Gaylord National Resort & Convention Center
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Gaylord National Resort & Convention Center Employees
Columbia Hospitality November 2013 - Present
Bell Harbor International Conference Center November 2013 - September 2015
Hilton Bellevue October 2012 - January 2013
Hilton Baltimore April 2012 - October 2012
Gaylord National Resort & Convention Center April 2011 - April 2012
Hilton Baltimore Hotel February 2010 - April 2011
Hilton Baltimore February 2009 - February 2010
Hilton Americas-Houston July 2007 - February 2009
Fess Parker's Doubletree September 2006 - July 2007
Accapellas June 2005 - June 2007
Skills
Workshop Facilitation, Customer Service, Sales, Inventory Management, File Management, Invoicing, Research, Credit, Contract Management, Auditing, Finance, Hospitality, Hotels, Catering, Food & Beverage, Microsoft Excel, Time Management, Banquets, Menu Development, Outlook, Event Management, Forecasting, Training, Event Planning, Meeting Planning, Management, Microsoft Word, Budgets
Education
Western Governors University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Towson University
University of Washington
North Seattle College
Society of Hospital Medicine July 2013 - Present
Gaylord National Resort & Convention Center April 2012 - July 2013
Gaylord National Resort & Convention Center January 2011 - April 2012
Caesars Entertainment Corporation May 2010 - August 2010
Skills
Hotels, Food & Beverage, Catering, Event Planning, Customer Satisfaction, Data Analysis, Convention Services, Analysis, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Restaurants, Corporate Events, Customer Service
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2009
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Gaylord National Resort & Convention Center December 2014 - Present
Gaylord National Resort & Convention Center May 2013 - December 2014
Gaylord National Resort & Convention Center January 2012 - April 2013
Gaylord National Resort & Convention Center August 2010 - January 2012
Gaylord National Resort & Convention Center June 2009 - July 2010
Penn Stater Conference Center Hotel August 2008 - May 2009
Gaylord Palms Resort & Convention Center May 2008 - August 2008
Penn Stater Conference Center Hotel August 2007 - May 2008
Penn Stater Conference Center Hotel September 2006 - August 2007
Java Company Catering September 2005 - May 2006
Skills
Meeting Planning, Event Management, Catering, Event Planning, Convention Services, Training, Public Speaking, Menu Development, Hotels, Team Building, Hospitality Management, Motivation, Hospitality Industry, Certified Meeting..., Matrix Management, Customer Service, Restaurant Management, Certified Hospitality..., Meeting Matrix, Daylight, CI/TY, HotSOS, Budgets, Food, Leadership, Marketing
Education
Penn State University 2005 — 2009
Hotel, Restaurant, and Institutional Management, Minor: Recreation, Park, and Tourism Management
Gaylord National Resort & Convention Center July 2015 - Present
The Fairmont San Jose June 2014 - July 2015
The Fairmont San Jose February 2013 - June 2014
Fairmont Hotels and Resorts July 2012 - February 2013
Fairmont Hotels and Resorts June 2010 - July 2012
Penn Stater Hotel and Conference Center June 2007 - June 2010
Skills
Event Planning, Hospitality Management, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Hotel Management, Catering, Event Management, Meeting Planning, Corporate Events, Social Media
Education
Penn State University 2006 — 2010
Hotel, Restaurant and Institutional Management, Hotel, Restaurant and Institutional Managment
Gaylord National Resort & Convention Center March 2012 - Present
Gaylord National April 2010 - March 2012
Gaylord National Resort & Convention Center March 2008 - April 2010
Skills
Employee Relations, Human Resources, Hospitality, Hotels, Employee Benefits, Employee Training, FMLA, Front Office, Hiring, Hospitality Industry, Hospitality Management, Hotel Management, Policy, Recruiting, Union
Education
Strayer University-Maryland
Business Management
SMG Worldwide Entertainment & Convention Venue Management May 2015 - Present
Irving Convention Center September 2011 - May 2015
Irving Convention Center October 2010 - September 2011
Irving Convention Center June 2010 - September 2010
Gaylord National Resort & Convention Center January 2009 - June 2010
Feld Entertainment February 2006 - January 2009
Gaylord Texan Resort November 2003 - February 2006
Six Flags Theme Parks May 2001 - January 2004
Skills
Microsoft Office, Access, Scala, Event Planning, Event Management, Entertainment, Writing, Special Events, Hospitality, Leadership, Public Relations, Marketing, Time Management, Marketing Communications, Hospitality Management, Hotels, Meeting Planning, Facebook, Trade Shows, Hospitality Industry, Training, Catering, Customer Satisfaction, Convention Services, Corporate Events, IT Management, Food, Management, Revenue Analysis, Food
Education
Tarrant County College 2000 — 2003
Associates, Entertainment, Marketing, Computer Science
ChristWay Academy 1994 — 2000
Gaylord National Resort & Convention Center February 2014 - Present
Gaylord National Resort & Convention Center June 2013 - Present
Marriott International June 2013 - June 2014
Marriott International April 2012 - June 2013
The George Washington University Department of Athletics and Recreation August 2007 - May 2012
Skills
Event Management, Event Planning, Sports Management, Sports, Sales, Hospitality, Meeting Planning, Sports Marketing, Convention Services, Catering, Hospitality Management, Management, Hotel Management
Education
The George Washington University - School of Business 2008 — 2011
Masters in Tourism Administration, Sports Management
The George Washington University 2000 — 2004
Bachelor's, Criminal Justice
Marymount University February 2013 - Present
Hotel Palomar Washington D.C., a Kimpton Hotel January 2012 - February 2013
Gaylord National Resort & Convention Center April 2011 - January 2012
The Founders Inn Resort & Conference Center July 2007 - April 2011
Crowne Plaza Orlando Universal March 2005 - July 2007
Interstate Hotels & Resorts October 2003 - March 2005
Skills
Hospitality Industry, Meeting Planning, Hospitality Management, Hotels, Hospitality, Resorts, Hotel Management, Food & Beverage, Banquets, Revenue Analysis, Convention Services, Customer Service, Front Office, Event Management, Restaurants, Tourism, Pre-opening, Menu Development, Micros, Wedding Planning, Corporate Events, Yield Management, Delphi, Trade Shows, Event Planning, Property Management..., Catering, Restaurant Management, Sales Management, Higher Education, Conference Coordination, Leadership
Education
Arcadia University
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Salesianum High School
Gaylord National Resort & Convention Center April 2008 - Present
Turf Valley Resort July 2006 - April 2008
The Blackwell Inn (A Summit Hotel) March 2005 - March 2006
Skills
Micros, Fidelio, Hospitality Management, Front Office, Resorts, Rooms Division, Hotel Management, Guest Service, Guest Satisfaction, Hospitality, Hotels, Hospitality Industry, Customer Service, Hiring, Scheduling, Supervisory Skills, POS, Customer Satisfaction, Payroll, Employee Relations, Teamwork
Education
The Ohio State University 2001 — 2005
BS, BS in hotel management w/ business minor
College of Southern Maryland January 2012 - Present
Luxurious Hair Boutique Fulfillment Center June 2012 - December 2014
David's Bridal May 2011 - August 2012
Gaylord National Resort & Convention Center March 2008 - August 2009
