Frontrunner Network Systems
Industry: Company
DescriptionFounded: 1978 Parent organization: Williams Telecommunications Corp. Subsidiary: ICS Telecom Inc.
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Frontrunner Network Systems Employees
Frontrunner Network Systems February 2013 - Present
Frontrunner Network Systems January 2010 - Present
The Business Review February 2007 - May 2008
Skills
Unified Communications, New Business Development, Solution Selling, Managed Services, Selling, Salesforce.com, Telecommunications, Sales, SaaS, Account Management, Direct Sales, Enterprise Software, Wireless, Sales Process, Professional Services, Management
Education
University at Albany, SUNY 2008 — 2010
MBA, Business
Blue Wire Communications March 2015 - Present
CallOne June 2014 - March 2015
Avaya May 2012 - April 2014
Netgear August 2010 - May 2012
Altura Communication Solutions January 2010 - August 2010
CDW July 2008 - February 2010
Frontrunner Network Systems December 2005 - December 2007
CrossCom National January 2004 - December 2005
IBEW Local 701 March 2001 - December 2003
Valparaiso University December 1995 - January 2000
Skills
Microsoft Excel, VoIP, Telecommunications, Wireless, Management, Telephony, Avaya IP Telephony, Security, Avaya, Networking, IP, Data Center, Unified Communications, Troubleshooting, Project Planning, Technical Support, Managed Services, Strategic Partnerships, Integration
Education
Valparaiso University 1994 — 1995
Bachelor of Arts, Political Science
Purdue University Calumet 1991 — 1994
Bachelor of Arts, Political Science
Hebron Jr.-Sr Highschool 1986 — 1991
High School Diploma
LogMeIn March 2014 - Present
Ionia Corporation January 2011 - March 2014
Air Support Kiteboarding 2009 - 2014
Eastern Insurance Group January 2010 - January 2011
The Maier Agency November 2002 - January 2010
Frontrunner Network Systems November 2000 - November 2001
Skills
Salesforce.com, Cloud Computing, Lead Generation, Insurance, Enterprise Software, CRM software, Sales Process, New Business Development, Professional Services, Demand Generation, Business Intelligence, Sales Operations, Sales Enablement, Analytics, Business Analysis, Marketing Strategy, Lead Management, Management Consulting, Account Management, Marketing Automation, SaaS, Sales Management, Software Sales, ERP, Solution Selling, Start-ups, Business Development, Strategy, CRM, Integration, Management, Sales, Channel Partners
Education
Northeastern UniversityState of the Art Technology Program
American Management Association
Babson College 1987 — 1991
BS in Management, Marketing and Entrepreneurial Studies
Boston College High School 1983 — 1987
Constellation Brands May 2014 - Present
Constellation Brands October 2013 - May 2014
Bausch + Lomb July 2012 - October 2013
Bausch + Lomb November 2010 - June 2012
Bausch + Lomb October 2007 - November 2010
Firstsource Solutions Limited August 2007 - October 2007
Frontrunner Network Systems November 2005 - August 2007
Frontrunner Network Systems August 2004 - November 2005
Frontrunner Network Systems March 1999 - August 2005
Eurobrokers 1997 - March 1999
Skills
Networking, Telecommunications, Video Conferencing, Troubleshooting, Cisco Technologies, Cisco Wireless, Integration, Project Management, Software Installation, Nortel Meridian, Octel, Testing, Data Center, Servers, TDM, VoIP, Spectralink, Firewalls, Routing, Network Administration, Wireless, VPN, System Administration, Technical Support, MPLS
Education
SUNY at Buffalo 1992 — 1997
Frontier Communications July 2014 - Present
Frontrunner Network Systems September 2013 - July 2014
ICS Telecom (acquired by Frontrunner Network Systems, 7/2013) May 2012 - September 2013
ShoreTel January 2011 - April 2012
Global Crossing April 2004 - December 2010
