General Motors Customer Care and Aftersales

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General Motors Customer Care and Aftersales Employees

Employee
Years
Job
Industry
Keith Rusie Keith Rusie Greater Detroit Area Details
Keith Rusie's General Motors Customer Care and Aftersales Experience November 2010 - December 2014
Job National Account Manager at ACDelco
Industry Automotive
Experience
ACDelco  January 2015 - Present
General Motors Customer Care and Aftersales   November 2010 - December 2014
General Motors Company  October 2009 - November 2010
GMSPO  November 2008 - October 2009
General Motors  May 1999 - November 2008
Clift Buick Pontiac GMC   March 1996 - May 1999
Siena Heights University Department of Public Safety   September 1995 - May 1999
Arnold Automotive Group, Ltd.   January 1993 - May 1996

Skills
Sales Management, Direct Sales, Microsoft Office, Problem Solving, Process Improvement, Group Presentations, Volunteer Coordination, Financial Analysis, Implementation Of..., Customer Engagement, Customer Service, Customer Retention, Event Planning, Volunteer Management, Customer Satisfaction, Leadership, Sales Operations, Sales, Training, Vehicles, Automotive, Program Management, Profit, Inventory Management, Retail, Parts, Dealers, Selling, Automotive Aftermarket, Warranty, Automobile, Pricing, Dealer Management, Sales Process, Forecasting, Continuous Improvement, Analysis, Cross-functional Team..., Team Building, Project Management, Management, Fleet Management, Business Planning, Automotive Parts, Tires, Competitive Analysis, Automotive Repair, Inventory Control

Education
Northwood University   2014 — 2014
General Motors Advanced Leadership Program

Kent State University   2000 — 2002
Master of Business Administration

Siena Heights University   1995 — 1999
BA, Business Management

Roseville High School

Cary Koske Cary Koske Swartz Creek, Michigan Details
Cary Koske's General Motors Customer Care and Aftersales Experience February 1999 - May 2008
Job Business Operations Manager / Vehicle Exchange Program Manager at Vic Canever Chevrolet
Industry
Experience
Vic Canever Chevrolet Inc   September 2014 - Present
Atlas Valley Country Club  April 2012 - November 2012
Best Buy  February 2010 - March 2012
ACDelco  May 2008 - October 2008
General Motors - Customer Care and Aftersales  February 1999 - May 2008
General Motors - Customer Care and Aftersales  March 1988 - February 1999
General Motors (Electronic Data Systems Division)   January 1984 - March 1988
General Motors - Service Parts Operations  August 1979 - January 1984
General Motors - Chevrolet Manufacturing   October 1978 - August 1979
General Motors - Chevrolet Manufacturing   November 1976 - October 1978

Skills
Microsoft Excel, English, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Organizational..., Data Analysis, Teaching, Budgets, Research, Strategic Planning, Windows, Outlook, Teamwork, Continuous Improvement, Automotive, Customer Satisfaction, Leadership, Sales, Team Building, Vehicles, Process Improvement, Cross-functional Team..., Manufacturing, Operations Management, Product Development

Education
Central Michigan University   1980 — 1981
Master's degree, Business Management, 3.97 of 4.00

Kettering University   1969 — 1974
Bachelor's Degree, Industrial Engineering, 84.3 of 100.0

Debra Burnham Debra Burnham Cynthiana, Kentucky Details
Debra Burnham's General Motors Customer Care and Aftersales Experience 2009 - 2014
Job Human Resource and Labor Relations Professional
Industry Human Resources
Experience
General Motors - Customer Care and Aftersales  2009 - 2014
General Motors  2004 - 2009
General Motors  2000 - 2004
General Motors  1994 - 2000

Education
Northwood University
Bachelor's Degree, Business Administration, Management and Operations

Jeff Streng Jeff Streng Grand Blanc, Michigan Details
Jeff Streng's General Motors Customer Care and Aftersales Experience September 2014 - Present
Job Manager, U.S. Retail (Service Lane) Channel
Industry Automotive
Experience
General Motors Customer Care and Aftersales   September 2014 - Present
General Motors Customer Care and Aftersales   July 2012 - August 2014
Chevrolet  November 2010 - June 2012
General Motors Customer Care and Aftersales   January 2009 - October 2010
General Motors South Africa  January 2006 - December 2008
General Motors Customer Care and Aftersales   September 2002 - December 2005

Skills
Automotive

Education
University of Michigan - Stephen M. Ross School of Business   1995 — 1997
MBA, Marketing

University of Michigan-Flint   1985 — 1989
BBA, Marketing

Pam Hines Pam Hines Greater Nashville Area Details
Pam Hines's General Motors Customer Care and Aftersales Experience November 2007 - Present
Job Market Area Manager at GM Customer Care and Aftersales ACDelco
Industry Automotive
Experience
General Motors Customer Care and Aftersales   November 2007 - Present
General Motors Service Parts Operations  2005 - 2007
General Motors Service Parts Operations  1999 - 2005
General Motors Service Parts Operations  1997 - 1999
EDS Group  1995 - 1997
EDS Group  1993 - 1995
EDS Group  1989 - 1993

