Green Tree Servicing
Industry: Home loan company
DescriptionDitech Financial LLC is a provider of home loan, loan servicing and refinance products to consumers and institutional partners in the U.S. Headquarters: Fort Washington, Pennsylvania, United States Parent organization: Hanover Capital Mortgage Holdings, Inc. CEO: Thomas F. Marano (Apr 2018–) Founder: J. Paul Reddam Founded: 1995 Number of employees: 4,900
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Green Tree Servicing Employees
Asset Management Group, Inc. 2014 - Present
Benovate 2013 - 2014
ACE Group 2012 - 2013
Fireman's Fund Insurance Company January 2012 - December 2012
GATE to Improvement, LLC 2006 - December 2011
Green Tree Servicing October 2001 - November 2006
Green Tree Financial August 1997 - October 2001
Paccar August 1992 - August 1997
Progressive Insurance June 1985 - August 1992
Skills
Healthcare Management, Executive Management, Start-ups, Leadership, Business Development, Mergers & Acquisitions, Strategic Planning, Product Management, Management, Risk Management, Strategy, Management Consulting, Insurance, Sales, Six Sigma, New Business Development, Business Strategy, Process Improvement, Pricing, Analysis, Team Building, Negotiation, Finance, Acquisition Integration, Due Diligence, Cross-functional Team..., Financial Analysis, Forecasting, Budgets, Change Management, Business Planning, Integration, Business Analysis, Business Process..., Vendor Management, CRM, Operations Management, Contract Negotiation, Entrepreneurship, Portfolio Management, Strategic Financial..., Program Management, Sales Management, Strategic Partnerships, Product Development, P&L Management, Marketing Strategy, Financial Services, Account Management, Marketing
Education
Arizona State University 1981 — 1985
BS, Business Administration
The George Washington University
CPI certification taught by Deming, Continuous Process Improvement, precursor to six sigma, advanced graduate
Keller Williams Integrity Realty June 2014 - Present
Roman Market Inc March 2011 - July 2014
Minnesota Math Corps May 2012 - June 2014
Wells Fargo Home Mortgage - Contractor with Spherion September 2010 - February 2011
Green Tree Servicing August 2008 - September 2010
American Family Insurance - Mark Smith Agency May 2008 - August 2008
Self Employed Daycare Provider June 2008 - July 2008
Bemidji Middle School August 2006 - June 2008
Dellwood Country Club May 2003 - August 2007
Skills
Data Entry, Microsoft Excel, Banking, Access, Customer Service, Microsoft Word, PowerPoint, Outlook, Time Management, Microsoft Office, Team Leadership, Negotiation, Contract Negotiation, Consulting, Interviewing Skills, Communication, Marketing, Client Counseling, Organization Skills
Education
University of Minnesota-Twin Cities 2008 — 2012
Child Psychology, Business, Psychology
Bemidji State University 2005 — 2008
Green Tree Servicing March 2013 - Present
EmpowHER October 2009 - Present
Loan Resolution Corporation July 2011 - March 2013
The State Press August 2010 - May 2011
Arizona Health and Aging Lab August 2010 - May 2011
Macy's December 2010 - January 2011
EmpowHer.com August 2009 - October 2009
The State Press December 2008 - August 2009
The State Press December 2008 - August 2009
State Press Magazine 2008 - 2009
Skills
Copy Editing, Editing, Journalism, Proofreading, Storytelling, Social Media, Blogging, Social Networking, Social Media Marketing, Press Releases, Facebook, Psychology, Wordpress, Ap Style, Copywriting, AP Style, News Writing, Multimedia, Web Content, WordPress, Creative Writing, Leadership, Content Development
Education
Arizona State University 2007 — 2011
Bachelor of Arts, Journalism, Psychology
Green Tree Servicing June 2014 - Present
Cargill July 2010 - April 2014
WorldWide Tech Services July 2010 - April 2014
UnitedHealth Technologies May 2004 - May 2010
Ingenix February 2002 - May 2004
RCM Technologies September 2001 - January 2002
3M 2001 - 2002
Allianz Life Insurance March 1998 - March 2001
Carlson Companies 1996 - 1998
MicroAge 1994 - 1995
Skills
Technical Support, Software Documentation, Help Desk Support, Troubleshooting, Remote User Support, Customer Service, Customer Satisfaction, Training, Coaching, Incident Management, Windows 7, Windows XP, Windows Vista, Windows, MS-DOS, Active Directory, System Administration, ITIL, Lotus Notes, Microsoft Office, Outlook, SharePoint, Citrix, Hardware, Computer Hardware, Desktop Computers, Laptops, Printers, Servers, Operating Systems, Data Analysis, Root Cause Analysis, Process Improvement, Management, Call Centers, Communication Skills, Bomgar, Dameware, Google Chrome, HP Service Desk, Vantive, WebEx, Antivirus, VPN, Malware Analysis, Business Analysis, Software Implementation, Quality Assurance, Knowledge-based Systems
Education
St. Cloud State University 1992 — 1995
Computer Science, General Studies
Augsburg College 1985 — 1986
Math, Science
Cambridge-Isanti High School 1981 — 1985
HS
Logix Federal Credit Union May 2013 - Present
Green Tree Servicing April 2012 - May 2013
Bank of America Home Loans July 2005 - April 2012
Bank of America July 2005 - March 2012
Skills
Residential Mortgages, FHA financing, Underwriting, Commercial Lending, Banking
Education
California State University-Los Angeles 1997 — 2001
Bachelor's degree, History
Huntington Park High School 1992 — 1996
High School diploma
Green Tree Servicing November 1998 - Present
US Army February 1993 - February 1997
Skills
SDLC, Requirements Gathering, Visio, Business Requirements, Banking, Financial Analysis, Mortgage Lending, Risk Management, Process Improvement, Credit, Requirements Analysis
Education
Arizona State University 1997 — 1998
University of Arizona 1992 — 1993
Green Tree Servicing March 2013 - Present
MetLife Home Loans previously First Horizon July 2009 - March 2013
First Horizon Home Loans February 2008 - August 2009
Miracle of Aloe March 2008 - March 2009
Skills
Mortgage Banking, Customer Service, Lotus Notes, Leadership, Banking, Loans, Quality Assurance, Mortgage Servicing, FHA, Process Improvement, Business Analysis, Call Centers, Test Planning, Auditing, Microsoft Office, Loan Servicing
Education
American InterContinental University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General
American InterContinental University 2010 — 2011
Associate's Degree, Business Administration and Management, General
SkillStorm July 2014 - Present
Green Tree Servicing July 2013 - July 2014
Bank of America June 2010 - May 2013
US Bank August 2009 - March 2010
Countrywide February 2006 - July 2009
GE Capital June 2004 - February 2006
Skills
Banking, Business Analysis, Management, Process Improvement, Credit, Risk Management, Customer Service, Team Leadership, Portfolio Management, Loans, Mortgage Lending, Microsoft Excel, Project Management, Project Portfolio..., Relationship Management, Mortgage Banking, Six Sigma, Vendor Management, Executive Management, Analysis, Leadership, Cross-functional Team..., Call Centers, Program Management, Business Process..., Change Management, Business Process, SDLC, Visio, PMP, Resource Management, Financial Services, Requirements Gathering
Education
Ashford University 2010 — 2012
Master of Business Administration (MBA), Project Management
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Psychology
Green Tree Servicing June 2013 - August 2013
Bath & Body Works October 2012 - April 2013
Vanity (clothing) September 2011 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Sales, Sales Management
Education
St. Catherine University
Nursing
Bemidji State University 2010 — 2014
Bachelor of Science (BS), Business Administration, Marketing, Management, Entrepreneurship, and Management Information Systems
Hill-Murray School 2006 — 2010
Greenwood Design June 2014 - Present
Green Tree Servicing March 2013 - June 2014
Financial Recovery Services August 2011 - March 2013
Marsden February 2010 - August 2011
McDonald's Corporation November 2007 - June 2009
UPS October 2003 - October 2007
Skills
Computer Networking, Logo Design, Social Networking, Management, Sales, Customer Service, Microsoft Office, Time Management, Windows 7, Photoshop, Web Design, Wordpress, Negotiation, Collections, Strategic Thinking, Delegation, Creativity, Solution Implementation, Problem Solving, Social Media
Education
St Paul College 2014 — 2017
Associate of Arts and Sciences (A.A.S.), Computer Networking, 3.0
Inver Hills Community College 2013 — 2014
Associate's degree, Business Administration and Management, General, 3.0
Lake Superior College 2011 — 2013
Associate's degree, CCNA
Institute of Production and Recording 2000 — 2001
Music production and engineering
Brown College 2000 — 2000
Certificate, Website Design
High School 1996 — 2000
General, General
Purchasing & Administrative Coordinator at Magnum Industrial November 2009 - Present
Mitel April 2006 - November 2009
Green Tree Servicing October 2001 - October 2006
Skills
Outstanding..., Purchase Processes, High Organizational..., Close Attention to..., Multi Tasking, High Sense Of Urgency, Customer Oriented, Vendor Relationships, Process Optimization, Procedure Creation, Employee Training, Handle Multiple..., Purchasing, Data Entry, Strategic Sourcing, Pricing, Global Sourcing, Human Resources, Applicant Tracking...
