Graff Chevrolet
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Graff Chevrolet Employees
Graff Chevrolet September 2003 - May 2012
Roberts Auto Center 2012 - 2012
Education
Ferris State University
Self Employed January 2013 - Present
Renew Spa March 2013 - October 2013
Proper Balance Healthcare March 2013 - June 2013
LA Fitness March 2012 - February 2013
Rehabilitation Institute of Chicago November 2012 - December 2012
The SOMA Institute Teaching Clinic October 2012 - December 2012
The Bank of America Chicago Marathon October 2012 - October 2012
The Center for Integrative Medicine of Okemos May 2009 - August 2011
Graff Chevrolet May 2010 - September 2010
Skills
Customer Service, Deep Tissue Massage, Swedish
Education
The SOMA Institute
Diploma
Lansing Community College
Roosevelt University
Graff Chevrolet August 2013 - Present
General Motors January 2013 - August 2013
Wolverine Secure Treatment Center January 2012 - January 2013
Adoption Option Inc. July 2011 - November 2012
UPS July 2009 - August 2011
Skills
Strategic Planning, Project Management, Event Planning, Marketing, Leadership, Customer Service, Program Management, Team Building, Social Media, Public Speaking, Operations Management, Management, Leadership Development, Community Outreach, Sales, PowerPoint, Microsoft Office, Recruiting
Education
Kaplan University 2014 — 2016
Business Administration, Management and Operations
Central Michigan University 2007 — 2010
business Administration, Sports Management/Business Administration
Graff Chevrolet July 2013 - Present
Morley Companies, Inc. October 2010 - July 2013
Dr. Paul Mason April 2005 - June 2010
Education
Northwood University 2003 — 2005
Bachelors Degree, Business Administration and Management, General
Delta College 1998 — 2003
Associate's degree, Business Administration and Management, General
Rowleys Wholesale September 2004 - Present
Graff Chevrolet 1998 - 2000
Skills
Social Media Marketing, Marketing Strategy, Marketing Management, Product Marketing, Advertising, Brand Management, Direct Marketing, Public Relations, Website Development, Graphic Design, ECommerce, B2B Marketing, Market Planning, Email Marketing, New Business Development, Strategic Planning, Customer Service, Negotiation
Education
Northwood University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Graff Buick GMC Cadillac February 2014 - Present
Graff Chevrolet July 2013 - February 2014
Starbucks May 2013 - August 2013
Nelson Automotive Inc January 2011 - May 2013
Shaheen Buick GMC Cadllac May 2008 - January 2011
Skills
Customer Service, Leadership, Microsoft Excel, Customer Satisfaction, Microsoft Office, Microsoft Word, Problem Solving, Sales, Time Management, Teamwork, PowerPoint, English, Windows, Research, Outlook, HTML, CRM databases
Education
Central Michigan University 2013 — 2015
Master of Business Administration (MBA), Specialty in Management Information Systems using SAP software
Northwood University 2004 — 2008
Bachelor of Business Administration (BBA), Automotive Marketing and Management
Penske Automotive Group October 2015 - Present
Penske Automotive Group March 2012 - Present
Tennis Tips.Net March 2005 - Present
Graff chevrolet August 2007 - March 2012
Alpena Regional Medical Center May 2005 - August 2007
Saginaw Valley State University May 2001 - May 2005
Skills
TCP/IP, DHCP, VPN, DNS, Switches, FTP, OSPF, EIGRP, VoIP, RIP, XP, SMTP, Ethernet, SNMP, IPSec, NetBIOS, IGRP, Spanning Tree, Windows 9x, Cisco, Computer Hardware, Active Directory, Mac OS X, Servers, Visio, Software Installation, IT Management, Troubleshooting, Routers, Network Administration, WAN, Windows, VLAN, Routing, CCNA, Cisco IOS, Network Security, Windows Server, Windows Server 2008, Operating Systems, Wireless, MPLS, Windows 7, Linux, Firewalls, QoS, ITIL Certified, Networking, Cisco Technologies, OS X
Education
University of Michigan 2009 — 2011
MBA, Masters of Business and Management
Saginaw Valley State University 2003 — 2005
M.A, Multimedia and Communications
Saginaw Valley State University 2000 — 2003
B.S, Computer Science
Lafontaine Automotive Group July 2014 - Present
Kia Motors America 2010 - August 2014
Graff Chevrolet 2006 - 2010
Courtesy Ford 2000 - 2006
Skills
Automobile, Warranty, Automotive Aftermarket, Parts, Vehicles, Customer Satisfaction, Automotive, Dealers, Customer Retention, Automotive Repair, Dealer Management, Automotive Electronics, Reynolds, ASE Certified, Profit, Powertrain, Automotive Parts, Tires, Fleet Management, Brake, Vehicle Maintenance, Dealer Operations, B2B, Fleet
