Gaylord Opryland Resort & Convention Center
Address: 2800 Opryland Dr, Nashville, TN 37214 Phone: (615) 889-1000: : Category: : : : : Place name: Website: Website: https://www.marriott.com/hotels/travel/bnago-gaylord-opryland-resort-and-convention-center/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2 Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• PricelineLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Feb 3 Mon, Feb 4 2 1 guest2 guests3 guests4 guests $178 Expedia.com Read Real Guest Reviews · Get Instant Confirmation $178 Booking.com $178 Hotels.com $178 Priceline $178 Orbitz.com $178 Hotwire.com $169 HotelPower.com $178 KAYAK.com $209 Agoda $178 Travelocity.com $169 Cancelon.comView more room rates View more rates from $169Couldn't update prices. Try again.Expedia.comTotal: $228/night$178View room rates on Expedia.com Booking.comTotal: $229/night$178View room rates on Booking.com Hotels.comTotal: $228/night$178View room rates on Hotels.com PricelineTotal: $230/night$178View room rates on Priceline Orbitz.comTotal: $228/night$178View room rates on Orbitz.com Hotwire.comTotal: $228/night$178View room rates on Hotwire.com HotelPower.comTotal: $213/night$169View room rates on HotelPower.com KAYAK.comTotal: $230/night$178View room rates on KAYAK.com AgodaTotal: $263/night$209View room rates on Agoda Travelocity.comTotal: $228/night$178View room rates on Travelocity.com Cancelon.comTotal: $222/night$169View room rates on Cancelon.com Gaylord Opryland Resort & Convention Center2800 Opryland Dr, Nashville, TN 15,404 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• PricelineLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Feb 3 Check out Mon, Feb 4Expedia.comTotal: $228/night$178View room rates on Expedia.com Booking.comTotal: $229/night$178View room rates on Booking.com Hotels.comTotal: $228/night$178View room rates on Hotels.com PricelineTotal: $230/night$178View room rates on Priceline Orbitz.comTotal: $228/night$178View room rates on Orbitz.com Hotwire.comTotal: $228/night$178View room rates on Hotwire.com HotelPower.comTotal: $213/night$169View room rates on HotelPower.com KAYAK.comTotal: $230/night$178View room rates on KAYAK.com AgodaTotal: $263/night$209View room rates on Agoda Travelocity.comTotal: $228/night$178View room rates on Travelocity.com Cancelon.comTotal: $222/night$169View room rates on Cancelon.com Hotel details Situated 9 miles from the Country Music Hall of Fame and Museum, this upscale resort with a sprawling atrium is a 10-minute walk from the Grand Ole Opry and 8 miles from Nashville … MORE International Airport. Traditional rooms offer Wi-Fi (fee) and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas. Room service is available. Amenities include an exercise room, a spa, and 19 restaurants and bars, as well as an indoor pool, 2 outdoor pools, and 9 acres of indoor gardens (boat tours are available). There's also an 18-hole golf course and over 750,000 sq ft of event space, including 6 ballrooms. Free Wi-Fi Indoor and outdoor pool Air-conditioned Laundry service Business center Room service Free breakfast Parking Pet-friendly Kid-friendly Restaurant Kitchens in some rooms Airport shuttle Spa Fitness center Golf course Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Gaylord Opryland Resort & Convention Center Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Some guests said the bathrooms were small & cleanliness could be improved · Some guests commented maintenance could be improved Location · Shopping, sightseeing, restaurants & bars nearby · Near the airport Service & facilities · Guests appreciated the friendly staff · Some guests said reception & housekeeping could be improved · Childcare & conference space View all reviews Questions & answers Ask a question Q: When do they turn on Christmas lights A: November 10(11 more answers)See all questions (131)
Gaylord Opryland Resort & Convention Center List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Gaylord Opryland Resort & Convention Center. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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106 Gaylord Opryland Resort & Convention Center employees in database. Find out everything there's to know about Gaylord Opryland Resort & Convention Center employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Gaylord Opryland Resort & Convention Center Employees
STR, Inc. September 2014 - Present
STR, Inc. May 2014 - Present
Marriott International April 2013 - May 2014
Marriott International November 2012 - May 2013
Gaylord Opryland Resort & Convention Center October 2010 - November 2012
Skills
Front Office, Hotels, Resorts, Hospitality, Customer Satisfaction, Concierge Services, Development & Training, Hospitality Industry, Outstanding..., VIP Services, Rooms Division, Property Management..., Training, HotSOS, Customer Service, Tourism, Revenue Analysis, Bilingual-English/Tagalo..., Proficient in LMS/PMS..., Organizational..., Proficient in..., Pre-opening, Pre-opening experience, Travel Planning, Opening Hotels, Reservation, Data Entry, Data Research, Geological Mapping, Hospitality Management
Education
The University of Tennessee at Chattanooga 2008 — 2010
Registered Nursing/Registered Nurse
Volunteer State Community College 2011 — 2014
Radiologic Technology/Science - Radiographer
Pope John Paul II Highschool 2004 — 2008
The University of Tennessee at Chattanooga
Volunteer State Community College
ONstage August 2009 - Present
PSAV September 2005 - August 2009
Gaylord Opryland Resort & Convention Center 2005 - 2009
Presentation Services 2005 - 2007
PSAV March 1999 - September 2005
Gearhouse/ Allied Audio Visual Services April 1988 - March 1999
Skills
Corporate Events, Trade Shows, AV, Meeting Planning, Event Management, Live Events, Event Planning, Hospitality, Hotels, Entertainment, Production Managment, Hospitality Industry, Lighting, Video Production, Leadership, Sponsorship, Sales, Management, Sound, Video, Weddings, Parties, Wedding Planning, Private Events, Incentives, Event Producing, Festivals, Relationship Marketing, Live Sound, Production Management, Event Production
Education
Nashville State Technical College 1983 — 1985
Associate, Media Production / Electronic Engineering Technology
Middle Tennessee State University
Sarah Cannon Research Institute December 2014 - Present
Sarah Cannon Research Institute May 2014 - December 2014
Gaylord Opryland Resort & Convention Center May 2012 - December 2014
Sarah Cannon Research Institute February 2013 - May 2014
Skills
Data Entry, Customer Service, Communication Skills, Solid computer skills, Hospitality, Microsoft Word, Microsoft Office, Microsoft Excel, Human Resources, Software Documentation, Oncology
Education
University of South Florida 2006 — 2008
Bachelor's degree, Marketing
Pasco-Hernando Community College 2003 — 2005
Associate's degree, Business Administration
Marriott International March 2011 - Present
The Hutton Hotel October 2009 - March 2011
Renaissance Nashville September 2008 - October 2009
Union Station Nashville Hotel January 2008 - August 2008
Gaylord Opryland Resort & Convention Center January 2001 - December 2007
Skills
Hospitality, Hotel Sales, Event Management, Meeting Planning, Hotels, Resorts, Hospitality Management, Front Office, Contract Negotiation, Management, Marketing, Selling, Sales Operations, Marketing Strategy, Customer Satisfaction, Leadership, Training, Market Planning, Operations Management, Direct Sales, Recruiting, Forecasting, New Business Development, Strategic Planning, Pre-opening, Hiring, Marketing Communications, Public Relations, Inventory Management, Sales Process, Sales, Networking, Income Statement, Social Networking, Time Management, B2B, Sales Presentations, Incentives, Team Leadership, P&L, Advertising, CRM, Food, Salesforce.com, Lead Generation, Customer Retention, Email Marketing, Hotel Booking, Marketing Management
Education
East Tennessee State University 1993 — 1996
Childhood Education and Storytelling
St. Cecilia Academy 1990 — 1993
Union Square Hospitality Group September 2014 - Present
Union Square Hospitality Group February 2014 - September 2014
Ze To Go June 2013 - January 2014
Altamarea Group April 2013 - June 2013
Union Square Hospitality Group July 2011 - April 2013
Todd English Enterprises June 2010 - July 2011
David Burke Group October 2009 - June 2010
Gaylord Opryland Resort & Convention Center November 2007 - April 2008
Skills
Pastry, Culinary Skills, Recipes, Fine Dining, Restaurants, Baking, Food Service, Hospitality, Cuisine, Menu Development, Banquets, Gourmet, Food, Catering, Food & Beverage, Bread, Cooking, Chef
