Geek Squad / Best Buy
Industry: Consumer electronics company
DescriptionBest Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. It was originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music. Customer service: 1 (888) 237-8289 Headquarters: Richfield, MN CEO: Hubert Joly Subsidiaries: Geek Squad, Best Buy Enterprise Services, Inc,
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Geek Squad / Best Buy Employees
Employee
Years
Job
Industry
Brandon Padilla Brandon Padilla's Geek Squad / Best Buy Experience August 2004 - August 2006
Job IT Administrator at Comcast NBC Universal
Industry Information Technology and Services
Experience
Comcast September 2012 - Present
Primavera Online High School January 2010 - August 2012
Capitol Bancorp May 2008 - January 2010
Eastridge Infotech June 2007 - May 2008
Sony Online Entertainment August 2006 - December 2006
Geek Squad / Best Buy August 2004 - August 2006
Skills
Avaya IP Telephony, Active Directory, Microsoft Exchange, Windows Server, Blackberry Enterprise..., Wireless Networking, VoIP, Help Desk Support, Citrix, Technology Planning, Purchasing, Networking, SharePoint, Vendor Management, Windows, Technical Support
Education
Cuyamaca College 2002 — 2003
Comcast September 2012 - Present
Primavera Online High School January 2010 - August 2012
Capitol Bancorp May 2008 - January 2010
Eastridge Infotech June 2007 - May 2008
Sony Online Entertainment August 2006 - December 2006
Geek Squad / Best Buy August 2004 - August 2006
Skills
Avaya IP Telephony, Active Directory, Microsoft Exchange, Windows Server, Blackberry Enterprise..., Wireless Networking, VoIP, Help Desk Support, Citrix, Technology Planning, Purchasing, Networking, SharePoint, Vendor Management, Windows, Technical Support
Education
Cuyamaca College 2002 — 2003
Brian Mierkey's Geek Squad / Best Buy Experience January 2002 - September 2012
Job Customer Advocate Manager at Control4
Industry Electrical/Electronic Manufacturing
Experience
Control4 October 2012 - Present
Geek Squad / Best Buy January 2002 - September 2012
Skills
Microsoft Office, Computer Hardware, Troubleshooting, Security Clearance, Customer Service, Project Management, Team Leadership, Project Planning, Sales, Process Improvement, Technical Support, Process Scheduler, Software Installation, Team Building, Leadership, Outlook, Training, Management, Product Management, Product Marketing, Consumer Electronics, Account Management
Education
California State University-Sacramento 2001 — 2011
Bachelor of Science (BS), Construction Management
Control4 October 2012 - Present
Geek Squad / Best Buy January 2002 - September 2012
Skills
Microsoft Office, Computer Hardware, Troubleshooting, Security Clearance, Customer Service, Project Management, Team Leadership, Project Planning, Sales, Process Improvement, Technical Support, Process Scheduler, Software Installation, Team Building, Leadership, Outlook, Training, Management, Product Management, Product Marketing, Consumer Electronics, Account Management
Education
California State University-Sacramento 2001 — 2011
Bachelor of Science (BS), Construction Management
shawn crannell's Geek Squad / Best Buy Experience August 2010 - July 2011
Job Independent Information Technology and Services Professional
Industry Information Technology and Services
Experience
Crannell Mobile Support January 2011 - Present
Computers And Edp Systems August 2010 - Present
Geek Squad / Best Buy August 2010 - July 2011
The Geek Squad January 2010 - January 2011
The HUB and PC October 2008 - November 2010
Represented lynn vaye of Memorial Print October 2008 - November 2010
Skills
computer systems..., Customer Service, Technical Services
Education
Florida State college 2010 — 2010
Licentiate degree, A+ cert, MCSE, network +, Basic computer Science
University of Central Florida
Computer Science
Fairborn Highschool
Fairborn Highschool 1990 — 1994
Diploma, art and pc design(standard credits otherwise)
University of Central Florida
Crannell Mobile Support January 2011 - Present
Computers And Edp Systems August 2010 - Present
Geek Squad / Best Buy August 2010 - July 2011
The Geek Squad January 2010 - January 2011
The HUB and PC October 2008 - November 2010
Represented lynn vaye of Memorial Print October 2008 - November 2010
Skills
