Health New England
Industry: Company
DescriptionHeadquarters: Massachusetts Founded: 1985 Parent organization: Baystate Health Subsidiary: Health New England of Connecticut, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportHealth New EnglandWebsiteDirections Saved (0) Saved Save 15 Google reviews Health insurance agency in Springfield, Massachusetts Located in: Monarch PlaceAddress: 1414 main street, One Monarch Place #1500, Springfield, MA 01144 Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8AM–5PMHours might differTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (413) 787-4000Place name: Category: Website: : : : : : : Website: http://healthnewengland.org/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (10) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Health New England Posting publicly on the Web Write a review Reviews"God forbid if she wants to die at home or at a facility closer to family." "Waited on the phone for 30 minutes and no one answered." "The date of service was over 9 months ago for these claims." View all Google reviews
Health New England List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Health New England. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Health New England Employees
Jan Reynolds Design September 1997 - Present
Health New England August 1993 - September 1996
Spalding Sports Worldwide 1989 - 1991
Skills
Magazine Design, Web Design, View Book Design, Logo Design, Graphic Design, Brochures, Posters, Graphics, Advertising, Photography, Catalogs, Packaging, Creative Direction, Magazines, Newsletters, Collateral, Art, Invitations, Art Direction, Typography, Corporate Identity, Digital Photography, Photoshop, Layout, Image Manipulation, Pre-press, InDesign, Illustrator
Education
Massachusetts College of Art 1991 — 1992
Certificate, Computer Graphics
University of Massachusetts Dartmouth 1972 — 1977
BFA, Visual Design
Disability Management Services, Inc. May 2015 - Present
DMS 2015 - 2015
DMS 2015 - 2015
Elms 2015 - 2015
Elms 2015 - 2015
Health New England October 2012 - November 2014
Health New England May 2010 - October 2012
MassMutual Financial Group January 2006 - October 2009
MassMutual 1990 - 2009
MassMutual Financial Group January 2004 - January 2006
Skills
Benefits Administration, Coaching, Training, Customer Service, Software Documentation, Public Speaking, Budgets, Customer Satisfaction, Automation, Policy Analysis, Employee Benefits, HRIS, Deferred Compensation, Employee Relations, Performance Management, Onboarding, Insurance, Health Insurance, Human Resources, Talent Management, Organizational..., Strategic Planning, Personnel Management, Change Management, Policy, Analysis, Management, Process Improvement, Recruiting, Leadership, Talent Acquisition, Strategy, Vendor Management
Education
BayPath University 2013 — 2013
Bachelor of Arts
Bay Path University 2009 — 2010
Business
RHODE ISLAND COLLEGE 1983 — 1984
Accountable Care Associates September 2013 - Present
Accountable Care Associates March 2013 - September 2013
Accountable Care Associates 2012 - March 2013
Health New England June 2010 - July 2012
Health New England January 2008 - June 2010
Health New England April 2004 - January 2008
Health New England April 2003 - April 2004
Health New England 2002 - 2003
Health New England 2000 - 2002
Health New England 1998 - 2000
Skills
Healthcare, HIPAA, Healthcare Management, Hospitals, Medicare, Medical Compliance, Healthcare Information..., Medicaid, Microsoft Office, Process Improvement, Accountable Care..., PCMH, Quality Management, Fraud Detection, Medicare Risk Adjustment, Managed Care, Health Insurance, Insurance, Management, Strategic Planning, Leadership
Education
Bay Path College
Health New England November 2014 - Present
Health New England November 2008 - November 2014
Health New England June 1999 - October 2008
Vision Graphics May 1997 - July 1999
Chan SmartWare January 1995 - May 1997
CSW, Inc. January 1993 - December 1994
Dinn Bros., Inc. "The Trophy People" 1991 - 1993
Designed Images 1990 - 1991
Skills
Social Media Marketing, Interactive Design, UI Design, Game Design, Illustrator, Video Editing, Project Management, Internet, CSS, Web Design, Social Media, User Experience, User Interface Design, Interaction Design, Adobe Creative Suite, SEO, WordPress, Illustration, Online Marketing, Information Architecture, Advertising, Marketing, Marketing Strategy, Creative Direction, Web Development, Layout, Photoshop, Multimedia, Email Marketing, Newsletters, Corporate Branding, CMS, Dreamweaver, Brand Development, Blogging, Social Networking, Digital Media, Web Content Management, Graphic Design, Management, Graphics
Education
Savannah College of Art and Design 2007 — 2008
MA, Interactive Design and Game Dev
Westfield State College 1987 — 1991
BA, Graphic Design
Health New England June 2015 - Present
Give Kids The World February 2015 - April 2015
D'Angelos May 2013 - February 2015
Eastern Connecticut State University Intercultural Center September 2013 - May 2014
LQM Gallery October 2012 - December 2013
Skills
Visual Arts, InDesign, Graphic Design, Adobe Creative Suite, Illustration, Illustrator, Fine Art, Photoshop, Web Design, Photography, Creativity, Drawing, Brochures, Editing, Graphics, Painting, Flyers, Social Media, Writing, Email Design
Education
Eastern Connecticut State University 2010 — 2014
Bachelor of Arts (BA), Design and Drawing
Health New England March 2015 - Present
UTC Aerospace Systems July 2012 - March 2015
Hamilton Sundstrand February 2011 - July 2012
United Technologies 2008 - 2011
United Technologies 2006 - 2008
MARC USA 2005 - 2005
CIGNA Healthcare 2003 - 2004
The Boston Globe 2001 - 2003
Skills
Internal Communications, Media Relations, Social Media, Copywriting, graphic design, Marketing Communications, Project Management, Change Management, Executive..., Event Planning, Corporate Websites, Corporate Communications, Cross-functional Team..., Public Relations, Global Communications, Corporate Branding, Press Releases, Newsletters, Social Media Marketing, Advertising, Strategy, Integrated Marketing, Marketing, Leadership, Editing
Education
Northeastern University
Bachelor's Degree
Northwestern University
Master's Degree
Health New England February 2015 - Present
Lincoln Financial Group April 2014 - February 2015
Holly Springs Elementary PTA August 2011 - August 2012
MyBrand Rx November 2010 - March 2011
Bay Path College April 2010 - October 2010
Bay Path College 2008 - 2010
MassMutual Financial Group 2008 - May 2009
MassMutual Financial Group 2006 - 2008
MassMutual Financial Group 2001 - 2006
Value Mail (Tribune) 2000 - 2001
Skills
Strategic Planning, Vendor Management, Project Management, Business Development, CRM, Marketing, Team Building, Management, Competitive Analysis, Leadership, Social Media, Training, Direct Marketing, Process Improvement
Education
Bay Path University 2005 — 2009
BS, Business
Health New England February 2008 - Present
Kindred Healthcare January 2003 - February 2008
Skills
Case Managment, Managed Care, Healthcare, Healthcare Management, Nursing, Access, Public Speaking, Policy, Nonprofits, Coaching, Microsoft Office, Customer Service, Fundraising, Employee Relations, Microsoft Excel, Software Documentation, Hospitals, PowerPoint, Outlook, Healthcare Information...
