Experience
Ratliff Household Zoo   GeneralistCooking up good tasteJune 2010 - January 2013
Quest Diagnostics  June 2009 - January 2011
Champion Home Builders  June 2006 - October 2008
FrontRange Solutions   April 2002 - June 2006
MGM Grand  November 1999 - January 2002

Skills
HRIS, Benefits Administration, Employee Benefits, Human Resources, FMLA, Personnel Management, New Hire Orientations, Payroll, Salary, System Administration, Employee Relations, Performance Management, Deferred Compensation, Management

Education
Michigan State University   1995 — 1997
BA, Psychology

Cousino Senior High School   1990 — 1992
High School Diploma

Experience
Vidcie   May 2013 - Present
FrontRange Solutions   July 2012 - March 2013
nlyte Software  January 2011 - December 2011
Compuware  April 2009 - January 2011
Computer Associates  February 2006 - January 2009
Wily Technology  February 2006 - March 2008
Aspect Communications  January 2004 - November 2005
Provato Inc.   March 2000 - September 2001
IBM, Software Division   March 1998 - March 2000
IBM, Consumer Driven Supply Chain   January 1996 - March 1998

Skills
Go-to-market Strategy, Business Alliances, Sales Enablement, Strategy, CRM, Multi-channel Marketing, Start-ups, New Business Development, Strategic Alliances, Business Strategy, Channel Strategy, Management, Program Management, Sales, Contract Negotiation, Lead Generation, Enterprise Software, Channel, Pre-sales, Mergers & Acquisitions, Solution Selling, Business Development, Mobile Devices, Strategic Partnerships, SaaS, Channel Partners, Partner Management, Cloud Computing, Professional Services, Direct Sales, Salesforce.com

Education
California State University, Sacramento
BS, Business / Computer Science

Santa Clara University
MBA, Marketing

Experience
Mogavero Notestine Associates  November 2014 - Present
Proofpoint  June 2014 - November 2014
Santa Clara County, Office of the District Attorney  October 2013 - April 2014
FrontRange Solutions   2012 - 2013
LGS Recreation  2011 - 2012
Comfort Energy, Inc.   2009 - 2011
Saint Andrew's Residential Program   2008 - 2010
Draeger Construction  2007 - 2009
Adeza Biomedical  2002 - 2006

Skills
Employee Relations, Payroll, Onboarding, New Hire Orientations, Benefits Administration, Customer Service, Microsoft Office, Employee Benefits, Training, Management, Superior Interpersonal..., Motivated, Workforce Planning, Type 65 wpm, Sense of Humor, Common Sense, Innovative Problem..., Results Oriented, Project Coordination, Time Management, ADP Payroll, Talent Acquisition, Leadership, Personnel Management, Office Management, Data Entry, Start-ups, Performance Management, Administration, Process Scheduler, Interviews, Applicant Tracking..., Internet Recruiting, Deferred Compensation, PeopleSoft, Self-driven, Fast Learner, People-oriented, Online Research, Conflict Resolution, Benefit Administration, I-9 Compliance, New Hire Orientation, Taleo, HRIS, HRIS Database Management, HR Vantage, COBRA

Education
Mission College   2010 — 2012
AA, Psychology

Mission College   2010 — 2011
Certified - 3.5 GPA, Human Resource Management - Accredited by Society for Human Resource Management (SHRM)

Experience
Booz Allen Hamilton  August 2014 - Present
Telesis Corporation  December 2010 - July 2014
NCI Information Systems, Inc.   July 2010 - December 2010
Skyline Products  May 2009 - November 2009
Frontrange Solutions   October 2008 - February 2009

Skills
Computer Security, Network Security, Security Clearance, Windows 7, Windows Vista, Windows XP, Cisco Certified, Cisco IOS, Routers, Switches, Microsoft Office, Visual Basic, VBA, Servers, Software Installation, Information Assurance, Computer Hardware, Technical Documentation, Troubleshooting, Help Desk Support, Information Technology, Remote Desktop, Technical Support, Security, Disaster Recovery

Education
Colorado Technical University   2008 — 2012
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance, 3.46

Experience
National Swimming Pool Foundation  December 2010 - Present
NIIT (USA), Inc.   August 2007 - December 2010
Donna Ray Travel   September 2006 - February 2009
Pikes Peak Consulting Group, Inc.   May 2005 - August 2007
McKenzie Scott   January 2004 - May 2005
Pulte Mortgage LLC  2003 - 2003
Vision Harvest   February 2002 - November 2002
FrontRange Solutions   1997 - 2002
Amutah Israelit L’haftzot Cotvi Mikra   September 1987 - October 1996

Skills
Public Speaking, Customer Service, Leadership, Strategic Planning, Training, Team Building, Management, Marketing, Editing, Software Documentation, Sales, Management Consulting, Research, Instructional Design, Troubleshooting, Business Development, Program Management, Coaching, Human Resources, Change Management, Analysis, Project Management, Budgets, Access, Event Planning, CRM, Business Process, Team Leadership, Process Improvement, Event Management, Microsoft Office, PowerPoint, Social Media, Fundraising, Databases, Process Scheduler

Education
University of Phoenix   2004 — 2005
M.A. in Organizational Management

Assemblies of God Theological Seminary
Master of Divinity

Milwaukee Area Technical College
Language

Sherwood Conservatory of Music
B.A. in Music Education and Performance

The Hebrew University
Israeli Hebrew, Archaeology, Ancient Middle East History

The University of Chicago
Languages and Social Studies

Experience
Keller Willams Preferred Realty   March 2013 - Present
RR Donnelley  2003 - 2005
FrontRange Solutions   2000 - 2001

Skills
Quality Assurance, User Acceptance Testing, Requirements Gathering, Requirements Analysis, Process Improvement, Testing, SDLC, Product Development, Business Analysis, Analysis, Visio

Education
Lewis University   1997 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General

Northern Illinois University   1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations

Experience
Garden of the Gods Homes, Inc   October 2013 - January 2015
Alzheimer's Association Colorado Chapter  2011 - 2015
Alzheimer's Association Colorado Chapter  2011 - 2015
Hammond Law Group LLC  March 2012 - September 2013
Bella Roccia Stone   April 2010 - December 2011
Photo Stencil, LLC  July 2009 - April 2010
FrontRange Solutions   June 2008 - February 2009
Creative Touch Interiors  February 2005 - December 2007
Serena  September 2004 - January 2006
HP  January 2003 - August 2004

Skills
Marketing Strategy, Sales Management, Customer Relations, Contract Negotiation, Account Management, New Business Development, Strategic Planning, Negotiation, Customer Service, Microsoft Office, Problem Solving, PowerPoint, Excel, Outlook, Social Media, Online Marketing, Customer Satisfaction, Email Marketing, Forecasting, Consultative Selling, Word, Scheduling, Trade Shows, Direct Sales, Leadership, Sales, Solution Selling, Microsoft Word, Selling, Training, Sales Operations, Microsoft Excel, Management, Process Scheduler, Enterprise Software, Team Building, Marketing, Salesforce.com, Cold Calling, Professional Services, Project Planning, Business Intelligence, Lead Generation, CRM, Start-ups, Budgets, Business Development

Education
Pikes Peak Community College   1983 — 1984

University of Northern Colorado   1981 — 1983

Fountain Ft Carson High School   1979 — 1981
high school

Experience
EastBanc Technologies  June 2012 - Present
FrontRange Solutions   April 2011 - May 2012
Ingamba   2010 - 2011
TXL Russia   2001 - 2006

Skills
Agile Methodologies, C#, Microsoft SQL Server, XML, .NET, Scrum, WCF, Web Services, ASP.NET, Software Development, SQL, T-SQL, LINQ, Visual Studio, JavaScript

Education
Орловский Государственный Технический Университет (Орел ГТУ) / Orel State Technical University (OrelSTU)   1992 — 1997
Master's degree, Information Systems in Economy

Experience
L-3 National Security Solutions  September 2013 - Present
L-3 Communications  March 2013 - January 2014
L3 Communications  January 2011 - March 2013
L-3 Communications Integrated Systems  March 2007 - September 2011
L-3 Communications Integrated Systems  2004 - 2007
FrontRange Solutions   May 2004 - December 2004
SAIC  2000 - 2004
Lockheed Martin  1997 - 2000

