Experience
Goodwill of North Georgia   November 2010 - Present
Cardiology and Arrythmia Consultants, Inc.   December 2006 - August 2009
Truevance Management, Inc.   September 2004 - January 2006
Chase Manhattan Mortgage  August 2002 - November 2003
US Navy  June 1998 - April 2002

Skills
Nonprofits, Microsoft Office, Microsoft Word, Organizational..., Process Improvement, Performance Management, Marketing, Event Planning, Access, Public Relations, Customer Service, Analysis, PowerPoint, Public Speaking, Training, Non-profits, Microsoft Excel, Fundraising, Recruiting, Human Resources, Leadership Development, Data Entry, Team Building, Software Documentation, Outlook, Community Outreach, Social Media, Employee Relations, Research

Education
Florida State College at Jacksonville   2013 — 2015
Associate of Arts (A.A.), Sociology

Florida State College at Jacksonville
Business Management

Experience
Experis  July 2015 - Present
YP  February 2014 - January 2015
Georgia Department of Transporation   May 2013 - December 2013
Next Level Art   June 2011 - July 2013
Georgia Department of Driver Services  March 2012 - May 2013
Goodwill of North Georgia   December 2011 - March 2012
Aaron's, Inc   August 2008 - July 2011

Skills
Graphic Design, Web Design, Illustrator, Photoshop, Adobe Acrobat, After Effects, Logo Design, Photography, Drawing, CSS, Microsoft Office, Customer Service, Social Media, Outlook, Filing, Anime Studio, HTML, DHTML, Data Entry, Receptionist Duties, Office Equipment, Cash Handling Experience, Electronic Payments, Flash, Flash Animation, 3D Modeling, Adobe Fireworks, Digital Photography, Video Editing, Microsoft Publisher, Desktop Publishing, Mac, Storyboarding, Flyers, Premiere, Google Analytics, Responsive Web Design, Mobile Web Design, Dreamweaver, Motion Graphics, InDesign, Animation

Education
The Art Institute of Pittsburgh-Online Division   2013 — 2018
Bachelor of Arts (B.A.), Media Arts & Animation

DeVry University-Illinois   2011 — 2012
Associate's degree, Web Graphic Design

Riverdale High School   2000 — 2004
Diploma, General Studies

Experience
Global Knowledge Training  February 2015 - Present
Merritt Group  February 2015 - March 2015
Not In Sight   March 2014 - September 2014
Sweets by Shayda   May 2014 - July 2014
Modus V- LLC   April 2014 - July 2014
Bill Mayer Inc.   March 2014 - June 2014
Goodwill of North Georgia   August 2012 - September 2012
Eye Integrated Communications  January 2012 - June 2012
Expressions magazine  December 2010 - June 2012
The East Carolinian  August 2010 - October 2011

Skills
Illustrator, Graphic designer, Printmaking, Photoshop, Watercolor, Film Editing, Photography, Drawing, Videography, Creative Writing, Letterpress, indesign, layout design, packaging design, Video Editing, frame maker, Oil Painting, Painting, Illustration, Visual Arts, InDesign, Art, Fine Art, Graphic Design, Branding & Identity, Logo Design, Advertising, Digital Illustration, Adobe Creative Suite, Packaging

Education
Savannah College of Art and Design   2012 — 2014
Master of Fine Arts, Illustration

East Carolina University   2009 — 2012
Bachelor of Fine Arts (BFA), Illustration

Experience
G6 Hospitality LLC  May 2013 - Present
Everest University-South Orlando Campus  January 2012 - Present
Goodwill of North Georgia   June 2012 - January 2013
Accor - Motel 6   November 2004 - June 2011
Holiday Inn Hotel & Suites  May 2002 - November 2004
Masters Inn   September 2000 - May 2002
Red Roof Inn  April 1994 - May 2000
Kings Ridge Apartments   June 1988 - April 1994

Skills
Management, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Customer Service, Customer Satisfaction, Customer Retention, Hiring, Team Building, Communication, Committed to..., Analytical Skills, Flexibility, Cost Management, Event Planning, Cold Calling, Coaching, Data Entry, Strategic Planning, PowerPoint, Payroll, Accounts Payable, Accounts Receivable, Organizational..., Adaptability, ISO, Inventory Control, Inspection, High level of initiative, Interpersonal Skill, Leasing, Teamwork, Employee Training, Income Statement, Employee Relations, Marketing Strategy, Human Resources, Business Planning, Inventory Management, New Business Development, Training, Supervisory Skills, Hotels, Interviews, Front Office, Telephone Skills, Budgets

Education
Everest University-South Orlando   2012 — 2014
Associate's degree, Business Administration and Management, General

Everest University-South Orlando   2012 — 2014
Associate's degree, Business Administration and Management, General

Experience
Michael Kors  May 2015 - Present
Bloomingdale's  August 2014 - May 2015
Naked Virgin Hair   January 2012 - August 2014
Snoblife.com   December 2013 - March 2014
Kontrol Magazine  August 2013 - December 2013
Rent The Runway  July 2013 - December 2013
Liberty Fashion & Lifestyle Fairs  July 2013 - August 2013
Nyc Fashion Shows   July 2013 - July 2013
HBD101 & Instyle Magazine   June 2013 - June 2013
Goodwill of North Georgia   August 2012 - June 2013

Skills
Event Planning, Customer Service, PowerPoint, Microsoft Word, styling, Public Relations, Retail, Fashion Shows, Fashion Writing, Personal Shopping, Mood Boards, Fashion Design, Wardrobe, Blogging, Fashion Blogging, Styling, Apparel, Photo Shoots

Education
Clark Atlanta University   2010 — 2014
Fashion Merchandising, Fashion Merchandising, Senior

