Global Help Desk Services, Inc.
Address: 2080 Silas Deane Hwy, Rocky Hill, CT 06067 Hours: Open 24 hours WednesdayOpen 24 hoursThursdayOpen 24 hoursFridayOpen 24 hoursSaturdayOpen 24 hoursSundayOpen 24 hoursMondayOpen 24 hoursTuesdayOpen 24 hoursSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (860) 296-7230Category: : : : : : : Place name: Website: Website: http://www.ghdsi.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Global Help Desk Services, Inc. Posting publicly on the Web Write a review Reviews 3 Google reviews
Global Help Desk Services, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Global Help Desk Services, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Global Help Desk Services, Inc. Employees
SPX Precision Components May 2012 - August 2012
Global Help Desk Services, Inc. January 2012 - April 2012
Skills
Java, C++, Visual Basic, Information Technology, Android Development, C#
Education
Rochester Institute of Technology 2012 — 2016
Bachelor of Science (BS), Computer Science
Middlesex Community College 2010 — 2012
Associate of Science (A.S.), Information Systems
Fransic T Maloney High School
Datto, Inc. January 2014 - Present
CorCystems, Inc October 2012 - October 2013
Global Help Desk Services, Inc. May 2009 - September 2012
Skills
Windows 7, Active Directory, Windows Vista, Windows Server, Windows XP Pro, Customer Service, Microsoft Office, Healthcare Information..., Knowledge Management, Ubuntu, Technical Support, Mac OS X, Linux, CompTIA A+ Certification, Computer Repair, Network Administration, Microsoft Exchange, DNS, DHCP, VPN, Wireless Networking, Remote Desktop, Troubleshooting, Citrix, VMware, Printers, Group Policy, SCCM, A Certified, Firewalls, Computer Maintenance, HTML 5, CSS, JavaScript, Bash, Powershell, Python, Selenium, iOS, Android, ServiceNow, ConnectWise, LabTech
Education
Colgate University 2002 — 2007
Bachelor of Arts (B.A.), Social Sciences
Branford Hall Career Institute-Windsor Campus 2008 — 2009
Certificate, Network and System Administration/Administrator
Higher One March 2014 - Present
Yale University April 2013 - January 2014
Self Employed Computer Services October 2002 - June 2013
Global Help Desk Services, Inc. June 2010 - February 2013
Skills
System Monitoring, Programming, Visual C++, Problem Solving, Security Systems..., Adobe Creative Suite, ASP.NET, Windows Server, 2008 R2, Application..., Remote Desktop, Cisco VPN, IP VPN, VNC, WebEx, Avaya IP Telephony, SharePoint, System Administration, Visual Basic, Networking, Wireless Networking, Citrix Metaframe, Remedy Ticketing System, BMC Remedy, Crystal Reports, Tivoli Access Manager, Backup & Recovery..., Information Security..., Troubleshooting, Help Desk Support, Hardware, Software Installation, Laptops
Education
Central Connecticut State University 2009 — 2014
BA BS, Computer and Information Systems
Naugatuck Valley Community College 2002 — 2004
Associate of Science (A.S.), Computer Programming
ESPN June 2015 - Present
ESPN August 2013 - Present
Global Help Desk Services, Inc. November 2012 - Present
PC Dweebs LLC January 2012 - 2014
St Francis Hospital November 2012 - August 2013
Skills
Windows 7, Logo Design, IT Service Management, Web Design, Technical Support, Hardware, Computer Repair, Graphic Design, T-shirt Graphics, Microsoft Office, Software Installation, Active Directory, Mac OS, Printers, Screen Printing, VPN, Operating Systems
Education
Western Governors University 2015 — 2017
Bachelor's degree, IT Security
Branford Hall Career Institute-Windsor Campus 2011 — 2012
A+ Certification, Computer Systems Networking and Telecommunications, A
Ironshore Insurance July 2012 - Present
Verizon Wireless July 2008 - June 2012
Global Help Desk Services, Inc. November 2006 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Cisco Technologies, Help Desk Support, Microsoft Exchange, Networking, TCP/IP, Technical Support, Troubleshooting, VPN, Windows Server, Windows 7
Education
Branford Hall Career Institute-Windsor Campus 2005 — 2006
A+ Certification, Computer and Networking Technology
Masonicare February 2013 - Present
Constellation Health Services March 2011 - February 2013
Fiduciary Investment Advisors, LLC April 2008 - March 2011
Global Help Desk Services, Inc. April 2007 - April 2008
Skills
Informatics Education, Computer Software..., Applicant Tracking..., Onboarding, Employee Benefits, Healthcare, Resume Writing, Employee Relations, College Recruiting, HRIS, Staffing Services, PeopleSoft, Interviews, New Hire Orientations, Performance Management, Screening Resumes, Sourcing, Training, Talent Acquisition, Benefits Negotiation, Technical Recruiting, Temporary Placement, Human Resources, Internet Recruiting, Benefits Administration, HR Policies, Hiring, Workforce Planning, Talent Management, Recruiting, Succession Planning, Employee Engagement, Screening, Management, Customer Service, Healthcare Management, Public Speaking, Home Care
Education
Liberty University
M.B.A.
