Gila Corporation
Industry: IT service management company
DescriptionFounded: 1991 Parent organization: Navient CorporationFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee outside Moved, closed, or was never hereReportMunicipal Services BureauWebsiteDirections Saved (0) Saved Save 122 Google reviews Debt collection agency in Austin, Texas Address: 8325 Tuscany Way, Austin, TX 78754 Hours: Closed ⋅ Opens 7AM Wednesday7AM–9PMThursday7AM–9PMFriday7AM–9PMSaturday8AM–12PMSundayClosedMonday7AM–9PMTuesday7AM–9PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (512) 371-9995Place name: : : Category: : : : Website: : Website: http://www.gilacorp.com/ Category: Debt collection agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a question Q: How can I stop these incredibly annoying calls?(No answers)See all questions (5) Popular times Wednesdays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place. : 6a9a12p3p6p9p12a3a6a9a12p3p6p9p12a3a6aPlan your visitClosed Sundays—pick another dayHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on FridaysHistogram showing popular times on SaturdaysPeople typically spend 15 min to 3 hr here Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Municipal Services Bureau Posting publicly on the Web Write a review Reviews"This place doesn't treat people right." "The largest, most infuriating money-grab I've ever encountered in my life." "Terrible service and literally a money grab." View all Google reviews
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Gila Corporation Employees
Gila Corporation May 2013 - Present
Gila Corporation March 2010 - May 2013
Gila Corporation July 2009 - March 2010
V. W. July 2007 - July 2009
Integrated Screening Partners June 2006 - June 2007
Cerilliant Corporation 2002 - 2006
Skills
SSIS, SQL, SSRS, Microsoft SQL Server, Data Warehousing, Database Administration, ETL, Analysis Services, Business Analysis, Relational Databases, Data Warehouse..., Disaster Recovery, Data Modeling, Software Development..., ITIL, SQL Tuning, Tableau - Data..., Coaching and Mentoring, Replication
Education
Texas State University-San Marcos 1996 — 2000
CIS, Computer Info Systems
Austin High School 1992 — 1996
Redfin January 2015 - Present
Kari Ledgerwood, Realtor January 2012 - January 2015
Round Rock ISD August 2014 - December 2014
Round Rock ISD August 2010 - July 2014
Gila Corporation April 2012 - July 2012
Harlingen ISD, Bonham Elementary August 2009 - August 2010
Corrections Corporation of America July 2006 - August 2009
Mount Olive Bible Institute August 2005 - May 2006
Texas Partners Federal Credit Union June 2003 - December 2003
Skills
Curriculum Development, Tutoring, Curriculum Design, Adult Education, Teaching, Staff Development, Higher Education, Differentiated..., Community Outreach, Educational Leadership, Classroom Management, Lesson Planning, Literacy, K-12, Elementary Education, Public Speaking, Grant Writing, Educational Technology, Program Development, Instructional Technology, Project Management, Project Planning, Trend Analysis, Trend Forecasting, Training, Problem Solving, Teamwork, Team Leadership, Business Analysis, Data Analysis, Management, Educational Consulting, Microsoft Office, Analysis, Time Management, PowerPoint, Coaching, Budgets, Leadership Development
Education
Liberty University 2006 — 2007
Master of Education
University of Mary Hardin-Baylor 2001 — 2003
BBA, Management & Marketing
Smithville High School 1997 — 2001
High School Diploma
Guerin Property Services April 2012 - Present
Gila Corporation December 2008 - April 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Austin Community College
General Studies
MAXIMUS March 2013 - Present
Wincor Nixdorf June 2010 - June 2012
NetSpend Corporation December 2008 - May 2009
Gila Corporation August 2005 - May 2008
Skills
SQL, Microsoft SQL Server, HTML, Oracle, Requirements Gathering, ETL, Business Analysis, Data Modeling, Data Warehousing, MySQL, Business Analytics, Requirements Analysis, Data Analysis, Business Intelligence, Visio, Process Improvement, Project Management, Analysis, Testing, Software Documentation, Databases, SharePoint, Analytics, Database Design, Crystal Reports, Access, Business Process, Integration, Call Centers, Data Mining, Troubleshooting, Business Process...
