Friendly's Ice Cream Corporation
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Customer service: 1 (800) 966-9970 Headquarters: Wilbraham, MA Subsidiaries: Johnny Rockets,
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Friendly's Ice Cream Corporation Employees
J&B Restaurant partners May 2011 - October 2014
Friendly's ice cream corporation 2002 - 2010
Skills
Customer Service, Forecasting, Food, Business Planning
Education
Orange-Ulster BOCES-School of Practical Nursing 2014 — 2015
Licentiate degree, Adult Health Nurse/Nursing
PAREXEL International June 2012 - Present
Friendlys Ice Cream Corporation June 2006 - June 2012
Friendlys Ice Cream Corporation May 2006 - June 2012
Salem State College 2007 - 2012
Salem State College September 2011 - December 2011
Skills
Research, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Gel Electrophoresis, Editing, Data Entry
Education
Salem State College 2007 — 2012
Bacheor of Science, Biology, General
ProHealth Physicians August 2015 - Present
Hartford Restaurant Group October 2012 - Present
Barberino Nissan June 2012 - October 2012
The Hartford September 2011 - June 2012
The Hartford Insurance Group May 2010 - September 2011
Liberty Mutual Insurance Group May 2009 - June 2010
Fox 61/WTIC March 2009 - May 2009
Friendly's Ice Cream Corporation August 2004 - May 2009
Skills
Insurance, Sales, Microsoft Excel, Microsoft Word, Sales Management, Management, Food Service, Time Management, Customer Service, Customer Satisfaction, Customer Engagement, Salesforce.com, PowerPoint, Underwriting, Public Speaking, Leadership
Education
Eli Whitney Technical Adult Education 2014 — 2015
LPN, Licensed Practical/Vocational Nurse Training
Bridgeport Hospital School of Nursing 2013 — 2015
NURS 101/102, Registered Nursing/Registered Nurse
Capital Community College 2012 — 2015
Associate of Science (A.S.), Pre-Nursing Studies
University of Connecticut 2006 — 2010
Bachelor of Arts, Communications
Honeywell Security Group January 2006 - Present
Ideal Consulting Services, Inc. June 2002 - December 2005
Friendly’s Ice Cream Corporation May 1997 - June 2002
The Seiden Group, Inc. January 2002 - January 2002
Skills
Marketing Communications, Sales, Public Relations, Management, Business Development, Public Speaking, Marketing, B2B, Advertising, CCTV, Trade Shows, New Business Development, Account Management, Alarm Systems, Cross-functional Team...
Education
Farmingdale High School
Hofstra University
Bachelor of Business Administration, Marketing
Alion Science and Technology August 2014 - Present
George Washington Training Center August 2012 - May 2014
Georgetown Emergency Response Medical Service June 2009 - May 2014
United States Senate Foreign Relations Committee September 2013 - December 2013
U.S. Department of State June 2013 - August 2013
U.S. Department of State September 2012 - August 2013
Aerospace Industries Association June 2012 - December 2012
Friendly's Ice Cream Corporation August 2009 - September 2010
Education
Georgetown University 2011 — 2014
BSFS, Science, Technology, and International Affairs
Universidad San Francisco de Quito 2012 — 2013
4.0
Tufts University 2010 — 2011
BS, International Relations, Quantitative Economics, 3.75
Montgomery High School 2006 — 2010
3.98
Fort Billings Federal Credit Union March 2013 - Present
Wells Fargo January 2011 - March 2013
Wachovia, A Wells Fargo Company April 2008 - January 2011
Friendly's Ice Cream Corporation March 2003 - February 2010
East Greenwich Police Department June 2000 - September 2005
Skills
Customer Service, Data Entry, Customer Satisfaction, Banking, Time Management, Managerial Experience, Customer Experience, Customer Retention, Retail Banking, Commercial Banking, Banking Operations, Inventory Management, Loans, Credit, Coaching, Management
Education
Rowan University 2005 — 2007
Bachelor's
Gloucester County College 2002 — 2005
Associate of Arts (A.A.)
