HCL Technologies (Infrastructure Services Division)
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HCL Technologies (Infrastructure Services Division) Employees
HCL America Inc. March 2014 - Present
HCL Technologies (Infrastructure Services Division) December 2007 - March 2014
Convergys April 2007 - September 2007
B.S Traders October 2006 - March 2007
Skills
ITIL, Service Delivery, IT Service Management, Incident Management, Solution Architecture, Data Center, Vendor Management, VMware, IT Operations, Active Directory, Technical Support
Education
Guru Tegh Bahadur Polytechnic 2003 — 2006
Associate's Degree, Mechanical Engineering
Delhi University 2002 — 2005
Bachelor's Degree, Business/Commerce, General
Guru Tegh Bahadur 3rd Centenary Public School 1988 — 2002
High School, Commerce/Computer Science
AT&T April 2014 - Present
HCL Technologies (Infrastructure Services Division) May 2012 - April 2013
Aircel September 2011 - February 2012
Accusol Technologies Pvt Ltd April 2009 - May 2010
Skills
Business Analysis, Data Analysis, SQL, Team Management, Microsoft Office, C, C++, Microsoft Excel, Project Management, ITIL v3 Foundations..., Oracle 9i, Telecommunications, VB.NET, C#, Visual Studio, Wireless, VoIP, GSM, UMTS, Systems Analysis, LTE
Education
Balaji Institute Of Telecom and Management 2010 — 2012
Master of Business Administration (MBA), Telecommunications Marketing
Dharamsinh Desai University 2005 — 2009
Bachelor of Engineering (B.E.), Information Technology
HCL Technologies October 2014 - Present
HCL Technologies (Infrastructure Services Division) June 2014 - October 2014
PepsiCo April 2013 - June 2014
PepsiCo February 2012 - June 2013
PepsiCo June 2009 - February 2012
PepsiCo January 2008 - June 2009
Time Warner Cable November 2006 - November 2007
MasTec Inc. September 2004 - November 2006
Allegiance Telecom April 2003 - September 2004
Skills
Employee Training, Product Training, Motivational..., Technical Documentation, Cross Functional Team..., Cross-functional Team..., Cisco Technologies, Servers, VMware, XP, TCP/IP, Switches, Technical Support, SharePoint, Networking, Unix, Help Desk Support, Routers, Windows XP, Data Center
Education
Collin County Community College 2013 — 2018
Associate of Arts (AA), Business, 3.4
HCL Technologies (Infrastructure Services Division) September 2014 - Present
HCL Technologies (Infrastructure Services Division) March 2012 - September 2014
Cadence Design Systems July 2010 - March 2012
HCL April 2010 - July 2010
HCL Comnet February 2009 - March 2010
Zensar Technologies Ltd. January 2007 - February 2009
Skills
Application Packaging, InstallShield, SCCM, Oracle, VBScript, ClearCase, Application..., App-V, Quality Assurance, Team Building, MSI, VMware, System Deployment, Virtualization, IT Service Management, ITIL, Requirements Analysis
Education
Guru Gobind Singh Indraprastha University
Master of Computer Applications (MCA), Computers
Hans Raj Model School
HCL Technologies (Infrastructure Services Division) November 2013 - March 2015
HCL Technologies (Infrastructure Services Division) October 2012 - October 2013
MTNL July 2011 - August 2011
Skills
C, Microsoft Office, Microsoft Excel, C++, Matlab, Microsoft Word, HTML, Photoshop, Java, Research, Servers, Operating Systems, Teamwork, PowerPoint, Unix, Telecommunications, Troubleshooting, Red Hat Linux, IT Infrastructure..., ITIL Process, IT Service Management, Lean Six Sigma, SQL, Management, ITIL, Analysis, Networking, Team Leadership, Engineering
Education
Carnegie Mellon University 2015 — 2016
Master’s Degree
Vellore Institute of Technology 2008 — 2012
Bachelor of Technology (B.Tech.)
The Indian High School, Dubai 2006 — 2008
High School
Energy Future Holdings September 2014 - Present
UST Global March 2014 - July 2014
Verizon Business November 2011 - March 2014
HCL Technologies (Infrastructure Services Division) May 2010 - November 2011
Hudson Advisors, LLC October 2009 - February 2010
SkyCom February 2009 - August 2009
Technisource November 2007 - December 2008
ACS September 2005 - November 2007
PurDigital January 2005 - September 2005
Self - Employed February 2001 - August 2005
Skills
PMP, Process Improvement, Project Management, ITIL, Integration, Telecommunications, Disaster Recovery, Data Center, CRM, Requirements Analysis, Software Documentation, Vendor Management, Cisco Technologies, Security, Management, Switches, IT Service Management, Analysis, Business Analysis
Education
American InterContinental University 2000 — 2001
Master, Information Technology
Augusta State University - College of Business Administration 1994 — 1999
BBA, Marketing
Verizon Wireless September 2014 - Present
Shire Pharmaceuticals November 2013 - September 2014
HCL Technologies (Infrastructure Services Division) July 2011 - November 2013
HCL Technologies (Infrastructure Services Division) July 2009 - June 2011
Skills
RMAN, Red Hat Linux, AIX, Database Administration, Oracle DBA, Performance Tuning, Root Cause Analysis, Databases, Oracle RAC, oracle dataguard, Database Design, Root Cause Problem..., Microsoft SQL Server, ITIL v3 Foundations..., DB2, Disaster Recovery, Data Guard, Data Migration, ITIL, Oracle, Oracle Database...
Education
Anna University 2004 — 2008
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Amazon March 2014 - Present
Amazon May 2013 - August 2013
HCL Technologies (Infrastructure Services Division) May 2011 - August 2012
Carleton Computer Security Lab, Carleton University, Ottawa, Canada May 2010 - July 2010
Human Computer Interaction Lab, University of Maryland, College Park May 2008 - July 2008
Skills
Python, C, C++, JavaScript, Algorithms, Java, Software Development, Cloud Computing, Problem Solving, Pattern Recognition, Distributed Systems, Computer Vision, Information Retrieval, Natural Language..., Web Development
Education
Arizona State University 2012 — 2013
Masters, Computer Science
Indian Institute of Information Technology and Management, Gwalior 2006 — 2011
Integrated B.Tech + M.Tech, Information Technology
Cisco March 2014 - Present
Cisco September 2012 - March 2014
Cisco Systems June 2011 - September 2012
HCL Technologies (Infrastructure Services Division) July 2009 - June 2011
Skills
ASA, IPSec, Security, CCNP, Data Center, Cisco Technologies, Cisco IOS, VPN, Networking, BGP, Firewalls, CCNA, IPS, OSPF, CCSP, IP VPN, TCP/IP protocols, ITIL Certified, CCIE, CCIE Security, EIGRP, Managed Services, Routing Protocols, Routing, Network Security, Juniper, JNCIA JNCIA-JunOS, JNCIS-Sec, SRX, JNCIP-Sec, Sonciwall TZ, Sonicwall NSA, Sonicwall, Routers, Cisco Certified, PIX, Network Administration, Pre-sales, Cloud Computing, Cisco ASA, TCP/IP
Education
Indian Institute of Management, Calcutta 2013 — 2014
Master's Degree, Executive General Management
Northern India Engineering College 2004 — 2008
Bachelor of Technology, Electronics & Communication Engineering
HCL Technologies (Infrastructure Services Division) March 2015 - Present
World Wide Technology 2014 - 2015
Klay PM 2008 - 2013
Skills
Project Management, Microsoft Project, Business Analysis, Vendor Management, Management, Integration, Process Improvement, Program Management, Microsoft Office, Microsoft Excel, Microsoft Word, SharePoint, Salesforce.com, Adobe Design Programs, Vlookup, Agile & Waterfall..., C++, Java, Research, Meeting Planning, Meeting Scheduling, Leading Meetings, Writing, Project Planning, Leadership, Troubleshooting, Team Leadership, Databases, PowerPoint, PMO, IT Management, Information Technology, Public Speaking, Customer Service
Education
California State University-Northridge 2004 — 2006
Information Technology
City University of New York-College of Staten Island
Information Technology
HCL Technologies (Infrastructure Services Division) August 2012 - Present
HCL Technologies August 2011 - Present
Computer Sciences Corporation April 2011 - August 2012
Skills
Active Directory, Windows 7, Windows XP, Microsoft Exchange, Troubleshooting, IT Management, Technical Support, IT Operations, Operating Systems, VPN, Computer Hardware, Linux, IT Strategy, SharePoint, Software Installation, Help Desk Support, Hardware, Windows, Requirements Analysis, Databases, System Deployment, Service Delivery, Integration, TCP/IP, System Administration, VMware, Windows Server, ITIL, Servers
Education
University of Phoenix 2009 — 2010
Master's degree, Information Systems
Albany State University 1995 — 2002
Bachelor of Science (BS), Business Information Systems
HCL Technologies (Infrastructure Services Division) December 2003 - Present
Sutherland Technologies November 2001 - December 2003
Kuwait Industrial Refinery Maintenance and Engineering Company June 1998 - May 2001
Skills
IT Infrastructure..., Managing IT..., Enterprise IT..., ITIL, IT Service Management, Data Center, Vendor Management, IT Strategy, IT Operations, Disaster Recovery, Cloud Computing, IT Management, Pre-sales
Education
Symbiosis Institute of Business Management
Post Graduation in Business Administration, Operations Management, A
HCL Technologies (Infrastructure Services Division) August 2014 - Present
Collabera/Cognizant Technology May 2013 - August 2014
Independant contractor September 2010 - August 2013
Baylor Health Care System (TekSystems Contrator) January 2013 - March 2013
Microsoft (TekSystems Contractor) October 2012 - January 2013
American Airlines Maintenance and Engineering June 2001 - July 2012
Fairfield Residential Company LLC March 2011 - June 2011
Skills
Troubleshooting, Active Directory, Networking, Computer Hardware, Operating Systems, Hardware, Technical Support, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Software Documentation, Firewalls, LAN-WAN, Network Security, TCP/IP, Microsoft Exchange, Citrix, Microsoft Word, Computer Network..., Router Configuration, Microsoft Servers, VPN, Problem Solving, Routing and switching..., VMware, SQL, Raritan, KVM, IT Service Management, Change Management, Incident Management, Problem Management
Education
ITT Technical Institute-Arlington 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Systems and Cybersecurity, 3.36
ITT Technical Institute-Arlington 2009 — 2011
Associate of Science (AS), Information Technology-Computer Network Systems, 3.7
Cognizant Technology Solutions January 2015 - Present
Uptime Consulting Solutions May 1985 - Present
inVentiv Health August 2014 - January 2015
Gulfstream Aerospace Inc October 2012 - August 2014
HCL Technologies (Infrastructure Services Division) March 2009 - October 2012
Warner Music Group November 2007 - March 2009
NetFlix March 2007 - November 2007
ClickStar, Inc. December 2006 - February 2007
JPL June 2006 - December 2006
Guidance Software January 2005 - April 2006
Skills
