Global Knowledge Training
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Training Employees
Global Knowledge Training February 2015 - Present
Lancope January 2012 - February 2015
IBM November 2000 - December 2011
Bank of America October 2004 - November 2005
CGU July 1999 - October 2000
Skills
Solution Selling, Cloud Computing, Salesforce.com, Network Security, Virtualization, SaaS, Sales Enablement, Account Management, Channel, Enterprise Software, Security, Channel Partners, Direct Sales, Wireless, Data Center, Professional Services, Managed Services, Storage, Go-to-market Strategy, Pre-sales
Education
Bloomsburg University of Pennsylvania
BA, English
High Point Regional High School
JAG Global Learning May 2015 - Present
COASTAL SURGE PERFORMING ARTS ASSOCIATION July 2015 - August 2015
American Tower December 2013 - April 2014
TrainingFolks October 2013 - December 2013
Wake Neurology, PLLC February 2013 - May 2013
Pharmaceutical Institute, a Campbell Alliance company September 2012 - February 2013
SAS Institute May 2012 - September 2012
Global Knowledge Training September 2011 - September 2012
Global Knowledge Training February 2011 - July 2011
Modis @ Carquest August 2009 - December 2009
Skills
ActionScript, Flash, E-Learning, HTML, XML, Dreamweaver, Web Development, HTML 5, Software Documentation, JavaScript, jQuery, Multimedia, CSS, Camtasia, Web Design, User Interface Design, SCORM, Needs Analysis, Learning Management, Graphic Design, C#, Linux, SharePoint, SQL, Adobe Fireworks, ADDIE, Instructor-led Training, Photoshop, Programming, Illustrator, Graphics, Articulate Studio, CSS3, Adobe Creative Suite, Learning Management..., User Interface, Mobile Applications, Animation, Logo Design, SnagIt, Front-end, Captivate, Storyboarding, Articulate Storyline, Content Development, Flash Animation, Web Application Design, Mobile Application..., Web Application..., .NET
Education
Wake Technical Community College 2013 — 2013
Certificate, Web and Mobile Application Development
Fayetteville Technical Community College 1998 — 2002
Associates, Accounting, CIS, Comp Sci; Applied Science for Computer Programming and GenEd, 3.651
Art Institute of Philadelphia 1993 — 1995
Associate’s Degree, Fine/Studio Arts, General, 4.0
O2Works 2005 - Present
Flexera Software February 2013 - April 2013
LifeCell Corporation April 2012 - January 2013
The TriZetto Group January 2012 - March 2012
Global Knowledge Training November 2011 - January 2012
Zeus 2011 - 2011
Orange County Container Group LLC 2010 - 2011
Zebra Technologies 2009 - 2010
Silliker 2009 - 2009
Kirby 2009 - 2009
Skills
ERP, Oracle, Oracle E-Business Suite, PL/SQL, Oracle Reports, Oracle Discoverer, Oracle HR, Order Management, BI Publisher, SQL*Plus, Financials, OBIEE, Business Analysis, Requirements Analysis, Oracle Applications
Education
Amravati University 1989 — 1994
B.E., Computers
Global Knowledge Training May 2015 - Present
Global Knowledge Training January 2014 - April 2015
Global Knowledge Training October 2013 - January 2014
Global Knowledge Training September 2012 - September 2013
Johnson Brothers Liquor Co. August 2011 - July 2012
Skills
Employee Training, Telephone Skills, Account Management, Strategic Selling Skills, Generating Revenue, Territory Account..., Sales, Customer Acquisition, Customer Service, Work Ethic, Cold Calling, Needs Analysis, Selling Skills, Sales Operations, Training, Leadership, Process Improvement, Management, Team Leadership, Team Building, Vendor Management, Project Management
Education
Appalachian State University
Broadbean Technology December 2014 - Present
Medstreaming LLC April 2013 - December 2014
MedStreaming LLC December 2012 - December 2014
Global Knowledge Training December 2011 - May 2012
Vodafone Egypt July 2011 - December 2011
TMFJ June 2003 - December 2011
Future Computer Center September 2009 - February 2010
Spot Bookstore July 2004 - December 2004
Skills
HTML, Visual Basic, C#, JavaScript, Oracle SQL, Dreamweaver, Swish, SCCM, Lotus Notes, TCP/IP, Red Hat Linux, Software Project..., Photoshop, Microsoft Office, Troubleshooting Hardware, Software Implementation, Software Development, Windows Server 2003, Windows Server 2008, Systems Monitoring, Systems Analysis, Windows Server, HL7, Troubleshooting, Computer Hardware, Windows 7, XML, User Interface Design, Testing, Active Directory
Education
Cape Breton University 2007 — 2011
Management Information Systems, Information Systems, 2.9
PCCS September 2014 - Present
DC Group 2013 - May 2014
American Power Conversion February 2002 - July 2009
Clarus Corporation 2000 - 2001
Whittman-Hart / marchFIRST 1998 - 2001
Global Knowledge Training 1996 - 1998
Universal Networks 1993 - 1996
Skills
New Business Development, Business Development, Channel Sales, Channel Relationship..., Direct Sales, Consultative Style, Expert Communicator, Account Management, Channel Partners, Sales Process, Team Building, Business Alliances, Product Management, Strategic Partnerships, Selling, Managed Services, Sales Operations, Key Account Management, Salesforce.com, Consultative Selling, Sales
Education
College of DuPage
Associate of Arts (AA)
Loyola University of Chicago
Appia (Acquired by Digital Turbine, March 2015) December 2013 - Present
Flash Mafia November 2013 - Present
Appia January 2013 - November 2013
Appia February 2012 - January 2013
Global Knowledge Training October 2010 - November 2011
Autostream.com May 2009 - October 2010
Digital Performance Inc October 2007 - April 2009
Toyo Tires April 2007 - October 2007
Xerox / Mr. Copy July 2006 - April 2007
Trojan Battery Company January 1999 - January 2006
Skills
Sales Management, Direct Marketing, Digital Marketing, Digital Media, Sales, New Business Development, Business Strategy, B2B Marketing Strategy, Dependable Team Player, Leadership, Start-ups, Training, Strategic Partnerships, Sales Process, Cold Calling, CRM, Business Development, Marketing, Social Networking, Advertising, Market Research, Mobile Devices, Management, Mobile Applications, Product Development, Online Advertising, Mobile Marketing, Salesforce.com, Online Marketing, Product Marketing, Email Marketing, Lead Generation, Awesomeness
Education
California State University-Long Beach 2001 — 2005
Bachelor of Arts, Communication Studies
La Salle High School 1996 — 2000
Mitel January 2014 - Present
Innovatia October 2011 - December 2013
Avaya December 2009 - October 2011
Nortel October 2004 - December 2009
Global Knowledge Training 2004 - 2005
Nortel August 1995 - April 2000
Prism Systems February 1994 - April 1995
Canadian Hospital Association August 1993 - February 1994
Nightingale Research Foundation September 1990 - July 1993
Skills
Publications, Writing, PowerPoint, Analysis, Research, Content Management, Technical Training, Technical Writing, Technical Documentation, Microsoft Word, Microsoft Excel, Training, Instructional Design, Software Documentation, FrameMaker, Content Development, Single Sourcing, Technical Communication, Adobe Acrobat, SnagIt, Manuals, Peer Mentoring, Mentoring, Project Planning, DITA XML, Teamwork, Team Leadership, E-Learning, Storyboarding, Word, Excel, Training & Development, Technical Analysis, Training Skills, DITA, Captivate, Cross-functional Team..., Instructor-led Training, Knowledge Management, Program Management, Needs Analysis, Camtasia, Blended Learning, Learning Management..., Learning Management, Hands-on Training, Structured Authoring, Arbortext, Training Delivery, ADDIE
Education
Carleton University 1987 — 1990
BA
The Real Estate Company May 2015 - Present
Global Knowledge Training October 2014 - February 2015
Hendrick Dodge January 2011 - October 2014
State Farm Insurance June 2010 - November 2010
QuoteRetriever.com February 2008 - March 2010
Skills
Customer Service, Team Building, Team Leadership, Sales Management, Customer Retention, Sales Process, Insurance, Sales Operations, Sales, Online Advertising, Cold Calling, Microsoft Office, Negotiation, Selling, Direct Sales, Automobile, PowerPoint, Account Management, Automotive, Customer Satisfaction, Dealer Management, Vehicles, Reynolds
Education
Campbell University 2002 — 2006
Electronic Media
NC Dept. of Transportation December 2014 - Present
Global Knowledge Training October 2012 - December 2014
Star-Med, LLC June 2007 - August 2012
Tiger Beer USA June 2004 - December 2006
HQ Global Workplaces February 1994 - June 2004
Skills
Accounts Receivable, QuickBooks, Great Plains Software, Fixed Assets, Variance Analysis, GAAP, Account Reconciliation, JD Edwards, Microsoft Office, Accounting, Accruals, US GAAP, Cost Accounting, General Ledger, Financial Statements, Consolidation, Accounts Payable, Financial Reporting, Cash Flow, PeopleSoft, Payroll, Invoicing, Spreadsheets, Oracle SQL, Sage SalesLogix, Revenue Recognition, Bank Reconciliation, Sarbanes-Oxley Act, ADP Payroll, Expenses, Financial Accounting, Bookkeeping, Financial Analysis, Budget Process, Monthly Close, Balance Sheet, Cash Flow Forecasting, Balance, Journal Entries, Peachtree, Access
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters of Accounting and Financial Management, MAFM, Accounting and Finance
DeVry University 2009 — 2011
BS, Accounting
College of Westchester 1990 — 1992
Associates, Business Management
Global Knowledge Training February 1996 - March 2014
Nortel Networks August 1993 - January 1996
Nortel Networks February 1992 - July 1993
Nortel Networks January 1989 - February 1991
Nortel Networks January 1981 - January 1989
Skills
Training, VoIP, Avaya Communication..., Avaya IP Telephony, Avaya Aura, Nortel Meridian, Troubleshooting, Technical Support, Voice Messaging, SIP, H.323, Coaching, Technical Training, Adult Education, Instructor-led Training, E-Learning
Education
DeVry University 1988 — 1989
Telecommunications certification, Telecommunications, Certification
Mountain View College 1984 — 1987
Associate's Degree, Business Administration and Management, General
Endo Pharmaceuticals November 2014 - Present
Animas Corporation, Diabetes Medical Device, Division of Johnson & Johnson April 2013 - November 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson 2010 - 2011
Ortho-McNeil-Janssen Pharmaceuticals 2008 - 2010
Global Knowledge Training 1999 - 2000
Dentsply International/Ceramco Division 1991 - 1993
Education
Bloomsburg University of Pennsylvania 1984 — 1987
Bachelor of Science (B.S.)
Expert Choice, Inc. October 2014 - Present
Tidewater Cable, LLC April 2012 - Present
GlobalEyes 2009 - 2014
Global Knowledge Training March 2011 - April 2012
Tobii Technology AB 2006 - 2009
Artalytics, Inc. 2005 - 2006
CGI-AMS 2004 - 2005
Symantec 1999 - 2001
Skills
Start-ups, SaaS, Strategic Planning, Direct Sales, Management, Strategy, Account Management, Leadership, Product Development, Product Management, Program Management, Negotiation, Team Building, Process Improvement, Project Management, User Experience, Sales, Training, Enterprise Software, P&L Management, Market Entry, Product Marketing, Strategic Partnerships, Consulting, Eye Tracking, Cable Television, E-Commerce, B2B, Management Consulting, Entrepreneurship, Salesforce.com..., HubSpot, WordPress Design
Education
University of Virginia Darden School of Business
Master of Business Administration (M.B.A.)
