Experience
Pine Technical & Community College  April 2015 - Present
Grand Casino Hinckley   September 2012 - Present
Creative Marketing Concepts  October 2006 - November 2011
Dennis Kirk  March 2005 - October 2006

Education
Pine Technical College   2015 — 2017
Associate of Arts (A.A.), Biochemistry

Experience
Mille Lacs Corporate Ventures  June 2015 - Present
Mille Lacs Corporate Ventures  April 2014 - June 2015
Grand Casino Hinckley   June 2011 - April 2014
Grand Casino Hinckley   June 2010 - June 2011
Hinckley Finlayson Schools   September 2006 - June 2011

Skills
Employee Training, Internal Communications, Customer Service, Instructional Design, Video Production, Public Speaking, Visual Communication, Coaching, Staff Development, Casino, Team Building, Training, Organizational..., Leadership Development, Policy, Employee Relations, Hospitality, Gaming Industry, Team Leadership, Organizational..., Human Resources, Personal Development, Audio Editing, Performance Management, Leadership, Virtual Learning, Gaming, Media Planning, Strategic Communications, Customer Engagement

Education
Metropolitan State University   2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General

University of Minnesota-Duluth   2000 — 2004
Bachelor of Arts (B.A.), Theatre/Theater

Anoka Ramsey Community College   1999 — 2000
General Studies

Experience
Grand Casino Hinckley   December 2013 - Present
Grand Casino Hinckley   July 2008 - December 2013

Skills
Casino, Gaming Industry, Gaming, Poker, VIP, Online Gambling, Loyalty Programs, Budgets, Resorts, Loyalty Marketing, Online Gaming, Casino Gaming

Education
Anoka Ramsey Community College
Business

Experience
Grand Casino Hinckley   May 1992 - Present

Skills
ADP Payroll, Accounting, Budgets, Asset Protection, Procedure Manuals, Employee Training, Security Audits, Purchasing, Communication, Office Management, Administration, Access, Auditing, Supervisory Skills, Payroll, Training, Hospitality Management, Microsoft Office, Customer Service, Casino, Gaming Industry, Team Building, Resorts, Hospitality

Education
Globe University
Associate's degree, Business Administration and Management, General

Experience
Wunderman  July 2014 - Present
Freelance  January 2004 - Present
North American Membership Group  July 2005 - January 2014
North American Membership Group  June 2004 - July 2005
Grand Casino Hinckley   January 2003 - June 2004

Skills
Graphic Design, Magazines, Multimedia, InDesign, Adobe Creative Suite, Art Direction, Creative Direction, QuarkXPress, Social Media Marketing, Interactive Marketing, Digital Publishing, Studio Photography, Candid Photography, Layout, Photography, Logo Design, Digital Photography, Adobe Acrobat, Brochures, Typography, Catalogs, Illustrator, Photoshop, Advertising, Pre-press, Digital Media, Publishing

Education
Minnesota State University, Mankato   1998 — 2002
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General

Experience
Grand Casino Hinckley   May 1993 - Present

Skills
Casino, Outlook, Project Management, Telephone Skills, Leadership Development, Customer Service, Hospitality, Employee Training, Budgets, Event Planning, Training, 10 Key, Team Building, Employee Relations, Coaching, Access, Supervisory Skills, Human Resources, Teamwork, Event Management, Policy, Microsoft Office, Process Scheduler, Gaming Industry, Resorts

Education
Pine Technical College   1991 — 1992
Legal Administrative Assistant/Secretary

Experience
Target  August 2014 - Present
Buffalo Wild Wings  September 2013 - July 2014
Jersey Mike's Subs  August 2013 - December 2013
Grand Casino Hinckley   September 2010 - August 2013

Skills
Management, Dependable Team Player, Customer Satisfaction, Time Management, Microsoft Office, Leadership, Teamwork, Microsoft Excel, Customer Service, Data Entry, Cashiering

Education
Minnesota State University, Mankato   2013 — 2015
Business, Management, Marketing, and Related Support Services

Pine Technical College   2010 — 2013
Business Administration and Management, General

Experience
University of Minnesota Health  March 2014 - Present
Advocare  February 2014 - Present
Premier Security, Inc.   June 2013 - Present
Treasure Island Resort & Casino  December 2011 - May 2012
Grand Casino Hinckley   August 2011 - December 2011

Skills
CPR Certified, Strength Training, First Aid, Supervisory Skills, Leadership, Microsoft Office, Customer Service, Microsoft Excel, Customer Satisfaction, Teamwork

Education
Grand Canyon University   2014 — 2016
Bachelor's Degree, Criminal Justice: Justice Studies

Minnesota School of Business   2010 — 2011
AAS, Criminal Justice

Experience
Mille Lacs Corporate Ventures  December 2012 - Present
Grand Casino Mille Lacs/Hinckley   June 2007 - December 2012
Grand Casino Hinckley   August 1998 - June 2007

Skills
System Administration, Security, SQL, MySQL, Microsoft SQL Server, Business Analysis, C#, Databases, JavaScript, Windows Server, VMware, Data Analysis, Windows, Active Directory, Negotiation, Compliance, Customer Service, Visual Basic