Global Crossing January 2003 - April 2004
Global Crossing November 1997 - January 2003
Nortel Networks April 1992 - November 1997
Ronco Communications March 1987 - April 1992
United States Air Force January 1983 - January 1987
Education
Roberts Wesleyan College 1998 — 2000
Bachelor of Science
Level 3 Communications January 2015 - Present
bleugroup enterprise December 2009 - Present
tw telecom July 2008 - December 2014
time warner telecom September 2004 - June 2008
Time Warner Telecom September 2004 - August 2006
Frontrunner Network Systems August 1997 - August 2004
Northeast Information Systems August 1995 - November 1997
Skills
VoIP, Telephony, Video Conferencing, Call Center, Unified Communications, MPLS, Telecommunications, Managed Services, Metro Ethernet, Ethernet, Sales Engineering, SIP Trunking, WAN, Call Centers, Cloud Computing, Co-location, Direct Sales, T1, IP, Wireless, Mobile Devices, Selling, Enterprise Software, Solution Selling, PRI, TDM, Optical Fiber, Networking, Network Design, DWDM, SIP, LAN-WAN
Education
The College of Saint Rose 1989 — 1992
BA, Management and Marketing
St. John Fisher College 1988 — 1989
BS, Pre Engineering
Mirror Show Management May 2014 - Present
Frontrunner Network Systems January 2013 - April 2014
Skills
Organizing, Team Leadership, Sales Process, Social Networking, Customer Relations, Internet Research, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Siebel, Lotus Notes, Phone Etiquette, Customer Service, PowerPoint, Time Management, Sales, Customer Satisfaction, Marketing, Social Media Marketing, Sales Support Tools, CRM databases, Event Planning, Project Management, Forecasting, Relationship Management
Education
Niagara University 2009 — 2012
Bachelor of Science (BS), 3.75
Churchville Chili Senior High School 2005 — 2009
Microsoft June 2015 - Present
Dell February 2014 - Present
Dell July 2013 - February 2014
EarthLink Business April 2013 - July 2013
Dell June 2010 - April 2013
Avaya December 2009 - June 2010
Nortel June 2004 - December 2009
Verizon March 2002 - June 2004
Frontrunner Network Systems July 2001 - February 2002
Nortel 1999 - 2001
Skills
Unified Communications, VoIP, Sales Engineering, Cisco Technologies, Telephony, Telecommunications, Data Center, Avaya, SIP, Wireless, Cloud Computing, Virtualization, LAN-WAN, IP, Solution Selling, Storage Area Networks, Server Architecture, Sales, Management, Networking, Cloud Storage, Account Management, Entrepreneurship, Computer Hardware, Channel, IT Strategy, Storage, Managed Services, IT Service Management, Servers, Storage Area, iSCSI, VMware, Dell OpenManage, Dell Switches, Dell PowerVault, SaaS, WAN, Business Development
Education
University at Buffalo 2002 — 2005
MBA, PMBA
State University of New York College at Buffalo 1995 — 1998
Bachelors, Computer Information System
ICS Telecom May 1998 - Present
Frontrunner Network Systems May 1998 - Present
Skills
Telecommunications, Unified Communications, VoIP, Data Center, Cloud Computing, Call Centers, Account Planning, Account Management, Inside Sales, Managed Services, Management, Solution Selling, Telephony
Education
Bryant and Stratton College 1995 — 1997
Legal Assistant/Paralegal
Ronco Communications October 2010 - Present
Ronco Communications & Electronics 2002 - Present
ronco communications February 2002 - September 2010
Frontrunner Network Systems 1988 - 2002
Skills
Unified Communications, VoIP, Telephony, IP, SIP Trunking, SIP, Avaya, MPLS, Telecommunications, Managed Services, Data Center, Ethernet, Solution Selling, Wireless, Cisco Technologies, WAN, T1, LAN-WAN, Co-location, Video Conferencing, Switches, Routing, Call Centers, Account Management, Avaya Technologies
Education
State University of New York College at Plattsburgh 1984 — 1987
B.A.
