Great American Cookie Company
Industry: Company
DescriptionGreat American Cookies is a chain of independently owned and operated franchised stores that specialize in gourmet cookies, especially cookie cakes. It is a franchise brand in the portfolio of Global Franchise Group. Customer service: 1 (877) 639-2361 CEO: Stephen Russo (May 2003–) Founded: 1977 Parent organization: Global Franchise Group Subsidiaries: Great American Cookie Co Franchising LLC, GAC Supply LLC, NB Supply Management Corp
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Great American Cookie Company Employees
Mobile Area Chamber of Commerce May 2015 - Present
Mobile Area Chamber of Commerce March 2015 - May 2015
University of South Alabama May 2014 - May 2015
University of South Alabama Alumni Association March 2013 - May 2015
University of South Alabama January 2012 - March 2015
University of South Alabama Student Government Association May 2013 - May 2014
University of South Alabama August 2012 - May 2014
The Tutoring Center, Fitchburg January 2012 - August 2012
Charming Charlie May 2011 - August 2012
Great American Cookie Company June 2010 - April 2011
Skills
SPSS, PowerPoint, Research, Microsoft Office, Event Planning, Public Speaking, Microsoft Word, Microsoft Excel, Teaching, Customer Service, Community Outreach, Editing, Fundraising, Class Climate, Tracdat, Minitab, Leadership, Leadership Development
Education
University of South Alabama 2011 — 2015
Bachelor of Business Administration (B.S.B.A.), Economics and Finance, Junior
Houlihan's Restaurants, Inc. August 2013 - Present
Great American Cookie Company April 2011 - August 2013
Universal Cheerleading Association August 2012 - May 2013
Skills
Sports Coaching, Biology, Nutrition, Positive Can-do Attitude, Positive Energy, Microsoft Word, Wellness, Health, Social Media, Typing, Time Management, Public Speaking, Self-driven, Facebook, Editing, Customer Service, PowerPoint, Teamwork, Leadership, Microsoft Excel, Microsoft Office, Event Planning, Research, Social Networking
Education
Drury University 2012 — 2016
Bachelor of Arts (B.A.), Biology, General
Nixa High School 2009 — 2012
Great American Cookie Company May 2014 - Present
Great American Cookie Company May 2014 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Time Management, Microsoft Excel, Social Media, Event Planning, Teamwork, Leadership, Public Speaking, Social Networking, Facebook
Education
Cincinnati State Technical and Community College 2011 — 2015
Associate's degree, Associate of Business
Avaya January 2014 - Present
Cummins Inc. August 2013 - December 2013
Highland Industries, Inc. - a subsidiary of Takata January 2013 - August 2013
Bridge to Life, Ltd. April 2012 - December 2012
University of South Carolina January 2012 - May 2012
Elliott Davis, LLC October 2011 - January 2012
Great American Cookie Company January 2007 - July 2010
Skills
Six Sigma, Project Management, Microsoft Excel, Supply Chain Management, Operations Management, Time Management, Value Stream Mapping, SAP, DMAIC, Lean Operations, Process Modeling, Quality Control, Linear Programming, QuickBooks, Capacity Planning, Outsourcing, Supply Chain, Cross-functional Team..., Management, Leadership, Process Improvement
Education
University of South Carolina, Moore School of Business 2011 — 2013
Bachelor of Business Administration (BBA), Global Supply Chain and Operations Management, Marketing
Midlands Technical College 2009 — 2010
Irmo High School 2005 — 2009
Curry Honda May 2012 - Present
Curry Honda July 2006 - Present
Great American Cookie Company August 2004 - October 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Inventory Management, Sales, Negotiation
Education
Gwinnett Technical College
The Dog Spot April 2015 - July 2015
Kirkland's, Inc. September 2014 - June 2015
TN Death Row Dogs July 2014 - August 2014
Ignite Murfreesboro May 2014 - July 2014
