HELLO DIRECT
Industry: Company
DescriptionHeadquarters: Nashua, NH Founded: 1987 Parent organization: Synergy Communications Management
HELLO DIRECT List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HELLO DIRECT. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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HELLO DIRECT Employees
VSP Vision Care November 2014 - December 2014
Atlona Technologies March 2012 - September 2014
Stanford Linear Accelerator Center June 1994 - January 2013
Monster Cable products December 2004 - June 2011
Electronic Arts (EA) March 2004 - September 2004
Netflix October 2003 - December 2003
Hello Direct January 1999 - August 2003
KNBR Radio August 1997 - April 1999
Skills
Training, E-commerce, Management, Microsoft Office, Sales, PeopleSoft, Call Center, Social Networking, Product Development, Sales Operations, Customer Satisfaction, Retail, Cross-functional Team..., Product Marketing, Consumer Electronics, Account Management, CART, Trade Shows, Amdocs Clarify, Salesforce.com, CRM, Marketing, Business Development, Customer Service, Project Management, Analysis, Inventory Management, Red Prairie, Strategic Partnerships, Leadership, Troubleshooting, B2B, Marketing Communications, Outlook, Call Centers, Forecasting, Sales Management, Competitive Analysis, Access, Product Management, Marketing Strategy, Team Building, Email Marketing, Product cart, Clarify, NetSuite
Education
San Francisco State University 1990 — 1994
BA
San Jose City College 1988 — 1990
Associate of Arts (AA)
Santa Teresa High 1983 — 1987
High School Diploma
TiVo February 2015 - Present
Brightpearl April 2014 - October 2014
Charles Schwab & Co. January 2005 - January 2014
HomeGain Inc December 2003 - December 2004
Cortext Continuing Education April 2002 - September 2003
Office Depot June 2000 - December 2001
Hello Direct January 1995 - May 2000
Skills
Marketing, Marketing Communications, Program Management, CRM, Strategy, Management, PPC, Integrated Marketing, B2B, Marketing Strategy, Data Analysis, Business Development, Product Marketing, Lead Generation, Direct Mail, Direct Marketing, Analysis, Email Marketing, Product Management, Telecommunications, Multi-channel Marketing, Segmentation, Analytics, Database Marketing, Marketing Automation, E-commerce, B2B Marketing, Campaign Management, Customer Insight, Marketing Management, Relationship Marketing, Loyalty Programs, Digital Marketing, Interactive Marketing, Web Analytics, Competitive Analysis, Salesforce.com, Customer Acquisition, Customer Retention, Demand Generation, Online Marketing, Marketo
Education
Swinburne University of Technology 1990 — 1994
Bachelor Business/Bachlor Arts, Economics-Marketing & Japanese Studies
Keio University 1992 — 1993
Certificate in Japanese, Japanese Language and Literature
International School of Hannover Region 2008 - 2013
Hakanson and Co 1999 - 2002
HeartMath LLC 1998 - 1999
Hello Direct June 1996 - June 1998
Skills
Volunteer Management, Public Relations, Nonprofits, Community Outreach, Fundraising, Public Speaking, Social Media, Research, Event Management, Event Planning, PowerPoint, Customer Service, Trade Shows, Sales, Adobe Creative Suite, Art, Newsletters, Press Releases, Community Development, Social Media Marketing, New Business Development, Facebook, Contract Negotiation, Program Development, Strategic Communications, Publicity, Media Relations, People Skills
Education
University of California, Santa Cruz
Bachelor of Arts (B.A.), Social Psychology with an emphasis on Institutional Analysis, Excellent Evaluations for major
Cabrillo College
Associate of Arts (A.A.), Metal and Jewelry Arts
Comcast Cable November 2009 - Present
Hello Direct June 2006 - July 2009
Skills
Solution Selling, Telecommunications, Sales Operations, B2B, Account Management, Lead Generation, Salesforce.com, Selling, Customer Retention, Direct Sales, Sales Process, Cold Calling, Commercial Workbench, CRM, Sales, Customer Satisfaction
Education
Southern New Hampshire University 2001 — 2003
Bachelor's degree, General Sales, Merchandising and Related Marketing Operations
Red Bull December 2014 - Present
Hewlett-Packard Financial Services December 2010 - July 2014
Hewlett-Packard Financial Services March 2006 - January 2011
Hello Direct December 2005 - March 2006
PC Connection April 2005 - December 2005
Skills
Consultative Selling, Account Management, Customer Relations, Forecasting, Channel Partners, New Business Development, HP, Excel, PowerPoint, Channel Marketing, Asset Managment, Assets Recovery, Brand Management, Selling, Customer Service, Cloud Computing, Microsoft Excel, Management, Sales, Multi-channel Marketing, Sales Operations, CRM, Direct Sales, Call Centers, Solution Selling
Education
University of New Hampshire 1997 — 2001
BA, Interpersonal Communication
TomTom January 2015 - Present
Windstream Communications January 2014 - January 2015
Hello Direct September 2010 - December 2013
Blue Raven Technology November 2009 - June 2010
Blue Vase Marketing March 2009 - November 2009
Fulfillment, Print & Mail Solutions, Inc. March 2008 - December 2008
Skills
Account Management, Team Leadership, Business Development, Sales, Strategic Sales, Direct Sales, Selling Skills, Situational Sales..., GSA Contracting, Consumer Electronics, Telecommunications, GSA Schedules, Closing Business, Unified Communications, Salesforce.com, Bluetooth, Sales Management, Customer Retention, Channel Partners, Key Account Management, Deal Closure, Start-ups, CRM, Management, Customer Satisfaction, Sales Process, Solution Selling, Cloud Computing, VoIP, Product Management, Telephony, Managed Services, Wireless, Sales Operations, Strategic Partnerships, B2B, New Business Development, Lead Generation, Sales Presentations, Strategic Planning
Education
Salem State College 2000 — 2004
Graphic Design
City and County of San Francisco August 2014 - Present
City and County of San Francisco August 2008 - August 2014
City and County of San Francisco December 2006 - July 2008
City and County of San Francisco March 2003 - December 2006
Independent Consulting November 2001 - March 2003
Hello Direct April 2000 - August 2001
Japan Exchange and Teaching Program(me) (JET) July 1996 - July 1998
The Daily Iowan October 1993 - July 1996
Skills
Training, Employee Training, Instructional Design, Leadership, Performance Management, Strategic Planning, Human Resources, Staff Development, Leadership Development, Curriculum Development, Project Management, Instructor-led Training, Franklin Covey, Assessment Methodologies, Faciltation, Training Delivery, Writing, Management, Organizational..., Program Management
Education
Monterey Institute of International Studies 1998 — 2000
MBA, International Management, Fisher School of Business Human Resource Management, German
University of Iowa 1988 — 1992
BA, Journalism and Mass Communication
Central College 1991 — 1991
University of Wien & Goethe Institute, Study Abroad Program
San Francisco State University 2008 — 2010
Graduate Level Coursework, Instructional Technology
Walmart February 2014 - Present
Walmart October 2012 - January 2014
Walmart September 2011 - October 2012
Walmart January 2011 - August 2011
Walmart July 2009 - December 2010
Walmart March 2009 - August 2009
Walmart June 2008 - February 2009
Walmart November 2007 - May 2008
Sage Software January 2007 - November 2007
Hello Direct January 2004 - May 2005
Skills
Management Control, Supervisory Experience, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Retail, Customer Service, Telephone Technical..., Telephone Skills, Leadership
Education
University of Maryland College Park 1989 — 1992
Bachelor of Science (B.S.), Computer Science
Delaware County Community College 1984 — 1991
Associate's degree, Management Information Systems, General
Resative May 2010 - Present
Crime novalist January 2010 - Present
http://goo.gl/T8uIU September 2009 - Present
fb.me/flowercityblues May 2006 - Present
WRITER / SCREENWRITER January 2003 - Present
AUTHOR of LETHAL DEVICES, THE CALENDAR KILLINGS, and FLOWER CITY BLUES January 2003 - Present
Hello Direct September 2000 - June 2004
Hello Direct/GN Netcom 2000 - 2003
Ingram Entertainment May 1990 - June 2000
Skills
Screenwriting, Creative Writing, Film, Books, Comedy, Scripting, Sales, Novels, Direct Sales, Screenplays, Sales Management, Sales Operations, Video Games, Editing, Short Stories, Narrative, Screenwriter, Storytelling, Fiction, Script Doctoring, Web Content, Creative Writer, Fiction Writing, Digital Media, Television, Entertainment, Social Media
Education
Rochester Institute of Technology 1964 — 1968
BFA, Art and Design
Ben Franklin High School
State University of New York College at Brockport
MFA, Television in Education
Benefit Strategies August 2014 - Present
Hello Direct July 2003 - August 2013
AT&T September 2000 - July 2002
Staples 1996 - 2000
Skills
Call Centers, Management, Customer Satisfaction, Sales, Customer Service, Customer Experience, Technical Support, Wireless, Merchandising, Telecommunications, Inventory Control, Troubleshooting, Solution Selling, Team Leadership, Customer Retention
Education
Daniel Webster College 1999 — 2003
Bachelor's degree, Organizational Leadership
Billerica Memorial High School 1985 — 1989
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Care.com, Inc. November 2006 - Present
Upromise August 2000 - November 2006
Ask.com January 2000 - August 2000
Direct Hit Technologies July 1999 - January 2000
Hello Direct December 1998 - July 1999
PhoneZone.com June 1997 - December 1998
Artisoft July 1996 - June 1997
Stylus Innovation March 1995 - July 1996
Easel Corporation January 1991 - March 1995