Education
The Culinary Institute of America 2005 — 2009
Associates of Occupational Studies, Baking and Pastry Arts
Gaylord Opryland Resort & Convention Center October 2010 - Present
STERIS Corporation October 1997 - August 2009
Sunrise Medical 1986 - 1997
Skills
Sales Operations
Education
Birmingham-Southern College 1968 — 1972
Bachelor of Arts (B.A.), English
Parthenon Management Group June 2015 - Present
Gaylord Opryland Resort & Convention Center March 2010 - June 2015
Gaylord Opryland Resort & Convention Center September 2005 - March 2010
Gaylord Opryland Resort & Convention Center September 2003 - September 2005
Gaylord Entertainment August 2002 - September 2003
McDonald's Corporation January 2000 - June 2002
Walt Disney World January 1994 - March 2000
Ethan Allen May 1998 - January 2000
Walt Disney World July 1994 - October 1996
Skills
Program Management, Training & Development, Event Management, Event Planning, Business Management, Corporate Events, Coordinating Events, Operations Management, Management, Customer Service, Customer Satisfaction, Training Delivery, Hotels, Food, Training, Hospitality, Hospitality Management, Meeting Planning, Convention Services, Hospitality Industry, Team Building, Restaurant Management, Guest Service Management, Resorts, Food & Beverage, Hotel Management, Sales, Trade Shows, Leadership
Education
University of Central Florida 1995 — 1997
Organizational Communication, Communication
Iowa Lakes Community College 1992 — 1994
Undergrad
White House Black Market July 2012 - Present
Lynnette Cole & Co. January 2003 - Present
BCBG Max Azria November 2011 - July 2012
Holiday Inn Vanderbilt January 2010 - March 2011
O'More College of Design 2009 - 2010
Finlay Fine Jewelry July 2008 - June 2009
Gaylord Opryland resort & Convention Center July 2003 - October 2008
Holiday Inn Brentwood June 2002 - July 2003
Petals & Lace, Inc. November 1984 - June 2002
Bizon Model & Talent Managent 1990 - 1993
Skills
Sales & Business..., Account Management, Operations Management, Communications, Client Education &..., Meeting and Event..., Event Design, Performance Evaluation, Recruitment/Hiring, Staff Development &..., Project Management, Preparation/Logistics, Vendor Negotiations, Event Catering, Wardrobe Styling, Wardrobe Design, Floral Design, Advertising, Catering, Communication, Customer Service, Event Management, Event Planning, Fashion, Management, Marketing, Merchandising, Performance Appraisal, Negotiation, Public Relations, Retail, Sales, Social Media, Social Media Marketing, Social Networking, Styling, Training
Education
Lipscomb University 1989 — 1990
Fashion Merchandising and Design
Tennessee Tech University
Deloitte November 2014 - Present
Westin Austin at the Domain September 2013 - October 2014
Sheraton Nashville Downtown January 2013 - September 2013
Marriott at Vanderbilt October 2010 - December 2012
Gaylord Opryland Resort & Convention Center March 2009 - October 2010
Gaylord Opryland Resort & Convention Center December 2007 - March 2009
Gaylord Opryland Resort & Convention Center November 2006 - November 2007
A Perfect Day 2005 - 2006
Skills
Delphi, Daylight, Outlook, Microsoft Excel, PowerPoint, Menu Development, Menu Costing, Business Networking, Product Customization, Marketing Strategy, Catering, Weddings, CI/TY, Sales, Networking, Hospitality, Hotels, Convention Services, Parties, Hotel Management, Wedding Planning, Banquets, Meeting Planning, Resorts, Event Management, Revenue Analysis, Hospitality Management, Tourism, Restaurants, Hospitality Industry
Education
University of Tennessee-Knoxville - College of Business Administration 2002 — 2005
Bachelor of Science in Business Administration, Public Administration, Economics, Magna Cum Laude
Marriott Global Reservation Sales & Customer Care June 2014 - Present
Marriott Global Reservation Sales & Customer Care October 2012 - June 2014
Gaylord Opryland Resort & Convention Center April 2010 - October 2012
Gaylord Opryland Resort and Convention Center June 2009 - April 2010
Hampton Inn- Lafayette, IN August 2007 - May 2009
Homewood Suites- Lafayette, IN August 2007 - May 2009
Skills
Hotels, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Front Office, Food & Beverage, Resorts, Pre-opening, Tourism
Education
Purdue University 2005 — 2009
Bachelor of Science, Hospitality and Tourism Management
Purdue University
Gaylord Opryland Resort & Convention Center March 2014 - Present
Mid-Cumberland Community Action Agency November 2013 - March 2014
Care Counselors LLC November 2012 - November 2013
The Nashville Predators and Powers Management September 2010 - June 2012
Premier Micronutrient Corp. January 2008 - September 2010
The EAR Foundation October 2002 - January 2008
CMT 1993 - 2005
Skills
Event Planning, Event Management, Public Relations, Nonprofits, Research, Microsoft Office, Community Outreach, Healthcare, Fundraising, Social Media, Music, Social Networking, Social Media Marketing, Promotions, Human Resources, Sales, Microsoft Word, Editing, Sponsorship, Sports Marketing, Customer Service, Advertising, Public Speaking, Music Industry, Media Relations, Microsoft Excel, Marketing, Healthcare Industry, Healthcare Management, Marketing Management, Non-profit Leadership, Leadership
Education
Indiana University-Northwest 1984 — 1986
Licensed Practical/Vocational Nurse Training
Center for Non-profit Management, Nashville, TN 2002 — 2008
Non-Profit Management, HR, Advanced Grant Writing, Federal Grant Writing, ePhilanthropy,, Non-Profit/Public/Organizational Management
Thrive Creative Group July 2004 - Present
AIGA Nashville 2007 - Present
Gaylord Hotels August 2007 - July 2009
Ad One Advertising - Creative Experts July 2008 - March 2009
Gaylord Entertainment 2007 - 2008
Gaylord Opryland January 2007 - July 2007
Gaylord Opryland Resort & Convention Center 2007 - 2007
Ad One Advertising 2003 - 2006
Skills
Marketing Strategy, Brand Development, Web Design, Graphic Design, Adobe Creative Suite, Photography, Wordpress, Mac, InDesign, WordPress, Copywriting, Logo Design, Corporate Branding, SEO, Social Media Marketing, Advertising, Social Media, Layout, Illustration, Web Development, Social Networking, Art Direction, Integrated Marketing, Newsletters, Branding & Identity, Graphics, Creative Direction, Art, Brochures, Marketing, HTML, Event Management, Public Relations, Creative Strategy, Email Marketing
Education
Austin Peay State University 1998 — 2001
Bachelor of Fine Arts, Graphic Design
David Lipscomb University 1997 — 1998
Gaylord Opryland Resort & Convention Center November 2013 - Present
Gaylord National Resort & Convention Center May 2012 - October 2013
Atlantis Casino Resort Spa April 2011 - April 2012
Grand Sierra Resort March 2007 - May 2011
Skills
Banquets, Budgets, Casino, Catering, Contract Negotiation, Convention Services, Corporate Events, Customer Service, Event Management, Event Planning, Food, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Marketing Communications, Marketing Strategy, Meeting Planning, Menu Development, Networking, Pre-opening, Resorts, Restaurants, Revenue Analysis, Sales, Sales Management, Social Networking, Trade Shows, Training, Tourism
Education
University of Nevada-Reno
Coldwell Banker Alliance Realty April 2015 - Present
HelmsBriscoe November 2013 - Present
Hilton Worldwide - Hampton Inn February 2013 - November 2013
Interstate Hotels & Resorts - Hampton Inn July 2005 - January 2013
Gaylord Opryland Resort & Convention Center June 2002 - May 2005
Gaylord Opryland Resort & Convention Center June 2001 - June 2002
Skills
Meeting Planning, Hotels, Hospitality, Hospitality Industry, Front Office, Revenue Analysis, Yield Management, Sales, Resorts, OnQ, Event Management, Hospitality Management, Hotel Management, Trade Shows, Rooms Division, Property Management..., Food & Beverage, Pre-opening, Tourism, Catering, Convention Services
Education
West Virginia University
B.A., Public and Mass Communications
Fairmont State University
Renaissance Ross Bridge July 2015 - Present
Kessler Collection July 2012 - February 2015
The Westin Memphis/Beale Street April 2010 - December 2010
Hyatt Place Opryland September 2006 - April 2010
Deutsche Bank September 2000 - February 2006
Gaylord Opryland Resort & Convention Center July 1994 - September 2000
Skills
Hotels, Hotel Management, Coaching, Training, Time Management, Customer Satisfaction, Budgets, Event Planning, Food, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Event Management
Education
University of North Alabama 1991 — 1994
Bachelor of Science (BS), Communication and Media Studies
