GEHA Company
Industry: Insurance company
DescriptionGEHA is a self-insured, not-for-profit association providing health and dental plans to federal employees and retirees and their families through the Federal Employees Health Benefits Program and the Federal Employees Dental and Vision Insurance Program. GEHA provides benefits to nearly 1.8 million people worldwide. CEO: Julie Browne (Apr 2015–) Headquarters: Lee's Summit, MO Number of employees: 1,300 Founder: Railway Mail Clerks Founded: 1937 Subsidiaries: PPO/USA, Inc., Surety Life Insurance Company, Geha Holdings, Inc.
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GEHA Employees
Conway freight March 2015 - Present
Marine Corps Reserve July 2012 - Present
GEHA November 2013 - March 2015
Hyvee Grocery July 2008 - July 2012
Skills
Management, Customer Service, Training, Leadership, Outlook, Microsoft Office, Insurance, Microsoft Word, Process Improvement, Access, Healthcare, Analysis, Inventory Management, Operations Management, Troubleshooting, Time Management, Microsoft Excel, Business Analysis, Inventory Control, Teamwork, Public Speaking, Problem Solving, Supervisory Skills, Budgets, Team Building, Coaching, PeopleSoft, Interviews, Lean Operations, Lean Management
Education
Baker University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Missouri-Kansas City 2011 — 2012
Health Sciences, Kinesiology and Exercise Science
GEHA February 2013 - April 2014
Mutual of Omaha July 2012 - February 2013
Skills
Nursing, Healthcare Management, Hospitals, Patient Safety, Healthcare, Acute Care, Critical Care, Home Care, EMR, Utilization Management, JCAHO, Inpatient, ACLS, Telemetry, Medical/Surgical, Medical Records Review, Cost Effective Care, Benefits Negotiation, Claims Handling, Case Management Software
Education
Bellevue University 2014 — 2015
Bachelor's degree, Nursing Science
Bellevue University 2010 — 2011
Bachelor of Science, Business Healthcare Management
Jewish Hospital College of Nursing and Allied Health 1996 — 1998
Associate of Science, Nursing
GEHA October 2004 - Present
Missouri Employers Mutual 2000 - 2004
Sedgwick 1996 - 2000
Gallagher Bassett 1992 - 1996
Education
University of Missouri-Kansas City 1987 — 1988
paralegal certificate
Longview Community College 1984 — 1986
Raytown South High School 1982 — 1984
diploma
Surety Life Insurance Company October 2014 - Present
GEHA September 2013 - October 2014
Mardel Christian & Education November 2009 - September 2013
IMB (International Mission Board) October 1990 - October 2008
Trans World Airlines (TWA) April 1988 - August 1990
PwC July 1986 - April 1988
Skills
Internal Audit, Auditing, Internal Controls, Insurance, Enterprise Risk..., Sarbanes-Oxley Act, IT Audit, Financial Reporting, Accounting, CISA, Risk Management, GAAP, Risk Assessment, External Audit, Access, Financial Analysis
Education
Baylor University - Hankamer School of Business 1982 — 1986
Bachelor of Business Administration (BBA), Accounting and Computer Science
Sogeti June 2014 - Present
Celeritas Technologies December 2012 - June 2014
GEHA December 2006 - July 2012
GEHA July 1998 - December 2006
Blue Cross and Blue Shield of Kansas April 1997 - July 1998
Blue Cross Blue Shield of Kansas July 1996 - April 1997
Blue Cross and Blue Shield of Kansas February 1994 - July 1996
H&R Block January 1993 - March 1995
Blue Cross and Blue Shield of Kansas August 1993 - February 1994
Blue Cross and Blue Shield of Kansas November 1992 - August 1993
Skills
Databases, Microsoft SQL Server, Windows Azure, SDLC, C#, Access, Visual Studio Team..., COBOL, Visio, VB.NET, ASP.NET MVC, Troubleshooting, Software Development, JCL, Oracle SQL Developer, Windows, ETL, Database Design, CICS, Mainframe, Systems Analysis, Business Analysis, JavaScript, Software Documentation, XML, CSS, Xpediter, Integration, Requirements Analysis, VBScript, Business Requirements, HTML, Application Development, WS_FTP Professional, Database Development, HTML + CSS, IBM Mainframe, DFSORT, SQL Server, VSAM, z/OS, FTP, Automation, Visual Studio
Education
Centriq Training 2012 — 2012
Web Development utilizing the Microsoft .NET Framework
Washburn University 1995 — 1998
Bachelor of Science (B.S.), Computer Information Science, 3.65
Cloud County Community College 1988 — 1990
Associate of Science, Accounting, 3.75
GEHA July 2015 - Present
GEHA March 2013 - July 2015
Bank Midwest, a Division of NBH Bank, N.A. February 2012 - February 2013
Side Pockets Bar & Grill November 2008 - February 2012
Chartway Federal Credit Union June 2004 - January 2005
Jumpin' Catfish June 1999 - April 2004
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Genetec Security Desk, Typing, Multi-line Phone, Customer Service, Process Improvement, Troubleshooting, Vendor Management, Training, Healthcare, Microsoft Office, Access, HIPAA, Insurance
Education
Grantham University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Missouri 2007 — 2008
Bachelor's Degree, Criminal Justice/Forensic Science
Longview Community College 2001 — 2006
Associate's Degree, General Studies
GEHA June 2014 - Present
GEHA October 2011 - Present
GEHA 2007 - 2011
GEHA January 1996 - 2007
Skills
Microsoft Office
Education
University of Kansas 2011 — 2015
Business Administration
Metropolitan Community College-Blue River
Associate's degree, Business Administration
GEHA November 2013 - Present
Skills
Business Performance..., Insurance
Education
Graceland University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Metropolitan Community College-Blue River 2012 — 2014
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Federal Reserve Bank of Kansas City August 2015 - Present
Kindred Healthcare August 2014 - April 2015
GEHA February 2014 - July 2014
NetStandard, Inc. November 2013 - January 2014
Skills
MCSA, MCP, A+ Certified, Windows 7, Active Directory, TCP/IP, DHCP, Technical Support, Networking, Citrix, VMware, Windows Server, Service Desk, Windows, Printers, Desktop Computers, Norton Ghost, IPSec, Network Administration, Troubleshooting, Help Desk Support, Cabling, Computer Hardware, iPad Support, CompTIA A+
Education
Johnson County Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology
Centriq 2009 — 2010
MCSA, A+, MCTS, IT, Network Administration program
GEHA February 2014 - Present
Lagom Services November 2012 - Present
DST Systems July 2011 - November 2012
Argus Health Systems March 2008 - July 2011
Skills
Program Management, Process Improvement, Project Management, Social Media Marketing, Small Business Marketing, Internal Audit, Internal Controls, Business Development, Leadership, Start-ups, Entrepreneurship, Business Analysis, Marketing Strategy, Analysis, Project Planning, Management, Strategy, Auditing, Business Process..., Training, Team Leadership, Business Strategy, Strategic Planning, Team Building, Data Analysis, Change Management, Software Documentation, Risk Management
Education
University of Kansas
MPA, Master of Public Administration
Adelphi University
BA, History
GEHA December 2013 - Present
GEHA December 2012 - December 2013
Assurant Health March 2007 - May 2012
United Insurance Services January 2006 - February 2007
Dillards October 2000 - April 2005
Skills
Sales, Customer Service, Team Building, Account Management, Strategic Planning, Microsoft Excel, Insurance, Marketing, Microsoft Office, Business Analysis, Health Insurance, Process Improvement, Employee Benefits, Coaching, Sales Management, New Business Development, Property & Casualty..., Risk Management, Project Management, Microsoft Word, Training, Management, Leadership, Recruiting, Healthcare, Salesforce.com, Salesforce.com...