Skills
Software Engineering, Software Design, Software Development, Software Architectural..., Systems Engineering, Mobile Applications, C++, iOS development, Mobile Devices, UML, SQL, MFC, Qt, Satellite Communications, Software Project..., Objective-C, Software Configuration..., C#, JavaScript, Python, Security Clearance, Agile Methodologies, Database Design, Enterprise Architecture, Web Applications, Java, ASP.NET, Android Development, Personnel Management, Software Process..., Domain Analysis, Product Management, Computer Graphics, XSL, OpenGL ES, Complex Event Processing, Software Quality..., ESB, RESTful WebServices, .NET, Solution Architecture, HTML 5, Predictive Analytics, Cocos2d, Cocoa Touch, API development, Java Enterprise Edition, Certified Scrum Master..., HTTP, Unity3D

Education
Colorado Technical University   1997 — 2002
BS, Computer Science

Experience
FrontRange Solutions   February 2011 - Present
MegaFon  September 2006 - February 2011
Rhonda Software  October 2004 - September 2006
Dalsvyaz   December 1999 - October 2004

Skills
WCF, LINQ, Visual Studio, .NET, C#, ASP.NET, Software Development, ADO.NET, XAML, TDD, WPF, T-SQL, Unit Testing, Design Patterns, Software Design, Databases, OOP, Multithreading, PL/SQL

Education
Far Eastern State Technical University   1994 — 1999
Engineer, Computer science

Experience
dba Strat2g   October 2004 - June 2015
Plus Consulting  June 2007 - January 2015
ISM, Inc.   May 2005 - June 2007
FrontRange Solutions   June 2000 - October 2004
Integrated Office Technologies, LLC   December 1987 - June 2000

Skills
CRM, Software Project..., Business Analysis, Strategy, Requirements Analysis, Solution Selling, Microsoft CRM, Cloud Computing, Program Management, Consulting, Sales Operations, Business Intelligence, Business Process..., Professional Services, Integration, Team Leadership, SaaS, Management, Leadership, Sales Process, Strategic Planning, Enterprise Software, Salesforce.com, Vendor Management, IT Management, Process Improvement, Business Development, Marketing, Outsourcing, Sales Management, IT Strategy, Enterprise Architecture, Strategic Partnerships, Direct Sales, Disaster Recovery, Management Consulting, Business Strategy, Account Management, Channel Partners, ERP, SQL, Customer Service, Lead Generation, Networking, Pre-sales, Customer Relations, Salesforce.com..., SugarCRM, Business Management, Problem Solving

Education
Le Moyne College   1986 — 1988

Syracuse University   1971 — 1975

Chaminade H.S.   1967 — 1971

Experience
Real Property Financial   May 2003 - Present
Aerial Funding, LLC   June 2013 - Present
ASPIRING MORTGAGE SOLUTIONS and FREEDOM AMERICAN MORTGAGE   December 2001 - January 2011
FrontRange Solutions   January 2001 - December 2001
AltiGen Communications, Inc.   1996 - 2000

Skills
Business Management, Financial Management, Real Estate, International Business, Mortgage Lending, Marketing Strategy, Asset Management, Sales Management, Loan Servicing, International Real..., Leadership, New Business Development, Investments, Management, Managerial Finance, Marketing, Asset Managment, Business Development

Education
Arizona State University

Los Alamos High

Experience
ASRC Federal  November 2013 - Present
Dell  February 2013 - November 2013
FrontRange Solutions   March 2008 - August 2012
DeVry University  September 2005 - March 2008
ASC Online, DeVry University   July 2007 - October 2007

Skills
ASP.NET, HTML, C++, MSSQL, JScript, XML, XSLT, Microsoft SQL Server, Customer Support, .NET

Education
DeVry University   2004 — 2007
Bachelor of Science, Computer Information Systems

Experience
clip-lab   March 2013 - Present
WeSellDigitally.com   February 2013 - August 2013
Change Cats Limited   April 2010 - February 2013
BMC Software  November 2011 - December 2012
FrontRange Solutions   September 2009 - June 2010
DataSynapse  March 2008 - September 2009
PROfutura.biz Limited   2007 - March 2008
BladeLogic  July 2005 - December 2006
Novadigm  1999 - 2004
BMC Software  January 1995 - April 1999

Skills
Cross-functional Team..., Marketing, Team Building, Strategic Planning, Benefits Realisation, Enterprise Software, Cloud Computing, SaaS, Professional Services, IT Service Management, Pre-sales, Virtualization, Solution Selling, Integration, Strategy, Project Management, Management, Account Management, IT Strategy, Leadership, Start-ups, Enterprise Architecture, Change Management, Service Delivery, Program Management, Business Development, Consulting, Outsourcing, Business Intelligence, Product Management, Go-to-market Strategy, Business Alliances, Data Center, Strategic Partnerships, Solution Architecture, IT Management, Information Technology, Managed Services, Security, Partner Management, ITIL, IT Outsourcing, Sales Enablement, Business Process, Service Management, Vendor Management, Project Portfolio..., Thought Leadership, Software Industry, Presales

Education
Imperial College London   2011 — 2012
Executive MBA, Innovation, Entrepreneurship, Design

Cranfield University   1987 — 1990
B.Eng. (Hons), Information Technology

Experience
AppDirect  November 2014 - Present
AppDirect  August 2012 - November 2014
FrontRange Solutions   August 2009 - August 2012
FrontRange Solutions   September 2005 - August 2009
ADV/web-engineering co.   September 2001 - August 2005
ROMIR Research Group   August 2000 - September 2001
Russian Federal State Statistics Service   September 1999 - August 2000

Skills
Software Project..., Project Coordination, CRM software, Outbound Dialer, CMMI, Contact Center, Call Center, Telephony, VoIP, SaaS, Help Desk, Service Desk, ITSM, PHP, Java, JavaScript, AJAX, DHTML, Python, REST, LAMP, MS Project, JIRA, CRM, Voice, .NET, C#, Linux, Apache, MySQL, PostgreSQL, Perl, CSS, GWT, GXT, XML, XSLT, XSL, Tomcat, Database Design, Oracle, PL/SQL, Web Development, Web Services, Hibernate, Agile Methodologies, Ext JS, Microsoft SQL Server, SQL, JUnit

Education
Moscow State Institute of Electronics and Mathematics (Technical University)   1996 — 2000
Master of Science, Mathematics

581

Experience
Okta, Inc.   June 2015 - Present
Okta, Inc.   April 2013 - June 2015
FrontRange Solutions   March 2007 - April 2013
ITT Technical Institute  August 2004 - March 2007
CNM - Central New Mexico Community College  August 2003 - August 2004
New Mexico Tech  January 2002 - August 2003
New Mexico Bureau of Geology  September 1997 - December 2001
United States Army  November 1993 - August 1997

Skills
ITSM, ITIL, Solution Design, Technical Training, Training and Development, Software Project..., SaaS, Windows Server, Software Packaging, Windows 7, Microsoft SQL, XML, JScript, WSDL, Team Leadership, Cloud Computing, Cloud Applications, IT Service Management, Microsoft SQL Server, Solution Architecture, Linux, Troubleshooting, Active Directory, System Administration, Networking, Servers, VMware, TCP/IP, Security, Red Hat Linux, Integration, Hardware, Help Desk Support, Operating Systems, System Deployment, Professional Services, Program Management, Software Documentation, Enterprise Software, Network Administration, IT Management, VoIP, Identity Management, Identity Federation, SQL, Network Security, IIS, Disaster Recovery, Solaris, Virtualization

Education
New Mexico Institute of Mining and Technology   2001 — 2003
Master of Science

New Mexico Institute of Mining and Technology   1997 — 2001
Bachelor of Science

Experience
Synergy Solutions International   September 2013 - September 2014
Axios Systems  February 2011 - September 2013
Frontrange Solutions   November 2003 - February 2011
Touchpaper US   March 2002 - May 2003
Oracle  1999 - 2002
QAD  1996 - 1999
Computer Associates, Inc  1994 - 1995
ASK Computer Systems purchased by CA   1987 - 1994
ADP  1982 - 1987