VMware, Virtualization Solutions, Linux server..., Red Hat Linux, System Administration, Firewalls, Unix Administration, Virtualization, VMware ESX, VMware Server, High Availability, F5 BigIP, Cloud Computing, Server Architecture, Apache, Server Monitoring, MS Project, Project Planning, Enterprise Architecture, Solutions Design, International Project..., Data Center Architecture, Project Implementation, Virtualization..., Project Coordination, VMware Infrastructure, VDI, vSphere, Server Consolidation, P2V, Suse, Nagios, Sendmail, Postfix, DNS administration, DNS, Awk, Shell Scripting, Unix Shell Scripting, System Tuning, VMware Workstation, NFS, Load Balancing, CentOS, TCP/IP, Subnetting, Server Administration, F5, Data Center, ITIL
Education
Azusa Pacific University 2008 — 2010
BS, Organization Leadership
Pasadena City College 1990 — 1994
AA, Computer Science
Alkermes December 2014 - Present
Infosys October 2010 - December 2014
HCL Technologies (Infrastructure Services Division) December 2009 - October 2010
Deutsche Bank May 2008 - December 2009
NBC Universal September 2003 - April 2008
HP March 2002 - September 2003
Dell 2000 - 2002
Talisma Corporation/ Aditi Technologies 1999 - 2001
AB Computer Services March 1997 - April 1999
Skills
Service Delivery, ITIL, BPO, IT Outsourcing, Vendor Management, Pre-sales, IT Management, IT Strategy, Outsourcing, IT Service Management, SDLC, Transition Management, Consulting, PMP, Cloud Computing, Account Management, Incident Management, Program Management, Management, CRM, Strategy, Integration, Leadership, Process Improvement, IT Operations, Project Management, Business Analysis, Team Management, Data Center, Enterprise Architecture
Education
Bangalore University 1994 — 1997
B.Sc
HCL Technologies (Infrastructure Services Division) August 2014 - Present
Xerox August 2012 - August 2014
Xerox January 2006 - July 2012
Xerox January 2003 - January 2006
Xerox November 1989 - 2003
Xerox March 1981 - March 1987
United States Air Force August 1972 - April 1976
Skills
Windows, Digital Imaging, Image Processing, C, Algorithms, Digital Image Processing, Machine Learning, C++, Java, Linux, Computer Science, Embedded Systems, Programming, Document Management, Cross-functional Team..., Six Sigma, Product Management, MySQL, Software Project..., Agile Methodologies
Education
Rochester Institute of Technology 1987 — 1989
MSCS, Computer Science
Rochester Institute of Technology 1981 — 1983
MSEE, Electrical Eng
Rochester Institute of Technology 1978 — 1981
BSEE, Electrical Eng
Corning Community College 1976 — 1978
AS, Electrical Eng Technology
USAF, Chanute AFB, Rantoul IL 1972 — 1972
Airframe Specialist, Aircraft Structural Repair
HCL America Inc April 2014 - Present
HCL Technologies (Infrastructure Services Division) January 2008 - March 2014
HCL Technologies (Infrastructure Services Division) January 2005 - December 2007
Microland Ltd January 2003 - January 2005
Netconnect Private Limited January 2001 - December 2002
Piyush Oil Corp August 1998 - December 2000
Skills
ITIL, Service Delivery, Sla, Data Center, Project Management, IT Service Management, Incident Management, Transition Management, IT Operations, Problem Management, Vendor Management, Service Desk, PMP, VMware, Active Directory, Infrastructure, Servers, Citrix, Pre-sales, Business Process, Enterprise Software, Program Management, CRM, Unix, Microsoft Exchange, Information Technology, Technical Support, Solution Architecture, IT Strategy, System Deployment
Education
University of Delhi 1994 — 1997
Bachelor's degree, English
Cisco January 2014 - Present
Cornell University September 2013 - December 2013
IBM June 2013 - September 2013
HCL Technologies (Infrastructure Services Division) September 2010 - June 2012
HCL Technologies (Infrastructure Services Division) June 2010 - September 2010
Skills
Network Security, Network Administration, Network Architecture, Bid Process Management, Solution Architecture, Business Solutions, Pre-sales, Business Analysis, Requirements Analysis, IT Service Management, Information Technology, Infrastructure, Global Delivery, CCNA, Networking, Outsourcing, Analysis, Stochastic Processes, Markov Chains, Monte Carlo Simulation, Probability Theory, Business Intelligence, Linux, Cloud Computing, Vendor Management, Computer Program, Dev C++, Programming, Programming Languages, ITIL v3 Foundations..., Unix, Consulting, Python, SDLC
Education
Cornell University 2012 — 2013
Master of engineering (M. Eng), Electrical and Computers Engineering
Bharati Vidyapeeth 2001 — 2005
Bachelor of Technology (B.Tech.), Bharati Vidyapeeths College Of Engineering, 3.82
navayug school 2001 — 2005
AISSCE, Science
Narayana
Confidential July 2015 - Present
HCL Technologies (Infrastructure Services Division) April 2013 - February 2014
Skills
Screening, Benefits Negotiation, Recruiting, Executive Search, Hiring, Management, Internet Recruiting, Leadership, Contract Recruitment, Vendor Management, Technical Recruiting, Talent Management, Human Resources, Talent Acquisition, Sourcing, Applicant Tracking..., IT Recruitment, Screening Resumes, Integration, Temporary Placement, Staffing Services, Interviews
Education
Rai University 2003 — 2005
MBA, Human Resource
Kendriya Vidyalaya 1998 — 1999
Arts
HCL America Inc March 2014 - Present
HCL America Inc August 2013 - March 2014
HCL America Inc July 2012 - July 2013
HCL Technologies (Infrastructure Services Division) April 2010 - July 2012
HCL Technologies (Infrastructure Services Division) April 2008 - April 2010
HCL Europe 2007 - April 2008
Satyam Computers 2005 - 2007
Nexplicit 2005 - 2005
Skills
SAP ERP, SAP R/3, SAP BW, SAP Implementation, Oracle, SAP Netweaver, ABAP, SAP BPC, SAP OS/DB Migration, SAP CC, ECC, IXOS, XiPay, Vertex, SAP Warehouse Management, SAP APO, SAP SRM, SAP EWM, MaxDB, SAP HANA
Education
Bharathidasan University 1999 — 2001
Master of Science (M.Sc.), Information Technology
Bharathidasan University 1996 — 1999
Bachelor of Science (B.Sc.), Computer Science
HCL Technologies (Infrastructure Services Division) June 2009 - Present
Tech Mahindra June 2008 - June 2009
HCL Comnet Limited April 2004 - June 2008
Skills
ITIL Process..., IT Service Management, Process Consulting, BMC Remedy, Service Improvement, ITIL, Configuration Management, ADDM, BMC Remedy Functional..., Automation and Service..., Service-Now
Education
DAV Basl Vidya Mandir
Banaras Hindu University 1998 — 2001
B.Com
SIES College of Management Studies 2002 — 2004
MBA
Government of Alberta October 2013 - June 2015
Sherritt International August 2013 - October 2013
Loblaws Canada March 2013 - August 2013
HCL Technologies (Infrastructure Services Division) January 2011 - December 2011
Supreme Tex Mart Ltd January 2010 - December 2010
OPK e-Services Ltd July 2009 - December 2009
Skills
Active Directory, Windows Server, Microsoft Exchange, Group Policy, Switches, System Deployment, Technical Support, Hardware, Networking, Windows 7, Troubleshooting, TCP/IP, Routers, Operating Systems, DHCP, Software Installation, VPN, IT Operations, IT Service Management, Computer Hardware, Blackberry Enterprise..., Service Desk, DNS, Access, Printers, Infrastructure, Software Documentation, BMC Remedy, VMware, VERITAS Net backup, Symantec Net backup, Citirx
Education
Centennial College 2012 — 2012
Post graduate Diploma In Computer Networks, Computer System Networking
Ludhiana college of engg and tech 2007 — 2010
B.Tech, Software/Hardware, Database, Computer networks
HCL Technologies (Infrastructure Services Division) August 2015 - Present
LogicsOne October 2013 - July 2015
ePlus Technology October 2012 - August 2013
PAETEC/Windstream Communications November 2007 - October 2012
PAETEC Communications, Inc. November 2007 - October 2012
CTC Communications May 2005 - November 2007
CTC/One Communications May 2005 - November 2007
Verizon Business October 2000 - May 2005
Stephen Huneck Galleries June 1995 - December 1999
Skills
Managed Services, Key Account Management, CRM, Telecommunications, Solution Selling, Sales, Contract Negotiation, Cloud Computing, Vendor Management, Direct Sales, Unified Communications, Channel Partners, Data Center, Account Management, New Business Development, SaaS, MPLS, Sales Management, Salesforce.com, Co-location, Customer Advocacy, Service Delivery, Telecom Expense..., VoIP, Telephony, SIP Trunking, Wireless
Education
University of Southern Maine 1995 — 1997
Music Performance/Psychology Dual Major
Clarion University of Pennsylvania 1993 — 1995
Music Performance/Psychology Dual Major
Tata Consultancy Services July 2010 - Present
HCL Technologies (Infrastructure Services Division) December 2006 - June 2010
vCustomer June 2006 - December 2006
Skills
Solaris, Oracle RAC, Replication, PL/SQL, Weblogic, High Availability, Oracle, Cluster, Unix Shell Scripting, Performance Tuning, Red Hat Linux, RMAN, Databases, Shell Scripting, Disaster Recovery, Data Migration, ITIL, Data Guard, SQL Tuning, ETL, Data Warehousing
Education
Institute of Management Technology, Ghaziabad 2009 — 2011
Master of Business Administration (MBA), Information Technology
Uttar Pradesh Technical University 2002 — 2006
Bachelor of Technology (BTech), Information Technology
PPS, Karnal
HCL Technologies (Infrastructure Services Division) July 2012 - November 2013
MyComputerCareer.com October 2011 - October 2012
SupportSpace January 2012 - June 2012
Skills
Windows XP, Technical Support, Active Directory, DHCP, Windows Server, Operating Systems, Windows 7, Microsoft Office, Computer Hardware, Troubleshooting, Windows Server 2008, 3D Printing, Slic3r, Pronterface
Education
College of Southern Idaho
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hillsborough Community College 2002 — 2003
Computer Science
iVision June 2015 - Present
HCL Technologies (Infrastructure Services Division) March 2015 - May 2015
GSU Tech Corner September 2014 - December 2014
ResNET May 2014 - September 2014
Skullcandy Inc. January 2014 - August 2014
Evans County Board of Education May 2012 - August 2012
Skills
Microsoft Office, VMware Workstation, Windows & Mac operating..., Group Projects, SQL, PHP, Ubuntu, ESXi, Java, HTML, DNS management, TCP/IP protocols, DHCP, IPv4, IPv6, Troubleshooting, Databases, Operating Systems, Program Management, Project Management, Management, Windows 7, Software Installation, Laptops, Data Center, Information Technology, Windows Vista, Customer Service, Help Desk Support
Education
Georgia Southern University 2009 — 2014
Bachelor's degree, Information Technology
HCL America Inc. November 2014 - Present
HCL Technologies (Infrastructure Services Division) July 2014 - October 2014
HCL Technologies (Infrastructure Services Division) May 2012 - June 2014
Bharti Infratel Limited September 2009 - May 2012
ABB March 2008 - August 2009
JSW Steel Ltd July 2006 - February 2008
Skills
Vendor Management, Management, Supply Chain, ERP, Supply Chain Management, Project Planning, Project Management, Procurement, MIS, Analysis, Strategic Sourcing, CRM, Telecommunications, Contract Management, Purchasing, Product Management, Inventory Management, Engineering, Operations Management
Education
Institute of Management Technology, Ghaziabad
PGDSCM, Logistics & supply chain management