The University of Connecticut
Psychology
Westerly High School
Westerly High School
Global Help Desk Services, Inc. August 2014 - Present
Town of Manchester January 2005 - 2014
Town of Manchester January 2000 - 2014
Skills
CompTIA A+, Computer Repair, Active Directory, Troubleshooting, Software Installation, Help Desk Support, Technical Support, Desktop Application..., Computer Hardware, Microsoft Operating..., Hardware Installation, TCP/IP, Microsoft Office, Customer Service, Windows 7, Operating Systems, Windows
Education
Branford Hall Career Institute-Windsor Campus 2012 — 2014
Computer Networking Management
Square 9 Softworks August 2015 - Present
Square 9 Softworks August 2015 - Present
Global Help Desk Services, Inc. October 2013 - August 2015
McDonald's Corporation October 2010 - April 2015
Resolute Partners April 2013 - October 2013
Skills
Customer Service, Computer Network..., Wireless Networking, Hardware Support, Help Desk Support, Microsoft Office 2007, LAN-WAN, Visio, Money Management, Technical Support, Troubleshooting, Cashiering, Cash Handling Experience, Cash Register, POS, Food Service, Hardware Installation, Software Installation, Remote Desktop, Time Management, Customer Satisfaction, Networking, Windows 7, Call Centers, Operating Systems, Windows, Microsoft Office, Windows XP, Active Directory, VMware
Education
Branford Hall Career Institute-Southington Campus 2012 — 2013
Computer Networking Management, Computer Networking Management
Global Help Desk Services, Inc. March 2014 - Present
The Eye Care Group 2010 - 2013
Madison Financial Services 2005 - 2012
Westbrook Honda 2004 - 2005
Profit Portfolio, LLC 2003 - 2004
Skills
Advertising, SEO, Social Media Marketing, Marketing Communications, Marketing, Social Media, Sales, Marketing Strategy, Salesforce.com, Management, Marketing Automation, Strategic Planning, Online Marketing, Digital Media, Sales Management, Brand Management, B2B Marketing, Market Research, Direct Marketing, Promotions, Public Relations, Market Planning, Excel, Microsoft Office, Word, Budgeting, Research, PowerPoint, Adobe Illustrator 6, Google Adwords, Google Analytics, Photoshop Elements, Social Networking, HubSpot
Education
Fairfield University 1998 — 2002
Bachelor's degree, Marketing and Communications
Global Help Desk Services, Inc. September 2014 - Present
Sarah Coffee & Tea Co. October 2013 - Present
Bertera Subaru of Hartford August 2011 - December 2011
Key Hyundai May 2011 - November 2011
Walgreens February 2009 - May 2011
Tufts University May 2008 - October 2008
Skills
Microsoft Office, Customer Service, Sales, Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Retail, Inventory Management, Teamwork, Team Leadership, Management, Social Media, Windows 7, Windows, Troubleshooting, Windows XP, Networking, Active Directory
Education
Cleveland State University 2009 — 2009
Computer Engineering
Wentworth Institute of Technology 2006 — 2008
Computer Engineering
Southern New Hampshire University
Information technology, Information Technology
Windsor High School
HCL BPO July 2013 - Present
Alpha Numeric Systems January 2011 - Present
Global Help Desk Services, Inc. 2011 - 2013
Porter and Chester Institute October 2009 - August 2010
Enterprise Computer April 2007 - September 2009
IBM July 2006 - April 2007
Pitney Bowes March 2005 - July 2006
MFP Technology Services Inc. September 2004 - February 2005
Sattek Communications February 2004 - September 2004
Cablevision February 2003 - February 2004
Skills