Kingsway Regional High School 1998 — 2002
high school diploma
Turner Broadcasting System April 2015 - Present
Microsoft March 2012 - October 2014
Friendly's Ice Cream Corporation July 2009 - December 2011
CornerstoneRecruits.com May 2008 - July 2009
United Technologies Corporation: Hamilton Sundstrand May 2005 - May 2008
Unilever April 2004 - April 2005
The Home Depot December 2001 - April 2004
The Home Depot June 2001 - December 2001
Pfizer January 1999 - December 2000
Skills
Employee Benefits, Talent Acquisition, Employee Relations, Workforce Planning, Human Resources, Performance Management, Team Building, Change Management, Talent Management, Employee Engagement, Succession Planning, Deferred Compensation, Technical Recruiting, Recruiting, Organizational..., Leadership, Employee Training, Leadership Development, Personnel Management, Communication, Friendly Personality, Retail
Education
Eastern Connecticut State University 1993 — 1996
BA, Psychology
University of New Haven 1996 — 1998
MA, I/O Psychology
BatteryCorp September 2014 - Present
Zensar Inc. April 2013 - September 2014
Allegro MicroSystems, Inc. 2007 - 2013
Friendly's Ice Cream Corporation November 2004 - November 2007
PEGASUS SATELLITE TELEVISION INC. June 2003 - November 2004
APPLIX INC. November 1996 - October 2002
QUEUES ENFORTH DEVELOPMENT August 1993 - November 1996
ALDRICH EASTMAN, AND WALTCH March 1992 - July 1993
THOMSON FINANCIAL NETWORKS June 1985 - March 1992
Software Resources, Inc. May 1982 - May 1983
Skills
Microsoft Certified MCAD, Specialties: VB.NET,..., ASP.NET, Visual Studio..., 1.1, 2.0, 3.5, 4.0, 4.5..., MS SQL-SERVER..., SSIS,SSRS, Crystal..., Microsoft Light Switch, HTML5, JavaScript, XML,..., oWindows 8 Phone..., Windows Store Deployment, Debugging, C, C#, Visual Basic, XML, Microsoft SQL Server, Visual Studio, Unix, Oracle
Education
Boston University 1980 — 1986
Bachelor's degree, Computer Science
Domino's Pizza March 2009 - Present
Friendly's Ice Cream Corporation June 2005 - November 2007
Dunkin' Brands August 2000 - January 2005
Omnipoint Communications (now T-Mobile) April 1998 - April 2000
Loretto June 1996 - May 1997
Blue Cross & Blue Shield of CNY January 1990 - June 1996
Skills
Market Planning, Marketing Communications, Public Relations, Budget, Leadership, Media Relations, Field Marketing, Marketing Strategy, Restaurants, Restaurant Management, Competitive Analysis, Strategy, Marketing, Budgets, Event Management, Brand Management, Sales, Retail, Management, Strategic Planning
Education
Syracuse University 1984 — 1989
BA, Politcal Science/Pre-law
Pizza Hut January 1998 - January 2002
Friendly's Ice Cream Corporation January 1996 - January 1998
TCBY Yogurt January 1989 - January 1996
Education
Wright State University 2006 — 2011
BS, Human Resource Management
Sinclair Community College
AAS, Commercial Art Technology
Christina Harrow May 2002 - Present
Petrpg February 2010 - June 2011
Orange Corn January 2011 - April 2011
Applebee's March 2009 - April 2009
Friendly's Ice Cream Corporation February 2007 - September 2008
Skills
Photoshop, Flash Animation, Flash Design, After Effects, Maya, Time Management, Web Design, Animation, Flash, Graphic Design, Traditional Animation, Dreamweaver, Game Design, Art, Texturing, Computer Animation, Cartoons, Storyboarding, Film, Illustrator, Character Animation
Education
Academy of Art University 2006 — 2010
BFA, Character Animation
Academy of Art University 2005 — 2010
BFA, scheduled for
High School or equivalent
Graduated, Animation
Kennett High School
High School Diploma
D'Angelo March 2012 - Present
Friendlys Express July 2010 - October 2011
Friendlys Ice Cream Corporation July 2007 - July 2010
Friendlys Ice Cream corporation September 2004 - July 2007
Friendlys Ice Cream Corporation January 1998 - January 2004
Friendlys Ice Cream Corporation June 1987 - January 1998
Skills
Serve Safe Instructor, DDI Leadership..., TAPS food safety proctor, P&L, Succession Planning, Hiring, Multi-unit, Strategic Planning, Budgeting, Coaching, Profit, Budgets, Food Safety, Restaurant Management, Restaurants, Recruiting, Income Statement, Leadership, Food Service, Management, Team Building, Human Resources, Food, Franchising, Franchise Consulting, Training, New Restaurant Openings, Multi-Unit, Catering
Education
Quinsigamond Community College 1989 — 1991
Business Administration/Accounting
Spreemo January 2015 - Present
Light Reading May 2014 - June 2014
Looney Advertising & New Media January 2014 - April 2014
Eagles Talent Speakers Bureau June 2012 - January 2014
