Harte-Hanks, Inc.
Industry: Company
DescriptionHarte Hanks is an American marketing services company headquartered in Uptown San Antonio, Texas. It is a marketing services firm specializing in multi-channel marketing solutions. Headquarters: San Antonio, Texas, United States Founded: 1923, San Antonio, Texas, United States Number of employees: 5,001 - 10,000 Subsidiaries: HTS, Inc, Harte-Hanks UK Limited, NSO Inc, Founders: Houston Harte, Bernard Hanks
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Harte-Hanks, Inc. Employees
CBRE April 2014 - Present
CoreLogic 2013 - 2014
Harte-Hanks, Inc. 2012 - 2013
Pitney Bowes 2010 - 2012
Hewlett-Packard 2008 - 2010
Kimball Hill Homes 2004 - 2008
Skills
Budgets, Project Management, Financial Forecasting, Variance Analysis, Auditing, Financial Reporting, Forecasting, Financial Analysis, Process Improvement, Finance, Accounting, Analysis, Financial Modeling, Strategic Financial..., Strategic Finance, Corporate Finance, Monthly Close Process, Budget Process, Capital Budgeting, Cash Flow Forecasting, Cash Flow, Change Management, Management, Team Management, Operations Management, Business Unit Start-up
Education
Arizona State University 2001 — 2004
Bachelor of Science, Pre-Law & Business Administration
University of Nevada-Reno 2005 — 2007
MBA, Finance
Texas A&M University 2010 — 2013
Master of Science (M.S.), Management
WiLine Networks May 2014 - Present
Comcast Cable May 2011 - Present
Pacific Coast Powersports October 2008 - November 2011
TrustHop, Inc. May 2010 - May 2011
Harte-Hanks, Inc. January 2007 - May 2010
eGrabber January 2006 - December 2007
SquareTrade January 2005 - November 2006
Sprint January 2001 - December 2004
Skills
Salesforce.com, Lead Generation, Business Development, Email Marketing, CRM, Sales, Leadership, E-commerce, Sales Operations, Direct Marketing, B2B, Strategy, Cold Calling, Sales Process, Account Management, Marketing Strategy, Marketing
Education
Academy of Art University 1997 — 2000
BA, Motion Picture and Film
De Anza College 1994 — 2000
AA, Motion Picture Film
Yerba Buena High School 1990 — 1994
Diploma, Pre-Magnet Engineering Progam
Time Warner Cable July 2013 - Present
Harte-Hanks, Inc. February 2011 - June 2013
UniVista LLC December 2009 - December 2010
Homewatch CareGivers of Central Texas December 2005 - June 2009
Birch Communications May 2001 - July 2005
Skills
Cloud Computing, Entrepreneurship, Direct Sales, Sales Management, B2B, Virtualization, Leadership, Salesforce.com, Selling, Business Development, Sales Operations, Competitive Analysis, Sales, Training, Management, Telecommunications, Program Management, Business Planning, Data Center, Negotiation, Lead Generation, Solution Selling, Sales Process, Budgets, Security, SaaS, Strategic Partnerships, CRM, Cold Calling, Enterprise Software, Start-ups, Product Marketing, New Business Development, Social Media, Strategy, Sales Presentations, Channel Partners, Product Management, Customer Retention, Marketing, Customer Service, Professional Services, Team Building, Cross-functional Team..., Account Management
Education
Austin Community College 2001 — 2001
Fundamentals of Programming course
St. Louis Community College 1993 — 1994
Modern Japanese - three (3) courses
U.S. Army Armor Officer Advanced Course (AOAC) - Armor Center and School - Ft. Knox, KY 1991 — 1991
Rockhurst University 1989 — 1991
Masters in Business Administration, General Management
U.S. Army Signal Corps Officers' Basic Course - Ft. Gordon, GA 1986 — 1987
University of Central Missouri 1982 — 1986
Bachelors of Science in Business Administration, General Management and military science
Rockhurst High School 1980 — 1982
Bellarmine College Preparatory 1981 — 1981
Austin Energy June 2013 - Present
Aditya Birla Minacs February 2006 - May 2013
Harte-Hanks, Inc. November 1997 - June 2005
Zomax Inc. August 1996 - October 1997
Skills
Management, Customer Satisfaction, Process Improvement, Training, Certified Six Sigma..., Certified COPC Release..., DMAIC, Contract SLA Compliance, Problem Solving, Call Centers, Coaching, Cross-functional Team..., Project Management, Quality Management, Six Sigma, Software Documentation, Continuous Improvement, Human Resources, Vendor Management, Outsourcing
Education
Huston-Tillotson University
Bachelor of Business Administration (B.B.A.)
Austin Community College
Lanier High School
High School Diploma
Eat Out In July 2013 - July 2014
Harte-Hanks, Inc. November 2010 - November 2011
Infolab, Incorporated November 2009 - November 2010
Harte-Hanks, Inc. December 2007 - August 2009
Skills
Process Scheduler, Negotiation, Call Center, Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Technical Support, CRM, Account Management, Sales, Outlook, Microsoft Excel, Team Leadership, Project Management, Management, Networking, Process Improvement, Software Documentation, XP, Computer Hardware, Help Desk Support, Hardware, Customer Support, Windows, Leadership, Windows 7, Strategic Planning, Microsoft Word, Coaching, Analysis, Customer Experience, Software Installation, Telecommunications, Routers, Operating Systems, DNS, Time Management, Training, VPN, Servers, Team Building, Active Directory, Call Centers, Microsoft Exchange, System Administration, Windows Server, Network Administration, VMware
Education
Austin Community College 2012 — 2015
Computer and Information Sciences and Support Services
NetSpend Corporation February 2012 - November 2014
Harte-Hanks, Inc. January 2011 - February 2012
University of Texas at Austin August 2009 - May 2010
Sears Holdings Corporation June 2008 - January 2009
Skills
Customer Service, Customer Experience, Call Centers, Microsoft Office, Troubleshooting
Education
Austin Community College 2009 — 2010
Business Administration and Management
Austin Community College
IGT March 2015 - Present
GTECH S.p.A. May 2012 - February 2015
C Faulkner Engineering October 2010 - May 2012
Sunbelt Transformer June 1995 - September 2010
Harte-Hanks, Inc. 1993 - 1995
Skills
Customer Relations, Problem Solving, Hyper-V, MySQL database design, phpMyAdmin, PHP, Wordpress, Windows Server 2008 R2, Active Directory, Ubuntu, Red Hat Linux, Spiceworks, Normalization, HTML + CSS, ASA 5505, Router Configuration, Wireless Network Design, Point to Point, Switch Configuration, Backup Solutions, Virtualization, VoIP, Hosted VoIP, Hosted Solutions, Microsoft Exchange 2010, Microsoft Exchange 2003, Outlook, MPLS, VPN, Avaya IP Office, Nortel BCM, Budgeting, Disaster Recovery, IFS, Deltek Vision, Project Implementation, System Administration, Training & Development, Technical Training, Strategic Planning, Salesforce.com, Network Migrations, Email Management, Email Archiving, Network Design, IPv4, IPv6, Network Engineering, Self-directed, Customer Focus
Education
University of North Texas 1992 — 1993
Computer Science - Graduate Coursework
Abilene Christian University 1986 — 1990
BFA, Design and Visual Communications
Advanced Feedback, Inc September 2014 - Present
GreatCall May 2014 - Present
Digital Mojo February 2007 - May 2014
Harte-Hanks, Inc. November 2005 - November 2006
Village Carpets August 2003 - August 2005
Por Favor Inc. January 2004 - January 2005
Fletcher Hills Towing June 2001 - September 2003
Skills
Microsoft Office, Customer Relations, Sales Management, Staff Supervision, Vendor Relations, Partner Relations, Change Management, Customer Experience, Customer Engagement, Employee Relations, Employee Recognition, Customer Service, Telecommunications, Call Centers, Team Building, Account Management, Training, Sales, Project Management, Vendor Management, Partner Management, Strategic Planning, CRM, Business Development, Leadership, New Business Development, Outsourcing, Management, Strategy, Cross-functional Team..., Customer Satisfaction, Inbound Marketing, BPO, Operations Management, Direct Sales, Marketing, Coaching, Customer Retention, Sales Process, Salesforce.com, Sales Operations, Team Leadership, Managed Services, Workforce Management, Telemarketing, E-commerce, Online Marketing, Call Center Development, Performance Management, Process Improvement
Education
Arizona State University 2013 — 2016
Bachelor of Science (BS), Technological Entrepreneurship and Management
Grossmont College 2008 — 2013
Transfer Credit, General Studies
West Hills High School 2001 — 2005
High School, General Studies
Mattersight Corporation April 2015 - Present
Visionetic July 2014 - March 2015
Harte-Hanks, Inc. December 2012 - July 2014
Nassau Community College November 2011 - August 2012
RadioShack June 2008 - March 2009
Skills
Microsoft Office, Java, HTML, Customer Service, Windows, C++, Active Directory, Microsoft Exchange, Cloud Computing, Scripting, Domain Management, Network Administration, Hardware, Technical Support, Troubleshooting
Education
Austin Community College 2008 — 2013
Associate of Science (A.S.), Computer Science
Dimensional Fund Advisors June 2014 - Present
Dimensional Fund Advisors March 2012 - June 2014
Harte-Hanks, Inc. November 2010 - March 2012
Masco Contractor Services December 2006 - November 2010
First Data Corporation February 2005 - November 2006
First Data Corporation January 2003 - January 2005
Skills
Change Management, Process Improvement, Vendor Management, Performance Management, Project Management, Training, Team Building, Instructional Design, Program Management, Business Process..., PeopleSoft, Leadership Development, Enterprise Software, ERP, Talent Management, Employee Training, Employee Engagement, Coaching, Organizational..., Employee Relations, Human Resources, Management, Leadership, Analysis, Training Delivery, Onboarding, Strategic Planning
Education
Baker College Center for Graduate Studies 2006 — 2008
MBA, Human Resource Management
Texas A&M University-Corpus Christi 2003 — 2005
MA, English Studies
Texas A&M University-Corpus Christi 1998 — 2003
BA / BFA, English Studies / Fine Arts
ASTD Leadership Program Development
Pleasanton High School
Portalarium January 2014 - Present
Nest Labs September 2013 - December 2013
Kalani Games December 2012 - September 2013
Kalani Games May 2012 - December 2012
Harte-Hanks, Inc. March 2009 - November 2010
Blizzard Entertainment June 2008 - March 2009
Colorado College September 2006 - May 2008
Skills
Game Design, Video Games, 3D Studio Max, Unreal Engine 3, Level Design, Game Development, Photoshop, Unity3D, Creative Writing, Quality Assurance, Scripting, JavaScript, Character Animation, MMO, Gameplay, Game Mechanics, Computer Games, Xbox 360, MMORPG
Education
Colorado College 2004 — 2008
Bachelor of Arts, English, Creative Writing
Austin Community College 2011 — 2013
Certificate, Game Design
Gastroenterology Group, PA May 2014 - Present
MEDassurance, LLC June 2013 - July 2013
MADCP April 2008 - July 2012
Vonage America September 2007 - March 2008
Harte-Hanks, Inc. November 2005 - June 2007
Towers Perrin January 2000 - March 2004
Skills
Process Improvement, Project Management, Operations Management, Strategic Planning, Change Management, Management, Call Centers, Customer Service, Problem Solving, Invoicing, Outlook, Accounts Receivable, Time Management, Customer Satisfaction, Microsoft Excel, Training, Customer Retention, Sales, Healthcare, Access, PowerPoint, Lotus Notes
Education
Anthem Institute-Cherry Hill 2012 — 2013
CPC Certification, Medical Billing and Coding, 4.0
Bradford Business School 1984 — 1985
Diploma, Business Administration and Management, General
Whole Foods Market March 2013 - Present
Harte-Hanks, Inc. October 2012 - March 2013
Tydan IT May 2011 - October 2012
KCPQ-TV 2003 - 2006
Tribune/KCPQ 2003 - 2006
KXLY Broadcast Group 2003 - 2003
Video Now, Inc. 1992 - 1994
Skills
Windows 7, Computer Hardware, Hardware, Active Directory, Microsoft Exchange, Networking, Mac OS X, Windows, Technical Support, CompTIA A+ Certification, OS X, Security, DHCP, Help Desk Support, Laptops, Managed Services, DNS, XP, Printers, iOS, Firewalls, Server Administration, Switches, Dell Computers, Servers, VPN, Group Policy, Antivirus, Sonicwall, Blackberry Enterprise..., Information Technology, Remote Desktop, HDI Certified, Digital Video, A+ Certified, Customer Service, Microsoft Office, Social Media Marketing
Education
Austin Community College 2007 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Harte Hanks, Inc. February 2013 - Present
Harte Hanks 2013 - 2015
