General Motors Service Parts Operations
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General Motors Service Parts Operations Employees
Vic Canever Chevrolet Inc September 2014 - Present
Atlas Valley Country Club April 2012 - November 2012
Best Buy February 2010 - March 2012
ACDelco May 2008 - October 2008
General Motors - Customer Care and Aftersales February 1999 - May 2008
General Motors - Customer Care and Aftersales March 1988 - February 1999
General Motors (Electronic Data Systems Division) January 1984 - March 1988
General Motors - Service Parts Operations August 1979 - January 1984
General Motors - Chevrolet Manufacturing October 1978 - August 1979
General Motors - Chevrolet Manufacturing November 1976 - October 1978
Skills
Microsoft Excel, English, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Organizational..., Data Analysis, Teaching, Budgets, Research, Strategic Planning, Windows, Outlook, Teamwork, Continuous Improvement, Automotive, Customer Satisfaction, Leadership, Sales, Team Building, Vehicles, Process Improvement, Cross-functional Team..., Manufacturing, Operations Management, Product Development
Education
Central Michigan University 1980 — 1981
Master's degree, Business Management, 3.97 of 4.00
Kettering University 1969 — 1974
Bachelor's Degree, Industrial Engineering, 84.3 of 100.0
Voith Industrial Services - NAO June 2013 - Present
Automotive Industry Action Group December 2010 - June 2013
J. E. Zamjahn & Associates, LLC January 2001 - December 2010
General Motors Service Parts Operations April 1996 - December 2000
General Motors April 1992 - April 1996
General Motors 1988 - 1992
Skills
Logistics, Automotive, APQP, Continuous Improvement, Leadership, Transportation, Manufacturing, Procurement, Purchasing, Value Stream Mapping, Change Management, Process Improvement, Product Development, Supply Management, Lean Manufacturing, Six Sigma, Global Sourcing, Project Planning, Integration, Strategic Planning, Supply Chain, Automotive Aftermarket, 5S, Operations Management, Business Development, Supply Chain Management, PPAP, Management, Contract Negotiation, Vehicles, Cross-functional Team..., Kaizen, Negotiation, FMEA, Team Building
Education
University of Western Ontario 1985 — 1985
Executive Development Program
Kettering University 1965 — 1970
Center for Creative Leadership
Ruth Mott Foundation April 2005 - Present
General Motors Service Parts Operations January 2000 - April 2004
Skills
Public Relations, Marketing Communications, Event Planning, Media Relations, Social Media, Online Advertising, Fundraising, Social Media Marketing, Strategic Planning, Public Speaking, Newsletters, Facebook, Nonprofits, Social Networking, Advertising, Marketing, Strategic Communications, Marketing Strategy, Corporate Communications, Event Management, Online Marketing, Press Releases, Leadership, Microsoft Office, Account Management, Copywriting, PowerPoint, New Business Development, Management, Email Marketing, Integrated Marketing, Digital Marketing, Internal Communications, Blogging, Brand Development, Direct Marketing, Digital Media, Customer Service, Community Outreach, Non-profits, Team Building, Editing, Events Coordination, Web Analytics
Education
Baker College Business and Corporate Services
Marketing
RE/MAX RIGHT CHOICE December 2004 - Present
@Home Computer Support 2003 - 2005
General Motors Service Parts Operations 1998 - 2002
Skills
Sellers, Short Sales, Foreclosures, Buyer Representation, New Home Sales, Single Family Homes, Listings, ABR, National Association of..., First Time Home Buyers, Relocation, Condos, Townhomes, REO, Referrals, Investors, Investment Properties, Real Estate, Seniors, Real Property
Education
Baker College of Flint 1999 — 2001
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
MPT Lansing LLC July 2015 - Present
Magna Powertrain August 2012 - June 2015
Novartis Consumer Health March 2010 - March 2012
Magna Powertrain January 2007 - March 2010
General Motors Service Parts Operations June 2004 - January 2007
Lean Business Solutions - Fremont, California April 2002 - June 2004
General Motors Corporation September 2001 - April 2002
New United Motor Manufacturing Inc (NUMMI) May 1998 - September 2001
General Motors of Canada September 1995 - May 1998
General Motors December 1988 - August 1995
Skills
Lean Manufacturing, Strategic Planning, Continuous Improvement, Manufacturing, Cost Reduction, 5S, Value Stream Mapping, Cross-functional Team..., Kaizen, Toyota Production System, Process Improvement, Problem Solving, Quality Management, Supply Chain, Manufacturing..., Industrial Engineering, Six Sigma, Project Planning, Root Cause Analysis, Engineering, SPC, FMEA, Kanban, TPM, APQP, PPAP, Manufacturing..., DMAIC, Engineering Management, ISO, Operational Excellence, Leadership, 5 Why, Automotive, Quality System, Supplier Quality, Manufacturing Operations, Strategy, SMED, TQM, Quality Control, Poka Yoke, JIT, Process Engineering, OEE, Design for Manufacturing, TS16949, GD&T, Process Capability, Professional Mentoring
Education
Kettering University 1976 — 1981
BME, Process Engineering
University of Michigan
Lean Manufacturing Certification
BJS & Associates 2015 - July 2015
Magneti Marelli December 2012 - 2014
BJS & Associates LLC September 2011 - November 2012
SPX Corporation 2009 - 2011
ACDelco 2008 - 2009
General Motors Service Parts Operations 2006 - 2008
General Motors 2005 - 2006
General Motors Service Parts Operations 2004 - 2005
General Motors Service Parts Operations 2002 - 2004
General Motors Service Parts Operations 1999 - 2002
Skills
