Help/Systems, LLC
Industry: Software company
DescriptionHelpSystems, LLC is an Eden Prairie, MN-based IT software company, working in the areas of systems and network management, business intelligence, security and compliance, for IBM i, Unix, Linux and Windows environments. The company is recognized as the biggest independent IBM i software vendor in the world. Parent organization: HGGC Headquarters: Eden Prairie, MN Founded: 1982, Minneapolis, MN Number of employees: 600 (2018) Subsidiaries: Linoma Software, Network Automation,
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Help/Systems, LLC Employees
HelpSystems, LLC April 2015 - Present
Diedrich RPM October 2012 - April 2015
DRIASI (Direct Response Insurance Administrative Services Inc.) August 2011 - October 2012
Luggage Pros May 2009 - August 2011
Skills
Social Media, Social Networking, Social Media Marketing, Blogging, Copywriting, Creative Writing, Customer Service, Microsoft Excel, Public Relations, Email Marketing, Microsoft Office, PowerPoint, Editing, Proofreading, Photoshop, Illustrator, Community Management, Content Strategy, Google Adwords, Google Analytics
Education
University of Minnesota 2009 — 2011
Bachelor of Arts, English 2011
University of Wisconsin-Stout 2007 — 2009
Bachelor of Arts, English
Saint Mary's University of Minnesota 2006 — 2007
Graphic Design
Wayzata High School 2002 — 2006
RBA, Inc. September 2014 - Present
HelpSystems, LLC September 2013 - September 2014
CHS December 2012 - September 2013
MoneyGram International March 2010 - September 2012
TCF NATIONAL BANK September 2009 - March 2010
MID-AMERICA CREDIT UNION ASSOCIATION July 2007 - July 2009
United States Air Force February 1996 - September 2002
Skills
Policy, Government, Customer Service, Outlook, Process Improvement, Microsoft Office, Microsoft Excel, Risk Management, Access, Analysis, Microsoft Word, Quality Assurance, Project Management, Change Management, Business Analysis, Microsoft CRM, Business Process
Education
Northeastern University 2013 — 2015
Master of Business Administration (M.B.A.), High Technology Management and Innovative Entrepreneurship, 3.3
GLOBE UNIVERSITY 2009 — 2012
Bachelor of Science, Business Management
Help/Systems, LLC Sr. Data Access ConsultantSequel Software A Help Systems companyJanuary 2003 - Present
Help/Systems, LLC January 2003 - Present
System Software Associates 1993 - 1999
ADP Dealer Services April 1984 - April 1987
Skills
IBM iSeries, Programming, Databases, OS/400, RPG
Education
University of Northern Colorado 1978 — 1983
Bachelor of Science (BS), Accounting
Holy Family High School - Denver CO 1974 — 1978
High School Diploma
SEQUEL Software February 2013 - Present
Help/Systems, LLC May 2012 - January 2013
enStratus November 2011 - May 2012
Help/Systems, LLC May 1987 - August 2011
Help/Systems January 1999 - January 2008
Help/Systems January 1988 - January 1999
Help/Systems January 1987 - January 1988
Skills
Email Marketing, Marketing Automation, Marketing, Advertising, Creative Direction, Marketing Strategy, SEO, Sales, Management, Direct Mail, Online Advertising, Team Building, Digital Marketing, Training, Integrated Marketing, B2B Marketing, Leadership, Budgets, Strategic Planning, Lead Generation, Marketing Communications, Social Media Marketing, Online Marketing, Product Marketing
Education
Augsburg College
Bachelor of Arts, English
University of St. Thomas
Mini Master, Marketing Management
Winona Senior High
DecoPac, Inc. January 2015 - Present
DecoPac, Inc. October 2013 - Present
Help/Systems, LLC January 2010 - October 2013
Help/Systems, LLC November 2009 - January 2010
Freelance May 2006 - September 2009
Jewelry Television August 2007 - November 2008
Jewerly Television 2007 - 2008
University of Tennessee January 2007 - May 2007
Robin Easter Design August 2006 - December 2006
Jewelry Television May 2006 - August 2006
Skills
Typography, Illustration, Graphic Design, Logo Design, Layout, Brochures, Photography, Advertising, Email Marketing, Branding & Identity, Image Editing, Packaging, Direct Mail, Art, InDesign, Adobe Creative Suite, Illustrator, Dreamweaver, Web Design, Art Direction, Photoshop, Flash, Graphics, User Interface Design, Creative Writing, Mac, Digital Photography, SEO, Adobe Acrobat, Books, Creative Direction, CSS, User Experience, Corporate Branding, Marketing, Newsletters, WordPress, Copywriting, HTML, Marketing Strategy, OS X, Catalogs, Brand Development, Interaction Design, Online Marketing, CMS, Concept Development, Corporate Identity, Banners
Education
University of Tennessee-Knoxville 2004 — 2007
BFA, Graphic Design
Drake University 2002 — 2004
United States Marine Corps January 2012 - Present
Hardware.com February 2011 - January 2012
Help/Systems, LLC September 2009 - February 2011
MSpace May 2006 - March 2009
Skills
New Business Development, Sales, Business Development, Sales Operations, Customer Service, Financial Analysis, Salesforce.com, Negotiation, Selling, Sales Management, Business Strategy, Project Management, Marketing
Education
Saint John's University 2004 — 2008
B.A. Bachelor of Arts, Management w/Accounting and Economics
hr connection ® January 2015 - Present
Clockwork Active Media Systems December 2012 - Present
Breathing Room Coaching January 2012 - Present
Help/Systems, LLC October 1998 - August 2011
Dayton's Department Stores July 1992 - September 1998
Equal Employment Opportunity Commission August 1987 - August 1989
Skills
Coaching, Mentoring, Process Improvement, Writing, Public Speaking, GTD, Wellbeing, Interview Skills, Building Relationships, Personal Effectiveness, Self-awareness, Co-Active Coaching, Career Development, Human Resources, Employee Engagement, Training, Staff Development, Leadership Development, Organizational Design, Management, Employee Relations, Interviews, Organizational..., Recruiting
Education
University of St. Thomas 2000 — 2004
Certificate in Career Development, Career Development
The Coaches Training Institute 2001 — 2003
Co-Active Coaching
The University of North Dakota School of Law 1984 — 1987
JD, Law, With Distinction
The University of North Dakota 1980 — 1984
BS Education, Elementary Education, Summa Cum Laude
Help/Systems, LLC
Skills
IBM iSeries, Databases, Software Documentation, Business Intelligence, Customer Service
Education
University of Minnesota-Twin Cities 2006 — 2011
Bachelor of Arts, Global Studies
Xactly Corp April 2015 - Present
The Creative Group January 2014 - March 2015
Strategic Employment Partners (SEP, Inc.) August 2013 - December 2013
Rogue Wave Software March 2013 - May 2013
Elev8 Wake Park December 2012 - March 2013
FRWD Co. June 2011 - September 2011
Help/Systems, LLC April 2009 - February 2011
Skills
Graphic Design, Photoshop, Illustrator, HTML 5, Web Design, Processing, Dreamweaver, Microsoft Office, Traktor Pro, Final Cut Pro, adobe logic, Digital Photography, Communication, Visual Arts, Digital Media, Facebook, Photography, Logo Design, Adobe Creative Suite, InDesign, Layout, Traktor, Advertising, Creative Direction, Social Media, Graphics
Education
University of Colorado at Boulder 2009 — 2013
Bachelor of Arts (BA), Digital Arts
Benilde-St. Margaret’s St 2005 — 2009
HelpSystems, LLC April 2015 - Present
TigerText April 2013 - April 2015
Aspire Home Healthcare May 2012 - April 2013
OnLife Suicide Prevention May 2011 - May 2012
Maxim Healthcare Services 2008 - 2011
Skills
Public Speaking, Community Outreach, Healthcare, Customer Service, Research, Recruiting, College Recruiting, Nursing, Teaching, Organizational..., Salesforce.com, SaaS, Home Care, Team Building, Public Relations, Sales, Medicare, HIPAA
Education
San Diego State University-California State University 2006 — 2008
Master of Arts Degree, Communication
San Diego State University-California State University 2002 — 2006
Bachelor of Arts, Communication - Minor in Marketing
Rimage Corporation June 2015 - Present
Help/Systems, LLC July 2013 - June 2015
Bemis Company, Inc. October 2011 - July 2013
Bemis Company, Inc. February 2011 - October 2011
Madison Mallards Baseball Club May 2010 - September 2010
City of Omro May 2007 - September 2009
City of Omro May 2006 - September 2006
Skills
Forecasting, SAP, Financial Analysis, Process Improvement, Microsoft Excel, Accounting, Credit Analysis, Credit, Accounts Receivable, Customer Service, Financial Reporting, Inventory Management, Cost Accounting, Microsoft Word, Budgets, Outlook, Leadership, Accounts Payable, Time Management
Education
St. Cloud State University - Herberger Business School 2014 — 2017
Master of Business Administration (M.B.A.)
