Great Lakes Bureau

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Great Lakes Bureau Employees

Employee
Years
Job
Industry
Christopher Fuqua Christopher Fuqua Buffalo, New York Details
Christopher Fuqua's Great Lakes Bureau Experience August 1989 - March 1990
Job QA Software Tester, former Collections Manager / Project manager
Industry Banking
Experience
M&T Bank/Globalquest   June 2014 - Present
Northstar Location Services  2010 - 2014
NAFS/Sitel   June 2008 - January 2010
Evans Law Office   September 2006 - May 2008
Appleseed Sales Corp   June 1996 - March 2005
HSBC Bank  April 1990 - May 1996
Great Lakes Bureau   August 1989 - March 1990

Skills
Sales, Sales Management, Collections, Third Party Collections, Management, Team Management, Banking, Retail, Automotive, Automotive Aftermarket, Construction, Construction Management, Consumer Electronics, Carpentry, Stage Lighting, Stage Carpentry, Audio Engineering, Audio Post Production, Sound Reinforcement, Sound Mixing, Project Management, Project Estimation, Documentations, Training, Employee Training, A/R collections, Custom Remodeling, Replacement Windows, Kitchen & Bath Design, Vinyl Siding, Business Development, Staff Development, Computers, Computer Repair, Call Centers, Call Center..., Documentation

Education
Erie Community College   1988 — 1990
General Studies

City Honors School   1981 — 1988
Regents Diploma

Melissa Bryan Melissa Bryan Greater New York City Area Details
Melissa Bryan's Great Lakes Bureau Experience November 1999 - December 2000
Job Property Manager
Industry Financial Services
Experience
Neighborworks New Horizons  August 2014 - Present
NEIGHBORWORKS New Horizons  July 2012 - Present
Mommy Magicians   November 2010 - Present
HEALTHNET OF NORTHEAST   September 2007 - March 2011
KELLY SERVICES  July 2007 - November 2007
W2 STAFFING   October 2006 - July 2007
CITIFINANCIAL AUTO  June 2004 - June 2006
REMARKETING SERVICES OF AMERICA  September 2001 - June 2004
M&T Bank  January 2001 - August 2001
GREAT LAKES BUREAU   November 1999 - December 2000

Skills
Auditing, CRM, Training, Access, Customer Service, Lotus Notes, Microsoft Excel, Accounts Receivable, Data Entry, Call Center, Process Improvement, QuickBooks, PowerPoint, Microsoft Office, Account Reconciliation, Nonprofits, Fundraising, Event Planning, Social Networking, Account Management, HIPAA, Health Insurance, Teamwork, Banking, Spreadsheets, Customer Satisfaction, Microsoft Word, Employee Benefits, Accounting, Call Centers, Invoicing, Sales

Education
Daemen College   2002 — 2010
MS, Business Administration

Daemen College   1997 — 2001
B.S, Business Administration; International Business andGlobal Economics

Peter Gutowski Peter Gutowski Buffalo/Niagara, New York Area Details
Peter Gutowski's Great Lakes Bureau Experience February 1996 - July 1997
Job President, Fairlawn Recovery LLC
Industry Financial Services
Experience
Fairlawn Recovery LLC   February 2014 - Present
PHH Mortgage  May 2013 - May 2014
HSBC Mortgage Corporation, HSBC Bank USA   April 2011 - May 2013
HSBC Mortgage Corporation, HSBC Bank USA   August 2010 - April 2011
HSBC Mortgage Corporation, HSBC Bank USA   April 2006 - August 2010
HSBC Credit Card Services, HSBC Bank USA   July 2005 - March 2006
HSBC Credit Card Services, HSBC Bank USA   August 1998 - July 2005
HSBC Bank USA  August 1997 - August 1998
Great Lakes Bureau   February 1996 - July 1997

Skills
Performance Management, Collections, Loss Mitigation, Predictive Dialers, Dialer Management, Operational Risk..., Business Coaching, Personnel Selection, Personnel Evaluation, Dialers, Mortgage Servicing, Mortgage Collections, Credit Scoring, Credit Card Collections, Collection Agency, CBS Call Model, Collection Strategy, Collection Staff..., Management Skills..., Default, Mortgage Banking, Residential Mortgages, Loan Servicing, Credit Cards, Portfolio Management, Call Centers, Strategy, Consumer Lending

Education
SUNY Empire State College
Bachelor's degree, Business Administration and Management, General

Christina Smith Christina Smith Buffalo/Niagara, New York Area Details
Christina Smith's Great Lakes Bureau Experience September 1997 - April 1999
Job Panasonic Manager at IAVI Display and projector extraordinaire!
Industry Information Technology and Services
Experience
IAVI  November 2013 - Present
CSm Reseller Services   October 2009 - Present
VoIP Supply  December 2009 - November 2013
Stampede Presentation Products  June 2008 - October 2009
Ingram Micro  April 2005 - May 2008
Ingram Micro  1999 - 2005
Fisher-Price  April 1999 - 2000
Great Lakes Bureau   September 1997 - April 1999