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Email Marketing, Filing, Organization, Event Planning, Event Management, Administrative..., Customer Service, Office Administration, Time Management, PowerPoint, Telephone Skills, Public Speaking, Meeting Planning
Education
University of Maryland University College 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
College of Southern Maryland 2012 — 2013
General Studies
Wyndham National Harbor September 2015 - Present
Washington Mystics May 2015 - Present
Washington Wizards April 2015 - Present
Washington Capitals September 2014 - Present
Gaylord National Resort & Convention Center January 2013 - December 2013
Gaylord Entertainment July 2012 - December 2012
Cypher Films April 2011 - October 2011
WRNJ January 2011 - May 2011
Seton Hall University Residence Hall Association September 2009 - May 2010
WSOU 89.5FM August 2009 - May 2010
Skills
Adobe Audition, Pro Tools, Microsoft Word, Microsoft Excel, FrontPage, Audacity, Technical Support, Prophet, Facebook, Radio Broadcasting, Radio, Social Media, Event Management, Event Planning, Public Speaking, Social Networking, Leadership, Editing, Public Relations, Microsoft Office, Social Media Marketing
Education
Seton Hall University 2007 — 2010
BS, International Relations
Warren County Community College 2004 — 2007
AA, Liberal Arts English
AARP August 2014 - Present
Sysco October 2013 - July 2014
Gaylord National Resort & Convention Center April 2011 - October 2013
Gaylord National Resort & Convention Center October 2007 - April 2011
Gaylord Texan Resort & Convention Center July 2006 - September 2007
Fidelity Investments April 2000 - April 2004
Skills
Forecasting, Budgeting, Strategic Planning, Resorts, Financial Analysis, Hotels, Hospitality Industry, Process Improvement, Income Statement, Accounting, Financial Reporting, Microsoft Excel, Analysis, Food & Beverage, Business Analysis, Budgets, Variance Analysis, General Ledger, Accounts Payable, Restaurants, Account Reconciliation, Financial Statements, Payroll, Finance, P&L, Leadership, P&L Management
Education
Southern Methodist University - Cox School of Business 2001 — 2003
MBA, Business
Texas A&M University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Gaylord Opryland Resort & Convention Center November 2013 - Present
Gaylord National Resort & Convention Center May 2012 - October 2013
Atlantis Casino Resort Spa April 2011 - April 2012
Grand Sierra Resort March 2007 - May 2011
Skills
Banquets, Budgets, Casino, Catering, Contract Negotiation, Convention Services, Corporate Events, Customer Service, Event Management, Event Planning, Food, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Marketing Communications, Marketing Strategy, Meeting Planning, Menu Development, Networking, Pre-opening, Resorts, Restaurants, Revenue Analysis, Sales, Sales Management, Social Networking, Trade Shows, Training, Tourism
Education
University of Nevada-Reno
HPN Global May 2015 - Present
Gartner July 2012 - April 2015
Gaylord National Resort & Convention Center April 2009 - April 2011
Gaylord National Resort & Convention Center August 2008 - April 2009
Gaylord National Resort & Convention Center January 2008 - August 2008
AFCEA International July 2005 - December 2007
Skills
Sales, Meeting Planning, Catering, Event Management, Program Management, Management, Process Improvement, Customer Service, Hospitality, Customer Satisfaction, Budgets, Menu Development, Hotels, Event Planning, Forecasting, Food, Contract Negotiation, Hospitality Industry, Hospitality Management, Leadership, Marketing, Project Planning, Time Management, Trade Shows
Education
University of North Texas 1998 — 2003
Bachelor of Arts, General Studies; Business Management; Hotel/Restaurant Management, Psychology
St. Pius
Hilton Worldwide April 2013 - Present
Gaylord National Resort & Convention Center 2009 - April 2013
Crystal Cruises 2005 - 2007
Crystal Cruises 1998 - 2007
Skills
Hospitality, Food & Beverage, Hotels, Resorts, Hospitality Management, Hospitality Industry, Banquets, Management, Training, Catering, Hotel Management, Pre-opening, Micros, Recruiting, Revenue Analysis, Team Building, Event Management, Front Office, Rooms Division, Meeting Planning, Restaurant Management, Property Management..., Customer Service, Restaurants, Tourism, Fine Dining, Casino, Budgets, Time Management, Microsoft Office, Menu Development, Employee Relations
Education
The University of Southern Mississippi
Bachelor's degree, Speech Communication/Public Relations
University of Southern Mississippi
Speech Communications/Public Relations
Hipp Hospitality LLC - Las Vegas January 2014 - Present
Kneaders Bakery and Cafe March 2013 - July 2015
Kneaders Bakery and Cafe March 2013 - August 2014
Gaylord National Resort & Convention Center March 2011 - October 2012
The Canyons Resort -- Park City, Utah September 2009 - February 2011
Fontainebleau Resorts November 2007 - September 2009
Mandalay Bay Resort & Casino March 2003 - November 2006
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. November 1999 - November 2002
Huntington Hilton October 1986 - June 1996
Skills
Food & Beverage, Hotels, Hotel Management, Hospitality Industry, Meeting Planning, Hospitality Management, Resorts, Hospitality, Convention Services, Revenue Analysis, Trade Shows
Education
New York Institute of Technology 1982 — 1986
Bachelor of Science, Hotel / Restaurant Hospitality Management
New York Institute of Technology 1980 — 1984
Hospitality Business Management , Hospitality Business Management
Gaylord National Resort & Convention Center September 2007 - Present
Discovery Communications Inc. May 2002 - September 2007
Defense Special Weapons Agency May 1992 - August 1997
Skills
Customer Service, Training, Event Management, Microsoft Office, Management, Event Planning, Hospitality, Budgets, Hospitality Industry, Leadership, Team Building
Education
University of Saint Augustine for Health Sciences 2002 — 2003
Doctorate, Physical Therapy
Hampton University 1998 — 2002
Doctorate, Physical Therapy
Hampton University 1992 — 1997
Bachelor of Science, Biology
CSI - Capitol Services Inc August 2012 - Present
Gaylord National Resort and Convention Center August 2011 - September 2012
Gaylord National Resort & Convention Center June 2008 - September 2011
Education
George Mason University 2002 — 2007
BA, Communication: Concentration in Public Relations
J. R. Tucker High School 1998 — 2002
Gaylord National Resort & Convention Center April 2015 - Present
Omni Hotels July 2013 - April 2015
KSL Resorts September 2012 - July 2013
KSL Resorts Montelucia Resort & Spa July 2011 - September 2012
KSL Resorts April 2012 - August 2012
InterContinental Hotels Group October 2010 - July 2011
The Phoenician Resort January 2002 - July 2005
B.R. Guest Restaurants February 2004 - December 2004
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Restaurants, Micros, Pre-opening, Catering, Banquets, Front Office, Menu Development, Leadership, Event Planning, Budgets, Convention Services, Budget Forecasts, Project Management, Customer Satisfaction, Customer Retention, Event Management, Luxury, Revenue Analysis, Hospitality Management, Restaurant Management, Fine Dining, MICROS, Hotel
Education
Arizona School of Business 2008 — 2008
License, Real Estate
Arizona State University 2001 — 2005
BA, Communications
Gaylord National Resort & Convention Center July 2015 - Present
Marriott International May 2014 - July 2015
Hyatt Hotels Corporation February 2013 - April 2014