Cross-functional Team..., Strategic Planning, Automotive Aftermarket, Automotive, Product Development, Continuous Improvement, Parts, Business Planning, Marketing Strategy, Sales Management, OEM Management, New Business Development, Product Marketing, Management Consulting, Customer Enthusiasm, Competitive Strategies, Lean Manufacturing, Forecasting, Pricing Strategy, Distribution Network..., Dealer Network..., ROI Optimization, Training Delivery, Global Business..., Brand Equity, Anti-counterfeiting
Education
Haas School of Business, UC Berkeley 1993 — 1993
Berkeley Executive Program, Business Administration and Management, General
Bloomfield College 1972 — 1974
Bachelor of Arts (BA), Economics
F and F Recovery February 2011 - Present
Allstar Recovery May 2004 - February 2011
Bellsouth Mobility/Cingular Wireless August 2000 - July 2003
General Motors Service Parts Operations August 1999 - August 2000
Skills
Customer Service, Negotiation, Logistics, Sales, Inventory Management, Process Improvement, Management, Call Centers, Telecommunications, Automotive, Warehouse Management, Transportation, Inventory Control
Education
Hinds Community College
Murrah High School
John R Wood Island Real Estate November 2011 - Present
COLDWELL BANKER RESIDENTIAL BROKERAGE February 2000 - November 2011
General Motors Service Parts Operations January 1966 - December 1999
Skills
Single Family Homes, Listings, Sellers, New Home Sales, Condos, Vacation Homes, Foreclosures, Real Estate, SFR, Property, ABR, Short Sales, REO, Waterfront, First Time Home Buyers, Residential Homes, Relocation, Townhomes, Real Property, Referrals, Luxury, Property Management, Income Properties, e-PRO, New Homes, Buyers, Move Up Buyers, 1031 Exchanges, Rentals, Relocation Buyers, HUD, Council of Residential..., Listing Homes, Buyer Representation, Second Home, National Association of..., Seniors, Investors, Senior Real Estate, Gated Communities, Investment Properties, CDPE, Acreage, Resellers, Real Estate Transactions, Buyer's Agent, International Real..., Home Staging, Corporate Relocation, Brokerage
Education
Mott Community College 1995 — 1997
Paralegal
Southwestern 1962 — 1965
High School
SPX Flow Technologies August 2013 - Present
BAE Systems March 2010 - August 2013
General Motors Service Parts Operations November 2000 - November 2008
General Motors Powertrain November 1998 - November 2000
General Motors Powertrain August 1994 - November 1998
General Dynamics Land Systems October 1984 - August 1994
Education
Michigan Technological University
Bachelor of Science, Mechanical Engineering
General Motors October 2009 - Present
General Motors October 2009 - Present
MAS, inc 2009 - Present
General Motors--Service Parts Operations 1984 - October 2009
Skills
Customer Satisfaction, Automotive, Inventory Management, Problem Solving, Team Building
Education
United Theological Seminary 2001 — 2004
D.MIN, Leadership/Administration
Michigan Theological Seminary 2000 — 2003
MACE, Christian Education
California Lutheran University 1990 — 1992
MBA, Marketing
Eastern Michigan University 1979 — 1983
BBA, Accounting
Cohort #20 April 2014 - August 2014
MI Department of Agriculture and Rural Development June 2014 - July 2014
General Motors Service Parts Operations 1998 - 2000
General Motors Service Parts Operations 1988 - 1998
General Motors Service Parts Operations 1983 - 1988
Holland, Newton & Associates 1982 - 1983
Skills
Warehousing, Accounting, Process Improvement, Microsoft Office, Office Administration, Analysis, Reporting & Analysis, System Testing, Test Cases, User Acceptance Testing, Troubleshooting, Resolve Issues, Project Coordination, SAP, Visio, Process Engineering, Public Speaking, Customer Service, Social Media, Team Building, Management, Project Management, Program Management, Marketing, Event Planning
Education
Kettering University 1983 — 1988
Bachelor of Industrial Administration, Accounting
Whitaker Myers Insurance Group March 2010 - Present
Whitaker Myers Insurance Group July 2009 - March 2010
St. Stephen Catholic Church October 2007 - August 2009
Various February 2000 - September 2007
Diebold February 1999 - January 2000
General Motors Service Parts Operations 1997 - 1998
Buick Motor Division 1990 - 1997
Buick Motor Division 1990 - 1997
Skills
Insurance, Commercial Insurance, Property & Casualty..., Customer Service, Project Planning, General Insurance, Commercial Lines, Casualty, Liability, Account Management, Marketing, New Business Development
Education
Institute of Natural Health Sciences 2000 — 2002
Diploma, Homeotherpeutics and Bio Energetics
Kettering University 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Management, Marketing & Sales
General Motors Customer Care and Aftersales November 2007 - Present
General Motors Service Parts Operations 2005 - 2007
General Motors Service Parts Operations 1999 - 2005
General Motors Service Parts Operations 1997 - 1999
EDS Group 1995 - 1997
EDS Group 1993 - 1995
EDS Group 1989 - 1993
Skills
Client Relationship..., Business Management, Organizing, Conflict Re, Coaching, Mentoring, Managing Change, Team Building, Planning, Decision Making Skills, Problem Solving, Communication, Forecasting, Product Marketing, Business Ethics, Developing Talent, New Business Development, Sales Management, Direct Sales, Product Development, Product Launch, Operations, Automotive Aftermarket, Customer Service, Management, Sales, Profit, Program Management, Selling, Training, Automotive, Parts, Competitive Analysis, Vehicles, Purchasing, Change Management, Logistics, Sales Operations, Automobile, Retail, Continuous Improvement, Budgets, Supply Chain Management, Process Improvement, Project Planning, CRM, Strategic Planning, Pricing, Inventory Management, Customer Satisfaction