Thomson Financial January 1989 - January 1991
Skills
Product Management, Leadership, Start-ups, Strategy, User Experience, Mobile Applications, Business Development, E-commerce, Strategic Partnerships, Mobile Devices, Analytics, Scalability, Technical Leadership, Agile Methodologies, Web Analytics, Entrepreneurship, SEO, Marketing, Software Development, Product Development, Enterprise Software, Scrum, Web Services, Cloud Computing, Product Marketing, SEM, Web Applications, Go-to-market Strategy, REST, Agile Project Management, Ruby, Big Data, Riak, Competitive Analysis, Web Development, Social Media, Cross-functional Team..., Executive Management, Product Design, Corporate Development, International Product..., IT Strategy, Information Systems
Education
INSEAD 2005 — 2006
MBA for Executives (with distinction), GMAT 770
Boston College 1990 — 1992
MS, Computer Science
Boston College 1984 — 1988
BA, Mathematics, Cum Laude
Don Bosco Prep 1980 — 1984
High School
PT Research Inc. March 2011 - Present
GoodLeads November 2007 - July 2010
Hello Direct January 2006 - July 2007
Hampton Bay Mortgage 2006 - 2007
Real Estate and Insurance Sales 2001 - 2005
HealthGate Data Corp. 2000 - 2001
Connectivity Data Systems, LLC 1996 - 1999
US Army November 1977 - July 1995
Skills
Business Development, Lead Generation, Telemarketing, Cold Calling, Salesforce.com, Sales Process, Direct Sales, Account Management, B2B, New Business Development, Sales, Sales Management, Solution Selling, Email Marketing, Customer Service, Marketing, Negotiation, Customer Satisfaction, Strategic Planning, Microsoft Office, Telecommunications, Leadership, Selling, Management, Customer Retention, Sales Operations, Strategic Partnerships, CRM, Call Centers, Sales Presentations, Product Marketing, Start-ups, Channel Partners, Enterprise Software, Building Relationships, Software Industry, Inside Sales, Demand Generation, Competitive Analysis, Online Marketing, Professional Services
Education
Cameron University 1991 — 1993
AAS, general
Richfield Sr High 1975 — 1977
Graduate, General Studies
Addasound Denmark A/S July 2015 - Present
Addasound Denmark A/S February 2015 - Present
Headsets.com January 2014 - October 2014
Hello Direct April 2005 - July 2013
Kentron Technologies January 2002 - October 2004
Kentron Technologies October 1999 - January 2002
US Navy February 1991 - February 1996
Skills
Account Management, Sales Management, New Business Development, Consultative Selling, Solution Selling, B2B, Sales Support, Negotiation, Contract Management, Telecommunications, Product Development, VoIP, Salesforce.com, Sales Operations, Cold Calling, Lead Generation, Sales Process, Selling, Direct Sales, Customer Retention, Channel Partners, Unified Communications, SaaS, Strategic Planning, Managed Services, CRM, Product Marketing, Wireless, Enterprise Software, Call Centers, Headsets, Customer Service, Sales, Management, Leadership
Education
Mount Washington College 1997 — 2000
Bachelors Degree in Business Management, Business Management, Summa Cum Laude
Northeastern University
Centrify Corporation November 2013 - Present
WhiteHat Security January 2012 - November 2013
Whitehat Security January 2010 - November 2013
Teneros September 2007 - January 2010
First Franklin Financial 2003 - 2007
First Franklin/ Merrill Lynch 2003 - 2007
First Franklin 2003 - 2007
Hello Direct 1999 - 2001
Purcell Technologies 1996 - 1998
Skills
Account Management, Business Development, CRM, Cloud Computing, Disaster Recovery, Enterprise Software, Management, Network Security, SaaS, Sales, Sales Management, Sales Operations, Salesforce.com, Solution Selling, Leadership, Lead Generation
Education
San Jose State University 1985 — 1990
Creative Merchandising Solutions 1996 - Present
Pinnacle Rock Associates 2005 - 2009
Hello Direct 1989 - 1992
Macy's 1986 - 1989
The Sharper Image 1981 - 1986
Education
Mills College 1993 — 1996
BA, Economics, Anthropology
Chamberlain
Tonelli Design January 2009 - Present
Tonelli Design Associates 2008 - Present
GN Netcom 2003 - 2009
Hello Direct 2003 - 2009
GN Jabra Hello Direct 2003 - 2008
Design Associates creative consultant June 1991 - July 2003
NEBS 1983 - 1994
NEBS 1983 - 1990
Skills
Art Direction, Catalogs, Art, Adobe Creative Suite, Direct Mail, QuarkXPress, Adobe Acrobat, InDesign, Illustrator, Photoshop, Print Production, Advertising, Creative Direction, Graphic Design, Social Media Marketing, Logo Design, Graphics, Corporate Branding, Marketing, Photography, Brochures, Illustration, Corporate Identity, Web Design, Brand Development, Mac, Email Marketing, Creative Strategy, Direct Marketing, Branding & Identity, Dreamweaver, Newsletters, Packaging, Layout, User Interface Design, Integrated Marketing, User Experience, Concept Development, Online Marketing, Interaction Design, Website Development, Pre-press, Creative Services, SEO, Banners
Education
Clark University 1976 — 1980
Associates, Fine Art, Commercial Arts, and Communications
Grace Limousine 2014 - Present
eBay Inc 2013 - Present
Advantage Sales & Marketing 2011 - 2014
TSC GROUP, INC 2010 - 2011
MOSAIC INC 2009 - 2011
Hello Direct 2008 - 2009
PC Connection 2004 - 2008
PC Connection 2000 - 2004
Skills
Sales Process, Multi-channel Marketing, Marketing, Marketing Strategy, Competitive Analysis, Channel Partners, Trade Shows, Market Planning, Marketing Management, Demand Generation, Key Account Management, Account Management, CRM, Product Management, Management, Leadership
Education
Southern New Hampshire University 1994 — 2000
BS, Marketing
Soraa July 2013 - Present
CKC Engineering September 2012 - May 2013
BritePointe May 2010 - July 2012
Flextronics 2008 - 2009
Finelite April 2007 - July 2008
ColleZione 2001 - 2007
Hello Direct March 1999 - 2001
Apple Computer, Inc. April 1987 - December 1998
xerox 1979 - 1986
Skills
Design for Manufacturing, Mechanical Engineering, Engineering, Product Development, Manufacturing, Solidworks, Sheet Metal, CAD, Lean Manufacturing, Electronics, Engineering Management, R&D, Injection Molding, Finite Element Analysis, AutoCAD, Testing, Rapid Prototyping, Failure Analysis, Continuous Improvement, Systems Engineering, GD, Product Design, SolidWorks, Design of Experiments, Manufacturing...
Education
University of California, Berkeley 1978 — 1982
Bachelor of Science (BS)
Hayward High School 1974 — 1978
All Saints School
To Be Reopened (JAL-Enterprising, Inc) January 2015 - Present
Long Term Care Partners February 2008 - January 2010
JAL-Enterprises, Inc November 2009 - December 2009
Long Term Care Partners June 2006 - February 2007
Hello Direct August 2006 - October 2006
Harbour Capital 2005 - 2006
Skills
Process Improvement, Project Management, Microsoft Excel, Customer Service, Leadership, Teamwork, Strategic Planning, Insurance, Microsoft Word, Marketing, Business Analysis, Data Analysis, Insurance Administration, Team Work, Excel, Word, RUMBA, Systems Analysis, PowerPoint, Training, Efficient, System Design, Business Analystics, Entrepeneur, Acquisitions, Sales Operations, Sales Management, Sales, Team Building, Microsoft Office, Management, Coaching, New Business Development, Account Management, Budgets, Entrepreneurship, Time Management, Online Marketing, Marketing Strategy, Social Media, Negotiation, Recruiting
Education
Southern New Hampshire University 2008 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Senior
Mcintosh College 2004 — 2005
Associates, Business Management, A.S Degree in Business Management
Mascoma Valley High
General Studies
C D & E January 1992 - Present
JT3 February 2009 - July 2014
UNLV January 2004 - December 2007
Smart Systems INternational January 1995 - January 2001
Hello direct 1997 - 2000
EG&G December 1988 - March 1993
Harris Corporation March 1984 - 1988
Motorola December 1979 - June 1985
Motorola January 1980 - December 1984
Skills
Patents, Wireless, Problem Solving, Patent Litigation, Intellectual Property, Patent Prosecution, Patent preparation, Patent Drafting, Patentability, VoIP, Patent Portfolio..., Trade Secrets, Patent Analysis, Trademark Prosecution, Team Building, Radar, Team Mentoring, Electrical Engineering, RF, Simulations, Embedded Software, Signal Processing, Sensors, Analog, Antennas, Trademarks, System Design, Test Equipment, Microwave, Electronics, Testing, Spectrum Analyzer, Mixed Signal, System Architecture, Hardware, Systems Design, Product Development, Manufacturing, Engineering, Management, Systems Engineering, Engineering Management
Education
University of Nevada-Las Vegas 2002 — 2005
MSEE, Engineering
Florida Atlantic University 1976 — 1979
MSEE, Electronics
Rochester Institute of Technology 1976 — 1979
BSEE, Electrical and Electronics Engineering
State University of New York College of Agriculture and Technology at Morrisville 1974 — 1976
ASET, Electronics
Hello Direct February 2013 - Present
Call One October 2012 - Present
The Mays Law Firm August 2005 - October 2014
Bross, Bross, Thomas & Mays, plc January 2002 - August 2005
18th Judicial Circuit of Florida December 2000 - January 2002
Skills
Litigation, Criminal Law, Civil Litigation, Criminal Defense, Change Management, Community Outreach, Event Management, Strategic Planning, Negotiation, Commercial Litigation, Family Law, Cross-functional Team..., New Business Development, Business Development, Trials, Contract Negotiation, Telecommunications, Management, Strategic Partnerships, Strategy, Leadership, Account Management, Customer Service, Sales
Education
Florida Coastal School of Law
Juris Doctor, Law
Stetson University
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
American Tower July 2015 - Present
SAI Communications March 2013 - July 2015
