Fruition Partners
Industry: IT service management company
DescriptionFounded: 2003 Parent organization: DXC Technology Subsidiaries: Fruition Partners UK, Logicalis Smc B.V., Aspediens Holding SA
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Fruition Partners Employees
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow – The Enterprise Cloud Company May 2015 - August 2015
KPMG October 2014 - May 2015
Blue Horizon Systems December 2009 - October 2014
Army National Guard February 2009 - July 2013
Competitive Edge Software Incorporated November 2011 - November 2012
Fruition Partners February 2010 - November 2011
QuikOrder February 2009 - May 2009
Contract Software Engineer July 2008 - February 2009
StudioNorth April 2007 - July 2008
Skills
C#, C++, CSS, HTML, JavaScript, Visual Studio, ServiceNow, Service-now.com, PHP, ASP.NET MVC, SharePoint, Service-Now, Visual Basic, Web Services, MySQL, Programming, Perl, Windows Server, ASP.NET, XML, UML, Web Development, .NET, Flex, Software Engineering, SaaS, HTML 5, JSON, Java, Integration, IIS, Databases, Database Design, Objective-C, ASP, AJAX, Microsoft SQL Server, Scrum, iOS development, Requirements Analysis, User Interface, Apache, Linux, SQL, Web Applications, REST, Active Directory, Exchange 2010/2007/2003, Salesforce.com, Software Integrations
Education
DePaul University 2007 — 2016
Master of Science, Computer Science
Carthage College 2003 — 2007
Bachelor of Arts, Computer Science
Fruition Partners March 2011 - February 2014
Balasa Dinverno Foltz LLC January 2007 - January 2011
Sears Holdings Corporation November 1998 - May 2005
Skills
Corporate Finance, Personal Finance, Asset Management, Strategic Financial..., Investment Advisory, IPO, Investment Strategies, Wealth Management, Financial Advisory, Risk Management, Mergers & Acquisitions, Cash Management, Investments, Estate Planning, Financial Analysis, Valuation, Due Diligence, Investment Management, Mutual Funds, Retirement Planning, Business Valuation, Private Equity
Education
Illinois Wesleyan University 1991 — 1995
Bachelor of Arts, Accounting
Fruition Partners January 2015 - Present
The Manta Group October 2013 - January 2015
MHI Canadian Aerospace October 2005 - October 2013
Skills
ServiceNow, JavaScript, jQuery, HTML, ITIL, SQL, CSS, AJAX, Java, XML, ASP.NET, XHTML, Android Development, C#
Education
Laurentian University - Algoma University College 2010 — 2012
Bachelor of Arts (B.A.), Computer Science, 4.2 - 4.5-point Scale: 0 (worst) to 4.5 (best)
Centennial College 2003 — 2005
Diploma, Aircraft Maintenance, 4.1 - 4.5-point Scale: 0 (worst) to 4.5 (best)
Fruition Partners June 2012 - Present
Skills
Linux, Databases, Integration, Java, Web Applications, Perl, MySQL, HTML, Testing, Python, Android, AJAX, Visual Studio, Application Development, Eclipse, JavaScript, XML, Agile Methodologies, Mobile Applications, PHP, Object Oriented Design, Django, SQL, Software Engineering, Service-Now, Software Documentation, Programming, Apache, Objective-C, UML, C#, Web Development, Scrum, Web Services, Software Development, System Administration, SOAP, ITIL v3 Foundations..., IT Service Management, IT Service Delivery, Solution Architecture, Solution Implementation
Education
Carleton University 2009 — 2012
Masters, Computer Science
Carleton University 2003 — 2008
Bachelor of Computer Science, Software Engineering
Fruition Partners February 2013 - Present
Emory University February 2011 - February 2013
Emory University January 2009 - February 2011
Emory University March 2001 - January 2009
New York City Technical College September 1998 - December 2000
Skills
IT Service Management, Active Directory, Project Management, ITIL, Windows Server, Technical Support, Help Desk Support, Windows 7, Microsoft Exchange, IT Strategy, IT Operations, Windows, BMC Remedy, Computer Hardware, Visio, Software Documentation, Integration, Information Technology, System Deployment, ITIL v3 Foundations..., VMware, Servers, Troubleshooting, Service Management, Incident Management, Service-Now, Mac OS, Bomgar, OS X, Software Installation, Linux, SQL, LANDesk, System Administration, Desktop Support..., Staff Management, ServiceNow, Mobile Device Management, Windows Security, Network Services, Microsoft Applications, Team Leadership
Education
CUNY New York City College of Technology 1998 — 2000
Bachelor of Science (B.S.), Computer Network Systems, 3.5
CUNY New York City College of Technology 1996 — 1998
Associate of Science (A.S.), Computer Science, 3.5
Fruition Partners May 2013 - Present
American Electric Power June 2001 - 2013
Skills
SDLC, SharePoint, Microsoft SQL Server, Requirements Analysis, DB2, Enterprise Architecture, IIS, JavaScript, Agile Methodologies, Requirements Gathering, Unix, Unix Shell Scripting, Oracle PL/SQL..., Oracle, PL/SQL, XML, Crystal Reports, ServiceNow, BMC Remedy, Perl, tomcat, HTML, Oracle SQL, AIX, Windows 7, Windows Server, .net, eclipse, NetBeans, ITIL v3 Foundations..., Asset Management, IT Service Management
Education
Miami University
Bachelor's Degree, Management Information Systems, General
Miami University
Bachelor's degree, Management Information Systems, General
LinkedIn December 2014 - Present
Independent Contractor October 2012 - December 2014
Fruition Partners February 2012 - December 2012
Motricity June 2011 - February 2012
Critigen April 2009 - June 2011
DenverSeek LLC January 2007 - December 2009
CoBiz Financial Inc. 2004 - 2007
Skills
ServiceNow Certified..., Service-Now, IT Service Management, Incident Management, ITIL, Service Desk, Configuration Management, Windows Server, IT Management, Vendor Management, ITIL v3 Foundations..., SharePoint, IT Operations, Enterprise Architecture, IT Strategy, ITIL Certified, PMP, Service Delivery, Active Directory, Integration, SDLC, Business Analysis, Databases, SaaS, Enterprise Software, ServiceNow, Business Process, Project Management, Requirements Analysis, Software Documentation, Technical Support
Education
Excelsior College
Computer Science
Infogain Corporation August 2014 - Present
Fruition Partners January 2014 - August 2014
Infogain Corporation August 2013 - January 2014
NetApp 2011 - 2014
Infogain India Pvt. Ltd. March 2009 - December 2013
SAIS 2007 - 2009
Skills
IT Service Management, SQL, Oracle, Requirements Analysis, Unix, XML, Solution Architecture, SOA, JavaScript, Microsoft SQL Server, SDLC, Web Services, Software Project..., Integration, Enterprise Architecture, Java, Vendor Management, AJAX, ServiceNow..., ServiceNow Application..., ServiceNow...
Education
Jawaharlal Nehru University 2003 — 2007
B-Tech, Electrical & Electronics Engineering
St. joseph
Fruition Partners October 2014 - Present
MATRIX Resources June 2014 - Present
Liberty Woods International, Inc. July 2011 - May 2014
Liberty Woods International, Inc. June 2009 - July 2011
Henry E. Kloch & Co. January 2008 - May 2009
California State University, Dominguez Hills February 2006 - January 2008
Skills
Logistics, Inventory Analysis, Accounts Payable, Invoice Verification, Leadership, Employee Training, Internal Communications, Project Coordination
Education
California State University-Dominguez Hills 2004 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Fruition Partners June 2013 - April 2015
Column Technologies May 2012 - March 2013
Ecolab May 2011 - March 2012
Meritide December 2009 - May 2011
Express Scripts June 2003 - March 2009
3M May 2002 - May 2003
Tableguys Inc. October 2000 - May 2003
AMP Consulting August 1998 - November 2001
US Navy June 1984 - June 1990
Skills
ITIL, Process Improvement, Change Management, Disaster Recovery, Software Development, Team Leadership, Project Management, Enterprise Software, Software Documentation, Strategy, Management, Analysis, Leadership, Information Technology, Servers, Business Analysis, Requirements Analysis, IT Service Management, Consulting, IT Management, SDLC, Integration, Vendor Management
Education
Dale Carnegie Course
Normandale Community College
St. Cloud State University
AHEAD August 2015 - Present
Fruition Partners December 2011 - August 2015
Education
Illinois State University 2007 — 2011
Bachelor of Science (B.S.), Telecommunication Management
Momence High School
Momence High School
Fruition Partners October 2012 - Present
Fruition Partners October 2011 - September 2012
WellMed Medical Management October 2008 - September 2011
Skills
Service-Now, ITIL, IT Service Management, Active Directory, Incident Management, Service Desk, ITIL v3 Foundations..., Windows 7
Education
ITT Technical Institute-San Antonio 2006 — 2008
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Fruition Partners June 2012 - Present
Emory University School of Medicine August 2000 - June 2012
Georgia State University March 1993 - August 2000
Skills
ITIL Certified, Project Management, IT Strategy, IT Infrastructure..., HIPAA, Budget Process, Customer Engagement, Project Portfolio..., ITIL, Business Process, Integration, Cloud Computing, Process Improvement, Leadership, IT Service Management, Management, Business Analysis, Technical Support, Service Delivery, Vendor Management, IT Management, Incident Management, Requirements Analysis
Education
University of Florida 1985 — 1989
Bachelor's degree, Economics
Deree College 1988 — 1988
International Economics
Fruition Partners June 2014 - Present
Fruition Partners June 2013 - June 2014
Radio DePaul 2011 - 2013
Astoria Wire and Metal Products 2010 - December 2012
DePaul University September 2011 - November 2011
Skills
JavaScript, Java, HTML, Teamwork, Ruby on Rails, Working Alone, Game Maker, Desktop Computers, Working on a team, Service-Now, Technical Support, C, Communication, Highly responsible, PL/SQL, Twine, Oracle PL/SQL..., C#, PHP, phpMyAdmin, WAMP, CSS, IT Asset Management, ITIL v3 Foundations..., Unity3D, Game Design, AJAX, x86 Assembly, Visual Studio, Eclipse, IT Management, IT Service Management, ITIL, Cloud Computing, SharePoint, SQL, Integration, Requirements Analysis, Visio
Education
DePaul University 2010 — 2014
Bachelor of Science (BS), Information Technology
Fruition Partners October 2013 - Present
Fruition Partners September 2011 - September 2013
Northern Trust Corporation November 2007 - August 2011
Northern Trust Corporation March 2006 - November 2007
Northern Trust Corporation August 2000 - March 2006
Department of Defense, USAF July 1996 - July 2000
Education
DePaul University 2009 — 2011
B.A.
Fruition Partners July 2014 - Present
Baker Tilly Virchow Krause, LLP January 2014 - July 2014
Hospira February 2013 - January 2014
Wipro Consulting January 2012 - February 2013
Wipro Consulting July 2010 - December 2011
North Carolina Attorney General's Office May 2009 - August 2009
Premiere Global Sports May 2008 - August 2008
Skills
Government, Management Consulting, Organizational Design, Training, Change Management, Financial Modeling, Business Strategy, Business Process..., Strategy, Leading Organizational..., Management, Program Management, Strategic Planning
Education
Wake Forest University - Babcock Graduate School of Management 2006 — 2010
MBA
Wake Forest University School of Law 2006 — 2010
Juris Doctor
Clemson University 2002 — 2006
Bachelor of Science, Political Science and Economics
Fruition Partners June 2015 - Present
KSNF-TV September 2014 - May 2015
WTIU-TV (PBS) May 2013 - August 2013
Skills
Editing, Final Cut Pro, Journalism, Social Media, Public Speaking, Video, Social Networking, ENPS, News Writing, Broadcast, Public Relations, Broadcast Journalism, Creative Writing, PowerPoint, Press Releases, Research, Copywriting, Avid, Microsoft Office, Event Planning, Python, Java, ITIL v3 Foundations..., ServiceNow, JavaScript, R
Education
DePaul University 2014 — 2016
Master of Science (M.S.)
Indiana University Bloomington 2009 — 2013
Bachelor of Arts (B.A.)