Dell 2006 - 2012
Dell June 2010 - February 2011
Dell Inc January 2007 - June 2010
Dell Inc July 2006 - January 2007
Outsource Partners International February 2005 - July 2006
Robert Half International May 2004 - February 2005
T-Mobile February 2000 - May 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, JMP, Adobe Captivate 5.5, Microsoft Office..., Managerial Finance, Psychology of Decision..., Graphics & Presentation, Business Communications, Call Center Dynamics &..., Call Center Mathematics, Effective Training..., Rapid Instructional..., Management Accounting, Understanding &..., Forecasting, Instructional Design, Leadership, Management, Call Center, Strategic Planning, Team Leadership, Six Sigma, Call Centers, CRM, Business Analysis, Sales Management, Team Building, Sales Operations, Marketing, Organizational..., Training, Customer Satisfaction, Process Improvement, Leadership Development, Business Process..., Vendor Management, ERP, Policy, Sales, Program Management, Project Management, Coaching, Performance Management, Strategy, Sales Process, Project Planning, Customer Experience, Outsourcing
Education
American InterContinental University 2008 — 2010
Bachelor of Applied Science (BASc), Organizational Behavior Studies
American InterContinental University
Heald Business College
A.A.S, Legal Office Administration
Heald College
Rackspace, the Open Cloud Company January 2012 - Present
Harte-Hanks, Inc. August 2011 - December 2011
Hostgator.com February 2011 - April 2011
Telenetwork July 2010 - February 2011
Skills
Call Center, Technical Support, XP, Windows 7, Troubleshooting, Account Management, Computer Hardware, Customer Service, Analytics, Customer Retention, Customer Satisfaction, IP, Windows XP, Networking, Cisco Routers
Education
The University of Texas at San Antonio 2008 — 2009
Bachelor's degree, Civil Engineering, jr
Austin Community College
Associate's degree, Engineering
Harte Hanks March 2014 - Present
Fiserv August 2012 - February 2014
Merrill Corporation May 2009 - July 2012
Parago, Inc. July 2008 - May 2009
Harte-Hanks, Inc. October 2001 - July 2008
West Corporation 1999 - 2001
Skills
Direct Marketing, New Business Development, Consultative Selling, Account Management, Direct Mail, Marketing Strategy, Database Marketing, Lead Generation, Social Media Marketing, Integrated Marketing, Multi-channel Marketing, Leadership, Digital Marketing, Marketing, Salesforce.com, Email Marketing, Selling, CRM, Analytics, Outsourcing, Product Marketing, Strategic Partnerships, Strategy, Customer Acquisition, Business Development, Management, Sales, B2B, B2B Marketing, SaaS, Sales Management, Call Centers, Online Marketing, E-commerce, Customer Retention, Mobile Marketing, Online Advertising, Competitive Analysis, Solution Selling, Marketing Automation, Product Management, Segmentation, Demand Generation, Interactive Marketing, Financial Services, Start-ups, Marketing Management, Sales Process, SEM, Thought Leadership
Education
Baylor University - Hankamer School of Business 1986 — 1991
BBA, Management Information Systems
Harte-Hanks, Inc. December 2009 - May 2010
Harte-Hanks, Inc. March 2009 - December 2009
TmoNews April 2008 - August 2009
Harte-Hanks, Inc. December 2007 - February 2009
US Navy November 2002 - November 2007
Skills
Computer Hardware, Technical Support, Java, C++, Software Development, Windows 7, Microsoft Word, Microsoft Excel, Creative Writing, Windows, Troubleshooting, Customer Service, Windows 8, Databases, Oracle, Enterprise Software, Integration, SQL
Education
Texas State University-San Marcos 2011 — 2013
Bachelor of Science (B.S.), Computer Science
Austin Community College 2009 — 2011
NFP September 2013 - Present
Travis County Sheriff's Office February 2009 - September 2013
Harte-Hanks, Inc. September 2007 - September 2008
VailNet, Inc. ISP May 2005 - May 2006
The Christie Lodge December 2001 - April 2003
Skills
Microsoft Server Support, Microsoft Exchange, Microsoft Office, Emergency Management, Security Management, Microsoft Operating..., Troubleshooting, Network Administration, Server Administration, Active Directory, Group Policy, Crystal Reports, Time Management, Highly motivated..., Multitasking Skills, Outstanding..., Timely Decision Making, Customer Service, Physical Security, Criminal Justice, Corrections
Education
Austin Community College 2011 — 2015
Currently Enrolled, Computer Information Systems, 3.7
Lewisville High School 1996 — 1999
MIT Lincoln Laboratory January 2009 - Present
Lockheed Martin November 2007 - January 2009
Harte-Hanks, Inc. May 1999 - November 2007
Skills
NISPOM, Education, Educational Leadership, Course Creation, Training and Development, Curriculum Design, Policy Compliance, Creative Design, Adobe eLearning Suite, Articulate Suite, Information Security, Physical Security, Information Assurance, Project Management, Safety Compliance, Asset Management, Facility Management, Office Administration, Building Security, Procurement, Facilities Management, DoD, Computer Security, Commitment to Customer..., Software Compliance, Defense, Trend Analysis, Staff Supervision, Expense Budget..., Construction Management, Conflict Resolution, Management, Policy, Information Security..., Budgets, Microsoft Excel, PowerPoint, Program Management, Business Continuity, Government Contracting, Adobe Acrobat, Asset Managment, DIACAP, IDS, Process Improvement, Purchasing, Strong presentation and..., Working within a team..., General, Collorative,..., Contract, Service, and...
Education
University of Phoenix
Information Technology, 4.0
Art Institute of Fort Lauderdale 1991 — 1993
Associates in Advertising Design, 3.0
Chiefland High School 1986 — 1991
Diploma, 3.0
United Healthcare of Texas August 2015 - Present
Superior Health Plan November 2013 - August 2015
The Boon Group July 2005 - September 2013
Harte-Hanks, Inc. January 2004 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, Public Speaking, Editing, Strategic Planning, C, Access, Insurance, Salesforce.com, PeopleSoft, SharePoint, Government, CRM, Health Insurance, Training, Leadership, Team Building, Account Management
Education
Columbia Southern University 2014 — 2015
Master of Science (M.S.), Organizational Leadership
Columbia Southern University 2010 — 2013
Master of Business Administration (MBA), Healthcare Management
Park University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems/Managment
Austin Community College
Management Specialties Leadership Certification
Broad Street High School
Blackbaud April 2014 - Present
Blackbaud August 2013 - April 2014
OfficeTeam January 2013 - April 2014
MainStreet Renewal February 2013 - August 2013
W.R. Poage Legislative Library at Baylor University February 2009 - July 2011
Harte-Hanks, Inc. March 2007 - June 2011
Skills
Salesforce.com, SalesLogix, CRM, Customer Service, Customer Satisfaction, Sales Support, Sales Operations, Customer Support, Sales Contracts, Sales, Contract Processing, Sales Support Tools, Real Estate Contracts, Sales Logix, Mac, PC, Microsoft Suites, JIRA, Qvidian
Education
Baylor University 2008 — 2012
Psychology; Film & Digital Media
TSO Network Of Independent Optometrists W. Ryan Butler OD May 2014 - Present
7-Eleven June 2013 - August 2013
Harte-Hanks, Inc. June 2011 - January 2013
Advanced Rehabilitation 2007 - 2009
Family Health Specialist 2001 - 2003
Skills
Healthcare, Microsoft Office, Excel, Word, Customer Service, Customer Satisfaction, Account Management, Microsoft Excel, Invoicing, Team Building, Microsoft Word, Insurance, Leadership, Team Leadership, Management, Training, Hospitals
Education
Allied Health Careers 1998 — 1998
Certification, Medical Asst
Lake View High School 1988 — 1989
Diploma, High School
Austin Community College
Associate's Degree, Registered Nursing/Registered Nurse
Adams Communication & Engineering Technology (ACET, Inc.) November 2014 - February 2015
Dell April 2014 - November 2014
Randstad February 2014 - March 2014
Apple August 2013 - October 2013
Spawn Labs December 2011 - June 2013
Apple April 2011 - October 2011
Harte-Hanks, Inc. August 2008 - February 2011
Skills
Technical Support, Customer Service, Team Leadership, Testing, Technical Writing, Email Hosting, Email Archiving, Video Games, Quality Assurance, Microsoft Office, Microsoft Exchange, Apple OS, Presentations, Photography, Portrait Photography, Digital Photography, Windows, Typing, Networking, Data Center, iPhone
Education
Austin Community College 2010 — 2010
Self Employed January 2007 - Present
Self Employed January 2001 - Present
Harte-Hanks, Inc. January 2005 - December 2007
Skills
Healthcare
Education
National American University-Austin 2010 — 2014
State Beauty Supply September 2014 - Present
Hy-Vee Inc. September 2012 - June 2013
Advanced Dermatologic Surgery Associates June 2008 - October 2010
Creative Marketing Programs, Inc. July 2001 - June 2008
AOS October 1999 - July 2001
Harte-Hanks, Inc. June 1996 - October 1999
Bethany Medical Center May 1995 - June 1996
Skills
Customer Service, Program Coordination, Office Administration, Microsoft Office, Retail, Production Managment, Fulfillment Services, Medical Records, Invoicing, Management
Education
Baker University 2000 — 2001
Associate's Degree, Business, Management & Marketing
California Employment Development Department February 2012 - Present
Harte-Hanks, Inc. August 2011 - February 2012
Phoneware April 2011 - August 2011
CenturyLink Business October 2010 - January 2011
StarTek January 2008 - October 2010
Arby's February 2008 - February 2009
Olive Garden February 2008 - September 2008
Whirlpool January 2007 - February 2008
Skills
Customer Service, Cashiering, Typing, Telecommunications, Retail, Sales, Telephone Interviewing, Data Entry, Computers, Microsoft Word, Microsoft Excel, PowerPoint, Internet, Market Research, Lead Generation, Appointment Scheduling, Citrix, Billing Systems, Telecommunications..., Wireless Networking, IP PBX, Centrex, VoIP, DRP, Fine Dining, Fast Food, Pets, Technical Support, Assembly Lines, Nursing Homes, Home Care, First Aid, Cloud Computing, Animals, Geriatric Nursing, LPN
Education
Tri-Rivers Career Center 2004 — 2007
Practical Nursing, Vocational Nursing and Nursing Assistants
Harding High School
High School Diploma
Fallbrook Technologies September 2014 - Present
Fallbrook Technologies May 2013 - September 2014
Harte-Hanks, Inc. February 2012 - May 2013
Harte-Hanks January 2007 - June 2012
Malcolm S. Nettles, P.C. January 1991 - July 2006
Skills
CRM, Cross-functional Team..., Program Management, Management, Training, Call Centers, Process Improvement, Customer Satisfaction, Strategy, Customer Service, Account Management, Team Building, Project Management, Vendor Management, SharePoint, Customer Experience, Operations Management, Call Center, Technical Support, New Business Development, Team Leadership, SaaS, Project Planning, Outsourcing, Microsoft Technologies, Networking, Troubleshooting, Salesforce.com, Microsoft Exchange, Cloud Computing, Customer Retention, Time Management, Telecommunications, Contact Centers, Analytics, Microsoft Certified..., Service Delivery, BPO, Interviews, Lead Generation, Business Process..., Active Directory, Human Resources, Inbound Marketing, Microsoft Certified..., RFP, System Deployment, Workforce Management, Licensed Property &..., International Logistics
Education
Austin Community College 2003 — 2005
Geography and Political Science
University of Maryland, European Division 1985 — 1986
General Studies
R.A.F. Upper Heyford High School 1981 — 1985
H.S. Diploma, General Studies
Aspyr Media April 2013 - Present
HEB November 2012 - April 2013
Academy Sports + Outdoors September 2010 - May 2012
Splashway Family Waterpark April 2008 - September 2010
Splashway Family Waterpark April 2006 - September 2008
Harte-Hanks, Inc. November 2007 - April 2008
Academy Sports + Outdoors October 2006 - April 2007
UPS October 2005 - April 2006
Splashway Family Waterpark May 2001 - September 2004
Skills
Level Design, Scripting, Problem Solving, Unity3D, Vicious Engine, Unreal Engine 3, Game Design, Game Development, JavaScript, C++, Kismet, Video Games, 3D Studio Max, Unreal Editor, Gameplay
Education
Austin Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Game Design
Citi January 2013 - Present
US Army June 2007 - Present
Adecco, Spherion, Staffmark, Express Personnel Service July 2006 - June 2007