University of Wisconsin-Madison 2006 — 2010
Bachelor of Science (BS), Agricultural Business and Management
University of Wisconsin-Madison 2006 — 2010
Certificate of Business, Bachelor of Science (BS), Agricultural Business and Management
Help/Systems, LLC August 2013 - Present
College of St. Benedict/ St. Johns University January 2011 - May 2013
Schaumburg Park District August 2007 - September 2012
Tammy Duckworth for Congress May 2012 - August 2012
Education
St. John's University 2009 — 2013
Bachelor of Arts (B.A.), Political Science, 3.10
Universidad Rafael Landívar 2012 — 2012
International Student
Celas Maya
Foward Service Corp/ABR Employment Services February 2014 - Present
TeamSoft Inc. September 2013 - January 2014
Morries Automotive Group September 2012 - April 2013
Canvas Health, Inc. September 2010 - September 2012
Help/Systems, LLC December 2008 - November 2009
Northern Wire, LLC March 2007 - May 2008
S&S Cafe July 2004 - March 2007
Wisconsin Public Service July 1999 - July 2004
Skills
Disaster Recovery, Process Improvement, Active Directory, Coaching, Leadership Development, Business Analysis, Project Management, Data Analysis, Analysis, Business Intelligence, Access, Visio, SQL, Microsoft SQL Server, Requirements Analysis, Microsoft Office, Change Management, SharePoint, Oracle, Software Documentation, Troubleshooting, Servers, Networking, Leadership, Technical Support, Digital Photography, System Administration, Windows 7, Management
Education
St. Norbert College 1983 — 1986
Bachelors, Business Administration
Northeast WI Technical College 1981 — 1983
Associate, Agribusiness
HelpSystems, LLC January 2015 - Present
HelpSystems, LLC August 2014 - January 2015
Help/Systems, LLC May 2013 - August 2014
Pace Analytical October 2011 - May 2013
Pace Analytical - contracted at 3M November 2009 - October 2011
Sandoz February 2007 - August 2008
Skills
Chemistry, Validation, Medical Devices, FDA, Pharmaceutical Industry, Technical Writing, Biotechnology, GMP, Quality Control, Quality System, Quality Assurance, Sop, R&D, Cross-functional Team..., Laboratory, Six Sigma
Education
Southern New Hampshire University 2011 — 2014
MBA, Marketing
Michigan Technological University 2002 — 2006
BS, Biological Sciences
Denovo Ventures LLC July 2015 - Present
Help/Systems, LLC March 2010 - June 2015
Tuttle House Gardens January 2006 - March 2009
Help/Systems, Inc. April 1987 - February 2008
Education
Augsburg College 1995 — 2010
BA, Business Administration/Marketing
anna gresham School of Landscape Design 2008 — 2009
Landscape Design
The SAVO Group July 2013 - October 2014
Oracle December 2012 - July 2013
Help/Systems, LLC May 2009 - August 2012
IBM (SPSS) August 2008 - April 2009
Help/Systems, LLC October 2006 - August 2008
Help/Systems, LLC May 2002 - October 2006
Jones Lang LaSalle May 2001 - August 2001
Skills
Sales Process, Solution Selling, Budgets, Enterprise Software, IBM iSeries, Business Intelligence, Account Management, New Business Development, Team Leadership, Sales, Software, Business Analysis, CRM, SaaS, Pre-sales, Salesforce.com, Analytics, Project Management, Data Center, Integration, Business Development, Sales Operations, Strategy, Lead Generation, Leadership, Management, Sales Management, Marketing, Training, Cloud Computing, Professional Services, Demand Generation, Go-to-market Strategy, Cold Calling, Sales Enablement, Software Industry, Direct Sales, Consulting, Channel Partners, Selling, Sales Presentations, B2B, Complex Sales, Integrated Marketing, Product Management, Strategic Partnerships, Start-ups, Mobile Devices, Marketing Automation
Education
Northern Illinois University - College of Business 1998 — 2002
Operations Management and Information Systems (OMIS), Information Technology
Stevenson High School 1994 — 1998
Bachelors
PayPal June 2014 - Present
Blackhawk Network January 2010 - May 2014
Blackhawk Network 2009 - November 2011
Efficient Forms April 2004 - April 2009
Datanomix, Inc July 2001 - March 2004
SeraNova/Silverline Technology September 2000 - June 2001
Datanomix February 1997 - August 2000
Help/Systems, LLC October 1993 - February 1997
CSC Partners 1991 - 1993
Independent Consultant 1988 - 1989
Education
University of St. Thomas 1990 — 1994
MSDD, Software Design and Development
Taylor University 1978 — 1982
BS, Business
HelpSystems, LLC August 2014 - Present
Help/Systems, LLC September 2012 - July 2014
Help/Systems, LLC February 2012 - September 2012
Help/Systems, LLC November 2009 - February 2012
Kelly Services June 2006 - November 2009
College of Saint Benedict September 2008 - May 2009
Skills
Salesforce.com, Account Management, Customer Service, Sales, Process Improvement, Sales Process, Sales Management, Microsoft Office, Management, Recruiting, Call Centers, Databases, Marketing, Customer Retention, Team Leadership
Education
College of St. Benedict 2005 — 2009
Bachelor of Arts, Management Business, Communication
Get Healthy U August 2015 - Present
HelpSystems, LLC January 2015 - Present
HelloGiggles Productions November 2014 - Present
BettyCrocker.com at MSP-C July 2013 - January 2015
MSP Communications August 2012 - May 2013
St. Catherine University August 2012 - January 2013
The Wheel December 2009 - November 2011
Skills
Journalism, Social Media, Creative Writing, Copy Editing, Content Management, Publications, Newspapers, Interviewing, Interviews, Editing, Copywriting, Microsoft Excel, Microsoft Word, Web Development, FileMaker Pro, Literary Analysis, Acting for Film, Improvisational Comedy, Music Review, Linguistic Anthropology, Photoshop, Relationship Marketing, Social Media Marketing, Technical Writing, White Papers, Press Releases, Ghostwriting, MailChimp, Google Analytics
Education
Saint Catherine University 2008 — 2012
Bachelor of Arts (B.A.), English - Writing Concentration, 3.7 GPA
New York Film Academy 2009 — 2009
Acting for Film
HelpSystems, LLC June 2015 - Present
Avtex Solutions, LLC January 2014 - June 2015
The Bernard Group, Inc. July 2011 - January 2014
FindLaw, a Thomson Reuters business April 2011 - July 2011
ABDO Publishing August 2009 - March 2011
Capstone Publishers July 2006 - August 2009
Capstone Publishers November 2005 - July 2006
J.J. Keller and Associates October 2004 - November 2005
Skills
Graphic Design, Web Design, Layout, Illustrator, Graphics, Creative Direction, Adobe Creative Suite, Web Development, CSS, Photoshop, Typography, Brochures, Catalogs, Publishing, HTML, SEO, Illustration, Photography, Adobe Acrobat, Logo Design, User Interface Design, Editing, CMS, Packaging, Advertising, Magazines, Book Design, Email Marketing, User Experience, Blogging, WordPress, Project Management, Information Design, Wireframes, Content Strategy, Branding, Production Art, Blog Writing, Digital Copywriting, Amateur/Hobby Product..., SEO copywriting, A/B testing, Corporate Branding
Education
University of Wisconsin-Stout 1999 — 2004
BFA, Art-Graphic Design
Minneapolis Community and Technical College 2010 — 2010
Continuing Education, Web Design and Development
HelpSystems, LLC July 2014 - May 2015
CPA December 2013 - July 2014
Washburn Center For Children June 2009 - December 2013
Youth Frontiers June 2008 - June 2009
Cargill October 1994 - July 2001
Cargill January 1999 - July 2000
Cargill January 1998 - January 1999
Cargill January 1996 - January 1998
Cargill October 1994 - January 1996
Skills
Financial Reporting, Non-profits, Cash Flow, Customer Service, Accounting, Financial Analysis, Payroll, Budgets, Account Reconciliation, General Ledger, Finance, Internal Controls, Management, Analysis, Financial Accounting, Financial Statements, Cost Accounting, Invoicing, Nonprofits
Education
University of St. Thomas 2005 — 2009
MBA, Major: Accounting
Metropolitan State University
BS, Business Administration, Minor in Psychology
Quirk's Marketing Research Review June 2008 - Present
HelpSystems, LLC June 2015 - August 2015
JAMF Software September 2014 - July 2015
Spok (formerly USA Mobility Wireless and Amcom Software) September 2012 - June 2014
Automation.com August 2008 - September 2011
Spok (formerly USA Mobility Wireless and Amcom Software) January 2008 - December 2008
HighJump Software August 2007 - June 2008
HighJump Software March 2004 - July 2007
Skills
Graphic Design, Web Design, Photoshop, Advertising, Corporate Identity, Layout, Brand Development, Corporate Branding, Marketing, Adobe Creative Suite, InDesign, Creative Direction, Illustrator, Trade Shows, Online Marketing, Management, Project Management
Education
Minneapolis Community and Technical College 2007 — 2007
Certified in Graphic Design
Iowa State University 2000 — 2003
BA Art & Design
WuXi AppTec November 2014 - Present
Help/Systems, LLC March 2013 - November 2014
Healthland June 2011 - March 2013
CEC Entertainment May 2008 - June 2011
KPMG September 2006 - May 2008
Skills
Accounting, Mergers, Analysis, Management, Budgets, Cash Flow, Forecasting, Project Planning, Mergers & Acquisitions, Project Management, Human Resources, Auditing, Sarbanes-Oxley Act, Financial Analysis, Finance, Financial Reporting
Education
University of Minnesota - Carlson School of Management 2013 — 2016
Master of Business Administration (MBA), Finance and Management
Texas Christian University - M.J. Neeley School of Business 2004 — 2005
Masters, Accounting
Texas Christian University - M.J. Neeley School of Business 2000 — 2005
Bachelors, Account and Finance