Dillards February 2013 - November 2013
Lipscomb University Theatre Dept August 2011 - December 2012
B. Hughes Bridal May 2012 - July 2012
Street Tuxedo March 2012 - June 2012
WATTERS Designs, Inc May 2011 - July 2011
Great American Cookie Company July 2006 - October 2006
Skills
Fittings, Tailoring, Color Matching, Spatial, Team Player, Attention To Detail, Punctual, Responsibility, Cake Decorating, Stocking, Organizing, Seamtress, Teamwork, Textiles, Retail Sales, Fashion, Sewing, Sales, Alterations, Styling, Dresses, Visual Merchandising, Apparel, Merchandising, Social Networking, Customer Service, Fashion Illustration, Fashion Design
Education
Lipscomb University 2009 — 2012
Bachelor of Science, Fashion Merchandising/ Textiles and Apparel
Lipscomb University 2009 — 2012
Bachelor of Science (B.S.), Fashion Merchandising
U-Tegration Inc. February 2014 - Present
CenterPoint Energy May 2013 - August 2013
Fry's Electronics November 2011 - April 2013
Great american Cookie Company August 2011 - November 2011
Skills
SAP, MS Excel Pivot Tables, HP Quality Center, Customer Service, Microsoft Office, Retail, Microsoft Word, Sales, PowerPoint, Time Management, Teamwork, Social Media, Inventory Management
Education
University of Houston 2009 — 2013
Bachelor of Business Administration (BBA), Finance, General
Pfizer November 2014 - Present
Pfizer November 2000 - November 2014
USGift.com September 1999 - November 2000
Pour le Bebe March 1999 - June 1999
Great American Cookie Company August 1998 - March 1999
Skills
Marketing
Education
The University of Georgia 1994 — 1998
Bachelor of Business Administration (B.B.A.), Marketing, 3.0
Primrose School of Pearland April 2012 - Present
Great American Cookie Company May 2011 - April 2012
ProStar Transportation December 2007 - May 2011
Skills
Close Attention to..., Team Problem Solving, Creative Problem Solving, Process Optimization, Process Management, Process Improvement, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Oriented, Customer Satisfaction, Presentations
Education
San Jacinto College 2009 — 2011
Certificate of Technology, Restaurant Management, Restaurant/Food Services Management
San Jacinto College 2009 — 2011
Associate of Arts and Sciences (AAS), Restaurant/Food Services Management
CarMax February 2015 - Present
EARNEST Partners July 2015 - August 2015
IndustryPro January 2015 - May 2015
CarMax November 2013 - February 2015
US Vision March 2013 - November 2013
Great American Cookie Company November 2012 - March 2013
BASF August 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Data Entry, Leadership
Education
Georgia State University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General
Kennesaw State University 2012 — 2015
Bachelor's degree, Finance, General
Wilkinson County High School 2008 — 2012
High School Diploma
Fort Valley State University
Fort Valley State University
Radiation Detection Company August 2015 - Present
HEB August 2014 - August 2015
Walgreens July 2007 - November 2014
McDonald's Corporation April 2011 - July 2011
Sears Holdings Corporation March 2011 - April 2011
Spherion November 2010 - February 2011
US Navy February 2007 - May 2007
Samurai Sam's July 2005 - December 2006
Great American Cookie Company June 2004 - July 2005
Skills
Retail, Data Entry, Merchandising, Loss Prevention, Cashiering, Customer Service, Volunteering, Community Service, Mixed Martial Arts..., Leadership, Time Management, Sales, Customer Satisfaction, Inventory Management, Teamwork, Retail Sales, Telephone Skills, Microsoft Word, Microsoft Office
Education
Austin Community College 2009 — 2011
Associate of Arts (AA), Business Administration
Leander High School 2002 — 2006
High School Diploma, Computer Science, Information Technology, Business Administration, 3.95 GPA
Waco Young Life August 2012 - October 2012
Great American Cookie Company June 2011 - August 2012
