Harley-Davidson Dealer Systems
Address: 9885 Rockside Rd # 100, Cleveland, OH 44125 Hours: Open ⋅ Closes 8PM Martin Luther King Jr. Day might affect these hoursMonday(Martin Luther King Jr. Day)8:30AM–8PMHours might differTuesday8:30AM–8PMWednesday8:30AM–8PMThursday8:30AM–8PMFriday8:30AM–8PMSaturday8:30AM–5PMSundayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (216) 525-7700: : : Website: : : Place name: Category: : Website: https://www.hdds.com/ Category: Corporate office Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Harley-Davidson Dealer Systems Posting publicly on the Web Write a review Reviews"Professional atmosphere with kind experienced staff." "It's the only thing I know about this place." View all Google reviews
Harley-Davidson Dealer Systems List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Harley-Davidson Dealer Systems. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Harley-Davidson Dealer Systems Employees
Liberty Tax Service January 2012 - March 2013
Harley Davidson Dealer Systems June 2007 - February 2009
Horizon Freight System February 2005 - August 2006
Victory White Metal Company June 2003 - August 2004
G & S Metal Products September 2002 - March 2003
Kaplan Trucking Company April 2001 - March 2002
Molectrics / Electroplating May 1998 - March 2001
Eagle Industrial Tire June 1994 - May 1998
Skills
Outlook, QuickBooks, Microsoft Excel, Software Documentation, Accounts Payable, Accounts Receivable, Payroll, Invoicing, Training, Customer Service, Data Entry, Management, Troubleshooting, Office Management, Spreadsheets, Sales, Customer Satisfaction, Lotus Notes, Office Administration, Teamwork, Journal Entries, Microsoft Office, Peachtree, Social Networking, Accounting, Microsoft Word
Education
Lorain County Community College 2010 — 2012
Information Technology, GPA 3.3
JJ Keller 2006 — 2006
DOT Driver and Equipment
Compliance Solutions 2000 — 2000
H & R Block 1999 — 1999
Income Tax course
Southview High School
Codesummit, LLC May 2007 - Present
Cynergies Solutions Group November 2008 - January 2009
National City Corporation November 2008 - January 2009
Harley-Davidson Dealer Systems February 2005 - November 2008
4TechWork, Inc. September 2004 - November 2008
Cleveland Municipal School District October 2002 - August 2004
Keybase May 2002 - October 2002
Idea Integration May 2000 - May 2002
Modis May 2000 - May 2002
Ernst & Young LLP May 1997 - January 2000
Skills
SharePoint, ASP.NET, .NET, Microsoft SQL Server, C#, VB.NET, WCF, Solution Architecture, Visual Studio, SQL, TFS, E-commerce, Architecture, Kentico, JavaScript, AJAX, CSS, Web Development, Project Management, Web Services, ASP.NET MVC, Mobile Applications, Agile Project Management, HTML 5, Software Development, SOA, LINQ, Agile Methodologies, Web Applications, IIS, Software Project..., Database Design, T-SQL, Architectures, Consulting
Education
Grove City College 1997 — 2000
B.S., Business / Computer Systems Management
Chagrin Falls High School 1994 — 1997
Harley-Davidson Dealer Systems August 2006 - Present
State Farm Insurance 2010 - 2012
DeVore Technologies August 2006 - November 2011
Nova May 2004 - April 2006
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Travel, Training Skills, Network Administration, Network Design, Information Architecture, Information Design, Information Management, Microsoft Excel, Microsoft Word, Training, SharePoint, Software Documentation, Troubleshooting, Windows 7, Computer Hardware, System Administration, Process Improvement, Visio, Access, Team Leadership, Windows Server, Microsoft SQL Server, Servers, Project Management, HTML, Microsoft Exchange, SQL, Management, Networking, Lotus Notes, Customer Satisfaction, IT Strategy, Technical Support, Outlook, Teaching, Windows, Business Process..., VPN, Integration, Technical Writing, DHCP, Coaching, Requirements Gathering, Strategic Planning, Software Implementation
Education
Kent State University 2001 — 2004
MS, Information Architectecture/Knowledge Management, 3.4
Bowling Green State University 1996 — 2001
BS, Telecommunications
World Now September 2014 - February 2015
American Greetings May 2008 - 2012
Harley-Davidson Dealer Systems August 2006 - April 2008
Harley Davidson Motor Company 2006 - 2008
Skills
Creative Direction, Flash, HTML, Leadership, Process Improvement, Sales, Management, SharePoint
Education
Lorain County Community College 2005 — 2008
Foundation Software April 2015 - Present
Harley-Davidson Dealer Systems September 2013 - April 2015
OEConnection January 2011 - August 2013
Skills
VMware, Cisco Technologies, Network Administration, Virtualization, VMware ESX, TCP/IP, Network Engineering, Troubleshooting, vSphere, Windows Server, Networking
Education
The University of Akron 2011 — 2015
Bachelor of Science (BS), Computer Information Systems
The University of Akron 2009 — 2011
Associate of Science (AS), Computer Information Systems
Harley-Davidson Dealer Systems February 2013 - November 2013
Glick Family Care Giver October 2010 - November 2012
Keller Williams Realty - Huntsville September 2005 - December 2010
Keller Williams Realty November 2004 - August 2005
Keno Kozie Associates February 1998 - April 2004
Metamor Technologies, Inc. July 1997 - February 1998
AXA Equitable January 1996 - June 1997
Information Technology Solutions September 1992 - December 1995
Skills
Microsoft Word, Microsoft Excel, Microsoft Outlook, DocsOpen, iManage, Lotus Notes, Wordperfect, Single Family Homes, Outlook, Access, Training Delivery, Relocation, Marketing, Sellers, Budgets, Luxury, Real Estate, Resellers
Education
The Ohio State University 1982 — 1987
BSBA, Emphasis in Human Resource Mgt
Shaker Heights High School
GED, General
Laurel School June 2012 - Present
Our Lady of the Elms School August 2007 - June 2012
University of Mount Union January 2008 - May 2012
Northern Kentucky University June 2007 - August 2007
University of Cincinnati September 2005 - June 2007
Office Max, Inc. May 2005 - August 2005
Mount Union College August 2001 - May 2005
Harley Davidson Dealer Systems June 2003 - August 2004
Skills
Educational Technology, Higher Education, Instructional Technology, Instructional Design, E-Learning, Second language..., K-12 education, P-16 pedagogy, Curriculum Development, Curriculum Design, Teaching, Staff Development, Public Speaking, Strategic Planning, HTML, Mac OS X, Project Management, Blackbaud Products, Active Directory, Leadership, Classroom, Technology Integration, Distance Learning, OS X
Education
The University of Akron 2012 — 2014
M.Ed, Instructional Technology
University of Cincinnati
MA, German Studies
Mount Union College
BA, German, K12 Education
Universität Lüneburg
Germanistik
Business General Management Consultant March 2008 - Present
The George Washington University - Business Consulting August 2014 - Present
Chebib Restaurants DBA/ Aladdin's Eatery August 2008 - February 2015
Aladdin's Eatery Systems 2007 - 2008
Aladdin's Eatery of TOLEDO January 2005 - December 2006
Aladdins Eatery Systems inc January 2004 - February 2005
Harley Davidson Dealer Systems April 2004 - September 2004
Skills