Northeast Mississippi Community College 1989 — 1991
Associate's degree, Radio and Television
Vanderbilt University August 2009 - Present
Gaylord Opryland Resort & Convention Center 2005 - 2009
United Methodist Publishing House November 2001 - May 2005
The Nashville Scene 2000 - 2001
United States Department of Defense 1998 - 2000
Skills
Event Planning, Public Speaking, Logistics, Creative Strategy, Acting, Presentations, Budget Process, Customer Service, Event Producing, Time Management, Project Management, Event Management, Budgets, Nonprofits, Marketing, Meeting Planning, Strategic Planning, Creative Direction, Leadership, Management, Team Leadership, Hotels, Contract Negotiation, Hospitality, Entertainment, Strategy, Public Relations, Project Planning, Social Media Marketing, Sponsorship, Advertising, Social Media, Social Networking, Sales, Marketing Strategy, Fundraising, Marketing Communications
Education
Middle Tennessee State University 1995 — 1998
BS
Education and Training Concepts (etc) January 2010 - Present
Gaylord Entertainment 2007 - 2009
Gaylord Entertainment 2003 - 2007
Gaylord Entertainment January 2000 - November 2003
Gaylord Palms Resort & Convention Center 2001 - 2002
Gaylord Opryland Resort & Convention Center 1985 - 2000
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Training Delivery, Performance Management, Training, Restaurants, Food & Beverage, Food Service, Hotel Management, Resorts, Employee Relations, Leadership, Employee Training, Culinary Skills, Pre-opening, Public Speaking, Meeting Planning, Human Resources, Recruiting, Event Planning, Onboarding, Event Management, New Hire Orientations, Banquets, Catering, Restaurant Management, Revenue Analysis, Hiring, Menu Development, Front Office, Tourism, Yield Management, Customer Satisfaction, Corporate Events, Team Building, Trade Shows
Education
Middle Tennessee State University
Bachelor's degree, Secondary Education and Teaching
University of Central Florida 1979 — 1980
M.ED, Professional Development
University of Florida
Executive Education
Marriott International: Gaylord Palms Resort & Convention Center October 2012 - Present
Gaylord Palms Resort & Convention Center March 2006 - October 2012
Gaylord Opryland Resort & Convention Center August 2004 - February 2006
Gaylord Palms Resort & Convention Center September 2001 - August 2004
Universal Orlando March 1999 - September 2001
Education
University of Scranton 1991 — 1993
Color Burst Landscapes September 2014 - Present
Color Burst Landscapes March 2014 - September 2014
Cheyenne Botanic Gardens May 2013 - August 2013
Gaylord Opryland Resort & Convention Center February 2006 - May 2013
Ragan-Smith Associates February 2005 - March 2006
The Barn Nursery, Chattanooga, TN March 2003 - December 2004
Tennessee Aquarium January 2001 - January 2004
M.H. Michael Landscape Architects January 2000 - October 2001
Skills
Horticulture, Landscape Design, Landscaping, Garden, Leadership, Trees, Garden Design, Customer Service, Gardening, Parks, Organic Gardening, Botany, Lawn Care, Community Outreach, Hospitality, Management, Organic Farming, Construction, Photoshop, Construction Management, Sales, Ecology, Sustainable Design, Quality Assurance, Research, Community Development, Vegetables, Process Improvement, AutoCAD, Irrigation, Landscape Maintenance, Hotels, Public Speaking, Plant Identification, Landscape Architecture, Project Management, Team Building, Microsoft Word, Facilities Management, Sustainability, CAD, Land Development, Sustainable Agriculture, Environmental Awareness, Employee Training, Urban, Horticultural therapy, adaptive gardening, Land Use Planning, Marketing
Education
Horticultural Therapy Institute 2011 — 2012
Horticultural Therapy, Horticultural Therapy, 4.0
Volunteer State Community College 2009 — 2012
pre-professional medical, Mental and Social Health Services and Allied Professions
Auburn University 1992 — 1998
Bachelor of Landscape Architecture, Landscape design, history, study abroad
Gaylord Opryland Resort & Convention Center April 2014 - Present
The Duke Mansion February 2013 - April 2014
The Duke Mansion May 2011 - February 2013
Cobb Galleria Centre September 2010 - April 2011
Philips Arena May 2010 - September 2010
CHEERSPORT February 2005 - February 2010
To Write Love On Her Arms January 2009 - May 2009
Arby's Foundation May 2008 - August 2008
Skills
Event Management, Sports, Food & Beverage, Hotels, Event Planning, Social Media, Marketing, Customer Service, Twitter, Fundraising, Public Relations, Hospitality, Delphi, Corporate Events, Social Media Marketing, Non-profits, Microsoft Office, Facebook, Public Speaking, Social Networking, Management, Budgets, Training, Project Planning, Sponsorship, Sales
Education
University of South Carolina-Columbia 2006 — 2010
Bachelor of Science, Sports and Entertainment Management
Caesars Entertainment Corporation June 2015 - Present
Gaylord Opryland Resort & Convention Center February 2014 - May 2015
Caesars Entertainment Corporation December 2012 - February 2014
Caesars Entertainment Corporation April 2012 - December 2012
Caesars Entertainment Corporation January 2012 - April 2012
Caesars Entertainment Corporation May 2011 - March 2012
McFadden's Restaurant and Saloon January 2011 - June 2011
Comedy Works September 2009 - January 2011
Palo Lombardi’s Ristorante February 2008 - January 2011
CLM Weddings August 2008 - January 2009
Skills
Banquets, Hotels, Convention Services, Hospitality Management, Catering, Management, Resorts, Hospitality Industry, Bartending, Casino, Hotel Management, Food & Beverage, Pre-opening, Micros, Meeting Planning, Hospitality, Revenue Analysis, Front Office, VIP, Rooms Division, Property Management..., Restaurants, Fine Dining, Menu Development, Concierge Services, Restaurant Management, Guest Service Management
Education
University of Nevada-Las Vegas 2008 — 2012
Bachelor of Science in Hotel Administration, Hospitality Administration/Management
Destination Nashville 2011 - Present
Destination Nashville June 2005 - December 2011
Nashville Convention Center June 2003 - June 2005
Gaylord Opryland Resort & Convention Center November 1997 - February 2003
Gaylord Opryland Resort & Convention Center January 1990 - November 1997
Hyatt Hotels 1984 - 1990
Skills
Event Management, Hospitality Industry, Meeting Planning, Corporate Events, Hospitality, Event Planning, Customer Service, Trade Shows, Sales, Social Networking, Hospitality Management, Catering, Incentives, Marketing, Tourism, Social Media Marketing, Management, Hotels, Food & Beverage, Convention Services, Public Relations, Resorts, Marketing Communications, Team Building
Education
Eastern Illinois University 1978 — 1984
MA, Related Arts/Fine Art
Organization Impact October 2006 - Present
Two Rivers Baptist Church July 2005 - October 2006
Gaylord Entertainment Company February 2002 - June 2005
Gaylord Hotels 2003 - 2005
Gaylord Texan Resort and Convention Center 2003 - 2004
Gaylord Opryland Resort & Convention Center 2002 - 2003
Gaylord Entertainment Company October 1998 - February 2002
Gaylord Entertainment Company May 1997 - October 1998
Gaylord Entertainment Company August 1995 - May 1997
Executrain of Nashville January 1994 - August 1995
Skills
Business Continuity, Leadership Development, Strategic Planning, Employee Engagement, Non-profits, Management Consulting, Succession Planning, Employee Relations, Recruiting, Organizational..., Leadership, Human Resources, Training, Team Building, Onboarding, Organizational..., Nonprofits, Executive Coaching, Public Speaking, Strategy, Management, Event Management, Personal Development, Instructional Design, Staff Development, Program Management, Personnel Management, Business Strategy, Consulting, Sales, Employee Training, Coaching, New Hire Orientations, Organizational Design, Performance Management, Talent Management
Education
Murray State University 1987 — 1991
Master's degree, Organizational Communication, General
Sullivan University 2009 - Present
Gaylord Entertainment 2004 - 2009
Gaylord Opryland Resort & Convention Center 2001 - 2004
Gaylord Opryland Resort 1997 - 2001
Education
Aquinas College 2006 — 2008
Bachelors, Business Administration
Loews Hotels December 2014 - Present
Loews Hotels July 2012 - December 2014
D/H Leadership 2007 - November 2014
Gaylord Entertainment April 2007 - July 2012
Gaylord Opryland Resort & Convention Center April 2007 - July 2012
AmeriSuites October 2004 - February 2007
Hampton Inn & Suites December 2001 - May 2004
Trump Indiana, Inc May 2000 - December 2001
Trump Casino May 2000 - December 2001
Courtyard by Marriott Opryland 1997 - 1998
Skills