Skills
Corporate Communications, Interpersonal..., Marketing Skills, Management Skills, Team Leadership
Education
Baylor University 2010 — 2014
Bachelor of Arts (BA), Corporate Communications
The Woodlands Bible Church August 2014 - Present
Heavenly Dough Co. January 2012 - Present
Realty Associates February 2014 - Present
Visionary Franchise Service Consultant January 2012 - Present
Nestle Toll House Cafe January 2012 - January 2013
Great American Cookie Company September 2007 - June 2011
Second Baptist Church, Hot Spring Arkansas June 1999 - July 2003
ERA Freeman and Associates July 1997 - May 1999
TCBY Systems Inc October 1987 - February 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Teaching, Training, Team Building, Sales, Coaching, Leadership Development, Public Speaking, Strategic Planning
Education
Dallas Theological Seminary 1981 — 1983
Master of Arts (M.A.), Biblical Studies and Counseling
University of Central Arkansas 1977 — 1981
Bachelor of Science (BS), Philosophy and Psychology
Swift Energy Company May 2014 - August 2014
Swift Energy Company May 2013 - August 2013
Victoria's Secret May 2012 - November 2012
Great American Cookie Company May 2012 - August 2012
Kumon January 2010 - August 2011
Skills
Spotfire, Aries, Oilfield Manager (OFM), Microsoft Office, Microsoft Excel, Microsoft Access, AutoCAD, Inventor, Photoshop, JCreator, NetBeans, Illustrator, Wellspring, Petroleum, Analysis, Reservoir Engineering
Education
Texas A&M University 2011 — 2015
Bachelor of Science (BS), Petroleum Engineering
Klein Oak High School 2007 — 2011
International Baccalaureate Diploma
BYU-Idaho January 2010 - Present
Great American Cookie Company. April 2011 - August 2012
Skills
Psych, English language skills, Baking, Janitorial, Violin, Guitarist, Doodling
Education
Brigham Young University - Idaho 2009 — 2013
Future Bachelor of Science degree earner., Psychology
Greater Impact Ministries August 2013 - Present
Chick-fil-A September 2011 - Present
Great American Cookie Company 2009 - 2011
Skills
Restaurant Management, Customer Service, Restaurants, Cashiering, Food Service, Customer Satisfaction, Time Management, Microsoft Office, Microsoft Word, Hospitality, Microsoft Excel
Education
West Hall High School 1985 — 1989
College-Prep Study
North Georgia College and State University
NACCO Materials Handling Group June 2015 - Present
University of Tennessee - College of Veterinary Medicine August 2012 - May 2015
Kupkatie's Kupkakes May 2012 - October 2012
Great American Cookie Company May 2011 - August 2011
Skills
Working knowledge of..., Strong work ethic, Outstanding..., Customer service..., Organization, Creative Visualization, Leadership, Proficient with..., Customer Service, Six Sigma, Logistics, Teamwork, Research, Facebook, Social Media
Education
University of Tennessee-Knoxville - College of Business Administration 2011 — 2015
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management and Marketing, 3.45/4.00
William Blount High School 2007 — 2011
ITS Spiders September 2012 - August 2014
Orange Television Network August 2012 - May 2013
AMC Theatres May 2011 - August 2012
Spectrum Home Services of North Atlanta 2011 - 2012
Great American Cookie Company January 2011 - April 2011
Skills
Graphic Design, Photoshop, InDesign, Illustrator, Adobe Creative Suite, Logo Design, Digital Photography, Digital Illustration, Vector Illustration, Drawing, Painting, Customer Service, Layout, Final Cut Pro, Statistics, cashiering, Sales, Final Cut Pro X, PCR, Molecular Cloning, Laboratory Skills, Cultural Transformation
Education
Syracuse University 2012 — 2016
Bachelor's degree, Graphic Design and Biology, 3.3
North Springs Charter School 2008 — 2012
Delta Air Lines January 2015 - Present
Delta Air Lines July 2011 - December 2014
Delta Air Lines October 2009 - May 2012
Delta Air Lines April 2007 - October 2009
