Gateway Ticketing Systems
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Gateway Ticketing Systems Employees
Gateway Ticketing Systems January 2012 - Present
Gateway Ticketing Systems July 2008 - February 2012
Distributed Systems Services, Inc. May 1997 - May 2008
Sovereign Bank May 1995 - May 1997
Crystal Brands, Inc. 1996 - 1996
Skills
Team Leadership, Negotiation, Conflict Resolution, Coaching and Mentoring, Building Customer..., Communications, Requirements Analysis, Troubleshooting, Project Planning, Project Implementation, Software Implementation, Customer Engagement, Technology..., Business Continuity, End User Training, Technical Documentation, Business Intelligence, Software Documentation, Management, Windows, Communication, Disaster Recovery, Networking, CRM, Operations Management, Servers, Business Analysis, Security, Technical Support, Active Directory, Integration, Information Technology, Project Management, Visio, IT Management, Analysis, Software Project..., Testing, Microsoft SQL Server, SQL, System Deployment, SDLC, IT Service Management, Help Desk Support, Quality Assurance, Process Improvement, Agile Methodologies
Education
Alvernia University 1999 — 2003
Gateway Ticketing Systems, Inc. January 2015 - Present
Gateway Ticketing Systems November 2012 - January 2015
Gateway Ticketing Systems December 2011 - November 2012
Gateway Ticketing Systems March 2011 - December 2011
Universal Orlando Resort April 2001 - March 2011
The Walt Disney Company October 1999 - August 2001
Skills
Management, Project Management, Program Management, Agile Methodologies, E-commerce, SQL, SharePoint, Product Management, Software Development, Business Analysis, Strategic Planning, Microsoft SQL Server, SDLC, Budgets, IT Management, POS, Integration, Web Services, Troubleshooting, Vendor Management, Ticket Sales, Data Management, Incident Management, ITIL, Ticketing Systems, PCI DSS
Education
University of Phoenix 2006 — 2009
Bachelor’s Degree, Information Technology, 3.9 GPA
Full Sail University 1998 — 1999
Associate’s Degree, Film & Video Production
Mission Solutions Engineering, LLC September 2013 - Present
Mission Solutions Engineering, LLC April 2012 - May 2013
Gateway Ticketing Systems March 2011 - September 2011
Beneficial Bank September 2007 - October 2010
Skills
Java, C#, C++, Python, Programming, Windows, Microsoft Office, Unix, Software Development, Linux, XML, Agile Methodologies, Data Analysis, PSQL, Atlassian JIRA
Education
Drexel University 2010 — 2013
Bachelor of Science (B.S.), Computer Science
CODY Systems September 2014 - Present
Gateway Ticketing Systems January 1998 - July 2014
Gateway Ticketing Systems September 1996 - January 1998
Phoenixville Hospital January 1987 - August 1996
Burlington Industries January 1977 - January 1987
Skills
CRM, Customer Service, POS, Team Leadership, Troubleshooting, Software Implementation, Project Management, Business Analysis, Sales, Account Management, Quality Assurance, Product Management, Process Improvement, Customer Satisfaction, Leadership, Cross-functional Team..., Management, Microsoft Office
Education
Tulane University - A.B. Freeman School of Business
Advanced Business Certification, Business Administration and Management, General
Illuminate Strategies, LLC January 2015 - Present
Gateway Ticketing Systems September 1997 - October 2014
Johnson Matthey August 1988 - November 1996
Skills
Strategic Planning, Business Analysis, Budgets, Project Management, Process Improvement, Team Leadership, Management, Financial Analysis, Marketing Strategy, Forecasting, Strategic Partnerships, Management Consulting, Human Resources, Software Implementation, Change Management, Banking, Growth Strategies, Growth Management, Business Growth..., Customer Service, Team Building, Leadership, Microsoft Office, Training, Strategy, Finance
Education
Alvernia University 2009 — 2013
Master of Business Administration (M.B.A.), Community Service and Economic Leadership
Albright College 1987 — 1992
Bachelor's Degree, Accounting
SEI October 2014 - Present
Gateway Ticketing Systems June 2012 - September 2014
SEI October 2010 - June 2012
SEI February 2010 - October 2010