The Stringham Group August 2014 - Present
Oracle Service Cloud - RightNow October 2012 - August 2014
Right Now Technologies June 2008 - October 2012
The Stringham Group April 2007 - June 2008
Deer Park Group, Inc. December 2006 - June 2008
Tatum LLC April 2006 - June 2008
Frontrunner Network Systems April 2007 - October 2007
Customer Cubed December 2006 - April 2007
The Stringham Group April 2001 - April 2007
RSM McGladrey August 1998 - April 2001
Skills
Call Center, Integration, Networking, Strategy, Telecommunications, Project Management, CRM, Outsourcing, CTI, Quality Control, Process Improvement, Management, Customer Experience, Professional Services, Leadership, Recruiting, Product Management, SaaS, Training, Analytics, Enterprise Software, Management Consulting, Start-ups, Business Analysis, VoIP, Team Leadership, New Business Development, Call Centers, Business Development, Strategic Partnerships, Budgets, Contact Centers, Project Planning, Cross-functional Team..., Change Management, Consulting, Program Management, Account Management, Forecasting, Negotiation, Cloud Computing, Selling, Solution Selling, Business Process..., Business Intelligence, Vendor Management, Business Process, Pre-sales, Salesforce.com, Strategic Planning
Education
Saint Mary's University of Minnesota 1967 — 1971
BA, History, Philosophy
EJK Consulting April 2015 - Present
Gannett Healthcare Group June 2004 - March 2015
Frontrunner Network Systems 2001 - 2004
WMH Tool Group 1997 - 2001
ITW 1994 - 1997
Convergys 1987 - 1994
Skills
Sarbanes-Oxley Act, Financial Analysis, Forecasting, Budgets, Mas 90, Financial Reporting, Revenue Recognition, SEC filings, Mergers, Process Improvement, Consolidation, Mergers & Acquisitions, Business Planning, US GAAP, Accounting, Managerial Finance, Accounts Receivable, Cash Management, Strategic Financial..., Payroll, Financial Forecasting, Strategic Planning, Executive Management, Financial Modeling, Acquisition Integration, Risk Management, Access, Start-ups, Internal Controls, Cash Flow Forecasting, Change Management, Financial Planning, Management, Finance, Leadership, New Business Development, Due Diligence, Business Strategy
Education
Northern Illinois University
BS, Accounting
Frontrunner Network Systems April 2012 - Present
CNC Microtech November 2009 - April 2012
TechNet Global Services February 2008 - October 2009
TechNet Global Services July 2006 - February 2008
Harris Corporation May 2006 - July 2006
Skills
Bullseye Womp Rats in..., Fake Skill Defining, Security, CCTV, Wireless, Access Control, Surveillance, Troubleshooting, Network Design, Wireless Networking, Customer Service, Telecommunications, IP, Physical Security, Video over IP, System Design, IP Cameras, Microsoft Office, Fiber Optics, Cabling, Customer Relations, Team Leadership, Systems Design
Education
Rochester Institute of Technology 2000 — 2006
Bachelors of Science, Electrical Engineering Technology
Frontrunner Network Systems March 1999 - Present
Education
Churchville-Chili Sr. High
Monroe Community College
Sentinel Technologies July 2006 - Present
Frontrunner Network Systems September 2001 - October 2005
ewireless, inc. January 2000 - May 2001
Skills
Unified Communications, Call Center, Wireless, VoIP, Solution Selling, Cisco Sales Expert, EMC Storage, NetApp Accredited Sales..., Cisco Technologies, Leadership, Managed Services, Data Center, Vendor Management, Virtualization, Cold Calling, Management, Professional Services, Salesforce.com, Call Centers, Security, Servers, Sales Process, VMware, Sales, Storage, New Business Development, Cloud Computing, CRM, Account Management, Direct Sales, Selling, Enterprise Software, Channel Partners, Networking, Go-to-market Strategy, Disaster Recovery, VDI, Lead Generation, Sales Operations, Storage Solutions, Telecommunications, Software Industry, Storage Virtualization, Storage Area Networks, Business Alliances, HP, Pre-sales, WAN, Business Continuity, Network Security
