HealthPlus of Michigan
Industry: Company
DescriptionFounded: 1977 Parent organization: Health Alliance Plan of Michigan Subsidiaries: Healthplus Insurance Company, HealthPlus Partners, Inc.
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HealthPlus of Michigan Employees
Humana 2013 - Present
Health Alliance Plan 2013 - Present
Priority Health 2013 - Present
Benefits 365 2013 - Present
ALL RISK INSURANCE May 2012 - Present
DENCAP Dental Plans 2012 - Present
Interfaith Volunteer Caregivers 2012 - Present
Blue Cross Blue Shield of Michigan 2012 - Present
HealthPlus of Michigan 2012 - Present
AARP 2011 - Present
Skills
Mechanical, Troubleshooting, Problem Solving, Health Insurance, Insurance, now offering LifeSecure, Fixed Annuities, Medicare, Sales, Management, Accident, Life Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, Long-term Care, Whole Life, Small Business, Retirement Planning, Brokers, Underwriting, Commercial Insurance, General Insurance, Claim, Critical Illness, Financial Planners, Long Term Care Insurance, Retirement, 401k, Strategic Financial..., Universal Life, Health Savings Accounts, Medicare Part D, Medicaid, Estate Planning, Investments, Customer Retention, Business, Insurance Brokerage, Financial Planning
Education
Macomb Community College 1977 — 1978
Bach, Art
Henry Ford Community College 1966 — 1971
Journeymen, Mechanical
Centene Corporation March 2015 - Present
Greater Genesee County ACO July 2014 - March 2015
McLaren Health Plan August 2010 - June 2014
HealthPlus of Michigan October 2005 - August 2010
Genesee County Medical Control Authority May 1997 - October 2005
Skills
Healthcare, Managed Care, Physicians, Leadership, Management, Medicare, Medicaid, Analysis, EHR, Mentoring, Health Insurance, Healthcare Consulting
Education
Baker College Center for Graduate Studies 2004 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.74
Baker College of Flint 2000 — 2003
Bachelor's Degree, Health/Health Care Administration/Management, 3.89
Saint Joseph Mercy Health System June 2015 - Present
Central Michigan University's College of Medicine September 2014 - May 2015
Central Michigan University August 2011 - September 2014
Central Michigan University 2011 - 2014
Kraft Foods Group June 2009 - October 2011
HealthPlus of Michigan January 2011 - August 2011
Central Michigan University January 2006 - December 2009
Skills
Program Development, Student Affairs, Higher Education, Student Development, Academic Advising, Microsoft Office, Resume Writing, Administrative..., Management, Enrollment Management, Admissions, Training, Event Planning, Fundraising, Public Speaking
Education
Central Michigan University 2012 — 2015
Master of Science in Administration: Human Resources Administration, Human Resources
Central Michigan University 2005 — 2009
Bachelor of Science, Business Administration, General
Sunshine Health November 2011 - Present
Advanced Nursing Concepts April 2006 - 2008
Interplan Health Group 2000 - 2005
One Call Medical 1998 - 2000
Humana 1996 - 1998
Leesburg Regional Medical Center 1995 - 1996
HealthPlus of Michigan 1988 - 1995
Skills
Healthcare, Provider Relations, Network Development, Health Insurance, Hospitals, Contract Negotiation, Healthcare Industry, Credentialing, Recruiting, Physicians, Managed Care, Medicare, Medicaid, PPO, Medicaid Managed Care, HIPAA
Education
Davenport University
Associate degree, Health Care Science
Spirited Presentations LLC September 2004 - Present
Priority Health September 2004 - May 2015
Wyoming/Kentwood Chamber of Commerce January 2006 - 2013
Wyoming/Kentwood Chamber of Commerce January 2011 - December 2011
HealthPlus of Michigan January 1998 - January 2004
Health Plus of Michigan 1997 - 2004
HealthPlus SeniorHealthPlus of Michigan October 1997 - April 1998
HealthPlus SeniorHealthPlus of Michigan July 1997 - October 1997
Skills
Public Speaking, Public Relations, Project Management, Health Insurance, Team Building, Non-profits, Sales, Managed Care, Event Management, Leadership, Workshop Facilitation, Marketing, Training, Program Management, Management, Event Planning, Strategic Planning, Marketing Strategy, Nonprofits, Budgets, Time Management, Healthcare, Analysis, Coaching, Account Management, Customer Service, Social Media Marketing, Employee Benefits, Recruiting, Human Resources, Insurance, Fundraising, Sales Management, Outlook, Leadership Development, Process Improvement, Social Media, New Business Development, Team Leadership, Organizational..., Marketing Communications, Social Networking, Strategy, Medicare, Advertising, Selling, Business Development, Negotiation, Entrepreneurship, Contract Negotiation
Education
Central Michigan University
Cornerstone University
Bachelors, Psychology
ProTrack of NSA
Western Michigan University
pursuing Masters in Counseling
Priority Health / Spectrum Health - Spectraforce March 2015 - Present
Independent Consulting February 2014 - February 2015
Blue Cross Blue Shield of Michigan - iVantage Group July 2013 - October 2013
HealthPlus of Michigan August 2012 - June 2013
UnitedHealth Group - CIBER May 2010 - June 2012
Oakwood Healthcare - Acteon Group (Consultant) January 2010 - May 2010
State of Michigan - CNSI (Consultant) August 2007 - September 2009
Henry Ford Health System - Covansys CSC (Consultant) May 2004 - August 2007
TRW - Dimension Systems Inc (Consultant) October 2003 - February 2004
Ford Motor Company - Synova (Consultant) October 2002 - June 2003
Skills
Program Management, SDLC, Integration, PMP, Process Improvement, MS Project, Project Management, Vendor Management, PMO, Healthcare, Cross-functional Team..., Management, Requirements Analysis, Visio, CRM, HIPAA, Leadership, Change Management, Resource Management, Healthcare Information..., Strategy, Strategic Planning, Risk Management, Quality Assurance, Team Building, Budgets, Agile Methodologies, Analysis, Project Managerment..., ITIL, Mentoring, Problem Solving, Microsoft Office, Contract Negotiation, Security, Healthcare IT, Contract Management, Data Analysis, Mergers & Acquisitions, ERP, SQL, Six Sigma, HTML, Java, Negotiation, Budgeting, Excel, Word, Business Management, Agile
Education
Cleary University 2002 — 2004
Masters, Management
Cleary University 2000 — 2001
Bachelor's Degree, Business Administration (Finance), 3.71
University of Michigan 1990 — 1994
Music Performance and Business Administration
HealthPlus of Michigan October 2001 - Present
Diplomat Specialty Pharmacy 1998 - October 2001
Skills
HIPAA, Healthcare, Health Insurance, Healthcare Information..., Healthcare Management, Managed Care, Medicaid, Medicare, Pharmacy Benefit..., Medicare Part D, Hospitals, HEDIS, Customer Service, Insurance, Hospital Pharmacy
Education
Baker College Business and Corporate Services 2000 — 2002
Bachelor in Business
HealthPlus of Michigan June 2007 - Present
Teachout Security Solutions 2005 - 2007
Michigan Department of Corrections 2001 - 2004
Michigan Department of Corrections 1988 - 2001
US Army 1982 - 1988
Skills
Security Training, Emergency Management, Private Investigations, Security Management, Protection, Corporate Security, Security, Security Operations, CCTV, Physical Security, Executive Protection, Surveillance, Security Awareness, Workplace Violence, Personal Protection, Risk Assessment, Asset Protection, Enforcement, Criminal Investigations, Access Control, Loss Prevention, Internal Investigations, Personal Security, Firearms, Evidence, Personnel Security, Crisis Management, Crime Prevention, Security Audits, Close Protection, Investigation, Patrol, Self Defense, Law Enforcement..., Tactics, Background Checks, First Responder, Counterterrorism, Police, Corrections, Homeland Security, Contingency Planning, Public Safety, Friendly Personality, Criminal Justice, Fraud, Criminology, Force Protection, Leadership, Weapons
Education
Grand Canyon University 2010 — 2011
Master of Science, Leadership: Emphasis in Disaster Preparedness and Crisis Management
University of Michigan-Flint 1992 — 1997
B.A., Criminal Justice
Urban League of Flint 1983 - Present
Mott Community College May 1995 - April 2015
Urban League of Flint 1983 - April 2015
University of Michgan December 2000 - 2014
Genesee County Community Mental Health March 1994 - March 2013
HealthPlus of Michigan November 1990 - August 2011
General Motors 1988 - 1990
UAW-GM Legal Services 1983 - 1988
General Motors April 1979 - 1984
Education
University of Michigan 1994 — 1996
BS, Health Care Administration & Human Behavior
Baker College of Flint
Associate of Science (AS), Paralegal
HealthPlus of Michigan May 1989 - Present
Skills
Advertising, Strategy Development, Event Management, Editorial, Integrated Marketing, Public Relations, Event Planning, Marketing, Budgets, Business Strategy, Management, Internal Communications, Editing, Strategy, Strategic Planning, Newsletters, Marketing Communications, Social Media Marketing, Blogging, Marketing Strategy, Corporate Communications, Social Media, Sales, Account Management, Brand Development, Online Marketing, Media Relations, Television, Leadership
Education
Baker College Business and Corporate Services 1982 — 1984
Business
Alliance Health June 2015 - Present
Tatum, a Randstad Company October 2013 - June 2015
Advanced Radiology Consultants April 2011 - October 2013
Nuwell Companies April 2009 - November 2010
General Motors March 2007 - October 2009
HealthPlus of Michigan March 2005 - October 2006
Biotronic NeuroNetwork July 2004 - August 2005
Michigan Conference of Teamsters Welfare Fund January 2001 - March 2004
Memorial Healthcare Center February 1998 - December 2000
Medaphis Physician Services Corporation March 1994 - February 1998
Skills
Process Improvement, Healthcare Management, HIPAA, Financial Analysis, Financial Reporting, Health Insurance, Finance, Medicare, Medicaid, Forecasting, Budgets, Microsoft Excel, Leadership, Auditing, Analysis, Accounting, Strategic Planning, Management
Education
University of Pittsburgh 1992 — 1994
M.H.A., Healthcare Administration
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1992 — 1994
M.B.A., Business Administration
The Philadelphia Center 1991 — 1991
Internship, Main Line Health - Corporate Office
Albion College 1988 — 1992
B.A., Economics & Management/Sociology
Dearborn Fordson High School 1984 — 1988
Diploma
HealthPlus of Michigan November 2013 - Present
HealthPlus of Michigan February 2008 - October 2013
HealthPlus of Michigan August 2000 - January 2008
HealthPlus of Michigan April 1999 - July 2000
HealthPlus of Michigan January 1998 - March 1999
Barlage Family July 1995 - December 1997
HealthPlus of Michigan January 1995 - June 1995
HealthPlus of Michigan March 1994 - December 1994
HealthPlus of Michigan March 1990 - February 1994
Skills
Group Insurance, Microsoft Excel, Public Speaking, Medicare Part D, HIPAA, Customer Service, Health Policy, Data Analysis, Strategic Planning, Microsoft Office, Healthcare, Insurance, Negotiation, Team Building, Healthcare Management, Medicare, Health Insurance, Medicaid, Managed Care, Microsoft Word, HEDIS, Public Relations, Outlook, Provider Relations, HMO, NCQA, Technology E&O, Process Improvement, Claim
Education
Baker College of Owosso
Working on completing my Bachelor of Health Services Administration.