Education
Baker College Business and Corporate Services
Bachelor, Business
Kearsley High School
Flint Police Department October 2011 - Present
General Motors Service Parts Operations 1973 - 2008
Skills
Inventory Management, Analysis, Public Speaking, Transportation, Customer Service, PowerPoint, Operations Management, Budgets, Team Building, Leadership, Management, Program Management
Education
Northwood University
Associates, Business Management
Penske Automotive Group March 2004 - Present
Lovejoy & Associates March 2003 - Present
General Motors 2000 - 2003
General Motors - Detroit, Michigan 1962 - 2002
General Motors Service Parts Operations 1992 - 2000
Delphi / ACG 1993 - 1999
GMAC December 1962 - June 1992
Education
Fairleigh Dickinson University 1980 — 1981
MBA, Business Administration and Management, General
St. Francis College 1967 — 1975
BS, Business
Fastsigns 1993 - Present
General Motors Service Parts Operations January 1981 - July 1993
Skills
Wide Format Printing, Corporate Gifts, Banners, Graphics, Signs, Trade Show Graphics, Brand Development, Trade Shows, Digital Printing, Small Business, Vehicle Graphics, Packaging, Advertising, Direct Mail, Color Management, Variable Data Printing, Pre-press, Business Cards, Offset Printing, Print Management
Education
Central Michigan University 1982 — 1986
M.A., Management
University of Michigan-Flint 1981 — 1986
BBA, Accounting
GM Customer Care and Aftersales March 2012 - Present
General Motors Service Parts Operations World Headquaters January 2008 - May 2012
General Motors Service Parts Operations October 2006 - March 2012
General Motors 1996 - 2010
General Motor Accessories April 2005 - October 2006
General Motors Service Parts Operations January 2006 - May 2006
Skills
Supply Chain Management, Automotive, Demand Planning, Supply Chain, Forecasting, Management, Customer Service, Teamwork, Process Improvement, Lean Manufacturing, Continuous Improvement, Logistics, Project Planning, Program Management, Project Management, Inventory Management, Manufacturing, Operations Management
Education
Masters Degree 1999 — 2003
Master in International Administration
Central Michigan University
HUMVEE EXPORT LLC October 2012 - Present
S2CS Consulting LLC September 2001 - Present
Genessee Packaging Inc. January 2001 - August 2003
Workhorse Custom Chassis LLC April 1999 - January 2001
GMSPO 1993 - 1999
GM Service Parts Operations 1993 - 1999
General Motors Service Parts Operations 1965 - 1999
GMC Truck Parts 1966 - 1996
General Motors Europe April 1991 - October 1993
Skills
Manufacturing, Inventory Management, Supply Chain Management, Parts, Purchasing, Automotive, Supply Chain, Logistics, Continuous Improvement, Forecasting, Vehicles, Kaizen, Six Sigma, Inventory Control, Value Stream Mapping, Warehouse Management, Strategic Planning, Product Development, Lean Manufacturing, 5S, Strategic Sourcing, Quality Management, New Business Development, Team Building, Automobile, PPAP, ISO, FMEA, Root Cause Analysis, Supplier Quality, Negotiation, Operations Management, Leadership, Materials Management, Procurement, Pricing, Cross-functional Team..., Manufacturing..., Supply Management, Global Sourcing, Toyota Production System, Manufacturing Operations, Automotive Aftermarket, TQM, APQP, Process Improvement, Manufacturing..., Industrial Engineering, Kanban, Powertrain
Education
Management Centre Europe 1990 — 1990
Management, Inventory management
Northwood University Midland Mich. 1980 — 1983
Bachelor of Business Administration (BBA)
Edinboro University of Pennsylvania 1961 — 1965
Art Teacher Education
Taremtum High School
Capture Me Photography by Nicole, LLC 2008 - Present
General Motors, Service Parts Operations March 2000 - December 2002
General Motors, Service Parts Operations August 1996 - March 2000
Alcoa Fujikura, Ltd. April 1995 - August 1996
HP Enterprise Services January 1994 - January 1995
Skills
Microsoft Office, Photoshop, Photography, Windows, Mac OS X, Engineering, Project Management, Automotive, Digital Imaging, Digital Photography, Advertising, OS X, Wedding Photography, Portrait Photography, Process Improvement
Education
Lawrence Technological University 1991 — 1995
BS, Electrical Engineering
Lawrence Technological University (LTU) 1991 — 1995
B.S, Electrical Engineering
Alliance Inspection Management July 2015 - Present
MESSA August 2013 - July 2015
Genesee Intermediate School District August 1998 - August 2013
Zumba Fitness Instructor September 2010 - January 2013
Hurley Health and Fitness Center August 2004 - December 2011
Genesee Intermediate School District August 1998 - November 2000
General Motors Service Parts Operations January 1997 - August 1998
Skills
Project Management, PMP, Agile Methodologies, Leadership, Training, Visio, MS Project, Change Management, Public Speaking, Team Leadership, Management, SQL, Program Management..., Personal Training, Fitness, Microsoft Office, Data Analysis, Program Management, Business Analysis, Teaching, Healthcare, Zumba, Analysis, Project Planning, Linux, JavaScript, HTML, Visual Basic, Dreamweaver, Photoshop, Technical Training, Web Design, Business Process..., Business Intelligence, Certified Group..., SSIS, Health Insurance, ASP, Technical Leadership, Web Applications, Unix, ASP.NET, Advanced CSS, Progress 4GL, XML, Document Imaging, Blackboard, IIS, Employee Wellness..., SDLC
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
Baker College of Flint 1996 — 1998
Bachelor of Business Administration, CIS
University of Michigan-Flint 1992 — 1994
Music Teacher Education
