Global Crossing Telecommunications
Industry: Telecommunications company
DescriptionGlobal Crossing was a telecommunications company that provided computer networking services and operated a tier 1 carrier. Headquarters: Hamilton, Bermuda Founder: Gary Winnick Founded: March 1997 Number of employees: 5,235 (2009) Subsidiaries: Global Crossing International, Ltd, IXnet, Inc., Parent organization: CenturyLink
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Global Crossing Telecommunications Employees
Level 3 Communications June 2012 - February 2014
Workhorse Custom Chassis April 2010 - November 2011
Global Crossing Telecommunications February 2000 - January 2009
Daimler Chrysler Star Center August 1999 - January 2000
Skills
Managed Services, Reimbursement..., Telecommunications, IP, Automotive, Customer Service, •Strong analytical,..., •Excellent written and..., •Highly self-managed..., •Able to handle and..., •Highly detail..., •Training of teammates..., •Great self-direction..., onments., Management, Telephony, Data Center
Education
Oakland Community College 1996 — 2000
Lake Orion High School 1992 — 1995
Deploma
Accretive Health Director Credit & CollectionsLevel 3 Communications2011 - 2012
Global Crossing Telecommunications 1999 - 2011
Frontier Communications Inc. 1995 - 1999
ALLNET 1986 - 1995
Skills
Fiinancial shared..., Fraud prevention, Risk management, Cash accounting & GAAP, Global operations, Credit & collections, M&As, Key account..., Organizational..., Continuous process..., Mergers & Acquisitions, Risk Management, Fraud, Organizational..., Key Account..., Global Operations, Forecasting, Internal Audit, Credit, Enterprise Software, Vendor Management, Accounting, Process Improvement, Access, Consolidation, Cross-functional Team..., Integration, Shared Services, Analysis, Accounts Receivable, Financial Analysis, Leadership, Risk Assessment, Sarbanes-Oxley Act, Team Building, Continuous Improvement
Education
Ferris State University
BS in Accounting & BS in Finance
Idaho Department of Correction March 2014 - Present
Flagler County Sheriff's Office October 2010 - July 2013
Computer Savvy March 2010 - January 2011
Siemens Global Shared Services November 2009 - February 2010
Lee Memorial Health System February 2008 - April 2009
Siemens Medical Solutions June 2007 - January 2008
Global Crossing Telecommunications December 2000 - June 2007
US Army December 1997 - November 2000
Sanders Chem Dry 1995 - 1997
Copytronics Inc. 1992 - 1993
Skills
Corrections, Criminal Justice, Investigations, Leadership, Security, Management, Project Management, Program Management, Process Improvement, Analysis, Training, Software Documentation, Private Investigations, Emergency Management, Firearms, Public Speaking, Investigation, Government
Education
Idaho Peace Officer Standards and Training 2014 — 2014
Corrections Officer Certification, Criminal Justice and Corrections
Daytona Beach Community College 2010 — 2010
Certification, Correctional Officer
US Army Signal School 1998 — 1998
Certification, Multi-Channel Line Of Sight Transmission Systems
Daytona Beach Community College 1992 — 1993
Correction Officer Certification, Psychology
Flagler Palm Coast High School 1989 — 1989
Diploma, General
Casey County High School 1986 — 1989
Diploma, Art/Art Studies, General
TouchTone Communications April 2002 - Present
Global Crossing Telecommunications 2000 - 2002
Frontier Communications 1996 - 1999
Frontier Communications 1995 - 1996
Skills
Telecommunications, Contract Negotiation, New Business Development, Vendor Management, Vendor Relationships, Purchasing, Business Analysis, Account Management, VoIP, Pricing Strategy, Customer Service, Sales, Management, Business Development, Negotiation, Selling, Managed Services, Wireless, Strategic Partnerships, Direct Sales, Sales Process
Education
State University of New York College at Brockport 1992 — 1994
Master of Public Administration (MPA), Business Administration and Management, General, 3.7
State University of New York College at Brockport 1989 — 1992
