Global Warranty Group
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Global Warranty Group Employees
Carrington College February 2015 - Present
Carrington College November 2014 - Present
Global Warranty Group January 2013 - November 2013
Skills
Customer Service, Outlook, Problem Solving, Phlebotomy, Autoclave, Vital Signs, HIPAA, Injections, Medical Records
Education
Carrington College-Boise 2014 — 2015
Technical Certificate, Medical/Clinical Assistant
Global Warranty Group December 2013 - Present
Cricket Communications April 2006 - April 2013
Cricket Communications March 2003 - April 2006
Enterprise Rent-A-Car 2000 - 2003
Skills
Sales Operations, Training, Merchandising, Channel, Management, Recruiting, Sales, Retail, Customer Retention, Direct Sales, Customer Service, Sales Process, Cold Calling, Telecommunications, Customer Experience, Wireless, Team Building, Product Management, Salesforce.com, Employee Training, Mobile Devices, Cellular Communications, Inventory Management, Customer Satisfaction, Account Management, Call Centers, Cross-functional Team..., Sales Management, Vendor Management, CRM, B2B, Forecasting, Product Marketing, Leadership, Team Leadership
Education
Iowa Western Community College 1997 — 1999
Associate's degree, Electronic Publishing
Westco Martinizing February 2015 - Present
Global Warranty Group December 2012 - July 2014
Skills
Microsoft Excel, Microsoft Office, Accounts Receivable, Customer Service, Microsoft Word, Outlook, Customer Satisfaction, Customer Retention, Call Centers
Education
Colorado Technical University 2014 — 2018
Bachelor of Applied Science (BASc), Information Technology
College of Western Idaho 2011 — 2013
Global Warranty Group September 2013 - July 2014
Warrantech Corporation, An AmTrust Financial Company (AFSI) December 2011 - August 2013
Ridgepoint Group June 2011 - December 2011
Tribeca LLC January 2007 - April 2010
Genica Corp 2005 - 2007
FedEx January 2001 - January 2005
FedEx November 1989 - January 2001
Skills
Product Marketing, Retail, B2B, Business Development, Business Strategy, Contract Negotiation, E-commerce, Leadership, Management, Marketing, Negotiation, Start-ups, Strategic Planning, Strategy, Team Building, Sales, New Business Development
Education
Saint Leo University
BA, Business and minor in Theology
Saint Leo University
Business Administration, Management and Operations
Northwest Building Systems June 2014 - Present
Global Warranty Group May 2012 - June 2014
Automatic Sycnc Technologies January 2012 - April 2012
Ken's Bicycle Warehouse March 2011 - April 2012
Marrow Components February 2011 - February 2012
Sun Valley Ski Tools September 2010 - March 2011
George's Cycling April 2010 - September 2010
LiveRez August 2008 - September 2009
Clearwire June 2005 - September 2006
Skills
Customer Retention, Customer Service, Retail, Facebook, Account Management, B2B, Sales Operations, Customer Satisfaction, AutoCad, Civil Drafting, SketchUp, Customer Relations, Product Development, Microsoft Office, HTML + CSS, Web Design, SEO, Graphic Design, Social Media Marketing, Problem Solving, Excel, Outlook, Word, Writing, PowerPoint, HTML, Windows, Microsoft Excel
Education
Minnesota State College-Southeast Technical 2013 — 2015
AAS, Computer Aided Design Drafting Technologies
ITT Tech 2003 — 2005
Associate Degree, Information Technology of Multimedia Design
First Nation Bank of Griffin March 2015 - Present
Procom Wireless September 2013 - March 2014
Global Warranty Group March 2014 - 2014
Verizon Wireless June 2000 - August 2013
Cellular One 1999 - 2000
Mary Kay Independent Business Owner 1997 - 1999
Skills
Sales, Sales Management, B2B, Account Management, Contract Negotiation, Communication, Small Business Marketing, New Business Development, Exceeding Quotas, Leadership Development, Strategic Leadership, Sales Operations, Sales Hiring, Multi-channel Retail, Employee Training, Customer Experience, Customer Retention, Direct Sales, Leadership, Management, Motivation, Recruiting, Sales Process, Telecommunications
Education
