GTE Customer networks
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GTE Customer networks Employees
Green, Maxville and Associates LLC November 2014 - Present
Axis Telesolutions February 2014 - November 2014
SoTel Systems January 2013 - October 2013
SoTel Systems September 2009 - December 2012
Verizon Wireless January 2002 - November 2008
VERIZON MIDWEST INC/GTE January 1999 - January 2002
GTE NETWORK SERVICES January 1997 - January 1999
GTE CUSTOMER NETWORKS January 1995 - January 1997
GTE TELEPHONE OPERATIONS January 1995 - January 1995
GTE TELEPHONE OPERATIONS January 1992 - January 1995
Skills
Troubleshooting, Switches, Telecommunications, VoIP, Outlook, Call Center, IP, Networking, Cisco Technologies, Wireless, Customer Service, Team Building, Project Management, Customer Satisfaction, Integration, Routers, Data Center, Windows, HP, Team Leadership, Vendor Management, Unified Communications, Call Centers, Sales, Managed Services, Solution Selling, Telephony, SIP, MPLS, Avaya, WAN, SIP Trunking, Management, Technical Support, Sales Operations, Direct Sales
Education
University of Phoenix St Louis 2003 — 2004
Associate's degree, bus admin
St. Louis Community College
BUSINESS ADMINISTRATION MAJOR
Innovatia May 2010 - February 2012
Global Knowledge January 1996 - May 2010
Nortel Networks January 1996 - January 2010
Global Knowledge (Nortel Networks) January 1996 - September 2000
Nortel Networks June 1996 - January 2000
GTE Customer Networks January 1994 - January 1996
EDS January 1983 - January 1994
Nortel Networks January 1978 - January 1983
Skills
VoIP, Telecommunications, Avaya, Unified Communications, SIP, Technical Writing, Telephony, Troubleshooting, Instructional Design, TCP/IP, IP, Switches, Network Design, Call Center, Training, Software Documentation, Technical Support, Wireless, Team Leadership, Networking, E-Learning, Testing, Leadership, Call Centers, Management, Avaya Technologies
Education
Broward College 1977 — 1978
Broward County College
None, Liberal Arts and Sciences, General Studies and Humanities
Avaya December 2009 - Present
Nortel December 1999 - January 2010
GTE Customer Networks May 1999 - December 1999
GTE Customer Networks May 1998 - May 1999
GTE Customer Networks 1994 - 1998
Skills
Managed Services, Telecommunications, Unified Communications, VoIP, Strategy, Proposal Writing, RFP, Technical Writing, Project Management, Leadership, Management, Call Centers, Wireless, Analysis
Education
Kennesaw State University 1990 — 1991
Art Institute of Atlanta 1983 — 1985
Executone Systems Co. of LA, Inc. September 2003 - Present
Executone Systems Co. of LA, Inc August 2003 - Present
GTE Customer Networks March 1997 - March 2002
UCI Communications 2001 - 2002
GTE Customer Networks 1990 - 1996
Contel Customer Support 1990 - 1992
Skills
Telecommunications, Call Center, Sales, VoIP, Sales Management, Wireless, Telephony, New Business Development, Solution Selling, Unified Communications, Account Management, Cabling, Call Centers, Direct Sales, Data Center, Strategy, Strategic Partnerships, SIP Trunking, Selling, Managed Services, SIP
Education
Ohio University 1965 — 1968
Central State University 1964 — 1965
Bridge March 2010 - Present
Verizon Business March 2008 - March 2010
Embarq February 2007 - January 2008
Bridge IS, Inc. April 2006 - February 2007
NextiraOne July 2004 - April 2006
Birch Communications September 2003 - April 2004
SPRINT - BUSINESS GROUP May 1999 - August 2002
Sprint May 1999 - February 2000
Shared Technologies May 1997 - May 1999
GTE CUSTOMER NETWORKS August 1995 - May 1997
Education
Southern Methodist University
Sociology
Southern Methodist University
Sociology major
Texas Institution of Paralegals
Dell December 2012 - Present
Ericsson November 2011 - October 2012
Ericsson August 2007 - November 2011
Cisco 1996 - 2007
Bell Atlantic June 1995 - June 1996
GTE Customer Networks/ March 1993 - June 1995
Skills
Data Center, Firewalls, Servers, Software, Cloud Computing, TCP/IP, Wireless, Routing, Storage Management, LAN-WAN, Software Development, Operations Management, Software Lifecycle..., Software Development..., NetApp, VMware, Git, CVS, ClearCase, Trade Compliance, Network Security, Organizational..., Team Building, Datacenter Management, Software Engineering..., Productivity Tools, Leadership Development, Building Organizational..., Development Testing, Systems Testing, Linux, Solaris, Windows, BSD, Integration, System Testing, Program Management, Unix, Routers, Hardware, Testing, Networking, Shell Scripting, IP, Ethernet, Cisco Technologies, WAN, Telecommunications, Network Design, QoS