Lansing Community College 1985 — 1988
Associate's degree, Emphasis on Applied Science
Baker College of Owosso 1984 — 1985
General Studies
HealthPlus of Michigan August 2011 - Present
Piano Man Dan Productions 1998 - 2012
Aetna March 2009 - December 2010
Humana September 2007 - November 2008
Blue Cross Blue Shield of Michigan February 2001 - September 2007
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Medicare, Leadership, Brokers, Life Insurance, Term Life Insurance, Management
Education
Wayne State University 2001 — 2003
MBA, Sales & Marketing
Central Michigan University 1997 — 2000
Bachelor of Science in Business Administration, Management Information Systems
Diplomat Rx July 2015 - Present
Vienna Innovations LLC January 2009 - Present
HealthPlus of Michigan July 2014 - July 2015
Systems in Motion April 2014 - July 2014
Southfield Public Schools September 2011 - June 2013
Clio Area Schools July 2000 - July 2011
Baker College January 1988 - June 2003
Beecher Community Schools July 1998 - July 2000
Genesee Intermediate School District January 1980 - July 1998
Michigan Sugar Company May 1979 - August 1980
Skills
AngularJS, ASP.NET MVC, SQL, Front-end Development, RESTful WebServices, Oracle Database, Customer Service, Project Management, Team Leadership, Teaching, Public Speaking, Network Administration, Troubleshooting, Databases, Team Building, Networking, Leadership
Education
Ferris State University
Master of Science (MS), Information Systems Management
Saginaw Valley State University
Bachelor's Degree, Mathematics / Data Processing
Gloria Snidersich Consulting, LLC May 2012 - Present
Professional Services Network, Inc. August 2012 - Present
HealthPlus of Michigan April 2002 - May 2012
CareFirst 1995 - 2001
Sibley Memorial Hospital May 1994 - May 1995
Medical University of South Carolina 1989 - 1994
Skills
Accreditation, Healthcare Consulting, Nursing, Managed Care, Health Insurance, Quality Improvement, Medicare, Quality Management, Clinical Research, Credentialing, Healthcare Management, Medicaid, Utilization Management, HIPAA, Health Policy, Disease Management, HEDIS, NCQA, Healthcare Information..., Healthcare Industry, EMR, EHR, Provider Relations, Revenue Cycle, Utilization Review, Healthcare, Informatics, Case Management, Hospitals
Education
Medical University of South Carolina 1991 — 1993
MHA, Healthcare Administration
Deaconess Hospital, Milwaukee 1964 — 1967
RN, Nursing
Central Michigan University
BA, Healthcare Administration
AVL October 2012 - Present
AVL October 2011 - Present
HealthPlus of Michigan September 2011 - October 2011
Eclipse Consulting, Inc. June 1996 - September 2011
Eclipse Consulting, Inc. June 1996 - September 2011
Eclipse Consulting, Inc. June 1996 - September 2011
Eclipse Consulting, Inc. June 1996 - September 2011
Skills
SharePoint, Microsoft Exchange, Windows Server, Cloud Computing, Servers, Windows 7, Active Directory, ControlPoint, Firewalls, Microsoft SQL Server, VMware ESX, Collaboration, Group Policy, Mobile Devices, Office 365, Workflow, InfoPath, ITAR, Remote Desktop, Storage Area Networks, Customer Satisfaction, Vendor Management, Empathetic, ITIL, IT Service Management, Microsoft Technologies, CRM
Education
Northwood University - DeVos Graduate School 2015 — 2017
Master of Science in Organizational Leadership
Northwood University 2012 — 2015
Bachelor’s Degree, Major: Management Information Systems and Services Minor: Business Management
Baker College of Clinton Township 1996 — 1998
Associate’s Degree, Business Management
Additional Training
HealthPlus of Michigan October 2014 - Present
HealthPlus of Michigan 1998 - Present
Blue Care Network 1997 - 1998
Henry Ford Health System 1995 - 1997
Skills
Medicare, HEDIS, Healthcare Information..., Data Analysis, PPO, Strategic Planning, Provider Network..., Provider Networks, Health Plan Operations, Provider Education, NCQA, Team Building, Health Policy, Medicaid Managed Care, Accountable Care, HMO, Nursing, Network Development, Affordable Care Act, Provider Relations, Disease Management, Health Insurance, Managed Care
Education
Central Michigan University 1998 — 2001
Masters, Health Care Administration
University of Michigan-Flint 1989 — 1993
Bachelors, Health Care Administration
HealthPlus of Michigan November 2013 - Present
HealthPlus of Michigan June 2013 - November 2013
HealthPlus of Michigan June 2011 - June 2013
The Rybar Group 2002 - June 2011
Hurley PHO (Physician Hospital Organization) 1997 - 2002
Genesys Regional Medical Center 1990 - 1997
Skills
Healthcare, Analysis, Healthcare Information..., Managed Care, Revenue Cycle, Data Analysis, Team Building, Healthcare Management, Hospitals, Leadership, Healthcare Consulting, Microsoft Excel, Medicare, EHR, Disease Management, HIPAA, Healthcare Industry, Strategic Planning, Business Intelligence, Access, Medicaid, Finance, Revenue Cycle Management, Process Improvement, Health Policy, EMR, Business Strategy
Education
Michigan State University 2014 — 2016
Master of Business Administration (M.B.A.), MBA
Bob Jones University 1986 — 1990
BS, Finance
HealthPlus of Michigan November 2006 - Present
Charles A. Grossman, Attorney At Law 2004 - 2006
Skills
HIPAA, Medicare, Healthcare Management, Healthcare, Medicaid, Health Insurance, Healthcare Information..., Health Information..., Healthcare Consulting, Microsoft Excel, Disease Management, PowerPoint, Revenue Cycle, Customer Service, Insurance, Employee Benefits, Process Improvement, Hospitals, Microsoft Word, Outlook, Administrative..., Access, Time Management, Nursing, Managed Care
Education
Northwood University 2010 — 2014
Baker College of Flint 2005 — 2008
Associate of Applied Science, Medical Administration
Northwood University
Bachelor's of Business Administration
HealthPlus of Michigan March 2006 - Present
Education
Carlow University 2011 — 2012
Master of Science (MS), Fraud and Forensics
Ferris State University
Bachelor of Applied Science (B.A.Sc.), Health Information Administration
HealthPlus of Michigan November 2007 - Present
HealthPlus of Michigan May 2004 - November 2007
The Wellness Plan March 1999 - May 2004
SecureCare, Inc. June 1995 - June 2000
Education
Carlow College 2011 — 2012
MSA, Fraud and Forensics
Central Michigan University 1994 — 1997
Master of Science in Administration, Health Services Administration
University of Michigan 1973 — 1977
Bachelor of Science, Nursing
HealthPlus of Michigan June 2013 - Present
Genesys PHO February 2012 - May 2013
Genesys Regional Medical Center May 2004 - January 2012
Skills
Registered Nurses, ACLS, BLS, NRP, Utilization Review, Hospitals, Healthcare, Healthcare Management, Nursing, Medicare, Managed Care, Medicaid
Education
Simmons College Graduate Studies 2015 — 2017
Master’s Degree, Family Nurse Practitioner
Chamberlain College of Nursing 2014 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse, 3.8
Delta College 2001 — 2003
Associate's degree, Registered Nursing/Registered Nurse
Michigan State University 1994 — 1999
Bachelor's Degree, Hospitality Managment
Saginaw County Community Mental Health Authority June 2014 - Present
HealthPlus of Michigan January 1997 - May 2014
Child and Family Service, Saginaw County January 1991 - December 1996
Skills
Program Management, Employee Assistance..., Clinical Supervision, Government Programs, Community Relations, Family Therapy, Counseling, Managed Care, Community Development, Psychotherapy, EAP, Case Managment, Grant Writing, Health Insurance, Utilization Management, Healthcare, Community Outreach, Health Education, Medicare, Nonprofits, Medicaid, Social Services, Health Policy, Healthcare Management, Leadership, Grants, Public Health, Nursing, Fundraising, HEDIS, Disease Management, Medicare Part D, Network Development, Clinical Research, NCQA, Program Development, Provider Relations, Medicaid Managed Care, Health Promotion, HMO, Quality Improvement, Insurance, Employee Benefits, Community Health, Public Relations, Hospitals, Behavioral Health, Credentialing, Long-term Care, Case Management
Education
Central Michigan University 1999 — 2001
MASTER'S OF SCIENCE, ADMINISTRATION; Health Services Administration