Bachelor's degree (BS), Criminal Justice / Psychology, 3.25
Monroe Community College 1987 — 1989
Associate of Science (AS), Criminal Justice/Police Science
BullsEye Telecom March 2014 - Present
Bullseye Telecom October 2012 - Present
Truck N Tow February 2012 - October 2012
Cbeyond February 2008 - February 2012
Global Crossing Telecommunications January 2000 - August 2003
Skills
Managed Services, Telecommunications, Cold Calling, T1, Building Relationships, VoIP, MPLS, Networking, Telephony, Service Delivery, Account Management, IP, Vendor Management, Cloud Computing, Broadband, Provisioning, Customer Service
Education
Eastern Michigan University 1998 — 2000
N/A, Elementary Education and Teaching
Henry Ford Community College 1996 — 1998
N/A, Basic Studies
Kelly Services May 2008 - Present
Sterling Group Services LLC November 2007 - May 2008
Global Crossing Telecommunications November 2000 - May 2007
McLeodUSA February 2000 - July 2000
AT&T (TCG) Local Services January 1999 - March 2000
TCG/AT&T 1996 - 1999
Teleport Communications Group 1996 - 1998
Ameritech March 1968 - May 1996
Ameritech 1968 - 1996
Skills
Data Center, Servers, Vendor Management, Telecommunications, Technical Support, Leadership, Management, Process Improvement, Service Delivery, Team Building, Computer Network..., Managed Services, Outsourcing, Disaster Recovery, IT Management, Data Network, ATM networks, Project Management, Software Installation, IT Service Management, Microsoft Office, Frame Relay, Data Centre Architecture, Fiber Optic Networks, ITIL Process, ITIL v3 Foundations..., IT Operations
Education
Schoolcraft College 1993 — 1994
Federal Aviation Administration March 2011 - Present
State of Indiana - Integrated Public Safety Commission September 2010 - March 2011
Tri-State Generation & Transmission January 2005 - May 2010
Perry Township Fire Department August 2003 - January 2005
ProLink Corporation August 2002 - August 2003
Global Crossing Telecommunications March 2000 - August 2001
Ameritech Communications Inc. June 1998 - March 2000
Verizon Business dba MCI Telecommunications Corp. November 1995 - April 1998
Verizon Business dba MCI Telecommunications Corp. May 1989 - October 1995
Verizon Business dba MCI Telecommunications Corp. April 1986 - May 1989
Skills
Troubleshooting, Telecommunications, Fiber Optics, Networking, Software Installation, SDH, Wireless, Optical Fiber, Microwave, Switches, VoIP, Project Management, Program Management, Managed Services, Computer Network..., Broadband, Disaster Recovery, Testing, Network Design, Quality Assurance, Routing, Security, Ethernet, Data Center, WAN, Management, Integration, Technical Support, IP, LAN-WAN
Education
Maryville University of Saint Louis 1989 — 1990
None, Management
Indiana University-Purdue University at Indianapolis 1973 — 1974
None, EET
Nextiva December 2013 - Present
Carrier Dynamics, Inc. June 2009 - Present
Level 3 Communications May 2004 - June 2009
i4 Globalnet 2002 - 2004
Cervalis 2001 - 2002
Global Crossing Telecommunications 2000 - 2001
MCI Telecommunications 1997 - 2000
Ronco Communications 1996 - 1997
Teleproducts, Inc. 1985 - 1996
Skills
Telecommunications, Hosted VoIP, SIP Trunking, Data Center, LED lighting systems, New Business Development, Channel Partners, Managed Services, Co-location, Cloud Computing, VoIP, Start-ups, Strategic Partnerships, Security, WAN, Solution Selling, Wireless, SaaS, Networking, Business Development, Telephony, Ethernet, Direct Sales, Selling, Vendor Management, Virtualization, IP PBX, Call Centers, SIP, Unified Communications, Salesforce.com, International Sales, Cloud PBX, Sales Operations, Cross-functional Team..., Management, Business Intelligence, Leadership, Strategy, Outsourcing, Sales, Sales Management, IP, P&L Management, Business Alliances, Enterprise Software, Go-to-market Strategy, Sales Process, Mobile Devices, Business Planning
Education
State University of New York at Buffalo 1980 — 1985
BA, Economics
Amherst High School
EarthLink March 2015 - Present
Level 3 Communications June 2012 - January 2015