South cobb High school   2005 — 2009
Duel Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Newell Rubbermaid  November 2013 - Present
MasTec Network Solutions  November 2012 - October 2013
Goodwill of North Georgia   October 2009 - October 2012
Reese & Associates  February 2009 - October 2009
AT&T  June 2001 - December 2008
AT&T Mobility  October 1998 - June 2001
MCI  July 1990 - October 1998

Skills
Account Reconciliation, Financial Reporting, Accounts Payable, General Ledger Close, Process Improvement, General Ledger

Education
Georgia State University - J. Mack Robinson College of Business   1988 — 1990
MPA, Accounting

Georgia State University - J. Mack Robinson College of Business   1983 — 1987
Bachelor's degree, Accounting

Experience
AT&T through TEKsystems, Inc.   September 2013 - Present
NAPA Auto Parts  March 2013 - June 2013
Goodwill of North Georgia   November 2008 - February 2013
DirectBuy Atlanta NE   February 2008 - July 2008
Arrow Electronics  November 2007 - February 2008
Verizon Wireless  January 2005 - August 2007
Relational Funding Corp.   March 2000 - January 2005
Transamerica Distribution Finance  April 1980 - March 2000

Skills
Project Management, Change Management, Access, Non-profits, Microsoft Office, Customer Service, Event Planning, Research, Management, Outlook, Microsoft Excel, Teamwork, Training, Data Analysis, Social Networking, Visio, PADI, Budgets, Team Building, PowerPoint, Process Improvement, Strategic Planning, Microsoft Word, Community Outreach, Operations Management, Cpr Certified, Fundraising, Social Media, Reporting & Analysis, Business Process..., Executive Reporting, Business Analysis, SharePoint, Pivot Tables, Procedure Development, Cognos Framework Manager, Quality Assurance, Nonprofits, Analysis, Strategy, Cross-functional Team..., Leadership, Vendor Management, Sales

Education
Georgia Perimeter College
General Studies

Hoffman Estates High School

Experience
The Food Bank of Northeast Georgia   August 2011 - Present
Points & Picas Book Services   September 1995 - Present
Goodwill of North Georgia   April 2011 - July 2012
Graphic Composition   1991 - 2009
Belk  January 1986 - September 1991

Skills
Psychology, Economics, Non-profits, Public Speaking, Public Relations, Community Outreach, Fundraising, Event Planning, Editing, Nonprofits, Management, Social Networking, Volunteer Management, Marketing, Copy Editing, Social Media, Publishing, Publications, Proofreading, Advertising, Blogging, Newsletters, Grant Writing, Social Media Marketing, Leadership, Books, Media Relations, Strategic Communications, Program Development, Community Development, Press Releases, Event Management, Strategic Planning

Education
University of Georgia   1987 — 1989

Berry College   1985 — 1987

Experience
Goodwill of North Georgia   March 2012 - Present
State of Georgia  January 2009 - September 2011

Skills
Microsoft Excel, Microsoft Office, Public Speaking, Nonprofits, Team Building, Community Outreach, Process Improvement, Leadership Development, Employee Relations, Training, Program Management, Leadership

Education
Alabama State University
Bachelor of Arts (BA), Biology/Chemistry

Brenau University
Master of Business Administration (M.B.A.)

Experience
Wingate Companies  December 2014 - Present
Wingate Companies  February 2014 - December 2014
Goodwill of North Georgia   May 2012 - December 2014
Goodwill of North Georgia   December 2011 - May 2012

Skills
Strategic Planning, Client Relations Skills, Training, Sales, Operations Management, Recruiting, Performance Management, Staff Development, Team Leadership, Property Management, Program Coordination

Education
Bauder College   2004 — 2008
Bachelor’s Degree, Business Administration and Management, General

Experience
US Department of Homeland Security  2014 - Present
U.S. Immigration and Customs Enforcement (ICE)   January 2014 - May 2014
U.S. Department of Justice   May 2013 - July 2013
HeLP Clinic   January 2013 - May 2013
Lubin Law, P.C.   February 2011 - April 2011
Goodwill of North Georgia   January 2009 - April 2009

Skills
Legal Writing, Legal Research, Property Law, Russian, Civil Litigation, Spanish, Interpersonal..., Health Advocacy, Westlaw, Litigation

Education
Georgia State University College of Law   2011 — 2014
Juris Doctor Candidate

University of Georgia - Terry College of Business   2007 — 2010
Bachelor of Business Administration (B.B.A.), Finance, Cum Laude

Experience
Goodwill of North Georgia   November 2014 - Present
Georgia State University  August 2013 - Present
Goodwill of North Georgia   August 2011 - November 2014
Automation Personnel Services, Inc.   December 2010 - March 2011

Skills
Recruiting, Spanish, Leadership, Staffing Services, Screening Resumes, Technical Recruiting, Resume Writing, Microsoft Excel, Coaching, Social Networking, French, Adult Education, Language Teaching, Internal Audit, Employment Law..., Management, Spanish translation, written Spanish, write Spanish, Photoshop, Higher Education, Foreign Languages, Spanish-English, Networking, Language Services, Spanish Literature, Critical Thinking, Computer Maintenance, Microsoft Publisher, Image Manipulation, conversational French, Intermediate Italian, Photo Editing, Retouching, Interpretation, Interpreter, Education, Computer Assembly, Wacom Tablet, ADP VirtualEdge, E-Impact, ISO 9001, New Hire Training, New Hire Orientations, New Hire Paperwork, New Hire Processes, Internet Recruiting, Customer Service, Training, Hiring

Education
Georgia State University   2013 — 2015
Master of Arts (MA), Spanish

Ashford University   2011 — 2012
Masters, MAED in Higher Education, 4.0

Universidad de Carabobo   2001 — 2006
Bachelors in Education, Languages (ESL), 3.4