Staff Development, Microsoft Excel, Operations Management, Sales Management, Event Management, Staff Management, Staff Supervision, Team Leadership, Leadership Development, Persuasive Speaker, Marketing, Social Skills, Social Entrepreneurship, Catering, Food Industry, Team Management, Entrepreneurship, New Markets Development, Product Development, Product Marketing, Customer Satisfaction, Customer Service, Big-picture Thinking, Logical Approach, Organizational Structure, Business Strategy, Strategic Planning, New Business Development, Contract Negotiation, Restaurants, Start-ups, Business Planning, Inventory Management, Team Building, Sales, Training, Public Relations, Negotiation, Retail, Management, Social Media Marketing, Small Business, Business Development, Strategy, Social Networking, Networking, Leadership, Marketing Strategy, Coaching, Food
Education
The George Washington University 2014 — 2015
Master of Business Administration (M.B.A.), World Executive MBA
Cleveland State University 2000 — 2005
Engineer’s Degree, Digital Design and Computer Networks, 3.7
Harley-Davidson Dealer Systems August 2014 - Present
OEConnection August 2013 - July 2014
OEConnection July 2012 - July 2013
OEConnection January 2012 - July 2012
Home City Ice May 2009 - September 2011
Skills
C#, T-SQL, SQL, HTML, Visual Studio, Databases, .NET, Visio, SDLC, Software Documentation, SQL Server, Microsoft Office, Windows, Network Administration, Visual Basic, ASP.NET, HTML/XML, IIS, Web Applications, SSIS, CSS, TFS, XML, LINQ, Software Development, Software Design, VB.NET, Database Design, JavaScript, Web Services, Unit Testing, Web Development, Powershell, ASP.NET MVC, ASP, MVC, ADO.NET, JSON, jQuery, REST, UML, ASP.NET AJAX, AJAX, Visual C#, Tortoise SVN, web api
Education
Kent State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Medical Mutual July 2015 - Present
Codesummit, LLC August 2011 - July 2015
Health Fitness 2014 - June 2015
ForHim Press May 2014 - 2014
Harley-Davidson Dealer Systems January 2007 - March 2011
Harley-Davidson Dealer Systems June 2004 - January 2007
Accenture 2001 - 2004
Skills
Business Analysis, Program Management, Requirements Analysis, SDLC, Process Improvement, SharePoint, Business Intelligence, Project Management, Software Development, Software Project..., Agile Project Management, SQL, Visual Studio, Agile Methodologies, Leadership, Requirements Gathering, Software Documentation, Marketing, Kentico, Enterprise Architecture, Quality Assurance, PMO, Management, Business Process, Microsoft SQL Server, IT Strategy, Web-based Project..., Web-based Software..., Cross-functional Team..., Integration, CRM, Scrum
Education
Ohio University 1997 — 2001
BBA, Marketing and Sales
Fremont Ross High School
Harley-Davidson Dealer Systems December 2011 - Present
Harley-Davidson Dealer Systems October 2009 - December 2011
Harley-Davidson Dealer Systems March 2000 - October 2009
Hirsch International Corp. February 1994 - January 2000
Skills
Detail Orientation, Team Leadership, Collaborative Problem..., Marketing, Team Building, Business Development, Salesforce.com, Sales, Sales Management, Customer Service, Account Management, Business Process..., Operations Management, Management, Human Resources, Microsoft Excel, Customer Satisfaction, Training, Process Improvement, Cross-functional Team..., Marketing Strategy, Sales Operations, Time Management, Strategic Planning, Inventory Management, Cold Calling, Trade Shows, Start-ups, Sales Process
Education
Baldwin Wallace University 2000 — 2005
B.A., Business Management
Eaton April 2014 - Present
Rosetta November 2013 - February 2014
AdvizeX Technologies August 2013 - October 2013
Jo-Ann Stores, LLC. February 2013 - August 2013
Gtail LLC October 2012 - February 2013
LaunchHouse August 2012 - December 2012
Harley Davidson - Dealer Systems July 2012 - October 2012
Premier Equipment November 2011 - June 2012
CVS Caremark Corporation August 2011 - October 2011
University Hospitals of Cleveland September 2010 - June 2011
Skills
Healthcare, Real Estate, SaaS, Payroll, Management Consulting, Hospitals, Project Management, PMP Certification (PMI..., Integration, Process Improvement, Management, Healthcare Information..., Change Management, Requirements Analysis, Vendor Management, Software Project..., Program Management, Software Implementation, SDLC, Business Analysis, Cross-functional Team..., PMP, IT Strategy, Budgets, Software Documentation, Business Process..., Team Building, Strategic Planning, IT Management, Project Portfolio..., MS Project, PMO, Business Process, Quality Assurance, HRIS, Employee Benefits, CRM, Resource Management, Requirements Gathering, Visio, SharePoint, ERP, Leadership, Certified Project..., Information Technology, IT Operations, Team Management, Consulting, Enterprise Software, Business Intelligence
Education
PMI 2012 — 2012
Project Management Professional Certication, Project Management
Kent State University 1995 — 1999
BA, CIS/MIS
Orange High School 1988 — 1992
High School Diploma
Harley-Davidson Dealer Systems May 2014 - Present
Harley-Davidson Dealer Systems May 2011 - May 2014
PNC Financial Services Group January 2008 - August 2010
National City January 2005 - January 2008
National City January 1998 - January 2005
National City January 1996 - January 1998
National City January 1995 - January 1996
National City January 1993 - January 1995
Skills
Customer Service, Project Management, Process Improvement, Management, Leadership, Team Leadership, Organization, Lotus Notes, Microsoft Office, Banking, Business Process..., Business Analysis, Training, Integration, Analysis, Change Management, Quality Assurance
Education
Baldwin-Wallace College 2011 — 2013
Masters Degree, Business Administration - Business Systems
Baldwin-Wallace College 2008 — 2011
B.A. Summa Cum Laude, Organizational Leadership Systems
Hammel College
Accounting Diploma
The University of Akron
American Express September 2014 - Present
Avanade September 2011 - September 2014
Harley-Davidson Dealer Systems 2000 - 2008
TEKsystems 2000 - 2000
Skills
Business Analysis, Excel, Word, Customer Relations, PowerPoint, Visio, Troubleshooting, Microsoft Word, Microsoft Excel, Customer Service, Training, Databases, Requirements Analysis, SharePoint, Business Process, Software Documentation, SDLC, SQL, Requirements Gathering, Process Improvement, Crystal Reports, Microsoft SQL Server, Operating Systems, Agile Methodologies, Software Project..., Enterprise Architecture, Integration, Business Requirements, Business Intelligence, SOA, IT Strategy, Windows Server, SSRS, SSIS
Education
American InterContinental University 2007 — 2008
MBA, Business- Operations
University of Phoenix 2005 — 2006
BS IT, IT- Business Systems Development
Kent State University
The Ohio State University
Harley-Davidson Dealer Systems December 2013 - Present
Max-Wellness August 2012 - November 2013
Bowling Green State University Jerome Library September 2009 - May 2012
Bowling Green State University 2012 - 2012
Esperanza, Inc. 2008 - 2012
Big K-Mart July 2010 - August 2010
Skills
Computer Proficiency, Close Attention to..., Microsoft Word, Reliability, Prompt, Microsoft Excel, Microsoft Outlook, Account Reconciliation, Inventory Accuracy, Vlookup, Pivot Tables, Budgets, Financial Analysis, Financial Reporting, Teamwork, Outlook, Data Entry, Management, Customer Service, Team Building, Microsoft Office, Leadership
Education
