Health Care Services Corporation
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, IL CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Prime Therapeutics, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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Health Care Services Corporation Employees
Avanade June 2014 - Present
Avanade, Inc. June 2011 - Present
Avanade, Inc. November 2011 - Present
Freelance Business Analysis Mentor January 2009 - Present
Freelance Business Analyst Mentor October 2009 - September 2013
Health Care Services Corporation December 2005 - November 2011
MBNA April 2002 - August 2005
MBNA April 2002 - August 2005
Bank of America January 2001 - October 2001
Bank of America January 2001 - October 2001
Skills
People Endorse me who..., Requirements Gathering, Elicitation, Gap Analysis, UML, Process Improvement, Scope Management, Business, Business Analysis, Business Strategy, Functional..., Performance Metrics, Use Case Analysis, Use Case Realization, Business Analyst..., Business Analysis..., Scrum, Change Management, Staff Supervision, CMMi, Waterfall, Root Cause Analysis, Decision Analysis, Java, Design Specifications, Business Case..., Feasibility Studies, Health Insurance, Healthcare IT, Banking Operations, Cross-functional Team..., SDLC, OOAD, Requirements Analysis, Business Requirements, Mentoring, Analysis, Systems Analysis, Visio, MS Project, Process Development, Software Project..., Application Design, Requirements Management, Technical Writing, Application Development, Business Process Design, Re-engineering, Team Leadership, Integration
Education
University of Phoenix 2000 — 2001
Info Tech
Brookhaven Community College 1986 — 1988
Associate, Graphic Design
University of North Texas 1982 — 1984
Pre-Med/Biology
Health Care Services Corporation January 2015 - Present
Randstad Technologies US January 2015 - Present
FedEx Ground August 2013 - January 2015
Bellas Bouncies August 2013 - November 2013
Holiday Inn April 2013 - July 2013
Vector Marketing May 2012 - July 2012
Six Flags Great America July 2010 - October 2011
Skills
CompTIA A+ Certification, CompTIA Network+..., Security+, OSHA 10-Hour Certified, Computer Maintenance, Computer Security, Computer Repair, Windows 7, Windows XP Pro, Microsoft Word, Microsoft Excel, PowerPoint, POS, Cash Handling Experience, Cooking, Troubleshooting, Sales, Multitasking Skills, Bilingual-English/Spanis..., Energetic team player, Fast-paced, Perfectionist, AutoCAD, Professional..., Computer Hardware, Windows Vista, Customer Service, Time Management, Microsoft Office, Customer Satisfaction, Teamwork, Inventory Management, Telephone Skills, Inventory Control, Communication, Hiring, Critical Thinking
Education
DeVry University 2013 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Baker College of Muskegon 2012 — 2013
Bachelor's Degree, Culinary Arts/Chef Training
Lake County High-Schools Technology Campus 2010 — 2012
Culinary Arts/Chef Training
Lakes Community High School 2008 — 2012
High School, General Studies
Alison
Ab Initio January 2014 - Present
US Navy April 2013 - October 2013
US Navy June 2012 - April 2013
US Navy February 2010 - June 2012
Health Care Services Corporation August 2006 - August 2010
United Health Group, Inc May 2003 - August 2006
Various Industry Verticals September 1990 - June 2003
Metasolv (Acquired by Oracle, Inc) December 1999 - May 2003
Southwest Airlines October 1996 - October 1997
Excel Communcations, Inc. (Company dissolved in 2004) June 1995 - October 1996
Skills
Private Pilot, Solution Architecture, Executive Management, Program Management, Integration, Military, Business Intelligence, Leadership, Software Development..., Requirements Analysis, Project Management, DoD, Navy, Enterprise Software, Command, C4ISR, Defense, Cross-functional Team..., Security Clearance, Strategy, Team Leadership, Telecommunications, Strategic Planning, Data Warehousing, Information Assurance, Management, Team Building, Intelligence, Project Planning, Policy, Top Secret, Military Operations, Electronic Warfare, National Security, Military Experience, Organizational..., Operational Planning, Government, Private Piloting
Education
US Naval Post-Graduate School 2012 — 2012
Certificate, Strategic Communications
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2010
Executive Strategic Thinking and Management
University of Texas at Dallas - Naveen Jindal School of Management 1992 — 1994
MS, Information Systems
United States Naval Academy 1978 — 1982
BS, Engineering
Health Care Services Corporation August 2013 - Present
Health Care Services Corporation August 2012 - August 2013
Hallmark Services Corporation June 2011 - August 2012
Skills
Leadership, Process Improvement, Insurance, Coaching, Health Insurance, Training, Business Analysis, Data Analysis, Time Management, Customer Service, Quality Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Quality Center, Requirements Gathering, Software Quality..., Test Planning, Testing, User Acceptance Testing
Education
University of Illinois at Chicago 2005 — 2007
Bachelor of Arts (BA), Psychology
Waubonsee Community College 2003 — 2005
Associate of Arts (AA), Psychology
Health Care Services Corporation April 2006 - Present
State of Illinois October 2003 - April 2006
NEE Corporation August 1993 - February 2003
Wilton Industries January 1984 - February 1987
Skills
Financial Accounting, Financial Analysis, Financial Reporting, Trend Analysis, Accounting, Internal control
Education
Northern Illinois University 2001 — 2003
BS, Accounting
Glenbard East 1972 — 1976
General, Business
Health Care Service Corporation August 2014 - Present
Health Care Service Corporation November 2011 - August 2014
Health Care Service Corporation May 2008 - November 2011
Health Care Services Corporation May 2006 - May 2008
Health Care Service Corporation September 2004 - May 2006
Skills
Policy, Process Improvement, Insurance, Training, Call Centers, Team Building, Employee Benefits, Risk Management, Health Insurance, Coaching, Claim, Software Documentation, Change Management, Performance Management, Vendor Management, Team Management, Educational Leadership
Education
North Central College 2004 — 2010
Bachelor of Arts (B.A.), Business Administration
HCSC April 2013 - Present
MAKE Corporation 2007 - 2015
MAKE Corporation 2007 - 2015
Dean Healthcare May 2013 - December 2013
Health Care Services Corporation August 2005 - May 2013
HCSC 2005 - May 2013
Chicago Mercantile Exchange February 2005 - August 2005
Kraft Foods October 1995 - February 2005
ACI 1988 - 1992
Boise Office Solutions April 1988 - May 1991
Skills
Business Analysis, Healthcare, Application Development, Systems Analysis, Insurance
Education
Saint John's University 1981 — 1985
BS, Business Administration
Aitkin High School 1977 — 1981
Diploma, College Prep
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - Present
Health Care Services Corporation September 2010 - December 2013
Comcast May 2009 - September 2010
Retail Handyman June 2008 - April 2009
Skills
Coaching, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Training, Public Speaking, Cold Calling, Customer Satisfaction, Team Building
Education
Concordia University-River Forest 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Triton College 2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Illinois State Police December 2013 - Present
Self-employed July 2012 - Present
Health Care Services Corporation February 2013 - November 2013
Verizon Wireless August 2008 - September 2011
Skills
Training, Public Speaking, Retail, Outlook, HR Policies, Employee Training, Microsoft Word, Negotiation, PowerPoint, Talent Acquisition, Research, Recruiting, Microsoft Office, Employee Relations, Customer Service, Human Resources, Talent Management, Performance Management, Coaching, Organizational..., Leadership Development, Team Leadership, Policy, Teamwork, Insurance, Customer Experience, Healthcare, Data Analysis, Data Entry, Psychology, Telecommunications
Education
Argosy University Phoenix
Master's degree, Industrial and Organizational Psychology
Alabama Agricultural and Mechanical University 2003 — 2006
Bachelor of Arts (B.A.), Psychology
Springfield Southeast High School 1997 — 2001
Diploma
Discovery Health Partners September 2015 - Present
Dearborn National July 2013 - September 2015
Health Care Services Corporation July 2008 - July 2013
Health Care Services Corporation April 2006 - June 2008
Health Care Services Corporation May 1997 - March 2006
Skills
Management, Team Leadership, Professional Mentoring, Databases, Access, Microsoft SQL Server, Analysis, Teradata, Process Improvement, Change Management, MS Project, Project Management, Software Development, Visual Basic, Business Intelligence, Health Insurance, Insurance, Healthcare Information..., Microsoft Excel, Business Analysis, Analytics, Data Mining, SDLC, Requirements Gathering, Provider Relations, Mentoring, Team Mentoring, Team Building, Proactive self-starter, Professional..., DB2, Oracle, Data Warehousing, Database Administration, Database Modeling, PL/SQL, ETL, SAS, Utilization Management, JavaScript, VB Script, HTML, Visio, Utilization Efficiency, Work Ethic, Quality Improvement, PowerPoint, Close Attention to..., HIPAA
Education
North Central College 2002 — 2005
Masters, Computer Science
North Central College 1994 — 1997
BS, Computer Science
Health Care Services Corporation February 2013 - Present
United States Air Force December 2000 - Present
Ace Hardware Corporation December 2012 - February 2013
Colorado Technical University 2006 - 2011
Skills
Instructional Design, Instructional Technology, Instructor-led Training, Curriculum Development, Curriculum Design, Needs Analysis, Training, Training Delivery, Employee Training, Organizational..., Staff Development
Education
American InterContinental University 2011 — 2012
Master of Education, Instructional Design and Technology
Northern Illinois University 2000 — 2005
Bachelor of Science, Sociology
Health Care Services Corporation July 2012 - Present
Health Care Services Corporation November 2009 - July 2012
Pomeroy June 2007 - November 2009
Skills
Help Desk Support, Service Desk, Active Directory, Windows 7, XP, Technical Support, Troubleshooting, Windows Server, Servers, Disaster Recovery, BMC Remedy, Computer Hardware, ITIL, VMware, Visio
Education
Robert Morris College 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Computer Studies