Education
North Park University 2000 — 2004
MBA, Business
Loyola University Chicago 1988 — 1992
Bachelors, Communications
IBM December 2014 - Present
IBM February 2010 - November 2014
IBM Global Services March 2007 - January 2013
Frontier Communications January 2006 - February 2007
Frontrunner Network Systems February 1999 - February 2001
Rotelcom 1991 - 1998
General DataComm 1983 - 1987
General DataComm 1983 - 1987
Skills
Telecommunications, Solution Selling, Unified Communications, Channel, Selling, Networking, Sales, VoIP, Cloud Computing, IT Strategy, Integration, Outsourcing, Management, Wireless, Professional Services, Data Center, Enterprise Software, WAN, Team Management, Virtualization, Managed Services, Vendor Management, Strategic Partnerships, CRM, Pre-sales, Product Management, Go-to-market Strategy, Channel Partners, Strategy, Salesforce.com, Cross-functional Team..., Business Intelligence, Business Development, Direct Sales, Sales Enablement, Program Management, SaaS, Business Alliances, Consulting, Sales Management, Account Management, Leadership
Education
Rensselaer Polytechnic Institute 1973 — 1977
B.S., Management
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1973 — 1977
B.S., Management
AT&T April 2010 - Present
Cogent Communications July 2009 - April 2010
Careerbuilder.com January 2008 - November 2008
Meridian IT, Inc. August 2006 - December 2007
Frontrunner Network Systems January 2006 - August 2006
AT&T January 2003 - January 2006
Alpha Wire Company November 2001 - January 2003
Krone, Inc. July 2000 - September 2001
Anixter May 1989 - July 2000
Sprint August 1987 - May 1989
Skills
Account Management, B2B, CRM, Call Centers, Channel Partners, Cloud Computing, Cold Calling, Consulting, Direct Sales, IP, Ethernet, Managed Services, Manufacturing, Marketing, Marketing Strategy, Network Design, Networking, SIP, Sales, SaaS, Sales Process, Sales Presentations, Salesforce.com, Selling, Software Development, Solution Selling, Strategic Partnerships, Strategic Planning, T1, Telephony, Unified Communications, WAN, VoIP, Wireless, Sourcing, Cisco Technologies, Co-location, MPLS, Management, Network Architecture, New Business Development, Professional Services, Sales Management, Security, Sales Operations, Strategy, Telecommunications, Time Management, Vendor Management, Data Center
Education
Benedictine College 1982 — 1986
St. Viator High School 1980 — 1982
Cedarburg High School 1978 — 1982
Respitely Seeking Mary January 2013 - Present
The August Group September 2012 - Present
Mirror Show Management October 2007 - March 2012
Anthony J. Costello & Son Development / USAirports July 2005 - September 2006
Woods Oviatt Gilman LLP September 2003 - July 2005
Woods Oviatt Gilman LLP March 2002 - September 2003
Frontrunner Network Systems July 2000 - March 2002
Rochester School for the Deaf March 1993 - July 2000
Skills
Executive Office..., Supervisory Experience, Project Management, Travel Management, Event Management, Facilities Management, Outstanding time..., Purchasing, Legal Documents, Budget Monitoring, Highly detail oriented, Handle Confidential..., Research, Calendar Planning, Expense Reports, Customer Service, High level of..., Invoice Processing, Bank Reconciliation, Microsoft Office, American Sign Language, @Task, SharePoint, ADP ezLaborManager, Social Media, Social Networking, Highly Reliable, Signing Agent, Process Improvement..., Legal Executives, Multitasking Skills, Office Equipment..., MacBook Pro, ERP, Time Management, Creative Insights, Team-oriented, Process Scheduler, Advertising, Management, Human Resources, Adobe Acrobat, Trade Shows