Education
The University of Texas at Austin
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Harte Hanks May 2014 - Present
TMHP February 2012 - March 2014
MAXIMUS December 2011 - February 2012
Check N Go September 2010 - December 2011
One West Bank July 2009 - June 2010
Gila Corporation August 2008 - July 2009
Skills
Computer Savvy, Accounting/Bookkeeping, Extensive knowledge..., Loans, Mortgage Lending, Customer Service, Credit Cards, Foreclosures, Credit Unions, Payments, Customer Satisfaction, Data Entry, Telephone Skills, Time Management, Customer Experience, 10 Key, Training, Teamwork, Filing, Cashiering, Administrative..., Cash Handling Experience, Accounts Receivable, Clerical Skills, Highly detail oriented, Phone Etiquette, People Skills, Goal Oriented, Technical Support, Spreadsheets, Multi-line Phone, QuickBooks, Microsoft Office 2007, Retail Sales, Receptionist Duties, Information Technology
Education
Austin Community College 2012 — 2015
Associate of Science (A.S.), Computer Engineering
ITT Technical Institute-Austin 2010 — 2011
Silverleaf Resorts May 2010 - Present
Gila Corporation 2007 - 2010
United States Postal Service 2007 - 2009
Skills
Cold Calling, Sales Management, Account Management, Microsoft Word, Customer Service, Sales, Onboarding, Timeshare, Vacation Rental, Recruiting, Interviews, Training, Hospitality, Closings, Tourism, Team Leadership, Hiring, Applicant Tracking..., Social Networking
Education
Ashford University
Business Administration and Management, General
Fayetteville Technical Community College
Registered Nursing/Registered Nurse
Newgistics June 2014 - Present
ESO Solutions May 2013 - Present
ESO Solutions April 2012 - May 2013
ESO Solutions February 2011 - April 2012
InReach November 2008 - March 2011
Gila Corporation January 2006 - November 2008
Varsity Media Group July 2005 - September 2005
Skills
WCF, NHibernate, WPF, Silverlight, SSIS, C#, Enterprise Software, CSS, ASP.NET, SQL, Agile Methodologies, Software Development, Web Applications, Microsoft SQL Server, Awesomeness, MVC, MVVM, ETL, LINQ, Team Leadership, T-SQL, HTML, Entity Framework, Databases, ASP, ASP.NET MVC, Unit Testing, Scrum, .NET, Visual Basic
Education
The University of Texas at Austin 2000 — 2005
Economics, Economics, Computer Science, Business
Maggie Prehoda Consulting January 2014 - Present
Faneuil Inc April 2012 - December 2013
Gila Corporation April 2007 - April 2012
University of Texas at Austin April 2003 - April 2007
Skills
Program Management, Strategic Planning, Business Development, Project Management, Management, Budgets, Customer Service, Team Building, Vendor Management, Business Strategy, Contract Management, Contract Negotiation
Education
Michigan Technological University
Western Michigan University
State of Texas January 2012 - Present
Clever Waif - Websites and Custom Software October 2010 - June 2013
Gila Corporation May 2007 - October 2010
AWS/Cellterra 2004 - March 2007
Consultant 2001 - 2004
Advanced Workflow Solutions 1998 - 2001
Sterling Information Group 1992 - 1998
Pencom Systems 1990 - 1992
SoftCraft Inc / Novell Inc February 1985 - November 1990
Skills
SQL, Microsoft SQL Server, .NET, C#, VB.NET, jQuery, JavaScript, HTML, CSS, XML, Requirements Gathering, Web Applications, Software Documentation, Web Design, Analysis, VBScript, Database Design, ASP.NET, Access, Databases, Visual Basic, ASP, T-SQL, Web Services, SSIS, SSRS, Software Development, Software Project..., PHP, Software Design, Visual Studio, SDLC, Unix, Requirements Analysis, Visio, Relational Databases, Data Modeling, Integration
Education
The University of Texas at Austin
BA, Computer Science
Greystar May 2014 - April 2015
Dell Financial Services July 2000 - February 2014
Gila Corporation June 1998 - July 2000
Skills
Management, Business Process..., Office Management, Process Improvement, Vendor Management, Business Analysis, Medical Billing, Human Resources, Training, Cross-functional Team..., Program Management, Team Building, Analysis, Risk Management, Budgets, Call Centers, Forecasting, Business Process, Negotiation, Operations Management, Accounting, CRM, Customer Service, Leadership
Education
Texas Tech University
Tangoe May 2014 - Present
LogistiCare March 2012 - March 2014
Gila Corporation September 2011 - November 2011
Aditya Birla Minacs September 2010 - September 2011
Rainmaker October 2006 - November 2009
Skills
Management, Leadership, Customer Satisfaction, CRM, Business Development, Lead Generation, Sales, B2B, Team Building, Call Centers, Customer Retention, Customer Service, Coaching, Project Management, Training, Team Leadership, Compliance, New Business Development, Account Management, Team Management, Process Improvement, Customer Experience, Employee Training, Direct Sales, Time Management, Teamwork, Social Networking, Forecasting, Telecommunications, Market Research, Employee Relations, Outlook, Leadership Development, Data Entry, Retail, Business Analysis, Sales Process, Salesforce.com, Cold Calling, Solution Selling
Education
Southwestern College 1999 — 2001
Sociology
Gila Corporation August 2012 - Present
ACB November 2011 - July 2012
ABC Financial Services June 2011 - August 2011
Lavender and Wyatt Systems Inc July 2010 - May 2011
DST Systems June 2008 - June 2010
USA Truck, Inc. May 2005 - April 2008
Army National Guard February 2004 - March 2007
Loislaw.com August 2004 - May 2005
U.S. Army April 1999 - April 2002
Data-Tronics Corp. July 1998 - February 1999
Skills
COBOL, DB2, CICS, SQL, Visual Basic, VBA, BIRT, Pervasive Data..., SQL Server 2008, T-SQL, JCL, ETL Tools, VB.NET
Education
Arkansas Tech University 1995 — 1998
Degree: Bachelors, Computer Information Systems; Science; Liberal Arts
8minuteDating.com June 2012 - Present
Hard Pressed Publicity January 2012 - Present
Jackson Hewitt November 2012 - April 2013
Gila Corporation November 2009 - August 2011
Skills
Event Planning, Event Management, Customer Service, Microsoft Office, Fundraising, Outlook, Advertising, Entertainment, Public Speaking, Social Media Marketing, Project Management, Social Networking, Sales, Marketing, Social Media, Email Marketing, Public Relations
Education
Austin Community College 2011 — 2013
Music Business, Performance & Technology, Music Management
IngletBlair, LLC May 2013 - Present
The National Groups October 2012 - April 2013
Gila Corporation November 2011 - March 2012
OneWest Bank January 2010 - November 2011
Guaranteed Rate September 2007 - July 2009
Fidelity Mortgage June 2003 - August 2007
Enterprise Recovery Systems, Inc 1996 - 2003
Skills
Negotiation, Loss Mitigation, Troubleshooting, Mortgage, Customer Service, Loans, Short Sales, Credit, Banking, Customer Relations, Credit Analysis, Compliance, Sales Management, Real Estate, Team Building, Coaching, Account Management, Problem Solving, Strategic Planning, New Business Development, Process Improvement, Microsoft Office, Risk Management, Financial Analysis, Customer Satisfaction, Mentoring, Mortgage Lending, Accounting, Marketing, Mortgage Servicing, FHA, Underwriting, Portfolio Management, Residential Mortgages, Call Centers, Refinance, Management, Loan Origination, Sales, Foreclosures, Leadership, Loan Servicing, Insurance, Referrals, FHA financing, HUD, Residential Homes, Funding, Finance, Sellers
Education
Univeristy of Illinois
Bachelor of Applied Science (B.A.Sc.)