Benefitfocus July 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2009 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2007 - September 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2006 - January 2007
Health Care Services Corporation August 1996 - June 2005
Skills
Health Insurance, Microsoft SQL Server, Microsoft Office, Visual Studio, Reports, Data Analysis, FTP, Oral & Written..., Compensation & Benefits..., Employee Benefits, Biometrics, Health Care Reform, Analytics, john Hopkins ACG, Technical Analysis, Business Analysis, Research, SQL, Ad Hoc Reporting, Workforce Management, Microsoft Excel, Call Centers, Visio, Program Management
Education
Tulsa Community College 1992 — 2001
Associate of Arts (A.A.), English Language and Literature/Letters, 3.8
Northeastern Oklahoma A&M College
Owasso High School
Health Care Services Corporation January 2014 - Present
Health Care Services Corporation September 2010 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2011 - September 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2008 - September 2010
Make A Difference 2001 - 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2000 - March 2006
Skills
Systems Analysis, Program Management, Healthcare, Leadership, Process Improvement, Problem Solving, Streamlining Process, Operating Budgets, Metrics Reporting, Goal Setting, Forecasting, Cultural Transformation, Full SDLC, PMP, Team Leadership, Disaster Recovery, Management, Access, Business Analysis, Call Centers, Integration, Data Analysis, Software Project..., Business Process..., Healthcare Information..., Team Building, Agile Methodologies, Training, Data Warehousing, Analysis, Employee Benefits, Governance, Budgets, Strategy, Project Delivery
Education
AHIP MMD Program, Perkins Leadership Award Recipient 2011 — 2012
Fellow Graduate, American Health Insurance Plan (AHIP) Minority Management Development Program
Keller Graduate School of Management of DeVry University 2007 — 2009
Graduate Certificate, Health Services Administration
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University 1990 — 1993
Bachelor, Computer Information System
DeVry University 1990 — 1993
Bachelor's degree, Computer Information Systems
Kenwood Academy 1981 — 1985
High School Diploma
Inspiration Unlimited September 2012 - Present
The Juice Plus+ Company August 2011 - Present
Health Care Service Corporation January 2010 - Present
Health Care Services Corporation January 2010 - Present
City of Albuquerque September 2007 - October 2009
Intel Corporation 1994 - 2007
Skills
Health Promotion, Nutrition, Clinical Nutrition, Stress Management, Weight Management, Research, Fitness, Supplements, Corporations, Public Speaking, Wellness Coaching, Health Education, Employee Wellness, Nutritional Counseling, Clinical Research, Lifestyle, Nursing, Program Management, Healthcare Management, Lifestyle Coaching, Team Building, Food, Wellness, Nutrition Education, Weight, Data Analysis, Disease Management
Education
Inspiration Unlimited via Holistic Nurses Association 2011 — 2012
Certified as a Holistic Stress Management Instructor, Stress Management
Central Missour State University 1997 — 1999
Master of Science (M.S.), Occupational Health and Safety
The University of New Mexico 1980 — 1984
Bachelor of Science in Nursing, Nursing and Psychology
Health Care Services Company January 2014 - Present
Health Care Service Corporation February 2013 - January 2014
Health Care Services Corporation July 2011 - February 2013
Health Care Services Corporation May 2006 - July 2011
Skills
Insurance, Customer Service, Process Improvement, Microsoft Office, Microsoft Excel, Team Building, Risk Management, Project Management, Call Center, Microsoft Word, Team Leadership, Health Insurance, Data Analysis, Call Centers
Education
Saint Xavier University 2010 — 2014
Master of Business Administration (MBA), Business Administration and Project Management, 4.0
Illinois State University 2002 — 2006
Bachelor's degree, Small Business Administration/Management
Grainger February 2015 - Present
Echo Global Logistics November 2012 - February 2015
kCura Corporation May 2011 - September 2012
Apartments.com November 2010 - May 2011
Cars.com October 2007 - November 2010
ShopLocal LLC January 2007 - October 2007
ShopLocal LLC August 2005 - January 2007
Health Care Services Corporation August 2001 - August 2005
Eppraisals.com November 1999 - June 2001
Inso Corporation 1997 - 1999
Skills
Great People Skills, Team Leadership, Building Strong Teams, Building Relationships, Agile, Product Development, Product Management, Roadmap, Product Strategy, Market Research, Quantitative Research, Survey Research, User Experience, Qualitative Research, Usability Testing, Personas, User Scenarios, Prototyping, Axure, Information Architecture, User-centered Design, User Interface Design, Enterprise Software, Web Design, Multivariate Testing, Email Marketing, Prototype, Agile Methodologies, E-commerce, Project Management, Web Analytics, User Interface, Heuristic Evaluation, Mobile Internet, Wire Framing, Strategy, Wireframes
Education
University of Illinois at Urbana-Champaign
Health Care Service Corporation August 2013 - Present
Health Care Services Corporation January 2007 - Present
Health Care Services Corporation September 2002 - August 2008
Health Care Services Corporation January 1997 - September 2002
Arthur Anderson Worldwide January 1994 - January 1997
Waste Management January 1993 - January 1994
Skills
Organizing, Problem Solving, Documentation, Visio, Project Management, Requirements Gathering, PMP, Software Documentation, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Integration, Healthcare Information..., Software Project..., Business Process..., Agile Methodologies, Systems Analysis, User Acceptance Testing, Project Portfolio..., IT Strategy, Leadership, Business Process, Management, PMO, Resource Management, Business Requirements, Databases, Vendor Management, SQL, MS Project, Software Development, Business Intelligence, ITIL, Data Modeling, Enterprise Architecture, ETL
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA), Project Management Concentration
Xavier University of Louisiana 1988 — 1993
Bachelor of Science, Computer Information Systems
Baxter Healthcare January 2013 - Present
Walgreens June 2011 - January 2013
Health Care Services Corporation October 2007 - December 2010
Discover 2004 - 2007
Trustmark Insurance 1991 - 2004
Illinois Air National Guard 1991 - 1999
US Marine Corps June 1984 - February 1991
Skills
Active Directory, Data Center, Cross-functional Team..., System Administration, Call Centers, IT Strategy, Project Management, Leadership, SharePoint, Business Analysis, Problem Management, IT Operations, SDLC, Operations Management, Business Intelligence, Information Security, Requirements Analysis, Troubleshooting, Team Leadership, Management, Infrastructure, Team Building, Visio, Service Delivery, Vendor Management, Enterprise Architecture, Change Management, Disaster Recovery, Customer Service, Business Process, ITIL, Networking, Business Process..., PMO, Computer Network..., IT Service Management, PMP, Network Administration, Incident Management, Training, Program Management, Process Improvement, Outsourcing, Servers, IT Management, Analysis, Governance, Information Technology, Project Portfolio..., Solution Architecture
Education
Northeastern Illinois University 1996 — 1998
Health Care Services Corporation January 2013 - Present
Health Care Services Corporation November 2011 - January 2013
Health Care Service Corporation January 2011 - November 2011
Health Care Service Corporation September 2010 - December 2010
Fubon Bank (Hong Kong) Limited January 2008 - December 2008
Fubon Bank (Hong Kong) Limited April 2006 - January 2008
ABN AMRO January 2005 - April 2006
Zurich Life March 2004 - November 2004
Capital Securities Corporation February 1999 - March 2001
Capital Securities Corporation July 1997 - February 1999
Skills
Investments, Derivatives, Securities, Insurance, Financial Analysis, Financial Reporting, life insurance, Life Insurance, Equities, Finance, Bloomberg, Financial Services, Mutual Funds, Portfolio Management, Financial Modeling, Business Strategy, Banking
Education
University of Illinois at Urbana-Champaign 2001 — 2003
MBA, Finance
National Chengchi University 1993 — 1997
Bachelor of Science, Money and Banking
Motorola Solutions February 2000 - Present
Mary Kay Inc. 1995 - 2002
Marsh & McLennan Inc 1990 - 1999
LaSalle Partners Limited 1987 - 1989
Stone Container Corporation 1986 - 1987
ITW Paslode 1984 - 1985
CIGNA COMPANIES 1982 - 1983
Health Care Services Corporation 1978 - 1982
Skills
Team Building, Project Coordination, Cross-functional Team..., Process Improvement, Telecommunications, Social Media, Customer Service, Event Planning, Employee Relations, Human Resources, Microsoft Office
Education
Knox College 1973 — 1977
Bachelor of Arts (BA), Sociology and Anthropology
Keller Graduate School of Management of DeVry University 1982 — 1985
Business Coursework
Motorola Solutions Quality Management System 2008 — 2013
Internal Quality Auditing ISO 9001:2008, Internal Auditing and Process Improvement
Insurance School of Chicago 1993 — 1995
Associate in Risk Management
International Foundation of Employee Benefits Plans 1996 — 1998
Certified Employee Benefits Specialist Courses I & II
Valspar September 2014 - Present
Old Dutch Foods July 2014 - September 2014
Assurant March 2014 - July 2014
Health Care Services Corporation April 2013 - February 2014
EthoStream November 2012 - April 2013
Geek Squad March 2011 - November 2012
Major Painting November 2002 - March 2011
Skills
Windows 7, Computer Hardware, Software Installation, Networking, Troubleshooting, Computer Repair, Windows Vista, CompTIA A+ Essentials, Windows XP Pro, Customer Service, WinRAR, Operating Systems, Microsoft Office, Printers, Microsoft Certified..., XP, A+ Certified, VMware, Netgear, File Management, Hardware Installation, Hardware Infrastructure, PC building, Switches, Routers, Wireless Networking, Servers, Device Drivers, DNS, DHCP, TCP/IP protocols, Help Desk Support, Server Administration, Technical Support, MTA Network Fundamentals, Comp TIA Strata IT..., Hardware Diagnostics, Customer Satisfaction, TCP/IP, Active Directory, Microsoft Technologies, Laptops, Computer Maintenance, Cisco Technologies, CompTIA, Network Administration, Remote Desktop, Service Desk..., Cisco, Windows & Mac operating...