Education
Central Bible College 1999 — 2001
Bachelor of Arts (B.A.), Bible/Biblical Studies
DST Systems October 2011 - Present
CIBER July 2004 - October 2011
Keane 2003 - 2004
GEHA 2002 - 2003
ERG Recruiting 2000 - 2002
Nims Associates 1998 - 2000
Charlton & Associates 1995 - 1998
Wal-Mart 1992 - 1995
Skills
Talent Acquisition, Recruiting, Technical Recruiting, Human Resources, Management, Leadership, Account Management, Talent Management, Business Development, Sourcing, Training, Interviews, Consulting, College Recruiting, Temporary Placement, Social Media, Personnel Management, Mentoring, Applicant Tracking..., Team Leadership, Executive Reporting, Networking, Vendor Management, CRM, Internet Recruiting, Recruiting Management, Executive Search, Process Improvement, Hiring, Screening, Staffing Services, Business Planning, Performance Management, Employee Relations, Building Relationships, Executive Management, Change Management, Culture Change, Policy, Workforce Planning, Outsourced HR Services, Full-cycle Recruiting, Restructuring, Employer Branding, SDLC, Microsoft Office, Customer Service, Financial Services, Permanent Placement, Sales
Education
Missouri Western State University 1990 — 1992
BSBA
Missouri Valley College 1988 — 1990
OOIDA August 2015 - Present
Contractor March 2008 - August 2015
Data Consultants, Inc April 2007 - April 2008
GEHA October 1991 - January 2007
Skills
Troubleshooting, Microsoft Office, Customer Service, Project Management, Computer Hardware, Hardware, Software Documentation, Team Building, Windows, Microsoft Excel, Account Management, Manage Client..., HIPAA, Managed File Transfer, Contractor Management, Software Implementation, Personnel Supervision, Management, Social Media, Sales, Process Improvement, Strategic Planning, Marketing Strategy
Education
Blue Springs High School
Longview Community College
GEHA December 2013 - Present
GEHA December 2012 - Present
Ad Astra Information Systems November 2011 - December 2012
CenturyLink (ECOM) November 2010 - November 2011
Available for full time employment 2010 - 2010
Quantum Aviation Services (Tri-net) 2007 - 2009
Ultra Electronics 2001 - 2009
Rose International February 2001 - May 2005
Skills
Project Management, Vendor Management, Process Improvement, Management, Program Management, SDLC, Software Documentation
Education
Northern Arizona University 2014 — 2017
Bachelor of Science (BS), Information Technology
Keller Graduate School of Management of DeVry University
IT
GEHA March 2014 - Present
Ascend Learning November 2011 - March 2014
Ingenix July 2008 - October 2011
Ingenix May 2005 - July 2008
Door Systems, Inc April 2004 - May 2005
Mr. Sprinkler February 2005 - April 2005
Mulch Mart June 2002 - February 2005
Trans World Airlines July 1999 - October 2001
H&R Block October 2000 - April 2001
Brinks Home Security July 1997 - June 1999
Skills
Databases, Microsoft SQL Server, SQL, Troubleshooting, SSRS, Oracle, Testing, Visio, SDLC, T-SQL, Database Design, SSIS, Visual Basic, Integration, Windows, Database Administration, Data Warehousing, Requirements Analysis, Visual Studio, Data Modeling, Software Development, Powershell
Education
Regis University 2005 — 2007
BS, CIS
Longview Community College 2000 — 2007
N/A, Computer Science
Conseva 2001 — 2002
N/A, Oracle Database Training
Devry 1997 — 1998
COBOL
GEHA February 2007 - Present
DST 2002 - 2007
Compuware 1997 - 2002
Program Systems Incorporated 1991 - 1997
DIT-MCO International 1989 - 1991
Education
DeVry University-Missouri 1986 — 1989
Bachelor's degree, Computer Information Systems
VA Medical Center December 2013 - Present
COVERSA October 2008 - October 2014
Barry Pointe Medical Care July 2013 - December 2013
Truman Medical Centers March 2009 - July 2013
GEHA February 1998 - January 2009
Ray County Memorial Hospital June 2001 - September 2005
Skills
Nursing, Home Care, BLS, Family Medicine, Nursing Education, Nurse Practitioners, Case Managment, Forensic Nursing, Management, Quality Assurance, Accreditation, Case Management, Healthcare, Patient Safety, ACLS, HIPAA, Healthcare Management, Clinical Research, Critical Care, Healthcare Information..., Hospitals
Education
University of Central Missouri 2011 — 2013
MSN, Famly Nurse Practitioner
University of Missouri-Kansas City 2009 — 2010
BS, Nursing Science
Park University 2004 — 2007
Bachelor's degree, Business Administration and Management, General
Sanford-Brown College-Hazelwood 1996 — 1997
Associate's degree, Nursing
Lex La-Ray Technical Center 1993 — 1994
Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
GEHA September 2012 - Present
GEHA March 2012 - September 2012
J. Todd Photography March 2005 - September 2012
Insurance Pros, Inc. September 2009 - January 2012
DEMDACO May 2002 - February 2008
Kemper Auto and Home June 1998 - September 2001
HR Block 1995 - 1998
Skills
Process Improvement, Business Analysis, Program Management, Purchasing, SDLC, Supply Chain Management, Trend Analysis, Call Center, Strategic Planning, Outlook, Excel, Word, PowerPoint, Coaching, Microsoft Office, Customer Relations, Customer Service, Process Engineering, Business Process..., Change Management, Operations Management, Visio, Insurance, Analysis, Inventory Management, Access, Documentation, Cross-functional Team..., Business Process, MS Project, Data Analysis, Budgeting, ERP, Team Building, Team Leadership, Project Planning, Requirements Analysis, Quality Assurance, Management, Strategy, Project Management
Education
MidAmerica Nazarene University 2001 — 2001
Bachelor of Arts, Management and Human Relations
Muncie Christian School 1987 — 1991
High School Diploma, General Studies
Apria Healthcare January 2012 - Present
Kelling Chiropractor June 2012 - September 2012
GEHA August 2006 - January 2012
Skills
Medical Billing, Electronic Filing, Health Insurance, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Time Management, Receptionist Duties, Cross-functional..., Computer Proficiency, 10 Key, Typing, Organization, Copying, Fax over IP, Scanning Electron..., Bulk Mailing, Life Insurance, Retirement Planning, Mutual Funds, Teaching, Literature, Helping Clients Succeed, Telephone Reception, Pharmaceutical Industry, Pharmacy Technicians, Appointment Scheduling, Medical Records, Medical Imaging, Micros, Macess, Acess, Accounts Receivable, Cash Register, Petty Cash, Cash Handling Experience, Closings, Front Office, Microsoft Office 2007, Office Equipment, Open Office, Back Office, Inventory Management, Branch Banking, X-ray, Digital X-ray, Dental Insurance, Dental Software, Office Administration
Education
Metropolitan Community College-Maple Woods 1993 — 1994
Associate's degree, Business/Commerce, General
LightEdge Solutions January 2014 - Present
GEHA August 2010 - January 2014
Lathrop & Gage LLP April 2009 - August 2010
Penton Media August 2008 - April 2009
MSI Systems Integrators February 2008 - August 2008
Applebee's International Inc. January 2003 - February 2008
Organized Living Inc. 2000 - 2003
Benchmark Industries 1997 - 2000
Skills
Disaster Recovery, Data Center, Virtualization, Cloud Computing, VMware, Active Directory, Security, Enterprise Architecture, Windows, ITIL, System Deployment, Citrix, Network Security, Windows Server, IT Operations, Networking, System Administration, IT Service Management, Software Documentation, VMware Infrastructure, Leadership, Enterprise Software, Microsoft Exchange, Process Improvement, Network Administration, Information Technology, vSphere, Vendor Management, Change Management, Storage, Telecommunications, Team Building, Coaching, IT Management, Infrastructure, Mentoring, IT Strategy, Network Architecture, Storage Area Networks, Business Continuity, Management, Infrastructure Planning, Enterprise Storage, System Architecture, Infrastructure..., Public Speaking, IP, Agile Project Management, SAN
Education
Fort Hays State University 2011 — 2014
Business Administration, Management
Fort Hays State University 1994 — 1995
Philosophy
McPherson High
GEHA January 2014 - Present
Self-Employed Childcare Provider 2005 - Present
AMC Independence Commons 20, Independence, MO August 2011 - January 2014
Wilshire at Lakewood, LLC Lee's Summit MO July 2012 - January 2013
Montessori Day School of Blue Springs September 2011 - May 2012
Skills
Microsoft Office, DISC Model of Human..., Activities of Daily..., Customer Service, Team Support, Written Correspondence, Teaching, Caring, Diplomate, Building Customer..., Outstanding..., Enthusiasm to learn, Commitment to Success, Core Competences, Committed to..., Environmental..., Trustworthy, Accountability, Operational Excellence, Integrity, Compassion, Willing to Go the Extra..., Sense Of Responsibility, Adaptability, Motivation, Appreciation of..., Self-driven, High degree of..., Peacemaking, Qualified Mediator, Close Attention to..., Sees the Big Picture, Problem Solving, Dependable, Efficiency, Inspiring, Cpr Certified, Patience, CPR Certified
Education
Metropolitan Community College-Blue River
Associate of Arts (A.A.)