Education
Broome Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
American Career Travel School, Pompano Beach, FL
Graduated at top of class, Tourism and Travel Services Management
Seton Catholic Central
Cisco December 2006 - Present
Finger Lakes Technologies Group, Inc. September 2005 - July 2006
Infinite Networks May 2003 - November 2005
Infinite Networks May 2003 - November 2005
Frontrunner Network Systems October 2001 - May 2003
NEC Unified Solutions July 1999 - August 2001
Eastman Kodak Company 1994 - 1999
Xerographics January 1985 - August 1990
Skills
Cisco Technologies, Network Design, BGP, Troubleshooting, Networking, Citrix, Pre-sales, XP, Cisco Certified, CCIE, WLAN, Software Installation, Data Center, Virtualization, Cloud Computing, Switches, Routing, VoIP, MPLS, TCP/IP, LAN-WAN, Unified Communications, Windows XP, Storage, Cisco IOS, Routers, Network Engineering, IP, VMware
Education
Rochester Institute of Technology 1993 — 1995
MS, Computer Science
Roger Ludlowe 1986 — 1988
Panasonic USA January 2015 - Present
Polycom 2006 - October 2014
Extreme Networks 2004 - 2006
Expedite Video Conferencing Services, Inc. 2001 - 2004
Frontrunner Network Systems 1996 - 2001
The Sutherland Group 1993 - 1996
Skills
Telepresence, Solution Selling, Unified Communications, Video Conferencing, SaaS, VoIP, Product Management, Polycom, Telecommunications, Channel, Sales Operations, SIP, Salesforce.com, Direct Sales, Telephony, New Business Development, Professional Services, Go-to-market Strategy, Selling, Sales Process, Strategic Partnerships, MPLS, Wireless, Enterprise Software, Sales
Education
State University of New York Institute of Technology at Utica/Rome 1991 — 1993
Bachelor of Science (BS), Computer Engineering
Genesee Community College 1989 — 1991
Associate of Applied Science, Computer Technology
University of Rochester Medical Center May 2013 - Present
Rochester Institute of Technology August 2013 - Present
Frontrunner Network Systems February 2012 - January 2013
Nazareth College June 2010 - April 2011
Elite Outdoors LLC March 2009 - March 2011
ECC Technologies April 2011 - 2011
Innovative Design Management LLC September 2008 - October 2010
Syracuse University January 2008 - December 2008
Mother Eve, LLC April 2004 - March 2008
Xerox July 2002 - April 2003
Skills
Security, Cisco Technologies, Network Security, Firewalls, Disaster Recovery
Education
Syracuse University 1992 — 1998
Bachelor of Science, Information Management and Technology
Syracuse University 1992 — 1998
Master of Science, Telecommunications and Network Management
Village of Spencerport 2006 - Present
Verizon Enterprise Solutions Group November 2003 - Present
Frontrunner Network Systems March 1998 - November 2003
Valeo Electrical Systems May 1994 - March 1998
Chase Pitkin January 1990 - May 1994
Skills
Telephony, VoIP, Cisco Technologies, Telecommunications, Troubleshooting, Unified Communications, Ethernet, Wireless, Network Design, T1, LAN-WAN
Education
Southern New Hampshire University 2011 — 2015
AS
State University of New York College at Brockport 1995 — 1997
Monroe Community College 1992 — 1994
Cannon Industries October 2009 - Present
Cookie Lee Fine Fashion Jewelry September 2008 - September 2013
Chapin International, Inc. June 2005 - April 2009
RIT Finance and Administration 2004 - 2005
Frontrunner Network Systems 1999 - 2002
Skills
Team Building, Microsoft Excel, Customer Service, Budgets, Microsoft Word, Strategic Planning, Outlook, Leadership, Public Speaking, Microsoft Office, Employee Relations, Social Networking, PowerPoint, Organizational..., Event Planning, Management
Education
State University of New York Empire State College 2009 — 2011