Skills
Client Relationship..., Business Management, Organizing, Conflict Re, Coaching, Mentoring, Managing Change, Team Building, Planning, Decision Making Skills, Problem Solving, Communication, Forecasting, Product Marketing, Business Ethics, Developing Talent, New Business Development, Sales Management, Direct Sales, Product Development, Product Launch, Operations, Automotive Aftermarket, Customer Service, Management, Sales, Profit, Program Management, Selling, Training, Automotive, Parts, Competitive Analysis, Vehicles, Purchasing, Change Management, Logistics, Sales Operations, Automobile, Retail, Continuous Improvement, Budgets, Supply Chain Management, Process Improvement, Project Planning, CRM, Strategic Planning, Pricing, Inventory Management, Customer Satisfaction

Education
Baker College Business and Corporate Services
Bachelor, Business

Kearsley High School

Jessica Earl Jessica Earl Greater Detroit Area Details
Jessica Earl's General Motors Customer Care and Aftersales Experience March 2014 - Present
Job Product Manager Engines and Performance Parts at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   March 2014 - Present
General Motors Customer Care and Aftersales   October 2012 - Present
General Motors Customer Care and Aftersales   September 2009 - October 2012
General Motors  June 2008 - September 2009
General Motors  January 2008 - June 2008
General Motors  January 2005 - January 2008
General Motors  January 2004 - January 2005
General Motors  February 2000 - December 2003

Skills
Automotive, Powertrain, Supply Chain, Value Stream Mapping, Parts, Warehousing, Vehicles, Lean Manufacturing, Kaizen, Continuous Improvement

Education
Baker College Center for Graduate Studies   2003 — 2005
MBA, Leadership Studies

Baker College Business and Corporate Services   1992 — 1998
BA, Marketing

Anthony Lewis-Palmer Anthony Lewis-Palmer Grand Blanc, Michigan Details
Anthony Lewis-Palmer's General Motors Customer Care and Aftersales Experience July 2014 - Present
Job Chassis Buyer Fasteners
Industry Logistics and Supply Chain
Experience
General Motors Customer Care and Aftersales   July 2014 - Present
RECARO North Amercia  March 2014 - July 2014
General Motors  September 2013 - December 2013
Walmart  May 2013 - July 2013
Weinstein Electric   June 2011 - February 2012
Eberspaecher  June 2007 - July 2010
Little Caesars  April 2004 - June 2007

Skills
Manufacturing, Inventory Management, Welding, Precision Measuring, Blueprint Reading, Warehousing, SAP, Automotive, Continuous Improvement, Lean Manufacturing, Physical Inventory, JIT, Supply Chain, Inventory Control, Customer Service, Supply Chain Management, Team Building, Purchasing

Education
Eastern Michigan University   2014 — 2015
Logistics, Materials, and Supply Chain Management, 3.7

Mott Community College   2007 — 2013
Associate of Aplied Science (A.A.S.), Business Management, 3.65 cumulative GPA

Michelle Francisco Michelle Francisco Greater Detroit Area Details
Michelle Francisco's General Motors Customer Care and Aftersales Experience May 2014 - Present
Job Product Specialist Transmissions and Transfer Cases at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   May 2014 - Present
General Motors Customer Care and Aftersales   March 2013 - April 2014
General Motors  May 2006 - March 2013
General Motors  1996 - 2006

Skills
DFMEA, PPAP, Automotive, APQP, Automotive Engineering, FMEA, Manufacturing..., Teamcenter, GD&T, PFMEA, Stamping, Unigraphics, TS16949, Lean Manufacturing, Powertrain, Continuous Improvement, Kaizen, Supplier Quality, Value Stream Mapping, QS9000, Engineering, Product Development, Parts

Education
Central Michigan University   2007 — 2010
Master's degree, Vehicle Design & Manufacturing Administration, 3.75

U of M Flint   1993 — 1999
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

AFAA - Aerobics and Fitness Association of America
Certified Personal Fitness Trainer

Ashley Gaabo Ashley Gaabo Grand Blanc, Michigan Details
Ashley Gaabo's General Motors Customer Care and Aftersales Experience July 2015 - Present
Job SAP Deployment Analyst at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   July 2015 - Present
Beaumont Health System  January 2014 - March 2015
Beaumont Health System  January 2013 - December 2013
Beaumont Health System  January 2012 - December 2012

Skills
Communication, Epic Systems, Visio, Outlook, Organization, Multi Tasking, Motivated self-starter, Microsoft Excel, myProjects, Microsoft Word, Minitab, Project Management, SharePoint, Process Improvement, Data Analysis, Testing, Engineering, PowerPoint, Teamwork, Manufacturing..., Leadership, Automotive

Education
Kettering University   2011 — 2015
Bachelor's Degree, Industrial Engineering, Business Minor, Senior III