Level 3 Communications fka Global Crossing June 2009 - June 2012
Level 3 Communications fka Global Crossing October 2011 - January 2012
Global Crossing Telecommunications April 2005 - May 2009
Global Crossing Telecommunications December 2000 - March 2005
Saperston & Day LLC March 1999 - November 2000
Gullace & Weld LLP September 1996 - March 1999
Skills
Telecommunications, Contract Management, Pricing, Real Estate, Managed Services, VoIP, IP, Contract Negotiation, Unified Communications, Sales Process, Salesforce.com, Ethernet, MPLS, Management, Residential Mortgages, Real Estate Transactions, SharePoint, Windows Sharepoint..., Legal Research
Education
Bryant & Stratton College 1994 — 1996
Paralegal Certificate, Paralegal Studies - Contract Law, Civil Litigation, Criminal law, 3.96
Andover High School December 2012 - Present
Global Crossing Telecommunications June 2000 - August 2012
Henry Ford Health System December 1997 - January 1999
Harper Hospital, Detroit, MI October 1984 - November 1997
Skills
Telecommunications, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Audio Conferencing, VoIP, Invoicing, Troubleshooting, Process Improvement, WAN, Training, Payroll, MPLS, Accounts Payable, Collections, Financial Reporting, Budgets, Bankruptcy, Managed Services, IP, Access, Telephony, Accounting, T1, Management, Team Leadership, Forecasting
Education
Macomb Community College 2007 — 2011
Associates Degree, Business Administration/Management, 3.692
NYU School of Law 2006 — 2006
Certificate of Completion, Bankruptcy Reorganization, Certificate
Sawyer School of Business 1982 — 1982
Certificate, Business
Grosse Pointe North High School 1976 — 1978
Diploma, High School Curriculum
Level 3 Communications October 2011 - Present
Global Crossing Telecommunications April 1996 - September 2011
Frontier Communications April 1995 - April 1996
Allnet Communications October 1993 - April 1995
Skills
Telecommunications, Fraud Detection, Aspect ACD, Agile Project Management, Microsoft Office, CDRs, Business Analysis, Software Documentation, Databases, Finance, Analysis, Vendor Management, Business Process, Process Improvement, Business Intelligence, Requirements Analysis
Education
Northwood University 1988 — 1992
Bachelor of Business Administration (BBA), Banking and Financial Support Services
Sibley Memorial Hospital / Johns Hopkins Medicine July 2014 - Present
Charlotte-Mecklenburg Schools January 2012 - February 2013
Sibley Memorial Hospital (Johns Hopkins Medicine) April 2008 - April 2011
The Newman Group, a Futurestep Korn/Ferry Company June 2010 - March 2011
Washington Hospital Center (Medstar Health) January 2008 - February 2008
Washington Hospital Center (Medstar Health) April 2007 - December 2007
TRMC September 2004 - July 2006
ViaHealth (Rochester General Hospital and its Affiliates) October 2001 - August 2004
Global Crossing Telecommunications January 2000 - October 2001
Board of Cooperative Education Services 1994 - 2000
Skills
Workforce Planning, Talent Management, Succession Planning, Employee Relations, Employee Engagement, Performance Management, Sourcing, Recruitment Advertising, Interviews, Employee Referral..., Strategy, Customer Service, Community Outreach, Brand Management, Talent Acquisition, Recruiting, Human Resources, Onboarding, Applicant Tracking..., HRIS, Management, Employment Law, Staff Development, Branding Initiatives, Temporary Placement, Career Development, Leadership
Education
University of Rochester
PhD, English, Film/Cultural Studies
University of Rochester
Master of Arts (M.A.), English/Film Studies
McGill University
Bachelor of Arts (B.A.), English/Psychology
Level 3 Communications October 2011 - Present
Global Crossing Telecommunications November 2002 - October 2011
Adecco Employment Specialists August 2002 - November 2002
Eastman Kodak Company November 1991 - June 2001
US Navy July 1984 - July 1992
Pinkerton Security Services January 1989 - January 1991
Skills