Harte-Hanks, Inc. November 2005 - July 2006
Wal-Mart October 2003 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military, Typing, PowerPoint, Access, Adobe Creative Suite, Windows 7, Customer Service, Customer Satisfaction, Public Speaking, Photoshop, Defense, Training
Education
Argosy University Dallas 2013 — 2015
Bachelor of Arts (BA), Psychology, Junior
American Public University System 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Psychology, Junior
El Centro College 2011 — 2012
N/A, Psychology & Music, Sophmore
Central Texas College 2009 — 2011
N/A, Psychology, Freshman
First Guaranty Insurance Company February 2012 - April 2014
Harte-Hanks, Inc. April 2008 - May 2010
Skills
Project Management, Strategic Marketing, Lead Generation, Customer Service, Salesforce.com, Six Sigma, Sales Motivation, Team Building, Event Planning, Product Training, Marketing Strategy, Call Centers, Training, Customer Satisfaction, Sales Management, B2B, Coaching, Public Speaking
Education
Southern Arkansas University
Marketing
Cossatot Community College of the University of Arkansas
Associate's degree
Harte-Hanks, Inc. June 2013 - Present
Avila University September 2007 - August 2012
Avila University January 2012 - April 2012
Bestmacs August 2012 - April 2013
Dunn Bros Coffee June 2007 - August 2010
Theatre for Young America May 2008 - November 2008
Skills
Security, Software Installation, Software Implementation, Microsoft Office, Windows 7, Windows Server 2008, Mac OS, Linux, Linux Tools, Time Management, IP Cameras, Computer Hardware, Computer Security, Computer Repair, Computer Maintenance, iPhone, Windows Mobile, Android, Team Leadership, Team Spirit, Internet Explorer, Team Management, TEMS, Internet Research, Phone Skills, Answering Phones, Malware Analysis, Access, Event Management, Online Research, Customer Service, Event Planning, Social Networking, Creative Writing, Windows Server, Social Media, Facebook, PowerPoint
Education
Avila University 2002 — 2007
Bachelor of Fine Arts (BFA), Theatre/Theater
Bronson High School 1999 — 2002
InsideUp February 2012 - March 2012
Harte-Hanks, Inc. August 2011 - February 2012
Phone Net, Inc/Phone Ware, Inc. April 2011 - October 2011
CenturyLink Business September 2010 - January 2011
StarTek January 2009 - October 2010
Skills
Lead Generation, Online Lead Generation, Marketing Intelligence, Telecommunications, Telephony, Telephone Skills, Conference Speaking, Marketing Communications, Business Communications, Outstanding Customer..., Typing, Billing Systems, CRM software, Cashiering, Data Entry, Conducting Interviews, Cold Calling, Outbound, Inbound, Call Center, Call Center Development, Sales Support
Education
Tri-Rivers Career Center 2004 — 2006
High School Diploma, Diversified Health Occupations
Central Crossing High School 2002 — 2004
High School Diploma, General, 3.0
Wells Fargo February 2014 - Present
USAA March 2013 - February 2014
USAA May 2010 - February 2013
USAA August 2009 - May 2010
USAA November 2008 - May 2010
Harte-Hanks, Inc. November 2005 - November 2008
Hewlett-Packard April 2004 - November 2005
Reliant Energy April 1999 - April 2004
Skills
Segmentation, Analytics, Data Mining, Statistical Modeling, Competitive Intelligence, Primary Market Research, Forecasting, Web Analytics, Channel Analytics, Business Intelligence, Data Governance, Big Data, SAS, CRM
Education
Yale University 1995 — 1999
Ph.D., Sociology (Emphasis: Org Theory & Behavior)
Baylor University 1994 — 1995
MA, Sociology (Applied Social Research)
Teal Orbit April 2012 - Present
One/Thousand March 2014 - Present
The Monkey and The Elephant March 2014 - Present
Dine and Ditch 2011 - Present
A Pocketful of Change Group March 2009 - Present
Harte-Hanks, Inc. September 2011 - December 2011
Skills
Entrepreneurship, Advertising, Digital Strategy, Marketing, Social Media Marketing, Graphic Design, Creative Direction, Website Development, Social Media, Social Networking, Digital Marketing, SEO, CRM, Account Management, Team Leadership, Marketing Strategy
Education
Art Institute of Philadelphia 2006 — 2011
BS, Graphic Design
Art Institute of Philadelphia 2006 — 2010
BS, Graphic Design
Norwalk High
PISD October 2007 - Present
Harte-Hanks, Inc. April 1999 - March 2002
First USA Bank One May 1994 - March 1999
Skills
Management, Special Education, Teaching, Human Resources, Call Centers
Education
Austin Community College
CDA, General Studies
Harte-Hanks, Inc. October 2012 - November 2014
Marine City Consignment April 2010 - May 2012
Benco Dental March 2010 - September 2010
Bible Babies Care Center April 2009 - September 2009
MovieStop July 2005 - July 2008
Skills
Data Entry, Customer Service, Process Scheduler, Access, Invoicing, Telephone Skills, Customer Satisfaction, Scheduling, Marketing, Outlook, Microsoft Excel, Public Speaking
Education
Austin Community College 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Physical Therapy/Therapist, Freshman
Columbia College 2012 — 2014
General Studies
DeVry University-Illinois
Business Information
Dell February 2015 - Present
Dell October 2011 - Present
Austin Community College March 2009 - December 2011
Lithium Networks January 2009 - July 2009
Harte-Hanks, Inc. June 2007 - November 2007
Skills
Windows Server, Hyper-V, DNS, Microsoft Cluster, Active Directory, Microsoft Exchange, Network Administration, Technical Support, Dell PowerEdge Servers, Troubleshooting, Networking, Customer Service, Dell OpenManage, Virtualization, Audio Engineering, Small Business Server, System Administration
Education
Austin Community College 2011 — 2012
Select Quote July 2014 - Present
Horizon Blue Cross Blue Shield of New Jersey October 2012 - Present
Harte-Hanks, Inc. June 2012 - Present
Adecco Staffing, USA February 2012 - Present
New Landings Corp August 2010 - Present
New Landings March 2010 - Present
Harte-Hanks, Inc. September 2011 - December 2011
Adecco Group September 2011 - December 2011
Sprint April 2000 - June 2010
Sprint Nextel April 2000 - December 2009
Skills
Advertising, Social Media Marketing, Training, Marketing, Social Media, Customer Service, Sales, Copywriting, Call Centers, Management
Education
Barton Co. Community College
Broadcasting
Barton County Community College
Estenson Logistics March 2012 - Present
Amazon.com June 2011 - March 2012
Estenson Logistics March 2006 - June 2011
Harte-Hanks, Inc. March 2005 - March 2006
Skills
Transportation, 3PL, Transportation..., Management, Supply Chain, Logistics, Operations Management, Leadership, Team Building, Logistics Management, LTL, Warehousing, Trucking, Supply Chain..., Truckload
Education
Arizona State University
BA, Business/Communication
Toronto Star April 2014 - Present
Astral Media Inc. February 2010 - April 2014
Metroland April 2009 - February 2010
Peak Performance April 2008 - May 2009
Harte-Hanks, Inc. May 2004 - April 2008
Bacardi September 2001 - July 2003
Skills
Advertising, Marketing, Broadcast, Digital Media, Radio Advertising, Social Networking, Media Planning, New Business Development, Integrated Marketing, Social Media, Digital Strategy, Web Content, Content Strategy, Print, Sales, Publishing, Radio, Management, Advertising Sales, Online Advertising, Digital Marketing, Media Buying, Entrepreneurship, New Media, Email Marketing, Social Media Marketing, CRM, Online Marketing, Account Management, Mobile Marketing
Education
Athabasca University 2013 — 2016
Bachelor of Commerce (BCom), Marketing
Sheridan College 1999 — 2003
Liberal Arts and Sciences, General Studies and Humanities
Harte-Hanks, Inc. September 2013 - December 2013
Self employed May 2012 - August 2013
Self-employed 2012 - 2013
Farmers Insurance January 2006 - May 2012
Skills
Reading, writing and..., Online Research, Creative Writing, Advocacy, Proofreading, History, Archival Research, Historical Research, Editing, Public speaking, Song lyrics and..., Publishing (writing,..., Behavioral intervention, Discrete trial training, Staff Supervision, Cults and alternative..., American History, Critical Thinking, Publishing, Books
Education
University of Missouri-Kansas City 1996 — 1998
Master of Arts (MA), History, 4.00
Unification Theological Seminary 1990 — 1992
Master's degree, Master's in Religious Education, 3.77
State University of New York at Albany 1989 — 1990
Bachelor of Science (BS), Liberal Arts
Battersea Grammar 1972 — 1977
Educated Patients September 2013 - Present
Ensite Productions March 2008 - June 2013
CMM Global April 2004 - March 2008
Harte-Hanks, Inc. September 2000 - November 2003
Skills
PHP, phpMyAdmin, MySQL, CSS, HTML, WordPress, Adobe Creative Suite, Canon DSLR, Video Editing, Troubleshooting, Customer Service, Social Networking, Project Management
Education
Austin Community College
Nipro Medical Corporation September 2011 - Present
Harte-Hanks, Inc. June 2004 - August 2011
Colombian Navy December 1994 - February 2003
Skills
Accounting, Sarbanes-Oxley Act, Internal Controls, Accounts Receivable, Analysis, Finance, Accounts Payable, Account Reconciliation, Auditing, GAAP, Accruals, Invoicing, Journal Entries, PeopleSoft, Financial Statements, General Ledger, Consolidation, PowerPoint, Sarbanes-Oxley, Revenue Recognition, Microsoft Excel, Microsoft Office, Microsoft Word, SAP ERP, SAP Implementation
Education
Nova Southeastern University 2006 — 2009
Master in Accounting, Accounting
Universidad Externado de Colombia 2001 — 2003
Master in Finance, Finance
Universidad de La Sabana 2000 — 2000
AS, Finance
Escuela Naval 'Almirante Padilla' 1991 — 1996
Business Administration, Administration
Escuela Naval 'Almirante Padilla' 1991 — 1994
BS, Naval Sciences
Elemental Karma June 2012 - Present
EZ Mart June 2013 - May 2014
Harte-Hanks, Inc. January 2013 - April 2013
Nothin' Butt Smokes February 2012 - April 2012
Freebirds World Burrito June 2011 - October 2011
Blizzard Entertainment October 2009 - April 2011
Harte-Hanks, Inc. February 2007 - October 2009
Skills
Craft Services, Handmade Jewelry, Jewelry Design, Retail, Customer Service, Gothic, Call Centers, Training, Sales, Painting, Technical Support, Jewelry, Drawing, Craft, Customer Satisfaction, Customer Experience, Social Networking, Fashion Design
Education
Austin Community College 2003 — 2004
none, Mathematics, 3.8
ITT Technical Institute-Austin 1998 — 2000
Associate's of Applied Science, Computer Aided Drafting, 3.2
Harte-Hanks, Inc. February 2012 - Present
Barnes and Noble August 2011 - January 2012
Education
Adamson University 2007 — 2011
Bachelor of Science, Registered Nursing/Registered Nurse
MAXIMUS October 2011 - Present
Harte-Hanks, Inc. November 2008 - January 2011
PharmaForm April 2008 - September 2008
Thixomat Inc. May 2006 - July 2006
Professor Katsuyo Thornton May 2005 - May 2006
Skills
Troubleshooting, Customer Service
Education
University of North Texas 2015 — 2018
Masters of Library Science, Information and library science
University of Michigan 2003 — 2007
BSE, Material Science and Engineering
Austin Community College
Solar Photovoltaics and Solar Thermal systems
Venturi Aeration, Inc. November 1994 - Present
Venturi Aeration of MA, Inc. 1994 - Present
Activated Carbon Resources, Inc. 1992 - 1994
St Basil College August 1992 - June 1993
The Green Book Reports 1990 - 1992
Corporate Environmental Advisors, Inc. 1990 - 1992
Harte-Hanks, Inc. 1986 - 1989
Central Mass Employers Association 1983 - 1988
Koch Process Systems, Inc. January 1982 - September 1986
Bendix, Warner & Swasey 1979 - 1982
Skills
OSHA Instructor, HAZMAT Instructor, Wastewater Technologies..., Wastewater Treatment, Environmental, Water Treatment, Water, Waste, Carbon, Filtration, Sustainability, Remediation, Waste Water Treatment, Environmental Awareness, Climate Change, Water Quality, Municipalities, Solar Energy, Sustainable Development, Environmental Compliance, Energy Efficiency, Recycling, Factory, Hazardous Waste..., Program Management, Renewable Energy, Manufacturing, Sustainable Energy, Training, Alternative Energy, Waste Management, Cleantech, Energy, Environmental Policy, Environmental Consulting, Environmental Impact..., Water Resources, Waste to Energy, Environmental..., EHS, Environmental Auditing, Environmental..., Industrial Wastewater, Water Management, Sustainability..., Water Conservation, Environmental Science, Feasibility Studies, Green Technology, Corporate Social...
