Genesys Telecommunications Laboratories
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Headquarters: Daly City, CA Revenue: 2 billion USD (2016) CEO: Paul Segre (Oct 1, 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., SoundBite Communications, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
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Genesys Telecommunications Laboratories Employees
Sears Holdings Corporation May 2014 - Present
Sears Holdings Corporation March 2012 - April 2014
Sears Holdings Corporation February 2011 - February 2012
Carnegie Mellon Silicon Valley September 2010 - December 2010
Genesys Telecommunications Laboratories August 2010 - November 2010
Sears Holdings Corporation May 2010 - August 2010
Infosys Technologies Limited August 2006 - June 2009
Skills
Software Development, Product Management, Scrum, Agile Methodologies, Mobile Applications, Web Applications, Mobile Commerce, E-commerce, iOS, Android, Leadership, Java, Mobile Platforms, Analytics, Java Enterprise Edition, Integration, Agile Project Management, C, Spring, Software Engineering, Prototype, iOS development, Perl, Unix, Eclipse, Algorithms, Distributed Systems, Cross-functional Team..., User Experience, Mobile Devices, Web Services, Business Analysis, Strategy, Linux, AngularJS
Education
Anna University
BE, Electronics and Communication Engineering
Carnegie Mellon University
MS, Information Technology - Mobility
Imagine Communications February 2015 - Present
Genesys Telecommunications Laboratories, Inc June 2014 - February 2015
Digital Rapids June 2012 - April 2014
Genesys Telecommunications Laboratories October 2002 - May 2012
Sun Microsystems March 1999 - December 2001
IBM January 1998 - August 1998
IBM July 1997 - December 1997
Skills
Object Oriented Design, Software Design, C++, Distributed Systems, OOP, Software Development, Subversion, JUnit, Java, Agile Methodologies, Unix Shell Scripting, Perl, Multi-threaded..., Visual C++, SIP, Debugging, C, Visual Studio, Server Programming, Linux, XML, Unix, Testing, RTP, High Availability, Network Programming, Java Enterprise Edition, Design Patterns, Tomcat, JavaScript, python, Web Services, REST, Shell Scripting
Education
California State University-Chico 1998 — 2002
Master's Degree, Computer Science
California State University-Chico 1994 — 1998
Bachelor's Degree, Computer Science
BitTorrent June 2011 - May 2015
AT&T Labs, Inc. March 2011 - June 2011
Genesys Telecommunications Laboratories August 2010 - December 2010
Carnegie Mellon University June 2010 - August 2010
Academia Sinica September 2007 - July 2009
National Taiwan Normal University September 2002 - August 2003
Skills
C/C++, Java, Objective-C, iPhone development, Socket Programming, Subversion, Spring, Linux, JavaScript, Software Development, C, Agile Methodologies, Perl, PHP, iOS development, Distributed Systems, Git, MySQL, Eclipse, C, C++
Education
Carnegie Mellon University 2009 — 2010
Master, Information Technology
National Taiwan Normal University
Bachelor, Computer Science
Informatica January 2015 - Present
Genesys Telecommunications Laboratories December 2012 - December 2014
Ontario Institute for Cancer Research February 2009 - November 2012
Ericsson June 2008 - February 2009
National Research Council Canada February 2005 - March 2008
Skills
Databases, SQL, Java, Linux, Software Development, Perl, Unix, JavaScript, Agile Methodologies, XML, MySQL, Microsoft SQL Server, Web Services, C++, Oracle, PHP, jQuery, AJAX
Education
University of New Brunswick 2004 — 2007
Master's degree, Computer Science
Clover Health January 2015 - August 2015
Symphony Commerce October 2014 - January 2015
Recurly Inc. November 2013 - September 2014
Rosetta Stone May 2013 - November 2013
Kontagent March 2011 - May 2013
Visa July 2010 - March 2011
Privately Owned Staffing Firm September 2007 - July 2010
WideOrbit June 2007 - September 2007
Genesys Telecommunications Laboratories September 2006 - June 2007
Mapleton Cellars March 2006 - August 2006
Skills
Human Resources, Talent Management, New Hire Orientations, Employer Branding, Talent Acquisition, Awesomeness, Recruiting, Applicant Tracking..., EEO/AA Compliance, Onboarding, Sourcing, College Recruiting, Hiring, Interviews, Temporary Placement, HRIS, Background Checks, Training, Technical Recruiting, Screening, Personnel Management, Diversity & Inclusion, Compensation