Delta Air Lines January 2004 - March 2007
Delta Air Lines 1998 - 2003
Great American Cookie Company 1997 - 1998
Ogilvy & Mather 1995 - 1997
Skills
Loyalty Marketing, Loyalty Programs, Marketing Strategy, Partnership Marketing, Marketing, Online Advertising, Marketing Communications, Digital Marketing, Integrated Marketing, Advertising, Direct Marketing, Competitive Analysis, Relationship Marketing, Customer Acquisition, Strategic Planning, Brand Management, CRM, Strategic Communications, Management, Contract Negotiation, Strategy, Strategic Partnerships, Leadership
Education
Georgia State University 2001 — 2003
Masters, Marketing
Miami University 1990 — 1994
Bachelors, Marketing
Carillon Brewery Company August 2014 - Present
Hartley Law Office April 2014 - June 2014
Kroger August 2011 - April 2014
Great American Cookie Company September 2009 - July 2011
Boonshoft Museum of Discovery June 2009 - August 2009
Skills
Microsoft Word, Time Management, Microsoft Office, PowerPoint, Customer Service, Creative Writing, Microsoft Excel, Social Networking, Facebook, Social Media
Education
Ohio University 2013 — 2014
Certificate, Paralegal Studies, A
Wright State University 2008 — 2013
Bachelor of Arts (B.A.), Criminal Justice
Chick-fil-A February 2013 - Present
Mundy Mill Homes June 2013 - October 2013
Great American Cookie Company November 2009 - January 2013
Skills
Customer Service, Relationship Marketing, Sales, Real Estate Contracts, Social Networking, Retail Sales, Customer Experience, Facebook, Cashiering, Customer Satisfaction, Time Management, Data Entry, Loss Prevention, Merchandising, Retail, Visual Merchandising, Telephone Skills, Teamwork, Store Management, Inventory Management, Phone Etiquette, Cash Handling Experience, Cash Register, Food Service, Inventory, Inventory Control, POS, Store Operations, Hiring
Education
University of North Georgia 2011 — 2012
General College Studies
Fashion Retail July 2015 - Present
Lane Bryant September 2014 - May 2015
TUMI October 2013 - September 2014
Clinique and Estee Lauder at Macy's April 2013 - October 2013
H&M October 2011 - April 2013
Macys August 2009 - September 2012
Macy's September 2009 - October 2011
Macys September 2008 - May 2009
Great American Cookie Company November 2007 - May 2008
Spencer Gifts July 2006 - November 2007
Skills
Sales, Visual Merchandising, Leadership, Management, Merchandising, Customer Service, Retail, Fashion, Apparel, Retail Sales, Hiring, New Store Openings, Store Operations, Profit, Driving Results
Education
Westwood College of Technology 2008 — 2011
Bachelor of Science, Fashion Merchandising
McNeese State University 2006 — 2006
Fashion Merchandising
University of Louisiana at Lafayette 2003 — 2005
Apparel Design & Merchandising
University of Louisiana at Lafayette 2003 — 2005
Apparel Design
Noelke Law Firm June 2013 - Present
Harlow & Harlow LLP January 2011 - June 2013
ASU SBDC 2010 - 2010
Angelo State University February 2008 - August 2009
Target 2007 - 2008
Concho Educators Federal Credit Union October 2005 - October 2006
Great American Cookie Company January 2003 - August 2005
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Leadership, Microsoft Word, Social Media Marketing, Outlook, Analysis, Social Networking, Public Relations, Social Media, Editing, Inventory Management, Data Entry, Time Management, Management, Budgets, Team Management, Directing, Fundraising, Marketing, Marketing Strategy, Research, Problem Solving, Public Speaking, Organizational..., SPSS, Process Scheduler, Teamwork, Event Planning, Interviews, Facebook, Event Management, Nonprofits, Training, Data Analysis, Community Outreach, Bookkeeping, Legal Research, Evidence Collection, Real Estate Documents, Estate Documents, Conference Coordination, Billing Systems, Bank Reconciliation, Volunteer Management, Critical Thinking, Administration, Team Leadership
Education