Education
Auburn University 1984 — 1987
BA, Communications
Prattville High School 1980 — 1983
Epoch Universal, Inc. July 2014 - Present
TEKsystems August 2012 - Present
South coast medical center 2006 - 2010
williams communications/Nextura March 1999 - April 2001
GTE Customer Networks February 1997 - March 1999
Wiltel / Bellsouth communications June 1988 - November 1998
Skills
Voice Mail, ACD, Telecommunications, VoIP, Call Centers, Telephony, Unified Communications, IP, Wireless, IVR, Managed Services, SIP, Cisco Technologies
Education
Magnolia high 1975 — 1977
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
Goin' Postal Brentwood September 2009 - Present
JPL Enterprises LLC July 2009 - September 2009
Norlight Telecommunications September 2008 - May 2009
Hiscall, Inc. 2007 - 2008
Image Communications, Inc. June 2006 - August 2007
E&H Integrated Systems October 2004 - June 2006
Levicomm, LLC November 2003 - October 2004
TTM, Inc June 2001 - November 2003
ASD/1-800Cabling October 2000 - June 2001
GTE Customer Networks December 1994 - October 1998
Skills
Team Building, Budgets, Strategic Planning, Marketing, Sales, Team Leadership, New Business Development, Social Networking, Customer Service, Social Media, Social Media Marketing, Project Management, Entrepreneurship, Start-ups, Telecommunications, Management
Education
State College of Florida-Manatee-Sarasota 1980 — 1982
AS, Electronics Technology
Santa Fe Catholic High School 1967 — 1970
Zorro Networks Inc. October 2008 - Present
Zorro Networks Inc. January 2005 - Present
Gansevoort South Beach (Gansevoort Hotels Group) December 2004 - July 2009
GTE CUSTOMER NETWORKS 1990 - 1991
Education
ECPI University 1982 — 1984
Yes, Electronics, Programming, Telecommunications
Virginia Commonwealth University 1980 — 1981
no, Computers/Telecommunications
Kent State University 1978 — 1979
NO, Business
Texas Juvenile Justice Department September 2007 - Present
Texas Youth Commission September 2007 - Present
Texas Juvenile Justice Department July 2008 - December 2014
Texas State University May 2007 - August 2010
TEICC March 1997 - April 2002
GTE Customer Networks February 1996 - February 1997
Texas Department of Human Services August 1993 - February 1996
Skills
Telecommunications, Customer Service, WAN, Routers, Firewalls, Staff Development, Integration, LAN-WAN, Networking, Servers, Hardware, Project Management, Troubleshooting, Instructional Design, Project Planning, Software Installation, Policy
Education
Texas State University-San Marcos 2007 — 2012
Bachelor of Applied Arts & Science (B.A.Sc.), BAAS/ CATE, Magna Cum Laude
Austin Community College
Brookhaven Community College
United Electronics Institute
Associate's degree, Industrial Electronics Technology/Technician
OSI Technology May 2015 - Present
inContact May 2014 - Present
Strategic Products & Services July 2011 - April 2014
NACR July 2009 - July 2011
ACS Dataline September 2007 - June 2009
United Asset Coverage, Inc. 1997 - 2007
GTE Customer Networks 1994 - 1997
Bellsouth Communications 1988 - 1994
Centel Communications Ltd 1984 - 1989
Skills
Telephony, Unified Communications, WAN, Managed Services, IP, IVR, CTI, Telecommunications, Cloud Computing, Channel, Avaya, VoIP, SIP, Direct Sales, Solution Selling, SIP Trunking, Unified Messaging, Network Design, ACD, Wireless, Cisco Technologies, Selling, Contact Centers
Education
Miami International University of Art and Design 1978 — 1980
Dagostino Electronic Services May 2004 - Present
Sprint 1999 - 2003
Westinghouse Communications Systems Division 1998 - 1999
GTE Customer Networks 1995 - 1998
Wiltel 1994 - 1995
BellSouth 1987 - 1994
BellSouth Communications 1977 - 1994
Universal Communications Systems 1977 - 1989
The Listening Post, Inc. 1974 - 1977
Skills
Telecommunications, Wireless Networking, Network Design, AVST CX-E, UCaaS, Unified Communications..., Ethernet, Call Centers, VoIP, Switches, Networking, Unified Communications, Integration, Cisco Technologies, Wireless, Data Center, Contact Centers, LAN-WAN, Cloud Computing, WAN, Avaya, Customer Service, PSTN, Higher Education, QoS, Professional Services, Hospitality, Emergency Notification, SIP Trunking, Team Leadership, Project Management, Hotels, Fundraising, Local Area Network, K-12, Public Address Systems, Emergency Noticication, Distribution Closet...