Education
Arizona State University 1996 — 1999
Bachelor of Arts (B.A.), Fine/Studio Arts, General
C.H. Robinson October 2011 - Present
Green Tree Servicing March 2010 - October 2011
Trinity Venture Group, LLC. July 2008 - March 2010
Integrated Professional Networks October 2006 - July 2008
Skills
Truckload, 3PL, Account Management, Logistics, Supply Chain, Transportation, Transportation..., Customer Service, Sales, Supply Chain Management, LTL, Logistics Management, Freight, New Business Development
Education
Arizona State University 1997 — 2001
Bachelor of Science (B.S.), Business/Corporate Communications
Merrill Corporation August 2014 - Present
Harbinger Partners 2015 - 2015
Harbinger Partners 2015 - 2015
Green Tree Servicing March 2013 - July 2014
Bee Virtual June 2009 - January 2014
McAfee (formerly Secure Computing) November 2007 - May 2009
Secure Computing Corporation June 2000 - November 2008
Skills
Salesforce.com, Epicor, Customer Relations, Team Building, Microsoft Office, Customer Service, Cross-functional Team..., Project Management, Microsoft Excel, Microsoft Word, SharePoint, Adobe Acrobat, Process Improvement, Product Management, Sales, Marketing, Sales Management, Time Management, Leadership, CRM, Management, Sales Operations, Training, Team Leadership, Program Management, Software Documentation, Account Management, Business Analysis
Education
Bethel University 1992 — 1994
Bachelors, Organizational Leadership
Mosaic Sales Solutions June 2014 - Present
TEAM Enterprises March 2014 - July 2014
Green Tree Servicing May 2013 - January 2014
West & Associates, LLP 2000 - 2011
Skills
Foreclosures, PowerPoint, Legal Research, Legal Writing, Research, Due Diligence, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Data Entry, Public Speaking, Loss Mitigation, Loan Modifications, Loan Servicing, Collections
Education
Lawyer's Assistant School of Dallas 2012 — 2013
Diploma, Paralegal
Mountain View College 2001 — 2005
Associate's degree, Criminal Justice and Corrections
Green Tree Servicing May 2014 - Present
Chase Bank September 2012 - February 2014
Trinity Recovery Services February 2011 - January 2014
State of Kentucky July 2005 - January 2011
Skills
Banking, Retail Banking, Business, Accounting, Time Management, Training, Analysis, Finance, Management
Education
Strayer University (DC) 2007 — 2010
Bachelor of Business Administration (BBA), Finance, General
Barrett and Company School of Hair Design 2002 — 2003
Licentiate degree, Cosmetology/Cosmetologist, General
U.S. Bank January 2015 - Present
Green Tree Servicing November 2011 - December 2014
Capella Education Company March 2009 - October 2011
Great Lakes Higher Education Corporation and Affiliates April 2008 - February 2009
Guitar Center August 2007 - April 2008
Education
Brown College 2005 — 2007
Associate's degree, Radio Broadcasting
Green Tree Servicing June 2012 - Present
Green Tree Investment Management LLC June 2008 - June 2012
MN Pro / MJ Mortgage July 2006 - May 2008
Heritage Development LLC 2005 - 2006
Skills
Business Development, Project Management
Education
University of St. Thomas 2009 — 2012
MBA
Arizona State University 2000 — 2005
BS, Justice Studies
Thayer Legal Services PLLC October 2011 - Present
TCF Bank October 2010 - October 2011
Wells Fargo January 2007 - September 2010
World Savings Bank April 2005 - January 2007
Wachovia 2006 - 2007
Fredrikson & Byron May 2000 - April 2005
Green Tree Servicing August 1999 - May 2000
Green Tree 1999 - 2000
Faegre & Benson LLP August 1997 - August 1999
Dorsey & Whitney LLP 1991 - 1993
Skills
Mortgage lending and..., CFPB rule implementation, CFPB examination..., Foreclosure compliance..., Complaint Management, Bankruptcy compliance, Licensing, Bankruptcy, Loans, Legal Compliance, Consumer Lending, Risk Management, Credit, Foreclosures, Loss Mitigation, Financial Services, Privacy Law, Legal Writing, Mortgage Lending, AML, Retail Banking
Education
William Mitchell College of Law 1988 — 1991
JD
Bennington College 1981 — 1985
Green Tree Servicing December 2012 - Present
Gurstel Chargo May 2010 - October 2012
Phillips & Associates October 2008 - May 2010
Comforce Technical Services March 2007 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Strategic Planning, Litigation, Courts, Legal Assistance, Leadership, Legal Documents, Legal Research, Legal Writing
Education
Arizona State University 2010 — 2014
Bachelor of Science (B.S.), Criminology
Mesa Community College
Con-way, Inc October 2011 - Present
Green Tree Servicing February 2010 - October 2011
Golden West Technologies and Internet Solutions January 2008 - January 2011
Skills
Graphic Design, Photography, Sound, Soundbooth, Media, Multimedia, Freight, Vehicle Wrap Design, Sign Installation, Networking, Wireless Networking, Computer Hardware, Windows 7, Dispatching
Education
Stevens-Henager College-Ogden 2009 — 2011
Associate's degree, Graphic Design
Black Hills State University 2007 — 2008
Mass Communication - Photography
Homeowners Financial Group August 2013 - Present
Green Tree Servicing October 2012 - July 2013
Marix Servicing, LLC January 2009 - June 2012
Tiffany & Bosco, P.A. 2007 - 2008
Mortgage Lenders Network January 2003 - January 2007
Fairbanks Capital January 2001 - January 2003
Skills
Microsoft Excel, Microsoft Word, LPS Desktop, Res.net, Multi Tasking, Adobe
Education
Bucks County Community College 1994 — 2004
Basic
Archbishop Wood 1990 — 1994
Green Tree Servicing August 2011 - July 2014
Nationstar Mortgage June 2008 - August 2011
Skills
Lotus Notes, 10 Key, Customer Service, Call Center, Call Centers
Education
Brookhaven Community College
Design and Visual Communications, General
Tarrant County College
web design and communications
The University of Texas at Dallas
business administration
PNC April 2014 - Present
PNC August 2011 - Present
PNC Bank August 2009 - July 2011
PNC August 2008 - August 2009
Citi October 2007 - August 2008
Green Tree Servicing June 2002 - October 2007
Skills
Sales, Banking, Credit, Business Development, Relationship Management, Loans
Education
Black Hills State University
Penn State University
Comcast Business July 2014 - August 2015
Green Tree Servicing April 2013 - October 2013
GMAC Mortgage June 2010 - February 2013
BJR Financial August 2009 - April 2010
Central Parking System November 2008 - August 2009
Language Services Associates May 2004 - September 2008
Skills
Mortgage Lending, Credit, Loans, Consumer Lending, Finance, Software Documentation, Analysis, Financial Risk, Auditing, Leadership, Management, Sales, Training, Account Reconciliation, Sales Management, Spreadsheets, Mortgage Banking, FHA, Loan Origination, Refinance, Operational Risk, Underwriting, Financial Services, Call Centers, VA loans, Mortgage Servicing
Education
Abington Senior High School
Antonelli Institute
Graphic Design
Green Tree Servicing Mortgage Loan OfficerGMAC MortgageOctober 2000 - January 2013
Skills
Mortgage Banking, FHA, Mortgage Lending, USDA, Refinance, Residential Mortgages, Loan Origination, Certified Mortgage..., Loans, Credit, FHA financing, Underwriting, VA loans, Credit Analysis, Government Loans
Education
Cabrini College
Bachelor of Science (B.S.), Business Administration, Management and Operations
United Health Benefits August 2015 - Present
Green Tree Servicing January 2013 - February 2015
Bank of America January 2010 - October 2012
Sonitrol January 2006 - October 2009
Radiology Associates of North Texas, P.A. January 2007 - January 2008
Genesys Health System January 2000 - January 2002
Skills
English, Loans, Mortgage Servicing, Microsoft Excel, Banking, Mortgage Banking, Real Estate, Mortgage Lending, Foreclosures, Loss Mitigation, Loan Servicing, Customer Service, Residential Mortgages, Microsoft Office, Portfolio Management, Negotiation, Outlook, Short Sales
Education
Tarrant County College
Baker College of Flint
Southeastern Academy of Travel and Tourism
Certificate of Completion, Tourism and Travel Services Management
GE Capital 2010 - Present
Green Tree Servicing 2003 - 2010
Skills
Credit Risk, Risk Management, Marketing Analytics, Analytics, Consumer Finance, B2B Marketing, Mortgage Lending, SAS
Education
Indiana University Bloomington
Master of Science (M.S.), Information System
University of Illinois at Chicago
Master of Business Administration (MBA)
Beijing Foreign Studies University
Bachelor of Arts (B.A.)