Max Mueller Bhavan, Delhi- Pune 2010 — 2011
Zertifikat Deutsch für den Beruf (Professional German), German Studies
Bharati Vidyapeeth
Bachelor of Engineering, Mechanical
bhartiya vidya bhavan
ryan international
HCL Technologies April 2014 - Present
HCL Technologies August 2008 - March 2014
HCL Technologies (Infrastructure Services Division) January 2006 - August 2008
CA Technologies September 2002 - December 2005
Skills
IT Service Management, Data Center, Infrastructure, Infrastructure..., ITIL, PMP, Pre-sales, Cloud Computing, Service Delivery, IT Operations, Enterprise Architecture, IT Strategy, Virtualization, SAN, Disaster Recovery, Microsoft Exchange, Agile Methodologies, Storage, Solution Architecture, IT Governance, Global Service Delivery, Business Analytics, Financial Strategy, Information Technology, Citrix, Resource Management, Management, Sla, Team Management, IT Outsourcing, Vendor Management, SLA
Education
Harvard Business School 2010 — 2011
Emerging Leadership, Business Management
Symbiosis institute of Management Studies 2005 — 2007
MBA, FINANCE
St.Patrick's Chennai 1988 — 1994
HCL Technologies (Infrastructure Services Division) June 2010 - Present
IBM India Pvt. Ltd December 2006 - June 2010
Skills
AIX, HACMP, Veritas Volume Manager, Unix, Solaris, Veritas Cluster Server, Cluster, RedHat, EMC Storage, Virtualization, Storage, Clariion, TSM, Unix Shell Scripting, NIM, Solution Architecture, Linux, IT Service Management, Red Hat Linux, System Administration, BMC Remedy, Netbackup, RHEL, Storage Area Networks, NFS, IBM AIX, HP-UX, Shell Scripting, AIX Administration, LPAR, Servers, Performance Tuning, High Availability, HMC, SAN, HP Data Protector, BMC Patrol, VIOS, powerHA, VMware ESX
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Electronics and Communications Engineer
Accenture November 2010 - Present
Barclays Capital May 2010 - October 2010
Convergys 2007 - 2010
IBM January 2008 - August 2008
US Tech Solutions May 2004 - November 2006
HCL Technologies (Infrastructure Services Division) June 2003 - February 2004
Skills
SAP HR, SAP ERP, ABAP, SAP R/3, Requirements Gathering, Talent Management, HRIS, Business Analysis, Performance Management, ERP, SAP, SAP Portal, Business Process, Business Process Design, SAP Netweaver, SAP Implementation, Consulting
Education
Amity Business School 2001 — 2003
MBA, Human Resources
Delhi University 1996 — 1999
BA ( Hons ), Applied Psychology Honors
Naval Public School
HCL Technologies (Infrastructure Services Division) January 2011 - Present
HCL Technologies (Infrastructure Services Division) April 2005 - December 2010
vCustomer February 2003 - April 2005
Skills
Service Delivery, Escalation Management, IT Service Management, Active Directory, Data Center, IT Operations, ITIL, Disaster Recovery, Transition Management
Education
Delhi University 1999 — 2003
Bachelors in Information Technology, Information Technology
Dayawati Modi Academy
HCL Technologies (Infrastructure Services Division) November 2013 - Present
HCL Technologies February 2011 - November 2013
Citigroup April 1998 - February 2011
SWISS BANK CORPORATION, January 1997 - August 1998
Skills
WebSphere MQ, COBOLII, COBOL, Programming, VSAM, DB2, Back Office, CICS, Financial Services, JCL, Sybase, TSO, Business Requirements, SDLC, Requirements Gathering, User Acceptance Testing, Mainframe, Data Warehousing, Software Project..., Requirements Analysis, Reference Data, Quality Center, Trading Systems, Market Data, SQL
Education
Globe Institute Of Technology 1994 — 1996
Computer programming and design techniques with database (DB2), 2.95
Globe Institute Of Technology, Inc 291 Broadway, New York, NY 10007 Computer programming and design
Globe Institute of Technology
GDT Advanced Solutions April 2014 - Present
VOSS January 2014 - March 2014
Presidio October 2011 - December 2013
AGC Networks Ltd. December 2009 - October 2011
HCL Technologies (Infrastructure Services Division) July 2009 - November 2009
Eljay engineering pvt ltd January 2006 - July 2009
Skills
Cisco Call Manager, Cisco Technologies, CCNA, VoIP, Switches, Routers, Routing, ITIL, BGP, Unified Communications, CCVP, Virtualization, Networking, Managed Services, QoS, WAN, Cisco VoIP, Network Design, OSPF, H.323, VPN, EIGRP, Network Administration, Servers, Cisco Nexus, Network Architecture, Gateway, Hosted Collaboration..., UCCE, PGW, ITP, SS7, SIGTRAN, cisco H/U-CS, UCCX, IP, Cisco IOS, Cisco Routers, CCIE Voice, LAN-WAN, SIP
Education
Anna University 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
HCL Technologies (Infrastructure Services Division) November 2012 - June 2013
CSC February 2011 - June 2011
Kaiser Permanente IT August 2009 - December 2009
American Honda Motor Company, Inc. June 2007 - December 2008
TEKsystems March 2006 - May 2007
IBM Global Services January 1998 - March 2004
Northrop Grumman June 1966 - December 1997
Skills
Energy, Publishing, Banking, Automotive, Vendor Management, Data Center, Systems Analysis, IT Strategy, Program Management, ITIL, Project Management, SDLC, Disaster Recovery, Systems Engineering, PMO, Outsourcing, IT Management, Servers, Infrastructure, Software Project..., PMP, Operating Systems, Management
Education
California State University-Long Beach 1963 — 1966
BS, Business Management
Samsung Semiconductor Inc. December 2014 - Present
HCL Technologies (Infrastructure Services Division) January 2006 - December 2014
Alpha Technologist August 2002 - January 2006
Skills
Vulnerability Assessment, Information Security..., IT Service Management, Team Management, ITIL, PCI DSS, Network Security, Incident Management, Security Architecture..., Managed Security..., Security Consulting, Firewalls, Intrusion prevention..., SIEM, Antivirus, Service Delivery, IPS, Information Security, Networking, IT Audit, Security, Infrastructure, Consulting, Vendor Management, Cloud Computing, Enterprise Software
Education
Alagappa University 2008 — 2010
MBA, Project Management
Manonmaniam Sundaranar University 1998 — 2002
B.E, Electronics and Communication
HCL Technologies (Infrastructure Services Division) April 2012 - Present
MindTree Ltd. March 2011 - December 2011
JRD Systems (P) Ltd November 2008 - April 2011
Prokarma Soft-Tech India Private Ltd, Hyderabad November 2007 - August 2008
Infinite Computer Solutions September 2006 - September 2007
Alorica Call Center April 2005 - August 2006
Skills
Active Directory, Windows, System Administration, Servers, Network Administration, SQL Server, DHCP, Windows Server 2003, DNS, Web Services, Windows Server 2008, Operating Systems, XP, Microsoft Technologies, ITIL, Troubleshooting, Server Architecture, Windows Server, Deployment, Cluster, Software Installation, Cloud Computing, Microsoft SQL Server, Routers, MySQL, SAN, Databases, VMware ESX, IT Management, Hyper-V, Microsoft Exchange, Hardware, SQL, VMware Infrastructure, Antivirus, VPN, Apache, System Deployment, Virtualization, Linux, Oracle, Security, IIS, VMware, Citrix, Technical Support, Firewalls, Group Policy, Windows XP, Testing
Education
ICFAI University 2005 — 2006
MBA, Human Resources
PGDMMagnus School of Management2005 2004 — 2005
MBA, Human Resources
Andhra University 2000 — 2003
BCA, Computer Applications
A&A (Formally AD Incorporated) November 2014 - Present
HCL Technologies (Infrastructure Services Division) February 2011 - February 2013
HCL Technologies June 2007 - February 2011
Aditya Birla Group April 2006 - June 2006
Skills
Deferred Compensation, Performance Management, Employee Engagement, Performance Appraisal, HR Policies, Talent Management, Strategic HR, HRIS, Employee Relations, Human Resources, Personnel Management, MIS, Management, Business Process, HR Transformation, Leadership, Talent Acquisition, Compensation & Benefit, Employee Benefits, Training, Outsourcing, Analysis, Organizational..., Change Management, Employer Branding, Job Descriptions, Onboarding, Program Management, Salary, Soft Skills, Grievances, Recruiting, Team Management
Education
Delhi University 2005 — 2007
MBA, MBA in Human Resource
Miranda House College, Delhi University 2001 — 2004
Bachelors, Botany
Delhi Public School - R. K. Puram 1997 — 1999
High School
St. Helen's Convent, Kurseong (Darj.) 1986 — 1997
Secondary Schooling, A+
HCL Technologies (Infrastructure Services Division) May 2014 - Present
HCL Technologies (Infrastructure Services Division) 2012 - May 2014
HCL Technologies (Infrastructure Services Division) November 2010 - January 2012
Simplion Technologies November 2009 - November 2010
Skills
IT Service Management, ITIL, Service Desk, Incident Management, Service Delivery, IT Operations, Service Management, SLA, Problem Management, Active Directory, Windows Server, BMC Remedy, Servers, IT Management, Disaster Recovery, Data Center, ITIL Certified, VMware, ITIL v3 Foundations..., Vendor Management, Citrix, IT Outsourcing
Education
DeVry University 2009 — 2011
Information Technology
ECPI University
Hcl Technologies America Inc October 2014 - Present
HCL America July 2012 - September 2014
HCL Technologies (Infrastructure Services Division) July 2011 - June 2012
HCL Technologies (Infrastructure Services Division) June 2009 - June 2011
HCL Technologies (Infrastructure Services Division) October 2008 - June 2009
HCL Technologies (Infrastructure Services Division) June 2007 - September 2008
Reliance Communications December 2004 - June 2006
Hughes Communications India Limited February 2004 - December 2004
Skills
Project Management, Service Delivery..., Six Sigma, Customer Service, Analytics, Strategic Planning, Cost Planning, Change Management, Finance, Disaster Recovery, Data Center, Service Desk, Team Leadership, Transition Management, Recruiting, Attrition, SPSS, Minitab, ITIL, Black Belt, Business Strategy, Process Improvement, Process Simulation, Outsourcing, Sla, Microsoft Excel, Innovation, PMP, Budget Process, Profit Maximization, Increase Productivity, MS Project, Vendor Management, Global Delivery, Managed Services, Consulting, Remote Infrastructure..., Program Management, Business Process..., Business Process..., IT Cost Optimization, Lean, Lean IT, IT Service Management, Service Delivery, IT Outsourcing, PMO, Incident Management, Leadership, Service Management
Education
International Management Institute 2006 — 2007
Executive MBA, International Business, 3.3/4.3
Bharati Vidyapeeth 1999 — 2003
B.Tech, Electronics and Communications, 70%
HCL Technologies (Infrastructure Services Division) October 2013 - Present
NC Depart of Transportation September 2007 - March 2013
Chick-fil-A February 2005 - October 2006
IBM Global Services May 1996 - February 2001
Quality Systems Inc 1992 - 1993
Central Intelligence Agency July 1985 - June 1992
Skills
Data Entry, Microsoft Word, PowerPoint, Process Scheduler, Filing, Telephone Skills, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Event Planning, Inventory Management, Clerical Work, 10 Key, Phone Skills, Access, Clerical Skills, Critical Thinking, Administrative...