Experience
Goodwill of North Georgia   July 2011 - Present

Skills
Program Development, Community Outreach, Nonprofits, Public Speaking, Training, Program Management, Leadership, Research, Leadership Development, Grants, Interviews, Organizational..., Non-profits, Customer Service, Event Planning, Volunteer Management, Microsoft Office, Fundraising, Management, Career Counseling, Teaching, Spanish, Career Development, Team Building, Project Management, Policy, Strategic Planning, Program Evaluation, Problem Solving, Coaching, Higher Education, Conflict Resolution, Budgets, Human Resources, Project Planning, Curriculum Development, Statistics, Curriculum Design, Change Management, Negotiation, Strategic Partnerships, Strategy Execution, Risk Management, Organization Skills, Training & Development, Quality Management, Human Resource..., Project Finance, Communication, Conflict Management

Education
University of Maryland University College   2010 — 2013
Master of Science (M.S.), Management, Specialization in Nonprofits and Associations, 3.85 GPA

Goodwill of North Georgia Leadership Academy   2011 — 2012
Certificate of Completion

Alliant International University-Fresno   2007 — 2009
PhD, Clinical Psychology

Alliant International University, Mexico City
Language and Cultural Immersion Program (3 Months)

University of Maryland University College   2005 — 2007
B.S., Psychology

Experience
none  September 2007 - Present
Goodwill Of North Georgia   2007 - 2011
Wal-Mart  November 2006 - February 2007

Skills
Cashiers

Education
Dekalb Technical College   1991 — 1993
None, Computer Operations

Dekalb Community College   1985 — 1986
None, Accounting

Experience
LogistiCare  September 2014 - Present
Euramax International, Inc.   November 2012 - February 2014
Univers Workplace Solutions  May 2012 - November 2012
AON Hewitt  November 2011 - February 2012
Goodwill of North Georgia   June 2011 - August 2011
Metso Paper  November 2010 - February 2011
Watkins Mortuary INC   January 2007 - October 2010
Murray Hill Center  January 2006 - December 2006

Skills
PeopleSoft, HR Policies, Microsoft Office, Quickbooks, Records Management, Human Resources, Leave of Absence, Leadership, Interviews, FMLA, HRIS, Personnel Management, Process Improvement, Policy, Access, Analysis, Benefits Administration, Budgets, COBRA, Coaching, Customer Service, Employee Benefits, Employee Relations, Payroll, Deferred Compensation, ADP Payroll, Recruiting, Training, QuickBooks, Outlook

Education
Atlanta Technical College   2009 — 2010
– Technical Certification Human Resource Management, Human Resources Management

Grambling State University   1996 — 2001
Bachelor of Science Business Administration, Finance & Accounting

Experience
AT&T  November 2013 - Present
Goodwill of North Georgia   October 2011 - October 2013
The Athlete's Foot  August 2007 - October 2011

Skills
Excellent customer..., Microsoft Office, Microsoft Word

Education
Clark Atlanta University   2007 — 2011
Accounting

Experience
United States Infrastructure Corp., Inc. (USIC)   May 2014 - Present
Goodwill of North Georgia   April 2013 - May 2013
All Out Lacrosse   October 2012 - April 2013
Sandberg Law Firm   November 2010 - January 2012
Title Loan Help   October 2006 - January 2008
Sole Practioner  November 1997 - September 2006
U.S. Army Reserves   December 1981 - December 2002
Bank of America  November 1997 - December 1999
Massachusetts General Hospital  October 1988 - December 1991

Skills
Bankruptcy, Legal Research, Civil Litigation, Legal Writing, Litigation, Courts, Personal Injury, Chapter 13 Bankruptcy, Pleadings, Trials, Document Review, Sales, Customer Service, Logistics Management, Management, Project Management, Personnel Management, Personal Development, Training, Employee Management, Negotiation, CRM, Corporate Law, Public Speaking, Leadership, Strategic Planning, Marketing, Marketing Strategy, New Business Development, Microsoft Office

Education
Atlanta's John Marshall Law School   1994 — 1997
Juris Doctorate

University of Massachusetts Boston   1983 — 1987
Bachelor of Arts (B.A.), History

Suffolk University   1983 — 1986
Army Commission, Army R.O.T.C.

Experience
Serenity Hospice Care  October 2013 - Present
Athens Community Council on Aging  January 2013 - May 2013
Northeast Georgia Area Agency on Aging   August 2012 - January 2013
Mercy Health Center  January 2012 - January 2013
Eli Lilly and Company  May 2012 - July 2012
Goodwill of North Georgia   January 2012 - May 2012
The Methodist Home for Children and Youth  June 2010 - May 2011
Oconee Prevention Resource Council   January 2010 - May 2010
Georgia College and State University Museum   May 2009 - May 2010

Skills
Sales, Community Outreach, Social Media Marketing, Customer Oriented, Interpersonal..., Grant Writing, Program Monitoring, Quantitative Research, Case Managment, Career Counseling, Marketing, Mental Health First Aid, Medical Social Work, Service Delivery, Suicide Prevention, Support Groups, Fundraising, School Social Work, Case Management, Crisis Intervention, Social Services, Public Speaking, Program Development, Mental Health, Psychotherapy

Education
The University of Georgia   2011 — 2013
Master of Social Work (M.S.W.), Non-Profit/Public/Organizational Management

Georgia College and State University   2007 — 2010
Bachelor of Science (B.S.), Psychology

Experience
Dekalb PATH Academy  August 2014 - Present
Goodwill of North Georgia   February 2012 - September 2012
Goodwill of North Georgia   October 2007 - February 2011
Peace Corps  June 2005 - May 2007
Peace Corps  June 2003 - June 2005
Peace Corps  January 2001 - June 2003
Peace Corps  August 1999 - January 2001

Skills
Community Outreach, Non-profits, Public Speaking, Program Development, Dedication to work, Leadership, Training