2Cimple March 2014 - Present
HP Enterprise Security Services March 2015 - Present
Fruition Partners September 2014 - March 2015
Evergreen Systems March 2013 - August 2014
ResultsPositive February 2012 - December 2012
UnboundID Corp. July 2011 - February 2012
HP Software March 2004 - July 2011
HP Software November 2007 - February 2009
HP March 2004 - November 2007
PeerLogic 1999 - 2004
Skills
SaaS, Enterprise Software, Cloud Computing, Pre-sales, IT Service Management, Solution Selling, Integration, Go-to-market Strategy, ITIL, Strategic Partnerships, Security, Strategy, Sales Enablement, Sales Management, Sales Operations, Business Intelligence, IT Strategy, Business Process..., Business Strategy, Identity Management, Project Portfolio..., Professional Services, Software Industry, HP, Cloud Security, Marketing Strategy, Team Building, Business Alliances, Forecasting, Sales Presentations, Information Security..., Management Consulting, IT Transformation, SDLC, Building Relationships, Data Center, Solution Architecture, Enterprise Architecture, Software Sales, Territory Planning, RFP preparation, Market Research, quota attainment, Risk Management, IT Automation, IT planning and..., Selling, Account Management, ServiceNow
Education
Concordia University Texas
MSCS
University of Oklahoma
BS
Fruition Partners October 2012 - Present
Align May 2011 - October 2012
Connextions August 2010 - January 2011
WebFeat January 2008 - August 2010
Memorial Sloan-Kettering Cancer Center May 2007 - November 2007
Clemson University October 2006 - May 2007
Skills
ServiceNow Certified..., Microsoft Office 2010..., Project Management, IT Service Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, IT Strategy, Social Media, SEO, Software Documentation, Data Analysis, Team Leadership, Business Analysis, SharePoint, Management, Program Management, JIRA, Confluence, CRM, Integration, IT Operations, Vendor Management, PMP, Visio
Education
Clemson University - College of Business and Behavioral Science 2003 — 2007
Bachelor of Science, Political Science/Economics
Fruition Partners Service Delivery ManagerFruition PartnersFebruary 2014 - Present
Fruition Partners October 2013 - 2014
Fruition Partners February 2012 - May 2012
North Memorial Health Care February 2008 - February 2012
North Memorial Health Care January 2006 - 2008
Hubbard Broadcasting November 1998 - January 2006
Skills
Access, Visio, Active Directory, Customer Service, Microsoft Office, Leadership, Outlook, IT Service Management, Incident Management, Microsoft Office 2007, Team Building, System Administration, Software Installation, Vendor Management, Program Management, Technical Support, Service Desk, Operating Systems, Management, Problem Management, Integration, Windows Server, Disaster Recovery, Service Delivery, Networking, Managed Services, Data Center, Help Desk Support, Information Technology, Service Management, SDLC, IT Operations, IT Strategy, ITIL v3 Foundations..., Call Centers, Security, PMP, Business Analysis, IT Management
Education
TSG University 1998 — 1998
Certificate of Excellence, Computer Technology/Computer Systems Technology
Minneapolis Business College 1996 — 1998
Associate's degree, Accounting and Related Services
Exeter Finance Corp. December 2014 - Present
J-G-Y IT Service Management Training and Contract Services January 2014 - Present
Fruition Partners February 2013 - January 2014
CoreLogic April 2011 - June 2012
DynCorp International March 2010 - January 2011
ITSM Academy 2007 - March 2010
RadioShack Corporation January 2006 - August 2006
RadioShack Corporation January 2003 - December 2005
RadioShack Corporation January 2001 - December 2002
RadioShack Corporation January 2000 - December 2000
Skills
ITIL, Service Desk, Help Desk Support, Change Management, Incident Management, Data Center, Problem Management, Service Management, IT Service Management, Information Technology, ISO 20000, Visio, Business Process, Outsourcing, Governance, Software Documentation, SharePoint, Training
Education
ITIL Expert (V3) 2008 — 2008
ITIL Expert (V3)
ITIL Service Manager (V2) 2005 — 2005
IT Service Manager (ITIL Master) Certification
SIM (Society for Information Management) Regional Leadership Program 2003 — 2004
University of Kansas School of Business - Hallmark Cards, Inc. Executive Development Curriculum 1994 — 1995
Mary Baldwin College
BA
University of North Carolina at Chapel Hill
Master's
Fruition Partners June 2014 - Present
Electronic Data Systems 1990 - 1998
Skills
ServiceNow Certified..., ServiceNow Certified..., Certified Servicenow..., ITIL Certified, C++, JavaScript, HTML, Objective-C, iOS development, SQL, C, CSS, Microsoft Office, Visual Basic, PowerBuilder, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, SDLC, IT Management
Education
Wayne State University 2006 — 2008
Master of Library & Information Science (MLIS), Library and Information Science
Central Michigan University 1986 — 1990
Bachelor of Science (B.S.), Mathematics and Computer Science
Fruition Partners March 2013 - Present
Honeywell May 2011 - March 2013
Credit Suisse November 2010 - February 2012
Computer Associates, Inc January 2010 - November 2010
Publishers Clearing House November 2008 - January 2010
AXA Equitable September 2008 - November 2008
Broadridge November 2007 - August 2008
American Home Mortgage November 2005 - April 2008
AXA Financial December 2004 - November 2005
Suffolk County Council March 2003 - January 2005
Skills
Vendor Management, Program Management, Business Process..., PMO, Enterprise Software, Team Building, E-commerce, Leadership, Six Sigma, Waterfall, CMMI, Business Relationship..., Strategy, E-business, SDLC, Integration, Business Analysis, Software Project..., Requirements Analysis, SharePoint, SFDC, FileNet, Oracle WebCenter, ERP, Windows 7, M&A, Content Management, CRM, CoreMetrics, Pivotal, Pivot Tables, Mobile, Broker Dealer, Clarify, ADM, Cross-functional Team..., Project Portfolio..., IT Management, Project Planning, Cloud Computing, Software Development, Amdocs Clarify, Business Intelligence, Mobile Devices, WebCenter, IT Strategy, IBM Websphere Commerce, Agile Methodologies, IT Service Management, Management
Education
Adelphi University
Bachelor of Science (B.S.), Computer Science
Polytechnic University
Master of Science, Computer Science
Fruition Partners May 2015 - Present
Techport Thirteen Inc. February 2013 - May 2015
Cask, LLC May 2012 - January 2013
Techport Thirteen Inc. March 2010 - May 2012
K Alliance February 2008 - February 2010
Lehigh University August 2005 - August 2008
PBS Channel 39 January 2005 - May 2005
Skills
Quantitative Analysis, Enterprise Software..., Risk Analysis, SaaS, Contract Negotiation, Forecasting, Cost Analysis, Proposal Writing, ITIL Certified, ITIL Process..., PaaS, IT Service Management, IT Asset Management, Business Intelligence, Process Improvement, Business Process..., Business Process Design, Enterprise Software, Cost Benefit, Quantitative Analytics, ITIL, Valued-based Pricing, Statistical Analysis, Social Media Marketing, IT Strategy, Cross-functional Team..., Program Management, Statistics, Integration, Management, Cloud Computing, Strategy, CRM, Mathematics, Analysis, Information Technology, Professional Services, Solution Selling, Governance, New Business Development, Business Alliances, IT Management, Account Management, Sales Operations, Networking, Pre-sales, Selling, Training, Sales, Sales Process
Education
Lehigh University 2005 — 2008
Master of Science, Mathematics
The Johns Hopkins University 2000 — 2004
Biomedical Engineering
Saucon Valley High School 1996 — 2000
High School Diploma (top 5% of graduating class)
Cornell University 1999 — 1999
General Studies
Stanford University
Computer Science
Fruition Partners August 2012 - Present
Nationwide Logistics September 2011 - August 2012
Net Irrigate, LLC May 2011 - September 2011
Fazoli's Restaurant Management, LLC August 2008 - July 2011
Liberty Tax Service January 2011 - April 2011
Skills
Accounts Receivable, Inventory Management, Tax, Accounts Payable, Income Statement, QuickBooks, Accounting, Customer Service, Time Management, Microsoft Excel, Leadership, Access, Outlook, Forecasting
Education
Indiana University Bloomington 2007 — 2011
Bachelor of Arts, Economics and Political Science
Fruition Partners May 2010 - Present
Indiana University - University Information Technology Services December 2008 - May 2010
Naval Surface Warfare Center - Crane, IN May 2008 - May 2010
Skills
ServiceNow, JavaScript, Java, HTML, XML, ITIL Certified, ITIL v3 Foundations..., Service-Now, SQL, CSS, Integration, IT Service Management, ITIL, SharePoint, Visio, Networking, Troubleshooting, Software Development, Web Development, Active Directory, Windows Server, Cloud Computing, Operating Systems, SDLC, Software Documentation, PHP, Visual Studio, Microsoft SQL Server, Scrum, HTML 5, Agile Methodologies, IT Strategy, Linux, Software Project..., C#, Windows 7, OS X, jQuery, IT Management, Disaster Recovery, Enterprise Architecture, BMC Remedy, Requirements Analysis, Incident Management, Databases, Windows, Agile Project Management, Service Desk, Testing, Database Design
Education
Indiana University Bloomington 2008 — 2010
Bachelor of Science (B.S.), Informatics
Indiana University-Purdue University at Indianapolis 2005 — 2008
Fruition Partners September 2014 - Present
Fruition Partners February 2012 - Present
Fruition Partners September 2014 - September 2014
City of Chicago June 2010 - February 2012
Wellness Business Systems 2007 - 2009
Wellness Business Systems 2004 - 2007
Wellness Business Systems 2003 - 2004
fromthecenter Pilates 2001 - 2002
US Hispanic Leadership Institute 2000 - 2001
BP 1998 - 2000
Skills
Change Management, Business Analysis, Email Marketing, Program Management, Leadership, Marketing, Management, Training, Project Planning, Process Improvement, Cloud Computing, SaaS, Consulting, Project Management, ITIL, Sales, Team Building, Account Management, CRM, Customer Satisfaction, Event Management, Team Leadership, Cross-functional Team..., IT Service Management, Team Management, Strategy, Teamwork, IT Strategy, Business Process..., Analysis, Strategic Planning
Education
Michigan State University 1992 — 1996
James Madison College, International Relations
AHEAD December 2014 - Present
Fruition Partners September 2011 - December 2014
Skills
Service-Now, CMDB, IT Service Management, Incident Management, ITIL, JavaScript, Service Management, Visio, ITIL v3 Foundations..., Service Desk, Problem Management, Disaster Recovery, BMC Remedy, Help Desk Support, ITIL Certified, SDLC, Cloud Computing
Education
Indiana University Bloomington
Fruition Partners 2014 - Present
AIG 2012 - May 2014
Celgene October 2010 - December 2011
Independant Consultant January 2009 - October 2010
JP Morgan Chase and Company 2004 - December 2008
CDI @ Daimler Chrysler 2003 - 2004
Siemens Business Services 2000 - 2003
Software Spectrum 1999 - 2000
Plante & Moran 1998 - 2000
ProQuest 1997 - 1998
Skills
Knowledge Management, Service Delivery, Customer Satisfaction, Metrics, Process Improvement, Call Center, Customer Experience, IT Management, IT Strategy, IT Service Management, Process Engineering, Business Process..., Knowledge Centered..., Value Based Management, Global Strategy, Support Center Startup, Support Center..., Business Intelligence, Business Process, CRM, Call Centers, Change Management, Cloud Computing, Consulting, Cross-functional Team..., Disaster Recovery, Enterprise Architecture, Enterprise Software, Help Desk Support, IT Operations, ITIL, KCS, Leadership, Management, Outsourcing, PMO, Professional Services, Performance Management, Information Technology, Incident Management, Project Management, Program Management, Quality Assurance, Team Leadership, Vendor Management, Training, Technical Support, Strategy, Support Center, Team Management
Education
Central Michigan University
Computer Science
Fruition Partners 2015 - Present
Engage Creative January 2015 - February 2015
Illinois State University August 2013 - December 2013
Milner Library Digital Center August 2012 - May 2013
Billups Design 2013 - 2013
Village of Orland Park, Illinois May 2012 - August 2012
Skills
Graphic Design, Web Design, Photoshop, Photography, Logo Design, Typography, HTML, CSS, Illustrator, Posters, Video Editing, User Interface Design, Adobe Creative Suite, Sound Design, Videography, Processing, Arduino, PHP
Education
Illinois State University 2012 — 2014
Bachelor of Science (B.S.), Arts Technology
Michigan State University 2010 — 2012
Bachelor of Fine Arts (B.F.A.), Studio Art
Linium July 2014 - Present
Fruition Partners September 2013 - July 2014
Fruition Partners November 2011 - September 2013
GE Global Research April 2010 - October 2011
New York Independent System Operator April 2009 - April 2010
New York Independent System Operator July 2005 - April 2009
New York Independent System Operator September 2002 - July 2005
SynQuest 1998 - 2002
Skills
IT Service Management, ITIL, Program Management, Process Development, Process Improvement, COBIT, Enterprise Software, IT Strategy, Vendor Management, PMP, Process Simulation, Agile Project Management, MS Project, Business Analysis, SDLC, Service Management, PMO, Software Project..., Project Portfolio..., Data Center, Enterprise Architecture, Governance, Management, IT Management, Information Technology, Integration, Business Process..., Business Process, Visio, Requirements Analysis, Business Intelligence, Outsourcing, Service Delivery, Cloud Computing, SaaS, Incident Management, Software Documentation, Disaster Recovery, Business Process Design, IT Operations, SharePoint, Resource Management, Solution Architecture, Professional Services, Service Desk, ITIL Certified, Project Delivery, IT Outsourcing, Requirements Gathering, ITIL v3 Foundations...