University of Central Missouri
Certified Nursing Assistant - Special Needs Advancement Certification Program
I.B.E.W. Local 124 September 2009 - Present
The EPOCH Group August 2006 - September 2009
GEHA October 2005 - August 2006
Skills
Claims Management, Insurance, Claim, Subrogation, Health Insurance, Underwriting, Disability Insurance, Brokers, Customer Service, Sales, Management, Microsoft Office, New Business Development, Marketing, Strategic Planning, Liability, Property & Casualty..., Commercial Insurance
Education
Johnson County Community College 1995 — 1995
Medical
Oak Park Senior High School 1976 — 1978
GEHA September 2011 - Present
Skills
Program Management, Presentation Development, Consensus Building, Business Case..., Strategic Planning, PMO, Software Documentation, Process Improvement, Data Center, Troubleshooting, IT Management, Strategy, Business Analysis, Vendor Management, Management, SDLC, Project Management, Requirements Gathering, CRM, Visio, Information Technology, Requirements Analysis, Integration, Agile Methodologies
Education
Avila University 2014 — 2017
Bachelor's Degree, Health/Health Care Administration/Management
University of Kansas 1989 — 1991
Arizona State University 1988 — 1989
Mechanical Engineering
PPO USA Inc. January 2013 - Present
GEHA January 2010 - Present
GEHA (PPO USA, Inc.) 2015 - 2015
GEHA (PPO USA, Inc.) 2015 - 2015
GEHA November 2007 - February 2011
Skills
VoIP, Sales Management, Project Management, Management, Account Management, Contract Negotiation, Managed Care, Vendor Management, New Business Development, Health Insurance, Team Leadership, PPO, Insurance, Employee Benefits, Customer Service, Process Improvement, Medicare, Sales, Strategic Planning, Healthcare, Team Building, HIPAA, Leadership
Education
Baker University 2000 — 2002
Master of Science, Management
University of Central Missouri
BSBA
ECOM April 2010 - December 2010
Freightquote.com July 2009 - April 2010
Robert Half Technology November 2008 - January 2009
Viracor February 2008 - September 2008
ITDM October 2007 - February 2008
Sogeti October 2006 - August 2007
Sogeti USA LLC 2006 - 2007
Embarq March 2006 - September 2006
GEHA February 1996 - March 2006
Skills
SSRS, SQL Server, SQL, SSIS, VB.NET, ETL, .NET, Visual Basic, XML, SDLC, ASP.NET, C#, Database Design, Application Development, Access, Databases, Microsoft SQL Server, Software Development, Business Intelligence, Stored Procedures, Analysis Services, VBScript, SharePoint, Business Process, T-SQL, Data Warehousing, Visio, Crystal Reports, IIS, Testing, Oracle, Visual Studio, Requirements Analysis, Data Modeling, Systems Analysis, DB2, TFS
Education
University of Missouri-Kansas City 1987 — 1989
CBIS, Computer Science and Business
Longview Community College 1984 — 1987
AA, Liberal Arts
GEHA Account Executive TrainerGEHAJanuary 2004 - June 2008
GEHA April 1999 - December 2003
Antero Health Plans September 1996 - March 1999
FHP Health Care January 1996 - September 1996
Prudential Healthcare March 1995 - January 1996
Skills
Healthcare, Health Insurance, Claims Management, Claim, Coaching, Employee Benefits, Customer Service, HIPAA, Healthcare Management, Insurance, Managed Care, Medicare, Microsoft Excel, Microsoft Word, Process Improvement, Strategic Planning, Team Building, Training
Education
Metropolitan State University of Denver 1992 — 1994
Health Care Management, Gerontology
GEHA March 2014 - Present
GEHA January 2013 - March 2014
McKesson July 2011 - January 2013
KVC Health Systems June 2008 - July 2011
KVC Health Systems May 2006 - June 2008
LabCorp April 2003 - May 2006
Skills
VMware, Networking, Network Administration, Cisco Technologies, Citrix, System Administration, Windows Server, Cisco Call Manager, Red Hat Linux, EMC Storage, Active Directory, NetApp Filers, Microsoft Exchange, Palo Alto Networks, Firewalls, Netbackup, Brocade, Disaster Recovery, Servers, Troubleshooting, Hardware
Education
Kaplan University 2006 — 2007
Associate's Degree, Computer Information Systems
Washburn Institute of Technology 2002 — 2003
Diploma, Computer Repair and Networking
GEHA February 2013 - Present
GEHA July 2011 - February 2013
Geek Squad August 2008 - June 2011
Geek Squad January 2006 - August 2008
Geek Squad June 2005 - January 2006
Best Buy October 2004 - June 2005
Skills
Troubleshooting, Software Documentation, Technical Support, Citrix, Networking, Software Installation, Management, Active Directory, Training, Computer Hardware, Hardware Installation, Service Management, Customer Satisfaction, Information Technology, Hardware Diagnostics, ITIL, Windows 7, Windows, Microsoft Office, Retail Sales, OS X, Technology Integration, Smartphones, Help Desk Support, System Administration, Laptops, Servers, Network Services, Internet Troubleshooting, Problem Solving, Apple, Interviews, Hardware, XP, Visio, Printers, Blackberry Enterprise..., Remote Desktop, IT Operations, Hardware Support, Security, Process Improvement, Testing, Windows Server, A+ Certified, CompTIA, Disaster Recovery, SharePoint, Windows XP
Education
Arizona State University
Humanities
Raytown South High School
Class of 2006
U.S. Air Force 2010 - 2012
GEHA March 2010 - October 2010
Education
A.T. Still University of Health Sciences 2011 — 2012
Master of Public Health (MPH), Public Health
Weber State University 2000 — 2005
Bachelor's degree, Health Promotion/ Health Service Administration
Air Methods January 2015 - Present
GEHA April 2009 - Present
REACH Air Medical Services October 2011 - April 2014
Army National Guard November 1988 - October 2011
US Army May 1980 - October 2011
US Army Combat Readiness/Safety Center May 2005 - December 2006
US Army August 2002 - May 2005
US Army August 2001 - August 2002
Army National Guard October 1998 - August 2001
Skills
Commercial Aviation, Customer Service, Aviation, Microsoft Office, Microsoft Word, Microsoft Excel, Aircraft, PowerPoint, Flights, Airlines, Aircraft Maintenance, Flight Safety, Outlook, English, Budgets, Helicopters, Military, Airports, Windows, Strategic Planning, Operations Management, Program Management, Command, Security Clearance, Military Operations
Education
Central Missouri State University 1995 — 1997
Master of Science (M.S.), Aviation Safety
Colorado State University 1982 — 1986
Bachelor of Science (B.S.), Economics
GEHA May 2011 - Present
Layne Christensen 2006 - 2011
DST Systems 2005 - 2006
Kansas Insurance Department 2002 - 2005
The Peck Group, Inc 1999 - 2001
Security Benefit 1996 - 1999
Skills
Security, IT Audit, Risk Management, CISSP, CISA, Disaster Recovery, Business Continuity, PCI DSS, Governance, Internal Audit, Data Center, Computer Security, Compliance, Two-factor..., IT Management, Information Security..., Access Lists, Management, Network Security, Security Management, Internet Security, Data Security, SOX, ACL, Systems Analysis, Software Development, Mobile Security, IBM iSeries, Strategic Planning, Sarbanes-Oxley Act, Risk Assessment, Leadership, Physical Security, IT Governance, HIPAA, Data Loss Prevention, COBOL, Business Analysis, IT Operations, Network Architecture, Home Automation, Home Security, CCTV, Change Management, Visual C#, SQL Server, MBA, Information Security, Enterprise Risk..., Information Technology
Education
Washburn University 1999 — 2001
MBA, Business
Fort Hays State University 1991 — 1996
BBA, Computer Information Systems
Hooper Holmes, Inc. December 2013 - Present
Olathe Medical Center December 2012 - December 2013
GEHA January 2011 - December 2012
Child Health Corporation of America June 2010 - December 2010
WageWorks February 2008 - June 2010
Applebee's International, Inc. April 1999 - February 2008
United States Marine Corps April 1995 - March 1999
Skills
Architecture, VMware, Virtualization, Active Directory, Storage, Security, Compliance, Citrix, Troubleshooting, Data Center, vSphere, Windows Server, Cisco Technologies, System Administration, Microsoft SQL Server, Disaster Recovery, Cloud Computing, Network Security, Microsoft Exchange, Windows, Servers, VMware ESX, Enterprise Architecture, SAN, System Deployment, Windows 7, VMware Infrastructure, IT Operations, Server Architecture, VPN, Storage Area Networks, TCP/IP
Education
Coastal Carolina Community College 1995 — 1999
Johnson County Community College 1990 — 1993
GEHA February 2013 - Present
GEHA June 2012 - February 2013
PricewaterhouseCoopers July 2010 - June 2012
PricewaterhouseCoopers New Zealand January 2010 - May 2010
PricewaterhouseCoopers New Zealand January 2008 - December 2009
PricewaterhouseCoopers September 2007 - January 2008
PricewaterhouseCoopers January 2005 - September 2007
HSMC Certified Public Accountants, P.C. 2002 - 2004
Skills
Risk, Assurance, SOX, Audit, Internal Audit, Business Process, Auditing, SAS70, Internal Controls, IT Audit, Risk Assessment, Risk Management, External Audit, Sarbanes-Oxley Act, Financial Audits
Education
University of Kansas - Graduate School of Business 2003 — 2004
Masters, Accounting, Information Systems
Northwest Missouri State University 1999 — 2002
Bachelor of Science, Accounting
DSI (Data Systems International, Inc.) January 2014 - Present
Mazuma Credit Union 2013 - 2014
VinSolutions January 2011 - December 2012
GEHA August 2010 - September 2010
Skills
Computer Hardware, Windows 7, Automotive, Salesforce.com, Troubleshooting, Adobe Creative Suite, Adobe LiveCycle Designer, Help Desk Support, Network Administration
Education
Centriq Training 2010 — 2011
Student, IT Administrator Career Track
Emporia State University 2002 — 2004
GEHA March 2012 - Present
StoreFinancial July 2010 - March 2012
YRC National May 2005 - October 2009
Itel Online January 2000 - March 2005
Uniprise-UnitedHealth Care June 1998 - January 2000
Southwest Missouri State University August 1996 - May 1998
Skills
System Integration..., Quality Assurance, User Acceptance Testing, Requirements Analysis, SDLC, Test Planning, Testing, System Testing, Software Project..., XML, SQL, DB2, Agile Methodologies, Microsoft SQL Server, Regression Testing, Integration, Manual Testing, Test Cases, JIRA, Process Improvement, Web Applications, Requirements Gathering, Software Quality..., Visio, Software Documentation, SharePoint, Databases, Project Management, Scrum, Agile Project Management, Business Analysis, Defect Tracking
Education
Missouri State University 1993 — 1998
General Business, Insurance
UniGroup, Inc August 2007 - Present
UniGroup, Inc October 2005 - August 2007
UniGroup, Inc August 2004 - October 2005
GEHA December 1996 - July 2004
Skills
Customer Service, Leadership, Process Improvement
Education
East Central College 2005 — 2008
General Studies
PPO USA Inc. January 2015 - Present
PPO USA Inc. February 2013 - January 2015
GEHA March 1999 - February 2013
Skills
Trade Shows, Marketing Communications, Marketing Strategy, Social Media, Microsoft Office, Social Networking, Blogging, GeoNetworks, Disruption Analysis, Marketing Research, Research, Project Management, Microsoft Excel, Management, Leadership, Marketing, Dental Insurance, Event Planning, Strategic Planning
Education
Avila University
Bachelor of Science, Business Administration - Cum Laude
MILVETS Systems Technology, Inc. July 2015 - Present
4G Project People April 2015 - July 2015
Saicon October 2014 - April 2015
Argus Health Systems January 2013 - September 2014
SAIC April 2012 - November 2012
GEHA November 2011 - March 2012
USDA May 2011 - October 2011
State of Kansas Dept of Labor December 2010 - April 2011
American Airlines July 2010 - December 2010
USDA June 2009 - July 2010
Skills
Resource Management, Healthcare, Income Statement, SDLC, PMP, PMO, Vendor Management, Requirements Analysis, Program Management, Process Improvement, Software Project..., SharePoint, Business Analysis, Project Management, MS Project, Project Portfolio..., Visio, Requirements Gathering, Agile Methodologies, Data Warehousing, Scrum, Agile Project Management, Project Planning, Change Management, Enterprise Architecture, ITIL, Business Intelligence, Leadership, IT Strategy, Quality Assurance, Testing, Management, Integration, Software Documentation, IT Service Management, Business Requirements, Disaster Recovery, IT Management, Business Process..., ETL, Waterfall, Software Development, Information Technology, Project Delivery, Systems Analysis, Business Process, Cross-functional Team..., CRM, SOA, User Acceptance Testing
Education
MidAmerica Nazarene University 1996 — 1997
BA, Management
Southeast Community College 1986 — 1987
AAS, Computer Programming
Bradford & Galt March 1998 - September 1998
GEHA June 1995 - February 1998
Sprint November 1992 - May 1995
DST Systems May 1988 - August 1992
Brookside Day School / International Children's Academy August 1985 - May 1988
Skills
FOCUS, COBOL, TSO, ISPF, JCL, VSAM, Fileaid, SDSF, Xpediter, Endeavor, Easytrieve, Syncsort, Data Analysis, Systems Analysis, Requirements Gathering, Testing, Program Management, Business Analysis, Requirements Analysis, Troubleshooting, Functional Testing, Integration, Software Documentation, Software Design, User Acceptance Testing, Data Conversion, Analysis, Production Support, Training, Databases, Project Planning, Business Requirements, Teamwork, Mainframe, MVS, IBM Mainframe, IBM Utilities, Networking, CICS, SDLC, Visio, IBM AS/400
Education
University of Tulsa 1982 — 1985
Bachelor of Science (B.S.), Elementary Education and Teaching
Avila University 1980 — 1982
Elementary Education and Teaching
Priority Health October 2014 - Present
GEHA January 2012 - Present
Projé Inc November 2010 - Present
MVP Health Care 2010 - 2012
Priority Health September 1993 - November 2010
Skills
Visio, Business Analysis, Requirements Analysis, MS Project, Business Process..., Process Improvement, Software Project..., Requirements Gathering, Health Insurance, SDLC, Business Process, User Acceptance Testing, Business Requirements, Managed Care, Medicare, Healthcare, HIPAA, Vendor Management, Healthcare Information..., Project Management, SharePoint, Insurance, Integration
Education
Cornerstone University 1988 — 1993
Bachelor of Arts (B.A.)