Pearl South Padre Hotel & Resorts March 2014 - Present
Residential Credit Solutions, Inc July 2010 - July 2013
Green Tree Servicing July 2008 - July 2010
Origen September 2007 - July 2008
Stryker Communications September 2006 - July 2007
TBG/VoiceCom Communications 2003 - 2006
Skills
Loss Mitigation, Residential Mortgages, Sales, Accounts Payable, Accounting, Customer Service, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Loan Servicing, Loans, Mortgage Lending, Team Building, Auditing, Account Reconciliation, Human Resources, Employee Relations
Education
Arizona State University 1997 — 1998
accounting
University of Minnesota September 2008 - Present
CliftonLarsonAllen February 2015 - April 2015
Green Tree Servicing March 2014 - January 2015
The McKnight Foundation September 2013 - February 2014
Education
University of Minnesota-Twin Cities 2008 — 2010
Anoka Ramsey Community College 2006 — 2008
A.A., Generals
Green Tree Servicing December 2010 - Present
Self - Employed August 2009 - December 2010
Pillsbury Company/General Mills July 1995 - August 2009
University of Minnesota January 1990 - January 1993
Skills
Accounting, Microsoft Office, Customer Service, SAP ERP, Loan Servicing, Accounts Payable, Accounts Receivable
Education
Augsburg College 2006 — 2010
B.A., Marketing, Minor in Accounting
Carson America 2014 - Present
Benchmark Realty, LLC 2015 - Present
Common Grounds Entertainment LLC January 2009 - Present
WME Live Events 1999 - Present
Jam Camp 2014 - 2015
Tri Star Sports and Entertainment Group December 2001 - January 2012
220 Entertainment Group 2010 - 2011
Green Tree Servicing 1989 - 1994
Skills
Management, Strategic Partnerships, Public Relations, Marketing, Music, Entertainment, Advertising, Research, Networking, A&R, Music Industry, Teaching, Social Media Marketing, Consulting, Video Production, Songwriting, Music Licensing
Education
Belmont University - Jack C. Massey Graduate School of Business 1996 — 1998
Music Business and Business Management
University of Minnesota-Twin Cities 1983 — 1988
Highland Park High School 1979 — 1983
Mattocks
Convergenz Contractor at Capital One Home Loans April 2015 - Present
Green Tree Servicing March 2013 - February 2015
MetLife Home Loans March 2008 - March 2013
LA Fitness May 2007 - November 2007
24 Hour Fitness March 2004 - February 2007
United States Postal Service June 1994 - February 2004
Skills
Loan Servicing, Loan Modifications, FNMA, LPS, FHLMC, Mortgage Lending, Loans, Loan Origination, Financial Analysis, Credit, Banking, Mortgage Banking, Loss Mitigation, Customer Service, Underwriting, Default, Credit Analysis, Management, Risk Management, Residential Mortgages, FHA, Mortgage Servicing
Education
Brookhaven Community College 1993 — 1994
Business Administration and Management, General
Cooke County College 1992 — 1993
Business Administration and Management, General
Portfolio Recovery Associates, Inc. December 2013 - Present
Green Tree Servicing December 2010 - Present
Collections Manager/Supervisor October 2010 - Present
Whole Foods Market December 2009 - December 2010
HEB December 2005 - September 2009
Providian Financial March 2002 - August 2005
Skills
Management, Recruiting, Customer Service, Budgets, Sales, Strategic Planning, Negotiation, Leadership, Team Building, Call Centers, Banking, Retail, Selling, Finance, Forecasting, Customer Satisfaction, Credit, Risk Management, Training, Accounts Receivable, Operations Management, Process Improvement, Customer Retention, Analysis, Insurance, Account Management, Business Development, Sales Management, Financial Analysis, Team Leadership, Coaching, Vendor Management, Loss Mitigation, Interviews, Mortgage Lending
Education
Austin Community College 1998 — 2001
Educational Sciences
Parenting Together, LLC September 2009 - September 2013
Denby Energy, LLC 2009 - 2010
Green Tree Servicing January 1996 - November 2001
Thomas & Elardo, PC September 1994 - December 1995
Eaton & Hayes September 1991 - May 1994
Decatur School District August 1989 - August 1991
Skills
Teaching, Microsoft Office, Public Speaking
Education
Arizona State University - W. P. Carey School of Business 1998 — 2000
MBA, Business Management
Emory University 1985 — 1989
BA, Elementary Education
Manna Freight Systems, Inc. May 2015 - August 2015
Green Tree Servicing May 2014 - August 2014
Education
Minnesota State University, Mankato 2015 — 2016
Master's of Accounting
Bethany Lutheran College 2011 — 2015
Bachelor of Arts (B.A.), Business Administration - Finance
NYU Langone Medical Center March 2011 - Present
New York Presbyterian Hospital July 2009 - March 2011
Green Tree Servicing June 2008 - July 2009
Xerox July 2007 - June 2008
Skills
Financial Analysis, PeopleSoft, Operating Budgets, Oracle Applications, Crystal Reports, Variance Analysis, Budget Reconciliation, Budgets, Microsoft Office, Microsoft Excel, Strata, PowerPoint, Pivot Tables, Accounting, Business Objects, SAP, Access Database, Purchase Orders, Access, Account Reconciliation, Data Analysis, Vlookup, Hyperion Planning
Education
City University of New York-Baruch College 2012 — 2016
Master of Business Administration (MBA), Finance, General, 3.91 GPA
University of Maryland College Park 2003 — 2007
Bachelor of Science (B.S.), Finance, General, 3.6 Cumulative GPA; 3.7 Major GPA
Medtronic August 2007 - July 2013
Lawson Software March 2004 - May 2007
Green Tree Servicing September 2003 - March 2004
Medtronic October 2002 - July 2003
Ameriprise Financial 2000 - 2002
Ameriprise 1997 - 2000
Ameriprise Financial 1993 - 1997
Ameriprise Financial 1992 - 1993
Skills
Microsoft Word, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Customer Service, Windows, Strategic Planning, English, Research, Budgets, Negotiation, Organization, Event Planning, Travel Management, Highly detail oriented, Office Management, Calendaring
Education
Anoka Ramsey Community College 2011 — 2011
Certified Nursing Assistant/Home Health Aid
University of Minnesota - Carlson School of Management 2001 — 2003
Business Administration and Management, General
St. Paul College 1978 — 1979
Medical Administrative/Executive Assistant and Medical Secretary
DAK Americas May 2015 - Present
XPO Logistics, Inc. July 2014 - May 2015
Green Tree Servicing May 2013 - July 2014
Staples May 2007 - August 2012
NetBank April 2006 - May 2007
First Citizens Bank and Trust Company, Inc. June 2004 - April 2006
Green Tree Servicing November 2002 - June 2004
Americredit Financial Services April 1998 - November 2002
Skills
Customer Service, Management, Finance, Business Analysis, Process Improvement, Credit, Loans, Financial Analysis, Microsoft Excel, Sales, Financial Reporting, Mortgage Lending, Banking, Financial Services, Access, Call Centers, Customer Satisfaction, PowerPoint, Microsoft Office, Microsoft Word, Outlook, B2B, Analysis, Risk Management, Leadership
Education
Ashford University 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Fayetteville State University 1995 — 1996
Business and Accounting Coursework
Green Tree Servicing November 2010 - Present
Talent Software Services August 2010 - November 2010
Carlson Wagonlit Travel March 2009 - September 2010
Tech-Pro December 2008 - March 2009
RCIS November 2006 - December 2008
Wells Fargo 2006 - 2008
Wells' Dairy, Inc. 1997 - 2006
Black Hills Corporation 1993 - 1997
AgriBank, FCB 1986 - 1993
Skills
Quality Center, SQL, Software Quality..., Oracle Reports, .VBS, Mercury QuickTest Pro, QTP, HP Functional Testing, Test Automation, Business Analysis, Scrum, SDLC, Test Cases, Quality Assurance, Organization, Event Planning, Manual Testing, Testing, Databases, User Acceptance Testing, Test Planning, PL/SQL, Automation, Requirements Gathering, Waterfall, Regression Testing, HP Quality Center
Education
Bethel University 1982 — 1986
BA, Business MIS, Economics, Philosophy
Mt. Lake High School 1976 — 1982
diploma
Green Tree Servicing November 2003 - Present
Skills
Customer Service, Leadership, Strategic Planning, Team Building, Training, Microsoft Word, Process Improvement, Sales, Marketing, Project Management
Education
Bevill State Community College 1998 — 2000
Moto Technology Services LLC September 2009 - Present
ECPI University August 2001 - September 2009
ECPI University April 2000 - August 2001
ECPI College of Technology March 1999 - April 2000
Green Tree Servicing July 1996 - July 1998
Rava Software January 1987 - July 1990
Skills
Software Engineering, Software Project..., Microsoft SQL Server, Active Directory, Cisco Routers, Cisco UCS, CompTIA A+ Certification, N+ Certified, Certified Novell..., CompTIA A, Databases, Public Speaking, Operating Systems, Servers, Software Development
Education
ECPI University 2013 — 2015
Masters of Science, Management Information Systems, General
Arizona State University 1990 — 1992
BS, Computer Science
University of Alaska Anchorage 1986 — 1989
Minnesota State University, Moorhead 1980 — 1984
Green Tree Servicing October 2013 - Present
Skills
Microsoft Office, Financial Analysis, Financial Modeling, MS SQL, MS Project, Visual Basic, MS Visio, Share Point, Troubleshooting, C#
Education
Metropolitan State University 2013 — 2016
Master’s Degree, Management Information System
Hochschule für Wirtschaft und Umwelt Nürtingen-Geislingen 2009 — 2011
International Finance
Green Tree Servicing November 2013 - Present
CHS June 2006 - November 2013
Supervalu Inc September 2003 - June 2006
Deloitte & Touche, LLP September 2001 - September 2003
Skills
Accounting, Auditing, General Ledger, Financial Analysis, Financial Reporting, Financial Statements, Accounts Payable
Education
St. Cloud State University 2005 — 2007
Master, Business Administration
Bethel University 1997 — 2001
Bachelor of Arts; emphases, Business; Accounting and Finance
UNIVERSITY OF MINNESOTA
Green Tree Servicing May 2013 - Present
GMAC Mortgage October 2012 - June 2013
LA Fitness May 2012 - October 2012
Skills
Sales, Personal Training, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Management, Mortgage Lending, Fitness, Microsoft Excel, Time Management
Education
Arcadia University 2008 — 2012
Stearns Lending LLC (NMLS #1854) September 2013 - Present
Green Tree Servicing April 2010 - February 2013
GMAC ResCap 2010 - 2013
Citi March 2006 - May 2008
National Bank of Arizona 2004 - 2006
Skills
