HawkSoft, Inc.
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HawkSoft, Inc. Employees
NewKnowledge United January 2015 - Present
HawkSoft, Inc. October 2011 - April 2015
Skills
CSS, Technical Documentation, Software Documentation, HTML, Visio, Content Management, RoboHelp, FrameMaker, MadCap Flare, Instructional..., Scriptwriting, Voiceovers, Instructional...
Education
American Public University System 2012 — 2012
Disaster Management/Humanities
Western Governors University 2006 — 2008
BS, Social Studies Teacher Education
GeoLine, Inc. March 2014 - Present
GeoLine, Inc. March 2014 - Present
HawkSoft, Inc. November 2010 - February 2014
Skills
Networking, GPS, Trimble Certified..., Software Documentation, HTML, Technical Support, Process Improvement, JavaScript, Software Development, Business Analysis, Project Management, Call Centers, Technical Documentation, CSS, Customer Service, Team Leadership, Customer Experience, Microsoft Office, Data Analysis, Dreamweaver, Account Management, Troubleshooting, SQL, Electronics, Sales, Customer Relations
Education
Interface College-Spokane 2009 — 2010
The Ohio State University
Associate's degree, Electrical, Electronics and Communications Engineering
Mentor Graphics December 2014 - Present
HawkSoft, Inc. 2013 - Present
Sage 2005 - 2013
Harland Financial Solutions 1998 - 2005
Skills
C#, TFS, Visual Studio, .NET, Software Design, C++, Object Oriented Design, Software Engineering, Scrum, Microsoft SQL Server, MFC, OOP, Design Patterns, WCF, ASP.NET, Test Driven Development, Agile Methodologies, VB.NET, Agile Methodolgy, Syncfusion, C++/CLI, QuickBooks, Java Enterprise Edition
Education
University of Oregon 2002 — 2005
BS, Anthropology
Western Oregon University 1997 — 1998
Computer Science
Winshuttle July 2012 - Present
HawkSoft, Inc. June 2011 - July 2012
ASTD Cascadia May 2011 - March 2012
The Regence Group - Regence Life and Health September 2010 - February 2011
The Regence Group - Regence Blue Cross Blue Shield of Oregon January 2008 - September 2010
The Regence Group - Regence Blue Cross Blue Shield of Oregon September 2006 - January 2008
Skills
Classroom Training, Distance Learning, Instructional Design, Blended Learning, Classroom Management, Technical Training, Customer Experience, Process Improvement, Project Implementation, Project Coordination, Adult Education, Problem Solving, Customer Relations, Customer Service, Classroom, Training Delivery, SAP, Coaching, Organizational..., Project Planning, E-Learning, Needs Analysis, Business Analysis, Training, Consulting, Management
Education
Southern Oregon University
BS, Business Administration / Marketing
10up November 2014 - Present
Jumping Duck Media April 2008 - Present
10up September 2012 - November 2014
HawkSoft, Inc. July 2011 - September 2012
Eric A Mann July 2007 - September 2012
NuMedics February 2011 - July 2011
NuMedics April 2010 - February 2011
Zubeo October 2008 - November 2009
Columbia Sportswear October 2008 - January 2009
Parker LePla January 2008 - April 2008
Skills
Social Media, Marketing Strategy, Marketing, Public Speaking, Social Media Marketing, Research, Market Research, Event Planning, Strategic Planning, Public Relations, Marketing Communications, Project Management, Event Management, Wordpress, Budgets, Leadership, Microsoft Office, Advertising, Digital Marketing, Non-profits, HTML, jQuery, PHP, JavaScript, Web Analytics, Web Development, WordPress, Management, New Business Development, Blogging, Copywriting, Strategy, CMS, Web Design, Online Marketing, CSS, SEO
Education
Portland State University - School of Business 2006 — 2007
Masters, International Management
University of Oregon 2005 — 2006
B.S., Political Science
University of Oregon 2002 — 2005
B.S., Physics, Mathematics
High School 1998 — 2002
Coursera
Coursera
Self-employed March 2011 - October 2013
HawkSoft, Inc. May 2009 - June 2011
Oregon Lottery March 2006 - October 2008
Moda Health, formerly ODS March 2004 - March 2006
Coffee Rush April 2000 - December 2003
Skills
Employee Training, Creative Writing, Technical Writing, Customer Service, Proofreading, Fiction, Copy Editing, Non-fiction, Freelance Writing, Publications, Training, Blogging, Management, Multi-line Phone, Money Handling
Education
Oregon State University 2008 — 2010
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies (Sociology); Minor in Technical/Creative Writing
Chemeketa Community College 2004 — 2008
