Grande Communications
Industry: Telecommunications company
DescriptionGrande Communications is a United States telecommunications firm, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. The company was established in 1999 when it was the recipient of the largest round of venture capital funding in Texas. Headquarters: Princeton, NJ Owner: RCN Corporation (Patriot Media) Founded: 1999 Type of business: Subsidiary
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Grande Communications Employees
Grande Communications May 2010 - Present
Atlantic Broadband September 2006 - May 2010
Charter Communications January 2005 - September 2006
Comcast Cable 1996 - 2005
Skills
Call Center, Telecommunications, Leadership, Customer Satisfaction, Process Improvement, Customer Service, Team Building, Vendor Management, Customer Experience
Education
Palm Beach State College
Rush Enterprises, Inc April 2014 - Present
Time Warner Cable October 2013 - April 2014
TelePacific Communications July 2012 - October 2013
Grande Communications March 2008 - July 2012
Grande Communications July 2007 - March 2008
Grande Communications December 2005 - July 2007
Skills
Troubleshooting, Telecommunications, Call Centers, VoIP, Technical Support, T1, Wireless, Management, Training, Call Center, Broadband, Telephony, IP, Customer Satisfaction, MPLS, Networking, SIP, Cisco Technologies, Ethernet, Vendor Management, TCP/IP, Solution Selling, Computer Network..., Change Management, Performance Management, ATM networks, Human Resources, IVR, Performance Improvement, Quality Assurance, Software Documentation, Routers, Operating Systems, Customer Retention, Leadership, Customer Service, Team Leadership, SAP, SAP ERP, SAP Implementation, SAP BW
Education
Austin Community College 1997 — 1999
Associate of Arts and Sciences (A.A.S.)
Rockhurst University Continuing Education
Cox Communications July 2013 - Present
Cox Communications May 2011 - June 2013
Cox Communications May 2009 - May 2011
Grande Communications November 1999 - January 2009
Skills
Cisco, Granite, ATM, Operating Systems, SONET, Cisco Technologies, SDH, ATM networks, Telecommunications, Wireless, Ethernet, MPLS, VoIP, Troubleshooting, Networking, Call Centers, Routers, Disaster Recovery, LAN-WAN, Technical Support, Telephony, SIP, T1, Switches, Optical Fiber, SIP Trunking, Computer Network..., Network Design, Network Engineering, Hardware, Broadband, Metro Ethernet, ATM Networks, IP, Fiber Optics, TCP/IP, Managed Services, Data Center, WAN
Education
Texas State Technical College 1980 — 1982
Associate, Electronic Servicing Technology
Nimboxx, Inc. February 2014 - Present
American Achievement Corporaton July 2013 - Present
Alewine Photography 2004 - January 2015
Affinegy August 2009 - June 2013
Live Oak 360 January 2009 - August 2009
nFusion September 2008 - November 2008
Grande Communications June 1997 - August 2008
Skills
MySQL, JavaScript, Apache, Linux, PHP, Software Development, Web Development, AJAX, CSS, Zend Framework, PostgreSQL, HTML, Amazon Web Services..., MVC, Open Source
Education
Bellevue University 2004 — 2008
ISST, Internet Software Systems
Texas State University 1997 — 2001
CIS, Computer Information Systems
Integrity Risk Management, LLC January 2009 - Present
Integrity Personal Insurance August 2008 - Present
Sentry Insurance August 2007 - January 2009
Grande Communications 2007 - 2008
Mobile Campus 2006 - 2007
Skills
Auto Insurance, Home Insurance, Life Insurance, Health Insurance, Commercial Insurance, Investment Property..., Workers Compensation, Disability Insurance, Loss Prevention, Umbrella Insurance, Insurance, Homeowners, Property & Casualty..., Whole Life, Fixed Annuities, Brokers, General Insurance, Risk Management, Liability, Underwriting, Customer Service, Term Life Insurance, Sales, Commercial Lines, Small Business, Marketing, Financial Services, Professional Liability, Insurance Brokerage, Employee Benefits, Claim, Long-term Care, Health Savings Accounts, Inland Marine, Retirement Planning, Licensed Property &..., Casualty, Accident, 401k, Retirement, Claims Management, Group Insurance, Group Medical, Cafeteria Plans, Medicare, Customer Retention, Universal Life, Cold Calling, Estate Planning, Flexible Spending...
Education
Texas State University-San Marcos 2003 — 2007
Bachelors, Communication Studies; Mass Communication
Wayland Baptist University 2000 — 2001
Business/Corporate Communications
Level 3 Communications July 2011 - Present
Grande Communications February 2010 - July 2011
Midwest Consulting Group March 2009 - February 2010
AT&T March 2008 - February 2009
Wells Fargo Financial October 2007 - March 2008
Education
The University of Texas at Arlington - College of Business 2006 — 2007
Masters, Business Administration with concentration in Finance
RenewData (Aquired by LDiscovery) February 2014 - January 2015
Deloitte February 2010 - February 2014
Grande Communications October 2001 - February 2010
Time Warner Cable July 2008 - July 2009
Skills
Leadership, Analysis, Litigation Support, Analytics, Data Analysis, Databases, Call Centers, Computer Forensics, Customer Service, Sales Operations, Sales, Direct Sales, Consulting, Project Planning, Budgets, Project Management, Vendor Management, Document Management, Problem Solving, Sales Management, Professional Services, EDRMS, Relativity, Fraud, Security, Creative Problem Solving, Collaborative Problem..., Salesforce Training, Manage Client..., Collections, SQL, Process Excellence, Business Intelligence, Business Operations, Business Development, Training, Standards Development, Financial Performance..., Budget Management, Client Relations, Team Motivation, Cost Control, Reporting & Analysis, T-SQL, Microsoft Excel, Salesforce.com, Technology Management, Management, Process Improvement, Strategy
Education
Brigham Young University - Idaho 2012 — 2013
Austin Community College 2006 — 2007
Yavapai College 1993 — 1994
Edge Team Technology June 2013 - Present
FishNet Security May 2010 - June 2013
Grande Communications November 2000 - May 2010
Education
The University of Texas at Austin 1992 — 1997
B.S., Computational Economics
car2go N.A., LLC April 2015 - Present
car2go N.A. LLC of Daimler November 2009 - April 2015
Sign Tracker January 2009 - November 2009
Sign Tech International June 2005 - October 2008
Grande Communications March 2001 - September 2004
Skills
Accounting, Accounts Payable, Financial Analysis, Access, Process Improvement, Budgets, Account Reconciliation, Accounts Receivable, QuickBooks, Customer Service, Financial Statements, Invoicing, Team Building, General Ledger, Internal Controls, Management
Education
Texas State University 2000 — 2011
Accounting
Grande Communications April 2006 - Present
Xspedius Communications December 2000 - April 2006
Espire Communications December 2000 - January 2004
Intermedia Communications August 1995 - December 2000
LDS Communications & Iamerica December 1995 - August 1998
Skills
VoIP, IP, Telecommunications, MPLS, ATM, Sales Engineering, Team Leadership, Customer Relations, Ethernet, Selling, Product Development, Solution Selling, Frame Relay, Contract Negotiation, Long Distance, WAN, PBX, Customer Service, Business Strategy, Microsoft Office, Windows, Analysis, Problem Solving, Dark Fiber, Co-location, Wireless, SIP, Metro Ethernet, SIP Trunking, Cloud Computing, Broadband, SaaS, Telephony, Optical Fiber, T1, Direct Sales, ATM networks, Fiber Optics, Call Centers, Unified Communications, TDM, DSL, Internet Services, DS3, Hosted Services, LAN-WAN, Data Center, Network Design
Education
Texas State University-San Marcos 2009 — 2011
CPM, Certified Public Management Program
The University of Texas at San Antonio 1986 — 1991
Biological Sciences, Dentistry
San Antonio College
Biological Sciences, Dentistry
Farmers Insurance January 2015 - Present
Waggoner Group June 2014 - December 2014
Health Benefits Alliance LLC December 2012 - June 2014
Rate Genius August 2011 - October 2012
AAA Texas February 2009 - July 2011
Grande Communications November 2007 - February 2009
Coast to Coast Marketing Group July 2006 - October 2007
Houston Chronicle April 2001 - July 2006
Skills
Team Building, Customer Service, Marketing, Sales, Management, Direct Sales, Advertising, Insurance, Interviews, Call Centers, Account Management, Sales Management, Leadership, New Business Development, Microsoft Office, Strategic Planning, Negotiation, Team Leadership, Budgets, Salesforce.com, Customer Satisfaction, Microsoft Excel
Education
University of Phoenix 2003 — 2006
Business Management, Business
Grande Communications April 2007 - Present
TexAlTel 2011 - Present
Hays County Food Bank March 2008 - Present
Grande communications July 2005 - April 2007
Grande Communications, Inc June 2000 - July 2005
Thirfty Call, Inc 1994 - 2000
Message Metrex 1990 - 1994
Alamo City Long Distance 1987 - 1990
Skills
Contract Negotiations, Mergers, Number Portability, Telecommunications, Broadband, Contract Negotiation, Network Design, Local Interconnection, E911, CO Code Admin, Intercarrier..., CNAM, SOA, LCR, E-911, SaaS, SIP, Wireless, Strategic Partnerships, Start-ups, Solution Selling, Enterprise Software, MPLS, Management, Networking, Leadership, Mergers & Acquisitions, Ethernet, Product Management, Cloud Computing, Network Architecture, Training, Call Centers, Managed Services, Project Management, VoIP, Vendor Management, Data Center, Direct Sales, Telephony
Education
Texas State University 1985 — 1989
BA
Cornell University 2010 — 2010
Executive Leadership Certificate
Security Service Federal Credit Union April 2010 - Present
Computer Solutions January 2008 - February 2010
Time Warner Cable January 2006 - January 2008
Grande Communications August 2005 - January 2006
Earthlink July 2003 - August 2005
USAF October 1992 - February 2001
Skills
Computer Hardware, Troubleshooting, Technical Support, Active Directory, Windows 7, System Administration, Windows, Software Installation, TCP/IP, Problem Solving, Quality Assurance, Outlook, Visio, Databases, Microsoft Office, Customer Service, Operating Systems, Administration, XP, SharePoint, Servers, Windows Vista, Network Security, VoIP, Call Center, Customer Relations, Excel, Word, Team Building, Documentation, Disaster Recovery, Hardware, Security, Training, Microsoft Exchange, Virtualization, Data Center, Help Desk Support, Windows Server, VMware, Management, Microsoft Word, Cisco Technologies, DNS, Networking, Vendor Management, OS X, Information Technology, Microsoft SQL Server, SCCM
Education
Miami Dade College 1990 — 1992
Grande Communications October 2003 - Present
Flower Mound Chamber of Commerce January 2013 - December 2013
Advantex Communications November 2002 - October 2003
CoServ Communications May 2000 - November 2002
CoServ Electric June 1999 - May 2000
Skills
Texas Notary Public, CPR Certified, Cpr Certified, Notary Public, Public Speaking, Customer Service, Public Relations, Event Planning, Management, Leadership, Team Building, Team Leadership, Social Networking, Social Media Marketing, Marketing, Marketing Communications, Fundraising, Advertising
Education
Arizona State University
Phoenix Community College
One Source Networks June 2014 - Present
StarView Solutions January 2013 - May 2014
Shango July 2011 - May 2014
Grande Communications Networks LLC July 2002 - June 2011
Grande Communications 2002 - June 2011
Skills
VoIP, Call Center, Telecommunications, T1, Problem Solving, Telecommunications...