Education
Howard University   2001 — 2004
MS, Divinity

High Point University   1988 — 1993
BA, Physical Education/Health

Dale Carnegie Leadership Training Graduate

Goodwill of North Georgia Leadership Academy Graduate

Thomasville Senior High

Thomasville Senior High

Thomasville Senior High

Thomasville Senior High

Experience
Goodwill of North Georgia   May 2014 - Present
Georgia Classic Images   August 2013 - Present
Publix Super Markets  May 2011 - June 2013

Skills
People Skills, Certified EKG Technician, Computers, Microsoft Technologies, Photography, Receptionist Duties, Telephone Skills, Social Networking, Medical Terminology, Medical Imaging, Medical Devices, Medical Education, Cashiers, Customer Service, Customer Experience, Customer Oriented

Education
Chattahoochee Technical College   2011 — 2015
Associate's degree, Surgical Technology/Technologist

Westover High Schhol   2006 — 2010
High School Diploma, College Prep

Experience
Goodwill of North Georgia   December 2011 - Present
U.S. Census Bureau   April 2010 - July 2010

Skills
Data Entry, Time Management, Communication, Adaptability, Learning Quickly, Team Leadership, Customer Service, Business Networking, Patience, Career Development, Teamwork, Recruiting, Payroll, Interviews, Leadership Development, Microsoft Office, Training, Public Speaking, Community Outreach, Leadership, Team Building

Education
Fort Valley State University   2003 — 2007
Bachelor's degree, Business Administration and Management, General

Experience
OIL Trading, LLC.   March 2009 - Present
Goodwill of North Georgia   December 2009 - August 2012
Herman Miller/Geiger International   January 1993 - November 2009

Skills
Leadership Development, Lean Manufacturing, Retail, Training, Management, Quality Assurance, Sales, Team Building, Leadership, Coaching, Inventory Management, Strategic Planning, Customer Service, Budgets, Operations Management, Performance Management, Sales Management, Project Management, Change Management, Customer Satisfaction, People Development

Education
Carson-Newman College   1982 — 1985
Bachelor of Science, Management

Experience
Haymon-Morris Middle School   July 2014 - Present
City Of Statham   August 2013 - May 2014
Goodwill of North Georgia   2009 - 2011

Skills
Emergency Management, Customer Relations, Public Safety, Rescue, Microsoft Office, Customer Service, Fire Safety, Word, Coaching, Hazardous Materials, Public Speaking, Emergency Services, NIMS, HAZMAT, ICS, Preparedness, Emergency Operations, Incident Command, Emergency Planning, Cpr Certified, Public Relations, Supervisory Skills, Program Development, Leadership Development, Exercise Design, Nonprofits, Team Building, EMS, Volunteer Management, Policy, Event Planning, Fundraising, Teaching, Microsoft Word, Weapons of Mass..., First Responder, Technical Rescue, Grants, Code Enforcement, Exercises, AED, Emergency Medical, Disaster Response, Leadership, Community Outreach, Access, Public Health Emergency..., IS-200, IS-700, HSEEP

Education
University of West Florida   1994 — 1996
Bachelor of Middle School Ed., English and Social Studies

Community College of the Air Force
Associate of Arts (A.A.), Airways Science

Experience
Goodwill of North Georgia   December 2006 - Present
Atlanta Journal-Constitution  May 1981 - June 2001

Skills
Training, Grant Writing, Public Speaking, Human Resources, Non-profits, Program Development, Event Planning, Process Improvement, Community Outreach, Nonprofits, Fundraising, Leadership Development, Leadership, Workshop Facilitation, Organizational..., Research, Volunteer Management, Coaching, Microsoft Office

Education
Atlanta Area Technical College   1998 — 1999
Certificate in Computer Science

Georgia State University   1974 — 1980
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General

Georgia State University

Georgia State University, Atlanta Area Technical College
Bachelor of Business Administration (BBA)

T.H. Slater Elementary, L.J. Price High School,Georgia State University and Atlanta

Experience
Goodwill of North Georgia   April 2014 - Present
Aletheia House  June 2012 - May 2013
Aletheia House  October 2011 - June 2012
SAFY  November 2010 - February 2011
Group Homes for Children  August 2010 - October 2010
YWCA of Central Alabama  May 2009 - August 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Psychotherapy, Policy, Social Services

Education
University of the Rockies   2013 — 2014
Master of Arts (M.A.), Psychology, General

Alabama State University   2005 — 2009
Bachelor of Science (B.S.), Psychology

Experience
Quick Service Contractors, LLC   July 1997 - Present
Five Star Automotive Group-Pope Automotive Group   October 2012 - July 2015
Goodwill of North Georgia   January 2011 - October 2012
Advantage Behavioral Health Systems  September 2011 - May 2012
Athens Area Humane Society - Spay and Neuter Center   July 2010 - January 2011
Georgia Department of Corrections  October 2007 - May 2010

Skills
Communication Skills, Compliance Management, Human Resources, QuickBooks, Sage 50, Microsoft Office, Accounts Payable, Accounts Receivable, Account Management, Project Management, Mental Health, Medical Billing, Medicaid, Medicare, Administrative..., Teamwork, Nonprofits, Data Entry, Management, Medical Records, Job Coaching, Job Evaluation, Self-driven, Work Well Independently, Team Building, Non-profits, Probation, Job Analysis, Project Coordination, Positive Work..., Standards Compliance

Education
Georgia Southern University   1999 — 2004
Bachelor’s Degree

Georgia Southern University

Experience
HomeAid Atlanta   April 2015 - Present
Council for Quality Growth  March 2014 - March 2015
Goodwill of North Georgia   February 2013 - March 2014
Goodwill of North Georgia   August 2011 - February 2013
Goodwill of North Georgia   March 2010 - August 2011
2-10 Home Buyers Warranty  February 2009 - May 2010
FLAMMER RELATIONS   May 2008 - December 2008
Greater Atlanta Home Builders Association  December 2004 - May 2008
Greater Atlanta Home Builders Association  September 2001 - December 2004
THE GREATER ATLANTA HOME BUILDERS ASSOCIATION   January 2001 - September 2001

