HealthSpring Company
Industry: Company
DescriptionHeadquarters: Franklin, Tennessee, United States Founder: Herbert A Fritch Founded: 2000 Acquisition date: 24 October 2011 Parent organizations: Cigna, Connecticut General Corporation Subsidiaries: HealthSpring of Florida Inc, NewQuest, LLC,
HealthSpring List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HealthSpring. You can filter them based on skills, years of employment, job, education, department, and prior employment.
HealthSpring Salaries. You can even request information on how much does HealthSpring pay if you want to. Learn about salaries, pros and cons of working for HealthSpring directly from the past employees.
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HealthSpring Employees
Ronald McDonald House Charities of Nashville July 2013 - Present
Metropolitan Development and Housing Agency August 2012 - July 2013
Randstad June 2012 - August 2012
HealthSpring June 2012 - August 2012
The Cadmus Group October 2008 - February 2012
GeoDesign Inc. April 2007 - July 2008
Hunt Hale Jones Architecture, Planning, and Interiors December 2003 - April 2007
Target January 1999 - October 2003
EA Bonelli + Associates 1997 - 1998
Voyages Catalog Group (out of business) 1995 - 1997
Skills
PowerPoint, Word, Microsoft Office, Excel, Research, Deltek, Costpoint, Outlook, Internet Research, Statistics, Online Research, Microsoft Excel, Analysis, Community Outreach, Management, Microsoft Word, Event Planning, Public Relations, Social Media, Marketing, Process Scheduler, Project Management, Software Documentation, Project Planning, Budgets, Proposal Writing, Customer Service, Access, Nonprofits, Government, CRM
Education
Western Governors University 2009 — 2013
Bachelor of Science, Business Management
City College of San Francisco
Undergrad coursework
Brown Mackie College September 2014 - Present
HealthSpring July 2012 - Present
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, Data Entry, Team Leadership, Business Analysis, Research, Leadership, Invoicing, Training, Management, Troubleshooting, Software Documentation, Marketing, Teamwork, Access, Administrative..., Office Management, Telephone Skills, Process Improvement, Supervisory Skills, Event Planning, Call Centers, Healthcare, Account Reconciliation, Project Planning, Administration, System Administration, PeopleSoft, Payroll, HIPAA, Critical Thinking, Vendor Management, Analysis, Data Analysis, SharePoint, Databases, Active Directory, Windows, Team Management, Business Process..., Customer Experience
Education
Bethel University, College of Professional Studies 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Bethel University 2010 — 2012
Bachelor of Science, Organizational Management
Miller-Motte Technical College 2004 — 2006
Associate of Science, Medical Assistance
APSU August 2008 - Present
Mary Kay September 2010 - March 2012
HealthSpring October 2006 - March 2008
Skills
Makeovers, Fragrance, Gifts, Bridal Showers, Gift Baskets, Glamour, Retail, Spa, Event Planning, Cosmetology, Merchandising
Education
Austin Peay State University 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Public Relations
American Intercontinental University 2004 — 2005
Interior Design
SCAN Health Plan September 2014 - Present
SCAN Health Plan September 2011 - Present
HealthSpring March 2009 - September 2011
CareMore Health Plan 2008 - 2009
United Healthcare February 2006 - February 2007
PacifiCare Health Systems February 1995 - December 2005
Toyota Motor Sales, USA 1994 - 1995
Skills
Public Speaking, Sales Presentations, Medicare, Compliance, Medicare Supplements
Education
Loyola Marymount University
Masters of Business Administration, Marketing
California State University-Long Beach - College of Business Administration
Bachelor of Science, Marketing
Blue Cross and Blue Shield of Alabama September 2013 - Present
Blue Cross and Blue Shield of Alabama August 2012 - September 2013
HealthSpring June 2010 - August 2012
UAB May 1999 - June 2010
Skills
Healthcare, Data Analysis, Medicare, Clinical Research, Managed Care, Healthcare Management, Health Insurance, Statistics, SQL, Data Mining, SAS, Crystal Reports, Healthcare Information..., Hospitals, Tableau, Microsoft Excel
Education
University of Alabama at Birmingham 2008 — 2010
MSPH, Health Care Organization and Policy: Outcomes Research
Centre College
BS, Biology
University of Kentucky
MS, Plant Genetics
Verus Healthcare January 2015 - Present
FreshPoint December 2012 - Present
HealthSpring April 2008 - November 2012
SMS Holdings January 2007 - April 2008
Skills
Onboarding, Temporary Placement, Employee Training, HRIS, Employee Relations, Human Resources, New Hire Orientations, Resume Writing, Recruiting, Training, Organizational..., Management, Leadership, Personnel Management, Program Management, Performance Appraisal, Interviews, Hiring, Project Management, Employee Benefits, Public Speaking, Great Motivator, Career Development..., Personal Development, Educational Leadership, Teaching, Leadership Development, FMLA, Career Development, Mentoring, Networking
Education
Belmont University 2008 — 2010
M.Ed, Organizational Leadership and Communication
Tennessee State University 2002 — 2006
B.S., Psychology, Business Administration
STR, Inc. August 2014 - Present
LifeWay Christian Resources February 2014 - August 2014
Cigna-HealthSpring August 2013 - February 2014
Dollar General November 2012 - August 2013
HealthSpring May 2012 - November 2012
First Data Corporation 2008 - May 2012
Dell August 2006 - January 2008
LifeWay September 2002 - August 2006
Chase August 2000 - August 2002
Skills
Strategic Planning, Process Improvement, Project Management, Data Analysis, Workforce Management, Forecasting, Capacity Planning, Business Intelligence, Microsoft SQL Server, SQL, SSRS, SSIS, ETL, Change Management, Troubleshooting, Business Acumen, IEX Total View, eWFM, Six Sigma, Software Documentation, Leadership, Coaching, SDLC, Customer Satisfaction, Team Building, Call Centers
Education
Ball State University - College of Business 2008 — 2010
Graduate Certificate, Business Essentials for Prefessionals
Moody Bible Institute 1998 — 2005
BS, Biblical Studies
Cigna-HealthSpring September 2013 - Present
HealthSpring March 2012 - September 2013
HealthSpring January 2010 - March 2012
HealthSpring October 2008 - January 2010
Skills
Customer Service, Microsoft Office, Healthcare, Microsoft Excel, Outlook, Microsoft Word, Team Building, PowerPoint, Leadership, Strategic Planning, Training, Physicians, Health Policy, Time Management, Employee Benefits
Education
Austin Peay State University 2007 — 2009
Master of Science (MS), Business Administration and Management, General
University of Tennessee at Martin 2003 — 2007
Family & Consumer Science, Fashion Merchandising, Magna Cum Laude
HCA Physician Services TriStar Health June 2008 - Present
HealthSpring 2007 - 2008
Skills
Revenue Cycle, Financial Reporting, Financial Analysis, Variance Analysis, Healthcare Management, Healthcare, General Ledger, Accounting, Managerial Finance, Process Improvement, Revenue Cycle Management, Physician Relations, Sarbanes-Oxley Act, Accounts Receivable, Healthcare Consulting, Budgets, Customer Service, Sales, Microsoft Office, Sales Management, Project Management, Fixed Assets, PowerPoint, Healthcare Industry, HIPAA, Physicians, Hospitals
Education
Belmont University 2012 — 2014
Master of Business Administration (M.B.A.), Healthcare
Fathead November 2014 - Present
Wolverine Human Services July 2012 - December 2012
Kmart Corporation February 2012 - June 2012
Pier 1 Imports September 2011 - January 2012
Macy's September 2011 - December 2011
Kalamazoo Autism Center May 2011 - August 2011
Saint Thomas Health December 2008 - May 2010
HealthSpring August 2007 - April 2009
American Express March 2007 - August 2007
American Express June 2006 - September 2006
Skills
Healthcare, Mental Health, Organization Skills, Autism Spectrum..., Autism, Psychology, Nursing Care, Hospitals, Team-oriented, Professional..., Community Outreach, Team Leadership, Microsoft Office, Team Building, Child Development, Event Planning, Customer Service, Hospitality, Volunteering, Nonprofits, Clerical Skills, Social Networking, Great Personality, Computer Proficiency, Helping Clients, Advertising, Social Media, Research, Sales, Time Management, Retail, HTML, Warehousing, Operations Management, CPR Certified, Critical Thinking, Teamwork, Problem Solving
Education
Chamberlain College of Nursing 2013 — 2016
Bachelor's Degree, Registered Nursing/Registered Nurse
Western Michigan University 2010 — 2011
Bachelor of Science (B.S.), Psychology
Tennessee State University 2007 — 2010
Nursing
Martin Luther King Jr. Senior High School 2003 — 2007
High School Diploma
AnthonyJastrow.com June 2014 - Present
ITC Computer Solutions March 2013 - Present
naviHealth, Inc. November 2013 - April 2014
CSC 2014 - 2014
HealthSpring September 2013 - November 2013
Bridgestone April 2013 - August 2013
Dell Inc December 2010 - March 2013
Jiffy Lube June 2010 - December 2010
CTIS October 2008 - May 2009
Jack in the Box July 2007 - October 2008
Skills
Technical Support, Microsoft Exchange, Troubleshooting, Computer Hardware, Wireless Networking, Access, Citrix, System Deployment, Networking, Software Installation, Operating Systems, Hardware, Management, Active Directory, Servers, vSphere, Windows 7, XP, Dell Computers, VMware, Call Centers, Windows Server, Windows, Laptops, Virtualization, Team Leadership, Help Desk Support, Disaster Recovery, Norton Ghost, Network Security, Software Documentation, Visio, Process Improvement, SharePoint, Customer Experience, A Certified, IT Operations, Linux, Cisco Technologies, Data Center, Cluster, Cloud Computing, System Administration, Storage, Security, Windows 8, Microsoft Office, XennApp, Healthcare Information..., Information Technology
Education
Colorado Technical University-Online 2012 — 2015
Bachelor of Science (BS), Information Technology (Security)
Colorado Technical University-Online 2012 — 2015
Bachelor of Science (BS), Information Technology (Security)
Daymar Institute 2010 — 2012
Associates, Network Support Administration
The Salvation Army -Metro Atlanta Area Command September 2013 - Present
Gwinnett Children's Shelter March 2012 - September 2013
King's Home- formerly King's Ranch and Hannah Home June 2009 - August 2011
Healthspring January 2005 - September 2008
Skills
Marketing, Newsletters, Brand Development, Community Outreach, Non-profits, Customer Service, Volunteer Management, Nonprofits, Marketing Strategy, Project Management, Annual Giving, Grants, Management, Program Management, Public Speaking, Fundraising, Leadership, Strategic Planning
Education
Auburn University
Biology
Self Employed January 2015 - Present
Self Employed October 2011 - June 2014
HealthSpring November 2007 - August 2011
Self employed January 2002 - January 2008
Skills
Training, Statistics, Program Evaluation, Auditing, Social Impact Assessment, Healthcare, Sociology, Social Sciences, Management, Data Analysis, Teaching, Research, Leadership, Instructional Design, Medicare, HIPAA, Access, E-Learning, Team Building, Nonprofits, Fundraising, Leadership Development, Community Outreach, Strategic Planning, Project Management, Editing
Education
American Military University 2014 — 2015
Graduate Certificate, American History (United States)
Sam Houston State University 2011 — 2013
MA, Sociology
Thomas Edison State College 2009 — 2011
Degree: B.A, Social Science
Cibola High School 1989 — 1992
High School Diploma
BIR Training Center November 2010 - Present
DeVry University June 2009 - Present
University of Phoenix May 2009 - Present
V Warren & Company 2009 - Present
Medical Business Advantage April 2006 - June 2011
HealthSpring 2007 - 2010
Vitas Healthcare August 2003 - July 2006
Humana 1997 - 2002