University of West Georgia 1990 — 1992
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Gordon College (GA) 1987 — 1989
Associate's degree, Business Administration and Management, General
GHS
Global Warranty Group January 2013 - November 2013
Skills
Customer Service, Account Management, Sales Operations, Customer Retention, Sales Management, Sales Process, Call Centers, Customer Satisfaction, Sales, Retail, Warranty
Education
Carrington College-Boise 2014 — 2015
Technical Certificate, Medical Assistant
College of Western Idaho
Worth Ave. Group September 2014 - Present
Global Warranty Group February 2011 - August 2014
dba Badcock Home Furniture June 2006 - January 2011
AMT Service Corp. September 2004 - June 2006
VAC Service Corp. August 1986 - August 2004
American Express August 1984 - August 1986
Deloitte August 1982 - August 1984
Skills
Retail, Small Business, Sales Support, Start-ups, P&L Management, Call Centers, Training, Sales Management, Call Center, Sales Operations, Contract Negotiation, Sales, Account Management, Strategic Partnerships, New Business Development, Budgets, Management, Customer Service, Pricing, Advertising, Sales Process, Customer Retention, Business Development, Finance, Selling
Education
Queens College 1978 — 1982
BA, Accounting and Economics
. August 2014 - Present
Global Warranty Group March 2013 - August 2014
Safeware Insurance August 2010 - March 2013
Assurant Solutions November 2007 - March 2010
Assurant April 2004 - October 2007
Assurant Group February 2001 - April 2004
Assurant Group March 1999 - March 2001
Skills
Strategic Partnerships, Program Management, Leadership, Account Management, Business Development, Analysis, Operations Management, Competitive Analysis, Strategy, CRM, Sales Operations, Marketing, Cross-functional Team..., Management, Training, Customer Retention, Sales Management, Sales, New Business Development, Vendor Management, Managed Services, Team Leadership, Retail, Customer Experience, Team Building, Contract Negotiation, Mergers & Acquisitions, Call Centers, Start-ups, Customer Service, Strategic Planning, Product Management, Sales Process, Marketing Strategy
Education
Barry University 1997 — 1999
MBA, Business Administration
Gardner-Webb University 1990 — 1994
BS, International Business
Suffolk Center for Speech August 2013 - Present
Global Warranty Group February 2011 - September 2012
SSB Rentals Inc. November 2005 - February 2011
Skills
Photoshop, Microsoft Excel, PowerPoint, Marketing Communications, Microsoft Word, Online Marketing, Social Media, Marketing Strategy, Customer Service, Marketing, Sales
Education
New York Institute of Technology 2007 — 2009
Bachelor of Science (B.S.), Business Administration and Finance, 3.8
Suffolk County Community College
A.A.S, Retail Business Management
Page One Power April 2013 - Present
UNHLY Supply Things August 2014 - Present
Planet Snow August 2010 - January 2015
Global Warranty Group August 2012 - March 2013
Banshee Bungee March 2011 - March 2012
High Cascade Snowboard Camp June 2008 - August 2010
Skills
InDesign, Photoshop, Logo Design, Adobe Creative Suite, Typography, Layout, Web Design, Posters, Marketing, Art Direction, Graphics, Creative Direction, Illustration, Corporate Identity, Brochures, Mac, Illustrator, Graphic Design, Brand Development, Advertising
Education
Boise State University 2006 — 2010
BFA, Graphic Design
University of Utah 2005 — 2006
Graphic Design
MagnaPoint Commercial Funding, LLC 2014 - Present
Global Warranty Group 2003 - 2014
Skills
New Business Development, Start-ups, Contract Negotiation, Retail, P&L Management, Product Management, Project Management, Account Management, Customer Satisfaction, Customer Retention, Call Center, Sales Management, Call Centers, Sales Operations, Consumer Electronics, Strategic Partnerships, Operations Management, Cross-functional Team..., Wireless, Strategy, Management, Financial Reporting, Sales Presentations, P&L Analysis, Cross Selling, Financial Planning, Break-even Analysis, Team Leadership, Human Resource...
