Global Contact Services (GCS)
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Global Contact Services (GCS) Employees
Employee
Years
Job
Industry
Esther Motta Esther Motta's Global Contact Services (GCS) Experience 2013 - Present
Job Project Management and Customer Service
Industry Consumer Services
Experience
Global Contact Services (GCS) 2013 - Present
Esther Motta August 2010 - Present
mta paratransit 2013 - 2014
Gap Inc. 2001 - 2004
Skills
Apparel, Styling, Customer Satisfaction, Shrinkage, Microsoft Excel, Inventory Management, Multi-unit, Non-profits, Digital Marketing, Planograms, Marketing, Social Media Marketing, Relocation, Visual Merchandising, Trend Analysis, Retail, Strategic Planning, Sales, Investment Properties, Negotiation, Store Management, Microsoft Word, Trend, Rentals, Referrals, Time Management, Social Networking, Profit, Big Box, Retail Sales, Customer Service, Driving Results, Merchandising, PowerPoint, Real Estate Transactions, Entertainment, Sellers, Store Operations, Social Media, Loss Prevention, Fashion, Publicity, Cashiering
Education
City University of New York City College
Global Contact Services (GCS) 2013 - Present
Esther Motta August 2010 - Present
mta paratransit 2013 - 2014
Gap Inc. 2001 - 2004
Skills
Apparel, Styling, Customer Satisfaction, Shrinkage, Microsoft Excel, Inventory Management, Multi-unit, Non-profits, Digital Marketing, Planograms, Marketing, Social Media Marketing, Relocation, Visual Merchandising, Trend Analysis, Retail, Strategic Planning, Sales, Investment Properties, Negotiation, Store Management, Microsoft Word, Trend, Rentals, Referrals, Time Management, Social Networking, Profit, Big Box, Retail Sales, Customer Service, Driving Results, Merchandising, PowerPoint, Real Estate Transactions, Entertainment, Sellers, Store Operations, Social Media, Loss Prevention, Fashion, Publicity, Cashiering
Education
City University of New York City College
Erick Burgos Erick Burgos's Global Contact Services (GCS) Experience March 2013 - September 2013
Job Coowner of Odeum LLC
Industry Internet
Experience
Odeum LLC May 2012 - Present
Global Contact Services (GCS) March 2013 - September 2013
Luxottica Retail North America July 2012 - March 2013
Skills
Consumer Behaviour, Action Sports, Market Research, Customer Service, Sales Operations
Education
CUNY New York City College of Technology 2013 — 2013
Associate's degree, Marketing/Marketing Management, General
Gramercy Arts High School 2007 — 2010
High School Diploma, Photography
Odeum LLC May 2012 - Present
Global Contact Services (GCS) March 2013 - September 2013
Luxottica Retail North America July 2012 - March 2013
Skills
Consumer Behaviour, Action Sports, Market Research, Customer Service, Sales Operations
Education
CUNY New York City College of Technology 2013 — 2013
Associate's degree, Marketing/Marketing Management, General
Gramercy Arts High School 2007 — 2010
High School Diploma, Photography
Ruqiya Toure's Global Contact Services (GCS) Experience February 2013 - July 2013
Job Medical Assistant/Receptionist at IIPM
Industry Education Management
Experience
IIPM July 2013 - Present
Global Contact Services (GCS) February 2013 - July 2013
Apple Cafe Bakery October 2011 - June 2012
Skills
Phlebotomy, Customer Service, Medical Billing, Receptionist Duties, Telephone Skills
Education
ASA Institute of Business and Computer Technology 2012 — 2013
Associate's degree, Medical/Clinical Assistant
IIPM July 2013 - Present
Global Contact Services (GCS) February 2013 - July 2013
Apple Cafe Bakery October 2011 - June 2012
Skills
Phlebotomy, Customer Service, Medical Billing, Receptionist Duties, Telephone Skills
Education
ASA Institute of Business and Computer Technology 2012 — 2013
Associate's degree, Medical/Clinical Assistant
Michelle (Shumate) Sumpter Michelle (Shumate) Sumpter's Global Contact Services (GCS) Experience September 2008 - April 2013
Job Customer Service Advocate at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard September 2013 - Present
Global Contact Services (GCS) September 2008 - April 2013
Education
Post University 2012 — 2015
Human Services degree in progress
Oak Hill High School 1982 — 1986
Diploma
Hewlett-Packard September 2013 - Present
Global Contact Services (GCS) September 2008 - April 2013
Education
Post University 2012 — 2015
Human Services degree in progress
Oak Hill High School 1982 — 1986
Diploma
Hansel Kimwell Tan's Global Contact Services (GCS) Experience November 2013 - June 2014
Job Brand Ambassador at Approche Sur Mesure
Industry Accounting
Experience
Approche Sur Mesure June 2014 - Present
Global Contact Services (GCS) November 2013 - June 2014
East World Sales March 2013 - July 2013
Bergenfield Auto Center/ Suzuki Bergenfield October 2012 - February 2013
168 Multi Steel Corporation March 2011 - June 2012
Skills
Leadership, QuickBooks, Microsoft Office, Windows, Computer Hardware, Python, Visual Basic, Accounting, Management, Events, Sales, Time Management, Fast-paced, Highly detail oriented, Customer Service, Automotive, Technology, Payroll, Data Entry, Microsoft Excel, Microsoft Word, Business Planning, Accounts Receivable, Teamwork, Inventory Management, Administration, PowerPoint, Outlook, Public Speaking, Social Media, Customer Satisfaction, Operations Management, Communication, Team Leadership, Retail, Customer Experience, Process Improvement, Event Planning