NetJets, Inc. June 2014 - Present
Honeywell Aerospace April 2011 - May 2014
Honeywell Federal Manufacturing & Technologies November 2008 - March 2011
Honeywell Aerospace July 2006 - November 2008
General Motors Corp. 2003 - June 2006
General Motors 1998 - 2003
General Motors Service Parts Operations 1995 - 1998
NUMMI 1993 - 1995
Skills
Lean Manufacturing, Sourcing, Supply Chain, Materials Management, Six Sigma, Customer Service, Supply Chain Management, MRP, Strategic Sourcing, Supply Management, Value Stream Mapping, Continuous Improvement, Project Planning, Automotive, Cross-functional Team..., Kaizen, Supply Chain..., Manufacturing Operations, Procurement, Process Improvement, Manufacturing..., Manufacturing, 5S, DMAIC, Forecasting, Operational Excellence, Green Belt, Toyota Production System, Global Sourcing, Root Cause Analysis, Kanban, Aerospace, Manufacturing..., Supplier Quality, Leadership, SPC
Education
Kettering University
M.S., Manufacturing Management
Purdue University
B.S., Industrial Engineering
VTL Precision Charleston Inc October 2007 - Present
ThyssenKrupp December 2005 - August 2006
Caterpillar April 1999 - December 2005
General Motors - Service Parts Operations May 1985 - May 1998
Skills
5S, Manufacturing, Employee Relations, Microsoft Excel, Budgets, Microsoft Office, Strategic Planning, HR Policies, Employee Engagement, Change Management, Financial Accounting, Operations Management, Process Improvement, Accounting, Account Reconciliation, Lean Manufacturing, Team Building, Forecasting, Continuous Improvement, Automotive
Education
Charleston Southern University 2009 — 2012
MBA, General
University of Michigan 1987 — 1991
Bachelor of Arts (B.A.), Accounting and Finance
Hewlett-Packard 1995 - 2010
EDS Corporation 1997 - 2007
EDS Corporation 2000 - 2003
General Motors Service Parts Operations 1998 - 2000
Skills
Web Design, Adobe Creative Suite, Microsoft Office, Access, WordPress, Photoshop, Dreamweaver, Testing, CSS, HTML, Project Planning, PHP, Visual Basic, Web Development, Project Management
Education
Central Michigan University
Bachelor's degree, Business
Mott Community College 2011 — 2013
Associate's degree, Web Development
General Motors - ACDelco November 2012 - Present
GM SPO November 2012 - Present
ACDelco 2009 - Present
GMSPO May 2003 - Present
General Motors--Service Parts Operations 2002 - Present
General Motors January 2003 - July 2005
Skills
Advertising, B2B, Product Development, Management, Analysis, Sales Management, Sales Operations, New Business Development, Sales, CRM, Automotive, Marketing, Customer Satisfaction, Product Marketing, Strategic Planning, Retail, Team Building, Customer Retention, Pricing, Selling, Market Planning, Automobile, Budgets, Marketing Management, Competitive Analysis, Negotiation, Cross-functional Team..., Purchasing, Account Management, Inventory Management, Process Improvement, Sales Process, Market Analysis, Marketing Strategy, Vehicles, Forecasting, Automotive Aftermarket
Education
University of Michigan-Flint 1984 — 1986
GM December 2009 - Present
General Motors Service Parts Operations December 2002 - December 2009
General Motors Service Parts Operations April 2000 - December 2002
General Motors Service Parts Operations May 1973 - April 2000
Skills
Automotive, Microsoft Office, Microsoft Excel, Lean Manufacturing, Customer Service, Strategic Planning, Negotiation, Product Development, Project Management, Continuous Improvement, Process Improvement, Microsoft Word, Kaizen, Value Stream Mapping, Management, Logistics, Warehousing, Supply Chain Management, Inventory Control, Operations Management
Education
CMU 2001 — 2004
BS, Operations Management and Supervision
Eastern Michigan University
Business Administration, Management and Operations
Colonial School District March 2015 - Present
CompuCom October 2014 - March 2015
University of the Sciences in Philadelphia June 2013 - October 2014
1&1 Internet Inc. June 2012 - June 2013
Worldwide Tax Service January 2009 - April 2012
Michelin Aircraft Tire Corporation May 2005 - August 2005
Michelin Research & Development May 2004 - August 2004
Michelin US1 Manufacturing Facility May 2003 - August 2003
General Motors Service Parts Operations May 2002 - August 2002
Skills
Customer Service, Management, Leadership, Microsoft Office, Training, Windows Server, Active Directory, Time Management, Wireless Routers, Microsoft Excel, TCP/IP, Strategic Planning, Cisco Access Points, Research, Team Leadership, PowerPoint, Sales, Human Resources, Problem Solving, Event Planning, Sales Operations, Transportation, Electronics, Relationship Management, Strategic Leadership, Organizational..., Digital Circuit Design, Electrical..., Network Management..., Linux, LAN, GUI, Windows Firewall, Authentication
Education
North Carolina Agricultural and Technical State University 2001 — 2005
Bachelor of Science (B.S.), Electronics, Computer, and Information Technology
Ford Motor Company June 2013 - Present
Ford Motor Company August 2005 - June 2013
Department of Defense May 2001 - August 2005
General Motors Service Parts Operations June 2000 - August 2000
Fasco DC Motors February 1999 - September 1999
Skills
Testing, Embedded Software, Python, dSPACE, Simulink, Vector CANalyzer, C++, Perl, CAN, Matlab, Embedded Systems, Java, SQL, Visual Studio, C#, PHP, HTML, CSS, XML, Git, Subversion, Automation, Bluetooth, ISO 14229, Wind River, Github, Intrepid VehicleSpy, Mathematica, HIL, AutomationDesk, ControlDesk, MotionDesk, ModelDesk, VxWorks, Spectrum Analyzer, Assembly Language, IDA Pro, SoftIce, Vector CANoe, CompactRIO, Objective-C, Swift
Education