GEHA September 2011 - Present
Boilermakers National Funds January 1998 - July 2011
Sandstone Ampitheatre 1998 - 2006
NPB Companies 1998 - 2003
Babies R Us 1998 - 1999
August Max Womans February 1997 - 1998
San Francisco Music Box Company April 1995 - 1998
Dillards October 1996 - March 1997
Venture Stores June 1992 - September 1996
Education
Sumner Academy of Arts & Sciences 1988 — 1992
Kansas City Kansas Community College Kansas
No
Johnson County Community College
Fashion Merchandising
HNTB April 2015 - July 2015
Lockton Companies October 2014 - February 2015
LSB Industries, Inc. May 2014 - September 2014
Advanced Technology Group August 2013 - March 2014
PlattForm February 2013 - August 2013
GEHA February 2012 - February 2013
Sprint Nextel April 2011 - February 2012
Flint Hills Capital Management February 2009 - April 2011
KU Applied Portfolio Management Program January 2008 - May 2008
Coldwell Banker Griffith and Blair American Home January 2004 - January 2007
Skills
Business Analysis, Data Analysis, Project Management, Software Development, Relationship Management, Data Architecture, SQL, Analysis, Process Improvement, Data Warehousing, Microsoft SQL Server, VBA, Visio, Business Intelligence, Integration, Oracle, Databases, Database Design, ETL, Access, Being Awesome
Education
Rockhurst University 2014 — 2015
Graduate Certificate Data Science
Washburn University 2010 — 2011
Coursework, Mathematics
University of Kansas - Graduate School of Business 2006 — 2008
MBA, Finance
Kansas State University 1996 — 2002
Business, Management Information Systems
United States Air Force Academy Preparatory School 1995 — 1996
N/A, Aerospace Engineering
GEHA July 2007 - Present
Bremson 1996 - 2001
Education
Central Methodist College 1990 — 1995
CenturyLink Business 2013 - Present
Experis IT (Temp Agency - Cor-Tech Temp Services) 2013 - September 2013
IFCO Systems / Propak Logistics 2010 - 2012
GEHA 2009 - 2010
AMF Bowling Inc. 2008 - 2009
PAR Electrical Contractors, Inc. 2006 - 2008
AT&T 1990 - 2005
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Word, Contract Management, Access, Microsoft Office, Invoicing, Process Scheduler, Accounts Payable, Accounts Receivable, PowerPoint, Payroll, Organizational..., Supervisory Experience, Operations Support, Office Management, Adobe Professional, Adobe Photoshop, Human Resources, Administrative..., Employee Relations, Spreadsheets, Process Improvement, Process Safety..., Marketing Communications, Social Media Marketing, Screening Resumes, Resume Writing, Budgets, Recruiting, Time Management, Sales, Temporary Placement, Training, Interviews, Onboarding, ADP Payroll, Facilities Management, PeopleSoft, Leadership, Account Management, Employee Training, Employee Benefits, Event Planning, Negotiation, Critical Thinking, Interviewing Skills, Executive Support, Executive Reporting
Education
Graceland University 2012 — 2015
Bachelor of Arts degree, Double Major: Business Administration & Organizational Leadership, 3.0
Metropolitan Community College-Blue River 2010 — 2011
Associate of Arts (AA), Business Administration and Management, General, 3.0
AT&T Alliance Education Center - Lees Summit, MO 1998 — 2000
Certificate, Microsoft Office
GEHA June 2014 - Present
Midwest Sports Production 2009 - Present
DG Technology Consulting October 2009 - Present
Private Corporation April 2012 - April 2014
Embarq March 2006 - March 2009
Associated Wholesale Grocers 2009 - 2009
DST Systems April 2002 - March 2006
Sprint March 1997 - February 2002
Skills
JCL, Mainframe, Control M, Unix, CA7, DB2, Oracle, ESP, TSO, SQL, Easytrieve, Databases, Disaster Recovery, Control-M, Microsoft SQL Server, Fileaid, Windows 7, Windows Server, NEOBATCH, BMC Remedy, WinSCP, Putty, CAWA, EZTRIEVE, Microsoft SQl Server..., Trizetto, ITSM-HEAT, Service-now.com
Education
BMC Training 2012 — 2012
System Admin Certification for Control-M 7.
MidAmerica Nazarene University 2002 — 2004
Masters, Business Administration, 3.83
Columbia College 1985 — 1989
BS, Bus Admin
GEHA October 1999 - Present
Skills
Health Insurance, Customer Service, Medicare, Managed Care, Access, Network Development, HIPAA, Insurance, Provider Relations, Microsoft Excel, Claim, Employee Benefits, Team Building, Healthcare, Public Speaking, Software Documentation, Credentialing, Microsoft Office
Education
Metropolitan Community College-Maple Woods
Associate's degree
GEHA September 2015 - Present
UnitedHealthcare November 2013 - August 2015
UnitedHealth Group October 2011 - November 2013
Health Net November 2005 - September 2011
PacifiCare January 2001 - November 2005
Rulebase October 2000 - January 2001
Integrated Information Systems March 2000 - October 2000
PCS Health Systems June 1999 - March 2000
PacifiCare February 1997 - April 1999
Skills
Vendor Management, Database Marketing, Analytics, Strategic Planning, Cross-functional Team..., Data Analysis, Business Analysis, Leadership, Strategy, Management, CRM, Health Insurance, Direct Marketing, Project Management, Advertising, Analysis, Marketing, Managed Care, Insurance, Product Management, Product Development, Healthcare, Direct Mail, Marketing Communications
Education
Kansas State University 1988 — 1994
B.S., Sociology
GEHA April 2015 - Present
Skills
Medicare, Healthcare, HIPAA, Health Insurance, Managed Care, Internal Audit, Network Development, Insurance, Utilization Management, PPO, Leadership, Team Building, Provider Relations, Claim, Employee Benefits, Access, Healthcare Consulting, Healthcare Management, Health Policy, Healthcare Information..., Healthcare Industry, Disease Management, Conflict Resolution, Medicaid, Strategic Planning
Education
University of Missouri-Kansas City 1995 — 1997
Master of Business Administration (M.B.A.)
Kansas State University 1986 — 1990
Bachelor’s Degree
VHA July 2006 - Present
HFMA-Heart of America Chapter June 2012 - Present
Gift of Life Donor Program November 2010 - Present
PVBC June 1992 - Present
GEHA May 1997 - July 2006
Aetna US Healthcare May 1995 - March 1997
UPS March 1990 - April 1996
Skills
Revenue Cycle Management, Workshop Facilitation, Business Strategy, Healthcare, Hospitals, Leadership, Managed Care, Revenue Cycle, Health Insurance, Healthcare Consulting, Management, Training, Medicare, Health Policy, Medicaid, Physician Relations, Strategic Planning, Physicians, Program Management, Process Improvement, Healthcare Management, Strategy, Healthcare Information..., Network Development, HIPAA, Budgets, EMR, Team Leadership, Healthcare Industry, Operations Management, Practice Management, Performance Improvement, Sales, Public Speaking, Contract Negotiation, Insurance, Quality Improvement, Team Building, Health Information...