Education
Central Michigan University
Buff Whelan Chevrolet June 2014 - Present
Graff Chevrolet April 2013 - May 2014
Time Auto Transport February 2008 - December 2009
Skills
Automobile, Automotive, Customer Retention, Customer Satisfaction, Customer Service, Inventory Management, Process Improvement, Purchasing, Sales, Team Leadership, Vehicles, Time Management, Teamwork, Microsoft Word, Social Media, PowerPoint, Selling, Retail Sales, Microsoft Office, Negotiation, Windows, Outlook, Microsoft Excel, Social Networking, Access, Sales Process, Team Building, Training, E-commerce
Education
Northwood University 2010 — 2014
Bachelor of Business Administration (BBA), Automotive Marketing/Management
Ottawa Chevrolet December 2012 - February 2015
Ottawa Chevrolet December 2012 - February 2015
LaRiche Chevrolet-Cadillac January 2012 - December 2012
Hyway Trucking Company May 2010 - December 2011
Car Mart Auto Group, Inc Findlay May 2006 - February 2010
Bob Kelley Chevrolet-Buick March 2005 - May 2006
The Walnut Saloon June 2004 - March 2005
Graff Chevrolet December 1996 - June 2004
Skills
Office Management, Microsoft Office, Administrative..., Data Entry, Outlook, Office Administration, Spreadsheets, Invoicing, Telephone Skills, Administrative..., Accounts Receivable
Education
Ottawa-Glandorf High School
Owens Community College
Defiance Public Library System January 2015 - Present
WebMasterChris.net June 2010 - Present
Fort Wayne Region SCCA February 2009 - Present
Customized Information Systems November 2012 - December 2014
Northwest State Community College August 2012 - January 2013
Cook Motor Sales February 2011 - June 2011
Graff Chevrolet March 2010 - January 2011
Eye Glass World June 2007 - November 2009
Champs Sports September 2000 - May 2007
Skills
E-commerce, Email Marketing, Joomla, Web Design, CSS, Dreamweaver, Website Development, Windows 7, HTML, Photoshop, Troubleshooting, HTML 5, SEO, Digital Marketing, CMS, CSS3, Drupal, HTML emails, WordPress, Servers, windows 8, Enterprise Software, CRM, Hyper-V, Group Policy, Windows Server, Windows System..., Microsoft Office, Office 365, Customer Service, Online Marketing
Education
Capella University 2014 — 2016
Bachelor of Science in Information Technology, Data Analytics, 3.8
Northwest State Community College 2011 — 2013
Associate of Applied Business in Information Technology, Website Administration
Eastern Michigan University 1994 — 1995
Graff Chevrolet March 2011 - Present
Skills
Sales Management, Automotive, Team Building, Purchasing, Inventory Management, Profit, Automobile, Retail, Sales Process, Customer Service, Budgets, Online Marketing, Microsoft Office, Machine Tools, Negotiation, Income Statement, Manufacturing, Continuous Improvement, International Sales, Process Improvement, Outside Sales, Retail Sales
Education
Saginaw Valley State University - College of Business and Management 1990 — 1996
BS
Hillsdale College 1987 — 1989
Waxahachie Autoplex August 2012 - Present
Graff Chevrolet February 2010 - August 2012
Kainautomotive.com June 2007 - August 2009
Prestige Ford 2001 - 2007
Skills
Automotive, SEM, Retail, Training, E-commerce, Digital Marketing
Education
University of Louisiana at Monroe 1992 — 1997
BS, Masters
Gold river casino August 2012 - Present
Graff Chevrolet May 2011 - June 2012
AutoZone May 1997 - January 2011
Six Flags March 1994 - August 1995
PepsiCo May 1992 - February 1993
Skills
People Skills, Money Handling, Driving, Customer Satisfaction, Fast Food, Cashiering
Education
Rose State College 1986 — 1987
none
southeast high 1976 — 1980
high school diploma, basics
Self-employed September 2004 - Present
Comp Cams May 2005 - September 2005
Graff Chevrolet September 2004 - May 2005
Skills
Engine Rebuilding, Engine Performance, custom modifications, ignition systems, Electrical Engineering, Automotive Design, Circuit Design, Suspension Design, Electrical Repairs, exhaust modifications, Fuel Systems, Classics, Transmissions, Bodywork, Bodypaint, Restoration, Auto Glass, Automotive Interiors, MIG welding, rebuildable titles, Alignments
Education
University of Michigan-Flint 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Natural Sciences
University of Michigan-Dearborn 2002 — 2005
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