Mortgage Lending, Mortgage Banking, Wholesale Banking, Legal Research, Loan Officers, Retail Lending Area..., Loan Origination, Loans, FHA, Customer Service, Employee Training, Reverse Mortgages, Sales, Refinance, Credit, FHA financing, First Time Home Buyers, Foreclosures, Investment Properties, Mortgage Underwriting, Real Estate, USDA, Residential Mortgages, VA loans
Education
Arizona State University
Ditech Financial LLC August 2015 - Present
Green Tree Servicing March 2013 - August 2015
GMAC Mortgage March 2010 - March 2013
HomCastle Mortgage a subsidiary of Applied Bank April 2009 - December 2009
Phelan Mortgage Associates, Inc October 2008 - March 2009
New Penn Financial February 2008 - October 2008
Countrywide Bank October 2007 - January 2008
Fidelity Mortgage September 2006 - September 2007
Argent Mortgage May 2006 - September 2006
Wilmington Finance December 2002 - May 2006
Skills
Mortgage Lending, FHA, Loans, Banking, Commercial Lending, Sales, Sales Management, Mortgage Banking, Selling, Team Building, Management, Refinance, Loan Origination, Leadership, Strategic Planning, Customer Service, Marketing, Mortgage Underwriting, Real Estate, Underwriting
Education
Universidad Pontificia de Salamanca 2000 — 2001
Bachelor's Minor, Spanish Language and Literature, 4.0
Bloomsburg University of Pennsylvania 1997 — 2000
Bachelor of Arts (B.A.), Communication Studies & Economics, 3.0
ADP September 2014 - Present
Green Tree Servicing June 2012 - November 2014
Yahoo November 2013 - May 2014
Wolters Kluwer 2011 - 2012
Mesa Legend Newspaper January 2009 - December 2010
Starbucks August 2007 - August 2009
Skills
Social Media, Facebook, Social Networking, Social Media Marketing, Microsoft Office, Microsoft Excel, Team Leadership, Customer Service, Public Speaking, Team Building, Quality Assurance, Process Improvement, HTML, Market Research, PowerPoint, Spanish, Creative Writing, Data Entry, Copywriting, Event Planning, Editing, Microsoft Word, Proofreading
Education
Arizona State University 2006 — 2012
Sunnyslope High School 2002 — 2006
Journalism
Optum / UHG January 2015 - Present
AIG September 2014 - December 2014
REM Consulting LLC 2013 - August 2014
Green Tree Servicing June 2011 - October 2012
CaringBridge March 2011 - June 2011
Medtronic September 2010 - March 2011
Patterson Companies November 2008 - December 2009
Navisite August 2005 - November 2008
CPP Group plc July 2001 - June 2005
ComputerJobs.com February 2000 - October 2000
Skills
PMO, Business Analysis, Software Development..., Risk Management, Virtual Teams, Scope, Process Definition, Multi-site, SDLC, Agile Methodologies, Change Management, Team Building, Project Management, Quality Assurance, Business Process..., Project Portfolio..., MS Project, Business Process, Legal Research, Online Research, Document Drafting, Software Documentation, ERP, Program Management, Requirements Gathering, IT Service Management, Vendor Management, Visio, Cross-functional Team..., Strategy, PMP, Requirements Analysis, Systems Analysis, Integration, Software Development, Process Improvement, ITIL, Data Center, Testing, Leadership, Management Consulting, Management, Software Project..., Resource Management, Business Intelligence, Information Technology, SharePoint, Enterprise Software, Databases, IT Strategy
Education
Auburn University
Bachelor of Science (B.S.), Accounting and Finance
Ditech Financial LLC (formerly Green Tree Servicing) March 2015 - Present
Green Tree Servicing August 2012 - March 2015
Green Tree Servicing January 2011 - September 2012
JPMorgan Chase July 2007 - January 2011
Green Tree Servicing August 2003 - July 2007
Skills
Training, Foreclosures, Auditing, Quality Control, Default, Mortgage Servicing, Loans, Credit, Call Center, Banking, Loan Origination, Process Improvement
Education
Arizona State University 1999 — 2002
Bachelor of Arts, Communication
HiringSolved April 2014 - Present
P & R Transport, LLC 2003 - Present
Desert Storm Contracting November 2013 - April 2014
TextLinkBrokers.com May 2012 - November 2013
Green Tree Servicing April 2011 - February 2012
NICUSA, Inc. October 2007 - January 2010
Debt Settlement USA 2005 - 2007
Hastings Entertainment 2002 - 2003
Skills
Customer Service, Customer Satisfaction, Advertising, Office Management, Blogging, Process Improvement, Invoicing, Databases, Interviews, Management, CRM, Spreadsheets, Accounting, Negotiation, Research, Outlook, Social Networking, Marketing
Education
Grand Canyon University 2012 — 2015
Bachelor of Science (BS)
Arizona State University 2005 — 2007
StudioPlus Software LLC November 2014 - Present
Bits2Bytes LLC January 2010 - Present
Green Tree Servicing April 2014 - November 2014
Travelers / Northland Insurance March 2004 - March 2014
St. Paul Companies October 1997 - March 2004
MSI Insurance September 1996 - October 1997
Software Architects May 1992 - September 1996
Fingerhut Corporation February 1991 - May 1992
Skills
Web Applications, EXT.NET, .NET, Windows Azure, SQL, VB.NET, JavaScript, Web Development, Web Services, ASP.NET MVC, ASP, VBScript, jQuery, HTML 5, Agile Web Development, SOA, JSON, IIS, XML, XSLT, CSS, SQL DB2, Visual Studio, SEO, Adobe Adwords, Analytical Skills, Problem Solving, C#, IBM App Scan Tools, Intranet, Organizational..., Conflict Resolution, Razor, ASP.NET AJAX, LINQ, Software Development, SQL Azure, Microsoft SQL Server
Education
Brown Institute 1990 — 1990
Certificate in Computer Programming
Anoka Ramsey Community College 1986 — 1989
Associate's Degree, Computer Programming
Bethel University 1985 — 1986
Attorneys Abstract May 2009 - Present
Delaware Valley Settlement Services March 2005 - May 2009
Citadel FCU/ Formerly Atlantic Credit Union September 2001 - March 2005
AIG September 1999 - September 2001
Green Tree Servicing July 1995 - August 2001
Conseco 1995 - 2001
Skills
RESPA, Mortgage Lending, Real Estate, Notary Public, FHA, First Time Home Buyers, Banking, Mortgage Servicing, Short Sales, Investment Properties, Relocation, Residential Mortgages, Mortgage Banking, Sellers, Loans, Loan Origination, Investors, New Home Sales, Referrals, Residential Homes, HUD, Title Insurance, Foreclosures, REO, Refinance, Condos, Single Family Homes, Real Estate Transactions
Education
Augustana University (SD) 1991 — 1992
liberal arts
Penske Truck Leasing March 2015 - Present
Allstate Storage August 2013 - Present
Wells Fargo Home Mortgage June 2014 - February 2015
The Mergis Group August 2013 - November 2013
The Mergis Group May 2013 - August 2013
Wells Fargo Home Mortgage May 2012 - May 2013
Green Tree Servicing November 2011 - May 2012
Children’s Hospital August 2011 - November 2011
Fairview November 2009 - August 2011
Skills
Microsoft Excel, Public Speaking, Customer Service, Outlook, Microsoft Word, Leadership, Microsoft Office, mortgage lending, Team Building, Credit, Data Entry
Education
Brown College 2010 — 2011
Business Administration and Management, General
US Data Corporation September 2006 - Present
Green Tree Servicing December 2009 - July 2010
Martin Worldwide October 2003 - June 2006
Skills
Direct Marketing, Marketing, Sales, Management, Market Research, Customer Service, Negotiation, Customer Satisfaction, Time Management, Access, Small Business, Finance, Lead Generation, Databases, Email Marketing, B2B, Online Advertising
Education
National American University 2013 — 2017
National American University-Rapid City 2013 — 2017
Bachelor of Business Administration (BBA), Marketing
California State University-Northridge 1997 — 1999
Business
Assurant Solutions October 2012 - Present
LodgeNet Interactive Corporation October 2007 - October 2012
GE Capital August 2005 - September 2007
Green Tree Servicing August 1999 - May 2005
Skills
Accounting, Financial Services, Auditing, Credit, Loans, Training, Customer Service, Leadership, Budgets, Process Improvement, Management, Team Building, Strategic Planning, Financial Analysis, Business Development, Finance
Education
Black Hills State University 2001 — 2007
Bachelor's Degree, Professional Accountancy
Lexington Law Firm September 2015 - Present
Green Tree Servicing March 2012 - July 2015
Nationwide Credit, Inc. 2007 - 2011
Rescue Debt Solutions 2008 - 2009
Encore Capital Group 2002 - 2006
Encore Capital Group 2002 - 2006
Skills
Banking, Process Improvement, Team Building, Strategic Planning, Performance Management, Microsoft Word, Mortgage Lending, Management, Policy Writing, Legal Compliance, CFPB, Training, Training Delivery, Development & delivery..., Procedure Manuals, Change Management, Human Resources, Sales, Vendor Management
Education
Western International University 2013 — 2016
Business Administration, Management and Operations
Bowling Green State University 1981 — 1982
Communications -Radio/TV/Film
Green Tree Servicing November 2009 - Present
Arena Football League January 2003 - July 2009
Skills
Communication Skills, Analytical Skills, Multi Tasking, Adaptability, Organization, Problem Solving
Education
Arizona State University 1998 — 2012
Bachelor's degree, Interdisciplinary Studies
Tempe High School 1993 — 1997
KT Connections, Inc. October 2013 - Present
Dakota Cloud Recovery October 2013 - Present
Cradles 2 Crayons August 2014 - Present
National American University March 2013 - January 2015
National American University December 2010 - October 2013
The Reynolds and Reynolds Company September 2008 - October 2010
Green Tree Servicing March 2006 - September 2008
Golden West Technologies and Internet Solutions November 2004 - April 2006
Skills
Security, Network Administration, IT Management, System Administration, Leadership, Team Management, Network Security, Management, Process Improvement, Business Intelligence, Business Strategy, Business Process, Small Business IT..., Small Business, Higher Education, IT Leadership, Managed Services, Consulting, Child Advocacy, Customer Advocacy, Government Advocacy, Human Capital Management, Training, Troubleshooting, Networking
Education
Bellevue University 2015 — 2018
Doctor of Philosophy (Ph.D.), Human Capital Management
National American University 2011 — 2012
Master's degree, Management, 3.5 GPA
Western Governors University 2007 — 2011
Bachelor of Science (B.S.), Information Technology
South Dakota School of Mines and Technology 2003 — 2006