Education
University of Saint Mary 2011 — 2014
Master of Business Administration (MBA)
MidAmerica Nazarene University 1997 — 1998
BA, Management and Human Relations
The University of Kansas 1988 — 1991
GEHA October 2010 - Present
GEHA October 2010 - Present
Skills
Dentistry, HIPAA, Health Insurance, Insurance, Healthcare, Software Documentation, Access, Customer Service, Process Improvement, Outlook, Microsoft Excel, Healthcare Management, Quicken
Education
Metropolitan Community College-Blue River 2004 — 2006
Associate’s Degree, Pre-Medicine/Pre-Medical Studies
BCBSNC February 2014 - Present
The TriZetto Group April 2010 - January 2014
GEHA November 2012 - December 2013
CVS Caremark Corporation November 2011 - October 2012
Mantis Technology Group December 2009 - February 2012
Advance Insurance May 2011 - October 2011
Lovelace Health System April 2010 - April 2011
Regence BlueCross BlueShield March 2006 - November 2009
Emuzed September 2004 - February 2006
Multitech Software Systems February 2003 - September 2004
Skills
Facets, ICD-10, Facets Extracts, EXTERNAL PRICING, HIPAA Gateway, EDI, Healthcare Information, Claims Processing, Business Objects, Data Warehousing, ETL, Business Intelligence, Crystal Reports, Dashboard, Informatica, SSRS, Microsoft SQL Server, SDLC, Requirements Analysis, OBIEE, Testing, Data Modeling, SSIS, Web Services, Master Data Management, SAP BI, Business Analysis, XML, Web Intelligence, Requirements Gathering, User Acceptance Testing, Business Objects Data..., Business Requirements, Dashboards, APEX, DeskI, Crystal Xcelsius 2008, Live Office, PDM, Functional Design, Technical Writing, PVCS, ODS, Oracle Application..., QNXT, Informatics, QaaWS, LDM, SQL
Education
Jadavpur University 2001 — 2002
Master's Degree, Computer Science
Jawaharlal Nehru Technological University 1997 — 2001
Bachelor's Degree, Computer Science
iModules Software April 2014 - Present
Ascend Learning August 2012 - April 2014
GEHA May 2011 - September 2012
GEHA January 2009 - May 2011
Skills
Databases, Microsoft SQL Server, Troubleshooting, Software Documentation, Windows Server, Customer Service, Disaster Recovery, SQL, Active Directory, Technical Support, Software Installation, Microsoft Office, Database Administration, HIPAA, Customer Satisfaction, Computer Hardware, Call Centers, Visio, Servers, System Administration, Windows, Outlook, Microsoft Excel, ICD-9, Networking, Data Analysis, VPN, Team Leadership, Powershell, Performance Tuning, SSRS, Security, Leadership, Integration, Process Improvement
Education
Longview Community College 2009 — 2014
Associate of Arts (A.A.), Computer and Information Sciences and Support Services
MCCC 1999 — 2012
Associate of Arts (AA), Business/Corporate Communications
GEHA October 2012 - Present
GEHA May 2007 - October 2012
PPM Information Solutions August 2006 - April 2007
Christie Digital Systems August 2004 - August 2006
Kforce Technology Staffing December 2002 - October 2004
Accenture April 1998 - June 2002
Western Auto Supply Co. May 1997 - June 1999
Skills
IT Management, Microsoft SQL Server, VMware, SAN, Enterprise Software, IT Operations, Disaster Recovery, Servers, Information Technology, Enterprise Architecture, Databases, Application Management, Troubleshooting, Integration, SQL, Active Directory, Application Architecture, SDLC, System Administration, Vendor Management, Data Center, Windows Server, Database Security, SSRS, IIS, Virtualization, Infrastructure, Business Process Design, SSIS, Change Management, Server Hardware, Citrix, Performance Tuning, ITIL, Architectures, Software Installation, Security, IT Service Management, Service Delivery, Web Servers, Server Architecture, Storage Area Networks, Application Security, Process Improvement, Business Analysis
Education
Ottawa University 2001 — 2006
B.A., Information Technology, GPA 3.6
Kansas State University 1992 — 1994
GEHA 2004 - Present
Skills
Information Security..., CompTIA Security+..., HCISPP Certified
Education
Missouri State University 1988 — 1992
Bachelor's degree, Finance/Insurance
Innovative Care Consultants, LLC June 2015 - Present
GEHA April 2009 - June 2015
Independence Manor Care Center October 2008 - April 2009
Deaconess Long Term Care Corporation April 2007 - October 2008
State Fair Community College July 2004 - March 2007
Genex October 2003 - July 2004
Veterans Affairs Medical Center of Kansas City February 2003 - October 2003
Concentra Integrated Services August 2002 - February 2003
Heithoff & Associates December 2001 - August 2002
The Rehabilitation Institute of Kansas City October 2000 - December 2001
Skills
Medicare, Healthcare, Utilization Management, Managed Care, Health Insurance, HIPAA, Disease Management, Certified Case Manager, Case Managment, Insurance, Claim, Software Documentation, Home Care, JCAHO, Healthcare Management, Healthcare Consulting, Leadership, Inpatient, Clinical Research, Nursing, Provider Relations, Physicians, Wound Care, Medicaid, Case Management, Healthcare Information..., Health Policy, Quality Improvement, Hospitals, Patient Advocacy, Utilization Review, Critical Care
Education
Webster University KC campus 2010 — 2012
Master's degree, Masters in Nursing (Leadership)
Webster University 1997 — 1999
Bachelor's degree, Registered Nursing/Registered Nurse
North Central Missouri College 1987 — 1989
Associate's degree, Nursing
GEHA November 2012 - November 2013
Ericsson July 2011 - April 2012
Ericcson October 2008 - July 2011
Ericsson September 2008 - July 2011
Sprint October 2006 - July 2011
Sprint October 2008 - June 2009
Skills
Process Improvement, Business Analysis, Program Management, Project Management, Change Management, Microsoft Office, Databases, Service Delivery, SQL, Communication, Telecommunications, Employee Training, Analysis, Training, Management, Leadership, Vendor Management, VoIP, Wireless, Troubleshooting, Team Leadership, Cross-functional Team...
Education
Longview Community College 2014 — 2016
business management and technology
Metropolitan Community College-Blue River 2014 — 2016
Business, Management, Marketing, and Related Support Services
University of Central Missouri 1982 — 1983
Psychology/ Advanced Math
GEHA December 2013 - Present
Stafford & Stafford Insurance May 2011 - November 2013
West Central Missouri Community Action Agency August 2008 - March 2011
Embarq 1997 - 2007
Sprint May 1997 - October 2003
Aetna February 1996 - March 1997
Mt. Carmel Medical Center October 1993 - December 1995
Skills
Life & Health Insurance..., Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Term Life Insurance, Microsoft Office, Project Management
Education
MidAmerica Nazarene University 2000 — 2001
Bachelor of Arts (B.A.), Management and Human Relations
Metropolitan Community Colleges 1990 — 1992
Associate of Arts (A.A.), Administrative Secretarial & Medical Secretarial Certificate
Sedgwick LLP May 2014 - Present
Phelps County Regional Medical Center November 2013 - April 2014
GEHA February 2011 - July 2013
HNTB ARCHITECTURE, INC July 2007 - January 2010
HNTB CORPORATION January 2005 - June 2007
MISSOURI WESTERN STATE UNIVERSITY January 1999 - January 2005
Skills
SharePoint, Disaster Recovery, Active Directory, Troubleshooting, Windows Server, Project Management, Software Documentation, Windows, Microsoft Office, VMware, Computer Hardware, Servers, System Administration, Citrix, IT Operations, Windows 7, Visio, Microsoft Exchange, SCCM, Integration, Management, Networking, IT Management, Security, Data Center, Technical Support, IT Service Management, System Deployment, Information Technology, Hardware, Software Installation, Enterprise Architecture, Operating Systems, Help Desk Support, SQL, Infrastructure, MS Project, Windows XP, Virtualization, VMware ESX, Enterprise Software, Group Policy, Consulting
Education
Franciscan University of Steubenville 1991 — 1995
BA, Psychology
Saint Johnsbury Academy 1980 — 1984
Diploma with honors, Mathametics and Sciences
GEHA October 2012 - Present
Heritage Financial Network, LLC June 2010 - Present
Heritage Marketing Concepts, Inc. January 2004 - Present
Heritage Home Team March 2003 - Present
Network Integration Services, Inc. August 2006 - March 2011
Ewing Marion Kauffman Foundation August 1992 - March 2003
Creative Planning Inc. September 1987 - July 1992
Skills
Real Estate Broker, Real Estate Investor, Construction, Residential Mortgages, Financial Services, Insurance, Project Manager, Social Media, Technology Integration, IT Operations, Data Center, Cloud Computing, VMware, Microsoft MCP, Master Certified Novell..., System Administration, MS Project, Microsoft Office, PMI, PMBOK, SDLC, SAS70, HIPPA, Securities, Non-current Registered..., Non-current Certified..., Microsoft Certified..., HIPAA, Marketing, Certified Novell..., Information Technology, Analysis, Software Documentation, Networking, Disaster Recovery, IT Management, Active Directory, Security, Management, Budgets, Business Process..., Change Management, Cisco Technologies, Consulting, Enterprise Architecture, Entrepreneurship, Leadership, Managed Services, Project Management, Servers
Education
Baker University 1992 — 1994
MBA, Business Administration
Evangel University 1978 — 1980
BBA, Business Administration
Federal Reserve Bank of Kansas City June 2015 - Present
Kansas City Chiefs September 2014 - Present
GEHA August 2013 - June 2015
Kansas City Royals April 2012 - July 2012
AEG November 2011 - April 2012
Kansas City Convention and Visitors Association May 2008 - August 2010
Skills
Event Management, Event Planning, Tourism, Customer Service, Promotions, Sports, Hospitality, Sponsorship, Management, Public Relations, Social Media, Social Networking, Fundraising, Facebook, Sales, Sports Marketing, Marketing, Microsoft Excel, Social Media Marketing, Leadership, Advertising, Time Management, Media Relations, Volunteer Management, Email Marketing, Public Speaking, Blogging, Marketing Communications, Sports Management, Press Releases, Microsoft Office, PowerPoint, Marketing Strategy
Education
Missouri State University 2008 — 2011
Bachelor of Science, Entertainment Management
GEHA January 2013 - Present
KC Downtowners October 2011 - August 2012
LivingSocial February 2012 - June 2012
CTM Media Group May 2008 - November 2011
BeautiControl 2007 - January 2009
The Pitch May 2007 - October 2007
The Kansas City Star January 2005 - April 2007
The Pitch September 2002 - 2005
Vangard Airlines 1998 - 1998
Skills
Profitability, Customer Retention, New Business Development, Online Marketing, Advertising, Salesforce.com, Marketing, Sales, Social Networking, Social Media, Selling, Sales Operations, Leadership, Facebook, Sales Management, Email Marketing, Online Advertising, Account Management, Marketing Strategy, Trade Shows
Education
Doane College 1997 — 2001
Bachelors of Arts, Organizational Communication
Blue Springs 1993 — 1997
diploma, general
KCResource May 2013 - Present
Kansas City Curl Girls March 2013 - January 2015
GEHA February 2014 - May 2014
GEHA July 2013 - December 2013
BCBS of Kansas City April 2009 - April 2013
AFSCME LOCAL 500 October 2008 - April 2009
Wells Fargo Auto Finance May 2003 - January 2008
Risk Management Alternatives August 2000 - May 2003
Skills
Customer Experience, Outlook, Social Networking Sites, Customer Service, Claim Investigation, Medical Terminology, HIPAA, PPO, HMO, Coordination of Benefits, Adjustments, Dental Insurance, Web Support, Password Resets, Communication Skills, Membership Systems, Human Resources, Health Insurance, Providers, Collections, Networking, Fax, Conflict Resolution, Copying, Grievances, social media, Leadership, Risk Management, Email Clients, First Call, StrengthsFinder, Connecting People, Adobe Acrobat, Lotus Notes, Employee Grievance, Medical Coding, ICD-10, ICD-9, Adjudication, Facebook, Twitter, Instagram, Pinterest, Google+, Hootsuite, Employee Benefits, Time Management, Administrative..., 10 Key
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Masters of Business Administration, Human Resources, B
DeVry University 2000 — 2003
Bachelor's degree, Telecommunications Management
Hootsuite University 2013 — 2013
Hootsuite Certificate, Social Media, A
Central High 1994 — 1998
Diploma, Computers, B
CVS Health June 2013 - Present
Staples Business Advantage August 2011 - January 2013
Creative World January 2011 - July 2011
RR Donnelley October 2004 - January 2011
OOIDA January 2004 - October 2004
Reality Executives Metro One March 2003 - April 2004
GEHA February 1996 - December 2003
Skills
Kicking Ass & Taking...