Education
Columbia University in the City of New York
Siena College
BBA, Accounting
Mercy Health (formerly Catholic Health Partners) January 2015 - Present
House About Tonight Productions January 2013 - Present
Fruition Partners March 2013 - December 2014
Media General June 2011 - July 2012
Capital TechSearch December 2010 - June 2011
Friends of the Rappahannock April 2008 - February 2011
Personal Selling Power, Inc. August 2007 - December 2010
Personal Selling Power, Inc October 2005 - August 2007
Virginia Web Properties April 2003 - August 2005
Instructional Systems Research and Development September 2002 - April 2003
Skills
CMS, CSS, HTML, SharePoint, Web Development, Web Design, Social Media, E-commerce, Online Advertising, Web Applications, PHP, Database Administration, AJAX, SEO, .NET, Technical Support, Digital Media, MySQL, Apache, XML, Microsoft SQL Server, IIS, System Architecture, Application Support, Email Marketing, Software Development, Client Side Scripting, Databases, JavaScript, OOP, Server Side Programming, Video, Dreamweaver, IT Service Management, Linux, ASP, Candles, ITIL v3 Foundations..., ITIL Certified, Web Application Design, Advertising, Management, Strategy, C#, Multimedia, Leadership, Certified ServiceNow..., Certified ServiceNow...
Education
Universal Life Church 1998 — 1998
Masters, Religion
Northern Virginia Community College 1982 — 1985
Associates, Business Administration
George Mason University 1983 — 1984
Information Technology
Virginia Polytechnic Institute and State University 1980 — 1982
Aeronautical Engineering, Business
Fruition Partners September 2014 - Present
CSC November 2012 - September 2014
HP Enterprise Services September 2009 - November 2012
Hewlett-Packard May 2008 - September 2009
Liquidus Marketing 2007 - 2008
InSource Partners Corporation 2001 - 2007
Fourth Floor Consulting 2000 - 2001
EDS 1995 - 2000
Skills
Business Process..., Strategy, Integration, Project Planning, Service Desk, Software Documentation, Information Technology, Customer Service, Program Management, Outsourcing, Business Analysis, Process Improvement, Vendor Management, Change Management, Project Management, Cross-functional Team..., Service Delivery, Management, IT Service Management, IT Outsourcing
Education
Northwood University 1988 — 1993
BBA, Business, Marketing
Expedia, Inc. September 2014 - Present
Fruition Partners April 2014 - August 2014
Fruition Partners September 2011 - April 2014
North Memorial Health Care May 2006 - September 2011
North Memorial Health Care January 2006 - July 2006
North Memorial Health Care May 2005 - March 2006
Cypress Semiconductor Corporation May 2004 - May 2005
Monster Den 2003 - 2005
Skills
ITIL v3 Foundations..., Service-Now, JavaScript, AJAX, XML, HTML, PHP, MySQL, IT Service Management, Incident Management, Technical Support, Integration, Service Desk, Business Analysis, IT Management, Troubleshooting, Visio, Service Management, Android, Active Directory, System Administration, Software Documentation, Networking, ITIL, ServiceNow
Education
Anoka Ramsey Community College 2007 — 2008
General Education
Teradata Applications July 2012 - Present
Teradata 2012 - 2013
Fruition Partners June 2011 - August 2011
Pervasive Technology Institute January 2010 - January 2011
Crowe Horwath LLP June 2010 - August 2010
Indiana University January 2008 - October 2009
ExactTarget May 2009 - August 2009
Skills
SQL, ASP.NET, C#, Salesforce.com, ServiceNow.com, Aprimo Marketing Studio, ARM, DMC, Business Analysis, Software Development
Education
Indiana University - Kelley School of Business 2011 — 2012
Master of Science, Information Systems
Indiana University Bloomington 2007 — 2011
Bachelor of Science in Informatics, Minors in Business and Arabic
Cerna Solutions, LLC January 2015 - Present
Fruition Partners February 2014 - January 2015
Fruition Partners October 2013 - February 2014
Fruition Partners November 2011 - October 2013
SunGard Higher Education April 2010 - November 2011
Space Coast IC, Inc. October 2008 - March 2010
Programwave October 2007 - February 2008
321 WebGuys October 2006 - August 2007
SDG 2005 - 2006
Skills
CSS, PHP, JavaScript, Web Development, MySQL, Service-Now, Process Consulting, Software Development, ITIL, Web Applications, Java, Integration, Agile Methodologies, SEO, C, CMS, Access, C++, Scrum, XML, Web Services, SharePoint, Cloud Computing, Visual Studio
Education
DeVry University 2008 — 2009
Bachelor in Game and Simulation Programming, Computer Science, Game Design, Software Engineering
University of Central Florida 2005 — 2008
No Degree, Computer Science, Physics, Calculus
Brevard Community College 2001 — 2005
Associate, Arts
West Shore Jr./Sr. High 1999 — 2005
Highschool Diploma, Highschool Diploma
KPMG December 2014 - Present
ITSM Workshops LLC January 2013 - Present
Genuent January 2014 - July 2014
Fruition Partners March 2013 - January 2014
HP Enterprise Services May 2009 - November 2012
Hewlett-Packard May 2009 - November 2012
Pink Elephant August 2007 - March 2009
Queesland Health 2001 - 2006
Queensland Health 2001 - 2006
State of Tennessee August 1992 - December 2000
Skills
ITIL V3 Expert, ITIL V2 Service Manager, PMP, ITIL, IT Service Management, Service Management, PMO, ISO 20000, IT Strategy, IT Management, Risk Management, Governance, IT Operations, Change Management, Infrastructure, Process Improvement, COBIT, Information Technology, Project Management, Management, Program Management, Incident Management, ServiceNow, Service-Now, Consulting, Integration, Managed Services, Outsourcing
Education
University of Cincinnati
BS
Albion College
University of Cincinnati College of Business
MBA Studies
Fruition Partners January 2012 - Present
MediMedia USA May 2011 - February 2012
Northeast Private Client Group June 2005 - May 2010
Morristown Partnership May 2002 - June 2005
Lucent Technologies, Avaya, Inc. January 1996 - January 2001
AT&T January 1976 - January 1995
Skills
ITIL v3 Foundations..., Customer Service, Product Development, Operations Management, Cross-functional Team..., Disaster Recovery, IT Management, Marketing, Analysis, Business Process, Sales, Process Improvement, Business Strategy, Program Management, Business Analysis, Product Management, Project Management, PMO, Leadership, Vendor Management, P&L Management, Help Desk Support, Project Planning, IT Strategy, ITIL, Strategy, Managerial Finance, Strategic Planning, Management, PMP, Product Launch, IT Service Management, Marketing Management, Service Delivery, Project Portfolio..., Budgets, Business Planning, Entrepreneurship, Software Project..., MS Project, Agile Project Management, Market Planning
Education
Fairleigh Dickinson University-Florham Campus 1978 — 1981
MBA, Finance
Hartwick College 1972 — 1976
BA, Mathematics, Economics
Fruition Partners September 2015 - Present
Fruition Partners February 2010 - Present
Taproot Foundation January 2010 - August 2010
The Second City October 2008 - February 2010
Allstate Insurance Co. November 2007 - February 2010
Black Box Acting Studio September 2009 - December 2009
American Psychological Association August 2000 - December 2000
Skills
JavaScript, SharePoint, Web Development, HTML, CSS, Databases, Visio, Scrum, HTML 5, XML, SQL, Software Development, Agile Methodologies, Linux, jQuery, Requirements Analysis, Java
Education
DePaul University 2010 — 2014
M.S., Software Engineering
American University 2003 — 2005
B.A., Psychology & PreMed
Villanova University 2001 — 2002
Chemical Engineering
Landon School 1988 — 2001
Hexaware Technologies May 2015 - Present
Fruition Partners January 2013 - May 2015
HCL Technologies January 2010 - January 2013
ITSM Leadership May 2009 - January 2010
Enterprise Management Associates July 2008 - May 2009
Washington Mutual March 2003 - August 2006
Washington Mutual March 1997 - March 2003
Washington Mutual March 1995 - March 1997
Premera Blue Cross December 1989 - March 1995
Skills
IT Service Management, Workshop Facilitation, Pre-Sales Consulting, ITIL, Public Speaking, PowerPoint, IT Strategy, ITIL Service Design, Microsoft Excel, ServiceNow, Microsoft Word, Incident Management, Problem Management, Change Management, Knowledge Management, Release Management, CMDB, BSM Mapping, Configuration Management, ITIL Service Operation, Event Management, MS Project, IT Management, Project Management, Enterprise Architecture, SOW, Business Services, BMC Remedy, Enterprise Software, Data Center, SaaS, IBM Mainframe, Program Management, Disaster Recovery, IT Transformation, Business Process..., Information Technology, Unix, IT Project Leadership, Mediation, Framework Design
Education
Massachusetts Institute of Technology 1970 — 1972
Economics
University of Phoenix 2006 — 2007
B.S., Business Management, 3.96
Boston Latin School 1964 — 1970
HS Diploma
Fruition Partners October 2014 - Present
Fruition Partners November 2013 - October 2014
Fruition Partners April 2012 - November 2013
Fruition Partners August 2010 - April 2012
Great American Financial Resources April 2009 - August 2010
Great American Financial Resources May 2006 - April 2009
Great American Financial Resources July 2005 - May 2006
Skills
Active Directory, Technical Support, Troubleshooting, IT Service Management, Software Documentation, Operating Systems, Help Desk Support, Windows, Software Installation, Hardware, Blackberry Enterprise..., ITIL, Citrix, Windows Server, System Deployment, Microsoft SQL Server, VMware, Printers, IT Operations, Laptops, Integration, Information Technology, Incident Management, IT Management, IIS, Microsoft Exchange, Disaster Recovery, System Administration, Visio, SharePoint, Data Center, Servers, Windows 7, Management, XP, Service Desk, Service-Now, BMC Remedy, Service Delivery
Education
Northern Kentucky University 2001 — 2005
BS, Information Technology
Fruition Partners June 2015 - Present
Integrated Project Management, Inc. June 2014 - June 2015
Integrated Project Management, Inc. June 2013 - June 2014
University of Miami's Office of Admissions January 2011 - May 2013
CytoSport, Inc. July 2010 - May 2013
Zimmerman Advertising May 2012 - August 2012
Brandtastic May 2011 - August 2011
Skills
Advertising, Social Media Marketing, Social Media, Marketing, Media Planning, Marketing Strategy, Event Planning, Leadership, Guerrilla Marketing, Blogging, Brand Development, Sales, Time Management, Marketing Management, Strategic Communications, Social Networking, Project Management, Digital Marketing, Marketing Event Planning, Content Marketing, Brand Awareness, Salesforce.com, Google Analytics, Pardot, Final Cut Pro, Campaign Tracking, Email Marketing, Marketing Automation, CMS, New Client Prospecting, Marketing Analytics
Education
University of Miami - School of Business 2009 — 2013
Bachelor of Business Administration, Marketing, 3.93 GPA, Magna Cum Laude
Loyola Marymount University 2008 — 2008
National Honors Convocation 2008
Pace University 2007 — 2007
LeadAmerica Leadership Summit
Fruition Partners January 2013 - Present
JIT Resources August 2011 - January 2013
The Indianapolis Star 2009 - 2011
The Indianapolis Star 2007 - 2009
The Indianapolis Star 2005 - 2007
The Indianapolis Star 2002 - 2005
Skills
Windows 7, Mac OS X, VMware, Service-Now, Windows Server, Active Directory, IT Service Management, ITIL, JavaScript, Windows, HTML, CSS, PaaS, Troubleshooting, XML, Computer Hardware, Service Desk, Databases, Microsoft Office, Access, SaaS, Technical Support, Help Desk Support, Software Installation
Education
Indiana University-Purdue University at Indianapolis 2004 — 2007
Computer Technology
Compliance Process Partners April 2014 - Present
Fruition Partners August 2013 - March 2014
Fruition Partners April 2013 - August 2013
MediMedia USA January 2011 - January 2012
Skills
Project Management, Data Analysis, Microsoft Office, Business Analysis, Microsoft Excel, Process Improvement, Analysis, Program Management, Leadership
Education
Bucknell University 2006 — 2010
Music, Geology, Philosophy
Covestic February 2014 - Present
Fruition Partners April 2012 - February 2014
OARnet August 2011 - April 2012
OARnet August 2006 - November 2011
The Ohio State University May 1997 - July 2006
Department of Surgery Corporation June 1994 - April 1997
Skills