Cheung Kong Graduate School of Business
Leading in an Emerging Economy
McIntire School of Commerce
Bachelor of Science (B.S.), Commerce
Global Knowledge Training January 2012 - Present
Skills
Active Directory, Microsoft Office, VMware, Network Architecture, Virtualization, Sales, SharePoint, Data Center, Cloud Computing, Training Delivery, Team Leadership, Windows 7, Help Desk Support, Technical Support, Management, Training, Citrix XenDesktop, Communication, Networking, SAN, System Architecture, Citrix XenApp
Education
Wake Technical Community College 2001 — 2003
Associate of Applied Science
Appalachian State University
Piedmont Community College
Global Knowledge Training June 2015 - Present
Global Knowledge Training June 2013 - June 2015
Skills
Leadership, Team Building, Organizational Learning, Technical Training, Sales, Performance Consulting, Soft Skills, Virtual Training, Change Management, Personal Development, Recruiting, Training Facilitation, Employee Engagement, Consulting, Culture Change, ILT, Staff Development, Career Development, Adult Learning Theory, Hands-on Training, Learning & Development..., Presentation Coaching, Organizational..., Job Aids, Training Management, Training Manuals, High Potential..., Train the Trainer, Performance Improvement, Career Counseling, Adult Education, Education Software, Trainers, New Hire Training, Learning Styles, Experiential Learning, Personnel Management, Technical Course..., Knowledge Management, E-learning..., Training Analysis, Designing Learning, Webinar Development, High Potential Programs, Sales Leadership..., Competency Based..., Adult Learning..., Webinars, Training Programs, Delivering Technical...
Education
Columbia Basin College 2010 — 2011
Wentworth Military Academy 2006 — 2008
High School Diploma, 11-12
Global Knowledge Training February 2015 - Present
Global Knowledge Training February 2014 - Present
Brookdale Senior Living September 2013 - November 2013
International Sports Management March 2013 - July 2013
Skills
Customer Service, Phone Etiquette, Employee Benefits, Sales, Event Management, Training, Recruiting, Employee Relations, CRM, Time Management, Employee Training, Customer Retention, Cold Calling, Coaching, Leadership Development, Strategy, Networking, Staff Development, Process Improvement, Leadership, Team Leadership, Team Building, Management, Project Management, Account Management
Education
Concordia University-Wisconsin 2009 — 2012
BS, Sport and Fitness Administration/Management
Global Knowledge Training November 2010 - Present
Nepean Oxford Learning Centre June 2008 - August 2009
Ottawa-Carleton District School Board September 2007 - June 2008
Ottawa-Carleton District School Board August 2006 - December 2007
Rockland Public School October 2005 - June 2006
Skills
Staff Development, Training, Team Building, Leadership, Adult Education, Interviews, Management, Needs Analysis, Program Management, Public Speaking, E-Learning, Microsoft Office, Customer Service, Teamwork, Networking, Curriculum Design, Instructional Design, Coaching, Leadership Development, Strategic Planning, Training Delivery, Learning Management, Employee Training, Instructor-led Training
Education
Queen's University 2006 — 2007
AQ Courses, Education - Guidance Part 1
Queen's University 2006 — 2007
AQ Courses, Education - Cooperative & Experiential Learning Part 1
University of Ottawa 2004 — 2005
B.Ed, Junior Intermediate Education (teacher)
Carleton University 2001 — 2003
BA, English, Psychology
2003
Bachelor; Bachelor of Arts, Education
Cisco July 2014 - Present
Global Knowledge Training March 2010 - July 2014
Century Marketing July 2007 - October 2009
Skills
Team Leadership, Training Delivery, Coaching, Vendor Management, Team Management, Team Building, Customer Retention, Business Process..., Strategy, Client Rapport, Sales, Long-term Customer..., Time Management, Leadership Development, Management, Employee Training, Sales Operations, Business Development, CRM, Needs Analysis, Selling, Networking, Teamwork, Customer Satisfaction, Building Relationships, Recruiting, Instructor-led Training, Sales Presentations, Performance Management, Consulting, Learning Management..., Interviews, Program Management, Strategic Partnerships
Education
Bowling Green State University 2002 — 2006
Bachelor of Science
TechnoLava February 2015 - Present
Global Knowledge Training January 2015 - Present
IT Services January 2010 - Present
Skills
IT Program/Project..., IT Service Management..., IT Service Metrics, Service Catalog, Service Level Agreements, Program Management, PMO, PMP, ISO 20000, Risk Management, Management Consulting, Project Management, Earned Value Management, COBIT, IT Service Management, Governance, ITIL, Information Technology, Technology Needs..., SDLC, Service Management, IT Management, IT Strategy, Enterprise Software, CMMI, Project Planning, Management, Information Security, Business Process, Disaster Recovery, Integration, Project Portfolio..., Enterprise Architecture, Professional Services, Requirements Analysis, Business Process..., Cross-functional Team..., IT Operations, Service Delivery, Incident Management, Business Continuity
Education
Central Michigan University 1978 — 1979
MA, Management & Supervision
University of Maryland University College 1974 — 1978
BS, Business Administration
Global Knowledge Training October 2014 - Present
Global Knowledge Training February 2013 - Present
Global Knowledge Training April 2010 - February 2013
Global Knowledge Training August 2009 - March 2010
Global Knowledge Training February 2007 - July 2009
Skills
Sales Hiring, Sales Rep Training, Call Center..., Sales Management, Business Development, Call Center Development, Sage CRM, Blended Learning, Account Management, CRM, Building Relationships, Coaching, Cold Calling, Customer Retention, Direct Sales, Employee Training, Inside Sales, Lead Generation, Instructor-led Training, Leadership, Learning Management, Management, Needs Analysis, SaaS, Sales, Sales Presentations, Sales Process, Salesforce.com, Solution Selling, Strategy, Team Building, Team Leadership, Training, Training Delivery, Relationship Building
Education
Bridgewater College 1998 — 2002
Bachelor's degree, Computer Information Systems Management
CoreDial, LLC June 2015 - Present
Global Knowledge Training January 2014 - March 2015
Global Knowledge Training August 2013 - January 2014
THE GREER GROUP INC. March 2013 - July 2013
Carolina Outdoor Creations Inc September 2012 - March 2013
Duke University January 2011 - July 2011
Artisan Paint Works, Inc. 2002 - 2009
Skills
Social Media, InDesign, Marketing, Dreamweaver, Graphic Design, Social Networking, Strategic Communications, Photoshop, Technical Writing, Project Management, Social Media Marketing, Communication, Illustrator, Management, HTML, Construction, PowerPoint, Construction Management, Word, design, CSS, Microsoft Word
Education
North Carolina State University 2009 — 2011
BA, Science, Technology and Society
Wake Tech Community College 2012 — 2013
Certificate, Construction Management
Universidad Internacional 2010 — 2010
Spanish
Cazenovia College 1992 — 1994
AAS, Illustration and Graphic Design
Zen Planner January 2015 - Present
Independent Contractor June 2008 - Present
Breathe Denver September 2010 - April 2013
G&H International Services, Inc. September 2003 - November 2007
Jones Cyber Solutions 2001 - 2003
Global Knowledge Training May 1998 - September 2002
Guoxin Lucent Technologies Network Technologies Co., Ltd. 2000 - 2001
Coopers & Lybrand August 1995 - May 1998
Skills
Teaching, Yoga, Wellness, Meditation, Community Outreach, Social Media, Public Speaking, Editing, Nonprofits, Fitness, Nutrition, Project Management, Lifestyle, Hatha Yoga, Wellness Coaching, Stress Management, Marketing, Coaching, Event Planning, Holistic Health, Customer Service
Education
Boston College 1991 — 1995
BA - Magna Cum Laude, English
L'Institut des Etudes Politiques 1993 — 1994
Year Abroad, Junior
Vision Critical July 2013 - Present
CDI College - an Eminata Group Company July 2012 - July 2013
Global Knowledge Training July 2008 - April 2012
CDI College December 2006 - July 2008
Adeccco Canada April 2004 - July 2006
Geac Canada ERP Software & Networking Technologies 1989 - 2004
Geac Canada ERP Software & Networking Technologies 1989 - 2004
Skills
New Business Development, Organizational..., Sales Management, Team Building, Strategic Planning, Change Management, Mergers, Process Engineering, Leadership Development, Training, Strategy, Business Process..., Program Management, Income Statement, Solution Selling, Management, Talent Management, Sales Operations, Sales, Leadership, Mentoring, Start-ups, Coaching, Process Improvement, Business Strategy, Team Leadership, Customer Retention, ERP, Vendor Management, Account Management, P&L Management, Enterprise Software, Sales Process, Direct Sales, Employee Relations, Executive Management, Organizational..., Marketing, Customer Service, Forecasting, Employee Training, Project Management, Human Resources, Performance Management, SaaS, Consulting, Business Process, B2B, CRM, Entrepreneurship
Education
Florida Metropolitan University - MBA 2007 — 2010
MBA, Business Administration
Laurentian University - Huntington University 1986 — 1989
BSc, Biology & Behavioural Neuroscience
Global Knowledge Training July 2013 - Present
Massage Envy August 2009 - July 2013
Carlson Wagonlit Travel August 2006 - May 2008
Wake County Public School System September 2005 - June 2006
Travel Managment Partners February 2005 - August 2005
BCD Travel September 2004 - February 2005
Strayer University May 2002 - April 2004
Travel Managment Partners dba Progress Energy/Carolina Power and Light June 2001 - April 2002
Rosenbluth International now known as American Express February 2001 - May 2001
International Travel Group August 1999 - February 2001
Skills
French, Spanish, Apollo GDS, Sabre, Certified Travel..., Sales Logix, Microsoft Office, Strategy, New Business Development, Employee Training, Security, Direct Sales, Sales Process, Training, Team Leadership, Solution Selling, Cold Calling, Consulting, Team Building, Account Management, Salesforce.com, Sales, Leadership, Coaching, Customer Service, Business Development
Education
Strayer University 2011 — 2014
Master's Degree, Educational Management and Technology
The Medical Arts School 2008 — 2009
Certificate, Massage Therapy/Therapeutic Massage
Institute of Certified Travel Agents 1995 — 1996
Certificationk, Tourism and Travel Services Management
University of North Carolina at Wilmington 1990 — 1995
Bachelor of Arts (B.A.), French Language and Literature
Universidad San Francisco de Quito 1993 — 1993
Certificate of Intermediate Spanish Language Proficency , Spanish Language and Literature
ASPE, Inc. May 2013 - Present
Global Knowledge Training September 2012 - Present
Why-What-How Consulting, LLC 2008 - Present
RTP IIBA Chapter 2007 - Present
Quintiles September 2012 - March 2013
Health Decisions 2008 - 2011
GlaxoSmithKline 1997 - 2008
Laboratory Corporation of America 1989 - 1995
Skills