Bruce Lowrie Chevrolet July 2004 - Present
Graff Chevrolet January 2006 - July 2007
Skills
Automotive Sales, Social Media Marketing, Internet Strategy, Online Marketing, Online Reputation..., Automotive, Social Media, Sales Management, Automobile, E-commerce, Social Networking, Facebook, Sales, New Business Development, Team Building, Inventory Management, SEO, Account Management, Web Marketing, Online Advertising, Automotive Aftermarket, Profit, Dealers, Digital Marketing, Customer Service, Vehicles, B2B, Sales Process, Purchasing, Deal Closure, Customer Satisfaction, SEM, Lead Management, Automotive Repair, Parts, Customer Retention, Management, Warranty, Sales Operations, Leadership, Reynolds, Selling, Marketing Strategy, Negotiation, Marketing, Pricing, Retail, Dealer Management
Education
Dallas County Community College 1979 — 1981
General Studies
Lansing Ophthalmology August 2015 - Present
Colombo eyecare November 2014 - June 2015
National Vision, Inc. November 2010 - November 2014
LensCrafters (Formerly DOC Optical) February 2007 - October 2010
DOC Optical October 2002 - February 2007
Sears optical March 2002 - October 2002
Februrary January 2002 - October 2002
Sears Optical March 2001 - February 2002
Graff Chevrolet January 1999 - January 2000
Skills
Retail, Profit, Process Scheduler, Inventory Management, Sales, Management, Sales Management, New Business Development, Forecasting, Income Statement, Recruiting, Time Management, Selling, Merchandising, Customer Service, Store Management, Eyewear, Retail Sales, Loss Prevention, P, Visual Merchandising
Education
DURAND HIGH SCHOOL
AMERICAN BOARD OF OPTICIANRY (2009)State of Michigan
Mott Community College
N/A, General
State Endorsed High School
XanEdu, Inc. June 2014 - Present
Mango Languages December 2013 - April 2014
Mango Languages May 2013 - December 2013
LearningExpress, LLC April 2008 - May 2013
ADP May 2007 - April 2008
Seriffed September 2003 - January 2008
Cengage Learning February 2003 - April 2007
William Tyndale College August 2000 - August 2002
Graff Chevrolet 2002 - 2002
Family Christian Stores July 1994 - August 2000
Skills
Higher Education, E-Learning, Editing, Adult Education, Training, Publishing, Team Building, Microsoft Office, Resume Writing, Marketing, Nonprofits, Community Outreach, Interviews, Sales, Staff Development, Leadership, Student Affairs, Human Resources, Instructional Design, Time Management, Fundraising, E-commerce, Social Networking, Leadership Development, Public Speaking, Teaching, Coaching, Blogging, Career Counseling, Career Development, Curriculum Design, Educational Technology, Employee Training, Event Planning, Recruiting, Research, Social Media, Strategic Planning, Salesforce.com, Lead Generation, Content Development, Public Relations, Social Media Marketing, Business Development, Entrepreneurship, New Business Development, Marketing Strategy, Sales Management, Strategic Partnerships, Management
Education
Spring Arbor University 2012 — 2015
Masters of Communiation, New Media
William Tyndale College 2000 — 2002
Bachelors of Business Administration, Marketing
Hendrick Automotive Group (Hendrick Nissan) December 2013 - Present
Hendrick Automotive Group (Hendrick Nissan) November 2012 - December 2013
Hendrick Automotive Group (Superior Chevrolet) August 2008 - November 2012
Graff Chevrolet November 2007 - May 2008
Honda of Grand Blanc June 2007 - October 2007
Northwood University 2006 - 2006
Skills
Website Management, Online Advertising, Online Marketing, Sales Management, Online Sales, Inventory Management, Lead Management, Small Business..., CRM software, Automotive Sales, Staff Training, Call Center, Video Editing, Photo Editing, Excel, Automotive Repair, Sales, Microsoft Excel, Dealers, Automotive, Call Centers, Customer Retention, Sales Process, Image Editing, CRM, Business Development, Automotive Aftermarket, Automobile, E-commerce, Social Media Marketing, Management, Webmaster Services, Marketing, Vehicles
Education
Northwood University 2004 — 2007
Bachelor of Business Administration, Management, Automotive Marketing
DENAM AUTO BROKERS & TRAILER SALES November 2001 - Present
Suski Buick, Chevrolet. Birch Run, Michigan February 1994 - Present
Graff Chevrolet February 1985 - February 1994
HIGHLAND APPLIANCE February 1982 - February 1985
Skills