Education
College of the Holy Cross 1980 — 1982
Certificate in LR, Labor and Industrial Relations
Armstrong State University 1976 — 1978
Business Management/Economics
University of Maryland University College 1968 — 1971
Business, Legal, Far East Studies
The Catholic University of America 1966 — 1967
Philosophy/Theology
St Basil College 1962 — 1966
BA, Philosophy, History
St Basil Prep 1959 — 1962
Park University August 2011 - Present
CareFusion March 2007 - October 2010
Harte-Hanks, Inc. 2006 - 2007
Genentech, Inc 2004 - 2006
Research College of Nursing July 2003 - December 2003
RDR Solutions, LLC 2002 - 2003
Pharmion 2000 - 2002
Aventis 1997 - 2000
Hoechst Marion Roussel 1994 - 1997
Education
Avila University
BSN, Nursing, Biology
Rockhurst University
N/A
The University of Kansas
MN, Nursing
Merck June 2014 - March 2015
Merck March 2014 - March 2015
Harte-Hanks, Inc. 2012 - 2013
Binger Data Management Group, LLC July 2012 - November 2012
Express Scripts (formerly Medco Health Solutions) 2010 - 2012
Medco Health Solutions 2007 - 2010
PricewaterhouseCoopers 2006 - 2007
Turner Construction September 2002 - September 2005
PowerDsine 1998 - 2001
Optibase 1996 - 1998
Skills
Strategy, Marketing Strategy, Marketing Communications, CRM, Competitive Analysis, Cross-functional Team..., Account Management, Email Marketing, Market Research, Product Management, Direct Marketing, Healthcare, B2B Marketing, Marketing, Business Development, Budgets, B2B, Strategic Planning, Marketing Management, Manage Client..., Lead Generation, Product Development, Business Strategy, Start-ups, Event Management, Contract Negotiation, Management, Project Management, Digital Marketing, Trade Shows, Product Marketing, Integrated Marketing, Client Development, B2B Marketing Strategy, Managed Care, Leadership, Brand Management, Competitive Intelligence, Program Management, Strategic Partnerships, Market Planning, Market Analysis, Training, Strategic Sales..., B2C marketing, Strategy Development, Vendor Relations, Healthcare Marketing, Digital Strategy, Multi-channel Marketing
Education
Baruch College Zicklin School of Business 2003 — 2006
New York, NY
WUJS 1994 — 1995
University of Rhode Island 1990 — 1994
Kingston, RI
Wilbur Cross High School 1988 — 1990
New Haven, CT
SRA International February 2015 - Present
The Great Atlantic & Pacific Tea Company (A&P) March 2014 - January 2015
Harte-Hanks, Inc. April 2010 - November 2013
Fannie Mae May 2009 - May 2010
Harte-Hanks June 2006 - February 2009
Fidelity Investments 2000 - 2006
Fidelity Investments 2000 - 2006
Skills
Ab Initio, SQL, ETL, Agile Methodologies, PL/SQL, SDLC, Data Warehousing, Databases, Oracle, Unix, Business Intelligence, Database Design, Requirements Analysis, Software Development, Data Modeling, Microsoft SQL Server, Process Improvement, Product Management
Education
Odessa State Economics University 1985 — 1989
The Expo Group January 2011 - Present
The Expo Group February 2001 - January 2011
The Dallas Morning News July 1998 - February 2001
The Washington Post September 1997 - June 1998
Harte-Hanks, Inc. July 1995 - July 1997
Disneyland June 1991 - January 1994
Skills
Trade Shows, Public Relations, Advertising, Newsletters, B2B, Internal Communications, Editing, Corporate Events, Event Management, Event Planning, Direct Marketing, Strategic Planning, Copywriting, Email Marketing, Marketing, Marketing Communications, Strategic Communications, Marketing Strategy, Corporate Communications, Account Management, Brand Development, Leadership, Social Media Marketing, Management, Press Releases, Social Networking, Sponsorship, Relationship Marketing, Social Media, Budgets, Blogging, Copy Editing, Strategy
Education
Southern Methodist University 1991 — 1995
Bachelor of Arts
American University 1994 — 1994
Journalism in the City
Harte-Hanks, Inc. February 2009 - Present
Education
Austin Community College
Austin Gutter King August 2013 - Present
HEB August 2010 - January 2013
ProfitFuel October 2005 - August 2009
ProfitFuel October 2005 - August 2009
ProfitFuel October 2005 - August 2009
ProfitFuel October 2005 - August 2009
ProfitFuel October 2005 - August 2009
Harte-Hanks, Inc. August 2003 - October 2005
Dell Computer 2002 - 2003
YMCA of Austin 2001 - 2003
Skills
Team Leadership, Sales, Advertising, Project Planning, Account Management, Online Advertising, Time Management, Leadership, Lead Generation, Management, Sales Process, Office Administration, Superior Client Service, Computer/Technical..., Public Speaking, Presentations, Organization Skills, Marketing, Dispute Resolution, Website Building, Google Adwords, Loss Recovery, Microsoft Office, Microsoft Word, Microsoft Excel, Yahoo Search Marketing, Proficient Typing Skills, 10 Key, Team Building, Direct Mail Campaigns, Martial Arts, Teaching, Relationship-builder..., Networking, Start-ups, Call Centers, Business Development, Customer Service, Sales Operations, Customer Retention, Cold Calling, Access
Education
Texas State University-San Marcos 2013 — 2014
Bachelor of Arts (B.A.), Communication Studies Major, Leadership Studies Minor, Summa Cum Laude
Austin Community College 2010 — 2012
Associate of Arts (A.A.), Speech Communication and Rhetoric
Burnet High School 1994 — 1998
The Boston Consulting Group February 2014 - Present
Harte-Hanks, Inc. July 2012 - February 2014
Harte-Hanks, Inc. June 2010 - July 2012
STAT Resources Inc. November 2008 - June 2010
Bentley University September 2009 - May 2010
Central Michigan University August 2006 - May 2008
Central Michigan University May 2007 - September 2007
Snab-Plus-Service June 2005 - July 2006
Skills
SAS, R, SQL, SAP, Qualtrics, SharePoint, Qualitap, SPSS, Access, Dreamweaver, Market Research, Data Analysis, Multi-channel Marketing, Database Marketing, Marketing Research, CRM, Segmentation, Customer Insight, Analysis, Strategy, Marketing Strategy
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2008 — 2010
MBA
Central Michigan University 2006 — 2008
Master of Science in Administration
Vologda State Pedagogical University 2000 — 2005
Bachelor's
Abila April 2015 - Present
Abila December 2010 - March 2015
Inspired Design by Julie September 2008 - February 2014
Employees Retirement System of Texas May 2007 - August 2008
Harte-Hanks, Inc. November 2004 - April 2007
JE Merit May 1998 - February 2002
Skills
Fund Accounting, Fundraising, Auditing, Accounts Receivable, Accounts Payable, Payroll, Account Reconciliation, Invoicing, QuickBooks, Accounting, Forecasting, Budgets, Training, Human Resources, Analysis, Finance, Financial Statements, Internal Audit
Education
Austin Community College 2009 — 2012
Bachelor Degree, Business Administration, Accounting
Apple January 2015 - Present
Harte-Hanks, Inc. February 2011 - January 2015
Harte-Hanks, Inc. January 2006 - February 2011
Harte-Hanks, Inc. May 2002 - January 2006
Harte-Hanks, Inc. November 2001 - March 2002
Powered, Inc. January 2000 - November 2001
Harte-Hanks, Inc. February 1999 - January 2000
Harte-Hanks, Inc. August 1996 - February 1999
Harte-Hanks, Inc. November 1993 - August 1996
Skills
Call Center, Project Implementation, Certified Project..., Training & Development, Quality Management, Client Services, Direct Marketing, Campaign Management, Customer Service, Lead Management, BPO, Fulfillment Services, NICE, COPC, Service Delivery, Operations Management, Business Process..., Performance Improvement, Outsourcing, Employee Training, Financial Services, Call Centers, Analytics, CRM, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Database Marketing, Lead Generation, Management, Process Improvement, Program Management, Team Leadership, Training, Workforce Management, Vendor Management, Project Management
Education
St. Edward's University 2007 — 2008
Master of Science in Project Management (MSPM)
St. Edward's University 1999 — 2001
Bachelor of Business Administration (BBA)
COPC
Auditor Certification
COPC
Six Sigma Yellow Belt
COPC
Registered Coordinator Certification
Project Management Institute (PMI)
Certified Associate in Project Management (CAPM)
Smarter Solutions
Six Sigma Black Belt Training
Austin Community College
Associate of Applied Science (AAS), Business Management
Synergy HomeCare October 2014 - Present
Harte-Hanks, Inc. February 2012 - April 2012
Primrose Schools March 2011 - January 2012
Westlake Childcare September 2009 - March 2011
Primrose Schools December 2005 - December 2007
Skills
Highly detail oriented, Customer Service, High Organizational..., Adaptability, Communication Skills, Staff Development, Microsoft Office, Multi-line Phone, Flexibility, Multi Tasking, Curriculum Design, Curriculum Development, Team Leadership, Early Childhood..., Data Entry
Education
The Learning Pad 2012 — 2012
Certificate, Phlebotomy Technician/Phlebotomist
Austin Community College 2007 — 2012
Registered Nursing/Registered Nurse
Harte Hanks September 2014 - Present
Vantage Deluxe World Travel January 2014 - September 2014
Harte-Hanks, Inc. April 2012 - January 2014
Harte-Hanks September 2006 - April 2012
Work 'n Gear March 2005 - September 2006
WIN-Enterprises September 2004 - March 2005
Skills
Database Marketing, Analytics, Direct Marketing, CRM, Segmentation, Multi-channel Marketing, SEO, SEM, Email Marketing, Marketing Strategy, Online Marketing, Marketing, Customer Acquisition, Customer Retention, Data Mining, SAS, Lead Generation, Campaign Management, Omnichannel CRM..., Digital & Social..., Acquisition &..., Retention & Loyalty..., Database Construction &..., Campaign Measurement &..., Customer Segmentation &..., Budget Optimization, Marketing Research, Strategy, Leadership
Education
University of Massachusetts Boston 2004 — 2006
MBA, Marketing
Boston University 2007 — 2007
SAS Course
University of Massachusetts Lowell 2007 — 2007
SQL Course
Volgograd State University 1997 — 2002
Bachelor of Arts (BA), Business Administration and Management, General
Atlassian December 2014 - Present
SolarWinds October 2012 - December 2014
Harte-Hanks, Inc. April 2011 - September 2012
TGI Fridays April 2008 - April 2011
Unisys October 2009 - September 2010
Skills
Microsoft Exchange, Blackberry Enterprise..., Microsoft Office, Troubleshooting, Customer Service, Customer Relations, POS, Windows, Help Desk Support, Customer Satisfaction, XP, Windows Server, Technical Support, Active Directory, System Administration, Computer Hardware, SharePoint, Servers, System Deployment, Software Documentation, Databases, Networking, Software Installation, Network Administration, Windows XP, DNS, Windows 7, Network Security, Wireless Networking, Security, TCP/IP, Operating Systems, Call Centers, VPN, Blackberry, Windows XP Pro, Citrix, Access, Microsoft Technologies, Laptops, Switches, VMware, Information Technology, Virtualization, Hardware, Routers