Education
Brensten Education 2012 — 2013
Associate's degree, Information Technology
University of Phoenix 2008 — 2010
Associate's degree, Computer and Information Sciences and Support Services
State of Alabama Medicaid Division December 2013 - Present
Amcor Flexibles June 2013 - December 2013
Contractor February 2012 - May 2013
P and R Dental February 2011 - February 2012
Strata September 2010 - February 2011
Sysmex America, Inc. February 2010 - September 2010
Rush Health Associates March 2008 - August 2009
Health Care Services Corporation April 2004 - June 2007
Americas Doctor February 2002 - April 2004
Life Fitness June 1993 - March 2000
Skills
Project Management, SSIS, Analysis Services, Data Modeling, Change Management, Data Warehousing, SSRS, OLAP, Business Intelligence..., ETL, Project Planning, Business Intelligence, C# 4.0, VBA, Microsoft SQL Server, Web Development, Performance Tuning, Visual Studio, XML, C#, Databases, SQL, Business Analysis, SDLC
Education
Illinois Institute of Technology 1984 — 1986
Master of Science (M.S.), Computer Science, 3.86/4.0
Sandia National Laboratories February 2015 - Present
Health Care Services Corporation July 2013 - January 2015
Axiem International January 2013 - July 2013
Clemson University August 2012 - December 2012
Clemson University August 2009 - December 2012
Clemson University January 2011 - December 2011
American Society for Engineering Education June 2011 - August 2011
Northern Kentucky University August 2007 - May 2009
Parking Solutions, INC August 2006 - July 2007
Brighton Center October 2004 - May 2006
Skills
Statistics, Research Design, Data Analysis, Human Factors, Experimental Design, Survey Design, Job Analysis, Task Analysis, SPSS, Data Collection, Focus Groups, Teaching, Heuristic Evaluation, Paper Prototyping, Physiological Psychology, User-centered Design, User Experience, Quantitative Research, Qualitative Research, Simulation Research, Virtual Environment, Visual Research, Vestibular Research, Workload, Ergonomics, Cognitive Walkthrough, Think Aloud, Minitab, Axure, Visio
Education
Clemson University - College of Business and Behavioral Science 2009 — 2012
PhD, Human Factors Psychology
Northern Kentucky University 2006 — 2009
Master of Science, Industrial/Organizational Psychology
University of Kentucky 2000 — 2003
BA, Psychology
Health Care Services Corporation July 2008 - Present
West Suburban Bank 2007 - 2008
Fox Valley Park District 2003 - 2008
Lazard Freres & Company 1993 - 1995
Skills
Customer Serice, Banking, Administrative Assistant, Time Management, Multi Tasking, Project Coordination,..., Data Entry, Office Management, Access, Customer Service, Public Speaking, Marketing, Event Planning, Leadership, Licensed Life & Health..., Training, Sales, Team Building, Outlook, Insurance, Life Insurance
Education
DePaul University 1986 — 1989
Bachelor of Arts, Business Communication
Health Care Service Corporation September 2014 - Present
Health Care Services Corporation April 2001 - Present
PacifiCare August 2000 - April 2001
PacifiCare April 1997 - August 2000
Kaiser Permanente August 1996 - April 1997
UICI August 1995 - August 1996
FHP (PacifiCare) September 1993 - August 1995
Travelers September 1992 - September 1993
Skills
Employee Benefits, Underwriting, Management, Health Insurance, Analysis, Health Savings Accounts, Disability Insurance, Managed Care, Medicare, Claim, HMO, Life Insurance, Term Life Insurance, Self-funded, Insurance, Healthcare, Brokers
Education
University of Houston-Downtown 1988 — 1992
B.S., Finance
Wealth, Health, and Wills, LLC May 2009 - Present
Sarah Jane's Closet October 2008 - Present
Colorado Technical University May 2013 - July 2014
Robert Half Legal 2010 - 2010
Combined Insurance Company of America April 2009 - June 2009
L.L. Bean October 2008 - December 2008
Fisher and Shapiro September 2008 - November 2008
Morrison Law Firm September 2008 - November 2008
Health Care Services Corporation April 2008 - August 2008
Meritor WABCO (through Aerotek) April 2007 - April 2008
Education
Thomas M. Cooley Law School 2005 — 2008
Juris Doctor, International Business
Kendall College of Art and Design 1992 — 1995
Bachelor of Fine Arts, Interior Design
Michigan State University 1987 — 1991
Bachelor of Science, Landscape Design
GM Financial August 2015 - Present
DaVita December 2013 - August 2015
The Real Alliance 2015 - 2015
Blue Cross Blue Shield of Texas (thru TEKsystems) June 2012 - December 2013
maxIT Healthcare March 2011 - June 2012
Baylor Health Care System November 2009 - March 2011
Availity November 2007 - August 2009
HCSC October 2000 - November 2007
HCSC 2000 - 2007
Health Care Services Corporation 2000 - 2007
Skills
Requirements Analysis, Systems Analysis, Healthcare, Visio, SharePoint, SQL, SDLC, SQL Server, HL7, HIPAA, EDI, ETL, Software Project..., Business Analysis, Requirements Gathering, Access, Agile Methodologies, Testing, Software Development, COBOL, Scrum, XML, Unix, Microsoft SQL Server, Software Documentation, Business Intelligence, Visual Basic, Vendor Management, Project Management, Databases, Integration, Business Requirements, Oracle, Data Modeling, Enterprise Architecture, Business Process, Data Warehousing, Information Technology, Software Implementation, Agile Project Management, IT Strategy, Process Improvement
Education
DeVry Addison 1994 — 1997
BA in CIS, Computer Information Systems
University of Illinois at Chicago 1991 — 1993
Associate's degree, Accounting
GE Money September 2007 - January 2009
PREMIER Bankcard January 2006 - September 2007
PREMIER Bankcard June 2005 - January 2006
Health Care Service Corporation September 2002 - June 2005
Health Care Service Corporation April 2001 - September 2002
Health Care Services Corporation June 2000 - April 2001
Blue Cross Blue Shield of Texas July 1999 - June 2000
Blue Cross Blue Shield of Texas September 1998 - July 1999
Skills
Recruiting
Education
The University of South Dakota 2010 — 2010
Nursing
University of Phoenix (Online) 2008 — 2009
Bachelor's, Management
Texas State Technical College 1996 — 1998
Associate of Applied Science, Information Management Technology
EY July 2015 - Present
Ernst & Young October 2012 - Present
Health Data Specialists, LLC May 2010 - October 2012
George Dewey Hospital & Medical School January 2003 - May 2011
Health Care Services Corporation March 2007 - May 2010
First Consulting Group July 2005 - April 2007
Children's Medical Center Dallas November 2002 - January 2004
The TriZetto Group June 1999 - July 2001
Perot Systems January 1997 - June 1999
Skills
Healthcare, Healthcare Consulting, Project Portfolio..., Certified Project..., healthcare project..., Project Execution, Project Planning, Clarity, At Task, MS Project, MS Project Server, PMP, Program Management, Resource Management, Software Project..., International Project..., PMO, Strategic Planning, Succession Planning, Management Consulting, Operations Management, IT Operations Management, IT Outsourcing, IT Transformation, Project Management, Management, Integration, Team Leadership, Governance, Leadership
Education
University of North Texas 1991 — 1997
BS, Physics
MacArthur High School 1988 — 1991
High School Diploma, general education
Oak Street Health July 2015 - Present