BMW Manufacturing January 2007 - December 2008
Skills
Root Cause Analysis, Problem Solving, Client Service, Project Management, Sales, Database Admin, Microsoft Excel, Microsoft Office, Trading, SQL, Purchasing, Process Improvement, Business Analysis, Six Sigma, Risk Management, Financial Analysis, Process Engineering, Data Analysis, Team Building, Team Leadership, Troubleshooting, Customer Service
Education
Bob Jones University 2003 — 2006
BS, Engineering Science
Awesomepreneur.org February 2013 - Present
Independent Marketing and Communications Consultant August 1988 - Present
Kaseys_Garden October 2002 - December 2012
Family of Christ March 2004 - June 2011
Gateway Ticketing Systems November 1987 - July 1988
Williams, Thacher & Rand - Gardner & White September 1986 - November 1987
Gardner & White February 1985 - September 1986
Gardner & White March 1983 - February 1985
Skills
Team Building, Coaching, Strategic Planning, Public Speaking, Social Media, Marketing, Business Planning, Budgets, Marketing Strategy, Account Management, New Business Development, Team Leadership, Leadership, Sales Management, Leadership Development, Management Consulting, Research, Training, Social Networking, CRM, Project Management, Strategy, Social Media Marketing, Sales, Retail, Fundraising, B2B, Entrepreneurship, Small Business, Nonprofits, Event Management, Public Relations, Project Planning, Organizational..., Online Marketing, Recruiting, Advertising, Event Planning, Negotiation, Business Strategy, Online Advertising, Management, Business Development, Product Marketing, Executive Coaching, Lead Generation, Direct Marketing, Change Management, Customer Service, Marketing Management
Education
Moravian College 1977 — 1981
B.A., Psychology
Pindamonhangaba, Sao Paulo High School 1976 — 1977
High School, College Prep
Quakertown Community High School 1973 — 1976
High School Diploma, College Prep
Coursera.org
Change, Innovation and Creativity
Coursera.org
Understanding Media by Understanding Google
accesso January 2008 - Present
Gateway Ticketing Systems November 2005 - January 2008
Siriusware, Inc. 1999 - 2005
Emerald Pointe Waterpark September 1993 - September 1999
Skills
Customer Service, Product Management, Marketing, Account Management, New Business Development, Event Planning, Sales, Sales Management, Strategic Partnerships, Microsoft Office, Marketing Strategy, CRM, Strategic Planning, Business Development, Leadership, Budgets, Salesforce.com, Solution Selling, Project Management, Sales Process, Trade Shows
Education
Eastern Kentucky University
Active Data September 2015 - Present
Active Data October 2014 - Present
Active Data Exchange March 2011 - October 2014
Active Data Exchange July 2010 - March 2011
Active Data Exchange March 2010 - July 2010
Gateway Ticketing Systems July 2007 - January 2010
Gateway Ticketing Systems March 2006 - July 2007
Gateway Ticketing Systems June 2002 - March 2006
Gateway Ticketing Systems June 1999 - June 2002
PENTAMATION, INC August 1998 - May 1999
Skills
Testing, Software Documentation, Test Planning, Software Quality..., Agile Methodologies, Requirements Analysis, Quality Assurance, Test Automation, .NET, C#, SQL, Microsoft SQL Server, Databases, SharePoint, Oracle, Windows
Education
County College of Morris 1979 — 1983
40 credits, Computer Science
Konan Medical USA September 2013 - Present
CENTAMAN Systems August 2009 - September 2013
Gateway Ticketing Systems February 2008 - August 2009
Cygnus eTransactions Group May 2001 - February 2008
Travelport Media January 2000 - May 2001
Principal Distribution December 1998 - December 1999
Mekon Ltd January 1995 - December 1998
Skills
Creative Direction, Tourism, Team Building, Strategic Planning, Product Development, Sales Management, Marketing, Advertising, Strategies, Account Management, Operations Management, Business Development, Sales, Management, Business Strategy, New Business Development, E-commerce, Marketing Strategy, Adaptation, CRM, Business, B2B
Education
Chartered Institute of Marketing
Gateway Ticketing Systems, Inc. June 2015 - Present
Veeva Systems June 2013 - June 2015
Advantage Management Solutions December 2012 - June 2013