Education
Austin Community College 2006 — 2010
Associates of Applied Science, Local Area Network Administration
Harte Hanks January 2015 - Present
Melissa Garza Photography 2005 - Present
Harte Hanks September 2011 - January 2015
Electronic Arts October 2008 - September 2011
Harte-Hanks, Inc. October 2007 - October 2008
Harte-Hanks, Inc. June 1997 - October 2007
Texas Guaranteed Student Loans February 1996 - May 1997
Skills
Program Management, Cross-functional Team..., Vendor Management, Call Center, Workforce Management, Agile Project Management, Process Improvement, Analytics, Outsourcing, Team Management, Call Centers, Customer Experience, Team Leadership, Account Management, Customer Service, Leadership, CRM, Management
Education
Texas State University-San Marcos 2012 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Austin Community College
A.S, Business Administration
Fiserv Output Solutions January 2013 - Present
SourceLink 2011 - 2012
SourceLink 2009 - 2011
SourceLink 2003 - 2009
Harte-Hanks, Inc. 2001 - 2003
Discover Financial Services 1998 - 2001
Moore Business Communications 1994 - 1998
Skills
Direct Mail, Direct Marketing, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, Variable Data Printing, Digital Printing, B2B, Digital Marketing, Marketing, Account Management, Relationship Marketing, Strategic Planning, Offset Printing, CRM, Sales Management, Mergers & Acquisitions, Product Marketing, Strategic Partnerships, Advertising, New Business Development, Marketing Communications, Print Management, Sales, Product Management, Market Planning, Online Marketing, Sales Process, Cross-functional Team..., P&L Management, Marketing Management, Strategy, Customer Retention, Mobile Marketing, Key Account Management, Business Development, Social Media Marketing, Print On Demand
Education
American InterContinental University
AA, Business & Marketing
Infogroup October 2015 - Present
Deluxe Corporation December 2014 - October 2015
DMA May 2005 - December 2014
Harte-Hanks, Inc. March 2003 - May 2005
IPS Sendero (a Fiserv Company) 2001 - 2003
American Management Systems (a CGI Company) 2000 - 2001
Fair, Isaac & Company 1996 - 2000
Union Pacific (Southern Pacific Lines) 1994 - 1996
Dun & Bradstreet Corporation 1991 - 1994
Skills
Strategic Planning, Business Intelligence, Salesforce.com, Sales Management, Lead Generation, Account Management, New Business Development, Direct Marketing, B2B, Customer Acquisition, Strategic Partnerships, Direct Sales, Banking, Credit Unions, Consultative Sales..., Business Development, Marketing, Solution Selling, Sales Presentations, SaaS, CRM, Management, Analytics, Selling, Sales, Integrated Marketing, Sales Operations, Consulting, Sales Process, Product Development, Market Analysis, Financial Services, Digital Marketing, Executive Management, Strategy, Negotiation, Leadership, Marketing Strategy
Education
Benedictine University 1985 — 1989
B. A., Business Economics
H & R Block January 2015 - January 2015
A+ Student Staffing October 2014 - December 2014
Harte Hanks September 2014 - October 2014
Clinical Pathology Laboratories May 2012 - August 2012
Remedy Intelligent Staffing December 2011 - March 2012
Nurse Staffing for Speciality For Children (A Seton Childrens Medical Clinic) August 2011 - September 2011
Harte-Hanks, Inc. May 2007 - November 2009
Staffmark May 2005 - May 2007
Skills
Customer Service, Time Management, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Healthcare, Nonprofits, Outlook, Office Management, Insurance, Process Scheduler, HIPAA, Excellent Oral and..., Detail Oriented, Outstanding Customer..., Knows MS Word, Excel,..., Medical Billing, Medical Administration, Medical Insurance, Insurance Verification
Education
Iowa Central Community College 2015 — 2016
Certificate in Medical Billing and Coding, Medical Billing and Coding
Austin Community College 2012 — 2012
Administrative Assistant and Secretarial Science, General, 4.0
Austin Community College 2011 — 2011
Certificate, Medical Office Administration with Billing and Coding, 4.0
The University of Texas at Dallas 1984 — 1993
Bachelor of Science, Business Administration
Stoic April 2015 - Present
King 2015 - 2015
King 2015 - 2015
Super Happy Fun Fun September 2012 - October 2014
Open Arms September 2012 - January 2013
Super Happy Fun Fun April 2012 - September 2012
Stoic March 2011 - March 2012
Harte-Hanks, Inc. 2011 - 2012
Harte Hanks January 2009 - October 2010
Bioware January 2008 - January 2009
Skills
Video Games, Game Development, Game Design, Scrum, Quality Assurance, Creative Writing, Software Quality..., Video Game Production, Creative Direction, JIRA, Improvisational Comedy, User Experience, Perforce, Technical Support, OS X, Management, Agile Project Management, Technical Writing, iPhone, iOS, Online Gaming, Agile Methodologies, Customer Satisfaction, Software Project..., Social Media, Facebook, Content Management, Mobile Applications, Social Media Marketing, HDI Certified Analyst &..., Certified Scrum Master, Project Management, Entertainment, Public Speaking, Cross-functional Team..., Leadership, Market Analysis, Product Management
Education
The University of Texas at Austin 2005 — 2007
Bachelor of Arts (B.A.), Japanese Language and Literature, 3.7
Austin Community College 2003 — 2005
Associate's Degree, Japanese Studies, 3.8
Hollywood Performing Arts Magnet
High School, Musical Theatre
United Marketing Communications September 2013 - May 2015
Mercury-Werks February 2011 - June 2012
Valassis August 2007 - February 2011
Archstone Smith Properties July 2005 - July 2007
Harte-Hanks, Inc. January 2006 - November 2006
Skills
Marketing Communications, Account Management, Event Marketing, Email Marketing, Marketing Strategy, Social Media, CRM, Event Planning, Team Building, Database Marketing, Sales
Education
Emerson College 2004 — 2005
Master of Arts, Integrated Marketing Communications
Bentley University 1999 — 2003
Bachelor of Science, Marketing
Harte-Hanks, Inc. April 1993 - Present
Education
Austin Community College
Palm Beach Community College
Topgolf May 2014 - Present
Topgolf January 2013 - May 2014
512 Solutions November 2012 - January 2013
The Range Golf Center & Sports Bar December 2011 - December 2012
Z'Tejas Southwestern Grill February 2009 - December 2011
The Drive Bar & Grill, LLC April 2007 - January 2009
Z'Tejas Southwestern Grill September 2005 - May 2007
Xanterra Parks & Resorts April 2005 - August 2005
Perkins & Marie Callendars, Inc. September 2003 - April 2005
Harte-Hanks, Inc. September 2002 - September 2003
Skills
Team Building, Leadership, Inventory Management, Sales, Leadership Development, Program Management, Training, Adobe Captivate, Hiring, Restaurants, Time Management, Restaurant Management, Wine, Food, New Business Development, Listener, Adobe Bridge, Adobe Creative Suite, Event Management, Hospitality, Management, Event Planning, Customer Service
Education
Texas State University-San Marcos 2001 — 2003
Math/Physics
Angelo State University 1998 — 2000
Physics
Andersen Industries, Inc. October 2003 - Present
Harte-Hanks, Inc. March 2001 - September 2003
Harte-Hanks, Inc. June 1997 - February 2001
Skills
Office Management, Management, Inventory Management, Purchasing, Accounts Payable, Accounts Receivable, Invoicing, Microsoft Office, Customer Service, Receptionist Duties, Data Entry, Sales, Access, Reports, Organization
Education
Barstow Community College 2014 — 2016
Associate's degree, Business/Managerial Economics
Watterson College, Pasadena CA 1997 — 1999
Computer Information Specialist Certificate
Chaffey College, Ontario, CA 1992 — 1993
Associate's Degree, Business Administration and Management, General
Apogee Physicians 2015 - Present
Consilium Staffing 2012 - 2015
Staff Care, an AMN Healthcare company June 2008 - May 2012
Edward Jones 2007 - 2008
Harte-Hanks, Inc. May 2005 - September 2006
Skills
Contract Negotiation, Market Research, New Business Development, Team Leadership, Business Strategy, Training & Development, Account Management, Developing Client..., Business Development, Recruiting, Team Building, Cold Calling, Employee Training, Sales Process, Sales, Leadership, Sourcing, Sales Management, Customer Service
Education
Baylor University 2000 — 2004
Houston Community College August 2014 - Present
COMPUTER EXPLORERS/ICED June 2012 - 2014
LSU Health Sciences Center 2011 - 2012
Harte-Hanks, Inc. 2009 - 2011
City of Texarkana, Arkansas 2007 - 2009
University of Phoenix 2003 - 2007
Maricopa County 2005 - 2006
Skills
Staff Development, Curriculum Design, Curriculum Development, Teaching, Teacher Training, Educational Technology, Instructional Design, Faculty Development, Instructional Technology, Technology Integration, Higher Education, Public Speaking, Coaching, Adult Education, E-Learning, Classroom, Program Development, Educational Leadership
Education
Prairie View A&M University 2012 — 2016
Doctor of Philosophy (Ph.D.), Educational Leadership
Arizona State University
Master of Education (MEd), Secondary Education/ Educational Technology
Henderson State University
Bachelor of Science (B.S.), Social Sciences
HubSpot July 2014 - Present
Avention October 2012 - July 2014
Harte-Hanks, Inc. September 2011 - October 2012
Aberdeen Group, a Harte-Hanks Company July 2009 - October 2012
Aberdeen Group March 2007 - July 2009
Aberdeen Group, Inc, March 2007 - January 2008
T-Mobile USA April 2005 - March 2007
Skills
B2B Marketing, Solution Selling, Demand Generation, B2B, New Business Development, Account Management, Salesforce.com, Lead Generation, Consultative Selling, Cold Calling, Mobile, Social Media Marketing, Online Marketing, Online Advertising, SaaS, Go-to-market Strategy, Enterprise Software, Sales Process, Direct Sales, Marketing Strategy, Selling, Marketing, Sales Operations, Sales Management, Business Development, Mobile Devices, Start-ups, Sales Enablement, Sales Enablement Tools, Field Enablement, Field Readiness, Sales Execution, CRM, Leadership, Strategy, Product Marketing, Business Intelligence, Sales
Education
Bates College 2000 — 2005
Bachelor of Arts (BA), Economics
BeeVee Marketing 2015 - Present
Philips Healthcare January 2011 - December 2014
Philips Lifeline October 1999 - January 2011
Harte-Hanks, Inc. September 1997 - September 1999
Blue Cross Blue Shield of Massachusetts April 1995 - September 1997
Daniel Dennis and Company 1991 - 1995
Extech Instruments 1989 - 1991