Hyatt Hotels Corporation July 2011 - February 2013
Hyatt Hotels Corporation October 2010 - February 2013
Skills
Microsoft Office, Hotels, Property Management..., Front Office, Opera, Catering, Micros, Hospitality Management, Hotel Management, Rooms Division, Banquets, Hospitality Industry
Education
Johnson and Wales University 2010 — 2014
Bachelor of Hotel & Lodging Management, Hospitality Administration/Management, 3.4 GPA
Self-employed Gymnastics & Tumbling CoachUnique Sports AcademyNovember 2013 - Present
Gaylord National Resort & Convention Center November 2014 - January 2015
RWS & Associated March 2013 - September 2013
Six Flags America February 2009 - April 2013
Mirage Entertainment November 2012 - January 2013
Skills
Entertainment, Film, Short Films, Stage, Stunts, Stage Combat, Dance, Martial Arts, Acrobatics, Coaching, Training, Theatre, Acting, Performing Arts, Improvisation
Education
College of Southern Maryland
General Studies
Gaylord National Resort & Convention Center August 2015 - Present
SmartRevenue Inc August 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2014
Restaurant Eve January 2013 - February 2014
Binzhou Medical University August 2010 - May 2011
Yan Da Senior Middle School August 2010 - May 2011
Chipotle Mexican Grill April 2008 - February 2010
Skills
Teaching, Market Research, English, Spanish, PowerPoint, Qualitative Research, Microsoft Office, Ethnography, Survey Research, Quantitative Research
Education
Auguste Escoffier School of Culinary Arts - Boulder 2012 — 2012
Certificate of Culinary Arts, Culinary Arts/Chef Training
Colorado State University 2004 — 2010
2010 Bachelor of Arts, Major in History, 2nd Major in Liberal Arts-International Studies, Minor in Spanish
Westin Hotels & Resorts May 2012 - Present
Sysco Foods August 2011 - April 2012
Gaylord National Resort & Convention Center August 2010 - August 2011
Hilton Baltimore August 2007 - August 2010
Hyatt Regency Baltimore October 2005 - August 2007
Hyatt Regency Crystal City 2003 - 2005
Skills
Hotels, Hospitality, Pre-opening, Resorts, Front Office, Contract Negotiation, Rooms Division, Sales, Food, Food Service, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Meeting Planning, Food & Beverage, Yield Management, Catering
Education
Indiana University of Pennsylvania 1996 — 2000
Bachelors, Hospitality w/ minor in Business
Gaylord National Resort & Convention Center October 2014 - Present
University of Maryland University College May 2011 - October 2014
PC Net Services June 2004 - January 2007
Skills
French, English, Microsoft Office, Computer Hardware, Customer Service, Desktop Support, Troubleshooting, Operating Systems, Hardware, Windows, Windows 7, Outlook, Software Documentation, XP, Active Directory, Windows Server, DHCP, Computer Repair, Software Installation, Network Administration, Network Security, Microsoft Word, Microsoft Excel, PowerPoint, OS X, Networking, System Administration, Technical Training
Education
University of Maryland University College 2013 — 2015
Master of Science (MS), Information Technology Information Assurance
University of Maryland University College 2010 — 2012
Bachelor of Science (B.S.), Computer Information Technology
Prince George's Community College 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology
Cafe Madeleine August 2014 - Present
PB Boulangerie & Bistro April 2011 - April 2013
Gaylord National Resort & Convention Center March 2010 - April 2011
National Endowment for the Humanities September 2008 - April 2011
Sur La Table September 2010 - January 2011
Skills
Social Media, Microsoft Office, Pastry, Culinary Skills, Research, Editing
Education
University of Maryland College Park 2004 — 2008
BA, English and Linguistics
Levy Restaurants May 2012 - Present
Gaylord National Resort November 2010 - April 2012
Gaylord National Resort & Convention Center June 2007 - November 2010
Gaylord Texan Resort January 2005 - June 2007
Gaylord Texan 2005 - 2007
Gaylord Opryland 2002 - 2005
Skills
Hotels, Banquets, Event Management, Catering, Budgeting, Strategic Planning, Restaurants, Hospitality Management, Resorts, Negotiation, Team Building, Planning, Coaching, Conferences, Public Speaking, Wine, Team Leadership, Events, Menu Development, Project Planning, Budgets, Leadership, Cuisine, Revenue Analysis, Culinary Skills, Inventory Management, Food, Pre-opening, Human Resources, Yield Management, Hospitality Industry, Sales, Time Management, Food & Beverage, Customer Service, Hotel Management, Convention Services, Restaurant Management, Marketing Strategy, Food, Fine Dining, Meeting Planning
Education
Middle Tennessee State University 1988 — 1991
Gaylord National Resort & Convention Center March 2014 - Present
Washington Radiology Associates January 2012 - February 2014
Northern Virginia Regional Park Authority September 2011 - November 2011
Blue Canary Special Events April 2011 - September 2011
J. Crew October 2010 - March 2011
Skills
PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Recruiting, Event Planning, Time Management, Marketing, Human Resources, Event Management, Management, Cvent Supplier Network..., Social Media, Microsoft Word, Team-oriented, Organization &..., Close Attention to...
Education
George Mason University 2009 — 2013
Bachelor of Science (B.S.), Tourism and Events Management, 3.94
James Madison High School 2005 — 2009
Gaylord National Resort & Convention Center March 2014 - Present
Marriott Hotels December 1990 - Present
Philadelphia Marriott Downtown June 2013 - April 2014
San Francisco Marriott Marquis January 2011 - June 2013
Memphis Marriott Downtown 2008 - 2010
Memphis Marriott Downtown 2008 - 2010
Skills
Lodging, Hotel Management, Hotels, Hospitality Industry, Pre-opening, Convention Services, Leadership, Meeting Planning, Food & Beverage, Hospitality, Security, Hospitality Management, Property Management..., Rooms Division, Revenue Analysis, Resorts, Front Office
Education
Bridgewater State University 1987 — 1990
Harrison County Community Corrections March 2014 - Present
West Virginia Department of Health and Human Resources May 2013 - February 2014
Gaylord National Resort & Convention Center June 2012 - May 2013
Wigwam Arizona March 2011 - May 2012
North Central Community Corrections September 2009 - May 2010
A.J.'s Purveyor of Fine Foods August 2009 - March 2010
Snowshoe Resort, Inc. November 2006 - March 2008
Snowshoe Resort, Inc. November 2001 - November 2006
Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Front Office, Property Management..., Food & Beverage, Catering, Rooms Division, Hotel Booking, Tourism, Microsoft Office, MARSHA, FSPMS, Springer Miller Systems, Galaxy, Lightspeed, Crystal Reports, Delphi, Daylight, GroupMax, Passkey, Criminal Justice
Education
Marshall University 2008 — 2009
Master of Science (M.S.), Criminal Justice
West Virginia Wesleyan College 2004 — 2007
Bachelor of Arts (B.A.), Criminal Justice
Gaylord National Resort & Convention Center November 2014 - Present
Frenchman's Reef Marriott, St. Thomas, US Virgin Islands. October 2013 - October 2014
The Mayflower - A Renaissance Hotel, Washington DC March 2010 - September 2013
Marriott Int'l Inc, Washington DC March 2008 - October 2010
Marriott Business Services July 2005 - February 2008
JW Marriott, Mumbai 2001 - 2005
Grand Hyatt Delhi & Hyatt Regency Kathmandu November 1999 - October 2001
Oberoi Hotels & Resorts January 1997 - November 1999
Skills
Food & Beverage, Yield Management, Rooms Division, Restaurants, Catering, Banquets
Education
Hemwati Nandan Bahuguna Garhwal University 1988 — 1991
B.Com, Accounting & Commerce