computer systems..., Customer Service, Technical Services
Education
Florida State college 2010 — 2010
Licentiate degree, A+ cert, MCSE, network +, Basic computer Science
University of Central Florida
Computer Science
Fairborn Highschool
Fairborn Highschool 1990 — 1994
Diploma, art and pc design(standard credits otherwise)
University of Central Florida
William Balkcom III William Balkcom III's Geek Squad / Best Buy Experience July 2008 - August 2009
Job Systems Administrator at E*TRADE Financial
Industry Information Technology and Services
Experience
E*TRADE Financial September 2013 - Present
Griffin Networks LLC August 2010 - April 2013
NationVoice Communications LLC January 2011 - May 2011
Geek Squad – Best Buy July 2008 - August 2009
Walton County Board of Education March 2007 - January 2009
Mainstream Gaming April 2006 - April 2007
Skills
Windows, HTML, Operating Systems, Linux, Apache, R1Soft Backups, ConfigServer Firewall, IPTables, SSH, Shell Scripting, SolusVM, PHP, MySQL, cPanel, Servers, System Administration, CentOS, Databases, Hardware, Technical Support, Software Installation, Security, Firewalls, Red Hat Linux, Linux System..., Subversion
Education
Gwinnett Technical College 2011 — 2013
Certificate, Linux Systems Administrator
E*TRADE Financial September 2013 - Present
Griffin Networks LLC August 2010 - April 2013
NationVoice Communications LLC January 2011 - May 2011
Geek Squad – Best Buy July 2008 - August 2009
Walton County Board of Education March 2007 - January 2009
Mainstream Gaming April 2006 - April 2007
Skills
Windows, HTML, Operating Systems, Linux, Apache, R1Soft Backups, ConfigServer Firewall, IPTables, SSH, Shell Scripting, SolusVM, PHP, MySQL, cPanel, Servers, System Administration, CentOS, Databases, Hardware, Technical Support, Software Installation, Security, Firewalls, Red Hat Linux, Linux System..., Subversion
Education
Gwinnett Technical College 2011 — 2013
Certificate, Linux Systems Administrator
Cliff Brown Cliff Brown's Geek Squad / Best Buy Experience October 2012 - April 2013
Job Commander of Quality Assurance at Geek Squad
Industry Consumer Electronics
Experience
Geek Squad May 2015 - Present
Geek Squad March 2013 - May 2015
Geek Squad / Best Buy October 2012 - April 2013
Geek Squad / Best Buy November 2010 - September 2012
Best Buy / Geek Squad March 2009 - November 2010
Best Buy / Geek Squad July 2008 - March 2009
Geek Squad / Best Buy April 2007 - July 2008
Geek Squad / Best Buy April 2006 - April 2007
SED International August 2005 - April 2006
Sigma Systems Inc. May 1998 - January 2004
Skills
Store Management, Retail, Loss Prevention, Merchandising, Inventory Management, Customer Service, Computer Hardware, Inventory Control, Troubleshooting, Windows 7, Income Statement, Windows, Team Leadership, Sales Management, Performance Management, Management, Microsoft Office, Employee Relations, Consumer Electronics, Customer Satisfaction, Training, Leadership, CPFR, Profit, Networking, Multi-channel Retail, Team Building, Customer Experience, Retail Sales, IT Service Management, Technical Training, Employee Engagement, CompTIA A+ Certification, Driving Results, Sales Operations, Sales, People Development, P&L Management, Modeling, Visual Merchandising, Computer Repair, Store Operations, Home Theater, POS, Employee Training, Big Box, Hiring, Customer Retention, Time Management, Accountability
Education
Collin College 2011 — 2016
Business, 3.86 GPA
Geek Squad May 2015 - Present
Geek Squad March 2013 - May 2015
Geek Squad / Best Buy October 2012 - April 2013
Geek Squad / Best Buy November 2010 - September 2012
Best Buy / Geek Squad March 2009 - November 2010
Best Buy / Geek Squad July 2008 - March 2009
Geek Squad / Best Buy April 2007 - July 2008
Geek Squad / Best Buy April 2006 - April 2007
SED International August 2005 - April 2006
Sigma Systems Inc. May 1998 - January 2004
Skills
Store Management, Retail, Loss Prevention, Merchandising, Inventory Management, Customer Service, Computer Hardware, Inventory Control, Troubleshooting, Windows 7, Income Statement, Windows, Team Leadership, Sales Management, Performance Management, Management, Microsoft Office, Employee Relations, Consumer Electronics, Customer Satisfaction, Training, Leadership, CPFR, Profit, Networking, Multi-channel Retail, Team Building, Customer Experience, Retail Sales, IT Service Management, Technical Training, Employee Engagement, CompTIA A+ Certification, Driving Results, Sales Operations, Sales, People Development, P&L Management, Modeling, Visual Merchandising, Computer Repair, Store Operations, Home Theater, POS, Employee Training, Big Box, Hiring, Customer Retention, Time Management, Accountability