ServiceNow, JavaScript, IT Service Management, Networking, Active Directory, Access, Linux, Windows Server, SQL, Excel, PL/SQL, Mac OS X, Windows Server 2003, Windows 7, SQL database design, Microsoft Excel, Security, Microsoft SQL Server, Windows, VMware, Windows XP, Network Administration, Leadership, System Administration, Troubleshooting, Integration, Technical Support, Databases, Firewalls, Disaster Recovery, Data Center, IT Management, Microsoft Exchange, IT Strategy, Software Installation, Cloud Computing, ITIL, Program Management, Process Improvement, Software Documentation, Enterprise Architecture, SDLC, Web Applications, BMC Remedy, Crystal Reports, Network Security, Information Technology, Telecommunications, Web Development, MySQL
Education
Franklin University 2005 — 2006
MIS, A
The Ohio State University 1994 — 1999
Computer Information Engineering
Accenture February 2015 - Present
Takeda Pharmaceuticals June 2014 - January 2015
Fruition Partners April 2013 - March 2014
Astellas Pharma July 2012 - March 2013
DePaul University (Contract) June 2011 - March 2012
American Society of Safety Engineers October 2010 - February 2011
CJE SeniorLife January 2007 - June 2010
W.W. Grainger April 2001 - September 2006
Software Spectrum May 1998 - January 2001
Systems Resources Consulting June 1994 - January 1998
Skills
SharePoint, SDLC, PMP, Project Management, Integration, Security, Business Analysis, Microsoft Office, Microsoft Excel, Data Center, Visio, Requirements Gathering, Analysis, Process Improvement, Microsoft Project, Microsoft visio, Functional Requirements, Microsoft Office..., Training, Enterprise Software, System Deployment, Leadership, Program Management, Business Process Mapping, Customer Requirements, Infrastructure Services, Content Management, Client Server..., PMO, Software Project..., Requirements Analysis, Information Technology, Web Applications, Windows, Business Requirements, Business Process, Infrastructure, IT Infrastructure..., Marketing Communications, Product Management, Client Relations Skills, Client Presentation, SOW, Scope Management, Project Scope..., Project Planning, Release Management, Defect Tracking, Change Management, Project Initiation
Education
Bellevue University 2011 — 2012
Bachelor of Science (B.S.), Business Analysis and Management
Fruition Partners May 2014 - Present
KPMG February 2012 - May 2014
RSG Solutions, LLC January 2010 - December 2011
Duff & Phelps November 2007 - December 2009
Rash & Associates, LP January 2002 - October 2007
Skills
Business Strategy, Strategic Planning, Business Development, Management, Change Management, Operations Management, Account Management, Negotiation, Coaching, Management Consulting, Business Process..., Enterprise Software, Business Planning, Outsourcing, Risk Management, Solution Selling
Education
Dallas Baptist University
Master's Degree, Global Leadership
University of North Texas
B.S., Computer Science
American Red Cross February 2015 - Present
Teradata August 2012 - February 2015
Aprimo January 2012 - August 2012
Indiana University Bloomington August 2010 - December 2011
Fruition Partners June 2011 - August 2011
Indiana University Bloomington March 2011 - June 2011
Fruition Partners May 2010 - August 2010
Indiana University Bloomington August 2007 - May 2010
Indiana University Bloomington November 2007 - July 2008
Indiana University Bloomington August 2007 - August 2007
Skills
Consultancy, Software Consulting, Business Travel, Agile Project Management, Scrum, Software Project..., MS Project, Software Development, Requirements Analysis, ITIL, IT Service Management, Cloud Computing, ServiceNow, SaaS, PaaS, JavaScript, Java, SQL, Business Analysis, Business Intelligence, Business Analytics, Product Innovation, Organizational..., Entrepreneurial Skills, Staff Mentoring, Team Leadership, Team Building, Team Management, Educational Leadership, Highly Adaptable, Adventure Travel, Australia, Overseas, Spanish, Customer Service, FISH! Philosophy, Staff Development, Leadership Development, Service-Now, Software Implementation, Data Warehousing
Education
Indiana University Bloomington 2010 — 2011
Masters, Information Systems
Indiana University Bloomington 2006 — 2010
B.S., Informatics, Business, Spanish
University of Wollongong 2009 — 2009
Australian National Identity, Aboriginal Studies
Fruition Partners January 2013 - Present
Fruition Partners November 2010 - Present
Fruition Partners November 2010 - November 2012
Skills
IT Service Management, ITIL, Requirements Analysis, Business Analysis, Cloud Computing, PaaS, SaaS, CMDB, Public Speaking, Training, Training Delivery, Creation Of Training..., Organizational Training..., Business Process Design, Incident Management, Service Catalog, Process Improvement, Project Portfolio..., Resource Management, Vendor Management, ITIL Certified, Service Delivery, Team Leadership, IT Strategy, Agile Methodologies, Service Management, Service Desk, Integration, BMC Remedy, Enterprise Software, IT Management, Business Process..., Software Project..., Project Management, ITIL v3 Foundations..., Problem Management, Scrum, COBIT, Governance, Software Documentation, Change Management, Enterprise Architecture, Program Management, Visio, SharePoint, Professional Services, Release Management, Management Consulting, Agile Project Management, Disaster Recovery
Education
Indiana University Bloomington 2006 — 2010
Bachelor of Science (B.S.), Mathematics
Indiana University Bloomington 2006 — 2010
Bachelor of Arts (B.A.), Economics
Fruition Partners November 2014 - Present
Fruition Partners September 2013 - October 2014
Fruition Partners July 2012 - August 2013
Fruition Partners May 2010 - June 2012
Q-Comm Corporation May 2008 - May 2010
Target Corporation Headquarters May 2007 - August 2007
Skills
JavaScript, IT Service Management, SharePoint, ITIL, SQL, Visio, Software Development, Systems Analysis, Windows 7, Web Applications, Windows Server, Databases, Operating Systems, IT Strategy, IT Management, Testing, XML, MS Project, Agile Methodologies, Business Analysis, Linux, Integration, Requirements Analysis, Process Improvement, Windows, Software Project..., Enterprise Architecture, Cloud Computing, Project Management, MySQL, Vendor Management, Unix, SDLC, Active Directory, Scrum, Agile Project Management, Troubleshooting, PMP, Software Documentation, Microsoft SQL Server, BMC Remedy, Service-Now, Networking, Disaster Recovery
Education
Indiana University Bloomington 2004 — 2008
Bachelor's degree, Informatics
Millward Brown May 2014 - Present
emedia October 2013 - April 2014
Loras College Admissions Office August 2009 - May 2013
City of Dubuque: Leisure Services Department November 2009 - April 2013
Fruition Partners June 2011 - August 2012
Chicago Cubs May 2010 - August 2010
Key Lime Cove January 2008 - November 2009
Toys R Us October 2007 - January 2008
North Shore Officials November 2005 - March 2007
Skills
PASW, Microsoft Word, Microsoft Excel, Illustrator, Photoshop, Hootsuite, Outlook, Gmail, Social Media, Marketing, Customer Service, Sales, Data Analysis, Teamwork, Facebook, Sports, Social Media Marketing, Social Networking, Advertising
Education
Loras College 2009 — 2013
Bachelor of Arts (B.A.), Marketing & International Business, Senior
Warren Township HIgh School 2005 — 2009
Fruition Partners August 2009 - Present
Fruition Partners August 2009 - December 2010
TransWorks August 2006 - August 2009
Lincoln Financial Group October 2000 - August 2006
Skills
ITIL, IT Service Management, Vendor Management
Education
Indiana Wesleyan University
MBA, Management
Fruition Partners April 2008 - Present
Takeda Pharmaceuticals November 2005 - April 2008
Abbott Laboratories September 1997 - July 2005
Skills
IT Service Management, ITIL, SDLC, Vendor Management, Process Improvement, Project Portfolio..., IT Management, IT Strategy, Software Project..., PMP, Visio, Business Analysis, Requirements Analysis, SharePoint, PMO, Agile Project Management, Integration, Management
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Project Management
Augustana College 1993 — 1997
Fruition Partners September 2013 - Present
Fruition Partners October 2011 - September 2013
CompUSA February 2008 - October 2011
TigerDirect.com May 2007 - February 2008
TigerDirect.com June 2006 - May 2007
Skills
IT Service Management, ITIL, Service-Now, Computer Hardware, ITIL v3 Foundations..., Mac OS X, Windows 7, Troubleshooting, JavaScript, Windows, Technical Support, Team Leadership, Operating Systems, Incident Management, Help Desk Support, System Deployment, Cloud Computing, OS X, Integration, Software Documentation, IT Strategy, IT Operations, Service Delivery, IT Management, ITIL Certified, Service Management, Software Installation, Service Desk, Problem Management, PMP, SDLC, Windows Server, Disaster Recovery, Active Directory
Education
DePaul University 2006 — 2011
BS, Applied Mathematics
Fruition Partners September 2014 - Present
St. Anne Catholic Church-Pro Bono Project January 2014 - February 2015
YP January 2009 - December 2013
AT&T Advertising Solutions January 2004 - January 2009
SBC August 2000 - December 2003
Skills
Salesforce.com, Sales, Sales Management, Leadership, Marketing Communications, Strategy, Management, Project Management, CRM, Sales Process, Marketing, Salesforce Training, SEM, Marketing Strategy, Digital Media, Sales Operations, Advertising, SEO, Strategic Planning, Sales Hiring, Analytics, B2B, Corporate Communications, New Business Development, Direct Marketing, Online Advertising, Digital Marketing, Salesforce.com..., National Sales Training, Agile Project Management, Cross-functional Team..., Business Analysis, Cloud Computing, Process Improvement, Change Management, Training Delivery, Creation Of Training..., UAT coordination, QA, SaaS, Onboarding, Instructional Design, Requirements Gathering, Requirements Analysis, Business Strategy, Visio, MS Project, ITIL v3 Foundations..., ServiceNow, Lead Generation
Education
MicroTrain Technologies 2014 — 2014
PMP Certification Course, Project Management
Salesforce.com 2014 — 2014
ADM 201
AT&T University 2005 — 2005
Area Sales Managers' Camp, Sales Management
Benedictine University 1990 — 1991
BA, Business & Economics
New Horizons Computer Learning Centers 2013 — 2013
Certificate, Microsoft Office - Intermediate & Advanced Excel
Salesforce.com 2013 — 2014
ADM 201, Salesforce.com Administrator Course
AT&T University 2010 — 2012
Management Development
AT&T Virtual Management Summit 2010 — 2010
Management Development
Fruition Partners 2015 — 2015
ITIL Fundamentals v3.0, Information Technology
Fruition Partners 2015 — 2015
ITIL Fundamentals
Fruition Partners January 2015 - Present
Fruition Partners April 2014 - December 2014
Fruition Partners October 2013 - March 2014
Fruition Partners March 2013 - September 2013
Ernst & Young August 2010 - February 2013
Independent May 2009 - August 2010
Deloitte Consulting LLP September 2007 - April 2009
Hewlett-Packard Company September 2004 - August 2007
Independent July 2002 - August 2004
PricewaterhouseCoopers Consulting July 2001 - June 2002
Skills
ITIL, IT Service Management, Governance, IT Outsourcing, TOGAF, Requirements Analysis, Information Technology, Six Sigma, IT Strategy, Cloud Computing, Professional Services, PMP, IT Management, Outsourcing, Start-ups, Business Development, IT Transformation, Strategy, Integration, Business Process, ISO 20000, Service Management, Architecture, Change Management, Program Management, Solution Architecture, Enterprise Architecture, PowerPoint, Business Analysis, Software Project..., SDLC, COBIT, Project Portfolio..., Vendor Management, Public Speaking
Education
Jones Graduate School of Business, Rice University 1988 — 1990
MBA, International Business
University of Antwerp 1972 — 1977
Licenciate, Applied Economic Sciences, cum laude
Fruition Partners July 2014 - Present
Skills
Solution Architecture, Cloud Computing, Data Center, Project Portfolio..., IT Service Management, ITIL, Enterprise Software, Professional Services, PMP, CMDB, Management, Software Project..., Project Delivery, Storage, PMI, Project Management, Project Planning, Program Management, Virtualization, SaaS, Information Technology, Account Management, Incident Management, BMC Remedy, PMO, ITIL Certified, Requirements Analysis, Business Analysis, MS Project, Server Management, Consulting, IT Strategy, Resource Management, Problem Management, IT Management, Enterprise Architecture, Integration, Service Delivery
Education
DePaul University 2007 — 2008
Certificate in Project Management
University of Rhode Island - College of Business Administration 2000 — 2005
Bachelor of Science (B.S.)