Education
California State University-East Bay 2015 — 2016
PHR, Human Resources Management and Services
University of San Francisco
BA, Psychology
Genesys Telecommunications Laboratories 1999 - November 2014
Sabre 1997 - 1999
Lawrence Berkeley National Labs 1995 - 1996
Skills
Telecommunications, Professional Services, Project Management, Call Center, Integration, Call Centers, SDLC, IVR, Software Documentation, Leadership, Pre-sales, Enterprise Software, CRM, Cloud Computing, Product Management, Solution Architecture, PMP, SaaS, Software Project..., Vendor Management
Education
The University of Texas at Austin 1992 — 1994
M.S, Industrial Engineering and Operations Research
University of Pune 1985 — 1989
B. E., Mechanical Engineering
MarketLive, Inc March 2013 - Present
Inside Sales Professional May 2006 - Present
WaveMark, Inc April 2012 - October 2012
Genesys Telecommunications Laboratories April 2011 - April 2012
JMS Elite May 2006 - April 2011
Cabletron Systems September 1996 - May 1999
Skills
Key Account Development, Salesforce.com, Sales Process, New Business Development, Marketing Strategy, Cross-functional Team..., Marketing Communications, Social Media, Solution Selling, SaaS, Lead Generation, Enterprise Software, Sales Management, CRM, Business Development, Sales
Education
The University of Montana 1988 — 1992
B.A, Elementary Education
Echopass Corporation 2002 - 2010
Genesys Telecommunications Laboratories 2000 - 2001
Genesys Telecommunications Laboratories, Inc. 1999 - 2000
Oracle 1996 - 1999
Oracle Corporation 1994 - 1995
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Salesforce.com, Professional Services, Sales Enablement, CRM, Account Management, Leadership, Strategic Partnerships, New Business Development, Direct Sales, Business Process..., Sales Management, Project Management, Sales Process, Sales, Demand Generation, Go-to-market Strategy, Lead Generation, Channel Partners, Software Industry, Start-ups, Managed Services, Business Alliances, Partner Management, Product Management, Business Intelligence, Sales Operations, Strategy, Selling, Analytics, Business Development
Education
University of Southern California - Marshall School of Business 2011 — 2013
MBA
St. Mary's College of California 1989 — 1993
BA, Communications
San Marino High School 1986 — 1989
Chandler School
Huntington School
Genesys May 2014 - Present
Avaya December 2010 - April 2014
eLoyalty October 2008 - December 2009
Genesys Telecommunications Laboratories January 2006 - September 2008
MCI/Verizon January 2001 - January 2006
Cisco Systems January 1999 - January 2001
Amteva Technologies January 1998 - January 1999
Skills
Cloud Computing, Enterprise Software, Channel, Telecommunications, Pre-sales, Channel Partners, IP, IVR, Call Centers, Integration, Avaya, Solution Architecture, Partner Management, Contact Centers, CRM, Unified Communications, Avaya Technologies
Education
North Carolina State University
Electrical Engineering
Walmart eCommerce September 2014 - Present
Walmart eCommerce November 2012 - September 2014
Gump's October 2010 - November 2012
Gump's October 2008 - October 2010
Williams-Sonoma, Inc. February 2008 - September 2008
Williams-Sonoma February 2007 - February 2008
LeapFrog February 2006 - February 2007
LeapFrog May 2005 - February 2006
Main Management September 2004 - May 2005
Genesys Telecommunications Laboratories May 2004 - September 2004
Skills
Product Management, E-commerce, Competitive Analysis, SEO, Project Management, Business Analysis, Web Analytics, Web Analytics..., Business Intelligence, Data Warehousing, ERP, A/B testing, Scrum, Product Development, Consumer Products, Analytics
Education
San Francisco State University 2003 — 2005
MBA, Concentration in Decision Science
SAN FRANCISCO STATE UNIVERSITY
BS, Major: Computer Science, Minor: Mathematics
RichRelevance September 2014 - Present
RichRelevance July 2013 - September 2014
MicroStrategy July 2011 - July 2013
Spectrum Chemical February 2009 - December 2010
Mark Logic Corp. November 2006 - January 2009
IDT Corporation April 2005 - December 2006
Apptera June 2004 - April 2005
Netonomy September 2000 - July 2004
Genesys Telecommunications Laboratories July 1999 - November 2000