buying,selling,managing, Motorcycle, Purchasing, Retail, Wholesale, Automotive, Vehicles, Motorsports, Parts, Racing, Automobile, Automotive Repair, Automotive Aftermarket, Motorsports Marketing, Selling, Manufacturing, Automotive Engineering, Dealers, Powertrain, Customer Retention, Customer Satisfaction, Profit, Customer Service, Sales Management, Sales Process, Sales, B2B, Product Development, Sales Operations, New Business Development
Education
many other trade schools & seminars 1980 — 1994
H.K.UNIVERSITY
Working on Masters, business, father and husbandhood
Mott Community College
Graff Chevrolet April 2012 - August 2015
Valor Security Services May 2008 - April 2012
Fast Finance February 2008 - May 2008
Younkers February 1998 - June 2007
US Navy February 1994 - February 1998
Skills
Sales, Customer Service, Security, Customer Satisfaction, Team Building, Inventory Management, Team Leadership, Retail, Training, Loss Prevention, Management, Leadership, Employee Training, Customer Retention, Inventory Control, People Skills, Telephone Skills, Microsoft Office, Supervisory Skills, Microsoft Word, Time Management
Education
Delta College 2001 — 2002
Cooper Tire & Rubber Company May 2010 - April 2015
Graff Chevrolet September 2003 - June 2009
Jim May Auto Group March 2002 - September 2003
Graff Automall July 1997 - March 2002
Wagner Lincoln Mercury December 1990 - July 1997
Skills
Sales Operations, Account Management, Automotive, Sales, Sales Management, Customer Satisfaction, New Business Development, Team Building
Education
Arcadia
Ashland University
Business Administration and Management, General
Ford Motor Company November 2013 - Present
Ford Motor Company February 2013 - November 2013
Nissan Technical Center North America July 2010 - January 2013
Nissan Technical Center North America April 2009 - January 2013
Nissan Technical Center North America April 2009 - January 2013
Nissan Technical Center North America April 2009 - January 2013
Nissan Technical Center North America January 2006 - September 2010
Delphi Steering Systems January 2002 - August 2003
Graff Chevrolet September 1998 - September 2001
Skills
Vehicles, Automotive, Powertrain, Electronics, Testing, Automotive Engineering, FMEA, Root Cause Analysis, Continuous Improvement, Supplier Quality, Manufacturing..., Engineering Management, Engineering, APQP, Automotive Electronics
Education
University of Michigan 2006 — 2011
MSE-Automotive Systems Engineering, Automotive Systems Engineering
Michigan State University 2002 — 2005
BSME, Mechanical Engineering
Delta College 2001 — 2003
AS, General Science - Pre-Engineering
Delta College 1998 — 2000
AAS, Automotive Service Education Program
Gateway Financial Solutions March 2010 - Present
Graff Chevrolet June 2008 - March 2010
Berger Chevrolet January 2007 - June 2008
Skills
Automotive, Budget, Process Improvement, Strategic Planning, Finance, Sales Management, Subprime, Building Relationships, Underwriting, Public Speaking, Account Management, Budgets, Credit, Credit Analysis, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Loan Origination, Management, Marketing Strategy, Negotiation, New Business Development, Recruiting, Retail, Sales, Sales Process, Selling, Team Building
Education
Grand Rapids Community College
Rockford High School
Ottawa Chevrolet December 2014 - Present
Lima Auto Mall August 2012 - December 2014
H&K Chevrolet Pontiac Buick August 2007 - July 2012
Graff Chevrolet 2006 - 2007
LaRiche Toyota Subaru 2000 - 2006
Skills
Vehicles, Customer Satisfaction, Warranty, Customer Service, Team Building, Dealers, Sales, Microsoft Office, Tires, Customer Retention, Brake, Printers, Microsoft Word, Public Speaking, Inventory Management, Automotive, Human Resources, Social Media
Education
Bowling Green State University 1977 — 1979
Graff Chevrolet June 2014 - Present
Central Michigan University August 2009 - Present
Bemidji Axemen February 2014 - June 2014
Central Michigan University February 2013 - February 2014
Central Michigan University May 2011 - January 2014
Chippewa River OutFitters June 2013 - September 2013
7-Eleven June 2012 - August 2012
Skills
Microsoft Office, Customer Service, Public Speaking, PowerPoint, Event Planning, Social Media, Microsoft Word, Time Management, Microsoft Excel, Facebook, Photoshop, Sports, Public Relations, Editing, Event Management, Social Networking, Fundraising, Data Entry, Social Media Marketing, Nonprofits, Teamwork, Sales, Marketing Communications, Leadership, Teaching, Higher Education, Spanish, Critical Thinking, Research, Community Outreach, Direct Sales