Michigan State University
MASTER'S, SOCIAL WORK
Saginaw Valley State University
BACHELOR OF ARTS, Psychology & History
Accretive Health January 2012 - Present
HealthPlus of Michigan October 1999 - January 2012
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Process Improvement, HIPAA, Revenue Cycle, Data Analysis, Healthcare Consulting, Customer Service, Medicare, Microsoft Excel, Operations Management, Managed Care, Leadership, Team Building, Medical Terminology, Medicaid, Management, Medical Billing, Vendor Management, Business Process..., Training, Analysis, Performance Improvement, Team Leadership, Healthcare Industry, Health Information..., Provider Relations, ICD-9, Physician Relations, CPT, Insurance, Medical Compliance, Health Policy, Medical Coding, Physicians, Health Insurance, Quality Improvement, HCPCS, HMO, Medical Records, Policy, Claim, Home Care, Inpatient, ICD-10, Medical Transcription, Data Entry, Strategic Planning
Education
University of Michigan 2010 — 2012
Master's degree, Public Administration
Baker College of Flint 1994 — 2000
Health/Health Care Administration/Management
Service Brands International September 2014 - September 2015
Roush Industries May 2013 - September 2014
Roush Industries December 2011 - May 2013
HealthPlus of Michigan September 2011 - November 2011
Stefanini US March 2011 - September 2011
Hewlett-Packard December 2010 - February 2011
Skills
Active Directory, Windows 7, Outlook, XP, TCP/IP, Windows Server, Microsoft Office, Windows 7 Migration, Computer Repair, Troubleshooting, Computer Hardware, VMware, Wireless Networking, Technical Support, SharePoint, Microsoft Project 2010, Microsoft Visio 2010, Windows 8, Windows Server 2012, Windows Server 2008, Hardware, Software Installation, Laptops, Windows XP, Software Documentation, VPN, MS Project, Networking, Help Desk Support
Education
ITT Technical Institute-Online 2014 — 2016
Master of Business Administration (M.B.A.)
ITT Technical Institute-Carmel 2012 — 2013
Bachelor of Business Administration (BBA), Project Management, 3.8
ITT Technical Institute-Troy 2009 — 2012
VC, Visual Communications and Graphics Design, 3.6
HealthPlus of Michigan August 2004 - Present
Schmald Tool & Die, Inc. January 2003 - August 2004
Koertz Glass and Paint February 1998 - April 2002
Ameican RV Inc July 1993 - February 1998
Old Kent Bank formerly Pacesetter Bank-Southeast April 1980 - August 1986
Skills
General Ledger..., General Ledger..., Organization Skills, Payroll, ADP Payroll, Accounts Payable &..., Payroll Taxes, Quarterly Taxes, Account Reconciliation, Cost Accounting, Job Costing, Healthcare, Inventory Management, Physical Inventory, Income Tax, Health Insurance, Managed Care, Insurance, Medicare, Medicaid, Process Improvement, HIPAA
Education
Baker College of Flint 1989 — 1991
Associate's degree, Accounting and Computer Science, Magnum Cum Laude
McLaren Health Care May 2015 - Present
HealthPlus of Michigan August 2014 - May 2015
HealthPlus of Michigan April 2013 - August 2014
MHP June 2012 - April 2013
Helping Hand Home Healthcare March 2000 - June 2012
Skills
Home Care, Elder Care, Nursing, Healthcare Management, Healthcare, Hospitals, Clinical Supervision, Medicare, Case Management, Supervisory Skills, Staff Development, Strategic Planning, Disease Management, Clinical Research, Administration, Care Management, Clinical, Quality Management, Compliance, Critical Care, Case Managment, Medicaid, Managed Care, Regulatory Requirements, Medical Compliance, Healthcare Consulting, Public Speaking
Education
Mott Community College 1992 — 1995
Associate of Applied Science, Registered Nursing/Registered Nurse
Franklin University
Bachelor's of Science, Health/Health Care Administration/Management, 4.0
HealthPlus of Michigan September 2014 - Present
HealthPlus of Michigan July 2011 - September 2014
HealthPlus of Michigan January 2006 - July 2011
HealthPlus of Michigan September 2004 - January 2006
HealthPlus of Michigan August 2002 - October 2004
Medstat December 2001 - August 2002
M-CARE September 2000 - October 2001
M-CARE June 2000 - November 2000
M-CARE July 1998 - June 2000
Faith Baptist Schools July 1997 - July 1998
Skills
Salesforce.com, Data Analysis, CRM, Health Insurance, Management, Social Media, Access, Email Marketing, Marketing, Microsoft Excel, Sales, Integrated Marketing, Strategic Planning, HTML, Employee Benefits, Market Research, Advertising, PowerPoint, CSS, Product Marketing, Website Development, Teaching Adults, Market Planning, Operations Management, Microsoft Word, Training, CRM Implementation, CRM Strategy, Google Apps
Education
Bob Jones University 1993 — 1997
Bachelor's, Music
Faith Baptist Schools 1980 — 1993
High School
PreferredOne August 2015 - Present
MVP Health Care December 2012 - May 2015
UHealthSolutions July 2011 - December 2012
Coventry Health Care February 2009 - September 2010
HealthPlus of Michigan October 2003 - January 2009
HealthPlus of Michigan March 2000 - October 2003
Kaiser Permanente, Ohio December 1998 - March 2000
Kaiser Permanente, Ohio January 1997 - December 1998
Kaiser Permanente, Ohio August 1995 - January 1997
Blue Cross Blue Shield of Western New York, Inc. January 1985 - August 1995
Skills
Managed Care, Medicare, Medicaid, Health Policy, Disease Management, Health Insurance, Insurance, Utilization Management, HIPAA, Healthcare, Healthcare Management, Employee Benefits, Strategic Planning, Process Improvement, Leadership, Network Development, Policy, HMO, Healthcare Industry, Training, Claim
Education
Northwestern University - Kellogg School of Management 2002 — 2003
AHIP- Certified Managed Care Executive, Health Care
State University of New York College at Buffalo 1987 — 1992
M.B.A, Concentration: Health Care Management
Canisius College 1979 — 1983
B.A., Industrial Organizational Psychology (Marketing and Psych)
HealthPlus of Michigan December 1983 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Central Michigan University
Business and Heatlhcare
Oakland County Medical Society October 2014 - Present
HealthPlus of Michigan September 2005 - October 2014
Blue Cross Blue Shield of Michigan 2002 - 2006
Michigan State Medical Society 1999 - 2003
Skills
Public Speaking, Organizational..., Leadership, Strategic Planning, Project Management, Strategic Communications, Provider Relations, Communication Skills, Educational Leadership, Presentations, Customer Service, Data Analysis, Healthcare, Insurance, Management, Process Improvement, Managed Care, HIPAA, Medicare, Health Insurance, Healthcare Management, Medicaid, Health Policy, Hospitals, Team Building
Education
Spring Arbor University 2003 — 2005
Master of Arts in Organizational Management, Organizational Management
Central Michigan University 1988 — 1991
Bachelor of Science, English
Univeristy of Michigan
Lean Certification in Healthcare
HealthPlus of Michigan October 2013 - Present
HealthPlus of Michigan September 2002 - October 2013
Skills
Event Management, Microsoft Office, Customer Service, Exceptional Listener, Microsoft Excel, Business Writing, PowerPoint, Negotiation, Problem Solving, Time Management, Account Management
Education
Ferris State University
Associate’s Degree, Office Administration/Executive Secretary
HealthPlus of Michigan June 2005 - Present
Safe Kids Greater Flint May 2007 - May 2014
Clarkston Coalition for Youth 2005 - 2010
Henry Ford Health System June 2003 - June 2005
Children's Hospital of Michigan March 2003 - June 2003
Southeastern Michigan Health Association Oakland County Health Division July 2001 - February 2003
Skills
Health, Hospitals, Corporate Wellness, Health Promotion, Health Education, Coalition Building, Incentive Programs, Health Coaching..., Newsletter Writing, E-communications, Staff Management, Webinars, Group Presentations, Presentation Development, Client Services, Customer Service, Vendor Management, Corporations, Wellness, CRM, Health Policy, eCommunications, Managed Care, Newsletters, Leadership, Coalitions, Healthcare Management
Education
Central Michigan University 1996 — 2001
BS, Health Education & Health Promotion