Excel, Word, Access, Outlook, Windows, Dispute Resolution, Negotiation, PowerPoint, Inventory Management, Inventory Accuracy, Vendor Relations, Customer Service, Event Planning, Budget Analysis, Budget Development, Budget Tracking, Planning, Problem Solving, Accounts Payable, PC maintenance, Financial Planning, Process Improvement, Purchasing, Public Speaking, Accounting, System Administration, Affiliate Marketing, Regulatory Affairs, First Aid, Data Analysis, Financial Analysis, Business Analysis, Quality Assurance, Budgets, Ethernet, Microsoft Excel, Project Planning, MPLS, Security, Telecommunications, Strategic Financial..., Microsoft Word, DWDM, Networking, Optical Fiber
Education
Monroe Community College 1982 — 1985
AAS, Business Admin w/ Accounting Major
Greece Arcadia High School 1980 — 1982
Regents Diploma, High School - Regents Studies
Level 3 Communications January 2015 - Present
Level 3 Communications August 2013 - December 2014
Level 3 Communications July 2010 - August 2013
Global Crossing Telecommunications November 1999 - June 2010
Skills
Managed Services, VoIP, Unified Communications, Telecommunications, Solution Selling, MPLS, Direct Sales, Co-location, Cloud Computing, IP, Networking, Security, Wireless, Data Center, Enterprise Software, Leadership
Education
Concordia University-Wisconsin 1997 — 1998
MBA, Finance, Management
Eastern Michigan University 1990 — 1994
BBA, Finance, Management
Presbyterian Healthcare Services October 2013 - January 2015
Broward Health March 2010 - July 2013
D'Onofrio Yacht Sales June 2006 - March 2010
Kaplan College May 2005 - September 2006
Teleglobe Communications Corporation February 2002 - May 2002
Spirent Communications February 2001 - August 2001
Global Crossing Telecommunications December 1997 - February 2001
Skills
Strategic Planning, Negotiation, Competitive Analysis, VPN, E-commerce, MPLS, Global Networking, Global Communications, IP VPN, Data Transfer, Problem Solving, Customer Service, New Business Development, Mentoring, Microsoft Office, Compliance, Consultative Selling, Customer Satisfaction, Troubleshooting, Public Speaking, Sales Management, Analysis, Team Leadership, Marketing Strategy, Account Management, Planning, Word, Contract Negotiation, PowerPoint, Teamwork, Healthcare, Business Development, Networking, Patient Safety, Project Planning, Team Building, Process Improvement, Training, Marketing, Selling, Sales, Public Relations, Social Networking, Budgets, Data Analysis, Leadership, Event Planning, Coaching, CRM
Education
The University of New Mexico
Bachelor's Degree, Registered Nursing/Registered Nurse
Florida Atlantic University 2011 — 2013
Bachelor’s Degree, Health Services/Allied Health/Health Sciences, General, 3.5
Broward Community College 2003 — 2010
AA, Biology
Kaplan University 2005 — 2006
BS, Business Management
Visteon October 2005 - Present
Plastipak Packaging, Inc. March 2002 - October 2004
Global Crossing Telecommunications September 1999 - August 2001
Skills
Variance Analysis, Hyperion Enterprise, Forecasting, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Cost Accounting, Process Improvement, Financial Modeling, Automotive, Essbase, SAP, Internal Controls, Finance
Education
Central Michigan University-Troy 2001 — 2003
Master of Science (MS), Business Administration and Management, General
Clark Atlanta University 1992 — 1996
Business Administration and Management, General
Cisco Systems January 2013 - Present
CBE Technologies March 2008 - January 2013
CBE Technologies September 2005 - March 2006
CBE Technologies June 2001 - September 2005
Global Crossing Telecommunications June 2000 - February 2001
Skills
Management, VMware, Integration, Cisco Technologies, Managed Services, Data Center, Sales Operations, Sales, VoIP, Troubleshooting, Disaster Recovery, Leadership, Project Management, System Deployment, Professional Services, Servers, Enterprise Software, IT Management, Solution Selling, Cloud Computing, Vendor Management, SaaS
Education
Plymouth State College 1993 — 1996
Bachelor of Science (BS), Psychology
Northern Essex Community College 1990 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