Education
Central Michigan University 2009 — 2016
Information Technology, Communication, General
Christopher Columbus High School 2005 — 2009
Sewell Automotive Companies September 2014 - Present
Graff Chevrolet April 2012 - April 2014
Bob Moore Subaru of Hurst October 2009 - February 2012
Bob Moore Subaru of Arlington October 2009 - February 2012
Park Place Dealerships April 2007 - April 2010
Boardwalk Auto Group February 2005 - March 2007
Park Place Dealerships 2004 - 2005
Park Place Dealerships 2002 - 2004
Park Place Dealerships 2001 - 2001
Park Place Dealerships 1998 - 2001
Skills
Strategic Leadership, Strategic Planning, Financial Analysis, Financial Modeling, Creative Problem Solving, Process Improvement, Process Development, Process Management, Budgeting, Research, Team Building, ADP, Automotive, Expense Management, Forecasting, Teaching Skills, Sales Operations, Sales Process, Organizational..., Dealers, Automotive Repair, Parts, Warranty, Income Statement, Inventory Management, Dealer Management, Customer Satisfaction, Automobile
Education
The University of Texas at Austin - The Red McCombs School of Business
BBA, Finance and Accounting
Waxahachie Ford & Dodge Chrysler Jeep August 2012 - Present
Graff Chevrolet January 2010 - July 2012
North Texas Nissan February 2009 - January 2010
Red McCombs January 2005 - March 2009
RED MCCOMBS February 2006 - February 2009
STAR FORD February 2005 - February 2006
CHAMPION PONTIAC GMC February 2004 - February 2005
Red McCombs Ford February 2002 - February 2004
TOMMIE VAUGHN FORD January 1998 - January 2002
ERNIE GUZMAN PONTIAC January 1997 - January 1998
Skills
Automotive, Profit, Vehicles, Automotive Aftermarket, Automobile, Sales Management, Parts, Customer Satisfaction, Leadership, Sales, Selling, Operations Management, Dealers, Warranty, Dealer Management, Automotive Repair, Business Development, Management, Start-ups, Training, Customer Retention, Sales Process, Retail, Gross Profit, Inventory Management, Budgets, Purchasing, Sales Operations, Marketing Strategy
Education
Sam Houston State University 1982 — 1983
no, Criminal Justice Undergraduate coursework
Sam Houston State University
towards
Winner of Ford's Business Growth
City of Arlington March 2014 - July 2014
Walmart March 2013 - March 2014
Graff Chevrolet November 2011 - May 2012
Southwestern Adventist University August 2010 - April 2012
Education
Tarrant County College 2012 — 2013
Associate of Arts (A.A.)
Southwestern Adventist University
Members First Credit Union September 2014 - Present
Members First Credit Union March 2014 - September 2014
Hantz Group October 2013 - January 2014
Graff Chevrolet March 2013 - July 2013
Edward Jones December 2012 - February 2013
Silpada Designs October 2011 - October 2012
Nevill Supply September 2005 - April 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Event Planning, Time Management, Budgets, Financial Analysis, Customer Satisfaction, Sales, Team Leadership, Social Media Marketing, Marketing Strategy, Finance, Marketing
Education
Northwood University 2007 — 2011
BBA, Dual Major: Banking and Finance/Business Management - Dual Minor: International Business, Economics
Graff Chevrolet October 2013 - Present
SELF EMPLOYED August 2000 - Present
R & A SALES August 2009 - May 2011
CARQUEST November 2007 - January 2009
Skills
Pay Close Attention to..., Automotive Parts, Customer Service, Vehicles, Automotive, Parts, Automobile, Sales, Retail, Shipping, Automotive Aftermarket, Profit, Automotive Repair, Security, Warranty, Customer Satisfaction, Customer Retention, Inventory Control, Inventory Management, Dealers, Purchasing, Sales Process, Continuous Improvement, Automotive Electronics
Education
Ferris State University 2002 — 2006
Associate's degree, Autobody/Collision and Repair Technology/Technician
Mid Michigan Community College 2005 — 2005
Enroll America August 2013 - March 2015
Taj for Congress 2012 - 2012
Graff Chevrolet August 2010 - December 2011
Skills
Communication, Analysis, Outreach Services, Research, Convincing Ability, Sales Abilities, Interpersonal..., Powerful but gentle..., Community Outreach, Nonprofits, Sales, Social Media, Strategic Communications, Public Relations
Education
Michigan State University 2007 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Delta College 2001 — 2003