Skills
Fundraising, Training, Press Releases, Event Management, Marketing, Social Media, Management, Public Speaking, Social Media Marketing, Marketing Strategy, Newsletters, Event Planning, Real Estate, Public Relations

Education
The University of Georgia
a Bachelor of Arts, Journalism

Georgia Institute of Technology
a Master's Degree, Building Construction

Experience
AdvantaClean  October 2011 - Present
Goodwill of North Georgia   January 2009 - October 2011
Terrapin Beer Co.  2009 - 2011
Gaston County Schools  July 2007 - July 2008
Husqvarna  June 2002 - July 2007

Skills
Leadership, Strategic Planning, Team Building, Account Management, Project Management, Contract Negotiation, Marketing, Social Media, Cross-functional Team..., Management, Customer Service, Operations Management, Event Planning, Microsoft Office, Strategy, Sales, Entrepreneurship, New Business Development, Training, Sales Management, Business Development, Program Management, Retail, Public Speaking, Project Planning, Team Leadership, Customer Satisfaction, Marketing Strategy, Organizational..., Sales Operations, Product Development, Coaching, Salesforce.com, Budgets

Education
Appalachian State University   1997 — 2002
BS - Industrial Technology, Product Design

Appalachian State University   1997 — 2001
Bachelor of Science (B.S.), Industrial Technology / Drafting / Product Design & Development

Experience
Goodwill of North Georgia   March 2015 - Present
Angelica Corporation  September 2010 - March 2015
Angelica Corporation  September 2009 - September 2010
McKinney Community Health Center   January 2009 - September 2009
Xacti  March 2007 - October 2008
AutoNation, Inc.   February 2007 - November 2007

Skills
Employee Relations, Strategic Planning, Onboarding, Benefits Administration, Interviews, ADP Payroll, FMLA, Budgets, Recruiting, HRIS, Employee Benefits, Human Resources, Program Management, Personnel Management, Payroll, Applicant Tracking..., Training, Management, Policy, New Hire Orientations, Labor Relations, Performance Management, Hiring, CRM

Education
Florida Agricultural and Mechanical University   2000 — 2005
MBA

Florida Agricultural and Mechanical University   2000 — 2005
Bachelor of Science, Management

Experience
Goodwill of North Georgia   January 2008 - Present

Skills
Program Management, Non-profits, Project Management, SharePoint, Microsoft Office, Public Speaking, Training, Program Development, Customer Service, Access, Active Directory, Staff Development, Troubleshooting, Strategic Planning, Visio, Leadership, Budgets, Process Improvement, Hardware, Networking, Change Management, Technical Support, Team Building, Management, Outlook, Data Analysis, Security, Project Planning

Education
Southern Polytechnic State University

University of Phoenix
Bachelor of Science in Information Technology, Information Technology

CUNY New York City College of Technology   1983 — 1985
"AAS", Data Processing and Data Processing Technology/Technician

John Dewey High School

Experience
Marcia D. Dickerson & Associates, LLC   July 2006 - Present
University of Maryland School of Public Health and Easter Seals of Greater Washington   January 2013 - October 2013
Beni Dakar & Associates   June 2010 - October 2012
Hands On Atlanta  February 2003 - March 2012
Goodwill of North Georgia   January 2009 - June 2010
Atlanta Journal-Constitution  2002 - 2008
H&R Block  2003 - 2005

Skills
Training, Leadership, Community Outreach, Nonprofits, Public Speaking, Fundraising, Program Management, Customer Service, Volunteer Management, Social Media, Staff Development, Program Development, Public Relations, Management, Entrepreneurship, Blogging, Healthcare, Human Resources, Resume Writing, Analysis, Policy, Program Evaluation, Administration, Writing, Marketing, Interviews, Event Planning, Social Networking, Budgets, Social Services, Coaching, Organizational..., Time Management, Strategic Planning, Information Management, Non-profits, Research, Leadership Development, Grant Writing, Grants, Team Building, Employee Benefits, Proposal Writing, Small Business, Community Development

Education
University of Baltimore   2014 — 2015
Government and Public Policy ~ College of Public Affairs, American Government and Politics, 4.0 High Honors

University of California, Irvine   2014 — 2015
Virtual Teacher Program, a 4-course specialization by University of California, Irvine on Coursera, Education--Virtual Teacher Program, 95%

Atlanta Technical College   2011 — 2012
Health Information Technology (HIT) ~ Health Information Management, Practice Workflow & Information Redesign and Training, 97.4/100 GPA

The Johns Hopkins University   1993 — 1997
Business Administration and Management Information Systems

Leadership Gwinnett   2007 — 2008
Executive Leadership

Women's Economic Development Agency (WEDA) - Atlanta Micro-enterprise Initiative   2002 — 2002
Certificate of Completion -- Business Basics, Small Business Development & Management

University of Maryland Baltimore County Training Centers & Society for Human Resource Management (SHRM)   2012 — 2012
Essentials of Human Resource Management, HR Generalist/Trainer

Donald W. Reynolds National Center for Business Journalism   2010 — 2010
Circle of Achievement~Business Journalism, Circle of Achievement~Business Journalism

Emergency Management Institute   2007 — 2007
Certificate, FEMA Professional Development Series

Georgia Emergency Management Agency/Homeland Security   2011 — 2011
Basic Public Information Officer

Experience
University Cancer and Blood Center   August 2014 - May 2015
Goodwill of North Georgia   January 2014 - May 2014
GSU Violence Against Women Prevention Lab   May 2012 - May 2013
Ashton Hall Nursing Home Facility   July 2012 - August 2012

Skills
Microsoft Word, Psychotherapy, Training, Public Speaking, Case Management, Research, PowerPoint, Customer Service, Event Planning, Social Services