Gateway Ticketing Systems September 2010 - November 2012
Embarcadero Technologies May 2009 - July 2010
Embarcadero Technologies July 2006 - May 2009
Dunn Solutions January 2006 - June 2006
Lemanix Corporation January 2001 - January 2005
Xapware Technologies, Inc January 2000 - January 2001
US Forces Korea December 1998 - December 1999
Skills
Delphi, OOP, Unit Testing, Development Management, Software Development, Windows, Agile, HTML, Scrum, Team Leadership, Programming, Software Project..., Database Design, Problem Solving, Software Engineering, Product Management, Agile Methodologies, Testing, .NET, Web Services, SQL, Software Design, Databases, C#, Web Applications, XML, Microsoft SQL Server, Quality Assurance, Object Oriented Design, Linux, Security, Web Development, C++, Analysis, SDLC, ASP.NET, Visual Studio, Requirements Analysis, Team Building, Agile Project Management, Design Patterns, Writing, Public Speaking, Continuous Integration, Subversion, IIS
Education
Naval Postgraduate School 1993 — 1995
Master of Science (M.S.), Information Technology Management
Carleton College 1980 — 1984
Bachelor of Arts (B.A.), Classical Languages
Wayzata High School 1978 — 1980
Graduate Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
STI Computer Services January 2015 - Present
STI Computer Services June 2007 - January 2015
Gateway Ticketing Systems October 2004 - June 2007
Wells Fargo 2002 - October 2004
Skills
Training, Software Documentation, Instructional Design, EHR, Meaningful Use, EMR, Software Implementation, Project Management, WebEx, Healthcare, Quality Assurance, Integration, Camtasia, Dragon Naturally..., HL7, E-Learning, Workflow Management, Technical Training, Health Information..., Photoshop Elements, MailChimp, Eventbrite, Practice Management, Testing, VMware, SurveyMonkey, Trello, WordPress, Digital Content Creation, Articulate Storyline
Education
University of Phoenix 2000 — 2002
Bachelor's degree, Marketing
Penn State University 1998 — 2000
SC State Museum July 2014 - Present
Service Management Systems February 2011 - June 2014
Gateway Ticketing Systems May 2008 - December 2010
Philadelphia Zoo January 2000 - April 2007
Six Flags May 1998 - July 1999
AMC Theatres June 1997 - April 1998
Paramount's Carowinds May 1993 - June 1997
Skills
Operations Management, Project Management, Budgeting, Human Resources, IT Management, Recreational Properties, Theme Parks, Database Administration, Software Implementation, Facilities Management, Maintenance Management, Customer Service, Web Development
Education
East Stroudsburg University of Pennsylvania 1989 — 1993
B.S., Recreation & Leisure Services Management
Gateway Ticketing Systems July 2008 - Present
Graco Children's Products 2006 - 2007
Target July 2005 - August 2006
Blackbaud 2002 - 2005
Exide Technologies August 1999 - April 2001
Education
Arcadia University 2009 — 2011
MBA
Gettysburg College 1995 — 1999
Gateway Ticketing Systems AVP, Project Test Lead / Quality Assurance TesterMerrill Lynch1995 - November 2001
Merrill Lynch 1991 - 1995
Merrill Lynch 1988 - 1991
Skills
Testing
Education
Slippery Rock University of Pennsylvania
Bachelor of Arts (B.A.), Communication - Public Relations
JCA October 2014 - Present
Sicom Systems November 2013 - October 2014
Gateway Ticketing Systems March 2012 - November 2013
Enta Ticketing Solutions - North America August 2009 - March 2012
Theatre Under The Stars December 2006 - August 2009
Texas A&M University August 2006 - December 2006
Webster University March 2002 - May 2005
Skills
Public Speaking, Visio, Computer Software..., Customer Support, Program Evaluation, Event Planning, Event Management, Program Coordination, Budget, Budgets, Management, Team Building, Sales, Leadership Development, Marketing, Project Management, Customer Service
Education
University of Houston 2005 — 2009
Master, Mass Communications
Webster University 2001 — 2005
Bachelor, Media Communications
Gateway Ticketing Systems January 2011 - Present
Skills