Cook County Government 1995 - 1997
Texas Department of Aging and Disability Services 1991 - 1994
Skills
Healthcare Management, Healthcare, HIPAA, Managed Care, Medicare, Hospitals, Revenue Cycle, Access, Leadership, EMR, Team Building, Medicaid, Medical Billing, Healthcare Information..., Healthcare Industry, EHR, Staff Development, Community Outreach, Training, Long-term Care, Insurance, Leadership Development, Strategic Planning, Policy, Healthcare Consulting, Program Development, Case Managment, Physician Relations, Informatics, Process Improvement, CPT, Medical Coding, Program Management, Physicians, Management, Health Policy, Health Information..., Case Management
Education
Baker College Center for Graduate Studies 2008 — 2011
DBA
AHIMA 2009 — 2009
CCS Training
University of Minnesota-School of Public Health 2009 — 2009
Public Health
Baker College Center for Graduate Studies 2003 — 2005
MBA
Governors State University 1994 — 1997
BHA
The University of Texas at El Paso 1985 — 1990
Rich Central 1982 — 1985
General Studies
Monsanto October 2013 - Present
HealthSpring October 2012 - February 2013
Mars Petcare January 2010 - February 2011
OHL November 2008 - July 2009
Aerotek April 2005 - November 2008
Skills
Recruiting, Applicant Tracking..., Talent Management, Onboarding, Talent Acquisition, Employee Relations, Employee Benefits, Organizational..., Organizational..., Human Resources, Industrial Organization, Employee Training, Employee Management, Employee Engagement
Education
Austin Peay State University 2003 — 2004
Master of Arts (MA), Industrial and Organizational Psychology
Southeast Missouri State University 1999 — 2003
Bachelor of Science (B.S.), Psychology
BlueCross BlueShield of Tennessee November 2014 - Present
Horace Mann, McNeal & Associates, LLC January 2013 - November 2014
Nationwide Insurance, McNeal Agency March 2012 - January 2013
HealthSpring August 2007 - March 2012
Skills
Medicare, Managed Care, Medicare Part D, Provider Relations, Medicaid, Health Insurance, Healthcare, Healthcare Industry, Insurance, Long-term Care, Employee Benefits, Dentistry, HIPAA, Process Improvement, Sales, Sales Management, Training, Leadership, Benefits Administration
Education
Bethel University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bryan College 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
AstraZeneca February 2013 - Present
HealthSpring July 2012 - February 2013
AstraZeneca May 2006 - April 2012
NITROMED January 2005 - May 2006
AstraZeneca August 2000 - January 2005
PYA-Monarch Foodservice January 1997 - August 2000
Skills
Cardiology, Hospital Sales, Sales Operations, Cardiovascular Disease, Key Opinion Leaders, Pharmacy, Pulmonology, Gastroenterology, Endocrinology, Pharmaceutical Sales, Rheumatology, Managed Care, Medicare, Hospitals, Selling, Product Launch, Pharmaceutical Industry, Sales Effectiveness, Urology, Diabetes, Hypertension
Education
Auburn University at Montgomery 1988 — 1993
BS, JPS
Cigna-HealthSpring July 2015 - Present
Cigna-HealthSpring June 2013 - June 2015
HealthSpring, a CIGNA Company September 2011 - June 2013
HealthSpring March 2010 - September 2011
Bravo Health October 2007 - February 2010
Max Healthcare July 2005 - June 2007
Dental hospital June 2000 - June 2004
Skills
Business Analysis, Health Insurance, Data Analysis, Healthcare, Insurance, Managed Care, Actuarial Science, Customer Service, Analysis, Financial Analysis, Healthcare Consulting, Medicare, Healthcare Information..., Process Improvement, Business Strategy, Healthcare Management
Education
Hinduja Institute of Healthcare Management 2004 — 2005
MHA, Healthcare Management
Delhi University 1995 — 2000
BDS, Dental Surgery
Delhi Public School - R. K. Puram 1994 — 1995
AISSCE
Department of Veterans Affairs October 2010 - Present
Tennessee Valley Healthcare System/Nashville Campus October 2010 - Present
HealthSpring August 2008 - May 2010
Travelers July 2005 - August 2008
Skills
Case Managment, Utilization Management, Disease Management, Healthcare, Healthcare Management, Nursing, Managed Care, Medical Terminology, Elder Care, Home Care, Case Management, Critical Care, Medical/Surgical, Healthcare Information..., Long-term Care, Hospitals, EMR, HIPAA, Patient Advocacy, Medicare, Medicaid, Clinical Research, Healthcare Consulting, Quality Improvement, Physicians, Acute Care, ICU, Wound Care, EHR, Customer Service
Education
Cumberland University
BSN, Registered Nursing/Registered Nurse
University of Louisiana at Lafayette
Fortis Institute April 2011 - Present
INSPIRIS December 2009 - September 2011
HealthSpring January 2008 - October 2009
Skills
Medical Billing, Medical Coding
Education
MedVance Institute-Nashville 2006 — 2007
Medical Insurance Coding Specialist/Coder
Ascension Health April 2014 - Present
Cigna-HealthSpring May 2013 - November 2013
HealthSpring May 2012 - May 2013
Saint Thomas Physician Services May 2010 - July 2010
Bank of America 2007 - 2008
Primary Residential Mortgage, Inc. January 2005 - December 2007
Countrywide Home Loans January 2002 - January 2005
Washington Mutual 2000 - 2001
Skills
Process Improvement, Financial Analysis, Strategic Planning, Healthcare, Microsoft Excel, Data Analysis, Customer Service, Accounting, Microsoft Office, Marketing, Access, Management, Leadership, Team Building, Analysis, Budgets, Healthcare Management, Project Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2010 — 2012
Master of Business Administration (M.B.A.), Health Care Administration and Finance, 3.9
University of Iowa
BA, Economics
Under Armour June 2015 - Present
Cigna-HealthSpring August 2014 - December 2014
Cigna-HealthSpring August 2013 - August 2014
HealthSpring June 2011 - August 2014
HealthSpring November 2009 - June 2011
HealthSpring June 2008 - November 2009
Advanced Technology Services July 2005 - April 2008
Dell June 2004 - June 2005
Skills
Compliance, Budgeting, Desktop Support, Hardware, Active Directory, Technical Support, Linux, Help Desk Support, LAN-WAN, Budgets, System Administration, Integration, Incident Management, Information Technology, Networking, Information Security, IT Management, Access, Virtualization, IT Operations, Healthcare Information..., Cisco Technologies, Vendor Management, ITIL, Management, Change Management, Data Center, Disaster Recovery, Computer Hardware, Project Management, IT Service Management
Education
Bethel College (TN) 2007 — 2008
BS, Management and Organizational Development
ITT Technical Institute
Associates, Computer Network Systems
SunGard June 2014 - Present
HealthSpring April 2012 - June 2014
DST Health Solutions November 2007 - April 2012
HealthSouth January 2004 - November 2007
Skills
Accounting, PeopleSoft, Budgeting, Financial Reporting, Financial Analysis, Excel, Financial Planning, Analysis, General Ledger, Forecasting, Hyperion, Microsoft Office, Essbase, Microsoft Excel, HIPAA, Business Analysis, Leadership, Financial Accounting, Process Improvement, Sarbanes-Oxley Act, Accounts Receivable
Education
University of Alabama at Birmingham 2006 — 2008
Masters in Business Administration, Business
Auburn University 2000 — 2003
•Bachelor of Science in Accounting, Business
Optum 2013 - Present
ElderProofHome.Com 2011 - Present
Clear Connect Inc. 2008 - Present
HealthSpring 2006 - 2012
Office Depot 1996 - 2006
Skills
Client Relationship..., Contract Negotiation, Contract Management, Outsourcing Management, Business Strategy, Cross-functional Team..., Healthcare, International Business, Operations Management, Strategy Development, Business Case..., New Business Development, Business Intelligence, BPO, Contact Centers, Vendor Management, Strategy, Business Case, Management, CRM, Leadership, Strategic Partnerships, Strategic Planning, Business Development, Sales Operations, Enterprise Software, Business Planning
Education
University of Miami - School of Business
Master of Business Administration (M.B.A.)
Belmont University 2008 — 2009
Executive Leadership Certificate
American College of Healthcare Executives
FACHE
Parker + Lynch July 2013 - Present
Community Health Systems January 2012 - June 2013
HealthSpring October 2010 - January 2012
Quorum Health Resources March 2010 - October 2010
DZH Phillips LLP November 2008 - November 2009
Jamestown Properties March 2008 - October 2008
Pershing Yoakley & Associates July 2006 - March 2008
National Healthcare Corporation October 2004 - August 2005
Skills
Healthcare, Managed Care, SOX, Internal Controls, Auditing, Accounting, Accounts Payable, Financial Statements, Analysis, Internal Audit, Financial Accounting, Sarbanes-Oxley Act, GAAP, General Ledger, Staffing Services, Recruiting, Financial Recruiting, Management, Leadership, Finance
Education
University of Tennessee-Knoxville 2005 — 2006
Master's, Accounting
University of Tennessee-Knoxville 2001 — 2004
B.S., Business Administration, Accounting
Belmont University 2000 — 2001
Music Business
Montgomery Bell Academy 1996 — 2000
HealthSpring April 2012 - September 2013
The Hair & Scalp Institute, PC November 2011 - April 2012
iPractice Group February 2011 - August 2011
Belmont University, Massey School of Business August 2010 - August 2011
Doctors' Diet Program PC February 2008 - November 2009
Skills
Business Development, Sales, Management, Training, Marketing, Microsoft Excel, Social Media, Microsoft Office, Negotiation, Social Media Marketing, Sales Operations, PowerPoint, Healthcare, Customer Service, Customer Satisfaction, Public Speaking, Leadership, Time Management, Social Networking, Analysis, Public Relations, Salesforce.com, Marketing Communications, Project Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2010 — 2011
MBA, Negotiation & Mediation
University of Tennessee-Knoxville - College of Business Administration 2003 — 2007
BS, Finance
HealthSpring November 2007 - Present
Education
Baltimore International College
Culinary Arts
fairmont Harford High
Diploma
Internal Revenue Service December 2013 - Present
Comefri USA June 2013 - Present
HealthSpring May 2012 - August 2012
Nashville Entrepreneur Center January 2012 - May 2012
Sorensen Gross Construction Services 2011 - 2012
CVS Caremark Corporation November 2007 - February 2011
Skanska USA Building Inc. May 2004 - December 2005
Skills
Strategic Planning, Project Management, Marketing, Management, Microsoft Office, Entrepreneurship, PowerPoint, Strategy, Leadership, Microsoft Excel, Fundraising, Budgets, Social Media, Proposal Writing, Competitive Analysis, Team Leadership, Customer Service, Sales, Contract Management, Business Relationship..., Relationship Marketing, Relationship Management, Negotiation, Forecasting, Business Development, Microsoft Word, Strategic Data Analysis, Market Analysis, Construction Management, Mediation, Market Research, Public Speaking, PeopleSoft, Galileo, Advertising, Software Documentation, Coaching, Start-ups, Time Management, Cross-Cultural..., Capital Campaign..., Competitor Intelligence..., Oracle Contract Manager, Salesforce CRM, SharePoint, AutoCAD
Education
Belmont University 2010 — 2012
MBA, Marketing and Entrepreneurship, 3.65
Tennessee State University
BS, Architectural Engineering
Whites Creek High
Hcl Technologies America Inc November 2014 - Present
Metropolitan Government of Nashville and Davidson County April 2013 - July 2014
HealthSpring May 2012 - April 2013
Stiqrd November 2010 - March 2013
Wright Medical Technology January 2011 - May 2012
Methodist Healthcare July 2008 - January 2011
Harrah's Entertainment January 2006 - July 2008
US Xpress September 2004 - December 2005
Oakwood Homes March 1997 - May 2004
Skills