Skills
Start-ups, Sales, Management, SaaS, Solution Selling, Enterprise Software, Cloud Computing, Salesforce.com, Sales Process, Direct Sales, Professional Services, Channel, Software Industry, Channel Partners, Selling, Strategic Partnerships, Account Management, CRM, Go-to-market Strategy, Business Alliances, ITIL, Sales Management, Sales Enablement, Demand Generation, Product Management, IT Service Management, Lead Generation, Product Marketing, Complex Sales, Business Development, Key Account Management, Business Strategy, Sales Operations, Pre-sales, Managed Services, Strategy, B2B, Partner Management, New Business Development, Business Intelligence, Sales Presentations, International Sales, Executive Management, Cross-functional Team..., Channel Sales, Competitive Analysis, Multi-channel Marketing, Mobile Devices, Unified Communications, Outsourcing

Education
Long Island University, C.W. Post Campus   1984 — 1988
MBA, finance

Experience
Bright Pattern, Inc.   July 2014 - Present
Five9 Inc.  July 2010 - June 2014
FrontRange Solutions   November 2009 - June 2010
Genesys Labs (Alcatel-Lucent company)   September 1997 - October 2009
Institute for Automation and Control Processes, Russian Academy of Sciences   September 1978 - August 1997

Skills
Computer Science, Simulation, State Machines, Petri Nets, Workforce Management, Predictive Dialing, SaaS, Predictive Dialers, Simulations, Cloud Computing, CTI, Finite State Machines, Distributed Systems, Software Development, Genesys, Enterprise Software, Agile Methodologies, Architecture, IVR, Algorithms, Contact Centers, Scrum, Solution Architecture, Web Services, Software Engineering, C, AnyLogic, Agile Project Management, Java Enterprise Edition, SIP, Integration, Mobile Applications, Design Patterns, Shell Scripting, Python, CVS, Eclipse, Java, Software Design, Spring, TCP/IP, JUnit, Scalability, XML, Tomcat, Linux, Multithreading, SOA, C++, Unix

Education
Moscow Institute of Physics and Technology (State University) (MIPT)   1983 — 1986
Ph.D, Computer Science

Moscow Institute of Physics and Technology (State University) (MIPT)   1974 — 1980
M.Sc, Computer Science

Experience
Confirmit  October 2012 - Present
Allegiance, Inc.   January 2010 - October 2012
CustomerSat Inc.   May 2006 - January 2010
TechFocus Research, Inc   November 2003 - May 2006
FrontRange Solutions   June 2000 - July 2003
Millward Brown (IntelliQuest)   May 1999 - June 2000
Calo Research   November 1996 - June 1998

Skills
Survey Design, Voice of the Customer, Customer Insight, Analytics, Consultation, Program Management, Professional Services, VOC, Segmentation, Needs Analysis, Qualitative Research, Quantitative Research, Data Collection, Customer Loyalty, Customer Satisfaction, Marketing Research, Market Research, Blog Development, Customer Intelligence, Customer Feedback, Customer Surveys, Customer Journey Mapping, Social Media, Problem Solving, Customer Experience, Customer Engagement, Brand Loyalty, Employee Surveys, Feedback, Blogging, Salesforce.com, Social Media Measurement, Survey Research, Enterprise Software, Net Promoter Score, Focus Groups, CRM, Strategy, Product Development, Thought Leadership, Competitive Intelligence, Analysis, Strategic Partnerships, Lead Generation, Process Improvement, Online Research, Competitive Analysis, SaaS, Customer Experience..., Data Analysis

Education
The University of Georgia   2004 — 2005
Certificate

Xavier University   1997 — 1999
MA

Saint Louis University   1992 — 1996
BA

Other

Experience
BP  2008 - Present
EazyWorks   2008 - 2008
Winvision   2007 - 2008
Indymac Bank  November 2001 - May 2007
FrontRange Solutions   April 2000 - September 2001

Skills
Project Management, Operations Management, Business Process..., Microsoft Office, Contact Management, Team Leadership, Training, Petroleum, Troubleshooting

Education
Mt. San Antonio College

Experience
Optiv Inc, Accuvant   April 2015 - Present
Accuvant Inc.  June 2008 - Present
NetFactor  February 2008 - June 2008
Oracle Corporation  May 2002 - August 2007
Stellent  2002 - 2007
FrontRange Solutions   1999 - 2002

Skills
Lead Generation, Cloud Computing, Salesforce.com, SaaS, Direct Sales, Enterprise Software, Account Management, CRM, Solution Selling, Sales, Channel, Managed Services, Selling, Security, Channel Partners, Professional Services, Sales Management, Sales Process, Storage, Sales Enablement, Software Industry, Strategic Partnerships, Cold Calling, Marketing, NetSuite, Professional Experience

Education
California State University-East Bay   1975 — 1979
Bachelors of Science, Business Administration & Accounting

College of San Mateo   1972 — 1975
AA, Business Administration

Experience
PPMOAA-TREA Networking Group   August 1999 - Present
FedEx Services  August 2009 - May 2014
FedEx Freight  December 2004 - August 2009
FedEx Freight  December 2003 - December 2004
FrontRange Solutions   January 2001 - November 2003
Tribal Voice   April 2000 - September 2000
Princeton Information  November 1999 - March 2000
US Army  June 1979 - September 1999

Skills
Process Improvement, Program Management, Business Analysis, Project Management, IT Management, Systems Analysis, Operations Management, Strategic Planning, Resource Management, Business Alignment, SDLC, Requirements Analysis, Change Management, PMP, SharePoint, Agile Methodologies, Visio, Team Leadership, Vendor Management, Integration, Incident Command, Technical Writing, Analysis, Management, Testing, Project Planning, Security, Business Intelligence, Software Documentation, Requirements Gathering, Quality Assurance, Enterprise Architecture, Leadership, Software Development, Training, IT Strategy, Information Technology, Data Center, Enterprise Software, Governance, Telecommunications, Software Project..., Business Process, Disaster Recovery, Brand Management, Brand Development, Knowledge Management, Leadership Development, Customer Service, Cross-functional Team...

Education
Colorado Technical University   2004 — 2005
MSM, Information Technology and Project Management

Colorado Technical University   2002 — 2004
MBA, Project Management

Command and General Staff College   1991 — 1992
Graduate, Operational Management

Washington State University   1975 — 1979
BA, Criminal Justice

Experience
Microsoft  September 2012 - Present
Yahoo!  April 2009 - September 2012
Yahoo!  April 2008 - April 2009
Yahoo!  November 2006 - April 2008
Yahoo! Search Marketing  March 2005 - November 2006
Omnilux (An Idealab company)   June 2003 - March 2005
FrontRange Solutions   December 2000 - October 2002

Skills
Display Advertising, Business Development, Strategic Partnerships, Ad Exchanges, Data Monetization, Contract Negotiation, Search Advertising, Ad Networks, CRM, Product Marketing, Mobile Advertising, Online Advertising, Ad Serving, Advertising, Cross-functional Team..., Partner Management, Account Management, Behavioral Targeting, Analytics, SEM

Education
University of California, Los Angeles   1992 — 1997
BA, English, East Asian Studies

Caltech   2007 — 2007
Executive Education, Technology Product Marketing

Experience
CipherCloud  March 2015 - Present
Salesforce.com  November 2011 - February 2015
Perficient  January 2010 - November 2011
Sponsor Direct   May 2009 - January 2010
Oracle  February 2007 - January 2009
FrontRange Solutions   May 2006 - February 2007
SAP  April 2004 - March 2006
PeopleSoft  January 2000 - February 2004
The Vantive Corporation   May 1997 - January 2000
The Lande Group   November 1995 - May 1997

Skills
Certified..., ITIL Foundations..., Oracle CRM On Demand, Sales Support, MS SQL Server Admin, Oracle CRM, Enterprise Content..., Sales Operations, Business Intelligence, Salesforce.com, ITIL, Enterprise Software, CRM, Solution Selling, Management, ERP, Mobile Devices, Strategy, IT Service Management, SaaS, Software Development, Account Management