Michigan Technological University 1999 — 2003
BS, Electrical Engineering
General Motors March 2012 - Present
General Motors--Customer Care & Aftersales January 2005 - March 2012
General Motors February 2000 - January 2005
General Motors January 1999 - February 2000
General Motors Service Parts Operations October 1995 - December 1998
GM Parts October 1993 - October 1995
General Motors May 1991 - October 1993
Skills
E-commerce, Product Development, Program Management, Cross-functional Team..., Product Management, Marketing, Process Improvement, B2B, Automotive, Business Process..., Management, Business Strategy, Six Sigma, New Business Development, Strategy, Sales Management, Entrepreneurship, Team Leadership, Business Analysis, Vehicles, Business Development, CRM, Sales, Training, Sales Process
Education
Creighton University 1986 — 1988
MBA
Penn State University 1979 — 1983
BS
NIBCO INC. April 2014 - Present
Technicolor December 2010 - April 2014
CEVA Logistics May 2009 - December 2010
Technicolor December 2006 - May 2009
General Motors Service Parts Operations 1998 - 2006
General Motors 1985 - 2006
Skills
Value Stream Mapping, Continuous Improvement, Lean Manufacturing, Supply Chain Management, Inventory Control, Kaizen, Operations Management, Warehousing, Logistics, Process Improvement, 5S, Supply Chain..., Supply Chain, Manufacturing, Six Sigma, Operational Excellence, DMAIC, Warehouse Management, ISO, Process Engineering, Logistics Management, Kanban, Distribution Center..., Quality Management, Manufacturing...
Education
Kettering University 1985 — 1989
Master of Science, Manufacturing Management
Carnegie Mellon University 1981 — 1985
Bachelor of Science, Industrial Management
Populus Group November 2013 - Present
Miche Bags by Lisa Annie May 2009 - Present
APL February 2010 - June 2013
Aerotek July 2008 - April 2009
Ryder Logistics & Transportation Solutions Worldwide March 2005 - May 2008
New York & Company March 2005 - March 2006
General Motors Service Parts Operations July 2004 - October 2004
General Motors Service Parts Operations January 2004 - April 2004
General Motors Service Parts Operations July 2003 - October 2003
General Motors - North American Logisitics Group January 2003 - April 2003
Skills
Microsoft Excel, Logistics, Automotive, Inventory Management, Supply Chain Management, Analysis, Customer Service, Leadership, Project Planning, Purchasing, Logistics Management, Continuous Improvement, Process Improvement, Sales, Supply Chain
Education
Kettering University (formerly General Motors Institute) 2000 — 2005
Bachelors, Science Management; Marketing Major
Kettering University 2000 — 2004
Bachelors of Science, Management/Marketing
L'Anse Creuse High School 1996 — 2000
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Express Scripts March 2013 - Present
Express Scripts December 2011 - February 2013
Ingersoll Rand July 2010 - December 2011
Trane May 2009 - August 2010
General Motors Service Parts Operations 2004 - May 2009
General Motors Corporation June 1998 - May 2009
Skills
Lean Manufacturing, Continuous Improvement, Kaizen, Value Stream Mapping, Supply Chain Management, 5S, Materials Management, Process Improvement, Supply Chain, Quality Management, Warehouse Management, Manufacturing..., Six Sigma, Warehousing, Operational Excellence, DMAIC, Supply Chain..., Supply Management, Cross-functional Team..., Toyota Production System, Kanban, Root Cause Analysis, MRP, Process Engineering
Education
State University of New York College at Buffalo 1984 — 1986
General Motors Customer Care and Aftersales July 2014 - Present
General Motors Customer Care and Aftersales 2010 - Present
General Motors 2006 - 2009
General Motors Service Parts Operations January 1997 - October 2007
GM Service Parts Operations January 1994 - January 1997
Skills
Automotive Aftermarket, Automotive, Marketing Strategy, Vehicles, Product Development, Market Planning, Online Advertising, Team Building, Marketing Communications, Advertising, Product Launch, Marketing Management, Sales Management, Digital Marketing, B2B, Competitive Analysis, Direct Marketing, Management, Marketing, New Business Development, Cross-functional Team..., Market Analysis, Product Marketing, Customer Retention, Pricing, Brand Management, Market Research
Education
Central Michigan University 1985 — 1987
Master of Science Adminstration, Management
Central Michigan University 1979 — 1983
Bachelor of Science - Business Administration
ASCO Power Technologies a Business Unit of Emerson Network Power January 2008 - Present
Severstal NA 2006 - 2008
General Motors - Service Parts Operations 1997 - 2005
Skills
Automotive, Manufacturing, Engineering, Forecasting, Process Improvement, Sales Management, Sales Operations, Sales, Contract Negotiation, Product Development, Cross-functional Team..., Continuous Improvement, Procurement, Electrical Engineering, Power Control
Education
University of Michigan-Flint 2001 — 2003
MBA, Management
Western Michigan University - Haworth College of Business 1994 — 1996
Bachelors, Accounting
University of Michigan 1990 — 1992
Mechanical Engineering
Oracle April 2013 - Present
Oracle August 2008 - April 2013
Oracle May 2007 - August 2008
Cadillac Motor Car - General Motors November 2006 - May 2007
General Motors July 1994 - May 2007
Cadillac Motor Car - General Motors 2006 - 2006
General Motors Service Parts Operations 2003 - 2005
Skills
Marketing, CRM, Automotive, Business Development, Cross-functional Team..., Program Management, Business Strategy, Account Management, New Business Development
Education
Harvard Business School 1996 — 1998
MBA, General Management