Education
DeVry University-Illinois
Associate's degree, Health Information/Medical Records Technology/Technician
Health New England July 2006 - Present
Unicare July 1988 - September 2003
Skills
Software Documentation, Process Improvement, Insurance, Underwriting, HIPAA, Outlook, Benefits Administration, Call Centers, Administrative..., Analysis, Risk Management, Microsoft Office, Microsoft Word, Training, Employee Relations
Education
Holyoke Community College 2003 — 2015
DIF Design February 2014 - Present
Health New England May 2012 - December 2013
New Flavor Media March 2013 - May 2013
Johnson & Wales University - IT Help Desk September 2011 - May 2013
Diamond Star Media March 2012 - May 2012
Johnson and Wales University September 2010 - September 2011
Donut Dip, Inc. May 2007 - August 2010
Skills
Adobe Creative Suite, Customer Service, Brand Awareness, Typography, Time Management, Communication, OS X, Social Media, Microsoft Word, Graphic Design, Digital Media, HTML, Advertising, Editing, Microsoft Office, PowerPoint, InDesign, Facebook
Education
Johnson & Wales University 2010 — 2013
Bachelor of Science (B.S.), Graphic Design & Digital Media
Johnson and Wales University 2010 — 2013
BS, Graphic Design & Digital Media
Health New England July 2014 - Present
Breaking the Chains September 2012 - Present
Elms College August 2012 - Present
Health New England June 2013 - August 2013
Elms College September 2010 - May 2011
Rhode Island State House September 2007 - June 2010
Skills
Outlook, QuickBooks, Customer Service, Budgets, Tax Preparation, Tax, Income Tax, English, Tax Returns, Research, Account Reconciliation, Accounting, Accounts Payable, Auditing, Basketball, Bookkeeping, Community Outreach, Financial Analysis, Financial Reporting, Healthcare, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Payroll, Photoshop, Process Improvement, PowerPoint, Science, Windows, Financial Accounting, Tax Accounting
Education
College of Our Lady of the Elms 2010 — 2014
Double majoring in Accounting and Healthcare Management, A
Times Squared Academy 2007 — 2010
High school Diploma
Cigna January 2014 - Present
Cigna February 2005 - December 2013
Health New England September 1999 - February 2005
Skills
Process Improvement, Insurance, Leadership, Healthcare, Employee Benefits, Change Management, Strategic Planning, Team Building, Account Management, Strategy, Management, Cross-functional Team..., Risk Management, Health Insurance, Underwriting, Financial Analysis
Education
College of Our Lady of the Elms 1983 — 1987
Bachelor of Arts (BA), Business Administration and Management, General
Health New England August 2015 - Present
Revenue Discovery System/Portfolio Recovery Associates January 2014 - August 2015
Progress Rail Services December 2006 - May 2013
HealthSouth October 2004 - November 2006
AmSouth Bank August 2000 - October 2004
Prudential Financial September 1996 - August 2000
General Nutrition Inc. October 1990 - August 1996
Skills
Sarbanes-Oxley Act, Auditing, Policy, Internal Controls, Internal Audit, Corporate Budgeting, Cost Control, Financial Analysis, Regulations, Risk Assessment, Finance
Education
Auburn University at Montgomery 2002 — 2003
Bachelor of Science (BS), Accounting
Auburn University 1985 — 1989
Bachelor of Science (BS), Finance, General
Eversource Energy November 2013 - Present
Design Theory August 2010 - Present
Comfy Touch, LLC June 2006 - July 2009
Health New England 2003 - 2005
Synapse Group Inc. a Time Inc. Company 2002 - 2004
Sullivan & Cromwell LLP 2000 - 2002
Skills
Blogging, Facebook, Social Networking, Social Media Marketing, Social Media, Web Design, Web Content Management, Content Management, Wordpress, Legal Research, Corporate Communications, Website Development, Advertising, Time Management, Editing, Marketing, Public Relations, Newsletters, Direct Marketing, Marketing Communications, HTML, Publishing, Email Marketing, Digital Strategy, Digital Media, Google Analytics, Digital Marketing, Web Analytics, Online Marketing, WordPress
Education
Quinnipiac University 1995 — 1998
BA, Legal Studies/English
Middletown High
High School Diploma
Arthur J. Gallagher & Co. August 2015 - Present
William Gallagher Associates February 2005 - Present
Tufts Health Plan September 2003 - February 2005
Tutfs Health Plan May 1998 - August 2003
Health New England February 1993 - April 1998
Phoenix Life Insurance Company October 1986 - January 1993
Skills
Employee Benefits, Health Care Reform, Brokers, Underwriting, Negotiation, Insurance, Benefits Administration, Management, Risk Management, Workers Compensation, Healthcare, Health Savings Accounts, Health Insurance, Disability Insurance
Education
American International College 1980 — 1986
BS, Business
Isenberg School of Management, UMass Amherst
MBA, Business
Cody Consulting Group May 2015 - Present
Health New England February 2009 - April 2015
HNE 2009 - June 2011
SS&C Technologies, Inc. August 2006 - November 2008
Zen Peacemakers March 2006 - June 2006
Peacemaker Community, Inc. March 2006 - June 2006
Skills
Marketing Communications, Visio, Software Documentation, Non-profits, Nonprofits, Event Management, Team Building, Coaching, Training, Analysis, Marketing Strategy, Outlook, Microsoft Office, Public Speaking, Public Relations, Creative Writing, Writing, Management, Editing
Education
Emerson College 1971 — 1975
B.S. English/Theater, BS in English
Lehigh University
English, English
Branford Hall Career Institute June 2014 - Present
Health New England May 2014 - Present
Accountable Care Associates May 2013 - May 2014
New England Orthopedic Surgeons April 2011 - May 2013
Kaplan University December 2007 - September 2009
Countrywide Home Loans May 2000 - November 2007
Lending 2002 - 2005
Mellon Bank January 1989 - September 1998
Skills
Surgical Coding, Outpatient Coding, Outpatient Orthopedics, Claims Investigations, Claims Management, Claims Resolution, Microsoft Excel, Project Management, Microsoft Word, Microsoft Office, Sales Management, Financial Analysis, Financial Reporting, Investment Banking, Higher Education, Credit Risk, Credit Analysis, New Home Sales, Refinance, Telemarketing, Training, CPT, Coders, Customer Service, HIPAA, Health Insurance, Healthcare, Insurance, Management, Medical Coding, Medical Records, Medicare, Outlook, PowerPoint, Software Documentation
Education
American Career Institute-Springfield 2010 — 2011
Certificate of Completion, Medical Insurance Coding Specialist/Coder
Kaplan University 2008 — 2009
Credits towards BSBA, Accounting and Finance
Medical Mutual August 2013 - October 2014
PrimePay October 2012 - July 2013
Brown & Brown April 2012 - June 2012
Health New England May 2007 - July 2011
Tufts Health Plan September 1995 - March 2007
Skills
Health Insurance, Managed Care, Customer Service, Benefits Administration, Insurance, Process Improvement, Outlook, Strategic Planning, Business Analysis, Underwriting, Microsoft Office, New Business Development, Value Selling, Salesforce.com, Consultative Approach, Management, Sales Process, Sales, Employee Benefits, Sales Operations, Customer Satisfaction, Cold Calling, Health Savings Accounts, Payroll, COBRA, Brokers, Account Management
Education
Bay Path University
Bachelor of Science, Business Administration
Ludlow High School
Health New England Department Manager/HR ManagerLord & Taylor1994 - 2002
Skills
Deferred Compensation, HRIS, Recruiting, Employee Relations, Onboarding, Performance Management, Talent Management, Benefits Administration, Human Resources, Management, Career Counseling, College Recruiting, Employee Benefits, Organizational..., Applicant Tracking..., Talent Acquisition, Coaching, Training, Customer Service
Education
College of Our Lady of the Elms
Health New England July 2013 - Present
National Waste Associates June 2008 - July 2013
National Waste Associates September 2005 - February 2009
Skills
Customer Service, Account Management, New Business Development, Strategic Planning, Team Building, Contract Negotiation, Business Development, Operations Management, Process Improvement, Contract Management, Team Leadership, Management, Project Planning, Negotiation, Budgets
Education
Boston College
Bachelor of Arts (B.A.), Psychology
Keith Hall
Health New England June 2014 - Present
Valassis January 2013 - June 2014
Valassis July 2007 - November 2012
New England Typographic Services January 2004 - July 2007
The HoleView July 2000 - December 2003
The Marsid Group May 1998 - July 2000
Skills
Process Improvement, Change Management, Training, Cross-functional Team..., Account Management, Project Management, Management, Business Process..., Direct Mail, Marketing Strategy, Leadership, Graphic Design, Development & delivery..., Writing, Technical Writing, Strategic Planning, Lean Management, Lean Operations, Six Sigma, Team Building
Education
School of Visual Arts 1996 — 2000
Bachelor of Fine Arts (B.F.A.), Graphic Design
Health New England June 1992 - Present
Skills
Organizational..., Coaching, Culture Change, Executive Pay, Deferred Compensation, Employee Relations, Performance Management, MBTI, Talent Management, Leadership Development, Onboarding, HRIS, Benefits Administration, Human Resources, Healthcare, Management, Health Insurance, Leadership, Career Counseling, Personnel Management, Recruiting
Education
American International College
Master of Science (M.S.)
Ludlow High School
High School
Westfield State College
Bachelor of Arts (B.A.)
Accountable Care Associates October 2014 - Present
Balise Motor Sales May 2013 - October 2014
Insurance Center of New England, Inc. March 2011 - May 2013
Health New England March 2008 - December 2010
MassMutual Financial Group July 2001 - November 2007
Skills
Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Strategic Planning, PowerPoint, Administrative..., Leadership, Management, Budgets, Administrative...