Education
Miller-Motte College-Fayetteville 2013 — 2013
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Mountain Empire Community College 1982 — 1984
AAS, Management/Data Processing
Rye Cove High School 1977 — 1982
Teleperformance, USA July 2012 - Present
Bank of America February 2009 - December 2010
Aegis Ltd May 2007 - February 2009
HCL Technologies (Infrastructure Services Division) November 2004 - May 2007
PC Solutions November 2001 - November 2004
Skills
Certified PCI DSS..., Certified informaion..., CISM, PCI DSS, Network Security, Information Security..., Vulnerability Management, ISO 27001, Information Security, Business Continuity, ITIL, Penetration Testing, Firewalls, SAS70, IT Audit, VPN, Vulnerability Assessment, Data Center, COBIT, Security, Checkpoint, Governance, Service Delivery, Incident Response, Incident Management, Disaster Recovery, CISSP
Education
Kurukshetra University 1997 — 2001
Bachelor's Degree, Electrical Engineering
Accenture September 2012 - Present
CSC March 2010 - Present
CSC March 2010 - August 2012
HCL Technologies (Infrastructure Services Division) December 2006 - March 2010
Redington India Ltd September 2005 - November 2006
Skills
NetApp Filers, Symantec Backup, VMware Infrastructure, Storage, Netbackup, Storage Area Networks, SAN, NetApp, VMware ESX, EMC Storage, VMware, NAS, Brocade, Clariion, Windows Server, Solaris, Virtualization, AIX, DNS, Red Hat Linux, High Availability, Citrix, Storage Virtualization
Education
Alagappa University 2011 — 2012
Master of Science (M.Sc.), Information Technology, 1st Class
Alagappa University 2006 — 2008
Bachelor's degree, Computer Science, BCA
SCAD Gramodaya Polytechnic 2000 — 2003
DCT, Computer Tech
Sankar Higher Secondary School 1999 — 2000
SSLC, State Board
HCL Technologies (Infrastructure Services Division) September 2011 - Present
HCL Technologies (Infrastructure Services Division) February 2009 - August 2011
Hewlett-Packard June 2006 - February 2009
AS‐IS Technologies December 2004 - May 2006
Abirami Enterprises January 2000 - May 2004
Skills
ITIL, Incident Management, Service Delivery, IT Service Management, Order Management, Metrics, SLA, Business Analysis, PMP, Outsourcing, Cognos, PMO, SharePoint, People Management, Crystal Reports, Data Warehousing, Business Intelligence, Six Sigma, Management, Leadership
Education
Saint Josephs college, Bangalore, Karnataka 1995 — 1998
Bachelor's Degree, Industrial Relations and Personnel Management
Kendriya Vidyalaya 1993 — 1995
Associate's Degree, AISSCE (All India Secondary School Certificate Examination)
Kendriya Vidyalaya 1988 — 1993
High School, AISSE (All India Secondary School Examination)
Coalfire Systems, Inc. June 2014 - June 2015
HCL Technologies (Infrastructure Services Division) May 2011 - August 2013
Independent Consultant for a Startup November 2010 - May 2011
CSS Corp June 2009 - November 2010
Skills
Active Directory, Python, IT Audit, PCI DSS, SQL, Troubleshooting, Networking, Windows 7, Technical Support, Computer Security, Servers, ITIL, Maintenance & Repair, System Administration, Windows XP, Operating Systems, Web Application Testing, Blackberry Enterprise..., Information Technology, Windows, Software Support, Network..., Mac OS, XP, Networking (LAN/WAN), Active Directory (LDAP), Microsoft Office..., Windows 2008 Server,..., Enterprise Technologies, IT Support, Server Design/ Solutions, System Security, Systems Analysis, Enterprise Architecture, Web Testing, Customer Satisfaction, Highly Reliable, Solution Focused, Telecommunications, Infrastructure, Report Writing
Education
Santa Clara University 2013 — 2015
Master's degree, Computer Engineering
Jerusalem College of Engineering 2005 — 2009
Bachelor of Technology (B.Tech.), Information Technology
AV.Meiyappan Matriculation Higher Secondary School 2003 — 2005
High School
Devi Academy Senior Secondary School (CBSE)
Wipro May 2014 - Present
HCL Technologies (Infrastructure Services Division) September 2013 - May 2014
HCL Technologies (Infrastructure Services Division) April 2013 - August 2013
HCL Technologies (Infrastructure Services Division) April 2011 - March 2013
HCL Technologies (Infrastructure Services Division) November 2010 - March 2011
HCL Technologies (Infrastructure Services Division) November 2007 - October 2010
HCL Technologies (Infrastructure Services Division) September 2005 - November 2007
HCL Technologies (Infrastructure Services Division) September 2004 - September 2005
Convergys India Services Ltd February 2003 - September 2004
Heartland Delhi Transcription & Services Pvt. Ltd October 2000 - February 2003
Skills
Service Delivery, IT Service Management, Technology Management, Datacenter..., Datacentres, IT Project & Program..., Information Technology, IT Executive Management, Project Management, Sales Process, Datacenter Build/Move, Datacenter Consolidation, Cloud Computing, Network Management..., Client/server, ITIL Process..., Service..., Data Center, Cisco Technologies, IT Operations, ITIL, Outsourcing, Security, Strategy, Team Management, Virtualization, Management, Vendor Management, Pre-sales, IT Strategy, IT Management, Solution Architecture
Education
Delhi University 1997 — 2000
BA (H), Political Science and Government
National Institute Of Information And Technology (NIIT) 1997 — 2000
GNIIT, Computer Science
Modern Public School 1995 — 1997
Metric, Commerce
Western Union May 2014 - Present
HCL Technologies (Infrastructure Services Division) March 2007 - May 2014
Sutherland Global Services September 2006 - March 2007
HCL Technologies November 2005 - October 2006
Sutherland Global Services September 2004 - October 2005
Syssoft Software Solutions March 2001 - February 2004
Skills
Service Delivery, Incident Management, IT Service Management, Transition Management, Sla, ITIL, BMC Remedy, Vendor Management, IT Operations, Global Delivery, Solution Selling, Service Management, Remote Infrastructure..., Service Desk, Business Analysis, Problem Management, System Administration, ITIL Certified, Troubleshooting, IT Outsourcing, Information Technology, Service Improvement, Service Delivery..., Solution Architecture, PMP, Change Management, Help Desk Support, Service Desk Management, IT Service Delivery, ITIL Process, Microsoft Certified..., Microsoft Exchange, PMO, Blackberry Enterprise..., Project Delivery, Virtualization, Release Management, Active Directory, IT Strategy, Technical Support, Project Management, Program Management, Citrix, Cross-functional Team..., Global Strategy..., Global Sourcing, Process Improvement, Management Consulting, Thought Leadership, IT Procurement
Education
Project Management Institute 2009 — 2010
PMP, Project Management
Pondicherry University 2005 — 2007
MBA, Business Administration
Indira Gandhi National Open University 1998 — 2003
MCA, Computer Science
Hindu Higher Secondary 1995 — 1998
10th Grade & +2, MPC stream
HCL Technologies (Infrastructure Services Division) May 2012 - Present
Cognizant Technology Solutions April 2005 - May 2012
CSC May 2001 - May 2005
Skills
Customer Service, IT Strategy, Management, Business Development, Global Delivery, Strategic Planning, Consulting, Business Strategy, Pre-sales, Outsourcing, Requirements Analysis, Team Management, Software Project..., Project Management, Business Analysis, Vendor Management, SDLC, Program Management, Leadership, Business Process, Strategy, IT Service Management, Cloud Computing
Education
Indian Institute of Management, Lucknow 1999 — 2001
PGDM, Systems, Marketing
HCL America Inc March 2014 - Present
HCL America Inc June 2012 - February 2014
HCL Technologies, Infrastructure Services Division November 2009 - June 2012
HCL Technologies (Infrastructure Services Division) October 2007 - October 2009
HCL Technologies, Infrastructure Services Division February 2006 - September 2007
Sutherland Global Services February 2002 - February 2006
Skills
Transition Management, Due Diligence, IT Service Management, Operations Management, Pre-sales Technical..., Solutions Development, Service Improvement, Solution Development, Service Desk, Change Management, Global Delivery, Pre-sales, ITIL, Sla, Active Directory, Governance, Service Delivery, Data Center, Disaster Recovery, Cross-functional Team..., Management, CRM, SLA, BMC Remedy, Security, Information Technology, SharePoint, BPO, Vendor Management, IT Outsourcing, Technical Support, IT Operations, Incident Management, Microsoft Exchange, Outsourcing
Education
Anna University 1997 — 2001
Bachelor of Engineering (B.E.)