Kettering University 1989 — 1994
Bachelor of Science, Management Systems
Fed Ex Smart Post October 2013 - Present
Great Expressions Dental Centers April 2013 - September 2013
Professional Property Services October 2008 - August 2012
Premier Apartment Staffing Services June 2005 - June 2008
General Motors Service Parts Operations December 2004 - January 2008
Professional Property Services July 2003 - September 2004
Grayhaven Marina Village May 2001 - July 2003
Premier Apartment Staffing Services September 2000 - May 2001
Education
University of Phoenix 2013 — 2014
Bachelor of Science (BS), Criminal Justice Administration/Human Services, 3.47
University of Phoenix 2010 — 2012
Associate of Arts (AA), Criminal Justice, 3.47
General Motors November 2008 - August 2009
GM Service and Parts Operations October 2006 - October 2008
General Motors Service Parts Operations 2000 - 2007
ACDelco - GM Service and Parts Operations April 1999 - October 2006
Skills
Marketing, Automotive, Management, Competitive Analysis, Product Development, Sales, Advertising, Automotive Aftermarket, Vehicles, Direct Sales, Continuous Improvement, Marketing Strategy, Market Planning, Program Management
Education
Temple University - Fox School of Business and Management 1977 — 1980
MBA, Marketing
General Motors Institute 1968 — 1974
General Motors September 2012 - Present
General Motors October 2007 - October 2009
General Motors Service Parts Operations October 2007 - October 2009
Skills
Supply Chain, Continuous Improvement, Engineering, Warehousing, Value Stream Mapping, Lean Manufacturing, Supply Management, Automotive, Supply Chain Management, Kaizen, Strategic Planning, Project Planning, Operations Management, JIT
Education
University of Michigan-Flint 2001 — 2003
MBA
Michigan State University 1993 — 1997
Forge Industrial Staffing January 2013 - Present
Davenport University September 2009 - Present
ITT Technical Institute February 2005 - December 2012
General Motors Service Parts Operations January 2000 - February 2005
General Motors Service Parts Operations January 1998 - January 2000
Skills
Business Research and..., Project Management, Change Management, Leadership, General Management and..., Interdepartmental..., Strategic Business..., Contingency Planning, Management, Six Sigma, Coaching, Lean Manufacturing, Analysis, Curriculum Design, Event Planning, Continuous Improvement, Strategic Planning, Teaching, Process Improvement, Recruiting, Training, Time Management, Human Resources, Customer Service, Strategy, Team Building, Staff Development, Team Leadership, Microsoft Word, Research, Retail, Social Media, CRM, Curriculum Development, Public Speaking, Procurement, Marketing, PowerPoint, Microsoft Office, Instructional Design, Contract Negotiation, Operations Management, Inter-departmental..., Negotiation, Microsoft Excel, Communication, Quality Assurance, Organizational..., Mentoring, Business Analysis
Education
Oakland University 1999 — 2001
MBA, International Business/ Production and Operations Management
Central Michigan University 1995 — 1997
Bachelor of Science, Business Administration
General Motors--Service Parts Operations 2008 - Present
General Motors 1984 - 2011
General Motors January 2003 - June 2006
Skills
Parts, Advertising, Automotive, Promotions, Inventory Management, Vehicles, Automobile, Wholesale, Customer Retention, Automotive Aftermarket, Powertrain, Sales Management, Dealer Management, Business Planning, Customer Satisfaction, Cross-functional Team..., Dealers, Automotive Engineering, Pricing, Profit, Aftersales, Continuous Improvement, Automotive Parts, Fleet Management, Automotive Repair, Sales Operations, Tires, Sales Process, Purchasing, Kaizen, Spare Parts, Dealer Network..., PPAP, Telematics, Market Planning, APQP, Product Development, Forecasting, B2B, Lean Manufacturing, Warranty, Competitive Analysis, Value Stream Mapping, Root Cause Analysis
Education
Indiana Wesleyan University 2000 — 2002
MBA, Business
Lawrence Technological University 1977 — 1980
BSIM, Industrial Management
Earnhardt Nissan March 2003 - Present
General Motors Service Parts Operations August 1999 - September 2002
Wallace Automotive Group August 1996 - August 1999
Regency Nissan March 1993 - August 1996
Skills
Profit, Team Building, Highly motivated..., Customer Service, Sales, Customer Satisfaction, Microsoft Office, Operations Management, Customer Retention, Continuous Improvement, People Skills, Presentations, Public Speaking, Analysis, Training, Management, Parts, Inventory Management, Vehicles, Leadership, Team Leadership
Education
Florida Atlantic University 1996 — 1998
BBA, Business Management, 3.26 GPA
Santa Fe Community College 1994 — 1996
Associate's degree, Business Administration and Management, General
General Motors October 2013 - Present
General Motors July 1999 - October 2013
General Motors Service Parts Operations July 1999 - October 2013
Skills
Lean Manufacturing, Continuous Improvement, Supply Chain Management, Logistics, Value Stream Mapping, Quality Management, Strategic Planning, Executive Coaching, Automotive, Parts, Supply Chain, Warehousing, Materials Management, Process Improvement, Operations Management, Manufacturing, Six Sigma, Inventory Management, Kaizen, Manufacturing..., Purchasing, Industrial Engineering, Supplier Quality, Cross-functional Team..., Kanban, Supply Management, APQP, JIT, FMEA, 5S, Management, MRP, Manufacturing..., ISO, Root Cause Analysis, Negotiation, Process Engineering, Motivational Leadership
Education
Brock University 1973 — 1979
Bachelor's degree
Niagara District Secondary School 1969 — 1973
High School Diploma