Business Process, Business Analysis, Process Improvement, Business Process..., PMP, Agile Methodologies, Analysis, Software Documentation, Project Management, Business Transformation, Change Management, Team Leadership, Cross-functional Team..., SDLC, Business Strategy, Business Architecture, Business Process Design, Strategic Planning, Enterprise Architecture, Management Consulting, Visio, Requirements Analysis, BPMN, Software Project..., Vendor Management, Process Modeling, Knowledge Management, Quality Management, Problem Solving, CRM, Healthcare, Risk Management, UML, Use Case Analysis, Usability, Agile, BPM, Innovation, Rapid Prototyping, Management, Leadership
Education
Fuqua School of Business, Duke University 2004 — 2006
Master of Business Administration (MBA), Business Management
University of Bucharest
MS, Biology/Biochemistry
Borderfree October 2012 - Present
CBS Local October 2011 - October 2012
Google July 2007 - June 2009
Google April 2003 - September 2006
AOL September 2002 - April 2003
The Coca-Cola Company June 2002 - September 2002
Global Knowledge Training January 2001 - September 2001
Skills
PowerPoint, Word, Excel, Moodle, Articulate Presenter, Camtasia, SAP Expense Reports, SAP Purchasing, Microsoft Excel, Expense Reports, Online Advertising, Microsoft Word, E-commerce, Marketing, Google Adwords, Presenter, SEM, Strategy, System Applications, Digital Marketing, Digital Media
Education
Baylor University 1997 — 2000
MM, Choral Conducting, Vocal Performance
Grove City College 1991 — 1995
BM, Music Education
Global Knowledge Training May 2011 - Present
Parents in Partnership for Imagine International Academy of North Texas September 2012 - June 2013
AVAYA PARTNER COMMUNITY COUNCIL 2010 - April 2011
AVAYA PARTNER COMMUNITY COUNCIL 2006 - April 2011
Verizon 2004 - April 2011
Nortel 2001 - 2004
Nortel 2000 - 2004
Nortel 2000 - 2001
Nortel 1998 - 2000
RAYTHEON TI SYSTEMS (FORMERLY TEXAS INSTRUMENTS DEFENSE DIVISION) 1995 - 1998
Skills
Product Management, Vendor Management, Avaya, Channel Management, Telecommunications, Solution Selling, Sales Support, Channel, Go-to-market Strategy, Consultative Selling, Direct Sales, Cross-functional Team..., Product Marketing, Cisco, Customer Focus, Partner Management, Sales Process, Virtual Teams, Cisco Technologies, Channel Partners, Training, Vendor Relationships, Third Party Vendor..., Vendor Management..., Vendor Management Skills, Marketing Strategy, Marketing Communications, Team-oriented, Strategic Communications, Communication Skills, Sales Presentations, Written & Oral..., Proposal Writing, Proposal Generation, Value Based Selling, Selling Skills, Strategic Selling, Solution Development, Solutions Marketing, Fund Administration, Fundraising, Non-profit Volunteer, VoIP, Telephony, Selling, Unified Communications, Program Management, Wireless, Professional Services, Sales Operations
Education
The University of Texas at Arlington 1991 — 1995
MSEE, Electrical Engineering
Auburn University 1986 — 1991
BSEE, Electrical Engineering
Cedar Shoals High School
Softlanding January 2012 - Present
Boulevard Solutions May 1994 - Present
Boulevard Solutions April 1994 - Present
Boulevard Solutions January 1993 - Present
Global Knowledge Training January 2000 - January 2012
The University of British Columbia January 1999 - January 2012
General Physics Canada Limited 1996 - 2000
Mitel January 1988 - January 1992
Skills
Microsoft Exchange, Active Directory, Windows Server, Network Administration, VoIP, Microsoft Technologies, Unified Communications, Security, Virtualization, DNS, Microsoft Certified..., Skype for Business, Lync Server 2010, Networking, Hyper-V, Servers, Group Policy, Telecommunications, TCP/IP, DHCP, VPN, Technical Training, Network Security, VMware, System Administration, Windows 7, Cloud Computing, Integration, Enterprise Software, OCS, Windows Server 2008, Network Design, Cisco Technologies, Firewalls, Data Center, Blackberry Enterprise..., Lync, Disaster Recovery, Clustering, System Deployment, Deployment, WAN, Troubleshooting, Cluster, Lync 2013, Training, Presenter, Consulting
Education
CDI College 1984 — 1985
Computer Technician
Global Knowledge Training June 2010 - June 2010
Education
Arcadia University 2008 — 2010
Masters, International Peace & Conflict Resolution-Concentration International Law
Global Knowledge Training September 2001 - Present
Global Knowledge Training 2004 - 2010
Interpath Communications 1998 - 2000
Skills
Learning Solutions, Educational Services, Corporate Education, Learning Technology, Training Services, Product Management, Learning Strategies, Virtual Training, Courseware Development, Online Training, Blended Learning, Adult Education, Needs Analysis, Education Software, E-Learning, Training, Leadership, Strategic Partnerships, Lead Generation, Learning Management..., Learning Management, Instructional Design, SaaS, Consulting, Technical Training, Sales Process, Solution Selling, Business Alliances
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1996 — 1998
MBA, High Tech Marketing / Product Management
Brown University 1988 — 1992
BA, Organizational Behavior and Management
Global Knowledge Training January 2014 - July 2014
Dr. Kent & Associates February 2012 - August 2013
Robert L Williamson DDS January 2007 - September 2008
Global Knowledge Training April 2005 - May 2006
Irwin Mortgage June 2001 - November 2003
John C Woodall DDS July 1996 - October 2000
Skills
Accounts Receivable, Medical Billing, Invoicing, Medical Records, Insurance, Medicare, Dental Software, Orthodontics, HIPAA, Customer Service, Management, Medicaid Managed Care, Medical Coding, Dental Insurance, Accounts Payable, Office Management, Healthcare Management, Sales, Appointment Scheduling, Practice Management, Medicaid, Claims Resolution, 10 Key, PPO, Provider Relations, Dentistry, File Management, Multi-line Phone, Office Equipment, Health Insurance, Invoice Processing, Financial Statements, Bookkeeping, Account Reconciliation, Spreadsheets, Public Relations, Finance
Education
Irwin Mortgage 2001 — 2001
Mortgage Origination Certificate, Mortgage/Finance, 98%
Appalachian State University 1992 — 1996
Bachelor's degree in Sociology, Concentration in Criminology and Social Control
Sanderson High School
SAS June 2014 - Present
Global Knowledge Canada February 2012 - June 2014
Global Knowledge Training March 2011 - June 2012
TeleSwivel from Williams Innovations March 2010 - March 2011
Global Knowledge Training August 2008 - March 2010
Skills
Leadership, Customer Satisfaction, Customer Retention, Business Development, Account Management, Customer Service, Strategy, Predictive Analytics, Time Management, Management, Team Building, Sales Operations, Training, Employee Training, Marketing, Sales Process, Sales, Negotiation, Cloud Computing, Networking, Social Media, Solution Selling
Education
Campbell University
BA, Communication
Cary High, Cary NC
ASG Security May 2015 - Present
Global Knowledge Training June 2014 - May 2015
R&R Office Supplies & Furniture January 2014 - May 2014
North Raleigh Christian Academy May 2010 - August 2013
WJ Office January 2013 - April 2013
Appalachian State University October 2011 - December 2012
Skills
Customer Service, Leadership, Public Speaking, Social Media, Time Management, Social Networking, Event Planning, Management, Team Leadership, Marketing, Direct Sales, Leadership Development, Coaching, Strategy, Sales, Social Media Marketing, Training, Team Building, Research, Account Management, Photoshop, Teaching, Digital Photography, Project Management, Fundraising, Product Marketing, Microsoft Word, Microsoft Excel, Team Management, Entrepreneurship, Social Entrepreneurship, Business Development, Cold Calling, Customer Service..., Microsoft Office, Teamwork, Networking, Lead Generation, Communication
Education
Appalachian State University 2010 — 2013
Business Administration and Management, Entrepreneurship
North Raleigh Christian Academy 2006 — 2010
Diploma, High School/Secondary Diploma Programs
TransLoc October 2015 - Present
LearnQuest April 2015 - October 2015
Global Knowledge Training July 2014 - April 2015
ChannelAdvisor November 2013 - July 2014
Global Knowledge Training February 2012 - November 2013
Netsertive June 2011 - February 2012
IBISWorld December 2008 - February 2011
Yahoo! April 2008 - December 2008
PR Newswire 2007 - 2008
Wells Fargo Financial April 2005 - October 2006
Skills
Sales, Account Management, SaaS, Sales Process, Solution Selling, Salesforce.com, Customer Service, Sales Operations, Training, Marketing Strategy, Market Research, Microsoft Office, Social Media Marketing, Business Analysis, Project Management, Start-ups, Online Marketing, Marketing Communications, Public Relations, Negotiation, SEO, Business Intelligence, Email Marketing, Competitive Analysis, Customer Relations, Forecasting, Microsoft Excel, Event Planning, Linear Regression, Programming, Research, Contract Negotiation, Problem Solving, Public Speaking, PowerPoint, Writing, Photoshop, Word, Microsoft SQL Server, CAPM, Ruby, Ruby on Rails
Education
Duke University 1997 — 2001
B.A., Religion
Oregon State University 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Computer Science
Copley High School 1993 — 1997
High School Diploma
National Institute of Health Principal Investigator Intramural Research Program 2011 — 2012
Certificate, Clinical Research, 3.75
Fuze Box, Inc. July 2009 - Present
NCC Group August 2008 - July 2009
Global Knowledge Training 2007 - 2008
Qwest Communications January 2006 - December 2007
San Jose Mercury News 2003 - 2006
WebEx 1999 - 2003
Education
Cabrillo College 1984 — 1986
Computer Science
Global Knowledge Training September 2013 - Present
Global Knowledge Training June 2011 - August 2013
Global Knowledge Training October 2006 - June 2011
Global Knowledge Training February 2004 - September 2006
Global Knowledge Training October 1997 - February 2004
Britt Motivation May 1995 - July 1997
Skills
Certified Meeting..., CMP, Program Management, Project Management, Training, Management, Team Leadership, Account Management, Product Management, Cross-functional Team..., SharePoint, Sales, Networking, New Business Development, Cloud Computing, Product Marketing, Project Planning
Education
Appalachian State University 1988 — 1994
BS, Business; Hospitality Management
Global Knowledge Training June 2011 - Present
North Carolina School of Telecommunications - CCCC January 2000 - June 2011
Central Carolina Community College January 2000 - June 2011
FirstHealth of the Carolinas July 1995 - August 1999
The ComputerGroup August 1993 - July 1995
Allendale County Schools August 1989 - August 1992
Hampton District 2 Schools August 1987 - August 1989
ComputerLand June 1985 - November 1986
Tygarts Valley High School August 1982 - August 1985
Skills
XP, Wireless, Technical Writing, Telecommunications, Cisco Technologies, Integration, Switches, Training, PowerPoint, Linux, WAN, System Administration, Network Security, Consulting, Computer Hardware, Microsoft Office, Visio, Instructional Design, Troubleshooting, Windows, Strategy, Network Administration, Hardware, Security, Routers, Microsoft Excel, CCNA, Software Documentation, VoIP, Technical Support, Software Installation, Networking, Active Directory, Adult Education, Data Center, E-Learning, Enterprise Software, Fiber Optics, Higher Education, LAN-WAN, Leadership, Operating Systems, Program Management, Servers, TCP/IP, Telephony, Unified Communications, VMware, Windows 7, Windows Server
Education
MS, Networking-ECU. BA, Education-ABC. 39 Grad.HRs- Adult Education-USC. & Ed.Administration-WVU
East Carolina University 2002 — 2004
MS, Computer Network Administration. Industrial Management.