University of Chicago Medicine November 2014 - July 2015
Our Lady of the Resurrection Medical Center June 2013 - May 2015
Heartland Alliance Health March 2013 - October 2014
University of Chicago Medical Center 2009 - October 2013
Health Care Service Corp. December 2005 - September 2007
Health Care Services Corporation 2005 - 2007
Aetna March 2003 - December 2005
Motorola Mobile Devices July 2000 - March 2003
Chicago Title 1998 - 2000
Skills
Healthcare, Healthcare Information..., Family Medicine, Managed Care, Nursing, Patient Safety, Hospitals, Pediatrics, ICU, EMR, BLS, Program Management, Healthcare Management, Critical Care, Cpr Certified, EHR, Acute Care, Health Insurance, Patient Advocacy, Leadership, Wound Care, Epic Systems, Disease Management, Medicine, ACLS, Healthcare Consulting
Education
DePaul University 2010 — 2012
Post Graduate Family Nurse Practitioner Degree, Advanced Practice Nurse
DePaul University 2007 — 2009
MS Nursing
Northern Illinois University 1994 — 1998
BS, Marketing
WebQA July 2015 - Present
Health Care Services Corporation September 2013 - July 2015
Grosvenor Capital Management, L.P (CSC) February 2011 - September 2013
CSC October 2010 - January 2011
Loyola University Chicago January 2009 - May 2010
Skills
Web Development, SQL, .NET, Testing, Software Development, Microsoft SQL Server, Requirements Analysis, Web Applications, AJAX, jQuery, KnockoutJS, AngularJS, ASP.NET MVC, RavenDB, Requirements Gathering, TFS, Selenium, Fitnesse, Bootstrap, NoSQL
Education
Loyola University of Chicago 2009 — 2010
Master of Science (M.S.), Information Technology, 3.667 / 4.0
SRM University 2004 — 2008
Bachelor of Technology (B.Tech.), Computer Science, 3.96 / 4.0
Health Care Services Corporation 2006 - Present
FedEx Express 2002 - 2007
Tek Systems 2005 - 2006
Ciber/DCI 2003 - 2005
The Insource Group 2001 - 2001
Idea Integration / Berger & Co. 1996 - 2001
IBM Corporation 1983 - 1996
Skills
Test Planning, Manual Testing, Defect Tracking and..., Requirements Analysis, Procedure Development, Procedure Creation, Procedure Manuals, Management, ClearQuest, HP Quality Center, Full SDLC, Microsoft Office, Test Effort Estimation, Metrics Collection, Dashboard Metrics, Defect Life Cycle, Quality Center, SDLC, Process Improvement, Testing, Software Documentation, Leadership, Quality Assurance, Project Management, CRM, Analysis, Waterfall, Test Cases, Business Process, Defect Tracking, Visio, Training, Requirements Gathering, User Acceptance Testing, Telecommunications, Data Center, Project Planning, Business Requirements, Software Quality..., Software Project..., Integration, Business Analysis, System Testing, Systems Analysis, Agile Methodologies
Education
University of North Texas 1978 — 1982
BA, Communications; Business Minor
F.D. Roosevelt High School 1975 — 1978
H.S. Diploma, Communications, Math, Science
Oliver W. Holmes Junior High 1972 — 1975
N/A, English, Math, and Science
Illinois State Toll Highway Authority July 2014 - Present
West Loop University Medicine, LLP April 2011 - July 2014
Advocate Good Samaritan August 2009 - June 2011
Neal, Gerber & Eisenberg LLP July 2007 - February 2009
Health care services Corporation 2005 - 2007
American Dental Association 1999 - 2005
Skills
Healthcare, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Microsoft Publisher, Receptionist Duties, Customer Service, Budget Reconciliation, Presentation Development, Letter Writing, Fundraising, Event Planning, Social Networking, Microsoft Office, Nonprofits, Training, Data Entry, Leadership, Public Speaking, Administrative...
Education
American InterContinental University 2012 — 2014
Associate's Degree, Business Administration and Management, General, GPA 3.25
Health Care Services Corporation February 2007 - Present
Health Care Service Corporation 2007 - Present
HCSC 2007 - Present
Skills
DB2, Data Warehousing, z/OS, SOA, Oracle, Databases, JCL, Erwin, CICS, AIX, IMS DB/DC, Data Modeling, IBM Certified, COBOL, ETL, SMP/E, IBM Mainframe, SDLC, High Availability, Mainframe, Performance Tuning, IBM AIX, Database Design, SQL Tuning
Education
Sri Venkateswara University 1981 — 1986
Engineering, Electrical Engineering
CHRISTUS Health 2012 - Present
CHRISTUS Health 2012 - Present
Health Care Services Corporation September 2010 - October 2011
Astrum, Inc. January 2006 - October 2009
Novell, Inc. October 2005 - October 2006
Tenacious Integration Services March 2002 - October 2006
Novell March 1998 - September 2002
Skills
Integration, Project Management, Management, Troubleshooting, Virtualization, Identity Management, Enterprise Architecture, Solution Architecture, IT Strategy, Disaster Recovery, IT Management, Linux, Strategy, Active Directory, Servers, Operating Systems, Pre-sales, Software Project..., Novell, Architecture, Requirements Analysis, Windows, Storage, LDAP, DNS, Program Management, System Architecture, Imprivata, OneSign Administration, Data Center, ITIL, Security, Cloud Computing, Networking, Vendor Management, Professional Services, Enterprise Software, Consulting, Solution Selling, Leadership, Start-ups, Strategic Partnerships, Product Management, Business Intelligence, Architectures
Education
University of North Texas
Catalina Marketing June 2013 - Present
Catalina Marketing June 2013 - August 2014
ABS Solutions Corporation December 2011 - June 2013
The Mosaic Company September 2012 - March 2013
Ulta December 2011 - April 2012
Dearborn National January 2011 - December 2011
Ulta April 2010 - December 2010
Health Care Services Corporation January 2009 - November 2009
Health Care Services Corporation August 2008 - December 2008
Insurance Auto Auctions January 2008 - June 2008
Skills
BDD, Scrum, Agile, Requirements Gathering, Business Analysis, Software Documentation, Requirements Analysis, Business Requirements, SDLC, Testing, Software Project..., User Acceptance Testing, Visio, Web Applications, Systems Analysis, Functional..., Process Improvement, Portals, Insurance, Health Insurance, SQL, Functional Design, Software Design, Release Management, Project Planning, Software Development..., System Testing, Regression Testing, Test Planning, Retail, Gap Analysis, MS Project, System Requirements, Functional Analysis, Loyalty Programs, Software Requirements, Web Application Design, Reporting & Analysis, Reporting Systems, Energy, Fit/Gap Analysis, Training Documentation, Requirements..., Portal Applications, Process Development, Process Mapping, Design Methodology, Healthcare IT, Web Solutions, Application Design
Education
Northern Illinois University 1994 — 1997
Bachelor of Science, Health Administration
Pierce Community College 1990 — 1994
Associates, Business
Iowa Western Community College January 2015 - Present
Morton College December 2009 - December 2014
Carrier Corporation February 2012 - May 2014
Health Care Services Corporation January 2011 - February 2012
United Airlines October 2000 - October 2009
General Electric July 1992 - October 2000
Skills
Budgets, Purchasing, Finance, Human Resources, Analysis, Contract Negotiation, Leadership, Operations Management, Logistics, Strategic Sourcing, Management, Process Improvement, Pricing, Cross-functional Team..., Project Planning
Education