Accounting, General Ledger, Budgets, Auditing, Internal Audit, QuickBooks, Microsoft Excel, Sarbanes-Oxley Act, Management, Financial Statements, Analysis, Financial Reporting, Account Reconciliation, Accounts Receivable, Finance, Hotels, Internal Controls, Leadership, Microsoft Word
Education
Kaplan University-Davenport Campus 2009 — 2011
Masters, Accounting
Carson Newman College 1994 — 1996
Bachelor of Science; Associate of Science, Business Administration; Concentration of management, finance and accounting
Gaylord Opryland Resort & Convention Center November 2014 - Present
Gaylord Opryland Resort and Convention Center December 2013 - November 2014
South Beach Marriott Hotel January 2013 - December 2013
Joe’s Crab Shack Restaurant February 2012 - July 2012
Chili’s Bar and Grill April 2009 - March 2012
University of Alabama at Birmingham August 2011 - December 2011
Skills
Customer Service, POS, Hospitality, Supervising, Menu Development, Banquets, Restaurants, Leadership, Hospitality Management, Customer Satisfaction, Sales, Food & Beverage, Food Service, Training, Restaurant Management, Catering, Hospitality Industry, Hotel Management, Microsoft Office
Education
Florida International University 2013 — 2014
Master of Science (M.Sc.), Hospitality Administration/Management, 4.0 GPA
University of Alabama at Birmingham 2008 — 2011
Bachelor of Arts (B.A.), International/Global Studies
Groups360 February 2015 - Present
Carnton Plantation 2014 - Present
Bluewolf October 2012 - February 2015
Gaylord Hotels February 2010 - October 2012
Gaylord Opryland Resort & Convention Center May 2004 - February 2010
Homestead Village, Inc May 2001 - May 2004
Sunburst Hospitality May 1996 - May 2001
JF Hotels/Innkeepers USA June 1994 - May 1996
Tri-State Associations of Hampton Inn's 1995 - 1996
Long Island Hotel and Lodging Association 1994 - 1996
Skills
Salesforce.com, Leadership, Sales, Management, Business Development, Hotels, Hospitality, Lead Generation, Sales Management, Strategic Planning, Sales Process, Team Leadership, Revenue Analysis, Marketing, Strategy, Cloud Computing, Professional Services, Hotel Management, Training, Negotiation, Strategic Partnerships, Account Management, Trade Shows, SaaS, Selling, Marketing Strategy, Process Improvement, Sales Presentations, Sales Operations, Competitive Analysis, Direct Sales, Online Marketing, Revenue Management, Business Process..., Contract Negotiation, Customer Satisfaction, Cold Calling, Solution Selling, P&L Management, B2B, Customer Experience, New Business Development, Forecasting, People Management, Channel Management, Inside Sales, Process Management, Change Management, Lead Management, Team Building
Education
New York Institute of Technology-Old Westbury 1986 — 1990
Bachelor of Arts (BA), Communications & Marketing
St. Anthony's 1982 — 1986
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. April 2013 - Present
Gaylord Opryland Resort & Convention Center November 2011 - April 2013
Gaylord Opryland Resort & Convention Center January 2010 - October 2011
Gaylord Opryland Resort & Convention Center January 2007 - December 2009
Gaylord Opryland Resort & Convention Center March 2002 - December 2006
Hilton New York at Rockefeller Center June 1996 - February 2002
Skills
Convention Services, Hotels, Contract Negotiation, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Resorts, Sales Management, Hotel Management, Meeting Planning, Food & Beverage, Account Management, Leadership, Pre-opening, Sales Process, Sales Operations, Customer Satisfaction, Sales, Tourism, Yield Management, Front Office, Trade Shows, Budgets
Education
Penn State University 1993 — 1998
HR&IM, Hotel Management
InterContinental Hotels Group (IHG®) August 2015 - Present
Highgate Hotels November 2013 - July 2015
Millennium & Copthorne Hotels April 2013 - November 2013
The Ritz-Carlton Hotel Company LLC April 2011 - April 2013
Marriott International January 2010 - April 2013
Proviso Leyden Council for Community Action 2009 - 2009
Sheraton Nashville Downtown 2007 - 2008
Gaylord Opryland Resort & Convention Center 2005 - 2007
Skills
Community Events..., Program Coordination, Individual Development..., Certified Trainer, Staff Recruitment and..., Operating Procedures..., Communication/Presentati..., Project Management, Business Process..., Customer Retention, Customer Service, Hospitality Management, Training, Hotels, Front Office, Recruiting, Meeting Planning, Resorts, Leadership, Management, Hospitality, Catering, Hospitality Industry, Time Management, Food & Beverage, Operations Management, Customer Satisfaction, Employee Training, Hotel Management, Pre-opening, Restaurants, MICROS, Banquets, Property Management..., Rooms Division, Tourism
Education
Tennessee State University 2004 — 2008
B.S., Psychology
Proviso West High School
Gaylord Hotels / Marriott International January 2015 - Present
Gaylord Hotels/Marriott International May 2011 - December 2014
Gaylord Hotels August 2009 - September 2011
Gaylord Opryland Resort & Convention Center May 2006 - August 2009
Gaylord Opryland Resort & Convention Center December 2004 - May 2006
Gaylord Opryland Resort & Convention Center August 2004 - December 2004
Riverview Inn May 2001 - July 2004
Trane January 2000 - May 2000
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Marketing, Marketing Management, Advertising, production management, Microsoft Office, Resorts, Computers, Social Media Marketing, Digital Marketing, Sports Marketing, Photoshoot..., Food & Beverage, Sales, Public Relations, Direct Marketing, Management, Production Managment, Account Management, Budgets, Event Planning
Education
Austin Peay State University 2000 — 2004
BBA, Marketing
Gordinier Group December 2011 - Present
Triple Point Interactions September 2011 - December 2011
Team Marketing USA April 2011 - September 2011
Aardvark Event Logistics January 2011 - April 2011
Aardvark Event Logistics June 2010 - November 2010
SKI & Company, LLC January 2008 - January 2010
Gaylord Opryland Resort & Convention Center May 2005 - June 2007
Paragould Daily Press January 2004 - January 2005
Skills
Advertising, Social Media, Trade Shows, Mobile Marketing, Market Research, Entertainment, Relationship Marketing, Social Media Marketing, Integrated Marketing, Marketing Communications, Program Management, Sales, Marketing, Marketing Strategy, Public Relations, Event Planning, Event Management, Sponsorship, Social Networking, Digital Marketing, Account Management, Online Advertising, Strategic Planning, Brand Awareness, Brand Development, Direct Marketing, Guerrilla Marketing
Education
Arkansas State University 2001 — 2004
Marketing
Greene County Tech 1987 — 2000
Honors/Greene County Tech High School
Loews Hotels October 2015 - Present
Tomp Studios March 2011 - Present
Gaylord Opryland Resort & Convention Center August 2014 - October 2015
Sam's Club May 2012 - June 2014
Middle Tennessee State University June 2011 - August 2011
Skills
Adobe Creative Suite, Graphic Design, PowerPoint, Customer Service, Photography, Social Networking, Logo Design, Dreamweaver, Photoshop, Social Media, Graphics, Social Media Marketing, InDesign, Event Planning, Illustrator, Marketing Strategy, Public Relations, Adobe Acrobat, HTML, Email Marketing, Flash, Advertising, CS6, CS5, Digital Photography, Publicity, Wedding Photography, Consulting, Digital Imaging, Hospitality
Education
Middle Tennessee State University 2009 — 2013
BA, Graphic Designs
Overton High School 2005 — 2009
HS Diploma, Graphic Designs, 3.0
Gaylord Opryland Resort and Convention Center June 2014 - Present
Gaylord Opryland Resort June 2009 - June 2014
Gaylord Opryland Resort & Convention Center September 2008 - June 2009
Gaylord Opryland Resort & Convention Center June 2005 - September 2008
Skills
Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Rooms Division, Front Office, Pre-opening, Resorts, Revenue Analysis, Food & Beverage, Micros, OnQ, Yield Management, Restaurants, Budgets, Concierge Services, Corporate Events, Customer Satisfaction, Customer Service, Employee Training, Event Management, Forecasting, Guest Service Management, Hiring, Hotel Booking, Inventory Management, Leadership, Lodging, Management, Marketing, Meeting Planning, Opening Hotels, P&L, Pre-opening experience, Property Management..., Rooms Division..., Team Building, Tourism, Training
Education
Harding University 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
BHS
Gaylord Opryland Resort & Convention Center September 2014 - Present
Gaylord Opryland Resort & Convention Center January 2014 - September 2014
The Inn at St. John's May 2013 - November 2013