Education
Metropolitan Community College-Business & Technology 2010 — 2014
Associate of Arts (AA), Psychology
Penn Valley CC 2009 — 2010
Pharmacy Technician, Pharmacy Technician/Assistant
YRC Worldwide, Inc. June 2015 - Present
Hallmark Cards June 2014 - May 2015
GEHA November 2013 - June 2014
Complete Nutrition April 2012 - November 2013
Boilermakers National Funds October 2007 - April 2012
Park City Group January 2007 - August 2007
EDS Group October 2006 - December 2006
Retalix (A Division of NCR) July 2003 - October 2006
TCI Solutions (Became Retalix) 2003 - 2005
Sprint February 2003 - May 2003
Skills
SharePoint, Scrum, Kanban, TFS, Business Analysis, Business Process..., Agile Methodologies, Process Improvement, Requirements Gathering, Change Management, Program Management, SDLC, Cross-functional Team..., SharePoint Designer, Project Management, Management, Leadership, PMO, Vendor Management, MS Project, Project Planning, Visio, IT Strategy, Training, CRM, Human Resources, Six Sigma, Data Analysis, Agile Methodolgy, SnagIt, Systems Analysis, PMP, SharePoint Boost, Casewise Corporate..., Workshop Facilitation, InfoPath, SharePoint Des, LearningZen LMS, Zavanta
Education
Metropolitan College (Boston Univ) 1989 — 1991
MSc, International Management
Denison University 1982 — 1986
BA, Economics
GEHA July 2012 - Present
GEHA July 2010 - July 2012
GEHA October 2009 - July 2010
GEHA 2003 - January 2008
GEHA May 1999 - August 2003
Independence Regional Health Center January 1996 - May 1999
Builders Square 1991 - 1995
Skills
Contract Negotiation, Administration, Healthcare, Insurance, Compliance, Business Process..., System Administration, Negotiation, Recruiting, Process Improvement, Strategy, Claim, Customer Service, HIPAA, Analysis, Employee Benefits
Education
University of Phoenix 2007 — 2009
BSBM, Business Management
University of Central Missouri 1997 — 1999
N/A, Bachelors of Science in Nursing
Longview Community College 1993 — 1997
Associates of Arts, 1997
Englewood Christian School (Englewood Christian Academy) 1982 — 1990
Diploma, 1990
GEHA Trust OfficerUBS2001 - 2007
Education
Baruch College, City University of New York (CUNY) 1983 — 1988
GEHA March 2015 - Present
Kansas City, Missouri 1991 - December 2013
Lenexa, KS 1990 - 1991
Kansas City, MO 1989 - 1990
Skills
Equal Employment..., Affirmative Action..., Diversity, Public Speaking, Conflict Resolution, Leadership, Coaching, Change Management, Personnel Management, Recruiting, Management, Organizational..., Employee Relations, Deferred Compensation, Performance Management, Strategic Planning, Process Improvement, Negotiation, Retail, Workforce Planning
Education
Arkansas State University 1984 — 1987
Bachelor of Science (BS), Health Services Administration
Webster University
Master of Arts (MA), Human Resources Management
GEHA July 2011 - Present
Aquila, Inc June 2004 - July 2011
Aquila, Inc March 2007 - May 2008
Skills
Process Improvement, Risk Management, Software Documentation, Analysis, Budgets, PeopleSoft, Six Sigma, Natural Gas, Strategic Planning, Customer Service, Accounting, Microsoft Excel, Vendor Management, Call Center, Coaching
Education
Park University 1998 — 2000
BS, Business Management/HR
Longview Community College 1994 — 1998
Bachelor of Science (B.S.), Management/HR
GEHA March 2014 - Present
Asurion May 2007 - January 2014
Heartland Services, Inc 2000 - 2005
DST 1999 - 2001
Sprint 1985 - 1999
United States Marine Corps 1981 - 1985
Skills
Agile Methodologies, Microsoft SQL Server, Requirements Analysis, SDLC, SQL, SharePoint, ITIL, T-SQL, SSRS, Databases, C#, Integration, SOA, Software Development, XML, Software Project..., Management
Education
Michigan State University 1977 — 1978
North Branch Senior High School 1973 — 1977
GEHA May 2015 - Present
GEHA January 2013 - April 2015
GEHA January 2012 - October 2013
GEHA December 2009 - January 2012
GEHA May 2007 - December 2009
Chubb July 2002 - October 2004
Kemper Insurance 1990 - 2002
Skills
Business Analysis, Employee Management, Territory Management, Network Development, Insurance, Health Insurance, Employee Benefits, Managed Care, Healthcare, Claim, Process Improvement, HIPAA, Microsoft SQL Server, Training, Analysis, Medicare
Education
Longview Community College 1994 — 1999
Associates of Liberal Arts, Business
GEHA April 2015 - Present
GEHA March 2012 - April 2015
DST Systems September 2010 - February 2012
Roman Tax Services January 2009 - May 2010
H&R Block 2007 - 2009
Sprint 2001 - 2007
Skills
Leadership, Data Analysis, Cross-functional Team..., Jama, SharePoint Power User, Leading Projects, SDLC, Microsoft Word, Microsoft Excel, Visio, SQL, PowerPoint, Microsoft SQL Server, Data Warehousing, T-SQL, Toad, Crystal Reports
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Universidad Técnica de Machala
Bachelor
SAIC November 2012 - Present
General Dynamics Information Technology December 2010 - November 2012
GEHA December 2006 - December 2010
Remel, Inc. November 2002 - November 2006
Byers Technologies, Inc. December 1996 - November 2002
Business Men's Assurance July 1994 - December 1996
UMB Bank April 1989 - July 1994
Skills
VMware ESX, VMware, Active Directory, Disaster Recovery, Data Center, Windows Server, Citrix, Virtualization, ITIL, vSphere, Troubleshooting, VMware Infrastructure, Cisco Technologies, HP Proliant, Security, Ironport, F5 BigIP, Networking, Servers, Integration, IT Service Management, Software Documentation, Network Security, System Administration, IT Management, IT Operations, Network Administration, Hardware, DNS, Group Policy
Education
University of Missouri-Kansas City 1984 — 1986
BBA - Computer Based Information Systems, Information Technology
Longview Community College 1982 — 1984
Associates in Arts
Russell Stover Candies March 2009 - Present
Willbros Engineering/EPC February 2008 - January 2009
GEHA 2002 - 2008
Skills
Pricing, Retail, Outlook, Pricing Analysis, Grocery, Microsoft Excel, Planograms, Microsoft Word, Microsoft Publisher, JD Edwards, PowerPoint, Baan, JDA, Space planning, 1SYNC, ECRM Marketgate, MultiAd Kwikee, Retail Link, Microsoft Powerpoint, Payroll Conversions, Benefits Administration, PeopleSoft, Real Estate Transactions, Data Management, Access Database, Pricing Research, Price Lists, Database Integrity
Education
DeVry University 1980 — 1982
Certificate, Electrical, Electronic and Communications Engineering Technology/Technician
GEHA May 2013 - Present
Kohl's Department Stores May 2010 - Present
St. Lukes Hospital August 2012 - September 2012
Western Forms August 2011 - September 2011
CyDex Pharmaceuticals, Inc. October 2008 - May 2009
iNEK Technologies October 2006 - May 2008
Inter-American University of Puerto Rico - Bayamon Campus January 2005 - June 2006
Institute for Dispute Resolution - Inter-American University of Puerto Rico School of Law November 1999 - October 2005
Skills
Personnel Management, Microsoft Word, Human Resources, Applicant Tracking..., Talent Acquisition, Recruiting, Customer Service, Outlook, Management, Microsoft Excel
Education
National American University-Overland Park
Certificate, Medical Insurance Specialist/Medical Biller
Inter-American University of Puerto Rico-Metropolitan Campus 1996 — 1998
MBA, Human Resources
Pontifical Catholic University of Puerto Rico-Mayaguez 1990 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
ABC Preschool 2007 - Present
ABC Preschool of Arnold, Inc January 1992 - Present
GEHA January 1985 - January 1991
Skills
Grant Writing, Strategic Planning, Coaching, Social Media, Curriculum Development, Educational Leadership, Higher Education, Organizational..., Microsoft Excel, Event Management, Business Strategy, Program Management, Educational Technology, Classroom
Education
Graceland University 1978 — 1982
Bachelor's degree, Elementary Education and Teaching
Galva High School 1975 — 1978
Centene Corporation January 2013 - Present
GEHA September 1999 - January 2013
OHS-COMPCARE January 1995 - October 1998
Vitalograph August 1993 - December 1994
Skills
Managed Care, Healthcare, Provider Relations, Network Development, Provider Contracting, Microsoft Office, PPO, Medicare, Credentialing, Health Insurance, Medicaid, HIPAA, Insurance, Contract Negotiation, Health Policy, HMO, Healthcare Industry, Claim, Disease Management, Employee Benefits, Healthcare Management, Physician Relations, Utilization Management, Medical Billing
Education
MidAmerica Nazarene University 1996 — 1997
BA, Human Relations & Management
Johnson County Community College 1992 — 1993
Associates of Applied Science, Marketing & Management
GEHA January 2012 - Present
KCPL April 2008 - December 2011
Home Depot At Home Services 2008 - 2008
Skills