IT Service Management, ITIL, Change Management, Process Improvement, Technical Support, Management, Budgets, Team Building, Business Strategy, Business Analysis, Customer Satisfaction, Customer Service, Service Management, Strategic Planning, Call Center, IT Strategy, Process Engineering, Management Consulting, Entrepreneurship, Organizational..., Employee Training, Cross-functional Team..., Globalization, Global Strategy, Mentoring, Executive Management, Personnel Development, Training & Development, Vendor Management, Strategy, Leadership, Software Documentation, Enterprise Software, Service Desk, IT Management, Disaster Recovery, Integration
Education
Colorado Technical University
Doctorate
Colorado Technical University
BA
Colorado Technical University
MBA
ECPI
Diploma
Tomlinson College
AAS
HealthSpring November 2012 - Present
HealthSpring September 2011 - December 2012
Federation of State Medical Boards October 2009 - August 2011
Downey McGrath Group, Inc September 2008 - November 2009
Pacers Running Stores 2006 - 2009
U.S. House of Representatives July 2006 - September 2008
The Running Center 2001 - 2006
Skills
Legislative Relations, Policy Analysis, Project Planning, Public Policy, Public Speaking, Research, Sales, Time Management, Analysis, Legal Research, Legal Writing, Management, Policy, Community Outreach, Government, Nonprofits, Operations Management, Medicaid
Education
Texas A&M University School of Law 2009 — 2013
JD
California State University-Monterey Bay 2005 — 2006
Political Science and Government
California State University San Marcos 2002 — 2006
Political Science, Minor in Econ
Masonry Industry Trust Administration August 2015 - Present
Cigna-HealthSpring June 2013 - July 2015
HealthSpring November 2010 - June 2013
Aetna May 2008 - November 2010
Aetna July 2006 - May 2008
Aetna March 2004 - July 2006
Aetna April 2003 - March 2004
Aetna October 2001 - April 2003
Skills
Managed Care, Health Insurance, HIPAA, Medicaid, Medicare, Utilization Management, Claim, Provider Relations, Network Development, Case Managment, Healthcare, Visio, Disease Management, Customer Service, Process Improvement, Software Documentation, Case Management, Healthcare Management
Education
Charter Oak State College 2004 — 2009
Bachelor, Healthcare Administration
Van Eaton Consulting February 2007 - Present
XMi Holdings, Inc. December 2011 - July 2012
Informatics Corporation of America April 2011 - August 2011
HealthSpring 2009 - 2011
HealthSpring 2009 - 2011
Homeland Security Corporation October 2001 - February 2007
Corrections Corporation of America 1990 - 2000
Corrections Corporation of America 1990 - 2000
Skills
Government Contracting, Community Relations, Government Relations, Business Development, Sales, Proposal Writing, Government, Risk Management, Strategic Planning, Healthcare, Public Speaking, Outlook, Marketing, Process Improvement, Project Management, Public Relations, Microsoft Office, Microsoft Excel, Nonprofits, Event Management
Education
Belmont University - Jack C. Massey Graduate School of Business 1988 — 1990
Master of Business Administration
Western Kentucky University 1978 — 1980
Bachelor of Science, Public Administration
CareSpot August 2013 - Present
HealthSpring June 2012 - July 2013
Saint Thomas Physician Services May 2011 - June 2012
W Squared June 2008 - May 2011
Mitsui & Co November 2005 - February 2007
Prudential California Realty January 2004 - September 2004
Modesto Junior College June 2002 - April 2004
US Air Force October 1989 - November 1993
Skills
Healthcare, Healthcare Information..., Software Documentation, EMR, EHR, Cerner, NextGen, Testing, HL7, Troubleshooting, SQL, Databases, Crystal Reports, SharePoint, Software Implementation, Networking, End User Training, CPOE, Data Analysis, Citrix, Visio, Health Information..., Revenue Cycle, HIPAA, Informatics, Healthcare Consulting, Systems Analysis, Practice Management, Servers, Healthcare Industry, Physicians
Education
WGU Tennessee 2015 — 2016
Master’s Degree, Computer/Information Technology Administration and Management
WGU Tennessee 2012 — 2015
Bachelor’s Degree, Information Technology
CareFirst BlueCross BlueShield December 2014 - Present
TriZetto, A Cognizant Company July 2013 - December 2014
The TriZetto Group April 2012 - July 2013
HealthSpring December 2009 - April 2012
AIM Healthcare August 2008 - December 2009
The MENTOR Network October 2007 - July 2008
The MENTOR Network February 2007 - September 2007
Accountemps June 2006 - January 2007
Liberty Resources, Inc. January 2006 - May 2006
Liberty Resources, Inc. September 2004 - January 2006
Skills
Business Process..., Product Launch, Quality Assurance, Enrollment Management, Health Insurance, Healthcare IT, German, Medicaid, Insurance Claims, Accounts Receivable, Project Management, PMP, Process Improvement, Healthcare Information..., Change Management, Training, Cross-functional Team..., Access, Program Management, Business Process, Software Documentation, Business Analysis, Management, SDLC, Insurance, MS Project, Integration, Requirements Gathering, HIPAA, Data Analysis, Healthcare, PMO
Education
Albert-Ludwigs-Universität Freiburg im Breisgau 2002 — 2004
MA, Global Studies
Connecticut College 1997 — 2001
BA, Sociology, German Studies
Universität Konstanz 2000 — 2000
Cigna-HealthSpring August 2015 - Present
Cigna-HealthSpring April 2014 - August 2015
Cigna-HealthSpring April 2012 - April 2014
HealthSpring July 2010 - April 2012
Mars Petcare February 2010 - June 2010
The Salvation Army March 2002 - January 2010
Systems Solutions, Inc January 2000 - February 2002
Meredith Software and Computer Services January 1997 - January 2000
The Cooker Restaurant Corporation January 1996 - January 1997
Broadcast Music, Inc February 1995 - December 1995
Skills
Customer Service, Marketing, Database Administration, Budgets, Sales, Analysis, Workshop Facilitation, Inventory Management, Fundraising, Temporary Placement, Networking, Insurance, Management, Leadership, Team Building, Training, Public Speaking, Strategic Planning, Operations Management, Process Improvement, Strategy, Project Management, Medicare, Managed Care, Healthcare
Education
Belmont University - Jack C. Massey Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Healthcare
The Salvation Army SFOT 2002 — 2004
AOS Degree, Ministry
Lipscomb University 1987 — 1991
Bachelor of Arts Degree, Communication
Goodpasture 1982 — 1987
High School Diploma, College Prep
Cigna-HealthSpring August 2014 - Present
Symphony Performance Health (SP-H) March 2014 - August 2014
HealthSpring March 2012 - December 2013
Press Ganey Associates April 2010 - September 2012
WCI Communities December 2005 - April 2010
Collier County Sheriff's Office April 2004 - December 2005
Skills
SSRS, SSIS, SharePoint, Business Analysis, ETL, Data Warehousing, Project Management, Performance Tuning, Replication, System Administration, Analysis Services, Software Installation, Change Control, T-SQL, SQL, Database Design, Microsoft SQL Server, Business Intelligence, Disaster Recovery, Database Administration
Education
Jacksonville State University 2001 — 2003
BS, Computer Science Information Systems
Auburn University 1995 — 1999
BA, History
naviHealth, Inc. August 2014 - Present
Wellcare Health plans September 2008 - July 2014
Healthspring June 2006 - October 2007
Skills
Management/supervisor..., Worked in ICU at Maury..., Home health experience, Home Health Nursing..., Healthcare, HIPAA, Medicare, Managed Care, Nursing, Healthcare Management
Education
Columbia State Community College 1998 — 2000
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Independence Blue Cross February 2012 - Present
Pennsburg Borough January 2006 - February 2013
HealthSpring December 2010 - December 2011
Bravo Health June 2007 - November 2010
Aetna Inc January 2006 - June 2007
Aetna Inc March 2004 - December 2005
Skills
Coordinate regulatory..., Analyze regulatory..., Communicate clearly..., Analysis, Health Insurance, Health Policy, Healthcare, HIPAA, Managed Care, Regulatory Requirements, Medicaid, Medicare, Medicare Part D, Compliance, HMO, Leadership, Insurance, Marketing, Legal Compliance, Management, Provider Relations, Strategy
Education
Alderson Broaddus University 1979 — 1983
BA, Creative Writing
HealthSpring March 2012 - Present
Tennessee Army National Guard, J6 Department of Information Management 2010 - Present
Gaylord Opryland 2010 - March 2012
TN Army National Guard, 30th Combat Sustainment and Support Battalion 2008 - 2009
Commercial Appeal, Information Technology Department 2006 - 2009
TN Army National Guard, Theatre Support Command 2004 - 2005
307th Forward Support BN, 82nd Airborne DIV 1996 - 2000
Skills
A+ Certified, Network+ Certified, MCP Certified, Linux, Aruba, Windows Server, Cisco Switches, Mac OS X, Windows 7, Windows XP Professional, Red Hat Linux, Microsoft Office, Operating Systems, Cisco, Troubleshooting, Windows Server 2003, System Administration, XP, Windows, TCP/IP, Wireless, Software Installation, Active Directory, Hardware, Windows Server 2008, Cabling, DHCP, Network Administration, Unix, Switches, Desktop Support, Antivirus, Security, DNS, Cisco Technologies, Server Administration, Microsoft Exchange, Network Security, Healthcare Information..., Networking, Wireless Networking, Citrix, VLAN, Software Documentation, Technical Support, Microsoft Certified..., Routers, System Deployment, Servers, LAN-WAN
Education
Austin Peay State University 2010 — 2013
Computer Science and Information Systems with Concentration in Information Systems
ITT 2004 — 2006
Computer Science
Miller Tanner Associates July 2014 - Present
Ceres Terminals October 2013 - July 2014
Ceres Terminals September 2011 - July 2014
Fresenius of North America April 2011 - July 2011
HealthSpring January 2011 - April 2011
BNY Mellon January 2010 - February 2011
Logical IT Solutions July 2009 - January 2010
Vanderbilt University October 2005 - July 2009
La Z Boy Furniture Gallery September 2004 - October 2005
Western Arthritis Clinic June 2003 - June 2004
Skills
Microsoft Office 2007, Microsoft Operating..., MacBook, Dreamweaver, Troubleshooting, Technical Writing, Motivational Speaking, Remote Locations, Cisco VPN, Management, XP, Active Directory, Training, Windows 7, SharePoint, Windows XP, Access, Microsoft Office, Customer Service, Software Documentation, Networking, Microsoft SQL Server, Visio
Education
Aquinas College 2007 — 2010
Bachelor of Science, Management of Information Systems
HealthSpring October 2011 - Present
HealthSpring June 2011 - October 2011
Aquinas College November 2010 - March 2011
North American Galvanizing January 2008 - September 2010
American General Finance November 2006 - December 2007
Skills
Project Management, Strategic Planning, Access, Accounting, Healthcare, Leadership Development, Microsoft Excel, Analysis, Analytics, Budgets, Business Analysis, Customer Service, Employee Benefits, Data Analysis, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Human Resources, Leadership, Management, Marketing, Microsoft Office, Microsoft Word, Negotiation, Organizational..., Project Planning, Public Speaking, Social Media, Team Building, Training, Recruiting, Research, Cross-functional Team..., Team Leadership, Process Improvement, PowerPoint, Program Management, Employee Relations, Payroll
Education
Belmont University - Jack C. Massey Graduate School of Business 2009 — 2011
M.B.A
Saginaw Valley State University
Bachelor, Business Administration
CIGNA June 2012 - Present
HealthSpring July 2008 - June 2012
Southern Ohio Medical Center 2007 - 2008
Gaylord Entertainment September 2005 - August 2007
Care USA March 2001 - February 2002
Skills
Instructional Design, Educational Programming, Organizational..., Training & Development, online training, E-learning, e-learning develop, Learning Management, Blended Learning, Captivate, Leadership Development, Needs Analysis, Staff Development, Technical Writing, Adult Education, Change Management, Program Development, Distance Learning, Team Building, Educational Technology, E-learning Development, Microsoft Office, Writing, Program Management, Program Design, Classroom Instruction, Program Evaluation, Learning Solutions, Onboarding, Policy, Customer Service, ADDIE, Instructor-led Training, Training Delivery, E-Learning, Employee Training, Learning Management..., Performance Management, Workshop Facilitation, Management, Training, Leadership, Software Documentation, Coaching, Succession Planning, Performance Improvement, Classroom, Educational Programs, Organizational Learning, Corporate Finance