James Seward Consultants, LLC June 2009 - Present
Datamax-O’Neil Corporation 2008 - 2009
Aegis Technologies 2006 - 2008
DHPC 2004 - 2006
Meyer Hill Lynch 2002 - 2004
Global Crossing Telecommunications 1999 - 2001
AK Tube LLC 1989 - 1999
Skills
Cisco Technologies, Microsoft Exchange, Linux, Juniper, IP, Cisco Firewall Security, VMware, SAN, Project Planning, VoIP, Microsoft Servers, VMware View, Certified Novell..., Telecommunications, ESXi, Brocade Fibre Switches, Microsoft Certified..., Active Directory, VMware vCenter, Troubleshooting, Systems Engineering, Routing, BGP, Firewalls, Network Design, Juniper Technologies, OSPF
Education
Stautzenberger College-Maumee 1991 — 1993
Associate's degree, Electronic Engineering
TelecommResults LLC October 2014 - Present
Business Only Broadband June 2009 - October 2014
Business Only Broadband January 2008 - May 2009
Global Crossing February 2005 - October 2007
Global Crossing Telecommunications August 2004 - January 2005
Global Crossing January 2001 - December 2003
Global Crossing August 2000 - December 2001
AT&T Solutions April 1984 - July 2000
AT&T 1993 - 1995
Skills
Executive Management, Situational Leadership, Business Management, Management, Cross-functional Team..., Business Growth..., Telecommunications, SaaS, Cloud Computing, Strategic Partnerships, Start-ups, Managed Services, Sales, Solution Selling, Strategic Planning, Account Management, Leadership, Enterprise Software, Product Management, Strategy, Business Development, Wireless, VoIP, Sales Operations, Outsourcing, Business Planning, Broadband, Mergers & Acquisitions, P&L Management, Sales Management, Entrepreneurship
Education
London Business School 2000 — 2000
Executive MBA Training, MBA
Carnegie Mellon University - Tepper School of Business 1995 — 1995
Executive Training, Business
Stevens Institute of Technology 1991 — 1993
Master, Engineering
University of Maryland College Park 1979 — 1983
BS, Chemical Engineering
SPIDA Software and IJUS December 2012 - Present
Sperry Van Ness Commercial Real Estate Advisors November 2003 - August 2012
Global Crossing Telecommunications April 2000 - March 2002
Louisville Gas & Electric Company May 1972 - April 2000
Skills
Project Planning, Project Management, Construction Management, Real Estate Investment..., Process Improvement, Organizational..., Electric construction..., Consultative Sales, Marketing, Investment Properties, Commercial Real Estate, Real Estate, Contract Negotiation, Business Development, Management, Negotiation, Customer Service, Program Management, Team Building, Telecommunications, Leadership, Energy, Strategic Planning
Education
University of Louisville
Bachelor of Business Administration (B.B.A.), Marketing/Operations Management
Arkadin August 2013 - Present
Arkadin 2013 - Present
Mohawk Industries August 2011 - August 2013
Global Crossing July 2007 - December 2010
Global Crossing Telecommunications January 2000 - July 2007
Skills
Pricing Strategy, Pricing, Competitive Analysis, Analysis, P&L Management, Financial Modeling, Financial Analysis, Strategy, Business Strategy, Sales Operations, Executive Management, Product Development, Product Launch, New Business Development, Contract Negotiation, Mergers & Acquisitions, Sales Process, Market Research
Education
Rensselaer Polytechnic Institute 1996 — 1998
Master of Business Administration (M.B.A.), Accounting and Finance
University of Pennsylvania 1989 — 1995
Bachelor of Science (B.S.), Mathematics
Level 3 Communications October 2011 - Present
Global Crossing Telecommunications 1999 - October 2011
SkyTel July 1998 - July 1999
Bridge Stree Worldwide August 1997 - August 1998
Tharaldson Lodging July 1996 - July 1997
Skills
Microsoft Word, Microsoft Excel, Lotus Notes, Print Shop, MPLS, CRM, T1, Customer Service, Salesforce.com, Project Management, Customer Satisfaction, Management, Telecommunications, Team Leadership, Troubleshooting, Co-location, System Administration, Frame Relay, Process Improvement, Budgets, Managed Services, Ethernet, Outlook, ATM networks, IP, Vendor Management, VoIP, Account Management, Customer Retention, Software Documentation, Call Centers, Testing, Windows, Telephony, Project Planning, Leadership