Amway Hotel Corporation May 2012 - August 2012
Meadowbrook Country Club May 2008 - August 2011
Skills
Hotels, Customer Service, Teamwork, Hospitality, Customer Satisfaction, Hospitality Industry, Banquets, Microsoft Office, FS-PMS, MARSHA, HotSOS, SharePoint, Hospitality Management, Front Office, Resorts, Property Management..., Hotel Management, Facebook
Education
Grand Valley State University 2009 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management, General Business
Livonia Stevenson High School 2005 — 2009
Farm Credit Services of America 2015 - Present
Election Systems & Software August 2012 - November 2014
Election Systems & Software September 2010 - August 2012
Election Systems & Software April 2006 - September 2010
Rolling Hills July 2009 - September 2009
Gaylord Opryland Resort & Convention Center May 2009 - September 2009
YMCA June 2005 - April 2006
H&R Block January 2005 - April 2006
Applebee's June 2003 - October 2005
Skills
Quality Assurance, SQL, Microsoft SQL Server, Analysis, Troubleshooting, Program Management, Project Management, Management, Integration, Business Analysis, PostgreSQL, HTML, Process Improvement, Data Conversion, SQLite, Data Analysis, Proficient in Microsoft..., Coordination, Personnel Management, DOS, Batch Files, XML Schema, Visual Basic, PostScript, Technical Documentation, Production Managment, Production Planning, Operating Budgets, Cost Management, Team Leadership, Training, Customer Service, Access, SharePoint, Leadership, Databases, Team Building, Project Planning, Microsoft Office, Strategic Planning, Software Documentation, Requirements Analysis, XML, Budgets, Agile Methodologies, Microsoft Excel, Vendor Management, Problem Solving, Windows, Testing
Education
Bellevue University 2015 — 2016
Bachelor's Degree, Management Information Systems, General
Midland University 2015 — 2016
Master’s Degree, Business Administration and Management, General
FGI International - ICAN Influence 2014 — 2015
Leadership Program Graduate, Senior Leaders (Business, Non-Profit & Entrepreneurial)
Metropolitan Community College 2010 — 2011
Database Design & SQL, 4.0
ITT Technical Institute 2003 — 2005
Associates, Information Technology of Multimedia, 3.6
Archbishop Bergan Catholic High School 1998 — 2003
Graduate, High School Diploma
Vivid Experiences September 2011 - Present
Gaylord Opryland Resort & Convention Center October 2011 - Present
YMCA of Middle Tennessee January 2015 - Present
Nemacolin Woodlands Resort May 2009 - August 2009
Skills
Event Management, Youth Programs, Customer Service, Team Building, Management, Wedding Planning, Hospitality, Passionate about work, Time Management, Social Networking, Social Media, Youth Development, Tournaments, Social Media Marketing
Education
Central Michigan University 2006 — 2012
Bachelor's Degree, Recreation, Parks, and Leisure Services Administration
International College of Management, Sydney 2009 — 2009
Undergraduate Studies, Event Management, Hospitality
Archer Exteriors Inc July 2015 - Present
MorphoTrust ™ USA November 2013 - July 2015
MorphoTrust ™ USA March 2013 - November 2013
MorphoTrust USA™ April 2012 - March 2013
Gaylord Opryland Resort & Convention Center September 2009 - June 2010
The Hertz Corporation February 2008 - June 2009
Hertz Equipment Rental Corporation May 2006 - February 2008
The Hertz Corporation June 2003 - May 2006
Skills
Accounting, Word, Outlook, Accounts Payable, Data Entry, Customer Service, Excel, PowerPoint, Customer Relations, Microsoft Office, Inventory Management, Team Building, Administration, Customer Satisfaction, Accounts Receivable, Lotus Notes, Process Improvement, Event Planning, Hospitality, Planning, Scheduling, Budgeting, Microsoft Excel, System Administration, Software Documentation, Project Planning, Forecasting, Budgets, Microsoft Word, Account Reconciliation, Employee Relations, Process Scheduler, Management, Project Management, Sales, Access
Education
Austin Peay State University 2010 — 2010
Professional Studies
Ramapo College of New Jersey 2007 — 2009
Communication Arts, Business Administration
Rhode Island College 2000 — 2001
Liberal Arts, Pre-Law
Florida State University 1998 — 2000
Liberal Arts, English
Hanger, Inc. August 2010 - Present
Gaylord Opryland Resort & Convention Center March 2010 - August 2010
L.M.L. Estate Management Corp. October 2003 - February 2010
LaBov & Beyond September 2001 - October 2003
South Seas Resort June 1999 - August 2000
Skills
Talent Acquisition, Healthcare Industry, Applicant Tracking..., Internet Recruiting, Onboarding, Recruiting, Healthcare, Human Resources, HRIS, College Recruiting, Full-life Cycle..., Talent Management, Sourcing, Benefits Negotiation, Medical Devices, Vendor Management, Workforce Planning, Temporary Placement, New Hire Orientations
Education
Barry University 1998 — 2000
M.S., Human Resources Development & Administration
Indiana University Bloomington
B.A., Psychology & Criminal Justice
Liberty Party Rental, Inc October 2014 - Present
Hillwood Country Club August 2013 - October 2014
2020 RESEARCH July 2012 - April 2013
GAYLORD OPRYLAND RESORT & CONVENTION CENTER January 2011 - July 2012
Skills
Promotions, Event Planning, Social Media Marketing, Event Management, Market Research Project..., Market Research, Hospitality, Data Analysis
Education
Haslam College of Business at the University of Tennessee 2006 — 2010
Bachelor of Science in Business Administration, Marketing
High School
High School
Top O'Woodland Historic Inn & Event Space January 2013 - November 2014
Embassy Suites/Culinaire April 2011 - December 2012
Weddings with Elan June 2010 - April 2011
Top O'Woodland September 2009 - April 2011
Gaylord Opryland Resort & Convention Center 2004 - 2009
Blackstone Restaurant & Brewery January 1998 - January 2004
Bellwether Group January 2001 - November 2001
Skills
Microsoft Office, Microsoft Excel, Outlook, Photoshop, Microsoft Publisher, Visio, FileMaker, Corporate Events, Meeting Planning, Hospitality, Event Management, Event Planning, Catering, Weddings, Food & Beverage, Trade Shows, Hospitality Industry, Tourism, Outlook Express, Delphi, Daylight, Resorts, Hospitality Management, Wedding Planning, Revenue Analysis, Restaurants, Yield Management, Pre-opening, Hotels, Private Events, Holidays, Wedding Directing, Food, Hotel Management, Customer Satisfaction, Training, Sales, Parties, Convention Services, Budgets, Time Management, Restaurant Management, Front Office, Management, Opening Hotels, OnQ, Micros, Banquets, Menu Development, Culinary Skills
Education
Metropolitan State University of Denver
Associate's degree, Hospitality/Music
Metropolitan State University of Denver
Bachelor's degree
Indianapolis Marriott East October 2014 - Present
Hilton Indianapolis North August 2013 - October 2014
Centerplate April 2011 - August 2013
Gaylord Opryland Resort & Convention Center November 2009 - May 2011
Gaylord Opryland Hotel and Convention Center January 2008 - November 2009
Gaylord Opryland Resort & Convention Center August 2007 - January 2008
Ramada Inn North May 2005 - August 2005
Skills
Customer Service, Menu Development, PowerPoint, Hotels, Banquets, Customer Satisfaction, Catering, Budgets, Hospitality Management, Training, Sales, Meeting Planning, Hospitality, Marketing, Leadership, Event Management, Event Planning, Hospitality Industry
Education
Northwood University 2003 — 2007
Bachelors in Business Administration, Hospitality Management
Marriott International July 2014 - Present
Gaylord Opryland Resort & Convention Center December 2012 - July 2014
Marriott International October 2011 - December 2012
Marriott International May 2010 - September 2011
Marriott International July 2007 - May 2010
Gaylord Palms Resort & Convention Center October 2005 - July 2007
Windsor Court Hotel October 2000 - September 2005
Skills
Hotels, Hospitality Industry, Catering, Hospitality Management, Hotel Management, Revenue Analysis, Front Office, Yield Management, Property Management..., Concierge Services, Banquets, Customer Service, Hospitality, Meeting Planning, Pre-opening, Resorts, Food & Beverage, Micros, Rooms Division
Education
University of New Orleans 2007 — 2010
Business Administration
Delgado Community College 2003 — 2005
General Studies
Gaylord Opryland Resort and Convention Center September 2012 - Present
Gaylord Opryland Resort & Convention Center August 2011 - September 2012
K Mart July 2009 - August 2011
Red Lobster April 2008 - May 2009
Skills
Proficient in Microsoft..., Communication and..., Strong knowledge and..., Well organized and..., Strong analysis skills., Ability to plan,..., Able to work in a team...