Vellammal Matriculation Higher Secondary School 1995 — 1997
HSC, Biology
HCL Technologies (Infrastructure Services Division) December 2014 - Present
HCL Technologies (Infrastructure Services Division) August 2013 - November 2014
Exelis February 2013 - August 2013
HCL Technologies (Infrastructure Services Division) June 2012 - January 2013
Wake County Public School System July 2006 - June 2012
Skills
Active DoD Secret..., MCTS: Windows 7..., CompTIA A+ Certification, Software Installation, Hardware, TCP/IP, Networking, Routers, Troubleshooting
Education
Southern New Hampshire University 2015 — 2017
Masters of International Business Administration (M.B.A.) (IN PROGRESS), Project Management
My Computer Career 2011 — 2012
Technical Certifications, Information Technology
Wayne State University 2002 — 2004
Teacher Certification, Elementary Education and Teaching
Hillsdale College 1993 — 1997
Bachelor of Arts (B.A.), History
Intel Corporation June 2015 - Present
Intel Corporation May 2014 - May 2015
HCL Technologies (Infrastructure Services Division) June 2011 - January 2013
HCL Technologies December 2010 - May 2011
AU-KBC Research Centre December 2007 - May 2008
Skills
Core Java, Java, Web Services, JavaScript, XML, Android Development, Microsoft Office..., Microsoft SQL Server, Oracle, .NET, CSS, ASP.NET, HTML, SML, Verilog, JSON, RESTful WebServices, Performance Benchmarking
Education
California State University-Sacramento 2013 — 2015
Master of Science (MS), Computer Science
SSN College of Engineering 2008 — 2011
Master's Degree, Computer Applications
Stella Maris College 2005 — 2008
Bachelor's Degree, Computer Applications
PricewaterhouseCoopers LLP (PwC US) September 2014 - Present
Cognizant Technology Solutions September 2011 - September 2014
Mphasis an HP Company December 2010 - August 2011
HCL Technologies (Infrastructure Services Division) August 2008 - November 2010
Skills
HP Openview, HP Service Manager, HP Accredited..., Connect-It, HP uCMDB, BTO, HP Asset Manager, IT Service Management, Incident Management, Remote Infrastructure..., IT Strategy, Pre-sales, ITIL, HP, Strategy, Infrastructure, Service Delivery, Integration, Solution Architecture, Requirements Analysis, SDLC, Consulting
Education
Kurukshetra University 2004 — 2008
Engineering, Information Technology
University of Illinois Springfield February 2015 - Present
HCL Technologies (Infrastructure Services Division) June 2012 - August 2014
Skills
SQL, Database Administration, Databases, PL/SQL, Java, Software Project..., Microsoft SQL Server, Business Analysis, Requirements Analysis, Data Analysis, Oracle Database, SAP ERP, Microsoft Excel, Windows Server, Database Design
Education
University of Illinois Springfield 2014 — 2016
Master's degree, Management Information Systems, General
Anna University 2008 — 2012
Bachelor's degree, Electrical, Electronics and Communications Engineering, 3.6
HCL Technologies (Infrastructure Services Division) May 2013 - June 2014
Silver streak Advisors & Consultants October 2012 - May 2013
First Light Consultants May 2012 - June 2012
Skills
Business Analysis, Java, C++, Microsoft Office, Project Management, Management, New Business Development, C, SQL, Sales, Team Management, HTML, Microsoft SQL Server, Microsoft Excel, Teamwork, ASP.NET, JavaScript, Windows
Education
California State University-Los Angeles 2014 — 2016
Master's Degree, Information System, 3.3
Amity University Delhi 2009 — 2013
Bachelor's Degree, Computer Science
St. Columba's School, Ashoka Place, New Delhi 1997 — 2009
High School
HCL America, Inc. July 2010 - Present
HCL America, Inc. May 2008 - July 2010
HCL Technologies (Infrastructure Services Division) July 2006 - May 2008
SAIC September 2005 - July 2006
HCL Technologies (Infrastructure Services Division) February 2004 - August 2005
Wipro Spectramind January 2003 - February 2004
Geo-Connect Ltd. November 2001 - January 2003
Skills
Global Delivery, Project Management, ITIL, IT Operations Management, IT Service Management, Project Coordination, Resource Management, Service Desk Management, Desktop Deployment, Windows Desktop..., Help Desk Support, IT Hardware Support, Mobile Devices, Third Party Vendor..., IT Asset Management, Remote Infrastructure..., Managed Print Services, Managed Services, Windows XP Pro, Windows 7, Windows 7 Migration, Windows Server, Microsoft Office, ePolicy Orchestrator, Active Directory..., Bomgar, Visio, Budgets, MS Project, Glo, Operations Management, Business Analysis, Cross-functional Team..., Incident Management, Infrastructure, Operating Systems, Management, PMO, Process Improvement, Service Delivery, Servers, Cross-cultural Teams, Strategic Planning, Troubleshooting, Vendor Management
Education
University of Delhi 1999 — 2002
Bachelor of Commerce (B.Com.)
Xansa Websity 2001 — 2001
Post Graduate Diploma in Web Mastering and Multimedia
HCL Technologies (Infrastructure Services Division) August 2000 - Present
The Walt Disney Company 2012 - 2015
Skills
IT Service Management
Education
Grand Canyon University
Master of Business Administration (M.B.A.), Organizational Leadership
HCL America December 2013 - Present
HCL Technologies (Infrastructure Services Division) December 2012 - April 2013
HCL Technologies (Infrastructure Services Division) September 2012 - November 2012
HCL Technologies (Infrastructure Services Division) October 2009 - September 2012
IBM India Pvt. Ltd. September 2008 - October 2009
Wipro Technologies February 2004 - October 2008
Convergys India Services December 2001 - January 2004
Skills
Microsoft Office, Microsoft Excel, Windows, Customer Service, HTML, Management, Leadership, Sales, IT Service Delivery, Project Management, Lean Management, ITIL v3 Foundations..., Agile Methodologies, Transition Management, IT Transformation, Microsoft Project, ITSM
Education
Institute of Management Technology, Ghaziabad 1998 — 1999
International marketing, International Marketing
Indian Institute of Planning and Management 1997 — 1999
Post graduate diploma in Planning and Management, marketing & Finance
Delhi University 1994 — 1997
Bachelor of Commerce (B.Com.), Business/Commerce, General
HCL Americas November 2013 - Present
HCL July 2009 - Present
HCL Technologies (Infrastructure Services Division) July 2009 - Present
Education
Sona College of Technology 2004 — 2008
Bachelor’s Degree, Information Technology, First Class
HCL Technologies (Infrastructure Services Division) March 2014 - November 2014
HCL Technologies (Infrastructure Services Division) April 2013 - February 2014
Skills
IT Service Management, HP Openview, Java, C++, SiteScope, Service-now.com, HTML5, PHP, CSS, JavaScript, Unix, Linux, Technical Support, Software Documentation, Software Engineering, MySQL, CA Spectrum, Incident Management, Change Management, Windows, VMware, Server Monitoring, SLA, OOP, Computer Networking, software en, Software Lifecycle, Computer Architecture, Operating Systems, Network Security, HP Operations Manager, Data Structures, RDBMS, DBMS, Algorithm Design, Algorithm Analysis, Computer Graphics, Software Testing, Discrete Mathematics
Education
The University of British Columbia 2015 — 2016
Master’s Degree, Software Systems, B+
Guru Gobind Singh Indraprastha University 2008 — 2012
Bachelor’s Degree, Information Technology, 70%
HCL Technologies (Infrastructure Services Division) April 2015 - Present
HCL Technologies April 2014 - Present
HCL Technologies January 2012 - March 2014
HCL Comnet March 2010 - October 2011
CSS Corp August 2009 - February 2010
Orange Genie October 2008 - March 2009
CA November 2000 - April 2008
NIIT Technologies Limited 1998 - 2000
Skills
ITIL Implementation, Program Management, IT Service Management, Service Delivery, ITIL, PMP, Pre-sales, Transition Management, Outsourcing, Six Sigma, Requirements Analysis, Vendor Management, Management, Project Management, CRM, Cloud Computing, Disaster Recovery, Telecommunications, Solution Architecture, IT Strategy, Leadership, Data Center, Strategy, Service Management, Sla, IT Management, Global Delivery, Incident Management, IT Outsourcing, Resource Management, SDLC, Project Portfolio..., Project Delivery, Offshoring, Software Project..., PMO, Team Management, IT Operations, Enterprise Architecture, Business Analysis, Business Process
Education
University of Madras 2008 — 2010
MBA
Annamalai University 2002 — 2004
Masters
University of Madras 1995 — 1998
Railway mixed Hr sec school 1993 — 1995
HCL Technologies October 2013 - Present
HCL Technologies July 2012 - September 2013
HCL Technologies October 2010 - June 2012
HCL Technologies November 2008 - September 2010
HCL Technologies October 2007 - October 2008
HCL Technologies October 2006 - September 2007
HCL Technologies June 2002 - September 2006
HCL Technologies (Infrastructure Services Division) June 1998 - May 2002
Skills
IT Strategy, Global Delivery, Pre-sales, Business Analysis, Outsourcing, Enterprise Architecture, Solution Architecture, Offshoring, Program Management, IT Service Management, IT Outsourcing, Service Delivery, SDLC, ITIL
Education
IIT 1994 — 1998
Indian Institute of Technology, Bombay 1994 — 1998
SHS
T-Systems February 2014 - December 2014
HCL Technologies (Infrastructure Services Division) June 2011 - January 2014
Skills
EMC SAN Administration, Cisco MDS SAN switches, Brocade Fibre Switches, SAN, DMX, Clariion, Symmetrix, EMC Storage, HDS, USP, USPV, HP EVA, EMC Replication Manager, Replication Technologies, SRDF, IBM XIV, HP XP, HP P9500, HP 3PAR, VMAX, VSP, Timefinder, HDS AMS, HP MSA, VNX, Emulex HBA Card, EMC SANCOPY, Data Migration, unix scripting, Java, JavaScript, Oracle, MySQL, Microsoft Office, C, SQL, Microsoft SQL Server, C++
Education
University of Central Missouri 2015 — 2016
Master's degree, Computer Science
Siddharth Institute Of Engineering And Technology, India 2007 — 2011
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Kendriya Vidyalaya 1995 — 2005
HCL Technologies Canada Inc. November 2012 - Present
HCL Technologies Canada Inc. November 2012 - Present
HCL Technologies (Infrastructure Services Division) December 2010 - November 2012
Skills
Solaris, Servers, Unix, Linux, Cluster, Veritas Volume Manager, Veritas Cluster Server, Red Hat Linux, DNS, Data Center, Troubleshooting, VMware ESX, Infrastructure, Shell Scripting, Operating Systems, Disaster Recovery, Performance Tuning, Server Administration, Incident Management, ITIL, Hadoop, Big Data
Education
Aligarh College of Engineering and Technology 2006 — 2010