Angelo State University 2010 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, 3.923
Angelo State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.68
Dallas County Community College 2004 — 2005
Freshman Year Electives, Philosophy and Religious Studies, 4.0
CGI June 2015 - Present
Sam Houston State University October 2012 - May 2015
CGI June 2014 - August 2014
Sam Houston State University September 2012 - August 2014
Great American Cookie Company May 2008 - May 2014
Mathnasium - The Math Learning Center September 2008 - August 2010
Skills
American Sign Language, Tutoring, Curriculum Development, Teaching, Higher Education, Microsoft Office, Curriculum Design, Critical Thinking, Social Media, Student Development, SPSS, Mathematics, Academic Tutoring, Philosophy, Sociology, LaTeX
Education
Sam Houston State University 2011 — 2015
Bachelor of Arts (B.A.), Mathematics, 2.85
Lone Star College System 2009 — 2011
Associate of Arts (A.A.), Mathematics, 3.0 GPA
Seelbach Hilton Louisville May 2015 - Present
Chicago's Essex Inn April 2014 - February 2015
Great American Cookie Company 2009 - 2014
Skills
Sales, Management, Real Estate, Sociology, Time Management, Payroll, Customer Service, Training, Team Building, Social Networking, Microsoft Word, Microsoft Excel, PowerPoint, Inventory Management, Social Media, Fundraising, Cashiering, Selling, Teamwork, Hospitality, Concierge Services, Visitor Experience
Education
University of Louisville 2010 — 2012
Sociology
TIC The Industrial company June 2015 - Present
LeTourneau University August 2013 - May 2015
LeTourneau University August 2011 - May 2015
Centex Audio January 2011 - May 2015
TIC The Industrial company May 2014 - August 2014
Advancing Robotics June 2012 - August 2012
Great American Cookie Company February 2009 - December 2011
Skills
Customer Service, Mechanical Engineering, Programming, Solidworks, Matlab, Labview, Microsoft Office, PowerPoint, Microsoft Excel, Research, Microsoft Word, Engineering, SolidWorks
Education
LeTourneau University 2011 — 2015
Austin Community College 2008 — 2010
Kalencom Corp. March 2015 - Present
Vernell Art & Design 2012 - Present
Freelance 2004 - 2012
Jimmy Swaggart Ministries February 2009 - October 2011
Great American Cookie Company January 2003 - October 2011
Hueman Complexity LLC. June 2009 - 2011
Skills
Photoshop, Invitations, Posters, Typography, Logo Design, Business Cards, Flyers, Billboards, Magazine Design, CD covers, Layout, QuarkXPress, Information Graphics, Stationery, Photography, Graphics, Graphic Design, InDesign, Adobe Creative Suite, Brochures
Education
Delta College of Arts & Technology 2007 — 2008
Associates Degree in Graphic Design, Art & Graphic Design
The Arts Institute of Pittsburgh
Henjes, Conner & Williams PC June 2015 - Present
Army National Guard May 2012 - Present
Henjes, Conner & Williams PC January 2014 - April 2015
US Army August 2006 - May 2012
Great American Cookie Company September 2005 - August 2006
Skills
Able To Work Under..., Establishment, Staff Supervision, Counterinsurgency, Army, Time Management, Training, Operational Planning, Organizational..., Military Experience, Leadership, Supervisory Skills, Teamwork, Critical Thinking, Team Building
Education
Graduate School, University of South Dakota 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Briar Cliff University 2012 — 2015
Bachelor's degree, Accounting and Finance
Siouxland Community Christian School 2002 — 2005
High School Diploma
Walmart December 2013 - Present
Pizza Hut 2008 - October 2013
Bankers Life and Casualty Company June 2009 - September 2009
Cindy's Cinnamon Rolls August 2008 - June 2009
Pizza Hut December 2006 - May 2008
Clear Channel Radio June 2005 - May 2008
Godfather's Pizza March 2006 - December 2006
Great American Cookie Company October 2005 - March 2006
University of South Alabama, College of Medicine November 2004 - April 2005