Education
The University of Georgia   2013 — 2015
Master's Degree, Social Work, 3.9

Georgia State University   2011 — 2013
Bachelor’s Degree, Psychology, 4.0

Mercer University   2009 — 2011
Bachelor's Degree

Experience
Currently Unemployed  March 2013 - Present
Goodwill of North Georgia   January 2013 - March 2013
Home  December 2011 - January 2013
Morgan County School System.  September 2008 - December 2011

Skills
Microsoft Office, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Microsoft Excel, Coaching, Research, Troubleshooting, Windows, Strategic Planning, Social Media, Administration, Outlook

Education
Georgia State University   1969 — 1971
No degreee, Elementary Education and Teaching

Berkmar High School   1965 — 1969
High School Diploma, College Prep

Experience
Goodwill of North Georgia   May 2012 - Present
Structure SBDC   January 2008 - February 2009
Wal-Mart  June 2005 - April 2007

Education
Mercer University - Stetson School of Business and Economics   2007 — 2011
Master's degree, Accounting, 3.7

Florida State University   2001 — 2005
Bachelors, Criminology

Famu

Experience
Vaco  July 2015 - Present
Comcast  March 2014 - February 2015
Goodwill of North Georgia   March 2010 - March 2014
Pepsico  November 2005 - May 2012
Georgia State University  2007 - 2008
Allmerica Financial  1999 - 2001

Skills
Financial Analysis, Process Improvement, Financial Reporting, Project Management, Microsoft Excel, Analysis, SAP, Business Analysis, Financial Modeling, Variance Analysis, Management, Strategic Planning, Data Analysis, Budgets, Finance, Forecasting, General Ledger, Accounting, Access, Risk Management, Auditing, Sarbanes-Oxley Act, Account Reconciliation

Education
Georgia State University   2006 — 2008

Georgia State University - J. Mack Robinson College of Business   2006 — 2008
MBA, Finance & Risk Mangement

Coppin State University   1994 — 1998
m.sc, management science

Experience
Goodwill of North Georgia   June 2006 - July 2014
MAXIMUS  February 2001 - January 2006
Denver Options  December 1999 - November 2000

Skills
Program Development, Project Management, Conflict Resolution, Organizational..., Policy Analysis, Program Management, Operations Management, Databases, Transportation..., Non-profits, Nonprofits, Leadership Development, Volunteer Management, Power Horn 2014, Wood Badge Leadership..., Assistant Scoutmaster

Education
Iowa State University   1993 — 1996
Bachelor of Arts, Political Science

Iowa State University   1993 — 1996
Bachelor of Arts, Psychology

Experience
Goodwill of North Georgia   August 2011 - Present
Fulton County Schools  December 2004 - Present
Ajilon  June 2012 - August 2013
Imhotep Academy  August 2008 - June 2009
Atlanta Gastroenterology Associates  August 2007 - April 2008
Atlanta Public Schools  September 2000 - August 2004

Skills
Onboarding, Human Resources, Benefits Administration, Recruiting, Conflict Resolution, Employee Relations, Leadership, Payroll, Leadership Development, Coaching, Succession Planning, Employment Law, Project Management, EEOC, Defined Contribution, Employee Benefits, Performance Management, Talent Management, HR Policies, Organizational..., New Hire Orientations, HRIS, Employee Engagement, FMLA, Leave Administration, Team Management, Qualified Retirement..., Employee Wellness, Employee Grievance

Education
Capella University   2003 — 2005
Master of Science (MS), Organizational Management/Human Resources

Cambridge College
Master of Education (M.Ed.), School Guidance Counseling

Clark Atlanta University
BA, Business Administration

Experience
Goodwill of North Georgia   December 2006 - Present
Publix Supermarkets Inc  October 2007 - April 2009
Goodwill Industries of  December 2006 - October 2007
Randstad Temporary Services Research, AnimalCaretaker   October 2006 - December 2006
US Census Bureau  February 2005 - July 2006
Suncoast Motion Picture Company  February 2004 - June 2005
St.Charles 9 Theaters   December 2002 - December 2004
Valley State University Agricultural Research   January 2001 - October 2002
Petsmart Veterinary Services/Banfield Pet Hospital   February 1995 - December 2000
DeKalb-Gwinnett Animal Emergency Clinic Vet. Tech   January 1993 - January 1997

Skills
Customer Service, Customer Oriented, Research, Computers, Microsoft Office, Training, Team Leadership, Teamwork, Team Building, Veterinary Technology, Practical Nursing, Basic Statistics, Highly detail oriented, Learning, Academic Writing, Organizational Theory, Nonprofit Experience, Non-profits, Nonprofits, Troubleshooting, Management, Leadership, Community Outreach, Social Networking, Teaching, PowerPoint, Healthcare, Microsoft Word, Strategic Planning, Sales, Critical Thinking, Customer Satisfaction, Recruiting, Outlook, Public Speaking, Event Planning, Fundraising, Access, Data Analysis, Leadership Development, Conflict Resolution, Social Media, Staff Development, Microsoft Excel, Public Relations, Program Development, Coaching, Volunteer Management, Supervisory Skills, Administration

Education
Grand Canyon University   2010 — 2014
Doctorate in Education, Organizational Development and Leadership, 3.94

Grand Canyon University   2007 — 2010
MBA, Business with emphasis in leadership

Fort Valley State University   1991 — 1994
AAS and BS, Veterinary Technology

Eastern Maine Vocational Technical Institute   1981 — 1981
Diploma, Practical Nursing

Experience
University of North Georgia  February 2014 - Present
Lebanon Baptist Church   December 2012 - February 2014
Sengbusch Household   March 2009 - December 2012
Avita Community Partners  March 2008 - October 2008
Avita Community Partners  September 2007 - March 2008
Goodwill of North Georgia   July 2006 - September 2007