Education
Minot State University   1993 — 1997
Bachelor of Science (BS), Computer Science

Experience
Braham Housing & Redevelopment Authority   December 2013 - January 2015
MetroPlains Management  June 2011 - July 2013
Central Minnesota Housing Partnership, Inc.   April 2007 - September 2011
Pine Technical College  June 2011 - July 2011
Grand Casino Hinckley   December 1997 - January 2010

Skills
Tax Credit Compliance, Property Management, Rental Management, Section 8, LIHTC, Evictions, Rent Roll, Fair Housing Law, Section 42, Microsoft Office, Accounts Payable, Accounts Receivable, Administrative Work, Department Coordination, Data Entry, Bookkeeping, Fair Housing, Yardi, Tax Credits, Condos, Rent Collection, Curb Appeal, Resident Retention, HUD, Administration, Customer Service, Budgets, Leadership, Payroll, Hiring, Management, Coaching

Education
Minnesota School of Business
Business Administration and Management, General

Mora High School

Experience
Mille Lacs Corporate Ventures  January 2014 - Present
Pine County Sheriffs Office   September 2011 - July 2013
Grand Casino Hinckley   August 2008 - October 2011
Grand Casino Hinckley   March 2007 - August 2008
Grand Casino Hinckley   February 2003 - March 2007

Skills
Microsoft Office, Customer Service, Stress Management, Policy Analysis, Administration, Budgeting, Project Management, Problem Solving, Multi-tasking, Organization, Communication, Keyboarding, Employee Training, Teaching Adults, Project Coordination, Time Management, System Administration, Casino, Budgets, Microsoft Excel, Gaming Industry, VIP, Hospitality, Resorts, Team Building, Casino Gaming, Gaming, Management, Training

Education
Hinckley/ Finlayson High School
Diploma

Minnesota School of Business
Associate of Science (AS), Business Administration

Experience
Think Small  September 2007 - Present
Grand Casino Hinckley   October 2006 - February 2007
Allina Hospitals & Clinics  August 2000 - May 2003

Skills
Legal Documents, Westlaw, LexisNexis, Type 65 WPM, Microsoft Office, Internet Explorer

Education
Minnesota School of Business-Blaine   2008 — 2012
Dipolma, Legal Assistant

Experience
Grand Casino Hinckley   2000 - 2010
Harrah's Atlantic City  October 1980 - May 1999

Skills
Team Leadership, Customer Service, Operating Budgets, Capital Budgeting, Strategic Planning, Management, Teamwork, Leadership, Strategy, Operations Management, Budgets, Team Building, Customer Satisfaction, Hospitality, Casino, Online Gaming, Analysis, Policy, Forecasting, Staff Development, Coaching, Supervisory Skills, Training, Leadership Development, Employee Relations, Employee Training, Human Resources, Outlook, Hiring, Organizational..., Event Management, Restaurants, Performance Management, Microsoft Word, Hospitality Management, Event Planning, Microsoft Excel, Process Scheduler, Casino Gaming, Marketing, VIP, Poker, Resorts, Gaming Industry, Online Gambling, Hotels, Food & Beverage, Hospitality Industry, Food, Gaming

Education
University of Maryland Baltimore County
Bachelor of Arts (BA), Music in Special Education / Special Education Teacher

Harrah’s Institute / Excellence in Management – HARRAH’S, Las Vegas, Nevada

Experience
OnCourse Learning  March 2015 - Present
OnCourse Learning  November 2013 - February 2015
Kaplan Professional  June 2010 - November 2013
Grand Casino Hinckley   November 2005 - June 2010
Sage Marketing and Advertising   March 2008 - December 2008
Galesville Republican / Gazebo Printing   August 2004 - November 2005
Winona Daily News  December 2002 - April 2004
La Crosse Tribune  January 2000 - December 2002

Skills
Campaigns, Team Building, E-commerce, Advertising, Marketing Strategy, Graphic Design, Competitive Analysis, Budget, Online Advertising, Social Media, Leadership, Direct Marketing, Adobe Creative Suite, Budgets, Marketing, New Business Development, Project Management, Team Leadership, Social Media Marketing, Marketing Communications, Brand Development, Online Marketing, Email Marketing, Public Relations, Product Marketing, Market Research, Market Planning, Social Networking, Digital Marketing, SEO, Google Analytics, Integrated Marketing, Management, Customer Service, Strategic Planning, Training

Education
Regis University   2007 — 2009
MBA, Marketing

Viterbo University   1998 — 2002
BS, Graphic Design

GET   1994 — 1998

Kaplan University School of Professional and Continuing Education
Project Management

Experience
University of Wisconsin-Superior  June 2012 - Present
America's Byways Resource Center   January 2011 - May 2012
Grand Casino Hinckley   February 2001 - January 2011
MTI Duluth, Fingerhut   November 1998 - February 2001