Clojure, Ruby, Python, Java, Software Development, Unit Testing, Microsoft SQL Server, Mercurial, Functional Programming, OOP, Web Development, XML, HTML, JavaScript, CSS, Multithreaded..., RESTful WebServices, Delphi, C++, Erlang, Haskell, Legacy Modernization, Scripting, Software Design Patterns, Scrum, Refactoring, Django, Google App Engine, Windows, Mac OS X, Unix
Education
Kutztown University of Pennsylvania 2010 — 2012
BS, Computer science
Zonoff January 2015 - Present
Medecision October 2014 - January 2015
PointRoll April 2013 - October 2014
Penske Truck Leasing February 2013 - April 2013
Penske Truck Leasing February 2012 - February 2013
Gateway Ticketing System March 2011 - February 2012
Gateway Ticketing Systems August 2010 - March 2011
CDS Solutions Group September 2009 - July 2010
Reading Area Community College June 2005 - April 2010
East Penn Manufacturing January 2009 - June 2009
Skills
ASP.NET MVC, JavaScript, Java, Agile Methodologies, Python, Ruby, Eclipse, Spring, Web Development, SEO, HTML 5, CSS3, Linux, RVM, Web Applications, Apache, Git, Hg, C#, Tortoise SVN, Open Source Development, Continuous Integration, Unit Testing, TTD, Object Oriented Design, Network Programming, Database Design, jQuery, jQuery Mobile, jQuery UI, Backbone.js, Java Enterprise Edition, Microsoft SQL Server, XML, MySQL, SQL, OOP, Software Engineering, .NET, REST, Programming, Oracle, CSS
Education
Kutztown University of Pennsylvania 2008 — 2009
M.S., Computer Science
Kutztown University of Pennsylvania 2006 — 2008
B.S., Computer Science
Reading Area Community College 2004 — 2006
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Gateway Ticketing Systems 2008 - 2010
Consumer Testing Laboratories, Inc. 2006 - 2008
JB Hunt Transport Services, Inc. 1999 - 2006
Skills
SQL, Technical Documentation, Testing, Quality Assurance, Software Development, Documentation, Test Automation, Software Quality..., SQL Server, Windows, Database Design, HTML, Troubleshooting, Visio, Databases, Access, Microsoft Office, Excel, Technical Writing, SDLC, SEO, Programming, Problem Solving, Hanen Certified, Software Documentation
Education
University of Arkansas at Fayetteville 2001 — 2002
Master of Science (MS), Speech-Language Pathology/Pathologist
University of Arkansas at Fayetteville 1983 — 1987
M.S., Speech/Language Pathology
Gateway Ticketing Systems, Inc. June 2014 - Present
Gateway Ticketing Systems, Inc. November 2013 - Present
Gateway Ticketing Systems May 2006 - November 2013
Trefoil Properties, Inc. January 2004 - May 2006
Vimco Inc February 2003 - May 2004
Skills
New Business Development, Sales, Customer Service, Management, CRM, Budgets, Account Management, Business Analysis, Strategic Planning, Negotiation, Team Leadership, Business Development, Training, Sales Management, Business Intelligence, Project Management, Operations Management, Microsoft Office, Product Management, Strategic Partnerships, Solution Selling, Customer Relations, Salesforce.com, Sales Process, Sales Operations, International Sales, Long-term Customer..., Customer Satisfaction, Reseller Programs, Reseller/VAR Networks
Education
Al-Jami'ah Al-Urdunia
Bucks County Community College
Rosary College
Temple University
Gateway Ticketing Systems March 2013 - Present
Postal Service Contract with Northrop Grumman July 2008 - February 2013
Air Products and Controls Inc. February 2008 - June 2008
MetLife December 2005 - December 2007
Skills
Mercury Quality Center, HP Application..., Borland Caliber, SQL, Mainframe Testing, Web Application Testing, Mobile Testing, Microsoft Office, SharePoint
Education
Luzerne County Community College 1992 — 1995
Associate of Arts (AA), Information Technology and Applied Science
Luzerne County Community College
EnerSys January 2013 - Present
Gateway Ticketing Systems August 2012 - January 2013
Gateway Ticketing Systems 2011 - January 2013
Gateway Ticketing Systems 2011 - 2013
Gateway Ticketing Systems 2010 - June 2011
Versimark, Inc. 2006 - 2010
Skills
Project Management, Adobe Creative Suite, Microsoft SQL Server, Microsoft Excel, Microsoft Word, PowerPoint, Crystal Reports, Market Research, Marketing Communications, Social Media, ADP Payroll, QuickBooks, Goldmine, Sage MAS200, Construction, Blueprint Reading, Account Management, CRM, Marketing Strategy
Education
Alvernia College 2005 — 2009