Education
Northwestern State University 1995 — 1997
Gardner Group of Michigan May 2011 - February 2012
OnTrack Staffing June 2010 - December 2010
HCA September 2007 - January 2010
Grande Communications February 2003 - February 2007
Skills
Human Resources, Recruiting, Accounts Payable, Customer Service, Invoicing, PowerPoint, Policy, Research, Insurance, Deferred Compensation, Data Entry, Outlook, Administrative..., Spreadsheets, Microsoft Office, Microsoft Word, Microsoft Excel, Office Management, Payroll, Process Scheduler, Office Administration, Administrative...
Education
Allied Career Center 2007 — 2007
Certificate of Completion, Medical Office Management/Administration
Ross Medical Education Center-Roosevelt Park 1993 — 1994
Certificate of Completion, Medical/Clinical Assistant
Mona Shores High School 1982 — 1985
Diploma
Unite Private Networks Director of SalesUnite Private NetworksSeptember 2015 - Present
Level 3 Communications September 2009 - September 2015
Grande Communications December 2007 - September 2009
Mitel October 2006 - December 2007
Mercury Communications Group 2006 - 2007
Conference Plus Inc. June 2006 - October 2006
AT&T 2003 - 2006
Broadwing Communications 1998 - 2004
Worldcom MCI 1997 - 1999
Skills
Solution Selling, SIP Trunking, Unified Communications, Managed Services, Digital Marketing, Salesforce.com, Telecommunications, Co-location, Telephony, MPLS, New Business Development, Networking, Selling, Sales Operations, Wireless, VoIP, Sales, CRM, Ethernet, Data Center, Direct Sales, Sales Process, SaaS
Education
University of Arkansas 1983 — 1990
TelePacific Communications September 2011 - Present
Ultimate Sound and Photography December 2000 - December 2011
Grande Communications October 2007 - November 2010
Austin Sonic INC March 2005 - October 2007
King Mountain Ranch May 1999 - September 2003
Skills
Telecommunications, Account Management, Forecasting, Customer Service, Microsoft Office, Microsoft Excel, Payroll, Budgets, Accounts Receivable, Call Center, Strategic Planning, Customer Satisfaction, Accounts Payable, VoIP, Team Building, Financial Accounting, Collections, Revenue Analysis, Invoicing, Analysis, Troubleshooting, Call Centers, Networking, Wireless, MPLS, Management, Managed Services, Solution Selling, Direct Sales, IP, Sales, Team Leadership, Time Management, Selling
Education
New York Institue of Photography 2007 — 2009
Professional Certification, Professional Photography
Colorado Technical University 2004 — 2007
Bachelors, Accounting
Texas A&M University at Galveston 1993 — 1996
Marine Biology
Palacios High School 1989 — 1993
General
Greenridge Investment Partners 2010 - Present
Veriforce, LLC July 2014 - Present
Nurses Case Management June 2013 - Present
AppleCare Immediate Care September 2011 - Present
Centennial Ventures 2004 - 2009
Grande Communications 2000 - 2004
Merrill Lynch 1998 - 2000
Skills
Private Equity, Valuation, Investments, Financial Modeling, Venture Capital, Investment Banking, Strategic Partnerships, Finance, Start-ups, Business Development, Corporate Development, Capital, Due Diligence, Mergers & Acquisitions, Buyouts, Business Strategy, Strategy, Mergers, Entrepreneurship, Selling
Education
Southern Methodist University 1994 — 1998
BBA with Honors in Finance
USAA March 2014 - Present
USAA July 2012 - Present
USAA September 2010 - March 2014
Grande Communications January 2006 - August 2010
Skills
Software Documentation, Telecommunications, CMS, Active Directory, Project Management, HTML, Quality Assurance, Customer Satisfaction, Microsoft Office, Outlook, Management, Project Planning, Avaya, Systems Analysis, Operating Systems, IEX Total View, Oracle Reports, SQL, Rockwell, IVR, Technical Support, Troubleshooting, Networking, Forecasting, Call Center, VoIP, Cisco Technologies, Disaster Recovery, Call Centers
Education
Texas State University-San Marcos 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Piper (formerly DailyDollar) July 2013 - Present
Finsphere Corporation 2009 - Present
Grande Communications 2006 - 2008
Sprint-Nextel 2002 - 2006
Verizon 1996 - 2002
Education
Seattle University School of Law
JD
Angelo State University
MBA
Angelo State University
BBA
CenturyLink Technology Solutions April 2010 - Present
Grande Communications March 2007 - April 2010
Airband Communications February 2006 - December 2006
Verizon Wireless July 2004 - February 2006
CompasALL November 2003 - June 2004
MCI November 2002 - October 2003
SkyTel June 2001 - November 2002
MCI November 1995 - September 2001
MCI April 1992 - November 1995
MCI March 1983 - April 1992
Skills
Solution Selling, Cloud Computing, Data Center, Management, Strategy, Sales Management, Wireless, New Business Development, Marketing, Leadership, Sales, Selling, CRM, Marketing Strategy, Team Leadership, MPLS, Strategic Partnerships, Team Building, Executive Management, Managed Services, P&L Management, Telecommunications, Sales Process, Enterprise Software, Channel, Business Development, Salesforce.com, Direct Sales, Go-to-market Strategy, WAN, Coaching, Training, Program Management, VoIP, Channel Partners, Unified Communications, Product Marketing, Account Management, Business Process, Professional Services, IP, Sales Operations, Vendor Management, Product Management, B2B, Co-location, Cross-functional Team..., Lead Generation, Networking, Customer Retention
Education
Roanoke College 1978 — 1981
Tabor Academy
West Chester University of Pennsylvania
Business
Silvercar November 2013 - Present
The Stroman Group, LLC January 2010 - Present
Silvercar June 2012 - November 2013
Leadership San Marcos 2008 - April 2012
Grande Communications July 2000 - December 2009
Hexcel Corporation January 1993 - June 2000
CTEC/CFan January 1990 - January 1993
Mensor Corporation 1986 - 1989
Skills
Talent Management, Change Management, Training, Internal Communications, Employee Relations, Leadership Development, Organizational..., Performance Management, Coaching, Employee Benefits, Team Building, Team Management, College Recruiting, Customer Satisfaction, Strategic HR
Education
Texas State University 1984 — 1989
BA, Political Science
Tokyo Electron May 2012 - Present
Forestar Group Inc. May 2011 - April 2012
Grande Communications June 2005 - October 2010
ORIX Capital Markets September 2004 - May 2005
ORIX Capital Markets May 2003 - September 2004
ORIX Capital Markets September 2001 - May 2003
PricewaterhouseCoopers January 2001 - September 2001
PricewaterhouseCoopers September 1999 - December 2000
Education
Louisiana State University 1994 — 1999
Bachelor Degree, Accounting
Louisiana State University 1994 — 1999
Minor, Religious Studies
XO Communications February 2007 - Present
XO Communications February 2007 - February 2010
Grande Communications 1996 - 2007
Network Security 1997 - 2001
Skills
Perl Script, MPLS Networking, IOS-XR, EoMPLS, QinQ, EVPL, Carrier Ethernet, Ethernet over SDH, PBB-TE, Omnibus, MPLS, IP, Metro Ethernet, Telecommunications, Ethernet, VoIP, Wireless, Fiber Optics
Education
Collège de France 2001 — 2003
Cash America January 2014 - Present
GM Financial July 2012 - January 2014
University of Denver, Josef Korbel School of International Studies September 2010 - June 2012
U.S. Department of State June 2011 - September 2011
US Dept. of Commerce / National Assoc. of Manufacturers January 2011 - June 2011
Grande Communications July 2005 - August 2010
Harte-Hanks, Inc. June 2002 - July 2005
My IT Pros September 2000 - June 2002
Skills
Data Analysis, Data Mining, Predictive Analytics, Software Project..., Qualitative Research, Forecasting, International Trade, Telecommunications, Statistics, Business Analysis, Market Analysis, Statistical Modeling, Project Management, Process Improvement, Finance, Management, Economics, Analysis, Quantitative Analytics
Education
University of Denver 2010 — 2012
MA, Global Finance, Trade, and Economic Integration
Texas State University-San Marcos 2005 — 2009
BA, Economics, Summa Cum Laude
Grande Communications February 2011 - Present
LadyBlue Design January 2008 - Present
PJK Flooring August 2008 - November 2010
Lone Star Badge & Sign May 2006 - May 2008
Tiles By S August 1994 - April 2006
Skills
Logo Design, Graphic Design, Corporate Identity, Web Design, Illustration, Graphics, Logos, Photoshop, Photography, Business Cards, Retouching, Estimating, Purchasing, InDesign, AutoCAD, Chief Archetict, Dreamweaver, Illustrator, Flash
Education
Art Institute of Pittsburgh 2003 — 2006
associates, Graphic Design
Wayin March 2015 - Present
LiveWorld July 2014 - March 2015
Spredfast November 2010 - July 2014
Convio January 2009 - November 2010
Convio January 2008 - December 2008
Grande Communications 2007 - 2008
Texas State University August 2006 - December 2007
GSD&M Advertising 2005 - 2006
LH & Associates January 2004 - June 2005
Skills
Social Media Marketing, Lead Generation, SEO, Digital Marketing, Marketing Strategy, Program Management, Content Strategy, Corporate Blogging, Writing, Digital Strategy, Strategy, Social Media Strategy, Facebook, SEM, Web Strategy, Copy Editing, Information Architecture, Marketing Strategy and..., Blogging, Writing and Copy Editing, Marketing Management, Segmentation, Social Media, Press Releases, Copywriting, Analytics, Email Marketing, Advertising, Marketing, Public Relations, Online Advertising, Integrated Marketing, Digital media
Education
Texas State University
Master of Arts, Mass Communication, New Media
EnTouch Systems, Inc. September 2014 - Present
The College of Health Care Professions September 2012 - September 2014
CellularOne August 2011 - August 2012
Grande Communications June 1997 - March 2011
Sheshunoff Information Services May 1996 - May 1997
Skills
Marketing, Sales, Budgets, Mergers, Management, Direct Marketing, Competitive Analysis, Product Management, Telecommunications, Marketing Strategy, Customer Experience, Marketing Communications, Digital Marketing, Wireless, Account Management, Social Media Marketing, Advertising, Online Advertising
Education
University of Phoenix 2009 — 2010
MBA, Marketing