Education
Holyoke Community College 1989 — 1991
Associate's degree, Business Administration, Management and Operations
Accountable Care Associates November 2014 - Present
Accountable Care Associates October 2012 - November 2014
Health New England May 2011 - October 2012
Health New England December 2007 - May 2011
Skills
Healthcare, Healthcare Management, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Hospitals, Analysis, Training, Disease Management, EMR, HIPAA, EHR, Health Education, Health Insurance, Health Policy, Medicare, Patient Advocacy, Prevention
Education
Holyoke Community College 1984 — 1990
Associate's degree, Executive Office Administration
The Westfield News Group July 2014 - Present
Kleer Lumber/The Tapco Group May 2012 - June 2013
Peter Pan Bus Lines March 2007 - June 2010
Health New England January 1999 - November 2006
Skills
Marketing, Marketing Communications, Community Relations, Corporate Communications, Brand Development, Community Development, Program Management, Community Outreach, Integrated Marketing, Event Planning, Advertising, Account Management, Strategy, Event Management, Media Buying, Marketing Strategy, Trade Shows, Project Management, Newsletters, Market Planning, Social Media, Social Media Marketing
Education
Holyoke Community College
AS Business, Business Management
Westfield State College
Business, Management, Marketing, and Related Support Services
OptumRx May 2015 - Present
Catamaran February 2014 - May 2015
Health New England January 2010 - February 2014
New England Orthopedic Surgeons August 2006 - January 2010
Answer Connecticut October 1999 - August 2006
Skills
HIPAA, Health Insurance, Medicaid, Medicare, Healthcare, Managed Care, Customer Service, Process Improvement, Outlook, Microsoft Office, Visio, Microsoft Excel, Microsoft Word, Insurance, Data Analysis, PowerPoint, Training, Analysis, Leadership, Coaching, Program Management, Databases, Business Analysis, Policy, Strategic Planning, Project Management, Pharmacy Benefit..., Software Documentation
Education
College of Our Lady of the Elms 2012 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Westfield State College 2007 — 2010
Bachelor of Arts (BA), Psychology, Sociology
Holyoke Community College 2001 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Centura Health April 2013 - Present
Concentra December 2011 - April 2013
Vitreoretinal Consultants June 2011 - December 2011
Health New England January 2011 - May 2011
University of Massachusetts Amherst September 2009 - May 2011
Bodegas Palafox September 2008 - December 2008
Glenville Sportplex March 2003 - September 2008
Geovisions September 2007 - December 2007
Treo Solutions June 2005 - September 2005
Skills
Strategic Planning, Operational Efficiency, Team Leadership, Business Analysis, Process Improvement, Management Development, Strategy, Healthcare Management, Leadership, Financial Analysis, Team Building, Operations Management, Leadership Development, Healthcare, Market Research, Management, Microsoft Excel, Analysis, Customer Service, Forecasting
Education
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
MBA, Healthcare Administration
Siena College 2003 — 2007
Bachelor of Science, Marketing & Management
Commonwealth Care Alliance June 2013 - Present
Health New England April 2008 - Present
Gentiva CareCentrix November 2006 - April 2008
Gentiva Care Centrix April 2005 - March 2006
Teletch Holdings Inc October 2002 - April 2005
Skills
Agile Project Management, Certified Scrum Master..., Business Analysis, SharePoint, Project Management, Agile Methodologies, Team Leadership, Training, Management, Leadership, Business Process, Healthcare, Microsoft Office, Project Planning, Requirements Gathering, Visio, Process Improvement, Scrum, Requirements Analysis, Business Requirements, Access, Healthcare Information..., Time Management, HIPAA, Customer Service, Team Building, Coaching, Microsoft Excel, PowerPoint, Insurance, Problem Solving, Data Analysis, SDLC, Program Management, Medicaid, Analysis, Change Management, Medicare, Health Insurance
Education
College of Our Lady of the Elms 2011 — 2013
MBA, Healthcare Leadership
Bay Path College 2009 — 2011
BA, Executive Management
Bay Path College 2007 — 2009
Associate's degree, Business Administration and Management, General, 3.9
Sinclair Risk & Financial Management April 2015 - Present
Sinclair Risk & Financial Management April 2015 - Present
FieldEddy Insurance - A Division of HUB International New England, LLC February 2009 - March 2015
Lawson, Marino and Bertera Ins Agency Inc November 1999 - February 2010
Kaiser Permanente January 1990 - February 2001
Health New England October 1998 - November 1999
Community Health Plan January 1988 - February 1990
Skills
Health, Insurance, Customer Service, Customer Relations, Strategic Planning, Negotiation, Account Management, Dental, Sales, Management, Coaching, Employee Benefits, Small Business, Team Building, Disability Insurance, Marketing, Access, Finance, Health Insurance, Dentistry, Workers Compensation, Risk Management, Direct Sales, General Insurance, Underwriting, Recruiting, Networking, Healthcare, Selling, Property & Casualty..., Leadership, New Business Development, Training
Education
Holyoke Community College 2000 — 2002
BS, Business
Northampton High School 1976 — 1980
Health New England March 2003 - Present
Health New England March 2003 - January 2011
Health New England March 2003 - January 2011
Skills
Behavioral Health, Health Insurance, Insurance, Managed Care, Medicare, Healthcare, Medicaid, Customer Service, Process Improvement, Access, HIPAA, Healthcare Management, Outlook, Microsoft Office
Education
Bay Path College 2010 — 2012
Associates in Science, Business Administration, 2012
Bay Path College 2010 — 2012
Associates Degree, Business Administration and Management, General
Northwestern Mutual June 2015 - Present
Independent Consultant October 2010 - Present
Health New England September 2003 - November 2014
American Medical Writers Association (AMWA) 2010 - 2011
Skills
Health Insurance, Access, Benefits Administration, Customer Service, HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Insurance, Leadership, Managed Care, Marketing, Marketing Communications, Medicare, Process Improvement, Public Relations, Social Media Marketing, Software Documentation, Strategic Planning, Training, Underwriting
Education
Anna Maria College 1992 — 1996
MBA, Health Care Administration
College of the Holy Cross 1987 — 1991
BA, Political Science
Health New England May 2014 - Present
Skills
Medical Coding, Quality Auditing, ICD-9-CM, CPT, Medical Terminology, Anatomy, Medical Compliance, Complaint Management, Physician Coding, Management, Business Analysis, Insurance, Process Improvement, Auditing, Data Analysis, Documentation, Financial Risk, Health Insurance, Healthcare, Medicare, Microsoft Office, Customer Service
Education
Springfield Technical Community College
Certification of Health Information Billing and Coding, Billing and Coding
Bay Path University
Associates of Science in Occupational Therapy, Occupational Therapy
Franey Medical Lab August 2015 - Present
Health New England October 2008 - December 2012
Critical Therapeutics June 2008 - October 2008
McNeil May 2004 - April 2008
Schering-Plough Pharmaceuticals 1993 - 2001
Skills
Business Development, Insurance, Team Leadership, Strategic Planning, Direct Sales, Health Insurance, Sales Operations, Customer Service, Pharmaceutical Sales, Territory Management, Urology, Sales Presentations, Cardiology, Coaching, Miller Heiman Sales..., Salesforce.com, Microsoft Excel, PowerPoint, Strategic Partnerships, Channel Sales, Employee Relations, Management, Process Improvement, Sales Force Development, Sales Process, Selling Skills, Team Building, Training
Education
Arizona State University 1983 — 1985
BA, English, Communications
Holyoke Community College 1981 — 1983
A.A., Liberal Arts
HEALTH NEW ENGLAND May 2015 - Present
Thirty-One Gifts December 2012 - Present
C&M Group September 2009 - Present
Skills
Trade Shows, Merchandising, Customer Relations, Social Media Marketing, Email Marketing, Event Management, Event Planning, Promotions, Project Coordination, Market Research, HR Policies, Recruitment/Retention, Negotiation, Budgeting, Microsoft Office, Customer Service, Budgets, Sales, Management, Social Media, Advertising, Marketing Communications, Business Development, CRM, Strategic Planning, Sales Operations, Sales Management, Contract Negotiation, Analysis, Recruiting, Human Resources, Sourcing, Project Planning, Proposal Writing, Market Analysis, Marketing Strategy, Marketing, Employee Benefits, Leadership, Account Management, Interviews
Education
Sacred Heart University 1998 — 2003
Bachelor of Arts
Foxboro High School
Magellan Health 2015 - Present
Anthem, Inc. 2014 - 2015
Teva Pharmaceuticals 2012 - 2014
Israeli and Massachusetts Technology and Life Science Companies 2011 - 2012
Health New England 2008 - 2012
National Yiddish Book Center 2007 - 2008
Bulkley Richardson 2002 - 2007
Hutchins, Wheeler and Dittmar, P.C. 2001 - 2002
Survivors of the Shoah Visual History Foundation 1997 - 1998
United States Holocaust Memorial Museum 1996 - 1996
Skills
Contract Drafting, Legal Services, Intellectual Property, Non-profits, Health Insurance, Health, Healthcare Management, Business Strategy, Strategy Development, Health Care Law, Real Estate, Writing, Legal Writing, Health Law, Healthcare, Corporate Law, Nonprofits, Litigation, Courts, Legal Research, Strategy, Start-ups, Privacy Law, Joint Ventures
Education
Tel Aviv University 2010 — 2011
MBA
Northwestern University School of Law 1998 — 2001
JD
University of Massachusetts, Amherst 1993 — 1997
BA, summa cum laude, History, Economics (minor)
LHS
Babson Capital Management February 2013 - Present
Independent Web Development and Hosting Company 1995 - Present
Health New England February 2011 - February 2013
RDH Temps, LLC May 2010 - January 2013
Babson Capital Management July 2000 - September 2009
Phoenix Life Insurance Company January 1986 - July 2000
Royal Business Machines October 1983 - December 1985
Private Dental Practice 1982 - 1984
Skills
Insurance, SQL, Microsoft SQL Server, Project Management, Process Improvement, Databases, Software Development, Disaster Recovery, Business Process..., Change Management, Leadership, Management, Software Documentation
Education
Life Office Management Association (LOMA)
FFSI - Fellow, Financial Services Institute, Financial Services
Life Office Management Association (LOMA)
FLMI - Fellow, Life Management Institute, Life Insurance
Eastern Connecticut State University
Transfer, Biology / Pre Dental
Morse School of Business
Diploma, Computer Programming and Accounting
University of Bridgeport
BS, Dental Hygiene / Pre Dental
Health New England June 2013 - Present
Health New England January 2012 - June 2013
Health New England April 2010 - January 2012
Fierst, Pucci & Kane, LLP December 2009 - June 2010
Esser & Kingston April 2009 - December 2009
Bulkley, Richardson and Gelinas LLP May 2007 - February 2008
O'Shea Getz, P.C. May 2006 - May 2007
Skills
Medicaid, Health Law, Commercial Litigation, Managed Care, Policy, Health Care Reform, Licensing, Intellectual Property, Patents, Health Insurance, Leadership, Trade Secrets, Mergers & Acquisitions, Legal Assistance, Courts, Insurance, Lexis, Medicare, HIPAA, Healthcare
Education
Smith College
B.A., Government, Public Policy
Western New England College School of Law
J.D.