Education
LaGuardia Community College 2014 — 2016
Associate's Degree, Computer Science
Philippine School of Business Administration 2010 — 2012
Bachelor's degree, Accounting
University of Santo Tomas 2007 — 2010
None, Accounting
Approche Sur Mesure June 2014 - Present
Global Contact Services (GCS) November 2013 - June 2014
East World Sales March 2013 - July 2013
Bergenfield Auto Center/ Suzuki Bergenfield October 2012 - February 2013
168 Multi Steel Corporation March 2011 - June 2012
Skills
Leadership, QuickBooks, Microsoft Office, Windows, Computer Hardware, Python, Visual Basic, Accounting, Management, Events, Sales, Time Management, Fast-paced, Highly detail oriented, Customer Service, Automotive, Technology, Payroll, Data Entry, Microsoft Excel, Microsoft Word, Business Planning, Accounts Receivable, Teamwork, Inventory Management, Administration, PowerPoint, Outlook, Public Speaking, Social Media, Customer Satisfaction, Operations Management, Communication, Team Leadership, Retail, Customer Experience, Process Improvement, Event Planning
Education
LaGuardia Community College 2014 — 2016
Associate's Degree, Computer Science
Philippine School of Business Administration 2010 — 2012
Bachelor's degree, Accounting
University of Santo Tomas 2007 — 2010
None, Accounting
Franklin Murphy Jr. Franklin Murphy Jr.'s Global Contact Services (GCS) Experience May 2007 - May 2011
Job Team Leader, Metallography Laboratory
Industry Mechanical or Industrial Engineering
Experience
Special Metals September 1998 - Present
Global Contact Services (GCS) May 2007 - May 2011
Education
Ohio University
Bachelor of Science (BS), Health/Health Care Administration/Management
Special Metals September 1998 - Present
Global Contact Services (GCS) May 2007 - May 2011
Education
Ohio University
Bachelor of Science (BS), Health/Health Care Administration/Management
Mayra Canez's Global Contact Services (GCS) Experience November 2007 - April 2008
Job Administrative Assistant
Industry Marketing and Advertising
Experience
Yuma Union High School District March 2014 - May 2014
Harvest Preparatory Academy August 2013 - February 2014
Harvest Preparatory Academy December 2012 - August 2013
Western Arizona Council of Goverment June 2012 - November 2012
Sun-fresh Packing Inc November 2011 - April 2012
Celebrating Homes January 2011 - January 2012
NCO Group April 2008 - August 2009
Avon September 2005 - December 2008
Global Contact Services (GCS) November 2007 - April 2008
FACI Fashion Specialist June 2007 - November 2007
Skills
Office Administration, Sales, Bilingual-English/Spanis..., Customer Service, Business Communications, Microsoft Office, Graphic Presentations, Presentation Development, Computer Information..., Accounts Receivable, Accounts Payable, QuickBooks, 10 Key, Managing Database, Project Coordination, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Spreadsheets, Payroll, Office Management, Data Entry, Filing, Cashiering, Confidentiality, Teamwork, Event Planning, Multi-line Phone, Creative Problem Solving, Inventory Control, Clerical Skills, Social Networking, Administrative Work, Organization, Calendars, Outlook, Office Equipment, Adobe Acrobat, Administrative..., Training, Team Building, Public Speaking, Leadership, Strategic Planning, Event Management, Budgets, Nonprofits, Coaching, Management
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Arizona Western College 2006 — 2012
Associate of Arts and Sciences (AAS), Office Administration
Yuma Union High School District March 2014 - May 2014
Harvest Preparatory Academy August 2013 - February 2014
Harvest Preparatory Academy December 2012 - August 2013
Western Arizona Council of Goverment June 2012 - November 2012
Sun-fresh Packing Inc November 2011 - April 2012
Celebrating Homes January 2011 - January 2012
NCO Group April 2008 - August 2009
Avon September 2005 - December 2008
Global Contact Services (GCS) November 2007 - April 2008
FACI Fashion Specialist June 2007 - November 2007
Skills
Office Administration, Sales, Bilingual-English/Spanis..., Customer Service, Business Communications, Microsoft Office, Graphic Presentations, Presentation Development, Computer Information..., Accounts Receivable, Accounts Payable, QuickBooks, 10 Key, Managing Database, Project Coordination, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Spreadsheets, Payroll, Office Management, Data Entry, Filing, Cashiering, Confidentiality, Teamwork, Event Planning, Multi-line Phone, Creative Problem Solving, Inventory Control, Clerical Skills, Social Networking, Administrative Work, Organization, Calendars, Outlook, Office Equipment, Adobe Acrobat, Administrative..., Training, Team Building, Public Speaking, Leadership, Strategic Planning, Event Management, Budgets, Nonprofits, Coaching, Management
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Arizona Western College 2006 — 2012
Associate of Arts and Sciences (AAS), Office Administration
William (Bill) Bute William (Bill) Bute's Global Contact Services (GCS) Experience January 2013 - Present