Education
New York Institute of Technology
Better Finance July 2013 - Present
Global Warranty Group January 2011 - January 2012
Universal Data Consultants January 2008 - January 2011
American Wireless January 2007 - January 2008
BRIGHTPOINT LTD January 2005 - January 2007
Rustic Kitchen January 2000 - January 2002
Skills
Retail, Contract Negotiation, Budgets, Start-ups, Sales Management, Account Management, Sales Operations, Sales Process, Lead Generation, Direct Sales, Sales, Salesforce.com, Cold Calling, Management, New Business Development, Selling
Education
Keystone College 1999 — 2001
Business Administration
Video Benefits Guy, LLC June 2011 - Present
EmployeeTech January 2013 - Present
Global Warranty Group December 2013 - August 2014
Weill Cornell Medical College December 2012 - May 2013
Independent Consultant September 2008 - May 2011
OnlineBenefits/A.D.A.M., Inc. January 2000 - July 2008
Draft Worldwide January 1997 - December 1999
Aetna Life & Casualty July 1990 - December 1996
Skills
Microsoft SQL Server, Employee Benefits, Business Intelligence, Data Center, Process Improvement, Quality Assurance, Databases, T-SQL, SDLC, Integration, Project Management, Disaster Recovery, Testing, Strategy, Management, Enterprise Software, SQL, Leadership
Education
Cornell University 1986 — 1990
BS, Economics
Wireless Victors Consulting July 2014 - Present
Global Warranty Group April 2011 - July 2014
Wireless Victors Consulting March 2009 - April 2011
AWI Inc January 2007 - January 2009
Brightpoint 2004 - 2007
American Wireless April 2002 - December 2003
CellStar 1998 - 2002
Hi-Tec Outlet 1986 - 1997
Skills
Contract Negotiation, Wireless, Retail, Sales Management, Account Management, Telecommunications, Marketing, Strategic Partnerships, Management, Customer Retention, Business Development, Sales Operations, Product Marketing, Sales, Product Management, New Business Development, Channel, Start-ups, Direct Sales, SaaS, Strategy, Selling, Sales Process, Mobile Devices, Budgets, Leadership, Training, Competitive Analysis, Program Management, Customer Satisfaction, Call Centers, Product Launch, B2B, Cross-functional Team..., Product Development, Solution Selling
Education
Texas Christian University 1983 — 1985
MBA, Marketing and Finance
The University of Texas at Arlington 1980 — 1983
BBA, Management
Ramapo Regional 1977 — 1979
HS, College Prep
UNITE HERE HEALTH December 2014 - Present
Global Warranty Group February 2013 - August 2014
ActionLink May 2012 - February 2013
Bankers Warranty Group October 2000 - October 2011
Alpha Channel March 1999 - February 2000
CDW November 1997 - March 1999
Philips Consumer Electronics October 1995 - October 1998
Skills
Sales, CRM, Competitive Analysis, Channel, Project Management, Customer Service, Training, Advertising, Management, Sales Management, Team Management, Customer Satisfaction, Marketing, Social Media, Public Speaking, Program Management, Merchandising, Leadership, Retail, Business Development, Pricing, Selling, Employee Training, Process Improvement, Coaching, Team Leadership, Call Centers, Customer Retention, Operations Management, Sales Process, Account Management, Team Building, Time Management, Sales Operations, Negotiation, B2B, Marketing Strategy, Recruiting, Contract Negotiation, Direct Sales, New Business Development, Product Marketing, Forecasting, Budgets, Strategic Planning, P&L Management, Event Management, Human Resources, Salesforce.com, Trade Shows
Education
Columbia College Chicago
BA, Management
Sears Holdings Corporation 2015 - Present
H&S Consulting Services 2014 - Present
Global Warranty Group April 2012 - July 2014
Safeware Insurance November 2010 - March 2013
Blue Raven Technology March 2010 - November 2010
Assurant Inc April 2002 - March 2010
N.E.W. Customer Service Companies May 1995 - March 2002
Tandy - Incredible Universe March 1994 - March 1995
Circuit City 1983 - 1995
Circuit City Stores Inc. May 1983 - March 1994
Skills