Texas State University 1996 — 2000
BA, Mass Communications - Advertising
American Income Life January 2007 - Present
Torchmark Corporation 2007 - Present
Grande Communications 2005 - 2007
Clearsource, Inc. 1999 - 2001
Skills
Microsoft SQL Server, JavaScript, .NET, CSS, HTML, Web Applications, Java, VBScript, JSP, ASP.NET, SQL, XML, SDLC, Architectures, T-SQL, VB.NET, Visio, Architecture, Software Development
Education
Texas State Technical College Waco 2005 — 2006
Associate of Science (AS), Computer Programming
Texas A&M University 1988 — 1991
Frost & Sullivan November 2006 - Present
Incursion Technologies, Inc. February 2006 - October 2006
Grande Communications 2000 - 2006
Jewelers National Bank 1998 - 2000
US Navy 1994 - 1998
Education
Texas State University 2000 — 2006
Peerless Network January 2015 - Present
Team Beachbody October 2010 - Present
Level 3 Communications January 2013 - January 2015
Level 3 Communications February 2009 - December 2012
Level 3 Communications January 2007 - January 2009
Broadwing Communications June 2006 - January 2007
PointOne October 2005 - June 2006
Grande Communications June 2001 - October 2005
Grande Communications January 2000 - June 2001
Grande Communications September 1995 - January 2000
Skills
Product Development, JD Edwards, Great Plains Software, Remedy Ticketing System, Vendor Contracts, Access, Microsoft Excel, Analysis, Microsoft Word, PowerPoint, Telecommunications, VoIP, Switches, Management, Co-location, Call Centers, Product Management, Business Analysis, Networking, Strategic Partnerships, Selling, MPLS, Managed Services, Sales, Wireless, IP
Education
University of Phoenix 2000 — 2001
Boxer, Inc. January 2014 - Present
Quantum Apps LLC January 2004 - Present
Silvercar July 2012 - January 2014
Grande Communications January 2005 - September 2011
Skills
Android, Java Enterprise Edition, SOAP, XML, REST, MySQL, JavaScript, JSON, Windows, Software Development, Java, Unix, Databases, HTML, Operating Systems, Servers, Cloud Computing, OOP, jQuery, JUnit, Unix Administration, EJB, Web Services, DHTML, AJAX, Start-ups, Apache, Linux, User Experience, C++, angular-ui, C, Mobile Applications, Mobile Technology, Gradle, Bash, Shell Scripting, Android Development, Android SDK, Agile Application..., Open Source Software, Continuous Integration, Jenkins, Git, Github, MobileIron, Mobile Device Management
Education
Texas State University 2004 — 2006
Computer Science, Science, Mathematics
Stage Two September 2011 - Present
OtherInbox September 2010 - September 2011
South By Southwest Conferences and Festivals (SXSW) July 2007 - April 2009
Super Pal Universe LLC May 2007 - November 2008
Dell Lounge November 2007 - March 2008
Music and Entertainment Television August 2006 - May 2007
Grande Communications August 2001 - December 2006
South By Southwest Film Festival February 1996 - May 2006
Smith Center Organics February 2003 - October 2004
Netpliance February 2000 - August 2001
Skills
Copywriting, Event Marketing, Public Relations, Community Relations, Guerrilla Marketing, Social Media, Advertising, Marketing Communications, Promotions, Marketing Strategy, Event Planning, Television, Social Media Marketing, Video, Digital Media, Social Networking, Video Production, New Media, Broadcast, Marketing, Radio, Brand Management, Start-ups, Entrepreneurship
Education
Texas State University-San Marcos 2010 — 2011
BA, Advertising/ Mass Comm
The University of Texas at Austin 1996 — 1998
RTF, Advertising
Austin Community College 1993 — 1995
San Antonio College 1992 — 1993
Figg Leaf Solutions, Inc. January 2013 - May 2013
Blue Roots Strategies, Inc. July 2009 - December 2012
Grande Communications 2008 - November 2009
Ecohaulics, Inc. February 2008 - April 2009
Mobius Wear, Inc. January 2008 - November 2008
Grande Communications August 2007 - 2008
Grande Communications August 2004 - August 2007
Skills
Accounting, Telecommunications, Process Improvement, Troubleshooting, Call Center, Technical Support, Team Building, Windows, Tax Accounting, Financial Accounting, Cost Accounting, Corporate Tax, Tax Returns, Sales & Use Tax, Sales & Use Tax..., Tax Research, Income Tax, 1120S, K-1, Pro Forma Development, Payroll Taxes, Payroll, Employee Benefits, Bookkeeping, Invoicing, Accounts Payable, Accounts Receivable, Depreciation, Sales Commission, Expense Reports, Bank Reconciliation, Project Management, Web Development, Mac OS, Microsoft Office, Basecamp, EchoSign, Adobe Creative Suite, Account Reconciliation, Aging Reports, QuickBooks, Peachtree, Vendor Management, sql, oracle sql, MySQL, PHP, HTML, Wordpress, Supervisory Management
Education
Texas State University-San Marcos 2004 — 2010
Bachelor's degree, Business Administration, Accounting
Time Warner Cable Business Class December 2012 - Present
Grande Communications August 2005 - October 2012
Birch Telecom April 2004 - August 2005
XO Communications February 2002 - April 2004
Winstar Communications, Inc. August 1998 - September 2001
Hooker Retail Group, Inc. September 1993 - July 1998
Skills
Strategic Planning, P&L Responsibility, Market Development, Sales Operations, Contract Negotiation, Solution Selling, Account Management, Direct Sales, Indirect Channel Sales, Sales Force Alignment, Sales & Marketing..., Telecommunications, Salesforce.com, Internet Services, Sales Process, Strategic Selling, Sales Management, Business Development, Team Building, Product Management, Call Centers, Leadership, Optical Fiber, Wireless, WAN, Customer Retention, MPLS, VoIP, Unified Communications, Strategic Partnerships, Strategy, Cloud Computing, Selling, Broadband, Managed Services, Co-location, SIP Trunking, DSL, Ethernet, P&L Management, Management, Enterprise Software, IP, Sales, Fiber Optics
Education
Texas A&M University 1988 — 1992
BS, Bio/Chem Sciences
LGF Investments, Inc July 2007 - Present
HOLT CAT 2013 - March 2014
Grande Communications July 2000 - April 2007
Express Information Systems June 1995 - July 2000
Lori Jondron, CPA April 1990 - June 1995
Texas Department of Insurance March 1988 - March 1990
Employee Benefit Plans January 1983 - January 1988
Texas State Employee Retirement System January 1981 - January 1983
Skills
Excel, Word, Software Documentation, Microsoft Word, Microsoft Excel, Financial Analysis, Accounting, Auditing, Analysis, Finance, Leadership, Management, Business Planning, CRM, Internal Controls, Mergers, Training
Education
Texas 1991 — 1991
C.P.A, Accounting
University of North Texas 1978 — 1980
CPA; BBA, Accounting
Lake Highlands High School 1973 — 1975
Grande Communications Networks LLC September 2011 - Present
Grande Communications February 2006 - October 2010
Austin Resource Center for The Homeless (frontsteps) April 2008 - March 2010
Grande Communications June 2005 - February 2006
Skills
Software Documentation, Call Center, Training, Technical Support, Telephony, Networking, Troubleshooting, Telecommunications, VoIP, Call Centers, Problem Solving, Retail, Customer Service, Security, Vendor Management, Supervisory Skills, Windows, Process Improvement, Testing, Team Building, Outlook, Management, Quality Assurance, Microsoft Office, Cisco Technologies, Access, Customer Satisfaction, Documentation, SQL, NoSQL, Billing Systems, Ethernet
Education
Art Institute of Dallas 2001 — 2003
Graphic Design / Illustration
U.S. Army Telecommunications Maintainers Course 1998 — 1999
Completed, Multichannel Signal Systems, Single Channel Air & Land Radio (SIINCGARS)
Knight Office Solutions, Inc. May 2012 - Present
Commercial IT Solutions, Inc. July 2008 - March 2012
Grande Communications October 2007 - June 2008
tw telecom, inc. January 2002 - March 2004
Time Warner Telecom 2002 - 2004
Logix Communications March 2000 - January 2002
CMS - Technical Services 1998 - 2000
Franklin Publishing 1994 - 1998
Skills
Sales, Networking, Business Strategy, Solution Selling, Managed Services, MPLS, Cloud Computing, Telecommunications, Account Management, VoIP, Direct Sales, Salesforce.com, B2B, SaaS
Education
Auburn University, College of Business 1989 — 1993
Marketing/Marketing Management, General
Dell January 2011 - Present
Diane Wigington Consulting April 2010 - February 2011
Grande Communications June 2009 - March 2010
Super Suppers September 2006 - December 2009
Grande Communications August 2000 - August 2009
Prime Cable January 1991 - August 2000
Gulf Canada Resources August 1988 - June 1990
Skills
Product Management, Management, Marketing Strategy, Telecommunications, Strategic Planning, Strategy, Leadership, Competitive Analysis, Budgets, Analysis, Call Centers, Training, Product Development, Security, Forecasting, Customer Service, Start-ups, Contract Negotiation, Project Management, Marketing, Strategic Partnerships, Wireless, Negotiation, Advertising, Integration, Networking, Cloud Computing, Account Management, Vendor Management, Cross-functional Team..., Team Leadership, Data Center, Business Development, Project Planning, Product Marketing, Entrepreneurship, CRM, Solution Selling
Education
St. Edward's University 1996 — 1998
MBA
University of Calgary 1984 — 1988
Bachelor of Commerce, Finance
Texas Gas Service March 2014 - Present
MegaPath Inc. September 2011 - March 2014
Prologic Technology Systems Inc. February 2008 - July 2009
USAA July 2007 - December 2007
Hart InterCivic March 2005 - June 2007
Grande Communications October 2003 - January 2005
Broadwing Communications December 1999 - October 2002
USAF January 1991 - August 1997
Skills
Coaching, Adult Education, Team Building, Training, Customer Service, Mentoring, Organizational..., Management, Performance Management, Employee Relations, Leadership Development, Process Improvement, Leadership, Employee Training, Team Leadership, Troubleshooting, Interviews, Staff Development, Sales, Telecommunications, Customer Satisfaction, Call Centers, Program Management, Testing, Software Documentation, Business Process, Vendor Management
Education
Texas State University-San Marcos 2008 — 2010
Master of Education (MEd), Management of Technical Education