Skills
Customer Service, Community Outreach, Program Development, Nonprofits, Teaching, Strategic Planning, Microsoft Office, Leadership Development, Microsoft Excel, Team Building, Coaching, Volunteer Management, PowerPoint, Microsoft Word, Leadership, Public Speaking, Non-profits, Conflict Resolution

Education
Lanier Tech   2008 — 2008
Direct Support Professional Certification, Human Services

Bob Jones University   1996 — 2001
B.S. Marketing Management, Marketing, Art

Experience
The Family Health Center   June 2014 - Present
Durham Staffing, Inc.   December 2013 - June 2014
Goodwill of North Georgia   March 2013 - November 2013
Goodwill of North Georgia   December 2009 - March 2013
Encore Staffing Service   November 2007 - October 2008
Westaff  October 2006 - November 2007
Westaff  July 2002 - October 2006
General Personnel Service   March 2000 - June 2001

Skills
Human Resources, Screening Resumes, Sales Operations, Payroll, Sourcing, Nonprofits, Contract Recruitment, Recruiting, Customer Satisfaction, Employee Relations, Coaching, HR Consulting, Marketing Strategy, Performance Management, Cold Calling, Customer Service, New Business Development, Staffing Services, Career Counseling, Talent Acquisition, Customer Retention, Sales, Team Leadership, Temporary Staffing, Microsoft Office, Leadership Development, Non-profits, Team Building, Public Speaking, Staff Development, Organizational..., Temporary Placement, Full-life Cycle..., Start-ups, Onboarding, Talent Management, Applicant Tracking..., HRIS, Conflict Resolution, Fundraising, Interviews, Career Development, Training, Process Improvement, College Recruiting, Permanent Placement, Resume Writing, Management, Internet Recruiting, Executive Search

Education
Lee University   1900 — 1900
Special Ed

Argosy University
Special Education

Experience
Goodwill of North Georgia   August 2013 - Present
Goodwill of North Georgia   August 2010 - August 2013
Goodwill of North Georgia   December 2008 - August 2010
STATE PERSONNEL ADMINISTRATION (formerly Georgia Merit System)   September 1997 - November 2008
JUSTICE CENTER OF ATLANTA, INC   August 1982 - December 1993

Skills
Organizational..., Leadership Development, Conflict Resolution, Workshop Facilitation, Career Development, Program Development, Human Resources, Nonprofits, Interviews, Research, Training, Resume Writing, Staff Development, Employee Relations, Facilitators, Career Counseling, Instructional Design, Coaching, Succession Planning, Hiring, Benefits Administration, Organizational..., Onboarding, Talent Management, Employee Engagement, Employee Training, Performance Management, Recruiting, Workforce Development, Personnel Management, Leadership, Training Delivery, Workforce Planning, New Hire Orientations, Team Building, Applicant Tracking..., Employee Benefits

Education
Georgia State University   1980 — 1981
Bachelor of Arts Degree, Psychology

Georgia State University   1980 — 1981
coursework for Master of Education, Counseling and Psychological Services

SOUTHEASTERN TECHNICAL INSTITUTE
coursework in Online Diploma Program, Management; Supervisory Development

Experience
Temple Sinai  May 2014 - Present
The Weber School  June 2008 - August 2013
Goodwill of North Georgia   August 2004 - October 2008

Skills
PowerPoint, Teaching, Public Speaking, Event Planning, Community Outreach, Microsoft Office, Nonprofits, Curriculum Development, Higher Education, Fundraising

Education
Clayton State University   1996 — 1998
Business Administration and Management, General

Dekalb Technical College   1975 — 1977
Administrative Assistant and Secretarial Science, General

Experience
General Motors  September 2013 - Present
Macy's  August 2012 - October 2013
Goodwill of North Georgia   April 2012 - August 2012
North Shore-LIJ Health System  March 2011 - April 2012
New York Institute of Technology  January 2011 - April 2011
Instruments Universal   January 2008 - December 2009

Skills
SharePoint, SharePoint Designer, Microsoft SQL Server, ASP.NET, C#, Visual Studio, JavaScript, InfoPath, HTML, Microsoft Office..., SSRS, C, XML, VB.NET, Java, CSS, .NET, Visio, C++, SSIS

Education
New York Institute of Technology-Old Westbury   2010 — 2011
Master's degree, Computer Science, 3.6

Dharmsinh Desai Institute of Technology   2005 — 2009
BE, Electronics and communication

Experience
Goodwill of North Georgia   Neuromuscular and Sports Massage TherapistHandled With CareMay 1994 - August 2006

Education
Auburn University   1981 — 1984
Early Childhood Special Education

Experience
Goodwill of North Georgia   May 2015 - July 2015
Goodwill of North Georgia   March 2015 - March 2015
Georgia Southern University  September 2013 - January 2014
Event Promoter   April 2008 - July 2013
Aviation  April 2011 - April 2011
Property Control at GA Southern   August 2010 - January 2011
Museum at GA Southern   June 2010 - July 2010
Laura's Flower Shop   May 2009 - August 2009

Skills
Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Word, Customer Service, Social Media, Event Planning, Research, Teamwork, Leadership, Social Networking, Facebook, Public Relations, Fundraising, Social Media Marketing, Blogging, Marketing, Press Releases, Marketing Communications, Translation, Publicity, Market Research, Event Management, Online Marketing, Newsletters, Spanish

Education
The University of Georgia   2009 — 2013
Romance Languages, Spanish and Caribbean Studies

Georgia Southern University   2010 — 2012
Liberal Arts & Social Sciences, Spanish and International Studies

Texas State University-San Marcos   2008 — 2009
Industrial Engineering

Gainesville State College   2005 — 2008
Civil Egineering

Experience
The Coca-Cola Company  October 2014 - Present
Goodwill of North Georgia   January 2014 - Present
Macy's  November 2011 - July 2013
Macy's  February 2009 - November 2011
Macy's  November 2007 - February 2009
Bloomingdale's  August 2006 - October 2007
Filene's Basement  March 2004 - July 2006