Education
Tennessee State University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Nashville State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
Gaylord Opryland Resort & Convention Center August 2003 - December 2007
Gaylord Entertainment August 2003 - December 2007
Skills
Teambuilding &..., Spreadsheet & Database..., Creative Development
Education
Nashville State Community College 2011 — 2013
Brookdale Community College 1989 — 1991
Communication Design
Missouri Valley College November 2014 - Present
Moberly Area Community College February 2013 - November 2014
Missouri Valley College October 2005 - January 2013
Gaylord Opryland Resort & Convention Center February 2005 - October 2005
Gaylord Opryland Resort & Convention Center December 2004 - February 2005
Gaylord Opryland Resort & Convention Center September 2004 - December 2004
Gaylord Opryland Resort & Convention Center March 2004 - September 2004
Skills
Event Management, Event Planning, Public Relations, Public Speaking, Fundraising, Editing, Non-profits, Social Media, Social Media Marketing, Internal Communications, Research, Higher Education, Media Relations, Nonprofits, Community Outreach, Customer Service, Social Networking, Volunteer Management
Education
Lindenwood University 2007 — 2009
MA, Management
Missouri State University 1998 — 2002
BS, Communications/Public Relations
NER-IV 1995 — 1998
Cornerstone OnDemand May 2012 - Present
OHL March 2009 - May 2012
Gaylord Opryland Resort & Convention Center January 2006 - October 2008
Harrah's Atlantic City February 2005 - February 2006
Coca-Cola Enterprises October 2004 - March 2005
South Seas Resort 2003 - 2005
Education
Marietta College 1998 — 2002
BA - Double Major, Human Resources Mgt & Business Mgt
Tippecanoe High School
Quorum Health Resources (QHR) May 2014 - Present
Gaylord Opryland Resort & Convention Center September 2013 - May 2014
Nashville Sounds Baseball Club February 2013 - September 2013
Walt Disney World August 2012 - December 2012
Mississippi State University Athletic Academics July 2011 - May 2012
Mississippi State University Athletic Marketing August 2009 - May 2012
Skills
Sports Marketing, Sports Management, Sports, Facebook, Marketing, Customer Service, Sponsorship, Public Relations, Social Media, Public Speaking
Education
Mississippi State University 2008 — 2012
Bachelor’s Degree, Sport Studies
A & M Plastics/Associated Recycling & Plastics, Inc. December 2012 - Present
Gaylord Opryland Resort & Convention Center March 2012 - December 2012
Walt Disney World October 2003 - March 2012
TRM Manufacturing April 1991 - October 2003
Skills
Retail Management, Customer Service, Microsoft Office, Merchandising, Inventory Management, Retail, Customer Satisfaction, Leadership, Social Networking, Time Management, Outlook, Sales, Store Management, Process Scheduler, Inventory Control
Education
California State Polytechnic University-Pomona 1981 — 1985
Bachelor of Science, Business Administration
Webb School of California '81 1977 — 1981
Dollar General January 2014 - Present
Dollar General July 2011 - Present
Dollar General December 2009 - July 2011
Dollar General November 2007 - December 2009
Gaylord Opryland 2006 - 2007
Gaylord Opryland Resort & Convention Center 2002 - 2007
Skills
Onboarding, Employee Benefits, Employee Relations, Hiring, HRIS, Recruiting, Performance Management, Loss Prevention, Interviews, Customer Satisfaction, Retail, Talent Management, Training, Human Resources, Merchandising, New Hire Orientations, Leadership, Applicant Tracking..., Talent Acquisition, Benefits Administration, College Recruiting, Team Building, Sales, Employee Engagement, Coaching, Customer Service, Employee Training, Succession Planning, Process Improvement, Sourcing, Store Management
Education
Middle Tennessee State University 1999 — 2005
BS, Organization Communication
Continental Inns of America June 2013 - Present
Gray Line of Tennessee September 2010 - October 2012
GroupConnect May 2009 - September 2010
Gaylord Opryland Resort & Convention Center January 2006 - February 2009
Collette Vacations 1999 - 2004
Gaylord Opryland Resort & Convention Center 1996 - 1999
Destinations of New York State 1993 - 1995
Dynamic Enterprises (Radisson Hotel & Quality Inn) 1992 - 1993
Skills
Team Building, Organizational..., Tourism, Strategic Partnerships, Transportation, Transportation Planning, Transportation..., Hospitality Management, Sales Management, Training & Development, Hotel Management, Travel Planning, Leisure Travel, Kaizen, Kaizen Facilitation, Employee Training, Hospitality, Event Management, Marketing Strategy, Trade Shows, Customer Satisfaction, Sales Operations, Sales, Hospitality Industry
Education
State University of New York College at Plattsburgh 1989 — 1991
B.S., Business Administration
State University of New York College of Agriculture and Technology at Cobleskill 1987 — 1989
A.A.S., Travel & Resort Marketing
Deloitte July 2015 - Present
Deloitte January 2011 - Present
Gaylord Texan September 2007 - February 2011
Gaylord Opryland Resort & Convention Center March 2005 - September 2007
Sheraton Music City Hotel March 2002 - March 2005
Royal Sonesta Hotel February 1999 - August 2001
Skills
Training, Team Building, Leadership, Event Management, Event Planning, CRM, Management, Contract Negotiation, Hotels, Microsoft Excel, Teamwork, Customer Satisfaction, Sales, Project Planning
Education
The University of Southern Mississippi 1994 — 1998
Bachelor of Arts, Speech Communication
Experient November 2011 - Present
Experient October 2010 - November 2011
Experient November 2004 - September 2010
PCMA Heartland Chapter 2004 - 2010
Gaylord Entertainment 2002 - 2004
Gaylord Opryland Resort & Convention Center 2002 - 2004
Gaylord Hotels 2002 - 2004
Gaylord Opryland 2002 - 2004
Skills
Meeting Planning, Trade Shows, Hotels, Event Management, Registration, Hospitality Industry, Event Planning, Contract Negotiation, Convention Services, Negotiation, Food & Beverage, Hospitality, Hospitality Management, Hotel Management, Resorts, Business Strategy, National Accounts, Revenue Analysis, Sponsorship, Location Intelligence, Incentive Travel, Marketing, Tourism, Corporate Events, Budgets, Catering
Education
Trevecca Nazarene University 1983 — 1984
Loews Hotels January 2014 - Present
Gaylord Hotels July 2011 - February 2014
Gaylord Opryland Resort & Convention Center July 2006 - July 2011
Gaylord Texan October 2003 - July 2006
Adams Mark Hotels and Resorts January 2002 - September 2003
Various Sheraton hotels January 1997 - January 2002
Skills
Hotels, Pre-opening, Resorts, Rooms Division, Spa, Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Hospitality, Front Office, Yield Management, Tourism, Leadership, Property Management..., Micros, Opening Hotels, Budgets, Fine Dining, Event Management, Meeting Planning, Lodging, Pre-opening experience, Guest Service Management, Income Statement, Forecasting, Customer Satisfaction, Convention Services, Training, OnQ, Hotel Booking, Rooms Division..., Cost Control, Food & Beverage, Banquets, Catering, Restaurants, Customer Service, Management
Education
Cornell University 1993 — 1996
B.Sc., Hotel Administration
Professional and Personal Development 2011 - Present
DCI Donor Services, Inc. February 2015 - May 2015
MedSolutions September 2014 - January 2015
Direct General Insurance October 2013 - February 2014
HP Enterprise Services/Healthways 2013 - 2013
International Paper June 2011 - December 2011
Gaylord Opryland Resort & Convention Center January 2008 - February 2009
Permanent General 2007 - 2007
Avaya 2006 - 2007
Corrections Corporation of America 2003 - 2005
Skills
Project Management, PMP, Telecommunications, Infrastructure, Data Center, Service Delivery..., Telecommunications..., Microsoft Office, IT Management, Customer Relations, Management, Business Analysis, Requirements Gathering, Strategic Planning, Networking, Attention to Detail, Cisco Technologies, Call Centers, Process Improvement, Vendor Management, Security, Contract Negotiation, Analysis, Service Delivery, Integration, ITIL, Cross-functional Team..., IT Strategy, Risk Management, Troubleshooting, Program Management, Disaster Recovery, Visio, Training, Problem Solving, Planning, data center build out, Team Leadership, Account Management, Software Documentation
Education
Christian Brothers University 1991 — 1993
M.S., Telecom & IT Mgmt.