University of South Carolina, Graduate School 1988 — 1992
21 Graduate Hours, Community and Occupational Adult Education
West Virginia University, Graduate School 1983 — 1987
18 Graduate Hours, Education Administrarion
Alderson-Broaddus College 1978 — 1982
BA, Secondary Education, Library-Media Technology
Industry and discipline specific technologies
Training and certifications
Credit Suisse 2014 - Present
AT&T January 2014 - December 2014
NCIR 2012 - 2012
Intuit October 2009 - December 2011
Global Knowledge Training October 2007 - August 2009
CS Staffing June 2005 - September 2007
Kelly Services 2002 - 2005
Skills
Cisco Routers, CRM, Management, Training, Salesforce.com, Business Development, Sales Operations, Sales, Account Management, Contract Negotiation, Time Management, Leadership
Education
East Carolina University 2010 — 2013
Master of Business Administration (M.B.A.), Business with a concentration in Management Information Systems, 3.5
Central Michigan University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Biology, 3.0
IBM April 2015 - Present
Gold's Gym December 2013 - Present
Global Knowledge Training June 2014 - April 2015
Dry Mill Winery September 2012 - June 2013
Tarara Winery August 2011 - September 2012
Lockheed Martin February 2004 - May 2008
i2, Inc. October 2002 - January 2004
Kaplan January 2002 - May 2002
Inlingua August 2001 - January 2002
Winstar Communications June 1999 - August 2001
Skills
Curriculum Design, Teaching, Research, Adult Education, Instructional Design, Public Speaking, Curriculum Development, Program Management, Staff Development, Instructor-led Training, Training, Wine, Customer Service, Leadership, Policy, Intelligence Analysis, Employee Training, Management, Military
Education
American University 1996 — 1998
Master of Arts, International Communication
McMaster University 1991 — 1995
BA Honours, Political Science
University of Leeds 1993 — 1994
Third Year Abroad, Political Science and Government
Global Knowledge Training February 2015 - Present
Davalen, LLC January 2001 - January 2015
Davalen, LLC June 2005 - January 2007
Jacob Solutions, Inc May 2001 - June 2006
Microsmart LLC 1999 - 2001
Jacob Solutions, Inc. May 1997 - May 1999
New Horizons 1995 - 1997
First Baptist Church of Port Wentworth January 1986 - July 1994
Altamaha Baptist Church September 1982 - December 1984
United States Navy May 1977 - July 1978
Skills
WebSphere Portal, Websphere, Lotus Notes, WebSphere Application..., Lotus Domino, IBM Connectrions, Quickr for WebSphere..., Lotus Mobile Connect, Web Experience Factory, WebSphere Portlet..., WCM, Red Hat Linux, SUSE Linux, Lotus, Enterprise Content..., Enterprise Search, Enterprise Architecture, Architecture, Enterprise Software, Collaboration Solutions, IT Strategy, Solution Architecture, SOA, SaaS, Cloud Computing, Java Enterprise Edition, Business Process, Management, Software Development, Professional Services, WebSphere, Integration
Education
Boston University 1994 — 1995
Data Communications
SBTS 1978 — 1980
MDiv
The Citadel 1971 — 1975
BA, History
Global Knowledge Training January 2015 - Present
Truphone September 2014 - January 2015
Global Knowledge Training January 2013 - September 2014
Global Knowledge Training November 2011 - January 2013
Global Knowledge Training November 2009 - November 2011
Vail Resorts December 2008 - April 2009
Ameriprise Financial Services, Inc. August 2007 - December 2007
Skills
Financial Analysis, Customer Service, Budgets, Operations Management, Microsoft Word, Finance, Accounts Receivable, Accounting, Forecasting, Training, Marketing Strategy, Management, Time Management, Leadership, Sales, Team Building
Education
Appalachian State University 2004 — 2008
Bachelor of Science (BS), Accounting and Finance, Cumulative GPA 3.7 (Magna Cum Laude)
Dominion Lending Centre Aegis Mortgage Services Ltd. May 2014 - Present
Dominion Lending Centre Aegis Mortgage Services Ltd. January 2014 - May 2014
Global Knowledge Training September 2009 - December 2013
Nexient Learning 2006 - 2009
CDI Corporate Education 2001 - 2006
MicroCan 1999 - 2001
Productivity Point International June 1995 - 1999
Skills
Selling, Mortgage Lending, First Time Home Buyers, Customer Service, Residential Mortgages, Real Estate Financing, Refinance, Sales Process, Training, Debt Consolidation, Property, Rates, Real Estate, Investment Properties, Customer Satisfaction, Banking, Account Management, Sales, Solution Selling, Professional Services, New Business Development, Needs Analysis, Team Leadership, Cold Calling, Lead Generation, Customer Experience, Time Management, Direct Sales, Business Analysis, Sales Management, Change Management, SaaS, Business Development, Enterprise Software, Staff Development, Strategy, Employee Training, Coaching, Vendor Management, Consulting, Management, Salesforce.com, Customer Retention, Team Building, Building Relationships, Finance, Customer Relations
Education
UBC - Sauder School of Business 2014 — 2014
Mortgage Brokerage in British Columbia, Mortgage Professional
British Columbia Institute of Technology 2003 — 2012
Marketing Management (Professional Sales Option), Certificate
Langara College 1981 — 1983
Photography Diploma
Richmond High School 1978 — 1979
High School
SFU
SFU
SFU
Global Knowledge Training May 2015 - Present
Global Knowledge Training May 2014 - April 2015
Carousel Industries June 2011 - April 2014
TD April 2010 - May 2011
TD April 2009 - April 2010
Skills
Unified Communications, VoIP, Managed Services, Juniper, Video Conferencing, Call Center, Cloud Computing, Telecommunications, Disaster Recovery, SIP, Solution Selling, Security, LAN/WAN, VMware, Wireless Networking, Avaya, Data Center, Network Security, Wireless, Storage Area Networks, Virtualization, Customer Relations, Switches, Routers, Riverbed, Telephony, WAN, Customer Service, Cold Calling, Networking, Training, Account Management, Avaya Technologies, Juniper Technologies, Call Centers, SAN, Direct Sales, Cisco Technologies, Leadership, Sales Process, Sales
Education
American International College 2004 — 2009
Bachelor of Business Administration, Business
Merrimack High School 2000 — 2004
US Army May 2012 - Present
Global Knowledge Training November 2011 - July 2012
US Navy January 2008 - January 2011
US Navy December 2003 - December 2007
Skills
Training, Security Clearance, Leadership, Cross-functional Team..., Military, Navy, DoD, Government, Management, Military Experience, Budgets, Defense, Analysis, Government Contracting, Instructor-led Training, Leadership Development, Top Secret
Education
Columbia College 2008 — 2011
Bachelor of Science in Business Administration, Accounting
Trimont Real Estate Advisors February 2015 - May 2015
DesertedRoad June 2006 - January 2015
Global Knowledge Training February 2013 - August 2014
ExecuTrain October 2012 - December 2013
Sciberus July 2012 - October 2012
TMX Finance May 2012 - July 2012
AlertSite August 2007 - November 2007
The Rush Fitness Complex January 2005 - August 2006
Hyde Eyecare Associates February 2002 - August 2006
First Baptist Church Concord January 2004 - December 2004
Skills
Software Project..., LINQ, Silverlight, SaaS, JavaScript, Business Development, Cloud Computing, Strategic Planning, Office 365, Microsoft Dynamics, WCF Services, Teaching, Visual Studio, C#, Microsoft Exchange, Web Applications, Mobile Applications, Application Lifecycle..., Microsoft SQL Server, IIS, SharePoint, Team Foundation Server, Microsoft SharePoint, Windows Embedded, Windows Azure, SOA, XML, XAML, ASP.NET, AJAX, jQuery, Agile Methodologies, HTML, TFS, VMware, Databases, Lead Generation, Scrum, CRM, Active Directory, Enterprise Software, SDLC, Business Intelligence, Architecture, Architectures, SEO, Microsoft Technologies, Software Development, Web Development
Education
The Southern Baptist Theological Seminary 2006 — 2006
Masters in Evangelism and Apologetics
Carson-Newman University 1998 — 2003
BA, Religion, Business, Computer Science
BTG February 2013 - Present
CryoLife, Inc. January 2011 - February 2013
ForTec Companies November 2007 - December 2010
Global Knowledge Training November 2005 - October 2007
Ferguson Enterprises January 2005 - October 2005
GE May 2003 - August 2003
Skills
Operating Room, Account Management, Medical Devices, New Business Development, Capital Equipment, Market Development, Disposables, Endovascular, Angioplasty, Interventional Radiology, Nephrology, Surgical Device Sales, Interventional..., Cath Lab, Vascular Surgery, Catheters, ENT, Neurosurgery, Medical Sales
Education
Clemson University - College of Business and Behavioral Science 2000 — 2004
BS
Sound Caterers, LLC October 2013 - Present
MCELIXIR.com August 2000 - Present
US Federal Government August 2013 - December 2014
US Federal Government August 2011 - July 2013
Global Knowledge Training 2008 - 2009
Educational Data Systems Incorporated September 2006 - April 2008
United States Air Force 1995 - 1999
United States Air Force 1995 - 1999
Skills
Brand Ambassadorship, Talent Management, Voice Acting, Marketing, Public Speaking, Marketing Strategy, Public Relations, Wedding DJ, Voice Over, Management, Event Planning, Sales, Strategic Planning, Leadership, Live Sound, Social Media Marketing, Emcee, Government Contracting, Music Industry, Business Advising, Small Business, Contract Negotiation, Government Proposals, Customer Service, Voiceovers, Special Events, Microsoft Office, Event Management
Education
University of Maryland - Robert H. Smith School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Executive MBA
Temple University - Fox School of Business and Management 2004 — 2006
Bachelor's Degree, Marketing
Community College of Philadelphia 2001 — 2004
Associate's Degree, Business Administration and Management, General
Global Knowledge Training May 2015 - Present
Top of the Hill December 2010 - May 2015
Craft Public House July 2013 - December 2013
MacGregor Drafthouse July 2008 - February 2011
Rudino's Sports Porch October 2007 - December 2010
Big Entertainment Llc January 2007 - December 2008
Back 9 pub August 2007 - September 2008
The Mariposa School August 2006 - October 2007
Skills
Sales, Customer Service, Management, Social Networking, Social Media, Social Skills, Food & Beverage, Alcoholic Beverages, Employee Training, Hiring Employees, Menu Development, Manage Client..., Product Marketing, Event Planning, Sales Promotion, Inventory Management, CRM, Account Management, Leadership, Public Speaking, Microsoft Office, Team Leadership, Training, Team Building
Education
Appalachian State University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Saint Mary's School 2000 — 2002
High School Diploma
Global Knowledge Training June 2013 - Present
Greater Raleigh CVB April 2011 - May 2013
Old Savannah Tours November 2009 - April 2011
Savannah Menu July 2007 - November 2009
Destination Savannah April 2006 - June 2007
Skills