Genesys Telecommunications Laboratories May 1997 - July 1999
Skills
Channel, Finance, Enterprise Software, Project Management, SaaS, Solution Selling, Team Building, Team Leadership, Social Media, Positioning, Business Strategy, Professional Services, M&A experience, Telecommunications, Contact Centers, eCRM, Big Data, Business Intelligence, Databases, Mobile Telephony, Management, Competitive Analysis, Strategic Planning, Analytics, Marketing Strategy, Forecasting, Strategy, Leadership, Recruiting, Strategic Partnerships, Cloud Computing, Business Development, Sales, Mobile Applications, Business Process, B2B, Consulting, Program Management, CRM, Selling, Product Management, Marketing, Mergers & Acquisitions, E-commerce
Education
MIT Sloan School of Management 2003 — 2003
Executive Education, Fundamentals of Finance for the Technical Executive
Ecole nationale supérieure d'Electronique, Informatique et de Radiocommunications de Bordeaux 1986 — 1990
Engineering, Electronics (computer architecture)
Lycee Janson de Sailly 1984 — 1986
Math Sup, Spe, (Math, Physics, Chemistry)
Lycee Carnot 1978 — 1984
(High School)
Genesys February 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. June 2013 - June 2014
Genesys Telecommunications Laboratories August 2012 - June 2013
San Francisco State University 2012 - 2013
Delta Sigma Pi January 2012 - December 2012
Hilton San Francisco Financial District April 2012 - August 2012
Delta Sigma Pi September 2011 - December 2011
Vingakers Factory Outlet June 2008 - August 2008
Mem's Cafe June 2007 - August 2007
Skills
Cross cultural..., Leadership, Project Planning, Project Management, Project Coordination, Customer Service, Hospitality, Mentoring, Marketing audits, PowerPoint, Auditing, Time Management, Microsoft Excel, Cross-cultural Teams, Salesforce.com, Event Planning, Social Media, Marketing, Microsoft Office, Social Media Marketing, Social Networking, Lead Development..., Marketing Research, Recruiting, Lead Scoring, Silverpop Engage, Online Marketing, Vlookup, channel marketing, Virtual Events, Sales, Team Building, Facebook, CRM, Training, Fundraising, Teamwork, Management, Team Leadership, Data Analysis, Lead Generation, Market Research, Multi-channel Marketing, Microsoft Word, Public Relations, Research, Event Management, Program Management, Analysis, Outlook
Education
San Francisco State University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing and Information Systems
San Francisco State University, College of Business 2010 — 2013
Bachelor of Science (BS), Marketing Minor in Economics
Temple University Japan Campus 2008 — 2010
Bachelor of Science (BS), Marketing
Nyströmska Skolan, High School 2004 — 2007
High School Diploma, Technology and Design
AAA Northern California, Nevada & Utah January 2015 - Present
WorkHabit January 2013 - January 2015
Robert Half Technology January 2012 - December 2012
DropABLE July 2011 - December 2012
Code and Theory January 2012 - July 2012
Alcatel-Lucent August 2010 - July 2011
Alcatel-Lucent February 2010 - August 2010
Genesys January 2009 - February 2010
Genesys Telecommunications Laboratories November 2001 - December 2008
ProductPOP, Inc. 2000 - 2001
Skills
PHP, Drupal, Joomla, vBulletin, phpBB, XSLT, XML, JavaScript Frameworks, Sharepoint, Linux, Apache, .NET, Extensions, OOP, Open Source Development, Open Source Integration, SQL, JSON, Web Applications, Software Engineering, HTML, REST, Open Source, Software Development, Solution Architecture, JavaScript, Scrum, Agile Methodologies, Java, XHTML, Web Development, AJAX, Strategy, SEO, Usability, Programming, Web 2.0, LAMP, Information Architecture, CMS, HTML 5, CSS, Databases, MySQL, Git, jQuery, Web Services
Education
Brandeis University 1988 — 1989
Boothbay Region High School 1984 — 1988
diploma
Siemens Enterprise Communications November 2011 - Present
Quirky Inc 2014 - 2015
Quirky Inc 2014 - 2015
Hewlett Packard 2009 - November 2011
Genesys, an Alcatel-Lucent Company October 2005 - October 2009
Genesys December 2005 - December 2006
Genesys December 2003 - December 2005
Genesys December 2002 - December 2003
Genesys Telecommunications Laboratories December 2000 - December 2002
Genesys Telecommunications December 1996 - December 2000
Skills
Avaya Aura Design..., Siemens Openscape..., Siemens OpenScape...