Education
Pace University
Bachelor’s Degree, Business Administration / MIS

Academy of Aeronautics
Aircraft Maintenance & Design

Power Memorial Academy
College Prep

Experience
Sticks Billiards   May 2007 - Present
The Salon Professional Academy  February 2006 - October 2007
Frontrange Solutions   2005 - 2006
MCI Worldcom  September 1998 - May 2001
MCI  September 1997 - September 1998

Education
Colorado Technical University
Computer Science

Experience
FrontRange Solutions   January 2011 - Present
Frontrange Solutions   March 2007 - December 2010
Frontrange Solutions   April 2004 - February 2007
VARStreet.com   March 1999 - March 2004
Adatom.com   April 1998 - February 1999
Engage Technologies CMGI   October 1996 - March 1998
Mastek Ltd  January 1994 - September 1996

Skills
SaaS, Cloud Computing, IT Service Management, Managed Services, ITIL, Cloud Computing IaaS, Customer Service, CRM, PaaS, Enterprise Software, Start-ups, Leadership, IT Strategy, IT Operations, IT Solutions, Professional Services, Service Management, Agile Methodologies, Solution Architecture, Integration, Product Management, Pre-sales, Software Project..., Virtualization, Outsourcing, Business Intelligence, SDLC, Solution Selling, IT Management, Data Center, Software Development, Service Delivery, Requirements Analysis, Vendor Management, Business Process, Agile Project Management, Sales Enablement, Business Alliances, IT Outsourcing, Partner Management, Project Portfolio..., System Deployment, Consulting, Infrastructure, Disaster Recovery, PMP, Service Desk, Security, Software Industry, Management

Education
Jiwaji University
B.E., MITS Gwalior

Experience
Oracle  June 2014 - Present
FrontRange Solutions   October 2008 - May 2014
2008- FrontRange Solutions   September 2008 - May 2014
2003-2008 T-Mobile USA   April 2003 - September 2008
T-Mobile USA  2003 - 2008
PwC  April 1999 - April 2003
PricewaterhouseCoopers LLP/IBM   January 1999 - January 2003
Hainan Phoenix Systems   January 1996 - January 1999
Phoenix Systems  January 1996 - January 1999

Skills
ITIL, Vendor Management, Management, IT Service Management, Process Improvement, Team Management, Service Delivery, IT Management, Project Management, IT Strategy, Technical Support, Analysis, Team Building, Testing, Leadership, Call Centers, Integration, Program Management, Training, Software Documentation, Cross-functional Team..., Visio, Business Intelligence, Enterprise Software, Quality Assurance, Strategy, CRM, Team Leadership, Telecommunications, Requirements Analysis, Troubleshooting, Project Planning, Six Sigma, SaaS, Strategic Thinking, Strategic Planning, Organizational..., Customer Service, Self-motivated..., Cloud Computing, Business Analysis, SDLC, Professional Services, Business Process, Business Process..., Outsourcing, Project management

Education
Aspen University
MBA, Project Management, 3.7

St Andrews Presbyterian College   1991 — 1995
Bachelor's degree, History

St. Andrews Presbyterian College   1991 — 1995
Bachelor's degree, History and Political Science

St. Andrews Presbyterian College   1991 — 1995
B.A, Political Science

St. Andrews Presbyterian College   1991 — 1995
B.A, History

Aspen University
MBA, Project Management

Experience
Jackson  January 2009 - Present
Jackson  August 2005 - December 2008
FrontRange Solutions   1996 - 2004

Skills
SQL, Microsoft SQL Server, Java, XML, Agile Methodologies, DB2, Project Management, Project Coordination, Software Development, Software Project..., SDLC, Databases, Requirements Analysis

Education
Central Washington University   1993 — 1996

Experience
Element Payment Services  May 2014 - August 2015
OnlineBKManager   January 2013 - February 2014
Endurance International Group  August 2012 - January 2013
ClearCall Solutions / SecurityAlarmNow.com   June 2009 - July 2012
FrontRange Solutions   September 2006 - May 2009
Sage Software  January 1999 - September 2006
Symantec  February 1998 - April 2000
Seneca Sawmill Company   January 1987 - January 1998
US Army  July 1983 - July 1986
Belindas   1981 - 1983

Skills
Solution..., Solution Selling, Sales Management, Email Marketing, Strategy, CRM, Account Management, Sales, Team Building, Enterprise Software, Cloud Computing, Cold Calling, Selling, Customer Retention, New Business Development, Lead Generation, Sales Process, Security, Management, Marketing Strategy, Leadership, SaaS, Positioning, Salesforce.com, Brand Management, Recruiting

Education
Lane Community College   1988 — 1991
Associates, Broadcasting, Visual Design.

Experience
BAE Systems (formerly SilverSky/Perimeter E-Security/USA.NET)   2007 - Present
BlairCraft, LLC   January 2005 - Present
FrontRange Solutions   September 2004 - February 2007
Idea Integration  2003 - 2004
DMCare   2001 - 2001
Sandia Advertising & Design   2001 - 2001
Inform Worldwide Holdings   1998 - 2001
MCI Worldcom  1998 - 1998
Voelker Research   1996 - 1998
Apple Computer  1993 - 1996

Skills
XML, JavaScript, MySQL, CSS, HTML, Perl, SEO, APIs, Photoshop, Vi, Online Research, Microsoft SQL Server, SQL, Oracle SQL Developer, Powershell, SharePoint, SharePoint Designer, Integration, Software Documentation, IT Service Management, Project Management, Active Directory, ASP, Web Applications, Security

Education
University of Phoenix   1997 — 2000
BSBIS, Information systems

Pikes Peak Community College
Astronomy and Astrophysics

Experience
SearchSpringsHomes.com The Integrity Team at Synergy Realty   June 2008 - Present
FrontRange Solutions   September 2007 - July 2008
Real Living Professionals   2007 - 2007
Configuresoft  August 2003 - March 2005
Polivec   2002 - 2003
HP  2001 - 2003

Skills
Windows, SQL, Real Estate, Cloud Computing, Troubleshooting, Databases, Selling, Contract Negotiation, CRM, Customer Service, Foreclosures, Integration, Leadership, Management, Marketing, Resellers, Sellers, Sales, Investment Properties

Education
Colorado Christian University   2003 — 2005
Bachelor's Computer Information Systems Management

Experience
Healthways  July 2014 - Present
Chris Dancy   March 2013 - Present
BMC Software  August 2012 - March 2014
Service-now.com  October 2011 - July 2012
Pink Elephant  December 2010 - August 2011
ServiceSphere   July 2008 - November 2010
LANDESK Software  February 2007 - July 2008
Networkd   December 2002 - January 2007
FrontRange Solutions   1999 - 2002
WebMD  1995 - 1999

Skills
Strategy, Leadership, Wearable Computing, Public Speaking, Health & Wellness, Future Trends, Healthcare, Mobile Devices, Big Data, Business Intelligence, Futurism, Quantification, ITIL, Enterprise Software, IT Strategy, Management

Education
Singularity University   2013 — 2013
Executive Program, Biotechnology & Bioinformatics, Energy & Environmental Systems, Networks & Computing Systems, AI & R

Mount Saint Mary's College
Accounting

Experience
Office Depot  January 2015 - Present
The Muse Group (Graphic Art & Print Design)   February 1997 - February 2015
FrontRange Solutions   January 2012 - 2014
Infor  2009 - 2012
Hewlett Packard  July 2004 - October 2009
Gateway Computers  February 2001 - July 2004
Gateway Computers  October 2000 - February 2001
Giorgio's Italian Restaurant   December 1992 - September 1997

Skills
Enterprise Software, Public Sector, Purchasing, Government, SMB, Solution Selling, SaaS, Sales Process, Direct Sales, Account Management, Salesforce.com, Cloud Computing, Channel, Sales Management, New Business Development, Professional Services, Demand Generation, Lead Generation, Cold Calling, Sales, Go-to-market Strategy, Start-ups, Training, Sales Operations, CRM, Marketing Strategy, Leadership, Selling, Marketing, Channel Partners, Software Industry, Sales Enablement, Management, Partner Management, Business Alliances, Business Process, IT Service Management, Managed Services, Strategic Partnerships