Christian Brothers University 1984 — 1988
B.S., Telecom & IT Mgmt
Nashville Convention & Visitors Bureau March 2014 - Present
Gaylord Opryland Resort & Convention Center January 2001 - March 2014
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Trade Shows, Hospitality Sales &..., Hospitality Management, Customer Satisfaction, Hotel Management, Revenue Analysis, Convention Services, Corporate Events, Yield Management
Education
The Ohio State University
Bachelor of Arts (BA), Political Science
Cone Health September 2012 - Present
Correct Care Solutions April 2009 - August 2012
Harper Physician Recruiters December 2008 - April 2009
Gaylord Opryland Resort & Convention Center August 2004 - October 2008
Gaylord Entertainment 1992 - 2008
Gaylord Entertainment- Opryland Hotel June 2001 - August 2004
Gaylord Entertainment - Opryland Hotel March 1995 - June 2001
Skills
Recruiting, Cold Calling, Sourcing, Social Networking, Job Fairs, Visas, Behavioral Interviewing, Applicant Tracking..., Talent Acquisition, Onboarding, Internet Recruiting, Human Resources, Healthcare, Corporate Recruiting, Succession Planning, Technical Recruiting, Policy, Leadership, Talent Management, Management, Interviews, New Hire Orientations, Hospitals, Project Management, Screening, Hiring, Time Management, College Recruiting, Temporary Placement, Resume Writing
Education
Auburn University
Bachelor's Degree, Journalism and Public Relations
Sea Island March 2014 - Present
Marriott International: Gaylord Opryland Resort & Convention Center October 2012 - March 2014
Gaylord Opryland Resort & Convention Center October 2003 - October 2012
Girl Scouts of Middle Tennessee 2008 - 2012
Gaylord Palms Resort & Convention Center April 2001 - October 2003
Wyndham Hotels and Resorts July 1999 - April 2001
Wyndham Hotels and Resorts February 1998 - July 1999
Wyndham Palace Resort & Spa September 1996 - February 1998
New Orleans Hilton Riverside September 1993 - September 1996
New Orleans Hilton Riverside September 1992 - September 1993
Skills
Employee Relations, Onboarding, Hospitality, Succession Planning, Hospitality Management, Hotels, Hospitality Industry, Human Resources, Talent Acquisition, Resorts, Talent Management, Employee Engagement, Leadership, Recruiting, Restaurants, New Hire Orientations, Performance Management, Deferred Compensation, Customer Service, Organizational Culture, Organizational..., Pre-opening, Employee Training, Event Management, Workforce Planning, Hiring, Benefits Administration, Payroll, Conflict Resolution, Labor Relations, Leadership Development, Interviews, Coaching, HRIS, Personnel Management, Career Development, Employee Benefits, HR Policies, Training, Organizational..., Team Building
Education
Georgia Southern University
Loyola University New Orleans
Marriott International June 2013 - Present
Gaylord Entertainment (Gaylord Texan) January 2012 - June 2013
Gaylord Opryland Resort & Convention Center January 2008 - January 2012
Asurion April 2007 - January 2008
Cracker Barrel May 2001 - April 2007
Skills
Restaurants, Hotels, Food, Financial Forecasting, Forecasting, Income Statement, Budgets, Hospitality, Pricing, Financial Analysis, Financial Modeling, Inventory Management, Retail, Strategic Financial..., Resorts, Leadership, Strategic Planning, Hospitality Management, Finance, Analysis, Food & Beverage, Profit, Revenue Analysis, Process Scheduler, Hospitality Industry, Hotel Management, Project Planning, Customer Satisfaction, P, Time Management, Financial Planning
Education
Cumberland University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Wal-Mart January 2009 - Present
Levy Restaurants September 2006 - December 2008
Gaylord Opryland Resort & Convention Center 2000 - 2006
Wildhorse Saloon 2000 - 2006
Gaylord Entertainment 2000 - 2006
Gaylord Entertainment 2000 - 2006
Gaylord Entertainment 2000 - 2006
John Q Hammons - Chateau on the Lake April 1997 - October 2000
Education
East Carolina University 1976 — 1978
Gaylord Opryland Resort & Convention Center February 2007 - Present
Gaylord Opryland Resort & Convention Center June 2004 - February 2007
Skills
Hospitality, Event Planning, Event Management, Meeting Planning, Marketing Communications, Customer Service, Hospitality Industry, Sales, Hospitality Management, Hotels, Tourism, Management, Leadership
Education
Mississippi College 2000 — 2004
Bachelor of Science in Business Administration, Business
Gaylord Opryland Resort & Convention Center October 2003 - Present
Education
Lipscomb University 1999 — 2003
Bachelor's degree, Marketing
The Venetian January 2013 - Present
Marriott International, Inc (Lodging Industry) June 2011 - December 2012
Gaylord Entertainment October 2008 - June 2011
Gaylord Entertainment April 2006 - October 2008
Gaylord Opryland Resort & Convention Center 2002 - 2005
Service Merchandise January 2001 - April 2002
Service Merchandise April 1996 - January 2001
Skills
Budgets, Customer Service, Team Building, Operations Management, Retail, Leadership, Management, Outlook, Process Improvement, Coaching, Strategic Planning, Process Scheduler, Financial Analysis, Labor Management, Labor Management Systems, Team Leadership, Hospitality, Forecasting, Microsoft Excel, Hotels, Resorts, Hotel Management, Project Planning, Hospitality Industry, Performance Management, Yield Management, Revenue Analysis, Hospitality Management, Competitive Analysis, Negotiation, Income Statement, Revenue Forecasting, Opening Hotels, Lodging, Analysis, Property Management..., Hiring, Pre-opening, Guest Service Management, Catering, Food & Beverage, Rooms Division, Micros, Front Office, Restaurants, Convention Services, P&L
Education
Mississippi State University - College of Business and Industry 1983 — 1987
BS, Business with Emphasis on Marketing
Sullivan's Steakhouse June 2014 - Present
Firebelly Concepts December 2013 - May 2015
Gaylord Opryland Resort & Convention Center March 2007 - March 2013
Gaylord Opryland Resort & Convention Center July 2005 - March 2007
Gaylord Opryland Resort & Convention Center July 2004 - July 2005
Louisiana USA Federal Credit Union January 2001 - January 2004
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Event Management, Hotel Management, Resorts, Meeting Planning, Event Planning, Food & Beverage, Catering
Education
Louisiana State University
Gaylord Opryland December 2012 - Present
Gaylord Opryland Resort October 2009 - December 2012
Gaylord Opryland Resort & Convention Center April 2007 - October 2009
Gaylord Opryland Resort June 2005 - March 2007
Skills
Customer Satisfaction, Strategic Planning, Event Planning, Sales, Team Building, Employee Relations, Customer Experience, Performance Management, Leadership, Training, Microsoft Office, Coaching, Microsoft Excel, Convention Services, Time Management, Customer Service, Hospitality Industry, Resorts, Hospitality Management
Education
Indiana University of PA 1996 — 2000
Bachelor of Science, Hotel, Restaurant and Institution Management
Cox Farms, Inc. February 2014 - Present
Southern Wine & Spirits November 2010 - February 2014
National FFA Organization September 2009 - November 2010
Gaylord Opryland Resort & Convention Center 2007 - September 2009
Gaylord Opryland Resort & Convention Center 2007 - 2007
Skills
Customer Service, Event Planning, Food & Beverage, Hospitality, Hotels, Sales, Time Management, Event Management, Hospitality Management, Restaurants, Resorts
Education
Purdue University 2002 — 2006
Bachelors, Hospitality & Tourism Management
Gaylord Opryland Resort January 2015 - Present
Gaylord Opryland April 2013 - January 2015
Gaylord Opryland Resort & Convention Center May 2008 - April 2013
Gaylord Entertainment Company January 2003 - October 2012
Gaylord Palms Resort & Convention Center June 2007 - May 2008
Gaylord Palms 2002 - 2008
Gaylord Palms Resort & Convention Center July 2006 - June 2007
Gaylord Palms Resort & Convention Center December 2003 - July 2006
Skills
Hotels, Hospitality Industry, Resorts, Food & Beverage, Hospitality, Hospitality Management, Menu Development, Catering, Banquets, Convention Services, Meeting Planning, Hotel Management, Revenue Analysis, Event Management, Event Planning, Customer Service, Corporate Events, Pre-opening, Front Office
Education
University of Central Florida 1999 — 2003
BS, Hospitality Management
Towne Park April 2015 - Present
Towne Park April 2012 - April 2015
Nashville Marriott-Vanderbilt University (White Lodging Services) March 2011 - April 2012
HealthSpring March 2010 - March 2011
Wildhorse Saloon June 2009 - March 2010
Gaylord Opryland Resort & Convention Center June 2006 - June 2009
Wildhorse Saloon with Gaylord Entertainment November 2005 - June 2006
Rainforest Cafe April 2001 - October 2005
Skills
Human Resources, Food & Beverage, Restaurant Management, Employee Relations, Recruiting, Hospitality, Hotels, Talent Acquisition, Hospitality Industry, Succession Planning, Training, Hospitality Management, Event Management, Onboarding, Organizational..., Applicant Tracking..., Customer Satisfaction, Customer Service, Employee Engagement, Hotel Management, Management, Leadership
Education
California State University-Fullerton 1999 — 2002
Macy's November 2014 - Present