Associate of Arts (AA) Oregon Transfer Degree, Sociology
Portland Community College
Certification, Medical Administrative/Executive Assistant and Medical Secretary
HawkSoft, Inc. December 2014 - Present
HawkSoft, Inc. 2014 - 2015
HawkSoft, Inc. 2014 - 2015
Convergys April 2010 - December 2014
Stream Global Services June 2012 - September 2013
Stream Global Services March 2008 - December 2010
Stream Global Services December 2009 - April 2010
Stream Global Services October 2007 - December 2009
Oregon State University August 2003 - January 2007
Skills
BPO, Call Centers, Workforce Management, Outsourcing, Contact Centers, Service Delivery, Customer Satisfaction, Technical Support, Team Management, Customer Experience, Transition Management, Performance Management, Customer Service, Troubleshooting, Vendor Management, Inbound Marketing, Operations Management, Process Improvement, Computer Hardware, Content Development, Content Management, Immersive Environments, Time Management
Education
Oregon State University 2004 — 2007
Bachelors of Arts, Liberal Arts and Sciences/Liberal Studies
Central Oregon Community College 1999 — 2003
Associate's degree, General Studies
HawkSoft, Inc. February 2012 - Present
Tualatin Elementary School 2006 - June 2012
WyldFyre Technologies 1998 - 2004
Real Estate Information Link (RE InfoLink) 1996 - 1998
Real Estate Information Link (RE InfoLink) 1995 - 1996
Real Estate Information Link (RE InfoLink) 1994 - 1995
CC-OPS 1993 - 1994
South Pasadena High School 1992 - 1993
Skills
Software Project..., Scrum, Software Development, SDLC, Functional..., Strategic Planning, Data Analysis, Technical Documentation, XML, SQL, Metadata, Testing, Process Improvement, Project Management
Education
Occidental College 1991 — 1992
Master of Arts in Teaching, Mathematics
Occidental College 1987 — 1991
B.A., Major: Mathematics, Minor: Spanish
Community College
HawkSoft, Inc. September 2015 - Present
George Fox University May 2015 - Present
Wind-Blox 2011 - Present
George Fox University December 2014 - May 2015
Skout Organic August 2014 - December 2014
George Fox University May 2014 - August 2014
Bruin Grounds September 2013 - May 2014
George Fox University August 2012 - May 2014
George Fox University September 2012 - May 2013
George Fox University September 2011 - August 2012
Skills
Leadership, Public Speaking, Event Planning, Social Media, Leadership Development, Fundraising, Student Development, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Cold Calling, Client Rapport, French, Customer Service, Teamwork, Positive Energy, Marketing, Marketing Strategy, Event Management, Project Planning, Enthusiast, Time Management, Communication, Community Outreach, Sales, Research, Program Development, Team Building, Management, Peer Mediation, Community Building, Relationship Development
Education
George Fox University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
George Fox University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
Hygge, LLC May 2015 - Present
HawkSoft, Inc. January 2011 - Present
Wendy's Bookkeeping & Transcriptioning March 2009 - January 2011
Silver Oak Custom Homes, Inc. September 1993 - July 2009
Skills
Microsoft Office, Microsoft Excel, Revenue Recognition, Process Improvement, Outlook, Budgets, Project Management, Accounts Payable, Data Analysis, Program Management, Sales, Strategic Planning
Education
University of Phoenix 1997 — 1999
Master of Arts (M.A.), Organizational Management
Washington State University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Columbia Basin College 1990 — 1993
Associate of Arts (A.A.), General Studies
HawkSoft, Inc. November 2012 - Present
Samaritan Health Services March 2012 - October 2012
HawkSoft, Inc. November 2006 - March 2012
Brooke Corporation November 2004 - October 2006
Skills
HawkSoft CMS, Software Implementation, Project Management, Requirements Gathering, Process Improvement, Data Analysis, Software Documentation, Business Analysis, Business Intelligence, HRIS, PeopleSoft, PeopleTools, Payroll, Training, Insurance, Sales
Education
Central Oregon Community College 1990 — 1991
Office Administration
Madras High School
HawkSoft, Inc. October 2011 - Present
HawkSoft, Inc. November 2007 - October 2011
St. Paul High School August 1992 - June 2007
Skills
Process Improvement, Account Management, Sales, Customer Service, Commercial Insurance, New Business Development, Insurance, Microsoft Office, Property & Casualty...