University of Illinois at Chicago
Bachelor, Applied Pschology
Gila Corporation January 2010 - Present
Glowing Wellness September 2012 - Present
Hoovers February 2008 - May 2008
Dell November 1997 - January 2008
Skills
Salesforce.com, Account Management, Solution Selling, Direct Sales, Sales Process, Sales Management, Sales, RFP Design, RFP Generation, Holistic Health, Wellness Coaching, Process Improvement, Vendor Management, Customer Service, Data Center, Leadership, Strategic Planning, Marketing, Program Management, Business Development, Project Management, Coaching, Time Management, Management, Team Building, Team Leadership, Training, Healthcare, Call Centers, Selling, Customer Satisfaction, Small Business, Social Networking, Social Media Marketing, Negotiation, Sales Presentations, Strategy, Strategic Partnerships, Lead Generation, Customer Experience, Facebook, Cross-functional Team..., Operations Management, Product Management, Cold Calling, Sales Operations, Contract Negotiation, Health Coaching, Marketing Strategy, B2B
Education
Institute for Integrative Nutrition 2012 — 2013
Certified Holistic Health Coach, Foods, Nutrition, and Wellness Studies, General
University of Arizona 2012 — 2012
Environmental Medicine
Texas A&M University 1992 — 1996
Bachelor of Science, Journalism
Gila Corporation March 2009 - Present
Dell May 2008 - March 2009
Personal Store Hospitality March 2008 - May 2008
Macrimex C.C. Mall the Sol January 2007 - December 2007
Skills
Call Centers, Customer Service, Credit Cards, Customer Satisfaction, Customer Experience, Outlook, Process Improvement, Microsoft Excel, Banking, Teamwork, Microsoft Office, Business Analysis, Training, Credit, Access, Telephone Skills, Data Entry, Microsoft Word, Troubleshooting, Time Management
Education
Austin Community College 2009 — 2015
Bachelor's degree, Computer Software Engineering
Education Center Palestra 2001 — 2008
Education Center Palestra, High School – Diploma
Xerox March 2015 - Present
Xerox June 2006 - March 2015
Gila Corporation April 2003 - April 2006
Lockheed Martin May 1996 - April 2003
Skills
SDLC, Software Project..., Testing, Requirements Analysis, Unix, Program Management, Business Process Design, ITIL, Project Management, Vendor Management, Process Management, Business Strategy, Business Analysis, Requirements Gathering, Process Improvement, Data Migration, Business Requirements, Business Continuity, Salesforce.com, Business Process Mapping, Agile Methodologies, SAP, Customer Satisfaction, Budgets, Software Documentation, SharePoint, Change Management, Agile Project Management, Visio, Integration, Business Process, IT Strategy, PMP, Business Process..., PMO, Solution Architecture, IT Management, IT Service Management, Outsourcing, Enterprise Architecture, Project Portfolio..., Project Delivery, Business Intelligence, Resource Management, MS Project, Service Delivery, Disaster Recovery, Release Management, Software Development, Systems Analysis
Education
University of Phoenix 2009 — 2012
Bachelor of Science, Information Technology
salesforce.com June 2012 - Present
Schipul - The Web Marketing Company February 2011 - February 2012
Schipul - The Web Marketing Company February 2009 - February 2011
Girl With The Band February 2009 - July 2010
Allied Data Corporation November 2008 - January 2009
Gila Corporation June 2007 - September 2008
PartyGaming July 2006 - December 2006
Supportkids April 2005 - December 2006
Guaranty Residential Lending 1998 - 2004
Skills
Operations Management, Online Marketing, Online Community..., Event Planning, Event Management, Business Analysis, Business Strategy, Online Advertising, CRM, Team Building, Leadership, Program Management, Salesforce.com, Email Marketing, Management, Social Media Marketing, Community Management, SEO, Sales, Project Management, Social Media, Training, General Awesomeness, Apex Programming, Force.com, Visualforce Pages
Education
The University of Texas at Austin 2004 — 2007
Bachelor of Arts, Government
everest institute December 2009 - Present
Read and Succeed, LLC December 2009 - Present
Corinthian Colleges 2009 - Present
Gila Corporation March 2008 - November 2008
Gila Corporation March 2008 - November 2008
Exxon Mobil February 2007 - February 2008
Exxon Mobil February 2007 - February 2008
Protect America INC May 2007 - January 2008
Protect America INC May 2007 - January 2008
Gila Corporation 2007 - 2008
Education
Everst Institute 2008 — 2009
diploma, Medical Administrative Assistant
Austin Community College 2006 — 2008
associate, business and fashion merchandising
Stony Point High School
Business/ Fashion Merchandising
Stony Point High School
Business/ Fashion Merchandising
Gila LLC 2013 - Present
Gila LLC 2008 - 2013
Gila Corporation 2007 - 2008
Gila Corporation 2005 - 2007
Gila Corporation 2001 - 2005
Skills
Credit Cards, Process Improvement, Call Center, Customer Satisfaction, Banking, Credit, Accounts Receivable, Vendor Management, Financial Services, Risk Management, Business Analysis, Requirements Gathering, Finance, Analysis, Call Centers, Customer Experience, Program Management, Requirements Analysis, Data Analysis, Budgets, Business Process..., Business Strategy, Software Project..., Access, Customer Service, Change Management, Operations Management, SDLC, Project Planning, Management, Visio, Salesforce.com, Financial Analysis, Project Management, Payments, Outsourcing, Business Development, Account Management, Loans, SharePoint, Business Requirements, CRM, Team Building, Training, Software Documentation, Team Leadership, Product Management, Leadership, Integration, Analytics