Job Learning and Development Manager at Global Contact Services (GCS)
Industry Professional Training & Coaching
Experience
Global Contact Services (GCS) January 2013 - Present
Source for Knowledge, LLC June 2011 - Present
Education
Northwestern University
BS
The Fieldston School
Global Contact Services (GCS) January 2013 - Present
Source for Knowledge, LLC June 2011 - Present
Education
Northwestern University
BS
The Fieldston School
Carlene Williams Carlene Williams's Global Contact Services (GCS) Experience January 2013 - August 2013
Job IDNY Enrollmet Specialist
Industry Government Administration
Experience
Human Resources Administration NYC December 2014 - Present
Choices Women's Medical Center November 2013 - Present
Global Contact Services (GCS) January 2013 - August 2013
Partners in Care February 2012 - August 2013
City Lights Cruises March 2009 - January 2012
First Corporate Sedans, Inc. February 2007 - November 2009
Skills
Customer Service, Management, Leadership, Strategic Planning, Microsoft Word, Training, Microsoft Excel, PowerPoint, HIPAA, EHR, Documentation, Clinical Research, Policy, Medical Records, Health Information..., Healthcare, Healthcare Information..., Fax, EMR, Healthcare Management, Critical Thinking, Home Care, Data Entry, Medical Terminology, CPR Certified, Customer Satisfaction, Team Leadership, Outlook, Time Management, Teamwork
Education
Touro College 2006 — 2010
Bachelor's degree, Psychology
Human Resources Administration NYC December 2014 - Present
Choices Women's Medical Center November 2013 - Present
Global Contact Services (GCS) January 2013 - August 2013
Partners in Care February 2012 - August 2013
City Lights Cruises March 2009 - January 2012
First Corporate Sedans, Inc. February 2007 - November 2009
Skills
Customer Service, Management, Leadership, Strategic Planning, Microsoft Word, Training, Microsoft Excel, PowerPoint, HIPAA, EHR, Documentation, Clinical Research, Policy, Medical Records, Health Information..., Healthcare, Healthcare Information..., Fax, EMR, Healthcare Management, Critical Thinking, Home Care, Data Entry, Medical Terminology, CPR Certified, Customer Satisfaction, Team Leadership, Outlook, Time Management, Teamwork
Education
Touro College 2006 — 2010
Bachelor's degree, Psychology
Grace Griffin Grace Griffin's Global Contact Services (GCS) Experience February 2013 - Present
Job Training Coach at MTM, Inc.
Industry Outsourcing/Offshoring
Experience
MTM, Inc. February 2015 - Present
MTM, Inc. April 2014 - Present
Global Contact Services (GCS) February 2013 - Present
SCO Family of Services February 2012 - December 2012
Insparisk February 2012 - September 2012
Herman Franklin Paraprofessional Program January 2011 - December 2011
Skills
Customer Service, Secretarial Skills, Data Entry, Easily Adaptable, Highly resourceful, Reliable, Time Management, Intrapersonal Skills, Organizational Structure, Microsoft Word, Microsoft Office, Customer Satisfaction, Dispatching, Calendar Planning, Budget Monitoring, Cash Handling Experience, Work Well Independently, Staff Supervision, Employee Training
Education
University of Maryland Eastern Shore 2003 — 2011
Bachelor of Arts (B.A.), Sociology/ Social Work, 3.0
MTM, Inc. February 2015 - Present
MTM, Inc. April 2014 - Present
Global Contact Services (GCS) February 2013 - Present
SCO Family of Services February 2012 - December 2012
Insparisk February 2012 - September 2012
Herman Franklin Paraprofessional Program January 2011 - December 2011
Skills
Customer Service, Secretarial Skills, Data Entry, Easily Adaptable, Highly resourceful, Reliable, Time Management, Intrapersonal Skills, Organizational Structure, Microsoft Word, Microsoft Office, Customer Satisfaction, Dispatching, Calendar Planning, Budget Monitoring, Cash Handling Experience, Work Well Independently, Staff Supervision, Employee Training
Education
University of Maryland Eastern Shore 2003 — 2011
Bachelor of Arts (B.A.), Sociology/ Social Work, 3.0
Shakina Mitchell Shakina Mitchell's Global Contact Services (GCS) Experience March 2014 - January 2015
Job Medical Assistant At Gastro Assoc. of Brooklyn
Industry Hospital & Health Care
Experience
Health Check January 2015 - May 2015
Global Contact Services (GCS) March 2014 - January 2015
Tunstall Americas March 2012 - April 2013
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Workforce Management, Customer Service, Software Documentation, Telephone Skills, Data Entry, Access, EAGLE/IDX
Education
Allen School-Brooklyn 2014 — 2015
Certificate, Medical Assistant
The Allen School of Health Sciences 2014 — 2015
Medical Assistant
Health Check January 2015 - May 2015
Global Contact Services (GCS) March 2014 - January 2015
Tunstall Americas March 2012 - April 2013
Skills
Call Centers, Telecommunications, Customer Satisfaction, Team Leadership, Workforce Management, Customer Service, Software Documentation, Telephone Skills, Data Entry, Access, EAGLE/IDX
Education
Allen School-Brooklyn 2014 — 2015
Certificate, Medical Assistant
The Allen School of Health Sciences 2014 — 2015
Medical Assistant
Dominique Cameron's Global Contact Services (GCS) Experience February 2013 - December 2013
Job Natural Cosmetics Artisan. Blogger. SAHM.