Southwest Texas State University 1997 — 2000
BAAS, Applied Arts and Sciences
Clinton Community College 1994 — 1996
AA, Humanities and Social Science
CenturyLink Technology Solutions May 2010 - Present
Grande Communications July 2008 - May 2010
UT Medicine - San Antonio February 2001 - February 2007
Acecom, Inc. - San Antonio February 1998 - February 2001
Skills
Managed Hosting, MPLS Networking, Managed Services, Co-location, Solution Selling, Cloud Computing, Data Center, VoIP, Ethernet, MPLS, IP, Telephony, Long Distance, T1, Broadband, Fiber Optics, DSL, Wireless, Optical Fiber, Telecommunications, ATM networks, Networking, Pre-sales, Enterprise Software, SIP Trunking, Account Management, Unified Communications, Strategy, WAN, Metro Ethernet, Hosted Services, PRI, Private Line, SIP
Education
Concordia University Texas
NW Florida State College
Grande Communications January 2010 - Present
MBF Agency August 2007 - January 2010
Disability Services of the Southwest June 2008 - May 2009
Root Cellar Cafe August 2008 - December 2008
Baker Hughes June 2007 - August 2007
Baker Hughes June 2006 - August 2006
Texas Home Group Realtors June 2004 - January 2006
Education
Texas State University 2005 — 2008
Bachelor of Arts, Communication Studies and minor in Psychology
Grande Communications October 2003 - Present
Advantex Communications September 2000 - October 2003
CoServ January 1998 - September 2000
Education
University of North Texas 1995 — 1998
Texas Tech University 1992 — 1994
Integrated Voice Systems January 2008 - Present
NEC Infrontia November 2008 - September 2009
CentricVoice November 2007 - January 2008
Assemble Communications May 2006 - October 2007
Tech Systems March 2006 - January 2007
Grande Communications 2001 - 2006
Nortel October 1999 - June 2001
USAF May 1985 - October 1999
Skills
VoIP, Technical Support, Cisco Technologies, WAN, Switches, Firewalls, Routers, Wireless, VPN, Telecommunications, SIP, CCNA, Networking, Linux, Ethernet
Education
Collin County Community College 2008 — 2008
CCNA
BBVA Compass February 2015 - Present
Urban Resource Institute May 2012 - February 2015
Safe Horizon March 2011 - May 2012
United States Tennis Association February 2007 - March 2011
American Heart Association July 2003 - June 2006
AIDS Services of Austin April 2002 - July 2003
Grande Communications October 2000 - December 2001
Colorado Springs Utilities March 1998 - April 2000
McGuire & Company Public Affairs - San Francisco, CA 1997 - 1998
Greater Austin Hispanic Chamber of Commerce April 1994 - May 1996
Skills
Media Relations, Public Relations, Corporate Communications, Integrated Marketing, Marketing Communications, Community Outreach, Sponsorship, Strategy, Social Media, Digital Media, Strategic Planning, Strategic Communications, Strategic Partnerships, Multicultural Marketing, Public Affairs, Event Management, Corporate Social..., Nonprofits, Publicity, Crisis Communications, Management, Special Events..., Press Releases, Leadership, Program Management, Brand Development, Emerging Markets, Agency Relationship..., Internal Communications, Marketing, Sports, Community Development, Strategic Alliances, Donor Development, Fundraising, Sponsorship Programs
Education
City University of New York-Baruch College 1996 — 1997
Masters, Public Administration
The University of Texas at Austin 1984 — 1987
Bachelor, Public Relations
UPS July 2014 - Present
UPS November 2012 - July 2014
Millennium Exploration Co. June 2010 - July 2012
JPMorgan Chase and Co July 2008 - June 2010
Raba-Kistner Consultants October 2007 - May 2008
Grande Communications December 2004 - October 2005
Skills
Negotiation, Contract Management, Sales Operations, Account Management, Microsoft Office, Natural Gas, Project Management, Warehousing, Joint Ventures, Marketing, Direct Sales, Oil/Gas, Problem Solving, Oil Industry, Closing Deals, Face to Face Sales, Telecommunications, Private Pilot, Self-starter, Client Development, Product Placement, Business Process..., Business Technology, Logistics Management, Supply Chain..., Deal Closure, Customer Satisfaction, Customer Service, Sales, Leadership, Contract Negotiation, Logistics, Team Building, Operations Management, Management, Transportation, Sales Management, Strategic Planning
Education
Texas State University 2001 — 2006
Bachelor of Science (BS), Environmental Resources
The University of Texas at San Antonio 1997 — 1999
General
Verizon Communications June 2011 - Present
Motorola June 2010 - June 2011
Grande Communications February 2006 - September 2009
Nextel Communications, Inc 1998 - 2006
Sprint Nextel 1998 - January 2005
PrimeCo 1995 - 1998
Education
University of San Francisco 1992 — 1994
MBA, International Business
San Jose State University 1977 — 1981
Grande Communications Networks LLC April 2013 - Present
Grande Communications September 2005 - Present
Grande Communications Networks LLC 2003 - 2005
Thrifty Call August 2000 - July 2003
Jump.Net June 2000 - August 2000
Skills
Cisco, BGP, OSPF, Routing, Juniper, Switches, Routing Protocols, ATM, IP, Network Design, VoIP, SIP, Telecommunications, Linux, Data Center, Unix, Windows, Security, Documentation, MPLS, VPLS, Ethernet, DSL, T1, Metro Ethernet, TCP/IP, Network Engineering, Routers
Education
The University of Texas at Austin 1998 — 2000
VMware 2013 - Present
Accenture 2010 - 2013
Interspire 2009 - 2010
IBM Global Services 2006 - 2009
IBM 2006 - 2006
IBM Tivoli Software 2000 - 2005
IBM Tivoli Software 1998 - 2000
Computer Sciences Corporation 1997 - 1998
Grande Communications 1995 - 1997
Skills
PaaS, VMware, Cloud Computing, SaaS, Virtualization, Data Center, Storage, Information Security, Infrastructure, Enterprise Software, Identity Management, Enterprise Architecture, Solution Architecture, Professional Services, Disaster Recovery, IT Strategy, Security, Systems Management, Unix, Integration
Education
Texas State University 1995 — 1997
BBA, Computer Information Systems
CISSP, ISSAP, ISSMP, CCNA, VTSP Certifications
Capital One April 2008 - Present
ERCOT January 2007 - June 2007
Cisco Systems April 2004 - October 2006
Grande Communications 2001 - 2004
ClearSource 1999 - 2001
Skills
Project Management, TCP/IP, Business Intelligence, Cisco Technologies, Security, Management, Telecommunications, Integration, Process Improvement, Software Development, SDLC, Data Center, Vendor Management
Education
Austin College
Bachelor of Business Administration (B.B.A.), International Business
High 5 Promotions November 2013 - Present
Tag Media December 2009 - March 2015
Concordia University Texas February 2011 - February 2015
ReachLocal November 2011 - November 2013
ReachLocal January 2010 - February 2011
T-Mobile USA March 2009 - January 2010
Grande Communications January 2008 - March 2009
Bestline Communications November 2006 - January 2008
Continental Airlines September 2001 - March 2007
Continental Airlines September 2002 - September 2004
Skills
Web Marketing, Conflict Resolution, Public Speaking, Microsoft Excel, Account Management, Social Media Marketing, Sales Management, Sales, Salesforce.com, Online Advertising, Marketing Strategy, Social Media, New Business Development, Social Networking, Marketing, Business Development, Team Building, Marketing Communications, Advertising, SEM, Small Business, Customer Service, Strategic Planning, Direct Sales, Training, PPC Bid Management, Leadership, Online Marketing, PPC, Facebook, Sales Process, Selling
Education
Texas State University-San Marcos 2004 — 2006
Business Management, Business and Science
CSIdentity February 2012 - Present
Small World Labs March 2008 - February 2012
PrintGlobe, Inc. November 2006 - March 2008
Grande Communications October 2005 - November 2006
Mosaic January 2005 - May 2006
Best Buy January 2004 - January 2005
Telenetwork January 2003 - January 2004
Skills
Account Management, Marketing, Sales, Purchasing, Product Development, Sales Operations, Salesforce.com, Sales Process, Customer Service, New Business Development, Customer Retention, Training, Management, Project Management, CRM, Budgets, Call Centers, Team Building, Selling, Networking, Negotiation, SaaS, Migration Projects
Education
Texas State University 2001 — 2005
BBA, Business Management
Clear Lake Aikido 1998 — 2001
Black Belt
The Doctors Company October 2012 - Present
Advocate, MD (acquired by The Doctors Company) June 2007 - October 2012
The Austin Organizer October 2006 - December 2007
Grande Communications May 2005 - December 2006
Grande Communications December 2003 - May 2005
Grande Communications October 2000 - December 2003
Various Studios July 1990 - October 2000
Skills
Proficient in..., Experienced and..., General Lines Property..., In process of receiving..., Marketing Strategy, Property, Social Media, Direct Marketing, Marketing Communications, Advertising, Project Management, Marketing, Budgets, Leadership, Social Media Marketing, E-commerce, Brand Development, Media Relations, Management, Email Marketing, Public Speaking, Strategic Planning, Public Relations, Strategy, Start-ups, Direct Mail, Social Networking, Event Planning, Product Marketing, Business Development, Sales, Newsletters, Creative Direction, Market Planning, Trade Shows
Education
Loyola Marymount University 1986 — 1990
Communications
Center for Healthcare Services December 2011 - Present
Jewish Family & Children's Service January 2010 - August 2011
Grande Communications May 2005 - May 2007
Skills
Public Speaking, Psychotherapy, Microsoft Office, Group Therapy, Mental Health, Community Outreach, Customer Service, PowerPoint, Psychology, Nonprofits, Mental Health Counseling, Microsoft Excel, Event Planning, Family Therapy, Microsoft Word, Social Services, CBT, Teaching
Education
The University of Texas at San Antonio 2009 — 2011
Master of Arts (M.A.), Counseling
The University of Texas at San Antonio 2008 — 2008
Bachelor of Arts (B.A.), Psychology
Grande Communications December 2013 - Present
Grande Communications Networks LLC June 2001 - Present
Texas Parks and Wildlife Foundation May 1998 - April 2000
Skills