Bachelor of Business Administration (BBA), Marketing
Gateway Ticketing Systems 2012 - 2014
Universal Orlando 2011 - 2012
LEGOLAND Parks 2010 - 2011
Universal Orlando 2008 - 2010
Morgan Keegan 2006 - 2008
Jupiter Light 1998 - 2008
CuraScript, Inc. An Express Scripts Co. 2005 - 2006
High School Diplomats. AIG/AIU Inc. 1998 - 2001
Skills
Microsoft Office, Adobe Creative Suite, Gateway Ticketing System, Process Improvement, Marketing, Marketing Strategy, Event Planning, Account Management, Customer Service, Strategic Planning, Project Management, Sales, Team Leadership, E-commerce, Project Planning, Leadership, Vendor Management, Program Management, Strategy, Management, IT Strategy, Analysis, Integration, Training
Education
Stetson University 2003 — 2006
MBA, Finance and Marketing
Rollins College 1998 — 2001
BA, Organizational Communication
Auburn University 1996 — 1998
Business
Gateway Ticketing Systems, Inc. June 2015 - Present
Gateway Ticketing Systems July 2006 - Present
The Maryland Zoo in Baltimore January 2004 - July 2006
Gateway Ticketing Systems January 2001 - January 2004
Skills
Security, Network Security, Project Management, Networking, Troubleshooting, Network Engineering, Disaster Recovery, Active Directory, PCI DSS, CCNA Security, Windows, TCP/IP, VMware, Firewalls, Cisco ASA, Microsoft SQL Server, IT Management, Business Analysis, Business Continuity, Risk Assessment, IIS, VPN, Web Services, Data Center, Network Administration, DNS administration, Budgeting
Education
Penn State University
Gateway Ticketing Systems January 2012 - Present
Major League Baseball August 2011 - December 2011
Penn State Information Technology Services March 2008 - October 2011
Penn State University March 2008 - May 2011
Penn State University June 2010 - August 2010
Skills
Information Security, Networking, Wireshark, Troubleshooting, Linux, WAN, Security, Technical Support, Software Development, Network Security, Disaster Recovery, Computer Hardware, Computer Security, TCP/IP, IT Management, Windows Server
Education
Penn State University 2007 — 2011
Bachelor of Science (BS), Security and Risk Analysis: Information and Cyber Security
Penn State University 2007 — 2011
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Gateway Ticketing Systems March 2008 - Present
Modspace March 2007 - March 2008
GE 2006 - 2007
Quest Diagnostics 1989 - 2003
SmithKline Beecham 1989 - 2000
Skills
Global Sourcing, Program Management, Business Analysis, Microsoft Office, Process Improvement, Outsourcing, Procurement, Strategic Planning, Strategic Sourcing, Quality Assurance, PeopleSoft, Forecasting, Cross-functional Team..., Software Implementation, Software Documentation, Team Leadership, Team Building, Contract Negotiation, Customer Service, Six Sigma, Budgets, Project Planning, Sales Management, Account Management, Operations Management, Project Management, Product Management, Sales, Negotiation, Microsoft Excel, Product Development, Leadership, Management, CRM, Vendor Management, Analysis
Education
Penn State University 1986 — 1988
Aetna (Aetna Medicaid and now working for Meritain Health) November 2011 - Present
General Dynamics C4 Systems March 2009 - June 2011
ADP July 2002 - February 2009
Gateway Ticketing Systems November 2000 - June 2002
The Church of Jesus Christ of Latter-day Saints January 1997 - January 1999
Skills
Microsoft SQL Server, SQL, XML, Software Development, JavaScript, Java, C#, Eclipse, Subversion, Visual Studio, Tomcat, Databases, JSP, HTML, T-SQL, Spring, Hibernate, Programming, Visual Basic, Business Process..., Ant, XSLT, MVC, Windows, SharePoint, ClearCase, Unix, Software Engineering, Web Applications, Testing, Integration
Education
University of Wisconsin-Whitewater 2004 — 2008
MBA, International Business Emphasis
Universidad de Puerto Rico
BS Computer Information Systems
North Dakota State University 2012 — 2012
SkillSoft (client.dbm.com)
Online training
University of Illinois at Urbana-Champaign
Online Continuing education, O'Reilly School of Technology
Utah State University 2003 — 2004
Columbus State University
Master’s Degree, Applied Computer Science
Gateway Ticketing Systems October 2010 - Present