Data Recognition Corporation October 2012 - Present
Help/Systems, LLC 1999 - May 2012
Wells Fargo 1994 - 1999
Unisys 1985 - 1994
Century Design May 1984 - May 1985
Dacon Engineering 1985 - 1985
Skills
Excellent communicator, Technical Writing, Advertising Copywriting, Computer Proficiency, Blog Marketing, Email Marketing, HTML, Technical Documentation, Software Documentation, Copywriting, RoboHelp, Online Help, Editing, Wordpress, Technical Communication, Content Management, SnagIt, Agile Methodologies, Single Sourcing, Software Development, Testing, Visio, WordPress, SharePoint
Education
University of Minnesota-Twin Cities
BA Journalism, Advertising Copywriting
Control Data Institute
Progamming Certificate, Computer Programming
lynn annis November 2010 - Present
Bluestem Brands, Inc. February 2015 - February 2015
Tennant Company April 2014 - February 2015
Help/Systems, LLC June 2013 - April 2014
Jostens March 2013 - May 2013
American Institutes for Research August 2012 - December 2012
Regency Beauty Institute February 2012 - May 2012
Ameriprise Financial Services, Inc. September 2011 - February 2012
Community Health Charities Minnesota November 2007 - December 2010
Big Brothers Big Sisters of the Greater Twin Cities 2006 - 2007
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing Management, Copywriting, Copy Editing, SEO copywriting, Marketing Copy, Promotional Copy, Internal Communications, Communication Skills, Project Management, Problem Solving, Project Planning, Project Coordination, Department Budgeting, Guerrilla Marketing, Grant Writing, Press Releases, Event Planning, Coordinating Events, Corporate Events, Budgets, Fundraising, Strategic Planning, Target Identification, Target Marketing, Advertising, Creative Direction, Event Management, Strategy, Marketing, Social Networking, Direct Mail
Education
Southwest Minnesota State University
Bachelor's Degree, Business and Psychology
HelpSystems, LLC June 2014 - Present
C.H. Robinson May 2013 - May 2014
Vital Images Inc. - A Toshiba Medical Systems Group Company May 2012 - December 2012
Minnesota Junior PGA June 2010 - September 2011
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Prezi, Teamwork, Social Media, Facebook, Photoshop, Customer Service, YouTube, Social Networking, Public Speaking, Social Media Marketing, Golf, Management, Leadership, Event Planning, Sales, Time Management
Education
St. John's University 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management & Political Science
Benilde-St. Margaret's 2005 — 2009
High School Diploma, General Studies
Skybot Software April 2015 - Present
AutoMate, A Division of HelpSystems September 2014 - Present
CCSS USA Corp., a Division of Help/Systems January 2014 - September 2014
Safestone Technologies June 2013 - December 2013
Help/Systems, LLC August 2012 - June 2013
The Hartford July 2011 - July 2012
ETX Capital September 2009 - December 2009
Bell Mortgage, a Division of State Bank & Trust May 2009 - September 2009
Skills
Account Management, Customer Service, Sales, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Yoga Form, Financial Analysis, Public Speaking, Public Relations, Social Networking, Budgets, Finance, Strategy, Leadership, Accounting, Salesforce.com
Education
St. John's University 2007 — 2011
Bachelor of Arts (B.A.), Accounting and Finance
Benilde St Margarets 2003 — 2007
IDeaS Revenue Solutions -- a SAS Company July 2012 - Present
Help/Systems, LLC September 2011 - March 2012
Deloitte Services LP December 2010 - September 2011
ADC (now part of Tyco Electronics) January 2010 - December 2010
MTS Systems Corporation May 2004 - October 2009
Stellent February 2001 - September 2003
Oracle 1998 - 2000
Accenture 1997 - 1999
Skills
Brand strategy and..., Strategic planning, Product..., Channel marketing, Integrated marketing..., Web strategy, Marketing analytics, Public relations, Strategic communications, Social media strategy, Marketing process..., Global team leadership, Strategic Communications, Strategic Planning, Marketing Strategy, Social Media Marketing, Public Relations, Integrated Marketing, Multi-channel Marketing, Marketing Communications, Business Development, Marketing, Web Strategy, Strategy, Product Marketing
Education
Minnesota State University, Moorhead
B.S.
Help/Systems, LLC January 2012 - Present
HelpSystems, LLC September 2008 - January 2012
Verified Credentials January 2008 - September 2008
TravelNet Solutions August 2004 - January 2008
Target Corporation January 2004 - August 2004
Skills
New Business Development, Marketing, Enterprise Software, Account Management, Solution Selling, Team Leadership, Direct Sales, Salesforce.com, Sales, Sales Management, Channel Partners, Business Development, E-commerce, Leadership, Strategic Planning, CRM, Entrepreneurship, Sales Process, SaaS
Education
University of Minnesota Duluth 1999 — 2003
BBA, Marketing, Communications
Annandale High School
Allianz Group July 2015 - Present
Target July 2014 - April 2015
Fairview Health Services November 2013 - July 2014
Target March 2012 - November 2013
Best Buy June 2010 - February 2012
Project Management Institute 2010 - 2010
Accenture Technology Solutions October 2006 - November 2009
Help/Systems, LLC May 1999 - April 2004
Skills
Vendor Management, Technical Architecture, Project Management, SharePoint, IT Strategy, Change Management, Team Leadership, Project Planning, IBM iSeries, Visio, Requirements Analysis, Cross-functional Team..., IT Operations, Process Improvement, Resource Management, Microsoft Office, Integration, Team Building, Infrastructure, IT Service Management, Technical Writing, Disaster Recovery, Incident Management, Risk Management, Training, PMO, PMP, Software Documentation
Education
University of Minnesota-Twin Cities 2004 — 2006
Bachelor of Arts
HelpSystems, LLC June 2010 - Present
Network Automation July 2010 - March 2014
Computer Learning Unlimited December 2008 - February 2011
Abode Commu February 2010 - July 2010
Accruent Incorporated May 2007 - November 2008
Hewlett Packard 1998 - 2006
Hewlett Packard 1997 - 1998
Symantec 1995 - 1997
Xircom 1994 - 1995
Russ Reid Company 1986 - 1993
Skills
Microsoft SQL Server, SaaS, Cloud Computing, Software Development, VMware, Experienced Trainer, SharePoint, Computer Network..., Linux, Training, Web Applications, Enterprise Software, Pre-sales, Management, Troubleshooting, CRM, Integration, Databases, .NET, Servers, Networking, Technical Support, Windows, Virtualization, Unix, IIS, Agile Methodologies, Operating Systems, Requirements Analysis, XML, Quality Assurance, C#, SQL, Professional Services, Consulting, Leadership, Program Management, Project Management, Strategy, Windows Server, Team Building
Education
University of Phoenix 2004 — 2007
BSBM, Bachelors of Science in Business Management
West Los Angeles College
A.S., Computer Science
HelpSystems, LLC August 2011 - Present
HelpSystems, LLC January 2001 - August 2011
HelpSystems, LLC July 1999 - August 2001
HelpSystems, LLC March 1999 - July 1999
David Lee Funeral Home May 1992 - June 1996
Allied Signal Aerospace May 1990 - May 1992
Chapel of Prayer Funeral Home January 1988 - May 1990
Melcher Mortuary August 1986 - January 1988
Fredrikson Funeral Home June 1985 - September 1986
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Vlookup, MS Excel Pivot Tables, Agile Project Management, Sprint Planning, Iteration, Velocity Templates, Software Documentation, RPG, Visio, Management, IBM AS/400, System Administration, IBM iSeries, Product Development, Disaster Recovery, Human Resources, Business Intelligence, Databases, Agile Methodologies, Software Development
Education
University of Minnesota-Twin Cities 1983 — 1985
Bachelor of Science, Funeral Service and Mortuary Science
The University of North Dakota 1981 — 1983
pre-Mort Sci courses
HelpSystems, LLC February 2015 - Present
Pedigree Technologies November 2013 - February 2015
Pedigree Technologies October 2011 - October 2013
Bethel Evangelical Free Church January 2011 - August 2012
Skills
Salesforce.com, Microsoft Office, Competitive Analysis, Market Research, Social Media, PowerPoint, Business Analysis, Business Development, Microsoft Word, CRM, Research, Training, Video Production, Market Analysis, GoToMeeting, Marketing, Management, Illustrator, InDesign, Video, Public Speaking, Process Improvement, Word, Microsoft CRM
Education
North Dakota State University 2006 — 2011
B.A., Advertising
White Bear Lake High School 2002 — 2006
Veson Nautical January 2014 - Present
Help/Systems, LLC April 2011 - January 2014
Cross Commerce Media February 2010 - November 2010
Centric Software July 2000 - December 2009
CGI GROUP, Inc February 2000 - June 2000
CGI GROUP, Inc November 1997 - January 2000
CGI GROUP, Inc. February 1995 - October 1997
Skills
Agile Methodologies, Scrum, Unix, SDLC, Software Quality..., Quality Assurance, Testing, Perl Automation, Test Automation..., MySQL, VMware ESX, VMware Workstation, VMware Fusion, Linux, SQL, Training, Software Development, Test Planning, Databases
Education
Université Paul Sabatier (Toulouse III) 1990 — 1991
Post Graduate Certificate in Communication and Information Systems Architecture, specializing in Databases and Networks
Université Paul Sabatier (Toulouse III) 1988 — 1990
Master of Computer Science, Computer
Université Paul Sabatier (Toulouse III) 1985 — 1987
Bachelor of Science in Computer Science
Help/Systems, LLC August 2005 - Present