Active Directory, Troubleshooting, Windows Server, ITIL, VMware, Servers, Technical Support, Windows 7, Disaster Recovery, IT Service Management, Computer Hardware, Virtualization, Vendor Management, XP, Cisco Technologies, Operating Systems, Cloud Computing, Microsoft Exchange, Network Administration, IT Management, Help Desk Support, VMware ESX, Storage, DNS, System Administration, Hardware, Windows, Data Center
Education
Rider University 1997 — 2001
Branford Hall Career Institute-Branford Campus 1998 — 1998
Computer Systems Networking and Telecommunications
Global Help Desk Services, Inc. November 2005 - Present
Skills
Lotus Notes, Applicant Tracking..., PeopleSoft, Software Documentation, Help Desk Support, Technical Recruiting, Networking, Windows 7, Technical Support, Windows XP, System Administration, SharePoint
Education
State University of New York College of Agriculture and Technology at Cobleskill 1979 — 1981
Associates, Business Administration
Albea / Rexam Personal Care September 2009 - Present
Global Help Desk Services, Inc. July 2005 - December 2007
Super 8 Motel January 2005 - June 2005
Southern Connecticut State University 2002 - 2004
Skills
Continuous Improvement, International Logistics, Pricing Analysis, Procurement, Project Planning, Quotations, Supply Chain Management, Vendor Management Skills, Project Management, Customer Service, Supply Chain, Sales, Pricing, International Sales, Product Development
Education
Southern Connecticut State University 2000 — 2004
B.S., Business Administration
Spherion December 2007 - December 2009
Global Help Desk Services, Inc. August 2007 - February 2008
The Hartford 2007 - December 2007
CIGNA Healthcare 2007 - 2007
Brookview Financial 2002 - 2005
Southern New England Telecommunications 1979 - 1997
Skills
Lotus Notes, Windows, Access, Crystal Reports, SQL, Outlook, COBOL, Microsoft Excel, Unix, MS-DOS, PowerPoint, Relational Databases, Software, C, QuickBooks
Education
Rensselaer Polytechnic Institute at Hartford 1991 — 1992
Business Administration
Post University
B.S., Business Administration
Global Help Desk Services, Inc. December 2013 - Present
MassMutual Financial Group March 2012 - December 2013
Best Buy July 2008 - March 2012
Dunkin Donuts June 2006 - January 2007
OfficeMax September 2004 - March 2006
Skills
Windows 7, Customer Service, Microsoft Office, Customer Satisfaction, Time Management, Teamwork, Computer Hardware, Computer Repair, People Skills, Technical Support, Networking, Troubleshooting, Windows XP, Outlook, Windows Vista, PowerPoint, Active Directory, Wireless Networking, Remote Desktop, Help Desk Support, Laptops, Printers, System Administration, Windows XP Pro, Software Installation, Group Policy, Citrix, Microsoft Exchange, Hardware, VPN, DHCP, VMware, SCCM, Remote Access, Desktop Computers, DNS, Routers, VMware Workstation, Customer Support, Blackberry, Hardware Support, Service Desk, Workstations, Windows Server, Operating Systems, Servers, Office 2010, LAN-WAN, TCP/IP, Information Technology
Education
Manchester Community College 2007 — 2009
Associate's Degree, Computer Networking
Global Help Desk Services, Inc. Systems EngineerInfosysMarch 2014 - Present
ESPN 2011 - 2012
Skills
Customer Service, Active Directory, Troubleshooting, Computer Hardware, Networking, System Administration, Windows XP, VPN, Microsoft Exchange, Laptops, Project Management, Printers, Microsoft Office, Network Administration, Hardware, Windows Server, Servers, Operating Systems, VMware, TCP/IP, Group Policy, Windows, Network Design, Access, Help Desk Support, Vendor Management, Citrix, Software Installation, Wireless Networking, Process Improvement, Blackberry, Outlook, Technical Support, Software Documentation, WAN, BMC Remedy, IT Operations, Lotus Notes, Incident Management, OS X, System Deployment, DNS, DHCP, Disaster Recovery, Antivirus, Information Technology, Routers, Computer Repair, Windows 7, Security