The Selling Pro, a division of Direct Selling Academy, Inc. January 2010 - Present
Direct Selling Academy, Inc. October 2006 - Present
Jeffrey M Zalewski, Business Consultant May 1995 - December 2009
Pre-Paid Legal Services, Inc. February 1997 - December 2002
Green Tree Servicing March 1994 - August 1995
National Credit Systems, Inc. 1993 - 1994
Credicom Network 1990 - 1993
Ohio Army National Guard 1986 - 1992
Pugh Heating & Air Conditioning 1986 - 1990
Skills
Training, Employee Training, Strategy, Leadership, Coaching, Management, Team Building, Direct Sales, Business Planning, Selling, Marketing, Program Management
Education
Capella University 2014 — 2016
Master's Degree, Education, Training and Performance Improvement
Cardinal Stritch University 1994 — 1998
Bachelors of Science, Business Management
Ball State University 2007 — 2007
Certified Training Consultant*
Park University Enterprises 2010 — 2010
Contract Seminar Leader Certification, Contract Trainer
Calvin M. Woodward HS 1982 — 1986
Academic
Ditech Financial LLC March 2013 - Present
Green Tree Servicing September 2011 - March 2013
Green Tree Servicing June 2011 - September 2011
Skills
Employee Engagement, Recruiting, Onboarding, Employee Relations, Interviews, Human Resources, Applicant Tracking..., Hiring, Employee Benefits, Screening Resumes, Technical Recruiting, College Recruiting, Microsoft Excel, Personnel Management, Talent Management, Talent Acquisition, Microsoft Office, Sourcing, Customer Service
Education
Black Hills State University 2007 — 2011
Bachelors, Business Management, Human Resources, Economics and Finance
New home September 2015 - Present
Wells Fargo 2015 - Present
PayPal May 2014 - February 2015
Wells Fargo August 2012 - December 2013
Green Tree Servicing February 2012 - August 2012
Al Henry CISSP April 2001 - December 2011
Electronic Data Systems 2008 - 2008
eHealthInsurance 2005 - 2007
Siebel Systems 2001 - 2001
Icarian 2000 - 2001
Skills
Quality Assurance, SDLC, Risk Management, Agile Methodologies, Testing, Strategy, IT Audit, Leadership, CRM, Business Analysis, Software Development, IT Management, Cross-functional Team..., Program Management, COBIT, ITIL, SOX 404, ITGC, ISO, PMP, Six Sigma, IT GRC, Release Management, CMM, IT Risk Management, Product Management, Operations Management, Start-ups, Digital Signal..., FDA, CGEIT, IEEE, DoD, HCI, Compilers, Business Intelligence, Information Technology, Analysis, Management, Software Engineering..., Information Security
Education
Stanford University 2006 — 2009
University of California, Santa Cruz 1994 — 2000
Certificate
California State University-Hayward 1987 — 1989
Bachelor's Degree
California Polytechnic State University-San Luis Obispo 1977 — 1980
Bachelor's Degree
Regional Health September 2014 - Present
Regional Health June 2013 - August 2014
Oglala Lakota College January 2011 - December 2012
Green Tree Servicing March 2007 - November 2010
Education
Bowling Green State University
Master’s Degree, Applied Statistics
Green Tree Servicing April 2015 - Present
Self Employed January 2013 - Present
Education
Thunderbird School of Global Management 2005 — 2006
MBA, Strategy
Arizona State University 1998 — 2003
BS, Computer Science
Lahore American School 1996 — 1998
High School
Green Tree Servicing May 2013 - Present
Green Tree Servicing September 2012 - May 2013
GMAC-RFC Homecomings Financial 2002 - 2006
Skills
Banking, Finance, Mortgage Lending
Education
Ashford University 2009 — 2010
Bachelor of Arts, Accounting
University of Wisconsin-River Falls 1998 — 2000
Green Tree Servicing August 2011 - Present
United Airlines 2009 - May 2011
United Airlines Mileage Plus August 2006 - May 2011
Pesicka Corporation April 2002 - September 2007
United Airlines Mileage Plus September 1996 - July 2006
United Airlines Mileage Plus September 1994 - September 1996
United Airlines Milage Plus September 1991 - September 1994
Education
Black Hills State University 2008 — 2012
BS, Environmental Physical Science
South Dakota School of Mines and Technology 1990 — 1991
HyTrust August 2015 - Present
VMware, Inc. May 2011 - August 2015
Jostens Inc. May 2007 - May 2011
Green Tree Servicing 2004 - 2007
Green Tree Financial Corporation 2004 - 2007
Alternative Resources Corporation (ARC) 2002 - 2004
CTC Distributing 1997 - 1999
Skills
VMware, Virtualization, Disaster Recovery, Data Center, Active Directory, Servers, Citrix, Enterprise Architecture, Cloud Computing, Cisco Technologies, Windows Server, Security, System Administration, Microsoft SQL Server, Storage Area Networks, NetApp, Networking, VMware ESX, SAN, High Availability, VMware Infrastructure, vSphere
Education
Brown College 1997 — 1999
AA, Computer Science
Capella University
Ditech Financial LLC May 2013 - Present
Ditech Financial LLC September 2011 - May 2013
Ditech Financial LLC January 2009 - September 2011
US Airways January 2007 - August 2008
US Airways February 2005 - January 2007
US Airways September 2004 - February 2005
Green Tree Servicing January 2002 - September 2004
Green Tree Servicing September 1999 - January 2002
Skills
Access, Financial Analysis, Budgeting, Excel, SQL, Data Analysis, Credit, Business Analysis, Financial Modeling, Mortgage, Microsoft Excel, Budgets, Analysis, Analytics, Mortgage Lending, Forecasting, Valuation, Process Improvement, Strategic Financial..., Banking, Management
Education
Arizona State University
Bachelor's degree, Management, Finance, and Communication
Green Tree Servicing 1996 - 2006
Green Tree 1996 - 2006
Skills
Risk Management, Vendor Management, Contract Negotiation, Business Analysis, Business Process..., Cross-functional Team...
Education
Bemidji State University 1965 — 1968
Green Tree Servicing March 2013 - Present
Green Tree Servicing September 2007 - March 2013
CBCInnovis June 2003 - September 2007
Skills
Auditing, Internal Audit, Sarbanes-Oxley Act, Finance, Financial Analysis, Internal Controls
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's, Accounting & Financial Management
Arizona State University 2002 — 2007
BS, Accountancy
Santander Consumer USA Inc. June 2015 - Present
Residential Capital October 2006 - April 2015
Green Tree Servicing February 2005 - October 2006
Dorsey & Whitney LLP 1997 - February 2005
Education
University of Michigan Law School 1994 — 1997
Juris Doctor (J.D.)
Augustana University (SD) 1990 — 1994
B.A., Political Science
Green Tree Servicing April 2013 - Present
The Priyanka Foundation October 2007 - Present
SANDLAPPER Securities, LLC (Member FINRA/SIPC) April 2012 - April 2013
Courtlandt Securuties Corporation September 2011 - April 2012
1031 & TIC Investments, LLC January 2004 - February 2012
Skills
Investments, Alternative Investments, Series 7, Securities, Series 63, Investment Strategies, Wealth Management, Series 24, Asset Allocation, Private Placements
Education
Andhra University 1983 — 1985
MBA, Financial Management
Green Tree Servicing March 2013 - Present
United Healthcare August 2012 - March 2013
McKesson November 2010 - August 2012
TEK Systems November 2010 - August 2012
Ameriprise June 2010 - November 2010
Ambient Consulting November 2009 - June 2010
Wells Fargo November 2009 - June 2010
United Healthcare - Ovations 2007 - 2009
UnitedHealth Group September 2007 - December 2008
RBC Dain January 2007 - August 2007
Skills
User Acceptance Testing, Quality Assurance, SDLC, SharePoint, Test Cases, Test Management, Quality Center, Team Leadership, Software Quality..., Test Planning, Testing, Enterprise Software, Requirements Gathering, Regression Testing, Defect Tracking, Requirements Analysis, Business Analysis
Education
Bradley University
NRT October 2014 - Present
Medica December 2007 - September 2014
Alliance of Computer Professionals 2007 - 2008
Carlson Hotels Worldwide December 2006 - November 2007
Green Tree Servicing June 1999 - November 2006
Skills
ETL, Informatica, Data Warehousing, PL/SQL, OLAP, Shell Scripting, Data Marts, Analysis, Business Intelligence, SQL, Business Analysis, Oracle, Data Integration, Data Warehouse..., Erwin
Education
Bethel University 1990 — 1993
Bachelor of Science, Computer Science
State Farm Agent February 2007 - Present
Green Tree Servicing March 2000 - August 2005
Education
Arizona State University 2000 — 2004
Grand Canyon University 2000 — 2004
Mesa Community College 2000 — 2004
Point Loma Nazarene University 2000 — 2004
Southern Nazarene University 2000 — 2004
Ditech Financial LLC April 2013 - Present
CapWest Mortgage July 2012 - April 2013
Wells Fargo Home Mortgage October 2011 - July 2012
CapWest Mortgage June 2010 - November 2011
Assurant Employee Benefits February 2009 - August 2010
Countrywide Home Loans May 2004 - December 2007
HomeAmerican Mortgage January 2003 - May 2004
Green Tree Servicing March 1996 - January 2003
Skills
Leadership, Team Building, Mortgage Banking, Mortgage Lending, Loans, FHA, Sales, Residential Mortgages, Banking, Refinance, VA loans, USDA, Loan Origination, Mortgage Underwriting, Credit, Management, Real Estate Financing, Government Loans, Sales Management, First Time Home Buyers, Home Equity Lines of..., Sales Operations, Financial Services, Selling, Loss Mitigation, Certified Mortgage..., Customer Satisfaction, Credit Risk, Customer Retention, Branch Management, Investments, Real Estate, Investment Properties, Cross Selling, Insurance, Credit Analysis, Retail Banking, Relationship Management, Customer Service, Mortgage Servicing, Consumer Lending, Executive Management, FHA financing, Mortgage Marketing, Lines Of Credit, Call Centers, Underwriting, Loan Servicing, Finance, Construction Loans
Education
University of Phoenix 2008 — 2009
BA, Business Administration
South Dakota School of Mines and Technology 1995 — 1996
x-ray technician
Black Hills State University 1993 — 1995
Green Tree Servicing September 2009 - Present
Harland Financial Solutions May 2008 - June 2009
CU Companies May 1998 - August 2007
Skills
Accounting, Analysis, Financial Reporting, Marketing, Leadership, Financial Analysis, Banking, Sales Management, Analytics, Budgets, Business Analysis, Process Improvement, Risk Management, Strategic Planning, Customer Service, Management, Forecasting, Project Management
Education
Bethel University 2006 — 2008
MBA
Bethel University 1991 — 1995
B.A., Business - Finance
Green Tree Servicing June 2014 - Present