Airgas February 2009 - December 2012
Hello Direct May 2006 - January 2009
Skills
Microsoft Office, Accounts Receivable, Microsoft Excel, Training, Data Analysis, Visual Basic, Customer Service, Process Improvement, Account Reconciliation, Ad Hoc Reporting, Computer Maintenance, Oral & Written..., SQL, Time Management, Analysis, Account Management, Project Management
Education
Southern New Hampshire University 2011 — 2016
Computer Technology with a focus in Data Analysis
Nashua Community College 2006 — 2009
Computer and Information Sciences, General
ZOLL Circulation October 2009 - Present
Dallas Electronics, Contract Manufacturer August 2004 - February 2007
Hello Direct February 2000 - January 2003
Plantronics February 1996 - February 2000
JDS Uniphase January 1995 - February 1996
Skills
Cost Reduction, Lean Manufacturing, Inventory Management, Supply Chain, Procurement, Supplier Negotiations, Project Planning
Education
Lean Sensei Int. 2011 — 2012
San Jose State University 2002 — 2003
Supply Chain Management
SAP March 2014 - Present
Electronic Arts November 2011 - February 2014
Chevron April 2005 - October 2011
Club One February 2005 - April 2005
Cadence Design Systems September 2002 - February 2005
Bally Total Fitness April 2002 - July 2002
Hello Direct June 1999 - July 2002
24 Hour Fitness June 1996 - June 1999
Skills
Fitness, Personal Training, Wellness, Nutrition, Fitness Training, Coaching, Strength Training, Sports, Leadership, Exercise Physiology, Cpr Certified, Training
Education
San Jose State University 1995 — 1997
BS, Kinesiology
Fidelity Investments November 2010 - Present
Hello Direct April 2004 - October 2010
Target March 2003 - April 2004
Fidelity Investments October 2002 - April 2003
National Resources Inc October 1998 - August 2002
PC Connection October 1996 - November 1998
Agfa (formally Compugraphics) September 1986 - June 1996
Skills
Salesforce.com, Lead Generation, Telemarketing, Sales Process, Direct Sales, Customer Satisfaction, CRM, Account Management, Telecommunications, B2B, Sales, Solution Selling, Unified Communications, Selling, Product Management, Sales Management, Cold Calling, Management, Sales Operations, Business Development, Strategy, Customer Retention, Channel Partners, Strategic Partnerships, Enterprise Software, Building Relationships, New Business Development, Professional Services
Education
FINRA
Series 7 & Series 63, Broker / Trading
State University of New York - System
Business Management
CompuCom January 2015 - Present
Fujitsu September 2011 - January 2015
Hello Direct August 2009 - September 2011
BearingPoint April 2008 - April 2009
Hewlett-Packard November 2005 - April 2008
Hewlett-Packard Company November 2003 - November 2005
Hewlett-Packard Company September 1997 - November 2003
Hewlett-Packard Company April 1996 - August 1997
Oxford Health Plans November 1995 - April 1996
Skills
Vertical Marketing, Manufacturing, Healthcare, Siebel, Training, Solution Selling, SaaS, Enterprise Software, Channel Partners, Salesforce.com, Sales Process, Cloud Computing, CRM, Business Development, Account Management, Lead Generation, Selling, Sales, Management, HP, Storage, Direct Sales, Sales Operations, Professional Services
Education
Daniel Webster College
Associate in Science Degree, Business Management
Daniel Webster College
Cloud Sherpas January 2013 - Present
Gotta Have Gadget August 2007 - Present
Innoveer Solutions April 2011 - January 2013
By Appointment Only (BAO Inc) October 2009 - March 2011
Hello Direct September 2007 - January 2009
The Troupe May 2002 - July 2007
Video Transfer 1994 - 2002
Skills
Writing, Coaching, Team Motivator, Sales Compensation..., Inside Sales, Sales Management, Salesforce.com, International Sales, Sales Process, Training & Development, Siebel, Freelance Writing, Video Production, Video Editing, Sales Trainings, Territory Planning, Territory Analysis, Sales Operations, Lead Generation, Cold Calling, B2B, Account Management, SaaS, Solution Selling, New Business Development, CRM, Social Media, Employee Training, Analysis, Sales, Team Leadership, Recruiting, Selling, Cloud Computing, Leadership, Start-ups, Management, Strategy, Direct Sales, Business Development, Strategic Partnerships, Enterprise Software, Online Advertising, Demand Generation, Professional Services, Social Media Marketing, Strategic Planning, Contract Negotiation, Sales Presentations, Networking
Education
Fitchburg State College 1983 — 1987
BS, Communications Media/Video Production
Chelmsford High School 1979 — 1983
Conferencing Advisors June 2009 - Present
GBH Communications August 2006 - August 2009
GBH Communications August 2008 - May 2009
Direct Access Systems April 2004 - August 2008
Hello Direct January 2000 - October 2003
Skills
IPTV, Video Conferencing, Telepresence, Unified Communications, SIP, Channel, Telecommunications, VoIP, Leadership, Managed Services, Sales Management, Strategy, Audio Conferencing, Solution Selling, IP, Cloud Computing, Tandberg, Channel Partners, Direct Sales, Strategic Partnerships, Team Building, Go-to-market Strategy, Wireless, Sales Engineering, Customer Retention, Enterprise Software, WAN, Webinars, Management, Product Management, ISDN, Call Centers, Sales, H.323, Cisco Technologies, Professional Services, Telephony, Avaya, MPLS, Hosted Services, Digital Signage, Sales Process, Integration, IP PBX, Channel Sales, Co-location, SIP Trunking, Pre-sales, SaaS, Collaboration Solutions
Education
Marquette University 1974 — 1976
BA
Saint Mary's College of California
Hello Direct June 2004 - Present
Target July 1999 - June 2004
Skills
New Business Development, Call Center, Cold Calling, Telecommunications, Solution Selling, Sales Process, Telemarketing, B2B, Lead Generation, VoIP, Customer Satisfaction, Outside Sales, Strategic Planning, Sales, Business Development, Direct Sales, Team Leadership, Customer Service, Negotiation, Unified Communications, CRM, Call Centers, Selling, Channel Partners, Managed Services, Customer Retention, Strategic Partnerships
Education
Middlesex Community College 1998 — 2000
Hello Direct September 2012 - Present
Hello Direct September 2010 - September 2012
Hello Direct May 2005 - September 2010
Skills
Solution Selling, Telecommunications, Wireless, Sales Management, Account Management, Mobile Communications, VoIP, Mobile Devices, Call Center, Sales, Mobile Technology, Unified Communications, Headsets, Contact Centers, Call Centers, Channel Partners, Email Marketing, Video Conferencing, Audio Conferencing, Direct Sales, B2B, Managed Services, Sales Process, Management, Public Sector, SaaS, Salesforce.com, Strategic Partnerships, Go-to-market Strategy, Professional Services, Selling, Enterprise Software, Sales Operations, Cloud Computing, Lead Generation, Telephony
Education
Southern NH University 2011 — 2014
Marketing, Communications minor
Robert Half International 2008 - Present
First Franklin January 2003 - December 2007
Hello Direct October 1999 - January 2003
JDR Microdevices September 1987 - February 1998
Skills
Coaching, Training, Performance Management, Instructional Design, Leadership Development, Staff Development, Training Delivery, Leadership, Management, Cross-functional Team..., Recruiting, Team Building, Change Management, Employee Training, Analysis, Human Resources, Onboarding, Sales, Call Centers, Interviews
Education
California State University-East Bay
Biology
Peninsula Sports Inc. December 2012 - Present
eGain Communications May 2011 - December 2012
NorthwestWAN September 2008 - March 2011
Alarmpoint Systems November 2007 - August 2008
Cemaphore Systems December 2003 - August 2004
Hello Direct February 2002 - August 2003
Plantronics January 1997 - January 2001
Cabletron Systems March 1993 - November 1996
FLA. Orthopedics February 1992 - March 1993
Lanier Worldwide March 1990 - July 1991
Skills
Customer Service, Business Development, Negotiation, Microsoft Office, Enterprise Software, Microsoft Excel, PowerPoint, Outlook, Sales, Microsoft Word, Research, Editing, Strategic Planning, Social Media, Cold Calling, Lead Generation, Solution Selling, Salesforce.com, Sales Process, Teaching, Photoshop
Education
University of Idaho 1981 — 1986
Business Marketing, Business, Management, Marketing, and Related Support Services
Sabre Holdings May 2013 - Present
Nite Vision Entertainment/Universal Music Group March 2010 - Present
Metropolitan Washington Airports Authority June 2012 - May 2013
ARINC January 2009 - June 2012
Colt International LLC. February 2007 - September 2008
Hello Direct 2004 - 2005
The Hartford Insurance Group 2002 - 2005
US Navy August 1996 - June 2002
Skills
Flight Planning, Air Traffic Control, Flight Operations, Aviation, Sound Editing, Composers, Aircraft, Airports, Public Relations, Airlines, Aerospace, Flight Safety, Commercial Aviation, Customer Service, Logistics, Training, Microsoft Office, Team Building, Operations Management, Aircraft Maintenance, Project Planning, Military, Contract Negotiation, Flights, Management, Charter, Leadership, Civil Aviation, Piloting, Aeronautics, Transportation, Program Management, Social Media, Team Leadership, Avionics, Social Networking, Security Clearance, Process Improvement, Social Media Marketing, DoD, Sabre, Radar, Music, Marketing
Education
Embry-Riddle Aeronautical University 2011 — 2014
Professional Aeronautics, Professional Aeronautics
AGS Ground Schools 2009 — 2009
FAA Flight Dispatcher
FAA Academy Mike Monroney Aeronautical Center 2008 — 2008
Air Traffic Control Specialist, FAA Air Traffic Control Basics
Naval Air Technical Training Center 2000 — 2000
Air Traffic Control Specialist, Amphibious Air Traffic Control
Naval Air Technical Training Center 1996 — 1997