Education
Collin College 2011 — 2016
Business, 3.86 GPA
Robert Puckett's Geek Squad / Best Buy Experience November 2003 - August 2011
Job Client Site Manager with Managed IT Services at Long View Systems
Industry Information Technology and Services
Experience
Long View Systems May 2013 - Present
Long View Systems May 2011 - April 2013
Geek Squad / Best Buy November 2003 - August 2011
Dell June 2010 - November 2010
Geek Squad June 2007 - December 2008
IBM August 2000 - June 2002
Ft. Lupton Public Schools January 2000 - May 2000
Skills
A+ Certified, CCNA, Security+, Network+, CompTIA, CompTIA A+ Certification, Dell Computers, Cisco IOS, Active Directory, Windows 7, Cisco Nexus, Network Administration, Windows Server, Laptops, CCNP, Remote Desktop, Troubleshooting, Cisco Technologies, Computer Hardware, Hardware, Technical Support, ITIL, VMware, Information Technology, Computer Repair, Microsoft Exchange, DHCP, VPN, Networking, DNS, Servers, CompTIA A+
Education
University of Central Oklahoma 1991 — 1999
Bachelor of Science, Mathematics
Long View Systems May 2013 - Present
Long View Systems May 2011 - April 2013
Geek Squad / Best Buy November 2003 - August 2011
Dell June 2010 - November 2010
Geek Squad June 2007 - December 2008
IBM August 2000 - June 2002
Ft. Lupton Public Schools January 2000 - May 2000
Skills
A+ Certified, CCNA, Security+, Network+, CompTIA, CompTIA A+ Certification, Dell Computers, Cisco IOS, Active Directory, Windows 7, Cisco Nexus, Network Administration, Windows Server, Laptops, CCNP, Remote Desktop, Troubleshooting, Cisco Technologies, Computer Hardware, Hardware, Technical Support, ITIL, VMware, Information Technology, Computer Repair, Microsoft Exchange, DHCP, VPN, Networking, DNS, Servers, CompTIA A+
Education
University of Central Oklahoma 1991 — 1999
Bachelor of Science, Mathematics
Bogdan Patriche Bogdan Patriche's Geek Squad / Best Buy Experience December 2010 - September 2011
Job Owner of TechLead.com
Industry Retail
Experience
Tech-Lead.com May 2011 - Present
Geek Squad / Best Buy December 2010 - September 2011
Apple Retail June 2008 - December 2010
Best Buy May 2007 - June 2008
Best Buy Canada September 2005 - May 2007
Skills
Software Installation, Customer Service, Hardware, Photography, OS X, Troubleshooting, Technical Support, Windows, Mac, Teamwork, iPhone, Networking, iWork, Computer Hardware, iOS, Computer Repair, Mac OS, Apple Certified, iPad, iLife
Education
Concordia University 2003 — 2006
BA, Building Engineering
Tech-Lead.com May 2011 - Present
Geek Squad / Best Buy December 2010 - September 2011
Apple Retail June 2008 - December 2010
Best Buy May 2007 - June 2008
Best Buy Canada September 2005 - May 2007
Skills
Software Installation, Customer Service, Hardware, Photography, OS X, Troubleshooting, Technical Support, Windows, Mac, Teamwork, iPhone, Networking, iWork, Computer Hardware, iOS, Computer Repair, Mac OS, Apple Certified, iPad, iLife
Education
Concordia University 2003 — 2006
BA, Building Engineering
Pablo Yanqui's Geek Squad / Best Buy Experience April 2012 - July 2012
Job TSG at Cablevision
Industry Information Technology and Services
Experience
Cablevision November 2012 - Present
Brioni Roman Style July 2012 - November 2012
Geek Squad / Best Buy April 2012 - July 2012
Noble America January 2012 - March 2012
Boehringer Ingelheim August 2011 - October 2011
Computer Technician April 2009 - July 2011
Onward Health Care May 2008 - July 2011
Skills
Computer Hardware, Network Security, Wireless Networking, IP Networking, help desk, A+ Certified, Network+ Certified, MCP XP Certified, Marketing Communications, Online Marketing, Direct Marketing, Marketing Strategy, Team Building, Team Leadership, Teamwork, Team Spirit, Visionary
Education
Porter and Chester Institute 2010 — 2011
Computers and Networking, System, Networking, and LAN/WAN Management/Manager
Cablevision November 2012 - Present