Skills
Merchandising, Retail, Visual Merchandising, Store Management, Sales, Loss Prevention, Sales Management, Customer Service, Inventory Management, Retail Sales, Fashion, Profit, Apparel, Customer Satisfaction, Store Operations, Sales Operations, Inventory Control

Education
Albany State University   1996 — 2000
Bachelor or Science, Marketing

Albany State University
Bachelor of Science (B.S.), Marketing

Experience
moblie   September 2014 - Present
IBBS  January 2014 - March 2014
Goodwill of North Georgia   September 2009 - March 2010
RGIS  February 2008 - September 2009
US Census Bureau  May 2009 - July 2009
Bestcare Transport   March 2006 - January 2008
conyers motor inn   October 2001 - February 2006
Spinnaker Resorts  March 2000 - December 2000
Universal Tax Systems  August 1999 - February 2000
US Army  June 1993 - December 1998

Skills
Routers, Troubleshooting, Networking, Cisco Technologies, WAN, Technical Support, Security, Microsoft Office, Telecommunications, VoIP, Windows 7, Computer Hardware, VLAN, Hardware, Frame Relay, VTP, Employee Relations, Microsoft Excel, Training, Project Management, Switches, Wireless, Software Installation, LAN-WAN, Customer Satisfaction, Call Centers, System Administration, Software Documentation, Active Directory, Windows XP, Software Desktop..., Recruiting, Notary Public

Education
GNTC   2011 — 2012

Georgia Northwestern Technical College   2011 — 2012
Computer Support /Networking, 3.89

Experience
Goodwill of North Georgia   Sr Director Human ResourcesGoodwill of North GeorgiaMay 2015 - Present
Goodwill of North Georgia   2003 - Present
Goodwill of North Georgia   August 2000 - 2003
Goodwill of North Georgia   October 1996 - August 2000
Goodwill of North Georgia   September 1992 - October 1996

Skills
Non-profits, Program Development, Fundraising, Nonprofits, Strategic Planning, Leadership, Community Outreach, Organizational..., Program Management, Leadership Development, Teaching, Event Planning, Coaching, Training, Public Speaking, Microsoft Office, Project Management, Staff Development, Team Building, Program Evaluation, Employee Relations, Research, Volunteer Management, Conflict Resolution, Grant Writing, Social Services, Policy, Budgets, Supervisory Skills, Workforce Development, Grants, Interviews, Workshop Facilitation, Resume Writing, Career Counseling, Management

Education
Justice Center of Atlanta   2013 — 2013
Mediation in Workpace Disputes

The University of Georgia
Executive Leadership Programs for Nonprofit Organizations

Auburn University   1987 — 1992
Bachelor's degree, Vocational Rehabilitation Counseling/Counselor

Experience
Goodwill of North Georgia   December 2011 - Present
Waggoner & Son   January 2009 - December 2010
UBS  February 1990 - July 2008

Skills
Budgets

Education
Baruch College
BBA, Finance

Experience
Goodwill of North Georgia   August 2011 - Present
Meridian Behavioral Healthcare, Inc.   August 2000 - March 2006
CiviGenics  March 1997 - August 2000

Education
Appalachian State University   1991 — 1993
Masters, Counseling

Appalachian State University   1973 — 1976
Bachelors, Sociology/ Criminology

Experience
ENDLESS SOLUTIONS REALTY   November 2011 - Present
Goodwill of North Georgia   May 2007 - June 2012

Skills
Public Speaking, Customer Service, Data Entry, Outlook, Microsoft Word, Microsoft Office, Research, Employee Relations, Microsoft Excel

Education
Georgia Perimeter College   2008 — 2009

John Jay College of Criminal Justice   2004 — 2005

Experience
radio shack  October 2013 - Present
Love Shack   July 2012 - October 2013
Nr Gize Life Style Cafe   September 2011 - June 2012
Gods Creations Child Care   April 2010 - September 2011
Goodwill of North Georgia   May 2008 - February 2010
Blue green Resorts   December 2005 - March 2007
Beauty College Of America   August 2004 - October 2005

Education
Beauty College of America   2004 — 2005
License, Cosmetology, Barber/Styling, and Nail Instructor

Douglas County Comprehensive High School   2002 — 2004
Diploma

Pebblebrook High School   2000 — 2002

Experience
TeleNet Marketing Solutions  October 2012 - Present
Goodwill of North Georgia   October 2011 - October 2012

Education
Athens Technical College

Experience
Goodwill of North Georgia   May 2013 - Present
Party City  2000 - 2012

Skills
Retail, Customer Service, Inventory Management, Loss Prevention, Inventory Control, Retail Sales, Management, Visual Merchandising, Merchandising, Profit, Customer Satisfaction, Store Operations, Hiring, Team Building, Recruiting, Leadership, Training, Cashiering, Store Management, Microsoft Office, Planograms, Shrinkage, Strategic Planning, Driving Results, Employee Training, Sales

Education
Georgia Perimeter College
Accounting and Business/Management

LIU Brooklyn
Business Administration and Management, General

Experience
Firehouse Subs  April 2013 - Present
Target  January 2012 - April 2013
Goodwill of North Georgia   November 2010 - January 2012

Skills
Customer Service, Typing, Communication Skills, Superior Work Ethic, Microsoft Office, Highly motivated..., Always Punctual, Flexible Schedule, Crowd Control, Highly detail oriented, Social Media, Team Leadership, Creative Problem Solving

Education
DeVry University-Georgia   2013 — 2015

Experience
Home-Grown Industries of Ga, Inc. dba Mellow Mushroom   2011 - 2013
Goodwill of North Georgia   June 2009 - May 2011

Education
Georgia State University

University of Kentucky