City of West Concord, MN January 2012 - January 2015
McNeilus Steel, Inc. 1994 - January 2005
City of West Concord August 1993 - September 1994
Whirlpool Financial Corporation October 1987 - August 1993
Skills
IBM iSeries, iPad, Private Pilot, Tailwheel, Windows XP Pro, Windows Remote Desktop, OS X, OS/400, DFU, QRY, Query400, Showcase, Showcase Query, Cable Management, Cat 3, Patch Panels, Fast Ethernet, Firefighting, Vehicle Extrication, Emergency Vehicle..., EMT, Structural Firefighting, BTLS, Defensive Tactics..., Business Intelligence, System Administration, Analysis, Process Improvement, Management, Training, SQL, Customer Service, Databases, Team Building, Public Speaking, Networking, Disaster Recovery
Education
Minnesota State University, Mankato 1982 — 1987
Bachelor of Science (B.S.), Accounting and Finance
West Concord High School 1976 — 1982
HelpSystems, LLC June 2015 - Present
Sally's Saloon May 2015 - Present
Consumer Choice June 2011 - Present
America Reads October 2013 - January 2015
City of Eden Prairie May 2013 - September 2013
Eden Prairie Community Center December 2011 - June 2013
C.H. Robinson November 2012 - February 2013
Skills
Microsoft Word, Social Networking, Customer Service, Teamwork, Leadership, Microsoft Office, Public Speaking, PowerPoint, Social Media, Time Management, Microsoft Excel, Event Planning, Facebook
Education
University of Minnesota - Carlson School of Management 2013 — 2017
BS Business, Marketing and Finance
Eden Prairie High School 2009 — 2013
HelpSystems, LLC August 2010 - Present
Help/Systems, LLC August 1997 - August 2010
Skills
Account Management, Software Sales..., CRM, Direct Sales, Enterprise Solution..., Managing Complex Sales, Enterprise Solution..., Sales Management, Linux, Disaster Recovery, Security, Software Documentation, Databases, Project Management, Cloud Computing, Enterprise Software
Education
Cardinal Stritch University 1997 — 2000
Blaine High School 1985 — 1988
HelpSystems, LLC July 1996 - Present
Oatey Company September 1993 - July 1996
US Army February 1987 - January 1990
Skills
SQL, Java, JavaScript, Software Development, RPG, IBM iSeries, Ruby on Rails, Agile Methodologies, C++, Enterprise Software, DB2, Visual Basic, Linux, XML, Security, Programming, Databases, Integration, Requirements Analysis, Business Intelligence, Project Leadership, Software Design, PostgreSQL, Unix, Microsoft SQL Server, Tomcat, ISO 9000, Process Auditing, Testing, Nullsoft installer, Ant, .NET, Software Project..., Business Analysis, HTML, Process Improvement, SharePoint, C, Systems Analysis, Eclipse, Disaster Recovery, Web Applications, Operating Systems, MySQL, Scrum, Software Engineering, jQuery, Visual Studio, System Administration, Microsoft Windows...
Education
Lake Superior College 1991 — 1993
Associate of Arts and Sciences (AAS), Computer Science
Wayzata Senior High School 1978 — 1980
HelpSystems, LLC May 2015 - Present
Checkview Corporation March 2014 - May 2015
Amcom Software September 2013 - March 2014
Amcom Software July 2011 - September 2013
M&I Business Credit October 2009 - August 2011
Deloitte & Touche September 2008 - July 2009
Skills
Accounting, Financial Analysis, Financial Modeling, Business Valuation, Auditing, Credit, Mergers & Acquisitions, Process Improvement, Forecasting, Financial Reporting, Finance, Banking, Cash Management, General Ledger, Strategic Financial..., Sarbanes-Oxley Act, SEC filings, Internal Controls, GAAP, Financial Planning
Education
Saint John's University 2004 — 2008
Bachelor of Arts, Accounting
College of St. Benedict 2004 — 2008
Bachelor of Arts (BA), Accounting
Academy of Holy Angels 2000 — 2004
HelpSystems, LLC June 2014 - Present
HelpSystems, LLC June 2011 - June 2014
ev3 2007 - June 2011
Stellent/Oracle 2005 - 2007
Wells Fargo 1998 - 2005
Skills
Financial Modeling, Budgets, Finance, Corporate Finance, Project Planning, Cognos, Forecasting, Process Improvement, Analysis, Project Management, Financial Analysis, Management, Financial Reporting, Strategic Financial..., Accounting, Business Analysis, Financial Planning
Education
University of St. Thomas - Opus College of Business 2004 — 2008
MBA, Finance
Minnesota State University, Mankato 1994 — 1998
BS, Corporate Finance
Birchwood Ponds Corporation January 2006 - Present
Itasca Corporation January 2000 - January 2006
Help/Systems, LLC April 1996 - January 2000
FileT Software Corporation June 1990 - April 1996
MetaFile Information Systems October 1988 - June 1990
IBM September 1981 - June 1988
Skills
COBOL, C++, RPG, PL/1, Visual Basic, Visual Studio, ASP.NET, Microsoft SQL Server, MS SQL Reporting..., Crystal Reports, SpreadSheetGear, Mergers, Web Applications, Start-ups, Startup Development
Education
University of Minnesota-Twin Cities 1977 — 1981
BS, Math
North High School
Hinda Incentives July 2014 - Present
HelpSystems, LLC April 2013 - July 2014
Insight Global November 2012 - January 2013
Card Compliant March 2012 - October 2012
Experis IT January 2012 - March 2012
Aureus Group December 2011 - January 2012
VeriShip April 2011 - October 2011
Midwest Consulting Group January 2011 - April 2011
Technisource August 2010 - January 2011
Cornerstone Properties May 2008 - November 2010
Skills
Microsoft SQL Server, SQL, C#, XML, Software Development, JavaScript, .NET, ASP.NET, Visual Studio, VB.NET, CSS, T-SQL, Web Applications, AJAX, HTML, Web Development, DB2, ASP, OOP, Crystal Reports, LINQ, XSLT, SSIS, COBOL, TFS, ADO.NET, XHTML, Troubleshooting, SOAP, Stored Procedures, Java, MySQL, C, JCL, Database Design, Databases, Testing, WCF, IIS, Software Documentation, ASP.NET MVC, jQuery
Education
Centriq Training 2010 — 2011
MCTS: 3.5 .NET Framework, Application Developer in C# .NET Framework
Keller Graduate School of Management of DeVry University 1999 — 2004
Masters, Business Administration
Keller Graduate School of Management of DeVry University 1999 — 2004
Graduate Certificate, Information Systems Management
Ottawa University 1988 — 1993
Bachelor of Arts, Computer Information Systems
HelpSystems, LLC May 2008 - Present
MyCarPage April 2006 - May 2008
Bladez Corporation September 2003 - April 2006
Skills
C#, AJAX, Microsoft SQL Server, Software Development, ASP.NET, SQL, Oracle, IIS, Web Applications, jQuery, Databases, MySQL, Agile Methodologies, TFS, Linux, Amazon Web Services..., .NET, Cloud Computing, VB.NET, Windows, Tomcat, JavaScript, Java, Programming, WPF, Java Enterprise Edition, Enterprise Software, WCF, XML, C, Windows Azure, SaaS, Integration, Visual Studio, Subversion, Web Development, WinForms, Design Patterns, SSIS, XAML, Windows Server, MVVM, Requirements Analysis, HTML, Software Project..., Web Services, Software Design, Business Intelligence, Software Engineering, Scrum
Education
Kent State University
Kent State University
HelpSystems, LLC November 2014 - Present
XRS Corporation 2013 - 2014
Ameriprise Financial Services, Inc. July 2011 - July 2013
McGladrey September 2006 - July 2011
Skills
CPA, Financial Reporting, US GAAP, SEC filings, Financial Accounting, Financial Statements, Internal Audit, General Ledger, Variance Analysis, Internal Controls
Education
Minnesota State University, Mankato 2003 — 2006
BS, Accounting
HelpSystems, LLC December 2014 - Present
Help/Systems, LLC --- SEQUEL Software - A division of Help/Systems January 2012 - Present
Help/Systems, LLC June 2002 - Present
IBM -- Rochester, MN December 1991 - June 2002
Skills
IBM iSeries, RPG, IBM AS/400, SQL, DB2, SEQUEL, QRY/400, ROBOT - Automation..., Software Documentation, SDLC, Databases, OS/400, Sequel, BRMS, Operating Systems, Cloud Computing, Disaster Recovery, Systems Analysis, High Availability, Testing, Software Development, Enterprise Software, Business Intelligence, ERP, Integration, IT Management, Data Center, Security, Software Project..., Business Analysis, Solution Selling, Pre-sales, Requirements Analysis, Websphere, Data Migration
Education
Minnesota State University, Mankato 1987 — 1991
BS, Scientific Programming
Coon Rapids 1985 — 1987
HelpSystems, LLC June 1985 - December 2014
Skills
Leadership, Sales Management, Sales Operations, Telemarketing, Customer Satisfaction, Hiring, Marketing, Enterprise Software, Security Software, Organizational Culture
Education
College of Saint Benedict 1979 — 1983
Bachelor’s Degree, Business Administration and Management, General
HelpSystems, LLC November 2012 - Present
Guthrie Theater April 2011 - September 2014
Abercrombie and Fitch August 2011 - November 2012
CLIMB Theatre Inc. August 2010 - May 2011
Four Seasons A+ Elementary School March 2010 - May 2010
Butler Center September 2007 - May 2010
East Central High School September 2007 - November 2009
Trinity Christian School May 2009 - June 2009
Cretin-Derham Hall Private High School February 2009 - May 2009
Murray Junior High School September 2008 - December 2008
Skills
Teaching, Public Speaking, Communication, Event Planning, Customer Service
Education
Spalding University 2015 — 2017
Master’s Degree, Business Communications
Saint Catherine University 2006 — 2010
Bachelor of Arts Degree, Theater Education
St. Catherine University 2006 — 2010
Bachelor of Arts, Theater Education
HelpSystems, LLC June 2015 - Present
Papaya Mobile Inc January 2012 - November 2014
Indiana University October 2010 - April 2011
Bearskin Lodge 2010 - 2011
Hess Educational Organization September 2006 - March 2008
Skills