Air Traffic Controller Specialist, Air Traffic Control Specialist
Campanella Photo August 2003 - Present
campanella dot com September 1997 - Present
Disney Online 1996 - 1996
Claris Corporation 1993 - 1995
Adobe Systems 1992 - 1993
Hello Direct 1990 - 1991
Skills
Product Management, Digital Media, E-commerce, Photos, Social Media, Product Marketing, Photography, Start-ups
Education
Stanford University Graduate School of Business 1984 — 1987
MBA
Duke University
BA, Economics
San Mateo Medical Center October 2013 - January 2014
Real World Beta, LLC February 2012 - September 2013
lia sophia August 2010 - April 2012
LifeMasters Supported SelfCare August 2004 - December 2004
CompuCom April 2002 - June 2003
Cisco Systems February 1999 - September 2000
Hello Direct June 1998 - January 1999
Skills
Public Speaking, Microsoft Office, Event Planning, Negotiation, Time Management, Marketing, Social Media, Project Management, Customer Satisfaction, Management, Webex, Designing Marketing..., Amdocs Clarify, Business Objects, Process Flow..., Microsoft Project, Reporting & Analysis, Root Cause Analysis, Office Administration, SharePoint, Heavy Calendaring, Training, Confidentiality, Travel Arrangements, Sales, Outlook, Social Networking, Recruiting, MS Project, WebEx, Visio, Team Building, Human Resources, Analysis, Administrative..., Budgets, Leadership Development, Event Management, Data Entry, Employee Training, Customer Service, CRM, Microsoft Excel
Education
De Anza College
Business Administration, Management and Operations
Desert Schools Federal Credit Union July 2014 - Present
Motz Insurance Solutions December 2010 - Present
Gardenland Power Equipment 2002 - November 2010
Entercept Security Tech March 2001 - May 2002
iCommerce/Breakthrough Software June 2000 - July 2001
Hello Direct 1998 - 2000
Tab Products 1997 - 1998
Skills
Microsoft Office, Web Analytics, Management, Customer Service, Advertising, Networking, Account Management, Marketing, Sales, Social Networking, New Business Development, Social Media Marketing, Selling, Salesforce.com, Direct Sales
Education
California State University, Fresno 1990 — 1995
Bachelors of Science, Marketing
Pioneer High School 1986 — 1990
Acronis June 2013 - Present
Acronis July 2012 - June 2013
WebMinds Inc. November 2011 - July 2012
Hello Direct November 2009 - November 2011
PC Connection November 2008 - October 2009
Verizon December 1996 - July 2008
Skills
Web Analytics, Email Marketing, Customer Acquisition, E-commerce, Lead Generation, Affiliate Marketing, Product Development, Product Management, Product Marketing, Software Project..., Online Marketing, Marketing Communications, Google Adwords, Google Analytics, Usability Testing, Product Testing, Marketing Strategy, Website Promotion, Web 2.0, Social Media Marketing, Website Development, Technical Writing, Creative Writing, Inventor, Telecommunications, Teaching Experience, Sales Management, SaaS, Marketing Automation, Start-ups, Multi-channel Marketing, B2B, Analytics, Marketing Research, PPC, Strategic Partnerships, Teacher Training, SEO, Salesforce.com, B2B Marketing, CRM, Digital Marketing
Education
Boston University 2001 — 2004
Master of Science, Marketing - eCommerce
The George Washington University - School of Business 2000 — 2002
MSc, Project Management
University of Rhode Island 1983 — 1988
B.S., Human Sciences & Services
Surpass, LLC July 2011 - Present
Front Row Ticket Agency September 2008 - July 2011
Marketing Connections April 2008 - September 2008
Hello Direct March 2006 - April 2008
Education
Los Angelas Film School 2003 — 2004
Certificate in Film, Writing and Directing/ Film
Mount Washington College 2000 — 2002
Communications
Milgard Windows & Doors January 2014 - Present
Milgard Windows & Doors June 2013 - Present
Milgard Windows & Doors February 2012 - June 2013
Milgard Manufacturing April 2005 - November 2011
Pacific Plug and Liner April 2003 - April 2005
United Agri Products 2000 - 2002
Hello Direct 1998 - 1999
Skills
Process Improvement, Profit, Team Building, Operations Management, Lean Manufacturing, Continuous Improvement, Inventory Control, Purchasing, Budgets, Materials Management, Manufacturing, Product Development, Inventory Management, Negotiation, Kaizen, Warehousing, Supply Chain Management
Education
Heald College 1997 — 1999
AA, Computer Business
Fresno City College 1997 — 1998
Associate of Arts (AA), Computer Business
State of Virginia, Alcoholic Beverage Control March 2014 - Present
Havertys Furniture February 2011 - April 2012
Bluegreen Corporation April 2010 - February 2012
Intertek 2007 - 2008
REMXIT 2006 - 2007
Private Company June 2006 - September 2006
Disys 2004 - 2006
Comsys 2002 - 2004
Hello Direct 2000 - 2002
Skills
Full home design via..., Technical Recruiting, Software, Account Management, Recruiting, Applicant Tracking..., Sales Management, Directors, Vendor Management, Customer Satisfaction, Long-term Customer..., Customer Retention, Problem Solving, Sales Process, Profit Maximization, Professional Services, Strategic Planning, Event Management, Event Planning, Sourcing, Business Development, Leadership, Marketing Research, Negotiation, Contract Negotiation, Office Management, Budgets, Human Resources, Time Management, Management, Sales, CRM, Consulting, Team Building, New Business Development
Education
ITT Technical Institute-Norfolk 2012 — 2014
Associate of Applied Science
US Air Force 1983 — 1988
Nursing
Collin County Community College
Counseling
Indiana University School of Medicine
Nursing
northeastern High school
Tadco Supply August 2004 - October 2014
Hello Direct November 2002 - September 2003
North Coast Medical 1991 - 2000
Skills
Forecasting, Sales, Microsoft Office, Negotiation, New Business Development, Customer Service, Team Building, Inventory Management, Procurement, Account Management, Sales Operations
Education
San Jose City College 1983 — 1985
Business Administration and Management, General
Jabra February 2010 - July 2013
Hello Direct June 2009 - April 2010
Professional Staffing Group July 2006 - June 2009
Marriott International 2002 - 2006
Skills
Direct Sales, Customer Service, Business Strategy, Marketing, Marketing Strategy, Sales Process, Account Management, Solution Selling, Telecommunications, Salesforce.com, Key Account Management, Sales Operations, CRM, Channel Partners, Lead Generation, B2B, Sales Management, Management, Recruiting, Unified Communications, Sales, Call Centers
Education
Fitchburg State University
PayPal, an eBay company May 2007 - Present
Creative Labs, Inc. September 2005 - March 2007
PayPal, an eBay company February 2004 - May 2005
Hello Direct January 1997 - September 2003
Skills
Creative Strategy, User Experience, Content Management, Conciseness, Content Strategy, Content Development, Copywriting, Web Content, Web Content Management, CMS, Usability, Email Marketing, Information Architecture, Copy Editing, SEO copywriting, HTML, Editing, Content Writing, Editorial, Interaction Design, Advertising, Proofreading, User Interface Design, Ap Style, Web Editing, Marketing Copy, User Experience Design, Wireframes, User-centered Design
Education
San Jose State University 1989 — 1994
B.S., Journalism
Dyn October 2012 - March 2015
M2 Technologies November 2010 - March 2012
Kadient 2007 - August 2010
Hello Direct 2004 - 2007
Expert Server Group 1995 - 2004
Merisel 1993 - 1995
Skills
Account Management, Professional Services, Solution Selling, Consultative Selling, SaaS, Salesforce.com, Direct Sales, New Business Development, Resellers, Channel, B2B, Sales Process, Selling, DNS, Leadership, Sales Management, Lead Generation, Sales Operations, CRM, Storage, Virtualization, Business Development, Business Intelligence, Cold Calling, Channel Partners, Management, Go-to-market Strategy, Enterprise Software, Cloud Computing, Strategy, Sales
Education
Southern New Hampshire University 1989 — 1993
BS, Marketing
Acton Boxborough
IBM January 2013 - Present
Park City Utah Vacation Rental August 2007 - Present
IBM January 2013 - January 2015
Panasonic System Communications Company of North America August 2011 - June 2012
Avistar Communications April 2010 - July 2011
LifeSize Communications-a Division of Logitech International October 2008 - March 2010
BT Conferencing June 2001 - September 2008
Hello Direct June 2000 - June 2001
Gateway Computers October 1993 - April 2000
Skills
Blue Jeans, SaaS, Salesforce.com, Microsoft CRM, Unified Communications, H.323, Cloud Computing, Polycom Video..., LifeSize Video..., Tandberg, New Business Development, Solution Selling, VDI, Lync, SIP, Polycom, Avistar, Panasonic HDVC, Skype, Radvision, Digital Media, Contract Negotiation, Contract Management, Cloud Applications, Video Conferencing, Masergy, Managed Services
Education
The University of South Dakota
Mass Communications and Advertising
PC Connection, Inc. May 2014 - June 2014
Sennheiser USA February 2012 - December 2013
Wells Fargo Advisors, LLC July 2010 - February 2012
Manchester VNA 2000 - 2012
GBH Communications June 2008 - July 2010
Hello Direct February 2005 - June 2008
GN Netcom April 2003 - February 2005
GN Netcom October 2000 - April 2003
GN Netcom November 1999 - October 2000
Skills
New Business Development, Telecommunications, Strategic Planning, Lead Generation, Account Management, Direct Sales, Sales Process, Sales Management, Sales, Business Development, B2B, Solution Selling, Cold Calling, CRM, Contract Negotiation, Team Leadership, Channel Partners, Selling, Product Management, Customer Service, Marketing Strategy, Product Marketing, Management, Unified Communications, Strategy, Sales Operations, Leadership, VoIP, Marketing, Customer Retention, Training, Program Management, Salesforce.com, SaaS, Sales Presentations, Competitive Analysis, Budgets, Strategic Partnerships, Cross-functional Team..., Key Account Management, Forecasting, Customer Satisfaction, Team Building, Wireless, International Sales, P&L Management, Start-ups, Business Planning, Selling Skills, Call Centers