Skills
Magento Product..., MailChimp, Sharepoint, Advanced Excel, MS Great Plains, Data Mining, Product Marketing, Product Launch, Excel, Gimp, Strategic Planning, Resellers, Channel Management, Product Management, Online Marketing, SharePoint, Cloud Computing, Video Conferencing, Telecommunications, Management, Lead Generation, Partner Management, Leadership, Program Management, Microsoft Excel, Sales, Channel Partners, Marketing Strategy, Vendor Management, Business Development, Business Planning, Solution Selling, New Business Development, Negotiation, VoIP, Selling, Sales Operations, Multi-channel Marketing, Direct Sales, Sales Enablement, Go-to-market Strategy, Strategic Partnerships, Project Planning, Demand Generation, Competitive Analysis, Consumer Electronics, Sales Process, GIMP, Account Management, SaaS

Education
Saint Bonaventure University   1998 — 2000
Master of Science, Business Leadership

State University of New York College at Buffalo   1994 — 1997
BA, Psychology

Mount Mercy Academy   1989 — 1993
Regents

Anthony Santana Anthony Santana Waterloo, New York Details
Anthony Santana's Great Lakes Bureau Experience 1988 - 1999
Job Expert Consultant at Zintro Inc.
Industry Outsourcing/Offshoring
Experience
Zintro Inc.  March 2011 - Present
StreetSmart Call Centre   September 2009 - Present
Advanced Call Center Technologies  December 2009 - February 2011
Tritium Card Services  September 2008 - June 2009
ACT Technologies   2005 - 2007
Ocwen Financial Solutions  2002 - 2005
Great Lakes Bureau   1988 - 1999

Skills
Call Center, Six Sigma, Strategic Planning, Training, Management, BPO, Operations Management, Process Improvement, Workforce Management, Outsourcing, Performance Management, Vendor Management, Team Management, Management Consulting, Team Building, Business Process..., Coaching, Change Management, Customer Service, Business Development, Quality Assurance, Team Leadership, Call Centers, Project Planning, CRM, Project Management, Program Management, Business Analysis, Analysis

Education
Skidmore College   1985 — 1987
BA, Sociology/Social Work, 4.0

Junior College of Albany   1980 — 1982
Associate of Science (A.S.), Business Administration, Management and Operations, 4.0

Louis P. Vertino Louis P. Vertino Buffalo, New York Details
Louis P. Vertino's Great Lakes Bureau Experience 1993 - 2000
Job Director of Operations at Center One LLC.
Industry Financial Services
Experience
Center One LLC   January 2002 - Present
Erie Community College - South Campus   January 1993 - Present
Triton Capital   2001 - 2005
Great Lakes Bureau   1993 - 2000
U.S. Customs and Border Protection   June 1990 - March 1993

Education
State University of New York College at Buffalo   1987 — 1991
BS, PSYCHOLOGY, BUSINESS ADMINISTRATION

Erie Community College   1985 — 1987
A.S, Psychology

Bishop Timon High School   1980 — 1984

Nichols School   1976 — 1979

Amy Constantine Amy Constantine Buffalo, New York Details
Amy Constantine's Great Lakes Bureau Experience 1999 - 2002
Job Partner at Eastpoint Recovery Group
Industry Telecommunications
Experience
Eastpoint Recovery Group   March 2011 - Present
Creditors Interchange  January 2002 - June 2010
Great Lakes Bureau   1999 - 2002

Skills
Leadership, Teamwork, Team Management, Call Centers, Customer Satisfaction, Networking, Microsoft Excel, Account Management, Accounts Receivable, Customer Service, Management, Risk Management, Finance, Debt Settlement, Analysis

Education
State University of New York College at Buffalo   1998 — 2003
Bachelor of Science (BS), Political Science and Government

Holy Angels Academy

Nardin Academy

Barbara Crean Barbara Crean Buffalo/Niagara, New York Area Details
Barbara Crean's Great Lakes Bureau Experience April 1992 - April 2000
Job President, Client & Compliance Operations at The Northstar Companies
Industry Financial Services
Experience
The Northstar Companies  May 2014 - Present
The Northstar Companies  September 2012 - Present
The Northstar Companies  February 2002 - September 2012
Great Lakes Bureau   April 1992 - April 2000

Skills
Management, Leadership, Risk Management, Hands-on Training, Service Desk, Negotiation, ITIL Certified, Credit, Mergers & Acquisitions, Portfolio Management, Quality Center, Mergers, Call Centers, XP, Business Development, Windows XP, SOX Compliancy, Microsoft Office 2007, Credit Cards, VPN, Accounts Receivable, DNS, Finance

Education
Buffalo State College

Joe Loschiavo Joe Loschiavo Buffalo/Niagara, New York Area Details
Joe Loschiavo's Great Lakes Bureau Experience March 1998 - June 1998
Job Business Development Representative II
Industry Computer Hardware
Experience
Ingram Micro  October 1999 - Present
Equifax Risk Management  June 1998 - September 1999
Great Lakes Bureau   March 1998 - June 1998

Skills
Channel

Education
Erie Community College   1990 — 1994

David Moranski David Moranski Buffalo/Niagara, New York Area Details
David Moranski's Great Lakes Bureau Experience 1992 - 1993
Job Director of Operations at Pioneer Credit Recovery Inc
Industry Financial Services
Experience
Pioneer Credit Recovery  March 2002 - Present
Pioneer Credit Recovery  June 1994 - Present
Equifax  1993 - 1994
Great Lakes Bureau   1992 - 1993

Skills
Call Center, Operations Management, Business Analysis, Call Centers, Vendor Management, Management, New Business Development, Strategic Planning, Customer Service, Negotiation, Risk Management, Leadership, Process Improvement, Banking, Team Building, Training, Executive Management, Credit

Education
Alfred State College - SUNY College of Technology   1990 — 1992
Business Administration