Education
Regis University   2004 — 2006
BS, Business Administration

Kansas State University   1994 — 1996

Experience
Better Business Bureau of Western PA   February 2015 - Present
Verizon Wireless  August 2010 - May 2014
RE/MAX Properties, Inc   June 2004 - January 2011
Keller Williams Clients' Choice  February 2004 - February 2008
FrontRange Solutions   July 1999 - October 2003
FrontRange Solutions   July 1999 - October 2003
western pacific airlines  1993 - 1998

Skills
CRM, Real Estate, Solution Selling, New Business Development, Personnel Management, Sales Process, Leadership, Lead Generation, Marketing, Negotiation, Sales, Contract Negotiation, Customer Service, Cold Calling, Business Development, Sales Operations, Management

Education
Pikes Peak Community College   1998 — 2003
Business

College of San Mateo   1979 — 1981

High School   1973 — 1976

Pikes Peak Community College2003

Experience
Oracle  April 2014 - Present
Responsys (acquired by Oracle)   October 2011 - April 2014
Return Path  March 2005 - August 2011
Telecom Software (Acquired by Evolving Systems)   January 2004 - December 2004
FrontRange Solutions   January 2003 - December 2003
CARL Corporation (acquired by TLC)   September 1999 - September 2002

Skills
Email Marketing, Isp, Marketing Automation, SaaS, Lead Generation, Multi-channel Marketing, Database Marketing, Web Analytics, Customer Acquisition, Analytics, E-commerce, Digital Marketing, Salesforce.com, Product Management, Demand Generation, Product Marketing, Online Advertising, Mobile Marketing, SEM, Strategic Partnerships, Direct Marketing, Deliverability, Online Marketing, B2B, Marketing, Strategy, Interactive Marketing, Digital Strategy, CRM, SEO, Start-ups, B2B Marketing

Education
University of Colorado at Denver
MBA, Marketing

Michigan State University
BA, English

Experience
Silent Circle (https://silentcircle.com)   2014 - 2015
gudville(https://www.gudville.com)   2012 - 2014
Motorola Mobility  2010 - 2012
Risk Management Solutions  2008 - 2010
NAGRA (OpenTV)   2004 - 2008
Frontrange Solutions   2003 - 2004
Microsoft(WebTV, UltimateTV , Media Center, Media Player)   1997 - 2003
Knight Ridder (Dialog Systems)   1995 - 1997

Skills
Agile Methodologies, Software Development, Software Engineering, Cloud Computing, Product Management, Scrum, Mobile Devices, Distributed Systems, Software Project..., Enterprise Software, System Architecture, Middleware, Android, Software Design, Perl, Mobile Applications

Education
Indian Institute of Technology, Delhi
Master’s Degree

Devi Ahilya Vishwavidyalaya
Bachelor’s Degree

Experience
AtHoc  August 2013 - 2014
Cloudera  January 2013 - August 2013
DxContinuum   June 2012 - January 2013
FrontRange Solutions   June 2011 - May 2012
Informatica  January 2007 - April 2011
Oracle  August 2005 - January 2007
loop+ / Barcelona   January 2001 - December 2005
Elisava Escola de Disseny / Barcelona   July 2000 - December 2005
Oracle UK  January 2005 - August 2005
European Commission AGORA Sustainable Cities Project   2001 - 2004

Skills
User Experience, User Interface Design, Information Architecture, Information Design, Evolutionary Biology, Teaching, Mentoring, Science Communication, Graphic Design, Photography, Rapid Prototyping, Adobe Fireworks, Runtime Revolution, LiveCode, Painter, Painting, Interaction Design, User Experience Design, Wireframes, Data Visualization, Enterprise Software, Caipirinha, Churrasco, Usability, User Interface, Design Thinking, Usability Testing, Product Design, User Scenarios, Heuristic Evaluation, Persona, User-centered Design, Web Design, Paper Prototyping, Mobile Design, User Research, Accessibility, OmniGraffle, Usability Engineering, Agile Methodologies, Card Sorting, Contextual Inquiry, Experience Design, Mobile Applications, Cloud Computing, Wire Framing, Human Computer..., HTML 5, Design Strategy, Task Analysis

Education
Carnegie Mellon University   1994 — 1996
MDes, Interaction Design

ArtCenter College of Design   1992 — 1994
5 terms, Graphic Design

University of California, Los Angeles   1991 — 1992
Certificate, Graphic Design + Computer Graphics

Universidade Estadual de Campinas   1979 — 1986
PhD, Biology / Community Ecology

Universidade de São Paulo   1977 — 1979
MSc, Biology / Genetics

Universidade de São Paulo   1973 — 1976
BSc, Biology

Universidade de São Paulo   1973 — 1976
Teaching Degree, Pedagogy

Experience
Palo Alto Networks  December 2011 - Present
BitTorrent  July 2011 - December 2011
Check Point Software Technologies  March 2010 - July 2011
Check Point Software Technologies  January 2008 - March 2010
Check Point Software Technologies  October 2005 - December 2007
Cloudmark  October 2004 - July 2005
Frontrange Solutions   November 2003 - October 2004
Sage Software  July 1999 - October 2003
Imark Communications  February 1998 - July 1999
The National Managed Health Care Congress   March 1996 - January 1998

Skills
Demand Generation, Program Management, Integrated Marketing, B2B Marketing, Program Creation, Direct Marketing, Marketing Communications, Lead Generation, Marketing Management, Multi-channel Marketing, Marketing, Social Media Marketing, Go-to-market Strategy, Product Marketing, Online Marketing, B2C marketing, Advertising, SaaS, Brand Management, Project Planning, CRM, Online Advertising, Channel, Enterprise Software, Competitive Analysis, Messaging, Sales Process, Multi-touch, Enterprise Marketing, Strategic Partnerships, Marketing Strategy

Education
Bentley University
BS

Experience
Walmart eCommerce  July 2015 - Present
Veeva Systems  October 2010 - February 2015
FrontRange Solutions   January 2009 - October 2010
Workday, Inc.   April 2007 - October 2008
Symmetricom  June 2000 - June 2006
PeopleSoft  June 1997 - June 2000
Geoworks  1995 - 1997

Skills
SaaS, Recruiting, Talent Acquisition, Talent Management, Onboarding, Enterprise Software, Technical Recruiting, Start-ups, College Recruiting, Strategy Alignment, Workforce Planning, Cloud Applications, Employer Branding, Management Training..., Key Metrics

Education
California State University Sacramento
B.A., Psychology

Experience
Carmichael Training Systems  May 2008 - Present
HDI  May 2006 - May 2008
FrontRange Solutions   1999 - 2006

Skills
Budgeting, Customer Service, Process Improvement, Accounting, Customer Relations, Budgets, Accounts Receivable, Financial Reporting, Accounts Payable, Leadership, Outlook, Payroll, General Ledger, Microsoft Excel, Management

Education
Regis University   2002 — 2005
BS, Accounting

Experience
Sirius Computer Solutions  December 2012 - Present
ASG  December 2011 - December 2012
Claros Systems, Inc.   July 2010 - December 2011
visionapp GmbH   August 2008 - July 2010
visionapp North America, Inc   August 2008 - July 2010
FrontRange Solutions   2005 - 2008
enteo Software GmbH   2004 - 2008
Union Pacific  2004 - 2005
Northern Natural Gas  2002 - 2005
Ameritrade Holding Corporation  1999 - 2002

Skills
Terminal Server, Softgrid, Group Policy, Powershell, Citrix, Active Directory, Deployment, VMware, Hyper-V, XenServer, Cloud Computing, App-V, Microsoft Exchange, Server Architecture, Citrix Metaframe, Windows Server, VBScript, Virtualization, Infrastructure, Enterprise Architecture, Disaster Recovery, System Administration, VDI, VMware Infrastructure, vSphere, VMware vSphere

Education
University of Nebraska at Omaha   2000 — 2003
BS, Management Information Systems

Northwest Missouri State University   1994 — 1998
BS, Music Education, Computer Science, Math