Seton Hall University Student Government Association April 2011 - October 2012
Kaplan Test Prep and Admissions September 2011 - January 2012
Friendly's Ice Cream Corporation May 2008 - August 2010
Worcester Technical High School September 2009 - May 2010
Skills
Social Media, Community Outreach, Firefox, Pinterest, Windows Vista, FileMaker, Proficient in Microsoft..., Higher Education, Editing, Student Affairs, Experienced user of..., Social media and..., CPR and First Aid..., General Understanding..., Firefox Extensions, Windows 7, Apple Safari, Google Chrome, Windows 8, Website Development, Microsoft Excel, Microsoft Exchange, Microsoft Word
Education
Seton Hall University 2010 — 2014
Bachelor's Degree, Social and Behavioral Science
Draeger Medical December 2008 - Present
Prudential Financial January 2000 - February 2008
Prudential Financial January 1996 - January 2000
Friendly's Ice Cream Corporation January 1989 - January 1996
Skills
Work Force Management, Project Management, Capacity Planning and..., Budget Modeling, Contact Center..., Staff Management, Avaya Contact Center..., TASKE Contact, Cypertech Call..., GHX EDI Exchange, Contact Centers, Avaya, Vendor Management, Cross-functional Team..., Outsourcing, Call Centers, Management, Customer Satisfaction, Training, Leadership, Change Management, Strategy, Telecommunications, Troubleshooting, Forecasting, Team Building, Analysis, Team Management, Project Planning, Budgets, Strategic Planning, Enterprise Software, Strategic Partnerships, Process Improvement, Negotiation, Talent Management, Business Process..., Customer Service, Operations Management, Purchasing, Workforce Management, Coaching, Team Leadership, CRM, Customer Experience, Performance Management, Sales Operations, Business Analysis, Program Management, Quality Assurance
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Global Management
University of Phoenix 2002 — 2005
Bachelor's degree, Business Administration
United Natural Foods February 2015 - Present
United Natural Foods September 2014 - Present
United Natural Foods December 2010 - Present
Friendly's Ice Cream Corporation June 2008 - January 2011
Lieberman's Gallery March 2004 - July 2006
Lieberman's Gallery LLP August 1994 - July 2006
Lieberman's Gallery, LLP August 1994 - July 2006
Lieberman's Gallery LLP 1999 - 2002
Skills
Westlaw, LexisNexis, PowerPoint, Access, Key Account Management, Operational Excellence, Organizational..., Photoshop, Workforce Planning, Word, Problem Solving, Project Coordination, Program Management, Production Management, Promotions, Process Improvement, Legal Research, Legal Writing, Legal Support, Inventory Control, Invoicing, Invoice Processing, Trade Shows, Vendor Relations, Vendor Management, Product Marketing, Email Marketing, Marketing Communications, Catalog Management, Direct Mail, Budget Analysis, Corporate Gifts, Contract Negotiation, Contract Management, Copy Editing, Software Development, Supplier Negotiations, Microsoft Word, Budgets, Process Management, Quality Assurance, Communication Skills, Highly resourceful, Policy Analysis, Resourceful..., Work Well Independently, Multiple Project..., Teamwork, Business Process, Compliance
Education
Bay Path University 2014 — 2016
MS Leadership & Negotiation, Leadership & Negotiation
Bay Path College 2008 — 2010
Bachelor of Arts, Law, Humanities, Liberal
Bay Path College 2008 — 2010
Certificate, Advanced Paralegal Studies
Greenfield Community College 2006 — 2008
Criminal Justice, Law, Criminal Justice
Papa Gino's / D' Angelo November 2014 - Present
Friendly Ice Cream Corporation January 2004 - Present
GFAC Management Group May 2011 - 2014
Friendly's Ice Cream Corporation February 2006 - May 2012
Friendly's Ice Cream Corporation January 2004 - May 2012
Friendlys Ice Cream Corporation 2004 - May 2011
Vector Marketing February 2005 - January 2006
Skills
Customer Satisfaction, Budgets, Sales, Training, CRM, Human Resources, Marketing Strategy, Customer Service, Selling, Quality Assurance, Hiring, Restaurants, Customer Retention, Food, Catering, Restaurant Management, P, Food Safety, Team Building, Profit
Education
Keene State College 2002 — 2006
Bachelors, Business Management
Keene State College 2002 — 2006
Bachelor of Science Degree, Business Management 2006
NuVasive September 2014 - Present
NuVasive March 2012 - September 2014
HealthFusion Inc. August 2011 - March 2012
Joe Warren & Sons, Inc June 2009 - July 2011
Under Armour October 2008 - June 2009