Bowling Green State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, 3.84
John Marshall High School 2004 — 2008
High School Honors Diploma, General Education, 4.22
Blue Chip Consulting Group July 2011 - Present
CDW June 2006 - July 2011
Berbee June 2006 - September 2006
Harley-Davidson Dealer Systems November 2005 - June 2006
C.L. Davis Jewelers June 2001 - June 2006
Appraisal Management Company October 2005 - November 2005
Oak Associates November 2004 - June 2005
FedEx Services June 2004 - August 2004
Skills
Microsoft Identity..., Microsoft Identity..., Microsoft Forefront..., Windows Server, Help Desk Support, Disaster Recovery, Infrastructure, Security, Microsoft Technologies, Servers, Technical Support, Troubleshooting, Networking, MIIS, Cloud Computing, Integration, Microsoft Exchange, Microsoft Certified..., FIM, Software Installation, Data Center, ILM, Enterprise Architecture, Active Directory, Virtualization, SharePoint, VMware, SQL, Management
Education
The University of Akron 2002 — 2006
Bachelor's, Information Systems Management and E-Business Technologies
Woodridge High School 1998 — 2002
Diploma with Honors
Harley-Davidson Dealer Systems November 2014 - Present
Harley-Davidson Dealer Systems January 2009 - November 2014
Micros Retail Systems 2001 - 2009
Skills
Testing, Regression Testing, Databases, Integration, SQL, Software Development, Troubleshooting, Test Planning, Linux, Microsoft SQL Server, Agile Methodologies, Operating Systems, Requirements Analysis, Software Documentation, E-commerce, Windows Operating..., XML
Education
Marietta College 2000 — 2004
Bachelor of Arts (BA), Marketing minor in Sports Management
IMG-WME (IMG Academy) August 2012 - Present
Akron Aeros January 2012 - May 2012
Lordstown High School March 2010 - June 2011
Home Depot 2006 - 2010
TimeKeeping Systems, Inc. 2005 - 2006
Harley-Davidson Dealer Systems 2000 - 2005
Skills
Event Planning, Time Management, Leadership, Customer Service, Microsoft Office, Sales, Marketing, Social Networking, CRM, Project Management, Outlook, Budgets, PowerPoint, Event Management, Social Media, Analysis, iWork, SharePoint, Oracle Applications, WebEx, Quickbooks, Kronos, Twitter, Blogger, Windows, Mac OS X, Invoices and Estimates..., Publisher, Visio, Magic Total Service Desk, Problem Solving, Team Building, Microsoft Word, Microsoft Excel, Team Leadership, Data Entry, Employee Training, Office Management, Mac, Business Development, Building Relationships, Orbund, Senior Systems, Executive...
Education
Full Sail University 2011 — 2012
MS, Entertainment Business/Sports Management, 4.0
Hiram College 2002 — 2009
BA, Business Management, 3.76
Kforce Technical Staffing May 2015 - Present
AVC December 2012 - Present
CHAMPION ONE January 2014 - August 2014
Afinety, Inc. July 2011 - August 2012
NFL Network June 2009 - April 2011
Q-Lab Corporation December 2008 - February 2009
GFI Consulting November 2007 - September 2008
National City Bank June 2007 - November 2007
Harley Davidson Motor Company November 2005 - June 2007
Harley-Davidson Dealer Systems March 2002 - November 2005
Skills
Troubleshooting, Project Management, Disaster Recovery, Computer Hardware, Management, Sales, Business Analysis, Team Leadership, Security, IT Strategy, Process Improvement, Social Media, Account Management, Vendor Management, Analysis, Windows Server, Strategic Planning, Windows, Technical Support, Windows 7, Microsoft Office, CRM, Cross-functional Team..., Training, Customer Service, Team Building, Information Technology, Coaching, Leadership, Business Development, Servers, Enterprise Software, Sales Operations, Problem Solving, Sales Management, Marketing Strategy
Education
Bowling Green State University 1991 — 1994
BA, Psychology
Harley-Davidson Dealer Systems May 2013 - Present
Harley-Davidson Dealer Systems January 2007 - May 2013
Harley-Davidson Dealer Systems June 2006 - January 2007
Harley-Davidson Dealer Systems February 2001 - June 2006
Skills
Technical Training, Documentation, Problem Solving, Microsoft Office, Instructional Design, Curriculum Management, Software Documentation, Customer Satisfaction, Training, Customer Service, Process Improvement, Curriculum Design, System Administration, Quality Assurance, SharePoint, Team Leadership, Troubleshooting, Management, Visio, Leadership, Windows
Education
Cuyahoga Community College
Lakeland Community College
EIS Inc. August 2015 - Present
Cynergies Solutions Group June 2014 - July 2015
Harley-Davidson 2014 - 2015
Harley-Davidson 2014 - 2015
Harley Davidson Dealer Systems 2014 - 2015
Harley-Davidson 2014 - 2015
Harley-Davidson 2014 - 2015
Level7 2010 - 2014
Vital Resources 2009 - 2010
AmTrust Bank 2007 - 2008
Skills
SDLC, Software Documentation, Business Process, Program Management, Business Analysis, ERP, Recruiting, Project Management, Integration, Oracle, Testing, Vendor Management, Process Improvement, Data Warehousing
Education
John Carroll University 1970 — 1974
BS, Math and Business Administration
John Carroll University 1970 — 1974
Bachelor of Science (B.S.), Mathematics and Computer Science
Stark State College March 2015 - Present
SolLux Technologies May 2014 - December 2014
Western Reserve Group August 2013 - May 2014
Harley-Davidson Dealer Systems October 2012 - July 2013
Diebold, Inc November 2011 - July 2012
Diebold January 2009 - November 2011
Diebold January 2006 - January 2011
Diebold May 1998 - January 2006
Diebold September 1996 - May 1998
Skills
Requirements Analysis, Documentation, Testing, Business Analysis, Troubleshooting, Process Improvement, Project Management, Change Management, Operations Management, HP Service Manager, Baan ERP, Quality Center, Project Coordination, Software Implementation, ITIL Certified, SDLC, SharePoint, Software Documentation, Oracle E-Business Suite, Cross-functional Team..., Microsoft SQL Server, Analysis, Business Process..., Visio, Oracle, Management, Training, Databases, Telecommunications, Vendor Management, Business Process, MS Project, Requirements Gathering, IT Management, PMP, Software Project..., ERP, Business Transformation, ITIL, Business Requirements, Project Portfolio..., IT Service Management, Information Technology, Resource Management
Education
Stark State College 1995 — 1998
Associate Degree
The University of Akron 1988 — 1990
St. Thomas Aquinas High School 1984 — 1988
Diebold November 2010 - August 2012
Harley-Davidson Dealer Systems July 2008 - December 2008
Country Pure Foods May 2007 - May 2008
Skills
Social Media Marketing, Webinars, Idea Generation, Marketing Communications, CRM, Graphic Design, Event Planning, Web Design, Adobe Creative Suite, Case Studies, Email Marketing, Food Packaging, Entrepreneurship, Microsoft Office, Camtasia, Presentations, Innovation, International Liaison, Time Management
Education
The University of Akron 2009 — 2012
Master of Business Administration (MBA), Strategic Marketing
The University of Akron 2003 — 2009
Bachelor of Science in Business Administration (B.B.A.), International Business
Universitat Konstanz 2004 — 2005
Study Abroad, Intensive German Language Study
Green High School
Arbonne Independent Consultant May 2012 - Present
Campus Outfitters 2007 - September 2010
SchoolOne February 2007 - March 2008
Harley-Davidson Dealer Systems June 2004 - February 2007