Education
Michigan State University 1992 — 1996
BA, Hospitality Management
Level 3 Communications 1995 - Present
Global Crossing Telecommunications April 1995 - October 2011
Skills
VoIP, Telecommunications, Unified Communications, MPLS, Managed Services
Education
Georgia State University
Ally Financial Inc. June 2009 - Present
TEKsystems 2008 - June 2009
Kelly Services, Inc. June 2007 - June 2008
FMF Capital, LLC January 2005 - March 2007
Delphi Corporation June 2002 - January 2005
RESOURCE - Smart Workforce Solutions 2005 - 2005
Global Crossing Telecommunications March 1987 - January 2002
Allnet Communications 1987 - 2001
Global Crossing 1998 - 2000
Skills
Vendor Management, PMP, PMO, Process Improvement, Program Management, SDLC, ITIL, Business Analysis, IT Strategy, Change Management, Project Management, Resource Management, IT Management, Outsourcing, Visio, Project Planning, Team Leadership, Integration, Business Process..., MS Project
Education
Walsh College 2002 — 2004
Certification, Project Management
University of Dayton 1982 — 1985
Unfinished, Economics / Finance
West Carrollton High School 1969 — 1972
Global Crossing Telecommunications 1999 - March 2012
Skills
T1, Vendor Management, Strategic Partnerships, Network Design, Telephony, Optical Fiber, Sales Management, Fiber Optics, TDM, SIP, Networking, Team Leadership, Cross-functional Team..., Managed Services, Data Center, Internet Services, Solution Selling, Leadership, SDH, Telecommunications, SaaS, Network Engineering, Account Management, Professional Services, Provisioning, Direct Sales, WAN, Call Centers, Broadband, Network Architecture
Education
Cedarville University
Bachelor of Arts (BA), Behavioral Sciences
George Mason University
MBA, Finance, General
CenturyLink April 2011 - Present
Qwest Communications April 2005 - March 2013
Cox Communications September 2000 - April 2005
Connie Eitel May 2000 - September 2000
Global Crossing Telecommunications June 1998 - May 2000
Verizon Business May 1986 - September 1997
Skills
Managed Services, VoIP, Unified Communications, MPLS, Solution Selling, Telecommunications, Telephony, Co-location, Cloud Computing, SIP Trunking, Channel, IP, Sales Engineering, Ethernet, Data Center, Strategy, Management, Salesforce.com, Sales, T1, Fiber Optics, Wireless, Contract Negotiation, Business Development, Sales Process, Sales Operations, Networking, Account Management, SIP, Lead Generation, Cisco Technologies, Leadership, Direct Sales, Network Design, Program Management, Call Centers, Professional Services, Channel Partners, WAN, SaaS, Broadband, Avaya, Strategic Partnerships, LAN-WAN, Video Conferencing, Go-to-market Strategy, Selling, Hosted Services, Network Architecture, Optical Fiber
Education
Kent State University
Business Administration
Exempla Healthcare June 2007 - Present
Denver VA Medical Center March 2004 - May 2007
Hunter Douglas January 2003 - August 2003
Global Crossing Telecommunications January 2000 - April 2002
Skills
Healthcare, Pharmacists, Clinical Research, Healthcare Management
Education
University of Colorado Health Sciences Center 2003 — 2007
PharmD
Colorado State University 1994 — 1998
B.S., Biological Science
M3 Global Research January 2015 - Present
Nielsen Company July 2014 - December 2014
Nielsen May 2012 - June 2014
Verizon Wireless 2008 - 2012
Verizon Wireless 2005 - 2008
Global Crossing Telecommunications 2002 - 2004
Global Crossing Telecommunications 2001 - 2002
Global Crossing Telecommunications 2000 - 2001
Global Crossing Telecommunications 1998 - 2000
Global Crossing Telecommunications 1996 - 1998
Skills
Sales Management, Account Management, Direct Sales, Solution Selling, Telecommunications, Sales Process, Sales, VoIP, Customer Retention, Salesforce.com, Leadership, Managed Services, B2B, Strategic Partnerships, Management
Education
Cedarville University 1992 — 1996
BA, Finance, Accounting
Federal-Mogul Corporation February 2007 - Present