Stoney Creek High School   2007 — 2011

Stoney Creek High School   2007 — 2011

Chris Brandt Chris Brandt Greater Detroit Area Details
Chris Brandt's General Motors Customer Care and Aftersales Experience July 2014 - Present
Job National Advertising Content/Social/CRM Manager at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   July 2014 - Present
General Motors Customer Care and Aftersales   2010 - Present
General Motors  2006 - 2009
General Motors Service Parts Operations  January 1997 - October 2007
GM Service Parts Operations  January 1994 - January 1997

Skills
Automotive Aftermarket, Automotive, Marketing Strategy, Vehicles, Product Development, Market Planning, Online Advertising, Team Building, Marketing Communications, Advertising, Product Launch, Marketing Management, Sales Management, Digital Marketing, B2B, Competitive Analysis, Direct Marketing, Management, Marketing, New Business Development, Cross-functional Team..., Market Analysis, Product Marketing, Customer Retention, Pricing, Brand Management, Market Research

Education
Central Michigan University   1985 — 1987
Master of Science Adminstration, Management

Central Michigan University   1979 — 1983
Bachelor of Science - Business Administration

Christopher Foxx Christopher Foxx Greater Detroit Area Details
Christopher Foxx's General Motors Customer Care and Aftersales Experience March 2014 - Present
Job Operations Supervisor at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   March 2014 - Present
General Motors-Powertrain  January 2009 - Present
Big Brothers Big Sisters  2010 - 2012
General Motor - Powertrain   April 1998 - January 2008
General Motor-Powertrain   January 2004 - August 2005

Skills
Lean Manufacturing, Continuous Improvement, Value Stream Mapping, Root Cause Analysis, FMEA, Automotive, Manufacturing, Manufacturing..., 5S, Kaizen, PPAP, Process Improvement, Process Engineering, DMAIC, Manufacturing..., APQP, Toyota Production System, Quality Management

Education
Northwood University   2005 — 2007
BA

North Carolina Agricultural and Technical State University   1993 — 1997

Tom Paonessa Tom Paonessa Greater Detroit Area Details
Tom Paonessa's General Motors Customer Care and Aftersales Experience May 1983 - Present
Job Account Manager at GMSPO
Industry Automotive
Experience
General Motors Customer Care and Aftersales   May 1983 - Present

Skills
B2B, Retail, Sales Management, Account Management, Forecasting, Automotive, Sales, Negotiation, New Business Development, Sales Process, Customer Satisfaction, Vehicles, Automotive Aftermarket, Product Marketing, Pricing, Profit, Marketing Strategy, Sales Operations, Customer Service

Education
Northwood University

Chuck Gates Chuck Gates Greater Detroit Area Details
Chuck Gates's General Motors Customer Care and Aftersales Experience November 2010 - Present
Job New Position
Industry Automotive
Experience
General Motors Customer Care and Aftersales   November 2010 - Present
General Motors  November 2008 - November 2010
GM Service Parts Operations  2006 - 2009
General Motors  July 2006 - October 2008
General Motors  May 1998 - January 2000
Buick Motor Division, General Motors Corporation   1997 - 1999
Buick Motor Division  1971 - 1998

Skills
Fixed Operations, Automotive Aftermarket, Vehicles, Automotive, Parts, Customer Satisfaction, Customer Retention, Profitability, Problem Solving, Automobile, Inventory Management, Team Building, Pricing, Business Planning, Aftersales, Automotive Repair, Components, Continuous Improvement, Dealer Management, Dealers, Lean Manufacturing, Operations Management, Powertrain, Process Improvement, Profit, Sales Operations, Supplier Quality, Warranty

Education
Central Michigan University   1994 — 1997
Maters, Business Adminstration

General Motors Institute   1971 — 1976
Industrial Administration, Marketing, Management

Manny Rosa Manny Rosa Greater Detroit Area Details
Manny Rosa's General Motors Customer Care and Aftersales Experience April 2001 - Present
Job Product Specialist at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   April 2001 - Present
General Motors  August 1988 - October 1997
Buick Motor Division  May 1979 - September 1997

Skills
Automotive, Vehicles, Product Launch, Product Planning, Product Development, Powertrain, Product Management, Automotive Engineering, Continuous Improvement, Automotive Aftermarket, Buick, Warranty, Dealer Management, Parts, Automobile, Competitive Analysis, Customer Satisfaction, Cross-functional Team..., Customer Retention, Team Building, Marketing Strategy, Strategic Planning, Manufacturing, Pricing

Education
Univeristy of Michigan - Flint   1985 — 1988
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

University of Michigan-Flint   1976 — 1981
Bachelor of Business Administration (B.B.A.), Accounting

James Hinsberg James Hinsberg Grand Blanc, Michigan Details
James Hinsberg's General Motors Customer Care and Aftersales Experience November 2013 - January 2015
Job Manager Global Supplier Performance at General Motors Customer Care and Aftersales
Industry Automotive
Experience
General Motors Customer Care and Aftersales   November 2013 - January 2015

Skills
Materials Management, Supply Chain Management, Manufacturing, Value Stream Mapping

Education
Michigan State University   1981 — 1986
Bachelor of Science (BS), Packaging Science