Skills
Curriculum Design, Training & Development, Staff Training, Training Delivery, Leadership Development, Experiential Learning, Coaching, Sales Skills Training, Webinars, Captivate, Organizational Change, Organizational Behavior, Organizational..., Project Management, Event Planning, Management Consulting, Creative Problem Solving, Creative Strategy, Public Speaking, Large Group Facilitation, Microsoft Office, PowerPoint, Outstanding Customer..., New Hire Orientation, Employee Handbooks, DISC, Writing Skills, Distance Learning, Instructor-led Training, Orientation Programs, E-learning, Instructional Design, Staff Development, Performance Improvement, Team Building, Organizational..., Onboarding, Blended Learning, Change Management, Organizational..., Training Skills, Team Leadership, Adult Education, Training, E-Learning, Workshop Facilitation, Employee Training, Career Counseling, Customer Service, Curriculum Development

Education
The College of St. Scholastica   2008 — 2011
MA, Management/Organization Development concentration

The College of St. Scholastica
BA, Organizational Behavior/ Minor in Psychology

Duluth East High School

Experience
JJ's Mohair Creations   2000 - 2013
Grand Casino Hinckley   January 1996 - July 2012
United Nations Food And Agricultural Organization (UNFAO)   March 1994 - April 1994
United Nations Development Program / Food and Agriculture Organization (UNDP/FAO)   May 1991 - December 1993

Skills
Project Management, Rural Development, Public Relations, Training, Community Development, Customer Service, Strategic Planning, Budgets, Program Development, Government, Qualitative Research, Casino, Public Speaking, Hospitality, Employee Training, Agriculture, Team Building, Small livestock...

Education
University of Wisconsin-Madison   1987 — 1989
Msc., International Agriculture Extension Program Development and Evaluation

University of Minnesota-Twin Cities   1979 — 1981
BA, Social Work

Experience
Nemadji Research Corporation  November 2014 - Present
United States Postal Service  February 2012 - Present
Mille Lacs Band of Ojibwe  2009 - 2012
Grand Casino Hinckley   April 2005 - December 2008

Skills
Software Documentation, Gaming, Policy, Accounting, Access, Microsoft Excel, Accounts Payable, Payroll, Microsoft Word, Outlook, Government, Microsoft Office, Customer Service, PowerPoint

Education
Pine Technical College   2010 — 2012

Minneapolis Business College   1995 — 1996
Accounting Degree, Accounting

Anoka Ramsey Community College
Accounting and Business/Management

Experience
Thunder Valley Casino Resort  April 2014 - Present
Grand Casino Hinckley   September 2010 - April 2014
Test America  November 2009 - September 2010
Harrah's Entertainment  November 2003 - 2008
Guardian Security (South West) Ltd   September 2000 - November 2003
Securitas Security Services USA, Inc.   May 1992 - September 2003

Education
Saint Xavier University   2000 — 2002
MBA, Marketing & Finance

Saint Xavier University   1998 — 2002
Masters , Marketing/Marketing Management, General

Experience
Mille Lacs Band of Ojibwe  May 2015 - Present
Mille Lacs Band of Ojibwe  October 2014 - May 2015
Grand Casino Hinckley   February 2013 - October 2014
Pine Eye Associates   October 2012 - May 2013
Tandy Leather Factory  March 2012 - October 2012

Skills
Budgets, Microsoft Word, Gaming Industry, Customer Service, Microsoft Excel, Microsoft Office, Resorts, Customer Satisfaction, Hospitality, Casino, Team Building, Casino Gaming, Employee Training, Hospitality Management, Hotels, Supervisory Skills, Training

Education
Pine Technical College   2013 — 2013
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide, 4.0

Everest Institute-Eagan   2012 — 2012
Diploma, Medical Administrative/Executive Assistant and Medical Secretary, 4.0

St. Cloud State University   1998 — 2001
Meteorology

Experience
Grand Casino Hinckley   August 2015 - Present
Grand Casino Hinckley   March 2014 - Present
Grand Casino Mille Lacs  August 2010 - March 2014

Skills
Customer Service, Social Media, Casino, Microsoft Office, Hospitality, Gaming Industry, Entertainment, Poker, Casino Gaming, Gaming, Roulette, Blackjack, Baccarat, ACSC, VIP, Customer Satisfaction, Customer Experience, Player Development, Training, Team Building, Supervisory Skills, Resorts, Budgets

Education
Minneapolis Community and Technical College   1994 — 1996
Associate's Degree, Law Enforcement

Experience
ProcessPro  June 2015 - Present
ProcessPro  January 2014 - May 2015
Creative Memories  July 2011 - April 2013
Creative Memories  November 2010 - August 2011
Creative Memories  July 2006 - March 2011
Creative Memories  March 2005 - July 2006
Grand Casino Hinckley   July 2001 - March 2005
Grand Casino Hinckley   November 2000 - July 2001
Travelers Express  July 1999 - November 2000

Skills
Training, Project Management, Leadership, Business Analysis, Sales, Forecasting, Corporate Communications, Business Communications, Strategic Planning, Process Improvement, Marketing, Presentations, Workshop Facilitation, Cross-functional Team..., Time Management, Budgets, Leadership Development, Team Building, Systems Analysis, Project Planning, Recruiting, Marketing Strategy, Coaching, Employee Training, Team Leadership, Public Speaking, Analysis, Organizational..., Change Management, Sales Forecasting, Presentation, software demonstration, Testing, Teamwork, Customer Service, Business Strategy