St. Thomas' College 1980 — 1988
High School, English, Commerce, Economics, Accounting
BridgeStreet Global Hospitality August 2015 - Present
Lansdowne Resort August 2011 - May 2015
Gaylord National Resort & Convention Center October 2007 - August 2011
Gaylord National Resort & Convention Center October 2007 - January 2011
Crestline Hotels and Resorts - L'Enfant Plaza Hotel 2006 - 2007
Interstate Hotels & Resorts 1999 - 2007
BF Saul Hotels 1996 - 1999
Skills
Meeting Planning, Food & Beverage, Tourism, Trade Shows, Event Management, Convention Services, Event Planning, Banquets, Delphi, Forecasting, Front Office, Corporate Events, Budgets, Customer Service, Marketing, Sales, Restaurants, Opening Hotels, Hotel Booking, Property Management..., Lodging, Golf, Market Planning, Wedding Planning, Revenue Forecasting, Business Travel, Social Media Marketing, Travel Management, Marketing Strategy, Account Management, Leisure, Food Service, Email Marketing, Marketing Communications, Social Networking, New Business Development, Destination Marketing, Micros, OnQ, Leisure Travel, Online Marketing, Profit Maximization, Sales, Business Meetings, Sales Presentations, Convention Centers, Catering
Education
Salisbury University - Perdue School of Business 1994 — 1996
Bachelor’s Degree, Business Administration / Marketing
Montgomery College 1992 — 1994
Wheaton High School
High School
Gaylord National Resort & Convention Center April 2015 - Present
Gaylord National Resort and Convention Center May 2013 - April 2015
Gaylord National Resort and Convention Center October 2012 - May 2013
Gaylord National Resort and Convention Center October 2011 - October 2012
Stafford County Public Schools February 2011 - June 2011
Christopher Newport University August 2008 - December 2010
Chili's Grill & Bar January 2005 - August 2006
Skills
Event Planning, Customer Service, Public Speaking, Hospitality, Management, Marketing, Program Management, Event Management, Proposal Writing, Social Media, Public Relations, Meeting Planning, Social Networking, Marketing Communications
Education
Christopher Newport University 2006 — 2010
Communication Studies; Minor in Business Administration
Hello! Destination Management March 2015 - Present
Hello! Destination Management November 2013 - March 2015
GEP Destination Management November 2010 - November 2013
Gaylord National Resort & Convention Center September 2009 - November 2010
CSI- Capitol Services, Inc., a DMC Network Company. July 2009 - September 2009
Skills
Event Management, Event Planning, Social Media, Management, Food & Beverage, Marketing, Time Management, Budgets, Fundraising, Training, Advertising, Contract Negotiation, Marketing Communications, Trade Shows, Public Speaking, Social Media Marketing, Customer Service, Restaurants, Facebook, Microsoft Office, Strategic Planning, Sponsorship, Hotels, Meeting Planning, Tourism, Team Building, Corporate Events, Hospitality, Public Relations, Sales
Education
Bowling Green State University 2006 — 2009
Bachelor's of Science in Journalism/PR, Public Relations, Advertising, and Applied Communication
Marriott International, Renaissance Washington DC, DuPont Circle Hotel May 2015 - Present
Interstate Hotels & Resorts May 2013 - April 2015
Davidson Hotels & Resorts August 2012 - May 2013
Davidson Hotels & Resorts April 2012 - August 2012
Davidson Hotels & Resorts June 2009 - April 2012
Gaylord Entertainment January 2008 - June 2009
Gaylord National Resort & Convention Center July 2006 - January 2008
Marriott Crystal City Gateway November 2005 - August 2006
Tysons Corner Marriott March 2004 - December 2005
Micros Fidelio Italia September 2002 - December 2003
Skills
Hotels, Revenue Analysis, Hotel Management, Food & Beverage, Resorts, Yield Management, Tourism, Corporate Events, Pre-opening, Micros, Forecasting, Opening Hotels, Guest Service Management, Fine Dining, Training, Rooms Division, Property Management..., Delphi, Wedding Planning, Event Planning, Time Management, Customer Satisfaction, Budgets, Opera, Leadership, Operations Management, Team Building, Sales, Customer Service, Management
Education
Galway-Mayo Institute of Technology 1997 — 2000
Degree in, Business Studies for the Hospitality Industry & Catering.
Cappawhite Vocational School 1991 — 1992
Administrative
St. Joseph's Convent Of Mercy, Doon, Co. Limerick, Ireland 1986 — 1990
Secondary School, 1st year through 6th Year
Gaylord National Resort & Convention Center June 2015 - Present
Darden August 2013 - May 2015
Abercrombie & Fitch July 2012 - June 2013
Perfect Wedding Photo December 2011 - June 2012
Merrimack College January 2008 - June 2012
Merrimack College January 2010 - May 2012
Skills
Graphic Design, Photography, Typography, Editorial, Social Media, Public Speaking, Time Management, Community Outreach, Customer Service, OS X, Event Planning, Training, Management
Education
Merrimack College 2008 — 2012
Bachelor of Fine Arts, Digital Design
Gaylord National Resort & Convention Center April 2015 - Present
Renaissance Hotels February 2014 - April 2015
Marriott International May 2012 - February 2014
Marriott International October 2011 - May 2012
Crossmark January 2006 - January 2011
Discovery Marketing and Distribution, Inc September 2005 - June 2007
Skills
Customer Service, Auditing, Training
Education
Stetson University 2010 — 2011
Masters, Accountancy Online, 3.5
University of Central Florida - College of Business Administration 2006 — 2009
BSBA, Accounting
Gaylord National Resort & Convention Center January 2013 - Present
The Home Depot January 2014 - November 2014
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Research, Public Speaking
Education
Northern Virginia Community College 2013 — 2015
General Studies, Physical Sciences
Alemaya University 2000 — 2003
Bachelors in Agricultural Economy, Natural Sciences
Gaylord National Resort & Convention Center March 2015 - Present
Gaylord National Resort & Convention Center January 2014 - March 2015
Gaylord National Resort & Convention Center May 2013 - December 2013
Gaylord Hotels February 2012 - May 2013
Gaylord Hotels October 2011 - February 2012
Envision EMI February 2011 - August 2011
Total Wine & More November 2007 - February 2010
Chase Entertainment, LLC March 2009 - May 2009
Miami Dolphins & Sun Life Stadium October 2006 - February 2007
Walt Disney World College Program January 2006 - September 2006
Skills
Training, Customer Service, Mac, PC, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Retail, Sales, Supervising, Time Management, Search Engine..., Social Media, Mobile Marketing, Marketing, Marketing Strategy, Event Planning, Live Events, Coordinating Special..., Conference Coordination, Entertainment, Entertainment Management, Sports Marketing, Leadership, Event Management, PowerPoint, Facebook, Social Networking, Employee Training
Education
Full Sail University 2009 — 2010
Masters, Entertainment Business
Johnson & Wales University 2006 — 2009
Bachelors, Sports, Entertainment, Event Management
Cystic Fibrosis Foundation June 2015 - Present
Cystic Fibrosis Foundation February 2015 - July 2015
Marriott International May 2014 - November 2014
Gaylord National Resort & Convention Center August 2013 - May 2014
Gaylord National Resort & Convention Center July 2012 - August 2013
Skills
Event Planning, Event Management, Hotels, Sales, Convention Services, Hospitality, Restaurant Management, Food & Beverage, Hospitality Management, Hospitality Industry, Catering, Resorts, Banquets, Meeting Planning
Education
College of Southern Maryland
Hospitality Management