Broadband, Telecommunications, Wireless, Managed Services, Fiber Optics, Management, Account Management, Solution Selling, T1, Call Centers, DSL, Computer Network..., Optical Fiber, Team Building, Team Leadership, VoIP, Sales Management, IP, Ethernet, Direct Sales
Education
Texas State University-San Marcos
BAAS, Bachelor of Aplied Arts and Science
Plum Creek Golf January 2013 - Present
Plum Creek HOA 2006 - Present
San Marcos Area Chamber of Commerce October 2012 - November 2013
San Marcos Area Chamber of Commerce January 2009 - November 2013
Tarr Dahlen LLC October 2012 - October 2013
Grande Communications June 2005 - October 2012
Negley Elementary PTA May 2010 - June 2011
Negley Elem PTA 2010 - 2010
Skills
Lead Generation, Wireless, Google Adwords, Partnership Marketing, Time Management
Education
Sam Houston State University
It's Just Lunch Des Moines October 2010 - December 2011
Candeo November 2010 - April 2011
Midwest Medical Billing January 2009 - April 2010
Grande Communications August 2000 - June 2008
Skills
Talent Acquisition, Team Leadership, Account Management, Management, Performance Management, Human Resources, Employee Relations, Team Building, Talent Management, Sales, Call Center, Wireless, Project Management, Training, Recruiting, Customer Service, Telecommunications, Customer Retention, Coaching, Call Centers, Leadership
Education
Iowa State University 2012 — 2015
Bachelor of Science (BS), Dietetics
Stone & Vaughan, PLLC October 2012 - Present
Law Offices of Evan Stone 2010 - Present
FUNimation Entertainment September 2007 - Present
Grande Communications July 2004 - September 2007
Texas Wesleyan University January 2007 - April 2007
Grande Communications February 2003 - July 2004
Grande Communications July 2002 - February 2003
Quizmasters July 2001 - October 2001
CheckFree May 2001 - August 2001
AISD March 2001 - May 2001
Skills
Social Media, Contract Negotiation, Project Management, Web Development, Intellectual Property, Television, Photoshop, Analysis, Legal Research, Research, PowerPoint, Management, Legal Writing, Licensing, Marketing, Public Speaking, Entertainment, Leadership, Strategic Planning, Marketing Strategy, Entertainment Law, Trademarks, Film, Corporate Law, Copyright Law, Digital Distribution
Education
Texas A&M University School of Law 2004 — 2008
JD, Intellectual Property & Entertainment Law
University of North Texas 1995 — 2004
ba, Radio/TV/Film
California State University-Los Angeles 1997 — 1998
The Universal Assistant September 2010 - Present
Play Click Learn Computer Classes for Kids January 2009 - July 2013
CARFAX April 2008 - September 2010
Idearc Media March 2006 - February 2007
Grande Communications May 2003 - December 2005
Ionex Telecommunications January 2002 - April 2002
Optel Inc. 1998 - 2000
Brinks Home Security October 1998 - November 1999
Skills
Problem Solving, Billing, Customer Service, Outlook, QuickBooks, A/R Management, Accounts Receivable, Accounts Payable, Access, Microsoft Word, Microsoft Excel, Spreadsheets, PowerPoint, Administrative..., Virtual Assistance, Virtual Administration, Virtual Administrative..., Concierge Services, Data Entry, Education, Preschool, Early Childhood..., Early Childhood Literacy, Business Correspondence, Business Travel, Telecommunications..., Corporate Training, Invoice Processing, Relocation Advice, Coordinating Events, Online Research, Brochures, Flyers, Bookkeeping, Social Media, Calendar Planning, Timesheet, 10 Key, Typing, Mail Merge, Business Letters, Setting Appointments, Order Processing, Purchase Orders, Contact Management, Customer Satisfaction, Training, Management, Online Marketing, Office Management
Education
Western Governors University 2013 — 2017
Bachelor of Arts (B.A.), Elementary Education and Teaching
Northern Virginia Community College 2011 — 2013
A.S., General Studies, Nursing
Richland Community College 2003 — 2004
Certificate, Event Planning
DeVry University 2000 — 2002
B.S., Telecommunications
PCI Health Training Center 1997 — 1998
Certificate, Medical Assistant
Grande Communications June 2009 - Present
Grande Communications September 2005 - June 2009
Grande Communications January 2005 - September 2005
Skills
FTTx, Ethernet, Juniper, IP, Vendor Relations, VoIP, MPLS
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2011
MBA, Business
Baylor University - Hankamer School of Business 1997 — 2001
Bachelor of Business Administration (BBA), Management Information Systems, General
SHI January 2012 - December 2014
Time Warner Cable 2010 - 2011
Grande Communications 2006 - 2010
Grande Communications 2003 - 2006
Grande Communications Networks LLC June 2002 - February 2003
Grande Communications 2001 - 2002
Grande Communications 2000 - 2001
ClearSource 1999 - 2000
Skills
Management, Leadership, Forecasting, Budgets, Program Management, Analysis, Project Planning, Strategic Planning, Marketing, Sales, Product Development, Team Management, Analytics, Finance, Customer Service, Customer Retention, Accounting, Start-ups, Strategy, Telecommunications, Electricians, Call Centers, Team Leadership, Vendor Management, Retail, Team Building, Mergers & Acquisitions, Contract Negotiation, P&L Management, Training, Customer Experience
Education
The University of Texas at Austin - The Red McCombs School of Business 1996 — 1999
BBA, Finance
The University of Texas at Austin
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Google August 2015 - Present
Tonzof November 2014 - April 2015
Charter Communications April 2014 - November 2014
Webroot April 2013 - April 2014
ICSolutions March 2010 - March 2013
Grande Communications September 2005 - March 2010
Texas State University December 2003 - September 2005
Iron Harbor Services LLC February 2002 - November 2002
Skills
MySQL, JavaScript, Apache, HTML, PostgreSQL, PHP, Microsoft Office, Photoshop, Web Services, Windows, Web Applications, HTML 5, Advanced SQL, jQuery, Application Security, Lithium Framework, Advanced CSS, Python, Flex, Bash, Prototype, Agile Project Management, Flash Builder, Dreamweaver, XML, XML-RPC, REST, Web Standards, Linux, IIS, SOAP, Mac OSX, Java, SIP, Telecommunications, AJAX, HTML5, Leadership Development, Team Leadership, Business Development, IT Strategy, Software Development
Education
Texas State University 2003 — 2006
BBA, Computer Information Systems
Austin Community College 2001 — 2002
Certificate, Web Development Certificate
Nfinitevr.com September 2015 - Present
Big G Labs January 2006 - Present
NetworthUSA Cash Flow Systems March 2008 - November 2008
Blog Training Academy November 2006 - November 2008
The Gylon Jackson Show September 2007 - 2008
Site Pro Plus September 2006 - February 2007
Blogcatalog.com September 2006 - February 2007
UPS 2005 - 2006
Grande Communications October 2002 - August 2005
CarsDirect.com November 1999 - June 2002
Skills
CRM, Blogging, Social Networking, Web Development, Marketing, Social Media, Public Relations, Training, Online Advertising, Technical Support, Sales, Customer Service, Networking, New Media, Management, Entrepreneurship, Start-ups, Program Management, Social Media Marketing
Education
The University of Texas at San Antonio 1991 — 1994
San Antonio College 1992 — 1993
SEI August 2007 - Present
Grande Communications February 2000 - December 2006
Stewart Stone, Inc. 1998 - 2000
C3 Communications 1997 - 1998
CSW Communications 1996 - 1997
Central Power and Light 1989 - 1996
Skills
Performance Management, Business Strategy, Software Installation, Start-ups, Team Building, Leadership, New Business Development, Enterprise Software, Customer Service, CRM, Account Management, Telecommunications
Education
Texas A&M University
Oasis Petroleum Inc. January 2014 - Present
Oasis Petroleum Inc. April 2010 - January 2014
Southern Ute Alternative Energy October 2008 - April 2010
Grande Communications July 2001 - October 2008
Skills
Mergers, Financial Modeling, Corporate Finance, Mergers & Acquisitions, Financial Markets, Financial Analysis, Budgets, Due Diligence, Business Strategy, Accounting, Analysis, Capital Markets, Equities, Finance, Financial Reporting, Investments, Management, Private Equity, Strategic Planning, Valuation
Education
Rice University - Jesse H. Jones Graduate School of Management 1999 — 2001
MBA
The University of Texas at Austin 1993 — 1997
BBA
Pizza Hut/YUM! April 2007 - Present
Grande Communications November 2005 - April 2007
USA Mobility April 1996 - November 2005
Skills
Customer Retention, Customer Satisfaction, Customer Service, Telecommunications, Call Centers, Cross-functional Team..., Operations Management, Coaching, Customer Experience, Training, Team Building, Outsourcing, Business Analysis, Business Strategy, Project Management, Social Media, Team Management, Strategy, CRM, Team Leadership, Wireless, Management
Education
The University of Texas at Arlington 1992 — 1994
Conducive Consulting April 2010 - Present
Grande Communications September 2006 - March 2010
SozoTek, Inc. 2003 - 2003
Skills
Java, JAXB, JavaScript, PHP, XML, TCP/IP, REST, CVS, Troubleshooting, OOAD
Education
Texas State University 2000 — 2004
Bachelors, Computer Science
Grande Communications March 2010 - Present
Clearwire September 2009 - March 2010
Grande Communications December 2004 - January 2009
M.A. Beauty Supply Inc May 1992 - December 2004
Skills
Direct Sales, Sales, Solution Selling, Call Centers, VoIP, Customer Service, Telecommunications, Strategic Planning, Co-location, MPLS, Managed Services, Wireless, Marketing, B2B, Key Account Management, Management, Selling, Sales Process, Customer Retention, Cold Calling
Education
Texas Tech University - Rawls College of Business 1990 — 1994
Bachelor of Business Administration
Grande Communications December 2003 - July 2011
Nextira One 2001 - 2001
Williams Communications 2000 - 2001
YMCA of Greater Houston 1995 - 1997
Education
Walden University 2005 — 2009
Texas State University 2002 — 2006
CSIdentity February 2008 - Present
Grande Communications January 2003 - February 2008
Skills
IP, Wireless, VoIP, Telecommunications, MPLS
Education
St. Edward's University 2001 — 2007