Brioni Roman Style July 2012 - November 2012
Geek Squad / Best Buy April 2012 - July 2012
Noble America January 2012 - March 2012
Boehringer Ingelheim August 2011 - October 2011
Computer Technician April 2009 - July 2011
Onward Health Care May 2008 - July 2011
Skills
Computer Hardware, Network Security, Wireless Networking, IP Networking, help desk, A+ Certified, Network+ Certified, MCP XP Certified, Marketing Communications, Online Marketing, Direct Marketing, Marketing Strategy, Team Building, Team Leadership, Teamwork, Team Spirit, Visionary
Education
Porter and Chester Institute 2010 — 2011
Computers and Networking, System, Networking, and LAN/WAN Management/Manager
Eisen Scherwitz Eisen Scherwitz's Geek Squad / Best Buy Experience October 2007 - May 2012
Job Sourcing Specialist at Centerpoint
Industry Utilities
Experience
CenterPoint Energy March 2015 - Present
CenterPoint Energy September 2012 - March 2015
Suddenlink Communications June 2012 - September 2012
Geek Squad / Best Buy October 2007 - May 2012
Retail Sales Specialist August 2006 - October 2007
Apple Store April 2006 - March 2007
Skills
Customer Service, Sales, Marketing, Sales Management, iLife, Mac OS X, iWork, Computer Hardware, Computer Repair, Windows, Troubleshooting, Purchasing, OS X, Customer Satisfaction, Mac, Customer Experience, Customer Retention, Technical Support, Training, Team Leadership, B2B, Retail, Sales Presentations, Lead Generation, Market Research, Teamwork, Business Analysis, Competitive Analysis, Direct Marketing, Email Marketing, Account Management, Leadership, Analysis, Social Networking, CRM, Strategic Planning, Microsoft Excel, Public Speaking, Negotiation, New Business Development, Marketing Strategy, Management, Process Improvement, Time Management, Marketing Communications
Education
Sam Houston State University 2007 — 2011
Bachelor of Business Administration (BBA) in Marketing, Business, Management, Marketing, and Related Support Services
CenterPoint Energy March 2015 - Present
CenterPoint Energy September 2012 - March 2015
Suddenlink Communications June 2012 - September 2012
Geek Squad / Best Buy October 2007 - May 2012
Retail Sales Specialist August 2006 - October 2007
Apple Store April 2006 - March 2007
Skills
Customer Service, Sales, Marketing, Sales Management, iLife, Mac OS X, iWork, Computer Hardware, Computer Repair, Windows, Troubleshooting, Purchasing, OS X, Customer Satisfaction, Mac, Customer Experience, Customer Retention, Technical Support, Training, Team Leadership, B2B, Retail, Sales Presentations, Lead Generation, Market Research, Teamwork, Business Analysis, Competitive Analysis, Direct Marketing, Email Marketing, Account Management, Leadership, Analysis, Social Networking, CRM, Strategic Planning, Microsoft Excel, Public Speaking, Negotiation, New Business Development, Marketing Strategy, Management, Process Improvement, Time Management, Marketing Communications
Education
Sam Houston State University 2007 — 2011
Bachelor of Business Administration (BBA) in Marketing, Business, Management, Marketing, and Related Support Services
Reuben van Hemert, MBA, CSM's Geek Squad / Best Buy Experience October 2014 - March 2015
Job IT Project Manager at Best Buy
Industry Management Consulting
Experience
Best Buy April 2015 - Present
Daugherty Business Solutions July 2013 - Present
Geek Squad / Best Buy October 2014 - March 2015
GENERAL MILLS November 2013 - November 2014
CARGILL October 2013 - November 2013
TCF BANK RETAIL LENDING September 2013 - October 2013
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. November 2010 - July 2013
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. August 2008 - November 2010
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. January 2008 - August 2008
ALLINA MEDICAL CLINICS January 2006 - January 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Windows Vista, FrontPage, XP, Windows 95, Process Design, Process Improvement, Customer Service, Team Building, Visio, Strategic Planning, Inventory Management, Software Documentation, Management, Customer Satisfaction, Account Management, Contract Negotiation, Training, Project Management, Program Management, Project Planning, Strategy, Cross-functional Team..., Windows XP
Education
University of Saint Thomas - School of Business 2011 — 2011
