Group Health Northwest
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Group Health Northwest Employees
University of Washington Neighborhood Clinic Urgent Care June 2015 - Present
Dream Dinners May 2007 - June 2015
Sue’s Home Childcare and Preschool January 1999 - January 2013
Group Health Northwest January 1995 - February 1998
Group Health Northwest January 1990 - February 1998
Argus Insurance Inc. January 1989 - January 1990
Blue Cross of Washington and Alaska January 1987 - January 1989
The Bon Ton Stores Inc. January 1985 - January 1987
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Everett Community College 2013 — 2015
Associate's degree, Allied Health and Medical Assisting Services
Everett Community College 2013 — 2015
Associate of Arts (AA), Medical/Clinical Assistant
Coordinated Care Corporation August 2015 - Present
Washington Health Benefit Exchange December 2012 - August 2015
Group Health Cooperative March 2008 - November 2012
Group Health Cooperative October 2005 - February 2008
Group Health Cooperative January 1999 - September 2005
Group Health Northwest August 1993 - December 1998
Redlands Highlands Farm Labor Association January 1993 - July 1993
Picture Perfect TV and Satellite January 1992 - January 1993
Continental Business Service December 1988 - January 1992
Skills
Change Management, Process Improvement, Team Building, Project Management, Leadership Development, Cross-functional Team..., Coaching, Business Analysis, Health Information..., Requirements Analysis, Health Policy, Team Leadership, Non-profits, Access, Analysis, Budgets, Business Process..., Call Centers, Customer Service, Data Analysis, Enterprise Software, Epic Systems, Fundraising, Healthcare Industry, Insurance, Integration, Leadership, MS Project, Management, Management Consulting, Nonprofits, Operations Management, Organizational..., PMP, Performance Improvement, Performance Management, Project Planning, Project Portfolio..., Revenue Cycle, Risk Management, SDLC, Sales, Software Documentation, Software Project..., Strategy, Training, Vendor Management, Visio, Invoicing
Education
Gonzaga University 2004 — 2010
Bachelor's degree, Organizational Leadership
University of Alaska Anchorage 1985 — 1987
AAS, Small Business Administration/Management
Group Health Cooperative June 2008 - Present
Because There Is Hope July 2013 - Present
Group Health Cooperative 2005 - 2008
Group Health Cooperative 2000 - 2005
Group Health Cooperative 1999 - 2000
Group Health Northwest 1998 - 1999
Group Health Northwest 1996 - 1998
Group Health Northwest 1990 - 1996
Group Health Northwest 1987 - 1990
Group Health Northwest 1986 - 1987
Skills
Hospitals, Data Analysis, Healthcare Management, People Skills, Health Insurance, Disease Management, Business Relationship..., Servant Leadership, Process Consulting, Supervisory Experience, Lean Thinking, A3 Thinking, Lean Tools, Critical Thinking, Medical Terminology, Primary Care Physicians, Clinical Specialists, HIPAA, Training, Epic Systems, Quality Improvement, Healthcare, Team Building, Managed Care, Process Improvement, Healthcare Information..., Strategic Planning, Leadership, Customer Service, Management, Nonprofits
Education
Whitworth University 2005 — 2007
Bachelor's degree, Organizational Management
Spokane Falls Community College
Associate of Arts (A.A.)
Benefit Partners Unlimited Inc. February 2007 - Present
Mercer Health & Benefits June 2001 - December 2005
Group Health Northwest 1996 - 2000
Skills
Employee Benefits, Disability Insurance, Health Insurance, Health Savings Accounts, Customer Service, Insurance, Health Policy, Deferred Compensation, Sales, Brokers, Life Insurance, Long-term Care, Small Business, Term Life Insurance, Team Building, Underwriting, Fixed Annuities, Retirement Planning, Retirement, Accident
Education
San Jose State University 1979 — 1983
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Brigham Young University 1974 — 1976
AA, Business
Medical Care Consortium Inc. Group Holdings October 2012 - Present
Vivacity January 2009 - August 2012
Premera Blue Cross January 2000 - August 2012
Northwest High Risk Obstetrics January 1999 - February 2007
Premera Blue Cross March 1996 - January 2000
KXLY TV 4 - ABC Affiliate January 1995 - January 2000
Senior Times January 1995 - December 1999
Group Health Northwest January 1994 - March 1996
KREM TV - CBS Affiliate March 1994 - January 1995
Osbon Foundation August 1992 - January 1994
Skills
Healthcare Information..., Managed Care, Cross-functional Team..., Disease Management, Team Building, Healthcare Industry, Employee Benefits, Medicaid, Health Policy, Healthcare Management, Medicine, Healthcare, Hospitals, Healthcare Consulting, Medicare, Health Insurance, HIPAA, Informatics, Provider Relations, Utilization Management, Physician Relations, Revenue Cycle, EHR, HMO, Practice Management, EMR, Network Development, Quality Improvement, Physicians, Internal Medicine, Public Health, Medical Coding, PPO, Pharmacy, Clinical Research, Home Care, Employee Wellness, Media Relations