Visio, Software Documentation, Disaster Recovery, Troubleshooting, IT Operations, Process Improvement, SharePoint, Windows Server, SDLC, Vendor Management, Citrix, Business Analysis, ITIL, Active Directory, Microsoft SQL Server, IT Management, SQL, VMware, Data Center, Databases, Scripting, Batch Processing, Agile Methodologies
Education
Johnson County Community College 2003 — 2009
AAS, Information Technology
JCCC 2001 — 2003
AAS, Information Technology
GEHA February 2012 - Present
TWG Systems January 2011 - March 2011
Farmers Insurance February 2007 - October 2009
Skills
VB.NET, C#, SSIS, MVC 2/3, ASP.NET, ASP.NET MVC, Microsoft SQL Server, Oracle SQL, Access, Microsoft Excel, DOS, COBOL, classic ASP, T-SQL Stored Procedures, Batch Programming, ASP.NET AJAX, Razor, Visual Studio, HTML 5, JavaScript, IIS, Visual Basic, SQL, ASP
Education
DeVry University
Bachelor of Science, Computer Information Systems
North Central Missouri College
Associate of Arts
GEHA March 2014 - Present
Mills & Paris Realty L.L.C. / TPS-MO L.L.C. December 2013 - Present
GEHA February 2013 - March 2014
Microsoft (Contractor) October 2012 - February 2013
NAIC March 2010 - September 2011
Time Warner Cable July 2008 - December 2008
Kiwi Tech L.L.C May 2003 - June 2007
WorldCom January 2000 - May 2001
Skills
CompTIA A+ Certification, CompTIA Network+..., HDI Customer Service..., CompTIA Linux+, LPIC-1, MCSA Server 2008, MCITP Server 2008, Troubleshooting, MCITP, MCSA, Software Installation, CompTIA, HDI, Active Directory, XP, Computer Hardware, Microsoft Certified..., Windows, Technical Support, Windows 7, Networking, Microsoft Technologies, Virtualization, Laptops, Linux, SharePoint, LPIC, Network Security, Hardware, DNS, VoIP, Windows XP, Help Desk Support, DHCP, VMware, Microsoft Exchange, Servers, Windows Vista, Windows Server, Norton Ghost, Operating Systems, Network Administration, Group Policy, Citrix
Education
Thomas Edison State College 2010 — 2012
BSBA CIS, Business and Information Systems, 3.85
Thomas Edison State College 2010 — 2012
Associate in Applied Science (AAS), Computer Studies
Johnson County Community College 2009 — 2012
Networking Technology, 3.85
GEHA August 2013 - Present
Research Medical Center December 2012 - August 2013
Waddell & Reed August 2011 - December 2012
Quintiles, Inc September 2009 - August 2012
Ameripath Diagnostics/Quest Diagnostics June 2008 - March 2009
Office Team September 2007 - April 2008
Catalyst Rx March 2003 - August 2007
1-888-PetMeds August 2002 - February 2003
Skills
Data Entry, 10 Key, Outstanding Customer..., Quality Assurance, Healthcare, Clinical Research, Medical Records, Filing, Databases, GCP, Outlook
Education
Kansas State University 1995 — 1997
Elementary Education
Washington High School 1992 — 1995
Basic Studies
Campus Career Coach September 2015 - Present
College Coach Dan August 2012 - Present
GEHA December 2013 - Present
ABC Tutors, Inc. August 2012 - May 2015
GEHA December 2012 - December 2013
GEHA August 2012 - December 2012
Flint Hills Resources May 2012 - August 2012
Enterprise Holdings Inc. January 2012 - April 2012
Sprint Nextel May 2011 - August 2011
American Junior Golf Association May 2010 - August 2010
Skills
Leadership, Training, Human Resources, Time Management, Public Speaking, Research, Teaching, Analysis, Interviews, Employee Training, Organizational..., Data Analysis, Building Relationships, Training Facilitation, Writing, Corporate Blogging, Job Coaching, Resume Writing, Customer Relations, Statistics, Organizing, Employee Relations, Student Recruitment, Financial Reporting, Advanced Microsoft..., Program Evaluation, Performance Benchmarking, Learning Management..., Business Alignment, Educational Assessment, Learning Analytics, Data-driven Decision..., Access, Microsoft Office, Social Media
Education
Kansas State University 2014 — 2017
Master's Degree
Kansas State University 2007 — 2011
B.S.
Blue Valley West High School 2003 — 2007
General Education
GEHA March 1986 - Present
GEHA June 1991 - January 1996
Ray County Memorial Hospital March 1984 - March 1986
Skills
Insurance, Fraud, Investigations, Fraud Investigations, Analysis, Policy, Microsoft Office, Employee Relations, Mentoring, Research, Excel, Documentation, Healthcare, Windows, Access, Compliance, Investigation, Data Analysis, Health Insurance, Claims, Outlook, Supervisory Skills, Managed Care, Word, Negotiation, Problem Solving, Auditing, HIPAA, Government, Software Documentation, Claim, Claim Investigation, Process Improvement, Utilization Management, Healthcare Management
Education
NHCAA 2000 — 2004
AHFI, Fraud
Longview Community College 1990 — 1999
Associates, General
Nursing Program Kansas City Mo 1983 — 1984
Nursing LPN, Nursing
GEHA March 2012 - Present
Blue Cross Blue Shield of Minnesota June 2005 - December 2010
Blue Cross Blue Shield of Minnesota June 1984 - December 2010
Blue Cross Blue Shield of Minnesota January 2002 - June 2005
Skills
Health Insurance, HIPAA, Healthcare, Process Improvement, Medicare
Education
Bemidji State University 1980 — 1982
B.S., Social Work and Psychology
St. Mary's University, Minneapolis, MN
GEHA December 2014 - Present
UnitedHealthcare January 2006 - December 2014
Health Net January 2004 - December 2007
Education
New York University 1994 — 1998
GEHA December 2011 - Present
Medco February 2010 - August 2011
Spherion November 2008 - December 2009
True North Polishing August 2008 - November 2008
Bank of America July 2006 - August 2008
Plainville School District August 2004 - June 2006
Wolcott Board of Education June 2003 - May 2004
Watchtower Educational Center January 2001 - May 2003
Skills
Microsoft Office, Account Management, Management, Customer Service, Healthcare, Managed Care, Pharmacy Benefit..., Team Building, Medicare, Marketing Communications, Insurance, Health Insurance, Claim, Employee Benefits, Process Improvement, Outlook, Analysis, Microsoft Excel, Research, Public Speaking, Customer Satisfaction, Coaching, PowerPoint, Strategic Planning, Sales, Public Relations, Foreign Languages, Communication Skills, Problem Solving, Language Teaching, Special Education, Event Planning, Program Management, Microsoft Word, Team Leadership, Spanish, Training, Marketing, Social Networking, Inventory Management, System Administration, Leadership, Windows, Technical Writing, Project Management, Troubleshooting, Access, Business Analysis, Contract Negotiation, Project Planning
Education
Ministerial Training School 2003 — 2003
Diploma, Bible Law and Moral Ethics
Augusta Technical College 1992 — 1995
Associate's degree, Graphic Design, 3.0 GPA
Glenn Hills High School 1989 — 1992
High School Diploma, General Studies
GEHA March 2015 - Present
GEHA December 2011 - Present
GEHA April 1998 - December 2011
Blue Cross and Blue Shield of Kansas City July 1984 - April 1998
Hallmark Cards June 1981 - July 1984
Michigan State University September 1979 - June 1981
Education
Michigan State University 1979 — 1981
Master's Degree, Applied Mathematics
Lake Superior State University 1975 — 1979
Bachelor's Degree, Mathematics
GEHA March 2001 - Present
The 411 Brand Foundation inc January 2010 - Present
Skills
Health Insurance, Employee Benefits, Sales, Customer Service, Medicare, Strategic Planning, Team Building, Healthcare, Public Speaking, Public Health, HIV Prevention, International Project..., Leadership, Marketing, Nonprofits, Training, Community Outreach, Management
Education
Benedictine University 2009 — 2012
Master of Public Health (MPH), Health Education
State University of New York at Albany
Bachelor of Arts (B.A.), Sociology
GEHA December 2012 - Present
GEHA October 2012 - Present
GEHA July 2011 - September 2012
Aptuit August 2008 - August 2009
Skills
Credentialing, Health Insurance, Healthcare Management, Access, Word, PowerPoint, Auditing, Research, Microsoft Office, Customer Relations, Compliance, Troubleshooting, Statistics, Scheduling, Problem Solving, Data Analysis, Strategic Planning, Analysis, Customer Service, Outlook, Windows, Policy Analysis, Fundraising, Administration, Public Speaking, Quality Assurance, Documentation, Writing, Negotiation, Business Analysis, Accounting, Team Leadership, Quality Management, Team Building, Excel, Microsoft Word, Microsoft Excel, System Administration, Software Documentation, Databases, Visio, Process Improvement, Training, Healthcare, Insurance, Policy, Process Scheduler, HIPAA, Leadership, SharePoint
Education
DeVry University 2010 — 2011
Bachelor of Science in Technical Management, Concentration in Health Care Services
DeVry University 2009 — 2011
Bachelor of Science, Technical Management; Health Services Management
Metropolitan Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.)