Email Marketing, Marketing, Product Marketing, WordPress, Mobile Marketing, Online Advertising, Customer Service, Social Media, Blogging, Teaching, Chinese, Microsoft Office, Research, International Relations, German, Content Marketing, Copywriting
Education
Indiana University Bloomington 2009 — 2013
MA, East Asian Studies
Beloit College 2002 — 2006
BA, Modern Languages, Theatre Design
RUNNER Agency September 2014 - December 2014
Code and Theory February 2014 - August 2014
Pac-12 Networks September 2013 - December 2013
The Lacek Group July 2013 - August 2013
Freeflow Digital September 2012 - August 2013
Help/Systems, LLC February 2013 - May 2013
Best Buy 2011 - 2012
Squeaky Wheel Media 2011 - 2011
NBCUniversal, Inc. 2010 - 2011
New York Public Library 2010 - 2010
Skills
Drupal, PHP, jQuery, JavaScript, Drupal Commerce, SASS, CSS, MySQL, Git, Website Development, Responsive Web Design, SQL, Photoshop, Subversion, Microsoft SQL Server, CMS, HTML, Memcached, Varnish, Yii, CodeIgniter, Joomla, Compass, Wordpress, Flash, OOP, C++, PHPUnit, Jenkins
Education
Rocky Mountain College of Art and Design 2003 — 2006
Bachelor of Fine Art degree, Painting, Drawing, Design, Media Art
Florida State University 1990 — 1994
Bachelor of Science (B.S.), Marine Zoology & Ecology
HelpSystems, LLC January 2014 - Present
Transition Networks August 2012 - January 2014
Transition Networks, Inc. June 2010 - August 2012
Bathworks of MN January 2009 - May 2010
Bluegreen Resorts February 2008 - January 2009
Skills
Product Marketing, Email Marketing, Social Media Marketing, Marketing Communications, Marketing, Marketing Strategy, B2B Marketing, Multi-channel Marketing, Digital Marketing, Advertising, Public Relations, Product Management, Business Development, Strategy, Management, Market Analysis, Communication, Market Research, Trade Shows, Leadership, Channel Partners, Training, Project Planning, Competitive Analysis
Education
Augsburg College 2012 — 2014
Master of Business Administration (M.B.A.)
University of Minnesota 2002 — 2006
BA, Professional Strategic Communications
Kinnex Consulting June 2015 - Present
Glassdoor August 2015 - August 2015
Google August 2015 - August 2015
HelpSystems, LLC August 2015 - August 2015
Optio Data June 2015 - June 2015
SAP June 2015 - June 2015
Learn Google (YTPL Participant of 2014 Google i/o California) May 2015 - May 2015
Google May 2015 - May 2015
Oracle April 2015 - April 2015
Oracle March 2015 - March 2015
Skills
Ballot Initiatives, Financial Statement..., Business Intelligence..., Società per Azioni, ISO 9001:2015, Six Sigma, Lean Manufacturing, Quality System, ISO, Quality Control, Auditing, Accounting, IT Management, Sarbanes-Oxley Act, Google Analytics, Program Management, Quality Management, PPAP, TS16949, Oracle, CRM, Quicken, Google+, Leadership, Accounts..., MD870, AccountEdge, SAP ERP, AS400 system, Biometrics, SAN, Virtualization, Mobile Device Management, Project Management, HP Material Data System, ACORD, Microsoft Money, Microsoft Office..., Private Cloud, Augmented Reality, Quantum Computing, Carbon Nanotubes, VoIP, Service Oriented..., MicroStrategy Reporting, ISO 27001 Lead Auditor, FinanceToGo, Sage Mobile, DNA Logic, Customer Service
Education
Bowling Green State University 2010 — 2012
Masters in Technology Management, Quality Systems, 3.7
Bowling Green State University 2007 — 2009
Bachelors of Science in Business Administration, Business Law, Public Policy & Administration, Entrepreneurship
Owens Community College 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General, 3.6
OptumInsight June 2013 - Present
Help/Systems, LLC September 2012 - June 2013
Epicor Software Corp April 2011 - August 2011
Skills
Adobe Creative Suite, Microsoft Office, Customer Service, Market Research, Teamwork, Leadership, Email Marketing, Financial Analysis, Financial Reporting, Financial Modeling
Education
Bethel University 2008 — 2012
Bachelor of Arts (B.A.), Finance & Marketing
Help/Systems, LLC May 2013 - Present
Ambrion October 2012 - May 2013
MGK February 1992 - June 2010
Stirtz, Bernards & Company September 1988 - January 1992
Vekich Arkema August 1986 - August 1988
Esterbrooks, Lomen, Scott, Signorelli, Ltd. September 1984 - April 1986
Skills
Accounting, Forecasting, General Ledger, Budgets, Use Tax, Tax Accounting, Fixed Assets, Microsoft Word, Financial Analysis, FIN 48, Microsoft Excel, Sage FAS, Fast Tax, FASB 109, IRC code section 199, ROSS Enterprise..., CIMPRO - customized..., FastTax, CORPTAX, SALT, ASC 740
Education
Minnesota State University, Mankato
BS, Accounting/Finance
HelpSystems, LLC August 2013 - Present
Safco Products Company September 2009 - August 2013
Axcept Media August 2008 - March 2009
Brown College January 2008 - August 2008
Axcept Media October 2007 - August 2008
Skills
User Experience Design, User Interface Design, Front-end Design, Front-end Development, Web Application..., Responsive Web Design, Mobile Design, Web Design, Web Development, MVC Architecture, HTML, CSS, JavaScript, JavaScript Libraries, jQuery, Backbone.js, Bootstrap, Logo Design, Graphic Design
Education
Brown College 2007 — 2008
Associate of Applied Science, Visual Communications
McNally-Smith College of Music 2001 — 2002
Music Performance
HelpSystems, LLC August 2014 - Present
HelpSystems, LLC April 2013 - August 2014
Wedding Shoppe Inc. May 2012 - March 2013
Constance Evangelical Free Church August 2011 - March 2012
YouthWorks May 2011 - August 2011
Northwestern College January 2008 - May 2011
TreeHouse May 2007 - January 2008
Skills
Marketing Communications, Social Media Marketing, Social Media, Event Planning, Advertising, Marketing Strategy, Marketing, Online Advertising, Media Planning, Digital Marketing, Email Marketing, Copywriting, Integrated Marketing, Public Relations, Market Research, Creative Direction, Photoshop, SEO copywriting, Google Analytics, Keyword Research, Storytelling, Blogging, WordPress, Broadcast, Facebook, SEO, Copy Editing, Adobe Creative Suite, Graphic Design, Editing, Google Adwords
Education
Northwestern College 2004 — 2007
Bachelor of Science (BS), Communication and Media Studies
MEDICAL DEVICES, RETAIL DISTRIBUTION, CONSULTING, WHOLESALE DISTRIBUTION, TECHNOLOGY, PUBLISHING, September 2015 - Present
Tornier July 2015 - August 2015
GoNext Inc. March 2015 - June 2015
HelpSystems, LLC October 2014 - March 2015
Zimmer Spine April 2013 - July 2014
Target April 2012 - November 2012
Land O'Lakes, Inc. (Winfield Solutions) September 2008 - April 2012
Independent Contract Employee February 2008 - January 2009
Coloplast February 2007 - February 2008
Daimler Chrysler, DBA SelecTrucks of America LLC 2004 - 2007
Skills
Forecasting, Process Improvement, Financial Reporting, Accounting, SAP, Auditing, Analysis, Strategic Planning, Budgets, Microsoft Excel, Project Management, Accounts Receivable, Microsoft Office, Software Documentation, Negotiation, Supply Chain, Management, Manufacturing, Inventory Control, Events Coordination, Inventory Management, Inventory Analysis, Project Planning, Business Process Mapping, MS Project, Microsoft Word, Data Analysis, Sales, Retail, Financial Analysis, Financial Modeling, Finance, Compliance, Access, Leadership, Business Process, Accounts Payable, Training, Six Sigma, Volunteer Management, Non-profit Volunteer, Non-profit Boards, Non-profit Fund..., Non-profits..., Team Building, Logistics, Internal Audit, Procurement, Business Analysis, Budgeting
Education
Purdue University 2013 — 2013
Lean Six Sigma, Green Belt, Completed July 2013, A
Hamline University 2008 — 2009
MBA, Business Finance
University of Minnesota-Twin Cities
Bachelors of Science, Political Science
Academy of Accountancy
AAS, Accounting
Hopkins High
HelpSystems, LLC February 2015 - Present
College of Saint Benedict and Saint John’s University August 2014 - December 2014
Timber Bay Lodge and Houseboats May 2009 - December 2014
Coventry Blaze January 2014 - May 2014
Residential Life- CSBSJU September 2011 - January 2014
CSB Athletics September 2012 - May 2013
College of Saint Benedict and Saint John’s University September 2012 - May 2013
ROCORI High School February 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Teamwork, Public Speaking, English, Windows, Event Planning, Marketing, Communication, Event Management, Time Management, Leadership, Facebook
Education
College of St. Benedict 2011 — 2014
Undergraduate, Global Business Leadership
HelpSystems, LLC July 2014 - Present
RJS Software Systems February 2010 - June 2014
Skyline Chiropractic January 2001 - November 2009
Skills
Accounts Receivable, Invoicing, IBM iSeries, Software Documentation, Customer Service, Accounting
Education
University of Minnesota-Twin Cities 1985 — 1987
General Studies
Bethel University 1984 — 1985
General Studies
HelpSystems, LLC February 2014 - Present
Help/Systems, LLC March 2013 - January 2014
Help/Systems, LLC October 2012 - February 2013
Help/Systems, LLC January 2012 - October 2012
Help/Systems, LLC February 2011 - December 2011
Help/Systems, LLC February 2009 - December 2011
Help/Systems, LLC February 1985 - January 2009
Skills
IBM iSeries, Management, Training, Software, Automation, Team Leadership, Channel Partners, Customer Satisfaction, CRM, Salesforce.com, Software Industry, Quality System..., Training Delivery, Customer Oriented, Content Management, Resellers, Security, SaaS, Business Intelligence, Event Management, ISO 9001, Internal Audits, Quality Management...