Education
Michigan State University 1998 — 2001
education, adult education
Andrews University 1979 — 1982
Oakwood College 1978 — 1979
Cedar Lake Academy 1974 — 1978
high school, College/University Preparatory and Advanced High School/Secondary Diploma Program
Great Lakes Academy 1974 — 1978
high school, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bankers Life and Casualty March 2013 - Present
SHOVE NFP March 2011 - Present
Bankers Life and Casualty Company October 2012 - March 2013
Bankers Life and Casualty Company January 2011 - October 2012
HealthSpring 2009 - 2011
American Red Cross of Greater Chicago June 2007 - May 2008
American Red Cross of Greater Chicago July 2004 - June 2007
Skills
Customer Service..., Customer Service..., Customer-focused Service, Change Management, Customer Support, Sales Management, Entrepreneurship, Health Education, HIV prevention, Instructor-led Training, HIV Education, Strategic Planning, Public Relations, Customer Service, Leadership, Public Speaking, Fundraising, Budgets, Training, Volunteer Management, Nonprofits, Sales, Community Outreach, Program Development, Team Building, Leadership Development, Healthcare, Organizational..., Recruiting, Staff Development, Workshop Facilitation, Conflict Resolution
Education
Lewis University 2012 — 2016
Business Management, Organizational Leadership
Chicago State University
Business Administration and Management, General
HSN 2013 - Present
Healthspring December 2012 - March 2013
West at Home 2010 - 2012
Skills
Call Centers, Customer Service, Sales, Customer Satisfaction, Customer Experience, Technical Support, Troubleshooting, Customer Retention, Data Entry, Telephone Skills, Contact Centers, Windows 7, Computer Hardware, Help Desk Support, Workforce Management
Education
Nashville College of Medical Careers 2004 — 2004
Medical/Clinical Assistant
HealthSpring April 2012 - Present
Metro Networks/Clear Channel Communications July 2004 - October 2011
Metro Networks 1987 - 2004
Skills
Radio, Media Relations, Editing, Public Speaking, Research, Networking, Journalism, Analysis, Blogging, Broadcast
Education
Angelo State University 1982 — 1986
Bachelor of Arts, Journalism
Saint Leo University January 2011 - Present
Florida Career College September 2008 - January 2011
Stones River Academy August 2005 - May 2007
HealthSpring December 2004 - June 2005
American Health Group July 2001 - May 2002
American Health Group May 1996 - May 1998
Education
Belmont University 2005 — 2007
Master of Arts, Teaching
Southwestern Oklahoma State University 1989 — 1991
Master, Education; Agency Counseling
State University of New York College at Oswego 1984 — 1986
Bachelor of Arts, Communication Studies
Community Health Systems March 2014 - Present
Community Health Systems February 2013 - Present
InBusiness Services August 2012 - January 2013
Educational Services of America January 2010 - July 2012
Heatlhstream via LBMC November 2009 - January 2010
Healthspring December 2007 - September 2009
XMI October 2007 - December 2007
Broadcast Music, Inc. 2006 - 2007
Decision Source October 2005 - July 2006
Willis RE August 2005 - October 2005
Skills
SharePoint, .NET, Microsoft SQL Server, C#, T-SQL, ASP.NET, Scrum, Web Development, SQL, XML, Business Intelligence, Business Analysis, SSRS, Visio, HTML, Databases, Software Documentation, Troubleshooting, Security, Visual Studio, Web Services
Education
Clark Atlanta University 1992 — 1996
BS Candidate, Business, Management, Marketing, and Related Support Services
LeMoyne-Owen College 1994 — 1995
BA, Business Administration
Bauder College 1993 — 1994
FM, Fashion Merchandising
Bauder College 1993 — 1994
AA Candidate, Fashion Merchandising
Cigna-HealthSpring October 2014 - Present
HealthSpring October 2010 - October 2014
Cigna-HealthSpring January 2008 - October 2010
Cigna-HealthSpring October 2005 - June 2007
Skills
Health Insurance, Medicare, Healthcare Management, Process Improvement, Healthcare Information..., Healthcare, HIPAA, Managed Care, Healthcare Consulting, Healthcare Industry, Hospitals, Network Development
Education
Auburn University 2000 — 2005
Marketing
WellCare September 2015 - Present
Arbonne International December 2010 - Present
Isagenix 2013 - Present
Phoenix Rising Coaching November 2013 - Present
Adventist Health April 2014 - June 2015
HealthSpring June 2011 - November 2012
AETNA HEALTH SERVICES, UK Ltd. London, England November 2008 - December 2010
AETNA HEALTH SERVICES, UK Ltd April 2008 - December 2010
AETNA INC March 2003 - March 2008
Aetna 2003 - 2008
Skills
Medicare, Healthcare, Healthcare Management, Managed Care, Hospitals, HIPAA, Process Improvement, Disease Management, Health Insurance, Healthcare Information..., Strategic Planning, Healthcare Industry, Vendor Management, Clinical Research, Revenue Cycle, Program Management, Change Management, Nursing, Healthcare Consulting, Medicaid, Team Building, Data Analysis, Software Documentation, Leadership, Project Management, Cross-functional Team..., Access, Business Process, Insurance, Strategy, Management, Informatics, Utilization Management, Provider Relations, Quality Improvement, Integration, Health Education, Coaching, EHR, Policy, EMR, Case Managment, Medicine, Health Policy, Practice Management, Epic Systems, Wellness, Performance Improvement, CPOE, Business Analysis
Education
Walden University
Master's Degree, Science of Leadership
Bliss Mentoring 2013 — 2013
Leadership Coaching
Jack Canfield Coaching 2014 — 2015
Goal setting, achievement, life
Columbia University 1976 — 1978
BSN Bachelor Science, Nursing
Columbia University in the City of New York 1976 — 1978
BSN, Nursing
Luzerne County Community College 1974 — 1976
AS, Science
Texas Children's Hospital March 2014 - Present
Victory Medical Center Houston June 2013 - February 2014
OptumHealth Financial (United HealthCare) January 2013 - April 2013
HealthSpring August 2012 - January 2013
CHRISTUS Health February 2012 - July 2012
HCA June 2007 - November 2011
Skills
CACTUS, PractiSoft,..., HIPAA, Healthcare Management, Medicare, Meditech, Medical Billing, Revenue Cycle, Healthcare, Hospitals, Medicaid, EMR, Healthcare Information..., Managed Care, Medical Terminology, ICD-9, EHR, JCAHO, Credentialing, Physicians, Medicine, Accreditation, Medical Staff..., Physician Relations, Provider Relations, Healthcare Consulting, Medical Coding, Data Entry, Patient Safety, Epic Systems, Practice Management, CPT, Healthcare Industry, Health Information..., Medical Records, Policy, Process Improvement, NCQA, Leadership, HCPCS, Quality Improvement, Health Policy, HMO, Healthcare Reimbursement, Medical Compliance, BLS, ACLS, Medisoft, Medicare/Medicaid..., PPO, IDX
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Health/Health Care Administration/Management
El Centro College 2009 — 2009
Certificate of completion, Basics of Credentialing, 4.0
Texas School of Business-East 2006 — 2007
Certificate, Medical Office Assistant/Specialist, 3.8
Professional Career Training Institute 1999 — 2001
Certificate, Medical Insurance Coding Specialist/Coder, 3.6
Xavier University of Louisiana 1987 — 1989
Medicinal and Pharmaceutical Chemistry, 3.2
ProgenyHealth, Inc. March 2015 - Present
Evergreen Health Cooperative May 2013 - March 2015
HealthSpring November 2010 - May 2013
Bravo Health April 2008 - November 2010
EMP Consulting, Inc. August 2007 - May 2008
UnitedHealth Group, AmeriChoice February 2004 - August 2007
AmeriChoice 1999 - 2004
Skills
Managed Care, Utilization Management, Medical Management, Disease Management, Medicaid, Medicare, Case Management, NCQA, HEDIS, Management, Case Managment, Healthcare Industry, Healthcare, Healthcare Consulting, Clinical Research, Process Improvement, Health Policy, Provider Relations, Healthcare Management, HIPAA, Inpatient, Physician Relations, Healthcare Information..., Quality Improvement, Network Development, Physicians, Revenue Cycle
Education
Alfred University
BS, Nursing
Saint Joseph's University - Erivan K. Haub School of Business
MBA, Health and Medical Services
Injury Management Organization, Inc (IMO) August 2014 - Present
CHRISTUS HEALTH October 2013 - September 2014
AETNA INSURANCE May 2013 - August 2013
Harden Healthcare, LLC-Victoria Gardens of Allen April 2013 - July 2013
Pine Creek Medical Center January 2013 - April 2013
Amerigroup Corporation July 2012 - December 2012
HealthSpring November 2011 - July 2012
Nurtur Health, Inc. June 2011 - September 2011
HCA February 2011 - May 2011
Genesis Physicians Group May 2010 - February 2011
Skills
Disease Management, Management, Diabetes, Nursing Education, Provider Relations, ACLS, Program Management, Physician Relations, Health Promotion, Wound Care, Pediatrics, Long-term Care, Outlook, Medical Terminology, Acute Care, Ambulatory Care, Meditech, CPT, BLS, Case Managment, Clinical Research, Coaching, EMR, Credentialing, Employee Benefits, HIPAA, Health Education, Health Insurance, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare, Hospitals, ICD-9, Medical Coding, Medical Records, Medicare, Medicine, Nursing, Patient Safety, Inpatient, Healthcare Management, Healthcare Information..., Patient Education, Home Care, Physicians, Training, Managed Care, Medicaid, Quality Improvement
Education
Collin County Community College 1993 — 1995
a degree, Nursing
Mountain View Community Jr. College
Associate Degree, Nursing
All Saints Hospital School of Vocational Nursing 1983 — 1984
LVN, Clinical Nursing
Farmers Insurance November 2014 - Present
Cornerstone Brokerage Services January 2013 - Present
Home Depot Interiors September 2013 - March 2015
HealthSpring September 2012 - January 2013
Redditt Farrier Service 2001 - May 2012
Adecco Group 1999 - 2000
Skills
Healthcare, Medicare, Marketing, Insurance, Health Insurance, Term Life Insurance, Public Speaking, Employee Benefits, Disability Insurance, Long-term Care, Kitchen Design..., Umbrella Insurance, Renters Insurance, Business Insurance, Property & Casualty..., Commercial Insurance, Life Insurance, General Insurance, Whole Life, Sales, Casualty Insurance, Flood Insurance, Personal Watercraft..., Universal Life, Customer Service
Education
Cumberland University 1997 — 2003
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Accenture August 2011 - Present
Healthcare Executive Leadership Network 2006 - 2013
Alexian Brothers Health System January 2007 - December 2011
Cisco 2008 - July 2011
Thomson Reuters 2002 - 2008
NeoPharm, Inc. 2001 - 2007
Alexian Brothers Medical Center January 2000 - June 2002
United Health Group November 1995 - November 1999
HealthSpring 1993 - 1995
Skills
Strategy, Public Health, Medicine, Healthcare, Global Health, Healthcare Consulting, Healthcare Industry, EHR, Strategic Planning, Vendor Management, Business Development, Management, Healthcare Information..., Business Strategy, Mergers & Acquisitions, Informatics, Start-ups, Process Improvement, Executive Management, Program Management, Cross-functional Team..., Strategic Partnerships, Contract Negotiation, Product Management, Healthcare Management, Change Management, Leadership, HIPAA, New Business Development, Hospitals, Enterprise Software, Public Speaking, Marketing Strategy, Performance Improvement, Medical Devices, Management Consulting
Education
Loyola University Chicago Stritch School of Medicine 1982 — 1986
MD
DePaul University College of Law 1990 — 1994
JD
University of Michigan Medical School 1986 — 1990
Northwestern University 1978 — 1982