Leadership, Hospitality, Hotels, Tourism, Advertising, Marketing, New Business Development, Customer Service, Social Media, Strategic Planning, Marketing Strategy, Training, Press Releases, Sales, Business Development, PowerPoint, Negotiation, Public Relations, Microsoft Excel, Marketing Research, Community Outreach, Food, Office Management, Problem Solving, Public Speaking, Customer Satisfaction, Management, Events, Sustainability, Email Marketing, Time Management, Advisement, Customer Retention, Sales Process, Account Management, Strategy, Project Management, Event Management, Trade Shows, Social Media Marketing, Social Networking, Marketing Communications, Leadership Development, Online Marketing, Team Building, Cold Calling, B2B, Team Leadership, Budgets, Market Planning
Education
Campbell University 2003 — 2007
Bachelor of Business Administration (BBA), Business Management
Global Knowledge Training March 2013 - Present
Universal Meeting Management, Inc. July 2007 - March 2013
Education
Bowling Green State University 2003 — 2006
Bachelor of Science (BS), Communication, General
Global Knowledge Training June 2015 - Present
Applied Technologies, Inc. Product Design and Engineering April 2014 - Present
EPL November 2008 - June 2013
Pierce Group Benefits 2006 - 2008
Trio Clinical Resourcing 2005 - 2006
Skills
Lifesciences, GLP, Quality Assurance, Data Analysis, Pharmaceutical Industry, Biotechnology, Research, Microsoft Excel, Microsoft Office, Project Management, Clinical Trials, Customer Service, Teaching, CRO, Software Documentation, Outlook, PowerPoint, EDC, Microsoft Word, Employee Benefits, Team Building, Contract Management, Event Planning, Data Management, Quality Control, Event Management, Budgets, Clinical Development
Education
Campbell University 1997 — 1999
Bachelor of Business Administration (BBA)
Campbell University, Lundy-Fetterman School of Business 1997 — 1999
Bachelor's of Business Administration, Business Administration and Management, General
Little Guys Movers August 2015 - Present
Triangle Direct Media February 2015 - July 2015
Global Knowledge Training October 2014 - December 2014
A Cleaner World July 2014 - September 2014
Cook Out® Restaurants March 2014 - July 2014
Cracker Barrel September 2012 - March 2013
Camp Mondamin May 2012 - August 2012
Skills
PowerPoint, Customer Service, Organization, Tutoring, Data Entry, Critical Thinking, Research, Microsoft Office, Teaching, Microsoft Word, Higher Education, Time Management, Teamwork, Social Networking, Facebook, Customer Satisfaction, Microsoft Excel, Public Relations, Communication, Creative Writing, Event Planning, Leadership, Sales
Education
Appalachian State University 2011 — 2014
Coursework completed towards, Kinesiology and Exercise Science
Mitchell High School 2007 — 2011
High School/Secondary Diploma Programs
Global Knowledge Training November 2013 - Present
Global Knowledge May 2005 - November 2013
Productivity Point International January 2001 - May 2005
Guest Instructor- Wake Technical Community College 2005 - 2005
Technical Resource Group September 1998 - January 2001
Skills
Instructional Design, E-Learning, Instructor-led Training, ADDIE, Needs Analysis, Blended Learning, Learning Management, ILT, Learning Management..., Distance Learning, Adult Education, Performance Consulting, Hands-on Training, Adult Learning Theory, WebEx, Technical Writing, Training Delivery, Employee Training, Dreamweaver, Flash, Training, Organizational..., Technical Training, CRM, Job Aids, Curriculum Design, SharePoint, Coaching, SnagIt, Instructional Technology, Performance Improvement, Content Development, Knowledge Management, Multimedia, Workshop Facilitation
Education
Appalachian State University 1993 — 1997
BA English, minor Environmental Chemistry
E.A Laney High School
Global Knowledge Training May 2015 - Present
Global Knowledge Training February 2014 - May 2015
Global Knowledge Training January 2014 - February 2014
Global Knowledge Training April 2012 - January 2014
Michelin July 2009 - December 2011
Fidelity Investments February 2009 - July 2009
Credit Suisse June 2007 - December 2008
Credit Suisse June 2007 - July 2008
Skills
Business Analysis, Training, Management, Program Management, Leadership, Microsoft Excel, Project Management, Business Process..., Lead Generation, Recruiting, Maintaining Strong..., International Sales, Growth Strategies, Territory Account..., Territory..., Goal-driven leader, Human Resources, New Business Development, Analysis, Account Management, Security, Cold Calling, Salesforce.com, Interviews, CRM, Sales Process, Business Development, Solution Selling, Leadership Development, Direct Sales, Team Leadership, Exceptional People..., Business Excellence, Friendly Personality, Building Relationships, Customer Oriented, SaaS, Sales Operations, Relationship Building
Education
Barton College 2003 — 2007
Bachelor of Science, Business Administration and Economics
Bunn
OpenText April 2013 - Present
New Horizons - Tampa Bay 2012 - 2012
GFI Software April 2010 - November 2010
ScriptLogic September 2007 - April 2010
Global Knowledge Training 2004 - 2006
Skills
Lead Generation, Sales, Business Development, Selling, Enterprise Software, Team Leadership, Leadership, Training, Salesforce.com, Marketing, Email Marketing, Strategy, Account Management, Business Intelligence, CRM, Cloud Computing, Cold Calling, Professional Services, Networking, SaaS, Solution Selling
Education
College of Charleston
Bachelor of Science, Business Administration and Management, General
Global Knowledge Training August 2015 - Present
New Horizons Computer Learning Centers November 2011 - August 2015
MAX Technical Training October 2008 - October 2011
Galerie March 2006 - September 2008
New Horizons Computer Learning Centers February 2001 - March 2006
Skills
Microsoft® Sales &..., StrengthsFinder® -..., Target Account Selling..., Ken Blanchard..., Ken Blanchard..., Huthwaite SPIN®..., Huthwaite SPIN® Selling..., Dale Carnegie..., Dale Carnegie Sales..., Strategic Planning, Account Management, Team Leadership, Team Building, Sales Management, New Business Development, Cross-functional Team..., Business Development, Leadership, Direct Sales, Training, Solution Selling, Sales Process, Strategic Partnerships, Lead Generation, Pipeline Management, Marketing Strategy, Social Media, Marketing, Management, Sales Presentations, B2B, Professional Services, Product Management, Sales, Coaching, Selling, Sales Operations, CRM, Networking, Salesforce.com, Customer Satisfaction, Process Improvement, Cold Calling, Cloud Computing, Program Management, Product Development, Enterprise Software, Business Strategy, Mentoring Of Staff, Positive Can-do Attitude
Education
Carnegie Mellon University 1989 — 1993
BFA, Fine Arts
Global Knowledge Training June 2015 - Present
Global Knowledge Training July 2013 - June 2015
Bridgestone Golf March 2011 - July 2013
Bridgestone Golf October 2010 - March 2011
Bridgestone Golf March 2010 - October 2010
Skills
Sales, Account Management, Sales Operations, Merchandising, Sales Management, Marketing, Customer Service, Golf, Marketing Strategy, Sports Marketing, New Business Development, Retail, Product Development, Sporting Goods, Sports, Management, Direct Sales, Leadership, Sales Process, Cold Calling
Education
Carson-Newman College 2004 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Telecom Resources International Inc. July 2011 - Present
Global Knowledge Training March 2000 - May 2006
Nortel Networks February 1979 - February 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Budgets, Strategic Planning, Vendor Management, Process Improvement, Project Management, Program Management, Telecommunications, Integration, VoIP, IT Management, Wireless
Education
Control Data Corporation 1972 — 1973
Programming Technology, Computer Programming
Baylor University 1967 — 1971
Bachelor of Science (B.S.), Biology, General
Samanage August 2015 - Present
ChannelAdvisor September 2014 - May 2015
Global Knowledge Training February 2012 - March 2014
Aerotek 2011 - January 2012
Hyatt Place June 2010 - June 2011
Skills
Training, Leadership, Management, Networking, Interviews, Cold Calling, Time Management, Project Management, Account Management, CRM, Marketing, Customer Satisfaction, Sales Management, Business Development, Lead Generation, Coaching, Microsoft Office, Salesforce.com, Sales Operations, B2B, Human Resources, Talent Management, Negotiation, Direct Sales, SaaS
Education
Appalachian State University 2004 — 2009
Bachelor’s Degree
Hill+Knowlton Strategies June 2014 - Present
Strategy Line 2006 - Present
Kanata Race Day 2011 - 2013
Mercury Grove 2011 - 2013
Richcraft Recreation Complex 2010 - 2013
Algonquin College 2000 - 2005
Global Knowledge Training 1998 - 2001
EworldIT 1997 - 1999
Skills
Public Speaking, Product Evangelism, Online Marketing, Marketing Strategy, Analytics, Social Media Marketing, Digital Marketing, Strategic Planning, Web Analytics, Business Strategy, Budgeting, Business Planning, Event Management, Market Research, Social Networking, Brand Development, Mobile Marketing, Strategy Development, Online Advertising, Social Media, Strategy, Budgets, Website Development, SEO, Fundraising, Leadership, Entrepreneurship, Non-profits, Lead Generation, Advertising, Start-ups, Training, Mobile Devices, Web Design, Marketing Communications, Sales, Marketing, Program Management, Project Management, New Business Development, Negotiation, Coaching, Small Business, Email Marketing, B2B Marketing, Strategic Partnerships, E-commerce, Nonprofits, Management Consulting, Digital Media
Education
Carleton University
Algonquin College of Applied Arts and Technology
Algonquin College of Applied Arts and Technology
Global Knowledge Training June 2004 - Present
The News and Observer / McClatchy Interactive May 1999 - December 2003
Channel Master Satellite December 1993 - April 1999
Johnston County Visitors Bureau November 1993 - 1999
Smithfield Herald Publishing Company November 1989 - November 1993
Skills
Social Media, Network Security, Marketing Communications, Social Media Marketing, Cloud Computing, Facebook, Virtualization, YouTube, vSphere, OS X, Computer Security, VMware, Digital Marketing, Advertising, Social Networking, Online Content Creation, Blogging, Press Releases, Twitter, Brand Management, Mac OS X, RSA Security, IBM Training, Event Based Marketing, LinkedIn, Newsletters, Training, Project Management, Marketing, Networking, B2B, Strategic Partnerships, Web Content, Video, Photography, Product Management, Email Marketing, Mac, SEO, Content Management, Online Marketing, Web Analytics, WordPress, Online Advertising, Corporate Communications, Website Development, SEM, Publications, Public Relations, Content Strategy
Education
Campbell University
BA, Mass Communications/Public Relations
AchieveGlobal Management Training 1998 — 1999
Zenger-Miller Frontline Management
Global Knowledge
Digital21 January 2013 - Present
Global Knowledge Training April 2012 - December 2012
Global Knowledge Germany April 2010 - April 2012
US Air Force November 2002 - April 2010
26th Operational Weather Squadron, US Air Force September 2000 - November 2002
Skills
Project Management, Program Management, Military Operations, Leadership, Training, Meteorology, Military Experience, Military Training, Army, Military, Crisis Management, Operations Management, CAPM, DoD, Networking, Public Speaking, Middle East, Bible, Android, Speech Writing, Writing, Interpersonal..., Team Building, E-Learning, Air Force, Organization, Management, Interpersonal...