Health New England September 2011 - Present
Quest Diagnostics October 1999 - November 2010
Town of Willington 1990 - 1996
Town of Willington 1990 - 1996
Skills
Business Analysis, SQL, Data Warehousing, Oracle, Software Documentation, Microsoft SQL Server, Healthcare Information..., Databases, Visual Basic, Visio, Integration, PL/SQL, Software Development, SDLC, Vendor Management, Business Intelligence, Access, Sybase, SSRS, SSIS
Education
Kettering University 1969 — 1972
Engineering
Senior Whole Health January 2014 - Present
Meridian Health Plan July 2012 - January 2014
Tufts Health Plan June 2011 - July 2012
New Hampshire Hospital Association, Foundation for Healthy Communities June 2010 - February 2012
Blue Cross and Blue Shield of Rhode Island September 2009 - April 2010
Neighborhood Health Plan August 2009 - September 2009
Health New England August 2009 - September 2009
Blue Cross Blue Shield of Massachusetts May 1997 - June 2009
Matthew Thornton Health Plan / BCBSNH August 1994 - May 1997
Massachusetts Department of Public Health May 1991 - August 1994
Skills
Health Plan Quality..., Hospital Quality..., NCQA, CMS Compliance, PMO Leadership, Product Planning, Trend Mitigation, Health Promotion, Quality Improvement, Health Policy, PMO, Hospitals, Disease Management, Healthcare, Healthcare Consulting, Managed Care, Medicare, Utilization Management, Medicaid, Healthcare Industry
Education
Northwestern University - Kellogg School of Management 2008 — 2008
Health Care
D'Amore-McKim School of Business at Northeastern University 2000 — 2001
MBA, Finance, Healthcare
University of Massachusetts 1991 — 1992
none, Public Health
University of New Hampshire 1981 — 1986
Bachelor of Arts (BA), Zoology/Animal Biology
Mintz + Hoke Communications Group May 2015 - Present
Mintz + Hoke Communications Group June 2001 - May 2015
Darby O’Brien Advertising Inc. September 1998 - January 2001
Darby O’Brien Advertising Inc. August 1997 - May 1998
Health New England February 1994 - August 1997
Skills
Creative Direction, Art Direction, Creative Strategy, Direct Mail, Typography, Concept Development, Corporate Identity, Art, Brochures, Interaction Design, Advertising, Marketing Communications, Adobe Creative Suite, Corporate Branding, Graphic Design, Email Marketing, Brand Development, Digital Marketing
Education
Gordon Conwell Theological Seminary 2004 — 2014
Master's Degree, Urban Ministry
Westfield State College 1991 — 1993
Bachelor's Degree, Graphic Design
Pratt Institute 1982 — 1985
Six semesters in Graphic Design and Illustration, Graphic Design
Health New England November 2007 - Present
Charter Communications 2005 - 2007
MassMutual Financial Group 2003 - 2004
Skills
Customer Service, Health Insurance, Insurance, Call Centers, Bilingual-English/Spanis..., Medicare, Medicaid, Process Improvement, Customer Satisfaction, Sales, Technical Support, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Access, Data Analysis
Education
Bay Path College
Some College, Business Administration and Management, General
Chicopee High School 1996 — 2000
High School, General Studies
Baystate Health March 2014 - Present
Pioneer Valley Accountable Care, LLC October 2012 - Present
Health New England November 2011 - March 2014
Health New England 2010 - 2012
Health New England September 1993 - January 2007
Skills
Process Improvement, Customer Service, Health Insurance, Compliance, Management, Medicare, Medicaid, Contract Negotiation, Problem Solving, HIPAA, Medicare Part D, Insurance, Strategic Planning
Education
Northeastern University School of Law 1990 — 1993
JD
Western New England College 1986 — 1990
BA, English
Inland Empire Foundation for Medical Care April 2015 - Present
Accountable Care Associates, LLC September 2011 - February 2015
Accountable Care Associates September 2011 - February 2012
Health New England November 2008 - September 2011
Skills
Healthcare Management, Health Insurance, Healthcare, Managed Care, Utilization Management, Health Policy, Medicaid, HIPAA, Healthcare Information..., Medicare, Medical Coding, Healthcare Consulting, Coding Standards, Disease Management, Physician Relations, Insurance, Hospitals, Nursing, Risk Assessment
Education
College of Our Lady of the Elms 1978 — 1982
BSN, Nursing
MicroTek, Inc. 1987 - Present
Baystate Health January 2009 - Present
Health New England March 2013 - Present
Northwestern Mutual Financial Services August 2014 - Present
Wentworth Institute of Technology 2000 - 2007
Management Consultant 1985 - 1994
New England Business Associates 1985 - 1987
Skills
Philanthropy, Program Development, Fundraising, Public Speaking, Volunteer Management, Organizational..., Leadership Development, Healthcare, Non-profit..., Management Consulting, Corporate Finance, Strategic Financial..., Board Development, Board Governance, Board of Director..., Strategic Planning, Board of Directors, Team Building, Community Development, Management, Staff Development, Policy, Coaching, Workshop Facilitation, Start-ups, Personal Development, Community Outreach, Marketing, Executive Management, Strategy, Small Business, Social Entrepreneurship, Proposal Writing, Training, Leadership, Entrepreneurship, Program Management, Public Relations, Executive Development, Executive Coaching, Conflict Resolution, Change Management, Social Networking, Consulting, Strategic Communications, Business Planning, Culture Change, Finance, Strategic Partnerships
Education
University of Massachusetts at Amherst - Isenberg School of Management 1985 — 1987
Master of Business Administration (MBA), Business Administration and Management, General
Westfield State College 1973 — 1977
Bachelor's degree, Psychology
Health New England July 2013 - Present
Finanical Partners Inc. February 2013 - July 2013
Financial Partners Inc. January 2012 - January 2013
Financial Partners Inc. October 2010 - January 2012
MassMutual Financial Group January 2008 - February 2011
MassMutual Financial Group May 2005 - January 2008
MassMutual Financial Group July 2003 - May 2005
MassMutual Financial Group February 2003 - July 2003
MassMutual Financial Group January 2001 - January 2002
Wave Systems Corp January 1998 - January 2001
Skills
Resource Management, Vendor Management, Project Management, Six Sigma, Program Management, Operations Management, Strategic Planning, Agile Methodologies, Budgets, SDLC, Business Analysis, Business Requirements, Process Improvement, Insurance, Project Portfolio...
Education
Boston University 2002 — 2004
Certification in Project Management
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2002 — 2004
Master, Management Information Systems 2004
Western New England University 1991 — 1993
BSBA, Business
Simpson Custom Catering 1994 - Present
Simpson Arts & Promotion 1990 - Present
Springwater Inn May 2010 - December 2010
Health New England 1992 - 1994
Rainbow Deli & Catering 1982 - 1988
Skills
Event Planning, Copywriting, InDesign, Creative Writing, Marketing Strategy, Creative Direction, Advertising, Graphic Design, Art Direction, Marketing, Corporate Events, Logo Design, Event Management, Hospitality, Social Media, Public Relations, Fundraising, Marketing Communications, Editing, Restaurants, Public Speaking, Social Media Marketing, Photography, Art, Brochures
Education
Skidmore College 1975 — 1979
B.A., English, Graphic Arts
The MacDuffie School 1972 — 1975
High School, English, History, Art
Summer Infant October 2010 - Present
The Rockport Company (a division of The adidas Group) October 2006 - September 2010
UTCA, Inc. May 2005 - September 2006
The First Years Inc. March 2001 - September 2004
Ocean Spray Cranberries October 1998 - March 2001
Health New England May 1994 - October 1998
Springfield Institution for Savings April 1986 - May 1994
Skills
Employee Relations, Onboarding, Compensation & Benefits..., Sourcing, Organizational..., SuccessFactors, Performance Management, Human Resources, Change Management, HRIS Database Management, Strategic Planning, HRIS, Employee Benefits, Leadership Development, Leadership, Deferred Compensation, Talent Management, Coaching, Sales, Business Development, Payroll, Training
Education
Clarkson University 1979 — 1982
BS, Double Major in Management and Psychology
Health New England May 2007 - Present
Infinex Financial Group August 2004 - May 2007
Unicare January 2000 - September 2003
Skills
Process Improvement, Insurance, Health Insurance, Healthcare, Software Documentation, Access, HIPAA, Medicare, Visio, Healthcare Information..., Telecommunications, Customer Service, Managed Care, Microsoft Office, Leadership, Vendor Management
Education
Massachusetts College of Liberal Arts 1996 — 1998
Bachelor of Science (B.S.), Computer Science
Springfield Technical Community College 1994 — 1996
Associate's degree, Computer Systems
Health New England January 2001 - February 2015
Baystate Health November 1988 - February 2015
Baystate Health, Inc. November 1988 - February 2015
EY 1982 - 1988
Skills
Financial Management, Budgeting & Financial..., Financial Strategy, Process Improvement, Project Management, Information Technology, Revenue Cycle, Change Agent, Medicaid, Healthcare, HIPAA, Healthcare Management, Auditing, Hospitals, Healthcare Consulting, Medical Compliance, Managed Care, CPT, Policy, Medical Billing, Medicare, Patient Safety, Practice Management, Healthcare Information..., EHR, EMR, Physicians, Physician Relations, JCAHO, Quality Improvement, Health Insurance, ICD-10, Medical Coding, Health Information..., Health Law, Health Information..., Insurance Claims, Home Health & Hospice, Business Intelligence, Insurance, Change Management, Financial Management..., Financial Reporting, Financial Management..., Managerial Finance, Operating Budgets, Corporate Budgeting, Strategic Financial..., Agent for Change, Capital Budgeting
Education
Bentley University
Bachelor of Science (BS), Accounting
Health New England March 2015 - Present
The Creative Group February 2015 - Present
Moonshine Galleries December 2002 - Present
Professional Staffing Group 2006 - 2011
CLM Media May 2006 - June 2007
WESTFORD RACQUET & FITNESS December 2003 - June 2005
BRIDGE CREATIVE, INC February 2001 - December 2002
Portland Color July 2000 - January 2001
ARTIST & CRAFTSMAN January 2000 - June 2000
ELECTRONIC IMAGING LAB (RIT) September 1996 - December 1999
Skills
Travel Photography, Graphic Design, Weddings, Portrait Photography, Still Life, Food Photography, Fine Art, Web Design, Photography, Portraits, Logo Design, Photoshop, Illustrator, Art Direction, InDesign, Adobe Creative Suite, Corporate Identity, Typography, Art, Dreamweaver, Advertising, Layout, Graphics, Commercial Photography, Digital Photography, Photojournalism, Fine Art Photography, Retouching, Wedding Photography, Photos, Web Development, Packaging, Event Photography, Headshots, Photo Editing, Brochures, Creative Direction, Images, Studio Photography, Posters, Flash, Illustration, Branding & Identity, Magazines, Publishing, Marketing, Publications, Print, Creative Strategy, Mac
Education
Rochester Institute of Technology 1995 — 1999
Bachelor of Fine Arts (B.F.A.), Multi Media (Professional Photographic Illustration and Graphic Design) and Business Management
Weston High 1992 — 1995
High school diploma, Photography
National IPA, a Provista company May 2015 - Present
Stanislaus County - General Services Agency, Purchasing Division March 2008 - May 2015
Stanislaus County - Health Services Agency July 2007 - March 2008
ADP February 2005 - July 2006
Health New England 2002 - 2004
Textron Financial Corporation 1999 - 2001
Litchfield Financial Corporation 1998 - 1999
Skills
Legal research and..., Contract negotiation..., Team building, Microsoft Office, Project Management, PowerPoint, Customer Service, Team Building, Training, Policy, Purchasing, Contract Negotiation, Security, Government Procurement, Bidding Process, Budgets, Contract Management, Bid Specifications, RFP Generation, Strategic Planning, Supplier Negotiation, Analysis, Procurement, Program Management
Education
Skidmore College
Bachelors, Business Administration
Southern Vermont College
Associates, Criminal Justice
Westfield State University
Square One October 2005 - Present
Health New England July 2001 - October 2005
Skills
Community Outreach, Nonprofits, Fundraising, Public Speaking, Social Media, Customer Service, Strategic Planning, Editing, Leadership Development, Research, Organizational..., Microsoft Office, PowerPoint, Training, Coaching, Non-profits, Administrative..., Volunteer Management, Management, Administrative...