Thomson MultiMedia September 2000 - June 2002
Colorado State University August 1998 - June 2000
Merck & Co October 1997 - July 1998
Lancaster Laboratories May 1994 - October 1997
Skills
Java, Programming, Databases, Software Development, C++, Computer Science, SQL, Software Documentation, Requirements Analysis, Testing
Education
Colorado State University 1998 — 2000
Master of Science
Millersville University of Pennsylvania 1989 — 1994
Bachelor of Science
SunGard Availability Services July 2013 - Present
NextDocs July 2012 - July 2013
Gateway Ticketing Systems January 2007 - June 2012
Gateway Ticketing Systems July 2000 - December 2006
CommIT Software – Diamondstar Exports Ltd. January 1998 - December 1999
Skills
.NET, C#, IronPython, ASP.NET MVC, REST, Web Services API, WCF, LINQ, Architectures, Design Patterns, SOLID principles, Refactoring, DDD, OAuth, Technical Leadership, Agile Methodologies, Unit Testing, MSTest, NUnit, TDD, Moq, JustMock, Microsoft SQL Server, Powershell, Software Development, Robot Framework, NHibernate, Data Driven Testing, BDD, ATDD, Regular Expressions, SharePoint, Delphi, XML, IIS
Education
North Maharashtra University 1993 — 1997
B.S., Computer Science
Aaron Mitchell Photography January 2005 - Present
Fiber-Line, Inc. September 2000 - January 2009
Gateway Ticketing Systems May 1999 - July 2000
Naval Inventory Control Point 1991 - 1999
Skills
Portraits, Photography, Wedding Photography, Weddings, Computer Science, C++, Databases, Windows, SQL Server, Requirements Analysis, Web Applications, Programming, JavaScript, HTML, C#, Integration, Software Development, SQL, XML, Operating Systems, PHP, .NET, Deployment, Troubleshooting, Microsoft Office, Microsoft SQL Server, Portrait Photography, Photos, Babies, Web Design, Event Photography, Commercial Photography
Education
Temple University
B.S., Computer Science
Olympus Corporation of America October 2014 - Present
PPL Corporation February 2012 - October 2014
Lehigh Valley Region of PMI Keystone Chapter 2009 - 2013
PPL Corporation October 2010 - February 2012
Verizon Wireless December 2009 - October 2010
Bible Study Fellowship March 2008 - January 2010
Gateway Ticketing Systems 2009 - 2009
Verizon Wireless 2008 - 2009
Cadient Group March 2008 - August 2008
Siemens Medical Solutions 2003 - 2008
Skills
Software Documentation, PMP, SDLC, Process Improvement, Business Analysis, Microsoft SQL Server, Visio, Change Management, MS Project, SQL, Access, Project Planning, Project Management, Software Development, Training, Integration, Business Process..., Leadership, Product Development, Management, PMO, Analysis, Databases, Software Project..., Microsoft Project
Education
Covenant Theological Seminary 2003 — 2013
Master of Arts (M.A.), Theological Studies, 3.85
Baruch College, City University of New York (CUNY)
BBA, Market Research; Industrial & Organizational Psychology
National Technological University
MS, Computer Science
New York University
Certificate in Applications Programming, Application Programming
Northampton Community College
•Specialized Diploma in Website Design, Website Design
Northampton Community College
•Specialized Diploma in Web Programming, Web Programming
izzo_cm@yahoo.com December 2013 - Present
Gateway Ticketing Systems December 2006 - December 2013
AEGON Americas January 2003 - December 2006
Skills
Databases, Software Documentation, Technical Documentation, Software Implementation, SharePoint, SQL, Visio, Technical Training, Instructor-led Training, Employee Training, Technical Writing, Technical Support, Troubleshooting, Testing, Quality Assurance, Team Leadership, Project Management, Business Analysis, Management, Customer Service, Process Improvement, Leadership
Education
Computertraining.com 2003 — 2003
MCP, CCNA, Computer Systems Networking
Centenary College 2002 — 2003
Communications
Kutztown University of Pennsylvania 1998 — 2002
Secondary Education and Teaching
JCA May 2014 - Present
JCA July 2013 - May 2014
JCA January 2012 - July 2013
JCA January 2009 - January 2012
JCA November 2006 - January 2009
Consult USA 2006 - 2006
Gateway Ticketing Systems 2002 - 2006
Intellistream 1997 - 1998
Skills