Grande Communications June 2009 - Present
Grande Communications July 2001 - June 2009
ClearSource 1999 - 2001
Skills
T1, Telecommunications, DSL, VoIP, Computer Network..., Broadband, Fiber Optics, Wireless, Ethernet, ATM networks, Troubleshooting, Network Design, WAN, SIP, Switches, DS3, Call Centers, Cisco Technologies, Optical Fiber, Metro Ethernet, MPLS, Managed Services, IP, Wireless Networking, LAN-WAN, Networking, DWDM, Telephony, NOC, FTTx, Network Engineering, Internet Services, TDM, TCP/IP, Cabling, QoS, Carrier Ethernet, GPON
Education
Texas State University-San Marcos
St. Edward's University 2012 — 2012
Project Management Certificate, Project Management
Macmillan January 2013 - Present
Dell June 2010 - January 2013
C.L Thomas Petroleum December 2007 - June 2010
Grande Communications January 2004 - December 2007
Activant Solutions Inc. January 2000 - December 2004
Skills
Salesforce.com, Sales Operations, Sales Process, Strategy, Business Development, Selling, B2B, Sales, Management, Sales Presentations, Negotiation, Analysis, Cross-functional Team..., Sales Management, CRM
Education
Texas A&M University 1992 — 1993
Telecommunication certificate course
Silvercar August 2012 - Present
Grande Communications December 2009 - October 2012
Grande Communications September 2006 - November 2009
Kelly Services 1994 - 2000
Skills
Employee Relations, Talent Management, Performance Management, Recruiting, Human Resources, Team Building, Employee Benefits, Training, Coaching, Talent Acquisition, Organizational..., Change Management, Strategic Planning, Payroll, Leadership Development, HRIS, Customer Service, Mergers, Onboarding, Personnel Management, Customer Retention, Employee Training, Call Centers, Management, College Recruiting, Leadership, Budgets
Education
Kansas State University 1990 — 1994
Bachelors of Science, Agricultural Journalism
Baker University
Grande communications February 2005 - Present
Charter Communications May 2004 - February 2005
Pangrac and Associates May 2003 - May 2004
AT&T Broadband August 2000 - March 2003
At&T@Home/High Speed Data July 1998 - July 2000
Telecommunications Inc (TCI) April 1997 - July 1998
Education
huntingdon college 1967 — 1971
Grande Communications Administrative AssistantSun Tile Corporation2002 - 2004
Prosofttraining June 2001 - October 2002
Education
Texas State University 2004 — 2009
Grande Communications December 2002 - Present
CenturyTel 1990 - 2001
Skills
Finance, Financial Reporting, Budgets, Process Improvement, Telecommunications, Accounting, Financial Modeling, Analysis, Leadership, Capital Projects, Capital Budgeting, Management, Project Management, Account Management, Operations Management, Financial Analysis, Procurement, Inventory Management, Treasury Services, Cash Management, Cash Flow Forecasting, Account Reconciliation, Accounts Payable, Accounts Receivable, Strategic Planning, Forecasting, P&L Management, Team Building
Education
Texas State University-San Marcos 1983 — 1987
Bachelor of Business Administration (B.B.A.), Accounting
Seguin High School 1979 — 1983
Transtelco January 2015 - Present
FPL FiberNet March 2011 - January 2015
Grande Communications March 2005 - February 2011
Qwest Communications March 1999 - February 2005
WorldCom February 1992 - February 1999
ADP March 1988 - December 1991
Skills
Telecommunications, VoIP, MPLS, Dark Fiber, IP, Ethernet, Managed Services, Wireless, Co-location, Long Distance, Optical Fiber, Solution Selling, SIP Trunking, Broadband, Fiber Optics, Cloud Computing, Metro Ethernet, Data Center, Unified Communications, Account Management, SIP, Internet Services, Telephony, Strategic Partnerships, Hosted Services, WAN, Direct Sales, Channel Partners, DWDM, Sales, DSL
Education
Texas State University-San Marcos 1983 — 1987
Bachelor of Arts (B.A.), Marketing
South West Texas State
Neosaint Technologies, LLC 2008 - Present
Grande Communications 2006 - Present
Tidal TV 2008 - 2008
Adsolutia 2007 - 2007
Rackspace Managed Hosting 2002 - 2006
Portaris 1999 - 2004
Diligent LLC 2002 - 2002
Electronic Financial Group(EFG) 2001 - 2002
Education
University of Illinois at Urbana-Champaign
Blinn College August 2014 - Present
The Flippen Group November 2013 - August 2014
Fired Up, Inc. / Carino's Italian Grill October 2006 - February 2013
Grande Communications 2001 - 2006
Arthur Andersen, LLP October 2000 - August 2001
PricewaterhouseCoopers, LLP September 1998 - September 2000
Skills
Accounting, Payroll, SEC filings, Sarbanes-Oxley Act, Financial Analysis, GAAP, QuickBooks, US GAAP, Income Statement, General Ledger, Internal Controls, Variance Analysis, CPA, Financial Accounting, Accounts Payable, Account Reconciliation, Cash Flow, Process Improvement, Cash Management, Auditing, Accounts Receivable, Mergers & Acquisitions, Revenue Recognition, P, SEC Filings
Education
Texas A&M University - Mays Business School 1993 — 1998
MS, Accounting
Smurfit Kappa October 2014 - Present
Bates Container June 2009 - October 2014
Bates Container September 2003 - June 2009
Grande Communications January 2001 - January 2002
Skills
CD packaging, Packaging, Graphics, Production Art, Flyers, Advertising, Art, Posters, Pre-press, Adobe Creative Suite, Retail Packaging, Marketing Communications, Graphic Design
Education
Texas State University-San Marcos 1998 — 2002
BA, Communication Design
Grande Communications Networks LLC June 2013 - Present
Grande Communications March 2007 - Present
Sprint May 2006 - March 2007
Skills
Telecommunications, Solution Selling, Managed Services, VoIP, Co-location, Wireless, Direct Sales, Unified Communications, MPLS, Cloud Computing, Account Management, Sales Management, Salesforce.com, Sales Process, SIP Trunking, Channel Partners, Data Center, Ethernet, IP, Networking
Education
Collin County Community College 2000 — 2003
Computer Systems Networking and Telecommunications
Collin County Community College 2000 — 2003
Selling Skills and Sales Operations
Whole Foods Market October 2012 - Present
Whole Foods Market May 2012 - November 2012
Dimensional Fund Advisors October 2011 - May 2012
Grande Communications June 2001 - December 2010
MonkeyMedia Software June 2000 - April 2001
Fortuna Technologies, Inc November 1999 - June 2000
University of Memphis January 1998 - November 1999
Sterling and Francine Clark Art Institute January 1994 - December 1997
University of Pittsburgh September 1992 - December 1993
St. Edward's University September 1989 - August 1992
Education
University of Pittsburgh 1992 — 1993
MSIS, Information Science
St. Edward's University 1989 — 1992
BS, Computer Science
Austin Community College
Associate, Electronics
The University of Texas at Austin 1975 — 1976
Nursing
Baylor University 1968 — 1970
pre-law, business
Microsoft January 2014 - Present
Insight Global - Microsoft May 2012 - January 2014
NuStar Energy Corporation May 2011 - May 2012
Diamondback Management Services April 2010 - May 2011
Goldbelt Raven November 2009 - April 2010
Grande Communications, Inc July 2006 - January 2009
Grande Communications July 2000 - July 2006
Verizon April 1998 - June 2000
Citicorp May 1997 - April 1998
Skills
Active Directory, ITIL, Servers, VoIP, Windows, SCOM, Troubleshooting, TCP/IP, Visio, Operating Systems, Windows System..., Telecommunications, Wireless, Technical Support, Program Management, Enterprise Software, Microsoft Exchange, Microsoft SQL Server, Software Development, Networking, Management, Microsoft Technologies, Access, Disaster Recovery, Network Administration, Agile Methodologies, Problem Management, Change Management, Incident Management, IT Service Management, Visual Studio, XML, SQL, Project Planning, Project Delivery, Oil & Gas Industry
Education
The University of Texas at San Antonio
Murchison Elementary School PTO August 2015 - Present
NEAWP 2008 - Present
Your Very Own Fairy Godmother October 2002 - Present
Your Very Own Fairy Godmother Event & Wedding Coordination 2002 - Present
Grande Communications 1999 - 2006
Skills
Telecommunications, VoIP, Customer Service, Event Management, Microsoft Office, MPLS, Budgets, Online Advertising, Ethernet, T1, Cisco Technologies, Event Planning, Account Management, Project Management, Social Media Marketing, Marketing Communications, Weddings, Wedding Planning, Hospitality, Marketing, Social Networking, Parties, Online Marketing, Marketing Strategy, Corporate Events
Education
Texas State University-San Marcos 1994 — 1999
Bachelor of Arts (BA), Psychology
Llano High School 1990 — 1994
Corporate Relocation, Inc. March 2012 - Present
Corporate Relocation, Inc August 2008 - March 2012
Grande Communications October 2006 - August 2008
RE/MAX Advantage May 2006 - August 2006
LifeTime Fitness December 2004 - April 2005
Skills
Relocation, Training, Management, Human Resources, Interviews, Customer Service, Sales, Recruiting, Marketing, Selling
Education
Texas State University 2006 — 2008
Texas State University
Bachelor, Business Administration; Management
High School
Grande Communications Sr. System AdministratorPDQ.net1997 - 2000
Access Communications 1996 - 1997
Skills
Telecommunications, IP, VoIP, Wireless, Data Center, TCP/IP, Ethernet
Education
Bellevue University 2005 — 2008
Grande Communications May 2001 - Present
Pixel Magic July 1998 - May 2001
Education
Texas State University
University of Texas at Austin July 2009 - Present
Katzenbach Partners LLC February 2007 - June 2009
ADP Dealer Services May 2006 - January 2007
Texas State University 2004 - 2006
Grande Communications 2002 - 2004
Skills
Troubleshooting, Windows, Active Directory, Perl, Windows Vista, Telecommunications, VoIP, Integration, Hardware, Project Management, Switches, Software Documentation, VMware, Network Administration, Operating Systems, Technical Support, Program Management
Education
Texas State University 1996 — 2002
TouchMate, Inc. July 2013 - Present
Lock Crackers Safe and Lock December 2010 - August 2014
Grande Communications September 2009 - December 2010
Logix Communications November 2007 - August 2009
Skills