Education
Illinois Institute of Technology 1982 — 1983
Masters, Computer Science
DeVry Institute of Technology 1979 — 1982
BSEE, Engineering
University of Illinois at Urbana-Champaign 1975 — 1977
BS, Math/Psychology
Genesys Telecommunications Laboratories 2012 - Present
Education
Saint Petersburg State Polytechnical University 1994 — 1998
Candidate of Science, Economical-Mathematical Methods
Rigas Tehniska Universitate 1988 — 1993
Bachelor of Science, Engineer, Applied Mathematics
From the Big Island July 2003 - Present
Genesys Telecommunications Laboratories July 2000 - December 2002
Skills
Oral & Written...
Education
University of Colorado at Boulder 1985 — 1987
Bachelor of Science (B.S.), Communication, Journalism, and Related Programs
Cornell College 1982 — 1985
CenterPoint Energy July 2015 - Present
United States Air Force October 2014 - Present
Genesys Telecommunications Laboratories March 2012 - July 2015
US Navy January 2001 - October 2011
Skills
Military, Security Clearance, Navy, Military Experience, Operational Planning, Inventory Management, Military Operations, Team Building, Team Leadership, Leadership, Military Training, Customer Service, Operations Management, DoD, Force Protection, Command, Logistics, Weapons, Organizational..., Supervisory Skills, Aviation, Program Management, Troubleshooting, Security, Software Documentation, Integration
Education
American InterContinental University 2012 — 2013
Master's of Information Technology, Information Technology Project Management
American Intercontinental University 2005 — 2007
Bachelor, Information Technology; Computer Systems; 2007
Genesys January 2014 - Present
Genesys January 2012 - December 2013
Alcatel-Lucent January 2010 - December 2011
Genesys Telecommunications Laboratories May 2004 - 2010
Telera October 2000 - April 2003
AT&T June 1985 - September 2000
Skills
SaaS, Enterprise Software, Cloud Computing, Product Management, Management, Go-to-market Strategy, New Business Development, Solution Selling, Contact Centers, Call Center, Professional Services, Start-ups, CRM, Telecommunications, Strategy, Business Development, Call Centers, Sales Management, Managed Services, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1999 — 1999
certificate
University of Richmond - Robins School of Business 1987 — 1989
MBA
University of Richmond 1981 — 1985
BS/BA
Virtual Hold Technology (VHT) July 2012 - Present
Technology Advisory Partners March 2010 - Present
LiveOps November 2008 - March 2010
Nuance Communications 2007 - 2008
Genesys Telecommunications Laboratories 2004 - 2007
Informix 1996 - 1999
Sun Microsystems 1993 - 1996
Digital Equipment Corporation 1983 - 1993
Applied Data Research 1980 - 1983
Skills
CRM, Leadership, Global Business..., Enterprise Software, SaaS, VoIP, Product Management, Cloud Computing, Management, Managed Services, IVR, Customer Experience, Professional Services, Product Marketing, Go-to-market Strategy, Telecommunications, Unified Communications, Business Strategy, Call Centers, Solution Selling, Mergers & Acquisitions, Call Center, Integration, Telephony, Start-ups, Channel Partners, Business Development, Contact Centers, Strategic Partnerships, Software Development, Program Management, Mergers, Vendor Management, Team Building, Team Leadership, .NET, Business Intelligence, Business Analysis, Agile Methodologies, Cross-functional Team..., Outsourcing, Solution Architecture, Sales, Lead Generation, Organizational..., Sales Management, Salesforce.com, Business Alliances, Mobile Devices, Direct Sales
Education
Northwestern University - Kellogg School of Management 1990 — 1992
MBA
University of Illinois at Urbana-Champaign 1974 — 1979
Bachelor of Science (BS)
PwC 2011 - Present
York Technology Alliance (YTA) 2007 - 2013
PMI Southern Ontario Chapter 2010 - 2011
Planet Energy 2010 - 2011
Genesys Telecommunications Laboratories 2008 - 2010
SPM Group Limited 2007 - 2008
ING Bank of Canada 2004 - 2007
Leitch Technologies International, Division of Harris Corporation 2003 - 2004
i2 Technologies 1997 - 2002
Shoppers Drug Mart Corporation 1995 - 1997
Skills
PMP, Project Portfolio..., CMMI, Program Management, Agile Project Management, Software Deployment, management consulting
Education
ACCI
ACCI
Seneca College of Applied Arts and Technology
Computer Science
York University
Business Administration and Management, General
Genesys Telecommunications Laboratories July 2011 - Present
Elan Pharmaceuticals January 2011 - July 2011
Berkeley HeartLab/Celera January 2008 - January 2011
DHL Worldwide Express May 2000 - May 2003
DHL Worldwide Express October 1992 - April 2000
NFIB (National Federation of Independent Businesses) February 1990 - May 1992
C.M. Capital Corp. 1985 - 1990
Skills
Payroll, ADP Payroll, ADP Workforce Now, ADP ReportSmith, CANADA Payroll, Workday, Workday Time & Leave, System Administration, Process Improvement, Financial Reporting, Microsoft Excel, Account Reconciliation, PeopleSoft, Human Resources, SOX Compliancy, SAP, Recruiting, Management, eTime, ProBusiness, ezLabor, Accounting, Program Management, Stock Administration, Integration, Sarbanes-Oxley Act
Education
Soochow University
Bachelor of Arts (B.A.)