Industry Cosmetics
Experience
Everything She Touches November 2014 - Present
Global Contact Services (GCS) February 2013 - December 2013
Sound Integrated Health News, LLC November 2011 - May 2012
Strong Women, Strong Girls August 2009 - May 2010
AirTran Airways September 2007 - February 2009
American Blooms November 2003 - August 2005
Skills
Customer Satisfaction, Phone Etiquette, Public Speaking, Social Media Marketing, Social Media, Customer Acquisition, Customer Retention, Oral & Written..., Written & Oral..., Personal Development, Wellness Coaching, Life Coaching, Blogging, Research, Teaching, Training, Critical Thinking, Leadership, Motivational Speaking, Holistic Health, Call Center Development, Creativity Skills, Writing, Personal Care, Microsoft Word, Microsoft Excel, Mentoring, Childcare, Creative Problem Solving, Interpersonal Skill, Transcribing, Social Media Consulting, Therapeutic Listening, PowerPoint, Solution Based, Computer Proficiency, Direct Sales, Project Coordination, Voice Over, Hair Care, Natural Health Products, DIY, Consulting, Whole Foods, Human Nutrition, Body Care, Herbal Remedies, Skin Care Products, Bath Salts, Organics
Education
Bastyr University 2011 — 2012
Herbalism/Herbalist
Florida International University
Associate of Arts (A.A.), Biology, General
Everything She Touches November 2014 - Present
Global Contact Services (GCS) February 2013 - December 2013
Sound Integrated Health News, LLC November 2011 - May 2012
Strong Women, Strong Girls August 2009 - May 2010
AirTran Airways September 2007 - February 2009
American Blooms November 2003 - August 2005
Skills
Customer Satisfaction, Phone Etiquette, Public Speaking, Social Media Marketing, Social Media, Customer Acquisition, Customer Retention, Oral & Written..., Written & Oral..., Personal Development, Wellness Coaching, Life Coaching, Blogging, Research, Teaching, Training, Critical Thinking, Leadership, Motivational Speaking, Holistic Health, Call Center Development, Creativity Skills, Writing, Personal Care, Microsoft Word, Microsoft Excel, Mentoring, Childcare, Creative Problem Solving, Interpersonal Skill, Transcribing, Social Media Consulting, Therapeutic Listening, PowerPoint, Solution Based, Computer Proficiency, Direct Sales, Project Coordination, Voice Over, Hair Care, Natural Health Products, DIY, Consulting, Whole Foods, Human Nutrition, Body Care, Herbal Remedies, Skin Care Products, Bath Salts, Organics
Education
Bastyr University 2011 — 2012
Herbalism/Herbalist
Florida International University
Associate of Arts (A.A.), Biology, General
Randy Lacen Randy Lacen's Global Contact Services (GCS) Experience March 2013 - September 2013
Job I have 2 jobs... Line Cook at MSG as well as Telephone Interviewer at OpinionSite
Industry Financial Services
Experience
Universal Survey Center June 2015 - Present
The Madison Square Garden Company October 2014 - Present
The Goodkind Group, LLC December 2013 - Present
Seeking Alpha April 2012 - Present
MOSAIC THEORIES November 2008 - Present
Global Contact Services (GCS) March 2013 - September 2013
NYC DEPT OF PARKS AND REC August 2012 - March 2013
New York Life Insurance Company May 2008 - May 2009
G & T CAPITAL INC March 2007 - March 2008
Skills
Six-Sigma Green Belt..., Armed Forces..., Investments, Equities, Options, Alternative Investments, Portfolio Management, Fixed Income, Bloomberg Terminal, Series 63, Series 7, Mutual Funds, Bloomberg, Financial Statement..., Strategic Financial..., Financial Analysis, Wealth Management
Education
Fordham University 2008 — 2012
B.S; of, Finance
Monroe College 2007 — 2008
A.A.S, Accounting
Universal Survey Center June 2015 - Present
The Madison Square Garden Company October 2014 - Present
The Goodkind Group, LLC December 2013 - Present
Seeking Alpha April 2012 - Present
MOSAIC THEORIES November 2008 - Present
Global Contact Services (GCS) March 2013 - September 2013
NYC DEPT OF PARKS AND REC August 2012 - March 2013
New York Life Insurance Company May 2008 - May 2009
G & T CAPITAL INC March 2007 - March 2008
Skills
Six-Sigma Green Belt..., Armed Forces..., Investments, Equities, Options, Alternative Investments, Portfolio Management, Fixed Income, Bloomberg Terminal, Series 63, Series 7, Mutual Funds, Bloomberg, Financial Statement..., Strategic Financial..., Financial Analysis, Wealth Management
Education
Fordham University 2008 — 2012
B.S; of, Finance
Monroe College 2007 — 2008
A.A.S, Accounting
Jaleesa Davis Jaleesa Davis's Global Contact Services (GCS) Experience June 2014 - Present
Job Just trying to find my own way...