Datavantage Corporation November 1999 - June 2004
STR, Inc. October 1999 - November 2001
Applied Digital Solutions October 1998 - November 2001
Walgreens Co. October 1997 - October 1999
Revco Drug Stores 1996 - 1998
Revco D.S., Inc. September 1991 - October 1997
Skills
Retail, Quality Assurance, POS, Customer Service, Problem Solving, Microsoft Office, Customer Relations, Process Improvement, Documentation, Excel, Business Analysis, Strategic Planning, Troubleshooting, SQL, Inventory Management, Team Leadership, Change Management, Requirements Analysis, Program Management, Outlook, Account Management, MS Project, Cross-functional Team..., Software Documentation, CRM, Software Development, Management, Requirements Gathering, Training, Sales, Operations Management, Contract Negotiation, Visio, E-commerce, Leadership, Microsoft Excel, SharePoint, Team Building, Vendor Management
Education
John Carroll University 1992 — 1996
BA, Spanish, Marketing/Management
Health Access Solutions March 2015 - Present
Ramsell Corporation February 2013 - February 2015
Ramsell Corporation February 2009 - January 2013
SanDisk February 2008 - February 2009
Dealix Corporation December 2005 - January 2008
Ernst & Young, Cleveland, OH January 2005 - December 2005
Harley Davidson dealer systems 2002 - 2003
Zentech Inc 1997 - 2002
Skills
C#, ASP.NET, ASP.NET MVC, ASP.NET AJAX, Microsoft SQL Server, Crystal Reports, SSRS, WCF Services, Workflow, Visual Studio Team..., Entity Framework, BizTalk, EDI, Agile Methodologies, Agile Project Management, Scrum, Agile & Waterfall..., PMI, Software Deployment, Team Building, Performance Appraisal, Release Management, Production Support, Business Analysis, Product Management, SDLC
Education
University of Missouri-Rolla 1995 — 1996
Master's degree, Engineering
College of Engineering Pune 1990 — 1994
Bachelor’s Degree, Engineering
University of Houston
Master's degree, Computer Science
Harley-Davidson Dealer Systems February 2013 - Present
KeyBank April 2012 - February 2013
Key Bank May 2010 - April 2012
Ireland & Associates, Inc. June 2007 - July 2010
Harley Davidson Financial Services March 2005 - June 2007
Harley Davidson Financial Services July 2003 - March 2005
Skills
Training, Training Delivery, Performance Management, Employee Training
Education
The University of Texas at Dallas 1999 — 2002
Interdisciplinary Studies, Communications, Business Management
Harley-Davidson Dealer Systems May 2014 - Present
Accountemps SPS January 2014 - May 2014
Cleveland Track Material, Inc July 2013 - December 2013
Ohio Business Machines, LLC December 2005 - July 2013
Navigent Group December 2002 - December 2005
Ohio Business Machines, Inc March 2001 - November 2002
Dean Supply Co September 1998 - July 2000
Skills
Data Analysis, Data Conversion, ETL, SQL Server Management..., Microsoft Excel, Peachtree, Microsoft CRM, Enterprise Software, Accounting, Financial Analysis, Financial Reporting, Journal Entries, General Ledger, Accounts Payable, Invoicing, Accounts Receivable, Microsoft Word, New Business Development, Microsoft Office, QuickBooks, Revenue Recognition, Budgets, Account Management, Account Reconciliation, General Journal, Inventory Management, Forecasting, Bookkeeping, Small Business, Cash Requirements, Internal Audit, A/R collections, Customer Service
Education
Cleveland State University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
David N. Myers University 2002 — 2006
Bachelor of Science (B.S.), Information Technology
Remington College-Cleveland Campus 1999 — 2001
Associate's degree, Computer Applications
Abbott Nutrition April 2008 - Present
Harley-Davidson Dealer Systems January 2006 - July 2007
Town & Country Harley-Davidson October 1999 - August 2005
Skills
Training, Supply Chain, Forecasting, Inventory Management, Continuous Improvement, Cross-functional Team..., Process Improvement, Lean Manufacturing, Consumer Products, Production Planning, Data Reconciliation, Inventory Control, Close Attention to..., Learn New Software..., Microsoft Office, 5S, AMAPS, Cycle Counting, Retail Buying, Multi Tasking, System Administration, Management, Operations Management, Manufacturing, Leadership, Supply Chain Management
Education
Trine University Angola Campus 2011 — 2014
Business Administration, Management and Operations
Jackson Community College
Pittsford
Pittsford
Harley-Davidson Dealer Systems July 2013 - Present
Windstream Communications 2001 - 2012
Windstream Communications 1997 - 2001
Alltel Information Services 1996 - 1997
Alltel Information Services 1992 - 1996
Skills
Solution Selling, Telephony, Telecommunications, Call Center, VoIP, T1, Account Management, Customer Satisfaction, Customer Retention, Avaya, Troubleshooting, Team Leadership, ACD, Switches, Call Centers, Wireless, Team Building
Education
Kent State University 1986 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Electronic Technogy Institute-Cleveland 1983 — 1985
Associate's degree, Electrical and Electronics Engineering
Harley-Davidson Motor Company June 2012 - Present
Harley-Davidson Motor Company March 2012 - Present
Harley-Davidson Motor Company September 2010 - March 2012
Harley-Davidson Motor Company February 2010 - September 2010
Harley-Davidson Motor Company July 2005 - February 2010
Harley-Davidson Motor Company May 2000 - July 2005
Harley-Davidson Dealer Systems June 1995 - April 2000
Skills
Management, Marketing Strategy, Program Management, Marketing, Product Development, Automotive, Strategic Planning, Team Building, Process Improvement, Sales, Cross-functional Team..., Project Management, Leadership, Continuous Improvement, Marketing Communications, Operations Management, Competitive Analysis, Customer Satisfaction, Sales Management, Customer Service
Education
Miami University 1990 — 1994
BS-Business Administration, Accounting & MIS Majors
Federal Reserve Bank of Cleveland June 2014 - Present
Keller Performance Group December 2013 - Present
University Hospitals Parma Medical Center August 2012 - Present
Harley-Davidson Dealer Systems May 2013 - December 2013
Harley-Davidson Dealer Systems April 2012 - May 2013
Harley-Davidson Dealer Systems January 2011 - April 2012
Harley-Davidson Dealer Systems June 2007 - January 2011
Harley-Davidson Dealer Systems October 2004 - June 2007
KeyBank October 2001 - October 2004
KeyBank April 2000 - October 2001
Skills
Leadership Development, Change Management, Strategy Development, Leading Change, Management, Strategic Thinking, Technology, Instructional Design, Workshop Facilitation, Project Planning, Project Management, Program Facilitation, Training Delivery, Strategy, Business Analysis, Customer Service, Leadership, Coaching, Strategic Planning, Consulting, CRM, Business Strategy, Risk Management, Product Management, Budgets, Process Improvement, Quality Assurance, Team Building, Program Management, Training, Executive Coaching, Information Technology, Program Implementation, Software Implementation, Software Documentation, Management Consulting, Organizational..., Human Resources, Business Process..., Cross-functional Team..., Performance Management, Vendor Management, Organizational Design, Team Leadership, Performance Improvement, Talent Management, Analysis
Education
University of Toledo 1990 — 1995
B.Ed.