BS, Community and Human Services
State University of New York College at Brockport 2003 — 2005
English, Literature
Genesee Community College 2002 — 2004
AS, Liberal Arts, Teacher Transfer Option
Batavia High School 1976 — 1978
Diploma, Business Administration and Management, General
Edgenuity Inc. February 2015 - Present
Globaloria August 2014 - February 2015
inBloom September 2013 - May 2014
Education Elements 2012 - April 2013
CompassLearning April 2004 - August 2012
AT&T 2002 - 2004
Frontrunner Network Systems 2000 - 2002
Peloton 1999 - 2000
Charter Systems Inc. 1996 - 1999
Frontier Communications 1983 - 1996
Skills
Solution Selling, Salesforce.com, Account Management, SaaS, E-Learning, New Business Development, Sales Management, Staff Development, Sales, Sales Operations, Strategic Partnerships, Sales Process, Lead Generation, Product Marketing, Product Management, Direct Sales, Sales Presentations, Business Development, Enterprise Software, Educational Technology, Strategic Planning, Project Management, Team Building, CRM, Marketing, Training, Cross-functional Team..., B2B, Telecommunications, Competitive Analysis, Strategy, Management, Leadership, Technology Integration, Start-ups, Program Management, Entrepreneurship, Selling, Business Strategy, Marketing Strategy, Leadership Development, Change Management
Education
University of Rochester - Simon Business School 1987 — 1990
MBA, Finance & Entrepreneurship
Rochester Institute of Technology 1982 — 1987
BS, Electrical Engineering
Frontrunner Network Systems July 2015 - Present
Ronco Communications March 2012 - June 2015
Windstream Communications May 2008 - September 2011
DHL EXPRESS August 2004 - February 2008
DFT Communications August 1991 - September 2003
Skills
Telecommunications, VoIP, MPLS, Contract Negotiations, New Business Development, Account Management, Team Building, Contract Negotiation, Direct Sales, Selling, Sales, B2B, Negotiation, Customer Retention, Sales Operations, Management, Enterprise Software, Solution Selling, Leadership, Unified Communications, Managed Services, Sales Process, Telephony, Disaster Recovery, SIP Trunking, Co-location, Channel Partners, Call Centers, Wireless, T1, Avaya, Cold Calling, Hosted Services, Salesforce.com, Long Distance, SIP, Strategic Partnerships
Education
State University of New York College at Fredonia
BACHELOR OF ARTS, SOCIOLOGY/BUSINESS
Ronco Communications January 2009 - Present
Ronco Communications & Electronics 2008 - Present
Verizon Business February 2003 - November 2007
Frontrunner Network Systems 2001 - 2003
Cisco Systems May 1996 - May 2001
Digital Equipment Corporation 1984 - 1992
Education
Canisius College 1980 — 1984
B.S., Management/Computer Science
Frontrunner Network Systems May 2012 - Present
Day Automation June 2009 - April 2012
Square D Company April 2000 - May 2009
Skills
Sales Management, Solution Selling, New Business Development, Troubleshooting, CCTV, Account Management, Electricians, Project Management, Security, VoIP, Direct Sales, Channel Partners, Sales, Product Management, Key Account Management, Management, Telecommunications, Sales Operations, Managed Services, Wireless
Education
Union College 1986 — 1990
Bachelor's Degree, Electrical Engineering
Hilton High School
Frontrunner Network Systems August 2005 - Present
Siemens Enterprise Communications December 1997 - March 2005
Frontier Network Systems November 1984 - December 1997
Ronco Communications August 1983 - November 1984
United States Marine Corps April 1979 - April 1983
Skills
Telecommunications, VoIP, Telephony, Call Center, Troubleshooting, Wireless, Cabling, Avaya, IP, Managed Services, Ethernet, Wireless Networking, T1, TDM
Education
Alfred State College - SUNY College of Technology 1976 — 1978
A.A.S.