Education
St. Edward's University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Management
Austin Community College 2004 — 2008
Business Administration
Gila Corporation April 2012 - Present
Gila Corporation April 2010 - April 2012
Enable IT Solutions, Inc January 2009 - March 2010
Clarity Resource Group 2008 - 2009
Cerilliant Corporation 2005 - 2007
Enterprise Rent-A-Car 2002 - 2005
Skills
Salesforce.com, Account Management, Leadership Skills, Time..., Key Account Management..., Conflict Resolution, Process Improvement, Business Development, Project Management, Strategic Planning, Management, Program Management, Vendor Management, Team Building, Customer Satisfaction, Analysis, Training, Project Planning, Customer Service, Leadership, Business Analysis, Team Leadership, Risk Management, Business Strategy, Change Management, Business Process..., Contract Negotiation, Budgets, Contract Management, Operations Management, Call Centers, Sales, Negotiation, Marketing, Proposal Writing, Software Documentation, Access, Logistics, Inventory Management, Product Management, Integration, Start-ups, Finance, Strategy, Microsoft Office, Banking, Executive Management, Telecommunications, Outlook, Sales Management, Outsourcing
Education
IBTTA Leadership Academy 2013 2013 — 2013
Texas State University-San Marcos 1999 — 2003
Bachelor of Business Administration (B.B.A.), Management
Renaissance Villa January 2011 - Present
Gila Corporation December 2008 - November 2009
Education
Blinn College 1996 — 1997
International Energy Associates June 2008 - Present
Linebarger Goggan Blair & Sampson, LLP April 2006 - May 2008
Gila Corporation February 2001 - December 2005
Vectris Communications October 2000 - January 2001
ICG Communications January 1999 - October 2000
Enron March 1997 - January 1999
Skills
Program Management, Business Analysis, Process Improvement, Strategic Planning, SDLC, Project Management, Project Planning, Business Process..., Operations Management, Requirements Gathering, Contract Negotiation, Requirements Analysis, Telecommunications, Product Management, Management, ITIL, Business Process, Integration, Leadership, Strategy, Analysis, IT Management, Business Development, Data Center, Business Strategy, Quality Assurance, Start-ups, Software Project...
Education
Texas A&M University 1990 — 1997
BBA, Business Analysis- Management Science
Guerin Property Services April 2012 - Present
Gila Corporation September 2010 - April 2012
Gila Corporation July 2009 - August 2010
Education
Reagan High 1999 — 2003
Austin Community College
Associate's degree, General Studies
rateGenius, Inc. October 2013 - Present
Freeb!rds World Burritos May 2006 - Present
Sampaios May 2007 - October 2007
Gila Corporation May 2007 - September 2007
Skills
Training, Leadership, Management, Organization, Restaurant Management, Food Service, Restaurants, Food, Food & Beverage, Food Safety, Multi-unit, Catering, Customer Service, Time Management, Microsoft Excel, Customer Satisfaction, Cash Register, Interviews, Inventory Management, Human Resources, Budgets
Education
Texas State University-San Marcos 2011 — 2013
Bachelor of Business Administration (BBA), Management, 4.0
Austin Community College 2006 — 2011
Associate of Science (AS), Business Administration
Centene Corporation June 2015 - Present
Centene Corporation July 2013 - June 2015
Centene Corporation April 2012 - July 2013
ACS, a Xerox Company 2008 - April 2012
Gila Corporation 2004 - 2008
Skills
Teradata, SQL Server Management..., Microsoft SQL Server, Toad Data Modeler, Data Analysis, Trend Forecasting, Trend Analysis, Quality Auditing, ICD-9, ETL Tools, Access, Microsoft Excel, .NET, Data Mining, Statistical Data..., Superior Client Service, Call Center, CRS Software, Requirements Gathering, Requirements Analysis, Process Improvement, Problem Solving, Business Analytics, Business Analysis, SQL, Ad Hoc Reporting, Business Objects, SSIS, Salesforce.com, Analysis, Vendor Management, Program Management, CRM, Call Centers, Business Process..., Team Leadership, Data Modeling, SDLC, Databases, Business Intelligence, Business Requirements, ETL, Relational Databases, SharePoint, SSRS, Database Design, Business Process, Integration, Oracle, HIPAA
Education
Texas State University-San Marcos 1997 — 2003
B.S.A.S, Sociology
VMware June 2010 - Present
Alamo Drafthouse Cinemas, Ltd. December 2006 - October 2009
Gila Corporation February 2002 - October 2006
Skills
Talent Acquisition, Onboarding, HRIS, Deferred Compensation, Recruiting, Talent Management, Project Management, Applicant Tracking..., Workforce Planning, Employee Relations, Human Resources, Performance Management, Training, Benefits Administration, New Hire Orientations, College Recruiting, Internet Recruiting, Employee Engagement, Succession Planning, Employee Benefits, HR Policies
Education
St. Edward's University
Mary Mae Financial August 2013 - Present
New Horizons Computer Learning Centers April 2013 - December 2013
Gila Corporation 2011 - 2012
Central Credit Services, Inc. January 2006 - January 2011
Skills