JPMorgan Chase February 2009 - December 2013
JPMorgan Chase (formerly Washington Mutual Bank) April 2008 - February 2009
JPMorgan Chase ( formerly Washington Mutual Bank) February 2006 - December 2007
H&R Block December 2002 - April 2007
THE HARTFORD INVESTMENT MANAGEMENT COMPANY September 2000 - November 2005
Bank of America ( Formerly Fleet Boston ) July 1999 - April 2000
Skills
Community Outreach, Mortgage Banking, Loan Origination, Financial Analysis, Loss Mitigation, Mortgage Servicing, Accounting
Education
Boston College
Bachelor of Science, Accounting
University of Phoenix
Master of Business Administration, Global Management
Ditech Financial LLC (formerly Green Tree Servicing) July 2013 - Present
Green Tree Servicing July 2013 - Present
Prime Therapeutics April 2013 - June 2013
Allianz Life July 2005 - March 2013
IBM Global Services January 1998 - July 2005
Sprint January 1997 - January 1998
Jostens December 1991 - January 1997
Skills
Business Analysis, Change Management, IT Strategy, Vendor Management, Disaster Recovery, Process Improvement, ITIL, Program Management, Integration, Network Services, Strategic Planning, Architecture, IT Management, Global Sourcing, Budgets, Project Management, Contract Negotiation, Network Security, Call Centers, Architectural Design, BPO, P&L Management, Cloud Computing, Great Motivator, Data Center, Networking, Leadership, Infrastructure, SharePoint, Project Portfolio..., Enterprise Architecture, System Deployment, Security, Servers, Strategy, Management, SDLC, PMO, Citrix, PMP, IT Service Management, Business Process, IT Operations, Information Technology, Visio, Consulting, Requirements Analysis, Business Process..., Business Intelligence
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), IT Management
Brown College
Associate of Arts (AA), Electronics
Park Center High School
Green Tree Servicing January 2010 - Present
JPMorgan Chase November 2008 - January 2010
Ace Mortgage Funding October 2007 - November 2008
Delta Funding May 2003 - October 2007
Skills
Loan Servicing, Mortgage Servicing, Default, Loss Mitigation, Mortgage Lending, Mortgage Banking, Residential Mortgages, Loans, Loan Origination, Credit, Refinance, Credit Analysis, Mortgage Underwriting, Credit Risk, Management, Underwriting, Financial Services, Process Improvement, Portfolio Management, Risk Management, FHA
Education
Arizona State University
Green Tree Servicing March 2013 - Present
GMAC Mortgage/Ally Financial January 1997 - June 2013
GMAC ResCap June 2003 - October 2007
Skills
Analysis, Research, Risk, Credit, Loans, Compliance, Access, Risk Management, Credit Risk, Underwriting, Due Diligence, Fraud, Mortgage, Mortgage Banking, Credit Analysis, Risk Assessment, Mortgage Lending, Risk Analysis, Loss Mitigation, Real Estate, Training, Loan Origination, Global Regulatory..., Mortgage Underwriting, Management
Education
Bethel University 1998 — 1999
BA, Business
Green Tree Servicing January 2012 - Present
Nationwide Credit, Inc. December 2006 - February 2012
HealthcareOne December 2005 - December 2006
Angelic Grove 2004 - 2006
Skills
Customer Service, Coaching, Risk Management, Account Management, Team Building, Sales, Supervisory Skills, Training, Management, Vendor Management, Budgets, Operations Management, Strategic Planning, Process Improvement, Analysis
Education
California Institute of the Arts 1999 — 2003
BFA, Art
Green Tree Servicing September 2014 - Present
Green Tree Servicing April 2013 - September 2014
Green Tree Servicing October 2009 - April 2013
Globe University August 2008 - August 2009
Capella Education Company March 2008 - August 2008
Great Clips, Inc. March 2007 - September 2007
Transfiguration Catholic Church June 2000 - September 2007
Skills
Microsoft Excel, Customer Service, Leadership, Training, Team Building, Microsoft Office, Public Speaking, Coaching, Leadership Development, Management, Process Improvement, AS400 Administration, Quality Assurance, PowerPoint, Employee Training, Research, Teaching, Analysis, Strategic Planning, Program Management
Education
Bemidji State University 2002 — 2005
BS, Education
Green Tree Servicing August 2001 - Present
Pac One 1999 - 2001
Scott & White July 1997 - August 1998
American Red Cross April 1993 - July 1998
Skills
Employee Relations, Call Center, Finance, Onboarding, Talent Acquisition, Recruiting, Employee Engagement, Performance Management, HRIS, Applicant Tracking..., Workforce Planning, Human Resources, Employee Benefits, Talent Management, Organizational..., Call Centers, Hiring, Personnel Management, Strategic Planning, HR Policies, Leadership, Policy, Team Building, Payroll, HR Consulting, Succession Planning
Education
The University of South Dakota 1992 — 1993
M.A., Organizational Communications
Black Hills State University 1987 — 1990
B.S., Communications
Green Tree Servicing January 2014 - Present
d5 Enterprises September 2011 - January 2014
BioScrip 2012 - 2012
Russell Herder 2011 - 2012
Reeves Park, Inc.; Magnum Metals, LLC; Toni Acquisitions, LLC August 2008 - September 2011
Reeves Park, Inc. August 2008 - September 2011
Pacioli Companies January 2008 - June 2008
Robert Half Management Resources March 2006 - January 2008
Insite Consulting Group, LLC December 2005 - March 2006
Reeves Park, Inc June 2003 - December 2005
Skills
Financial Reporting, Payroll, Accounting, Auditing, Accounts Payable, Account Reconciliation, QuickBooks, Budgets, Financial Analysis, Finance, Internal Controls, Process Improvement
Education
California State University-Los Angeles 1986 — 1989
Bachelor of Science, Business Administration
RiskSpan 2013 - 2014
RiskSpan 2013 - 2014
RiskSpan 2013 - 2014
Oakleaf Group August 2011 - June 2013
Targetbase June 2010 - June 2011
Green Tree Servicing January 2009 - June 2010
Irwin Financial Corporation March 2007 - September 2008
Skills
Data Mining, Pricing, Analysis, SAS, Financial Modeling, Portfolio Management, Credit Risk, Predictive Modeling, Finance
Education
University of Minnesota-Twin Cities 2002 — 2007
PhD, Statistics
Bowling Green State University 2000 — 2002
MA, Statistics
University of International Business and Economics 1996 — 2000
BS, Finance
Caliber Home Loans June 2014 - Present
Green Tree Servicing May 2013 - May 2014
MetLife Home Loans April 2010 - April 2013
Skills
Microsoft Office, Windows, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Microsoft Project, Microsoft Visio, Project Management, MS Project, Process Improvement, Visio, Business Analysis, Data Analysis, Analysis, Leadership, Risk Management, Team Leadership, Change Management
Education
Baylor University - Hankamer School of Business 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
New Penn Financial, LLC March 2014 - Present
Green Tree Servicing February 2011 - March 2014
Bank of America Home Loans October 2009 - October 2010
NestWorth Inc January 2009 - September 2009
EquityKey February 2008 - February 2009
Citibank/ Citimortgage / Citihome Equity February 1997 - February 2008
Prudential Home Mortgage 1993 - 1996
Skills
Mortgage, Loans, Conforming, Mortgage Lending, Consultative Selling, Selling, Reverse Mortgages, Financial Services, Management, FHA, Mortgage Banking, Sales, Finance, Real Estate, Residential Mortgages, Loan Origination, Refinance, VA loans, USDA, FHA financing, Credit, Loss Mitigation, FHA Financing, VA Loans
Education
California State University-Fullerton, Mihaylo College of Business and Economics
BS, Marketing
Green Tree Servicing October 2014 - Present
CBRE at Ameriprise 2009 - October 2014
SuperValu 2008 - 2009
Fluid Interiors 2000 - 2008
William J. Business Interiors 2000 - 2008
US Bank 1999 - 2000
Xcel Energy 1998 - 1999
Hoffman 1990 - 1998
Skills
Space-planning, Furniture, Interior Design, Move Management, AutoCAD, Furnishings, FF&E, Space planning, Marketing, Microsoft Word, Project Management, Interior Architecture, Construction Management, Contract Negotiation, Budgets, Project Planning, Space Planning, Customer Service
Education
Metropolitan State University 2009 — 2013
Bachelor's degree, International Business
Anoka Ramsey Community College 1995 — 1998
AA, Liberal Arts
Rochester Technical College 1986 — 1988
2 yr. certificate, Mechanical Drafting
Ditech Financial LLC February 2014 - Present
Green Tree Servicing May 2012 - February 2014
Green Tree Servicing May 2008 - May 2012
Green Tree Servicing July 2006 - May 2008
Alliance Residential Management January 2005 - July 2006
Skills
Financial Analysis, Finance, Financial Modeling, Financial Reporting, Forecasting, Credit, Strategic Financial..., Banking, Accounting, Credit Risk, Loans, Risk Management
Education
University of Arizona 2010 — 2011
Master of Business Administration (MBA)
Arizona State University 2001 — 2004
Business, Finance
SAIF Corporation July 2012 - Present
Corrigo October 2008 - June 2011
Premier Bankcard May 2007 - June 2008
Green Tree Servicing October 2001 - February 2007
Education
Chemeketa Community College 2008 — 2009
Bachelors, Business/Accounting
Black Hills State University 2007 — 2008
Bachelor's, Business/Accounting
Western Dakota Tech 2000 — 2002
Associates, Architectural Drafting
Green Tree Servicing May 2013 - Present
FM Solutions June 2008 - January 2013
CVS Caremark Corporation June 2004 - June 2008
Walgreens July 2000 - June 2004
Skills
Human Resources, Leadership, Payroll, Training, Employee Benefits, Microsoft Office, Time Management, Customer Service, New Hire Orientations
Education
Arizona State University
Bachelor of Arts (B.A.), Art History / minor in Business
Conn's August 2011 - Present
Wells Fargo Auto January 2006 - August 2011
Green Tree Servicing 1999 - 2006
GreenTree Servicing January 2001 - January 2003
GreenTree Servicing January 1999 - January 2001
Fidelity Mortgage January 1997 - January 1999
PNC BANK January 1993 - January 1997
Education
American University 1979 — 1980
B.A. Degrees, Political Science/Sociolgy
Westminster College (PA) 1977 — 1980
BA, Political Science/Sociology
Wells Fargo Bank Store ManagerWells Fargo BankApril 2005 - March 2009
Iron Trail Motors December 2003 - July 2004
Green Tree Servicing February 2000 - May 2002
Education
Bemidji State University 1991 — 1995
BS, Business
Wells Fargo Bank February 2011 - Present
InTech Software Solutions, Inc September 2010 - May 2012