Education
Bay Path University 1985 — 1987
Associates
OptumRx May 2015 - Present
Health New England February 2014 - May 2015
Health New England August 2012 - February 2014
Health New England June 2011 - August 2012
New England Orthopedic Surgeons November 2003 - June 2011
Skills
Pharmacy Benefit..., Managed Care, Healthcare, Health Policy, Health Insurance, Client Liason, Building Relationships, Stakeholder Engagement, Data Analysis, Process Improvement, Utilization Management, Customer Service, Medicare, Medicaid, Insurance, Microsoft Excel
Education
College of Our Lady of the Elms 2014 — 2016
Springfield Technical Community College 2010 — 2014
Associate's degree, General Business Transfer Program
UPS Freight May 2015 - Present
Health New England December 2014 - May 2015
UPS Freight May 2014 - November 2014
Evergreen Construction General Contractors March 2014 - May 2014
Thing5/Virtual Agent Service (VAS) May 2012 - December 2013
Baystate Health D'Amour Center for Cancer Care December 2011 - January 2012
HWRSD July 2000 - June 2010
Falcetti Music Inc September 1979 - May 2003
The Hartford Insurance June 1988 - September 1995
Skills
Invoicing, Telephone Skills, Customer Service, Management, Time Management, Administrative..., Microsoft Office, Office Management, Administrative..., Data Entry, Fax, Microsoft Excel, Office Equipment, Spreadsheets, Sales, Administration, Outlook, Accounting, Receptionist Duties, Telephone Reception, Meeting Scheduling, Administrative Office..., Invoice Processing, Scanners, Microsoft Word, Event Planning, Office Administration, Administrative Work, Social Media, Freight Transportation
Education
Branford Hall Career Institute Springfield Campus 2011 — 2012
Certificate, Health Claims Specialist, 4.0 GPA
Holyoke Community College 1981 — 1984
Associate of Arts (A.A.), Major in Music Retail / Minor in Music Education
Holyoke Community College 1981 — 1984
Associate of Arts (AA), Music Education and Retail
Palmer High School 1979 — 1981
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Classical High School 1977 — 1979
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Health New England May 2004 - Present
Cigna - Benifits Access Inc. April 1997 - March 2002
Account Services Representative October 1990 - April 1997
Skills
Medicare, Health Insurance, Insurance, Medicaid, Managed Care, Underwriting, Process Improvement, Healthcare, Customer Service, HIPAA, Sales, Medicare Part D, Medicare Advantage, Strategic Planning
Education
Holyoke Community College 1983 — 1985
Banking
Baystate Health April 2014 - Present
Baystate Health January 2013 - April 2014
Health New England August 2011 - January 2013
Saint Francis Care July 2007 - January 2011
Skills
Process Improvement, Healthcare Information..., EMR, Data Analysis, Visio, EHR, Healthcare, Business Analysis, Hospitals, HL7, Healthcare Management, Project Management
Education
Fisher College
UMass Memorial Medical Center March 2013 - Present
EMC December 2008 - February 2013
MassMutual Financial Group 2009 - 2012
TEKsystems March 2008 - November 2008
Kforce Inc. November 2007 - March 2008
Health New England June 1999 - November 2007
Health New England 1998 - 2007
W&D Securities, Inc./Jeffries Securities 1998 - May 1999
JEMTECH Solutions LLC 1997 - 1998
Sills Cummis Epstein & Gross 1993 - 1997
Skills
SharePoint, Microsoft SQL Server, Visio, Business Analysis, Requirements Analysis, SDLC, Requirements Gathering, Agile Methodologies, ASP.NET, .NET, Software Documentation, Databases, Vendor Management, Data Warehousing, Servers, Scrum, Software Development, Testing, Visual Studio
Education
Hudson County Community College 1986 — 1989
Data Processing, 3.18
Columbia Threadneedle Investments, US June 2014 - Present
Columbia Threadneedle Investments, US October 2013 - June 2014
Delta Dental/DentaQuest March 2013 - October 2013
Health New England December 2010 - March 2013
Retiree Financial Services June 2010 - December 2010
Skills
Marketing, Customer Service, Sales, Health Insurance, Social Media, Microsoft Office, Microsoft Excel, Insurance, Salesforce.com, Public Speaking, PowerPoint, Public Relations, Outlook, Strategic Planning, Analysis, Management, Sales Process, Account Management
Education
Saint Anselm College 2006 — 2010
B.A., International Business, Economics
Health New England February 2015 - Present
West Springfield Public Library July 2014 - Present
Health New England October 2008 - February 2015
Health New England July 2007 - October 2008
CSD June 2003 - June 2007
Transitions Abroad September 1999 - January 2003
Skills
Databases, Data Analysis, Problem Solving, Information Retrieval, Microsoft Excel, User Experience, Usability Testing, Business Analysis, Leadership, Training, Management, Quality Assurance, Analysis, Process Improvement, Access
Education
Simmons College 2008 — 2013
Master of Library & Information Science (MLIS), Library and Information Science
Holyoke Community College 2007 — 2010
Associate of Science (A.S.), Computer/Information Technology Administration and Management
University of Massachusetts, Amherst 1998 — 2003
Bachelor of Arts (B.A.), Classics
Health New England January 2015 - Present
Health New England November 2011 - Present
University of Massachusetts Medical School August 2006 - November 2011
McKesson Medication Management February 1995 - August 2006
Skills
Managed Care, Medicaid Managed Care, Medicare Advantage, Medicare Part D, Case Management, Board Certified..., Medicare, Medicaid, Pharmacy, Case Managment, Pharmacy Benefit..., Disease Management, Pharmacists, Medical Writing, Certification in..., Medication Therapy..., Clinical Pharmacy, Pharmacy Automation, Utilization Management, Clinical Pharmacology, Healthcare Management, Immunization, Ambulatory Care, Compounding, Clinical Research, Psychiatry, Pharmacy Practice, HEDIS, Clinical Trials, Diabetes
Education
University of Florida
Doctor of Pharmacy (PharmD), Pharmacy
Northeastern University
MS Hospital Pharmacy, Pharmacy
Massachusetts College of Pharmacy and Health Sciences 1983 — 1985
Bachelor of Science (BS), Pharmacy
University of Massachusetts, Amherst 1977 — 1980
Biology
Health New England October 2014 - Present
Health New England October 2012 - October 2013
Notch Mechanical Constructors August 2011 - October 2012
Agway a division of Southern States Cooperative 2008 - 2011
W.B. Mason 2007 - 2008
Atlantic Plywood Corporation 2005 - 2007
Red Bull North America 2003 - 2004
Skills
Marketing Communications, Advertising, Social Media, Outlook, PowerPoint, Customer Service, Public Relations, Customer Relations, Excel, Microsoft Office, Social Media Marketing, Event Planning, Photoshop, Event Management, Email Marketing, Word, Promotions, SEO, Online Marketing, Newsletters, Facebook, Marketing Strategy, Press Releases, Fundraising, Market Planning, Market Research, Google Analytics, Social Networking, Account Management, Blogging, Writing, Editing, Event Marketing, Salesforce.com, Web Analytics, Lead Generation, Trade Shows, Adobe Creative Suite, Adobe Acrobat, Customer Satisfaction, Wordpress, Marketing
Education
Bay Path University 2001 — 2005
B.S., Marketing
Agawam High School 1998 — 2001
Responsive Classroom®/Center for Responsive Schools January 2011 - Present
Responsive Classroom®/Center for Responsive Schools December 2009 - January 2011
Responsive Classroom®/Center for Responsive Schools May 2006 - December 2009
Health New England September 1999 - May 2006
Mental Health and Substance Abuse Services of the Berkshires April 1995 - August 1999
Heritage Hall East March 1993 - April 1995
Skills
Human Resources, Non-profits, Leadership Development, Organizational..., Sales, Social Services, Strategic Planning, Coaching, Training, Nonprofits, Policy, Leadership, Employee Relations
Education
Wesleyan University 1983 — 1987
Bachelor's degree, Psychology
Smith College 1990 — 1992
MSW, Clinical Social Work
Rhinebeck Central
Health New England September 2007 - Present
Skills
Deferred Compensation, HRIS, Benefits Administration, Onboarding, Job Analysis, Employee Relations, Performance Management, Customer Service, Job Evaluation, Salary, Incentive Programs, Compensation, Salary Surveys, FLSA, Bonus, Job Descriptions, Adjustments, Incentives, Medicare, Affirmative Action...