Education
St. Cloud State University - Herberger Business School   1995 — 1999
Bachelors, Business Computer Information Systems

Experience
Shutterfly Inc.  July 2015 - Present
City of Eden Prairie  January 2014 - Present
Donco, LLC   March 2015 - Present
Sun Country Airlines  November 2014 - July 2015
Life Time Fitness  March 2014 - October 2014
Cambria  November 2013 - March 2014
Starkey Hearing Technologies  June 2013 - September 2013
Grand Casino Hinckley   June 2012 - September 2012
The Original Famous Dave's   May 2011 - August 2011
Grand Cinema Hinckley   November 2001 - May 2010

Skills
Time Management, Event Planning, Team Leadership, Word, Customer Service, Organizational..., Microsoft Word, Marketing, Advertising, Public Relations, Sales, Management, Training, Outlook

Education
Lifetime Academy   2013 — 2013
Group Fitness Instruction

University of Minnesota-Duluth   2009 — 2013
Organizational Management Major, Business

Mora High School   2003 — 2009

Experience
Educators Benefit Consultants   June 2014 - Present
maurices  February 2014 - June 2014
Torrid  July 2013 - February 2014
Hair Mania! LLC   November 2012 - January 2014
Spirit Halloween  August 2013 - November 2013
Redpear Salon   April 2013 - July 2013
Premier Cuts Plus   February 2013 - April 2013
The Hair Gallery  October 2010 - November 2012
Grand Casino Hinckley   June 2008 - September 2009
Super America  June 2007 - June 2008

Skills
People Skills, Phone Etiquette, Microsoft Office, Appointment Scheduling, Money Handling, Attention To Detail, Professionalism, Optimistic, Punctual, Cosmetology, Retail Sales, Time Management, Telephone Skills, Microsoft Word, Microsoft Excel, Leadership, Social Media, Training, Social Networking, Customer Service, Retail, Sales, Team Building, Data Entry

Education
Regency Beauty Institute-Blaine   2009 — 2010
License, Cosmetology/Cosmetologist, General

Anoka Ramsey Community College   2006 — 2007
General Education

Experience
Crossroads Of Iowa   2015 - Present
Two Rivers Marketing  January 2012 - Present
Sproutlings, Inc.   April 2009 - Present
Crossroads Of Iowa   2015 - 2015
TPI  June 2010 - January 2012
Grand Casino Hinckley   October 2005 - May 2010

Skills
Direct Mail, Variable Data Printing, Vendor Relationship..., Marketing, Direct Marketing, Offset Printing, Postal Optimization, Art Direction, Integrated Marketing, Social Media Marketing, Digital Media, Photoshop, Illustrator, InDesign, Creative Direction, Print Production, Social Media, Advertising, Print Production Process, Digital Printing, Paper Industry, Email Marketing, Pre-press, Postal Regulations, Postal Automation

Education
Capella University   2008 — 2010
MBA, Marketing

The Art Institutes International Minnesota   2002 — 2005
BS, Media Arts & Animation

Mesabi Range College   1998 — 2000
A.A., Liberal Arts

Experience
Community Living Options  July 2010 - March 2011
Grand Casino Hinckley   August 2008 - March 2009
TRX Inc  August 2003 - December 2007
Terninal Operations Management   September 2005 - March 2006

Skills
Parasitology, Venipuncture, Hematology, Surgical Assisting and..., Post Anesthesia Care, Dental Prophylaxis, Radiology, Anesthesiology, Customer Service, Client Education, Animal Behavior, Animal Nutrition, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint

Education
Minnesota School of Business   2010 — 2014
Associate's Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Experience
ROI, Inc.   April 2010 - Present
Independent Contractor  July 2004 - Present
Darius Jaspers & Assoicates, Inc   2005 - 2010
Red Circle Agency  December 2006 - March 2009
Grand Casino Hinckley   2000 - 2004

Skills
Organizational..., Team Building, Coaching, Strategic Planning, Customer Service, Training, Recruiting, Performance Management, Program Management, Marketing, Microsoft Office, Leadership, Nonprofits, Employee Training, Workshop Facilitation, Policy, Staff Development, Leadership Development, Executive Coaching

Education
Metropolitan State University   2000 — 2002
MBA, Business Management, Marketing Minor

Winona State University   1992 — 1996
Bachelor of Science, Social Work

Experience
The Deck & Door Company   January 2004 - Present
Grand Casino Hinckley   March 1999 - March 2003

Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Account Management, Sales Management, Office Management, Administrative..., QuickBooks, Accounts..., Legal Documents, Legal, Payroll, Executive..., Westlaw, Contract Negotiation, Calendaring, Legal Assistance, Wordperfect, Litigation Support, Document Preparation, Filing, File Management, Electronic Filing, Confidentiality, Legal Writing, Fax, Office Equipment, Notary Public, Document Review, Client Billing, Telephone Skills, Business Correspondence, Meeting Scheduling, Calendars, Copying, Expense Reports, 10 Key, Executive Level..., Executive Support, Heavy Calendaring, Travel Arrangements, Postage Meter, Multi-line Phone, Ordering Office Supplies, Dictaphone, Transcription