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering, A (First Division with 66% Marks)
Kendriya Vidyalaya 2003 — 2005
Senior Secondary (Intermediate Standard, Class 12th), Science Stream, Scored 76% Marks (First Division)
HCL Technologies (Infrastructure Services Division) April 2015 - Present
Computer Science Corporation - a Fortune 500 IT Services Firm. 2011 - April 2015
Acro Service Corp 2008 - 2011
Gabriel & Associates 2004 - 2011
SAIC 2001 - 2004
Paranet 1998 - 2001
EDS 1994 - 1998
Skills
IT Service Management, Outsourcing, Service Delivery, ITIL, Management, Infrastructure, Business Process, Leadership, Start-ups, Project Management, Management Consulting, Consulting, Entrepreneurship, SharePoint, Data Center, Project Portfolio..., Business Process..., Governance, Help Desk Support, Vendor Management, Cloud Computing, IT Strategy, IT Management, Agile Project Management, BMC Remedy, Service-now.com
Education
Baylor University - Hankamer School of Business
BBA, Management Information Systems
Kingwood High School
Freescale Semiconductor June 2013 - Present
Dr Pepper Snapple Group January 2012 - May 2013
HCL Technologies (Infrastructure Services Division) October 2009 - August 2011
Nestlé India April 2009 - October 2009
Skills
Vendor Management, Incident Management, Service Delivery, Software Documentation, Project Management, Troubleshooting, ITIL, Active Directory, IT Service Management, End User Training, Change Management, Management, Cross-functional Team..., Project Planning, Project Coordination, Integrated Service..., Windows 7, System Deployment, IT Asset Management, Service-Now, Sharepoint, ITIL V 3.0 Certifed, End User Computing, Blackberry Desktop..., Exchange Active Sync, Configuration..., ServiceNow, Office 365 , Qumu ,..., Infrastructure
Education
Symbiosis institute of Management Studies 2008 — 2010
MBA, Information Technology
Board Of Technical Education, Delhi
Diploma in Electronics & Communication Engg, Electronics & Communication Engg
University of Delhi
Bachelor of Science (H), Science
HCL Technologies (Infrastructure Services Division) February 2015 - Present
HCL Technologies (Infrastructure Services Division) September 2011 - Present
HCL Technologies (Infrastructure Services Division) June 2010 - August 2011
Skills
Account Management, Budget Forecasts, Business Relationship..., Account Sales Strategies, Profit/Loss..., Pre-sales, Team Management, Billing Process, Contract Management, Vendor Management, DSO, ITIL, Six Sigma, MIS, Analysis, Business Analysis, Business Development, Management, Program Management, Management Consulting, Project Planning, Service Delivery, Team Building, IT Strategy, Competitive Analysis
Education
Lal Bahadur Shastri Institute of Management 2008 — 2010
Master of Business Administration (MBA), Marketing
Delhi University 2004 — 2007
BSC Hons, Electronics
HCL Technologies (Infrastructure Services Division) March 2015 - Present
Bank of America September 2014 - March 2015
Southwest Airlines April 2013 - September 2014
Intuit July 2008 - April 2013
Drake Morton and Associates February 2005 - January 2009
Envision Design September 2001 - January 2009
Loan Toolbox July 2008 - September 2008
Graphic Designs June 2002 - February 2005
Universal Studio Florida May 1998 - May 2001
Walt Disney Company August 1997 - May 1998
Skills
Oracle Database..., GoldenGate, Oracle RAC, Unix Shell Scripting, 11gR2, SQL*Plus, Performance Tuning, Oracle Enterprise..., Apex Programming, Oracle ESSO, OBIEE, Oracle 10g, Oracle PL/SQL..., Oracle 9i, Databases, Data Warehousing, Database Administration, RMAN, Shell Scripting, Oracle Applications, Testing, Unix, PL/SQL, Architectures, High Availability, Red Hat Linux, Web Development, Weblogic, Data Guard, Disaster Recovery, Perl, SQL, Cluster, Agile Methodologies, Linux, Scalability, XML, Enterprise Architecture, Toad, SAN, Web Design, Web Services, PHP, Data Modeling, Database Design, Data Migration, Oracle, Architecture
Education
California Lutheran University 2006 — 2008
Masters, Computer Science
University of Central Florida 1996 — 2001
Bachelors of Arts, Graphic Design
University of Arizona 1992 — 1994
Undergraduate, Architecture
HCL Technologies America Inc June 2014 - Present
HCL Technologies (Infrastructure Services Division) September 2010 - June 2014
HCL Technologies August 2008 - August 2010
Damco Solutions Pvt Ltd May 2008 - August 2008
Chetu, Inc. June 2007 - April 2008
Optitech Software Pvt Ltd November 2005 - June 2007
Skills
SharePoint..., SharePoint Server, Microsoft SQL Server, ASP.NET, .NET, AJAX, AJAX Toolkit, SharePoint, Web Services, SharePoint Designer, XML, WCF
Education
Indira Gandhi National Open University 2003 — 2005
Master's Degree, Computer Science
Indira Gandhi National Open University 2000 — 2002
Bachelor's Degree, Computer Science
HCL Technologies (Infrastructure Services Division) February 2007 - Present
Infosys Technologies Ltd March 2002 - February 2007
NIIT Technologies Limited 1998 - 2002
RPG Satellite Communications Ltd 1996 - 1998
Advanced Micronic Devices Ltd 1993 - 1996
Skills
New Business Development, IT Service Management, Service Delivery, ITIL, PMP, Service Management, Data Center, Outsourcing, Managed Services, Management, Program Management, Pre-sales, IT Strategy, Enterprise Software, Solution Architecture, IT Management, Strategy, SaaS, Business Development, Cloud Computing, Consulting
Education
Institute of Management Technology, Ghaziabad
MBA, Marketing
REC Warangal
B. Tech, Electronics & Communications
JPMorgan Chase October 2013 - Present
First Tek, Inc. 2013 - 2015
First Tek, Inc. 2013 - 2015
Hewlett-Packard July 2013 - September 2013
Global Association of Risk Professionals (GARP) October 2011 - January 2013
Future Technology Associates, LLC. January 2007 - May 2011
R Systems March 2006 - January 2007
New Horizons November 2004 - March 2006
HCL Technologies (Infrastructure Services Division) January 2003 - November 2004
Skills
ASP.NET, Microsoft SQL Server, VB.NET, ASP, .NET, SQL, PL/SQL, Visual Basic, VSS, AJAX, Visio, Crystal Reports, Stored Procedures, Analysis, Windows XP, ASP.NET MVC, MVVM, Multithreading, Dependency Injection, Design Patterns, Performance Tuning, Oracle SQL Developer, Oracle Database, WCF Services, RESTful WebServices, Service Oriented...
Education
IMM 2001 — 2003
MS in IT, Information Technology
Delhi University 1998 — 2001
Masters; Bachelor of Commerce, Information Technology
Modern School 1985 — 1997
CBSE, Science
HCL Technologies (Infrastructure Services Division) October 2014 - Present
HCL Technologies (Infrastructure Services Division) February 2012 - September 2014
Wipro Technologies July 2008 - February 2012
Wipro Technologies April 2006 - May 2008
Wipro Technologies March 2002 - March 2006
Wipro Technologies July 2000 - February 2002
Wipro Infotech April 1999 - July 2000
Wipro Infotech March 1994 - June 2000
Skills
IT Service Management, ITIL, Unix, Cloud Computing, Program Management, Vendor Management, Change Management
Education
Birla Institute of Technology and Science
B.S
Caresoft Global April 2014 - July 2015
HCL Technologies (Infrastructure Services Division) May 2013 - April 2014
HPCL Retail outlet November 2011 - March 2013
Salcomp India August 2010 - April 2011
Skills
New Business Development, Sales Presentations, Project Planning, Business Development, Marketing Strategy, Marketing Analytics, Market Research, Brand Management, Business Analysis, Team Management, Business Strategy, Team Leadership, Pre-sales, Management, CRM, Lead Generation, Networking, Requirements Analysis, Microsoft Office, C
Education
Bentley University 2015 — 2016
Master’s Degree, Business Analytics
University of Toledo 2011 — 2013
Master of Business Administration (MBA), Marketing
Sona College of Technology 2005 — 2009
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
HCL Technologies (Infrastructure Services Division) 2014 - Present
Ultimate Construction Services 2009 - 2012
Bigos Management, Inc. 2006 - 2009
Bigos Management, Inc. 2005 - 2006
AmeriCom, Inc. 2001 - 2004
Skills
Project Management, Accounting, Microsoft Office, Network Security, Computer Hardware..., Project Planning, Budgets, Troubleshooting, System Administration, Software Documentation, Management, Customer Service, Analysis, Information System..., Physical Plant Security, Systems Analysis, Process Analysis and..., Technical Writing, Technical Support, Windows 7, Process Improvement, Outlook, Training, Leadership, Microsoft Word, Security, Access, SharePoint, Visio, Computer Hardware, Human Resources, Information Security, Databases, Networking, Strategic Planning, Computer Security, Vulnerability Assessment, Penetration Testing, Crystal Reports, Administration, SQL, SDLC, Visual Basic, Hardware, T-SQL, Antivirus, Team Building/Leadership, VPN, Network Administration, Firewalls
Education
Kaplan University 2010 — 2012
Masters of Science - Information Technology, Computer and Information Systems Security/Information Assurance, Graduate - 4.0 GPA
University of Wisconsin-Eau Claire 1996 — 2001
Bachelor of Science, Management Information Systems
Barclaycard US July 2012 - Present
Bottomline Technologies March 2008 - May 2012
Executive Management Consultancy Inc. August 2007 - March 2008
Mastek India Ltd. August 2006 - July 2007
Syntel 2006 - 2007
Blue Star Infotech 2003 - 2005
HCL Technologies (Infrastructure Services Division) 2003 - 2004
Skills
Quality Center, Test Planning, Testing, Test Automation, Regression Testing, User Acceptance Testing, Mercury Tools, Test Cases, Quality Assurance, Java Enterprise Edition, QTP, Selenium, Burp Suite, OWASP, SoapUI, SOA, Web Services, Omniture
Education
Boston University 2011 — 2013
Master of Science (MS), Computer Science(Information Security)
Certified Software Quality Assuarance (QAI) 2008 — 2009
CSQA, Software Quality Assuarance
Certified Software Test Engineer (QAI) 2007 — 2007
CSTE, Software Test Engineer
University of Mumbai 1997 — 2000
BA, Economics
Scotia Capital December 2009 - Present
HCL Technologies (Infrastructure Services Division) March 2006 - November 2009
HCL Technologies (Infrastructure Services Division) 2006 - 2009
Skills
ITIL, Requirements Analysis, PL/SQL, Oracle, Solution Architecture
Education
Unitec Institute of Technology 2001 — 2002
MS, Computing
Mahatma Jyotiba Phule (MJP) Rohilkhand University 1997 — 2001
Kendriya Vidyalaya
Ryerson University 2009 - 2010
HCL Technologies (Infrastructure Services Division) October 2008 - July 2009