Friendly's Ice Cream Corporation February 2008 - May 2008
Office Paper Systems December 2002 - January 2008
Skills
Sales, Management, Business Development, Marketing, Contract Negotiation, Inventory Management, Training, Project Planning, Business Strategy, Analysis, Medical Devices, Salesforce.com, New Business Development, Marketing Strategy, Account Management, Strategic Planning, Sales Management, Product Management, Strategy, Operating Room, Product Development, Sales Process, Selling, Pricing, Competitive Analysis, Spine, Budgets, Product Launch, Online Marketing, Sales Operations, Cross-functional Team..., Manufacturing, Customer Satisfaction, Market Development, Capital Equipment, Product Marketing
Education
University of Massachusetts 2003 — 2008
Masters of Science, Hospitality and Tourism Management
University of Massachusetts, Amherst 2003 — 2008
Bachelor of Science, Hospitality and Tourism Management
Vanderbilt University 2002 — 2003
Human and Organizational Development
The Hartford April 2008 - Present
Friendly's Ice Cream Corporation May 1998 - April 2008
LEGO System's Inc. March 1990 - April 1998
Skills
Market Research, Data Analysis, Quantitative Research, Marketing Research, Customer Insight, Segmentation, Marketing, Marketing Strategy, Competitive Intelligence, Competitive Analysis
Education
University of Connecticut 1979 — 1982
BA, Economics
University of Connecticut 1979 — 1982
BA, economic
Saint Mary High School 1974 — 1978
CenterState Corporation for Economic Opportunity August 2010 - Present
Friendly's Ice Cream Corporation January 2008 - August 2011
Dunkin' Brands May 2005 - December 2007
Bose Corporation May 1995 - May 2001
Skills
Program Management, Social Networking, Field Marketing, Social Media, Marketing Communications, Event Planning, Public Relations, Social Media Marketing, Team Building, Marketing Strategy, Budgets, Public Speaking, Fundraising, Advertising, Event Management, Marketing, Online Advertising, Media Relations, Customer Service, Online Marketing, Community Outreach, Facebook, Strategic Planning, Contract Negotiation, Strategic Communications, New Business Development, Sales Management, Email Marketing, Leadership, Nonprofits, Strategy, Sales, Entrepreneurship, Press Releases, Newsletters, Management, Small Business, Leadership Development, Non-profits, Brand Development, Training, Business Development
Education
St. Lawrence University 1989 — 1993
BA, Government
HMS HOST December 2011 - Present
HMS HOST (JFK AIRPORT) November 2011 - Present
Friendly's Ice cream corporation January 2010 - October 2011
Johnny Rocket INC September 2003 - November 2009
Johnny Rockets September 2003 - October 2009
Burger King N.B.I Food Services March 1999 - June 2003
Skills
Multi-unit, Hospitality, Restaurant Management, Catering, Income Statement, Food & Beverage, Food Service, Forecasting, Recruiting
Education
Alexandria University 1990 — 1993
Hotel and restaurent Business Management
EGOUTH 1990 — 1993
Friendly's LSM June 2010 - Present
Lisa-Marie's Made in Maine April 2010 - Present
Maine Men Company March 2008 - Present
Friendly's Ice Cream Corporation May 2003 - Present
Portland Parks and Recreation August 2010 - December 2011
Ragged Magazine/Filter Magazine October 2011 - 2011
Golden's January 2008 - January 2010
Education
Manhattanville College
Bachelor of Arts, Business Management
Richmond, The American International University in London
Business Economic Studies; International Economics
Egea & Associates 2013 - Present
The Jonathan Sellers & Charlie Keever Foundation February 2014 - Present
San Diego Young Artists Music Academy April 2014 - Present
Gabriel and Sons Recycling January 2013 - December 2014
Darden 2009 - February 2013
Friendly's Ice Cream Corporation September 2000 - 2008
Skills
Customer Service, Event Planning, Administrative..., Nonprofit Consulting, Fundraising, Social Media Marketing, Online Advertising, Online Marketing, Advertising, Management, Employee Training, Microsoft Office, Food Cost Management, Cooking, Food Service, Menu Development, Food Cost Analysis, Food Safety
Education
Ashworth University 2013 — 2013
Gourmet Cooking and Catering Program
American Bread 2004 - Present
Boston Market July 2002 - December 2004
Friendly's Ice Cream Corporation October 1990 - January 2001
Skills
