Experience
Germain Motor Company  October 2013 - Present
Cramer Toyota of venice   July 2013 - September 2013
Kia Country of Charleston  May 2013 - July 2013
Williams Automotive Group   May 2005 - March 2012
Germain Toyota   January 2001 - May 2005
Century 21 Advantage  March 1998 - December 2000
Thom McAn  October 1980 - December 1997

Skills
Customer Service, Sales Operations, Sales Management, Sales Leadership..., Budget Process, Operational Planning, Supervisory Skills, Strategic Planning, Leadership, Management, Time Management, Sales, Training, Customer Retention, Customer Satisfaction

Education
SUNY Cortland   1975 — 1980
Bachelors Degree, Education

Experience
Germain Lexus   August 2013 - Present
The Ex-Bachelors   January 2012 - Present
Neiman Marcus  April 2014 - February 2015
Germain Lexus   August 2013 - March 2014
Germain Toyota   June 2009 - January 2011
Saks Fifth Avenue  September 1985 - May 2006

Skills
Account Management, Automobile, Automotive, Automotive Aftermarket, Coaching, Customer Retention, Customer Satisfaction, Dealer Management, Dealers, E-commerce, Inventory Management, Leadership, Management, New Business Development, Parts, Profit, Retail, Sales, Sales Management, Sales Process, Selling, Team Building, Training, Vehicles

Education
American Academy of Dramatic Arts-Los Angeles   1981 — 1982
Associate of Arts (A.A.), Acting

University of Washington   1980 — 1981

California State University-Northridge
BA, History, Religious studies

Experience
Coggin Buick GMC   July 2014 - Present
Nimnicht Chevy   May 2013 - July 2014
St. Augustine Toyota  January 2012 - April 2013
Germain Toyota   January 2010 - December 2011
Gatorland Toyota  April 2007 - September 2009

Skills
Managerial, Microsoft Word, Excels, Contact Management, Desking, Blue Screen, Sales, Dealer Management, Automobile, Dealers, Customer Retention, Customer Satisfaction, Profit, Vehicles, Automotive, E-commerce, Sales Management, Warranty, Team Building, Reynolds, Gross Profit, Training, Pricing, Wholesale, Management, Sales Process

Education
Santa Fe Community College   2004 — 2007
Associate's degree, Business Administration and Management, General

Experience
Custom Medical Systems, Inc.   August 2014 - Present
Germain Toyota   November 2011 - May 2014
JCPenney  May 2010 - November 2011
Accountemps  June 2011 - September 2011
Rivers BOATen & Stuff, Inc.   January 2005 - October 2009
Bayside Marine Cosmetics & Repair, Inc.   July 1989 - November 2004

Skills
Account Management, Sales, Sales Management, Direct Sales, New Business Development, Sales Process, Solution Selling, Quickbooks, Microsoft Office, Access, Microsoft Excel, Salesforce.com, Google, Negotiation, Business Development, Customer Service

Education
Manatee Technical Institute   1990 — 1991
Certificate, Entrepreneurial and Small Business Operations

State College of Florida-Manatee-Sarasota   1986 — 1987
Business

Bayshore High School   1981 — 1983
Diploma, General Studies, Cooperate Business Ed

*Certification - USCG Boat Navigation and Safety

Experience
Rick Case Honda  April 2008 - Present
Rick Case Automotive Group  2008 - Present
GERMAIN TOYOTA   November 2002 - April 2008
South Motors Honda  1995 - 2002

Skills
Automotive, Automobile, Profit, Vehicles, Parts, Customer Satisfaction, Customer Retention, Sales Management, Sales Process, Sales, Customer Service, Automotive Aftermarket, Inventory Management, Team Building, Forecasting, Dealers, Marketing, Training, Management, Purchasing, Warranty, Leadership, Operations Management, Retail, Negotiation, Competitive Analysis, Advertising, Dealer Management, Coaching, Reynolds, Automotive Parts, Gross Profit, Sales Operations, Selling

Education
Christopher Columbus High School   1997 — 1999

University of Florida   1993 — 1995
Business Administration & Finance

Miami Dade College   1991 — 1992
Business

Miami Christian School   1989 — 1991
High School Diploma, 11-12

Experience
Germain Mazda of Columbus   February 2014 - Present
germain of columbus   March 2012 - Present
Taylor Dealerships  2010 - 2011
Germain Motor Company  June 2007 - November 2010
Germain Toyota   September 2005 - June 2007

Skills
Customer Relations, Customer Satisfaction, Sales Management, Customer Service, Inventory Management, Financial Analysis, Financial Reporting, Insurance, Notary Public, Scheduling, Profit, Marketing, Team Building, Compliance Oversight, Process Scheduler, Sales, Automobile, Account Management, Negotiation, Coaching, Management, Customer Retention, Automotive Aftermarket, Automotive, Dealers, Vehicles, Warranty, Sales Operations, Contractual Agreements, Contract Law, Contract Negotiation, Air Force, F, Automotive Parts, Parts, Gross Profit, Deal Closure, B2B, Selling, Training, Cold Calling, Forecasting, Purchasing, Retail, Automotive Repair, Fleet Management, F&I, Selling Skills, Sales Presentations, New Business Development

Education
Community College of the US Air Force   1993 — 1998

USAF Leadership Academy   1997 — 1997

Pitt Community College

Experience
Germain Toyota   Sales ProfessionalGermain Toyota of Sarasota2002 - Present
Germain Motor Company  2001 - Present

Education
Thomas M. Cooley Law School   1984 — 1987
Juris Doctorate, Law

Experience
Germain Toyota   October 1999 - Present
Boch Toyota  1996 - 1999
APA Trucking Co   1993 - 1996
St Johnsbury Trucking Co   1977 - 1993

Education
Northeastern University   1971 — 1976
BS, Transportation, Business Mgmt, Education

Experience
Germain Toyota   September 2014 - Present

Skills
PowerPoint, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Photoshop, Public Speaking, Outlook, English, Strategic Planning, Social Media, Event Planning

Education
Franklin University   2012 — 2014
Bachelor of Science (B.S.), Marketing

Columbus State Community College   1999 — 2002
Associate's degree, Early Childhood Education and Teaching