Education
Concordia University-St. Paul 2001 — 2003
BA, Management
HelpSystems, LLC February 2013 - Present
HelpSystems, LLC June 2012 - February 2013
Marquette University Student Media Department May 2011 - May 2012
Marquette University Student Media Department August 2009 - May 2011
Help/Systems, LLC May 2010 - September 2010
Marquette University Student Media Department January 2009 - May 2009
Skills
Email Marketing, Social Media Marketing, Marketing Communications, Marketing Strategy, Lead Generation, Contract Negotiation, Advertising, Google Adwords, Market Research, Online Marketing, Digital Marketing, Google Analytics, Customer Service, Time Management, Marketing
Education
Marquette University 2008 — 2012
Bachelor of Science (B.S.), Marketing
City University (GB) 2010 — 2010
Study Abroad Program, Marketing
Benilde-St. Margaret's High School 2004 — 2008
Help/Systems, LLC March 2013 - Present
Help/Systems, LLC March 2011 - March 2013
Help/Systems, LLC July 1998 - March 2011
Showcase Corporation 1994 - July 1998
ShowCase Corp (SPSS) 1994 - 1998
IBM June 1992 - March 1994
Skills
Ruby, JavaScript, ExtJS, HTML, AJAX, Java, Swing, JSP, Servlets, C, C++, User Interface Design, Software Development, Software Engineering, Software Design, Coding Standards, Sun Certified Java..., Virtual Teams, Team Leadership, AS400, Linux, Git, Subversion, Tortoise SVN, Eclipse, Core Java, Borland Delphi, Ant, JUnit, Build Automation, Programming, Ruby on Rails, JDBC, Tomcat, Java software..., J2SE, MySQL, PostgreSQL, SQL, Log4j, OOP, NetBeans, GWT, IBM iSeries, Ext JS, Agile Methodologies, Databases, Enterprise Software, Unix, Software Project...
Education
The University of North Dakota 1987 — 1992
BS, Computer Science
Des Lacs Burlington High School 1984 — 1987
HelpSystems, LLC February 2015 - Present
Spok (formerly USA Mobility Wireless and Amcom Software) July 2010 - January 2015
Alto Consulting January 2008 - May 2010
High Jump Software 2009 - 2009
Tek Systems January 2004 - July 2004
Best Buy October 1998 - March 2003
Skills
VMware ESX, SharePoint, VMware, Windows Server, Windows, Cisco Technologies, CCNA, VCP 4, MCSE 2003, MCSA + Messaging, Active Directory, Cisco VPN, Cisco Wireless, Cisco Routers, Cisco Firewall Security, Dell PowerEdge Servers, Dell Switches, Lync Server 2010, Dell Equallogic SAN, Compellent SAN, VMware Lab Manager, VMware vCloud Director, Microsoft DFS, DMVPN, Nimble SAN, Exchange 2010/2007/2003, Microsoft TMG 2010, VLAN, VoIP, Troubleshooting, Integration, Compellent, Storage Area Networks, Enterprise Software, Microsoft Exchange, Wireless Networking, Networking, Hardware, Virtualization, vCloud, Disaster Recovery, Network Design, VPN, System Deployment, IIS, Red Hat Linux, Windows 7, Cisco IOS, Powershell, vSphere
Education
St. Cloud State University 1998 — 1999
Jiberish March 2011 - Present
Dryer Productions January 2011 - Present
Icelantic Skis June 2010 - February 2011
Help/Systems, LLC January 2009 - May 2009
Ryan Companies US, Inc. June 2008 - September 2008
Fabcon June 2007 - August 2007
Minnesota Roadways June 2006 - August 2006
Skills
Microsoft Excel, Microsoft Office, Project Management, Databases, Analysis, Marketing, Accounting, Social Media, Customer Service, Strategic Planning, Time Management, Retail, Social Networking
Education
University of Denver - Daniels College of Business 2010 — 2011
MBA, Finance
University of Denver - Daniels College of Business 2006 — 2010
BSBA, Finance
BSM
University of Economics, Prague
HelpSystems, LLC September 2015 - Present
Kurtzman Carson Consultants LLC February 2014 - September 2015
Conversion Systems July 2013 - February 2014
Amadeus IT Group April 2010 - April 2013
MENT February 2008 - March 2010
KnowLgica March 2005 - October 2008
Skills
ASP.NET, C#, .NET, VB.NET, SQL, Visual Studio, Software Engineering, HTML, UML, CSS, XML, Visual Basic, LINQ, T-SQL, ASP.NET MVC, ADO.NET, Development, Business planning, System analysis, E-commerce, Web Development, WinForms, HTML 5, Systems Analysis, J Scripting, Scripting, Agile Methodologies, MVC, Design Patterns, jQuery, Access, Software Development, TFS, JavaScript, Web Applications, Programming, AJAX, SQL Tuning
Education
Damascus University 1998 — 2003
BS in Information Technology Engineering, Software Engineer
Capitol Sales Company April 2014 - Present
Help/Systems, LLC February 2013 - April 2014
Thomson Reuters June 2011 - February 2013
Thermo King July 2008 - December 2011
Thermo King May 2004 - July 2008
Thermo King Corp / Ingersoll Rand February 2003 - July 2004
City of Northfield 1995 - 1998
Skills
Oracle Applications, SAP, Excel, Accounts Receivable, Accounting, Credit Analysis, Customer Relations, Word, Credit, Customer Service, Microsoft Word, Microsoft Excel, Sales, PeopleSoft, Training, Budgets, Leadership, Negotiation, Cash Flow, Invoicing, Finance, Management, Salesforce.com, Forecasting, Financial Analysis, Process Improvement, Financial Reporting, Sarbanes-Oxley Act, Human Resources, Access, Six Sigma, Account Reconciliation, Accounts Payable, Risk Management, General Ledger, Auditing
Education
Keller Graduate School of Management of DeVry University 2007 — 2010
MBA, Finance
DeVry University 2005 — 2007
BS, Technical Management
CineMassive September 2014 - Present
HelpSystems, LLC July 2014 - August 2014
RJS Software Systems February 2013 - June 2014
RJS Software Systems August 2012 - January 2013
Productive Corporation December 2010 - August 2012
JSM and Associates May 2010 - September 2010
Bulrush Golf Club May 2006 - August 2009
Skills
IT Strategy, Technical Analysis, IT Solutions, Technical Demonstrations, Negotiation, CRM software, Account Management, New Business Development, Lead Generation, Sales Process, Customer Service, Public Speaking, Sales Support, Inside Sales, Quoting, Quotas, Territory Analysis, Phone Sales, Technology..., Webinars, Product Demonstration, Renewals, Photoshop, Microsoft Office, Advertising, Sales Operations, Solution Selling, CRM, Analysis, Telemarketing, Quote, Marketing, Sales, Software Industry, Cold Calling, Salesforce.com, Management, Sales Management, Direct Sales, Sales Presentations, SaaS, Security, B2B, Professional Services, Strategic Partnerships, Selling, Business Development, Cloud Computing, Demand Generation, Channel Partners
Education
Florida State University 2008 — 2010
Bachelor of Science, Political Science, History
Tallahassee Community College 2005 — 2008
Associates in Arts Degree, Political Science
Vidku 2014 - Present
SPS Commerce 2013 - Present
Piper Jaffray 2013 - Present
HelpSystems, LLC 2012 - Present
Hutchinson Technology Inc. 2011 - Present
Compellent 2002 - 2012
Xiotech 1995 - 2001
Skills
Business Analysis, Virtualization, Strategic Planning, Project Management, Education, Team Leadership, Solution Selling, SaaS, Strategy, Business Strategy, IPO, Leadership, Business Development, Cloud Computing, Early-stage Startups, Venture Capital, Enterprise Software, Java, Going Public, New Business Development, Humanitarian Assistance, Teacher Mentoring, Entrepreneurship, Building World Class..., Caring, Salesforce.com, Board of Directors, Business Innovation, Dynamic Positioning, Venture Philanthropy, Advisory Boards, Product Management, Mentoring, Social Accountability, Philanthropy, Life Coaching, Start-up Ventures, Positive Team Player, Storage Virtualization
Education
University of Northern Colorado 1974 — 1978
Bachelor of Arts (B.A.), Mathematics Teacher Education
HelpSystems, LLC November 2011 - July 2015
Dell February 2011 - October 2011
Compellent Technologies September 2007 - February 2011
ARKRAY USA April 2006 - August 2007
Hypoguard July 1998 - April 2006
American Family Insurance 1987 - 1998
Skills