Industry Public Relations and Communications
Experience
Global Contact Services (GCS) June 2014 - Present
Urban Upbound October 2013 - April 2014
Steinway child and family services April 2013 - September 2013
Steinway Child and Family Services December 2009 - September 2013
The Rockaway Youth Task Force October 2011 - November 2012
The Network Journal January 2012 - June 2012
The Network Journal January 2012 - May 2012
Skills
Creative Writing, Copy Editing, Blogging, Journalism, Editing, Social Media, Research, Public Speaking, InDesign, Social Media Marketing, Photography, Event Planning, Ap Style, Feature Articles, News Writing, Online Journalism, Freelance Writing, Proofreading, Newspaper, Youth Mentoring, youth advocate, Youth Empowerment, Youth Leadership, Personal Development, Newsletters, Mentoring, Storytelling, AP Style, Interviews, Advertising, Nonprofits, Web Content, Facebook, Public Relations, Press Releases, Community Development, Editorial, Community Outreach, Fundraising, Volunteer Management, Program Development, Social Networking, Youth Development
Education
CUNY York College 2010 — 2012
Bachelor of Arts (BA), Journalism, 3.0
CUNY Medgar Evers College 2008 — 2010
Associate of Arts (A.A.), Social and Behavioral Sciences, 3.4
Global Contact Services (GCS) June 2014 - Present
Urban Upbound October 2013 - April 2014
Steinway child and family services April 2013 - September 2013
Steinway Child and Family Services December 2009 - September 2013
The Rockaway Youth Task Force October 2011 - November 2012
The Network Journal January 2012 - June 2012
The Network Journal January 2012 - May 2012
Skills
Creative Writing, Copy Editing, Blogging, Journalism, Editing, Social Media, Research, Public Speaking, InDesign, Social Media Marketing, Photography, Event Planning, Ap Style, Feature Articles, News Writing, Online Journalism, Freelance Writing, Proofreading, Newspaper, Youth Mentoring, youth advocate, Youth Empowerment, Youth Leadership, Personal Development, Newsletters, Mentoring, Storytelling, AP Style, Interviews, Advertising, Nonprofits, Web Content, Facebook, Public Relations, Press Releases, Community Development, Editorial, Community Outreach, Fundraising, Volunteer Management, Program Development, Social Networking, Youth Development
Education
CUNY York College 2010 — 2012
Bachelor of Arts (BA), Journalism, 3.0
CUNY Medgar Evers College 2008 — 2010
Associate of Arts (A.A.), Social and Behavioral Sciences, 3.4
Brock Overcash Brock Overcash's Global Contact Services (GCS) Experience August 2010 - May 2012
Job Software Development Intern at Rigor
Industry Computer Software
Experience
Google 2015 - 2015
Rigor August 2014 - December 2014
Georgia Tech Research Institute January 2014 - May 2014
The Loraine Lab in the North Carolina Research Campus July 2012 - August 2012
Global Contact Services (GCS) August 2010 - May 2012
Skills
Intermediate Java, Basic Web Development, Basic Python, Advanced IT..., Java
Education
Georgia Institute of Technology 2013 — 2017
Bachelor of Science (BS), Computer Science
Salisbury High School 2009 — 2013
Google 2015 - 2015
Rigor August 2014 - December 2014
Georgia Tech Research Institute January 2014 - May 2014
The Loraine Lab in the North Carolina Research Campus July 2012 - August 2012
Global Contact Services (GCS) August 2010 - May 2012
Skills
Intermediate Java, Basic Web Development, Basic Python, Advanced IT..., Java
Education
Georgia Institute of Technology 2013 — 2017
Bachelor of Science (BS), Computer Science
Salisbury High School 2009 — 2013
Iddrisu Issah Iddrisu Issah's Global Contact Services (GCS) Experience March 2013 - Present
Job Travel planner/Service at Global Contact Services (GCS)MTA, NEW YORK USA
Industry Transportation/Trucking/Railroad
Experience
Global Contact Services (GCS) March 2013 - Present
PLANET SMOOTHIE December 2012 - March 2013
Edumadze M/A Junior High School September 2007 - November 2012
Ghana Statistical Service August 2010 - September 2010
Plan International-GHANA May 2009 - August 2009
Skills
➢Software design:..., ➢Applications:..., Curriculum Design, Curriculum Development
Education
City University of New York City College 2014 — 2016
Master’s Degree, Economics
University of Cape Coast 2008 — 2012
Master’s Degree, Development Studies/Human Resource Development, 3.2
University of Cape Coast 2003 — 2007
Bachelor’s Degree, Education/Economics, 3.2
Global Contact Services (GCS) March 2013 - Present
PLANET SMOOTHIE December 2012 - March 2013
Edumadze M/A Junior High School September 2007 - November 2012
Ghana Statistical Service August 2010 - September 2010
Plan International-GHANA May 2009 - August 2009
Skills
➢Software design:..., ➢Applications:..., Curriculum Design, Curriculum Development
Education
City University of New York City College 2014 — 2016
Master’s Degree, Economics
University of Cape Coast 2008 — 2012