HCL Technologies October 2008 - July 2009
Skills
Active Directory, BGP, Cisco Technologies, VLAN, CCNA, VPN, EIGRP, OSPF, Routers, Troubleshooting, Operating Systems, RIP, Routing, Switches, WAN, Data Center, Vendor Management, Network Administration, Network Security, TCP/IP
Education
Ryerson University 2009 — 2010
M.Eng, Networks
Maharshi Dayanand Sarswati University
HCL Technologies (Infrastructure Services Division) December 2008 - Present
Coach, Inc. 2005 - 2008
CIGNA 2000 - 2005
Landstar 1995 - 2000
Skills
IT Operations, IBM iSeries, Disaster Recovery, ITIL, Data Center, IT Service Management, Vendor Management, IT Management, IT Strategy, Security, Solution Architecture, Servers, Outsourcing, Incident Management, Process Improvement, Project Management, High Availability, Service Delivery, Change Management, Enterprise Architecture, Service Management, Team Leadership, System Administration, Operations Management, Pre-sales, Management, Cloud Computing, Infrastructure, Integration, Operating Systems, Requirements Analysis, Storage, Virtualization, SDLC, IT Outsourcing, Software Project..., Business Intelligence, Databases, Business Analysis, Business Process, ERP, Mainframe, Business Continuity, Data Migration, Sla, SharePoint, System Deployment, Information Technology, Project Delivery, Networking
Education
Florida State College at Jacksonville 1995 — 1997
Computer Programming & Analysis - Midrange Computer Specialty
The Catholic University of America 1984 — 1988
Computer Science; Piano Performance
Pope John XXIII 1980 — 1984
Hcl Technologies America Inc May 2013 - Present
Hcl Technologies America Inc July 2010 - May 2013
HCL Technologies (Infrastructure Services Division) May 2009 - June 2010
HCL Technologies (Infrastructure Services Division) July 2008 - April 2009
e4e Healthcare Business Services February 2005 - July 2008
Accenture in India June 2004 - February 2005
Unity Electro Systems [P] Ltd May 2002 - May 2004
Skills
Service Delivery, Outsourcing, IT Service Management, ITIL, Service Management, Project Management, Program Management, Management, Vendor Management, Business Analysis, Team Management, Pre-sales, PMO, Solution Architecture, PMP, Transition Management, Integration, Data Center, Global Delivery, Cross-functional Team..., IT Strategy, Project Delivery, IT Operations, Change Management
Education
Bharathiar University 1998 — 2002
Bachelor of Engineering, Electrical and Electronics
Infosys July 2014 - Present
Infosys July 2012 - June 2014
HCL Technologies (Infrastructure Services Division) April 2007 - May 2011
iStrat Solutions Pvt. Ltd. July 2006 - October 2006
POL Web Technologies May 2005 - July 2006
Skills
Project Management, Pre-sales, Requirements Analysis, Program Management, IT Service Management, Service Delivery, Business Analysis, Management, Team Management, Software Project..., Infrastructure, ITIL, Strategy, Consulting, IT Strategy, Leadership, ITIL Process..., PMO, Vendor Management, Business Process, Requirements Gathering
Education
International Institute of Information Technology 2005 — 2007
MBA, IT (Systems)
Padmashree Dr D. Y. Patil Vidyapeeth 2000 — 2004
BE, Electronics
HCL Technologies (Infrastructure Services Division) September 2012 - Present
HCL Technologies (Infrastructure Services Division) January 2011 - September 2012
HCL Technologies (Infrastructure Services Division) September 2008 - December 2010
HCL Technologies (Infrastructure Services Division) August 2007 - September 2008
Dell July 2006 - August 2007
Wipro BPO July 2004 - March 2006
JK Tyre Racing 2005 - 2006
JK Tyre Racing 2005 - 2006
Skills
ITIL, Data Center, IT Service Management, Service Delivery, Vendor Management, Pre-sales, Disaster Recovery, Transition Management, Sla, Project Delivery, IT Operations, PMP, Requirements Analysis, Global Delivery, ITIL v3 Foundations..., Service Management, Managed Services, CRM, Requirements Gathering, PMO, Project Management, ITIL Certified, Green IT
Education
AKG Engineering College 2000 — 2004
Bachelor of Technology (B.Tech.), Information Technology
Delhi Public School - R. K. Puram 1988 — 2000
School, Engg Drawing
HCL Technologies (Infrastructure Services Division) January 2013 - October 2013
Ascension Health Information Services/CoreTek March 2012 - December 2012
AT&T April 2011 - December 2011
IBM/DOW Chemical August 2009 - January 2010
BullsEye Telecom February 2007 - January 2008
TMNG February 2006 - February 2007
GlobalCrossing 2000 - 2005
Skills
VoIP, Optimizations, Information Technology, Budgets, Integration, Vendor Management, Ethernet, IP, Optimization, Strategy, Leadership, SIP, Management, Computer Network..., Telecommunications, Analysis
Education
Ferris State University 1981 — 1982
Bachelor, Business
Ferris State University 1979 — 1981
Associates, Applied Sciences
HCL America Inc September 2013 - Present
HCL America Inc. February 2012 - September 2013
HCL Technologies (Infrastructure Services Division) December 2008 - February 2012
HCL Comnet Limited September 2006 - December 2008
Skills
Service Delivery, Pre-sales, Team Management, IT Service Management, Project Management, ITIL, Management, Global Delivery, Program Management, Business Process, Disaster Recovery, Service Management, PMO, Remote Infrastructure..., Migration Projects, Strategic Planning, ITIL Service Strategy, Data Centre Architecture, Incident Management, ITSO, Resource Management, Project Delivery, Project Governance, IT Project & Program..., Vendor Management, Transition Management, Leadership, IT Strategy, PMP, IT Operations, Data Center, Software Project..., Requirements Analysis, Infrastructure, Outsourcing, Solution Architecture, ITIL Certified, Problem Management, IT Outsourcing, SDLC, Offshoring, IT Management, IT Transformation, Service Desk, Global IT Operations, Operational Excellence, IT Recruitment, Cross-functional Team..., CRM, Sla
Education
INDIA 2000 — 2003
Bachelors in Commerce and Computer Apps, Commerce, TTM and Computer Apps
Kurukshetra University 2000 — 2003
Bachelor's Degree, Commerce and Computer apps, A
HCL Technologies (Infrastructure Services Division) April 2010 - January 2012
HCL Technologies (Infrastructure Services Division) November 2008 - April 2010
Dell January 2005 - February 2008
Convergys January 2004 - January 2005
Skills
BPO, Sla, Team Management, ITIL, IT Service Management, Incident Management, Operations Management, Business Analysis, Customer Service, Communication, Coaching, Reporting, Performance Reviews, Vendor Management, Troubleshooting, SLA, IT Operations, BMC Remedy
Education
Guru Gobind Singh Indraprastha University 2000 — 2004
Bachelor of Science (B.S.)
Assembly of God Church School 1998 — 2000
Wynberg Allen School 1988 — 1998
Strategic Staffing Solutions, LLC. May 2013 - Present
HCL Technologies (Infrastructure Services Division) January 2013 - May 2013
SandPoint Consulting May 2010 - January 2013
Q.E.P. May 2009 - May 2010
Metaldyne November 2007 - May 2009
Hayes Lemmerz International 2005 - 2007
Little Caesars 2004 - 2005
Domino's Pizza January 1999 - January 2004
Domino's Pizza May 1997 - January 1999
Domino's Pizza May 1995 - May 1997
Skills
Upstream, VBA, Outlook, Consulting, Consolidation, Hyperion Enterprise, Business Analysis, Forecasting, Access, Process Improvement, General Ledger, Finance, Financial Reporting, Financial Analysis, Software Documentation, Integration, Sarbanes-Oxley Act, Analysis, Internal Audit, Internal Controls, Management, Accounting, Auditing, SAP BPC, ERP, SAP, Hyperion
Education
Eastern Michigan University 2001 — 2003
MSIS, Information Systems
Eastern Michigan University 1992 — 1995
BBA, Accounting
Lansing Community College 1988 — 1991
Associate, Business
HCL America Inc. May 2014 - Present
HCL Technologies (Infrastructure Services Division) May 2013 - April 2014
HCL Technologies (Infrastructure Services Division) July 2011 - June 2013
HCL Technologies (Infrastructure Services Division) July 2010 - July 2011
HCL Technologies (Infrastructure Services Division) September 2009 - September 2010
HCL Technologies (Infrastructure Services Division) April 2007 - August 2009
ICFAI Business School 2005 - 2007
MiddleEarth Consultancy 2006 - 2006
Skills
Business Analysis, Project Management, Business Development, Team Management, Program Management, Project Planning, Product Management, Business Strategy, Management, Analysis, Operations Management, Strategic Planning, CRM, Leadership, Vendor Management, Requirements Analysis, Team Building, Business Intelligence, Data Center
Education
IBS Hyderabad 2005 — 2007
MBA, Marketing/HR
Delhi University 1995 — 1998
Economics Honours, Economics
Extreme Networks Application and DBA manager with strong technical skillsSr. DBAsgiJanuary 2001 - May 2005
HCL Technologies (Infrastructure Services Division) 1995 - 1997
HCL Consulting 1985 - 1989
Skills
Oracle E-Business Suite, Cloud Computing, Unix, Cluster, Linux, Data Center, High Availability, Solaris, Virtualization, Enterprise Architecture, Solution Architecture, Oracle, Data Warehousing, Shell Scripting, Disaster Recovery, SAN, ITIL, Infrastructure, Software Development, ETL, Enterprise Software, Oracle Applications
Education
Jamia Millia Islamia 1985 — 1989
Masters, Mathematics and Computer Science
Delhi University 1982 — 1985
Bsc, Science and Maths
Yahoo! November 2009 - Present
Yahoo! March 2007 - October 2010
Yahoo! May 2006 - February 2007
HP October 2004 - October 2005
HCL Technologies (Infrastructure Services Division) January 2003 - October 2004
Skills
Virtualization, Windows Server, VMware ESX, Citrix, Remote Infrastructure..., VMware Infrastructure, VCP 5.0, Infrastructure...
Education
Indian Institute of Management, Lucknow 2011 — 2012
Executive General Management Program – EGMP, Business Administration and Management, General
HCL Technologies (Infrastructure Services Division) January 2008 - Present
L&T Infotech June 2007 - December 2007
Wipro Infotech January 2006 - June 2007
CMS COMPUTERS Ltd 2003 - 2006
Skills
IBM iSeries, IBM AIX, Team Leadership, Project management, ITIL, Data Center, IT Service Management, Disaster Recovery, Servers, System Administration, High Availability, Virtualization, Service Delivery, Operating Systems, Solution Architecture, IT Management, AIX, Storage, Project Management, IT Operations, Integration, Infrastructure, Data Migration, Security, Vendor Management, Unix
Education
Gujarat University
Bachelor's degree, Gujarat University
Mumbai University
Master of Business Administration (M.B.A.)