Education
University of New Haven 1982 — 1985
MA, I/O Psychology
Central Connecticut State University
Bachelor of Arts (B.A.), General/Experimental Psychology
Health New England April 2015 - Present
Baystate Health January 2008 - Present
Health New England April 2014 - April 2015
Dow Jones & Company, Inc March 2007 - December 2009
Dow Jones July 1992 - October 2006
Skills
Access, SQL, Troubleshooting, Crystal Reports, EDI, Healthcare Information..., Unix, Documentation, COBOL, Microsoft SQL Server, Lawson General Ledger, Lawson 4GL, lawson MSCM, lawson LBI, Unix Shell Scripting, Pyxis, lawson security, Access Database, MVS/JCL, COBOLII, EDI Asc x12, Lawson ms addins, Infor Lawson Finance..., Microsoft Excel, carefusion pyxis supply..., AMISYS Advance on..., Cognos..., Sybase ECMap & ECGateway, Microsoft TFS 2010 and..., Microsoft Visual Studio...
Education
University of Massachusetts, Amherst 2006 — 2010
Master of Education (M.Ed.), Education
Quinnipiac University
Bachelor of Science (B.S.), Mathematics and Computer Science
Health New England June 2014 - Present
Farm Credit Financial Partners Inc. February 2011 - May 2014
Farm Credit Financial Partners Inc. June 2005 - January 2011
Skills
Business Analysis, Project Management, Microsoft Office, SharePoint, Process Improvement, Analysis, Access, Program Management, SQL, Databases, Leadership, Windows, Software Documentation, Change Management, Vendor Management, Project Planning, Communication Skills, Management, SDLC
Education
Bay Path College 2002 — 2004
MS in Communications & Info Mgmt
Sisterhood of Wilmington May 2011 - Present
FraunhoferUSA (Center for Molecular Biotechnology) September 2009 - August 2012
Health New England September 2000 - June 2007
Education
University of Phoenix 2014 — 2015
MA SECONDARY ED., Secondary Education and Teaching
Wilmington University 2010 — 2013
American International College 1999 — 2003
B.A., Political Science, Sociology
Tridium April 2014 - Present
Eversource Energy May 2009 - February 2014
CIGNA January 2008 - April 2009
CIGNA HealthCare September 2003 - December 2007
Health New England March 2002 - August 2003
CIGNA HealthCare November 2000 - December 2001
The Phoenix Companies August 1995 - April 2000
Combined Health Appeal September 1991 - August 1995
Advest, Inc. September 1988 - October 1990
Skills
Writing and Editing, Creative Strategy, Organizational..., Internal Communications, Strategic Communications, Newsletters, Event Management, Marketing Communications, Public Relations, Corporate Communications, Copywriting, Press Releases, Communications Planning, Editing, Social Media, Integrated Marketing, Crisis Communications, Marketing, Strategy, Project Management, Program Management, Leadership, Management, Media Relations, Strategic Planning, Writing, Email Marketing, Event Planning, Editorial
Education
Indiana University of Pennsylvania 1982 — 1984
B.A., Journalism
Dutchess Community College 1979 — 1981
Associate's Degree, Liberal Arts
Commonwealth Care Alliance May 2013 - Present
Health New England March 2011 - June 2013
Health New England July 2009 - March 2011
Health New England 2005 - 2009
Blue Cross Blue Shield of Massachusetts 2004 - 2005
Blue Cross Blue Shield of Massachusetts 1995 - 2004
VNA of Boston 1993 - 1995
Spaulding Rehabilitation Hospital 1987 - 1993
Skills
Managed Care, Disease Management, Utilization Management, Health Insurance, Case Managment, Healthcare, Healthcare Management, Oncology, Health Policy, Medicaid, Nursing, Medicare, Case Management, Behavioral Health, HMO, Healthcare Information..., Insurance, Access
Education
Salve Regina University 1984 — 1987
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Salve Regina University
Verisk Health April 2015 - Present
Accountable Care Associates November 2013 - April 2015
Health New England October 1999 - November 2013
Health New England March 2011 - June 2011
Health New England January 2009 - March 2011
Skills
Process Improvement, Business Process..., Leadership, Change Management, Business Analysis, Organizational..., Health Insurance, Six Sigma, Training, Project Management, Insurance, Coaching, Access, Visio, MBTI, Lean Manufacturing, Scrum, Data Analysis, Software Project..., SCRUM Master, MBTI Certification, Data Management, Manage Client..., Software Implementation, Quality Assurance, Population Health, Healthcare, Management, Strategy, Strategic Planning, Healthcare Information..., Customer Service
Education
Regis University
Bachelor of Applied Science (B.A.Sc.), BA Applied Psychology
Baystate Health October 2010 - Present
Health New England June 2010 - December 2010
Baystate Health February 2006 - July 2010
Baystate Health July 1998 - February 2006
Education
Barnard College 1975 — 1979
EMD Millipore May 2015 - Present
Thermo Fisher Scientific June 2008 - May 2015
CompUSA 1999 - 2008
Rock-Tenn Company 1994 - 1998
Health New England 1988 - 1993
Various Emergency Medical Services & Hospitals 1985 - 1988
Skills
Microsoft Excel, Biotechnology, Team Building, Negotiation, Lifesciences, Project Management, Customer Service, Statistics, Contract Negotiation, Microsoft Office, Troubleshooting, Program Management, Cross-functional Team..., Process Improvement, Product Development, Manufacturing, Laboratory Automation, Budgets, Marketing Strategy, Strategic Planning, Electronics, Public Speaking, Software Documentation, Life Sciences
Education
Isenberg School of Management, UMass Amherst 1980 — 1985
Bachelors of Business Administration-Management, Supply Chain Management, Purchasing, Contract Administration
McKesson Corporation February 2000 - Present
(Self-employed) 1998 - 2000
Mass Mutual 1997 - 1998
Health New England 1992 - 1997
Skills
RoboHelp, Online Help, FrameMaker, Adobe Acrobat, Documentation, Microsoft Office, Manuals, Software Documentation, Process Improvement, MadCap Flare, MS Project
Education
College of Our Lady of the Elms 1983 — 1987
Bachelor of Science, Accounting and Business/Management
Health New England October 2000 - Present
Army National Guard June 1980 - August 2009
Baystate Health January 1999 - October 2000
Skills
Data Analysis, Microsoft Excel, Healthcare, Leadership, Strategic Planning, Research, Insurance, Process Improvement, Business Analysis, Training, Program Management, Risk Management, Analysis, Customer Service, Access, Management, Health Insurance
Education
University of Massachusetts at Amherst - Isenberg School of Management 1995 — 1997
MBA
Deerfield Academy 1976 — 1980
Health New England August 2012 - Present
Health New England March 2010 - September 2012
Health New England 2007 - April 2010
Health New England August 2007 - December 2007
Baystate Health 2001 - 2007
Baystate Health 1999 - 2000
Skills
Managed Care, PBM, Medicaid, Medicare Part D, Healthcare, Pharmacy Operations, Pharmacy Automation, Pharmacy Benefit..., Pharmacy, Critical Care, Medication Therapy..., Pharmacists, Medicine, Health Insurance, Pharmaceutical Industry, Utilization Management, Healthcare Information..., Clinical Research, Medicare, Healthcare Management, Clinical Pharmacy, Disease Management, HIPAA, Health Policy, Hospitals, Ambulatory Care, Healthcare Industry
Education
Massachusetts College of Pharmacy and Health Sciences 1997 — 2000
Pharm.D.