Walt Disney World January 2004 - August 2004
Skills
Food Service, Restaurant Management, Restaurants, Cashiering, Food Preparation, Inventory Management, Cooking, Food & Beverage, Time Management, Food, Customer Service, Multi-unit, Prophet, Sound Board Operation, Entertainment, Radio Programming, Radio Producing, Radio Host, Voice Over, Broadcast Television, Labor Control, ServSafe
Education
University of South Alabama 1999 — 2005
Bachelor's degree, Radio and Television
Hoover High School 1995 — 1999
High School Graduate, High School/Secondary Diplomas and Certificates
U.S. Army Reserve 2006 - Present
Mercy Regional Health Center January 2009 - August 2009
Riley County Police Department March 2008 - November 2008
Great American Cookie Company April 2006 - December 2006
Dillons February 2005 - April 2006
Sonic Drive-In June 2004 - January 2005
Skills
Microsoft Office, Computer Hardware, Computer Software..., Network Administration, Physical Security, Customer Service, Typing, Supervisory Skills
Education
Kansas State University 2011 — 2017
Advance America January 2011 - Present
Advance America January 2011 - Present
Waffle House February 2004 - January 2011
Great American Cookie Company November 2009 - April 2010
Louisiana Methodist Children's Home June 2008 - May 2009
Skills
Typing, Microsoft Office, SAP, Filing, Collections, Clerical
Education
Louisiana Tech University 2005 — 2009
Bachelor's degree, Business Administration and Management, General
American Weatherstar January 2006 - Present
Great American Cookie Company March 2003 - December 2005
Warranty Corporation 1992 - 1997
Skills
Roofs, Roofers, Coatings, Operations Management, Logistics, Purchasing, Event Planning, Process Improvement, Inventory Management, Customer Service, QuickBooks, Accounts Receivable, Process Scheduler, Pricing, Customer Satisfaction, Account Management, Construction, Contractors, Management, Sales, Strategic Planning
Education
University of South Alabama 1980 — 1985
BS, Management Information Systems
Fifth Third Bank September 2015 - Present
Fifth Third Bancorp September 2013 - September 2015
Horter Investment Management, LLC June 2012 - August 2013
Reisenfeld & Associates LPA, LLC June 2007 - June 2012
O'Connor, Acciani & Levy Co., LPA October 2005 - April 2007
Great American Cookie Company May 2000 - October 2005
Skills
Legal Documents, Notary Public, Document Review, Paralegals, Westlaw, Investment Advisor..., Real Estate, Title Insurance, Compliance, Ohio Foreclosure, SEC regulations, FINRA, Marketing Review, Investment Advisor..., Indiana Foreclosure, Kentucky Foreclosure, Email Archiving, Social Media Marketing, Advertising Review, Post Closing, Microsoft Publisher, Legal Writing, Microsoft Word, Legal Assistance, Commercial Banking, PACER, Legal Research, Bankruptcy, Courts, Pleadings, Microsoft Office, Customer Service, Outlook, Litigation, Leadership, PowerPoint, Management, Microsoft Excel, Foreclosures
Education
University of Cincinnati 2005 — 2008
Bachelor of Science (B.S.), Legal Assistant/Paralegal
University of Cincinnati 2003 — 2005
Associate of Science (A.S.), Legal Assistant/Paralegal
Ashworth College 2014 — 2015
Career Diploma, Tourism and Travel Services Management, 3.75
Wilderness Territory April 2010 - Present
Great American Cookie Company August 2005 - October 2009
Skills
Friendly Personality, Dedicated to work, Quick Thinker, Hands-on Problem Solver, Customer relations, Cash Handling Experience, Crew Scheduling, Problem Solving, Food Cost Management, Inventory, Labor Control, Customer Service, Hiring, Micros, Microsoft Excel, Microsoft Word, Hospitality, Food, Food & Beverage
Education
Loras College 2003 — 2006
Early Childhood Education and Teaching
NCR Corporation December 2013 - Present
NCR Corporation May 2012 - December 2013
Technisource (Randstad Technologies) March 2010 - February 2012