Skills
Marketing Strategy, Direct Marketing, Cross-functional Team..., Lead Generation, Integrated Marketing, Digital Marketing, Marketing Communications, Strategy, Marketing, Leadership, Strategic Planning, Market Planning, Product Marketing, Management, Segmentation, Research, Customer Service, New Business Development, B2B, Online Marketing, Customer Acquisition, Team Building, Product Launch, Business Development, Advertising, Product Management, Market Research, Marketing Management, Email Marketing, Database Marketing, Medical Devices, Strategic Partnerships, Social Media Marketing, Sales Operations, Public Speaking, Competitive Analysis, Customer Insight, Direct Mail, Online Advertising, Account Management, CRM, Business Strategy, Strategic Communications, Go-to-market Strategy, Executive Management, Brand Development, Analysis, Analytics
Education
University of Massachusetts Boston 1992 — 1994
Master of Business Administration (MBA), Marketing
Bentley College 1985 — 1989
Bachelor's degree, Marketing/Public Relations
Babson College 2009 — 2009
Executive Education, Leadership and Influence
Duke Office of Research Informatics May 2015 - Present
Duke Office of Clinical Research (DOCR) May 2014 - April 2015
Duke Office of Clinical Research (DOCR) November 2010 - May 2014
Kelly Technical Services March 2008 - October 2010
Nortel Networks November 2007 - March 2008
Tower Fasteners May 2006 - August 2007
Continuum Applied Technology / CORRIDOR Software December 2003 - July 2004
Harte-Hanks, Inc. September 2002 - July 2003
Bluebonnet Trails Community Services February 2002 - September 2002
Skills
Data Analysis, Database Design, SAS, Data Management, Databases, Process Improvement, Access, Project Management, Microsoft Office, Visual Basic, Program Management, SQL, SDLC, Oracle, Healthcare Information..., Software Documentation, ETL, HIPAA, HTML, MySQL, VBA, JavaScript, Advanced Access Database, Atlas.ti, Click Commerce eIRB, SAS Enterprise Guide 4.3, HTML + CSS, RedCap/RedCap Survey, Systems Analysis and..., Website Design, Deduce, Base SAS 9.2/9.3, Deduce GEO, SAS Macros, RedCap API, SAS Graph, Good Clinical Practice..., 21 CFR Part 11, EDC, Aptana Studio, LabVantage
Education
Pitt Community College 2010 — 2011
AHIMA License Certified Healthcare Technology Specialist, HITECH Workforce Training
Austin Community College 2000 — 2002
Associate's Degree, C.I.S.-Computer Programming
Microsoft August 2015 - Present
FantasySalesTeam February 2013 - July 2015
Profitecture March 2013 - February 2014
Harte-Hanks, Inc. January 2011 - February 2013
Aberdeen Group (HHS) July 2008 - January 2011
Aberdeen Group (HHS) May 2006 - July 2008
TechTarget June 2005 - May 2006
Skills
Marketing Automation, Lead Scoring, Sales Management, Funnel Management, B2B Marketing, Social Media, Nurture Marketing, Demand Generation, Data Quality, Marketing Technology, Social Listening, Sales and Marketing..., Marketing Strategy, Digital Marketing, SalesForce.com, Sales Pipeline..., Business Management, Marketing, Management, Salesforce.com, Gamification, Sales Incentive Programs, Product Marketing, Incentive Programs, Sales, CRM, Market Research, New Business Development, Sales Process, Business Development, Lead Generation, Account Management, Social Media Marketing, Strategy, Solution Selling, Sales Operations, Key Account Management, Thought Leadership, Go-to-market Strategy, Leadership, Entrepreneurship, Multi-channel Marketing, Product Development, Program Management, Strategic Partnerships, SaaS, Training, Enterprise Software, Consulting, Start-ups
Education
Babson College 2001 — 2005
BS in Business Management
Wells Fargo Home Mortgage January 2015 - Present
Robert Half Finance & Accounting July 2014 - December 2014
URS Texas Tollway April 2013 - August 2013
Harte-Hanks, Inc. October 2012 - December 2012
Adams & Polunsky Ad Valorem Tax Advisors April 2010 - August 2011
Assessment Technologies, Ltd. May 2007 - December 2007
West Corporation October 2006 - March 2007
JPMorgan Chase November 2000 - August 2006
Skills
Ad Valorem, Property..., Administrative..., Microsoft Excel, Customer Service, Spreadsheets, Accounting, Call Centers, Filing, Account Reconciliation, Access, PowerPoint, Microsoft Office, Time Management, QuickBooks
Education
Ashford University 2005 — 2010
Bachelor of Science, Psychology
Southern Refrigerated Transport July 2015 - Present
Rx Direct Pharmacy Inc May 2013 - May 2015
Harte-Hanks, Inc. July 2011 - March 2013
Sears Holdings Corporation October 2008 - January 2010
Skills
Customer Service, Sales, Marketing, Account Management, Management, Advertising, Marketing Strategy, Leadership, Social Media Marketing, Marketing Communications
Education
Henderson State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Marketing
University of Arkansas Community College-Hope 2002 — 2003
Business Administration and Management, General
Hope High School 1998 — 2002
High School, 3.75gpa
HEB June 2011 - Present
Regal Entertainment Group November 2007 - July 2011
Harte-Hanks, Inc. September 2007 - November 2007
Skills
Customer Service, Logical Thinker, Logical Approach, Well-organized, Precise, Artistic Eye, Artistic Abilities, Artistic Vision, Creativity, Problem Solving, Microsoft Office, Exceptional versatility..., Microsoft Word, Facebook, Event Planning, Data Entry, PowerPoint, Communication, Customer Satisfaction, Teamwork, Critical Thinking, Management, Retail, Telephone Skills, Cashiering, People Skills, Phone Etiquette, Social Networking, Cash Handling, Time Management, Retail Sales, Creative Writing, Photoshop, Microsoft Excel, Leadership, Social Media, Typing, Cash Register, Social Media Marketing, Team Management, Employee Training, Inventory Control, Blogging
Education
Austin Community College 2015 — 2017
Information Technology
the Health Center of Galloway May 2011 - Present
Harte-Hanks, Inc. September 2005 - September 2006
Jlodge September 2002 - August 2004
JLodge Call Center January 2003 - July 2004
Skills
Healthcare, Customer Relations, Problem Solving, Non-profits
Education
Atlantic Cape Community College 2008 — 2012
AS in Science, Human Services, B
Atlantic Cape Community College 2006 — 2006
Certificate, Business
Academy of Computer Careers 2002 — 2003
Certificate, PC Technician with Networking
Academy of Computer Careers
Atlantic Cape Community College
Associate Degree of Science, Human Services; Social Worker
Cigna Healthspring May 2014 - Present
FedEx Express June 2013 - Present
Sprint by Wireless Lifestyle September 2012 - April 2013
Hollywood Casino at Kansas Speedway August 2011 - September 2012
Harte-Hanks, Inc. May 2010 - May 2011
New Direction Church November 2006 - November 2007
Harrah's Entertainment August 2005 - November 2006
Skills
Public Relations, Recruiting, Human Resources, Social Networking, Marketing, Employee Benefits, Advertising, Interviews, Training, Sourcing, Employee Training, Management, Hiring, Administration, Onboarding
Education
Ashford University 2009 — 2011
Masters, Organizational management/Human resources
Arkansas State University 2002 — 2005
B. A, Communications; Public Relations, Communications August 2005
Stitch Fix November 2014 - Present
Harte-Hanks, Inc. October 2013 - October 2014
Go Social Wise June 2013 - August 2013
Cat Pounce April 2012 - November 2012
Plemmons Student Union August 2011 - December 2011
Plemmons Student Union April 2008 - December 2011
Skills
Adobe Creative Suite, Facebook, Twitter, Tumblr, Wordpress, Skype, Memes, Microsoft Office, Blogger, Google+, YouTube, StumbleUpon, Pinterest, Press Releases, WordPress, Social Networking
Education
Appalachian State University 2007 — 2011
Bachelor of Science, Communication; Advertising
University of Sunderland 2009 — 2010
media and society
TEKsystems July 2014 - Present
Lone Star Circle of Care March 2012 - May 2014
TEKsystems August 2011 - February 2012
Computer Task Group July 2006 - October 2010
TEKsystems May 2006 - June 2006
Harte-Hanks, Inc. March 2004 - May 2006
TEKsystems July 2003 - February 2004
TEKsystems October 2000 - February 2003
Kurion.com Inc December 1999 - May 2000
TEKsystems November 1998 - November 1999
Skills
Stored Procedures, ETL, Data Modeling, DB2, Business Intelligence, Data Analysis, PostgreSQL, Pentaho, OLTP, Forensic Accounting, Healthcare Information..., SQL Server 2000-2008, Microsoft SQL Server, Database Design, SQL, Oracle, Database Administration, Data Warehousing, Databases, T-SQL, Relational Databases, SSIS, SSRS, Sybase, Data Integration, Visio, Data Migration, PL/SQL, SDLC, XML
Education
Austin Community College 1984 — 1995
Associate of Applied Science, Computer Information Systems
RealPage, Inc. June 2012 - Present
RealPage, Inc. October 2011 - June 2012
Match.com October 2007 - October 2011
Harte-Hanks, Inc. January 2007 - October 2007
Entriq 2006 - 2007
Dollar Thrifty Automotive Group 2005 - 2006
Skills
ASP.NET MVC, C#, jQuery, WCF WebServices, Entity Framework, LINQ, Web Services, TFS, .NET, Visual Studio, ASP.NET, Agile Methodologies, HTML, Web Applications, SOA
Education
Maharishi University of Management 2005 — 2007
Master of Science, Computer Science
Addis Ababa University 1997 — 2003
Bachelor of Science, Electrical & Computer Engineering
Harte-Hanks, Inc. October 1996 - Present
Skills
Call Centers, Email Marketing, CRM, Account Management, Customer Service
Education
Ateneo de Manila University
Philippine School of Business Administration
New Signature September 2011 - Present
Harte-Hanks, Inc. 2007 - 2011
Whole Foods Market January 2006 - August 2007
Fry's Electronics May 2004 - December 2005
University of Texas at Austin January 2000 - May 2004
Skills
Active Directory Users..., ADSI Edit, BlackBerry Enterprise..., BlackBerry..., BlackBerry® Manager, Comma Separated Value..., Lightweight Directory..., Microsoft Exchange..., Microsoft Exchange..., Microsoft Lync Server..., Office Communications..., Office Communications..., Remote Desktop Protocol..., Windows Server 2003, Windows Server 2008, Xbox Live, Powershell, Microsoft Office, Technical Writing, Technical Training, Cloud Computing, Hosted Solutions, Microsoft Exchange..., Unified Client..., Microsoft Partner, Microsoft Servers, Microsoft Technologies, Microsoft Technology, Microsoft Operating..., Microsoft Exchange, Lync Server 2010, Microsoft Certified..., Blackberry Enterprise..., XP, Active Directory, Troubleshooting, Computer Hardware, Blackberry, Windows Server, SharePoint, Office 365, Technical Support, Unified Communications, System Administration, Windows, Windows XP, DNS, Windows 7, Microsoft Office...