Wells Fargo Minneapolis via Apex Systems September 2010 - February 2011
Green Tree Servicing May 2009 - September 2010
Sysdyne Corporation January 2009 - May 2009
EmergingSoft April 2008 - January 2009
PWIK June 1999 - January 2008
Skills
ASP.NET MVC, ASP.NET, .NET, LINQ, Microsoft SQL Server, T-SQL, VB.NET, Visual Studio, WCF
Education
MS, Computer Science
Genworth US Mortgage Insurance July 2014 - Present
Wells Fargo Home Mortgage August 2012 - July 2014
JPMorgan Chase July 2011 - August 2012
Arizona Department of Revenue July 2010 - July 2011
Loan Restructuring Solutions August 2008 - July 2010
Bank of America May 2007 - August 2008
Green Tree Servicing April 2003 - May 2007
Skills
Foreclosures, Loss Mitigation, Mortgage Lending, Asset Management, Credit Analysis, Mortgage Banking, Loan Origination, Financial Analysis, Credit Risk, Investments, Finance, Loan Servicing, Due Diligence, Real Estate, Management, Loans, Credit, Investment Properties, Mortgage Underwriting, Residential Mortgages, Underwriting, Refinance
Education
Arizona State University 2001 — 2005
yes, Finance
Walter Investment Management Corp November 2013 - Present
Green Tree Servicing November 2013 - November 2014
Vericrest Financial, Inc. March 2012 - February 2013
JPMorgan Chase 2008 - April 2012
Washington Mutual July 2005 - September 2008
Citi March 2002 - July 2005
Citi April 2001 - March 2002
Old Kent Financial (now Fifth Third) October 1998 - April 2001
Stratmor Group May 1997 - October 1998
Old Kent (now Fifth Third) August 1992 - May 1997
Education
Indiana University Bloomington 1990 — 1992
MBA, Finance
Babson College 1983 — 1987
BSBA, Accounting
Life Time - The Healthy Way of Life Company 2010 - Present
Merrill Corporation 2010 - 2010
Green Tree Servicing 2008 - 2009
Ecologic Analytics February 2008 - December 2008
Target Corporation 2005 - 2007
Tata Consultancy Services 1998 - 2005
Skills
SDLC, Data Warehousing, ETL, SQL, Requirements Analysis, PL/SQL
Education
Andhra University 1994 — 1998
B.E, ECE
Green Tree Servicing cook Supervisorcafe paprikaAugust 2009 - October 2013
Boston's Restaurant & Sports Bar August 2009 - October 2013
Skills
Food Service, Culinary Skills, Food Safety, Food, Menu Development, Cooking, Catering, Fine Dining, Restaurants, Banquets, Inventory Management, Food Preparation, Food & Beverage, Cuisine, Food Industry, Microsoft Office
Education
Black Hills State University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
BHSU
Raytheon Missile Systems October 2005 - Present
Green Tree Servicing 1999 - October 2005
JPMorgan Chase 1998 - 1999
Skills
Analysis, Finance, Strategy, Strategic Financial..., Manufacturing, Financial Analysis, Forecasting, Process Improvement, Accounting, Budgets, Risk Management, Access, Earned Value Management, Microsoft Excel, Data Analysis, Mergers & Acquisitions, Strategic Planning, Business Analysis, Variance Analysis, Six Sigma
Education
Keller Graduate School of Management 2005 — 2008
MBA, Accounting
Arizona State University
BIS, Economics, Mathematics
Westwood
Green Tree Servicing January 2013 - Present
Green Tree Servicing March 2010 - January 2013
Merrill Lynch July 2004 - July 2009
Merrill Lynch March 2003 - July 2004
United Airlines 2000 - 2003
GMAC - Residential Funding Corporation January 2001 - January 2002
GMAC Residential Funding Corporation 1991 - 2000
Hagen Systems 1990 - 1991
Pan American Airways 1986 - 1990
Skills
Vendor Management, Coaching, Loan Servicing
Education
Augsburg College 1994 — 1998
BA, International Business, Economics
Bayview Asset Management, LLC September 2013 - Present
Green Tree Servicing June 2013 - September 2013
Ally Bank May 2011 - June 2013
Ally Bank October 2009 - May 2011
PACCAR February 2006 - October 2009
PACCAR February 2006 - March 2008
Skills
Risk Management, Risk Mitigation, Risk Assessment, Risk Analysis, Credit Analysis, Credit Risk, Wholesale Lending, Real Estate Finance, Financial Analysis, Mortgage Lending, Mortgage Banking, Mortgage Industry, Loans, Finance, Portfolio Management, Financial Risk, Credit
Education
La Salle University - School of Business Administration 2006 — 2008
MBA, Business Administration and Management, General
Boston University 2002 — 2005
Bachelors, Economics
Boston University 2002 — 2005
Bachelors, International Relations
Central Bucks West
Green Tree Servicing January 2014 - Present
FHcann and Associates November 2011 - December 2013
Sakal / Credit Adjustments Inc. January 2013 - May 2013
Windham Professionals August 2006 - January 2011
CAPITAL CREDIT September 1995 - November 1997
Skills
Credit, Customer Service, Customer Satisfaction, Accounts Receivable, Data Entry, Billing, Credit Analysis, Customer Relations
Education
Ashford University 2011 — 2015
Bachelors, Criminal Justice
Los Altos High School 1991 — 1993
High School Diploma
Green Tree Servicing April 2013 - Present
Green Tree Servicing July 2011 - Present
Self Employed Contract Consultant February 2010 - July 2011
Green Tree Servicing September 2003 - December 2009
Green Tree Servicing November 1992 - December 2009
ITT Financial 1983 - 1992
Skills
Leadership, Management, Business Development, Team Building, Strategic Planning, Start-ups, Loans, Mortgage Lending, Analysis, New Business Development, Contract Negotiation, Risk Management, Budgets, Customer Service, Finance, Banking, Process Improvement, Recruiting
Education
Baylor University 1979 — 1983
BBA, Finance, Managment
Baylor University - Hankamer School of Business
Green Tree Servicing May 2015 - Present
UnitedHealth Group February 2014 - April 2015
Allianz Life October 2013 - January 2014
Target November 2010 - September 2013
JCPenney May 2010 - November 2010
Kaiser Permanente January 2009 - April 2010
Humana June 2008 - December 2008
Motorola Solutions August 2005 - May 2008
Accel Frontline Ltd October 2004 - August 2005
Mecosoft System Pvt Ltd May 2002 - September 2004
Skills
ASP.NET MVC, Web Services, SOA, Entity Framework, LINQ, ASP.NET Web API, ASP.NET, C#, .NET, JavaScript, jQuery, AJAX, Agile Methodologies, SDLC, Solution Architecture, Microsoft SQL Server, XML, Oracle Applications, PL/SQL, C, Manual Testing, Requirements Gathering, ETL, Quality Center, Scrum, SSIS, SSRS, WCF, TFS, Visual Studio, VB.NET, ADO.NET, IIS, T-SQL, Web Applications, SQL, Databases, XSLT, SOAP, MVC, UML, CSS, VSS, WinForms, JSON, Crystal Reports, ASP, Design Patterns, ASP.NET AJAX, Oracle
Education
Master of Computer Applications at Bharathidasan University 1999 — 2002
Master of Computer Applications (MCA), Computer Science
Bharathidasan University 1995 — 1998
Bachelor of Science (BSc), Computer Science
Green Tree Servicing December 2012 - Present
Green Tree Servicing December 2012 - Present
Arizona Department of Education 2000 - Present
Skills
Fraud, Government, Policy, Skip Tracing, Private Investigations, Physical Security, Mortgage Lending, Criminal Justice, Protection, Risk Assessment, Risk Management, Public Speaking, Community Outreach, Customer Service, Leadership, Training, Program Management, Research
Education
Arizona State University 1998 — 2001
Bachelor of Science (criminal justice), Criminal Justice and Corrections
Arizona State University 1994 — 2000
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Ditech Mortgage Corp April 2014 - Present
Green Tree Servicing February 2013 - April 2014
GMAC Mortgage August 2011 - January 2013
Guaranty Northeast Mortgage November 2010 - July 2011
Wells Fargo Financial December 2008 - October 2010
Skills
Customer Service, Loans, Loan Origination, Mortgage Banking, FHA, Outlook, Refinance, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Mortgage Lending, Training, Residential Mortgages
Education
Albright College 2003 — 2007
Bachelor of Arts (BA), Communications/English
Acesse Corporation June 2014 - Present
Passkey Inc June 2013 - April 2014
Green Tree Servicing June 2012 - June 2013
Ecolab September 2010 - June 2012
UPS March 2012 - May 2012
USBank July 2010 - September 2011
Medtronic 2006 - 2008
Target April 2005 - September 2005
Marshall Field's 2004 - 2005
Sprint 2003 - 2004
Skills
Technical Support, SharePoint, Hardware, Troubleshooting, Project Management, Visio, Process Improvement, Leadership, Sales, Technical Writing, Lotus Notes, Customer Satisfaction, Customer Experience, Team Leadership, Linux
Education
Brown College 2009 — 2011
Bachelors of Science, Information Technology
Brown College 2002 — 2005
Associate of Science (AS), Information Technology
Green Tree Servicing 1992 - 2008
Green Tree Finance 1991 - 1992
Education
Bentley University 1983 — 1987
BS, Business Management
CACI International Inc December 2012 - Present
Green Tree Servicing June 2012 - November 2012
Victoryland Casino June 2008 - January 2010
Skills
Legal Research, Legal Writing, Mortgage Lending, Program Management, Westlaw
Education
Auburn University at Montgomery 2009 — 2010
Master's, Judicial Administration
Alabama State University 2003 — 2007
Bachelor, Criminal Justice
Green Tree Servicing September 2011 - June 2012
Verizon Wireless July 2005 - August 2011
Education
American InterContinental University 2010 — 2012
Associate's degree, Business
Mississippi State University 2002 — 2004
Political Science and Government
Citi September 2008 - Present
Citi September 2008 - April 2014
Coreslab Structures (ARIZ) Inc. October 2006 - August 2008
Green Tree Servicing July 1999 - September 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
arizona real estate and business 1996 — 1996
real estate license, business-sales
Buena Vista University 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Philips Teletrol May 2011 - Present
YMCA May 2012 - Present
Green Tree Servicing November 2000 - January 2011
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
Hesser College 2006 — 2008
Associate, Paralegal Studies
Bristol Community College 1994 — 1997
Associate, Liberal Arts
Green Tree Servicing July 2011 - October 2012
Charter One Bank April 2010 - July 2011
Charter One Bank March 2008 - July 2011
Dish Network October 2007 - February 2008
Consumer Credit Counseling Service June 2002 - October 2007
Discover Card December 1999 - June 2002
Anthony Thomas Candy January 1999 - January 2000
Education
Ashford University 2011 — 2015
In Process, Applied Linguistics