Mini Master, Project Manager
University of St. Thomas - Opus College of Business 2010 — 2010
Mini Master, Business Communication
Augsburg College 2006 — 2008
MBA, Buisness/Healthcare
University of Wisconsin-Eau Claire 2002 — 2005
BS, Kins
Western Wisconsin Technical College 1998 — 1999
Applied Science, Building/Construction
Best Buy April 2015 - Present
Daugherty Business Solutions July 2013 - Present
Geek Squad / Best Buy October 2014 - March 2015
GENERAL MILLS November 2013 - November 2014
CARGILL October 2013 - November 2013
TCF BANK RETAIL LENDING September 2013 - October 2013
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. November 2010 - July 2013
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. August 2008 - November 2010
AMERIPRIDE SERVICE INC./CANADIAN LINEN & UNIFORM SERVICES CO/QUESBEC LINGE CO. January 2008 - August 2008
ALLINA MEDICAL CLINICS January 2006 - January 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Windows Vista, FrontPage, XP, Windows 95, Process Design, Process Improvement, Customer Service, Team Building, Visio, Strategic Planning, Inventory Management, Software Documentation, Management, Customer Satisfaction, Account Management, Contract Negotiation, Training, Project Management, Program Management, Project Planning, Strategy, Cross-functional Team..., Windows XP
Education
University of Saint Thomas - School of Business 2011 — 2011
Mini Master, Project Manager
University of St. Thomas - Opus College of Business 2010 — 2010
Mini Master, Business Communication
Augsburg College 2006 — 2008
MBA, Buisness/Healthcare
University of Wisconsin-Eau Claire 2002 — 2005
BS, Kins
Western Wisconsin Technical College 1998 — 1999
Applied Science, Building/Construction
John Lira's Geek Squad / Best Buy Experience September 2006 - May 2007
Job Information System Technician with the Superior Court of California, County of Contra Costa
Industry Information Technology and Services
Experience
Sterling Administration August 2015 - Present
Superior Court of California, County of Contra Costa February 2014 - Present
Alere Home Monitoring, Inc September 2011 - February 2014
Prometheus Real Estate Group April 2007 - September 2011
Geek Squad / Best Buy September 2006 - May 2007
Qzina Specialty Foods October 2005 - September 2006
Ice Center Enterprise January 2003 - October 2005
Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, Customer Satisfaction, Microsoft Office, Windows, Windows XP, Help Desk Support, Microsoft Exchange, Outlook, Citrix, Laptops, Software Installation, Hardware, Servers, XP, Access, Software Documentation, Networking, Computer Hardware, Microsoft Word, Team Leadership, Cisco Technologies, Remote Desktop, Network Security, Management, OS X, SharePoint, Cloud Computing, VPN, A+ Certified, Norton Ghost, Vendor Management, Problem Solving, Writing, Quality Assurance, Process Improvement, Training, Visio, Testing, Wireless Networking, Windows Server, Customer Relations, Documentation, Research, Disaster Recovery, Active Directory, Communication
Education
Western Governors University 2013 — 2016
Bachelor of Science (BS), Information Technology
Foothill College 2001 — 2003
A.A, Creative Writing
Hillsdale High School 1996 — 2000
Sterling Administration August 2015 - Present
Superior Court of California, County of Contra Costa February 2014 - Present
Alere Home Monitoring, Inc September 2011 - February 2014
Prometheus Real Estate Group April 2007 - September 2011
Geek Squad / Best Buy September 2006 - May 2007
Qzina Specialty Foods October 2005 - September 2006
Ice Center Enterprise January 2003 - October 2005
Skills
Troubleshooting, Technical Support, Windows 7, Customer Service, Customer Satisfaction, Microsoft Office, Windows, Windows XP, Help Desk Support, Microsoft Exchange, Outlook, Citrix, Laptops, Software Installation, Hardware, Servers, XP, Access, Software Documentation, Networking, Computer Hardware, Microsoft Word, Team Leadership, Cisco Technologies, Remote Desktop, Network Security, Management, OS X, SharePoint, Cloud Computing, VPN, A+ Certified, Norton Ghost, Vendor Management, Problem Solving, Writing, Quality Assurance, Process Improvement, Training, Visio, Testing, Wireless Networking, Windows Server, Customer Relations, Documentation, Research, Disaster Recovery, Active Directory, Communication