Human Resources, Onboarding, Leadership, Management, Deferred Compensation, Employee Relations, HRIS, Training, Employee Engagement, SPHR, Performance Management, Personnel Management, Compensation & Benefits..., Performance Reviews, College Recruiting, Acquisition Integration, Skilled Labor, Talent Management, Benefits Administration, Workforce Planning, Succession Planning, International HR, Employee Benefits, HR Policies, Employee Handbooks, Hiring, New Hire Orientations, Executive Pay, Temporary Placement, Process Improvement, HR Leadership, HR Strategy, Total Rewards, Payroll Management, ADP HRB, Ultipro, Paychex, PeopleSoft, Employee Wellness..., Corporate Relocation, Coaching, Behavioral Interviewing, HR Department Start-up
Education
Capella University 2002 — 2005
MS, HR, 4.0
University of Minnesota - Carlson School of Management 1983 — 1986
BS Business, Business
Help/Systems, LLC August 2013 - Present
Archiver's March 2007 - July 2013
Tennant Company October 2004 - February 2007
ADVANTEK Corporation February 1999 - September 2004
Skills
ADP Payroll, Employee Benefits, Payroll, General Ledger, Deferred Compensation, Accruals, Microsoft Excel, ADP ReportSmith, 401k, SAP, Time Management, Benefits Administration, HRIS, Onboarding, Employee Relations
Education
St. Cloud State University 1993 — 1995
Bachelor of Applied Science (BASc)
North Hennepin Community College 1990 — 1993
Associate of Arts (AA)
Commerce Bank July 2015 - Present
HelpSystems, LLC July 2014 - July 2015
RJS Software Systems February 2013 - July 2014
RJS Software Systems February 2013 - January 2014
Skills
Enterprise Software, Account Management, Lead Generation, SaaS, Sales Process, Sales, Management, Cold Calling, Solution Selling, Salesforce.com, Sales Presentations, Customer Service, Sales Management
Education
Drake University 2002 — 2004
B.S., Finance
Iowa State University 1999 — 2002
Bachelor of Science (BS), Finance
Eden Prairie HS
Valley HS
Help/Systems, LLC April 2013 - Present
Internet Solutionary November 2008 - Present
MindShare Strategies, Inc. 2005 - Present
Taymark (Taylor Corporation) March 2010 - May 2013
Preventice 2012 - 2013
Shavlik Technologies January 2009 - March 2010
McAfee November 2008 - June 2009
Secure Computing February 1996 - November 2008
Unisys Corporation February 1988 - February 1996
Control Data Corporation September 1984 - February 1988
Skills
SEO, Web Analytics, SEM, Google Analytics, Web Development, Omniture, E-commerce, Analytics, Web Design, Online Advertising, Management, Lead Generation, Software Development, Web Project Management, PPC, Email Marketing, Marketing, Project Management, Online Marketing, Enterprise Software
Education
University of Minnesota-Twin Cities 2000 — 2000
Web Design/Development Certification
University of Saint Thomas 1987 — 1991
MS Software Engineering
Minnesota State University, Mankato 1982 — 1986
BS Computer Science
Prior Lake High School
ThriftyWhite May 2014 - Present
Help/Systems, LLC September 2011 - May 2014
Baker Tilly Virchow Krause, LLP December 2005 - September 2011
Pentair, Inc. May 2007 - October 2008
AnchorBank 2002 - 2006
Sathe Executive Search 2004 - 2005
University of Minnesota 2003 - 2004
Skills
Microsoft Office, Financial Reporting, Auditing, Account Reconciliation, Sarbanes-Oxley Act, Bookkeeping, SEC filings, Accounting, GAAP, Financial Accounting, Internal Controls, Financial Analysis
Education
Bethel University 2013 — 2015
Master of Business Administration (MBA), Global Focus
University of Minnesota-Twin Cities 2003 — 2009
Bachelors, Accounting, Finance
University of Minnesota - Carlson School of Management 2003 — 2008
Bachelor of Science (BS), Accounting and Finance
LTCG September 2012 - Present
ABILITY Network August 2011 - September 2012
Help/Systems, LLC August 1998 - August 2011
DRIASI 1991 - 1992
Skills
Agile Project Management, Process Improvement, SharePoint, Software Project..., SDLC, Software Development, PMP, Requirements Analysis, Scrum, Visio, Vendor Management, Business Analysis, Agile Methodologies, Requirements Gathering, Business Intelligence
Education
Illinois State University 1987 — 1991
Bachelor of Science (B.S.), Recreation and Park Administration/Program Management
Help/Systems, LLC 2007 - 2008
Help/Systems, LLC May 2001 - July 2003
ADC February 1997 - April 2001
Metaphase Technology, Inc. 1993 - February 1997
EF Johnson 1991 - 1993
Skills
Software Development, Agile Methodologies, XML, Java, SQL, IBM iSeries, Linux, Software Design, Programming, AJAX, JavaScript, Enterprise Software, Requirements Analysis, Software Project..., Business Intelligence, Integration, HTML, Agile Project Management, SDLC, Business Analysis
Education
University of Phoenix 2003 — 2005
Master's of Business Administration, Information Technology Project Management
St. Olaf College 1986 — 1990
Bachelor of Arts (BA), Mathematics and Political Science
UnitedHealth Group April 2014 - Present
UnitedHealth Group July 2012 - April 2014
UnitedHealth Group July 2010 - July 2012
Help/Systems, LLC January 2008 - July 2010
UnitedHealth Group June 2003 - December 2007
RHI - FTC March 2002 - June 2003
Freeze.com January 2000 - March 2002
Education
St. Cloud State University 1997 — 2001
HelpSystems, LLC November 2014 - Present
2ndWave Software LLC June 2014 - November 2014
Axium January 2013 - June 2014
Amcom Software March 2011 - June 2012
Amcom Software March 2007 - March 2011
HighJump Software March 2003 - April 2005
Adaytum Software, Inc September 2000 - March 2003
Honeywell 1993 - 2000
Deloitte 1983 - 1993
Education
Creighton University 1979 — 1983
BSBA, Accounting
HelpSystems, LLC April 2014 - Present
Network Automation, Inc April 2006 - Present
Network Automation, Inc September 2004 - April 2006
Skills
SaaS, Software Solution Sales, Enterprise Technology..., Solution Selling, Channel, Account Management, New Business Development, Salesforce.com, Product Management, Automation, Start-ups, Marketing, Enterprise Software, Management, Leadership, Professional Services, Sales Process, Sales Management, Direct Sales, Strategy, Strategic Partnerships, Channel Partners, Sales Operations, Lead Generation, Sales
Education
DePaul University 2000 — 2004
Bachelor of Arts (BA)
U.S. Bank August 2015 - Present
Becoming Machinic LLC December 2014 - Present
Eyra Security July 2013 - Present
HelpSystems, LLC July 2014 - June 2015
Ribbonfarm January 2014 - December 2014
Nous Machina LLC December 2013 - December 2014
RJS Software Systems August 2006 - July 2014
Hillsong Church April 2003 - December 2004
The Lighthouse Church, Kuwait 2001 - 2002
Skills
IBM iSeries, Customer Service, Datacap, Software Documentation, Linux, Programming, System Administration, Windows, SQL, Microsoft Office, HTML, Technical Support, Public Speaking, OS X, CSS, Microsoft SQL Server, Computer Hardware, Troubleshooting, Technical Writing, Editing, Research, JavaScript, Project Planning, VBScript, Visio, Microsoft Word, Forms Processing, Critical Thinking
Education
European Graduate School 2013 — 2016
Master of Communication, Philosophy of Technology
The New Centre for Research & Practice 2014 — 2015
n/a
Global Center for Advanced Study 2014 — 2014
n/a
Metropolitan State University 2007 — 2012
BA, Philosophy of Technology
HILC 2003 — 2004
Certificate, Ministry
HealthPartners April 2015 - Present
RMD Solutions LLC April 2011 - Present
Buffalo Wild Wings March 2014 - December 2014
Regis Corporation September 2013 - March 2014
Help/Systems, LLC February 2013 - August 2013
CHS August 2011 - January 2013
ELCA Board of Pensions April 2008 - April 2011
UnitedHealth Group August 2005 - July 2007
Citigroup January 2002 - October 2004
KB Gear Interactive September 1999 - August 2001
Skills
Business Analysis, Integration, Business Process, CRM, Management, Call Centers, Enterprise Software, Change Management, Call Center, Cross-functional Team..., Leadership, Process Improvement, Project Management, Software Documentation, Microsoft CRM, Business Process..., Project Planning, Visio, Analysis, Quality Assurance, Vendor Management, Business Intelligence, Consulting, Software Project..., Customer Relations, Business Strategy, Process Engineering, Customer Service, Operations Management, SDLC, IT Strategy, Project Portfolio..., Requirements Analysis, Strategy, Thought Leadership, SharePoint, ERP, Program Management, IT Management, Enterprise Architecture, Requirements Gathering, Management Consulting, Team Leadership, Operations Leadership, Change Leadership, Strategic Planning, Strategic Consulting