Bachelor of Arts (BA)
UnitedHealth Group- Optum September 2013 - Present
HealthSpring June 2012 - September 2013
Saint Thomas Physician Services March 2010 - June 2012
HCA Physician Services June 2003 - May 2009
Cigna Medicare October 2001 - June 2003
Skills
Physican Practice..., Physician Practice..., Medicare/Medicaid..., Corporate Fraud..., Code of Conduct, Recovery Audit..., HEAT Maps, Physician Relations, Conflict Of Interest, Investigative Reporting, Healthcare Information..., EHR, Medicaid, Healthcare, Hospitals, HIPAA, Practice Management, Physicians, Revenue Cycle, Medical Billing, Healthcare Consulting, Healthcare Management, Medicare, Leadership
Education
Belmont University 1998 — 2001
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Centene Corporation November 2011 - Present
HealthSpring November 2008 - May 2011
Arcadian Health Plan November 2004 - November 2008
Aetna August 1997 - May 2004
Skills
Process Improvement, Sales Management, Advertising, Marketing Strategy, Marketing Research, Product Development, Product Management, Benefits Design, Emerging Markets, Operational Excellence, Excel, Word, PowerPoint, Outlook, Medicare, Managed Care, Leadership, Health Insurance, HIPAA, Healthcare Industry, Account Management, Budgets, Call Centers, Contract Negotiation, Cross-functional Team..., Employee Benefits, Executive Management, Healthcare, Healthcare Management, Marketing, Marketing Communications, Medicaid, Microsoft Excel, Microsoft Word, Negotiation, Recruiting, Sales, Sales Operations, Salesforce.com, Start-ups, Strategic Planning, Team Building, Team Leadership
Education
University of California, Davis 1989 — 1990
Environmental Policy and Planning
Arizona State University 1986 — 1989
Environmental Design
Cigna-HealthSpring July 2012 - Present
HealthSpring August 2011 - July 2012
HealthSpring August 2009 - August 2011
HealthSpring April 2008 - August 2009
HealthSpring September 2007 - April 2008
Walgreens December 2002 - August 2007
Skills
Medicare, Managed Care, Training, Customer Service, E-Learning, Learning Management..., Instructional Design, Medicare Part D, Medicare Advantage, Medicaid, HIPAA, Captivate, Instructor-led Training, Performance Improvement, Pharmacy Benefit..., Leadership, Human Resources, Quality Auditing, Quality Management, Compliance, Process Improvement, Procedures Documentation, Management, Insurance, Employee Training, Healthcare
Education
Belmont University 2001 — 2007
BA, Spanish
Ingram Industries June 2011 - Present
Ingram Barge Company November 2007 - June 2011
HealthSpring May 2005 - August 2006
HealthSpring May 2004 - August 2004
Skills
PowerPoint, Microsoft Excel, Financial Analysis, Process Improvement, Financial Modeling, Business Analysis
Education
Belmont University 2003 — 2007
Bachelor's degree, Finance, General
Samford University 2002 — 2003
Brentwood Academy 1998 — 2002
DST Health Solutions August 2013 - Present
HealthSpring July 2012 - August 2013
DST Health Solutions November 2010 - October 2012
DST Health Solutions November 2001 - November 2010
CSC (Computer Sciences Corporation) 1999 - 2007
CSC Healthcare November 2000 - November 2001
CSC Healthcare April 1997 - November 2001
CSC Healthcare April 1995 - April 1997
Vanity Fair Mills April 1994 - April 1995
Skills
HIPAA, Software Documentation, MS Project, Leadership, Visio, Quality Center, Integration, Project Management, EDI, IBM iSeries, XML, Quality Assurance, Analysis, Management, Business Analysis, Business Requirements, ETL, Requirements Analysis, SDLC, Software Development, Business Process..., Requirements Gathering, Software Implementation, Healthcare Information..., Microsoft Project
Education
Auburn University 1990 — 1994
Science, Management Information System (MIS)
Auburn University, College of Business 1990 — 1994
Business, MIS
HealthSpring September 2012 - Present
Campbell Associates 2011 - September 2012
Blue Cross Blue Shield of Delaware 2010 - 2011
Blue Cross Blue Shield of Delaware 2008 - 2010
Blue Cross Blue Shield of Delaware 2001 - 2008
Blue Cross Blue Shield of Delaware 1996 - 2001
Pace Travel Services, Inc. 1992 - 1996
Skills
Marketing Strategy, Brand Management, Market Planning, Integrated Marketing, Strategic Planning, Product Development, Team Building, Direct Marketing, Sales Management, Multi-channel Marketing, Market Analysis, Product Launch, Product Management, Change Management, Project Management, Creative/Innovative..., Business Growth, Client Segmentation, Partnership Marketing, Loyalty Marketing, Relationship/network..., Health Benefits Product..., Consumer Directed..., Distribution Channel..., Recruit, Train, Assess..., Customer Focus, Process Analysis and..., Employee Benefits..., Risk Management..., Multi-channel..., Market Launch, Telemarketing, Marketing Intelligence, Customer Analytics, Medicare, Medicare Advantage, Group Insurance, Health Insurance
Education
American University
MBA, Finance
Univ of DElaware
University of Maryland College Park
BS, Business Administration, Finance
HealthSpring October 2012 - June 2014
Olympian September 2011 - April 2012
BCBSTN/VSHP/CHOICES June 2010 - September 2011
ECI April 2007 - February 2009
Trevecca May 2004 - April 2006
Skills
Covington Who's Who, Nursing, Treatment, Management, Healthcare, Pain Management, Medicine, Cardiology, Human Resources, Diabetes, Healthcare Management, Clinical Research, Hospitals, Case Managment, Managed Care, Healthcare Information..., EMR, Wound Care, Quality Improvement, Patient Safety, HIPAA, Case Management
Education
University of North Alabama 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
American InterContinental University 2010 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.97
American InterContinental University 2011 — 2012
Bachelor of Business Administration (BBA), Health Management, 3.47
American InterContinental University 2010 — 2011
AABA, Healthcare Administration
Northwest Shoals Community College 1988 — 1989
LPN, Practical Nursing
Mars Petcare May 2014 - Present
Mars Petcare January 2012 - May 2014
Mars Petcare October 2010 - January 2012
Mars Petcare April 2009 - October 2010
HealthSpring February 2007 - April 2009
Skills
Forecasting, Financial Analysis, Cross-functional Team..., Budgets, Sarbanes-Oxley Act, Accounting, Consumer Products, Process Improvement, Internal Controls, Strategic Planning, Pricing, Financial Reporting, Variance Analysis, Category Insights, Business Process, Market Analysis, Finance, Brand Awareness, Creative Problem Solving, Professional Ethics, Business Analysis, Consumer Insight, Internal Audit, Concept Generation, Leadership, Written & Oral..., Collaboration, Auditing, Customer Support, Team Building, Innovation Development, Consumer Behaviour, Persuasive Presentations
Education
Belmont University - Jack C. Massey Graduate School of Business 2011 — 2013
MBA
Belmont University 2007 — 2009
Additional Accounting coursework to become CPA eligible
University of Mississippi - School of Business Administration 2002 — 2006
BBA, Finance
Franklin Road Academy 1990 — 2002
TriZetto Corporation March 2013 - Present
TriZetto Corporation March 2013 - Present
HealthSpring November 2012 - March 2013
Arbor healthcare January 2012 - November 2012
Healthcare Productivity Automation March 2010 - January 2012
Linnaeus Inc January 2007 - January 2010
State of Tennessee July 1998 - January 2007
US Army 1993 - 1998
Skills
.NET, C#, ASP.NET, WCF, Visual Basic, Oracle, Java, JavaScript, Silverlight, Android, Entity Framework, WPF, XAML, ASP.NET AJAX, Python, SQL Server, C, Machine Learning, Artificial Intelligence, Robotics, Windows Automation, Autonomic Computing
Education
American InterContinental University 2006 — 2007
IBM February 2012 - Present
Vivid Edge Corp July 2006 - Present
Arthrex April 2012 - August 2012
KBACE Technologies March 2010 - August 2012
Snyder's-Lance, Inc. February 2012 - April 2012
Hologic September 2011 - November 2011
Paychex May 2011 - August 2011
HealthSpring March 2010 - April 2011
iDirect 2009 - 2010
BizTech January 2005 - 2009
Skills
Oracle Applications, Oracle E-Business Suite, Oracle HR, Requirements Analysis, PL/SQL, Business Analysis, ERP, SDLC, Oracle, Integration, Business Intelligence, Data Warehousing
Education
Colorado Technical University 2003 — 2005
MS, Project Management
The Institute of Cost Accountants of India 1981 — 1985
ICWAI, Cost Accounting
Cigna-HealthSpring July 2013 - Present
HealthSpring July 2012 - Present
CVS Caremark Corporation June 2012 - Present
CVS Caremark Corporation January 2009 - May 2012
Vanderbilt University Medical Center September 2004 - May 2012
Arkansas Children's Hospital June 2007 - December 2007
Walgreens May 2004 - September 2004
Brooks Eckerd Pharmacy July 2002 - May 2004
Skills
Pharmacists, Pharmacy, Medication Therapy..., Pharmacy Automation, Community Pharmacy, Patient Counseling, Immunization, Certified Immunizer, Pharmacy Benefit..., Compounding, Clinical Pharmacy, Pharmacy Practice, Clinical Pharmacology, Medicare Part D, Diabetes, Managed Care, Pharmacology, Pharmaceutical Industry, Clinical Research, Hospital Pharmacy
Education
Belmont University 2008 — 2012
Doctor of Pharmacy (PharmD)
David Lipscomb University 2003 — 2007
Bachelor of Science (BS), Biology, General
WellCare June 2011 - Present
HealthSpring October 2007 - March 2011
Aon/combines September 2005 - October 2007
Skills
Human resources, Insurance
Education
Chicago State University 1987 — 1990
Service Response Partners, LLC May 2015 - Present
Prime Health June 2014 - May 2015
Willis February 2013 - June 2014
Syntechs August 2010 - February 2013
HealthSpring October 2011 - January 2013
Insight Global July 2011 - September 2011
Uniguest November 2010 - June 2011
United Methodist Church August 2006 - June 2007
Skills
Active Directory, Technical Support, Windows 7, Computer Hardware, Windows Server, Network Administration, Troubleshooting, Networking, Laptops, Windows XP, Citrix, Computer Security, Leadership, System Administration, Software Installation, Hardware, DHCP, Group Policy, Help Desk Support, Infrastructure, Servers, Desktop Support..., Windows Vista, Computer Repair, Microsoft Exchange, VPN, Information Technology, Desktop Application..., Network Security, Microsoft SQL Server, Network Architecture, Network Engineering, Data Analysis, Windows, SCCM, Technical Analysis, Security, Access, Remote Desktop, Printers, Firewalls, Customer Service, Microsoft Office, Management, Linux, Databases, Software Documentation, Blackberry, Desktop Computers
Education
Austin Peay State University 2008 — 2010
A.A.S., Computer Science Information Technology & Electronics
Austin Peay State University 2008 — 2010
Associate's Degree, Computer Science, A
Quorum Health Resources May 2011 - Present
Quorum Purchasing Advantage LLC October 2008 - Present
CIGNA Healthcare October 2000 - October 2008
HealthSpring February 1998 - October 2000
Humana April 1990 - December 1997
Quality Care 1981 - 1987
Skills
Managed Care, Healthcare, Provider Relations, Provider Contracting, Healthcare Management, Operations Management, Revenue Cycle, Medicare, Healthcare Consulting, PPO, Physicians, Process Improvement, HMO, EHR, Physician Relations, Hospitals, HIPAA, Management, Healthcare Information..., Healthcare Industry, Medicaid, Leadership, Contract Negotiation, Performance Improvement, Policy, Nursing, Informatics, Strategic Planning, Health Policy, Medical Billing, Revenue Cycle Management, Health Insurance, EMR, Practice Management, Team Building, Medical Compliance, Insurance, Employee Benefits, Quality Improvement, Network Development, Credentialing, Medical Coding, Consulting, Executive Management, Accreditation
Education
Belmont University - Jack C. Massey Graduate School of Business 2005 — 2007
Master's degree, Accounting
State University of New York College at Oneonta 1974 — 1978