Business Analysis, Business Intelligence, Data Warehousing, Museums, Analysis Services, Integration, Strategic Planning, SQL Server, Customer Relations, Non-profits, Microsoft Office, Databases, Excel, Event Planning, HTML, Problem Solving, Management Consulting, SQL, Analysis, Windows, Photoshop, Public Speaking, Web Development, Word, PowerPoint, Visio, Microsoft Word, Microsoft SQL Server, Customer Service, Nonprofits, Management, Program Management, Cross-functional Team..., Fundraising, Project Management, Consulting, Training, Analytics, Data Modeling
Education
Johns Hopkins Bloomberg School of Public Health 2015 — 2015
Verified Certification with Distinction, Data Scientists Toolbox
Johns Hopkins Bloomberg School of Public Health 2015 — 2015
Verified Certification with Distinction, R Programming
University of Phoenix 2001 — 2003
MBA, Technology Management
Penn State University 1996 — 2000
BA, Art History (Architectural History Focus)
Gateway Ticketing Systems, Inc. July 2014 - Present
Gateway Ticketing Systems October 2011 - Present
HighPoint Solutions October 2008 - October 2011
Gateway Ticketing Systems August 2007 - October 2008
Pfizer October 2006 - August 2007
Dendrite October 2005 - October 2006
Dendrite August 2004 - October 2005
Cornet August 1998 - May 2002
Skills
Linux, Unix, Customer Service, IBM iSeries, Mac, New Media, Ibm Compatible Pc, Project Management, Software Implementation, Testing, Visio, SharePoint, Management, Technical Support, Vendor Management, Software Documentation, SDLC, Windows Server, Databases, Active Directory, CRM, MS Project, Microsoft Exchange, Disaster Recovery, Cross-functional Team..., Business Analysis, Software Development, Troubleshooting, Networking, Access, Analysis, Quality Assurance, Security, Leadership, Account Management, IT Management, Windows, Integration, Training, Program Management, Process Improvement, Agile Methodologies, Team Leadership, Requirements Analysis
Education
Northampton Community College 1998 — 2002
Associates, Communication Design
Stroudsburg High School 1991 — 1995
Diploma, College Prep
Gateway Ticketing Systems August 2008 - Present
Steel River Playhouse 2008 - 2014
Steel River Playhouse 2008 - 2014
Adagio Technology Associates July 2005 - August 2008
Octagon Research Solutions July 2004 - July 2005
Catholic Health Initiatives 1995 - 2004
Skills
Project Management, Resource Management, CRM, Business Process..., Strategic Planning, Management, Leadership, Software Development, Team Leadership, SaaS, Product Development, Operations Management, IT Strategy, Customer Service, Business Analysis
Education
Shenandoah University 1985 — 1988
Penn State Milton S. Hershey Medical Center April 2012 - Present
Hershey Medical Center November 2007 - August 2012
Penn State Milton S. Hershey Medical Center November 2006 - November 2011
Engle Business Systems September 2005 - November 2006
Augusta Glen Partners 2005 - 2006
Gateway Ticketing Systems November 2004 - September 2005
Hershey Entertainment & Resorts July 1989 - September 2004
Hershey Entertainment & Resorts 1988 - 2004
Hershey Entertainment & Resorts 1988 - 1995
Capital Blue Cross January 1985 - December 1987
Skills
Cerner, EHR, Healthcare Information..., Informatics, Leadership, EMR, Software Implementation, CPOE, Information Technology, Healthcare, Health Information..., Project Management, Hospitality, History, Information Systems, Visio, Process Improvement, Hospitals, Web Development, Training, CRM, Access, Management, Customer Service, Cerner Powerforms
Education
Temple University 1976 — 1980
Bachelor of Business Administration, Marketing
Hershey High School
Monsoon Commerce September 2014 - Present
Monsoon Commerce June 2013 - August 2014
Gateway Ticketing Systems June 2008 - June 2013
Malvern Systems, Inc. January 2004 - June 2008
Skills
Agile Methodologies, Software Project..., Software Implementation, Agile Project Management, Software Quality..., Software Development..., Business Analysis, Software Development, Software Quality..., Requirements Analysis, XML, Web Development, Project Planning, Scrum, SDLC, Project Management
Education
Connecticut College 1997 — 2001
B.A.