Credit, Loans, Banking, Mortgage Lending, Credit Cards, Financial Services, Portfolio Management, Financial Analysis, Finance, Risk Management, Credit Analysis, Call Centers, Insurance, Loss Mitigation, Accounts Receivable, Loan Servicing, Process Improvement, Payments, Accounting, Access, Analysis, Executive Management, Training, Business Process..., CRM, Outlook, Cash Management, Mortgage Banking, Business Development, Coaching, Underwriting, Customer Experience, Microsoft Excel, Strategic Planning, Small Business, Invoicing, Financial Risk, Leadership, Business, Loan Origination, Time Management, Sales, Customer Satisfaction, Software Documentation, Management
Education
Florida Community College at Jacksonville 2000 — 2002
Associate of Arts (AA), Business/Corporate Communications
MCA
Ohio Department of public safety April 2015 - Present
Common Wealth of Kentucky- Child health and family services August 2012 - Present
Gila Corporation April 2010 - Present
Gila Corporation January 2009 - January 2010
Jack Henry & Associates April 2008 - November 2008
UH-Clearlake January 2007 - January 2008
Phenomena software Solutions January 2005 - August 2006
Skills
.NET, C#, VB.NET, Web Services, WCF, ASP.NET AJAX, SQL Server, SSIS, SSRS, Website Development, Software Project..., Software Training, Project Planning, Project Execution, Post Production, Product Development, Product Management, Microsoft SQL Server, ASP.NET, ASP.NET MVC, Visual Studio, Requirements Gathering, SQL
Education
University of Houston-Clear Lake 2007 — 2008
Masters, Computer Information Systems
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology, Computer Science & Engineering
Gila Corporation May 2015 - August 2015
Innovative Business Concepts November 2014 - May 2015
The Hershey Company May 2014 - August 2014
Enterprise Services & Systems (PA Office of Administration) January 2013 - March 2014
TransCore May 2010 - October 2012
TransCore May 1998 - May 2010
Raytheon Engineers & Constructors November 1997 - April 1998
Software Engineering Institute May 1989 - October 1997
GTE Government Systems December 1987 - April 1989
Tartan Laboratories, Inc. January 1986 - December 1987
Skills
Program Management, Integration, Project Management, Process Improvement, Requirements Management, Visio, Team Leadership, Leadership, Analysis, SDLC, PMP, Software Project..., Software Quality..., Team Building, CMMI, VB.NET, Product Development, Software Engineering, MS Project, Requirements Analysis, Enterprise Architecture, PowerPoint, Training, Testing, Business Analysis, Microsoft Word, Tolling, Transportation, Quality Assurance, Software Documentation, Software Development, Agile Methodologies, Scrum, Full SDLC, Microsoft Office, Electronic Toll..., Hardware, IT Risk Management, Systems Engineering, Proposal Writing, Agile Project Management, SharePoint, Project Portfolio..., E-ZPass, Software Risk Management, Visionary, Writing, HTML, PMO, Business Process...
Education
Ball State University
MS, Computer Science
West Virginia University
AB, Biology
Xerox September 2015 - Present
Xerox May 2013 - Present
Xerox April 2009 - Present
Acs Inc. a Xerox Company April 2007 - April 2009
Gila Corporation 2005 - 2007
Robert Half International/Technology Division 2004 - 2005
Aqua Adventures (St. Thomas, VI) 2003 - 2004
Redglue, Inc 2000 - 2003
Epdesigns.com 1998 - 2000
Skills
SDLC, Business Analysis, Project Management, Integration, CRM, Requirements Analysis, Vendor Management, Software Project..., Process Improvement, Program Management, Business Development, Outsourcing, Agile Methodologies, Management, Training, Enterprise Architecture, Oracle, IT Strategy, Business Process..., Software Development, IT Service Management, ITIL, Business Process, Cloud Computing, Enterprise Software, PMP
Education
Texas State University-San Marcos 1998 — 2001
Business Administration, Computer Information Systems
Smith & Nephew October 2012 - Present
ArthroCare Corporation January 2010 - September 2012
ArthroCare Corporation September 2008 - January 2010
Gila Corporation July 2007 - September 2008
Supportkids March 2003 - June 2007
Skills
Microsoft Office, Microsoft Excel, Process Improvement, Customer Service, PowerPoint, Microsoft Word, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, CDRH Certified, Project Management, Legal Research, Legal Writing, Legal Assistance, Legal Compliance, Legal Documentation, Paralegals, Alternative Dispute..., Contract Management, Contract Law
Education
Texas State University 2010 — 2012
Master's degree, Legal Studies, General, 3.8
St. Edward's University 2008 — 2010
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.75
Quantum Computer Repair And Data Recovery August 2013 - Present
Internet America December 2012 - Present
Anatom-e XRT information systems April 2012 - Present
Archer Solutions November 2013 - March 2015
The Computer Hospital June 2013 - December 2013
The Computer Hospital June 2013 - October 2013
teleNetwork June 2012 - January 2013
Gila Corporation June 2011 - August 2012
Donovan and Watkins 2010 - 2012
Pentagroup Financial February 2011 - March 2011
Skills
Technical Support, Software Installation, Training, Process Improvement, Windows 7, Management, Typing, Access, Hardware Installation, Routers, Wireless Routers, Software Documentation, Hardware Diagnostics, Internet Services, Remote Access, Remote Desktop, Desktop Computers, Desktop Deployment, Apple Remote Desktop, Desktop Support..., Help Desk Support, Online Help, Computer Repair, Computer Security, Computer Maintenance, Computer Network..., Passion for Helping..., Online Communications, Networking, Podcasting, Computer Diagnostics, Break Fix, Network Administration, Troubleshooting, Operating Systems, DNS, TCP/IP, Finance, System Administration, Antivirus, Windows 2000, Wordperfect, Windows Vista, Technical Training, Laptops, Active Directory, Microsoft Exchange, Cabling, Server 2000-2008, Microsoft Office