Security Credit Union July 2015 - Present
HealthPlus of Michigan January 2013 - July 2015
Genesee Intermediate School District November 2012 - January 2013
Reliance One, Inc. June 2010 - November 2012
Genesee and Shiawassee Counties January 2009 - June 2010
HSS March 2008 - January 2009
Genesys PHO August 2001 - February 2008
Merchants & Medical Credit Corporation January 2001 - July 2001
Best Buy October 2000 - January 2001
Skills
Troubleshooting, Windows, Servers, Software Installation, Microsoft Office, Customer Relations, Excel, Word, Problem Solving, Customer Service, PowerPoint, Active Directory, Outlook, TCP/IP, Team Building, Testing, Computer Hardware, Operating Systems, Windows Server, Security, Microsoft Excel, Microsoft Exchange, Technical Support, Microsoft Word, Data Center, VPN, Information Technology, Network Administration, Hardware, Networking, Switches, Routers, Firewalls, Printers
Education
Baker College Business and Corporate Services 2004 — 2006
Microsoft Networking
Pensacola Christian College 1997 — 1999
Computer Science
HealthPlus of Michigan October 2002 - Present
Skills
Process Improvement, Insurance, Medicare, HIPAA, Managed Care, Medicaid, Healthcare Information..., Health Insurance
Education
Baker College of Flint 1992 — 1994
Associate's in Applied Sccience, Health Information/Medical Records Technology/Technician
Caro Community Hospital April 2015 - Present
Tuscola County September 2013 - July 2014
Heritage Hill Assisted Living April 2009 - September 2013
HealthPlus of Michigan September 2003 - March 2009
Autumnwood LTC November 2001 - September 2002
Heartland Home Health Care 1999 - 2001
Visiting Nurse Association 1995 - 1997
Skills
General Administration, Computer Literate, Certified Case Manager, Medicaid, Managed Care, Healthcare Management, Nursing, Utilization Management, Health Insurance, Case Managment, Quality Improvement, Palliative Care, Home Care, Patient Advocacy, HMO, Home Health Agencies, NCQA, Nursing Management, Elder Care, Insurance, Care Planning, Healthcare Industry, Gerontology, Credentialing, Community Development, Medicare, Administrative Work, Public Speaking, Hospitals, Program Development, Leadership, Health Policy, Disease Management, Healthcare Consulting, Provider Relations, Revenue Cycle, Healthcare, EHR, Physician Relations, Physicians, Informatics, Case Management, EMR, HIPAA, PPO, Utilization Review, Registered Nurses, Medication..., Revenue Cycle Management, Quality Patient Care
Education
Davenport University-Eastern Region 1999 — 2002
Bachelors Degree, Nursing
UnitedHealth Group April 2015 - Present
HealthPlus of Michigan November 2009 - March 2015
Blue Shield of California May 2005 - September 2009
PacifiCare Health Systems January 2001 - October 2004
SelectCare, Inc 1989 - 2001
Skills
Health Insurance, Insurance, Health Savings Accounts, Long-term Care, Medicare, Disability Insurance, Employee Benefits, Term Life Insurance, Managed Care, Healthcare, Process Improvement, Brokers, Underwriting, Claim, HMO
Education
Eastern Michigan University 1978 — 1983
Bachelors of Business Administration, Accounting
Security First Benefits Corporation July 2015 - Present
HealthPlus of Michigan October 2010 - July 2015
LSG Insurance Partners April 2010 - October 2010
Security FIrst Benefits Corp. March 2004 - April 2010
Skills
Insurance, Health Insurance, Medicare, Health Savings Accounts, Employee Benefits, Sales, Long-term Care, Healthcare, Brokers, Medicare Part D, Medicaid, Fixed Annuities, Microsoft Excel, Microsoft Word, Outlook, OneNote, Disability Insurance, Life Insurance, Training, Term Life Insurance, Underwriting, Customer Service, Strategic Planning, Team Building
Education
Baker College of Flint 1997 — 1999
Associate's degree:, Human Services, General
Magna Electronics September 2015 - Present
HealthPlus of Michigan May 2013 - August 2015
Financial Plus Federal Credit Union January 2012 - May 2013
Michigan State University Human Resources September 2009 - December 2011
Skills
Customer Satisfaction, Data Entry, Telephone Skills, Critical Thinking, Time Management, Customer Service, Microsoft Office, People Skills, Management, Confidentiality, Human Resources, Team-oriented, Goal Oriented, Call Centers, Teamwork, Receptionist Duties, Hiring, Microsoft Excel, New Hire Orientations, PowerPoint, Clerical Skills, Call Center, Screening, Organization Skills, Quick Grasping, Handle Multiple..., Establishing Priorities, Easily Adaptable, SharePoint, Cash Handling, Cactus, Vistar, Coordinate Meetings
Education
Central Michigan University 2012 — 2015
MSA, Human Resource Administration
Michigan State University 2007 — 2011
BA, Interdisciplinary Studies-Human Resources and Society
HealthPlus of Michigan April 2007 - July 2015
Preventative Medicine Center March 2005 - April 2007
Skills
Health Insurance Claims..., Medical Billing, Medical Coding, Microsoft Excel, Health Insurance, Insurance, HIPAA, Healthcare, Access, Data Entry, ICD-9, Invoicing, CPT, Microsoft Word, Claims Management, Provider Relations, Provider Enrollment, PowerPoint, Claims Resolution, Claim
Education
Davenport University 2015 — 2017
Bachelor's Degree, Health/Health Care Administration/Management, 3.89
Davenport University 2002 — 2004
Associate's Degree, Business Administration and Health Insurance Claims Management, 3.76
Mott Community College 1998 — 1999
Small Business Administration/Management
HealthPlus of Michigan January 1994 - August 2015
Word Processing Clerk 1988 - 1989
Senior Clerk 1976 - 1989
Skills
Insurance, Managed Care, Medicare, Medicaid, Sales, Healthcare, Customer Service, Managed Services, Medicare Advantage, Long-term Care, Health Savings Accounts, HMO, HIPAA, Health Insurance, Management, Team Building, Strategic Planning, Employee Benefits
Education
AHIP 2003 — 2004
Certificate of Completion, Minority Management Development Program, Passed Program
Northwood University 1999 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.07
Delta College 1996 — 1998
Associate's degree, Business Administration and Management, General
Great Lakes Jr. College, Midland 1990 — 1993
Associate's degree, Word Processing
Together Health Network February 2015 - Present
HealthPlus of Michigan July 2013 - February 2015
HealthPlus of Michigan June 2013 - June 2013
HealthPlus of Michigan February 2013 - May 2013
Oakwood Healthcare February 2011 - February 2013
Oakwood Accountable Care Organization February 2011 - February 2013
HealthPlus of Michigan November 2008 - February 2011
HealthPlus of Michigan September 2005 - November 2008
Covenant HealthCare July 2004 - September 2005
HealthPlus of Michigan August 2002 - June 2004
Skills
Analysis, Analytics, Claim, Budgets, Finance, HIPAA, HMO, Health Insurance, Healthcare Management, Healthcare, Hospitals, Leadership, Insurance, Management, Managed Care, Medicaid, Medicare, Network Development, PPO, Negotiation, Physicians, Project Management, Provider Relations, Risk Management, Strategic Planning
Education
University of Michigan-Flint 2003 — 2007
MBA
Kansas State University 1996 — 1999
BS, Accounting
MedWrite 1998 - Present
Mott Children's Health Center October 1994 - February 1998
HealthPlus of Michigan October 1986 - October 1994
Skills
Medical Terminology, Medical Writing, Medical Transcription, Executive Support, Essayist, Nature Photography, Corporate Events, Proofreading, Copy Editing, Medicine, Freelance Writing, Scribe, HMO, Veterinary Medicine
Education
Central Michigan University 1990 — 1994
Master of Science in Administration, Human Resources
University of Michigan-Flint 1987 — 1990
Bachelor of Science (B.S.), health care administration
Molina Health Care Of Mi March 2015 - Present
HealthPlus of Michigan March 2003 - Present
St. Mary's of Michigan July 2000 - March 2003
Blue Care Network December 1997 - July 2000
Education
Central Michigan University
Masters - Health Care Administration
Oakland University
Bachelor of Arts (B.A.), Communication and Media Studies
McLaren Proton Therapy Center April 2012 - Present
North Branch Area Schools November 2010 - April 2012
North Branch Area Schools September 2009 - April 2012