Master’s Degree, Development Studies/Human Resource Development, 3.2
University of Cape Coast 2003 — 2007
Bachelor’s Degree, Education/Economics, 3.2
omar brooks omar brooks's Global Contact Services (GCS) Experience 2014 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Global Contact Services (GCS) 2014 - 2014
Skills
Strategic Communications, Product Development, Marketing Strategy
Education
Queensborough Community College
Business, Management, Marketing, and Related Support Services
Global Contact Services (GCS) 2014 - 2014
Skills
Strategic Communications, Product Development, Marketing Strategy
Education
Queensborough Community College
Business, Management, Marketing, and Related Support Services
Makeyda Ross's Global Contact Services (GCS) Experience September 2014 - February 2015
Job Business Student
Industry Business Supplies and Equipment
Experience
Randstad February 2015 - June 2015
Global Contact Services (GCS) September 2014 - February 2015
Stream Global Services December 2013 - February 2014
Iss Security October 2013 - January 2014
Xerox May 2012 - August 2013
Skills
Customer Service, Management, Project Management, Microsoft Office, Leadership, Business Analysis, Process Improvement, Sales, Team Leadership, Program Management, Catering, Cash Handling
Education
College of Western Idaho 2011 — 2012
General Education Diploma
Randstad February 2015 - June 2015
Global Contact Services (GCS) September 2014 - February 2015
Stream Global Services December 2013 - February 2014
Iss Security October 2013 - January 2014
Xerox May 2012 - August 2013
Skills
Customer Service, Management, Project Management, Microsoft Office, Leadership, Business Analysis, Process Improvement, Sales, Team Leadership, Program Management, Catering, Cash Handling
Education
College of Western Idaho 2011 — 2012
General Education Diploma
Jazmin Rosa's Global Contact Services (GCS) Experience April 2013 - February 2015
Job .
Industry Marketing and Advertising
Experience
Global Contact Services (GCS) April 2013 - February 2015
Freelance Graphic Designer and Illustrator September 2011 - August 2012
National Claims Adjusters 2012 - 2012
Show Media, LLC 2011 - 2011
Skills
Social Media, Marketing, Account Management, CRM, Sales, Marketing Communications, Social Networking, Microsoft Office, PowerPoint, Photoshop, InDesign, CSS, Adobe Creative Suite, HTML5, WordPress, Web Content Management, Community Outreach, Social Media Marketing, Blogging, Instagram, Facebook, Digital Photography, Film Photography, Alternative Media, Event Planning, Journalism, Branding & Identity, Public Speaking, Market Research, Animal Welfare
Education
City University of New York City College 2013 — 2016
Bachelor of Arts (B.A.), Advertising & Public Relations
Borough of Manhattan Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Multimedia Design & Programming
Global Contact Services (GCS) April 2013 - February 2015
Freelance Graphic Designer and Illustrator September 2011 - August 2012
National Claims Adjusters 2012 - 2012
Show Media, LLC 2011 - 2011
Skills
Social Media, Marketing, Account Management, CRM, Sales, Marketing Communications, Social Networking, Microsoft Office, PowerPoint, Photoshop, InDesign, CSS, Adobe Creative Suite, HTML5, WordPress, Web Content Management, Community Outreach, Social Media Marketing, Blogging, Instagram, Facebook, Digital Photography, Film Photography, Alternative Media, Event Planning, Journalism, Branding & Identity, Public Speaking, Market Research, Animal Welfare
Education
City University of New York City College 2013 — 2016
Bachelor of Arts (B.A.), Advertising & Public Relations
Borough of Manhattan Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Multimedia Design & Programming
Anthony Espinal Anthony Espinal's Global Contact Services (GCS) Experience May 2014 - August 2014
Job Network Administrator Intern
Industry Information Technology and Services
Experience
MSCI Inc. June 2015 - Present
Per Scholas March 2015 - May 2015
Global Contact Services (GCS) May 2014 - August 2014
LogistiCare November 2012 - August 2013
Aegis Communications Group Inc October 2010 - October 2012
McDonald's Corporation March 2010 - April 2010
Time Inc. September 2007 - December 2007
Staples July 2006 - January 2007
Skills
Windows 8.1, Windows 7, Windows XP, Windows Vista, Customer Service, Customer Satisfaction, Computer Building, Desktop Computers, Call Centers, Microsoft Office, VMware Workstation, Laptops, Adobe Creative Suite 2, QuarkXPress, OS X, Sales, Microsoft Word, Time Management, Troubleshooting, Training, Networking, Documentation, Typing, Technical Support
Education
Per Scholas 2014 — 2015
CompTIA A+ and Network+ certifications, Information Technology
CUNY New York City College of Technology 2005 — 2008
MSCI Inc. June 2015 - Present
Per Scholas March 2015 - May 2015
Global Contact Services (GCS) May 2014 - August 2014
LogistiCare November 2012 - August 2013