Education
Delgado Community College 2003 — 2005
Associates, Business Administration
University of New Orleans 2000 — 2003
English, Communication, Journalism, and Related Programs
United States Department of Treasury June 2011 - Present
Gila Corporation January 2007 - May 2010
Webster Data Communications April 2005 - June 2006
Alion Science and Technology March 2002 - April 2005
US Army February 1997 - December 2001
Skills
Government Relations, Customer Engagement, Customer Experience, Strategic Planning, Customer Satisfaction, Psychology, Operating Procedures, Implementation..., Project Coordination, Inter-personal, Presentation Development, Performance Benchmarking, Needs Analysis, Surveying, Management, Leadership, Customer Service, New Business Development, Project Management, Sop, Strategy, Policy, Team Building, Training, Proposal Writing, Human Resources, Program Management, Analysis, Process Improvement, Microsoft Office, CRM
Education
Jack Welch Management Institute, Strayer University 2012 — 2014
Executive Master of Business Administration (EMBA), Organizational Leadership, Management, and Operations, 3.9
Walden University 2008 — 2010
Master of Science (M.S.), Psychology of Culture, 4.0
Strayer University (VA) 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.7
U.S. Department of Treasury May 2011 - Present
Gila Corporation January 2007 - April 2010
Webster Data Communications March 2005 - June 2006
Alion Science and Technology April 2002 - March 2005
US Army June 1997 - December 2001
Skills
Salesforce.com, Database Management, Client Relationship..., Issue Resolution, Needs Analysis, Oral Communications, Teacher Training, Microsoft Office, Remedy Administration
Education
Strayer University (VA)
Executive MBA, Jack Welch Management Institute
Walden University 2008 — 2010
Masters of Science, Psychology of Culture
Strayer University 2001 — 2005
BBA, Management
Walden University
AdPeople Worldwide July 2011 - Present
Enfatico March 2008 - July 2011
Enfatico / Y&R Brands October 2007 - July 2011
SFS Group October 2007 - March 2008
Gila Corporation 2001 - 2005
Jordan, McGrath, Case and Partners 1997 - 1998
Skills
Budgets, Advertising, Microsoft Excel, Financial Analysis, Microsoft Office, Accounting, Change Management, PowerPoint, Account Management, Project Management, Online Advertising, Operations Management, Cross-functional Team..., Social Media, Management, Digital Strategy, Team Management, Customer Service, Marketing, Financial Services, Contract Negotiation, Strategy, Interactive Marketing, Finance
Education
St. Edward's University 2004 — 2006
Master of Business Administration (M.B.A.), Finance, General
Boston University 1997 — 1999
BA, Sociology
The New Office, Inc. (TNO) November 2014 - Present
Pearson North America April 2011 - October 2014
Gila Corporation 2008 - 2011
Skills
Process Improvement, Critical Thinking, Creative Problem Solving, Analytics, Creative Strategy, Vendor Management, Requirements Gathering, CRM, Team Leadership, Business Analysis, Management, Analysis, Project Portfolio..., Software Documentation, Project Management, Integration, Requirements Analysis, SQL, Testing
Education
Austin Community College
Bachelor's Degree (upon transferring to Texas State University), Computer Science and Minor in Mathematics, 4.0
Law Office of Richard Cahan November 2010 - Present
Gila Corporation April 2011 - July 2012
Marcus Herbert Attorney at Law September 2010 - February 2011
Jackson County Public Defender May 2009 - September 2009
Computers By Ro December 2006 - April 2009
Skills
Microsoft Office, Bankruptcy, Research, Access, Financial Analysis, Evictions, Foreclosures, Trials, Deeds, Debtor/creditor Law, Preparation of Wills, Real Estate Tax Appeals, Real Estate Transactions, Debtor/Creditor, Accounting, Customer Service, A+ Certified, Mortgage Lending, Credit, Accounts Receivable, Microsoft Word, PowerPoint, Call Center, Training, Software Documentation, Microsoft Excel, Outlook, Budgets
Education
Southern Illinois University School of Law 2008 — 2010
Juris Doctor, Russian Language and History
Central Washington University 2000 — 2004
Bachelor, Russian Language and History
University of Texas at Austin - Office of the Registrar January 2012 - Present
University of Texas at Austin - Official Publications March 2010 - January 2012
Consultative Group to Assist the Poor (CGAP) November 2007 - October 2009
Gila Corporation 2007 - 2007
Sprint Nextel August 2005 - May 2006
Nextel Communications, Inc December 2004 - August 2005
Nextel Communications, Inc January 2000 - December 2004
Nextel Communications February 1998 - January 2000
AT&T Wireless August 1993 - February 1998
Skills
Usability, Information Architecture, CMS, Project Management, HTML, Content Management, Visio, User Experience, Data Analysis, Editing, Training, PHP, User Interface Design, Photoshop, Microsoft Office, Dreamweaver, Web Design, Adobe Creative Suite, Email Marketing, Requirements Analysis, Adobe Acrobat, CSS, CRM, Integration, Software Documentation, XML, SDLC, Analysis, Process Improvement, Strategy, Business Analysis, Management, Enterprise Software, Program Management, Business Process, Cross-functional Team...