BA, English
HealthSpring January 2011 - Present
HealthSpring January 2010 - January 2011
Healthspring November 2006 - May 2010
Everest Technologies October 2005 - November 2006
Evolved Digital Solutions 2006 - 2006
Universal Lighting Technologies May 2003 - September 2005
Everest Technologies May 1998 - April 2003
HCA 1996 - 1997
Skills
Data Center, Healthcare Information..., SharePoint, Cisco Technologies, WAN, Citrix, Servers, Windows Server, Microsoft Technologies, Vendor Management, Server Architecture, Integration, Disaster Recovery, CCNA, Microsoft Exchange, Management, Microsoft SQL Server, Active Directory, VMware, Infrastructure, System Administration, Virtualization, SAN, Pre-sales, Technical Support, IT Management, VMware Infrastructure, IT Operations, VMware ESX, Storage Area Networks, EMC Storage, Networking, Network Design, DNS, Network Security, System Deployment, DHCP, Firewalls, Microsoft Certified..., IIS, VPN, Troubleshooting, Network Administration
Education
Carson-Newman College 1988 — 1992
BS
LifePoint Health June 2015 - Present
Healthcare Bluebook January 2014 - June 2015
The Advisory Board Company February 2013 - January 2014
BlueCross BlueShield of Tennessee April 2012 - February 2013
HealthSpring March 2009 - April 2012
Applied Spine Technologies October 2007 - March 2009
Healthways, Inc March 2006 - October 2007
Abbott Spine May 2003 - March 2006
Depuy International (A Johnson & Johnson Company) November 2002 - May 2003
Morgan Keegan & Co Inc 1998 - 2001
Skills
Business Development, Business Strategy, Strategy, Strategic Partnerships, Start-ups, Product Development, Leadership, Healthcare, Strategic Planning, Management Consulting, Medicare, Forecasting, Marketing, Management, Medical Devices, Program Management, Mergers & Acquisitions, Cross-functional Team..., Marketing Strategy, Budgets, Operations Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Brown University 1994 — 1998
BA, History, Pre-Med
HealthSpring August 2012 - Present
ITT Technical Institute September 2010 - 2013
Kroll June 2010 - August 2012
MovieTickets.com March 2010 - July 2010
Dental Plans February 2006 - March 2010
Leads2Results, Inc. March 2001 - February 2006
MediaNutz, LLC 2004 - 2006
Skills
Databases, Software Development, XML, .NET, Web Services, Web Development, Programming, Microsoft SQL Server, C#, ASP.NET, Software Documentation, SQL, Networking, T-SQL, SOA, Web Applications, Visual Studio, HTML, VB.NET, Troubleshooting, Database Design, Visual Basic, JavaScript, CSS, Visio, Software Design, IIS, ASP, ASP.NET MVC, Mobile Applications, Web Design, Active Directory, Application Development, Application Design, SSIS
Education
Capella University 2008 — 2012
MS in Information Technology, Enterprise Software Architecture
Kaplan University 2006 — 2008
BS Information Technology, Programming
Cocoa High School 1995 — 1999
MICS
Cigna-HealthSpring September 2014 - Present
HealthSpring January 2013 - Present
Vanderbilt University Medical Center July 2005 - December 2012
Vanderbilt University Medical January 2003 - July 2005
Skills
Data Analysis, Research, Healthcare, PowerPoint, Microsoft Office, Storage Area Networks, Public Speaking, SAN, Leadership, Process Improvement, Storage, Cisco Technologies, Enterprise Software, System Administration, Disaster Recovery, NAS
Education
Austin Peay State University 1983 — 1985
HealthSpring Manger, Network OperationsHealthSpring of Alabama, Inc.1998 - Present
Education
Auburn University 2001 — 2005
HealthSpring July 2011 - Present
The Regional Medical Center at Memphis March 2011 - Present
Sista's Keeper Maternal Home Visiting, INC. January 2010 - Present
Women Empowerment Lunch Hour September 2009 - Present
Garment Of Wholeness Ministries, INC. January 2008 - Present
Amerigroup Corporation February 2008 - September 2010
Bronx Lebanon Hospital Center May 2005 - January 2008
WomenNPower 2005 - 2007
Hospital for Special Surgery July 1988 - November 2004
Skills
Case Management, ICU, Nursing, Teaching, Healthcare Management, Acute Care, Epic Systems, Cerner, Case Managment, Public Health, Patient Advocacy, Critical Care, Nursing Education, Pediatrics, Patient Education, Home Care, EMR, Utilization Management, Patient Safety, Medication..., Palliative Care, Legal Nurse Consulting, Medicare, TNCC, Healthcare, Healthcare Information..., BLS, Meditech, EHR, PALS, Medical/Surgical, JCAHO, Clinical Research, ACLS, Hospitals, Inpatient, Public Speaking, Quality Improvement, Disease Management, HIPAA
Education
Borough of Manhattan Community College 2002 — 2005
ASN, Nursing
Healthspring March 2001 - Present
Billboard Magazine 1979 - 1989
Education
Belmont University
HealthSpring June 2007 - Present
Luckie & Company March 2003 - June 2007
Education
Auburn University
Fresenius Medical Care March 2013 - Present
Renal Advantage Inc. December 2006 - February 2013
HealthSpring October 2005 - December 2006
LifeCare Family Services May 2002 - October 2005
Skills
Interviews, Applicant Tracking..., Recruiting, Talent Acquisition, Talent Management, Performance Management, Strategic Planning, Human Resources, Organizational..., Clinical Research, Sourcing, New Hire Orientations, Leadership Development, Benefits Negotiation, Onboarding, Team Leadership, Leadership, Internet Recruiting, HIPAA, Management, Healthcare Information..., Healthcare, Hospitals, Employee Training, HRIS, Deferred Compensation, Process Improvement, Taleo, Training, Hiring, Employee Relations, Employee Benefits, Team Building, Executive Search, Security, Payroll, Temporary Placement, College Recruiting, Staffing Services, Customer Service, Technical Recruiting, Benefits Administration, PeopleSoft
Education
Aquinas College 2004 — 2005
Certificate in HR Management, Human Resources
University of Tennessee-Knoxville 1997 — 2001
BS, Human Relations
Healthspring Sales/AdvertisingBillboard Magazine1977 - 1990
Education
Belmont University 1990 — 1991
McGavock High School 1974 — 1976
Food Management
SpecialtyCare, Inc. April 2012 - Present
HealthSpring April 2011 - April 2012
Ernst & Young May 2006 - April 2011
Ernst & Young September 2005 - May 2006
Skills
Tax, Assurance, Financial Advisory, CPA, Financial Analysis, Financial Reporting, Financial Accounting, Auditing, US GAAP
Education
Auburn University 2000 — 2005
Accounting and Finance
Community Health Systems August 2007 - Present
IASIS Healthcare January 2007 - August 2007
HealthSpring 2005 - 2007
Cullman Regional Medical Center 2002 - 2005
Texas Health Choice, Sierra Health Services 1999 - 2002
Sierra Health Services 1998 - 1999
Skills
Healthcare Management, Managed Care, Healthcare, Process Improvement, Medicare
Education
Medical College of Virginia/Virginia Commonwealth University 1996 — 1999
MHA, HealthCare Administration
Auburn University 1992 — 1996
BS, HealthCare Administration (Cum Laude)
Richmond Academy, Augusta, GA 1988 — 1992
High School, College Prep
MB Technology Solutions August 2014 - Present
Jackson Thornton Technologies September 2012 - August 2014
HealthSpring November 2009 - September 2012
Business Equipment Center of Atlanta July 2007 - October 2009
IBM February 2007 - July 2007
Caduceus Occupational Medicine October 2006 - February 2007
Skills
Active Directory, Troubleshooting, Servers, Disaster Recovery, VMware, System Administration, Windows Server, Windows 7, Network Administration, XP, Visio, Virtualization, VPN, Networking, TCP/IP, Switches, Software Documentation, Wireless Networking, Technical Support, Routers, Software Installation, Help Desk Support, Information Technology, Laptops, Hardware, LAN-WAN, Firewalls, DHCP, Microsoft Exchange, DNS, Network Security
Education
Keller Graduate School 2009 — 2013
MS, Information Systems Management
Albany State University 2002 — 2006
Bachelor of Science, Computer Science
Xerox March 2015 - Present
ACS Healthcare Provider Solutions March 2011 - December 2011
HealthSpring January 2009 - February 2011
Healthways September 2001 - December 2008
McKesson Health Solutions 1996 - 2000
Access Health 1996 - 1997
US Army June 1992 - June 1996
US Army June 1986 - August 1990
Skills
HIPAA, Healthcare Information..., Managed Care, Healthcare Management, Healthcare, EHR, Hospitals, Healthcare Consulting, Disease Management, EMR, Practice Management, Public Health, Program Management, Epic Systems, Medicare, Health Insurance, Performance Improvement, Software Documentation
Education
Oregon Health and Science University 1990 — 1992
MSN, Family Practice Nurse Practitioner
University of Southern Maine 1980 — 1983
Bachelor's degree, Registered Nursing/Registered Nurse
SUNY Cortland 1974 — 1976
Bachelor's degree, Health and Physical Education/Fitness
Dean College 1972 — 1974
Associate's degree, Health and Physical Education/Fitness
HealthSpring August 2008 - Present
Community Health Systems November 2007 - August 2008
Ardent Health Services December 2002 - July 2007
Skills
Citrix, Active Directory, Windows Server, Software Documentation, Troubleshooting, VMware, EMC, Microsoft, EMC Storage, EMC SAN Administration
Education
Auburn University 1994 — 1999
BS, Management Information Systems
Brentwood Academy 1990 — 1994
Cigna-HealthSpring August 2013 - Present
HealthSpring April 2010 - August 2013
HealthSpring June 2008 - April 2010
HealthSpring February 2007 - June 2008
HealthSpring February 2006 - February 2007
National Seating & Mobility February 2004 - January 2006
Compco, Inc. 2000 - 2004
Skills
Active Directory, Customer Service, Servers, Healthcare, Disaster Recovery, Technical Support, Networking, DNS, DHCP, Firewalls, Operating Systems, Access, Switches, VPN, IT Operations, Management, Testing, Leadership
Education
Aquinas College 2005 — 2009
BS, Management Information Systems
HealthSpring HelpdeskUniversal Lighting Technologies2003 - 2005
Skills
Active Directory, Healthcare Information..., Windows Server
Education
Austin Peay State University 1994 — 2002
Self Employed June 2014 - Present
ValueOptions June 2012 - May 2014
HealthSpring November 2010 - July 2012
Bravo Health 2007 - November 2010
Elder Health 2003 - 2007
Coordinated Care Solutions 1998 - 2002
Skills
Managed Care, Strategic Planning, Medicare, Healthcare, Healthcare Management, Medicaid, Healthcare Industry
Education
Harvard Business School 1995 — 1997
MBA
Cornell University 1989 — 1991
B.A., Economics
Union Endicott High School 1982 — 1986
Healthcare Marketing September 2007 - Present
HealthSpring 2005 - 2007
Advance PCS 2001 - 2003
Secure Horizons USA 1999 - 2001
PacifiCare Health Systems 1990 - 2001
PacifiCare Health Systems 1990 - 2001
Cochrane Chase, Livinston & Co 1984 - 1987
Ethicon 1980 - 1982
Studio Instrument Rentals 1977 - 1979
Skills
Managed Care, Medicare, Healthcare, Healthcare Consulting, Leadership, Marketing, Healthcare Industry, Insurance, Healthcare Information..., Medicaid, Employee Benefits, Network Development, Hospitals, Sales, Healthcare Management, HIPAA, EHR, Health Insurance, Strategic Planning, Health Policy, Revenue Cycle
Education
California State University-Los Angeles
Bachelors of Science Business Administration, Marketing
Towne Park April 2015 - Present
Towne Park April 2012 - April 2015
Nashville Marriott-Vanderbilt University (White Lodging Services) March 2011 - April 2012
HealthSpring March 2010 - March 2011
Wildhorse Saloon June 2009 - March 2010
Gaylord Opryland Resort & Convention Center June 2006 - June 2009
Wildhorse Saloon with Gaylord Entertainment November 2005 - June 2006
Rainforest Cafe April 2001 - October 2005
Skills
Human Resources, Food & Beverage, Restaurant Management, Employee Relations, Recruiting, Hospitality, Hotels, Talent Acquisition, Hospitality Industry, Succession Planning, Training, Hospitality Management, Event Management, Onboarding, Organizational..., Applicant Tracking..., Customer Satisfaction, Customer Service, Employee Engagement, Hotel Management, Management, Leadership