Telecommunications, Marketing, Customer Service, Sales Management, Account Management, Salesforce.com, New Business Development, Social Media Marketing, Budgets, Sales, Direct Sales, Sales Process, Project Planning, Business Development, Management, Strategy, Solution Selling
Education
Baylor University - Hankamer School of Business 2009 — 2011
Executive MBA
The University of Texas at Austin 2001 — 2006
BA, Biology & BS, Communication Studies
TruConnect July 2015 - Present
TruConnect April 2014 - July 2015
Optimal Path Inc. October 2011 - April 2014
Pac-West Telecomm March 2011 - October 2011
Grande Communications April 2010 - March 2011
Grande Communications April 2006 - April 2010
Reel FX August 2003 - June 2005
Grande Communications December 2000 - August 2003
Skills
VoIP, JSP, JavaScript, ITIL, VPN, Ant, Maven, Telecommunications, Linux, SIP, Cloud Computing, MySQL, Wireless, TCP/IP, XML, Software Development, Java, REST, SOAP, Solaris, Integration, Software Engineering, Cisco Technologies, Networking, Troubleshooting, IP, Architecture, Operating Systems, Unix, Shell Scripting, Architectures
Education
University of North Texas 2000 — 2005
BA, Computer Science
Robert E. Lee High School
TruConnect Mobile June 2014 - Present
Logix Communications November 2013 - May 2014
Transcom Enhanced Services October 2011 - November 2013
Pac-West Telecomm January 2011 - October 2011
Transcom Enhanced Services May 2009 - January 2011
Grande Communications June 2003 - December 2009
CCC Globalcom October 2002 - June 2003
American Lightwave March 2001 - September 2002
Aptis Software July 1999 - October 2000
Qwest Communications January 1997 - October 1999
Skills
Databases - MS SQL..., Database and query..., OLAP, OLTP, Extract, Transform,..., High Volume Data..., Reporting (On-demand,..., Team Management, Trouble-shooting and..., System Implementations, Data Conversions, Software Development..., Business Intelligence, Operations Processes, Telecommunications, VoIP, Wireless, Management, Vendor Management
Education
Texas A&M University 1991 — 1996
Computer Engineering, Computer Science, Engineering
Grande Communications April 2002 - Present
Scentsy Fragrance December 2011 - Present
B.B. Bake Shoppe September 2008 - Present
Grande Communications Networks LLC June 2001 - April 2002
Grande Communications Networks LLC June 2000 - April 2002
Skills
Program Management, Telecommunications, VoIP, Analysis, Budgets, Apache, Wireless, MPLS, Contract Negotiation, Ethernet, Troubleshooting, Computer Network..., Network Design, IP, DSL, Switches, Network Engineering, Management, Team Leadership, ATM networks
Education
Texas State University 1998 — 1999
Texas Teachers Certification, Geographic Education
Texas State University 1992 — 1998
Bachelor of Science, Geography - Urban and Regional Planning
One Source Networks August 2015 - Present
One Source Networks November 2012 - Present
AT&T Mobility via TekSystems May 2010 - January 2012
Tek Systems March 2009 - May 2010
Grande Communications June 2005 - January 2009
Grande Communications February 2005 - July 2005
Grande Communications December 2003 - February 2005
Focal Communications January 2002 - October 2002
Broadwing Communications 2000 - 2002
ICG Communications 1999 - 2000
Education
Framingham State University 1992 — 1994
Wildlife Biology
Grande Communications
Skills
Managed Services, VoIP, Telecommunications, Wireless, SIP, Vendor Management, Solution Selling, MPLS, IP, Team Building, Co-location, Broadband, Account Management, T1, Call Centers, Networking
Education
St. Edward's University 1999 — 2001
MBA, Telecommunications Management
Southwest Texas State University 1988 — 1992
BBA, Accounting
Digital Motorworks June 2013 - Present
Grande Communications August 2011 - April 2012
Grande Communications Networks LLC June 2006 - August 2011
Capital One Auto Finance January 2001 - April 2002
Capital One Auto Finance January 2001 - April 2002
Skills
Customer Satisfaction, Customer Retention, Troubleshooting, Marketing, Team Leadership, Team Building, Outlook, Software Documentation, Account Management, Negotiation, Access, Microsoft Excel, Technical Support, Web Development, Entrepreneurship, Process Improvement, Web Services, Windows, word, Excel, Proprietary Software..., Internet, research, fact finding, learning linux, Problem Solving, Customer Relations, PowerPoint, Microsoft Office, Supervisory Skills, Administration, Contract Negotiation, Billing, Vendor Relations, Social Media, Retail, Product Development, Online Marketing, Documentation, Quickbooks, Computer Hardware, Cross-functional Team..., Promotions, Scheduling, Analysis, Customer Service
Education
Austin Community College
Computer Programing, Computer Science
University of North Texas
General Studies/Business Management
Grande Communications June 2000 - Present
ClearSource Inc. June 1999 - June 2000
GTE March 1980 - June 1999
Skills
Telecommunications, Call Centers, IP, Team Building, VoIP, Customer Service, MPLS, Ethernet, Wireless, Computer Network..., DSL, Troubleshooting, WAN, Broadband, Switches, Account Management, Vendor Management, Telephony
Education
Hardin-Simmons University 1977 — 1980
Business Administration and Management, General
West Texas A&M University
Grande Communications May 2006 - Present
Level3 2000 - 2006
Broadwing 2000 - 2006
Skills
Telecommunications, Call Center, MPLS, Vendor Management, VoIP, Troubleshooting, Computer Network..., Windows, Wireless, Team Leadership, Team Building, Switches, Training, Technical Support, Project Management, Networking, T1, Data Center
Education
The University of Texas at Austin 1994 — 1998
Bacholor of Science, Textile and Apparel
Sucess in Sales April 2012 - Present
Sales in success May 2012 - February 2013
Grande Communications Networks LLC March 2010 - April 2012
Grande Communications February 2010 - April 2012
Comcast Cable of Houston July 2009 - February 2010
Time Warner Cable of Austin April 2005 - January 2009
Time Warner Cable of Houston 2003 - 2005
Time Warner Cable of san Antonio January 2001 - March 2002
Comcat Cable of Baltimore December 1999 - December 2000
TCI of Baltimore September 1998 - August 1999
Skills
Direct Sales, Call Center, Billing, Cold Calling, Sales Management, Telecommunications, Call Centers, Broadband, Wireless, Business Development, Sales, Marketing, Customer Retention, Training, Selling, Recruiting, Coaching, Team Building, Leadership, Management
Education
University of Houston
Belly Armor / RadiaShield Technologies September 2013 - Present
Metadot Corporation February 2013 - September 2013
Let's Gel Inc. February 2011 - February 2013
Grande Communications October 2009 - March 2011
Grande Communications June 2007 - October 2009
Austin American-Statesman 2005 - 2007
Skills
Advertising, Social Media, SEO, Newsletters, SEM, Marketing, Copywriting, Email Marketing, Social Media Marketing, Management, Salesforce.com
Education
Texas State University-San Marcos 2008 — 2009
M.A., Communication - New Media
Texas State University 2000 — 2004
B.A., Communication - Advertising
Universal Plant Services, Inc. May 2012 - Present
NetVersant June 2006 - May 2012
Confluent Technology 2004 - 2006
Grande Communications 2000 - 2004
Time Warner Cable 1995 - 2000
Skills
Negotiation, Purchasing, Leadership, Telecommunications, Vendor Management, Contract Negotiation, Forecasting, Wireless, Account Management, Operations Management, Strategic Planning, Process Improvement, Procurement, Cross-functional Team..., New Business Development, Contract Management, Supply Management, Management, Budgets, Project Management, Project Planning, Business Strategy, Change Management, Team Building, Team Leadership, Sales, Program Management, Inventory Management, Supply Chain Management, Mergers & Acquisitions
Education
Texas A&M University 1990 — 1994
BBA, Finance & Management
LD Bell 1988 — 1990
Harte Hanks August 2014 - Present
Grande Communications October 2005 - August 2014
Grande Communications Networks LLC March 2003 - October 2003
Janus Capital Group March 1999 - March 2001
Skills
Call Center, Customer Satisfaction, Call Centers, Broadband, Telecommunications, Training, Leadership, Customer Service, Performance Management, Process Improvement, Customer Experience, Interviews, Vendor Management, Troubleshooting, Customer Retention, T1, Management, Technical Support, VoIP, Team Leadership, Cross-functional Team..., Optical Fiber, Software Documentation, Networking, Avaya
Education
Colorado Mesa University 1981 — 1984
Associates, Business Administration
Seton Healthcare Family September 2010 - Present
University Medical Center Brackenridge December 2006 - December 2008
Grande Communications August 2004 - August 2006
Skills
Public Speaking, Volunteer Management, Non-profits, Nonprofits, Fundraising, Program Development, Event Planning, Community Outreach, Philanthropy, Public Relations, Grant Writing, Healthcare
Education
University of Colorado at Boulder 1994 — 1997
BA, International Spanish for the Professions
TelePacific Communications February 2014 - Present
TelePacific Communications October 2012 - February 2014
Grande Communications August 2005 - September 2012
Grande Communications Networks LLC August 2005 - June 2007
Time Warner Cable March 2004 - August 2005
Charter Funding October 2003 - March 2004
Broadwing Communications December 2000 - November 2002
Skills
Telecommunications, Call Center, DSL, Fiber Optics, Wireless, Troubleshooting, TCP/IP, Account Management, Customer Service, Windows, Outlook, Software Documentation, VoIP, Team Building, Windows 7, Operating Systems, Ethernet, Call Centers, Networking, Broadband, Technical Support, MPLS, IP, Managed Services, Co-location, Computer Network..., SIP
Education
University of Phoenix 2013 — 2014
Graduate Project Management, Project Management, A
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, A
Southeastern Louisiana University 1991 — 2000
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Skiermont Puckett LLP August 2013 - Present
Impact Sales & Marketing September 2009 - April 2013