Education
George Fox University 1989 — 1991
BS, Mathematics Education
George Fox University
M.Ed., Mathematics Education
Daimer Trucks North America April 2015 - Present
State of Oregon, Oregon Health Authority March 2014 - March 2015
Eugene Water & Electric Board (EWEB) October 2013 - March 2014
Enclipse April 2013 - July 2013
State of Oregon, Department of Administrative Services October 2012 - March 2013
HawkSoft, Inc. 2012 - 2012
Daimler Trucks North America 2010 - 2012
State of Oregon, Department of Consumer and Business Services 2007 - 2010
Sunnyside Organics 2009 - 2009
Clackamas Community College 2006 - 2007
Skills
Instructional Design, E-Learning, Business Analysis, Process Improvement, Microsoft Office, Adult Education, HTML, Higher Education, Curriculum Design, Requirements Analysis, Leadership, DB2, Analysis, Training, Visio, Strategic Planning, SharePoint, Integration, Business Process, Systems Analysis, Captivate, SDLC, Research, Software Documentation, Oracle, Interviews, Databases, Team Leadership, Technical Writing, Access, Management, SQL, Requirements Gathering, Software Project..., Testing, Software Development
Education
Oregon State University
Master of Education (Ed.M.), Adult Education and Training
Marist College
Bachelor of Science (BS), Computer Science
Marylhurst University
Interdisciplinary Studies (48 graduate credits)
HawkSoft, Inc. June 2006 - August 2012
Skills
Microsoft Office, Writing, Technical Writing, Editing, Proofreading, Documentation, Software Documentation, Technical Documentation, HTML, Online Help, Dreamweaver, SharePoint, Camtasia, Video Editing, FrameMaker
Education
Brigham Young University 2001 — 2002
BA, English
Southern Virginia University 1999 — 2001
English
HawkSoft, Inc. January 2013 - Present
Peak Insurance, Inc November 2011 - February 2013
Moyes & Associates July 2008 - September 2011
ARGO Data Resource Corporation July 2005 - July 2008
Colonial Bank 2003 - 2005
EAI Information Systems 1999 - 2004
Skills
Process Improvement, Business Analysis, New Business Development, Close Attention to..., Creative Solutions, Process Redesign, Strategic Communications, Financial Analysis, Project Management, Strategic Planning, Vendor Management, Team Leadership, Change Management, Insurance, Business Intelligence, Business Process..., SDLC, Management Consulting, Analysis, Risk Management, Requirements Gathering, Requirements Analysis, Software Documentation, CRM, Visio, SQL, Program Management, Software Project..., Software Development, Cross-functional Team..., Data Analysis, Integration, Analytics, Leadership, Enterprise Software, SaaS
Education
University of Idaho 1997 — 1999
Finance
Brigham Young University 1993 — 1997
Bachelor
HawkSoft, Inc. August 1996 - Present
Autotime March 1993 - May 1994
Skills
JavaScript, Process Improvement, HTML, Project Management, Project Planning, SQL, Visual C#, Microsoft Visual Studio..., MFC, Product Management, Team Leadership, Microsoft Office, Software Documentation, Business Analysis, Software Project..., Software Development, Data Analysis, Team Building, Management, Customer Service, Leadership
Education
BYU 1996 — 1998
Computer Science
HawkSoft, Inc. June 2011 - Present
LeDoux Insurance Agency, Inc. April 2009 - May 2011
Anchor General Insurance Co. February 2006 - May 2008
Insurance Express Services September 1990 - December 2005
Education
University of Oregon 1971 — 1975
B.S., Political Science
CIG Insurance August 2012 - Present
HawkSoft, Inc. July 2012 - August 2012
Travelers June 2009 - October 2011
MetLife Auto & Home January 2000 - January 2009
the St. Paul Companies November 1987 - January 2000
USF&G Insurance November 1987 - January 1994
Skills
Commercial Insurance, Property & Casualty..., Insurance, Commercial Lines, General Insurance, Sales, Underwriting, Recruiting, Marketing, Legal Liability, Liability, Umbrella Insurance
Education
Montana State University-Billings 1985 — 1987
BSBA, Business/Marketing
Montana State University-Bozeman 1976 — 1978
BSBA, Business
Atherton High School 1974 — 1976
Marketing/Marketing Management, General
HawkSoft, Inc. May 2014 - Present
The GMarie Group December 2012 - Present
Best Friends Strut Your Mutt May 2012 - Present
Via Source / Xerox February 2014 - May 2014
Banfield Pet Hospital June 2010 - May 2013
American Express January 2008 - November 2009
Blood Systems, Inc. January 2002 - December 2007
Skills
Instructional Design, Training Delivery, Instructor-led Training, Captivate, Blended Learning, E-Learning, Curriculum Design, Leadership, Microsoft Office, Knowledge Management, PowerPoint, Problem Solving, Customer Service, Training Needs Analysis, Technical Training, Program Evaluation, Presentation Design, Job Analysis, Project Planning, Curriculum Development, Articulate Studio, ADDIE, Organization, MS Project, Non-profit Volunteer, Articulate Storyline, Performance Consulting
Education
Arizona State University 2006 — 2008
M.A., Educational Technology
University of Arizona 1995 — 1997
B.S., Renewable Natural Resources
HawkSoft, Inc. June 2011 - Present
muNet September 2000 - May 2011
GEOS, Ako January 2007 - August 2008
ACT assigned to Computer Sciences Corporation June 1999 - February 2000
Skills
C++, MFC, C++/CLI, TSQL, Microsoft SQL Server, SQL, JavaScript, C#, Visual Studio, Databases, Web Services, XML, AJAX, Firmware, Debugging, Apache, Software Development, MySQL, RTOS, Software Engineering, JSON, Embedded Systems, Testing
Education
Iowa State University 1994 — 1999
BS, Computer Engineering