Experience
Entrust Datacard  July 2015 - Present
Datacard Group  February 2014 - July 2015
Datacard  May 1995 - February 2014
FrontRange Solutions   2007 - 2008
ITT Technical Institute  2005 - 2007

Skills
Vendor Management, Process Improvement, Microsoft SQL Server, Linux, Leadership, Requirements Analysis, Troubleshooting, Integration, Team Leadership, Databases, Project Management, Windows Server, Windows 7, Microsoft Office, Network Security, Information Security, Active Directory, Cross-functional Team..., Testing, Windows, Instructional Design, Computer Hardware, VMware, Software Documentation, Security, SharePoint, Visio, System Administration, Disaster Recovery, Hardware, SQL, DHCP, TCP/IP, Windows XP, IIS, ITIL, Operating Systems, Servers, Technical Support, DNS, Information Technology, Networking, Software Development, Unix, Software Installation, Cloud Computing, Network Administration, System Deployment, IT Service Management

Education
Capella University   2009 — 2014
Master of Science (MS) in Information Technology, Network Architecture

ITT Technical Institute-Denver
Bachelor of Science (B.S.), Electronic Engineering Technology

ITT Technical Institute-Albuquerque
Associate Degree of Specialized Technology, Electronics/Computer Engineering

Manzano High School

Experience
RE/MAX Advance Realty  January 2009 - Present
BNI Miami Dade  2007 - 2009
BNI Gables Rainmakers   2007 - 2009
BNI Miami Dade  2003 - 2009
Esslinger Wooten Maxwell  March 2003 - December 2008
FrontRange Solutions   1994 - 2003
Sales Technologies, Inc.   1993 - 2003

Skills
Short Sales, Foreclosures

Education
Miami Dade College   1980 — 1982
Associate in Arts, General

Experience
AlienVault  July 2015 - Present
AlienVault  June 2014 - June 2015
ServiceNow - The Enterprise IT Cloud Company  May 2013 - January 2014
FrontRange Solutions   January 2011 - March 2013
Computer Education Management Association (CEdMA)   2005 - 2013
Education Services Consulting   March 2009 - January 2011
Salesforce.com  September 2005 - February 2009
VERITAS (Symantec)   July 2003 - September 2005
Sybase  1994 - 2003
SYNNEX  1987 - 1994

Skills
Instructional Design, Program Management, Process Improvement, E-Learning, Portfolio Management, Training, Instructor-led Training, Coaching, Leadership, Learning Management..., Management, SaaS, Team Building, Blended Learning, Curriculum Development, Camtasia, Strategy, Captivate, Consulting, Organizational..., Learning Management, Start-ups, Leadership Development, Training Delivery, Content Development, Product Management, Salesforce.com, Cross-functional Team..., Technical Training, Employee Training, Technical Writing, Curriculum Design, Kirkpatrick, Sales Enablement, Hands-on Training, Enterprise Software, Cloud Computing, ADDIE, Integration, Needs Analysis, Selling, Mobile Learning, SCORM, Adult Education, SnagIt, Professional Services, Analysis, Strategic Partnerships, Virtual Training, CRM

Education
Saint Mary's College of California   1991 — 1993
MBA

Brandeis University   1973 — 1977
BA

Experience
OVGuide.com  November 2007 - Present
Tuke Enterprise   March 1998 - February 2012
Wireless Capital Partners  November 2005 - June 2007
Affinity Internet, Inc  March 2004 - November 2005
Election Mall Technologies Inc   June 2003 - November 2003
FrontRange Solutions   March 2000 - June 2003
DreamMaker   August 1999 - November 1999
Finnvostok OY   June 1991 - September 1997

Skills
MySQL, PHP, Software Development, JavaScript, XML, Agile Methodologies, Python, Web Services, Web Applications, Team Building, CSS, SQL, Linux, SEO, Management, NoSQL, AJAX, SaaS, Mobile Applications, HTML, MapReduce, Subversion, Cassandra, PostgreSQL, Disco Project, OrientDB, Graph DBs, Amazon Web Services..., DynamoDB, Software Project..., Memcached, AngularJS

Education
Loyola Marymount University, College of Business Administration   2003 — 2005
MBA, Finance

Columbia College-Hollywood   1997 — 2000
BA, Cinema

Experience
LinkedIn  2015 - Present
salesforce.com  2014 - 2015
salesforce.com  2012 - 2014
Cisco  2010 - 2012
Cisco  2009 - 2010
Cisco  2006 - 2009
FrontRange Solutions   2006 - 2006
Ingersoll-Rand  June 2004 - November 2005
3M  2003 - 2003
SNL Financial  1995 - 2002

Skills
International Marketing, Global Marketing, Marketing Management, Marketing Strategy, Field Marketing, Industry Marketing, Demand Generation, Integrated Marketing, Partner Marketing, Channel Marketing, Alliance Marketing, Account Management, Direct Sales, Sales Enablement, Relationship Development, Collaborative Leadership, Cross-functional Team..., Global Communications, Team Management, Global Collaboration, Process Development, Public Speaking, Program Management, Program Development, French, Japanese, Mandarin, Event Marketing, Enterprise Marketing, SMB, Sales & Marketing..., Integrated Campaign..., Multi-channel Marketing, Global Channel..., Cloud Computing, SaaS, Enterprise Software

Education
University of South Carolina - The Moore School of Business   2002 — 2004
IMBA

University of Virginia   1993 — 1997
B.A.

ESCP Europe   2003 — 2003
Certificate

Stanford University Graduate School of Business
Executive Education

WSHS

Experience
Sutter Health (Contractor)   April 2012 - September 2012
FrontRange Solutions   November 2008 - December 2011
JP Morgan Chase  September 2006 - November 2008
Google  October 2005 - August 2006
Kaiser Permanente  2003 - 2006
Save Mart Supermarkets  2003 - 2003
ClickSoftware  November 1999 - February 2002
Front Porch  2002 - 2002
SonicWALL  2001 - 2002
Interlink Computer Sciences  March 1993 - November 1999

Skills
Customer Service, Test Automation, Testing, XML, Test Cases, Scripting, Software Quality..., Quality Assurance, Quality Center, SaaS, Requirements Analysis, Test Planning, Manual Testing, SDLC, QTP

Education
California State University-Sacramento   1981 — 1983
B.S., Computer Science

United States Air Force Academy   1979 — 1981

Lakenheath H.S.

Experience
HEAT Software (Formerly FrontRange)   December 2014 - Present
FrontRange Solutions   April 2006 - December 2014
The Navigators  May 2005 - May 2012
The Navigators  April 2000 - May 2005
Eagle Lake   April 1994 - April 2000
NavYouth   April 1994 - April 2000
FERA Corporation  1989 - 1994
CM Research   1989 - 1993
The Nuclear Center   August 1980 - April 1990

Skills
Oracle, ITIL, Microsoft SQL Server, SQL, Project Planning, Database Design, Process Improvement, IT Service Management, Management, User Interface Design, Cloud Computing, CRM, Project Management, SaaS, Service Management, Requirements Analysis, Troubleshooting, Team Building, ITIL v3 Foundations..., Program Management, Hardware, Customer Service, Active Directory, Software Project..., Product Management, Strategic Planning, Databases

Education
Louisiana Tech University   1980 — 1990
BSEE

Community College of the US Air Force   1985 — 1989

Forest High School

Experience
Oracle  January 2014 - Present
SDL plc  2013 - 2014
FrontRange Solutions   2011 - 2013
SAP Labs  2008 - 2011
NetSuite Inc  2007 - 2008
RightNow Technologies (Acquired by Oracle)   2003 - 2007
eGain Communications  2001 - 2003

Skills
SaaS, Product Management, Contract Negotiation, New Business Development, Product Marketing, Consulting, People Management, Product Design, Product Strategy, CRM software, IT Service Management, Help Desk Management, Contact Centre, Partner Management, Application Hosting, Application Development, OnDemand Enterprise..., Market Research, MBA, P&L, Customer Service, Customer Satisfaction, Sales Support, Product Requirements, Go-to-market Strategy, Enterprise Software, Cloud, Competitive Analysis, Sales Enablement Tools, Positioning, Messaging, Software Development, Cloud Computing, CRM, Management, Social Media, Professional Services, Mobile Applications, Sales Presentations, Customer Retention, Customer Engagement, Long-term Customer..., Delegation, Solution Selling, Pre-sales, Business Development, Integration, Cross-functional Team..., SDLC, Scrum