Gaylord Opryland Resort & Convention Center 2002 - Present
Service Merchandise Corporation 1991 - 1999
Skills
Training, Human Resources, Time Management, Customer Service, Hiring, Creative Direction, Employee Relations, Staff Development, Onboarding, Succession Planning, HRIS, Hospitality, Hospitality Management, Hospitality Industry, Talent Acquisition, Benefits Administration, Recruiting, New Hire Orientations, Hotels, Deferred Compensation, Wellness, Resorts, Leadership, Team Building, Performance Management, Organizational..., Employee Engagement, Workforce Planning, College Recruiting, FMLA, Employee Benefits
Education
Hesser College 1989 — 1992
Associates, Business
Vanderbilt University August 2010 - Present
Gaylord Entertainment 2009 - 2010
Gaylord Opryland Resort & Convention Center December 1998 - November 2005
Skills
Event Management, Meeting Planning, Event Planning, Marketing, Fundraising, Public Relations, Hospitality, Social Media Marketing, Marketing Communications, Social Networking, Sponsorship, Nonprofits, Hotels, Coordinating Events, Customer Service, Proposal Writing, Budgets, Catering, Corporate Events, Sales, Social Media, Food & Beverage, Trade Shows, Public Speaking
Education
Auburn University 1989 — 1993
BS, Marketing
Nationwide Insurance April 2010 - Present
Gaylord Opryland Resort & Convention Center March 2004 - December 2009
The John Barrett Salon March 2003 - July 2003
Rosewood Caribbean Resorts April 2002 - March 2003
The Waldorf=Astoria Hotel November 1999 - April 2002
Skills
Event Management, Marketing, Public Relations, Advertising, Sales, Leadership, Budgets, Marketing Management, Customer Service, Market Planning, Press Releases, Hotels, Microsoft Excel, Forecasting, Hospitality Industry, Newsletters, Trade Shows, Marketing Communications
Education
The Ohio State University Fisher College of Business 1995 — 1999
Bachelor of Science in Business Administration, Marketing & International Business
Cracker Barrel November 2007 - August 2015
Gaylord Opryland Resort & Convention Center October 2006 - November 2007
Walt Disney World November 2004 - October 2006
Walt Disney World 2002 - 2004
Walt Disney World March 2000 - August 2002
Walt Disney World March 1999 - March 2000
Walt Disney World Swan and Dolphin 1992 - 1999
Skills
Hospitality, Catering, Hospitality Industry, Hotels, Hospitality Management, Resorts, Food & Beverage, Banquets, Trade Shows, Time Management, Menu Development, Meeting Planning, Restaurants, Convention Services, Event Planning, Hotel Management, Customer Service, Event Management, Corporate Events, Revenue Analysis, Food Service, Tourism, Food, Front Office, OnQ, Restaurant Management, Micros, Customer Satisfaction, Pre-opening, Yield Management, Travel Management, Guest Service Management, Fine Dining, Rooms Division
Education
Rochester Institute of Technology
bs, School of Food, Hotel, Tourism
Green Mountain College
Associate of Arts (AA), Business Administration and Management, General
Union Station- A Wyndham Historic Hotel December 2010 - Present
Gaylord Opryland Resort & Convention Center November 2003 - October 2010
Education
University of New Haven
BS, Travel, Tourism & Hospitality Management
Combined Services Inc. February 2003 - Present
Grand Casino Gulfport May 1999 - November 2002
Gaylord Opryland Resort & Convention Center 1986 - 1996
Education
Miami Dade College
Communications TV Radio
Independent Hospitality Consultant January 2015 - Present
Union Station Hotel 2010 - 2015
Gaylord Opryland Resort & Convention Center 2004 - 2010
Gaylord Opryland 1990 - 2010
Gaylord Opryland 1990 - 2010
Skills
Sales, Resorts, Hospitality Management, Hotels, Hospitality Industry, Trade Shows, Sales Management, Hospitality, Food & Beverage, Catering, Revenue Analysis, Meeting Planning, Management, Hotel Management, Marketing, Property Management...
Education
Morehead State University 1967 — 1971
Physical Education, Health, Recreation
Levy Restaurants 2003 - Present
Gaylord Opryland Resort & Convention Center 1995 - 2003
Skills
Resorts, Pre-opening, Customer Service, Hospitality, Food & Beverage, Food Service, Revenue Analysis, Sales, Hotel Management, Culinary Skills, Trade Shows, Fine Dining, Marketing, Leadership, Management, Team Building, Event Management, Event Planning, Restaurants, Menu Development, Hospitality Management, Hospitality Industry, Catering, Cooking, Budgets, Food
Education
Mercyhurst University 1991 — 1995
Bachelor’s Degree, Hotel, Restaurants Management, Dean's List, 4yr graduate
United Way of Metropolitan Nashville April 2009 - Present
United Way of Metropolitan Nashville April 2009 - January 2010
Destination Nashville May 2007 - March 2009
Gaylord Opryland Resort & Convention Center November 2005 - April 2007
Education
Auburn University 2001 — 2005
BS, Hotel & Restaurant Management
Indiana University Southeast January 2010 - Present
Indiana University Southeast August 2009 - January 2010
The Greenbrier October 2004 - June 2009
The Greenbrier Resort 2004 - 2009
The Greenbrier Hotel 2004 - 2009
Meeting Professionals International (MPI) 2001 - 2002
Opryland Hospitality & Attractions 1981 - 2000
Gaylord Hotels 1981 - 2000
Opryland Hotel 1981 - 2000
Gaylord Opryland Resort & Convention Center 1981 - 2000
Skills
Event Planning, Meeting Planning, Hospitality, Event Management, Hospitality Industry, Hotels, Resorts, Hospitality Management, Marketing, Revenue Analysis, Strategic Planning, Public Relations, Restaurants, Contract Negotiation, Management, Marketing Strategy
Education
Indiana University-Southeast 1974 — 1978
BS Bus Mgmt, Business Management
Gaylord Opryland Resort & Convention Center March 2013 - Present
Gaylord Opryland May 2007 - March 2013
Gaylord Entertainment 2007 - March 2013
Gaylord Opryland Resort and Convention Center 2007 - March 2013
Gaylord Opryland Resort & Convention Center 2000 - 2007
Skills
Hospitality Industry, Meeting Planning, Hotels, Hospitality, Convention Services, Catering, Food & Beverage, Trade Shows, Hospitality Management, Corporate Events, Event Management, Resorts, Event Planning, Banquets, Hotel Management, Revenue Analysis, Yield Management, Tourism, Sales, Front Office, Pre-opening, Marketing, Social Media Marketing, Restaurants, OnQ, Menu Development, Opening Hotels, Wedding Planning, Rooms Division
Education
Tennessee State University 1989 — 1994
Bachelor's degree, Hotel and Restaurant Administration
ThyssenKrupp Elevator June 2003 - Present
Dollar General Corporation April 2001 - April 2003
Gaylord Opryland Resort & Convention Center May 1999 - February 2001
Education
University of Alabama in Huntsville 1988 — 1994
Bachelor of Science (BS), Business Administration
Tennessee Department of Health August 2012 - Present
Macy's October 2010 - February 2011
Daily's March 2010 - August 2010
Tennessee Department of Education November 2007 - April 2008
Tennessee Department of Health January 2006 - October 2007
State of Tennessee Department of Agriculture June 2004 - December 2005
ERMC, LP May 2004 - June 2004
Gaylord Opryland Resort & Convention Center February 2002 - February 2004
Metro Nashville Board of Education August 2001 - November 2001
Tennessee Teachers Credit Union June 1998 - October 2000
Skills
Access, Analysis, Databases, VBA, Customer Service, Technical Support, Security, Data Analysis, Microsoft Excel, Microsoft Office, Statistics, PowerPoint, Microsoft Word
Education
Trevecca Nazarene University
MBA
Middle Tennessee State University 1994 — 1996
BS, Mathematics; heavy emphasis on statistics
Bethel University of Tennessee August 2014 - Present
The Art Institute of Tennessee-Nashville January 2013 - August 2014
Gaylord Opryland Resort & Convention Center April 2012 - December 2012
Gaylord Opryland Resort & Convention Center August 2011 - April 2012
Jackson Generals Baseball November 2010 - June 2011
Jackson Generals Baseball September 2010 - November 2010
West Tenn Diamond Jaxx- AA affiliate January 2010 - September 2010
Johns Manville June 2008 - August 2008
Skills
Admissions Counseling, Student Development, Event Planning, Event Management, Public Relations, Sponsorship, Student Financial Aid, Training, Customer Service, Sales, Social Media, Marketing, Public Speaking
Education
Argosy University-Phoenix Online Division 2013 — 2014
Master's Degree, Higher and Postsecondary Education, 3.78
Lambuth University 2008 — 2011
B.S., Sport and Recreation Management
TheRowdy.com June 2015 - Present
AXS.com September 2014 - Present
Examiner.com August 2013 - Present
Youth Villages April 2010 - Present
Centerstone April 2005 - March 2010
Gaylord Opryland Resort & Convention Center December 2003 - December 2004
Tri-Hab Inc. September 2000 - 2002
Skills
Mental Health Counseling, Group Therapy, Family Therapy, Adolescents, Mental Health, TF-CBT, CBT, Play Therapy, Motivational..., Social Services, Case Managment, Psychotherapy, Behavioral Health, Anger Management, Adults, Dual Diagnosis, Psychology, Counseling Psychology, Grief Counseling, Substance Abuse..., Treatment, Stress, Crisis Intervention, Case Management
Education
Suffolk University 1997 — 2001
Master's Degree, Mental Health Counseling
Boston University 1991 — 1997
Bachelor's Degree, Psychology