Education
The University of Texas at Austin 2009 — 2014
Master's Degree, MSIS: Master of Science in Information Studies
Schreiner University 1989 — 1993
BBA - Bachelor of Business Administration, Management & Business Data Systems
Dell 2008 - Present
Skyward 2005 - 2007
Gila Corporation 2002 - 2004
Skills
Project Management, PMP, Software Project..., Program Management, Process Improvement, Cross-functional Team..., Vendor Management, Business Process..., Time Management, Training, Organizational..., Problem Solving, Quality Assurance, Cloud Computing, Requirements Analysis, PMO, Data Center, Software Documentation, SDLC, Testing, Enterprise Software, Servers, Agile Methodologies, SharePoint
Education
The University of British Columbia
Gila Corporation August 2007 - Present
Jabil 2005 - 2007
Incline 2002 - 2005
Black Diamond Technology 1996 - 2002
Skills
Call Center, Vendor Management, Process Improvement, Operations Management, Program Management, Software Project..., Product Development, Product Management, Project Management, Integration, Business Process..., Team Building, Call Centers, Business Development, Team Leadership, Project Planning, Requirements Analysis, Outsourcing, Business Analysis
Education
The University of Texas at Austin 1990 — 1995
BS, Mechanical Engineering
McCullough High School
Gila Corporation June 2015 - Present
3M February 2015 - Present
3M August 2013 - Present
3M September 2012 - January 2014
VESystems March 2006 - September 2012
VESystems January 2009 - December 2011
Rentokil Initial 2001 - 2006
Initial Security 2001 - 2006
WorldCom 2000 - 2001
Skills
Architecture, SQL, Requirements Analysis, Microsoft SQL Server, Perl, Software Development, Agile Methodologies, Linux, SDLC, Java, XML, Oracle, Unix, Databases, Enterprise Architecture, MySQL, Shell Scripting, AJAX, JavaScript, Visio, Scrum, SharePoint, Troubleshooting, Tomcat, jQuery, Software Design, Integration, JSP, DB2, Web Development, Apache, Websphere, Web Services, Database Design, Software Engineering, IIS, Solaris, Operating Systems, Software Project..., Windows, Ruby, Subversion, PHP, CSS, Java Enterprise Edition, Unix Shell Scripting, SOA, JDBC, Python, Web Applications
Education
Park University 1995 — 1998
BS, Computer Science
Gila Corporation January 2009 - Present
NCO Financial Systems 2007 - 2009
Dell Financial Services 2003 - 2007
JPMorgan Chase 1996 - 2003
Skills
Credit
Education
Luther College
Financial Freedom, a divison of CIT Bank, N.A. August 2015 - Present
Financial Freedom, a division of OneWest Bank August 2010 - Present
Gila Corporation August 2008 - July 2010
NCO Financial 2001 - 2008
Alltel Wireless 1998 - 2001
First USA 1995 - 1998
Skills
Credit, Loans, Banking, Mortgage Lending, Loss Mitigation, Financial Analysis, Call Centers, Mortgage Banking, Loan Servicing, Portfolio Management, Retail Banking, Process Improvement, Consumer Lending, Credit Cards, Mortgage Servicing, Risk Management
Education
Louisiana State University
No degree
NBC November 2013 - Present
Self Employed December 2012 - Present
The Blind Pig Pub December 2011 - November 2012
The Horseshoe Lounge June 2011 - September 2011
Uptown Realty May 2004 - October 2008
Gila Corporation May 2004 - May 2005
Texican Productions January 2003 - May 2003
Harte-Hanks, Inc. August 1998 - June 2001
US Army April 1993 - October 1998
Skills
Music Festivals, Stage Management, Event Planning, Event Management, Events, Music Industry, Music Production, Film Production, Feature Films, Independent Film, Film Festivals, Public Relations, Marketing, Tour Management, Acting, Merchandise, Tour Booking, Tour Planning, Live Events, Social Networking, Production Managment
Education
Austin Community College 2010 — 2011
Real Estate
St. Edward's University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Paris High School 1987 — 1989
North Lamar High School 1985 — 1987
Gila LLC December 2012 - Present
Gila LLC December 2011 - Present
Gila Corporation December 2007 - Present
Providian Financial April 2000 - April 2004
First USA March 1996 - March 2000
Skills
Vendor Management, Process Improvement, Team Building, Customer Service, Banking, Program Management, Operations Management, Business Analysis, Project Management, Credit Cards, Strategic Planning, Product Management, Credit, Outlook, Management, Budgets, Microsoft Excel, Business Strategy, Risk Management, HRIS
Education
Texas State University
BA
City of Austin March 2014 - Present
Capital Metro (Through KeyStaff Temporary) October 2013 - March 2014
Gila Corporation October 2011 - October 2013
Lower Colorado River Authority November 2007 - August 2011
Texas Education Agency April 2006 - November 2007
Comptroller of Public Accounts August 1999 - March 2006
Skills