Education
California State University-Fullerton 1999 — 2002
HealthSpring April 2012 - January 2013
Nationwide Studios December 2009 - April 2012
Synapse Group, Inc. June 2007 - October 2009
CoAms Inc. 2005 - 2007
LifeTrust 2002 - 2003
Skills
Advertising, Direct Marketing, Marketing, Direct Mail, Event Management, Marketing Communications, Social Media Marketing, Email Marketing, Graphic Design, Marketing Strategy, Public Relations, Marketing Research, Online Marketing, Online Advertising, Corporate Communications, Management, Digital Marketing
Education
Austin Peay State University 1998 — 2002
BBA, Marketing/Management
HealthSpring January 2011 - Present
Skills
Medicare, Fixed Annuities, Health Insurance, Insurance, Customer Service, Medicaid, Long-term Care, HMO, PPO, Term Life Insurance, Customer Retention, Medicare Part D, Managed Care
Education
City Colleges of Chicago-Wilbur Wright College
Bachelor's degree, Computer/Information Technology Administration and Management
Metro Nashville Public Schools August 2010 - Present
CIGNA Government Services July 2008 - June 2009
HealthSpring February 2007 - February 2008
Kraft CPAs August 2005 - February 2007
Education
Belmont University 2005 — 2006
MACC, Accounting
Belmont University 2000 — 2004
BA, Accounting
Copeland Insurance Group August 2012 - May 2014
HealthSpring February 2009 - August 2012
Bravo Health May 2008 - February 2009
Cbeyond July 2007 - March 2008
Skills
Health Insurance, Insurance, Healthcare, Account Management, Sales Management, Strategic Planning, Negotiation, New Business Development, Coaching, Sales Operations, Physician Relations, Agent Development, Contract Negotiation, Compliance, Development &..., Recruiting, Interviewing Skills, Behavioral Interviewing, Physician Liason, Medicare Advantage, Medicare, Medicare Part D, Medicare Prescription..., LIS, Integrated Brand..., Email Marketing, Social Media Marketing, Direct Marketing, RFP, Final Expense Planning, Long Term Care Insurance, Life Insurance, Fixed Annuities, Training Delivery, Training, Teacher Training, Hands-on Training, Employee Training, Sales, Marketing Strategy, Brokers, Management, Managed Care, Lead Generation, Employee Benefits, Marketing, Business Planning, Provider Relations, Disability Insurance, Medicaid
Education
Angelo State University 2005 — 2007
Bachelors of Science, Biology
The University of Texas at San Antonio 2002 — 2005
Biology and Chemistry
Calallen high school 1998 — 2002
HealthSpring November 2004 - Present
Star Physical Therapy March 2002 - November 2004
Saint Thomas Health May 2000 - March 2002
Skills
Healthcare, Healthcare Management, Hospitals, Medicare, Patient Safety, Inpatient, CPR Certified
Education
Volunteer State Community College 1998 — 2000
Associate's Degree, Physical Therapist Assistant program
Austin Peay State University 1995 — 1997
Associate of Science (A.S.), Physical Sciences
Virginia Polytechnic Institute and State University 1987 — 1991
Mechanical Engineering, Computer Science
Birmingham Printing & Publishing March 2011 - Present
HealthSpring February 2007 - February 2011
Maki Fresh 2008 - 2010
Zoës Kitchen June 2007 - 2010
Imagine Advertising & Publishing September 2005 - February 2007
Skills
Illustrator, Social Media, InDesign, Public Relations, Photoshop, Graphic Design, Advertising, Graphics, Marketing, Direct Mail, Web Design, Print Production, Online Marketing, Marketing Communications
Education
Auburn University 2001 — 2005
BFA in Graphic Design
NHS Management July 2010 - Present
United Healthgroup April 2007 - June 2010
HealthSpring November 2004 - November 2006
Education
Auburn University 1990 — 1994
Corporate Journalism
HealthSpring October 2010 - Present
Willow House January 2009 - Present
Hendersonville Medical Center January 2009 - January 2011
Summit Medical Center January 2006 - November 2008
Education
Cumberland University 1997 — 2001
BSN, Nursing
University of Wisconsin-Superior 1988 — 1992
B.A., English
HealthSpring medical directorHealing Roots2010 - 2010
HealthSpring Acupuncture, Inc. 2009 - 2009
Skills
Acupuncture, Healing, Menopause, Pain Management, Nutrition, Digestive Disorders, Herbs, Chronic Illness, Food Allergies, Traditional Chinese..., Family Medicine, Healthcare, Migraine, Women's Health, Chinese Herbal Medicine, Functional Medicine, Homeopathy, Chronic Pain, Pregnancy, Thyroid Disorders, Alternative Medicine, Insomnia, Fibromyalgia, Wellness, Allergy, IBS, Herbal Remedies, Medicine, Disease Management, Stress, Fertility, Clinical Nutrition, Headaches, Treatment, Infertility, Herbal, Detoxification, Arthritis, Naturopathy, Sciatica, Back Pain, Prevention, Autoimmune Diseases, Nutritional Counseling, Craniosacral Therapy, Health Education, Wellbeing, Asthma, Qigong, Chronic Immune...
Education
American College of Traditional Chinese Medicine 1987 — 1990
MSTCM, Acupuncture & Herbology
Center for Spiritual Living
Value Payment Systems, LLC February 2013 - Present
HealthSpring February 2007 - February 2013
Logan's Roadhouse October 2004 - February 2007
Deloitte November 2003 - October 2004
Skills
Data Warehousing, SQL Server, SSIS, SSRS, T-SQL, SQL Performance tuning..., SQL Tuning, SQL Profiler, SQL Server 2000-2012, Database Administration, SQL, ETL, Performance Tuning, Microsoft SQL Server, Analysis Services, Databases, Stored Procedures, Database Design, Data Modeling, Disaster Recovery
Education
Belmont University - Jack C. Massey Graduate School of Business 2004 — 2008
Bachelor of Business Administration, Business
Keiser College 1996 — 1998
Associate of Science (A.S.), Network and System Administration/Administrator
Parallon, Inc July 2013 - Present
Tennessee Center for Performance Excellence April 2013 - Present
Purpose Preparatory Academy April 2013 - Present
HealthSpring May 2012 - July 2013
SunTrust Bank August 2007 - April 2012
Northwestern Mutual January 2006 - March 2007
Skills
Process Improvement, Strategic Planning, Microsoft Excel, Customer Service, Access, Microsoft Office, Budgets, Financial Analysis, Leadership, Data Analysis, Management, Business Analysis, Microsoft Word, Analysis, Marketing, Insurance, PowerPoint, Commercial Lending, Healthcare, Project Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2009 — 2012
MBA, Accounting and Business/Management
Belmont University - Jack C. Massey Graduate School of Business
Summer Accounting Institute, Completed in August of 2010
Belmont University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Management
Jerry Coil January 2014 - Present
California HealthCare Foundation January 2013 - December 2013
AltaMed Health Services January 2011 - December 2012
Gerald V. Coil 2010 - January 2011
HealthSpring December 2006 - December 2009
MHN October 2002 - December 2006
Health Net September 2004 - October 2006
NorthShore LLC January 2000 - October 2002
Kaiser Permanente 2002 - 2002
North American Medical Management/Phycor October 1990 - January 2000
Skills
Process Improvement, Managed Care, Strategic Planning, Management, Healthcare, Leadership, Business Development, Program Development, Physicians, Health Policy, Clinical Research, Nonprofits, EHR, Medicare, Performance Improvement, Utilization Management, Program Management, Community Outreach, Healthcare Management, Healthcare Information..., Public Speaking, Sales, Medicaid, Insurance, Team Building, Finance
Education
St. Mary's College of California 2000 — 2010
Master of Arts (MA), Graduate Liberal Studies
Stanford University Law School Directors College 2008 — 2008
Arizona State University 1966 — 1970
BS, Sociology
Choice Vendor.com July 2009 - January 2010
ChoiceVendor 2009 - 2010
HealthSpring 2007 - 2009
Blue Cross and Blue Shield Association 1986 - 2003
Blue Cross and Blue Shield of Illinois 1973 - 1978
Education
Carthage College 1964 — 1968
BA, English
Unity Physician Partners, Inc. September 2013 - Present
American Family Care October 2009 - August 2013
HealthSpring 2008 - 2009
unitedhealthcare 2004 - 2009
United Health Group 1998 - 2001
unitedhealthcare 1997 - 2001
unitedhealth 1997 - 2001
Education
Birmingham-Southern College 1990 — 1993
BS, Business Management and Finance
Cigna-HealthSpring September 2012 - Present
HealthSpring December 2006 - September 2012
BlueCross BlueShield of Tennessee July 2002 - November 2006
Skills
HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Management, Hospitals, Managed Care, Medicaid, Medicare, Process Improvement, Healthcare Industry
Education
Central Michigan University 2002 — 2004
Master's Degree, Business Administration and Management, General
The University of Tennessee at Chattanooga 1994 — 1999
Bachelor's Degree
Amerigroup September 2014 - Present
Windsor Health Plan January 2013 - June 2014
Catamaran October 2008 - January 2013
Accredo Health September 2007 - October 2008
HealthSpring January 2006 - August 2007
Skills
Medicare Part D, Pharmacy, Pharmacy Benefit..., Pharmacists, Managed Care, Medicaid, Formulary, Clinical Pharmacology, Data Analysis, Pharmacy Automation, Disease Management, Utilization Management, Formulary Management, Problem Solving, Medication Therapy..., Vendor Management, Manage Client..., Clinical Pharmacy
Education
University of Tennessee-Health Science Center
Pharm.D, Pharmacy
Austin Peay State University
BS, Biology
Managed Care Professional (Medicare Medicaid) / Affordable Care Advisor (ACA) July 2014 - Present
WellCare Health Plans August 2010 - Present
WellCare October 2010 - July 2014
Healthspring July 2004 - January 2009
Humana March 1995 - October 2002
Med Care HMO March 1985 - February 1992
Skills
Medicare, Health Insurance, Healthcare Industry, Healthcare, Insurance, Sales, Project Management, Employee Benefits, Healthcare Management
Education
DePaul University 1987 — 1992
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 4.0
DePaul University
Business, Management, Marketing, and Related Support Services
HealthSpring
Skills
Healthcare Information..., Visio, HIPAA, Software Documentation, IT Strategy, Process Improvement, Healthcare, Business Analysis, Business Intelligence, Project Management, Disaster Recovery, Healthcare Management, Vendor Management, Medicaid, Program Management, Change Management
Education
Austin Peay State University
HealthSpring April 2013 - Present
HealthSpring June 2012 - Present
Allergan LLC May 2008 - Present
Charles E. Morton III, MD, PC November 1993 - June 2012
Charles E. Morton III, MD, PC November 1993 - June 2012
Skills
Attention To Detail, Team Leadership, Clinical Research, Clinical Supervision, Clinical Nutrition, regulate clinic flow, Medical Billing, Physician Practice..., Medical Coding, Group Presentations, Health Insurance, Medical Terminology, Medical Devices, Profit Maximization, Clinics
Education
Belmont University 1992 — 1995
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
HealthSpring January 2003 - Present
UnitedHealth Group May 1995 - December 2002
Farmers Insurance March 1993 - January 2000
Skills
Medicare, Health Insurance, Long-term Care, Healthcare, Insurance, Employee Benefits, Benefits Administration, Customer Service, Budgets, Public Speaking, Managed Care, Healthcare Management, Medicaid, Health Policy, Microsoft Excel, Sales, Recruiting, HIPAA
Education
Birmingham-Southern College 1990 — 1994
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Jefferson State Community College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Transportation and Materials Moving
Warren Manufacturing, Inc. July 2015 - Present
Mitchell's Place January 2005 - Present
Cigna-HealthSpring October 2014 - June 2015
Cigna-HealthSpring June 2013 - October 2014
HealthSpring June 2012 - June 2013
Auburn University August 2010 - May 2012
Drummond Company May 2011 - August 2011
Drummond Company May 2010 - August 2010
Auburn University Athletic Department January 2009 - April 2009