HCL Technologies (Infrastructure Services Division) August 2009 - Present
Education
Kendriya Vidyalaya 2004 — 2006
MTech, Telecommunication
HCL Technologies (Infrastructure Services Division) April 2015 - Present
Southcoast Health \ Avid Technical Resources March 2015 - March 2015
Southcoast Health \ Avid Technical Resources August 2014 - December 2014
CharterCARE Health Partners October 2013 - June 2014
Travelers Insurance \ Genesis10 March 2013 - May 2013
CareNewEngland November 2005 - September 2012
West Bay Resident Services August 2010 - February 2012
Hewlett-Packard August 2008 - September 2008
West Bay Residential Services January 1998 - February 2003
Skills
Troubleshooting, Windows Server, Technical Support, Windows 7, Servers, Windows XP, Networking, Healthcare Information..., Software Documentation, Computer Hardware, Computer Security, XP, Disaster Recovery, Citrix, VMware, Hardware, Network + Certified, Microsoft Certified..., Windows, Cisco Technologies, Network Administration, SharePoint, Microsoft Exchange, Visio, Network Security, Security, Information Technology, Testing, System Administration, HP, Switches, Group Policy, Active Directory, DHCP, Information Security, Printers, A+ Certified, Network Devices, Firewalls, VPN, Software Installation, DNS, Operating Systems, Microsoft Certified..., System Deployment, IT Operations, BMC Remedy, MCTS, Security+ Certified
Education
University of Massachusetts, Amherst 1985 — 1991
Communications, Mass Communication/Media Studies \ Psychology Minor
New England Institute of Technology 2001 — 2002
A+ Computer Certification Program, Computer Hardware Technology/Technician
Community College of Rhode Island 2003 — 2005
Cisco Academy, Cisco Networking, 3.7
MUFG Union Bank December 2012 - Present
KPMG 2010 - 2012
HCL Technologies (Infrastructure Services Division) 2007 - 2010
Tavant Technologies, Bangalore May 2006 - August 2006
Skills
Project management, ITIL, Project Management, Process Improvement, Business Pr, Change Management, Information Security, Consulting, IT Service Management, Pre-sales, Information Technology, Business Process, PMP, ISO 27001, Incident Management, Network Security, Visio
Education
Kurukshetra University
B. Tech, Electronics & Communication
Symbiosis Center for Information Technology, Pune
PGDM, IT (Networks)
Technosoft Corporation March 2013 - Present
HCL Technologies (Infrastructure Services Division) August 2012 - March 2013
Frontier Communications July 2010 - August 2012
Verizon January 2002 - July 2010
UCP (United Cerebral Palsy) May 2009 - December 2009
Verizon 2002 - 2009
Transwitch January 2001 - December 2001
Learning Byte International (now Convergys) January 2000 - December 2000
Sr.Systems Consultant - IT October 1993 - December 1999
Skills
Budgets, Telecommunications, Enterprise Software, Vendor Management, Professional Services, Program Management, IT Strategy, Integration, Troubleshooting, Management, Enterprise Architecture, ITIL, SDLC, PMP, Cross-functional Team..., Software Documentation, Project Management, Disaster Recovery, Solution Architecture, CRM, Data Center, Unix, Testing, IT Management, Process Improvement, Software Project..., IT Service Management, Operating Systems, Product Management, Technical Support, Service Delivery, Business Intelligence, Business Analysis, System Administration, IT Operations, Business Process, Strategy, ERP, Cloud Computing, Team Leadership, Security, Networking, Leadership, Requirements Analysis, Infrastructure, Outsourcing, Business Development, Storage, SaaS, Pre-sales
Education
University of Phoenix 2008 — 2010
MBA, Technology Management
Santa Clara University 2001 — 2001
M.S (Non Degree), ComputerScience
Jawaharlal Nehru Technological University 1989 — 1993
B.Tech, Printing Technology
Arya Upper Primary School
HCL Technologies (Infrastructure Services Division) June 2012 - Present
FIS October 1997 - May 2012
Skills
Agile Methodologies, SDLC, Software Project..., Requirements Analysis, Business Analysis
Education
Southern Illinois University, Edwardsville 1996 — 1997
Master's Degree, Electrical Engioneering
Annamalai University 1989 — 1993
Bachelor's Degree, Electronics & Instrumentation Engineering
The World Bank February 2012 - Present
HCL Technologies (Infrastructure Services Division) July 2004 - July 2009
Skills
Employee Engagement, Strategic HR, Performance Management, Talent Management, Performance Appraisal, Human Resources, HRIS, Personnel Management, Screening, Sourcing, Technical Recruiting
Education
Bharathidasan Institute of Management Tiruchirapalli 2002 — 2004
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Infosys November 2014 - Present
HCL Technologies (Infrastructure Services Division) November 2009 - April 2013
Mahindra Satyam June 2005 - October 2009
Education
Anna University 2001 — 2005
B.E
HCL Technologies (Infrastructure Services Division) July 2015 - Present
HCL Technologies (Infrastructure Services Division) June 2014 - Present
Skills
Information Security, Security Architecture..., Juniper, Information Security..., Firewalls, Security Engineering, Security Compliance, Ethical Hacker, Security Operations, Network Security, Information Security..., IPS, Security Incident &..., Perimeter Security, Security Operations..., Security Service Design..., Security Assessment..., SIEM, Security Consulting..., Security Forensics, Team Management, Client Management, Computer Forensics, Penetration Testing, CRM, Juniper Technologies, Technical Support, Service Delivery, Data Center, ITIL, Infrastructure, IT Service Management, Business Continuity, Disaster Recovery, Security, Telecommunications, Networking, Consulting, TCP/IP, VPN
Education
Middlesex University 2007 — 2008
Master of Science (MS), Computer Networks & Security
Anna University
Bachelor of Engineering (B.E.), Computer Science
Restoration Hardware September 2013 - Present
Restoration Hardware September 2013 - Present
HCL Technologies June 2012 - August 2013
HCL Technologies (Infrastructure Services Division) 2010 - August 2011
HCL Technologies America June 2008 - August 2010
SanDisk 2008 - 2010
HCL Comnet Systems and Services Limited June 2005 - May 2008
Skills
IT Service Management, Project Management, Data Center Management, ITIL, Incident Management, Service Delivery, PMP, IT Operations, Vendor Management, Data Center, Service Management, IT Management, Transition Management, Virtualization, Outsourcing, ITIL Certified, Sla, Pre-sales, IT Outsourcing, Offshoring
Education
St. Vivekanand School New Delhi 1987 — 1996
Amravati University
Wipro Technologies Limited February 2012 - Present
Wipro Technologies 2012 - Present
CSC January 2011 - February 2012
HCL Technologies (Infrastructure Services Division) December 2009 - December 2010
Skills
ITIL, IT Service Management, Service Delivery, Change Management, Configuration Management, Leadership, IT Operations, Service Management, Unix, Solution Architecture, Sla, ITIL v3 Foundations..., Release Management, PMP, Service Desk, IT Management, ITIL Certified, IT Strategy, Problem Management, BMC Remedy, Transition Management, Windows Server
Education
The University of Hull 2007 — 2009
MSC, Computer Science
Anna University 2001 — 2005
Bachelor of Technology (BTech), Computer Science
HCL Technologies (Infrastructure Services Division) October 2014 - Present
HCL Technologies (Infrastructure Services Division) October 2011 - October 2014
HCL Technologies (Infrastructure Services Division) April 2004 - October 2011
Parity Consulting Inc August 2001 - September 2004
Skills
IT Strategy, Requirements Analysis, ITIL, Unix, Solaris, Solution Architecture, Disaster Recovery, Netbackup, IT Service Management, Veritas Cluster Server, AIX, BMC Remedy, Incident Management
Education
Babasaheb Bhimrao Ambedkar University 1994 — 1998
BE, Electonics and Telecommunication
HCL Technologies October 2014 - Present
HCL Technologies October 2013 - Present
HCL Technologies (Infrastructure Services Division) July 2006 - October 2010
iGATE Global Solutions April 2005 - July 2006
Skills
Pre-sales, Outsourcing, Vendor Management, Service Delivery, Global Delivery, Strategy, Solution Architecture, Cloud Computing, CRM, Team Management, IT Strategy, Business Development, Solution Selling, Leadership, Business Analysis, IT Outsourcing, Management, Program Management, Managed Services, Transition Management
Education
Indian Institute of Management, Bangalore
MBA
Indian School of Mines
B. Tech
Wipro Infotech June 2014 - Present
Tata Consultancy Services/Sony Corporation May 2013 - April 2014
HCL Technologies (Infrastructure Services Division) January 2012 - April 2013
HCL AXON January 2012 - March 2012
Johnson & Johnson May 2011 - December 2011
Professional Services Group October 2010 - May 2011
MTA-NYCT January 1992 - September 2010
Skills
Vendor Management, SharePoint, MS Project, PMP, ITIL, Project Management, Data Center, Requirements Analysis, Process Improvement, IT Management, Telecommunications, Quality Assurance, Windows, IT Service Management, Software Documentation, Windows Server, SDLC, Business Analysis, Program Management, IT Operations, IT Strategy, Resource Management, Integration, Change Management, Incident Management, Sla, Management, Business Process, Agile Methodologies, Visio, Project Planning, Business Intelligence, Software Project..., Disaster Recovery, Troubleshooting, Team Leadership, IT Outsourcing, PMO, Team Management, Service Delivery, Active Directory, Project Portfolio..., Solution Architecture, Agile Project Management, System Deployment, Information Technology, Service Management, Security, Outsourcing, Enterprise Architecture
Education
Cochise College
Pace University - Lubin School of Business
Business Administration and Management, General, Information Systems minor
Amazon Web Services January 2015 - Present
Savvis Singapore November 2010 - March 2013
AT&T Singapore April 2009 - November 2010
HCL Technologies (Infrastructure Services Division) April 2007 - April 2009
Kayako 2006 - 2006
Skills
ITIL, IT Service Management, Service Delivery, Unix, Pre-sales, Vendor Management, Active Directory, Windows Server, VMware, Data Center, Solaris, Netbackup, Veritas Volume Manager, Servers, VMware ESX, Linux, DNS, Storage Area Networks, High Availability
Education
Kurukshetra University 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science
Somerville School, Noida 1989 — 2002
General Motors September 2013 - Present
HCL Technologies (Infrastructure Services Division) April 2012 - September 2013
Cisco Systems January 2011 - December 2011
Skills
Routing, Switches, Cisco Call Manager, Routers, Cisco Technologies, Network Design, LAN-WAN, Network Architecture, Network Engineering, TCP/IP, Visio, Cisco Nexus, VoIP, CCNA, WAN, VPN, CCIE Voice, Cisco, Unity Connection, Designed and Implement, Voice Gateways, Troubleshooting, Testing, Documentation, Ethernet, LAN/WAN, Cisco Switches, Problem Solving, Software Documentation, CCIE, Gateway, UCCX, Voice Gateway, Nexus 7k , 5k, CCIE Data Center, Cisco UCS
Education
Shah Abdul Latif University, Khairpur 1999 — 2003
Bachelor in Computer Science
Jinnah polytechnic Institute 1994 — 1998
Diploma in Electrical Tech, Electrical
Duke Cancer Institute April 2014 - Present
HCL Technologies (Infrastructure Services Division) February 2013 - April 2014
CenturyLink March 2009 - January 2012
Skills
Troubleshooting, Citrix, Cisco Technologies, Storage Area Networks, Virtualization, Microsoft Exchange, Microsoft Office, Help Desk Support, Unified Communications, VoIP
Education
East Carolina University 2009 — 2011
Bachelors, Information Technology
Durham Technical Community College
HCL Technologies (Infrastructure Services Division) July 2009 - Present
HCL Technologies July 2009 - Present
Skills
VMware, Windows, Microsoft Office, ITIL, Business Analysis, SQL, Requirements Analysis, IT Service Management, Vendor Management, Team Management
Education
Kakatiya University 2004 — 2008
Bachelor of Engineering (B.E.), Computer Science, A+
HCL Technologies (Infrastructure Services Division) August 2012 - Present
Verizon Wireless 2004 - 2008
Skills
A+ Certified, Network +, Troubleshooting, Technical Support, BMC Remedy, CompTIA, Active Directory, Blackberry, Blackberry Enterprise..., DHCP, Help Desk Support, Operating Systems, Routers, Servers, Switches, System Deployment, TCP/IP, VPN, Windows 7, Windows Server, Wireless Networking, XP
Education
Augusta Technical College
Associate's degree, Applied technology
HCL Technologies (Infrastructure Services Division) July 2014 - Present
PepsiCo June 2008 - July 2014
Birlasoft May 2004 - May 2008
Skills
Oracle, Databases, Business Analysis, Data Warehousing, Integration, Requirements Analysis, SDLC, SQL, Solution Architecture, IT Strategy, Enterprise Architecture, ERP, Business Intelligence
Education
Bharathiar University 1990 — 1991
Post Graduate Diploma in Computer Applications, Computer Science
Madurai Kamaraj University 1988 — 1990
Master's degree, Mathematics
Hcl Technologies America Inc October 2010 - Present
HCL Technologies (Infrastructure Services Division) June 2007 - Present
Skills
VMware, Information Technology, Management, Microsoft Office, Project Management, SQL, Microsoft Excel, Business Analysis, Leadership, Java, VMware Certified..., ITIL, Virtualization,..., Active Directory, NetApp, Storage Area...
Education
Bharathidasan University
Master of Computer Applications (MCA), Master of computer application, First Class
Thanthai Hans Roever College
Bachelor’s Degree, B.Sc., Industrial Electronics
HCL Technologies (Infrastructure Services Division) September 2008 - Present
Slashsupport pvt. Ltd December 2006 - August 2008
Skills
CCNA, Network Engineering, Cisco IOS, Cisco Nexus, CiscoWorks, DMVPN, LAN Switching, Wireless LAN Controller, Cisco Wireless, Routing, Remote Desktop, Desktop Imaging, Help Desk Support, Microsoft Office, Management
Education
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Stanes Higher Secondary School Coonoor 2001 — 2002
12th Standard, Maths with Bio