Ashford University
Ditech Financial LLC June 2015 - Present
United Blood Services March 2013 - September 2014
Staples January 2007 - December 2012
National American University December 2003 - April 2006
Lowe's Companies, Inc. August 2002 - September 2003
Walgreens August 2001 - August 2002
Green Tree Servicing April 2000 - August 2001
Walmart January 1990 - April 2000
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Budgeting, Administration, Problem Solving, Windows, Inventory Management, Negotiation, Analysis, Outlook, Retail, Supplies, Profit, Hiring, Customer Satisfaction, PowerPoint, Receiving, Inventory Control, Scheduling, Merchandising, Vendor Relations, Stores, Photocopier, Loss Prevention, Spreadsheets, Purchasing, Forecasting, Retail Management, Team Building, Store Management, P&L, Payroll Processing, Printers, Teamwork, Pricing, Profitability, Planning, AS400, Documentation, Time Management, Operations Management, Visual Merchandising, POS, Team Leadership, Income Statement
Education
Black Hills State University
Bachelor of Business Administration (B.B.A.), Organizational Leadership
South Dakota School of Mines and Technology
Green Tree Servicing 2000 - Present
Skills
Customer Service, Administrative..., Outlook, Microsoft Excel, Travel Arrangements, Spreadsheets, Microsoft Office, Visio, PowerPoint, Microsoft Word, PeopleSoft, Banking, SharePoint, Telephone Skills, Office Management
Education
Bucks County Community College
Green Tree Servicing June 2012 - Present
Citi April 2009 - June 2012
Citi October 2006 - January 2009
Skills
Loans, Credit, Banking, Retail Banking, Credit Analysis, Credit Risk, Portfolio Management, Commercial Banking, Mortgage Lending, Investment Banking, Investments, Financial Analysis, Wealth Management, Fixed Income, Financial Risk
Education
Arcadia University 2011 — 2013
MBA, Banking, Corporate, Finance, and Securities Law
Penn State University 2000 — 2004
B.S.- Hotel, Restaurant and Institutional Management. Minor in Business Liberal Arts
Green Tree Servicing February 2014 - Present
Seamless Services 2011 - 2013
City Property Management Company August 2010 - September 2011
U.S. Census (2010) January 2010 - August 2010
JL AUDIO 2007 - 2009
BMI Systems Group 2003 - 2007
Orion Car Audio 1996 - 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Publisher, PowerPoint, Data Entry, Research
Education
Arizona State University
Brigham Young University
American Express June 2015 - Present
Green Tree Servicing October 2012 - Present
Arizona State Retirement System August 1999 - October 2012
Skills
Servers, Networking, Routing, Switches, Telecommunications, Troubleshooting, Telephony, VoIP, Avaya Technologies, Network Administration, Operating Systems, Vendor Management
Education
Arizona State University 2008 — 2011
Bachelor of Arts (BA), Sociology
Phoenix College 1997 — 2004
Associate's degree, Fire Science/Fire-fighting
Ditech Financial LLC March 2014 - Present
Green Tree Servicing November 2013 - March 2014
Ally Financial Inc. February 2011 - November 2013
Ally Financial May 2007 - February 2011
Ally Financial April 2004 - May 2007
Ally Financial Inc. September 2001 - April 2004
GMAC Mortgage Corporation June 2000 - September 2001
Skills
Underwriting, Loans, Selling, Loan Servicing, Funding, Capital Markets, Sales, Mortgage Lending, Credit, Mortgage Banking, Loan Origination, Loss Mitigation, Credit Analysis, FHA
Education
Bucks County Community College
Informational Technology, Computer Science Emphasis
La Salle University
JPMorgan Chase 2013 - 2014
Green Tree Servicing 2004 - 2012
GreenPoint Credit November 1995 - October 2004
Green Tree Financial October 1986 - November 1995
Skills
Mortgage Lending, Credit, Loans, Loss Mitigation, Mortgage Banking, Loan Origination, Loan Servicing, Residential Mortgages, Portfolio Management, Foreclosures, Loan Modifications, Bankruptcy, REO, Short Sales, Funding
Education
Blackburn College 1979 — 1983
Bachelor's degree, Business Administration and Management, 3.6
Green Tree Servicing December 2013 - Present
Chas Roberts Air Conditioning, Inc. March 2013 - December 2013
Republic Services Inc September 2012 - March 2013
SPIELO International October 2009 - September 2012
SPIELO International July 2007 - October 2009
Direct Alliance Corp. January 2006 - July 2007
Direct Alliance Corp. January 2005 - January 2006
Direct Alliance Corp. October 2004 - January 2005
Skills
SAP, Customer Service, Microsoft Office, Salesforce.com, AS400 system, Aldon, Software Documentation, Sales, Microsoft Excel, Accounts Receivable, Sales Operations
Education
Athens State University 2015 — 2017
Bachelor of Science, Business Administration and Management, General
College of Southern Nevada 2009 — 2011
Associate of Business Degree, Business
Pioneer Credit Counseling October 2008 - September 2012
Green Tree Servicing March 1996 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Editing, C, Strategic Planning, Negotiation, Java
Education
Black Hills State University 1991 — 1994
Bachelor of Science (B.S.), Business Administration
Black Hills State University 1986 — 1988
Associate of Science (A.S.), Accounting
Prosound August 2013 - Present
Office Team (Temp position for: Why Not Lease It) June 2013 - August 2013
Ira Toyota of Manchester February 2013 - May 2013
KBW Financial Staffing & Recruiting 2011 - 2012
Car-Tunes Etc. December 2009 - February 2011
Green Tree Servicing August 2007 - December 2009
Skills
Certificate in Human..., Management, Customer Satisfaction, Finance, Retail, Customer Service, Process Improvement, Microsoft Excel, Human Resources, Analysis, Microsoft Office, Training, Employee Relations
Education
Southern New Hampshire University 2007 — 2012
Bachelor of Science (B.S.), Business Studies/Organizational Leadership
Hesser College 2004 — 2005
Business Transfer, Business Administration and Management, General
Bristol Community College 1993 — 1995
Electrical and Electronics Engineering
Green Tree Servicing May 2001 - Present
Skills
Computer Hardware, Keyboards, Computer Gaming
Education
California State University-Fresno 1996 — 2000
Bachelor of Business Administration (B.B.A.), Accounting
Green Tree Servicing March 2013 - October 2013
Wells Fargo Home Mortgage June 2011 - December 2012
Northstar Foodservice August 1995 - December 2008
Education
Anoka Technical College 2009 — 2011
Associate's Degree, Accounting, 3.75 GPA
Wells Fargo April 2014 - Present
Wells Fargo June 2012 - April 2014
Wells Fargo May 2010 - May 2012
Wells Fargo June 2007 - May 2010
Wells Fargo Home Mortgage October 2003 - May 2007
Green Tree Servicing 1998 - 2003
Skills
Risk Management, Portfolio Management, Operational Risk..., AML, Credit Risk, Mortgage Lending, Due Diligence, Credit Cards, Banking, Process Improvement, Financial Services, Loss Mitigation, Auditing, Business Strategy, Bank Secrecy Act, Loan Origination, Management Consulting, Commercial Real Estate, Lean Management, Process Control, Financial Risk, Internal Controls, Compliance, Leadership, Presentations, Strategy, Anti Money Laundering
Education
Texas A&M University
Master of Business Administration (MBA)
Arizona State University
Bachelor's degree, Business and Sociology
Green Tree Servicing May 2013 - Present
GMAC ResCap March 2000 - May 2013
Trident Mortgage July 1998 - February 2000
Skills
Mortgage Banking, Loan Origination, Mortgage Lending, Loans, FHA, Government Loans
Education
American University 1988 — 1989
Graduate work, International/Global Studies
West Virginia University 1982 — 1986
Bachelor's degree, Political Science and Government
imortgage August 2013 - Present
Green Tree Servicing March 2013 - August 2013
Bank of America June 2010 - February 2013
Citi May 1988 - September 2008
Skills
Foreclosures, Mortgage Lending, Credit, Loan Origination, Credit Analysis, FHA, Residential Mortgages, Refinance, Underwriting, Credit Risk
Education
American Career College-Los Angeles 2009 — 2009
License, Pharmacy Technician/Assistant
San Fernando High School
Business Administration, Management and Operations
Wells Fargo Home Mortgage April 2012 - Present
Wells Fargo Home Mortgage June 2006 - April 2012
Green Tree Servicing June 2010 - August 2010
Skills
Customer Service, High Level Of..., Organization &..., Proofreading, Computer Network..., Microsoft Excel, PowerPoint, Internet, Multi Tasking
Education
Anoka Technical College 2008 — 2009
Green Tree Servicing May 2014 - Present
Skills
Bilingual-English/Spanis..., Fidelity, Microsoft Office
Education
Art Institute of Philadelphia
Associate of Arts (AA), Fashion Merchandising
Green Tree Servicing February 2007 - Present
Education
Black Hills State University 1992 — 1996
Bachelor of Science (BS), Secondary Education and Teaching
Dahl Counseling November 2014 - Present
WestCare Foundation September 2012 - Present
Green Tree Servicing March 2010 - March 2011
First PREMIER Bank/PREMIER Bankcard March 2005 - March 2010
Community Action of Northeast Indiana/ Healthy Families January 2001 - May 2004
Youth Crisis Center/ Hemry Home April 1999 - May 2000
Black Hills Childrens Home March 1995 - April 1998
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Community Outreach, Supervisory Skills, Data Entry, Mental Health, Psychotherapy, Nonprofits
Education
South Dakota State University 1998 — 2003
Master's degree, Mental Health Counseling
Black Hills State University 1994 — 1998
Bachelor's degree, Psychology/ Sociology
Mustang Sally's 2014 - Present
Mineral Palace Hotel and Gaming June 2013 - May 2014
Green Tree Servicing February 2013 - June 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Visio, Illustrator, Adobe Professional, Adobe Flash, Adobe FrameMaker, Open Office, Writing, Technical Writing, Grammar, Editing, Proofreading, People Skills
Education
Black Hills State University 2007 — 2012
Bachelor of Science (BS), English Language and Literature, General
Green Tree Servicing 2010 - 2015
AllianceOne 1994 - 2009
Skills
Finance, Financial Services, Call Centers, Portfolio Management, Mortgage Lending, Loss Mitigation, Customer Retention, Collections, Accounting, Banking, Recruiting, Customer Service, Leadership, Process Improvement, Credit
Education
Anoka Ramsey Community College
Associate of Arts (A.A.)
University of Minnesota-Twin Cities
Agronomy and Crop Science