Education
University of Phoenix 2015 — 2017
Bachelor’s Degree, Small Business Administration/Management
Heidelberg Bible Institute 2006 — 2012
Bachelor of Theology, Theology/Theological Studies
University of Phoenix 2002 — 2007
Associate of Arts (A.A.), General Studies
Community College of the Air Force 2002 — 2005
Associate's Degree, A.S. Weather Technology
Global Knowledge Training April 2011 - Present
TDS 2009 - 2011
ABS Associates 2008 - 2009
Castle Metals 2005 - 2008
Skills
Technical Training, Key Account Management, Process Improvement, Training & Development, Organizational Learning, Project Implementation, Microsoft, Cisco, VMware, ITIL, Citrix, Avaya, Cisco Technologies, Employee Training, Managed Services, Cloud Computing, Enterprise Software, CRM, Data Center, Networking, Selling, Sales Operations, Management, Business Development, Training, Leadership, Outsourcing, Strategic Planning, Sales, Telecommunications, Consulting, Solution Selling, Product Management, Unified Communications, New Business Development, Marketing, VoIP, Account Management, Direct Sales, Sales Process, Strategy, Salesforce.com, Team Leadership
Education
Bradley University
North Park University
Bachelor's degree, Management Information Systems, General
Global Knowledge Training December 2014 - April 2015
Synthes January 2014 - October 2014
Synthes January 2010 - December 2013
Synthes February 2008 - December 2009
Synthes May 2006 - January 2008
WakeMed August 2005 - April 2006
Appalachian State University August 2002 - May 2005
Skills
Leadership, Sales, Account Management, Medical Devices, Operating Room, Customer Service, People Skills, Surgeons, Work Ethic, Reliability, Team-oriented, Training, Goal Oriented, Orthopedic, Healthcare, Hospitals, Medical Sales, Operating Room Sales, Team Leadership, Strategic Planning, Sales Operations, Process Improvement, Sales Process
Education
Appalachian State University 2001 — 2005
Bachelor of Science (BS), Kinesiology and Exercise Science
National Academy of Sports Medicine
Certified Personal Trainer
Walmart August 2012 - Present
Children's Hospital of Eastern Ontario January 2012 - August 2012
Global Knowledge Training June 2011 - November 2011
Loblaw Companies Limited August 2008 - March 2011
Loblaw Companies Limited August 2008 - July 2010
Loblaw Companies Limited August 1996 - July 2010
Loblaw Companies Limited August 1996 - November 2002
Loblaw Companies Limited January 1998 - January 2002
Loblaw Companies Limited January 1996 - January 2002
Skills
Human Relations, Performance Management, Customer Relations, Employee Relations, Administrative Duties, HR Policies, Employment Law, Documentation, Leadership, Software Documentation, Employee Training, People Skills, Administrative Work, Coaching, Customer Service, Interviews, Talent Management
Education
Algonquin College of Applied Arts and Technology 2008 — 2010
Human Resources
Notre Dame High School 1986 — 1990
Global Knowledge Training April 2015 - Present
Bank of America February 2014 - April 2015
Rapid Fitness/Complete Nutrition May 2012 - September 2013
RBC Bank / PNC Bank April 2011 - March 2012
Wells Fargo May 2010 - February 2011
Wachovia Bank January 2009 - May 2010
RBC Bank January 2006 - December 2008
Skills
Banking, Credit, Branch Banking, Cross Selling, Retail Banking, Loans, Commercial Lending, Commercial Banking, Microsoft Money, Credit Analysis, Sales, Customer Service, Lines Of Credit, Consumer Lending, Deposits, Cash Management, Real Estate, Negotiation, FHA
Education
Cape Fear Community College 2003 — 2006
NA, Business Administration, Management and Operations
Global Knowledge Training December 2011 - Present
Mohanna Sales Representatives July 2010 - July 2011
Mohanna Sales Representatives November 2008 - August 2010
Mohanna and Associates, Inc. August 2006 - November 2008
Dora Brothers Hospitality November 2004 - December 2005
Skills
Outsourcing, Cloud Computing, ITIL, Project Management, VMware, Virtualization, RedHat, Security, Mobile Computing, Salesforce.com, Advertising, Enterprise Software, Management, New Business Development, Sales, Selling, Strategic Partnerships, Training, Business Development, Leadership, Social Networking, Solution Selling
Education
Ball State University 2001 — 2005
BA, College of Communication, Information and Media- Telecommunications, Sales
OCIO, State of California (formerly DTS, formerly Teale Data Center) April 2012 - Present
Coldwater Creek August 2005 - January 2012
Global Knowledge Training August 2000 - August 2005
Skills
Network Security, Cisco Technologies, Active Directory, BMC Remedy, Operating Systems, Troubleshooting, ITIL, TCP/IP, Software Documentation, DNS, Windows Server, IIS, Technical Support, Windows, Networking, VoIP, Firewalls, Disaster Recovery, DHCP, Data Center, System Deployment, Computer Hardware, VPN, Information Technology, LAN-WAN, IT Management, System Administration, Network Administration, IT Service Management, Cisco IOS, Switches
Education
Biola University 1979 — 1980
LoL, Foreign Language
Global Knowledge Training May 2015 - Present
Global Knolwedge Training August 2013 - May 2015
LENOVO January 2012 - June 2013
LENOVO August 2010 - January 2012
DISH NETWORK August 2005 - August 2010
ENTERPRSE RENT-A-CAR July 2004 - August 2005
JOHN HANCOCK LIFE INSURANCE COMPANY March 2004 - July 2004
Skills
Sales, Sales Operations, Direct Sales, Leadership, Cross-functional Team..., Training, Selling, Account Management, B2B, Marketing, Salesforce.com, Call Centers, Vendor Management, Program Management, Sales Process, Solution Selling, Retail, Customer Retention, E-commerce, Customer Service, Telecommunications, CRM, Analysis, Lead Generation, Strategic Planning, Cold Calling, Project Management, Strategic Partnerships, Product Marketing, Customer Satisfaction, Consultative Selling, Product Management, Competitive Analysis, Advertising, Sales Management, Call Center
Education
Appalachian State University 1998 — 2003
Bachlor of Arts, & Bachlor of Science, French, & Advertising
Global Knowledge 2014 - Present
Global Knowledge Training LLC April 1997 - Present
Global Knowledge Training 2007 - 2010
Global Knowledge Training 2006 - 2007
Global Knowledge Training 2004 - 2005
Global Knowledge Training 2002 - 2003
Spirent Communications November 2001 - March 2002
Global Knowledge Training 2000 - 2002
Global Knowledge Training 1999 - 2000
Global Knowledge Training 1998 - 1999
Skills
Business Development, Strategy, Training, Solution Selling, Management, Sales Management, Leadership, Sales Process, Sales Operations, Account Management, Sales, Program Management, Direct Sales, New Business Development, Team Leadership, Strategic Partnerships, Change Management, SaaS, Cloud Computing, Project Management, Process Improvement, Vendor Management, Channel Partners, Managed Services, Unified Communications, Networking, Lead Generation, CRM, Business Planning, Integration, Enterprise Software, Product Management, Product Marketing, Project Planning, Channel, Customer Retention, Selling, Product Development, B2B, Sales Presentations, Call Centers, Professional Services, Sales Enablement, Cross-functional Team..., Key Account Management, Building Relationships, IBM Certified, Global Strategy..., Creative Concept Design, Portfolio Management
Education
North Carolina State University 1994 — 1997
Bachelor of Arts (B.A.)
Appalachian State University 1993 — 1994
Asheboro High 1989 — 1993
Global Knowledge Training June 2015 - Present
Global Knowledge Training July 2014 - June 2015
Study Group 2004 - 2014
Embassy English May 2007 - October 2009
Skills
Revenue Analysis, Revenue Recognition, Collections, Managing Database, Financial Reporting, Customer Service, Salesforce.com, Databases, Employee Training, Hiring, Business Process..., Accounts Receivable, Finance, Management, Higher Education, International Education, Staff Development, Public Speaking, Teaching, Leadership, Microsoft Office, Sales, Training, Strategic Planning
Education
Cornell University 1995 — 1999
Bachelor of Arts (B.A.), History
Saint Xavier High School 1992 — 1995
VMware 2007 - Present
Pearson/VMware Press & Sybex/Wiley Press January 2004 - Present
Global Knowledge Training 2004 - Present
Bill Ferguson Enterprises dba Parallel Connections January 1995 - Present
New Horizons Computer Learning Centers 2001 - 2013
Pearson Education 2003 - 2011
New Horizons Computer Learning Centers 2004 - 2009
ExecuTrain 1996 - 1999
Skills
Information Technology, VMware, vSphere, Virtualization, Cloud Computing, VMware ESX, Servers, Disaster Recovery, Network Security, Active Directory, DNS, Cisco Technologies, SharePoint, Windows Server, Operating Systems, Storage, Microsoft Certified..., Data Center, Group Policy, Microsoft Technologies, VMware Infrastructure, Citrix, Storage Area Networks, Windows 7, Networking, Hyper-V, Firewalls, SAN, Microsoft Exchange, System Administration, Security, High Availability, VDI, VMware vSphere
Education
Auburn University 1979 — 1983
Industrial Management
Samanage April 2015 - Present
Samanage October 2014 - March 2015
Global Knowledge Training October 2011 - September 2014
Yay Advertising Co. January 2011 - September 2011
Susan G. Komen for the Cure June 2009 - August 2009
Carolina Counseling March 2004 - August 2007
Wolfe & Hurst Bond Brokers, Inc May 2006 - August 2006
Skills
Account Management, Marketing, Cold Calling, Customer Service, Leadership, Management, Sales Process, Sales Management, Lead Generation, Direct Sales, Training, Time Management, Sales, Networking, Sales Operations, CRM, Social Networking, Social Media, Solution Selling, Business Development, Customer Retention, ITIL Certified, Customer Satisfaction, Team Leadership, Salesforce.com, Inside Sales, Building Relationships, Coaching, New Business Development, Team Building, SaaS
Education
Appalachian State University 2006 — 2010
Bachelor of Science in Business Administration, Marketing
Cardinal Gibbons High School 2002 — 2006
Global Knowledge Training August 2015 - Present
QuickStart Intelligence August 2008 - August 2015
Pepsi Bottling Group October 2006 - July 2008
Pepsi Bottling Group July 2003 - July 2006
Skills
Retail, SharePoint, Vendor Management, Enterprise Software, Strategic Planning, Sales Management, Solution Selling, Cloud Computing, Partner Management, Direct Sales, New Business Development, CRM, Sales, Salesforce.com, Account Management, Data Center, B2B, Networking, Training, Business Intelligence, Team Leadership, Project Management, Visio, Leadership, Virtualization, Microsoft Office, SaaS, Business Development, Microsoft CRM, Management, Disaster Recovery, Microsoft Technologies, Security, Channel Partners, Lead Generation, Customer Service, Professional Services, Business Analysis, Program Management, Sales Process, VMware
Education
California State University-Long Beach - College of Business Administration 2003 — 2008
Bachelors, Business
Mira Costa High School
BURKS LLC January 2000 - Present
Global Knowledge Training September 2013 - Present
Jack Morton Worldwide March 2014 - Present
CertifyU July 2014 - Present
DeVry Univerisity April 2014 - Present
NCR Corporation June 2013 - September 2013
West Georgia Technical College March 2010 - June 2013