Education
Minnesota School of Business   2009 — 2013
AA, Paralegal

Globe University-Woodbury   1994 — 1995
Legal Administative Assistant

Experience
PGA TOUR TPC Twin Cities   April 2014 - Present
Murray's Restaurant   September 2005 - April 2014
Grand Casino Hinckley   March 2003 - July 2005
Outback Steakhouse  1997 - 2002

Skills
Gourmet, Culinary, Food Cost, Recipes, Menu Design, Martial Arts, Human Resources, Property Maintanence, Special Events, Culinary Skills, Food, Menu Development, Food & Beverage, Catering, Restaurant Management, Cuisine, Event Management, Food Service, Fine Dining, Purchasing, Banquets, Management, Budgets, Restaurants, Menu Costing, Seafood, Cooking, Culinary Management, Recipe Testing, Culinary Education, Food Cost Analysis, Italian cuisine, Food Preparation, Menu Engineering, Butchery, Food Styling, Serve Safe Certified, French Cuisine, Pastry, New Restaurant Openings, Hospitality, Food Quality, Labor Control, Food Cost Management, Mediterranean, Sauces, Chef, Income Statement, Food Safety, Sanitation

Education
Le Cordon Bleu College of Culinary Arts-Minneapolis   2001 — 2002
Certificate, Culinary Arts/Chef Training

Experience
Duluth News Tribune  July 2014 - Present
Lake Superior College  June 2012 - Present
Lake Superior College  2012 - Present
Chester Creek Cafe   January 2003 - April 2012
Damiano Center   March 2003 - May 2006
The Bayfield Inn   March 2000 - January 2002
Grand Casino Hinckley   2002 - 2002
Copper Country Community Arts Center   1991 - 1994

Skills
Menu Development, Culinary Skills, Banquets, Chef, Recipes, Baking, Catering, Food, Restaurants, Food Service, Food & Beverage, Restaurant Management, Cuisine, Sanitation, Cooking, Food Safety, Pastry, Food Industry, Food Cost, Food Preparation, Menu Design, Culinary, Fine Dining, Writing, Food Writing

Education
Fox Valley Technical College   1997 — 2000
Associate of Arts (A.A.), culinary arts

Central Michigan University   1986 — 1990
BS, Psychology

Sault Area High School   1982 — 1986

Experience
Core Chiropractic  September 2015 - Present
Grand Casino Hinckley   February 2015 - September 2015
Tewksbury & Kerfeld, Law Office   July 2010 - September 2010
Lakeside Medical Center  June 2004 - September 2004

Skills
Legal Documents, Filing, Legal Research, Legal Writing, Typing, Criminal Law, Writing, Microsoft Excel, Microsoft Word, Telephone Skills, PowerPoint, Proofreading, Access, QuickBooks

Education
Minnesota School of Business   2007 — 2010
Associates Degree in Applied Science, Paralegal

Pine City Technical College   2004 — 2004
CNA, Certified Nurses Assistant

Experience
Walker Methodist  April 2015 - Present
Personal Assistant  August 2013 - Present
Pamala Johnson   August 2013 - September 2014
Grand Casino Hinckley   July 1992 - April 1997

Skills
Customer Service, Microsoft Excel, Microsoft Office, Management, Public Speaking, Microsoft Word, PowerPoint, Access, Administration, Strategic Planning, Leadership, Research, CPR Certified, AED Certified

Education
Saint Paul College-A Community and Technical College   2015 — 2015
Certified Nursing Assistant, CPR/AED certified 2015-2017

Saint Paul College-A Community and Technical College   1986 — 1987
Certificate, Health Unit Coordinator

Humboldt High School   1980 — 1984
Diploma

Experience
Federal Reserve System  February 2012 - Present
Whitney Bank  April 2010 - December 2011
Wells Fargo  May 2007 - February 2010
Grand Casino Hinckley   January 2004 - November 2004
C&P Properties   June 2000 - January 2004

Skills
Time Management, Management, Sales, Customer Service, Sales Management, Microsoft Excel, Marketing Strategy, Finance, Telecommunications, Merchandising, Process Scheduler, Hospitality, Securities, Banking, Credit, Loans, Financial Analysis

Education
University of Houston-Clear Lake   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.9

Wharton County Junior College   2007 — 2009
Associate's degree, General Studies, 3.9

Pine City Jr./Sr. High School

Experience
Grand Casino - Hinckley  October 2013 - Present
Menzies Aviation  October 2011 - June 2013
Chris Vee Trucking   April 2003 - October 2011
Pacal Blades   April 2000 - February 2002
G.H. Hensley-Bucket Division   August 1985 - February 2000

Skills
Transportation, Mechanical Product..., Freight, Warehousing, Logistics, Logistics Management, Warehouse Management, Dispatching, Customer Satisfaction, Budgets, Customer Service, Operations Management, Management, Supervisory Skills, Inventory Management, Security