Massachusetts College of Pharmacy and Health Sciences 1992 — 1997
BS Pharmacy, Pharmacy
Health New England March 2013 - Present
University of Massachusetts Amherst January 2013 - Present
Elms College July 2013 - July 2013
Health New England July 2012 - March 2013
Baystate Health May 2011 - April 2012
Genzyme December 2006 - August 2009
New England Peptide June 2004 - November 2006
Skills
Healthcare Management, Healthcare Information..., Health Policy, Business Analytics, Program Evaluation, Data Collection, Microsoft Office, Statistical Data..., Cost Benefit, Program Budgeting, Health Information..., Cost Efficiency, Health Program Planning, Strategic Planning, Population Health
Education
University of Massachusetts at Amherst - School of Public Health and Health Sciences 2010 — 2012
MPH, Health Policy and Management
University of Massachusetts at Amherst - Isenberg School of Management 2009 — 2011
MBA, Operations
Worcester Polytechnic Institute 2000 — 2004
Bachelor of Science, Biochemistry
ProHealth Physicians July 2014 - April 2015
Health New England September 1993 - January 2014
American Heart Association 2006 - 2013
Andersen Consulting 1990 - 1993
Andersen Consulting 1988 - 1990
Andersen Consulting 1986 - 1988
Frito Lay May 1984 - June 1985
Skills
Healthcare Information..., HIPAA, Healthcare, Leadership, Integration, SDLC, Business Analysis, Process Improvement, Visio, EHR, Project Management, Program Management, Vendor Management, Insurance, IT Management, Health Insurance, IT Strategy, Management, Disaster Recovery, Software Documentation, Access, Data Analysis, Strategic Planning, Business Intelligence, Strategy, Consulting, Requirements Gathering, Information Technology, Budgets, Operations Management, Business Process..., Change Management, Requirements Analysis, Program Management...
Education
Rensselaer Polytechnic Institute 1985 — 1986
Master of Business Administration (M.B.A.), Information Systems
Rensselaer Polytechnic Institute 1980 — 1984
Bachelor of Science (BS), Chemical Engineering
Travelers April 2008 - Present
Health New England November 2006 - March 2008
Center for Human Development March 2003 - November 2006
Education
Syracuse University 2000 — 2002
MS, Telecom & Network Management
National Taiwan University 1995 — 1999
BS, Agricultural Extension
Health New England February 2014 - Present
Sabre Hospitality Solutions August 2011 - November 2013
Pearson Evaluation Systems 2011 - August 2012
Harvard University 2010 - 2011
Starwood Hotels & Resorts Worldwide, Inc. April 1999 - September 2009
Starwood Hotels & Resorts April 1999 - August 2009
Starwood Capital Group 2001 - 2003
Skills
Software Quality..., Quality Assurance, XML, Agile Methodologies, SDLC, Quality Center, Requirements Analysis, Test Automation, SQL
Education
Iowa State University 1989 — 1993
Hotel and Restaurant Management
Level II Physical Disability Fieldwork December 2014 - Present
Beaufort Memorial Hospital April 2015 - June 2015
Bay Path University August 2013 - May 2015
Parkway Pavilion September 2014 - October 2014
Center for Human Development (CHD) June 2014 - June 2014
Playful Minds, Springfield MA October 2013 - November 2013
Health New England May 1999 - April 2013
Skills
Healthcare, Public Speaking, Wellness, Community Outreach, Health Education, Health Promotion, Customer Service, Leadership, Health Insurance, Management, HRA, Disease Management, Medicare, Microsoft Office, Health Fairs, Employee Wellness, Program Management, Employee Benefits, Managed Care, Time Management, Strategic Planning, Insurance, Program Development, Healthcare Management, Medicaid, HIPAA, Staff Development, Sales, Case Managment, Health Policy, Case Management, Healthcare Information..., Psychology, Event Planning, CPR Certified, Utilization Management, Hospitals, Policy, PowerPoint, Mental Health, Occupational Therapy, Mental Health Counseling, Community Mental Health, Ethics, Research
Education
Bay Path University 2013 — 2015
Master of Occupational Therapy, Occupational Therapy/Therapist
Bay Path University 2009 — 2013
BA Psychology, BA Psychology
EJL Homes June 2004 - Present
HEALTH NET of the NORTHEAST 2003 - 2004
PRUDENTIAL FINANCIAL/AMERICAN SKANDIA LIFE ASSURANCE CORP 2002 - 2003
AMERICAN DATA SERVICES, INC. 2000 - 2002
FEDERATED INVESTORS, INC 1998 - 2000
Health New England 1993 - 1997
CLEAN HARBORS, INC 1992 - 1993
Fidelity Investments 1981 - 1991
BRADFORD TRUST COMPANY 1979 - 1980
STATE STREET BANK / BOSTON FINANCIAL DATA SERVICES 1970 - 1979
Skills
Real Estate
Education
Bryant and Stratton College 1968 — 1970
Behavioral Health Network, Inc April 2010 - Present
Sisters of Providence Health System March 2005 - April 2010
Health New England June 2000 - August 2004
The Permanente Company September 1999 - April 2000
Skills
Employee Relations, Performance Management, Recruiting, Human Resources, Personnel Management, Legal Compliance, Onboarding
Education
American International College 1991 — 1993
MBA, General Business
Isenberg School of Management, UMass Amherst 1988 — 1990
BBA, Business Admin
Springfield Technical Community College 1986 — 1988
AS, Business Admin
Health New England July 2015 - Present
ANCM Group, Inc. April 2015 - Present
Express Scripts July 2002 - January 2015
McKesson Medication Management June 2001 - July 2002
Skills
Pharmacy, Managed Care, Pharmacy Benefit..., Pharmacists, Pharmaceutical Industry, Disease Management, Medicare, Medicaid, Diabetes, Hospitals, Healthcare, Medicare Part D, Healthcare Industry, Informatics, Leadership, Cross-functional Team..., Strategic Planning, Strategy, Healthcare Information..., Process Improvement, Healthcare Management, Clinical Research, Pharmaceutics, Management
Education
Regis University 2003 — 2005
MBA, Masters Business - Health Care Concentration
Massachusetts College of Pharmacy and Health Sciences 1989 — 1994
BS, Pharmacy
Health New England September 2011 - Present
Genworth Financial Long Term Care Insurance January 2007 - January 2010
Consolidated Health Plans February 2006 - December 2006
Consolidated Health Plans June 2003 - February 2006
GENERAL ELECTRIC FINANCIAL ASSURANCE January 2001 - January 2002
UNICARE LIFE AND HEALTH INSURANCE January 2000 - January 2001
Skills
Insurance, Health Insurance, Claim, Human Resources, Analysis, Medical Billing, Brokers, Policy, Time Management, Management, Financial Risk, Underwriting, Hospitals, Medicare, Claims Management
Education
Boston University 2011 — 2011
Certificate, Paralegal Studies
Western New England University 1995 — 1999
BA, Government
Aetna April 2015 - Present
Health New England March 2012 - April 2015
Standard Insurance Company December 2002 - December 2009
Unum September 2001 - November 2002
WIlliam Goodman & Sons, LLC June 1994 - August 2001
Eaglebrook School June 1991 - June 1994
Skills
Insurance, Customer Service, Analysis, Training, Negotiation, Employee Benefits, Process Improvement, Coaching, Human Resources
Education
Babson College 1985 — 1989
Bachelor of Science, Marketing and Communications
Fitchburg State College
Secondary Education and Teaching
Health New England June 2015 - Present
Baystate Health May 2014 - June 2015
Baystate Health October 2006 - May 2014
Berkshire Driving School 2013 - 2014
Baystate Health 2002 - 2006
Baystate Health 2001 - 2002
Skills
Managed Care, Contract Management, Contract Negotiation, Data Analysis, Healthcare Reimbursement, Healthcare Information..., HIPAA, Healthcare Management, Customer Service, Time Management, Deadline Oriented, Reporting & Analysis, Microsoft Office, Meditract Contract..., Strategic Planning, Mediation, Financial Analysis, Treasury Services
Education
College of Our Lady of the Elms 2015 — 2017
Bachelor's degree, Business Management and Marketing
Holyoke Community College 2011 — 2015
Associate's degree, Business Administration and Management, General, 3.3 gpa at graduation
Northampton High School
High School Diploma
Health New England 1992 - 1998
Education
American International College 1989 — 1993
Fallon Community Health Plan November 2007 - Present
Health New England October 1992 - October 2007
Concord Assabet Adolescent Services March 1986 - September 1991
Visiting Nurse Association of Boston 1977 - 1986
Skills
Health Insurance, Hospitals, Teaching, Healthcare, Medicare, Medicaid, Managed Care, Community Outreach, Provider Relations, Physicians, Utilization Management, HIPAA, Healthcare Management
Education
Boston University 1968 — 1972
BA, Education
Neighborhood Health Plan of Rhode Island September 2015 - Present
Health New England June 2014 - September 2015
Health New England August 2011 - May 2014
Cigna, Inc June 2007 - July 2011
Aetna January 2003 - June 2007
Aetna August 2001 - January 2003
Aetna, Inc. August 2000 - September 2001
BCBS of CT / Anthem August 1996 - August 2000
Skills
Forecasting, Analysis, Budgets, Financial Analysis, Financial Modeling, Managerial Finance, Program Management, Leadership, Managed Care, Accounting, Change Management, Management
Education
Central Connecticut State University 1984 — 1988
BS, Accounting
Health New England May 2014 - Present
Health New England April 2008 - Present
The Pioneer Health Group 1998 - 2008
Skills
Health Care Law, Provider Relations, Lexis, Trade Secrets, Health Law, FINRA, Depositions, Data Privacy, EMTALA, Legal Affairs, Real Property, Litigation Management, Insurance Law, Healthcare, FCPA, Business Transactions, ERISA, Consumer Law, Community Development, Market Conduct, Motions, Health Insurance, Health Policy, Insurance Regulatory, Medical Compliance, Client Counseling, Employment..., Legal Assistance, Insurance, Health Care Reform, Legal Issues, Deferred Compensation, Privacy Law, Medicare, Managed Care, HIPAA, Medicaid
Education
Western New England College School of Law 1988 — 1991
JD, Law
Clark University
Bachelor's degree, Psychology
University of Connecticut
Master of Social Work (MSW), Social Work
United Healthcare March 2010 - Present
Baystate Health June 2007 - April 2010
UnitedHealth Group 2010 - 2010
Health New England December 1997 - August 2006
Skills
Business Analysis, Databases, SQL, Analysis, Data Analysis, Process Improvement, Access, Excel, Requirements Gathering, Requirements Analysis, Documentation
Education
American International College 1982 — 1987
MBA, Business
Vibra Healthcare 2013 - Present
Boston Biomedical Associates 2011 - 2012
Baystate Medical Center 2007 - 2011
Crawford & Company 2005 - 2007
Intracorp 2001 - 2005
Boston Medical Center 2000 - 2001
Health New England 1995 - 2000
Aetna 1989 - 1995
Baystate Medical Center 1988 - 1989
Long Beach Memorial Medical Center 1984 - 1988
Skills
EMR, Interqual Criteria, Clinical Documentation..., Project Management, Health Insurance, Metrics Reporting, Coaching, Mentoring, Hiring, Performance Improvement, Performance Appraisal, Interdisciplinary..., Team Leadership, Relationship-builder...