Bowling Green State University 1996 — 1998
M.Ed.
Harley-Davidson Dealer Systems December 2013 - Present
Lake Erie Harley Davidson January 2011 - October 2013
Lake Erie Harley Davidson April 2009 - October 2013
Lake Erie Harley Davidson April 2009 - October 2013
Lake Erie Harley Davidson April 2009 - January 2011
Century Harley Davidson April 2005 - April 2009
Southeast Harley-Davidson May 2001 - April 2005
Southeast Harley-Davidson May 2001 - April 2005
Orlando Harley-Davidson September 2000 - May 2001
Southeast Harley-Davidson June 1997 - September 2000
Skills
Dreamweaver, Microsoft Word, Microsoft Excel, Photoshop, Problem Solving, Computer Proficiency, Computer Repair, PowerPoint, TalonES, Talon2, Harley-Davidson..., Customer Satisfaction, Inventory Management, Customer Service, Sales, Automotive, Retail, Training, Time Management, Inventory Control, Warranty, Operations Management, Team Building, Sales Management, Customer Retention, Automotive Aftermarket, Account Management, Marketing, Microsoft Office, Manufacturing, Leadership, Negotiation, Strategic Planning
Education
Lorain County Community College 2012 — 2019
Computer Science and Engineering
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 1996 — 1998
Harley-Davidson
Olmsted Falls High School 1987 — 1991
Diploma, General Studies
OEConnection May 2011 - October 2013
Hodell-Natco July 2010 - May 2011
Harley-Davidson Dealer Systems 2006 - 2009
Harley-Davidson Dealer Systems 2003 - 2006
Harley-Davidson Dealer Systems 2003 - 2003
Harley-Davidson Dealer Systems 2001 - 2003
Staffing Solutions Enterprises and JPC Computer Learning Centers 2000 - 2001
Staffing Solutions Enterprises and JPC Computer Learning Centers 1999 - 2000
Staffing Solutions Enterprises and JPC Computer Learning Centers 1999 - 1999
Warner Bros. Television Animation 1996 - 1998
Skills
Product Development, Project Management, Process Improvement, Budgets, Software Documentation, Negotiation, Management, Business Analysis, Account Management, Pricing, SharePoint, Marketing, Sales, Project Planning, Training, Budgeting, Vendor Relations, Microsoft Office, Contract Management, Budget Development, Team Leadership, Problem Solving, Business Development, Forecasting, Sales Process, Customer Service, Proposal Writing, Customer Relations, Public Speaking, Contract Negotiation, Customer Satisfaction, Agile Project Management, Agile & Waterfall..., Cross-functional Team..., Agile Application...
Education
Capella University
Masters
University of Dayton
Bachelor of Arts
Baldwin Wallace University
Regina High School
Rockhurst University
The Six Sigma Way
Harley-Davidson Dealer Systems May 2014 - Present
Precision Dialogue (formerly Metrics Marketing Group) January 2012 - May 2014
OEConnection December 2007 - January 2012
Sterling Jewelers August 2007 - December 2007
Micros-Retail (Datavantage) June 2004 - December 2007
e-Ventus Corporation September 2001 - June 2004
DPAI Technology Services July 1997 - June 2001
Skills
SQL Server 2000-2008, SQL, Oracle, Database Administration, Database Design, SQL Tuning, PL/SQL, T-SQL, Tortoise SVN, Visual Studio, TFS, SQL Server 2008R2, SSIS, ETL, Process Automation, Microsoft SQL Server, Relational Databases, SSRS, SQL Server 2012, Databases, Unix, VLDB
Education
The Ohio State University 1995 — 1998
Bachelor of Science in Business Administration, Management Information System
Case Western Reserve University 1994 — 1994
Business
Brunswick High School 1990 — 1994
QQ Solutions, Inc. September 2012 - Present
QQ Solutions, Inc. November 2011 - September 2012
60mo December 2010 - November 2011
Harley-Davidson Dealer Systems October 2009 - December 2010
COMSYS June 2009 - August 2009
US Airways May 2009 - August 2009
4TechWork, Inc. March 2008 - May 2009
Harley-Davidson Dealer Systems March 2008 - May 2009
Family Heritage Life November 2006 - February 2008
Sapphire Technologies May 2006 - November 2006
Skills
Web Services, Scrum, C#, ASP.NET, Software Development, SDLC, Microsoft SQL Server, .NET, Visual Studio, IIS, JavaScript, Agile Methodologies, jQuery, WCF, SSRS, SharePoint, SSIS, Test Automation, T-SQL, VB.NET, AJAX, SQL, Requirements Analysis, Visual Basic, XML, SOA, Visio, Software Project..., Web Applications, Database Design, HTML, Databases, ASP.NET MVC, ASP, Integration, CSS, TFS, REST, Java, Web Development, Software Design, Agile Project Management, OOP, Crystal Reports, OAuth, API Development, Yelp, Entity Framework, WinForms
Education
Kent State University 2002 — 2005
bs, managment and information systems
The University of Akron 1998 — 2002
Associates, CIS
Harley-Davidson Dealer Systems August 2014 - Present
EnterForce, Inc. on assignment at Harley-Davidson Dealer Systems October 2012 - August 2014
EnterForce, Inc. on assignment at Harley-Davidson Dealer Systems June 2011 - September 2012
Noble Financial Group February 2010 - March 2010
Red Tail Golf Club April 2000 - October 2009
Lorain County Community College April 2007 - September 2007
Lorain County Community College September 2001 - December 2002
Skills
C#, Visual Basic, ASP.NET, HTML + CSS, Crystal Reports, SQL Server, Windows 7, Outlook, Leadership, Microsoft SQL Server, SQL
Education
Lorain County Community College 2011 — 2012
Associate’s Degree in Computer Information Systems/Software & Web Development
Kent State University 2007 — 2008
Bachelor, Business Management
Lorain County Community College 2001 — 2007
Business Minor, Business Administration
Elyria Catholic 1997 — 2001
Cleveland Clinic August 2013 - Present