Retail, Team Building, Income Statement, Budgets, Sales Management, General Ledger, Account Management, Onboarding, New Business Development, Talent Management, Restaurant Management, Multi-unit, Hiring, Inventory Management, Restaurants, Cold Calling, Employee Training, Succession Planning, Recruiting, Profit, Leadership, Customer Satisfaction, Payroll, Strategy, Food & Beverage, P&L Management, Sales, POS, Direct Sales, Franchising, Store Management, Hospitality Management, P&L, Food Service, Catering, Multi-Unit
Education
Temple University 1976 — 1978
Hamilton Sundstrand a United Technologies Company January 2012 - Present
The Yankee Candle Company, Inc. 2015 - 2015
Hamilton Sundstrand January 2011 - January 2012
Hamilton Sundstrand January 2009 - January 2011
Rocky’s Ace Hardware Corporate Office January 2005 - January 2009
Friendly Ice Cream Corporation January 2001 - January 2005
Friendly's Ice Cream Corporation January 1996 - January 2001
Skills
Process Improvement, Customer Service, Microsoft Word, Administrative..., Outlook, Event Planning, Microsoft Office, Time Management, Microsoft Excel, Office Management
Education
Southern New Hampshire University 2014 — 2017
Associate's degree (in process), Business Administration
1800Accountant September 2013 - January 2015
Purdys Farmer and the Fish August 2011 - January 2014
Steve'O's Trucking and Interstate Logistics April 2012 - December 2013
Hudson Valley Office of U.S. Senator Charles E. Schumer February 2011 - August 2012
Bedford Post Inn May 2007 - October 2010
Friendly's Ice Cream Corporation June 2000 - November 2007
Skills
Microsoft Office, Management, Sales, Social Media, Marketing, Microsoft Word, PowerPoint, Leadership, Microsoft Excel, Advertising, Marketing Communications, Social Media Marketing, New Business Development, Account Management, Event Planning
Education
Westchester Community College 2009 — 2011
A.A.S. Business Administration / Marketing, Marketing / Advertising
SUNY Albany 2002 — 2004
Carmel High School
A. P. Scholar with Honors
Lifeskills March 2014 - Present
The Barton Center for Diabetes Education April 2005 - February 2013
The Barton Center for Diabetes Education April 2005 - January 2013
Insulet Corporation October 2009 - October 2010
Friendly Ice Cream Corporation March 2001 - March 2010
Friendly's Ice Cream Corporation January 2001 - March 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Food Service, Inventory Management, Budgets, Event Planning, Public Speaking, Data Entry, Healthcare, Event Management
Education
Southern New Hampshire University 2014 — 2017
Master of Science (MS), Psychology
Fisher College 2004 — 2009
Bachelor of Science (BS), Accounting and Business/Management
Fisher College 2004 — 2006
Associates; Bachelors, Business Administration; Science; Business Management
Eve's Ink Tattoo & Permanent Makeup October 2013 - August 2014
Chipotle Mexican Grill June 2013 - April 2014
MTM Cincinatti November 2010 - November 2013
Best Buy November 2012 - January 2013
Friendly's Ice Cream Corporation March 2012 - November 2012
Wings Over the Rainbow June 2011 - May 2012
Bob Evans March 2011 - November 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Digital Photography, Photoshop, InDesign, Proofreading, Modeling, Violin, Video Games, Vegetarian Cooking, Tattoo, Piercing, Animal Care, Driving License, Drawing, Retail Sales, Food Service Operations, Acting, Customer Service, Microsoft Word, Facebook, Photography, Sales, Teamwork, Social Media
Education
Sinclair Community College 2014 — 2016
Associate of Science (AS), Biology/Biological Sciences, General, N/A
West Carrollton High School 2009 — 2013
High School Diploma, General Studies
John Casablancas 2010 — 2011
N/A, Fashion Modeling, N/A
Target June 1996 - Present
Target June 1996 - Present
Oh Boy Oberto / Smokecraft June 1994 - June 1996
Terra-X Florals March 1994 - June 1994
Friendly's Ice Cream Corporation October 1984 - October 1993
Skills
Leadership Development, Warehouse Management, Strategic Planning, Retail, Logistics Management, Leadership, Cross Functional Team..., Training, Management, Customer Satisfaction, Process Scheduler, Logistics, Time Management, Team Leadership, Supply Chain Management, Inventory Management, Warehousing, Team Building, Process Improvement, Operations Management, Inventory Control, Performance Management, Supply Chain, Customer Service, Project Planning, Change Management, Continuous Improvement, Employee Training, Hiring, Distribution Center..., Project Management, Talent Management, Coaching, Employee Relations, Microsoft Excel
Education
Northwest Christian College 1998 — 2000
Bachelor's degree, Business Administration and Management, General
Mid America Nazarene College 1981 — 1983
Practical Theology