Aegis Communications Group Inc October 2010 - October 2012
McDonald's Corporation March 2010 - April 2010
Time Inc. September 2007 - December 2007
Staples July 2006 - January 2007
Skills
Windows 8.1, Windows 7, Windows XP, Windows Vista, Customer Service, Customer Satisfaction, Computer Building, Desktop Computers, Call Centers, Microsoft Office, VMware Workstation, Laptops, Adobe Creative Suite 2, QuarkXPress, OS X, Sales, Microsoft Word, Time Management, Troubleshooting, Training, Networking, Documentation, Typing, Technical Support
Education
Per Scholas 2014 — 2015
CompTIA A+ and Network+ certifications, Information Technology
CUNY New York City College of Technology 2005 — 2008
Yetunde Soetan Yetunde Soetan's Global Contact Services (GCS) Experience February 2013 - May 2014
Job Project Manager at NYC Department of Design and Construction
Industry Architecture & Planning
Experience
NYC Department of Design and Construction June 2014 - Present
Global Contact Services (GCS) February 2013 - May 2014
Skills
Community Development, Urban Planning, Urban Design, Sustainability, Resiliency Planning, Technical Writing, Project Management, Strategic Planning, Research, Data Analysis, AutoCAD, Community Outreach
Education
City University of New York-Hunter College 2014 — 2016
MUP, Urban Planning
University of Lagos 2007 — 2011
B.Sc, Geography and Planning
NYC Department of Design and Construction June 2014 - Present
Global Contact Services (GCS) February 2013 - May 2014
Skills
Community Development, Urban Planning, Urban Design, Sustainability, Resiliency Planning, Technical Writing, Project Management, Strategic Planning, Research, Data Analysis, AutoCAD, Community Outreach
Education
City University of New York-Hunter College 2014 — 2016
MUP, Urban Planning
University of Lagos 2007 — 2011
B.Sc, Geography and Planning
Alexis McDonald's Global Contact Services (GCS) Experience March 2013 - Present
Job Striving For Greatness
Industry
Experience
Global Contact Services (GCS) March 2013 - Present
The Children's Place June 2011 - January 2013
Skills
Customer Service, Sales, Microsoft Word, Public Speaking, Microsoft Office, Research, Customer Experience, Event Planning, Time Management
Education
The City College of New York 2013 — 2016
Advertising & Public Relations
Nassau Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.)
Global Contact Services (GCS) March 2013 - Present
The Children's Place June 2011 - January 2013
Skills
Customer Service, Sales, Microsoft Word, Public Speaking, Microsoft Office, Research, Customer Experience, Event Planning, Time Management
Education
The City College of New York 2013 — 2016
Advertising & Public Relations
Nassau Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.)
Janet Adamczak's Global Contact Services (GCS) Experience April 2011 - October 2011
Job
Industry
Experience
rsu 68 October 2012 - Present
Global Contact Services (GCS) April 2011 - October 2011
Skills
Curriculum Design, Curriculum Development, Classroom, Teaching, Lesson Planning, Classroom Management, Staff Development, Microsoft Office, Microsoft Excel, Public Speaking
Education
Massachusetts College of Liberal Arts 2006 — 2010
Bachelor’s Degree, Business Administration and Management, General, 3.67 GPA
rsu 68 October 2012 - Present
Global Contact Services (GCS) April 2011 - October 2011
Skills
Curriculum Design, Curriculum Development, Classroom, Teaching, Lesson Planning, Classroom Management, Staff Development, Microsoft Office, Microsoft Excel, Public Speaking
Education
Massachusetts College of Liberal Arts 2006 — 2010
Bachelor’s Degree, Business Administration and Management, General, 3.67 GPA
Bob Dunmire's Global Contact Services (GCS) Experience November 2012 - Present
Job Senior Business and Technology Consultant at Global Contact Services (GCS)
Industry Information Technology and Services
Experience
Global Contact Services (GCS) November 2012 - Present
Global Contact Services October 2005 - October 2012
Bank of America January 2005 - October 2005
Epixtar January 2002 - October 2004
IBM 2000 - 2002
Telespectrum Worldwide 1994 - 2000
Skills
Outsourcing, Call Centers, Call Center, Process Improvement, BPO, Vendor Management, Team Management, Team Leadership, Management, Operations Management, Workforce Management, Business Process..., Troubleshooting, Leadership, Team Building, Business Analysis, Disaster Recovery, Project Management, Contact Centers, Customer Experience, CRM, Inbound Marketing, Performance Management, Telecommunications, Customer Satisfaction, Human Resources, Avaya, Training, Program Management, Business Intelligence, Offshoring, Call Center Development, VoIP, Software Documentation, Time Management, Strategic Planning, Start-ups, IT Management
Education
Point Park University 1990 — 1992
BS, Human Resource Management
Community College of Allegheny County 1988 — 1990
AAS, Technology