Education
Southern New Hampshire University 2010 — 2014
MS, Community Mental Health Counseling (Child & Family Focused)
Southern New Hampshire University 2008 — 2010
BS, Business Administration
McIntosh College 1994 — 1996
ABS, Criminal Justice
Comcast April 2013 - Present
American Red Cross February 2013 - Present
The Nagler Group November 2012 - March 2013
eCoast September 2009 - August 2012
Karen O'Neil December 2008 - January 2010
Gila Corp November 2008 - May 2009
Hello Direct October 2005 - September 2008
Fidelity Investments May 2004 - October 2005
Smiths Medical February 2003 - May 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Coaching, Sales, Data Entry, Public Speaking, Customer Satisfaction, Lead Generation, Sales Management, B2B, Call Centers, Leadership, Cold Calling, Time Management, CRM, Project Planning, Recruiting, Sales Operations, Business Development, Solution Selling, Inventory Management, Direct Sales, Customer Retention, Salesforce.com, Telecommunications, Leadership Development, Security, New Business Development, Social Networking, Process Scheduler, Social Media Marketing, Networking, Strategy, Process Improvement, Event Planning
Education
Walden University 2010 — 2012
MS, Psychology, Terrorism and Security, 3.4
University of Phoenix 2010 — 2010
Masters, Psychology
Keene State College 1997 — 2002
Bachelor of Arts, Social Psychology
Constant Contact January 2015 - Present
Constant Contact 2012 - January 2015
Constant Contact 2011 - 2012
Turbotek Computer Corporation 2010 - 2011
BlueRaven Technology(formerly PreOwned Electronics)(now ReverTech Solutions 2007 - 2010
Hello Direct 2003 - 2007
Time Warner Cable 2001 - 2003
MediaOne(ATT Broadband/ Now Comcast) 1998 - 2001
1/110th Cav SQDRN 26th Yankee Infantry Division " YANKEE EYES" April 1988 - May 1994
Skills
Email Marketing, Sales Management, Team Leadership, Growth Strategies, B2B, Marketing Strategy, E-commerce, Channel Partners, SaaS, Salesforce.com, Lead Generation, Solution Selling, Strategic Partnerships, Channel, Multi-channel Marketing, Sales Process, Go-to-market Strategy, Account Management, Product Marketing, CRM, New Business Development, Sales, Team Building, Analytics, Leadership, Sales Operations, Customer Retention, Direct Sales, Cloud Computing, Sales Enablement, Management, Business Development, Direct Marketing, Demand Generation, Strategy, Online Marketing, Customer Experience, Marketing, Web Analytics, Cold Calling, Selling, Start-ups, Cross-functional Team..., Project Management, Staff Development, Team Management, Teamwork, Managing Complex Sales, Team Motivation
Education
Dracut High School
College Prep
Fitchburg State College
B.S., Psychology
Robert Half Technology June 2015 - Present
Randstad September 2011 - June 2015
DSI May 2011 - September 2011
Hello Direct June 2009 - May 2011
BlueRaven Technology September 2007 - June 2009
PC Connection October 2004 - September 2007
Skills
Account Management, Sales, Cold Calling, New Business Development, Time Management, Human Resources, Direct Sales, Sales Management, Strategic Planning, Lead Generation, Microsoft Office, Sales Process, Solution Selling, Recruiting, CRM, Computer Hardware..., Computer Hardware, Customer Service, Software
Education
Hesser College 2001 — 2002
Criminal Justice
Pinkerton Academy 1996 — 2000
Yes, General
Comcast Cable January 2014 - Present
Staples 2007 - 2013
Staples 2005 - 2007
Staples 2004 - 2005
Hello Direct 2003 - 2004
PC Connection 2002 - 2003
Compaq 1998 - 2001
Digital Equipment Corporation 1992 - 1998
Digital Equipment Corporation 1984 - 1992
Digital Equipment Corporation 1980 - 1984
Skills
Training, Sales Process, Coaching, Sales Presentations, Sales, B2B, Account Management, Product Marketing, Business Development, Direct Sales, Sales Operations, Enterprise Software, Competitive Analysis, Management, Lead Generation
Education
Southern New Hampshire University 2015 — 2019
MBA
Thomas College 1974 — 1977
Bachelor of Science (BS), Management
The Nagler Group July 2012 - Present
On Call International January 2012 - July 2012
Easter Seals NH August 2010 - September 2011
Hello Direct August 2008 - July 2010
Nestlé Waters North America May 2007 - August 2008
Comcast October 2004 - April 2007
Skills
Salesforce.com, Customer Satisfaction, Direct Sales, Account Management, Cold Calling, Lead Generation, Customer Service, Mentoring, Qualifying Prospects, Sales Operations, Sales, Recruiting, Time Management, Marketing, Sales Process, Call Centers, Leadership, B2B, Customer Retention, Selling, Employee Training, Human Resources, Sales Management, Temporary Placement
Education
Framingham State College 2003 — 2004
MA, Sociology
Northern Essex Community College 2000 — 2003
Associates Degree, Liberal Arts
Vantiv January 2014 - Present
Litle & Co. November 2011 - January 2014
Chase Paymentech December 2006 - November 2011
Chase Paymentech December 2006 - July 2010
Hello Direct 2005 - 2006
Skills
E-commerce, Payment Processing, Retail Solutions, Credit Card Processing, Payment Solutions, Electronic Payments, Merchant Services, Online Payments, Payment Gateways, Credit Cards, Payments, Consultative Selling, Mobile Payments, B2B, Direct Sales, Debit Cards, Account Management, Payment Card Processing, Acquiring, E-payments, Payment Systems, Selling, Strategic Partnerships, Sales
Education
Southern New Hampshire University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Organizational Leadership
University of New Hampshire 2000 — 2002
Associate of Science (A.S.), Business Management
By Appointment Only, Inc. (BAO) July 2013 - Present
Estee Lauder, Bobbi Brown July 2012 - Present
Patches of Wisdom September 2008 - Present
Marketing Connections March 2007 - July 2008
Hello Direct February 2005 - June 2007
Southern New Hampshire University 2003 - 2004
Skills
Sales Management, Telemarketing, Logistics, Customer Service, Excel, Word, Territory, Selling, PowerPoint, Research, New Business Development, Customer Relations, Outbound, Sales Support, Prospects, Consultative Selling, Inbound, Account Management, Lead Generation, Customer Satisfaction, LTL, Promotions, Scheduling, B2B, Planning, Call Center, Negotiation, Product Knowledge, Freight, Shipping, Transportation, Product Development, Cold Calling, Creative Problem Solving, Creative Concept..., Creative Strategy, Creative Writing, Start-ups, Marketing Strategy, Direct Sales, Email Marketing, Salesforce.com, Social Media, Sales Process, Online Marketing, Social Media Marketing, Strategic Planning, Direct Marketing, Retail, Team Building
Education
Southern New Hampshire University 1998 — 2003
Business Administration and Management, General
west 1993 — 1997
iRobot January 2014 - Present
Keurig, Inc. May 2010 - January 2014
Hello Direct May 2004 - May 2010
Outpost.com May 2000 - 2002
Funnybone 1995 - 2000
Education
Tufts University 1989 — 1992
BA
SMFA - School for the Museum of Fine Arts 1988 — 1992
BFA, Illustration and Design
Monsterrat College of Art 1987 — 1987
painting and anatomy
Massachusetts College of Art
Illustration
Hello Direct March 2014 - Present
Skills
Sales, Account Management, Management, New Business Development, Direct Sales, Customer Service, Customer Satisfaction, Business Development, Cold Calling, Call Centers, Solution Selling, Sales Process, Sales Operations, B2B, Salesforce.com, Lead Generation, Telecommunications, Managed Services, VoIP, Channel Partners, Sales Management, CRM, Strategic Partnerships
Education
Keiser College 1997 — 1999
Associate of Science (A.S.), Medical/Clinical Assistant, 3.94
Merrimack High School 1988 — 1992
OpFocus, Inc. June 2015 - Present
AES Corporation April 2014 - June 2015
Ipswitch, Inc. July 2009 - March 2014
Hello Direct September 2008 - January 2009
PC Connection October 2005 - September 2008
Amherst Technologies April 1998 - October 2005
Merisel March 1993 - March 1998
Skills
Business Analysis, Project Management, Salesforce.com, Solution Selling, Cloud Computing, Enterprise Software, Channel Partners, Account Management, Sales Enablement, Lead Generation, Sales Process, Direct Sales, Sales Operations, Sales Management, CRM, New Business Development, B2B, Forecasting, Leadership, Sales, Strategic Planning, Management, ERP
Education
University of Maine 1979 — 1984
BA, Journalism/Advertising
Sand Hill Angels January 2014 - Present
jUXtworks October 2011 - Present
Create with Context January 2010 - October 2011
Kate Allison 2008 - 2010
Earthlink, Inc. October 2006 - December 2007
Kate Allison 2004 - 2006
Hello Direct November 1999 - October 2003
Shelley Taylor & Associates 1999 - 1999
S’Regie and STVc June 1998 - October 1998
The Hearst Corporation 1997 - 1998
Skills
Notary Public, Creative Problem Solving, Organizing, Attention To Detail, Vendor Management, Event Planning, Aesthetics, People Skills, Personal Shopping, Email Marketing, Marketing Communications, Direct Marketing, Digital Marketing, Lead Generation, Cooking, Vegetarian Cooking, CRM, Management, User Experience, Negotiation, Project Planning, Event Management, E-commerce, Training, Salesforce.com, Social Media, Marketing, Strategy, Start-ups, Marketing Strategy, Leadership
Education
The American University of Paris (AUP) 1992 — 1997
BA
Boston University 1993 — 1993
"semester abroad"
Menlo Atherton High School 1989 — 1992