HealthPlus of Michigan January 2011 - April 2011
Bigelow Berry Farm March 2006 - July 2010
Grand Valley State University October 2006 - May 2007
Skills
Teaching, Health, Wellness, Microsoft Office, Social Networking, Healthcare, Classroom Instruction, Tutoring, Horticulture, Clerical Skills, Administrative Support
Education
University of Michigan-Flint 2009 — 2011
Bachelor of Science, Health Care Administration
Grand Valley State University 2006 — 2009
Radiologic and Imaging Sciences
HealthPlus of Michigan February 2014 - Present
Utility Resource Group December 2012 - February 2014
Diplomat Specialty Pharmacy April 2012 - November 2012
Lapeer Industries June 2006 - August 2011
Source Interlink Retail Service August 2008 - May 2010
Skills
Customer Service, Strategic Planning, Access, Process Improvement, Budgets, Software Documentation, Microsoft Excel, Sales, Human Resources, PowerPoint, Payroll
Education
Central Michigan University 2007 — 2011
Bachelor of Science, Business/Health Admin
Molina Healthcare May 2015 - Present
HealthPlus of Michigan 2012 - 2015
State of Michigan November 2006 - November 2012
McLaren Flint 1999 - 2006
McLaren Flint 1999 - 2006
Skills
Medicaid, Strategic Planning, Healthcare, Data Analysis, HIPAA, Process Improvement, Medicaid Managed Care, Compliance, Collaboration, Health Insurance, Operations Management, Team-oriented, Product Development, Analytics, Reporting & Analysis, Microsoft Office, Program Management, Managed Care, Team Building, Health Policy
Education
Central Michigan University 2013 — 2015
Masters of Science, General Administration
University of Michigan-Flint
Bachelors of Science, Elementary Education and Teaching
HealthPlus of Michigan November 2007 - Present
Tri-Med April 1998 - May 2007
Education
Concordia University-Ann Arbor
TGI Direct, Inc. October 2014 - Present
Great Expressions Dental Centers March 2013 - October 2014
GDI/MCA April 2012 - February 2013
Mobiusoft October 2009 - March 2012
HealthPlus of Michigan September 2008 - December 2009
Genesys PHO May 2000 - February 2005
U.S. Army March 1992 - December 1998
Skills
ASP.NET MVC, Windows Azure, Microsoft SQL Server, Team Foundation Server..., Entity Framework, EDI, Visual Studio, JavaScript, jQuery, jQuery UI, HTML5
Education
Kettering University 2007 — 2009
Master’s Degree, Information Technology
Spring Arbor University 2002 — 2007
Bachelor’s Degree, Management and Organization Development
HealthPlus of Michigan March 2014 - Present
HealthPlus of Michigan May 2001 - March 2014
Skills
Leadership, HIPAA, Talent Acquisition, Human Resources, Benefits Administration, Recruiting, Team Building, College Recruiting, Customer Service, Employee Benefits, Employee Relations, Management, Training, Onboarding, Organizational..., Applicant Tracking..., Vendor Management, Strategic Planning
Education
Ferris State University
Bachelor, Marketing
HealthPlus of Michigan July 2013 - Present
HealthPlus of Michigan April 2012 - July 2013
HealthPlus of Michigan October 2011 - April 2012
BlueWare January 2011 - March 2011
MidMichigan Health May 2008 - January 2011
MidMichigan Health October 1995 - May 2008
MidMichigan Health November 1990 - October 1995
Rehmann Robson & Co 1987 - 1990
Morgantown Energy & Technology Center 1985 - 1985
Skills
Team Building, Healthcare, Strategic Planning, Project Management, Healthcare Information..., Software Documentation, Process Improvement, Change Management, Data Analysis, HIPAA, Integration, Leadership, Customer Service, Troubleshooting, Program Management, Healthcare Management, Hospitals, Business Analysis, Vendor Management, EHR
Education
Northwood University - Richard DeVos Graduate School of Management 1996 — 1999
MBA
Eastern Michigan University 1981 — 1986
BBA, Operations Research & Information Systems
Humana December 2014 - Present
HealthPlus of Michigan April 2002 - November 2014
Physicians Health Plan of Mid-Michigan September 2000 - April 2002
HealthPlus of Michigan November 1997 - September 2000
Skills
Medicaid, Medicaid Managed Care, Medicare, Strategic Planning, Strategy, Healthcare, Planning Budgeting &..., Compliance, Leadership, Business Development, Cross-functional Team..., New Business Development, Program Management, Data Analysis, Operational Planning..., Marketing, Process Improvement, Health Policy, Collaborative Work, Insurance, Member Recruitment and..., HMO, Management, Health Insurance, HIPAA, Healthcare Management, Disease Management, Managed Care, Provider Relations, Business Strategy, Team Building, Healthcare Information...
Education
Eastern Michigan University 1989 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
Eastern Michigan University 1982 — 1986
Bachelor of Science (B.S.), Health/Health Care Administration/Management
C.S. Mott Community College 1980 — 1982
Associate of Arts (A.A.), Business Administration and Management, General
Healthplus of Michigan February 2011 - Present
HealthPlus of Michigan April 2007 - February 2011
M-CARE July 2001 - March 2007
LaSalle Bank March 1986 - July 2001
Skills
Managed Care, Insurance, Strategic Planning, Data Analysis, Medicare, Healthcare, Medicaid, Access, Health Insurance, Process Improvement, Healthcare Management, Software Documentation, Employee Benefits, Healthcare Information..., Healthcare Consulting, Performance Improvement, Health Policy, Vendor Management
Education
Wayne State University 1992 — 1996
MBA, Finance
Eastern Michigan University 1980 — 1985
BBA, Accounting
HealthPlus of Michigan January 2001 - Present
Rite Aid Pharmacy 1998 - 2001
Genesys Regional Medical Center 1992 - 1997
Skills
Managed Care, Healthcare Management, Healthcare, Strategic Planning, Customer Service, Pharmacy Benefit..., Pharmacists, Hospital Pharmacy, Community Pharmacy, Medicare Part D, Health Insurance, Medicaid, Disease Management, Pharmacy Automation, Pharmacy, Utilization Management, Medicare, Healthcare Industry, Provider Relations, HMO, Healthcare Consulting, HIPAA, Medication Therapy..., Hospitals
Education
Ferris State University 1986 — 1991
Bachelor's degree, Pharmacy
NAHU July 2013 - Present
West Michigan Association of Health Underwriters July 2012 - Present
Spectrum Health August 2011 - Present
Hurley Medical Center November 2008 - August 2011
the National Association of Health Underwriters July 2010 - June 2011
MAHU 1996 - 2009
HealthPlus of Michigan February 2006 - November 2008
MPLP August 2004 - May 2005
Cofinity (formerly PPOM)/Aetna 2004 - 2005
Care Choices HMO 1996 - 2004
Skills
Health Insurance, Healthcare, Insurance, Underwriting, Disability Insurance, Account Management, Training, Marketing, Leadership, Medicare, Employee Benefits, Long-term Care, Hospitals, Term Life Insurance, Employee Relations, Benefits Administration, Strategic Planning, Analysis, New Business Development, Brokers, HIPAA, Managed Care, Health Policy, Media Relations
Education
Aquinas College 1978 — 1981
Masters, Management
Hope College 1971 — 1975
Bachelor of Arts, Chemistry
Lincoln High
HealthPlus of Michigan September 2012 - Present
Amerisure Mutual Insurance 2008 - September 2012
HMG, LLC January 2008 - October 2008
Blue Cross Blue Shield of Michigan April 2002 - January 2008
Blue Cross Blue Shield of Michigan March 1999 - January 2002
Skills
Employee Benefits, Human Resources, Deferred Compensation, Policy, Recruiting, Personnel Management, Labor Relations, Benefits Administration, Succession Planning, Business Strategy, Leadership, Management, Onboarding, Talent Management, Employee Engagement
Education
Wayne State University 1989 — 1991
M.A., Industrial and Labor Relations
Ferris State University 1982 — 1986
B.S, Health Systems Management
HealthPlus June 2007 - Present
HealthPlus of Michigan 1999 - 2007
Skills
Microsoft Excel, Process Improvement, Employee Benefits, Term Life Insurance, Disability Insurance, Group Insurance, Strategic Planning, Customer Service, Access, Health Insurance, Insurance, Medicare, Microsoft Word, Outlook, Managed Care, Data Analysis, Long-term Care, Healthcare
Education
Ferris State University
Bachelor of Business Administration (B.B.A.)