South Park High School
Global Contact Services (GCS) November 2012 - Present
Global Contact Services October 2005 - October 2012
Bank of America January 2005 - October 2005
Epixtar January 2002 - October 2004
IBM 2000 - 2002
Telespectrum Worldwide 1994 - 2000
Skills
Outsourcing, Call Centers, Call Center, Process Improvement, BPO, Vendor Management, Team Management, Team Leadership, Management, Operations Management, Workforce Management, Business Process..., Troubleshooting, Leadership, Team Building, Business Analysis, Disaster Recovery, Project Management, Contact Centers, Customer Experience, CRM, Inbound Marketing, Performance Management, Telecommunications, Customer Satisfaction, Human Resources, Avaya, Training, Program Management, Business Intelligence, Offshoring, Call Center Development, VoIP, Software Documentation, Time Management, Strategic Planning, Start-ups, IT Management
Education
Point Park University 1990 — 1992
BS, Human Resource Management
Community College of Allegheny County 1988 — 1990
AAS, Technology
South Park High School
Buffy King's Global Contact Services (GCS) Experience February 2005 - December 2007
Job Home Health Aid
Industry Hospital & Health Care
Experience
Self-employed 2013 - Present
MTM, Inc. December 2007 - September 2011
Global Contact Services (GCS) February 2005 - December 2007
Education
Bridgewater College 1995 — 1997
Self-employed 2013 - Present
MTM, Inc. December 2007 - September 2011
Global Contact Services (GCS) February 2005 - December 2007
Education
Bridgewater College 1995 — 1997
Guerrysha Morgan's Global Contact Services (GCS) Experience March 2014 - March 2015
Job Graduate of Monroe College
Industry Financial Services
Experience
Global Contact Services (GCS) March 2014 - March 2015
AMC Theatres May 2011 - August 2012
Trade Secret November 2008 - May 2010
Education
Monroe College 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Management
Monroe College 2009 — 2011
Associate of Science (A.S.), Business Administration
Global Contact Services (GCS) March 2014 - March 2015
AMC Theatres May 2011 - August 2012
Trade Secret November 2008 - May 2010
Education
Monroe College 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Management
Monroe College 2009 — 2011
Associate of Science (A.S.), Business Administration
Adam Shoemaker's Global Contact Services (GCS) Experience 2009 - 2010
Job Line Worker at Ziegenfelder Company
Industry Outsourcing/Offshoring
Experience
Ziegenfelder Company July 2014 - Present
Global Contact Services (GCS) 2009 - 2010
West Point Products October 2008 - December 2008
Hubco Bronze LLC March 2008 - September 2008
Skills
Customer Service, Troubleshooting, Microsoft Office, Microsoft Excel, HTML, PowerPoint, Windows 7, Microsoft Word, Sales, Inbound Marketing, Databases
Education
Eastern Horizons School of Vocational Plumbing 2013 — 2014
Certificate, Plumbing
Zane State College 2012 — 2012
Certificate, Micro Computer Applications
Belmont Technical College 2006 — 2007
Ziegenfelder Company July 2014 - Present
Global Contact Services (GCS) 2009 - 2010
West Point Products October 2008 - December 2008
Hubco Bronze LLC March 2008 - September 2008
Skills
Customer Service, Troubleshooting, Microsoft Office, Microsoft Excel, HTML, PowerPoint, Windows 7, Microsoft Word, Sales, Inbound Marketing, Databases
Education
Eastern Horizons School of Vocational Plumbing 2013 — 2014
Certificate, Plumbing
Zane State College 2012 — 2012
Certificate, Micro Computer Applications
Belmont Technical College 2006 — 2007
Josh Worley's Global Contact Services (GCS) Experience April 2007 - December 2009
Job Office Administrator and Clinical Assistant
Industry Medical Practice
Experience
Aloha Orthodontics April 2013 - Present
Gap Inc./Old Navy April 2013 - Present
OfficeMax January 2010 - January 2013
Global Contact Services (GCS) April 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Office Administration, Technical Support, eCommunications, Clerical Skills, Computer Proficiency
Education
East Tennessee State University 2008 — 2013
BS, Chemistry
Northwood High School 2003 — 2007
Aloha Orthodontics April 2013 - Present
Gap Inc./Old Navy April 2013 - Present
OfficeMax January 2010 - January 2013
Global Contact Services (GCS) April 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Office Administration, Technical Support, eCommunications, Clerical Skills, Computer Proficiency
Education
East Tennessee State University 2008 — 2013
BS, Chemistry
Northwood High School 2003 — 2007
Sharon Lyles's Global Contact Services (GCS) Experience 2014 - 2015
Job Executive
Industry Hospitality
Experience
Global Contact Services (GCS) 2014 - 2015
Education
Hunter Business School
Health Information/Medical Records Administration/Administrator
Global Contact Services (GCS) 2014 - 2015
Education
Hunter Business School
Health Information/Medical Records Administration/Administrator