Education
Santa Clara University - Leavey School of Business   2007 — 2009
MBA, Marketing & General Management

University of Illinois at Chicago
Master of Science, Computer Science

Gujarat University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering

Experience
Ellie Mae  May 2012 - Present
FrontRange Solutions   2007 - May 2012
eBay Inc  October 2005 - 2007
Briefing.com  May 2003 - September 2005

Skills
Agile Methodologies, XML

Education
Bharathidasan University
Bachelor of Engineering, Computer Science

Experience
RMS  September 2010 - Present
Altera  February 2006 - 2010
FrontRange Solutions   September 2003 - February 2006
EyeCron   June 2003 - September 2003
Saratoga Systems  April 2001 - March 2003
Bell Labs Lucent Technologies  July 1997 - April 2001
Octel  1996 - 1997

Skills
ASP.NET, XML, JavaScript, Microsoft SQL Server, C#, Web Applications, Web Services, C++, Agile Methodologies, Software Development, Perl, Integration, SQL, AJAX, Software Engineering, Amazon Web Services..., MongoDB, Java, Web Development, Python, Node.js, Ruby on Rails, Test Driven Development, .NET, MVC, System Architecture, Linux, Ubuntu, CentOS, Big Data, Hadoop, RESTful WebServices, Design Patterns, Optimizing Performance, Spark, Scala, HTML5, JSON, Android Development, jQuery

Education
Arizona State University   1994 — 1996
MS, Computer Science

Experience
HEAT Software (formerly FrontRange)   June 2013 - Present
FrontRange Solutions   August 2005 - June 2013
Gulf States Paper Company   August 2000 - August 2005
Gulf States   2000 - 2005
Books A Million  1997 - 2000

Skills
ITIL, Troubleshooting, Requirements Analysis, Process Improvement, Customer Relations, Requirements Gathering, Documentation, XP, Microsoft Office, Operating Systems, Crystal Reports, Databases, Visio, Testing, Windows, Business Analysis, Software Documentation, Project Management, Active Directory, Microsoft SQL Server, Integration

Education
Auburn University   1992 — 1996
BS International Business

Experience
Common Knowledge Technology, Inc   2003 - Present
All Covered  2001 - 2003
FrontRange Solutions   2000 - 2001
University of Kansas Medical Center  1997 - 2000
International Association of Industrial Accident Boards and Commissions   1996 - 1997
Farmland Insurance  1994 - 1996
Midwest Mutual Insurance   1994 - 1995

Skills
Cloud Computing, SaaS, Managed Services, Virtualization, Professional Services, Disaster Recovery, Microsoft Exchange, Networking, Firewalls, Servers, IT Management, Security, Information Security, Storage, Network Security, Data Center, Active Directory, Windows Server, Business Continuity, Information Technology, Microsoft Technologies, Network Administration, System Administration

Education
Drake University   1992 — 1996
BS, Information Systems and Insurance

Experience
Allscripts  May 2010 - Present
Oncall Interactive  September 2007 - December 2009
Information Resources Inc.  September 2001 - August 2007
FrontRange Solutions   January 2001 - August 2001
Midway Games  August 2000 - December 2000
Cintas  June 1999 - July 2000
McKesson  August 1992 - December 1996

Skills
ASP.NET, Microsoft SQL Server, C#, VB.NET, Web Development, Business Analysis, Project Management, Web Architecture, T-SQL, XML, .NET, LINQ, Web Services, Agile Methodologies, jQuery, JavaScript, CSS, WCF Services, ASP.NET MVC, SDLC, Databases, Requirements Analysis, SQL, SSRS, Programming, Visio, Integration

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   2006 — 2008
MBA, Management Information Systems

Southern Illinois University, Carbondale   1987 — 1991
B.S., Computer Science

Experience
FrontRange  August 2013 - Present
Front Range Solutions  April 2008 - Present
FrontRange Solutions   April 2008 - Present
Front Range Solutions  2008 - Present
DCP Midstream (Duke Energy Field Services   May 2006 - December 2007
DCP Midstream  2003 - 2007
Duke Energy Field Services  January 2005 - April 2006
Duke Energy Field Services  September 2004 - December 2004
Productive Data Commercial Solutions, Inc   February 2004 - March 2004
Productive Data Commercial Solutions, Inc/ Qwest   October 2003 - January 2004

Skills
Blackberry, Remote Assistance, PC maintenance, Laser Printers, Dell Desktops, Cable Modems, Video Cards, Motherboards, RAM, HP Printers, Wireless Routers, Network Cards, PCMCIA, Android, RIM, SQL Server 2005/2000, Application Testing, Windows Networking, TCP/IP, microsoft exchange..., Microsoft Office, On-site Support, Email Solutions, VMware, Integration, Microsoft Exchange, Computer Hardware, IT Operations, Windows Server, HP, Vendor Management, Solaris, Virtual Assistance, Microsoft SQL Server, ITIL, Software Documentation, Help Desk Support, DNS, System Administration, Citrix, Technical Support, Group Policy, BMC Remedy, Windows, Norton Ghost, SDLC, Active Directory, Windows 7, Operating Systems, Network Administration

Education
Pikes Peak Community College   1993 — 1996
Business Administration and Management, General

Pikes Peak Community College
Computer Science, Business Management; Business Communications

Experience
Providence Health & Services  May 2015 - Present
Providence Health & Services  September 2013 - Present
Providence Health & Services  July 2010 - September 2013
FrontRange Solutions   April 2008 - December 2008
Centennial Software  December 2005 - April 2008

Skills
Communication, Leadership, Customer Service, Marketing, Sales, Process Improvement, Account Management, Marketing Strategy, Social Media, Microsoft Word, Salesforce.com, CRM

Education
Oregon State University   2001 — 2005
Bachelor of Science, Communications

McNary   1997 — 2001

McNary High School

Experience
New Era Realty, Inc.   April 2009 - Present
Modo Developers, Inc.   February 2005 - April 2009
Urban Thrive Real Estate, LLC   February 2005 - April 2009
FrontRange Solutions   1997 - 2004

Skills
Selling, Real Estate, Investment Properties, Sellers, First Time Home Buyers, Business Development, Property, Real Property, Sales, Real Estate Transactions, Loans, Negotiation, Investments, Marketing Strategy, Buyers, Condos, Listings, Residential Homes

Education
Northern Illinois University   1984 — 1987

Experience
UCSF  May 2011 - Present
FrontRange Solutions   March 2010 - May 2011
University of California, San Francisco  January 2009 - March 2010
University of California, San Francisco  March 2006 - January 2009
University of California, San Francisco  January 2001 - February 2006
BindView  January 2000 - January 2001
University of California, San Francisco  September 1998 - December 1999
University of California, San Francisco  October 1996 - September 1998
Previous Professional Experiences   1991 - 1996

Skills
Project Management, ITIL, Process Improvement, Service Desk, Change Management, Integration, Incident Management, BMC Remedy, IT Strategy, IT Service Management

Education
Pink Elephant   2010 — 2010
ITIL Manager: V2-V3 Service Manager Bridging Course

Pink Elephant   2009 — 2009
ITIL Service Manager

Enlightened Leadership   2008 — 2009
Senior Leadership Academy

Pink Elephant   2006 — 2006
The Implementation Road Map For IT Service Management

Oracle University
Introduction to Oracle 8i: SQL and PL/SQL

Knight Associates
Project Management for Information Technology Professionals

BMC Remedy
BMC Remedy AR System Skilled Professional

California State University-Hayward - School of Business and Economics
BS, Business Administration, Marketing and Advertising

Experience
CH2M HILL  September 2010 - November 2014
Tech For Less LLC  July 2009 - July 2010
Northern Arizona University  October 2008 - April 2010
FrontRange Solutions   March 2006 - July 2008