M.E.N.S. Wear Inc. June 2009 - April 2013
NIIT Limited July 2012 - March 2013
NCR Corporation November 2011 - August 2012
Skills
CCNA, A+ Certified, Cisco, Operating Systems, Workstations, Routers, Managed Services, Active Directory, Windows, Troubleshooting, System Administration, XP, Desktop Support, Windows Server 2003, Network Security, Microsoft Office, Windows Server, Windows 7, Servers, Software Installation, Network Administration, Windows Server 2008, SharePoint, Security, Antivirus, VoIP, Administration, TCP/IP, Hardware, VPN, Problem Solving, Switches, DHCP, Visio, Firewalls, Deployment, Wireless, Network+ Certified, Certified Novell..., Windows Vista, Windows 2000, Consulting, Learning Consultant, Training Delivery, Hardware Installation, Hitachi Storage, Novell Certified, Cisco Technologies, Technical Support, Red Hat Linux
Education
DeVry University 2010 — 2015
Bachelor of Science (BS), Network & Communications Management, 3.89
Global Knowledge Training June 2010 - Present
Baguettaboutit August 2014 - Present
Global Knowledge Training February 2014 - December 2014
Global Knowledge Training May 2012 - January 2014
Global Knowledge Training June 2010 - May 2012
Heartland Payment Systems January 2008 - June 2010
SunTrust January 2006 - December 2007
Payment Alliance International 2005 - 2006
Skills
E-Learning, Lead Generation, Project Management, iPad, Training, Solution Selling, Team Leadership, Training Delivery, Cold Calling, Sales, Sales Process, Coaching, Team Building, Direct Sales, Account Management, Leadership, Talent Management, Sales Presentations, Strategic Planning, Time Management, Blended Learning, New Business Development, Team Management, Negotiation, Networking, Business Development, Needs Analysis, Customer Service, B2B, Selling, Management, Customer Retention, Sales Management, Building Relationships, Sales Operations, Sales Prospecting, Security, Deal Closure, Strategy, Cloud Computing, Strategic Partnerships, System Administration, Employee Training, Instructor-led Training, Selling Skills, Learning Management, CRM, SaaS, Leadership Development, Salesforce.com
Education
Campbell University 1997 — 2001
Bachelor's degree, Mass Communications/Advertising Sales
Garner Senior High School 1993 — 1997
Global Knowledge Training October 2010 - August 2013
Fidelity Investments (Veritude) August 2010 - October 2010
Capital Creations Gourmet Pizza August 2006 - July 2010
Wachovia Corporation April 2007 - January 2008
Skills
Accounting, Customer Service, Management, Team Leadership, Insurance, Accounts Receivable, Financial Reporting, Payroll, Forecasting, Financial Analysis, Budgets, Process Improvement, Training, Finance, Access, Analysis, Outlook, SAP, Microsoft Excel, Time Management, Account Management, Leadership, Microsoft Word, Team Building, Accounts Payable
Education
Appalachian State University 2003 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
MedRisk Inc. November 2014 - Present
Prism eSolutions March 2012 - November 2014
MedRisk, Inc. February 2011 - March 2012
Prism eSolutions November 2006 - February 2011
Global Knowledge Training April 2004 - September 2006
Home Properties April 2002 - April 2004
Skills
ColdFusion, T-SQL, SQL, Microsoft SQL Server, HTML, CSS, Technical Documentation, Hands-on Training, Social Media, Testing, Software Documentation, Visio, SDLC, Microsoft Office, Troubleshooting, Software Development, Databases
Education
La Salle University 2004 — 2010
MBA, Specialization in Management Information Systems
Cabrini College 1998 — 2002
B.A., English/Communications
ExitCertified November 2014 - Present
Quint Wellington Redwood January 2014 - October 2014
TEKsystems March 2013 - January 2014
Trivera Technologies May 2009 - March 2013
Global Knowledge July 2006 - May 2009
Global Knowledge Training April 2005 - July 2006
Global Knowledge Training April 2003 - March 2005
Global Knowledge Training May 2002 - April 2003
Skills
Partner Management, Account Management, Training, Salesforce.com, Sales, Direct Sales, Team Leadership, Telecommunications, Management, Strategy, Vendor Management, Solution Selling, Change Management, Needs Analysis, Training Needs Analysis, Learning Management, Leadership, Training Delivery, Training & Development, Program Management, Business Development, Strategic Partnerships, Product Management
Education
Appalachian State University 1996 — 2001
BS, BSBA Business Management
Appalachian State University 1996 — 2001
BS, Industrial and Organizational Psychology
Global Knowledge Training May 2014 - Present
Fidelity Investments 2007 - Present
Simmons and Associates Realty and Simmons Construction 2004 - 2006
Coldwell Banker, Howard Perry and Walston 2004 - 2004
Simmons & Associates Realty - Simmons Construction 2002 - 2003
Virginia State Senate 2002 - 2002
Skills
Leadership, Sales, Customer Service, Training, Marketing, Microsoft Office, Strategic Planning, Project Management
Education
Appalachian State University 1999 — 2001
Bachelor of Science, Political Science, Political Campaigns
Barton College 1997 — 1999
SAS February 2014 - Present
SAS August 2013 - February 2014
Global Knowledge Training April 2012 - August 2013
Global Knowledge Training April 2011 - August 2013
Global Knowledge May 2007 - March 2011
AT&T September 2003 - September 2006
Nortel September 1996 - September 2001
Skills
Analytics, Sales Operations, Business Development, SAS, Business Analysis, Customer Retention, Strategy, Account Management, Sales, Leadership, Marketing, Entrepreneurship, Business Intelligence, Online Marketing, Sales Process, Product Marketing, Digital Media, Customer Intelligence, Cloud Computing, Project Management, Training, Management, Program Management, Sales Management, Networking, Mobile Devices, Team Leadership, SaaS, Strategic Partnerships, Enterprise Software, Online Advertising, Direct Sales, CRM, Partner Management, Lead Generation, Customer Satisfaction, B2B, Professional Services, Advertising, New Business Development, Advertising and..., Marketing for small..., Ad Serving, Visual Analytics, Predictive Analytics, Text Analytics
Education
Campbell University
Master of Business Administration (MBA), Business
Meredith College
BS Business, Busness/ Marketing
Whiteville High
Bronto Software March 2015 - Present
ADP March 2013 - March 2015
Bronto Software February 2009 - February 2013
BrightDoor Systems January 2006 - January 2009
Global Knowledge Training December 2001 - August 2002
Toshiba America Information Systems December 1996 - April 1998
Casio December 1995 - December 1996
Ogilvy & Mather 1988 - 1989
Skills
SaaS, Salesforce.com, Lead Generation, Email Marketing, Account Management, Business Development, Analytics, Marketing Strategy, Enterprise Software, Strategy, Selling, Digital Marketing, Cloud Computing, Sales Process, Sales, CRM, Marketing, Leadership
Education
Washington and Lee University 1985 — 1987
BS Business Administration
ArtCenter College of Design 1989 — 1992
BA, Advertising Design
Global Knowledge Training May 2013 - Present
Cooperative Solutions, Inc. 1999 - Present
System Source 1998 - Present
ETG - Enterprise Technology Group 1997 - 1999
Orange Systems 1996 - 1997
Skills
Disaster Recovery, Microsoft Certified..., Microsoft SQL Server, SQL, Security, Integration, Operating Systems, Training, Database Design, Virtualization, Database Administration, Data Warehousing, Enterprise Software, T-SQL, Management, Technical Support, Windows Server
Education
Auburn University 1989 — 1993
BS Computer Science
Global Knowledge January 2006 - Present
Global Knowledge Training 2005 - Present
Skills
E-learning, Flash, Graphics, Adobe Creative Suite, Premiere, Illustrator, Web Design, Graphic Design, Illustration, Photoshop, ActionScript, CSS, HTML, Dreamweaver, User Interface Design, E-Learning, HTML 5, Multimedia, InDesign, Web Development, After Effects, Captivate, User Experience, Flash Animation, Layout, Storyboarding, Interaction Design, Logo Design, Adobe Acrobat, Motion Graphics, Information Architecture, Animation
Education
Cleveland Institute of Art 1999 — 2004
Bachelor's degree, Fine Arts
Global Knowledge Training October 2011 - Present
D. VanEvery and Associates October 2009 - October 2011
Universal Meeting Management March 2006 - September 2009
Resort Destinations April 2000 - February 2006
Octagon December 1999 - March 2000
Special Olympics North Carolina 1998 - 1999
Skills
Event Management, Microsoft Office, Hospitality, Logistics, Marketing, Hotels, Contract Negotiation, Project Management, Sponsorship, Sales, Meeting Planning, Nonprofits, Customer Service, Sales Management, Public Relations, Recruiting, Social Media, Marketing Communications, Leadership, Social Media Marketing, Event Planning, Account Management
Education
Bowling Green State University 1994 — 1998
BS, Sports Management
Solon High School 1990 — 1994
Aramark February 2009 - Present
Aramark April 2006 - February 2009
Aramark October 2004 - April 2006
Global Knowledge Training 1999 - 2003
Global Knowledge Training 1999 - 2001
Global Knowledge Training 1999 - 2001
Global Knowledge Training 1999 - 2001
Skills
Onboarding, Employee Relations, Talent Acquisition, HRIS, Human Resources, Succession Planning, Talent Management, Employee Engagement, Personnel Management, Organizational..., Labor Relations, Management, Workforce Planning, Leadership, HR Policies
Education
Meredith College 1993 — 1997
Bachelor of Science (BS), Psychology
Duke University
Certificate in Human Resources
Global Knowledge Training March 2014 - Present
Global Knowledge, LLC. March 2012 - March 2014
U.S. Department of the Army August 2010 - February 2012
Global Knowledge January 2008 - August 2010
Skills
IT Management, Microsoft Exchange, Help Desk Support, Technical Support, Troubleshooting, Active Directory, Windows 7, SharePoint, System Administration, Windows Server, Networking, Process Improvement
Education
TUI University 2008 — 2011
BSITM, Information Technology Management
Community College of the Air Force 1998 — 2000
AAS, Instructor of Technology and Military Science, Teaching
Community College of the Air Force 1996 — 1998
AAS, Weather Technology
Cisco November 2012 - Present
Cisco October 2010 - November 2012
Proteus Networks December 2007 - October 2010
Global Knowledge Training 1997 - 2007
Skills
Computer Security, Network Architecture, Network Security, Data Center, Telecommunications, Routing, Juniper, JUNOS, BGP, Security, Strategy, Firewalls, ISE, TrustSec, Strategic Planning, Project Management, Account Management, Cisco Firewall Security, Cisco Technologies, Cisco Security, Cisco Certified, CCIE R&S
Education
Drexel University 2010 — 2016
BS, Computer Security Technology
Dulaney Senior High School 1981 — 1983
TREND MLS June 2010 - Present
TREND MLS October 2005 - June 2010
Global Knowledge Training July 2002 - July 2005
Global Knowledge Training May 2000 - July 2002
Skills
C#, ASP.NET, ASP.NET MVC, SSO, SAML 2.0, WCF Services, Web Development, Secure Coding, JavaScript, ORM Tools, WS-Federation, OAuth, Information Security, jQuery, IIS, Microsoft SQL Server, Entity Framework, HTML5, Windows Services, NLog, WS-*, .NET, VB.NET, Forms Development, Castle Windsor, IoC, NHibernate, ASP.NET AJAX, JSON, Web Services, Web Applications, Software Development, LINQ, MVVM, XML, Visual Studio, PHP, CSS, Requirements Analysis, Peer Mentoring, ASP.NET Web API, Agile & Waterfall..., Unit Testing, NuGet, SOA, SOAP, SoapUI, T-SQL, Federated Identity..., TFS