Smart Skin Day Spa May 2008 - August 2008
Skills
PowerPoint, Marketing, Analysis, Microsoft Office, Research, Access, Fundraising, Spanish, Customer Service, Event Management, Microsoft Excel, Leadership, Microsoft Word, Public Speaking, Sales, Healthcare, Time Management
Education
Auburn University, College of Business 2010 — 2012
MBA
Auburn University, College of Business 2006 — 2010
BSBA, Business Administration
Cool Springs Surgery Center May 2009 - Present
HealthSpring October 2007 - April 2009
Star Physical Therapy August 2006 - October 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Medical Billing, Accounts Receivable, Customer Service, PowerPoint, Social Media, Marketing, Data Entry, Outlook, NextGen, ICD-9, CPT, Healthcare, Revenue Cycle Management, Physicians, Ambulatory Surgery, Managed Care, Travel Planning, Training, Medicare, Leadership, HIPAA, Strategic Planning, Healthcare Management, Insurance
Education
Aquinas College 2001 — 2005
Bachelors of Science, Business Administration and Management, General
Tennessee State University 1995 — 1997
Speech-Language Pathology/Pathologist
CVS Caremark Corporation September 2012 - Present
HealthSpring October 2008 - May 2012
Skills
Patient Safety, Employee Benefits, Hospitals, Medical Terminology, Healthcare, Customer Service, HIPAA, Healthcare Management, Managed Care, Medicare, Medicare Part D, Nursing, Pharmacy
Education
Delta College 1990 — 2000
Assc, Education, Nursing
HealthSpring September 2009 - August 2012
Ernst & Young LLP 2004 - 2009
Skills
Sarbanes-Oxley Act, Auditing, Financial Reporting, Internal Controls, SEC filings
Education
Ball State University 1999 — 2003
Accounting
Cigna-HealthSpring June 2013 - Present
HealthSpring December 2011 - June 2013
HealthSpring January 2011 - November 2011
Auburn University August 2009 - December 2010
HealthSpring June 2010 - August 2010
ERS-Global May 2009 - October 2009
Freudenberg-NOK January 2006 - August 2007
Skills
Lean Manufacturing, Six Sigma, Business Process..., Materials Management, Operations Management, 5S, SMED, Quality Assurance, Microsoft Office, Data Analysis, Project Management, Minitab, Kanban, Access, Industrial Engineering, Continuous Improvement, Quality Management, Value Stream Mapping, Process Improvement, Training, Analysis, Management, Project Planning, Root Cause Analysis, Strategic Planning
Education
Auburn University 2009 — 2010
Masters, Industrial and Systems Engineering
Pace Academy
Walgreens September 2014 - Present
American Credit Acceptance August 2013 - August 2014
BenefitMall August 2012 - August 2013
HealthSpring September 2009 - August 2012
CompuPay 2006 - 2009
Schaller Anderson 2001 - 2006
Skills
T-SQL, Database Design, Microsoft SQL Server, Databases, SSIS, Database Administration, SQL, Data Warehousing, Performance Tuning, Troubleshooting, SDLC, Oracle, SSRS, PL/SQL, Windows, Crystal Reports, Problem Solving, Business Intelligence, SQL Server, Database Development, Data Modeling, Business Analysis, SQL Tuning, Disaster Recovery, Data Migration, Replication, Active Directory, Servers, Database Security, DTS, Enterprise Architecture, OLAP, ETL, Windows Server, Oracle Enterprise..., Toad, Quest Spotlight, Quest Foglight..., Query Optimization, Query Writing, Query Tuning, Cluster, SQL Server Cluster, Operating Systems, Requirements Analysis, Team Leadership, Team Management
Education
Austin Peay State University 2011 — 2015
Computer Science
HealthSpring December 2008 - Present
HealthSpring August 2004 - December 2008
HealthSpring January 1999 - August 2004
HealthSpring formely known as HealthNet August 1996 - January 1999
HealthSpring formely known as HealthNet April 1995 - August 1996
HealthSpring formely known as HealthNet September 1994 - April 1995
Skills
Medicaid, Medicare Advantage, Medicare/Medicaid..., Network Administration, Network Adequacy, Provider Relations, Provider Data Management, Operations Management, Geo Access, Network Development, Managed Care, PPO, HMO, EPO, Data Analysis, Contract Management, Indemnity, Configuration Management, Healthcare, Credentialing, Medicare Part D, HIPAA, Physician Relations, Disease Management, Health Policy, Healthcare Consulting, Medical Compliance, Physicians, Pharmacy Benefit..., Health Insurance, Quality Improvement, Healthcare Management, Medical Billing, Practice Management, Healthcare Information..., EMR, EHR, Long-term Care, Medicare
Education
Bethel University, College of Professional Studies 2011 — 2015
Bachelor’s Degree, B.S. with concentration in Management and Organizational Leadership
Sunbelt Rentals December 2014 - Present
Time Warner Cable January 2012 - November 2014
HealthSpring August 2011 - December 2011
CareFirst BlueCross BlueShield May 2010 - June 2011
CareFirst BlueCross BlueShield July 2003 - May 2010
CareFirst BlueCross BlueShield January 2003 - July 2003
CareFirst BlueCross BlueShield March 2001 - July 2003
CareFirst BlueCross BlueShield January 2000 - March 2001
CareFirst BlueCross BlueShield May 1996 - December 1999
Skills
Compensation..., Sales Compensation, Compensation Planning, Compensation Management, HRIS, HR Strategy, HR Consulting, PeopleSoft, Team Leadership, Organizational..., Organizational..., HR Generalist, Recruiting, Project Management, Executive Coaching, Succession Planning, Reward & Recognition..., Compensation, Deferred Compensation, Variable Compensation..., Long-Term Incentive..., Personnel Management, Training, Compensation & Benefit, Human Resources, Leadership, Management, Onboarding, Employee Benefits
Education
University of Baltimore
M.S., Industrial/Organizational Psychology
Bloomsburg University of Pennsylvania
B.A., Psychology
Walker & Associates 2012 - Present
J & W Assocates October 2011 - Present
HealthSpring July 2009 - October 2011
Surgical Care Affiliates 2004 - 2009
DST Health Solutions 1999 - 2005
Skills
Practice Mgmt, Healthcare Consulting, Real Estate Management, Medicare, Property Management, Team Building, Leadership, Strategic Planning, Medicaid, Healthcare Information..., Revenue Cycle, HIPAA, Software Documentation, Process Improvement, Healthcare, Insurance, EHR, Access, Data Analysis, Informatics, Executive Management, Policy, Visio, Health Insurance, Performance Improvement, Program Management, Training, EMR, Physician Relations, Healthcare Industry, Quality Improvement, Physicians, Health Policy
Education
Cleveland State University 1973 — 1975
Bachelor of Business Administration, Accounting/Finance
Blue Cross and Blue Shield of Alabama October 2013 - Present
HealthSpring March 2010 - October 2013
MailSouth, Inc. June 1999 - February 2010
Skills
Healthcare Information..., HIPAA, Data Analysis, SSIS, Visio, Data Warehousing, SSRS, Microsoft SQL Server, Access, T-SQL, Crystal Reports, SharePoint, ETL, Software Documentation, SQL
Education
Auburn University 1995 — 1999
Bachelor of Science (B.S.), Management Information Systems
HealthSpring June 2011 - Present
ATK September 2007 - March 2009
Constellation Energy May 2004 - September 2007
Constellation Energy January 2004 - January 2006
AT&T Mobility January 2002 - January 2004
PHH Arval January 1999 - January 2001
Skills
Employee Relations, PeopleSoft, Deferred Compensation, Employee Benefits, Human Resources, ADP Payroll, Applicant Tracking..., Recruiting, Onboarding, EEO, Payroll
Education
Catonsville Community College
Business Administration and Management, General
Leading Healthcare Orgaization October 2012 - Present
HealthSpring October 2010 - October 2012
Bravo Health October 2007 - October 2010
Exponent March 2005 - October 2007
Skills
Microsoft Word, PowerPoint, Project Management, Managed Care, Software Documentation, Outlook, Research, Quality Assurance, Data Analysis, Proposal Writing
Education
Baltimore City Community College
University of Delaware
Educational Testing Service (ETS) May 2014 - Present
Aetna July 2013 - May 2014
HealthSpring February 2009 - December 2012
Skills
Healthcare Information..., Visio, Healthcare, Process Improvement, PMP, HIPAA, Business Analysis, Requirements Analysis, SharePoint, Project Management, Software Documentation, Program Management, SDLC, Vendor Management, PMO
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management
Arcadia University 1994 — 1999
Bachelor of Arts (B.A.), Political Science and Government
Take Care Health Systems July 2012 - Present
HealthSpring August 2011 - June 2012
Emdeon March 2004 - June 2011
HealthSpring June 1997 - March 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Nashville State Community College 2011 — 2012
Windows Server 2008r2 Systems Administration
LANMind 1994 — 1994
Novell Netware Certified Network Administrator
Aurora University 1981 — 1983
Bachelor of Arts (B.A.), Business Administration and Management, General
HealthSpring March 2013 - Present
CGS Administrators, LLC 1999 - February 2013
Skills
Analysis, Accounting, Project Management, Budgets, Strategic Planning, Process Improvement, Contract Management, Leadership, Financial Analysis, Access, Data Analysis, Business Analysis, Business Process..., Financial Reporting
Education
Austin Peay State University 1995 — 1996
Bachelor of Business Administration (B.B.A.), Finance
Austin Peay State University
Bachelors of Business Administration, Finance
HealthSpring March 2010 - Present
HealthSpring October 2007 - February 2010
The UPS Store 5029 July 2004 - October 2007
The Joint Commission September 2001 - June 2004
UnitedHealthcare June 1989 - August 2001
DuPage Pediatrics January 1987 - January 1989
Hinsdale Hospital January 1978 - January 1987
Education
College of DuPage 1983 — 1985
Associate's degree, Registered Nursing/Registered Nurse
Illinois State University
Bachelors Degree, Home Economics
HealthSpring September 2011 - Present
Tennessee Orthopaedic Alliance September 2007 - September 2011
STAR April 2001 - August 2007
Belmont University January 2001 - January 2007
HealthSouth Rehabilitation August 2000 - April 2001
Skills
New Business Development, Program Development, Business Development, Operations Management, Direct Patient Care, Patient Outcomes, Clinical Operations, Facility Development, Facility Assessment, Healthcare, Orthopedic, Rehabilitation, Treatment, Leadership, Orthopedics, Training
Education
Belmont University 1997 — 2000
Doctorate in Physical Therapy, Physical Therapy/Therapist
University of Alabama at Birmingham 1995 — 1997
Master's degree, Exercise Physiology
Birmingham-Southern College 1990 — 1994
Bachelor of Science (BS), Biology and Psychology
HealthSpring January 2013 - Present
DCH Regional Medical Center October 2008 - December 2012
Stanley Lab Inc. June 2007 - October 2008
CVS and Harris Teeter May 1996 - June 2007
Skills
Managed Care, Hospitals, Healthcare Management, Healthcare, Medication Therapy..., Patient Safety, Inpatient, Pharmacists, Pharmacy, Disease Management, Healthcare Information..., Utilization Management, Clinical Pharmacy, IV, Critical Care
Education
Auburn University 2002 — 2006
Doctor of Pharmacy (PharmD), Pharmacy
The University of Tennessee at Chattanooga 1998 — 2002
Pre-Pharmacy Studies
ACCP
Board Certified Pharmacotherapy Specialist, Clinical Pharmacology
HealthSpring February 2012 - June 2013
Health Integrity October 2010 - November 2011
CGS Administrators, LLC February 2009 - October 2010
CGS Administrators, LLC April 2005 - February 2009
Skills
Cross-functional Team..., Employee Training, Contract Negotiation, Leadership, Budgets, Interviews, Managed Care, Medicare, Employee Benefits, Public Relations, Medicaid, Advertising, Process Improvement, Auditing, Copywriting, Testing, Team Building, Editing, Customer Service, Management, Analysis, Strategic Planning, Internal Communications, Business Strategy, Brand Development, New Business Development, Appeals
Education
Austin Peay State University 2002 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.1