Education
Austin Community College 2010 — 2010
Certificate, PC Technician Series
The University of Texas at Austin
ADT November 2013 - Present
Harte-Hanks, Inc. May 2006 - November 2013
Auxis December 2005 - May 2006
MICROS Systems Inc 2004 - 2005
EcoSuite Corporation May 2000 - September 2004
Rockwell Automation 1999 - June 2000
South Florida Water Management District 1995 - 1998
Skills
ERP, Project Management, CRM, Databases, Supply Chain, IT Strategy, Disaster Recovery, Supply Chain Management, Data Warehousing, Software Development, Oracle, Microsoft SQL Server, Integration, Consulting, Information Technology, Vendor Management, Leadership, Business Intelligence, Enterprise Architecture, Architecture, SQL
Education
Alabama Agricultural and Mechanical University 1988 — 1994
PhD, MS
UL August 2012 - Present
Harte-Hanks, Inc. January 2005 - July 2012
Postfuture, Inc. 1999 - 2005
Affiliated Computer Services January 1999 - December 1999
Canmax Retail Systems July 1993 - December 1998
danNet a/s 1988 - 1993
Christian Rovsing A/S 1983 - 1987
Skills
Databases, Integration, SQL Server, Architecture, Windows, Software Development, Business Analysis, IT Management, Program Management, Customer Relations, IT Operations, Team Leadership, Web Development, Budgeting, Team Building, Analysis, Process Improvement, Application Development, Microsoft SQL Server, Troubleshooting, XML, ITIL, SQL, Project Management, Budgets, Customer Service, Enterprise Architecture, Database Design, E-commerce, Data Warehousing, SharePoint, Agile Methodologies, SDLC, Business Intelligence, Vendor Management, Cloud Computing, IT Strategy, Software Project..., Disaster Recovery, SaaS, Solution Architecture, Requirements Analysis, Data Center, IT Service Management, Visio, Security, Architectures, Agile Project Management, CRM, Scrum
Education
Aalborg Universitet
Master of Science (MS), Electrical Engineering
Planview Inc July 1998 - Present
Harte-Hanks, Inc. July 1993 - July 1998
Skills
Change Management, Pre-sales, Solution Selling, Requirements Analysis
Education
Western International 2005 — 2007
Business Administration
Austin Community College
Pinpoint Systems Corporation January 2012 - Present
Putnam Investments 2010 - 2012
Harte-Hanks, Inc. November 2009 - September 2011
Bay Path College 2007 - 2011
Epsilon January 2007 - November 2009
Putnam Investments, Inc December 2000 - February 2007
Skills
Email Marketing, Direct Marketing, Creative Direction, Marketing Strategy, Data Analysis, Analytics, Marketing, Business Analysis, CRM, Customer Insight, Database Marketing, Digital Marketing, Lead Generation, Segmentation, Social Media Marketing
Education
Bay Path University 2007 — 2010
BS, Executive Business Management
Clark University 2000 — 2001
Certificate in Computer Programming and Web Development
TBC Corporation September 2015 - Present
TBC Corporation March 2013 - September 2015
TBC Corporation May 2012 - March 2013
TBC Corporation July 2012 - February 2013
Harte-Hanks, Inc. August 2011 - April 2012
Convergys January 2008 - July 2011
ADT Security Services July 1998 - January 2008
Park HIll High School 2003 - 2004
Park Hill South High School August 2001 - May 2002
Skills
Outlook, SharePoint, Lotus Notes, Sametime, Cognos, CRM software, Analysis, Word, Microsoft Office, Customer Service, PowerPoint, Excel, SharePoint Designer, Internet Explorer, Web Parts, Research, Problem Solving, Coaching, Mentoring, Instructing, Active Learning, Teaching, Lesson Planning, Classroom Management, Learning Styles, Leadership Development, iPhone, Android, Cheerleading, Call Centers, Hiring, CRM, Team Leadership, Quality Assurance, Team Building, Microsoft Word, Employee Relations, Performance Management, Vendor Management, Recruitment Training, Process Improvement, Microsoft Excel, Training, Customer Satisfaction, Supervisory Skills, Sales, Account Management, Project Management, Enterprise Software, Customer Experience
Education
Baker University 2005 — 2007
Master, Business Administration
University of Missouri-Kansas City 1998 — 2004
BA, History, Secondary Education
Park Hill High School 1994 — 1998
Diploma, College Prep Certificate
Harte-Hanks, Inc. April 2007 - Present
Cross Country Automotive Services 2004 - 2007
Skills
Direct Marketing, Analytics, Database Marketing, SAS, Segmentation, Multi-channel Marketing, Integrated Marketing, CRM, Email Marketing, Customer Acquisition, Campaign Management, Direct Mail, Web Analytics, Marketing Analytics, Marketing Research, Customer Insight, Marketing Automation, Lead Generation, Marketing Strategy, Digital Marketing, B2B Marketing, Interactive Marketing, SEM, Demand Generation, Omniture, Relationship Marketing, Competitive Analysis, Google Analytics, Digital Strategy, Mobile Marketing, Market Research, Online Advertising, Market Analysis, Leadership, Online Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2011
MBA, Marketing, Statistics
Babson College 2000 — 2004
Bachelor of Business Administration, Marketing, Economics
Harte-Hanks, Inc. 2003 - 2015
ASE Group and Bossler Hix Personnel 2001 - 2003
Skills
Training, Process Improvement, Budgets, Event Planning, Direct Marketing, Account Management, Project Management, Microsoft Excel, Event Management, Social Media, New Business Development, Lead Generation, CRM, Email Marketing, Direct Mail, Microsoft Office, Coaching, Integrated Marketing, Organizational..., Outlook, Salesforce.com, Research, Relationship Management, Negotiation, Inventory Control, Profitable, Invoicing, Inventory Management, Quality Management, Documentation Practices, Quality Assurance, Quality Auditing, Corrective Actions, Mentoring, Employee Training, Training Delivery, Subject Matter Experts, Manage Client..., Presentations, Writing, Teamwork, Strategic Communications, Communication, Volunteer Management, Team Leadership, Leadership, Management, Customer Service, Team Building, Strategic Planning
Education
Avila University 2013 — 2015
Master of Science in Organizational Development
Creighton University
Bachelor of Arts (B.A.), English / Communications
Johnson County Community College
General Business & Hospitality Management
Nelson High
HomeAway.com July 2012 - Present
Harte-Hanks, Inc. March 2008 - July 2012
ClientLogic 2004 - 2006
Skills
Workforce Management, Call Center, BPO, IEX, Customer Experience, Inbound Marketing, Customer Satisfaction, Analytics, Vendor Management, Outsourcing, COPC, Operations Management, Avaya, Account Management, Customer Service, Contact Center..., Process Improvement, Cross-functional Team..., Six Sigma Yellow Belt, COPC Registered..., Microsoft Excel, Team Leadership, Call Centers, Six Sigma, Sales, Leadership, Salesforce.com
Education
Abilene Christian University 2000 — 2002
Master of Science, Psychology
Texas A&M University 1995 — 1999
Bachelor of Arts (B.A.), Psychology
Staples August 2015 - Present
eBay Enterprise May 2013 - August 2015
Harte-Hanks September 2012 - May 2013
Harte Hanks June 2011 - September 2012
Harte-Hanks, Inc. November 2009 - June 2011
Center for Marketing Technology at Bentley University August 2008 - May 2009
Skills
Unica, PL/SQL, Marketing Strategy, Marketing, SPSS, SAS, CRM, Database Marketing, Market Research, Multi-channel Marketing, Business Intelligence, Analytics, Direct Marketing, Analysis, Market Analysis, Segmentation, Competitive Analysis, Marketing Research, Web Analytics, Integrated Marketing, Strategy, Customer Insight, Digital Marketing
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2007 — 2009
MBA/MSMA, Marketing and Marketing Analytics
University of Miami - School of Business 2003 — 2007
BBA, Marketing and Public Relations
FedEx May 2012 - Present
Harte-Hanks, Inc. January 2010 - September 2012
Skills
Customer Service, French, Databases, Data Entry, French to English, Troubleshooting, Technical Support, Windows Server, Help Desk Support, Servers, Windows, Windows 7, Computer Hardware, Active Directory, Networking, System Administration, DNS, Windows XP, Operating Systems, Network Administration, Software Installation, Linux, VoIP, Customer Support, Lync, Microsoft Office, Software Documentation, Lync Server 2010, System Deployment, Microsoft Technologies, Software, Cloud Computing, SQL
Education
Texas State University-San Marcos 2013 — 2015
Bachelor's degree, Computer Science
Austin Community College 2002 — 2009
Lycee Jean Mermoz 1998 — 1999
Baccalaureat S specialite Math
Centre international de Valbone 1996 — 1998
Park University
Sirna Brothers Hauling LLC September 2009 - Present
Staples 2006 - 2010
Harte-Hanks, Inc. 1998 - 2005
Skills
Database Marketing, Direct Mail, Direct Marketing, Multi-channel Marketing, Marketing Automation, Customer Retention, Email Marketing, Account Management, Data Processing, Cold Calling, Integrated Marketing, Analytics, B2B, Debris Removal, Customer Satisfaction, New Business Development, Junk Removal, Lead Generation, Customer Acquisition, Online Marketing, Small Business, Marketing, Customer Service, Strategic Planning, Sales
Education
Baker University 2005 — 2009
bachelors, buisness
Bishop Ward High School 1985 — 1989
NBC November 2013 - Present
Self Employed December 2012 - Present
The Blind Pig Pub December 2011 - November 2012
The Horseshoe Lounge June 2011 - September 2011
Uptown Realty May 2004 - October 2008
Gila Corporation May 2004 - May 2005
Texican Productions January 2003 - May 2003
Harte-Hanks, Inc. August 1998 - June 2001
US Army April 1993 - October 1998
Skills
Music Festivals, Stage Management, Event Planning, Event Management, Events, Music Industry, Music Production, Film Production, Feature Films, Independent Film, Film Festivals, Public Relations, Marketing, Tour Management, Acting, Merchandise, Tour Booking, Tour Planning, Live Events, Social Networking, Production Managment
Education
Austin Community College 2010 — 2011
Real Estate
St. Edward's University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Paris High School 1987 — 1989
North Lamar High School 1985 — 1987
Epsilon June 2013 - Present
Harte-Hanks, Inc. February 2011 - May 2013
Micro Works Computer Center September 2010 - January 2011
Hubbard-Hall Inc. January 2010 - August 2010
Skills
Database Marketing, Marketing Strategy, Market Research, Customer Insight, Direct Marketing, Data Analysis, SQL, SAS, SPSS, Campaign Management, Unica, Crystal Xcelsius, Marketing, Marketing Analytics
Education
Bentley University 2009 — 2010
Certificate, Business Analytics
Bentley University - Elkins B. McCallum Graduate School of Business 2009 — 2010
MS, Marketing Analytics
University of Nottingham - Nottingham University Business School 2005 — 2009
BA, International Business with Communication Studies
Fringe Benefit Group October 2014 - August 2015
Harte-Hanks, Inc. September 2010 - August 2013
Harte-Hanks, Inc. September 2009 - September 2010
Harte-Hanks, Inc. March 2009 - September 2009
Harte-Hanks, Inc. September 2008 - March 2009
Harte-Hanks, Inc. October 2007 - September 2008
Harte-Hanks, Inc. June 2007 - October 2007
IKEA Group January 2007 - June 2007
Fringe Benefit Group June 2004 - June 2006
Skills
Word, Excel, Acess, Microsoft Excel, Microsoft Word, Online Advertising, Google Analytics, Omniture, E-commerce, Google Adwords, Social Media Marketing, Mobile Marketing, CRM, Xbox 360, Hardware, Lead Generation, Xbox
Education
Austin Community College 2002 — 2007
Computer Aided Drafting Architectural Speciality, Architecture
Savannah College of Art and Design September 2012 - Present
aled:ink January 2004 - Present
Philadelphia University January 2012 - December 2012
Harte-Hanks, Inc. January 2011 - January 2012
Spiker Design Inc January 2007 - January 2009
CREATiVENESS January 2005 - January 2007
Skills
Social Media Marketing, Marketing Strategy, Web Development, User Experience, User Interface Design, User-centered Design, Mobile Marketing, Graphic Design, ActionScript, Flash, Adobe Creative Suite, Photoshop, HTML, Illustrator, Dreamweaver, Web Design, Creative Direction, Multimedia, PHP, JavaScript, Interaction Design, Graphics, Email Marketing, Information Architecture, Adobe Fireworks, XML, Concept Design, InDesign, User Interface, Brochures, Logo Design, Typography, Flash Animation, XHTML, HTML 5, CSS, Layout, Digital Marketing, Creative Strategy, Information Design, Illustration, Experience Design, jQuery, Corporate Branding, Concept Development, WordPress, E-commerce, Marketing, After Effects, Web Standards
Education
Philadelphia University 2007 — 2009
Master's, Digital Design
Art Institute of Philadelphia
Philadelphia University
Saint Joseph's University - Erivan K. Haub School of Business
Master's, International Marketing
Wireless Lifestyle February 2013 - Present
Harte-Hanks, Inc. September 2012 - December 2012
Walmart Connection Center January 2011 - April 2012
H&R Block January 2009 - January 2011
Sprint Nextel January 2007 - January 2009
T-Mobile January 2006 - January 2007
Skills
Aircraft Maintenance, Telecommunications, Data Entry, Aviation, Aircraft, Mechanics, Microsoft Word, Team Leadership, Microsoft Office, Inventory Management, Customer Satisfaction, Customer Service, Sales, Call Centers, Troubleshooting, Leadership, Process Improvement