Quinlan School of Business, Loyola University Chicago 1997 — 1999
MBA, Finance & International Business
Christian Brothers University 1986 — 1990
BS, Marketing
Health Care Services Corporation July 2006 - Present
Health Care Service Corporation 2006 - Present
HCSC 2006 - Present
Daugherty Business Solutions July 1998 - June 2006
Daugherty Systems 1998 - 2006
Daugherty 1998 - 2006
Telegroup June 1994 - July 1998
Silver Streak September 1993 - July 1994
Personal Training Systems February 1993 - July 1993
US Air Force February 1980 - February 1993
Skills
Integration, Project Management, System Architecture, Software Development..., Rational, Databases, Oracle, Microsoft SQL Server, SQL, DB2, Architecture, Unix, Java, Mainframe, Data Modeling, PL/SQL, SDLC, IT Strategy, XML, Business Intelligence, Data Warehousing, Websphere, Requirements Analysis, Enterprise Architecture, Visio, Software Development, .NET, Database Design, ETL, COBOL, Requirements Gathering, Systems Analysis, Solution Architecture, Business Analysis, SOA, Software Project..., Architectures, Process Improvement, Consulting, IT Management, Leadership, Information Technology
Education
University of Phoenix 2003 — 2005
MS-CIS
University of Utah - David Eccles School of Business 1987 — 1987
BS
Community College of the Air Force 1982 — 1982
AAS
Realty Associates Network Inc. (RANI) April 2009 - Present
Harper College July 2007 - Present
American Invsco June 2007 - October 2008
Health Care Services Corporation September 2006 - June 2007
Century 21 AllWays 2006 - 2007
AT&T March 1996 - February 2006
Follett Software 2005 - 2006
US Army - White House Communications Agency November 1989 - November 1993
Skills
Change Management, Project Management, Relationship Management, Written Communication, ITIL, Team Building, Team Leadership, Program Management, Customer Service, Strategic Planning, Business Analysis, Project Planning, Analysis, Leadership, Troubleshooting, Telecommunications, Customer Satisfaction, Management, Technical Support, Vendor Management
Education
National Louis University 2002 — 2007
Master, Managerial Leadership
National-Louis University 2002 — 2007
Bachelor, Business Management
MiaMassage July 2010 - Present
The Herrington Inn & Spa August 2011 - Present
Benchmark Resorts & Hotels February 2011 - Present
Cortiva Institute July 2010 - February 2012
Health Care Services Corporation March 2004 - March 2008
Skills
Customer Service, Microsoft Word, Public Speaking, Microsoft Office, Teaching, Outlook, English, Windows, Wellness, Healthcare, Training, Event Planning, Chair Massage, Deep Tissue Massage, Holistic Health, Myofascial Release, Spa
Education
Illinois Wesleyan University 1983 — 1986
Cortiva Institute-Chicago
Massage Therapy Certificate, Massage Therapy/Therapeutic Massage
First Midwest Bank May 2014 - Present
Health Care Services Corporation November 2011 - March 2014
Health Care Services Corporation November 2011 - March 2013
Poised for Success August 2009 - October 2011
OfficeMax June 2010 - June 2011
Career Education Corporation July 2009 - March 2010
Poised For Success 2006 - 2010
ServiceMaster January 2001 - September 2007
As Good As Gold 2005 - 2007
Official Airline Guides (OAG) November 1984 - January 2001
Skills
Strategic Communications, Employee Engagement, Media Relations, Organizational..., KPMG Executive Women's..., Leadership Development, Leadership, Public Relations, Internal Communications, Positioning, Communication Training, Corporate Communications, Change Management, Strategy, Strategic Planning, Crisis Communications, Integrated Marketing, Corporate Social..., Marketing Communications, Non-profits, Speech Writing, Public Speaking, Marketing Strategy, Budgets, Reputation Management, Thought Leadership, Policy, Publications, Project Management, Social Media, Nonprofits, Newsletters, Business Development, Product Development, Message Development, Marketing, Press Releases, Social Media Marketing, Trade Shows, Direct Marketing, Training, Event Management
Education
Loyola University of Chicago, Executive Leadership Certificate 2013 — 2013
Certificate in Strategic Leadership
DePaul University
Bachelors Degree
Discovery Health Partners July 2015 - Present
Fuqua, Winter & Stiles, LTD. December 2012 - June 2015
Institute for Paralegal Studies, Loyola University Chicago March 2011 - May 2012
Scandaglia & Ryan January 2012 - March 2012
Health Care Services Corporation May 2008 - April 2009
CVS Caremark, Inc. June 2007 - May 2008
Caremark, Inc. April 2006 - May 2007
Caremark, Inc. January 2004 - April 2006
Hewitt Associates October 2002 - January 2004
Hewitt Associates September 2000 - September 2002
Skills
Notary Public, Westlaw, Microsoft Office, Legal Research & Writing, Legal Writing, Legal Research, Online Research, Research, Process Improvement, Access, Training, Writing, Editing, Analysis, Legal Assistance, Litigation, Adobe Acrobat, Public Speaking, Word, HIPAA, Microsoft Excel, Microsoft Word, Wordperfect, Proofreading, QuickBooks, Summation, Concordance, Relativity, LexisNexis, Windows, Excel, Outlook, PowerPoint, Nitro PDF, Xerox XLS, Lotus Notes, Databases, Data Analysis, Database Administration, Team Building, Workshop Facilitation, Event Coordination, Customer Service, Leadership, Team Leadership, Teamwork, Organization, Amicus, PDF Converter...
Education
Loyola University of Chicago 2011 — 2012
Certificate, Paralegal Studies
Western Illinois University 1989 — 1990
Broadcast Communications
Viterbo University 1985 — 1988
BFA, Performance Theatre, Journalism, French
University of Arkansas 1984 — 1985
Theatre/Journalism
North Carolina Department of Transportation (NCDOT) November 2013 - Present
Taraba Consulting July 2006 - Present
health care services corporation May 2013 - October 2013
Lincoln Financial Group October 2008 - April 2013
State Farm April 2007 - October 2008
BlueCross BlueShield Association 2006 - 2007
Perficient 2006 - 2006
GATX 2005 - 2006
Deloitte Consulting 2004 - 2006
Nationwide Insurance 2004 - 2005
Skills
Business Process Mapping, SOA, SDLC, EAI, Integration, Solution Architecture, Business Process Design, Java Enterprise Edition, Web Services, Agile Methodologies, ETL, Requirements Analysis, SOAP, Websphere, Architectures, Architecture
Education
University of Iowa 1999 — 2000
Master of Science (MS)
Gujarat University 1993 — 1997
BE
Health Care Services Corporation December 2007 - Present
Health Care Services Corporation August 2004 - November 2007
Advocate Health Centers April 2003 - May 2004
Unicare September 2001 - April 2003
Unicare November 1999 - September 2001
Rush Prudential Health Plans 1997 - November 1999
Skills
Customer Service, Strategic Planning, Business Analysis, Visio, Project Management, Process Improvement, MS Project, Integration, SQL, Vendor Management, SDLC, COBOL, CICS, DB2, J2EE Application..., J2EE Web Services, WebSphere Application..., WebSphere MQ, WebSphere Process Server, WebSphere Message Broker, SOA, Cognos, ClearQuest, EDI, ANSI X12, WebEx, Lotus Notes, Rational Team Concert, Serena, Splunk, Software Development, Systems Analysis, Testing, Enterprise Architecture, Requirements Gathering, Requirements Analysis, Websphere
Education
University of Illinois at Chicago 1986 — 1991
Bachelor of Arts (B.A.)