Education
The College of St. Scholastica 2002 — 2005
BA, Business Administration
SEQUEL Software a Help/Systems Company February 2011 - Present
Help/Systems, LLC January 2008 - February 2011
Help/Systems, Inc. October 2006 - January 2008
Advanced Systems Concepts, Inc. September 1990 - September 2006
Skills
IBM iSeries, SQL, DB2, OS/400, Business Intelligence
Education
DePaul University 1985 — 1990
Bachelor of Science, Marketing
HelpSystems, LLC April 2015 - Present
Weber Stephen Products September 2007 - April 2015
Physicians’ Service Center March 1999 - September 2007
Skills
Databases, Data Analysis, Business Analysis, Process Improvement, Access, Business Process, Analysis, ERP, Integration, VB.NET, ASP.NET MVC, RPG Free, RPG III, CL/400, IBM AS/400, IBM iSeries, ABAP, C#, SQL
Education
Moraine Valley Community College 1996 — 2000
Biothera October 2010 - Present
Horstmann Consulting October 2009 - October 2010
Welsh Companies 2009 - 2010
Help/Systems, LLC February 2005 - April 2009
Glen Lake Mighty Mites 2002 - 2009
International Decision Systems 2000 - 2004
Immaculate Heart of Mary 2000 - 2002
LaserMaster 1994 - 2000
BHZ August 1984 - April 1994
Skills
Process Improvement, Mergers, Strategy, Software
Education
Minnesota State University, Mankato 1981 — 1984
BS, Accounting
Mayo Clinic Health System August 2004 - Present
Rockler Companies, Inc. April 1999 - September 2003
Nash Finch Company June 1995 - April 1999
Sanofi Diagnostics Pasteur - now Beckman Coulter July 1990 - June 1995
Help/Systems, LLC June 1989 - June 1990
Medtronic September 1984 - June 1989
Skills
AIX, System Administration, Customer Service, Leadership, Unix, Project Management, Database Administration, Databases, T-SQL
Education
Minnesota State University, Mankato 1980 — 1984
BS, Computer Science, Industrial Relations, Management, Minor Economics
Mankato High School 1968 — 1971
Yes, General
Technical ProSource August 2015 - Present
CA Technologies July 2014 - July 2015
MotivAction March 2011 - July 2014
Datatrend Technologies January 2010 - March 2011
HelpSystems, LLC January 1993 - February 2010
HelpSystems, LLC 2008 - 2009
State of Minnesota July 1990 - May 1992
BI WORLDWIDE March 1989 - July 1990
Skills
Customer Service, Sales, Solution Selling, Sales Management, CRM, Marketing, Marketing Strategy, Team Building, Project Management, Sales Presentations, Time Management, Salesforce.com, B2B, Business Development, Channel Partners, Strategy, Sales Process, Lead Generation, Strategic Partnerships, SaaS, Sales Operations
Education
NSA - MN Apprentice Program 2008 — 2009
College of St. Benedict
BA
Dale Carnegie
Grand Rapids Senior High School
HelpSystems, LLC April 2015 - Present
Anthem September 2012 - April 2015
WellPoint March 2010 - September 2012
HT Klatzky Marketing Communications June 2008 - August 2008
Skills
Advertising, Marketing Communications, Direct Marketing, Marketing, Marketing Strategy, Social Media Marketing, Online Advertising, Direct Mail, Social Media, Copywriting, Email Marketing, Public Relations, Account Management, Customer Retention, Employee Benefits
Education
The College of St. Scholastica 2005 — 2008
Bachelor of Arts (B.A.), Advertising & Public Relations
The College of St. Scholastica 2005 — 2008
Bachelor of Arts (BA), Advertising & Public Relations
HelpSystems, LLC December 2012 - Present
Compellent Technologies August 2008 - December 2012
CNS, Inc. 1994 - 2007
Skills
Human Resources, HRIS, Onboarding, Talent Management, Storage, Personnel Management, Training, Recruiting, Employee Benefits, Change Management, Salesforce.com, Vendor Management, HR Policies, Interviews, Acquisition Integration, Project Management, Process Improvement
Education
Northern State University 1984 — 1987
BS, Education
Mount Marty College 1982 — 1983
General Studies
Help/Systems, LLC September 2013 - Present
Help/Systems, LLC November 2008 - January 2011
Help/Systems May 2008 - November 2008
Help/Systems, LLC December 1997 - May 2008
Skills
Graphics, Graphic Design, Dreamweaver, Creative Direction, Flash, Adobe Creative Suite, Brochures, InDesign, Layout, Direct Mail, Email Marketing, Logo Design, User Experience, Web Design, Adobe Acrobat, CSS, Drupal, Illustrator, HTML, Photoshop, Art Direction
Education
The Art Institutes International-Minnesota 2011 — 2012
web development & design
Iowa State University 1993 — 1997
BFA, Graphic Design
Spectrum Health July 2015 - Present
Firehorse LLC January 2013 - Present
UnitedHealth Group August 2013 - June 2015
DataQuick Title February 2013 - July 2013
Roehl Transport August 2010 - October 2012
Capella University February 2008 - November 2009
Capella University 2004 - 2007
Help/Systems, LLC 2003 - 2004
Datacard 2001 - 2003
Datacard 1998 - 2001
Skills
Business Analysis, Agile Methodologies, Process Improvement, Visio, Requirements Analysis, Business Intelligence, Software Project..., Vendor Management, SharePoint, SDLC, Enterprise Software, Management, Program Management, ERP, Project Management, Information Technology, Consulting, Leadership, IT Strategy, Integration, Enterprise Architecture, Project Portfolio..., IT Management, Business Process..., Business Process, Disaster Recovery
Education
National University 1995 — 1997
MBA, Financial Management
Help/Systems, LLC February 1994 - Present
Keane, inc 1987 - February 1994
On Time Applications May 1985 - 1987
Skills
IBM iSeries, Programming, SQL, OS/400, Databases, Enterprise Software, Software Design, RPG, DB2, Software Development, CLP, Software Project..., Business Intelligence, EDI, Disaster Recovery, XML, Microsoft SQL Server, Agile Methodologies, Cloud Computing, IBM AS/400
Education
Minnesota State Community and Technical College 1983 — 1985
Computer programming, Computer Science
Tfrady Design January 2010 - Present
Help/Systems, LLC January 2000 - August 2009
Awardcraft, Inc. 1997 - 1999
Awardcraft January 1996 - December 1997
Education
Minneapolis College of Art and Design 2009 — 2009
Online Portfolio Course
Minneapolis College of Art and Design 2009 — 2009
(X)HTML Course
University of Wisconsin-Madison 1990 — 1994
HelpSystems, LLC January 2015 - Present
Portico Benefits Services June 1994 - December 2014
Skills
.NET, ASP.NET, Microsoft CRM, TDD, Integration, ASP.NET MVC, Unit Testing, T-SQL, Web Services, ADO.NET, VB.NET, SDLC, Agile Methodologies, Software Development, Test Driven Development, Pair Programming, JavaScript, jQuery, Scrum, SharePoint, Web Applications, Test Automation, C#
Education
Augsburg College 1990 — 1994
BA, MIS, Computer Science
HelpSystems, LLC March 2015 - Present
Lafayette Country Club May 2012 - Present
HelpSystems, LLC June 2013 - March 2015
Cointstar/Redbox - New Ventures August 2012 - June 2013
Sil'Vie Hair Studio June 2012 - January 2013
Red Argentina para la Cooperación Internacional February 2012 - May 2012
Wells Fargo Bank July 2011 - January 2012
MHTA June 2011 - August 2011
St. John's University February 2009 - May 2011
Casa Guadalupe September 2010 - December 2010
Skills
Spanish, Customer Service, International Relations, Drive, Learning Quickly, Excel, Public Speaking, Non-profits, Research, Writing, Research Information, Teaching, Social Networking, Interviews, Microsoft Excel
Education
College of St. Benedict 2007 — 2011
Bachelor of Arts, Hispanic Studies
Minnetonka High School 2003 — 2007
Skybot Software September 2010 - Present
Help/Systems, LLC 2005 - Present
Education
University of Minnesota-Twin Cities
Computer Science
Help/Systems, LLC November 2007 - Present
Fruits of the Spirit 1997 - 1997
Skills
System Administration, IBM iSeries, Software Documentation, HTML, Salesforce.com
Education
Josef's School of Hair Design Inc-Fargo Downtown 2000 — 2001
Associate’s Degree, Cosmetology/Cosmetologist, General