Education
Aviation Institute of Maintenance-Kansas City 2010 — 2012
Airframe & Powerplant, Aviation Maintenance
Santa Monica Community College 2000 — 2001
A.A. Degree, Marine Biology
American Tower May 2015 - Present
Harte Hanks, Inc. July 2013 - February 2015
Harte Hanks, Inc. September 2011 - July 2013
Philips October 2006 - September 2011
Verizon Telecommunications June 2004 - September 2006
Skills
Software Quality..., Database Validation, Ab Initio basics for..., Databases, Scrum, Data Validation, Agile Methodologies, System Testing, Test Automation, Testing, Quality Assurance, Microsoft SQL Server, Software Development, Project Delivery, SharePoint, Project Management, .NET, Test Management, Requirements Analysis, SDLC, Oracle
Education
Acharya Nagarjuna University 1996 — 1998
Master's Degree, Computer Science
B.S.S.S High school, Repalle
SpareFoot July 2012 - Present
Albert's Comics and More July 2012 - September 2012
Harte-Hanks, Inc. November 2002 - July 2012
The University of Texas at Austin August 1998 - August 2002
Skills
Advertising, Customer Service, Online Marketing, Social Media, New Business Development, Social Networking, Microsoft Office, Marketing, Sales, Team Building, Social Media Marketing
Education
Austin Community College 1996 — 1998
None Yet, Business/Commerce, General, 3.75 GPA
The University of Texas at Austin 1993 — 1997
None yet, Management Information Systems, General, 2.50 GPA
JPMorgan Chase January 2015 - Present
Harte Hanks, Inc. February 2013 - December 2014
Nutrisystem July 2012 - October 2012
Nutrisystem December 2011 - June 2012
GMR Marketing November 2011 - December 2011
Dr. Michelle Copeland Skin Care May 2011 - October 2011
Keystone Mercy Health Plan June 2010 - March 2011
PlaySay Inc. January 2010 - November 2010
Jimmy John's May 2008 - September 2008
Vector Marketing July 2007 - September 2007
Skills
Social Media Marketing, Email Marketing, Social Media, Sales, Public Relations, Advertising, Microsoft Excel, PowerPoint, Microsoft Office, Direct Mail, Teamwork, Microsoft Word, Data Entry, Guerrilla Marketing, Dreamweaver, Responsys Interact, Radian6, Omniture, Constant Contact, Graphs, Pivot Tables, SQL Server Management..., Unica, Filezilla, Visual Studio, Netezza, Tableau, Marketing Strategy, Competitive Analysis, Entrepreneurship, Market Research
Education
Gwynedd Mercy University 2010 — 2012
Master of Science in Management, Business Management
Temple University - Fox School of Business and Management 2005 — 2010
Bachelor of Business Administration, Marketing and International Business
Beijing Language and Culture University 2009 — 2009
Mandarin
KCul Foundation Korean Academy
Korean
Boingo Wireless October 2014 - Present
City of Grapevine May 2014 - October 2014
Scott & White Healthcare August 2012 - June 2014
Hospital Housekeeping Systems January 2011 - June 2012
Sports South LLC September 2009 - November 2010
Geek Choice 2008 - 2009
ARC I.T. team, (State Dept. of Texas, DSHS, Contract) 2006 - 2008
Harte-Hanks, Inc. May 2006 - January 2007
Skills
Windows Server, Troubleshooting, Networking, Network Administration, Desktop Computers, CCNA, Laptops, VPN, Server Administration, Printers, Active Directory, Computer Hardware, Windows 7, Technical Support, System Administration, Windows, Cisco Technologies, Dell PowerEdge Servers, DNS, Dell Computers, Dell PowerVault, Dell Workstations, Dell Switches, Linksys, HP Procurve, Wireless Networking, EIGRP, BGP, VLAN, Spanning Tree, TCP/IP, OSPF, acl, RIP, LAN-WAN, Untangle, Microsoft Office, SQL, Firebox, Firewalls, Mac, Apple, Barracuda Spam Firewall, Salesforce.com, Remedy Ticketing System, Novell, Symantec Backup, Symantec Security, Security, Switches
Education
Angelina College 2002 — 2005
Panola College 2000 — 2002
Trustwave January 2015 - Present
West America Corporation September 2013 - January 2015
Hostgator.com May 2013 - September 2013
Harte-Hanks, Inc. September 2011 - January 2013
Adecco Contractor for Blackbox June 2011 - September 2011
MicroConstants, Inc. July 2010 - June 2011
Self Employed January 2004 - June 2011
Education
Austin Community College 2013 — 2014
Associate's of Applied Science, Network Security
Grossmont College 2008 — 2009
Information Computer Science
Moriarty High School 2004 — 2008
High School Diploma
Harte-Hanks, Inc. September 2011 - Present
Pfizer January 2011 - September 2011
Rockwell Collins January 2008 - December 2010
Smith Aerospace June 2006 - December 2007
Skills
Microsoft SQL Server, ASP.NET, Oracle, Agile Methodologies, Requirements Analysis, Business Analysis, SQL, .NET, XML, Java, C#, SDLC, ETL, ETL Testing, SQL DBA, Abinitio, PL/SQL, SQL Server 2000/ 2005, Netezza, Web Services, HP Quality Center, XSLT, HTML
Education
Annamalai University 2002 — 2006
BE CSE, Computer Science
Echo Global Logistics May 2015 - Present
Harte Hanks March 2014 - December 2014
multi mode logistics, llc February 2011 - January 2014
Harte-Hanks, Inc. 1997 - 2010
Skills
Warehousing, Distribution Center..., Materials Management, Trucking, Transportation..., Warehouse Management, Logistics Management, 3PL, Logistics, Transportation, Air Freight, Inventory Control, Operations Management, LTL, Truckload, Supervisory Skills, Fleet Management, Strategic Sourcing, Inventory Analysis
Education
Asnuntuck Community College 1986 — 1987
HotSchedules September 2014 - Present
ServiceMesh December 2013 - September 2014
LibreDigital November 2011 - December 2013
Harte-Hanks, Inc. August 2010 - September 2011
Charles Schwab December 2008 - August 2010
Harte-Hanks, Inc. March 2007 - December 2008
Skills
Agile Methodologies, Testing, Test Planning, Linux, Enterprise Testing, CentOS, JBoss Application Server, Log4j, Agile Testing, JIRA, Rally, TestLink, RPM, Software Quality..., Software Development, Quality Assurance
Education
Austin Community College
Computer Science
Sterling Health Plans April 2008 - Present
Harte-Hanks, Inc. September 2008 - March 2009
Teva Pharmaceuticals October 2003 - February 2008
Argus Health Systems June 2001 - September 2003
Bank of America February 1992 - May 1999
Education
Ashford University 2008 — 2010
Bachelors, Healthcare Administration
Shawnee Mission West High School 1972 — 1975
general, general
Harte-Hanks, Inc. May 2011 - Present
Harte-Hanks, Inc. February 2011 - May 2011
Harte-Hanks, Inc. October 2010 - February 2011
Education
American InterContinental University 2011 — 2014
Bachelors, Networking & Programming
Harte-Hanks, Inc. October 1999 - June 2011
Harte-Hanks, Inc January 1999 - January 2011
MCRB, Inc January 1996 - January 1999
Education
Anne Arundel Community College
Database Administration
Arundel High School
Internal Revenue Service March 2006 - Present
Prescription Solutions November 2009 - January 2010
Harte-Hanks, Inc. August 2008 - January 2009
Commerce Bank February 1998 - February 2008
Skills
Typing 42 wpm, 10 Key 11,000 ksph, Data Entry, A T and T Call Master..., Microsoft Office, Microsoft Excel, Microsoft Word, Nonprofits, Customer Service, Leadership, Leadership Development, Public Speaking, Time Management, PowerPoint, Organizational..., Volunteer Management, Customer Satisfaction, Employee Training, Call Centers, Research
Education
National American University-Lee's Summit 2014 — 2017
Business Administration, Small Business Management
American Institute of Banking 2000 — 2001
Certificate, General Banking
Dickinson Business College 1989 — 1989
Certififcate, Computer Programming
Central High School 1985 — 1988
Diploma, General Study
Hostgator May 2013 - October 2013
Dell September 2010 - May 2013
The Home Depot April 2009 - September 2010
Unisys April 2007 - September 2008
Harte-Hanks, Inc. March 2006 - January 2007
Skills
Linux, Troubleshooting, VPN, Technical Support, Help Desk Support, Operating Systems, Printers, Databases, Unix, Windows, Enterprise Software, Servers, VMware, Ruby, Ruby on Rails, Semantic HTML, CSS, SASS, JavaScript, POS, MySQL
Education
Austin Community College 2006 — 2007
N/A, Computer Science
Home School 1990 — 2007
High School Diploma, Computer Science
LegalZoom January 2013 - Present
Currently Unemployed January 2012 - January 2013
Green Mountain Energy Company September 2009 - January 2012
Grande Communications Networks LLC April 2006 - December 2008
Harte-Hanks, Inc. April 2004 - April 2006
MCI Corporation October 2002 - March 2004
Skills
Customer Service, Customer Satisfaction, Customer Retention, Inside Sales, Outbound, Team Leadership, Telecommunications, Teamwork, Team Oriented, Utilities, Able To Multi-task, Computer Literate, Typing, Fax
Education
Austin Community College 2012 — 2014
Dental Hygiene/Hygienist
Harte-Hanks, Inc. 2009 - Present
Husqvarna 2005 - 2007
Skills
Telemarketing, Advertising, Call Center, Online Advertising, Customer Service
Education
Arkansas Tech University 2004 — 2006
Graphic Design
tmobile Customer Service RepresentativeT-MobileMarch 2006 - June 2012
Harte-Hanks, Inc. February 2005 - March 2006
Skills
T- Mobile Leadership...
Education
Arkansas Tech University 1991 — 1992
ResCare 2010 - 2012
Harte-Hanks, Inc. January 2003 - August 2004
Skills
Customer Service, Training, Software Documentation
Education
Austin Community College 2004 — 2006
English
Billy Ryan High School
Blizzard Entertainment 2010 - 2012
Harte-Hanks, Inc. July 2010 - October 2010
Kroger March 2010 - May 2010
Skills
90 WPM, 8000 KPH, Proficient using...
Education
Ashworth University
Internal Revenue Service February 2012 - May 2012
Harte-Hanks, Inc. April 2008 - August 2011
LK Jordan November 2007 - February 2008
Kelly Services April 2007 - September 2007
Minacs January 2006 - May 2006
Sitel February 2005 - December 2005
Adecco Group November 2004 - February 2005
Spherion June 2002 - March 2003
Harte-Hanks, Inc. January 2000 - June 2002
Skills
Typing, Windows, Technical Support, Customer Service
Education
Texas A&M University 1997 — 1998
Accounting
Austin Community College 1995 — 1997
Accounting
Bastrop High School 1986 — 1990
Spredfast April 2013 - May 2015
Tabbedout 2012 - 2013
Riot Games August 2011 - January 2012
Harte-Hanks, Inc. February 2011 - July 2011
Tangoe February 2010 - August 2010
Time Warner Cable July 2009 - February 2010
Blizzard Entertainment April 2008 - June 2009
ABRO Computers June 2005 - March 2008
UPS September 2001 - March 2004
Skills
Customer Support, Team Building, Technical Support, Marketing, Project Management, Troubleshooting, Problem Solving, Technical Staff..., Metric Management, POS, Time Management, Customer Experience, Salesforce.com..., Strategic Partnerships, Product Marketing, Training, Linux, Microsoft Exchange, Sales, Salesforce.com, Software Documentation, Online Marketing, Cross-functional Team..., Testing, Competitive Analysis, Email Marketing, Team Leadership, Account Management, Customer Satisfaction, Access, Management, E-commerce, Operating Systems, Windows, Quality Assurance, Call Centers, Software Installation, Customer Service, Social Media Marketing, Sales Management, Product Development, OS X, Computer Hardware, Product Management, Strategic Planning, Analytics, SQL, Social Media Measurement, Social Media, Google Analytics
Education
Allan Hancock College 1999 — 2001
WageWorks May 2012 - Present
Harte-Hanks, Inc. July 2011 - May 2012
Blue Cross and Blue Shield of Kansas City November 1995 - April 2011
Skills
Account Management, Customer Service, Management, New Business Development, Sales, Salesforce.com, Leadership, Process Improvement, Insurance, CRM, Call Centers
Education
Baker University 1991 — 1995
Bachelor's degree, History and Political Science
New Life Christian Church January 2003 - October 2014
UEI College 2008 - 2013
Harte-Hanks, Inc. 2005 - 2007
Skills
Public Speaking, Teaching, Training, Non-profit..., Non-profit Leadership, Leadership, Staff Development
Education
Azusa Pacific University 2001 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Handybook June 2014 - Present
Harte-Hanks, Inc. August 2012 - August 2013
Stepping Stone school 2010 - 2012
Skills
Public Speaking, Event Planning, Creative Problem Solving, Curriculum Development, Staff Development, Classroom Management, Behavior Management, Curriculum Design, Teaching, Educational Leadership, Teacher Training, Lesson Planning
Education
Austin Community College
Assoctiates degree in Early Childhood, Education, Freshman
Harte-Hanks, Inc. January 2008 - Present
Education
New Era University, Quezon City
AB Mass Comm
Harte Hanks, Inc. 2007 - Present
HealthBridge Management 2005 - 2007
Eastern Connection 2001 - 2005
LeMaitre Vascular 1998 - 2000
M.S. Walker, Inc. 1995 - 1998
Skills
General Ledger, Sarbanes-Oxley Act, Microsoft Excel, Accounting, Financial Reporting, PeopleSoft, Accounts Payable, Accounts Receivable, XT Global, Oracle
Education
Bentley College - Elkin B. McCallum Graduate School of Business
Master of Science (MS), Accounting
Cornell University
Bachelor of Science (BS), Microbiology, General
Husqvarna January 2012 - March 2012
Harte-Hanks, Inc. March 2011 - December 2011
Husqvarna January 2011 - March 2011
Candlewood Suites® Hotels August 2010 - December 2010
Tyson Foods February 2010 - July 2010
Education
University of Arkansas Community College-Hope 2012 — 2015