Education
American International College
BSN, Nursing
NESDC July 2015 - Present
Mainstream Global July 2012 - December 2014
City of Springfield December 2010 - January 2012
Hampden Wilbraham School Dist January 2010 - January 2012
Town Of Somers January 2010 - January 2012
Health New England January 2010 - December 2010
MassMutual Financial Group September 2007 - April 2009
MassMutual Financial Group January 2005 - September 2007
MassMutual Financial Group June 2000 - January 2005
Citi January 1998 - June 2000
Skills
Insurance, Commercial Insurance, Property & Casualty..., Health Insurance, Employee Benefits, Retirement, Retirement Planning, Pensions, Series 6, Series 63, Team Building, Series 7, MTEL, Benefits Negotiation, Proposal Writing, Retirement Plan..., Customer Service, Sales
Education
Bay Path University
Bachelor's Degree, Business/Liberal Arts
Health New England, Inc. October 2014 - Present
Health New England 2004 - October 2014
Thales January 1996 - July 2004
Skills
Managed Care, Health Insurance, Strategic Planning, Customer Service, Medicare, HIPAA, Compliance, Insurance, Healthcare, Medicaid, Process Improvement, Policy, Health Law, Healthcare Management, Access, Medical Compliance, Software Documentation, Management
Education
AHIP Medicare, Compliance, and Fraud, Waste & Abuse Certification 2014 — 2017
Certification, Medicare Advantage Specialist
Westfield State University 2004 — 2006
Certificate Program, Paralegal
Holyoke Community College 1974 — 1976
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
Health Care Compliance Association
Health Care Basic Privacy Compliance Academy, Health Care Privacy Compliance
Health New England February 2014 - Present
Health New England May 2008 - February 2014
Health New England June 2007 - May 2011
Health New England September 2002 - June 2007
Rexam Grapahics March 1997 - August 2001
Skills
HRIS, Insurance, Customer Service, Microsoft Office, Coaching, Scrum Master, Analysis, Business Analysis, Leadership, Process Improvement, Project Management, Scrum, Software Documentation, Testing, Healthcare, Access, Health Insurance, Managed Care, HIPAA, SDLC, Strategic Planning
Education
Holyoke Community College 2010 — 2015
Branford Hall Career Institute-Springfield Campus 2001 — 2002
Health Claims Specialist
Health New England July 2015 - Present
Health New England January 2007 - July 2015
Health New England September 2005 - January 2007
Health New England September 2000 - September 2005
Baystate Health 1988 - 2000
Skills
Health Economics, Data Analysis, Requirements Gathering, Healthcare, Healthcare Information..., Insurance, Medicare, Medicaid, Healthcare Management, Managed Care, HIPAA, Access, Process Improvement, Health Policy, Health Insurance, Strategic Planning, Hospitals
Education
Western New England University 1991 — 1994
Master of Business Administration (MBA), Health/Health Care Administration/Management
Madonna University 1981 — 1985
Bachelor of Arts (BA), Accounting and Finance
MassMutual Financial Group December 2014 - Present
McCurdy Group June 2013 - December 2014
Health New England November 2011 - June 2012
Unemployed May 2011 - February 2012
Barton Associates Inc. November 2010 - May 2011
Mass Mutual December 2005 - November 2010
MassMutual Financial Group 2008 - 2010
Skills
Microsoft Office, Customer Service, Call Centers, Insurance, Customer Relations, Data Entry, Able To Multi-task, SAP, Call Center, Operations, Administrative Support, Insurance Billing, Invoice Processing, Invoicing, Administrative..., Time Management, Training, Customer Satisfaction, Microsoft Excel, Microsoft Word
Education
Homeschooled 1995 — 2000
High school Dimploma, Diploma
Holyoke Community College
Health New England February 2001 - Present
Skills
Insurance, Underwriting, Excel, Analysis, Access, Word, Microsoft Office, Customer Service, Process Improvement, Strategic Planning, Call Centers, Health Insurance
Education
Holyoke Community College
Health New England January 2005 - Present
Consolidated Health Plans November 2003 - September 2005
First Notice Systems 1999 - 2003
Corestates Capital Advisors 1995 - 1997
Skills
Exceptionally organized..., Fluent in Spanish, Excellent..., Experience with Self..., Employer Groups, Insurance, Self-funded, Health Insurance, Self-insured, Health Savings Accounts, Underwriting, Medicare, Brokers
Education
Bay Path College 2011 — 2013
American International College 1999 — 2002
The High School of Science and Tecnology
OptumInsight May 2011 - Present
Health New England October 2002 - May 2011
Skills
Database Administration, Data Analysis, Financial Analysis, Requirements Analysis, Analytics
Education
Holyoke Community College
Westfield State College
Thomson Reuters 2012 - 2012
Health New England 1999 - 2001
Skills
Databases, Technical Support
Education
University of Michigan School of Public Health 2007 — 2010
Hospital and Molecular Epidemiology
Eastern Michigan University 2003 — 2005
Bachelor of Science (BS), Biology, General
Aetna May 2015 - Present
Accountable Care Associates 2008 - 2015
Health New England 1999 - 2008
Holyoke Community College / Springfield Technical Community College / Salter College 1991 - 2008
Unum 1998 - 1999
Ander-Care Home Care 1997 - 1998
Aetna 1992 - 1997
Homecare 1991 - 1996
Skills
Medicare, Utilization Management, Disease Management, Healthcare, Healthcare Information..., Healthcare Management, Managed Care, EMR, Health Insurance, Healthcare Consulting, Nursing, HIPAA, Coding Standards, Microsoft Office, Risk Assessment, Leadership, Process Improvement, Healthcare Industry, Clinical Research
Education
Cambridge College
Masters in Education (M.Ed.), Training and Development
University of Massachusetts, Amherst
Bachelor of Science (B.S.), Nursing and Health Science
Springfield Technical Community College
Associate of Science (A.S.), Registered Nurse
..
Certified Professional Medical Coder (C.P.C.)
..
Certified Asthma Educator (AE-C), Adult and Pediatric Asthma Care
**
Certified Master Trainer, Stanford University Chronic Disease Self-Management Program (CDSMP)
McKesson Health IT January 2012 - Present
McKesson Health IT July 1999 - December 2011
Health New England September 1997 - July 1999
Health New England September 1993 - September 1997
Rehabilitation Support Services August 1991 - August 1993
Skills
Enterprise Software, Management
Education
University of Massachusetts, Amherst 1996 — 1999
Master of Business Administration (MBA), Health/Health Care Administration/Management
SUNY Albany 1989 — 1991
Master of Arts (MA), Anthropology
Cornell University 1985 — 1989
Bachelor of Arts (BA), Anthropology and Archeology
Health New England June 2010 - Present
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.4
Bay Path College
Health New England, Inc. July 2014 - Present
Health New England January 2007 - July 2014
Health New England October 2000 - December 2006
Sisters of Providence Health System Springfield, MA January 1999 - October 2000
Education
College of Our Lady of the Elms 2012 — 2014
Master of Business Administration (M.B.A.)
Westfield State College 1996 — 1998
Bachelor's Degree, Accounting and Computer Science
Health New England June 2012 - Present
Health New England October 2012 - December 2013
Health New England June 2012 - September 2013
Community Health Programs December 2008 - June 2012
Skills
Health Insurance, Employer Groups, Employee Benefits, Healthcare, Sales, Insurance, Advising Clients, Health Care Reform, Healthcare Consulting, Medicaid, Medicaid Managed Care, Medicare, Medicare Advantage, Medicare Supplements, Medicare Part D, Health Insurance..., Medicare Prescription...
Education
College of Our Lady of the Elms 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of Massachusetts, Amherst 2002 — 2007
Bachelor's degree, Psychology