Fruition Partners 2009 - Present
Schawk 2008 - 2009
Health Care Service Corporation (BlueCross BlueShield of IL, TX, OK, NM) 2007 - 2008
Health Care Service Corporation (BlueCross BlueShield of IL, TX, OK, NM) 2005 - 2007
Nuveen Investments 2002 - 2005
Education
Northern Illinois University 1990 — 1992
MBA
Northern Illinois University 1985 — 1990
BA
Fruition Partners January 2014 - Present
Fairview Health Services May 2010 - November 2013
Fairview Health Services March 2005 - May 2010
Fairview Health Services August 1999 - March 2005
Fairview Health Services March 1995 - August 1999
The Coconut Council, Inc November 1992 - December 1997
Sandhills Publishing February 1993 - March 1995
Mankato Small Business Development Center March 1990 - January 1993
Skills
Databases, IT Service Management, Process Improvement, Visual Basic, CMDB, Service-Now, ITIL Certified, Enterprise Discovery, User Interface Design, IT Asset Management, Micromuse Netcool, Perl Script, Integration, Disaster Recovery, Microsoft SQL Server, Web Services, Enterprise Architecture, Software Documentation, Enterprise Software, Architectures, SQL, ITIL
Education
Luther College
BS, Computer Science
Minnesota State University, Mankato
(Incomplete: Missing 2 Classes), MBA
Covestic May 2014 - Present
OPN Investments LLC September 2013 - Present
Witwami LLC January 2013 - Present
Fruition Partners January 2014 - April 2014
Fruition Partners May 2011 - January 2014
Omnicare October 2010 - May 2011
EXPRESS October 2009 - November 2010
Advanced Drainage Systems, Inc April 2004 - October 2009
Advanced Drainage Systems, Inc 2001 - 2004
Micro Center 1999 - 2000
Skills
ITIL, IT Service Management, Software Documentation, Project Management, Process Improvement, IT Management, Management, Vendor Management, Program Management, Customer Service, Team Leadership, Security, Information Technology, SharePoint, SDLC, Change Management, Project Portfolio..., Requirements Analysis, Business Analysis, Technical Support, Incident Management, PMP, IT Strategy, SaaS, Leadership, Sales, IT Operations, Technical Writing, Agile Methodologies, Visio, Cloud Computing, Six Sigma, Troubleshooting, Team Building, Active Directory, Help Desk Support, Data Center, Enterprise Architecture, Integration, Business Process, Service Delivery, Disaster Recovery, Service Desk, ITSM, Service Design, Early-stage Startups, Management Consulting, Business Intelligence, CRM, Business Process...
Education
Ohio University 2009 — 2010
MBA, Business Administration, Management and Operations
The Ohio State University
BA, Economics
IBM May 2015 - Present
Fruition Partners March 2014 - December 2014
CompuCom January 2014 - March 2014
US Navy May 2010 - November 2013
Skills
Windows System..., Windows Server, VMware, Linux Server, Virtualization, JavaScript, Security Plus, Disaster Recovery, IBM Server Hardware, HP Server Hardware, Networking, Active Directory, ITIL, TCP/IP, IT Service Management, Troubleshooting, Computer Hardware, Technical Writing, Servers
Education
NorthWest Arkansas Community College 2014 — 2017
Associate’s Degree, Computer Technology/Computer Systems Technology
Fruition Partners August 2013 - Present
Advanced MarketPlace November 2009 - August 2013
Stratacom September 2001 - October 2009
Great Plains Software March 1999 - November 2000
Shanley High School, Grand Forks Central August 1995 - May 2000
Shanley High School August 1998 - March 1999
Skills
SaaS, Business Development, Service Management, ITIL, Vendor Management, Solution Selling, Account Management, IT Service Management, Enterprise Software, Cloud Computing, Configuration Management, Professional Services, HP, Integration, Sales, Product Management, Channel, Partner Management
Education
Minnesota State University, Moorhead 1990 — 1995
Bachelor of Science
Sykeston High School 1987 — 1990
Fruition Partners December 2013 - Present
Liberty Woods International, Inc. June 2013 - November 2013
Liberty Woods International, Inc. March 2010 - June 2013
Self Employed - Hamamatsu Japan August 2005 - November 2008
Electronic Data Systems February 1995 - April 2006
Skills
Japanese culture, Japanese, Logistics, Training, Access, Process Improvement, Leadership, Analysis, Software Documentation, Supply Chain, Business Process, Data Analysis, Project Planning, Human Resources, Purchasing, Business Analysis, Cloud Computing, Management, Vendor Management, Team Leadership, ITIL, IT Management, IT Service Management, IT Strategy
Education
Davenport University-Eastern Region 1990 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.87
Northwestern University September 2014 - Present
Fruition Partners June 2014 - Present
Northwestern University June 2013 - September 2013
YouSwoop.com June 2012 - September 2012
Skills
Ruby, Ruby on Rails, Java, Web Development, JavaScript, Node.js, CSS, HTML, jQuery, PHP, Front-end, SQL, Programming, Python, Software Development, Web Applications, Software Engineering, Databases
Education
Northwestern University 2014 — 2018
Bachelor of Science (BS), Computer Science
Evanston Township 2011 — 2014
Diploma
Optimedia US October 2014 - Present
Optimedia US October 2013 - September 2014
Optimedia US October 2012 - September 2013
Performics/Optimedia US June 2011 - September 2012
Fruition Partners May 2010 - September 2010
Skills
Analytics, Digital Marketing, Marketing Communications, Entrepreneurship, Forecasting, Business Strategy, Management, Microsoft Office, Brand Management, SEM, Data Analysis, PowerPoint, PPC, Marketing, Social Media Marketing, Mobile Marketing
Education
Indiana University Bloomington
Bachelor of Science in Informatics, Business
itSMF USA December 2014 - Present
Nerium International May 2012 - Present
SoftCard March 2014 - January 2015
itSMF USA December 2013 - December 2014
SoftCard November 2013 - March 2014
itSMF USA November 2012 - December 2013
Fruition Partners June 2012 - November 2013
itSMF USA May 2012 - November 2012
Jacobs Technology, Inc. - Advanced Systems Group (ASG) November 2011 - July 2012
itSMF USA May 2011 - May 2012
Skills
ITSM/ITIL Best Practices, Business Process..., Business Requirements, Training and User..., ECM,CRM, ERP and Supply..., Business Relationship/..., Organizational Change..., Project Management, PMO Standards and..., Personnel and Resource..., IT Governance/Compliance, Supplier/Vendor..., Management, Training, CRM, Resource Management, ITIL Certified, Risk Management, Change Management, Applications, Enterprise Software, Business Process, ITIL, Software Project..., IT Service Management, Integration, Process Improvement, Business Analysis, Requirements Gathering, Service Level Management, Vendor Management, Incident Management, PMP, Service Delivery, IT Management, Problem Management, Service-Now, Cross-functional Team..., Project Portfolio..., Data Center, Governance, MS Project, SDLC, Strategy, IT Strategy, Business Relationship..., Service Management, Leadership, Release Management, Configuration Management
Education
Texas Woman's University 2008 — 2009
BGS, Business Administration, Computer Science
Collin County Community College 1989 — 1994
AA, Music, Business Administration, Computer Science
SAIC May 2014 - Present
SAIC June 2013 - Present
SAIC February 2013 - June 2013
Fruition Partners June 2012 - February 2013
Jacobs Technology December 2010 - May 2012
Skills
Agile Methodologies, Software Development, Software Configuration..., ServiceNow, JavaScript, Help Desk Implementation, C#, Cyber-security, Service-Now, SharePoint Architecture, Microsoft Project..., Incident Management, SharePoint, CMDB, Scrum, IIS, Configuration Management, IT Service Management, Visio, ITIL, Enterprise Architecture, IT Management, PMP, Integration, Requirements Analysis, SDLC, Software Project..., Software Documentation, Change Management, IT Strategy, Disaster Recovery, Agile Project Management, Requirements Gathering
Education
Florida Institute of Technology 2013 — 2015
Master of Science (MS) - Management Information Systems
University of Alabama in Huntsville 2010 — 2013
BSBA, Acquisition Management
UAHuntsville 2006 — 2010
BSBA, Management Information Systems
Fruition Partners January 2013 - Present
Hudson RPO Americas May 2011 - January 2013
Paladin Recruitment and Staffing January 2010 - January 2011
Semper International May 2006 - October 2009
Total Nurses Network October 2005 - May 2006
Skills
Recruiting, Interviews, Applicant Tracking..., Sourcing, Talent Management, Onboarding, Human Resources, Management, Training, Internet Recruiting, Technical Recruiting, Performance Management, Talent Acquisition, Screening Resumes, Building Relationships, Employee Training, Resume Writing, Behavioral Interviewing, Social Recruiting, Employee Engagement, Career Counseling, RPO, Instructional Design, Coaching, MS Office Suite, Vendor Management..., Performance Improvement, Adult Learning Theory, Pipeline Management, Staff Development, Online Research, Executive Sales..., Nurse Recruitment, International..., Recruitment Training, HRIS, Employment Law, Employee Benefits, Employer Branding, Compensation & Benefits
Education
University of Illinois at Urbana-Champaign 2007 — 2009
Masters, Education; Global Human Resource Development
San Diego State University-California State University 2010 — 2011
Certificate, Instructional Technology
Northwestern University 1997 — 2001
Bachelor of Science, Communications
University of Phoenix 2004 — 2006
Masters, Business Administration-Human Resources
Clark High School 1993 — 1997
GoHealth April 2015 - Present
University of Chicago 2012 - Present
Fruition Partners May 2013 - April 2015
UChicago Impact July 2012 - May 2013
Accenture November 2011 - July 2012
DirectBuy Corporate March 2010 - November 2011
JP Morgan Chase December 2009 - March 2010
Arc Worldwide Leo Burnett USA August 2009 - December 2009
Working on a contract basis at Accenture via Instant Technology June 2009 - August 2009
USG August 2008 - June 2009
Skills
Quality Assurance, Testing, Software Documentation, Software Quality..., SDLC, Project Management, Test Planning, Agile Methodologies, System Testing, Requirements Analysis, Analysis, Business Analysis, Visio, Process Improvement, Team Leadership, SQL, Team Building, Software Project..., E-commerce, Integration, SharePoint, Project Planning, Vendor Management, ERP, HTML, Windows, Data Analysis, Strategic Planning, Java, XML, Product Development, Change Management, MS Project, Quality Management, Passion for Quality, Databases, Process Creation, SEO, Quality Managment, PowerPoint, Microsoft Office, Agile, Awesomeness, Highly Dedicated, Documentation, Cloud Computing, IT Service Management, Problem Solving, Cloud Applications, ServiceNow
Education
Augustana College 1995 — 1999
Bachelor's Degree, Speech Communication and Rhetoric
Thornton Fractional South 1991 — 1995
HS Diploma, General
Accenture November 2014 - Present
Fruition Partners May 2014 - November 2014
Cardinal Solutions July 2012 - May 2014
Marathon Petroleum Corporation June 2011 - August 2011
Classic Optical, Inc. November 2009 - January 2010
Skills
Scrum, Test Driven Development, JavaScript, Oracle Identity Manager, Quality Center, ServiceNow, Visual C#, SharePoint, CQ5, SQL, Agile Methodologies, jQuery, HTML 5, Visual Studio, Java, SDLC, Business Analysis
Education
Ohio University 2007 — 2012
Management Information Systems
Fruition Partners January 2012 - Present
Tellabs Operations, Inc. May 2006 - August 2011
Skills
IT Service Management, ITIL, Business Process, IT Management, Vendor Management, Integration, BMC Remedy, Process Improvement, Cross-functional Team..., Service Delivery, IT Strategy, IT Operations, Requirements Analysis, Service-Now, Disaster Recovery, Service Management, MS Project, Testing, Information Technology, Help Desk Support, CRM, Active Directory, Windows Server, Visio, Unix, Management, ITIL v3 Foundations..., Incident Management, Program Management, Windows 7, Project Portfolio..., Software Project..., Enterprise Architecture, SDLC, Software Documentation, Security, Analysis, Business Analysis, System Administration, Managed Services, Cloud Computing, Technical Support, PMP, ServiceNow, Microsoft SQL Server, JavaScript, HTML Scripting, Jelly, C++, .NET
Education
University of Phoenix 2007 — 2008
Masters of Science, Information Systems
Aurora University 2004 — 2006
Bachelors, Computer Science
Waubonsee Community College 2002 — 2004
Associates, Science
Fruition Partners March 2014 - Present
Five Star Logic, Inc. March 2003 - Present
Accenture May 2011 - September 2011
Hospira 2009 - 2011
Hospira 2009 - 2010
Metra Commuter Rail 2008 - 2008
W.W. Grainger 2000 - 2006
RWD Technologies June 2001 - March 2003
Sears, Roebuck and Co. September 1998 - September 1998
Skills
ERP, Business Process..., Change Management, Project Management, Business Intelligence, Process Improvement, Instructional Design, E-Learning, Integration, SAP, Supply Chain Management, Software Documentation, Training, Leadership, Performance Improvement, Needs Analysis, Business Process, Program Management, Strategy, Management Consulting, Consulting, IT Strategy, Vendor Management, Business Transformation, Business Analysis
Education
Indiana University Bloomington 1993 — 1998
Bachelor of Arts (B.A.), Economics
Fruition Partners January 2015 - Present
EasyVista May 2013 - January 2015
Verizon Business August 2010 - March 2012
FrontRange Solutions October 2010 - August 2011
Hewlett-Packard July 2009 - August 2010
AlarmPoint Systems April 2008 - June 2009
Cornerstone Fellowship April 2006 - March 2008
BMC Software January 1999 - June 2004
MCI Worldcom September 1984 - September 2000
Skills
Cloud Computing, SaaS, Enterprise Software, Sales Process, Managed Services, Sales Management, Professional Services, Selling, Start-ups, Solution Selling, Data Center, Sales, Sales Operations, Salesforce.com, Cross-functional Team...