Education
Gonzaga University - School of Business Administration
MBA, Business
Jefferson Medical College of Thomas Jefferson University
MD, Medicine
University of Delaware - Lerner College of Business and Economics
BS, Economics, Biology, Chemistry
Santa Fe Weaving Gallery March 2014 - Present
Presbyterian Healthcare Services February 2014 - Present
Group Health Cooperative April 2011 - January 2014
Group Health Cooperative June 2004 - April 2011
Group Health Cooperative January 2002 - June 2004
Group Health Northwest March 2000 - January 2002
Community Colleges of Spokane September 1996 - March 2000
Skills
SAS, Data Analysis, Statistics, SharePoint, SDLC, Business Analysis, Healthcare, Managed Care, Analysis, Leadership, Project Management, Product Management, Corporate Communications, Priority Management, Health Insurance, Healthcare Information..., Management, Strategic Planning, Strategy, Cross-functional Team..., Analytics, Quality Assurance, Health Policy, Quality Improvement, Consulting, Program Management, HIPAA, Training, Medicare, Healthcare Consulting, Medicaid
Education
Gonzaga University 1998 — 2000
MA
Gallaudet University 1989 — 1994
BA
Spokane, Washington Certificate in Pharmacy TechnicianStudentSpokane Community CollegeJuly 2014 - June 2015
ObjectIntegration Ltd August 2008 - February 2013
Upper Hutt Veterinary Hospital & Cattery November 2009 - June 2010
Manito Veterinary Hospital March 2001 - June 2008
Inland Northwest Blood Center January 2001 - March 2001
Group Health Cooperative September 1999 - February 2000
Group Health Northwest June 1998 - September 1999
Gonzaga University May 1991 - March 1998
Gonzaga University September 1990 - May 1991
Gonzaga University July 1983 - August 1990
Skills
Hospital Pharmacy, Community Pharmacy, Pharmacy Automation, Pharmacology, Research, Marketing, Data Entry, Public Relations, Event Planning, Budgets, Proofreading, Management, Project Planning, Veterinary, Administrative..., News Writing, Editing, Administration, Administrative..., PowerPoint, Public Speaking, Nonprofits, Social Media, Customer Service, Microsoft Excel
Education
Spokane Community College 2014 — 2015
Certificate, Pharmacy Technician, 4.0
Gonzaga University 1982 — 1992
Bachelor's degree, History
Punahou School
High School Diploma
HPMC Occupational Medical Services December 2010 - Present
Kaiser Permanente May 2006 - December 2010
Kaiser Permanente April 2007 - September 2007
Kaiser Permanente November 2000 - May 2006
Kaiser Permanente June 1998 - November 2000
Group Health Northwest July 1996 - February 1998
Skills
Healthcare, Quality Improvement, EMR, Health Promotion, Patient Safety, Program Management, Process Improvement, Performance Improvement, Project Management, Strategic Planning, Analytics, Risk Management, HIPAA, Informatics, Healthcare Management, Change Management, Occupational Health, Quality Management, HEDIS, Managed Care, Program Development, Clinical Research, Accreditation and..., EHR, Peer Review, Performance Analytics, Facilitation and..., NCQA, AAAHC
Education
Boise State University 1994 — 1996
M.S, Exercise and Sport Studies
Eastern Washington University 1991 — 1993
B.S, Exercise Science
State of Oregon Department of Human Services June 2004 - Present
Group Health Northwest September 1997 - April 1999
Skills
Program Evaluation, Community Outreach, Social Services, Mental Health, Grant Writing, Public Speaking, Program Management, Policy Analysis, Public Policy, Report Writing, Proposal Writing, Collaboration, Stakeholder Engagement, Fundraising, Treatment, Volunteer Management, Conflict Resolution, Psychotherapy, Program Development, Healthcare, Grants, Case Management, Policy, Public Health
Education
University of California, San Francisco 1981 — 1984
M.S., Child & Adolescent Psychiatric & Mental Health Nursing
Case Western Reserve University 1977 — 1979
BSN, Nursing, Psychology
Case Western Reserve University 1976 — 1979
BA, Psychology
Washington Trust Bank July 2013 - Present
Providence Health & Services January 2013 - July 2013
City of Spokane September 2012 - December 2012
City of Spokane September 2012 - December 2012
City of Spokane September 2012 - December 2012
Pitney Bowes May 2001 - April 2010
Pitney bowes INC January 2001 - January 2010
Group Health Northwest January 1990 - January 2000
Skills
SQL, Visio, Account Management, Siebel, Business Analysis, Microsoft Excel, Sales, Microsoft Office, Salesforce.com, Team Leadership, Customer Service, Customer Retention, Team Management, Process Improvement, Call Centers, Analysis, Testing, Troubleshooting, Software Documentation, SharePoint, Access, Windows, Computer Hardware, Training, Visual Basic
Education
Spokane Falls Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Information Technology
Spokane Falls Community College 2010 — 2012
A.A.S Degree, Information