Technisource (Randstad Technologies) April 2005 - March 2010
Popeyes Louisiana Kitchen 2000 - 2005
IST Management Services, Inc. March 1999 - August 2000
Great American Cookie Company April 1995 - January 1999
Skills
Technology/Legacy..., Merger Integration, IT Governance, Management Consultant /..., Business - IT Strategy..., Business Solution..., Outsourcing, Business, Operations,..., Large-scale Systems..., Information Technology, Business Operations, Business Process..., Consolidation, Acquisition Integration, Solution Architecture, Governance, Strategy, Large Scale Systems, Business Development, Management, CRM, Leadership, Business Process..., Project Management, Vendor Management, Change Management, Integration, Program Management, Business Strategy, Consulting, Executive Management, Professional Services, Business Intelligence, ERP, Business Transformation, Management Consulting, Business Process, Start-ups, Software Development, Cross-functional Team..., PMO, SaaS, Enterprise Software, SDLC, IT Operations, Cloud Computing, Business Analysis, Software Project..., Sales
Education
University of Central Florida - College of Business Administration 1990 — 1993
BSBA, Finance
PRG-Schultz USA, Inc. June 1998 - March 2007
PRG-Schultz USA, Inc. June 1992 - June 1998
Great American Cookie Company August 1990 - June 1992
First Savings Bank, FSB January 1987 - September 1988
Skills
Variance Analysis, Accounting, Auditing, General Ledger, Internal Controls, QuickBooks, Access
Education
Allegheny College 1980 — 1981
BS, Economics/Business
Erie Business Center-South 1972 — 1976
Associates, Business Admin/Higher Accounting
Jacobs August 2007 - Present
Scooter Superstore of America May 2008 - December 2010
Transit Planning Board of Atlanta December 2006 - July 2007
John A. Leopard Attorney at Law December 2005 - September 2006
Great American Cookie Company February 2004 - December 2005
Skills
ArcGIS, ArcMap, GIS, Transportation, Microsoft Office, Microsoft Excel, Access, PowerPoint, Microsoft Word, NEPA, Microstation, Customer Service, Adobe Acrobat, Photoshop, Digital Photography, Inventory Management
Education
Georgia State University 2003 — 2007
BS in Urban Design, Public Policy, Planning, Sociology
Great American Cookie Company 2010 - May 2011
Skills
Research, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Food, Food Service, Time Management, Food & Beverage, Team Leadership, Restaurants
Education
Lamar University 2008 — 2014
Great American Cookie Company March 2015 - Present
Great American Cookie August 2010 - Present
Luby's September 2008 - November 2009
Luby's Cafeteria June 2009 - September 2009
LUBY'S CAFETERIAS, INC January 2007 - September 2008
Luby's Cafeterias January 2005 - September 2008
Luby's September 1991 - January 2005
Skills
Budgets, Team Building, Cash Flow, Problem Solving, Leadership, Operations Management, Inventory Management, Management, Recruiting, Training, Customer Service, Team Leadership, Restaurant Management, Restaurants, Income Statement, Employee Relations, Menu Development, Contract Negotiation, Customer Satisfaction, Purchasing
Education
University of North Texas 1987 — 1991
BS, Hotel/ Restaurant Mangement
Great American Cookie Company October 2011 - Present
MSC Industrial Supply September 1998 - June 2001
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 2.7
Computer Generated Solutions Inc January 2009 - Present
Computer Generated Solutions Inc January 2005 - January 2009
Foot Locker, Inc/ Foot Action January 2003 - January 2005
Great American Cookie Company January 1988 - January 2003
Wolf Camera and Video January 1992 - January 2001
Skills
Troubleshooting, Leadership, Technical Support, Training, Call Centers, Customer Service, Team Leadership
Education
Cedar Grove
Georgia State University
Journalism
Strayer University
Computer Security
Sodexo August 2008 - Present
Centra Health August 2012 - December 2012