Education
Lock Haven University of Pennsylvania 1978 — 1982
BA, Business Administration and Management, General
Symantec March 2015 - Present
Fruition Partners September 2014 - March 2015
Fruition Partners November 2013 - March 2015
Arizona Public Service (APS) February 2013 - November 2013
Arizona Public Service (APS) March 2011 - January 2013
Arizona Public Service (APS) October 2010 - March 2011
Arizona Public Services (APS) May 2007 - September 2010
Skills
Service-Now, IT Service Management, Active Directory, SharePoint, Troubleshooting, Integration, Security, Infrastructure, ITIL, IT Management, Information Technology, System Deployment, TCP/IP, Information Security, Powershell, Process Improvement, Consulting, Records Management, Nuclear, Discovery Process, Robocopy, Asset Management, IT Asset Management, Mobile Devices, ITAM, ITIL Process, ITIL Implementation, Platform Development, Platform Design
Education
Pima Community College 2004 — 2006
Associates, CIS / Business Administration
Centennial High School 1998 — 2002
The Horton Group July 2015 - Present
The Horton Group May 2014 - July 2015
Illinois Wesleyan University August 2011 - April 2014
MC+A February 2014 - March 2014
Fruition Partners June 2013 - August 2013
Physiotherapy Associates May 2010 - August 2010
Skills
Team Leadership, Teamwork, LaTeX, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Mathematics, Data Analysis, Microsoft Excel, Photoshop, Public Speaking, English, JavaScript, Python, Project Management, Project Coordination, Time Management, Software Documentation, Analysis, Outlook, Leadership, Event Planning
Education
Illinois Wesleyan University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Mathematics
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
Fruition Partners August 2011 - November 2014
SunGard Higher Education January 2009 - September 2011
Unisys June 2008 - January 2009
Anexinet March 2007 - June 2008
Unisys 2001 - 2007
SCT 1995 - 2001
Skills
Vendor Management, ITIL v3 Foundations..., Project Management, Enterprise Portals, SharePoint, Knowledge Management, IT Service Management, Business Analysis, UML, Microsoft Office, Virtual Collaboration, ITIL, SDLC, Management Consulting, Enterprise Architecture, System Deployment, Enterprise Software, IT Management, Outsourcing, Change Management, Software Documentation, Software Project..., Requirements Gathering, Visio, Agile Project Management, Governance, Solution Architecture, Release Management, Service Delivery, Professional Services, Incident Management, Integration, Requirements Analysis, IT Strategy, Managed Services, Management, Cloud Computing, Software Development, Pre-sales, Business Process, Leadership, SaaS, Process Improvement, Disaster Recovery, Testing, Strategy, MS Project, Project Portfolio..., PMP, Architectures
Education
Nicholls State University 1991 — 1995
BS, Computer Science; BA, General Studies
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
ServiceNow February 2012 - March 2014
Fruition Partners May 2010 - January 2012
Skills
JavaScript, HTML, Databases, Database Administration, CSS, Jelly, Python, Processing, MySQL, ITIL, Integration, Service-Now, IT Service Management, SQL, XML, Change Management, Cloud Computing, Troubleshooting, CMDB
Education
Indiana University Bloomington 2006 — 2010
Bachelor of Science, Informatics
Starcom MediaVest Group June 2015 - Present
Starcom MediaVest Group January 2015 - March 2015
Fruition Partners June 2014 - September 2014
CareerBuilder.com June 2013 - September 2013
Converge Media June 2012 - September 2012
Skills
Social Media, Social Media Marketing, Marketing Communications, PowerPoint, Facebook, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Public Speaking, Research
Education
DePaul University 2011 — 2015
Bachelor's degree, Marketing
Xavier High School 2007 — 2011
Fruition Partners February 2013 - Present
Wiliam Charles 2008 - March 2013
Booz & Co. 2007 - 2008
The Northern Trust Company 2002 - 2007
Nortel Networks 2000 - 2002
Inforte Corp 1998 - 2000
Accenture 1996 - 1998
Skills
Consulting, Financial Modeling, Strategy, Valuation, Due Diligence, Cross-functional Team..., Acquisition Integration, Management Consulting, Competitive Analysis, Financial Analysis, Product Management, Asset Managment, Acquisitions, Divestitures, Business Strategy, Business Analysis, New Business Development, Business Transformation, Change Management, Customer Management, Long-term Customer..., P&L Financial Management, Integration, Investor Relations, IT Management, IT Strategy, Joint Ventures, Market Analysis, Negotiation, Operations Management, Organizational..., Process Improvement, Business Process Design, Procurement, IT Project..., Project Management, Renewable Energy, Start-ups, Team Building, Team Leadership, SaaS, Program Management
Education
Northwestern University - Kellogg School of Management 2004 — 2007
MBA, Management and Strategy, Finance, Analytical Consulting
University of Michigan 1992 — 1996
BSE, Engineering
Fruition Partners August 2014 - Present
Upshot May 2012 - August 2014
Oncall Interactive February 2009 - May 2012
Slack and Company May 2004 - February 2009
Arthur Andersen 1998 - 2002
IKON Office Solutions February 1994 - November 1998
Skills
MVC, HTML + CSS, SASS, Laravel, twitter bootstrap, jQuery, handlebars, Git, JSON, PHP, XML, Flash Animation, ExpressionEngine, CodeIgniter, Flex Builder, OOP, ActionScript 3, Tween Max + Tween Lite, Flash Games, Subversion, WAMP Server
Education
Illinois Institute of Art 2000 — 2004
BFA, Multimedia and Web Design
Heald College 1992 — 1994
A.A.S., Computer Electronics
Fruition Partners November 2013 - Present
Target 1989 - 2013
Skills
Business Analysis, Documentations, ITIL v3 Foundations..., Requirements Gathering, IT Service Management, PMO, Visio, PMP, Resource Management, Agile Project Management, Vendor Management, SDLC, Business Requirements, SharePoint, Project Portfolio..., Process Improvement, Management, Requirements Analysis, Team Leadership
Education
Heald College-Hayward 1985 — 1986
Secretarial degree
Fruition Partners July 2003 - Present
Education
Illinois Wesleyan University 1990 — 1994
Bachelor of Arts, Computer Science Major, Mathematics and Business Administration Minors
Fruition Partners November 2013 - Present
Knowledge Universe Technologies January 2013 - November 2013
Knowledge Universe Technologies May 2012 - January 2013
Knowledge Universe Technologies August 2007 - May 2012
Discover-e Legal July 2006 - August 2007
Turner Broadcasting January 1999 - January 2006
Skills
Customer Relations, Microsoft Office, Troubleshooting, Windows, Team Leadership, HTML, XP, Customer Service, Documentation, Process Improvement, Hardware, Testing, Problem Solving, Remedy, SharePoint, Active Directory, ITIL, Computer Hardware, Operating Systems, Business Analysis, Outlook, Team Building, Social Media, Requirements Analysis, Visual Basic, Software Documentation, BMC Remedy, Microsoft SQL Server, Windows Server, Technical Support, Servers, Databases, Visio, System Deployment, Help Desk Support, Software Installation, Call Centers, System Administration, Change Management, Telecommunications, Educational Leadership, Leadership, Training, Collaboration, Quality Assurance, CRM, IT Service Management, IT Operations, Disaster Recovery, Integration
Education
Marylhurst University 2010 — 2015
Bachelor’s Degree, English Literature and Writing
Fruition Partners July 2014 - Present
Fruition Partners November 2012 - June 2014
Trading Technologies January 2012 - November 2012
Trading Technologies January 2009 - December 2011
Trading Technologies August 2006 - December 2008
Skills
Microsoft Excel, Microsoft Dynamics ERP, PowerPivot, Vlookup, Financial Force, Salesforce.com, Financial Analysis, Financial Reporting, Financial Statements, Crystal Reports, Sage
Education
DePaul University 2002 — 2006
Bachelors, Finance
JIT Resources January 2012 - Present
Fruition Partners January 2011 - December 2011
Skills
IT Service Management, Integration
Education
College of DuPage 1985 — 1987
Business Management, Accounting, Criminal Justice
Embry-Riddle Aeronautical University 1984 — 1985
Aeronautical Science
Glenbard South 1980 — 1984
Fruition Partners 2014 - Present
Fruition Partners May 2011 - October 2014
Reyes Holdings March 2011 - May 2011
Pepsi Beverages Company March 2010 - March 2011
Pepsi Americas September 2008 - March 2010
PepsiAmericas December 2007 - September 2008
PepsiAmericas August 2006 - November 2007
Skills
Vendor Management, Process Improvement, IT Management, Visio, IT Service Management, Software Documentation, Project Management, Team Leadership, Team Management, Troubleshooting, SharePoint, Active Directory, Team Building, Access, Technical Support, Leadership, Business Analysis, Windows, Data Center, Business Process..., System Administration, IT Strategy, ITIL, SDLC, Security, Change Management, MS Project, Program Management, Integration, Disaster Recovery, Requirements Analysis, Information Technology, ServiceNow, Scrum, Cloud Computing
Education
DeVry University 2006 — 2007
Bachelor, Business Technical Management
Owens Community College 2005 — 2006
Associates, Network Information System & Support
Bowling Green State University 2000 — 2005
Construction Management
Compiance Process Partners February 2015 - Present
Fruition Partners March 2013 - February 2015
BiggByte Software, Inc September 1997 - March 2013
University of Arkansas - Fort Smith October 2010 - June 2012
Webster University January 2009 - August 2009
University of Arkansas - Fort Smith January 1997 - August 2003
Arkansas Tech University January 1999 - 1999
Data-Tronics Corp September 1996 - October 1997
O.K. Industries, Inc December 1994 - September 1996
Skills
ITIL v3 Foundations..., Databases, SQL, ASP.NET, Time & Attendance, Strategic Planning, Programming, C#, Service-Now, JavaScript, Teaching, Higher Education, Public Speaking, Visual Basic, Analysis, Leadership Development, Project Management, Web Design, Technical Writing, Team Building, Microsoft SQL Server, C++, CSS, HTML, Banner Finance, Sunguard, COBOL, Luminis, Firebird, Business Analysis, Microsoft Excel, ITIL, Software Project..., VMware, DB2, Java, Microsoft Office, .NET, .NET Compact Framework, Team Leadership, HTML 5, IT Service Management, IT Strategy, Small Business, T-SQL, Service Catalog, Change Management, CMDB, Troubleshooting, Software Development
Education
Webster University 2006 — 2008
MBA, Business Admin
Arkansas Tech University 1993 — 1996
BS, Computer Science
WestArk College 1990 — 1993
AS, Computer Science
AHEAD August 2015 - Present
Accenture Federal Services March 2015 - August 2015
Fruition Partners June 2012 - February 2015
DePaul University, Center for Educational Technology (CET) September 2011 - June 2012
Skills
Java, JavaScript, HTML, jQuery, XML, Python, Scala, Custom CMS Development, CSS, Cloud Computing, Cloud Applications, ITIL v3 Foundations..., ITSMF, Agile Methodologies, Agile & Waterfall..., Scrum, Software Development..., Computer Science, Databases, Eclipse, Linux, Web Applications, AJAX, Photoshop, Maya, Cinema 4D, Final Cut Pro, Microsoft Office, After Effects, Adobe Fireworks, Illustrator, Troubleshooting, IT Service Management, Information Technology, Incident Management, Change Management, Problem Management, CMDB, Knowledge Management, Service Catalog, Service-Now, Web Development, SaaS, Software Documentation, Software Engineering, OS X, SDLC
Education
DePaul University 2011 — 2016
Master of Science (MS), Computer Science
The Ohio State University 2007 — 2010
Bachelor of Fine Arts (BFA), Art and Technology
BIG Dog Enterprises, Incorporated December 2013 - Present
Fruition Partners October 2013 - December 2013
Fruition Partners January 2013 - September 2013
Vertex Pharmaceuticals May 2012 - December 2012
LeapFrog Systems October 2011 - May 2012
Fidelity Investments November 2011 - April 2012
Steward Health Care System, LLC November 2010 - April 2011
MindEdge, Inc. March 2010 - March 2010
Wellington Management April 2008 - December 2009
Northeastern University 2005 - January 2008
Skills
Program Management, Project Management, PMP, Cross-functional Team..., Management, Business Analysis, Change Management, Quality Assurance, Product Management, PMO, SDLC, IT Service Management, Project Portfolio..., Leadership, Process Improvement, Software Documentation, Agile Methodologies, Information Technology, Software Development, Software Project..., ITIL v3 Foundations...