Education
The University of Texas at Arlington   1972 — 1975

Experience
Ingenus Management and Consulting   June 1999 - Present
Manna Management   2008 - 2010
Laguna Development Corp   June 2000 - September 2006
Grand Casino Mille Lacs  1993 - 2003
Grand Casino Hinckley   1993 - 2003
Target /Dayton Hudson Corp   1987 - 1993

Skills
Casino, Hospitality, Hospitality Management, Strategic Planning, Purchasing, Hotels, Team Building, Food & Beverage, Budgets, Resorts, Food, Restaurants, Income Statement, Management, Business Planning, Customer Service, Coaching, Executive Management, Team Leadership, Operations Management, Event Management, Supervisory Skills, Hiring, Public Relations, Project Planning, Policy, Leadership, Business Strategy, Customer Satisfaction, Performance Management, Leadership Development, Marketing Strategy, Management Consulting, Change Management, Negotiation, Retail, Marketing, Training, Forecasting, Employee Training, Teamwork, Recruiting, Human Resources, Employee Relations, New Business Development, Contract Negotiation, P&L Management, Organizational..., Consulting, Start-ups

Education
North Central University   1969 — 1975
BA, sociology, Business

Experience
Golen Products LLC   May 2015 - Present
Grand Casino Hinckley   March 2008 - Present
Grand Casino Hinckley   February 2002 - March 2008
Grand Casino Hinckley   January 1998 - January 2002
Taco Johns / Steak Escape   January 1996 - January 1998
Pro Sound & Light Show   1996 - 1998

Skills
Forecasting, Management, Restaurants, Software Documentation, Customer Service, Typing, Coaching, Training & Development, Menu Development, Micros, Automotive Repair, Home Networking, Creative Writing, Employee Training, Hospitality, Customer Satisfaction, Sales, Time Management, Recipes, Food & Beverage, Inventory Management, Supervisory Skills, Team Building, Restaurant Management, Training, Hiring, Food Service, Hospitality Management, Hotels, Casino, Food, MICROS, Budgets, Gaming Industry, Microsoft Office, Leadership, Hospitality Industry

Education
University of Phoenix   2012 — 2014
Master's Degree, Management Information Systems, General, 3.87

University of Phoenix   2010 — 2012
Bachelor's, Buisness Management / IT, 3.86

University of Phoenix   2008 — 2012
Associates, Business Management

Experience
The Lacek Group  PresidentThe Growth Alliance2004 - 2006
Grand Casino Mille Lacs  1998 - 2004
Grand Casino Hinckley   1998 - 2000
National Car Rental  1979 - 1998

Skills
Brand Development, Brand Management, Budgets, Competitive Analysis, Creative Direction, Creative Strategy, Customer Acquisition, Database Marketing, Customer Service, Email Marketing, Direct Marketing, Direct Mail, Integrated Marketing, Interactive Marketing, Loyalty Marketing, Loyalty Programs, Marketing Management, Marketing Communications, Marketing, Marketing Strategy, Product Marketing, Public Relations, Relationship Marketing, Segmentation, Social Media, Social Media Marketing, Strategic Partnerships, Strategic Planning, Team Building, Strategy, Team Leadership

Education
University of Minnesota-Twin Cities   1977 — 1979
Business Management

Experience
Dream Team  July 2013 - Present
Independent  May 2005 - Present
University of New Mexico  August 2012 - May 2015
Grand Casino Hinckley   June 2011 - June 2012
The Hinckley News   August 2011 - May 2012
Hannon Security Services, Inc.   June 2008 - May 2011
St. Cloud State University  August 2009 - May 2010

Skills
Film, Editing, Storytelling, Creative Writing, Public Speaking, Playwriting, Theatre, Screenwriting, Entertainment, Acting, Video Production, Screenwriter, Television, Film Production, Avid, Social Media, Writing, Social Networking, Final Cut Pro, Video Editing, Research, Stage, Facebook, Customer Service, Teaching, Leadership, Microsoft Word, Time Management, Higher Education, Assistant Teaching, Organization Skills, Dissertation Editing, Directing Talent

Education
The University of New Mexico   2012 — 2015
Master of Fine Arts (MFA), Dramatic Writing, Summa Cum Laude, 4.03 GPA

The University of New Mexico   2012 — 2014
Minor, American Studies, Summa Cum Laude, 4.03 GPA

St. Cloud State University   2006 — 2011
Bachelor of Arts (B.A.), Film/Cinema/Video Studies, Magna Cum Laude, 3.85 GPA

St. Cloud State University   2006 — 2011
Bachelor of Arts (B.A.), Creative Writing, Magna Cum Laude, 3.85 GPA

Experience
Grand Casino Hinckley   November 2007 - June 2014

Skills
Project Management, Plumbing, Construction, HVAC, Concrete, Management, Inspection, Construction Management

Education
North Hennepin Community College   1988 — 1990
Building Inspections, Construction Laws, Electrical #1 and #2, Bussiness Construction Managment, Plumbing, Field inspections