Everett Community College September 2013 - June 2015
Patrizio's Italian Restaurant January 2012 - January 2013
Gaylord National Resort & Convention Center September 2011 - October 2012
Guess September 2010 - May 2012
Skills
Microsoft Office, Customer Service, PowerPoint, Public Speaking, Research, Leadership, Microsoft Excel, Microsoft Word, Management
Education
Washington State University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Everett Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Westin Hotels & Resorts February 2013 - Present
Omni Hotel at CNN Center October 2011 - February 2013
Gaylord National Resort & Convention Center February 2007 - September 2011
Tampa Marriott Waterside Hotel & Marina 2005 - 2007
Tampa Convention Center 2002 - 2005
Hyatt Regency Tampa 1997 - 2002
Skills
Meeting Planning, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Event Management
Education
Florida State University 1993 — 1997
BS, Dietetics
The Bolles School 1988 — 1993
Gaylord National Resort & Convention Center November 2013 - Present
Chesapeake Beach Hotel & Spa December 2011 - October 2013
Disney Cruise Line 2012 - 2013
Disney's Port Orleans Resort 2011 - 2012
Chesapeake Beach Resort and Spa 2008 - 2011
Skills
Tourism, Hospitality Management, Hotels, Hospitality Industry, Customer Service, Front Office, Hotel Management, Hospitality, Food & Beverage, Revenue Analysis, Resorts, Event Management, Customer Satisfaction, Hotel Booking, Microsoft Office
Education
College of Southern Maryland
Hospitality Administration/Management
College of Southern Maryland
Benchmark Hospitality November 2012 - Present
Gaylord National Resort & Convention Center 2009 - November 2012
Brickman July 2005 - January 2009
Regatta Consulting May 2004 - July 2005
TNS Healthcare January 2002 - May 2004
Education
George Mason University - School of Business
University of Baltimore
Gaylord National Resort & Convention Center May 2015 - Present
Outdoor Movies May 2013 - April 2015
RJ Bentley's November 2010 - March 2014
University of Maryland January 2013 - May 2013
Skills
Event Planning, Social Media Marketing, Public Relations, Blogging, Digital Marketing, Social Media, Web Content Management, Public Speaking, Marketing, Employee Management, Editing, Adobe Creative Suite, WordPress, Management
Education
University of Maryland College Park 2009 — 2013
Bachelor of Arts (B.A.), Public Relations/Social Psychology
Six Flags May 2012 - Present
Gaylord National Resort & Convention Center October 2013 - January 2014
Six Flags March 2013 - November 2013
Randan Enterprises Inc March 2009 - August 2010
Skills
Microsoft Office, Java, HTML, Microsoft Excel, Customer Service, Eclipse, Visual Basic, Windows, PowerPoint, Computer Hardware, Microsoft Word, C, OS X, Windows 7, Access, Social Networking, Research, Team Building, Public Speaking, Teamwork, Event Planning, Social Media
Education
Bowie State University 2011 — 2015
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology, UnderGraduate
University of Maryland University College
Master's degree, Cyber security Policy, Graduate
Lansdowne Resort October 2011 - Present
Gaylord National Resort & Convention Center July 2009 - September 2011
Gaylord Entertainment June 2008 - July 2009
Skills
Meeting Planning, Resorts, Catering, Sales, Sales Management, Business Development, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Negotiation, Customer Service, Hotel Management, Convention Services, Food & Beverage, Trade Shows, Tourism, Corporate Events, Event Management, Accounting, Budgets, Yield Management, Banquets, Customer Satisfaction, Menu Development, Restaurants, Marketing, Contract Negotiation, Time Management
Education
University of Maryland College Park 1998 — 2002
BS in Women's Studies, Sociology, Government & Polictics
RSVP Catering November 2009 - February 2015
DC Coast Restaurant December 2008 - October 2009
Robert's Chocolates December 2008 - May 2009
Gaylord National Resort & Convention Center March 2008 - November 2008
Grand Hyatt Washington November 2006 - March 2008
Restaurant Associates December 2005 - February 2007
Cake Love January 2006 - October 2006
US Airways January 2001 - November 2005
Skills
Restaurant Management, Food, Event Planning, Culinary Skills, Food & Beverage, Pastry, Catering, Chef, Event Management, Hospitality, Menu Development, Desserts, Restaurants, Customer Service, Sanitation, Food Preparation, Cooking, Cakes, Ingredients, Banquets, Fine Dining, Bakery, Hotels, Cuisine, Recipes, Cake Decorating, Menu Costing, Food Safety, Gourmet, Weddings, Hospitality Industry, Hospitality Management
Education
The Art Institute of Washington-Northern Virginia 2005 — 2007
Associate's Degree, Culinary Arts/Chef Training, 3.8 Magna Cum Laude
Washington Redskins April 2013 - Present
Gaylord National Resort & Convention Center January 2013 - August 2014
Department of Justice March 2006 - November 2013
Gaylord National Resort & Convention Center October 2012 - January 2013
Skills
Microsoft Word, Microsoft Excel, Microsoft Office
Education
ITT Technical Institute-Springfield 2013 — 2015
Associate's Degree, networking systems adminstration, 3.15
forestville high school 2006 — 2009
high school diploma, diploma
Hawks Cay Resort August 2015 - Present
Highgate Hotels February 2015 - August 2015
Hawks Cay Resort & Marina May 2009 - February 2015
Realizing Visions, LLC. July 2008 - May 2009
Gaylord National Resort & Convention Center April 2007 - July 2008
Gaylord Palms Resort & Convention Center October 2004 - March 2007
Wyndham Condado Plaza Hotel & Casino 2003 - 2004
Wyndham International 2002 - 2004
Wyndham International October 2002 - May 2003
ITT Sheraton August 1996 - July 1998
Skills
Resorts, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Hotel Management, Pre-opening, Food & Beverage, Restaurants, Front Office, Yield Management, Catering, Banquets, Tourism, Customer Service, Management, Operations Management, Rooms Division, Training, Casino
Education
Ryerson University 1976 — 1979
Hospitality Management
LinkedIn August 2014 - Present
Andrew Freeman & Co November 2013 - August 2014
Fishbowl Marketing October 2012 - November 2013
Fishbowl Marketing May 2011 - October 2012
Gaylord National Resort & Convention Center December 2010 - April 2011
Gaylord National Resort & Convention Center August 2010 - December 2010
USD Office of Media Relations January 2008 - May 2008
Skills
Social Media, Google Analytics, Facebook, Email Marketing, Press Releases, Social Media Marketing, Online Marketing, Public Relations, Marketing, Media Relations, Advertising, Newsletters, Marketing Strategy, Integrated Marketing, Digital Marketing, Social Networking
Education
University of San Diego 2006 — 2010
Communication Studies, Psychology
Perry Street Public Charter School June 2010 - November 2013
Hyde Leadership Public Charter School October 2008 - August 2009
Gaylord National Resort & Convention Center February 2008 - October 2008
Trinity (Washington) University November 2006 - February 2008
Capital Hilton and Washington Hilton October 2005 - November 2006
Early Head Start National Resource Center @ ZERO TO THREE July 2001 - October 2005
Ingleside at Rock Creek Retirement Home March 2001 - July 2001
United States Army, Ireland Army - Community Hospital December 1996 - December 2000
Skills
Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Administrative..., Microsoft Excel
Education
Arny Basic Training & AIT Training 1996 — 1996
Certificate, Cook/Diet Tech
Suitland Senior High School 1992 — 1996
Diploma, General Studies, 9-12