Education
Babson College - Franklin W. Olin Graduate School of Business 1989 — 1991
MBA with Distinction, General Management
Kenyon College 1981 — 1985
BA, Psychology
Nobles 1976 — 1981
High School
Fruition Partners April 2014 - Present
Linium June 2012 - March 2014
Unisys Corporation January 2009 - June 2012
Court Square Group, Inc. June 2006 - December 2008
TEKsystems, Inc. - Contracted with Centocor, Inc., a Johnson & Johnson owned subsidiary October 2004 - June 2006
QoS IT Solutions, LLC. June 2004 - October 2004
Lucent Technologies November 1999 - May 2004
CPSI (formerly Devon Consulting) February 1998 - November 1999
SRS Technologies (formerly ASI Systems International) June 1997 - February 1998
Lear Corporation – Masland Division December 1995 - May 1997
Skills
ITIL, Vendor Management, IT Service Management, Program Management, Data Center, PMP, ServiceNow, ServiceWatch, Disaster Recovery, Project Management, Process Improvement, CRM, Management, IT Strategy, Project Portfolio..., Change Management, Enterprise Software, Information Technology, Service Delivery, IT Management, PMO, Cross-functional Team..., Software Documentation, Team Leadership, SaaS, Strategic Planning, Leadership, Visio, Management Consulting, Cloud Computing, Troubleshooting, Outsourcing, Project Planning, MS Project, Strategy, Requirements Gathering, Team Building, Budgets, Networking, Service Management, Infrastructure, Incident Management, Enterprise Architecture, Software Project..., Mentoring, Business Management, Budgeting, Budget Management, Risk Management, Project Delivery
Education
ITIL Foundations V3 (2011) Certified 2012 — 2012
ITIL Foundations V2 Certified 2006 — 2006
Pennsylvania State University 1993 — 1997
BS, Information Systems
KPMG August 2015 - Present
Devshed February 2002 - Present
Linium February 2014 - June 2015
Fruition Partners August 2012 - October 2013
Major state agency in Arizona August 2010 - June 2012
CA, Inc. 2007 - 2010
CA, Inc. January 2006 - December 2007
ChatterSpike 2005 - 2007
Liberty Mutual 2004 - January 2006
Java Developers Journal & Application Development Trends Magazine 2003 - 2006
Skills
ITIL, IT Service Management, Enterprise Architecture, Enterprise Software, CRM, SOA, Software Development, SDLC, Process Improvement, IT Asset Management, Solution Architecture, Agile Methodologies, Java, Architectures, Service Desk, Change Management, PHP, Problem Management, Management Consulting, Architecture, SOAP, jQuery, CSS, JavaScript, LAMP, Proposal Writing, UML, XPath, Event Management, Incident Management, Configuration Management, Release Management, Open Source, Winning, Consulting Sales, CIO Advisory, Business Process Design, Web Services, XML, WSDL, XSLT, HTML5, Scope Management, Contract Negotiation, RUP, Unified Process, Agile, ServiceNow, IT Management, IT Strategy
Education
Columbia College Chicago 1996 — 1999
Bachelor’s Degree
Northern Illinois University 1993 — 1995
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Intreis January 2014 - March 2015
Efficient Technology, LLC July 2012 - December 2013
Fruition Partners 2010 - 2012
ServiceNow 2009 - 2010
Oneppo Consulting 2008 - 2009
Kenneth Boroson Architects 2002 - 2006
Yale University 1998 - 2000
Skills
ServiceNow, IT Service Management, ITIL, Cloud Computing, PaaS, SaaS, Strategic Planning, Product Development, JavaScript, Software Development, Team Leadership, Negotiation, Business Analysis, Management Consulting, Business Strategy, Entrepreneurship, Service-Now, SDLC, Product Management, IT Management, Change Management, Outsourcing, Project Management, Leadership, Management, Enterprise Software, Data Center, Professional Services, Vendor Management, Consulting, Integration
Education
University of California, San Diego - The Rady School of Management 2006 — 2008
Master of Business Administration (M.B.A.)
Quinnipiac University 1999 — 2002
BS
Rutgers University-New Brunswick 1998 — 1998
Clarkson University 1997 — 1998
Guilford High School 1994 — 1998
International Institute for Learning April 2013 - Present
Global Knowledge Training November 2011 - Present
Online Business Systems March 2010 - Present
Omnikron Systems 2009 - Present
circa Information January 2002 - Present
Fruition Partners April 2012 - December 2012
itSMF Canada November 2011 - November 2012
StAY Technologies 2004 - September 2012
Government of Ontario, CYSSC January 2012 - March 2012
itSMF Canada January 2009 - January 2012
Skills
ITIL, Analysis, Communication, IT Service Management, IT Management, ITIL Training, Business Analysis, Change Management, Configuration Management, Integration, Business Intelligence, Project Planning, Service Management, SOA, Management Consulting, Databases, Consulting, IT Strategy, Process Improvement
Education
Information Systems Examination Board (ISEB) 2008 — 2008
ITIL V3 Expert, Information Technology Service Management
University of Guelph 1984 — 1986
Global Knowledge
Loyalist College
CPDE, Certified Process Design Engineer
Loyalist College
ITIL V3 Expert; RCV (2011); OSA(2011); SO(v3); CSI (v3); SOA(v3); V2 Manager, IT Service Management
STP LED, Inc. May 2014 - Present
Regus March 2012 - October 2013
Fruition Partners October 2009 - 2012
Robbins Salomon & Patt December 2005 - January 2010
The Community House June 2002 - December 2005
SeeBeyond 1999 - 2002
Aberdeen Group 1995 - 1999
XA Sytems 1987 - 1993
Skills
Project Management, Negotiation, Process Improvement, Vendor Management, Program Management, Microsoft Office, Change Management, Project Planning, Outsourcing, Business Analysis, Software Documentation, Aesthetics, Public Speaking, Real Estate, Human Resources, Management, Sales, Budgets, New Business Development, Leadership, Team Building, Strategic Planning, Marketing, Business Development
Education
Universal Spa Training Academy 2013 — 2014
Aesthetics license, Aesthetician/Esthetician and Skin Care Specialist
Cardinal Stritch University 1983 — 1987
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Fruition Partners September 2013 - Present
Kirkland & Ellis LLP April 2005 - September 2013
Education
The John Marshall Law School 2002 — 2005
Doctor of Law (J.D.), Magna Cum Laude
Illinois Wesleyan University 1991 — 1995
Bachelor of Liberal Arts, History & Secondary Education, Dean's List (1993-1995)
Fruition Partners April 2013 - Present
Northern Trust Bank July 2009 - April 2013
CME Group (Chicago Mercantile Exchange) 1998 - 2008
Dean Witter Reynolds 1994 - 1998
Chicago Mercantile Exchange 1992 - 1993
Skills
Business Analysis, Vendor Management, Change Management, SDLC, Risk Management, Program Management, SharePoint, Project Management, Financial Services, Trading, Process Improvement, ITIL, Technical Writing, MS Project, PMO, Visio, Analysis, PMP, Captivate, Camtasia, Articulate Studio, ServiceNow, Agile Methodologies, ADDIE, Training, Integration, Software Documentation, Project Portfolio..., IT Strategy, Requirements Gathering, Business Process..., Resource Management, IT Management, Requirements Analysis, Governance
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
Graduate Certificate, Human Resources Management
University of Phoenix 2000 — 2002
Masters, Computer Information Systems
DePaul University 1989 — 1992
Bachelors, Liberal Arts with a concentration in management
Stretch Computing April 2010 - Present
Sears Holdings Corporation July 2012 - July 2015
Arc Mobile August 2012 - August 2014
Fruition Partners June 2011 - June 2012
AT&T January 2008 - April 2010
Skills
Objective-C, iPhone Application..., Java, JavaScript, HTML, JSP development, iOS development, iOS Development, XML, JSP, SOAP, Android, Web Services, Mobile Applications, JSON, iPhone, Software Development, REST, User Interface, Object Oriented Design, SDLC, Mobile Devices
Education
Northwestern University 2006 — 2007
Master of Science, Computer Science
University of Illinois at Urbana-Champaign 2002 — 2006
Bacehlor of Science, Computer Engineering
Fruition Partners December 2013 - Present
Hewlett-Packard June 1994 - November 2013
WorldCom 1994 - 2000
Skills
Enterprise Architecture, IT Strategy, ITIL, Disaster Recovery, Data Center, IT Service Management, IT Management, Virtualization, Solution Architecture, IT Operations, Cloud Computing, Integration, VMware, SDLC, HP, IT Outsourcing, PMP, Vendor Management, Unix, Servers
Education
Millsaps College 1991 — 1994
Computer Science
Fruition Partners, A CSC Company September 2015 - Present
Fruition Partners September 2014 - September 2015
Linium January 2008 - September 2014
Linium April 2008 - January 2009
C&C Computer Solutions, Inc. 2004 - January 2009
Z-Tech Associates 1997 - 2004
Skills
Server Architecture, Microsoft Certified..., Network Security, IT Service Management, Security, Disaster Recovery, ITIL, VMware, Cloud Computing, Integration, Networking, Solution Architecture, IT Strategy, IT Management, Enterprise Software, SaaS, Enterprise Architecture, Requirements Analysis, Solution Selling, SDLC, Data Center, Business Analysis, IT Operations, Professional Services, Business Intelligence, HP, Consulting, Service Management, Software Project..., Virtualization
Education
Excelsior College 2005 — 2007
Bachelors, Information Technology, Criminal Justice
Excelsior College 2005 — 2006
Certificate in Homeland Security, Homeland Security
Wheaton College (MA) 1997 — 2000
Philosophy
Trinity-Pawling School 1994 — 1997
Microsoft Certified IT Solutions Provider: 2008 Server
Microsoft Certified System Engineer: 2000
MCSE: 2000
Microsoft Certified Systems Administrator: Messaging
MCSA
Microsoft Certified Systems Engineer: 2003
Nielsen February 2014 - Present
Fruition Partners April 2013 - February 2014
Career Education Corporation October 2011 - April 2013
Career Education Corporation January 2010 - April 2012
Career Education Corporation March 2007 - January 2010
Career Education Corporation (CEC) October 2004 - March 2007
United States Navy March 2001 - March 2007
Skills
ITIL, Service-Now, Windows, Windows Server, Active Directory, Microsoft Exchange, IT Management, Technical Support, Troubleshooting, Help Desk Support, Information Technology, Microsoft Certified..., IT Operations, IT Service Management, Servers, Software Installation, Cloud Computing, System Administration, Project Management, System Deployment, Data Center, Management, Windows XP
Education
Northern Illinois University 2008 — 2010
University of Phoenix 1997 — 2001
Associate's degree, Nuclear/Nuclear Power Technology/Technician
Fruition Partners November 2013 - Present