Mott Community College
Associate of Applied Science, Business Administration and Management, General
HealthPlus of Michigan December 2014 - Present
Rare January 2014 - December 2014
Chrysler March 2011 - February 2013
Performance Surgical Supplies, Inc. June 2009 - February 2011
Skills
Marketing Communications, Social Media, Event Planning, Organizational..., Editing/Proofreading, Domestic/International..., Multi Tasking, Project Coordination, SharePoint
Education
Central Michigan University 2004 — 2008
Bachelor of Science (BS), Marketing
HealthPlus of Michigan November 2013 - Present
HealthPlus of Michigan December 2012 - November 2013
Blue Cross Blue Shield of Michigan February 2008 - November 2012
BCBSM January 2007 - February 2008
BCBSM January 2001 - December 2006
Blue Cross Blue Shield of Michigan June 1998 - December 2001
Bank One February 1998 - June 1998
Bank One July 1993 - January 1998
First Chicago NBD January 1990 - June 1993
Genesee NBD Bank October 1988 - December 1990
Skills
Coordination of Benefits, Medicare Part D, Medicare, Insurance, Health Insurance, HIPAA, Process Improvement, Medicaid, Healthcare, Provider Relations, Managed Care, Call Center, Team Building, Visio, Cross-functional Team..., Coaching, Vendor Management, Process Engineering, Project Portfolio..., Program Management, Change Management, Claim, Business Process..., Customer Service, Healthcare Management, Analysis, Claims Management, Health Policy, Access, Project Management, Strategic Planning, Leadership, Business Process, Management, Outlook, Business Analysis, Data Analysis, Budgets, Call Centers, Employee Benefits, Christian Ministry, Ministering, Healthcare Industry, Long-term Care, Human Resources, Software Documentation, Policy, HMO, Theology, Music Ministry
Education
Ashland University 2008 — 2015
MDIV, Spiritual Formation, 3.8
Wiley College 1983 — 1987
BS, Business Administration, 3.2
HealthPlus of Michigan February 2015 - Present
HealthPlus of Michigan March 2013 - January 2015
HealthPlus of Michigan February 2011 - March 2013
HealthPlus of Michigan June 2009 - February 2011
Urological Services, P.C. November 2004 - June 2009
United Surgical Partners International, Inc June 2007 - August 2008
Premier Physician Billing August 1999 - May 2004
McLaren Lapeer February 1991 - August 1999
University of Michigan Health System July 1990 - December 1990
Skills
Medical Coding, Medical Records, EMR, Healthcare Industry, Strategic Planning, Inpatient, Analysis, Health Policy, Team Building, Clinical Research, Customer Service
Education
Baker College of Flint 2012 — 2016
Bachelor of Applied Science (BASc), Health Services Administration, Deans List
Baker College Business and Corporate Services 1988 — 1990
Associate of Science (A.S.), Medical Record Technology, Deans List
Trinity Health (HQ Michigan) July 2015 - Present
HealthPlus of Michigan May 2011 - July 2015
Blue Cross Blue Shield of Michigan June 2009 - May 2011
Blue Cross & Blue Shield of Michigan July 2007 - June 2009
Skills
Business Analysis, Business Process..., Business Strategy, Cross-functional Team..., Customer Service, Data Analysis, Employee Benefits, Health Insurance, Healthcare, Insurance, Leadership, Managed Care, Management, Medicaid, Medicare, Process Improvement, Product Development, Program Management, Project Management, Strategic Planning, Team Building, Vendor Management, Visio
Education
Cleary University 2001 — 2004
Mayo Clinic Global Business Solutions June 2011 - Present
Mayo Clinic Global Products & Services April 2006 - June 2011
Guardian Industries 2002 - 2005
HealthPlus of Michigan 1998 - 2002
Skills
Wellness, Health, Strategic Planning, Corporate Wellness, Public Speaking, Healthcare, Wellness Coaching, Program Development, Managed Care, Strategic Consulting, Outcome Driven..., Budget Process, Project Management, Thought Leadership, Corporations, Employee Wellness, Strategy, Disease Management, Health Policy, Health Education, Healthcare Management, Health Promotion, Public Health, Healthcare Consulting
Education
Michigan State University 1985 — 1987
MA, Corporate Health Promotion
California State University-Sacramento 1982 — 1985
Bachelor of Science (B.S.), Exercise Physiology
HealthPlus of Michigan June 2009 - Present
Beaumont Health System 2008 - 2009
Skills
Quality Management, Healthcare, HIPAA, Hospitals, Healthcare Information..., Accreditation, Medicare, Healthcare Management, Medicaid, EHR
Education
University of Michigan-Flint 1996 — 2001
Bachelor's of Science, Nursing
Central Michigan University
Master's of Science, Healthcare Administration
Essentia Health January 2015 - Present
HealthPlus of Michigan September 2004 - Present
Jackson National Life January 2004 - September 2004
CDI May 2002 - December 2003
AMS January 2002 - May 2002
TEKsystems August 2001 - December 2001
Job Corps April 2001 - August 2001
Bay Arenac ISD November 1999 - April 2001
Reese Public Schools August 1998 - November 1999
Skills
IT Leadership, Network Infrastructure, Budget Management, Web, Desktop Management, Database Management, Security Management, Network Security, Systems Management, Security, Database Admin, Switches, Technical Support, Disaster Recovery, Software Documentation, Budgets, Operating Systems, Information Security, Servers
Education
Baker College Center for Graduate Studies 2007 — 2013
Master, Information Systems
Keller Graduate School of Management of DeVry University 2005 — 2007
Bachelor, Technology Management - Networking and Communications
Baker College Business and Corporate Services 1996 — 1998
Associate, Computer Networking
Healthsource Saginaw July 2015 - Present
HealthPlus of Michigan June 2014 - May 2015
Auto-Owners Insurance May 2010 - June 2014
State of Michigan June 2009 - May 2010
Ford Motor Company May 2008 - August 2008
Skills
Databases, Microsoft SQL Server, ETL, Data Warehousing, Business Intelligence, Data Analysis, Crystal Reports, Visio, SQL, SharePoint, Business Analysis, Process Improvement, T-SQL, SSRS, SSIS, Testing, Usability Testing
Education
Ferris State University 2006 — 2009
Bachelor of Science, Computer Information Systems
HealthPlus of Michigan July 2012 - Present
HealthPlus of Michigan July 2003 - July 2012
HealthPlus of Michigan July 1995 - June 2003
Skills
Health Insurance, HIPAA, Project Management, Healthcare, Process Improvement, Medicare, Healthcare Information..., Medicaid, Managed Care, SQL, Provider Relations, Access, Insurance, Data Analysis, Software Documentation, Healthcare Management, Strategic Planning, Vendor Management, Microsoft SQL Server, SSMS, SSIS, Oracle Database, Oracle Enterprise..., UNIX, XML, Data Warehousing, Database Design, Database Administration, MicroStrategy
Education
Baker College Business and Corporate Services 1986 — 1993
BBA, Information Technology, Accounting
Baker College of Flint 1986 — 1993
Bachelor's degree, Computer Information Systems
HealthPlus of Michigan June 2013 - Present
Michigan House of Representatives January 2009 - December 2012
Henry Ford Health System April 1986 - January 2009
Skills
Clinical Research, Public Policy, Legislative Relations, Political Campaigns, Non-profits, Community Outreach, Fundraising, Nursing, Public Speaking, Nonprofits, Policy Analysis, Grassroots Organizing, Policy, Program Development, Coalitions, State Government, Legislation, Politics, Speech Writing, Political Consulting, Legislative Research, Community Development, Government, Grants, Economic Development, Community Organizing, Strategic Communications, Volunteer Management, Media Relations, Political Science, Health Policy, Crisis Communications, Non-profit..., Public Administration, Message Development, Public Affairs, Grassroots
Education
U of M-Dearborn 2001 — 2007
BA, Hispanic Studies, Women Studies
Henry Ford Community College 1993 — 1995
Associate of Science (A.S.), Nursing, Registered Nursing/Registered Nurse
New World Systems August 2015 - Present
HealthPlus of Michigan March 2014 - August 2015
Ascension Health April 2011 - February 2014
William Beaumont Hospital November 2009 - April 2011
TRW Automotive January 2004 - November 2008
TRW January 1992 - January 2004
Ford Motor Company October 1990 - January 1992
Ford Tractor Operations/Ford New Holland June 1984 - October 1990
Skills
Troubleshooting, Software Documentation, Testing, Healthcare Information..., System Administration, Analysis, Visio, Software Development, HIPAA, Access, Program Management, SQL, Requirements Analysis, Databases, Programming, Process Improvement, Training
Education
Hope College 1980 — 1984
BS, Mathematics, Minors: Computer Science and Spanish
HealthPlus of Michigan August 2012 - Present
HealthPlus of Michigan November 2011 - July 2012
University of Michigan Health System August 2009 - October 2011
Blue Cross Blue Shield of Michigan January 2008 - April 2009
Blue Cross Blue Shield of Michigan 2005 - 2008
Blue Cross Blue Shield of Michigan 2002 - 2005
Blue Cross Blue Shield of Michigan 2000 - 2002
Education
Walsh College 1998 — 2001
MSM, Business Administration, Management
Cedarville University 1980 — 1985
BA, Mathematics, Chemistry (minor)
St. John Providence Health System July 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - June 2014
Blue Cross Blue Shield of Michigan March 2011 - June 2012
HealthPlus of Michigan 2009 - 2011
HealthPlus of Michigan 2004 - 2010
Skills
Managed Care, Medicare Part D, Pharmacy, Informatics, Pharmacy Benefit..., Healthcare, Medicare, Medicaid, Utilization Management, Healthcare Management, PPO, Pharmacists, Cross-functional Team..., Process Improvement, Disease Management, Clinical Research, HIPAA, Health Insurance, Healthcare Information..., Hospitals, Provider Relations, Quality Improvement, Health Policy, Healthcare Consulting, Healthcare Industry, Leadership, Strategy
Education
Ferris State University
BS, Pharmacy
National Association of Public Hospitals at NYU
Management Fellowship, Public Administration
Wayne State University
MBA, Management
HealthPlus of Michigan November 2014 - Present
HealthPlus October 2011 - November 2014
The Rybar Group May 2004 - October 2011
Skills
Data Analysis, Access, Analysis, Healthcare, Healthcare Information..., Microsoft Excel, Process Improvement, Outlook, Project Management, SQL, Healthcare Consulting