Education
Branford Hall Career Institute-Branford Campus 1998 — 1999
computer networking
Freudenberg IT LP June 2012 - Present
Robert Half November 2011 - June 2012
Advanced Technology Services December 2007 - June 2011
TEKsystems September 2007 - December 2007
Global Help Desk Services, Inc. November 2005 - August 2007
Education
Manchester Community College
Associate of Science (A.S.), Computer Science
Veterans Resource and Employment Cener March 2012 - Present
US Army 2010 - 2010
Global Help Desk Services, Inc. February 2008 - March 2009
Skills
Windows Server, Microsoft Dynamics, Microsoft Exchange, Citrix, SharePoint Designer, Visual C#, Visual C++, Visual Basic, Microsoft Office 2007, Website Development, Web Design, Web Development, Active Directory, Photoshop, Digital Photography, VNC, WebEx, Cisco VPN, ERP Software, CRM, Windows 7, Windows XP Pro, Windows Vista, Windows NT, Microsoft SQL Server, CSS3, PHP, JavaScript, ActionScript, HTML 5, Dreamweaver, Flash Professional, Trend Micro, Network Administration, Network Security, Wireless Networking, Server Administration, Blackberry Enterprise..., Cisco Call Manager, Internet Security, .NET, Microsoft Excel, Microsoft Word, PowerPoint, Silverlight, Hardware Support, Hardware Installation, Project Rollouts
Education
The University of Connecticut 2005 — 2007
Political Science and Government
Clark University 2001 — 2004
International Relations and Affairs, 3.7
QuEST Global April 2013 - Present
American IT Solutions October 2012 - April 2013
Global Help Desk Services, Inc. 2008 - 2012
Skills
Customer Service, Microsoft Office, Microsoft Exchange, Microsoft Certified..., Windows, Windows 7, Windows Vista, Windows XP Pro, Microsoft Windows 98, Windows 2000, Active Directory, CompTIA A+ Certification, AutoCAD, AutoCAD Mechanical, Windows Server, BMC Remedy, Enterprise IT..., InfraEnterprise, Citrix Metaframe, Citrix, Altiris, Altiris Deployment..., Altiris Console, SAP, SharePoint, WebEx
Education
Branford Hall Career Institute-Windsor Campus 2007 — 2008
Diploma, Computer Information Technology
Howell Cheney Technical High School 2002 — 2006
Konica Minolta Business Solutions U.S.A., Inc. May 2015 - Present
iDevices, LLC August 2013 - March 2014
ING October 2012 - January 2013
UnitedHealth Group May 2012 - September 2012
Global Help Desk Services, Inc. March 2006 - March 2012
Skills
Windows XP, Windows Vista, Windows 7, Mac OS, Android, Networking, Wireless Networking, Virus Removal, Customer Support, Troubleshooting, Phone Etiquette, Bluetooth, Software Installation, Remote Desktop, Hardware Support, Hardware Installation, IT Hardware Support, Help Desk Support, Technical Support
Education
Central Connecticut State University 2007 — 2012
N/A, Computer Science
University of Hartford 2006 — 2007
N/A, Computer Science
South Windsor High School 2002 — 2006
High School Diploma
Global Help Desk Services, Inc.
Skills
Troubleshooting, Active Directory, Technical Support, Windows 7, Networking, Windows, Windows Server, Software Documentation, Computer Hardware, Windows XP
Education
Central Connecticut State University 2015 — 2017
Master's degree, Computer/Information Technology Administration and Management
Central Connecticut State University 2007 — 2009
Bachelor's degree, Clinical Psychology