Skills
Troubleshooting, Technical Support, Software Documentation, Computer Hardware, Active Directory, Windows Server, Windows, Microsoft Office, Windows 7, Customer Service, Mac OS X, HTML, SQL, Microsoft Excel, Lync Server 2010, Microsoft Exchange, Office Communications..., Powershell

Education
Northern Arizona University   2008 — 2012

Experience
Northeastern University  December 2013 - Present
WGBH  July 2013 - December 2013
Foley & Lardner LLP  May 2009 - February 2013
Grand Circle Travel  September 2007 - May 2008
FrontRange Solutions   June 2003 - July 2007
KRCC-FM  December 1995 - June 2007
TeamShare  September 1999 - June 2003

Skills
Marketing Communications, Public Relations, Press Releases, Editing, Media Relations, Intellectual Property, Social Media, Patent Prosecution, Legal Writing, Legal Research, Email Marketing, Outlook, Civil Litigation, Litigation, Legal Assistance, Patents, Copywriting, Managing Events, Management, Trials, Courts, Nonprofits, Radio Host, Marketing, Integrated Marketing, Program Management, Newsletters, Trade Shows, Event Management, Event Planning, Copy Editing, Reputation Management, Community Development, Web Content, Community Outreach, Editorial, Volunteer Management, Marketing Strategy

Education
Boston University
Certification, Paralegal Studies

University of Colorado Colorado Springs
Bachelor of Science (BS), Communication

Experience
Dillehay & Associates, LLC   January 2005 - October 2011
FrontRange Solutions   February 2002 - April 2004
Mosaix  March 1998 - March 2001

Education
University of Minnesota - Carlson School of Management   1988 — 1989
MBA Program

Princeton University   1969 — 1973
B.A., History

Experience
Frontrange Solutions   2012 - Present
FrontRange Solutions   August 2008 - 2012
Polaris Software Lab  January 2004 - August 2008
Ariel Business Information System   2007 - 2008
HTC Global Services  January 2002 - January 2004

Skills
Agile Methodologies, Microsoft SQL Server, C#, ASP.NET, SSRS, Solution Architecture, SaaS, Ext JS, Cloud Computing, Technical Leadership, Agile Project Management, ASP.NET AJAX, WCF, Web Services, SDLC, Architecture, .NET, Architectures, SOA

Education
Annanmalai University   1997 — 1999
Master of Science (M.Sc.)

Annamalai University   1992 — 1996
Bachelor of Science (B.Sc.)

Experience
BlackLine Systems  February 2012 - Present
BlackLine Systems  July 2010 - February 2012
BlackLine Systems  July 2008 - July 2010
FrontRange Solutions   July 2006 - July 2008
Lennar  October 2005 - July 2006
CIBER  November 2004 - September 2005
FrontRange Solutions   April 2002 - November 2004
Crowe Horwath LLP  August 1991 - April 2002

Education
Indiana University South Bend   1991 — 1995
BS, Accounting and Mgmt/Admin

Experience
Adult & Teen Challenge of Texas   December 2013 - December 2014
UT Health Science Center  February 2012 - November 2013
Automated Logic  February 2011 - February 2012
Pace Setter/Automated Logic   March 2010 - February 2011
FrontRange Solutions   July 2007 - August 2009
Globe Charter School  September 2005 - May 2007
DeVry University  March 2003 - June 2005

Skills
Integration, Microsoft SQL Server, SQL, SharePoint, XML, Visio, Troubleshooting, C#, Operating Systems, Automation, Java, Software Project..., .NET, Oracle, Unix, Windows, Testing

Education
DeVry University   2003 — 2005
B.S, Technical Management, 3.6

Experience
Excalibur Data Systems, Inc.   July 2000 - Present
itSMF USA  2010 - 2012
FrontRange Solutions   April 1997 - May 2000

Skills
IT Service Management, Project Management, IT Management, ITIL, IT Strategy, Service Management, Process Improvement, IT Operations, Program Management, Incident Management, Strategic Planning, Knowledge Management, Service Desk, Change Management, Configuration Management, Help Desk Support, Vendor Management, Process Simulation, Windows Server, Enterprise Architecture, Windows 7, Governance, Service Delivery, SaaS

Education
University of Houston   1987 — 1989
Master's degree, Environmental Engineering

Houston Baptist University   1984 — 1986
Master of Business Administration (MBA), Business Administration, Management and Operations

United States Military Academy at West Point   1969 — 1973
Bachelor of Science (BS), Engineering

Experience
Directv  August 2015 - Present
Bell Honda  January 2015 - August 2015
USAA  December 2014 - December 2014
Larry H Miller Volkswagen   June 2014 - November 2014
Asurion  October 2013 - June 2014
Core Communications  September 2012 - August 2013
Cox Communications  February 2010 - June 2012
Comcast Communications  2007 - 2010
FrontRange Solutions   January 2006 - March 2007

Skills
Call Centers, Troubleshooting, Customer Satisfaction, VoIP, Telecommunications, Customer Service, Software Documentation, Process Improvement, Wireless, Team Leadership, Microsoft Office, Customer Retention, Software Installation, Telephony, Technical Support, Program Management

Education
Colorado State University-Pueblo   1999 — 2005
Bachelor of Science (BS), Computer Information Systems

DeVry Institute of Technology   1993 — 1993
Electrical Engineering Technology

Trinidad State Junior College   1990 — 1992
Associate's degree, Electronics Technician

Trinidad High School   1986 — 1990

Experience
Microsoft  March 2013 - Present
Infosys  August 2012 - March 2013
FrontRange Solutions   2008 - 2012
N-Tier Business Solutions Private Limited   March 2007 - February 2008
CoreObjects India Pvt Ltd   September 2006 - March 2007
Polaris Software Labs  April 2006 - September 2006
First Indian Corporation  April 2005 - April 2006
First Indian Corporation  February 2003 - April 2006
Polaris Software Lab  2005 - 2006
First Indian Corporation  February 2003 - April 2005

Skills
WPF, WCF, SQL Server 2000-2008

Education
Georgia Institute of Technology

Bharathiyar University
Master, Computer Applications (MCA)

Georgia Institute of Technology

Georgia Institute of Technology

Georgia Institute of Technology

Georgia Institute of Technology

Hindu colony Chellammal Vidyalaya

Loyola College
Bachelor of Science, Mathematics

Experience
Aspera, an IBM Company  June 2010 - Present
FrontRange Solutions   July 2007 - March 2010
Specialdeals   2008 - 2009
Penguin Computing  January 2005 - June 2007
Apple  June 2003 - November 2004
Auspex Systems  January 2000 - March 2003

Education
Cal State Hayward   1996 — 1999
Bachelor's degree

Experience
Davis-Paige Management Systems (DPMS), LLC   September 2015 - Present
Apogee Engineering   October 2013 - June 2015
Serco NA  October 2007 - October 2013
Lockheed Martin  August 2007 - October 2007
J&J Maintenance, Inc.   February 2007 - August 2007
SI International (now Serco NA)   June 2006 - November 2006
FrontRange Solutions   November 2001 - June 2006

Skills
Analysis, Accounts Receivable, Program Management, Software Documentation, Budgets, Government Contracting, Account Reconciliation, Invoicing, Auditing, Government, Training, Management, Process Improvement, DoD, Security Clearance, Project Management, Troubleshooting, Accounts Payable, Military, Access, Microsoft Excel, Team Leadership, Time Management, Business Process..., Risk Management, Accounting, Human Resources, Microsoft Office, Procurement, Finance, Telecommunications, Contract Management, Financial Reporting, Microsoft Word, Outlook, Requirements Analysis, Security, Research, Financial Analysis, budget, Financial Audits, micro

Education
Regis University   2013 — 2016
Bachelor’s Degree, finance, 4

Experience
NetCracker  August 2009 - Present
Acronis  April 2004 - August 2009
FrontRange Solutions   March 2006 - April 2008

Skills
Management, Methodology, Quality Assurance, Software Development, Reports, Testing, Project Planning, Strategic Planning, Communication, Customer Facing Roles

Education
Moscow State Institute of Electronics and Mathematics (Technical University)   2000 — 2009
Doctor of Philosophy (PhD), Mathematics and Computer Science

Moscow Aviation Institute (State Technical University) (MAI)   2004 — 2006
english cource