Resources Global January 2007 - Present
Resources Global Professionals 2007 - Present
Health Care Services Corporation April 2007 - October 2013
Accretive Health 2012 - 2012
Blue Cross Blue Shield 2010 - 2010
Chase Bank July 2001 - December 2006
GE Capital September 1996 - July 2001
General Electric 1997 - 2001
Skills
Process Improvement, Process Engineering, Analysis, Research, Management Consulting, Requirements Analysis, Business Process..., Six Sigma, Business Process..., SDLC, Change Management, Business Process, Management, Program Management, Consulting, Business Analysis, Cross-functional Team..., Project Management, Strategic Planning, Leadership, Vendor Management, Strategy
Education
Ohio University 1990 — 1994
BAS, Organizational Communication
Cisco Systems February 2015 - Present
Cisco Systems October 2012 - February 2015
Cisco Systems December 2011 - September 2012
SensorLogic March 2011 - November 2011
HCSC August 2004 - March 2011
Health Care Service Corporation August 2004 - March 2011
HCSC August 2004 - March 2011
Health Care Services Corporation August 2004 - March 2011
Blue Cross Blue Shield of Texas August 2004 - March 2011
Blue Cross Blue Shield of IL August 2004 - March 2011
Skills
Java, JSP, J2EE, SQL, XML, Hibernate, Spring, Weblogic, Websphere, Web Development, Team Leadership, Cross-functional Team..., JavaScript, AJAX, Dojo, jQuery, Tomcat, EJB, Leadership, Visio, Linux, Project Management, Enterprise Architecture, Software Project..., SOA, Agile Methodologies, Struts, SDLC, HTML, Software Design, Eclipse, MySQL, DB2, Web Applications, UML, Scrum, Microsoft SQL Server, Web Services, Software Development, WebSphere Application..., REST, Solution Architecture, Architectures, Programming, Software Documentation, Testing, Oracle, Integration
Education
Texas Tech University 1991 — 1994
BBA - MIS, Management Information Systems
Collin County Community College 1989 — 1991
Health Care Services Corporation 2000 - Present
L.T.V. Steel, Inc. 1997 - 2000
Education
Indiana University-Northwest 1997 — 1999
Masters of Public Administration, Health Services Administration
Auburn University 1993 — 1997
Bachelor of Science, Health Services Administration
Blue Cross Blue Shield Association March 2010 - Present
Blue Cross Blue Shield Association September 2008 - March 2010
Health Care Services Corporation October 2006 - February 2008
Allstate Insurance Company October 2005 - October 2006
Centracom Inc October 2000 - September 2005
Skidmore, Owings & Merrill, LLP 1997 - 2000
Eastlake Studio September 1992 - May 1997
Skills
Architecture, Program Management, Project Management, Business Intelligence, Product Management, General Management, Healthcare Management, Healthcare Industry, Healthcare Information..., Management, Business Analysis, Process Improvement, Strategy, Business Strategy, Entrepreneurship, Change Management, Management Consulting, IT Strategy, Budgets, Consulting, Business Process..., Vendor Management, Project Portfolio..., SDLC, Cross-functional Team..., Integration
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Management & Strategy, Organizational Behavior, Entrepreneurship
Illinois Institute of Technology
M. Arch, Architecture
University of Nigeria
M.Sc, Architecture
University of Nigeria
B.Sc, Architecture
Internal Revenue Service April 2011 - Present
Health Care Services Corporation April 2005 - May 2009
CSC October 2004 - February 2005
Lucent Technologies 1996 - 2003
Motorola March 1990 - July 1996
AT&T June 1984 - March 1990
Skills
Telecommunications, Process Improvement, Leadership, Management, Wireless, SDLC, Governance, Enterprise Architecture, Requirements Analysis, Unix, SQL, Software Development, IT Strategy, Solution Architecture, Requirements Gathering, Business Process..., Agile Methodologies, IT Management, Testing, Access, Software Project..., Databases, Integration, Data Warehousing, CMMI, PMP, Visio, SOA, ITIL, Business Intelligence, Systems Analysis, Project Portfolio..., PMO, Disaster Recovery, Software Documentation, System Deployment, Agile Project Management, Oracle, Program Management, MS Project, Security, Information Technology, IT Service Management, System Architecture, Vendor Management, Business Process, SharePoint, Scrum, Business Analysis, Architecture
Education
University of Illinois at Chicago 1982 — 1984
MS, Computer Science
Andhra University
MS, Mathematics
Jawaharlal Nehru University
Master of Science (MS)
Sri Venkateswara University
Doctor of Philosophy (PhD)
NVISIA LLC May 1999 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2013 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2010 - December 2012
Hallmark Services Corporation 2009 - 2010
Health Care Services Corporation 2008 - 2009
Health Care Services Corporation January 2007 - December 2007
Pearson Scott Foresman August 2003 - September 2005
Discover Financial Services 2001 - 2003
Ameritech August 2000 - July 2001
Skills
Spring, SOA, Hibernate, Websphere, SDLC, Java Enterprise Edition, Software Development, Agile Methodologies, Ant, Enterprise Architecture, Application Architecture, Web Services, Tomcat, Java, Solution Architecture, JavaScript, UML, Weblogic, XML, Architecture, JSP, Scrum, JUnit, OOAD, REST, JPA, Struts, RUP, CVS, JMS, DB2, WebSphere Application..., Test Driven Development, jQuery, Maven, Spring Framework, iOS development, HTML 5, Ruby on Rails, JDBC, Architectures, Backbone.js, Ember.js, Angular.js, Gradle, Crushin' It, WebSphere, WebLogic
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Computer Science
Whiztek Corp March 2013 - Present
Health Care Services Corporation July 2007 - Present
RMinds January 2011 - February 2013
Verinon Technology Solutions Ltd July 2007 - January 2011
Citigroup Inc 2005 - 2007
Polaris formerly Citicorp Overseas Software Ltd August 1999 - December 2005
Skills
Java Enterprise Edition, SDLC, Software Project..., SOA, DB2, Business Analysis, Requirements Analysis, Enterprise Architecture, Spring, Solution Architecture, Web Services, Oracle, Agile Methodologies, Websphere, Requirements Gathering, Data Warehousing, PL/SQL, Data Modeling
Education
Andhra University 1994 — 1998
Narayana
Blue Cross Blue Shield March 2006 - Present
Health Care Service Corp. (Blue Cross Blue Shield IL, TX, NM) 2006 - Present
Health Care Service Corporation 2006 - Present
Health Care Services Corporation 2006 - 2008
Education
Lake Forest Graduate School of Management 2005 — 2008
Health Care Services Corporation 2008 - Present
Slalom Consulting 2007 - Present
United Airlines 2007 - 2008
Accenture May 2005 - May 2007
University of Illinois February 2002 - March 2005
Andersen Consulting 1996 - 2001
Skills
Business Process..., IT Strategy, SDLC, Program Management, Management Consulting, Project Portfolio..., PMO
Education
Illinois State University 1995 — 1996
University of Illinois at Urbana-Champaign 1991 — 1992
Architecture
Centennial High School 1987 — 1991
Health Care Services Corporation January 2013 - Present
Hallmark Services Corporation October 2008 - December 2012
ThoughtWorks August 2006 - October 2008
WEA trust April 2007 - February 2008
Siemens Healthcare worldwide 2006 - 2007
Create, at Utah State University 2005 - 2006
WebAIM, at Utah State University 2004 - 2005
Skills
Agile Methodologies, SDLC, SQL, Web Services, Software Development, Spring, C#, XML, Microsoft SQL Server, Software Project..., Scrum, SOA, .NET, Java Enterprise Edition, Java
Education
Utah State University 2004 — 2006
Master of Science (M.S.), Computer Science
Visvesvaraya Technological University 1998 — 2003
Bachelors, Computer Science and Engineering
bhavan's 1986 — 1996
high school
Gautami Dhamam
The University of Texas at Arlington
Bank of America 2010 - Present
BCBS-IL February 2001 - December 2009
Blue Cross Blue Shield February 2001 - December 2009
American Medical Association 2009 - 2009
Health Care Services Corp. (HCSC) 2001 - 2009
HCSC 2001 - 2009
HCSC Blue Cross Blue Shield 2001 - 2009
Health Care Services Corporation 2001 - 2009
Askesis Development Group 1998 - 2000
Education
Anna University 1990 — 1993
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - Present
Health Care Services Coorporation September 2008 - Present
Health Care Services Corporation 2006 - Present
HCSC 2006 - Present
BlueCross & BlueShield of Illinois October 2001 - Present
Health Care Services Coorporation October 2001 - Present
Health Care Service Coorporation 2008 - 2009
Kmart January 1992 - October 2001
Skills
Program Management, Health Insurance, HIPAA, Provider Relations, Insurance, Visio, Change Management, Medicare
Education
University of Iowa 1985 — 1990
Health Care Service Corporation January 2013 - Present
Health Care Services Corporation May 2010 - December 2012
Accenture August 2008 - April 2011
Stricklin & Associates 2005 - 2006
Dutko Worldwide 2004 - 2005
Skills
Government, Program Management, Management Consulting, Project Management, Public Policy, Business Development, Policy Analysis, Strategic Communications, Business Strategy, Data Analysis, Non-profits, Leadership, Microsoft Office, Microsoft Excel, Fundraising, Strategic Planning, Media Relations, Business Transformation, Research, Business Process...