Wenzao Ursuline College of Languages
Apple Inc. April 2011 - Present
Five9 June 2009 - April 2011
Nuance Communications October 2006 - May 2009
Genesys Telecommunications Laboratories June 2003 - October 2006
Genesys Telecom Labs July 2001 - May 2003
Genesys February 2000 - July 2001
Ericsson Research Canada February 1998 - February 2000
Clearnet PCS, inc. (now Telus Mobility) November 1996 - February 1998
Bell Northern Research 1994 - 1996
Skills
Product Management, Sales Engineering, Account Management, Team Management, Project Management, Sales Operations, Market Entry, SaaS, Enterprise Software, Cloud Computing, Product Marketing, Professional Services, IVR, Solution Selling, Telecommunications, Pre-sales, Go-to-market Strategy, Call Center, VoIP, Wireless, Contact Centers, Salesforce.com, Call Centers, Managed Services, CRM, Integration, Management, Networking, Mobile Devices, Customer Experience, Software Development, Unified Communications, Channel Partners, Strategic Partnerships, Partner Management, Business Strategy, Cross-functional Team..., Leadership, Global Strategy...
Education
McGill University
Masters of Business Administration, Organizational and Competitive Strategy
Université de Montréal - Ecole polytechnique de Montréal
Bachelor, Electrical Engineering
Ambir January 2013 - January 2014
National Bank of Canada January 2012 - December 2012
Nuance Communications June 2011 - January 2012
Genesys Telecommunications Laboratories July 2007 - June 2011
Genesys Telecommunications Lab (an Alcatel Company) June 2003 - June 2007
Genesys Telecommunications Laboratories June 1999 - June 2003
Genesys Telecommunication September 1997 - June 1999
Skills
Genesys, CTI, Telecommunications, Project Management, IVR, Telephony, SIP, Contact Centers, VoIP, Sales Engineering, Unified Communications, Solution Architecture, Professional Services, Pre-sales, Integration, Enterprise Software
Education
University of California, Berkeley 2005 — 2006
Certificate, Project Management
Dalhousie University 1990 — 1994
Bachelor of Science
KVHS 1988 — 1990
Genesys July 2015 - Present
Genesys Telecommunications Laboratories August 2006 - June 2015
Cornell University August 2001 - August 2006
Institute for Problems of Information Transmission September 1998 - June 2001
LG Electronics Institute of Technology August 2000 - September 2000
Moscow Stone-Processing Plant (Московский Камнеобрабатывающий Комбинат) September 1999 - December 1999
Skills
Algorithms, Java, Software Development, C++, Software Engineering, SQL, Linux, C, Programming, Software Design, Multithreading, Agile Methodologies, C#, Web Services, Distributed Systems, ClearCase, SaaS, JNI, JMS, ODBC, Multithreaded..., Software Documentation, gSOAP, Android, Shell Scripting, Unix, Eclipse, Code Review, Backend Development, Cassandra
Education
Cornell University 2001 — 2006
MS
Московский Физико-Технический Институт (Государственный Университет) (МФТИ) / Moscow Institute of Physics and Technology (State University) (MIPT) 1995 — 2001
MS
Mayo Foundation For Medical Education and Research July 2007 - Present
Virtual Radiologic August 2004 - May 2007
Genesys Telecommunications Laboratories October 2000 - June 2003
Honeywell-Measurex April 1998 - September 2000
Honeywell 1996 - 1998
Skills
Process Improvement, Cross-functional Team..., Management, Strategic Planning, Leadership, Healthcare, Customer Service, Medical Devices, Program Management
Education
William Mitchell College of Law 1991 — 1996
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Genesys August 2004 - Present
Genesys Telecommunications Laboratories 2004 - Present
Alcatel-Lucent, Application Software Group 2004 - January 2012
Genesys May 1998 - August 2004
KOLON Data Communication 1995 - 1998
Skills
SIP, I18N, L10N, Call Routing, Reporting & Analysis, IVR, Pre-sales, Quality Assurance, Genesys, L10n, Solution Architecture, Speech Recognition, CTI, Agile Methodologies, I18n
Education
홍익대학교 / Hongik University 1987 — 1995
Bechlor, Electric Control Engineering