Prince George's Community College
Some College, General Studies
Guest Services, Inc. December 2014 - Present
Senoda May 2014 - December 2014
Gaylord National Resort & Convention Center August 2007 - May 2014
Kensington Creative Worldwide, Inc. July 2006 - August 2007
Grubb & Ellis March 2004 - July 2006
American Geophysical Union November 2002 - March 2004
Mid Atlantic Real Estate Journal August 1999 - August 2002
The Daily Record September 2000 - June 2002
The Catholic Review May 1998 - August 1999
Skills
Graphic Design, Photography, Layout, Adobe Creative Suite, Vector Illustration, Digital Photography, Art Direction, Art, Public Relations, Logo Design, Creative Direction, Web Design, InDesign, Photoshop, Advertising, Graphics Layout, Magazine Design, Designing Marketing..., Digital Illustration, Online Advertising, QuarkXPress, Commercial Photography, Newspaper Design, Typography, Trade Shows, Marketing Strategy, Marketing Communications, Branding & Identity, Corporate Branding
Education
Loyola College in Maryland 1994 — 1998
Bachelor of Arts (B.A.), English & Writing; Communications
Fig & Olive April 2015 - Present
Gaylord National Resort & Convention Center - Marriott International August 2012 - April 2015
Think Food Group December 2009 - August 2012
Gaylord National Resort & Convention Center March 2009 - December 2009
Gaylord Palms Resort & Convention Center August 2008 - February 2009
Bruegger's Bagels May 2007 - June 2008
Skills
Food & Beverage, Restaurant Management, Hospitality Management, Hospitality, Menu Development, Hospitality Industry, Fine Dining, Hotel Management, Catering, Food Service, Event Management, Customer Service, Event Planning, Food, Recruiting, Labor Management, Banquets, Microsoft Office, Social Media, Hotels
Education
Florida State University 2005 — 2008
Bachelor's, Business, Major in Hospitality Administration
St. John's University 2004 — 2005
Business, Major in Hospitality
Hilton Worldwide August 2013 - Present
Hilton Worldwide December 2010 - August 2013
Gaylord National Resort & Convention Center May 2007 - October 2010
Gaylord National Resort & Convention Center January 2005 - May 2007
Virginia Crossings Resort-Benchmark Hospitality May 2003 - January 2005
Turtle Bay Resort-Benchmark Hospitality March 2002 - May 2003
Lansdowne Resort-Benchmark Hospitality June 1999 - March 2002
Lansdowne Resort-Benchmark Hospitality August 1998 - June 1999
The Forrestal At Princeton-Benchmark Hospitality October 1997 - August 1998
The Forrestal at Princeton-Benchmark Hospitality September 1995 - October 1997
Skills
Coaching, Convention Services, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Marketing Management, Meeting Planning, Pre-opening, Resorts, Revenue Analysis, Sales
Education
Northwood University 1991 — 1995
Hospitality Management, Hospitality Management
Bensalem High School 1988 — 1991
Cecelia Snyder Middle School 1984 — 1988
Gaylord National Resort & Convention Center December 2014 - Present
Washington Marriott Wardman Park February 2011 - Present
Chicago Marriott Downtown 2006 - 2010
Skills
Hospitality Management, Security, Hospitality, Executive Protection, Hotel Management, Pre-opening, Hospitality Industry, Resorts, Hotels, Team Building
Education
Loyola University Chicago 2002 — 2006
Bachelors of Science, Criminal Justice/Sociology
Navy League of the United States September 2013 - Present
Sterling Events Group October 2012 - September 2013
Gaylord National Resort & Convention Center July 2009 - September 2012
Gaylord Palms Resort & Convention Center October 2006 - January 2009
Choice Hotels International November 1998 - October 2006
Choice Hotels Intl 1998 - 2006
Choice Hotels International November 1998 - June 1999
American Hotel & Lodging Association April 1997 - November 1998
American Hotel & Lodging Association November 1996 - April 1997
World Presidents' Organization November 1995 - November 1996
Skills
Operations Management, Hospitality Industry, Hotels, Convention Services, Meeting Planning, Hospitality, Project Planning, Fine Dining, Grand Openings, Business Meetings, Catering, Sponsorship, Event Planning, Food & Beverage, Event Management, Resorts, Hospitality Management, Budgets, Hotel Management, Corporate Events, Trade Shows
Education
University of Dayton 1988 — 1992
BA, Communication
Walt Disney World April 2014 - Present
Independent Professional September 2013 - April 2014
Gaylord National Resort & Convention Center 2006 - 2013
Walt Disney World Resort 2002 - 2006
Yesawich, Pepperdine, Brown & Russell 2000 - 2002
Walt Disney World 1999 - 2000
Skills
Marketing Communications, Publicity, Integrated Marketing, Marketing, Social Networking, Internal Communications, Event Management, Public Relations, Corporate Events, Trade Shows, Marketing Strategy, Blogging, Email Marketing, Advertising, Press Releases, Social Media Marketing, Social Media, Facebook, Media Relations, Content Marketing, Conventions, Corporate Meetings, Group Meetings
Education
University of Kansas 1995 — 1999
Bachelor of Arts (B.A.), Journalism
Main Event Caterers September 2015 - Present
Gaylord National Resort & Convention Center September 2007 - September 2015
Gaylord Texan Resort & Convention Center November 2005 - September 2007
Adam's Mark Dallas April 2003 - November 2005
Baibrook Partnership December 2001 - April 2003
Marriott DFW August 2000 - December 2001
Crowne Plaza Addison June 1999 - August 2000
Bristol Suites June 1997 - June 1999
Ristorante Guiliana February 1994 - June 1997
Loews Anatole Hotel August 1991 - January 1994
Skills
Trade Shows, Employee Relations, Operations Management, Leadership, Labor Management, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Opening Hotels, Hiring, Tourism, Cost Control, Recipes, Hotel Booking, Guest Service Management, Gourmet, Management, Recruiting, Pre-opening experience, Convention Services
Education
State University of New York at Delhi
AAS, Hotel Management
Program Coordinator of Culinary at College of Coastal Georgia and Farmer/Owner of Gilliard Farms June 2013 - Present
Lodge at Little St. Simons Island October 2011 - July 2013
Haute Catering by Ridgewells October 2010 - March 2011
Culinary Wonders 2010 - 2011
Prince George's Community College July 2008 - November 2010
Heritage Link Brands March 2007 - March 2010
Gaylord National Resort & Convention Center March 2008 - February 2009
Satin & Savory May 1999 - May 2008
Nordstrom March 2007 - March 2008
Skills
Culinary Skills, Recipes, Menu Development, Cuisine, Restaurants, Food, Catering, Chef, Hospitality Industry, Wine, Cooking, Food & Beverage, Restaurant Management, Customer Service, Hospitality, Event Planning, Food Safety, Sanitation, Leadership, Banquets, Fine Dining, Hospitality Management, Food Preparation, Event Management, Public Speaking, Culinary Management, Higher Education, Menu Costing, PowerPoint, Management, Hotels, Food Quality, Budgets, Ingredients, Gourmet, Cost Control, Culinary Education, Training, Sauces, Menu Engineering, Food Processing, Wine Tasting, Time Management, Baking, Pre-opening, Supervisory Skills, Organic Farming, Compost
Education
UC Santa Cruz Center for Agroecology & Sustainable Food Systems (CASFS) 2011 — 2011
Farming - Apprenticeship in Ecological Horticulture
The Culinary Institute of America 1997 — 1999
Bachelors, Culinary Management
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Marriott International February 2014 - March 2015
Gaylord National Resort & Convention Center February 2012 - February 2014
Gaylord National Resort & Convention Center November 2011 - January 2012