Education
Western Governors University 2013 — 2016
Bachelor of Science (BS), Information Technology
Foothill College 2001 — 2003
A.A, Creative Writing
Hillsdale High School 1996 — 2000
Karen Kertzman's Geek Squad / Best Buy Experience May 2004 - September 2007
Job Director of Retirement at HomeBase USA
Industry Retail
Experience
Home-Base USA February 2009 - Present
Best Buy - Geek Squad September 2007 - February 2009
Geek Squad / Best Buy May 2004 - September 2007
Analysts International March 1998 - December 2004
Best Buy January 2003 - May 2004
The Pillsbury Company July 1975 - August 1997
Skills
Business Analysis, Management, Process Improvement
Education
Minnesota School of Business
Home-Base USA February 2009 - Present
Best Buy - Geek Squad September 2007 - February 2009
Geek Squad / Best Buy May 2004 - September 2007
Analysts International March 1998 - December 2004
Best Buy January 2003 - May 2004
The Pillsbury Company July 1975 - August 1997
Skills
Business Analysis, Management, Process Improvement
Education
Minnesota School of Business
Adam Heller's Geek Squad / Best Buy Experience August 2002 - April 2007
Job Information System Specialist at Centers for Medicare & Medicaid Services
Industry Information Technology and Services
Experience
Centers for Medicare & Medicaid Services September 2010 - Present
Patriot Technologies September 2007 - May 2010
Geek Squad / Best Buy August 2002 - April 2007
Frederick County Health Department September 2004 - April 2005
Skills
Cisco, VPN, Troubleshooting, Network Administration, Firewalls, Network Security, Virtualization, A+ Certified, Government, CCNA, Management, Security, SharePoint, Microsoft Exchange, Cisco Technologies, Citrix, Active Directory, Technical Support, Information Technology, System Administration, Computer Security, Information Security, Business Development, Skilled Multi-tasker, Supervisory Skills, Networking, Leadership
Education
Kaplan University 2010 — 2011
BS, Business Administration, summa cum laude 3.87
Frederick Community College
Associates Degree, Business Management - General Studies
Villa Julie College
TLDR, Computer Information Systems
Centers for Medicare & Medicaid Services September 2010 - Present
Patriot Technologies September 2007 - May 2010
Geek Squad / Best Buy August 2002 - April 2007
Frederick County Health Department September 2004 - April 2005
Skills
Cisco, VPN, Troubleshooting, Network Administration, Firewalls, Network Security, Virtualization, A+ Certified, Government, CCNA, Management, Security, SharePoint, Microsoft Exchange, Cisco Technologies, Citrix, Active Directory, Technical Support, Information Technology, System Administration, Computer Security, Information Security, Business Development, Skilled Multi-tasker, Supervisory Skills, Networking, Leadership
Education
Kaplan University 2010 — 2011
BS, Business Administration, summa cum laude 3.87
Frederick Community College
Associates Degree, Business Management - General Studies
Villa Julie College
TLDR, Computer Information Systems
royel durio's Geek Squad / Best Buy Experience October 2007 - November 2008
Job logistics/logcap contractor
Industry Consumer Services
Experience
Xerox Services September 2009 - Present
Xerox Services 2009 - 2012
Direct TV December 2008 - August 2009
Geek Squad / Best Buy October 2007 - November 2008
Texas Department of Criminal Justice January 2006 - September 2007
Sysco March 2004 - July 2005
Skills
Call Center, SDLC, Service Delivery, Troubleshooting, Customer Service, Customer Satisfaction, Team Leadership
Education
Sam Houston State University 2006 — 2010
Bachelor's degree, mass communication/media studies
Xerox Services September 2009 - Present
Xerox Services 2009 - 2012
Direct TV December 2008 - August 2009
Geek Squad / Best Buy October 2007 - November 2008
Texas Department of Criminal Justice January 2006 - September 2007
Sysco March 2004 - July 2005
Skills
Call Center, SDLC, Service Delivery, Troubleshooting, Customer Service, Customer Satisfaction, Team Leadership
Education
Sam Houston State University 2006 — 2010
Bachelor's degree, mass communication/media studies
Best Buy
Motorola Mobility
TE Connectivity
Samsung Electronics
Motorola Mobile Devices
Tyco Electronics
Best Buy Canada
Sonos, Inc.