Education
DeSales University
Bachelor of Applied Science (B.A.Sc.), Management Information Systems and Services
Three-Ships July 2015 - Present
Sageworks January 2015 - Present
Relias Learning February 2014 - January 2015
FacilityDude May 2012 - February 2014
ImageSoft, Inc. January 2011 - November 2011
Global Knowledge Training October 2008 - December 2010
BUILDERadius September 2007 - September 2008
Skills
Sales Process, Enterprise Software, Salesforce.com, Account Management, SaaS, Direct Sales, Cold Calling, Solution Selling, Lead Generation, New Business Development, Cloud Computing, Business Development, Sales, Customer Service
Education
Appalachian State University 2002 — 2006
Bachelor's, Communication, Journalism, English
Appalachian State University 2002 — 2006
Bachelor's Degree, Journalism, Communication
Statesville Road Elementary
Statesville Road Elementary
Global Knowledge Training May 2014 - Present
North Carolina Education Lottery September 2012 - May 2014
Bobbi Brown Cosmetics; Laura Mercier Cosmetics October 2007 - July 2012
Clear Channel Communications September 2011 - May 2012
R.E.A.L Elevator Solutions, Inc. January 2010 - July 2011
Skills
Promotions, Customer Relations, Social Media Marketing, Customer Service, Event Management, Advertising, Event Planning, Public Speaking, Marketing, Sports Marketing, Retail, Social Networking, Time Management, Social Media, Public Relations, Fashion, Email Marketing, Marketing Communications, Film
Education
Barton College 2002 — 2006
BA, Mass Communications and Theatre
JF Webb 1999 — 2002
JF Webb
ChannelAdvisor December 2014 - Present
ChannelAdvisor July 2013 - Present
Global Knowledge Training October 2011 - May 2013
A Number of Small, For-Profit Companies April 2011 - May 2012
National Board of Medical Examiners January 2007 - April 2011
National Board of Medical Examiners January 2005 - January 2007
University of Pittsburgh, Learning Research and Development Center (LRDC) September 1999 - October 2004
Skills
Competitive Intelligence, Knowledge Management, Business Analysis, Writing, Process Improvement, Research, Project Management, Healthcare Information..., Information Technology, Market Research, Educational Technology, Visio, PowerPoint, Cross-functional Team..., Requirements Analysis, SharePoint, Editing, Problem Solving, SDLC, Technology Needs..., Leadership, E-Learning, Change Management, Program Evaluation, Instructor-led Training, Software Documentation, Higher Education, Information Management, Organizational..., Training, SPSS, Analysis, Technical Writing, Social Media, Public Speaking, Integration, IT Strategy, Policy, Business Intelligence, Healthcare, Instructional Design, Software Project..., Project Planning, Microsoft Office, Strategic Planning, HTML, Web 2.0, Management, Data Analysis, Qualitative Research
Education
Drexel University 2006 — 2010
M.S., Library and Information Science (Competitive Intelligence and Knowledge Management)
University of Pittsburgh 1999 — 2003
B.A., English Writing (poetry, creative nonfiction)
IBM May 2011 - December 2013
Progress Software January 2005 - April 2011
Global Knowledge Training August 2003 - December 2004
CGI - American Management Systems (AMS) August 2002 - July 2003
Embarcadero Technologies August 2000 - July 2002
Strategic Analysis Incorporated June 1997 - July 2000
Slippery Rock University 1995 - 1997
Skills
Salesforce.com, Enterprise Software, Business Intelligence, Enterprise Architecture, Solution Selling, Virtualization, Databases, Data Warehousing, SaaS, Analytics, Cloud Computing, VMware, Integration, Software Industry, Strategy, Big Data, Hadoop, Database Security, Master Data Management..., Information Life Cycle..., Data Security, Data Quality, Customer Experience, Customer Insight, Enterprise Account..., ETL
Education
Slippery Rock University of Pennsylvania 1995 — 1997
Masters of Science, Summa Cum Laude, 3.9 GPA, Health Science
Clarion University of Pennsylvania 1991 — 1995
Bachelor of Arts, English & Speech Communication, Cum Laude
Latrobe High School
SchoolDude.com April 2011 - Present
Global Knowledge Training 2007 - 2008
Skills
SaaS, Cloud Computing, Account Management
Education
Auburn University
Allstream January 2001 - Present
Global Knowledge Training July 1997 - January 2001
Entrust Technologies January 1995 - July 1997
Skills
PKI, Identity Management, Network Security, Cloud Computing, Security, Firewalls, Penetration Testing, MPLS, VPN, CISSP, Network Architecture, Integration, TCP/IP, Data Center, Enterprise Architecture, Vulnerability Assessment, Information Security, Managed Services, Information Security..., Computer Security, Disaster Recovery, Solution Architecture, VoIP, Unified Communications, Virtualization, Network Design, Telecommunications, Professional Services, Networking, IP, ITIL
Education
Carleton University 1984 — 1988
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
University 1983 — 1987
Engineering, Computer Systems
Ministry of Community and Social Services June 2013 - March 2015
TD Securities February 2012 - May 2013
Global Knowledge Training February 1999 - January 2012
PBSC 1998 - 2003
Skills
Courseware Development, Public Speaking, Mentoring, Curriculum Design, E-learning, Education Software, Needs Analysis, E-Learning, Adult Education, Blended Learning, Learning Management, Learning Management..., Instructor-led Training, Training Delivery, Training, Distance Learning, Coaching
Education
Doctor Babasaheb Ambedkar Marathwada University 1990 — 1994
Reagan Security August 2015 - Present
Global Knowledge Training February 2014 - August 2015
CertForce March 2011 - February 2014
Reagan Systems, Inc. January 2002 - March 2011
ITG International June 1996 - January 2002
The Kemtah Group, Inc. 1995 - June 1996
Skills
Program Management, Training, Training Delivery, Leadership Development, Instructor-led Training, Coaching, Executive Coaching, Leadership, Consulting, Networking, Executive Development, Software Documentation, Information Technology, Performance Improvement, Program Facilitation, SharePoint, Strategic Leadership, Adult Education, Integration, 360 Feedback, MBTI, Project Management, Workshop Facilitation, Employee Training, Proposal Writing, Career Management, Executive Management, Business Coaching, Thought Leadership, Retreats, Information Security, Needs Analysis, E-Learning, Technical Training, Workforce Development, Organizational..., Presentation Coaching, Organizational Learning, Instructional Design, Information Assurance, Information Security..., Government Contracting, Cyber Warfare, Cyber-security, Cyber Risk, IT Governance, IT GRC
Education
Edinburgh Business School - Heriot-Watt University 2013 — 2017
Master of Business Administration (MBA), Business Administration / Strategic Planning
St Tikhon's Orthodox Theological Seminary 2005 — 2007
Master of Divinity (MDiv), Orthodox Christian Theology / Priestly Formation, 3.7 [48 UNITS]
Global Knowledge Training September 2015 - Present
Ameriteach February 2012 - Present
New Horizons Computer Learning Centers February 2009 - February 2012
New Horizon CLC February 2006 - February 2009
Skills
SharePoint, Microsoft Office, Cisco Sales Training, CompTIA Sales Training, Project Management..., Microsoft Sales Training, VMware Sales Training, Sales Management, Retail Management, Inside Sales, Direct Sales, IT Solutions Consulting, Solution Selling, Account Management, VMware, Strategic Selling, Training, Project Management, Recruiting, Cold Calling, Management, Customer Service, Enterprise Software, Virtualization, Program Management, Sales, CRM, Store Management, Sales Process, Strategy, Leadership, Selling, Employee Training, Strategic Partnerships
Education
Colorado State University-Pueblo 1986 — 1990
BSBA, Business Administration and Management, General
I am an independent contractor July 2005 - Present
Global Knowledge Training 2005 - 2013
Skills
Business Development, Public Speaking, Leadership Development, Leadership, Coaching, Team Building, Executive Coaching, Training, Organizational..., Personal Development
Education
Carleton University
Bachelor of Arts (B.A.), English and Sociology
University of Toronto
Bachelor of Education (BEd)
DSK Learning Solutions October 2007 - Present
Global Knowledge Training April 2008 - April 2010
Global Knowledge Training August 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Leadership, Social Networking, Coaching, Change Management, Training, Project Management, CRM, Technical Writing, Leadership Development, PMO, Program Management, ERP, E-Learning, Instructional Design, Training Delivery, Software Documentation, Employee Training, Needs Analysis, Instructor-led Training, Learning Management
Education
Villanova University 2010 — 2010
Certificate of Achievement, Six Sigma Green Belt
Brenau University 1980 — 1984
Bachelor of Arts (BA), Journalism
Global Knowledge Training 2015 - Present
ShareFile November 2010 - November 2013
Alliance International April 2005 - November 2010
Skills
Citrix, SaaS, Account Management, Microsoft Exchange, Enterprise Software, Cold Calling, Cloud Computing, Solution Selling, Business Development, Sales, Salesforce.com
Education
North Carolina State University 2010 — 2012
Special Education
Columbus State University 2001 — 2004
BS, History
Global Knowledge Training May 2012 - Present
Peace Presbyterian Children's Center August 2009 - May 2012
Skills
Curriculum Development, Teaching
Education
Appalachian State University 1990 — 1994
Bachelor's degree, Elementary Education
Law Offices of David Z Su December 2014 - Present
Global Knowledge Training August 2012 - September 2013
Local Bars July 2010 - July 2012
Thompson Hotels September 2011 - December 2011
Skills
Hospitality, Customer Service, Hotel Management, Microsoft Office, Tourism Management, U.S. Immigration Law, Legal Translation
Education
Centennial College 2009 — 2011
Hotel and Resort Management, Hospitality Administration/Management
Tianjin Normal University 2004 — 2008
Bachelor Business Management, Tourism Management
CBRE September 2013 - Present
Massage Envy June 2011 - Present
Global Knowledge Training June 2005 - May 2009
Skills
Licensed Massage..., Multitasking Skills, Typing, Microsoft Excel, Microsoft Office, Customer Service, Customer Satisfaction, Customer Oriented, Soft Skills
Education
Richland College 2010 — 2015
Associate of Science in Business Management
ATI Career Training Center-Dallas 2007 — 2008
Licensed Massage Therapist, Massage Therapy
Duke University November 2008 - Present
Continental Service Solutions, Inc June 2002 - June 2008
Global Knowledge Training 2000 - 2002
Union Carbide UCAR Emulsion Systems 1995 - 1999
Skills
CPA, Accounting, Financial Reporting, Financial Analysis, Finance, Financial Accounting, Microsoft Office, Accounts Payable, General Ledger, Global Cash Management, Cash Management, SAP, QuickBooks, Microsoft Excel, Subsidiaries
Education
Campbell University, Lundy-Fetterman School of Business 1991 — 1993
Bachelor's degree