CCC Information Services September 2011 - November 2013
US Army National Guard 1986 - 2000
Skills
Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Strategic Planning, Equity Funding, Venture Capital, Start-up Ventures, SAP ERP, Oracle, FRx, Hyperion Planning, Salesforce.com, Microsoft Office, Epicor, Accounting, Mergers
Education
Dominican University 2009 — 2012
MSA, Accounting
Emory University - Goizueta Business School 1994 — 1996
MBA, Finance
University of Florida 1987 — 1990
BSME, Mechanical Engineering
GoHealth May 2015 - Present
Fruition Partners July 2014 - Present
UCHICAGO Impact September 2012 - July 2014
Northwestern University April 2007 - September 2012
Tribune Interactive 2003 - 2007
Skills
SDLC, Visio, Agile Methodologies, Software Documentation, SQL, Microsoft SQL Server, Test Planning, Testing, Software Quality..., Requirements Gathering, Databases, Unix, XML, Software Project..., SharePoint, Perl, Web Applications, Oracle, Quality Assurance, Requirements Analysis, Software Development, Scrum, Agile Project Management, Data Warehousing, Business Analysis, Linux, Integration, MySQL, HTML, JavaScript
Education
Carl Sanburg High School
Illinois Institute of Technology
Fruition Partners July 2014 - Present
xMatters, inc August 2011 - July 2014
Logicalis January 2010 - August 2011
Family Motor Coach Association, Inc. March 1996 - January 2010
Hunkar Laboratories, Inc. 1993 - 1996
Skills
Integration, Data Center, IT Service Management, Microsoft SQL Server, Servers, Citrix, CMDB, IT Strategy, JavaScript, Web Services, System Administration, Managed Services, PHP, VMware ESX, Incident Management, Microsoft Exchange, Network Administration, Change Management, Windows, SDLC, Vendor Management, Cloud Computing, Professional Services, Enterprise Software, ITIL, Business Analysis, Requirements Analysis, Software Project...
Education
University of Massachusetts Lowell
BS, Information Technology
Cincinnati State Technical and Community College
AAS, Electrical Engineering Technology
Fruition Partners August 2014 - Present
CSC January 2014 - July 2014
CSC April 2013 - December 2013
Hewlett-Packard January 2012 - March 2013
HP Enterprise Services March 2009 - December 2011
HP Enterprise Services February 2007 - March 2009
Hewlett-Packard March 2006 - February 2007
Hewlett-Packard April 2000 - February 2006
Skills
Contract Negotiation, IT Operations, Outsourcing, HP, ITIL, Vendor Management, Program Management, People Management, IT Governance, Change Management, Process Improvement, Servers, IT Service Management, Customer Relations, Team Leadership, Service Management, Mentoring, Incident Management, Management, Automation, Enterprise Software, Data Center, Managed Services, Governance, Security, Software Development, Business Process, Integration, Service Delivery, Customer Service, Infrastructure, IT Management, IT Outsourcing, IT Strategy, PMP, Pre-sales, Solution Architecture, PMO, Commercial Management, Vendor Relationships
Education
Michigan Technological University 1988 — 1993
BA Technical Communications, Human Factors Concentration
Fruition Partners May 2009 - January 2012
Cardinal Health January 2008 - September 2008
Cardinal Health November 2007 - September 2008
Skills
Cross-functional Team..., IT Service Management, ITIL, IT Management, Strategy, Vendor Management, Procurement, SaaS, Program Management, PMP, Cloud Computing, Enterprise Architecture, Troubleshooting, Database Admin, Process Improvement, Incident Management, Continuous Improvement, Enterprise Software, Integration, Visio, IT Strategy, Six Sigma, Software Documentation, Project Management, Business Analysis, Analysis, Requirements Analysis, Change Management, Marketing, SDLC, Process Simulation, Lean Manufacturing, Business Process..., Governance, PMO, Software Project..., Business Process, Service Delivery
Education
Eastern Illinois University
Bachelors, Business Management
Fruition Partners December 2011 - Present
Yourlocalgeek.com April 2004 - Present
Kohler Co. March 1990 - December 2011
Skills
ServiceNow, Software Asset..., IT Asset Management, Integration, ITIL, IT Service Management, IT Strategy, IT Management, IT Operations, SaaS, Service Desk, Team Leadership, Cloud Computing, Business Analysis, Enterprise Architecture, SDLC, Active Directory, Software Documentation, Scrum, Windows Server, Service Management, Vendor Management, VMware, Requirements Analysis, Professional Services, Software Project..., Software Development, SharePoint, Agile Methodologies, Visio, Service-Now, Web Development, Discovery Process, SQL, XML, Disaster Recovery, Process Improvement, Blackberry Enterprise..., Data Center, Service Delivery, Project Portfolio..., SCCM, Craft Beer, Cat Herding
Education
Lakeland College
BA, Computer Science, Business
Lakeland College
DePaul University August 2004 - Present
Relian Corp. November 2009 - Present
Global Project Management Services, Inc. March 2004 - Present
Fruition Partners January 2013 - March 2015
University of Chicago Hospitals September 2008 - January 2013
PMI Educational Foundation 2004 - 2012
Central DuPage Hospital 1999 - 2004
City of Elmhurst 1997 - 1999
Skills
Project Management, Project Planning, Process Improvement, Software Documentation, Proposal Writing, Quality Management, Program Management, PMP, Visio, SDLC, SharePoint, MS Project, ITIL
Education
Capella University 2010 — 2015
Doctor of Philosophy (Ph.D.), Organization and Management with specialization in Project Management
Keller Graduate School of Management of DeVry University 2000 — 2003
MPM, Project Management
Glenbard West
AHEAD August 2015 - Present
Fruition Partners January 2014 - August 2015
Fruition Partners February 2010 - January 2014
Kentucky Data Link December 2008 - February 2010
Skills
Service-now.com, IT Service Management, ITIL, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, JavaScript, Requirements Gathering, Perl, IT Consulting, IT Asset Management, ITIL v3 Foundations..., SDLC, Documentation, Consulting, XML, Team Leadership, Requirements Analysis, Cloud Computing, IT Management, IT Strategy, Software Documentation
Education
Indiana University Bloomington 2004 — 2008
Bachelor's degree, Informatics
KPMG US February 2015 - Present
Fruition Partners June 2012 - February 2015
Societe Generale January 2010 - January 2010
10x Technology, inc. May 2009 - July 2009
BreakformPC 2006 - 2008
Skills
ITIL v3 Foundations..., Service-now.com, IT Service Management, JavaScript, Web Development, Software Implementation, Entrepreneurship, Management, Analysis, Sales, Product Development
Education
Bucknell University 2008 — 2012
B.A., Economics, French
McGill University 2010 — 2010
International Summer Program
Johnson & Johnson June 2012 - Present
Fruition Partners July 2011 - May 2012
NYSE Euronext, Wall Street, New York January 2010 - June 2011
Ernst & Young LLP October 1999 - December 2009
Prudential Investments March 1998 - October 1999
Merrill Lynch November 1996 - February 1998
AIG September 1993 - October 1996
Skills
IT Service Management, BMC Remedy, Microsoft SQL Server, Service-Now, Servers, ITIL, Change Management, XML, JavaScript, SDLC, Business Analysis, Disaster Recovery, Enterprise Architecture, IT Management, IT Operations, Incident Management, Integration, Oracle, Service Desk, Requirements Analysis, Software Documentation
Education
City University of New York 1994 — 1995
Masters, Computer Science
Sri Venkateswara University 1990 — 1992
Masters, Mathematics
Fruition Partners August 2014 - Present
Linium January 2008 - July 2014
Saratoga Springs City School District July 2004 - December 2007
MTV Networks December 1999 - March 2002
Skills
Business Intelligence, Enterprise Software, Integration, Process Improvement, Solution Selling, SaaS, Consulting, ITIL v3 Foundations..., ServiceNow Certified, HP Accredited..., IT Service Management, Cloud Computing, Server Automation, Business Process..., MCSA, CompTIA A+ Certification, Network + Certified, Business Analysis, Vendor Management, Program Management, Solution Architecture, Requirements Analysis
Education
New Horizons Computer Learning Centers 2002 — 2003
Computer Programming, Vendor/Product Certification
Ithaca College 1993 — 1997
Bachelor of Science (BS), Radio and Television, 3.5
Queensbury High School 1989 — 1993
Regents w/Honors
Fruition Partners December 2013 - Present
Liberty Woods International, Inc. October 2012 - November 2013
Liberty Woods International, Inc. March 2010 - October 2012
Independent Self Employed May 2006 - October 2008
HP Enterprise Services September 2001 - April 2006
National TechTeam September 2000 - September 2001
HP Enterprise Services February 1995 - September 2000
Skills
Analysis, ITIL, Process Improvement, Access, Project Planning, Microsoft Excel, MS Project, Leadership, Business Process, Customer Service, Software Documentation, Service Delivery, Purchasing, Business Analysis, Programming, Training, Data Analysis
Education
Davenport University 1991 — 1993
BBA, Business Administration - General Business
Fruition Partners June 2014 - Present
How Convenient IT November 2013 - Present
Illinois Wesleyan University Hart Career Center May 2012 - April 2014
Marrufo's Landscaping May 2008 - April 2014
Fruition Partners May 2012 - July 2012
Heartland Head Start January 2012 - April 2012
Kmart Corporation June 2009 - November 2009
Skills
Microsoft Office, Customer Service, C++, Photoshop, HTML, Bilingual, ITIL v3 Foundations..., ServiceNow Certified..., Microsoft Excel, Microsoft Word, Public Speaking, Research, Social Media, Time Management, PowerPoint
Education
Illinois Wesleyan University 2010 — 2014
Bachelor of Science (B.S.)
Fruition Partners October 2013 - Present
Waddell & Reed October 2005 - October 2013
Skills
SDLC, Visio, Vendor Management, Business Analysis, Process Improvement, SharePoint, ITIL, Risk Management, Analysis, Asset Management, ServiceNow, Integration, System Integration..., Process Design, Software Documentation, SQL, IT Management, Requirements Gathering, Requirements Analysis, IT Strategy, Enterprise Architecture, Disaster Recovery
Education
Emporia State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fruition Partners July 2012 - Present
Education
DePaul University 2008 — 2012
Fruition Partners March 2014 - Present
Skills
Integration, Project Management, Program Management, Vendor Management, SQL, Software Documentation, Business Analysis, Process Improvement, Change Management, Management
Education
Lake Forest College
Bachelor's Degree, Economics