Harley-Davidson Dealer Systems December 2012 - August 2013
self employed September 1999 - December 2012
UNC Hospitals November 1997 - September 1999
UNC Hospitals June 1996 - November 1997
Skills
Access, SQL, Microsoft SQL Server, Data Analysis, Databases, Visual Basic, SAS, Program Management, Business Intelligence, Statistics, Database Design, Data Mining, Software Documentation
Education
University of North Carolina at Chapel Hill 1994 — 1996
Medical Anthropology
Wayne State University 1990 — 1993
BA, Medical Anthropology
Harley-Davidson Dealer Systems April 2014 - Present
Harley-Davidson Dealer Systems March 2012 - April 2014
Lender Processing Services, Inc. (LPS) January 2011 - March 2012
Wrox Publishing February 2007 - June 2011
NJI Media June 2007 - December 2010
Community Support Services September 2005 - June 2007
Skills
C#, ASP.NET, SQL Server, JavaScript, CSS, Objective-C, Cocoa, WCF, WPF, LINQ, XHTML, AJAX, WinForms, VB.NET, MySQL, ASP, Microsoft CRM, jQuery, Microsoft SQL Server, PHP
Education
Kent State University 2000 — 2016
Bachelor's Degree, Computer Information Systems, Senior
Regional Income Tax Agency October 2006 - Present
Cintas July 2006 - September 2006
Progressive Insurance February 2006 - June 2006
Harley-Davidson Dealer Systems May 2005 - December 2005
Microsoft September 2004 - March 2005
Skills
FileNet, Windows Azure, SQL Azure, Windows Phone 7, HTML5, jQuery, ASP.NET MVC, ASP.NET AJAX, WSS 3.0, MOSS 2007, Visual C++, WCF, WF, LINQ, C#, .NET, SOA, Microsoft Office..., Microsoft SQL Server, Software Development
Education
Southern Illinois University, Carbondale 2001 — 2002
M.S., Electrical and Computer Engineering
Associate Member of Institute Of Electronics and Telecommunication Engineers 1995 — 1999
B. TECH, Electronics and Telecommunication Engineering
Snap-on Business Solutions July 2006 - Present
Harley-Davidson Dealer Systems April 2001 - July 2006
Parker Hannifin June 2000 - April 2001
Progressive Insurance June 1997 - June 2000
Skills
Product Management, Process Improvement, Cross-functional Team...
Education
Capella University 2003 — 2005
MBA, Business
Ashland University 1993 — 1997
Bachelors, Management Information Systems
Onshore Momentum March 2009 - Present
Ferro Corporation June 2008 - February 2009
Summa Health System February 2008 - June 2008
University Hospitals August 2007 - February 2008
U-Store-It May 2007 - August 2007
Harley-Davidson Dealer Systems July 2006 - May 2007
National City March 2006 - July 2006
Myriad Health June 2005 - February 2006
PPSB - Periodical Publishers Service Bureau August 2004 - June 2005
Shamrock Companies January 2004 - July 2004
Skills
VB.NET, SharePoint, ASP.NET, Microsoft SQL Server, C#, .NET, Database Design, EDI, E-commerce, SQL, SSRS, Crystal Reports, Enterprise Architecture
Education
University of Dayton 1981 — 1983
MBA
Ramapo College of New Jersey 1978 — 1981
BS
Pomeroy August 2012 - November 2012
Trend Consulting Services December 2011 - August 2012
Adecco Technical February 2011 - August 2011
Harley-Davidson Dealer Systems 2004 - 2009
Quadax, Inc. 1983 - 1989
Skills
Software Documentation, Training, SharePoint, Troubleshooting, Help Desk Support, Process Improvement, Leadership, Technical Support, Customer Service, EHR, EMR, Epic Systems, Documentation, Customer Satisfaction, Team Leadership, CPOE, Microsoft Office, Lotus Notes, Databases, System Administration, Recruiting, Active Directory, GoLive, Problem Solving, Performance Improvement, Procedural Documentation, SQL, Allscripts
Education
Southern New Hampshire University
Bachelor's Degree
Cuyahoga Community College
Associates in Business
Boy Scouts of America 2014 - Present
Equity Advisor Solutions, LLC. October 2011 - Present
Deltawarp January 2010 - Present
Equity Trust Company March 2011 - October 2011
Harley-Davidson Dealer Systems August 2009 - January 2011
MurTech Consulting March 2009 - August 2009
Standard December 2006 - February 2009
AmeriGas Propane 2005 - 2006
Robert Half Technology 2003 - 2005
Keycorp 1996 - 2003
Skills
SharePoint, .NET, ASP.NET, Software Development, Enterprise Software, Architecture, Business Analysis, C#, Microsoft SQL Server, SQL, Agile Methodologies, SDLC, Enterprise Architecture, T-SQL, Software Project..., Databases
Education
Bowling Green State University 1988 — 1993
BA, Business
TMW Systems March 2014 - Present
Ridge Tool Company April 2009 - March 2014
Harley-Davidson Dealer Systems April 2011 - December 2011
McRaeSoft.com November 2010 - July 2011
Hileman Enterprises LLC April 2007 - April 2009
Progressive Insurance July 2005 - April 2007
Accenture 1998 - 2000
Johnson & Higgins June 1993 - July 1996
Skills
C#, Microsoft SQL Server, ASP.NET, Agile Methodologies, Software Design, ASP.NET MVC, WCF
Education
Weatherhead School of Management at Case Western Reserve University 1996 — 1998
MBA, Finance, MIS
Colgate University 1988 — 1992
Harley-Davidson Motor Company September 2012 - Present
Harley-Davidson Dealer Systems November 2006 - August 2012
Harley-Davidson Dealer Systems February 2004 - November 2006
Education
Cleveland State University 1994 — 1996
Harley Davidson Dealer Systems April 2013 - Present
Harley-Davidson Dealer Systems January 2010 - March 2013
HDDS April 2004 - January 2011
Harley-Davidson Dealer Systems 2000 - December 2010
HDDS May 2000 - April 2004
Skills