FedEx Trade Networks July 2012 - Present
FedEx Trade Networks April 2010 - July 2012
FedEx Services February 2007 - April 2010
General Motors Service Parts Operations February 2000 - February 2007
GMAC January 1996 - February 2000
Motors Insurance Corporation May 1994 - December 1996
Skills
SQL, Relational Databases, Oracle 9i, MS Access, Teradata, VBA, Oracle, Access, Business Intelligence, Strategy, Marketing, Analysis, Program Management, Pricing, Marketing Strategy, Sales, Business Development, Training, Operations Management, Supply Chain Management, Logistics, Sales Management, Team Building
Education
Wayne State University 1998 — 2000
MBA, Business
Michigan State University 1990 — 1992
BA, Finance
General Motors Service Parts Operations 2010 - Present
American Masters Martial Arts 2005 - 2010
General Motors 1998 - 2010
Education
Thiel College 1988 — 1992
BA, Business Administration
Osirius November 2013 - Present
Mopar August 2010 - November 2013
Dana Corporation August 2008 - September 2010
Chrysler August 2006 - March 2008
DaimlerChrysler October 2005 - August 2006
General Motors March 2002 - April 2005
General Motors Service Parts Operations August 1999 - March 2002
General Motors May 1996 - August 1999
Electronic Data Systems August 1994 - May 1996
Skills
Automotive, Lean Manufacturing, FMEA, Cross-functional Team..., Six Sigma, Vehicles, Process Improvement, Parts, Product Development, Continuous Improvement, Manufacturing, Team Building, PPAP, Management, Customer Satisfaction, APQP, Root Cause Analysis, Automotive Aftermarket, Sales, Customer Service, Quality Management, Program Management, 5S, SPC, Value Stream Mapping
Education
Northwood University 1990 — 1994
BBA, Marketing / Management
Northwood University 1990 — 1994
AA, Automotive Aftermarket Management
General Motors June 2013 - Present
General Motors Company 2005 - May 2013
General Motors 1996 - 2005
General Motors Service Parts Operations 1988 - 1995
Skills
Customer Satisfaction, Warranty, Automotive, Automobile, Dealers, Automotive Aftermarket, Vehicles, Sales, Profit, Continuous Improvement, Parts, Automotive Repair, Customer Retention, Dealer Management, New Business Development, Leadership, Retail, Tires, Purchasing, Account Management, Truck, B2B, Automotive Parts, Negotiation, Team Building, Management, Automotive Electronics, Inventory Management, Operations Management, Forecasting, Business Planning, Powertrain, Fleet Management, Competitive Analysis, Sales Process, Kaizen, Budgets, Market Planning, Sales Management, Automotive Engineering, Selling, Product Development, Cross-functional Team..., Reynolds, Customer Service, Lean Manufacturing, Chassis, Marketing Strategy, Process Improvement, Aftersales
Education
Colorado State University 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Automotive Parts and Service Management
General Motors Service Parts Operations September 2004 - Present
General Motors 1999 - 2003
General Motors 1996 - 1999
Skills
Logistics, Management, Packaging, Leadership, Manufacturing Operations, Containerization, Transportation, Purchasing, Process Improvement, Manufacturing..., Supply Chain..., Supply Chain Management, 3PL, Supply Chain, Warehousing, Lean Manufacturing, Logistics Management, Transportation..., Operations Management, Automotive, Continuous Improvement, Budgets, Procurement, Manufacturing, 5S, Kanban, Value Stream Mapping, Warehouse Management, Shipping, Materials Management, Reverse Logistics, Kaizen, Strategic Sourcing, Supply Management, JIT, Sourcing, Global Sourcing, Strategy, Production Planning, Six Sigma, Supply Chain Operations, Supplier Development, Demand Planning, Toyota Production System, Inventory Control, Operational Excellence, Inventory Management, International Logistics, Cross-functional Team..., Industrial Engineering
Education
Aquinas College 1989 — 1992
Masters of Management, Management
Michigan State University 1980 — 1982
BA, Supply Chain Management
Lansing Community College 1978 — 1980
Associates, Business Administration
InSite Real Estate October 2010 - Present
General Motors - Service Parts Operations May 2010 - September 2010
General Motors - Service and Parts Operations March 2000 - April 2010
General Motors - Service and Parts Operations October 1999 - March 2000
Noble Metal Processing, Inc. July 1997 - August 1999
Education
Central Michigan University 1991 — 1996
BS, Manufacturing Engineering
Michigan/Pennsylvania Multifamily Asset Managers Marketing AssistantGeneral Motors Powertrain1999 - 2005
General Motors Metal Fabricating 1997 - 1998
General Motors Service Parts Operations 1995 - 1997
Education
Mott Community College 1992 — 1994
Associates
Self Employed January 2010 - Present
General Motors Service Parts Operations May 2009 - December 2009
General Motors July 2006 - April 2009
General Motors 1997 - 2006
General Motors 1993 - 1996
Skills
Automotive, Supply Chain Management, Supply Chain, Warehousing, Logistics, Supply Management, Forecasting, Inventory Management, Lean Manufacturing, JIT, Leadership, Purchasing, Supply Chain..., Continuous Improvement, Process Improvement, Cross-functional Team..., Management, Six Sigma
Education
Eastern Michigan University
MBA
Michigan State University
BMW of North America, LLC July 2013 - Present
2AM Group BMW Jacksonville RDC September 2009 - Present
General Motors October 1997 - June 2009
General Motors Service Parts Operations October 1997 - June 2009
Skills
Warehousing, Logistics, Operations Management, Customer Service, Inventory Control, Continuous Improvement, Automotive, Materials Management, Inventory Management, Forklift Operator, Forecasting, Lean Manufacturing, Supply Chain Management, Budgets, Six Sigma