Integra Telecom September 2012 - Present
Integra Telecom April 2010 - Present
Integra Telecom February 2009 - April 2010
Cypress Communications February 2006 - December 2008
Frontrunner Network Systems March 2004 - February 2006
ChaseCom February 2003 - February 2004
Norstan Communications 2001 - 2003
PricewaterhouseCoopers 2000 - 2001
TIE Communications 1987 - 2000
Skills
Telecommunications, VoIP, Customer Service, Managed Services, Account Management, Unified Communications, Strategy, Call Centers, Call Center, CRM, Switches, Troubleshooting, Co-location, Wireless, Fiber Optics, Process Improvement, Networking, IP, Customer Experience, LAN-WAN, SIP, MPLS, Vendor Management, DSL, Ethernet, Cisco Technologies, Cloud Computing, Telephony, Integration, Product Management, Solution Selling, B2B, Data Center, Direct Sales, Customer Retention, Avaya, Network Design, Metro Ethernet, IVR, Routers, Analysis, Optical Fiber, Product Development, WAN, SIP Trunking, Broadband, T1, Business Process, Salesforce.com, SaaS
Education
University of Saint Thomas 1990 — 1992
Graduate studies in Business Measurement and Applied Statistics
University of St. Thomas 1979 — 1984
BA, Secondary Ed - SS
The College of St. Scholastica 1978 — 1979
Music
American Cancer Society August 2013 - Present
American Cancer Society July 2007 - August 2013
Frontrunner Network Systems November 2005 - July 2007
Mitel August 1988 - March 2005
Skills
Fundraising, Event Planning, Community Outreach, Corporate Development, Sales, Financial Accounting, Community/Customer..., Stewardship, Volunteer Management, Telecommunications..., Public Speaking, Media Interview Skills
Education
The Sage Colleges-Sage College of Albany 1986 — 1988
AAS Degree, Accounting, GPA in Accounting 4.0, Finance
Frontrunner Network Systems June 2007 - Present
Thomson West June 1999 - December 2006
Skills
Telecommunications, Call Center, Customer Service, VoIP, Managed Services, Call Centers, Technical Support, Vendor Management, Troubleshooting, Solution Selling, IP
Education
Syracuse University 1984 — 1988
BA, Economics
Frontrunner Network Systems June 2015 - Present
Rel Comm Inc 2005 - 2014
AT&T August 2000 - May 2004
Skills
MPLS, VoIP, Telecommunications, Wireless, IP, Troubleshooting
Education
State University of New York Empire State College 2002 — 2004
Associate’s Degree, Interstudies with telecommunicatons, 3.8 GPA
Frontrunner Network Systems July 2008 - Present
University of Phoenix February 2007 - May 2008
All About People December 2006 - February 2007
ADT Security Services April 2001 - September 2006
Skills
Customer Relations, Telecommunications, Call Center, Customer Service, Excel, Troubleshooting, Call Centers, Microsoft Excel, Technical Support, Telephony, VoIP, Cisco Technologies, Avaya, Vendor Management, IP, Wireless, Security, Wireless Networking
Education
Leadership Rochester Graduate 2004 — 2005
Monroe Community College 2001 — 2005
Associates, Accounting
LifeSource September 2001 - 2009
Frontrunner Network Systems May 1999 - April 2001
Goodwill Industries of SE Wisconsin August 1996 - December 1998
Alternative Living Services May 1994 - April 1996
Aqua-Chem January 1992 - March 1994
Citicorp March 1983 - December 1992
Federated Department Stores February 1981 - March 1983
Skills
Strategic Planning, Planning, Six Sigma, Excel, Customer Service, Accounting, Customer Relations, General Ledger, Forecasting, Auditing, Compliance, Payroll, Process Improvement, Word, Financial Modeling, Non-profits, Analysis, Project Planning, Team Building, Budgets, Business Planning, Leadership, Training, Finance, Management, Nonprofits, Change Management
Education
University of WI, Milwaukee
MBA, Finance & Accounting
Marquette University
MA, English
Frontrunner Network Systems June 2011 - Present
Education
DeVry University-Illinois
PAETEC, now a Windstream Company June 2008 - Present
Frontrunner Network Systems November 2007 - June 2008
Frontrunner Network Systems February 2007 - November 2007
Frontrunner Network Systems May 2001 - February 2007
Skills
Accounts Payable, Outlook, Telecommunications, Microsoft Excel, Sales, Customer Service, Contract Negotiation, Unified Communications, VoIP, Software Documentation, Management, Sales Operations, Account Management, Wireless, MPLS, Telephony, Managed Services, Direct Sales
Education
Monroe Community College 1998 — 2001
Liberal Arts
SUNY Brockport 1996 — 1998
Greece Arcadia High School 1992 — 1996