Project Management, Cross-functional Team..., Business Analysis, Process Improvement, Business Process..., Team Leadership, SharePoint, Continuous Improvement, Strategic Planning, Business Intelligence, Management, Leadership, Change Management, Team Building, Automotive, Customer Service, Inventory Management, SAP, Visio, Training, SDLC, Software Documentation, Microsoft Office, Retail, Customer Satisfaction, Sales, Program Management, Account Management
Education
University of Phoenix 2007 — 2009
Business Management
Kent State University 1991 — 1996
Criminal Justice / Sociology
DRB Systems, LLC August 2015 - Present
DRB Systems, Inc. May 2008 - Present
Harley Davidson Motor Company September 2003 - January 2008
Harley-Davidson Dealer Systems 1997 - 2007
Harley Davidson Motor Company May 2000 - September 2003
Harley Davidson Motor Company March 1997 - May 2000
Pete & Deweys March 1994 - March 1997
Skills
Marketing, B2B, Sales, Management, Customer Service, Strategic Financial..., Account Management, Negotiation, Leadership, Market Analysis, Sales Management, New Business Development, Business Development, Team Leadership, Strategic Planning, Team Building, Marketing Strategy, Contract Negotiation, Solution Selling, Product Marketing, Business Planning, Pricing, Selling, Cold Calling
Education
Baldwin-Wallace College 1995 — 1999
AMBA, Accounting
Harley-Davidson Dealer Systems August 2005 - Present
Harley-Davidson Dealer Systems February 2015 - Present
St. John Neumann Roman Catholic Church August 2010 - July 2015
Infiniti Systems Group August 1997 - August 2005
Westfield Group/Westfield Insurance April 1997 - August 1997
National City Bank April 1994 - April 1997
Skills
Project Management, Business Analysis, Drums, Program Management, Strategic Planning, Management, Requirements Analysis, Guitar, Leadership, Bass, Process Improvement, Team Leadership, Training, IT Strategy, Vendor Management, Customer Service, Software Documentation, Account Management, Team Building
Education
Baldwin Wallace University 2011 — 2015
Master of Business Administration (M.B.A.), Sustainability MBA
American InterContinental University 2007 — 2009
Bachelor's Information Technology, Network Administration
IT consultant Self Employed October 2011 - Present
Harley-Davidson Dealer Systems January 2015 - April 2015
Catholic Charities Health and Human Services January 2008 - September 2011
Catholic Charities Health and Human Services February 2004 - January 2008
Catholic Charities Health and Human Services April 2003 - February 2004
Catholic Charities Health and Human Services October 2002 - April 2003
Skills
VPN, WAN, Project Management, Cisco Technologies, Firewalls, Network Security, Networking, Routers, Network Administration, Switches, Active Directory, Windows Server, Servers, DNS
Education
New Horizons 2001 — 2002
A+, Computers
New Horizons 2001 — 2002
Network+, Computers
New Horizons 2001 — 2002
MCP, Computers
Cuyahoga Community College 1989 — 1991
Mechanical Engineering/Robotics
Harley-Davidson Dealer Systems May 2006 - Present
Education
University of Phoenix 2007 — 2009
University of Toledo 1995 — 1997
Business
Harley-Davidson Dealer Systems April 2014 - Present
Ernst & Young November 2010 - February 2014
National City Corporation (PNC Bank) April 2001 - December 2010
Skills
Project Planning, Information Technology, Resource Management, Banking, Business Analysis, SDLC, Vendor Management, Project Portfolio..., PMO, IT Strategy, Process Improvement, Risk Management
Education
Lake Forest Graduate School of Management 1988 — 1991
Executive Masters Degree in Business Administration (EMBA), Business Administration
Lake Forest Graduate School of Management 1987 — 1991
E.M.B.A., Executive Masters in Business Administration
Loyola University Chicago 1967 — 1971
B.A., Political Science
Jo-Ann Stores, LLC. February 2015 - Present
Jo-Ann Stores, Inc. June 2011 - February 2015
Robert Half Technology May 2008 - June 2011
Key Bank October 2004 - November 2007
Kelly Services August 2004 - October 2004
Harley-Davidson Dealer Systems October 2003 - December 2003
Harley-Davidson Dealer Systems January 1998 - October 2003
KeyBank April 1995 - December 1998
KeyBank September 1990 - April 1995
Skills
Computer Hardware, Microsoft Excel, Leadership, Databases, Access, Business Analysis, Outlook, Customer Service, Troubleshooting, Software Documentation, Customer Satisfaction, Windows, Analysis, Project Management, Windows 7, System Administration, Technical Support, Servers, Microsoft Word, Time Management, Security, Training
Education
Baldwin Wallace University 1997 — 2000
B.S., Computer Information Systems
Cuyahoga Community College 1994 — 1997
A.B., Microcomputer Applications
Holy Name High School 1984 — 1988
High School
TMW Systems April 2001 - Present
TMW Systems Inc. 2001 - Present
Harley-Davidson Dealer Systems January 1987 - 2000
Education
Baldwin Wallace University 1993 — 1998
Bachelors, Accounting
Harley-Davidson Dealer Systems October 2012 - Present
TPI Technologies January 2009 - October 2012
Aerotek Engineering April 2004 - October 2012
Electronic Data Systems February 1999 - March 2004
Skills
Microsoft Excel, Microsoft Access, Visual Basic, ADO.NET, Perl, Training, Databases
Education
Northern Michigan University 1987 — 1991
Bachelor of Arts
Eaton October 2013 - Present
Parker Hannifin August 2007 - October 2014
Harley Davidson Dealer Systems January 2005 - August 2007
FirstEnergy (CEI) January 2002 - August 2003
Skills
Process Improvement, Project Management, PMP, Business Process..., Program Management, Process Engineering, Project Portfolio..., MS Project, Six Sigma, Software Project..., Change Management, Visio, Project Planning, Cross-functional Team..., SDLC, Integration, Certified Project...