University of Missouri-Kansas City
Blue Cross Blue Shield of Kansas City May 2011 - Present
GEHA 2003 - 2011
MidAmerica HealthNet 1996 - 2003
LaHood and Associates 1992 - 1996
Site Oil Company 1990 - 1992
City of Shawnee 1988 - 1990
Skills
Business Analysis, Medicare, SDLC, Managed Care, Employee Benefits, COBOL, Visio, Requirements Gathering, Claim Investigation, SBA, Software Documentation, Trizetto, Customer Service, Team Building, Process Improvement, Strategic Planning, Data Warehousing, Research, Project Management
Education
Madison University
Johnson County Community College
Spartan College of Aeronautics and Technology
GEHA August 2015 - Present
Epiq Systems May 2015 - Present
FishNet Security February 2012 - May 2015
FishNet Security July 2010 - February 2012
Swim Things Inc. February 2006 - July 2010
Skills
Troubleshooting, Computer Security, Active Directory, Windows, Firewalls, Windows 7, Computer Hardware, Security, Vulnerability Management, Microsoft Office, Customer Service, System Administration, DLP, Operating Systems, Encryption, Data Security, Android, Windows System..., Windows Server, Outlook, VPN, Antivirus, IDS, Application Security, IPS, Powershell, Penetration Testing, Microsoft Excel, VoIP, Corporate Image, Asset Management, Hardware, Network Security, Information Security, Vulnerability Assessment, Cloud Computing, Networking, Virtualization, SharePoint..., Microsoft Exchange, Disaster Recovery, Information Security..., Data Center, Servers, Qulays Network Scan, Splunk, DNS, DHCP, Group Policy, SharePoint
Education
Longview Community College 2014 — 2015
Computer Science - Cyber Security
Blue River Community College 2001 — 2002
Computer Science
Southwest Baptist University 2000 — 2001
GEHA December 2007 - Present
GEHA December 2007 - Present
GEHA 1987 - January 1995
GEHA 1985 - 1987
Home Builders Association Kansas City 1977 - 1981
Skills
Data Entry, Healthcare Management, Claim, Health Insurance, Healthcare, Customer Service, Team Building, Employee Benefits, Software Documentation
Education
Longview Community College 1999 — 2001
Associate of Arts (A.A.), computers\computer software
GEHA 2006 - 2009
Honeywell FM&T 2004 - 2006
AT&T 2002 - 2004
Education
Kaplan University 2011 — 2013
Kaplan University 2011 — 2013
GEHA May 2015 - Present
GEHA April 2014 - May 2015
GEHA December 2011 - April 2014
The Goddard School July 2007 - December 2011
Blue Springs School District September 2005 - May 2008
Skills
Customer Service, Microsoft Office, Word, Excel, Teaching, Outlook, Data Entry, Microsoft Word, Microsoft Excel, Training, PowerPoint
Education
Longview Community College 2002 — 2004
Associate of Arts (A.A.)
GEHA April 2007 - Present
Education
Northeastern State University
Bachelor of Science (BS), Business
GEHA March 2007 - Present
Discover Vision Centers March 1999 - March 2007
Skills
Medical Billing, Claims Handling, Supervising, ICD-9, Customer Service, Medical Terminology, Cash Posting, Phone Skills, Call Center
Education
Paris II Educational Center 1993 — 1995
Winnetonka High School 1985 — 1988
Walmart May 2013 - Present
Self-employed September 2012 - Present
GEHA March 2003 - May 2012
Taco Bell January 1980 - January 1999
Skills
Managerial, Program Management, Public Relations, Editing, Strategic Planning, Team Leadership, Research, Customer Service, Marketing, Social Media, Blogging, Windows, Social Networking, Networking, Microsoft Office, System Administration, Call Centers, Patch Management, Public Speaking, Data Entry, Sales
Education
Longview Community College 1977 — 1978
Raytown South 1973 — 1977
GEHA April 2006 - Present
SPIDERtel June 2001 - March 2006
Hampshire Technology January 2000 - June 2001
Education
DeVry University-Missouri 1996 — 1999
Bachelor of Science, CIS
GEHA April 2013 - Present
24 Hour Fitness February 2011 - April 2013
24 Hour Fitness February 2010 - February 2011
Skills
Cpr Certified, Microsoft Office, Customer Service, Team Leadership, Public Speaking, Time Management, Leadership
Education
Colorado School of Trades 2008 — 2009
Associate's degree, Occupational Studies in Gunsmithing
UMKC January 2012 - August 2013
ReMax Stateline January 2002 - January 2007
GEHA October 2000 - December 2002
Skills
Problem Solving, Oral & Written..., Integrity, Fundraising, Social Media Marketing, Data Entry, Customer Service, Criminal Justice, Sociology, Leadership, Social Services, Restorative Justice, Negotiation, Advocacy
Education
University of Missouri-Kansas City 2010 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Metropolitan Community College-Blue River 1996 — 1999
Associate's degree, Liberal Arts and Sciences/Liberal Studies
GEHA June 2014 - Present
Looking for new opportunity January 2014 - Present
Internal Revenue Service March 2014 - February 2015
HCA January 2014 - February 2014
Northland Bone and Joint May 2013 - July 2013
Kansas City Bone & Joint Clinic October 1996 - March 2013
Children's Mercy Hospital April 1996 - October 1996
Generali November 1990 - January 1996
Conneticut General Ins. Co. November 1986 - November 1990
Skills
Workers Compensation, Independent Thinking, Creative Problem Solving, GOOD COMMUNICATOR, Organization, HARDWORKER, QUICK LEARNER, Team-oriented, DEPENDABLE, Outstanding people..., Highly Detailed, Delegation, Data Entry, Training, Time Management, Human Resources, Leadership, Invoicing, Insurance, Medical Billing, Customer Service, Healthcare, Claim, Health Insurance, Claims Management, Managed Care, Medicare
Education
Longview Community College 1977 — 1978
Business/Commerce, General
Raytown South High School 1969 — 1972
High school diploma, General Studies
GEHA
Skills
Insurance, Medicare
Education
DeVry University-Missouri 2005 — 2007
Business Administration and Management, General
GEHA March 2012 - Present
GEHA January 2013 - July 2013
GEHA January 2013 - July 2013
GEHA March 2012 - January 2013
Midwest Psychiatric Consultants, PC February 2002 - March 2012
Julia Loecker, DDS 2002 - 2003
Person to Person Mortgage Company 2001 - 2003
Life Touch National School Stu July 2000 - August 2001
Skills
HIPAA, Health Insurance, Healthcare, Medicare, Microsoft Office, Customer Service, Insurance, Claim, Provider Relations, Software Documentation, Public Speaking, Troubleshooting, Network Development, Active Directory, Visio, Access, Networking, Disaster Recovery, SharePoint, Hospitals, Business Analysis, Strategic Planning, Team Building
Education
Court Reporting Institute of Kansas City
Metropolitan Community College-Blue River
Prudential Financial January 2014 - Present
Liberty Mutual Insurance April 1998 - November 2013
GEHA February 1998 - April 1998
City of Kansas City, Missouri November 1996 - February 1998
Wausau Insurance April 1995 - November 1996
Forrest T. Jones September 1994 - September 1995
Assurant Employee Benefits January 1986 - February 1994
Skills
Property & Casualty..., Liability, Claim, Insurance, Casualty, Casualty Insurance, Claims Management, Employee Benefits, Commercial Lines, Disability Insurance, General Insurance, Legal Liability, Life Insurance, Subrogation, Workers Compensation
Education
Longview Community College
University of Missouri-Columbia
O 2013 - Present
GEHA November 2012 - July 2013
Education
Concorde Career Colleges
Medical Insurance Specialist/Medical Biller
GEHA 2011 - Present
GEHA March 2003 - 2011
GEHA April 1995 - March 2003
Skills
Organization, Investigation, Communication, Composition, Troubleshooting, Problem Solving, Employee Training
Education
University of Missouri-Kansas City 1985 — 1990
Bachelor of Science (BS), Sociology
Johnson County Community College 1987 — 1989
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
GEHA Registered Veterinary TechnicianFarview veterinary HospitalOctober 2005 - March 2011
Education
Metropolitan Community College-Maple Woods
Sprint April 2008 - Present
GEHA January 2006 - November 2007
AT&T 2000 - 2006
Skills
VMware, VMware ESX, Active Directory, Windows Server, Citrix, Servers, System Administration, Troubleshooting, Microsoft Exchange, Firewalls, Data Center, SharePoint, SharePoint Server, Disaster Recovery, SAN, LAN, Cloud Security
Education
Missouri University of Science and Technology 1992 — 1997
Bachelor's of Computer Science, Computer Science