Education
University of Florida - Warrington College Of Business 1994 — 1996
Bachelor of Arts, Business Administration
University of Florida - Warrington College of Business Administration 1994 — 1996
BABA, Business Administration
Mott Community College March 2009 - Present
General Motors June 1978 - November 2008
General Motors Service Parts Operations 2000 - 2008
Skills
Program Management, Automotive, Process Improvement, Six Sigma, Lean Manufacturing, Leadership, Manufacturing, Cross-functional Team..., Team Building, Project Planning, Budgets, Supply Chain Management, Operations Management, Nonprofits, Public Speaking, Leadership Development
Education
Central Michigan University 1992 — 1999
Master of Science, Administration
IHS Automotive - Driven by Polk February 2014 - Present
OneCommand April 2012 - February 2014
The Reynolds and Reynolds Company October 1995 - April 2012
General Motors Service Parts Operations June 1988 - October 1995
Skills
Solution Selling, Sales Process, Business Development, Account Management, Contract Negotiation, Enterprise Software, CRM Solutions, Selling, New Business Development, Sales Operations, Cold Calling
Education
Creighton University 1991 — 1994
MBA, Business Administration and Management, General
Michigan State University 1984 — 1988
BA, Finance
Johnson Controls April 2006 - Present
Johnson Controls April 2000 - April 2006
Menlo Logistics May 1998 - April 2000
Penske Logistics December 1993 - May 1998
General Motors Service Parts Operations April 1989 - December 1993
Skills
Continuous Improvement, Supply Chain Management, Supply Chain, Operations Management, JIT, Materials Management, Logistics Management, Supply Chain..., Transportation, Warehousing, Warehouse Management, Six Sigma, Supply Management, Value Stream Mapping, Automotive, 3PL, Management, Lean Manufacturing, Strategic Sourcing, Logistics, Kaizen, MRP
Education
Michigan State University 1984 — 1988
Logistics, Materials, and Supply Chain Management
Retired from General Motors 1967 - 2001
General Motors Service Parts Operations 1997 - 1998
Education
Clarkson University 1963 — 1967
BSIM, Industrial Management
Lee Hecht Harrison July 2012 - Present
Lee Hecht Harrison May 2010 - July 2012
HP Heating, Plumbing, & Electrical, LLC December 2008 - April 2010
General Motors October 2007 - December 2008
General Motors Service Parts Operations September 2006 - October 2007
Lumenos (acquired by Wellpoint 2006) July 2004 - August 2006
Lumenos, Inc. August 2003 - July 2004
Skills
Client Services, Microsoft Office, SQL, Visio, Account Management, Office Management, Project Coordination, Customer Service, Customer Engagement, Process Improvement, Building Relationships, Employee Relations, Office Administration, Technical Support, Organizational..., Database Administration, Client Liaison, Software Documentation, Human Resources, Change Management, Leadership, Financial Services, Management, Team Building, Strategic Planning, Training, Coaching, Program Management, Performance Management
Education
Capella University
BS, Information Technology
General Motors - Philadelphia July 2012 - September 2014
General Motors - Martinsburg, WV September 2010 - July 2012
General Motors - Boston May 2008 - September 2010
General Motors Service Parts Operations 2002 - 2008
Skills
Continuous Improvement, Lean Manufacturing, 5S, Kaizen, Value Stream Mapping, Automotive, Manufacturing..., Manufacturing, Root Cause Analysis, Process Improvement, Supply Chain Management, Operations Management, Supply Chain, Kanban, Production Planning, Change Management, Quality Management, Purchasing, APQP, Logistics, Industrial Engineering, Warehousing, Contract Negotiation, Manufacturing Operations, Inventory Management, Process Engineering, Customer Satisfaction, Budgets, Cross-functional Team..., Project Planning, Team Building, Strategic Planning, Manufacturing..., Engineering, Leadership, Team Leadership, Six Sigma, Toyota Production System, Warehouse Management, Distribution Center..., Management, Supply Chain..., Inventory Control, Customer Service
Education
Michigan State University
Bachelor's Degree, Industrial Engineering
Crestmont healthcare April 2009 - Present
Stonegate Health Campus March 2013 - October 2013
Grand Blanc Rehab and Nursing Center March 2012 - October 2012
Heartland Fostrian January 2010 - January 2011
Evans Food Service January 2003 - January 2007
Genesee County AmeriCorps Program January 2002 - January 2003
Electronic Data Systems January 2000 - January 2001
General Motors Service Parts Operations January 2000 - January 2000
Skills
Home Care
Education
Baker College of Flint
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Mott Community College
Associate's degree, Registered Nursing/Registered Nurse
University of Michigan Health System June 2014 - Present
Sidereal Media Technologies, LLC February 2014 - Present
BPI Information Systems of Michigan February 2014 - June 2014
Small business and multinational sales June 2010 - May 2014
General Motors Service Parts Operations August 2000 - June 2008
Skills
Unix/ Linux: Fedora,..., Microsoft Access,..., CSS, XHTML, HTML 5,..., Business Process..., Sales, Networking, Business Process, Logistics, Mobile Devices, Supply Chain
Education
SVSU, Washtenaw Community College 2012 — 2015
Foundations of Information Systems 2013 Computer Systems Technology 2015 (Certificates)
Lansing Community College 2003 — 2007
Web Design /Multimedia Design
Saginaw Valley State University
Bachelor of Fine Arts (B.F.A.), Phototraphy, Cum Laude honors