The Qt Company March 2011 - Present
Nokia-Qt Development Frameworks July 2009 - March 2011
Jingle Networks, provider of 1-800FREE411 June 2006 - July 2008
LoanCity January 2005 - May 2006
Arena Solutions 2004 - 2005
Connection to eBAY - C2e July 2004 - November 2004
RealNames Corporation June 2001 - July 2002
Zoho Corporation January 2000 - April 2001
Hello Direct 1994 - 2000
Skills
Sales Operations, Salesforce.com, SaaS, Start-ups, Cross-functional Team..., Enterprise Software, Product Marketing, Cloud Computing, Lead Generation, Direct Sales, CRM, Strategy, Partner Management, Telecommunications, Business Strategy, Integration, Leadership, Sales, Process Improvement, Marketing
Education
University of California, Santa Cruz
BA, Environmental Studies
Datalink June 2015 - Present
SIGMAnet August 2013 - Present
Cisco October 2005 - Present
Datalink 2015 - 2015
Extreme Networks 2004 - 2005
Cisco Systems October 1999 - July 2004
Hello Direct 1998 - 1999
Acuson Corp 1990 - 1998
Skills
Channel, Cloud Computing, Solution Selling, Managed Services, Vendor Management, Sales Operations, Sales, Contract Negotiation, Sales Process, Unified Communications, Telecommunications, Leadership, Storage, Pre-sales, Mobile Devices, Salesforce.com, Management, Security, Go-to-market Strategy, Ethernet, Professional Services, VoIP, Data Center, Strategic Partnerships, Partner Management, Wireless, CRM, Cross-functional Team..., Business Alliances, Forecasting, Cisco Technologies, Channel Partners, Resellers, Lead Generation, Training, Product Marketing, IP, Networking, Process Improvement, Account Management, Video Conferencing, Enterprise Software, MPLS, Direct Sales, Change Management, Virtualization, Business Planning, New Business Development, Network Security, Demand Generation
Education
University of Phoenix-Southern California Campus 2011 — 2013
Master of Business Administration (MBA) Honors Student, Business Administration, Management and Operations, 3.70 GPA
University of Phoenix
BSB/M
Advance Auto Parts August 2014 - Present
Advance Auto Parts April 2009 - Present
Symantec September 2008 - May 2009
West Marine July 2007 - August 2008
SHOP.COM June 2005 - July 2007
Hello Direct September 1993 - December 2004
Skills
Business Operations..., Project Execution, B2B eCommerce, User Experience, Merchandising, E-commerce, Customer Acquisition, Multi-channel Marketing, Direct Marketing, Lead Generation, Online Advertising, Product Marketing, SaaS, Email Marketing, Web Analytics, Analytics, Product Management, Salesforce.com, Project Management
Education
Stanford University 1999 — 2000
Executive Business Degree
University of San Diego 1973 — 1977
BS
GS Business Consulting February 2009 - Present
BackCheck July 2013 - April 2014
Trader Corporation January 2011 - November 2011
StubHub January 2010 - March 2010
StubHub, an eBay Company October 2006 - January 2009
HomeGain July 2004 - June 2006
Hello Direct January 2003 - December 2003
Canadian National Swimming Team August 1973 - August 1982
Skills
Sales Operations, Sales Management, Management, Strategic Planning, Strategy, Coaching, Forecasting, Sales, Leadership, Negotiation, Customer Satisfaction, Salesforce.com, Account Management, Budgets, Team Building, Training, Customer Service, Problem Solving, B2B, Business Planning, Online Marketing, Marketing Strategy, Outsourcing, Product Marketing, Social Media Marketing, International Sales, Start-ups, P&L Management, Solution Selling, Market Research, Analysis, Lead Generation, Marketing Communications, Strategic Partnerships, Entrepreneurship, Business Development, Online Advertising, Direct Sales, Budgeting, New Business Development, Business Strategy, Selling, Sales Process, E-commerce, Competitive Analysis, Project Planning, Inside Sales, Consultative Selling, Colleague Development, Team Leadership
Education
St. Mary's College of California 1996 — 1997
MBA, International Business, With Honors
University of California, Berkeley 1976 — 1995
BA, Economics
Comcast May 2009 - Present
Unifund, LLC September 2007 - May 2009
Kaspersky Lab January 2006 - September 2007
Hello Direct 2003 - 2006
Dr Solomon's Software 1995 - 1998
Skills
Project Management, Vendor Management, Operating Systems, Training, Salesforce.com, IP, Sales, Cross-functional Team..., VoIP, Wireless, Strategic Partnerships, Technical Support, Sales Operations, Management, SaaS, Cloud Computing, Employee Training, Unified Communications, Customer Service, Microsoft SQL Server, Managed Services, Solution Selling, Networking, Product Management, Troubleshooting, Security, Customer Satisfaction, Process Improvement, Sales Process, Windows, Team Leadership, Customer Retention, Disaster Recovery, Retail, New Business Development, Windows 7, Telecommunications, Lead Generation, Direct Sales, Software Documentation, TCP/IP, Account Management, Business Analysis, B2B, Call Center, Enterprise Software, CRM, Program Management, Call Centers, Virtualization
Education
Franklin Pierce University 1989 — 1992
Dover Saddlery February 2012 - Present
eInvite LLC April 2011 - February 2012
Brady Corporation June 2009 - April 2011
Hello Direct August 2008 - June 2009
Hello Direct June 2007 - July 2008
Elderhostel March 2003 - June 2007
divine, Inc. January 1999 - October 2002
FutureTense November 1995 - March 1999
WSI September 1995 - November 1995
WSI September 1989 - September 1995
Skills
Web Analytics, SEM, SEO, Email Marketing, E-commerce, CSS, Analytics, Advertising, PPC, Social Media, Marketing, Dreamweaver, HTML, JavaScript, Graphic Design, Affiliate Marketing, Flash, Project Management, Web Applications, Web Marketing, Multi-channel Marketing, XML, Photoshop, Management, Lead Generation, Marketing Strategy, Social Media Marketing, Web Development, Online Advertising
Education
Plymouth State University 1985 — 1989
BS, Meteorology
Logility August 2011 - Present
TheNextRound, Inc. October 2008 - August 2011
ScerIS October 2006 - October 2008
Hello Direct October 2003 - October 2006
Logility 1997 - 2002
Axint Technologies 1995 - 1997
Dynamics Research 1989 - 1994
Skills
C#, SQL, .NET, ASP.NET, Microsoft SQL Server, C++, Software Development, Databases, JavaScript, Web Services, Visual Studio, XML, IIS, jQuery, Business Analysis, Agile Methodologies
Education
Framingham State College 1984 — 1988
Bachelor of Science (BS)
Yellowfin May 2015 - Present
Act-On Software, Inc. August 2014 - May 2015
Oracle May 2013 - August 2014
Pragmatic Works April 2011 - May 2013
Experience, Inc April 2010 - March 2011
Hello Direct February 2009 - January 2010
Teamstudio July 2008 - December 2008
Monster Worldwide November 2005 - May 2008
Skills
Customer Retention, Customer Experience, Customer Service, Net Promoter Score, Social Analytics, Social Listening, SaaS, CRM, Business Intelligence, New Business Development, Sales, Salesforce.com, B2B, Business Development, Sales Management, Enterprise Software, Solution Selling, Account Management, Lead Generation, Sales Process, Cold Calling, Direct Sales
Education
Merrimack College 1996 — 2001
BS, Management
Central Catholic High School
Broncus Medical April 2012 - Present
Geneva CleanTech November 2008 - February 2013
Broncus Technologies May 2010 - April 2012
IntelliDx July 2008 - January 2010
Medical Device & Clean Technology Product Development August 2007 - February 2009
Intuitive Surgical June 2006 - May 2007
Intuitive Surgical March 2002 - June 2006
Hello Direct 1997 - 2001
Hello Direct 1996 - 1997
Hello Direct 1994 - 1996
Skills
Program Management, Product Development, International Project..., Materials Science, Fracture Mechanics, Failure Analysis, Plastic Injection..., Intellectual Property..., User Interface Design, User Experience, Design of Experiments, Mergers and Acquisitions, Fundraising, Regulatory Affairs, Quality Assurance, Start-ups, Hiring, Supply Chain Management, FDA, Systems Engineering, Medical Devices, Technical Writing, Ergonomics, Intellectual Property, Engineering Management, FMEA, R&D, Cross-functional Team..., Product Launch, Manufacturing, Injection Molding, ISO 13485, Business Development, Quality System, Management, Design for Manufacturing, Project Management, Design Control, Semiconductors, Engineering, Leadership, V&V, Biomedical Engineering, Commercialization, Entrepreneurship, CAPA, Patents, Validation, Technology Transfer, Mergers & Acquisitions
Education
San Jose State University 1991 — 1994
Bachelor of Science, Industrial & Systems Engineering
West Valley College 1990 — 1991
AS, Physical Science
Comcast February 2014 - Present
Windward Petroleum September 2012 - February 2014
GN Netcom January 2009 - February 2012
Hello Direct 2003 - 2009
2005-2008 Hello Direct 2003 - 2008
2003 Skillsoft Corporation 2002 - 2003
PC Connection, Inc January 1993 - January 2002
PC Connection 1993 - 2002
Skills
Sales Process, Sales, Channel, Training, Program Management, Leadership, Solution Selling, Salesforce.com, Direct Sales, Account Management, SaaS, Sales Management, Marketing, Key Account Management, Selling, Strategic Partnerships, Enterprise Software, Team Leadership, B2B, Selling Skills, Channel Partners, Software Industry, Product Management, Customer Service, Managed Services, Go-to-market Strategy, Sales Presentations, Management, Marketing Strategy, Product Marketing, Unified Communications, New Business Development, Contract Negotiation, Customer Retention, Professional Services, Lead Generation, Cold Calling, Negotiation, Process Improvement, Telecommunications, Sales Operations, Business Development, VoIP, CRM, Cross-functional Team..., Coaching, Strategy, Channel Sales, Competitive Analysis, Call Centers
Education
Notre Dame College 1981 — 1984