Education
Kent State University 2000 — 2005
MBA
Cleveland State University 1982 — 1986
MSIE, industrial engineering
Cleveland State University 1977 — 1982
BIE, industrial engineering
Harley-Davidson Dealer Systems 2000 - Present
Harley-Davidson Dealer Systems 1991 - 2000
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Business Management
E.T.I. Technical Institute 1989 — 1991
Associate, Electronic Technology
Sherwin Williams May 2015 - Present
The Leadership Circle August 2012 - December 2014
KeyBank January 2012 - August 2012
PNC May 2011 - January 2012
PNC April 2007 - May 2011
Federal Reserve Bank of Cleveland March 2004 - January 2007
Harley-Davidson Dealer Systems 1998 - 2004
Skills
Quality Assurance, Rational, Quality Center, Risk Management, Team Leadership, Test Planning, Testing, Software Quality..., Business Analysis, Leadership, QTP, User Acceptance Testing, Visio, SDLC, Regression Testing, Test Cases, System Testing, Test Automation, Requirements Gathering, Management, Requirements Analysis, Agile Methodologies, Test Management, Software Documentation, HP Quality Center
Education
Cleveland State University 1992 — 1997
BBA, Marketing and Information Systems
Superior Pool Products 2015 - Present
Fox & Dole Technical Sales 2014 - 2015
SOS Integration Services September 2008 - March 2013
Harley Davidson Dealer Systems 2006 - 2008
Skills
Sales Management, Negotiation, Sales, Team Building, Account Management, Product Development, Marketing Strategy, Business Development, Strategic Planning, New Business Development, Product Marketing, Solution Selling, Sales Operations, Selling, Contract Negotiation, CRM, Sales Process, Management Consulting, Business Strategy, Pricing, Project Management, Key Account Management, Manufacturing, Training, Leadership, Customer Retention, Program Management
Education
The University of Akron 2005 — 2008
Bachelors of Science, Business Administration
Westend Rover & Jag January 2009 - Present
Century 21 DePiero January 2009 - Present
Harley Davidson Dealer Systems 2004 - 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Marketing
Education
Cleveland State University
Ohio Cat September 2012 - Present
Harley-Davidson Dealer Systems July 2004 - September 2012
Southwest General Health Center September 1998 - June 2004
Allen Telecom May 1997 - September 1998
Skills
Process Improvement, Strategic Planning, Troubleshooting, Active Directory, Project Management, Team Building, Team Leadership, Change Management, Information Technology, Disaster Recovery, Budgets, Virtualization, Integration, Customer Service, Leadership, Management, Cloud Computing, Networking, VMware, Project Planning, Security, Cisco Technologies, Data Center
Education
Baldwin Wallace University 2007 — 2010
MBA, Business Administration
Heidelberg College 1987 — 1997
BS, Information Systems and Business Administration
Harley-Davidson Dealer Systems March 2013 - Present
PolyOne September 2006 - March 2013
PolyOne Corporation January 2006 - March 2013
BASF December 1999 - August 2006
BASF January 1999 - January 2006
Skills
Business Intelligence, Business Objects, SAP BW, SAP, Project Implementation, ERP, Crystal Reports, Strategy, IT Management, Six Sigma, Leadership, Process Improvement, Requirements Gathering, SAP Implementation, Management, Business Process, Continuous Improvement, Project Management
Education
Ashland University 2002 — 2004
Masters, Business Administration
Bowling Green State University 1992 — 1996
B.A, Business Administration, Accounting
MCPc September 2011 - Present
Harley Davidson Dealer Systems October 2008 - September 2011
The Campus of Anna Maria August 2006 - October 2008
TAC Worldwide January 2003 - October 2008
Innostructures November 2004 - June 2006
Inacom July 1997 - June 2000
Skills
Servers, Disaster Recovery, Windows 7, VPN, Cisco Technologies, Firewalls, Technical Support, Hardware, Wireless Networking, Software Installation, Linux, Laptops, Help Desk Support, Software Documentation, Windows, Active Directory, Troubleshooting, Network Administration, Customer Service, Wireless, Windows Server
Education
Cuyahoga Community College 1990 — 1992
General
Cleveland State University 1989 — 1992
History
St. Joseph's College (IN) 1987 — 1989
Accounting, Finanace
St Edward 1984 — 1987
Newark element14 2015 - Present
Alexander Industrial Sales December 2014 - Present
Owner, LDM Creations May 2009 - Present
PLJ Inc May 2009 - November 2014
Harley Davidson Dealer Systems September 2007 - September 2009
Northcoast Business Systems May 2006 - September 2007
Blue Technologies May 2003 - 2006
Ikon Office Solutions May 2001 - May 2003
Skills
Sales Management, Personal Training, Weight Training, Core Strength, Muscle Tone, Body Transformations, Body Sculpting, High Intensity Interval..., Cardiovascular Fitness, Bodybuilding, Circuit Training, Account Management, Cold Calling, Marketing, Direct Sales, Training, Sales Process, Customer Retention, Customer Service
Education
Community College of the Air Force
University of Phoenix
Communications
Funko August 2015 - Present
Seattle Cancer Care Alliance October 2014 - Present
F5 Networks April 2014 - September 2014
Cleveland Clinic November 2012 - March 2014
Harley Davidson Dealer Systems September 2012 - November 2012
InfoCision Management Corporation October 2011 - August 2012
JB Dollar Stretcher Magazine June 2004 - September 2011
Skills
Photoshop, InDesign, Microsoft Office, PowerPoint, Direct Mail, Advertising, Word, Customer Service, HTML, Excel, CSS, Direct Marketing, Windows 7, XP, Desktop Support, Online Marketing, Windows, Active Directory, Writing, Web Development, Outlook, JavaScript, Troubleshooting, User Interface Design, SharePoint, Operating Systems, Dreamweaver, Windows Server 2003, Web Design, Account Management, Social Media, SQL, Windows Server, Problem Solving, Graphic Design, Adobe Creative Suite, Microsoft Word, Microsoft Excel, WordPress, Illustrator, Technical Support, Help Desk Support, Hardware, System Administration, Computer Hardware, Call Centers, Networking
Education
ITT Technical Institute-Strongsville 2001 — 2003
Associates in Applied Sciences, 3d modeling, 2d design, basic computer knowledge
Tarkett April 2013 - Present
ActionLink August 2011 - 2012
Harley-Davidson Motor Company January 2001 - April 2010
Harley-Davidson Dealer Systems June 2000 - January 2001
KPMG CT November 1999 - May 2000
Envirotest Systems, Inc 1996 - 1999
Pro Sun Industries 1992 - 1996
Sam's Club 1991 - 1992
Videotowne Music & More 1988 - 1991
Skills
Training, Recruiting, Customer Service, Sales, Budgets, Process Improvement, Marketing, Team Leadership, Troubleshooting, Software Documentation, Business Analysis, Microsoft Office, Outlook, Microsoft Excel, Team Building, Change Management, Microsoft Word, Account Management, Microsoft SQL Server, Access
Education
American InterContinental University 2014 — 2015
Master's degree, Human Resources Management and Services
American InterContinental University 2005 — 2008
BBA, Organizational Psychology & Development, Management, Human Resources Management
Wizard Academy - An accelerated Business and Marketing Academy
Business & Marketing
Marlington High
Diploma, General/Business/Psychology
SecureState October 2014 - Present
Harley-Davidson Dealer Systems February 2014 - April 2014
The J.M. Smucker Company May 2012 - November 2013
The J.M. Smucker Company May 2009 - May 2012
JPMorgan Chase July 2007 - March 2009
JCPenney June 2006 - September 2006
Skills
Systems Analysis, Business Analysis, Business Process..., Process Modeling, ARIS, SQL, Siebel, Business Requirements, Test Planning, System Testing, OBIEE, Toad, Quality Center, HP Quality Center
Education
Ohio University 2003 — 2007
B.S. Communications, Information and Telecommunications Systems, Business, Psychology
Harley-Davidson Dealer Systems October 2012 - Present
The E. John Busser Ballet Scholarship June 2009 - Present
MRI Software LLC 2012 - 2012
MC Sign Company April 2010 - February 2011
Skills
Financial Analysis, Data Analysis, Customer Service, Quantitative Research, Microsoft CRM, Microsoft Dynamics, SAP, CRM, Qualitative Research, Employee Training, Software Troubleshooting, Financial Reporting, Strategic Communications, Accounting, Employee Management
Education
Marietta College 2005 — 2009
Bachelor of Arts (B.A.), Economics, 3.7
Garfield Heights High School 2001 — 2005
High School Diploma with Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program, 4.233