Experience
Wild Horse Pass Hotel & Casino  July 2014 - Present
Victory Casino Cruises  December 2013 - June 2014
Coconut Creek Casino   January 2012 - November 2013
Victory Casino Cruises  July 2011 - December 2011
SunCruz   April 2006 - July 2011
Sterling Casino   January 2005 - April 2006
Atlantic Casino   March 2002 - December 2004
Mystic Lake Casino Hotel  June 2001 - March 2002
Sea Kruz Casino   May 1997 - June 2001
Grand Casino Hinckley   April 1994 - May 1997

Skills
Customer Service, Hospitality, Team Building, Coaching, Customer Satisfaction, Employee Relations, Training, Microsoft Office, Microsoft Word, Event Planning, Casino

Education
Eastern Florida State College   2006 — 2008
Associate's Degree, Registered Nursing/Registered Nurse, B+

Metropolitan State University   1990 — 1993
BA, Psychology, A

Experience
Grand Casino Hinckley   April 2010 - Present
Grand Casino Hinckley   April 2005 - 2010

Skills
VMware ESX, vSphere, VMware, Access, Gaming Industry, SQL, Visual Basic, System Administration, VMware Infrastructure, Windows, Employee Training, Casino

Education
Century College   1999 — 2001
Micro Computer Support Technology

Experience
Grand Casino Hinckley   July 2009 - Present
Akwesasne Mohawk Casino  April 2001 - April 2009

Education
University at Buffalo   1972 — 1975
BS, Business

Experience
Heartland Hospice  March 2015 - Present
Harel Chiropractic   August 2014 - Present
Globe University  October 2009 - Present
Globe University  August 2013 - August 2015
Afton Chiropractic and Spa   March 2012 - January 2014
Linder's Garden Center  April 2005 - October 2013
Grand Casino Hinckley   August 2008 - February 2012
National American University  August 2006 - February 2012

Skills
Deep Tissue Massage, Craniosacral Therapy, Therapeutic Massage, Reflexology, Headaches, Wellness, Spa, Myofascial Release, Trigger Point Therapy, Chair Massage, Swedish, Sports Massage, Thai Massage, University level..., Curriculum Design, Clinic Manager, Office 2010, Reiki for dogs and cats, Chiropractic Assistant, Health Coach, Relaxation Massage, Chiropractic, Healing, Cpr Certified, Therapists, Bodywork, Lymphatic Drainage, Pregnancy, Acupuncture, Myofascial, Herbal, Wellness Coaching

Education
Mayo School of Health Sciences   2014 — 2014
Hospital Based Medical Massage, Health and Wellness, General

Klose Training and Consulting
Certified Lymphedema Therapist, MLD and Lymphedema Bandaging, Earned certification

Heartwood Institute - Tuscon, AZ
Craniosacral Therapy Advanced Certification - January 10, 2014, Craniosacral Therapy, A

Institute of Somatic Therapy   2012 — 2012
Pre-natal Certificate, Pregnancy Massage Training, A

Saint Paul College-A Community and Technical College   2011 — 2011
Reflexology Certificate, Reflexology, A

Saint Paul College-A Community and Technical College   2004 — 2005
Therapeutic Massage, 4.0

Ben Benjamin   2010 — 2013
Webinars on cervical and pelvic conditions, myofascial classes, Massage Therapy advanced classes, pass

World Massage Conference   2010 — 2015
Webinars - Biannual online conferences, Massage - various topics, over 140 CEU's awarded

University of Miami   1978 — 1981
Master of Science in Education, Community Health Education

University of Miami   1974 — 1978
Bachelor of Education (B.Ed.), Health and Physical Education, 3.85

Experience
Joann Fabric and Crafts  October 2011 - Present
Scentsy Independent Consultant  October 2010 - Present
Brighter Day Residence Inc   January 2004 - April 2010
Grand Casino Hinckley   September 2002 - October 2003

Skills
Microsoft Office Suite, Customer Service, Documentation

Education
Colorado Technical University-Online   2010 — 2013
Bachelor of Science, Software Systems Engineering

Colorado Technical University-Online   2008 — 2010
Associate of Science, Information Technology

Experience
Grand Casino Hinckley   January 2001 - Present

Skills
Casino, Hospitality

Education
Alexandria Technical College

Irondale High School

Experience
Pilot Flying J  March 2011 - August 2011
Grand Casino Hinckley   January 2010 - July 2010

Skills
Cash Handling Experience, Financial Audits, Secretarial Skills, Customer Service, Microsoft Office, Computers, Merchandising, Sales, First Aid, Nursing Care, Bookkeeping, Accounting, Typing

Education
University of Phoenix   2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General

Norman North High School

Experience
Ecumen  July 2012 - Present
Running Aces Harness Park  September 2010 - August 2011
Grand Casino Hinckley   August 2008 - July 2010

Skills
Hardworking, Problem Solving, Communication, Guest Service, Flexible, Adapt to situations, Ability to work under..., Diligent, Caring, Task Oriented, Organized Multi-tasker, Ability to be empathetic

Education
Pine Technical College   2010 — 2012
Diploma, Practical Nursing

Anoka Ramsey Community College   2007 — 2008
General Education

Braham Area High School   1999 — 2007
High School Diploma

Experience
Augustana Care Corporation  May 2010 - Present
Grand Casino Hinckley   1993 - 2010