Make-A-Wish Foundation® of the Mid-Atlantic February 2008 - September 2011
City Year, Washington DC July 2007 - February 2008
Second Genesis, Inc May 2006 - July 2007
Second Genesis, Inc January 2006 - May 2006
Skills
Catering, Community Outreach, Conference Coordination, Event Management, Fundraising, Grant Writing, Microsoft Office, Leadership, Training, Public Speaking, Marketing, Editing, Research, Management, Customer Service, Time Management
Education
University of Maryland College Park 2004 — 2006
Bachelor of Arts, Sociology & Family Studies
Toll Brothers July 2014 - Present
B.F. Saul Mortgage Company October 2013 - July 2014
AvalonBay Communities April 2013 - October 2013
Archstone First + M May 2012 - April 2013
Archstone Ballston Square August 2011 - May 2012
Gaylord National Resort & Convention Center May 2010 - August 2011
Memphis Marriott Downtown Hotel May 2009 - May 2010
Choice Hotels International February 2009 - May 2009
Sawgrass Marriott Resort & Spa June 2008 - August 2008
Four Points by Sheraton February 2007 - May 2008
Skills
Hospitality, Customer Service, Marketing, Hotels, Hospitality Industry, Training, Advertising, Management, Sales Management, Revenue Analysis, Event Planning, Recruiting, Team Building, Microsoft Office, Customer Satisfaction, Public Speaking, Online Marketing, Fundraising, Tourism, Resorts, Microsoft Word, Restaurants, Social Media Marketing
Education
University of Tennessee-Knoxville 2004 — 2008
Bachelor of Science in Service Management, Hospitality
University of Alabama in Huntsville 2005 — 2005
Mathematics
The University of Tennessee
Bachelor of Science, Service Management – Hospitality Management
Gaylord Entertainment August 2007 - Present
Gaylord National Resort & Convention Center 2007 - Present
Skills
Revenue Analysis, Hotels, Hospitality Management, Hospitality, Hotel Management, Resorts, Hospitality Industry, Tourism, Catering, Trade Shows, Selling Skills, Sales Management, Sales, Sales Process, Account Management
Education
College of Notre Dame of Maryland
BA, Communications/Public Relations Minor Business Law
The Potomac Riverboat Company November 2012 - March 2014
Gaylord National Resort and Convention Center June 2011 - November 2012
Gaylord National Resort & Convention Center November 2010 - May 2011
Behind the Scenes Events, LLC March 2010 - November 2010
Bar Management Group August 2009 - December 2009
Retail Sports Marketing May 2008 - July 2009
Skills
Event Management, Event Planning, Meeting Planning, Hospitality, Social Media, Public Relations, Customer Service, Sponsorship, Social Media Marketing, Corporate Events, Social Networking, Marketing Communications, Marketing, Facebook, Hotels, Budgets, Management, Tourism, Fundraising, Catering, Trade Shows, Entertainment, Time Management, Convention Services, Sales, Hospitality Management, Hospitality Industry, Private Events
Education
University of South Carolina-Columbia 2003 — 2007
Bachelor of Science (B.S.), Sports & Entertainment Management
The University of Queensland 2005 — 2005
Study Abroad, General Electives
Gaylord National Resort & Convention Center October 2014 - Present
Gaylord National May 2012 - Present
Gaylord Entertainment May 2011 - May 2012
Hyatt Hotels Corporation June 1999 - November 2007
Education
State University of New York - System 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Hotel/Motel Administration/Management
Comcast January 2013 - Present
Sleep Inn Hotel August 2010 - Present
Metropolitan Nashville Public Schools June 2011 - Present
The Scott, Paige, Linston & Berry Diaspora Foundation April 2000 - Present
Gaylord National Resort & Convention Center 2015 - 2015
Gaylord National Resort & Convention Center 2015 - 2015
Gaylord National Resort & Convention Center 2015 - 2015
Comcast 2013 - 2015
Comcast 2013 - 2015
Comcast 2013 - 2015
Skills
Strategic Planning, Customer Service, Healthcare, Marketing, Salesforce.com, Leadership, Sales, Public Speaking, Coaching, Team Leadership, Microsoft Office, Team Building, Social Media, Product Management, Training, Call Centers, Leadership Development, Nonprofits, Human Resources
Education
Tennessee State University 1983 — 1997
Farragut Senior High School 1974 — 1978
Independently Employed August 2014 - Present
Honest Soul Yoga March 2014 - February 2015
Gaylord National Resort & Convention Center January 2013 - August 2014
Dallas Marriott City Center January 2011 - December 2012
The Ritz-Carlton, Dallas January 2011 - December 2012
The Ritz-Carton, Dallas November 2009 - January 2011
Ritz-Carlton, Philadelphia July 2009 - November 2009
Penn State Hospitality Services May 2008 - May 2009
Skills
Accounting, Accounts Payable, Auditing, Account Reconciliation, Invoicing, Software Documentation, Internal Controls, Hospitality Industry, Finance, Budgets, Forecasting, Hotel Management, Hotels, Hospitality Management, Micros, Revenue Analysis, Management, Hospitality
Education
Maryland University of Integrative Health 2014 — 2016
Master of Science (MS), Nutrition & Integrative Health
Penn State University 2005 — 2009
Bachelor of Science, Hotel, Restaurant & Institutional Management
Four Seasons Hotel Baltimore June 2015 - Present
Gaylord National Resort & Convention Center January 2009 - May 2011
Radisson Plaza Lord Baltimore November 2004 - January 2009
Mandarin Oriental Washington D.C. September 2003 - December 2003
The Jefferson, A Loews Hotel March 2002 - September 2003
Harbor Court Court November 1985 - November 2001
Skills
Hotels, Sales, Hospitality Industry, Revenue Analysis, Hotel Management, Hospitality, Resorts, Food & Beverage, Pre-opening, Customer Service, Management, Hospitality Management, Yield Management, Meeting Planning, Tourism, Front Office, Catering
Education
Notre Dame of Maryland University 1999 — 2001
Under Graduate, Business
Goldey-Beacom College 1980 — 1982
A.A., Business
Cape Henlopen High School 1978 — 1980
H.S. Diploma, Business
Gaylord National Resort & Convention Center August 2013 - Present
Cox Media Group October 2011 - August 2013
WHDH-TV January 2011 - February 2012
WHDH-TV September 2010 - December 2010
WJLA-TV May 2009 - August 2009
Skills
ENPS, Linear Editing, Avid Newscutter, Field Producing, Breaking News, Media Relations, Journalism, Broadcast Journalism, News Writing, Final Cut Pro, AP Style, Broadcast, Broadcast Television
Education
Suffolk University 2007 — 2011
Bachelor of Science in Journalism, Broadcast Journalism
Walmart July 2012 - Present
Gaylord National Resort & Convention Center 2008 - November 2011
Breast Health Inc. March 2008 - 2010
Skills
Event Planning, Hospitality Management, Government, Hospitality, Human Resources, Hotels, Customer Service, Management, Hospitality Industry, Process Scheduler, Contract Negotiation, Food & Beverage, Fundraising, Meeting Planning
Education
Prince George's Community College 2007 — 2009
A.A. Hospitality Management, Hospitality Management
Howard University
Bachelor of Applied Science (BASc)
University of the District of Columbia
Gaylord National Resort & Convention Center October 2012 - May 2013
Gaylord Entertainment October 2011 - October 2012
Gaylord National Resort & Convention Center September 2009 - October 2011
Gaylord National Resort & Convention Center November 2007 - September 2009
Baltimore Marriott Hunt Valley August 2006 - July 2007
Baltimore Marriott Hunt Valley November 2000 - August 2006
Skills