Education
Duquesne University 2000 — 2002
Steel Valley 1970 — 1974
Consultant January 2015 - Present
The Depository Trust & Clearing Corporation February 2014 - January 2015
Xerox November 2007 - January 2014
Terremark Worldwide (formerly Data Return) October 2005 - November 2007
ACS October 2002 - October 2005
ACS April 2001 - October 2002
ObjectSpace March 1999 - April 2001
GTE Customer Networks January 1998 - March 1999
Ajilon September 1996 - December 1997
GTE January 1995 - September 1996
Skills
PMP, CSM (Certified..., ITIL, Project Management, Project Portfolio..., IT Management, Outsourcing, IT Service Management, PMO, Management, Server Architecture, Integration, Data Center, Network Architecture, Vendor Management, Service Delivery, IT Strategy, IT Operations, SharePoint, Customer Service, Cloud Computing, System Deployment, Personnel Management, Enterprise Architecture, Disaster Recovery, SDLC, Solution Architecture, Software Project..., Program Management, Information Technology, IT Outsourcing, Project Delivery, Business Process, Pre-sales, Resource Management, Business Intelligence, Change Management, Business Analysis, SaaS, Professional Services, Requirements Analysis, Enterprise Software, Governance, Managed Services, CRM, Business Process..., Infrastructure, Service Management, Virtualization, Consulting
Education
Capella University
BS, Business
University of North Texas
Business Computer Information Systems
BI WORLDWIDE October 2007 - Present
Verizon October 2006 - September 2007
Verizon October 2003 - October 2006
Verizon January 2003 - October 2003
Verizon Long Distance 2001 - 2003
Verizon Long Distance July 2000 - January 2001
GTE Customer Networks May 1999 - June 2000
GTE Communications 1997 - 1999
GTE 1994 - 1997
Virginia Commonwealth University 1993 - 1994
Skills
Excel, Process Management, Metrics Definition, Metrics Analysis, Executive Communications, Cross-functional Team..., Requirements Management, Budget Management, Operational Reviews, Reporting & Analysis, Governance, Microsoft Office, Operational Planning, Program Management, Budgeting, Process Improvement, Vendor Management, Problem Solving, Sales Support, PeopleSoft, Business Objects, Visio, Analytics, Market Research, Telecommunications, Team Leadership, Multi-channel Marketing, Business Requirements, Data Analysis, Leadership, Budgets, Business Process, Sales Operations, Project Management, Marketing, Microsoft Excel, Analysis, Performance Management, Go-to-market Strategy, Operations Management, Management, Project Planning, Strategic Planning, Strategy, Forecasting, Business Process..., Account Management, Salesforce.com, Strategic Partnerships
Education
University of Northern Iowa 1986 — 1990
BS, Accounting
Ames High School 1983 — 1986
PrimeLending January 2015 - Present
Hewlett-Packard 2003 - 2014
Prudential Northwest Realty 2005 - 2011
City of Seattle 1999 - 2003
GTE Customer Networks 1997 - 1999
MACRO COM CORPORATION 1994 - 1997
Education
Clover Park Technical College 1988 — 1989
Dex Media, Inc. February 1988 - Present
GTE Directories July 1997 - January 2001
GTE Customer networks August 1993 - June 1997
Education
University of Phoenix
Science Applications International Corporation 2007 - Present
SAIC Telephone System SpecialistCSC1999 - 2008
County of San Diego 1993 - 2008
GTE Customer Networks 1994 - 2000
Verizon 1993 - 2000
County of San Diego 1993 - 1999
Skills
Program Management, Proposal Writing, PMP, Process Improvement, Vendor Management, Requirements Analysis, Project Management, Integration, Government Contracting, PMO, Business Analysis, Software Documentation, MS Project, Visio, SharePoint
Education
San Diego State University-California State University 1999 — 2001
BA, Information Technology
Grossmont College 1989 — 1993
Charter Communications September 2013 - Present
Charter Communications 2013 - Present
The Kenton Group May 2004 - December 2010
Verizon Business January 1998 - November 2003
GTE Customer Netwotks January 1994 - December 1997
GTE Customer Networks August 1988 - December 1993
Skills
Sales Management, Call Center, Telephony, Telecommunications, Call Centers, VoIP, Unified Communications, Managed Services, MPLS, Ethernet, Broadband, IP, Co-location, Wireless, T1, Solution Selling, SIP Trunking, Mobile Devices, Avaya, Direct Sales
Education
Lindenwood University 1980 — 1986
Bachelor of Science, Business
UMSL 1978 — 1980
Cox Communications July 2011 - Present
Cox Communications 1997 - 2011
GTE Customer Networks 1995 - 1997
Skills
Software Documentation, Networking, VoIP, Network Engineering, Data Center, Security, Telecommunications, CRM, Troubleshooting, Integration, Customer Service, Broadband, Cisco IOS, Wireless, IP, Network Design, Routers, Switches, Cisco Technologies
Education
Hampton University 1975 — 1979
B.A., Political Science