Skills
Organizational..., Employee Relations, Human Resources, Coaching, Employee Benefits, Leadership Development, Workforce Planning, Training, Benefits Administration, Organizational..., HRIS, Onboarding, HR Policies

Education
Bethel University   1998 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General

Experience
St. Croix River Education District  January 2015 - Present
St. Croix River Education District  January 2014 - January 2015
SA Northern Technologies   October 2008 - December 2012
Grand Casino Hinckley   December 2011 - July 2012
Grand Casino Hinckley   April 2010 - July 2012

Skills
Social Skills, Fast Learner, Microsoft Excel, Microsoft Word, Friendly Personality, Open Minded, Money Management, Motivation, Respect, Problem Solving, Time Management, Social Responsibility, Keyboard Skills, Leadership, Public Speaking, Coordination, Confidentiality, Confidence Building, Preparation, Success Driven, Reading Comprehension, Sentence Structure, English, English grammar, Enjoy Challenges, Reading, Speed Reading, Customer Service, Microsoft Office, Critical Thinking, Computer Proficiency, Telephone Skills

Education
Bemidji State University   2014 — 2018
Bachelor of Science (B.S.), Social Work

Anoka Ramsey Community College   2009 — 2012
Associate of Arts (AA), General Studies

Experience
Respirtech  September 2007 - Present
Grand Casino Hinckley   December 2006 - September 2007

Education
Dunwoody College of Technology   2008 — 2010
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician

Experience
Therapeutic Services Agency  July 2013 - Present
Grand Casino Hinckley   August 2007 - November 2012

Skills
Customer Service, Event Planning, Training, Time Management, Teamwork, Event Management, Crisis Intervention, Social Services, Adolescents

Education
Metropolitan State University   2012 — 2015
Bachelor's Degree, Psychology

Hinckley-Finlayson Secondary   1998 — 2001
High School

Experience
Grand Casino Hinckley  

Skills
Employee Relations, Human Resources, Organizational..., Payroll, Performance Management, Organizational..., Leadership Development, Recruiting, Employee Training, Training, Benefits Administration, Workforce Planning, New Hire Orientations, Onboarding, FMLA

Education
Central Lakes College-Brainerd   2004 — 2007

Experience
Grand Casino Hinckley   February 2015 - Present

Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Budgets, Administration, Time Management, Team Building, Access

Education
The College of St. Scholastica   1996 — 1996

North Hennepin Community College   1995 — 1996

Experience
Grand Casino Hinckley   February 2004 - June 2005
Grand Casino Hinckley   2002 - 2004
None at present  October 1979 - December 1980
Cambridge Nursing Care   February 1979 - January 1980
Cambridge Nursing Care   June 1978 - January 1980

Skills
Customer Service, Training, Time Management, Supervisory Skills, Human Resources, Telephone Skills, General Office Skills, Consulting, Cosmetics, Creative Writing, Cosmetology, straightening out a..., carpentry, gardening,...

Education
Richfield Cosmetology Training Center   1990 — 1991
Associate's degree, Cosmetology and Related Personal Grooming Services, A- B student

Anoka Technical College   1983 — 1984
Associate's degree, Human Resources Management and Services, A- B student

North Branch Mn High School   1970 — 1976
Diploma, Psychology/ Business Math

Experience
Grand Casino Hinckley   paintergrand casino mille lacs2013 - Present

Skills
Drawing, Illustrator, Microsoft Office, Budgets, Photoshop, Team Building, Graphic Design, Flash Animation, Adobe Creative Suite, Customer Service, Management, Team Leadership

Education
St. Cloud State University   1975 — 1980
Chemistry B.S., Chemistry forensic, organic, radio, analytical, etc., graduated

s.c.s.u. ( St. cloud state)

Experience
Grand Casino Hinckley   April 2014 - Present
Grand Casino Hinckley   August 2010 - April 2014
Grand Casino Hinckley   August 2009 - August 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook

Education
University of Minnesota-Crookston   2007 — 2009
Bachelor of Science (BS), Accounting

Pine Technical College   2005 — 2007
Associate of Science (A.S.), Accounting

Experience
Beau Rivage Resort & Casino  June 2000 - Present
Grand Casino Hinckley   January 1992 - June 1999
Arizona Sound and Light   March 1990 - April 1992

Skills
Entertainment Technology, Stage Management, Lighting Design, Electrical..., Professional Audio, Audio Visual Integration, Audio Visual Support, Audio Visual Rental, Stage Lighting, Architectural Lighting, Landscape Lighting, Home Automation, Interior Lighting

Education
University of Arizona   1985 — 1988
Undergraduate studies, Technical Theatre/Theatre Design and Technology

Experience
Grand Casino Hinckley   July 2014 - Present
Tenere, Inc.   December 1979 - January 2009

Skills
Casino, Customer Service, Gaming, Hospitality, Resorts, Hotels, Food & Beverage, Hospitality Management, Budgets, Hospitality Industry, Supervisory Skills, Restaurants

Education
Century College   2009 — 2011
Associate's degree