Revenue Analysis, Hospitality Management, Resorts, Hotels, Forecasting, Hospitality, Front Office, Hospitality Industry, Rooms Division, Microsoft Office, Problem Solving, Customer Service, Project Management, Pre-opening, Micros, Yield Management, Microsoft Excel, Meeting Planning, Leadership, Event Planning, Management, Customer Satisfaction, Tourism, Catering, Food & Beverage, Revenue Forecasting, Convention Services, Hotel Booking, Event Management, Trade Shows, Restaurants, Food, Opera, Corporate Events, MICROS, Hotel Management
Education
Penn State University 1987 — 1992
BA, Classical Literature
Benchmark Resorts & Hotels August 2015 - Present
The Broadmoor March 2013 - August 2015
Gaylord National Resort & Convention Center December 2007 - March 2013
Gaylord Texan Resort & Convention Center July 2004 - December 2007
Six Flags Theme Parks 1996 - 2004
Skills
Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Hotels, Restaurants, Resorts, Hotel Management, Employee Relations, Pre-opening, Restaurant Management, Front Office, Training, Banquets, Revenue Analysis, Catering, Corporate Events, Cuisine, Culinary Skills, Customer Satisfaction, Customer Service, Employee Engagement, Employee Training, Event Management, Event Planning, Fine Dining, Food, Food Service, Guest Service Management, Hiring, Human Resources, Income Statement, Leadership, Meeting Planning, Menu Development, Micros, New Restaurant Openings, Opening Hotels, Pre-opening experience, Property Management..., Recipes, Recruiting, Rooms Division, Team Building, Tourism, Wine, Yield Management, Food Safety
Education
University of Phoenix 2007 — 2010
Masters, Human Resource/Business Administration
The University of Texas at Arlington 1999 — 2003
BA, Kinesiaology
Abilene Christian University 1998 — 1999
Business
Gaylord National Resort & Convention Center August 2013 - Present
Hershey Entertainment & Resorts April 2010 - August 2013
Hershey Entertainment & Resorts June 2008 - April 2010
Terry Hines & Associates January 2007 - April 2007
Skills
Hotels, Budgets, Event Planning, Public Relations, Media Relations, Press Releases, Social Media, Editing, Hospitality Industry, Television, Event Management
Education
Susquehanna University 2004 — 2008
Bachelor, Public Relations, Advertising, Studio Art
Gaylord National Resort & Convention Center April 2014 - Present
Hilton Worldwide January 2013 - April 2014
Marriott Hotels November 2011 - January 2013
White Lodging Services November 2008 - November 2011
Westmont Hospitality Group July 2007 - December 2008
Crestline Hotels & Resorts March 2006 - July 2007
White Lodging Services July 2005 - March 2006
Skills
Hotels, Hospitality Management, Meeting Planning, Catering, Sales, Hospitality, Trdeshows, Convention Sales, Negotiations, Relationship Building, Delphi, Revenue Analysis, Forecasting, Marketing Strategy, Public Relations, Marketing, Banquets, Corporate Events, Account Management, Business Travel, Direct Sales, Contract Negotiation, Guest Service Management, Sales Operations, Yield Management, Hotel Management, Food & Beverage, Sales Management, Trade Shows, Event Planning, Convention Services, Micros, Tourism, Event Management, Hotel Booking, Hospitality Industry, Property Management..., Leisure, Banquet Operations, Front Office, Management, Hotel Administration, Lodging, Revenue Forecasting, Opera, Rooms Division, Pre-opening, Restaurants, Menu Development, Opening Hotels
Education
Purdue University
Bachelor's degree, Hospitality Management
Gaylord National Resort & Convention Center May 2015 - Present
Yeshivat Noam January 2013 - April 2015
Pepe Luxury Motors Mercedes-Benz August 2012 - January 2013
Global Entertainment Security February 2011 - May 2012
New York City Police Department September 2010 - March 2011
Manhattan Mercedes Benz February 2006 - March 2011
NYPD Liaison Unit 2005 - 2010
Queens Narcotics Division September 1998 - September 2000
New York City Police Department August 1992 - September 2000
NYPD Narcotics Division August 1997 - September 1998
Skills
Executive Protection, Enforcement, Physical Security, Criminal Investigations, Surveillance, Private Investigations, Patrol, Security, Counterterrorism, Police, Intelligence, Counter Surveillance, Risk Assessment, Homeland Security, Internal Investigations, Corporate Security, Investigation, Law Enforcement..., Public Safety, Computer Forensics, Protection, Fraud, Firearms, Evidence, Interrogation, Emergency Management, Security Operations, Security Management, Close Protection, Security Training, Crime Prevention, Dignitary Protection, CCTV, Tactics, Intelligence Analysis, Workplace Violence, Background Checks, Training, Personal Protection, Management, Criminal Justice, Crisis Management, Personal Security, Event Management, Homicide Investigations, Access Control, Asset Protection, Loss Prevention, Undercover, First Responder
Education
John Jay College of Criminal Justice, City University of New York 2003 — 2005
Police Ethics, Police Supervision
Manhattan College 2003 — 2005
BS, Organizational Management Cum Laude
Department Of Justice 1997 — 1997
Certification Method Of Instruction, Method Of Instruction
NYS Department Of State
Private Investigator License
NYS Department Of State
Armed Security Guard License, Private Investigator
New Jersey SORA
State Of New Jersey Security Guard
State of California
Security Guard Course
YMCA of Metropolitan Washington September 2011 - Present
Lane Enterprises October 2009 - Present
YMCA of Metropolitan Washington May 2012 - January 2013
Gaylord National Resort & Convention Center November 2010 - June 2011
KBR Inc. January 2009 - August 2009
Skills
Optimistic..., Extensive experience..., Immense knowledge of..., Enviable ability to..., Experience with..., Strong analytical and..., Program Management, Budgets, Policy, Human Resources
Education
Florida State University - School of Communication 2004 — 2006
Bachelor's degree, Interdisciplinary Social Sciences, cum laude
Tallahassee Community College 2002 — 2004
Associate of Arts (A.A.), Retail Merchandising & Math Studies, magna cum laude
Florida Agricultural and Mechanical University 1998 — 2002
Bachelor of Science (BS), Education
Land O’ Lakes High School 1994 — 1998
Diploma
Gaylord National Resort & Convention Center February 2008 - Present
Centerplate November 2006 - February 2008
ARAMARK November 2004 - March 2006
Skills
Leaership, Organizational Structure, Competitive Analysis, Food & Beverage, Hospitality Management, Banquets, Hotel Management, Hospitality Industry, Resorts, Hotels
Education
Morgan State University 1992 — 1996
Bachelor of Science, Civil Engineering
Balimore Polytechnic Institute 1988 — 1992
Advanced College Preparatory Degree, Engineering
International Association of Chiefs of Police April 2015 - Present
CFM Management Services July 2014 - April 2015
Youth For Understanding USA (YFU) June 2014 - September 2014
InterSolutions Inc. August 2013 - July 2014
Gaylord National Resort & Convention Center April 2013 - May 2014
Catholic Charities of the Archdiocese of Newark February 2012 - May 2012
Seton Hall Student Activities Board May 2011 - May 2012
Asociación Tepeyac de New York September 2011 - November 2011
Democratic Whip/Congressman Steny Hoyer May 2011 - August 2011
Skills
International Relations, Research, Social Media, Microsoft Office, Spanish, Event Planning, Community Outreach, Event Management, Legal Research, Leadership, Nonprofits, PowerPoint, Strategic Communications, Social Networking, Intercultural..., Scholarly Research
Education
Seton Hall University 2008 — 2012
Bachelor of Science (B.S.), International Relations; Latin American and Latino/Latina Studies; Minor in Spanish