B.S., Microbiology
Notre Dame College
Bachelor of Science, Microbiology, General
Hello Direct
Skills
Account Management, Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Microsoft Excel, Microsoft Office
Education
Saint Anselm College 1999 — 2004
Saint Anselm College 1999 — 2004
Bachelor of Arts (BA), English Language and Literature, General
IBM Business Analytics May 2014 - Present
IBM April 2008 - July 2013
Hello Direct June 2007 - April 2008
Chase Paymentech Solutions June 2003 - June 2007
Chase Paymentech Solutions July 1993 - June 2007
Skills
Mobile Payments, SaaS, Payments, Product Management, Cloud Computing, Strategic Partnerships, Client Relations Skills, Project Coordination, Direct Sales, Sales Process, Customer Retention, Customer Satisfaction, Customer Experience, Product Demonstration, Sales Enablement, Sales, Solution Selling, Sales Operations, Enterprise Software, Project Management, Channel Partners, E-commerce, Demand Generation, Go-to-market Strategy, Partner Management, Software Industry, CRM, Salesforce.com
Education
Southern New Hampshire University 1995 — 1998
Harris Corp. April 2015 - Present
Jabra 2003 - Present
Hello Direct April 2014 - March 2015
Hello Direct November 2003 - March 2015
Jabra 2003 - March 2015
Education
Bunker Hill Community College 1976 — 1978
Associate of Science, Criminal Justice
Woburn High School
Jabra 2008 - Present
Hello Direct August 2003 - 2008
Varian Semiconductor 2001 - 2003
Hewlett-Packard / Indigo America 1997 - 2001
Skills
B2B, Negotiation, Multi plant..., Forecasting, Inventory Management, Process Improvement, Transportation, Distribution Center..., Distribution Strategies, Logistics Management, International Logistics, Strategic Planning, Microsoft Excel, Demand Planning, Purchasing Processes, Channel, Channel Partners, Sales Process, Account Management, Product Marketing, Sales Operations, Sales Management, Strategy, Direct Sales, Solution Selling, Management
Education
University of Massachusetts Lowell
BS, Business Management
Hello Direct October 2000 - Present
Jabra 2000 - Present
Skills
Sarbanes-Oxley Act, Forecasting, Hyperion Enterprise, Accounting, ADP Payroll, Budgets, Payroll, Process Improvement, Analysis, Microsoft Dynamics, Microsoft Excel, Telecommunications, Revenue Recognition, FRx, Inventory Management, Strategic Planning, ERP, Start-ups, Account Management
Education
University of New England 1989 — 1992
Accounting and Finance
Sundia Corporation October 2011 - Present
Sundia Corporation September 2004 - December 2011
Avida Corporation January 2004 - September 2004
Hello Direct April 2001 - January 2004
Greatentertaining.com January 2000 - March 2001
Odwalla January 1994 - January 2000
PepsiCo June 1989 - January 1994
Skills
Strategic Planning, Start-ups, Logistics, Profitability, Consumer Products, Negotiation, Sales Management, Product Development, New Business Development, Licensing, Team Building, Marketing Strategy, Operations Management, E-commerce, Sales, Leadership, Food, Business Strategy, Strategy, Management, Change Management, Forecasting, Profit, Marketing, P&L Management, Supply Chain, Pricing, Cross-functional Team..., Key Account Management, Sourcing, Entrepreneurship, Marketing Management, Competitive Analysis, Market Research, Inventory Management, Contract Negotiation, Strategic Partnerships
Education
Cornell University - Johnson Graduate School of Management 2014 — 2014
Executive Education
University of California, Berkeley 1984 — 1988
Identifix, Inc. September 2011 - April 2012
Lincoln College of New England January 2011 - August 2011
X-Charge March 2008 - May 2009
answer Financial January 2006 - April 2007
Hello Direct 1999 - 2002
Home savings 1995 - 1997
tct technical training 1991 - 1993
Skills
Salesforce.com, Marketing Strategy, Strategic Planning, Sales, E-commerce, Program Management, Account Management, Management, Sales Management, Sales Process, Lead Generation, Solution Selling, New Business Development, Sales Operations, Strategic Partnerships, B2B, Cold Calling, Selling, CRM, Competitive Analysis, Customer Retention, Product Marketing
Education
San Jose State University 1983 — 1987
Castro's Backroom September 2014 - Present
SPS Spindle Parts & Service August 2011 - Present
Bringrr Systems March 2011 - August 2011
Hello Direct March 2009 - March 2011
PC Connection January 2005 - March 2009
Skills
Account Management, Business Development, Sales, Direct Sales, Sales Operations, Sales Management, New Business Development, Cold Calling, Sales Process, Solution Selling, Salesforce.com, B2B, Channel Partners, Outside Sales, Selling, Sales Presentations, SaaS, Telecommunications, Enterprise Software, Product Development
Education
New Hampshire Technical Institute 2000 — 2002
CSI Mortgage Mortgage Loan OfficerJPMorgan ChaseFebruary 2002 - April 2004
Hello Direct May 1992 - August 1999
Skills
Sales, Management, Technical Recruiting, Marketing, Recruiting, Employee Relations, Marketing Strategy, Business Planning, Account Management, Team Building, Team Management, Selling, Microsoft Office, Project Management, Benefits Negotiation, Sales Operations, New Business Development, B2B, Executive Search, Business Strategy, Talent Acquisition, Direct Sales, Program Management, Leadership, Strategic Partnerships, Salesforce.com, Applicant Tracking..., Email Marketing, Cold Calling, Internet Recruiting, Sales Management, Strategic Planning, Contract Negotiation, Screening, Negotiation, Telecommunications, Solution Selling, Social Media Marketing, Business Development, College Recruiting, Customer Service, Product Marketing, Online Advertising, Team Leadership, Sourcing, Talent Management, Coaching, Lead Generation, Outlook, Contract Recruitment
Education
De Anza College 1983 — 1984
Gavilan College January 2015 - Present
Goodwill Industries SV/West Valley CC February 2013 - Present
Gavilan College May 2006 - Present
Campbell Adult and Community Education 2010 - 2013
CACE 2010 - 2012
MetroEd January 2009 - June 2010
Morgan Hill Unified/Community Adult School January 2004 - June 2009
Hello Direct March 1996 - February 1997
ATronics International Inc. 1991 - February 1996
Apple One Employment Services January 1986 - August 1990
Skills
Curriculum Design, Teaching English as a..., Adult Education, Curriculum Development, ESL, Higher Education, Teaching, Tutoring, Courses, Educational Technology, Instructional Design, E-Learning, Classroom, Career Counseling, Grant Writing, Educational Leadership, Program Development, Public Speaking, Staff Development, Literacy, Teacher Training, Intercultural..., Student Counseling, Lesson Planning, Distance Learning, Program Management, College Teaching, Instructional Technology, International Education, University Teaching, Academic Advising, Language Teaching, Teaching Adults
Education
San Jose State University 2005 — 2010
MA, TESOL
California State University-East Bay 1989 — 1991
BS, Business-Management/Marketing
Henry M. Gunn High School 1978 — 1979
HS
Taipei American School 1972 — 1978
HS
Headsets.com February 2014 - Present
Windstream Communications October 2010 - February 2014
Hello Direct May 2003 - January 2009
Compaq 2000 - 2005
New Horizons Computer Learning Center 2002 - 2003
Digital Equipment Corporation 1985 - 1988
Skills
Business Development, Direct Sales, New Business Development, Lead Generation, Sales, Selling, Inside Sales, Solution Selling, Account Management, Sales Process, Salesforce.com, Customer Retention, Customer Service, Call Centers, B2B, Headsets, Sales Management, Management
Education
University of Massachusetts, Amherst 1974 — 1976
BA, Elementary Education
Endicott College 1972 — 1974
AA, Elementary Education
Juniper Networks December 2013 - Present
Copy Express January 2010 - December 2013
BNI Synergy Partners 2012 - 2012
Verizon June 2008 - November 2009
Comcast June 2007 - June 2008
Hello Direct 2006 - 2007
Skills
Sales Operations, Business Development, Solution Selling, Lead Generation, Managed Services, Account Management, Telecommunications, Sales Process, Direct Sales, Selling, Salesforce.com, Cold Calling, Sales, B2B, Call Centers
Education
Middlesex Community College
Concord Regional Visiting Nurse Association July 2013 - Present
Catholic Medical Center October 2011 - July 2013
Ridgewood Center September 2009 - August 2010
Rivier College School of Nursing September 2008 - April 2010
Hello Direct 2003 - 2008
Polaroid Corporation May 1993 - July 1998
Skills
Nursing, Patient Education, Healthcare, Clinical Research, Acute Care, Medicine, IV, Wound Care, Medical/Surgical, Orthopedic, Direct Patient Care, Customer Service
Education
Rivier College 2007 — 2012
BSN, Nursing
Purdue University 1989 — 1993
B.S, Mechanical Engineering
Hello Direct July 2003 - January 2006
New England Business Service, Inc. 1988 - 1990
Skills
Copy Editing, Marketing Communications, Newsletters, Editing, Copywriting, Web Content, Proofreading, Social Media, Blogging, Direct Mail, Catalogs, Public Speaking, Social Media Marketing, Creative Writing, Research, Facebook, Content Development, Books, Press Releases, Customer Service
Education
Tufts University 1979 — 1983
B.A., English
Raytheon August 2010 - Present
Raytheon March 2009 - August 2010
Pannaway Technologies May 2008 - March 2009
Sanmina-SCI January 2007 - April 2008
Jabil August 2006 - December 2006
Hello Direct 2002 - 2005
PC Connection 2001 - 2002
Skills
Management, CRM, Cross-functional Team..., Supply Chain Management, Logistics, Six Sigma, Procurement, Strategic Sourcing, Supply Chain, Process Improvement, Lean Manufacturing, Manufacturing, Program Management, Inventory Management, Strategy, Purchasing, Supply Management, MRP, Operations Management, Materials Management, Continuous Improvement