Education
University of Denver 1999 — 2003
Health Care Services Corporation July 2006 - Present
Celestica 1998 - 2005
Education
University of North Texas 2002 — 2007
HSBC 2012 - 2012
Health Care Services Corporation November 2004 - July 2011
BearingPoint September 1998 - November 2004
Andersen Business Consulting September 1998 - November 2004
Extranet Solutions/Participate Systems June 1997 - August 1998
Surrey Books July 1996 - February 1998
JMB Realty Corporation November 1993 - March 1996
Ernst & Young March 1988 - September 1993
Skills
Vendor Management, Data Center, Process Improvement, Telecommunications, PMO, Analysis, Project Portfolio..., Project Management, Management, Start-ups, IT Strategy, Leadership, Consulting, Business Process..., Project Planning
Education
DePaul University 1996 — 1998
Masters of Science in Computer Science, Telecommunications
Michigan State University 1985 — 1988
Bachelor Business Administration, Accounting
Health Care Services Corporation September 2012 - Present
Healthation, Inc June 2007 - January 2012
AQUITEC, Inc March 2006 - October 2006
CNA March 1992 - January 2002
CNA March 1988 - January 2002
CNA Insurance Co March 1988 - January 2002
CNA Insurance 1988 - 2002
CNA April 1990 - March 1992
CNA March 1988 - April 1990
Advanced System Application / PMSC November 1982 - March 1988
Skills
Documentation, Business Analysis, Software Documentation, Quality Assurance, Healthcare, Project Management, SDLC, Databases, Requirements Gathering, Insurance, Management, Requirements Analysis, Access, Product Management, Testing, Healthcare Information..., Business Requirements
Education
College of DuPage
AA, General
University of Phoenix
Bachelor, Science Internal Technology
Health Care Services Corporation June 2008 - Present
Blue Cross Blue Shield 2008 - Present
spectrum February 2007 - May 2008
Covergys Corp July 2001 - February 2007
Education
Illinois Institute of Technology 2005 — 2010
MS FM, Financial Markets
University of Minnesota-Twin Cities 1982 — 1984
Health Care Services Corporation January 1998 - Present
Education
Northern Illinois University 1981 — 1985
Health Care Services Corporation January 1998 - Present
Skills
Insurance, Health Insurance, Employee Benefits, Life Insurance, Process Improvement, Strategic Planning, Medicare, Business Analysis, Program Management, Business Process..., Health Savings Accounts
Education
Northern Illinois University 1981 — 1985
Health Care Services Corporation November 2012 - Present
Health Care Service Corporation 1995 - Present
HCSC 1995 - Present
HealthCare Services Corporation 1994 - Present
Health Care Services Corp May 2007 - November 2012
Skills
Business Analysis, Business Process..., Deskside, HIPAA, Health Insurance, IT Strategy, ITIL, Insurance, Enterprise Architecture, Management, Process Improvement, Program Management, Project Management, Software Documentation, SDLC, Vendor Management, Team Building, Visio
Education
Triton-College 1994 — 1995
Health Care Services Corporation Program Accountantamerican express2002 - 2005
Education
Purdue University Calumet 1997 — 2001
Toast2Health September 2012 - Present
Health Care Services Corporation February 2015 - Present
Southern Nazarene University 2010 - January 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2005 - January 2015
ALLSTAR Lawn & Pest Control April 1998 - December 2007
Saint Francis Health System April 1999 - October 2003
The Prudential Insurance Company of America August 1991 - March 1998
City of Sand Springs February 1989 - September 1989
Skills
Leadership, Leadership Development, Staff Development, Team Building, Training, Organizational Behavior, Strategic Planning, Spanish, Data Analysis, Market Research, Public Speaking, Higher Education, Medicare, Nonprofits, E-Learning, Change Management, Coaching, Research, Event Planning, Public Relations, PowerPoint, Project Management, Strategic Leadership, Statistical Modeling, Risk Analysis, Health Insurance, Healthcare Information..., Medicaid Managed Care, Microsoft Excel, Microsoft Word, Small Business, Adobe Professional, University Teaching, Digital Photography, Hospitality, Travel Photography, System Deployment
Education
Southern Nazarene University 2008 — 2009
MBA, Business Administration
Oral Roberts University 2004 — 2005
Diploma, Healing & Minstry
Southern Nazarene University 2003 — 2005
Bachelor's degree, Organizational Leadership & Human Resources Management
Tulsa Community College 1992 — 1993
Associates, Associates in Science
Health Care Services Corporation November 2008 - Present
Engel Consulting 2007 - 2008
Lucent Technologies 1986 - 2007
Alcatel-Lucent 1987 - 1995
Skills
Certified Project...
Education
Illinois Institute of Technology 1987 — 1991
Master of Science Degree, Computer Science
Inprentus November 2012 - Present
University of Illinois at Urbana-Champaign December 2003 - March 2015
Health Care Services Corporation July 2003 - December 2003
SAIC January 2001 - October 2002
Locus Information Systems May 1999 - January 2001
Manton Communications Corp. May 1996 - 1999
Security First 1997 - 1998
Andersen Consulting (now Accenture) 1991 - 1996
Skills
Enterprise Architecture, Project Management, Process Improvement, Linux, Unix, Software Development, Nanotechnology, Micromachining, Real-time Control..., Software Consulting, Linux System..., C, Computer Architecture, Red Hat Linux, Entrepreneurship, Microcontrollers, VMware ESX, 3D Printing, CNC Machine Design, SQL, Python, Circuit Design, RHEL, MSP430, Distributed Systems, Mathematica, C++, Puppet, Bacula, Apache, Kerberos, System Architecture
Education
University of Illinois at Urbana-Champaign 2002 — 2013
Graduate coursework, Electrical Engineering
University of Illinois at Urbana-Champaign 1987 — 1991
BS, Mathematics
Windstream Communications August 2014 - Present
Health Care Services Corporation March 2014 - July 2014
Vitera Healthcare Solutions September 2012 - February 2014
QualChoice of Arkansas April 2011 - June 2012
Arkansas Oklahoma Gas Corporation December 2008 - August 2011
Alltel September 2007 - November 2008
Robinson, Biggs, Ingram, Solop and Farris January 2007 - May 2007
Friday, Eldridge and Clark September 2006 - December 2006
Skills
Energy Law, Contract Negotiation, Corporate Law, Healthcare Regulation, Corporate Governance, Legal Writing, Regulatory Filings, Real Estate, Employment Law, Legislative Research, Legal Research, Policy, Project Management, Litigation, Analysis, Negotiation, Research, Public Speaking, Trials, Microsoft Office, Mediation
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2004 — 2007
J.D.
Hendrix College 2000 — 2004
B.A., Politics
Southside 1996 — 2000
Advantech Solutions August 2013 - Present
Healthcare Services Corporation January 2012 - August 2013
Health Care Service Corporation 2007 - December 2011
Health Care Services Corporation March 2006 - 2007
Sapphire Technology March 2005 - March 2006
Aon Risk Services November 2004 - March 2005
Sapphire Technology September 2004 - November 2004
Alliance Consulting, Chicago IL March 2004 - September 2004
Galileo International (a Cendant company) October 2000 - March 2004
OppenheimerFunds, Inc. August 1999 - April 2000
Skills
Business Analysis, Health Insurance, Data Warehousing, Agile Methodologies, Requirements Gathering, Training, Data Analysis, Vendor Management, Insurance, Software Project..., Human Resources, Business Intelligence, Cognos, Software Documentation, Business Requirements, Process Improvement, SDLC, Access, Visio, Healthcare Information..., Healthcare, Team Building, Business Process..., Requirements Analysis, ETL, Data Modeling
Education
Keller Graduate School of Management of DeVry University 2003 — 2003
Regis University - Masters Program for Information Technologies 1997 — 1998
Loyola University of Chicago 1986 — 1991
Bachelor of Business Administration (BBA)
Accenture Technology Solutions October 2007 - September 2009
Blue Cross Blue Shield 2008 - 2009
Health Care Services Corporation 2008 - 2009
BCBSIL/HCSC 2008 - 2009
Health Care Service Corporation 2008 - 2009
Blue Cross and Blue Shield 2008 - 2008
Education
Bharathiar University 1998 — 2001
BCom, Commerce and Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - Present
Blue Cross Blue Shield of Illinois October 2005 - Present
Health Care Services Corporation 2005 - Present
HCSC 2005 - Present
Bank of America 1999 - 2005
Asahi Bank Limited 1994 - 1999
Mitsui Trust and Banking Company Limited 1988 - 1994
First National Bank of Chicago 1980 - 1988
Skills
Process Improvement, Leadership, Program Management, Project Management, Business Analysis, SDLC, Vendor Management, Business Process..., Management, Analysis
Education
Lake Forest Graduate School of Management 2009 — 2013
MBA
DePaul University
Bachelor of Science, Education
Health Care Service Corporation January 2011 - Present
Health Care Services Corporation October 2006 - December 2010
EDS, an HP Company January 1990 - October 2006
Grant Thornton 1995 - 1995
Skills
PMP, ERP, Six Sigma, Organizational..., Portals, Forecasting, Outsourcing, Process Improvement, Budgeting, Vendor Management, Program Management, Service Delivery, Project Planning, Change Management, PMO, SDLC, IT Strategy, IT Service Management, SLA, Customer Relations, Contract Management, Strategic Planning, Integration, Vendor Relations, Software Project..., Team Management, Process Development, Risk Mitigation, Contract Negotiation, Operations Management
Education
Texas State University 1987 — 1989
BA, Computer Information Systems
Innovative Systems Group May 2015 - Present
Keno Kozie Associates August 2011 - May 2015
The Ray McElroy Initiative/A Ray of Hope on Earth November 2011 - September 2012
Health Care Services Corporation February 2009 - December 2011
Health Care Services Corporation February 2005 - February 2009
Hudson February 2003 - February 2005
Oracle June 1998 - June 2001
Skills