Analytical Skills, Communication Skills, Strategic Planning, Collaborative Problem..., Workforce Planning, Workflow Management, Contingent Workforce, Analysis, Applicant Tracking..., Background Checks, Budgets, Business Process..., Change Management, College Recruiting, Deferred Compensation, Employee Relations, Employment Law, HRIS, Hiring, Human Resources, Interviews, Job Fairs, Leadership, Management, New Hire Orientations, Onboarding, PeopleSoft, Performance Management, Policy, Process Improvement, Project Management, Recruiting, Talent Acquisition, Time Management, Temporary Staffing, Training, Employee Engagement
Education
Park University 1998 — 2001
Bachelor, Human Resources
St. Edward's University
N/A, MSLE
Gila LLC April 2015 - Present
Gila Corporation May 2009 - April 2014
Skills
Call Center, Credit, Customer Service, Process Improvement, Outlook, Mortgage Lending, Access, Business Analysis, Microsoft Excel, Vendor Management, Accounts Receivable, Loans, Team Building, Financial Analysis, Credit Cards, Banking, Software Documentation, Risk Management, Finance, Microsoft Office, Program Management, Budgets, Operations Management, Microsoft Word, Call Centers, Training, Customer Satisfaction, Analysis, Customer Experience, Financial Services, PowerPoint, Coaching, Team Leadership, Outsourcing, Leadership
Education
Walden University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.68
Baylor University 1995 — 1997
RASTRAC March 2014 - Present
RASTRAC July 2013 - Present
RASTRAC April 2013 - July 2013
Rainmaker June 2011 - March 2013
Hoovers Inc. January 2010 - March 2011
Protect America November 2009 - January 2010
Gila Corporation March 2008 - October 2009
Select Comfort July 2006 - August 2007
Harte-Hanks February 2006 - July 2006
Foresters December 2004 - November 2005
Skills
Sales, CRM, Customer Service, Salesforce.com, Selling, Cold Calling, Sales Management, New Business Development, Marketing, Training, Strategic Partnerships, Account Management, B2B, Solution Selling, Direct Sales, Sales Process, Lead Generation, Team Leadership, Microsoft Office, SaaS, Customer Retention
Education
Texas State University 1998 — 2002
Bachelor's degree, Theatre/Theater
Del Mar College 1995 — 1998
Theatre/Theater
Mary Carroll High School 1991 — 1995
Honors AP
Independent April 2011 - Present
New Horizons Computer Learning Centers / 5Point Enterprises June 2010 - 2011
Gila Corporation May 2006 - October 2009
USAF/Air National Guard November 1982 - May 1989
Skills
Team Building, Training, Customer Service, Servers, Recruiting, Networking, Troubleshooting, Team Leadership, Account Management, CRM, Cisco Technologies, Active Directory, Consulting, Customer Satisfaction, Enterprise Architecture, Information Technology, Leadership, Microsoft Office, Operations Management, Process Improvement, Program Management, Project Management, Management, Sales Process, Salesforce.com, Security, Security+, Software Documentation, Strategic Planning, System Administration, Technical Support, Telecommunications, Vendor Management, Windows 7, Windows, Sales, Computer Hardware
Education
Husson College 1984 — 1986
Associates, Accounting
Community College of the Air Force 1983 — 1986
Associate, Accounting, Economics, Marketing
Buffalo State College 1977 — 1981
BS, Marketing and Finance
Cardinal Hayes Memorial High School 1973 — 1976
Academic, Business Administration and Management, General
BAE Systems Information Technology August 2011 - Present
Gila Corporation 2010 - 2011
Activant Solutions 2006 - 2007
Education
State University of New York College at Oswego 1983 — 1986
BA, History
Gila Corporation June 2004 - March 2011
Sprint PCS May 2003 - June 2004
Claire's Accessories March 2001 - May 2003
Ross Stores August 1993 - March 2001
Skills
Customer Service, Sales, Microsoft Office, Inventory Management, Microsoft Excel, Time Management, Microsoft Word, Customer Satisfaction, Outlook, Teamwork, PowerPoint, Data Entry, Legal Research, Legal Documents, Office Administration, Windows 8, Scan, Copying, Billing Systems
Education
Capitol City Careers 2011 — 2012
Certification, Legal Administrative Assistant/Secretary, 4.0
Capitol City Careers 2011 — 2012
Associate's degree, Paralegal, 4.0
Dura Medic, llc 2010 - 2012
Gila Corporation April 2007 - June 2008
Education
Fullerton College 2003 — 2006
Healthcare Administration, Liberal Arts and Sciences/Liberal Studies, Graduated
Gila Corporation December 2011 - Present
Magik Mania June 2011 - Present
Public Strategies, Inc. May 2011 - August 2011
Howard University January 2011 - April 2011
Education
Texas State University-San Marcos 2011 — 2011
Howard University 2010 — 2011
Gila Corporation April 2005 - Present
Cds in texas 2010 - 2013
Supportkids July 2005 - October 2008
Skills
Customer Service, Collections, Sales, Computer Proficiency
Education
Texas Tech University 2007 — 2008
Cetificate, Dental Assisting/Assistant
Travis High School 1990 — 1994