Education
Central Michigan University 1994 — 1999
BSBA, Management Information Systems
MedImpact Healthcare Systems, Inc. September 2015 - Present
HealthPlus of Michigan January 2012 - September 2015
CVS Pharmacy November 2008 - September 2014
Skills
Clinical Pharmacology, Community Pharmacy, Immunization, Managed Care, Medicare Part D, Patient Safety, Healthcare, Healthcare Management, Hospitals, Medication Therapy..., Pharmacists, Pharmacy Practice
Education
Ferris State University 2003 — 2008
PharmD, Pharmacy
American Health Network January 2011 - Present
Clarian Health Plans, Inc January 2009 - April 2011
HealthPlus of Michigan 1993 - 2008
Skills
Managed Care, Disease Management, Healthcare, Hospitals, Utilization Management, Healthcare Management, Medicare, Medicaid, Board Certified, Clinical Research, EMR, Family Medicine, HIPAA, Healthcare Information..., Medical Education, Internal Medicine, Healthcare Consulting, Medical Records, Physicians, Medicine
Education
Indiana Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
Indiana University School of Medicine 1965 — 1969
MD, Medicine
LexisNexis Risk Solutions UK January 2015 - Present
Healthways January 2012 - November 2014
OptumHealth January 2010 - June 2011
Health Integrated 2006 - June 2009
Guardian Industries 2005 - 2005
HealthPlus of Michigan 2000 - 2005
StayWell Health Management 1996 - 1999
Johnson & Johnson 1994 - 1996
Skills
Healthcare, Program Management, Strategic Planning, Strategy, Management, Leadership, Account Management, Marketing, Process Improvement, Managed Care, Team Building, Disease Management, Health Insurance, Healthcare Information..., Medicare, Relationship Management, Wellness
Education
Central Michigan University 1991 — 1993
M.A., Health Promotion and Program Management
Central Michigan University 1986 — 1990
B.S., Health Fitness and Health Promotion
HealthPlus of Michigan
Skills
HIPAA, Medicare, Healthcare Information..., Managed Care, Healthcare Management, Healthcare Consulting, EHR, Healthcare, Health Insurance, Medicaid, Revenue Cycle, Insurance, Hospitals, Health Information..., Process Improvement, Data Analysis, Disease Management
Education
Central Michigan University 1980 — 1984
BS, Computer Science, Mathematics
Genesys PHO & Genesys Integrated Group Practice, P.C. May 1995 - Present
Genesys PHO 1995 - Present
HealthPlus of Michigan November 1986 - May 1995
Skills
Healthcare Management, Healthcare Information..., Healthcare, Process Improvement, Change Management, EMR, Managed Care, Medicare, Budgets, Leadership, Strategic Planning, Health Insurance, Revenue Cycle, Team Building, HIPAA, EHR, Medicaid
Education
Ferris State University 1977 — 1980
BS, Accounting
Ferris State University 1977 — 1980
BS Accounting, Accounting
Ferris State University 1977 — 1980
BS Accounting, Accounting
Ferris State University 1977 — 1980
BS Accounting, Accounting
HealthPlus of Michigan May 2013 - Present
Walgreens February 2000 - Present
Walgreens January 2008 - May 2013
Walgreens February 2000 - May 2013
Walgreens December 1997 - February 2000
Skills
Certified Immunizer, Pharmacy Practice, AAHIVP Credentialed HIV..., Medication Therapy..., Patient Counseling, Medication Adherence, Pharmacists, Pharmacy, Clinical Pharmacy, Medication..., Prescription Drugs, Cpr Certified, Patient Outcomes, Immunization, Community Pharmacy, Medicare Part D, Clinical Pharmacology, Patient Education, Managed Care, Prescription, Utilization Management, Healthcare, Diabetes, Disease Management, CPR Certified, Compounding, Patient Safety, Pharmacy Automation, Pharmacy Benefit...
Education
Ferris State University 1997 — 1999
B.S.Pharm, Pharmacy
Michigan State University 1992 — 1997
B.S., Lyman Briggs - Physiology
HealthPlus of Michigan March 2006 - Present
Skills
Leadership Development, Microsoft Office, Team Building, Training, Strategic Planning, Project Planning, Change Management, Process Improvement, Community Outreach, Project Management, Requirements Analysis, Public Speaking, Event Planning, Leadership, Cross-functional Team...
Education
Central Michigan University 2011 — 2014
Master of Administration, Administration
Arizona State University 2001 — 2007
Bachelor's degree, Psychology
Eagle Ottawa January 2013 - Present
CBS Radio April 2012 - December 2012
The Walsh Group - Walsh Construction & Archer Western August 2009 - January 2012
McCarthy Building Companies, Inc. September 2008 - August 2009
Mercy Health September 2006 - February 2008
Otsego Memorial Hospital September 2005 - June 2006
Lear Corporation November 2001 - June 2005
Oakwood Worldwide May 1993 - September 2001
HealthPlus of Michigan 1992 - 1993
Skills
Social Media Marketing, Facebook, Outlook, Microsoft Office, Microsoft Excel, Time Management, Event Management, PowerPoint, Teamwork, Event Planning, Microsoft Word, English, Public Relations, Marketing Communications, Customer Satisfaction, Marketing, Customer Service, Training, Advertising, Continuous Improvement, Process Improvement, Leadership, Team Building
Education
Oakland University 1988 — 1996
Bachelor's degree, General Studies (Minors in Psychology and Biology)
Eastern Michigan University 1987 — 1988
HealthPlus of Michigan June 2009 - Present
Genesee County Health Department March 2001 - June 2009
Skills
Health Education, Public Speaking, Health Promotion, Event Planning, Managed Care, Healthcare, Medicare, Healthcare Management, Program Development, Disease Management, Hospitals, Strategic Planning, Wellness, Nonprofits, Community Outreach, Grant Writing, Quality Improvement, Medicaid, Case Management, Case Managment, Health Insurance, HIPAA, Customer Service, Program Evaluation, Public Health
Education
Central Michigan University 1995 — 2000
MA, Health Promotion Program Management
HealthPlus of Michigan September 1998 - Present
CIESIN 1992 - 1998
Skills
Medicare, Strategic Planning, Budgets, Long-term Care, Medicare Part D, Provider Relations, Managed Care, Healthcare, Team-oriented, Leadership, Data Analysis, Employee Benefits, Insurance, Health Insurance, Healthcare Information..., Health Policy, Healthcare Consulting, Analytics, Project Management, Trending, HIPAA, Team Building, Process Improvement, Medicaid, Program Management, Customer Service, Management, Compliance, Medicare MTMP, HMO/PPO, Performance Tracking, Strategy, Healthcare Management
Education
Saginaw Valley State University - College of Business and Management 1993 — 1997
BBA, Business Administration, Finance, 3.89
Delta College
Associate’s Degree, Business, 4.0
Aleda E.Lutz VA Medical Center November 2014 - Present
Saginaw County Youth Protection Council-Prevention and Youth Services May 2010 - Present
HealthPlus of Michigan November 2013 - November 2014
Delta College September 2006 - July 2014
Ingham County Health Department May 2013 - November 2013
Saginaw Valley State University September 2009 - April 2013
Health Delivery, Inc. September 2007 - February 2013
The Frame Shop & Gallery 1985 - 2003
Skills
Healthcare, Nonprofits, Program Evaluation, Fundraising, Life Coaching, Mental Health, Teaching, Case Managment, Treatment, Program Development, Public Speaking, Research, Crisis Intervention, Non-profits, Community Outreach, Leadership Development, Organizational..., Higher Education, Customer Service, Strategic Planning, Psychotherapy, Community Organizing, Curriculum Design, Group Therapy, Qualitative Research, Career Counseling, Team Building, Event Planning, Chemical Dependency, Curriculum Development, Public Relations, Staff Development, Health Education, Team Leadership, EMR, Family Therapy, Workshop Facilitation, Public Health Education, Grants, Community Development, Leadership, Training, CBT, Adult Education, Operational Efficiency, Operations Management, Process Optimization, Social Services, Volunteer Management, Behavioral Health
Education
University of Michigan, Ann Arbor 2006 — 2007
Master of Social Work (M.S.W.), psychopathology, substance use disorders, multi-cultural groups
Saginaw Valley State University 2004 — 2006
Bachelor of Social Work, BSW-Summa Cum Laude, Summa cum Laude
Delta College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Michigan Dental Association 2006 - Present
Henry, Henry, Engelbrecht & Williams 2005 - 2006
Ozarks Medical Center 1994 - 1995
HealthPlus of Michigan 1990 - 1994
Biship International Airport Authority 1989 - 1990
Oldsmobile/GM 1983 - 1989
Education
Davenport University
Associate, Business - Administrative Assistant
HealthPlus of Michigan August 1999 - Present
KMJ Recoveries, INC January 1986 - February 1999
Skills
Sales, Public Relations, Performance Improvement, Program Development, Disease Management, Access, Customer Service, Data Analysis, Strategic Planning, Insurance, Project Management, Medicare, Managed Care, Healthcare, Health Insurance, HIPAA, NCQA, Medicare Part D, Provider Relations, HMO, Utilization Management, Healthcare Management
Education
Central Michigan University 1990 — 1992
Bachelor's degree, Health/Health Care Administration/Management, 3.8
Mary Kay Cosmetics October 1991 - Present
HealthPlus of Michigan July 1984 - April 1989
Skills
Home Based Business, Beauty Industry, Business, Business Networking, Cosmetics, Direct Sales, Event Planning, Business Coaching, Corporations, Entrepreneurship, Fragrance, Gifts, Leadership Development, Coaching, Customer Service, Fitness, Fundraising, Lead Generation, Makeovers, Life Coaching, Makeup Artistry, Marketing, Lifestyle, New Business..., Nutrition, Organizational..., Motivational Speaking, Nonprofits, Parties, Personal Care, Personal Training, Network Marketing, Personal Branding, Personal Development, Skin Care, Small Business, Public Speaking, Online Marketing, Wellness, Wellbeing, Supplements, Stress Management, Social Media Marketing, Team Building, Workshops, Social Networking, Wellness Coaching
Education
Central Michigan University
Bachelor's degree, Secondary Education and Teaching, High School
HealthPlus of Michigan August 1989 - Present
Skills
Medicare, Managed Care, Health Insurance, Financial Analysis, Actuarial Science, Data Analysis, Forecasting, Insurance, Access, Customer Service
Education
Baker College of Flint
Bachelor of Business Administration (B.B.A.)