Education
Eastern Nazarene College 2000 — 2002
BS, Business Administration
United States Merchant Marine Academy 1993 — 1997
BS, Marine Transportation and Logistics
Hello Direct January 2006 - Present
Hello Direct/GN Netcom 2006 - Present
Hello Direct a GN US Company 2006 - Present
Hello Direct (GN Netcom / Jabra) 2006 - Present
Skills
Solution Selling, B2B, CRM, Sales Process, Sales Operations, Lead Generation, Direct Sales, Sales Management, Channel Partners, New Business Development, Account Management, Business Development, Unified Communications, Product Management, Salesforce.com, Cold Calling, SaaS, Enterprise Software, Sales, Cloud Computing, Professional Services, Strategic Partnerships, Selling, Call Centers, Managed Services, Demand Generation, Customer Retention, Go-to-market Strategy, Key Account Management
Education
Providence College 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
Hello Direct September 2005 - January 2009
Education
Southern New Hampshire University 1995 — 2003
MBA, BUSINESS ADMINISTRATION
Easter Seals NH March 2010 - Present
Suburban Propane March 2009 - March 2010
KBW Financial Staffing & Recruiting March 2009 - March 2010
HELLO DIRECT 2002 - 2009
GN NETCOM 2002 - 2009
Sally Beauty Company July 1984 - July 2002
Education
Manchester Community College 2010 — 2010
CERTIFICATE, PAYROLL
MANCHESTER COMMUNITY COLLEGE 2008 — 2010
CERTIFICATE, ACCOUNTING
Plymouth State University 1971 — 1975
BACHELOR, EDUCATION
Balanced Healthcare Receivables, LLC June 2012 - Present
Richard J. Boudreau & Associates May 2011 - September 2012
Windham Professionals January 2010 - May 2011
Hello Direct June 2005 - December 2009
Hello Direct 2006 - 2008
Skills
Customer Satisfaction, Call Center, Forecasting, Account Management, Customer Service, Cold Calling, Telemarketing, Coaching, Training, Telecommunications, Salesforce.com, Project Management, Direct Sales, Strategic Planning, PowerPoint, Lead Generation, Research, Outlook, Negotiation, Sales, CRM, Start-ups, Microsoft Office, Customer Retention, Sales Presentations, Sales Management, Selling, New Business Development, B2B, Insurance, Debt Management, Team Leadership, Contract Negotiation, Sales Operations, Call Centers, Business Development, Management, Credit, Inventory Management, Solution Selling, Sales Process, Analysis, Team Building, Debt Settlement, Leadership, Business Analysis, Microsoft Excel, Process Improvement, Time Management, Budgets
Education
Southern New Hampshire 2012 — 2016
Bachelor's degree, Psychology
University of Phoenix 2008 — 2010
Assoicates of Arts, IT/Networking
PPMSS Seminar, Boston MA
PPMSS Seminar, Boston MA
SANS Institute 2012 - 2014
Saba Software, Inc. November 2009 - 2012
Oracle Corporation March 2004 - June 2009
Hello Direct 2002 - 2004
AT&T - SBC 1998 - 2002
Sun Microsystems 1996 - 1998
Worldtalk Corporation 1995 - 1996
Digital Tools 1993 - 1995
CA Technologies 1988 - 1993
Skills
Sales Process, Solution Selling, Business Development, Enterprise Software, Sales, Sales Operations, SaaS, Direct Sales, Channel Partners, B2B, Marketing, Salesforce.com, Telecommunications, Leadership, Cloud Computing, Program Management, Management, Strategic Partnerships, Training, Contract Negotiation, Demand Generation, New Business Development, Project Management
Education
University of California, Los Angeles
Bachelor's Degree, Sociology
Seacoast Scaffold August 2014 - Present
The Mortgage Specialists, Inc. November 2013 - January 2014
Veracode August 2012 - November 2013
Wireless Zone - Verizon Wireless Premium Retailer June 2006 - June 2012
Hello Direct October 2004 - June 2006
MB Tractor & Eqipment October 2001 - October 2003
IONA Technologies April 2000 - August 2001
Corporate Software & Technology January 1993 - April 2000
Wang Laboratories March 1983 - December 1992
Skills
Account Management, Sales Management, Direct Sales, Solution Selling, Sales Process, Leadership, Salesforce.com, Management, Sales, Job Coaching, Team Building, Marketing, Networking, Strategic Planning
Education
University of Massachusetts at Lowell 1980 — 1984
Bachelor of Science (BS), Criminalistics and Criminal Science
Presidio May 2015 - Present
Bain & Company August 2010 - April 2015
Babson College June 2010 - August 2010
GN Netcom January 2007 - January 2010
HELLO DIRECT January 2007 - January 2010
Grassroots Campaigns July 2005 - January 2007
Skills
Payroll, Employee Benefits, Performance Management, ADP Payroll, Employee Relations, Deferred Compensation, Recruiting, Talent Acquisition, Training, Benefits, ADP, Compliance, Administration, Ceridian, Payroll Processing, Start-ups, Ultipro, Workday
Education
University of Portland
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast Cable May 2009 - Present
Comcast 2009 - Present
Hello Direct/GN Netcom 2004 - 2010
Hello Direct 2004 - 2009
Skills
Customer Satisfaction, Telecommunications, Call Center, Troubleshooting, Sales Operations, Call Centers, VoIP, Salesforce.com, Sales, Account Management, Sales Process, Microsoft Excel, Customer Service, Cold Calling, Managed Services, Outlook, Team Leadership, Customer Retention, Microsoft Office, Process Improvement, Data Entry, Management, Direct Sales, Cross-functional Team..., Wireless, Process Scheduler
Education
Southern New Hampshire University
Business/Accounting
Dextrys March 2011 - July 2012
By Appointment Only, Inc. June 2005 - March 2011
Hello Direct July 2003 - February 2005
Telemarketing Contact Corp June 2002 - July 2003
Siemens ATEA September 1999 - June 2002
PENN STATE University / EAST STROUDSBURG University, PA August 1986 - May 1993
Skills
Lead Generation, Cold Calling, Salesforce.com, Demand Generation, B2B, Account Management, New Business Development, Market Research, Telemarketing, Direct Sales, Sales, Sales Process, Strategy, Management, Sales Operations, Sales Management, Business Development, SEO, Marketing
Education
Middlebury College 1987 — 1990
Masters, French
University of Massachusetts, Amherst 1968 — 1971
BA, Liberal Arts
Ipswitch, Inc. June 2014 - Present
Namtek Corp. February 2011 - June 2014
Various December 2009 - October 2010
Hello Direct March 2009 - November 2009
CADD Edge December 2007 - March 2009
Monster Worldwide August 2004 - July 2007
The Telegraph March 2002 - July 2004
Skills
Solution Selling, Security, Direct Sales, SaaS, Sales Process, Account Management, Salesforce.com, DoD, Enterprise Software, Sales, Risk Management, Professional Services, Lead Generation, Cloud Computing, VAR, Cold Calling, Leadership, Channel Partners, Sales Management, Channel, SIEM, Information Security, CRM, Partner Management, Virtualization, Networking, Governance, Selling, Sales Operations, Business Development, Software Industry, Sales Enablement, Go-to-market Strategy, Perimeter Security, Demand Generation, Business Alliances, Network Security, Storage, Resellers, Data Center, Cloud Security, SharePoint, Governance, Risk..., Personal Data Protection, Compliance, IT Training, US Civilian Agencies, Canadian Federal...
Education
Keene State College 1994 — 1995
Plantronics, Inc. April 2005 - January 2013
Oxford Instruments X-Ray September 2004 - April 2005
GN Netcom April 2000 - January 2003
Hello Direct January 2000 - April 2000
Hello Direct June 1995 - December 1999
Hello Direct April 1992 - June 1995
Skills
CRM, Call Centers, Continuous Improvement, Cross-functional Team..., Electronics, Engineering, Management, Manufacturing, Product Development, Product Marketing, Product Management, Program Management, Project Management, Quality Assurance, Sales, Team Building, Telecommunications, Testing, Training, Troubleshooting, Unified Communications, Visio, Wireless, XP
Education
DeVry University 1982 — 1985
BSEET, Electronics Technology
Shire Pharmaceuticals October 2013 - Present
Hello Direct January 2006 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML
Education
Providence College
Bachelor's degree, Business Administration and Management, General
Trimble Navagation Ltd September 2015 - Present
Trimble Navigation March 2013 - Present
Frontrange Solutions November 2012 - February 2013
Hello Direct 2000 - 2012
Skills
Sales Operations, Account Management, Sales Process, CRM, Solution Selling, Cold Calling, Direct Sales, Lead Generation, Management, Telecommunications, SaaS, Sales Management, Salesforce.com, Strategic Partnerships, B2B, Product Marketing, Sales, Enterprise Software, New Business Development, Business Development, Channel Partners
Education
San Jose State University 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Hello Direct August 2003 - Present
Skills
Account Management, Solution Selling, Unified Communications, Sales Process, Direct Sales, VoIP, Telecommunications, Salesforce.com, Call Centers, Channel
Education
University of New Hampshire
Granite Telecommunications September 2013 - September 2014
Telequip 2010 - September 2013
Hello Direct 2006 - 2009
Wachusett Country Club 2003 - 2006
Skills
Sales Prospecting, Client Rapport, Cold Calling, Navision, People Skills, Closing Abilities, Work Ethic, Teamwork, energy, Efficiency, Consistency, Sales Process, Sales
Education
Northeastern University 1998 — 2000
Bachelor's degree, Finance, General
Fusion Worldwide December 2007 - Present
Hello Direct October 2002 - January 2007
GN Store Nord May 1999 - September 2002
Skills
New Business Development, Account Management, Sales, Cross-functional Team..., Business Development, Management, Forecasting, Accounting, Sales Management, Budgets
Education
Siena College 1977 — 1981
Bachelor of Business Administration (BBA), Accounting