Grande Communications February 2007 - January 2009
Southriver Construction February 2006 - February 2007
CareerBuilder.com September 2004 - January 2006
Easy Choice Lawn Care August 2002 - September 2004
TVMAX March 1997 - July 2002
TCI Cable March 1994 - February 1997
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Telecommunications, Budgets, Customer Service, Contract Negotiation, 1SYNC, Microsoft Word, Contract Management, Sales Operations, Program Management, Customer Satisfaction, Sales, Sales Management, Management, Team Building, Wireless
Education
Jobs For Life 2013 — 2013
Certification, Job Readiness
Austin Community College 2007 — 2012
Associates, Human Services, LCDC
RaisingCanine 2013 — 2013
Professional Dog Trainer Certification. Expect 2017, Canine Behavior and Training
The Kinectic Canine 2012 — 2013
Intermediate & Advanced Canine Training, Canine Training
City of Austin Convention Center July 2014 - Present
Apple July 2013 - May 2014
Travis County Clerk - Elections Division April 2013 - May 2013
Austin Learning Academy (ALA) March 2012 - July 2012
Austin Free-Net January 2012 - February 2012
Austin Free-Net (AFN) July 2011 - December 2011
Austin Learning Academy (ALA) April 2004 - July 2011
Holy Cross Church July 2002 - March 2005
Grande Communications February 2001 - May 2002
Skills
Event Planning, Volunteer Coordination, Customer Relations, Office Management, Non-profits, Microsoft Office, Event Management, PowerPoint, Public Relations, Press Releases, Community Outreach, Administration, Customer Service, Nonprofits, System Administration, Volunteer Management, Editing, Policy, Training, Outlook, Program Management, Administrative..., Public Speaking, Fundraising, Data Entry, Research, Management, Grant Writing, Community Development, Marketing, Teaching, Troubleshooting, Staff Development, Social Media, Newsletters, Social Networking, Leadership, Budgets, Blogging, Microsoft Word, Team Building, Program Development, Access, Leadership Development, Proposal Writing, Strategic Planning, Facebook, Social Media Marketing, Government, Networking
Education
Texas Tech University 1978 — 1982
B.A., Telecommunications
Freescale Semiconductor May 2014 - Present
Freescale Semiconductor April 2011 - April 2014
Freescale Semiconductor March 2007 - April 2011
Grande Communications November 2004 - February 2007
Powell, Ebert, & Smolik, PC July 2001 - October 2004
Cline, DeVries, & Allan, LLP May 1999 - June 2001
Skills
Sarbanes-Oxley Act, Finance, Risk Assessment, Internal Controls, Accounting, Forecasting, Tax, Financial Analysis, Auditing, Management
Education
Minnesota State University, Mankato 1996 — 1999
BS, Accounting, Finance, Economics (minor)
Bethany Lutheran College 1994 — 1996
Associate of Arts
Cigniti Technologies December 2011 - Present
InterStructure Inc March 2008 - May 2009
Grande Communications January 2005 - March 2008
BMK Manufacturing January 1999 - December 2004
Education
American InterContinental University 2006 — 2007
Bachelors, Marketing
Greenwood Community High School 1981 — 1985
Grande Communications October 2012 - Present
Pac-West Telecomm May 2011 - October 2012
Grande Communications April 2008 - April 2011
Skills
Technical Support, MySQL, Call Center, SaaS, Telecommunications, VoIP, Wireless, Broadband, Product Development, Budgets, Call Centers, Cisco Technologies, Cloud Computing, Computer Network..., DSL, IP, Networking, Provisioning, TCP/IP, Troubleshooting, Vendor Management, Switches
Education
Southwest Texas State University 2000 — 2002
Bachelor of Science (BSc), Biology
Tarrant County College 1998 — 2000
Scripps Networks Interactive May 2014 - Present
Scripps Networks October 2009 - May 2014
KLRU-TV November 2005 - October 2008
Grande Communications April 2001 - November 2005
Allied Vaughn June 1997 - November 2000
Skills
Broadcast Television, Master Control, Media Duplication, Video, Broadcast, Video Production, Technical Direction, HD Video, Digital Video, Avid, Post Production, Television, Broadcast Engineering, Sound
Education
University of Houston
Bachelor of Arts, Radio, Television & Film
Grande Communications VP and GMGrande CommunicationsJune 2006 - Present
Prime Cable January 1980 - June 2000
Education
The University of Texas at Austin 1976 — 1979
BBA - Finance
United States Marine Corps May 2010 - Present
Grande Communications January 2010 - Present
Academy October 2009 - January 2010
Washington Mutual July 2007 - August 2008
Education
Texas State University 2008 — 2011
BA, Economics
Grande Communications April 2002 - Present
Skills
Fiber Optics, Ethernet, Broadband, Product Management, Telecommunications, DSL, Wireless, Vendor Management, Budgets, VoIP, Co-location, Optical Fiber, Management, MPLS, T1, IP, Call Centers, Direct Sales, Strategic Partnerships, Contract Negotiation, Managed Services, Leadership, Sales Management, P&L Management, Account Management, Start-ups, Call Center, Team Building, Customer Satisfaction, Sales, Solution Selling, Metro Ethernet, SIP Trunking
Education
The University of Texas at Dallas
Auction.com May 2015 - Present
Alligator Dental January 2015 - May 2015
Dos Gatos Kolache Bakery March 2013 - October 2014
Austin City Realty October 2012 - October 2014
The Scooter Store September 2008 - September 2012
San Marcos City Realty June 2009 - June 2011
Grande Communications February 2008 - September 2008
US Navy September 2005 - December 2007
Skills
Customer Service, Team Building, Team Leadership, Call Center, Sales Management, Customer Acquisition, Inside Sales, Call Centers, Management, Entrepreneurship, Operations Management, Customer Satisfaction, Sales Operations, Coaching, Sales Process, Selling, Sales, Account Management, CRM, Direct Sales, Leadership
Education
Texas State University-San Marcos 2003 — 2012
Bachelor of Science (BS), Applied Sociology and Mass Communications
TruConnect August 2014 - Present
McCoy Corporation May 2012 - August 2014
Grande Communications September 2005 - May 2012
Grande Communications Networks LLC September 2005 - December 2006
University of Texas at Austin February 2005 - August 2005
Jasper ISD Technology Department May 2001 - August 2003
Skills
JavaScript, MySQL, Microsoft SQL Server, .NET, XML, Software Development, Object Oriented Design, C#, VB.NET, MVC Architecture, Java Enterprise Edition, PHP4/5, VBScript, ASP.NET, AJAX Frameworks, WCF, Web Services API, LINQ, Oracle, RESTful WebServices, JAXB, API Development, Apache, SOAP, Linux, Databases, PHP
Education
Texas State University 2005 — 2008
Bachelor's
The University of Texas at Austin
Expedia, Inc. August 2014 - Present
Expedia March 2013 - August 2014
Expedia Inc March 2011 - March 2013
Expedia Inc. February 2007 - March 2011
Grande Communications November 2005 - February 2007
Skills
E-commerce, Customer Experience, Analytics, Workforce Management, Vendor Management, Process Improvement, Revenue Analysis, Forecasting, Cross-functional Team..., Customer Satisfaction, Business Analysis, SharePoint, Databases, PHP, Telecommunications, CSS, Customer Service, Marketing Analytics, Troubleshooting, Analysis, Call Centers, Management, Team Leadership, Access, Outsourcing, Customer Retention
Education
Texas State University-San Marcos 2002 — 2006
CS
TimkenSteel Corporation February 2012 - Present
Enterprise Rent-A-Car September 2010 - December 2012
Grande Communications September 2009 - June 2010
San Marcos Treatment Center March 2008 - August 2008
Gap Inc./Banana Republic April 2005 - February 2008
Skills
Management, Sales, Microsoft Office, Customer Service, Sales Management
Education
Texas State University-San Marcos 2006 — 2009
Bachelor of International Studies, Interamerican Studies/ Economics
Concordia University-Austin 2004 — 2006
Business Administration
Crystal Practice Management Software Support SpecialistCrystal Practice ManagementOctober 2011 - October 2012
Grande Communications May 2008 - January 2011
Grande Communications Networks LLC December 2008 - December 2009
Grande Communications Networks LLC May 2008 - November 2008
Saltgrass Steak House September 2007 - May 2008
KTSW – FM 89.9 August 2004 - July 2005
Juan Henry's November 2003 - February 2005
Skills
Networking, Customer Satisfaction, Quality Assurance, Leadership, Team Leadership, Troubleshooting, Call Center, Account Management, Call Centers, Management, Customer Service, Microsoft Office, HTML
Education
Texas State University 2003 — 2007
Bachelor of Arts, Mass Communication; Advertising
Infigen Energy May 2011 - Present
Infigen Energy August 2009 - May 2011
Grande Communications October 2003 - August 2009
Skills
Project Finance, Business Strategy, Valuation, Energy, Renewable Energy, Due Diligence, Financial Modeling, Financial Analysis, Wind, Mergers & Acquisitions, Contract Negotiation, Power Generation, Analysis, Corporate Finance, Private Equity, Contract Management, Alternative Energy
Education
The University of Texas at Arlington
BBA
Grande Communications February 2001 - August 2005
Nextel December 1997 - November 2000
Skills
Public Relations, Recruiting, Management, Human Resources, Event Management, Sales, Analysis, Marketing
Education
Texas A&M University-San Antonio 2009 — 2011
Business Administration Management
San Antonio College
Business Administration
Grande Communications July 2002 - Present
ClearSource May 1999 - July 2002
Brazos Electric Power Cooperative March 1994 - May 1999
Houston Instruments 1990 - 1993
Skills
VoIP, Wireless, Telecommunications, Broadband, Data Center, Fiber Optics, Disaster Recovery, Security, Call Center, Process Improvement, Business Analysis, Project Management, Team Leadership, System Administration, Cross-functional Team..., Analysis, Access, Project Planning
Education
University of Mary Hardin-Baylor 1987 — 1989
Bachelor's degree, Computer Science
Temple College 1985 — 1987
Associate of Arts (AA), Mathematics
Texas Department of Public Safety March 2009 - Present
Grande Communications September 2007 - February 2009
Mc Dowell Research May 2002 - September 2006
Education
Texas State Technical College Waco