Great American Cookie Company June 2008 - August 2008
Big Lots May 2005 - June 2008
Skills
Event Management, Creative Problem Solving, Stress Management, Keen Listener, Teamwork, Customer Service, Team Building, Team Leadership, Dispute Resolution, Catering, Food Safety, Teaching, Research, Truck Driving, Driving License, Public Speaking, Multi Tasking, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Windows, English
Education
Liberty University 2009 — 2013
Bachelor's degree, Psychology: counseling and research
Danville Community College 2006 — 2008
Great American Cookie Company May 2009 - Present
Great American Cookie Company May 2009 - Present
Jefferson County Attorney's Office April 2010 - August 2010
Humana, Inc April 2006 - December 2008
Target September 2005 - April 2006
Target Stores September 2005 - April 2006
Kroger October 2003 - September 2005
The Kroger Company October 2003 - September 2005
Education
Centre College 1998 — 2002
BA, English and Anthropology
Centre College
Bachelor of Arts Degree, English and Anthropology/ Sociology
ogle hair skin nails 2009 - 2010
great american cookie company August 2008 - May 2009
Skills
Weaving, Coloring, Hair Cutting, Customer Service, Receptionist Duties, Hair Extensions, Hair Straightening, Cosmetology, Texturizing
Education
Ogle School Hair Skin Nails-Dallas 2009 — 2010
Cosmetology, Barber/Styling, and Nail Instructor
Martins January 2002 - Present
great american cookie company January 2000 - February 2001
Skills
hard-worker, Social Skills, Computer Hardware
Education
ECPI College of Technology 2012 — 2012
ECPI College of Technology
School January 2007 - Present
Lee County School District March 2004 - Present
Lee County School District January 2004 - January 2007
Edison Mall January 2000 - June 2002
Great American Cookie Company January 2000 - January 2002
Skills
Professional Driving, Social Skills, PeopleSoft, Exceptional People..., Management, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking
Education
Southwest Florida College
Bachelor of Science Degree, Business Management
None September 2012 - Present
Astellas Pharma 2009 - 2012
Great American Cookie Company January 1996 - November 2004
Education
Colorado State University 2008 — 2010
American InterContinental University 2005 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
KVAT Foods Inc. May 2009 - Present
Great American Cookie Company September 2008 - January 2009
Gondalier Restaurant January 2008 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Telephone Skills, Cashiering, Retail, Merchandising, Customer Satisfaction, Time Management, Leadership, Teamwork
Education
King College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Walters State Community College 2007 — 2011
Associate of Science (A.S.), General Studies
Rack Room Shoes August 2015 - Present
VIP Formal Wear August 2013 - Present
Moe's Southwest Grill September 2012 - August 2013
Moe's Southwest Grill April 2011 - September 2012
Great American Cookie Company August 2007 - January 2011
Skills
Food Preparation, Microsoft Office, Customer Service, Cooking, POS, Baking, Cash Register, Organization Skills, Restaurant Management
Education
East Carolina University 2014 — 2016
Business Management, Small Business Administration/Management
Wake Technical Community College 2011 — 2012
Culinary Arts/Chef Training
North Carolina State University 2009 — 2011
Architecture, Bioarchaeology
Great American Cookie Company June 2014 - Present
A Masterpiece Remodeling May 2013 - May 2014
Skills
CSS, Java, HTML, Ruby, XML, Ubuntu, Linux, Bicycle, PowerPoint, Microsoft Word, Microsoft Excel, Carpentry, Power Tools, Hand Tools, Sewing, Logo Design, Web Design, Dreamweaver, GIMP, Photoshop, Digital Photography, Robot Programming, Robotics, Computer Maintenance, Computer Graphics, Computer Repair, Kayak, Gardening
Education
Georgia Tech