Cavalier Telephone September 2001 - February 2007
Global Crossing Telecommunications July 1996 - September 2001
Skills
Finance, Accounting, Microsoft Excel, Microsoft Office, Management, Lotus Notes, Strategic Planning, Microsoft Word, Team Building, Leadership, PowerPoint, Customer Service, Team Leadership, SharePoint, Outlook
Education
University of Michigan-Dearborn 2010 — 2013
Bachelor of Business Administration (BBA), Finance
Indiana Institute of Technology 1990 — 1996
Electrical and Electronics Engineering
Cass Technical High School 1986 — 1990
Diploma, Electronics Technology
Community Choice Credit Union December 2013 - May 2015
Flagstar Bank August 2012 - November 2013
Volkswagen Group of America September 2010 - August 2012
General Dynamics Corporation 2009 - 2009
Global Crossing Telecommunications June 2001 - December 2008
Global Crossing Telecommunictions July 1999 - June 2001
Global Crossing Telecommunications, Inc 1997 - 1999
Skills
Telecommunications, Customer Service, Business Analysis, Process Improvement, Customer Satisfaction, Loan Origination, Quality Assurance, Mortgage Lending, Post Closing, Mortgage Banking, FHA, Residential Mortgages, Refinance, Billing Integrity, Electronic Monitoring, Retail Banking, Call Center Management, Call Centers
Education
University of Phoenix-Metro Detroit Campus 2000 — 2002
Business Administration and Management, General
Northwood University 1984 — 1988
Associate of Arts (AA), Retail Advertising
Northwood University 1984 — 1988
Associate of Arts (AA), Fashion Merchandising
Level 3 Communications May 2013 - Present
Level 3 Communications August 2012 - May 2013
Level 3 Communications January 2012 - August 2012
Global Crossing Telecommunications May 2009 - January 2012
Global Crossing Telecommunications June 1998 - May 2009
Skills
Ethernet, Telecommunications, Sales, VoIP, Managed Services, Wireless, IP, Service Delivery, MPLS, Vendor Management
Education
University of North Carolina at Chapel Hill 1981 — 1984
Bachelor’s Degree, School of Pharmacy
Rose International June 2013 - Present
Cartier's Consulting, Inc. April 2004 - Present
DJs Entertainment Services, LLC March 2012 - January 2013
Spelman College January 2003 - June 2008
Global Crossing TeleCommunications November 2000 - April 2002
Skills
New Business Development, Customer Service, Problem Solving, Desktop Publishing, Accounting, Graphic Design, Office Administration, Executive Support, Microsoft Word, Microsoft Excel, Microsoft Office, InDesign, Adobe Creative Suite, Outlook, Payroll, PowerPoint, Team Building, Multitasking Skills, Organizational Design, Event Planning, Supervising, Marketing, Client Liason, Motivational Speaking, QuickBooks, Data Entry, Access, Heavy Calendaring, Communication, Diplomacy, Account Management
Education
Georgia State University 2006 — 2009
Bachelor of Arts (B.A.), Political Science
Atlanta Metroplitan College 2004 — 2006
Associate of Science (A.S.), Political Science
Level 3 Communications (formerly Global Crossing) December 2011 - Present
Global Crossing Telecommunications June 2007 - December 2011
Education
Monroe Community College
Human Development, Family Studies, and Related Services
Tower Hill Insurance Group October 2013 - October 2014
Tower Hill Insurance Group October 2011 - October 2013
Allstate August 2009 - October 2011
Allstate August 2008 - January 2009
The Art Institute of Jacksonville November 2006 - August 2008
Harcourt Education, Inc. February 2006 - November 2006
Global Crossing Telecommunications March 2003 - July 2005
Sprint 2000 - 2003
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Claim, Commercial Insurance, Liability, SQL, Access, Risk Management, Business Analysis, Microsoft Excel, Process Improvement, Claims Management, Data Analysis, Reporting & Analysis, Customer Liason, Project Management, PowerPoint, Help Desk Support, Technical Support
Education
University of Florida 1995 — 1997
Bachelor of Science, Psychology
DeVry University-Ohio 2001 — 2003
Bachelor of Science, Computer Information Systems