HealthPlus of Michigan March 2002 - Present
Skills
Health Insurance, Managed Care, Medicare, Insurance, Strategic Planning, Employee Benefits, Healthcare, Customer Service, Marketing Strategy, Sales, Disease Management, Negotiation, Public Relations, Public Speaking, Group Insurance, Advertising, Team Building, Health Savings Accounts, Account Management, Long-term Care, Healthcare Management, Disability Insurance, Medicare Part D
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.)
U of M Flint
HealthPlus of Michigan June 2013 - Present
MMI Financial Group, Inc. February 2011 - June 2013
Skills
Customer Service, Sales, Marketing, Account Management, Sales Management, Customer Satisfaction, Teamwork, Insurance, Life Insurance, Direct Sales
Education
Central Michigan University
Corunna High School
HealthPlus of Michigan August 2001 - Present
A&D HealthCare 1991 - 2001
Saginaw General Hospital April 1979 - January 1991
Education
Ferris State University
BSN, Nursing
HealthPlus of Michigan October 1990 - Present
Sears, Roebuck and Co. September 1972 - October 1995
Fisher Body I - General Motors August 1977 - December 1988
Education
Baker College Business and Corporate Services 1990 — 1993
BS, Computer Informations
Mott Community College 1988 — 1990
associate, Computer Informations
HealthPlus of Michigan February 2012 - Present
HealthPlus of Michigan April 2011 - February 2012
TEKsystems February 2011 - April 2011
Computer-Ez Computer Services October 1988 - January 2011
Contos Lounge Inc. February 1997 - March 2010
Skills
Active Directory, VMware ESX, VMware, A+ Certified, Microsoft SQL Server, SCCM, Network Administration, NetApp, Microsoft Certified..., Virtualization, HP-UX, Windows Server, HP Proliant, Healthcare Information..., vSphere, Technical Support, MCP, Microsoft Technologies, Amisys, Dollar Universe, Unispool, Apache Tomcat, HP Data Protector, HP Blade, HP EVA, Microsoft Office, Brocade Fibre Switches, Mitel 3300, Fiber Optic Technology, Optical Fiber, vCenter Server, NetApp Filers, VMware vSphere, Servers
Education
Baker College of Flint 2002 — 2005
BS, Open Systems Computer Networking, Graduated Cum Laude
Baker College of Flint 2000 — 2002
Associate of Science (AS), Computer Networking Technology - Microsoft, Graduated Magna Cum Laude
Macomb Community College 1987 — 1988
Computer Programming/Programmer, General
Genesys PHO April 2015 - Present
HealthPlus of Michigan August 2012 - April 2015
HealthPlus of Michigan January 2000 - July 2012
HealthPlus of Michigan 1990 - 2000
Durakon Industries 1982 - 1990
Skills
Medicare, Medicaid, Health Insurance, Insurance, Healthcare, HIPAA, Managed Care, Project Management, Data Analysis, Policy, Process Improvement, HMO
Education
American Academy of Project Management
Certified Master Project Manager
Baker College of Flint
Associate, Executive Secretary
HealthPlus of Michigan May 1989 - April 2014
Skills
Medicare, Insurance
Education
Ferris State University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Davison High School
HealthPlus of Michigan November 1987 - Present
Skills
HIPAA, SQL, Microsoft SQL Server, Medicare, Managed Care, Customer Service, Process Improvement, Software Documentation, Data Analysis, Strategic Planning, Microsoft Office, Team Building
Education
DeVry University 1981 — 1984
Bachelor of Applied Science (BASc), Mathematics and Computer Science
DeVry University
HealthPlus of Michigan August 2008 - Present
HealthPlus of Michigan 2008 - 2013
Covenant HealthCare June 2005 - August 2008
Crawford & Company June 2002 - June 2005
Dow Corning June 1997 - June 2002
The Dow Chemical Company June 1992 - September 1997
A 1989 - 1992
HealthPlus of Michigan 1987 - 1988
Visiting Nurse Association 1985 - 1987
Saginaw Practical Nurse School 1981 - 1985
Skills
Certified Case Manager, Utilization Management, NCQA, Disease Management, Case Management, EHR, EMR, HEDIS, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Home Care, Hospitals, Inpatient, JCAHO, Long-term Care, Managed Care, Medicaid, Medicaid Managed Care, Medical Case Management, Medicare, Network Development, Nursing, PPO, Provider Relations, Quality Improvement, Utilization Review
Education
Ferris State University
Associate's degree, Registered Nursing/Registered Nurse
Grand Valley State University
BSN, Registered Nursing/Registered Nurse
HealthPlus of Michigan January 2004 - Present
Education
Delta College
Associates in Information Systems - Programming, Computer Programming, Specific Applications, B+
HealthPlus of Michigan January 2012 - Present
Medical Billing August 2009 - September 2011
State of Nebraska March 2009 - June 2009
Behavioral Health Clinic October 2008 - February 2009
Coldwell Banker Schmidt Realtors January 2008 - June 2008
Avon Protection Systems November 2006 - July 2007
Wexford County Council on Aging April 2006 - June 2006
Hope Network August 2003 - May 2006
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Research, Public Speaking, English, Windows, Outlook, Editing, Leadership, Teaching, Training, Strategic Planning, Team Building, Coaching, Teamwork, Time Management, Social Networking, Management, Community Outreach, Healthcare, Health Insurance, Insurance, Medicare, Managed Care, HIPAA
Education
Baker College of Cadillac 2002 — 2006
Bachelor of Applied Science (BASc), Human Services, General
Central Michigan University 1997 — 1998
Psychology
HealthPlus of Michigan March 1991 - Present
Education
Baker College of Flint 1996 — 1999
Associate's degree, Health Information/Medical Records Technology/Technician, 3.82
Diplomat Rx July 2015 - Present
HealthPlus of Michigan October 2012 - July 2015
CATHOLIC CHARITIES OF SHIAWASSEE AND GENESEE COUNTIES October 2008 - June 2012
Skills
Health Insurance, Healthcare, Medicare, Insurance, Managed Care, HIPAA, Customer Service, Strategic Planning, Employee Benefits, Medicaid, Mental Health Customer..., Office, Leadership, Microsoft Office, Access, Invoicing
Education
Baker College of Flint 1997 — 1999
Bachelor's Degree, Business Administration and Management, General
Baker College of Flint 1982 — 1984
Associate's Degree, Business Administration and Management, General
HealthPlus of Michigan June 2013 - Present
Skills
Health Insurance, Customer Service, Sales, Customer Satisfaction, Office Management, Training
Education
Central Michigan University 1985 — 1987
Mathematics and Computer Science
Corunna High School
HealthPlus of Michigan Pend & Edit Claims SpecialistHealthPlus of MichiganPend & Edit Claims SpecialistHealthPlus of MichiganPend & Edit Claims SpecialistHealthPlus of Michigan$
Skills
Strategic Planning, Healthcare, Microsoft Office, Microsoft Excel
Education
Baker College of Flint
MEDICAL RECORDS DEGREE
Central Michigan University
Master's degree, Human Resources Management and Services
HealthPlus of Michigan October 2012 - Present
HealthPlus of Michigan August 2004 - October 2012
HealthPlus of Michigan January 2002 - August 2004
HealthPlus of Michigan March 2001 - January 2002
EDS March 1998 - March 2001
Genesys Regional Medical Center September 1986 - December 1993
Skills
Healthcare Information..., Data Analysis, HIPAA, Health Insurance, Medicare, Process Improvement, Medicaid, SQL, HMO, Software Documentation
Education
Central Michigan University 1991 — 1997
Bachelor of Science (B.S.), Computer Science
HealthPlus of Michigan 2010 - Present
HealthPlus of Michigan 2005 - 2010
HealthPlus of Michigan 2000 - 2005
HealthPlus of Michigan 1996 - 2000
Covenant HealthCare 1990 - 1996
The Dow Chemical Company 1984 - 1990
Education
Central Michigan University 1993 — 1995
Master of Business Administration (MBA), Finance, General
Michigan State University 1978 — 1983
Bachelor of Science (B.S.), Medical Technologyand Microbiology