Genesys Telecommunications Laboratories July 2007 - Present
Alcatel-Lucent December 2006 - July 2007
Lucent 1996 - July 2006
AG Communication Systems May 1979 - 1996
Skills
Software Engineering, Call Centers, SIP, Unix, Professional Services, Call Center, ClearCase, VoIP, Genesys, Software Development, Telecommunications, C, Integration
Education
Purdue University
Bachelor of Science (BS), Computer Science
Adobe Systems Incorporated December 2007 - Present
Intermolecular, Inc. February 2007 - December 2007
Synopsys May 2000 - January 2007
Genesys Telecommunications Laboratories April 1999 - May 2000
Skills
Software Licensing, Intellectual Property, Licensing, Privacy Law, Patents, Contract Negotiation, Corporate Governance, Joint Ventures, Litigation, SaaS, Corporate Law, Enterprise Software, Mergers & Acquisitions, Copyright Law, Data Privacy, Start-ups, Strategic Partnerships
Education
University of California, Berkeley - School of Law 1981 — 1984
J.D.
Stanford University 1978 — 1980
B.A., History
Cornell University 1976 — 1978
History
Vestal High School 1973 — 1976
Genesys Telecommunications Laboratories May 2000 - Present
Education
Rockhurst University
BSCS, Computer Science
Google October 2013 - Present
Cisco January 2000 - October 2013
Network Equipment Technologies September 1995 - June 1999
Genesys Telecommunications Laboratories June 1995 - September 1995
Skills
DITA, FrameMaker, XMetal, Structured Authoring, CMS, Technical Writing, Software Documentation, Technical Communication, Content Management, WebEx, Instructional Design, Single Sourcing, Technical Documentation, XML, Copy Editing, Information Architecture, Content Development, Manuals, DITA XML, Release Notes, Training, Usability Testing, Adobe Acrobat, Content Strategy, Guides, Information Design
Education
California State University-Fresno
Bachelor of Science (B.S.), Business Administration-Marketing
Canada College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
General Dynamics Land Systems October 2001 - Present
General Dynamics Land Systems October 2001 - April 2011
Genesys Telecommunications Laboratories June 2000 - September 2001
US Army January 1992 - June 2000
Skills
Project Engineering, Earned Value Management, Military, Telelogic DOORS, Embedded Systems, Engineering Management, Program Management, DoD, DoDAF, Teamcenter, C4ISR, Systems Engineering, Government, Integration, Testing, Quality Assurance, Requirements Analysis, Process Improvement, Project Management, Requirements Management, Aerospace, Engineering, System Design, Configuration Management, Engineering Design, PDMS Design, Government Contracting, Systems Design
Education
Baker College Center for Graduate Studies 2005 — 2008
MBA, Finance Concentration
University of Michigan-Dearborn 1996 — 1998
MS, Computer Engineering
University of Michigan-Dearborn 1992 — 1996
BS, Computer Science
BOYS & GIRLS CLUBS OF SAN FRANCISCO January 2014 - Present
Genesys Telecommunications Laboratories October 2013 - January 2014
Jewish Family and Children Services, Inc. July 2013 - October 2013
Centra Freight Services, Inc. February 2013 - July 2013
San Francisco Clean City Coalition October 2012 - January 2013
North East Medical Services June 2007 - October 2009
North East Medical Services, Inc. February 2007 - June 2007
North East Medical Services, Inc. February 2005 - June 2007
Golden Gate National Park Store May 2003 - September 2005
Philip Benson Financial Services February 2004 - July 2004
Skills
Employee Relations, Performance Management, HRIS, Talent Management, Organizational..., New Hire Orientations, Payroll, Human Resources, Employee Benefits, Deferred Compensation, Recruiting, Interviews, Personnel Management, FMLA, ADP Payroll, Management, Analysis
Education
Golden Gate University 2011 — 2012
Graduate Certificate in Accounting, Graduate Certificate in Accounting, 3.85
Golden Gate University 2009 — 2011
Master of Business Administration, Human Resource Management, Graduated with honors
San Francisco State University 2006 — 2008
Bachelor of Science, Business Administration