Product Marketing, Management, Sales Management, Strategy, Team Building, Insurance, Leadership, Business Development, Account Management, Sales, Strategic Planning, New Business Development, Customer Service, Sales Operations, Marketing Strategy, Strategic Partnerships, Cross-functional Team..., Retail, Product Management, Selling, Program Management, Marketing, Operations Management, Customer Retention, Training, Competitive Analysis, Vendor Management, Contract Negotiation, P&L Management, Sales Process, Direct Sales
Education
University of Maryland College Park 1982 — 1986
University of Maryland University College
Global Warranty Group March 2011 - Present
CitiXsys Technologies January 2006 - October 2009
Unilux Technologies September 2004 - January 2006
Skills
C#, ASP.NET, WCF, Web Services, Microsoft SQL Server, Design Patterns, Subversion, ASP.NET MVC, VB.NET, Project Management, LINQ, .NET, VSS, SOA, XML, Software Project..., SSRS, Crystal Reports
Education
Allahabad Agricultural Institute 2003 — 2005
Master's Degree, Information Technology, 83%
National Institute of Information Technology 1994 — 1995
Diploma in Systems Management, Management Information Systems and Services, A+
Berhampur University 1991 — 1993
BSc (CBZ), Chemistry Botany Zoology
Hewlett-Packard November 2014 - Present
Global Warranty Group September 2012 - August 2014
MarkMonitor March 2011 - September 2012
Advantage Sales & Marketing May 2009 - February 2011
T-Mobile May 2004 - February 2009
Navistar Inc January 2002 - January 2004
Sears Holdings Corporation December 1997 - January 2002
Skills
Salesforce.com, E-commerce, Customer Experience, Direct Sales, Team Leadership, Customer Retention, Product Management, Team Building, Vendor Management, Management, Telecommunications, Microsoft Excel, Training, PowerPoint, Recruiting, Coaching, Microsoft Word, Operations Management, Outlook, Change Management, Employee Training, Hiring, Time Management, Call Center Development, Social Media, Business Planning, Business Strategy, Strategy, Performance Management, Team Management, Cross-functional Team..., Leadership Development, Telemarketing, Human Resources, Advertising, Building Relationships, Mobile Devices, Teamwork, Training Delivery, Avaya, Product Development, Data Entry, IVR, Microsoft Office, Event Management, Wireless, VoIP, Customer Satisfaction, Sales, Sales Operations
Education
Brigham Young University 1994 — 1997
BS, Sociology
Famous Tate Appliances & Bedg March 2015 - Present
KSB Consultants LLC August 2014 - September 2014
Global Warranty Group October 2012 - August 2014
Bankers Warranty Group September 1994 - August 2012
VAC Service Corp 1996 - 2006
Skills
Call Center, Sales Management, Marketing Strategy, Sales Process, Consumer Electronics, Training, Profit, Sales, Product Marketing, Retail, New Business Development, Account Management, Management, Selling, Marketing, Strategic Partnerships, Customer Service, Program Management, Business Development, Sales Operations, Manufacturing, Customer Retention, Salesforce.com, Budgets, CRM, B2B, Call Centers, Strategic Planning, Contract Negotiation, Forecasting, Product Management, Customer Satisfaction, Start-ups, Product Development, Leadership, Competitive Analysis, Operations Management, Cross-functional Team..., Strategy, Pricing, P&L Management, Direct Sales, Executive Management
Education
Northern Illinois University 1976 — 1979
Business Administration and Management, General
bedgear April 2013 - Present
Global Warranty Group 2008 - 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Microsoft Excel, Training, Microsoft Word, Microsoft Office, PowerPoint, Time Management, Inventory Management, Purchasing, Customer Experience, Customer Retention, Team Leadership, Merchandising, Data Entry, Team Building, Process Improvement
Education
DeVry University 2013 — 2015
Associate's Degree
Global Warranty Group May 2013 - August 2014
Target Corporation February 2002 - May 2013
Coughlin Foundotos Cullen and Danowski, LLP January 2000 - January 2002
The NPD Group January 1998 - January 2000
Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Administrative..., Notary Public, Interviews, Expense Reports
Education
Concordia College
Bachelor of Science, Business Administration