Moravian College - Center for Information Technology May 2008 - Present
Moravian College August 2004 - May 2008
Gateway Ticketing Systems May 2007 - January 2008
The Longacre Company June 2000 - May 2007
Skills
jQuery, jQuery UI, jQuery Mobile, ASP.NET, ASP.NET AJAX, HTML, CSS, JavaScript, C#, NHibernate, Microsoft SQL Server, SQL, Microsoft Office, XP, Windows 7, OS X, Linux, Higher Education, Networking, Java, XML, Web Development
Education
Moravian College 2004 — 2008
Bachelor of Science, Computer Science / Mathematics
Boyertown Area School District 2001 — 2004
Gateway Ticketing Systems October 2000 - Present
SICOM September 1992 - September 2000
Skills
Customer Service, Troubleshooting, Software Implementation, Microsoft SQL Server, Computer Hardware, Business Analysis, POS, Project Management, Software Documentation, Windows, SQL, Team Leadership, Process Improvement, Engineering
Education
Kutztown University of Pennsylvania 1990 — 1992
Bucks County Community College 1988 — 1990
Business
Quakertown 1986 — 1987
Deacom, Inc. July 2014 - Present
Gateway Ticketing Systems February 2012 - January 2014
Gateway Ticketing Systems January 2007 - February 2012
Gateway Ticketing Systems March 1999 - December 2006
Skills
Project Management, Software Implementation, Agile Methodologies, Customer Service, Sales, Business Analysis, Software Development, Databases, SaaS, Project Planning, SQL, Troubleshooting, CRM, Analysis, Product Development, Account Management, E-commerce, Management, Training, Team Leadership, Microsoft SQL Server, Technical Support
Education
Brightstar Partners 2010 — 2010
Cognos 8 Business Intelligence Analysis, Query and Reporting Studio, BI
Springhouse Education 2009 — 2009
Microsoft® SQL Server 2005™ Reporting Services
Springhouse Education 2009 — 2009
Microsoft® SQL Server 2000™Transact – SQL
Villanova University 2008 — 2009
Project Management Master Certificate
Alvernia College 1983 — 1989
Bachelor of Applied Science (BASc), Computer Science
Gateway Ticketing Systems July 2014 - August 2015
Gateway Ticketing Systems, Inc. October 2011 - July 2014
Dorney Park & Wildwater Kingdom August 2011 - October 2011
Pump It up April 2011 - June 2011
AMAZING JUMP October 2010 - April 2011
Dollar General September 2009 - July 2010
Dorney Park & Wildwater Kingdom May 2006 - August 2009
Skills
Customer Service, Management, Team Leadership, Leadership, Microsoft Office, Business Analysis, Sales, Marketing, Account Management, Project Management, Organization Skills, Event Planning, Project Coordination, Events Coordination, Conference Coordination, Employee Wellness, Microsoft Excel, Microsoft Word, Trade Shows, Human Resources
Education
Cedar Crest College 2007 — 2009
B.S., Business and Spanish
Gateway Ticketing Systems, Inc. September 2013 - Present
Gateway Ticketing Systems December 2012 - Present
Gateway Ticketing Systems February 2011 - December 2012
Gateway Ticketing Systems November 2005 - February 2011
Creative Minds Montessori School June 2007 - January 2010
Media Fusion, Inc. September 2002 - October 2005
Boyertown Publishing Company May 1997 - September 2002
Skills
Customer Relations, Product Development, Consultative Selling, Business Planning, Customer Service, Negotiation, Team Leadership, Business Analysis, New Business Development, Account Management, Selling, Solution Selling, Strategic Partnerships, Management, Sales, Business Development, CRM
Education
University of Pittsburgh 1994 — 1999
BAS, Economics
Boyertown High School 1992 — 1994
Gateway Ticketing Systems August 1996 - Present
Skills
SQL, Software Implementation, Microsoft SQL Server, XP, Quality Assurance, Software Development, Databases, SharePoint, Requirements Analysis, Business Analysis, Agile Methodologies, Troubleshooting, Testing, Visio, Software Documentation, Windows XP
Education
The University of Calgary 1990 — 1996
BComm
University of Calgary
Bachelor of Commerce (BCom)
Gateway Ticketing Systems August 2012 - Present
Gateway Ticketing Systems March 2011 - July 2012
Self-Employed August 2007 - March 2011
LIT Magazine 2005 - 2008
VWR International 2001 - 2003
Skills
Copy Editing, Editing, Copywriting, Proofreading, Research, Creative Writing, FrameMaker, Technical Writing, Software Documentation, Marketing Communications, Process Improvement, Technical Documentation, Social Media, Blogging, Adobe Acrobat, Adobe Creative Suite, Microsoft Office, Microsoft Word, Email Marketing, Public Speaking, Management, Product Marketing, Content Development, Product Management, Web Content, Newsletters, Marketing
Education
Gordon College
Bachelor of Arts (B.A.)
New School University
Master of Fine Arts (MFA), Creative Writing
Gateway Ticketing Systems, Inc. October 2013 - Present
Gateway Ticketing Systems Inc September 2010 - October 2013
Gateway Ticketing Systems January 2006 - August 2010
Skills
Software Development, Agile Methodologies, Product Management, Software Implementation, Scrum, Requirements Analysis, Software Project..., Software Engineering, SaaS, SQL, Business Analysis, Software Design, SDLC, Testing, CRM, Integration, Software Quality..., Quality Assurance, Project Management
Education
Penn State University 1988 — 1992
Bachelor, Computer Science
Gateway Ticketing Systems May 1996 - Present
Skills
Software Development, SQL, OOP, Unit Testing, Agile Methodologies, Microsoft SQL Server, .NET, C#, XML, Web Services, Software Engineering, Scrum, Web Development, REST, ASP.NET MVC, Software Design
Education
DeSales University 1994 — 1998
BS, Computer Science