Business Analysis, Project Management, Process Improvement, Vendor Management, Leadership, Strategic Planning, Management, Project Planning, Program Management, Business Intelligence, Team Building, Analytics, Agile Methodologies, Analysis, SDLC, Project Portfolio..., Budgets, Business Process..., Visio, Microsoft Office, Change Management, PMP, Leadership Development, Nonprofits, Data Analysis, Management Consulting, PMO, Marketing, Project Mngt. &..., ALM, Oracle PassPort, MS Project, iManage
Education
DePaul University
Information Technology Project Management
Loyola University of Chicago
Communications
Health Care Services Corporation November 2007 - Present
Elite Administration & Insurance October 2002 - November 2007
Skills
Insurance, Health Insurance, Claim, Medicare, Employee Benefits, PPO, Customer Service, Benefits Administration, Claims Handling, HIPAA, Analysis, Management
Education
St. Augustine College 2011 — 2014
Associates Degree, Business Management AccountingEconomicsBusiness Management Business Communication
The College of Office Technology 2004 — 2005
Philadelphia International Airport March 2015 - Present
Highmark Inc. December 2014 - February 2015
Health Care Services Corporation September 2014 - December 2014
Transportation Management Association of Chester County January 2010 - June 2013
Transportation Management Association of Chester County February 2007 - January 2010
New Jersey Motor Vehicle Commission July 2002 - April 2006
Credit Union Affiliates of New Jersey January 2001 - April 2002
USTA January 2000 - January 2001
Observer Publishing Company, Inc. April 1997 - January 2000
The Hartford Courant December 1993 - April 1997
Skills
Public Speaking, Transportation, Federal Grants..., Public Relations, Government Relations, Community Relations, Marketing Communications, Project Management, Grant Writing, Customer Service, Community Development, Strategic Planning, Community Outreach, Transportation Planning, Analysis, Press Releases, Leadership, Policy, Nonprofits, Program Management, Grants, Strategy, Presentations, Fundraising, Budgets, Strategic Communications, Proposal Writing
Education
Penn State University 1985 — 1989
B.A., Communications
Central High School
Health Care Services Corporation 2006 - Present
First Health April 2002 - February 2005
CNA Insurance November 1986 - April 2002
Skills
Requirements Analysis, Vendor Management, Business Analysis, SDLC, Data Warehousing, IT Strategy, Enterprise Architecture, Project Management, Process Improvement, ITIL, SharePoint, Project Portfolio..., COBOL, PMO, Software Project..., Program Management, Requirements Gathering, PMP, Visio, Management Consulting
Education
National American University 1976 — 1978
BS CompSci, Computer science, business
Health Care Services Corporation November 2007 - Present
IBM Global Services January 2007 - November 2007
Skills
DB2, WebSphere Process Server, Websphere, WebSphere Application..., IBM HTTP Server, WebSphere MQ, WebSphere Portal, Wily Introscope, AIX, ESB, WebSphere Message Broker, SOA, Weblogic, Application Architecture, Middleware, EAI, DataPower, Enterprise Architecture, EJB, JBoss Application Server, Application Servers, WebSphere
Education
University of Southern California 2005 — 2006
Masters, Computer Science
Fr. Agnels
Blue Cross Blue Shield Association April 2015 - Present
Health Care Services Corporation September 2005 - April 2015
Health Care Service Corporation October 1998 - September 2005
Citibank September 1997 - October 1998
Fannie May Confections Brands Inc. March 1996 - September 1997
Quality Foods, Inc, November 1995 - March 1996
Superior Coffee and Foods April 1995 - July 1995
Kuecker Steamship Services, Inc., June 1993 - April 1995
American Express March 1987 - May 1993
Skills
HIPAA, Privacy Regulations and..., Leadership, Project Management, Auditing, Healthcare, PPO, Insurance, Software Documentation, Microsoft Excel, General Ledger, Accounting, Account Reconciliation, Internal Audit, Microsoft Office, Microsoft Word, Data Analysis, Analysis, Internal Controls, PowerPoint, Program Management, Inventory Management
Education
The HIPAA Academy 2011 — 2011
Certified HIPAA Professional
Institute of Internal Auditors 2006 — 2006
CIA, Internal Audit
Purdue University Calumet 1999 — 2001
MBA, Business Administration
Calumet College of St. Joseph, Hammond, IN 1993 — 1995
Bachelors, Organizational Management
Salt Lake Community College 1986 — 1992
Associate of Science, Business Management
St. Francis De Sales 1981 — 1985
HS
Health care services corporation
Skills
SDLC, Business Intelligence, Process Improvement, ETL, Healthcare, Data Warehousing
Education
Radford University 1987 — 1989
Health Care Services Corporation June 2013 - Present
Hallmark Services Corp 2007 - Present
Big Brothers Big Sister of America 2004 - 2006
Zurich Scudder Investments 1986 - 2001
Skills
Strategic Planning, Event Planning, Event Management, Budgets, Leadership, Community Organizing, Fundraising, Creative Strategy
Education
Iowa State University 1982 — 1986
Health Care Services Corporation May 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2010 - May 2014
Skills
Manage Implementation..., Program Management, Healthcare Information..., HIPAA, Health Insurance
Education
Loyola University Chicago
BA, Finance
The University of Chicago Booth School of Business
Emerging Executives
Health Care Services Corporation
Skills
DB2, SDLC, SQL
Education
DePaul University 1986 — 1987
Master of Science (MSc), Quantitative Analysis
The Saints July 2012 - Present
TheoUbique Cabaret Theatre September 2010 - 2012
Health Care Services Corporation July 1997 - October 2009
Skills
Paralegal training from..., java and web design
Education
Truman College
Certificate, Paralegal Training
Truman College
Certificate, Web Design
Columbia University in the City of New York
Certificate, Cobol Programming
New York University
Diploma, Systems Analysis
The University of Chicago
BA, Anthropology
The University of Chicago
MA, Library Science
Metro South Medical Center July 2015 - Present
Health Care Services Corporation April 2008 - May 2014
Skills
Utilization Review, Healthcare, Nursing, Healthcare Management, Hospitals, Health Insurance, Medical Case Management, Managed Care, HIPAA, Utilization Management
Education
Purdue University Calumet 1996 — 1999
Associates Degree in Nursing, Registered Nursing/Registered Nurse
Purdue University Calumet 1996 — 1999
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Numerical Resources January 2010 - Present
Health Care Services Corporation October 2011 - December 2013
Jordan, Jones and Goulding, Inc. (acquired by Jacobs Engineering Group) June 2004 - July 2009
Jordan, Jones and Goulding, Inc. (acquired by Jacobs Engineering) 2000 - 2004
Skills
IT Strategy, Program Management, Project Management, Project Portfolio..., Business Intelligence, Business Analysis, Vendor Management, ITIL, MS Project, PMO, SDLC, Testing, Change Management, Integration, Microsoft SQL Server
Education
The University of Georgia
BS, Mathematics
Ripon College February 2012 - Present
Health Care Services Corporation May 2014 - August 2014
Skills
Microsoft Office, Research
Education
Ripon College 2011 — 2015
Bachelor's Degree, Undergraduate in Business and Economics, Senior
Balboa Academy 2010 — 2011
GableGotwals February 2013 - Present
GableGotwals January 2012 - Present
Health Care Services Corporation January 2003 - January 2011
Skills
Employee Benefits, Call Center, Claim, Customer Service, Team Building, Process Improvement, Training, Leadership Development, Negotiation, Employment Law, Coaching, Data Entry
Education
University of Phoenix 2007 — 2009
Masters, Business Administration
University of Phoenix 2004 — 2007
Bachelors, Business Management
Health Care Services Corporation August 2012 - Present
Syclo LLC March 2008 - July 2012
Skills
MS Access, MS Project, SQL, HTML, Program Management, Technical Writing, Text Editing, MS Word, MS Excel, Hands-on Training, MS Powerpoint, Adobe Photoshop, Salesforce.com, Tortoise SVN, FTP, Computer Hardware, Chinese, JIRA, Contract Management, time entry management, Lotus Smartsuite, FileMaker, TIMSS, Access, Microsoft Project, Microsoft Excel
Education
Purdue University 2002 — 2006
Bachelor of Arts (BA), Political Science and Government
Health Care Services Corporation April 2012 - Present
Mercy Hospital and Medical Center September 2009 - January 2012
American Indian Health Service of chicago November 2010 - December 2011
University of Chicago Medical Center 2001 - 2008
Skills
Nursing Practice, Communication, Leadership, Volunteering, Healthcare, Microsoft Office, Microsoft Excel, Customer Service, Hospitals, Microsoft Word, PowerPoint
Education
Chicago State University
Bachelors of Science, Registered Nursing/Registered Nurse
Kerrigan Insurance Agency, Farmers Insurance September 2014 - Present
Health Care Services Corporation July 2013 - November 2014
Health Care Services Corporation November 2010 - July 2013
Skills
Microsoft Office, Business Analysis, Process Improvement, Sales, Analysis, Project Management, Microsoft Excel, Risk Management, Data Analysis, Insurance
Education
Moraine Valley Community College 2000 — 2002
Liberal Arts and Sciences/Liberal Studies
Health Care Services Corporation February 2012 - Present
SecurityLink from Ameritech August 1996 - August 1998
Ameritech Corporate December 1993 - August 1996
Skills
Troubleshooting, Graphic Design, Music Prodcution, Technical Analysis, Process Development, Project Delivery, Process Simulation, Infrastructure, IT Management, Technical Architecture, Systems Analysis, Visio, Vendor Management, Integration, Governance, SDLC, System Deployment, Enterprise Architecture, ITIL, Analysis, Data Center, Disaster Recovery, IT Strategy
Education
DeVry University 1987 — 1990
EET
Health Care Services Corporation Event CoordinatorBlue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasOctober 2002 - Present
Skills
Public Speaking, Healthcare, Event Planning, PowerPoint, Training, Outlook, Research, Teaching, Program Management, Community Outreach, Fundraising, Data Entry, Nonprofits
Education
Illinois State University 1990 — 1991
Business, Management, Marketing, and Related Support Services