Experience
Rusnak Auto Group  September 2014 - Present
Alhambra CDJR   January 2014 - September 2014
Mercedes-Benz of Calabasas  May 2013 - January 2014
Go Automotive Group   November 2012 - March 2013
Hendrick Automotive Group   July 2012 - September 2012

Skills
Customer Satisfaction, Customer Service, Legal Research, Legal Writing, Litigation, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Social Media, Vehicles, Leadership, Management, Marketing, Microsoft Word, Outlook, Research, Sales, Sales Management

Education
California State University-Los Angeles   2010 — 2011

Experience
Ron Rosner Toyota  December 2012 - Present
Hendrick Automotive Group   May 2010 - September 2012

Skills
Microsoft Office, Automotive, Microsoft Excel, Management, Reynolds & Reynolds, adp, Dealers, Automotive Aftermarket, Customer Satisfaction, Vehicles, Dealer Management, Customer Retention, ADP Payroll, Warranty, Parts, Automobile, Reynolds

Education
ITT Technical Institute-Indianapolis   2010 — 2014
Information Technology

Kaplan College-Columbus   2010 — 2012
Information Technology

Experience
iDataLytics   May 2015 - Present
.   June 2014 - May 2015
PricewaterhouseCoopers, LLP  September 2011 - June 2014
PwC  September 2006 - September 2011
PwC  April 2005 - September 2006
American Sterling Bank  October 2004 - January 2005
Household Financial Corporation/ HSBC   July 2003 - October 2004
Hendrick Automotive Group   September 2001 - April 2003

Skills
Change Management, Management Consulting, Organizational Design, Culture Change, PMO, Project Management, Talent Management, ERP, Consulting, Leadership Development, Performance Management, Team Leadership, Performance Improvement, Governance, Business Process, Business Transformation, Business Process...

Education
Bethany College   1998 — 2001
BA

Experience
Hendrick Automotive Group   January 2011 - Present
The Windermere Club   January 2009 - January 2011
The Golf Club at Ballantyne Resort   January 2004 - May 2008

Skills
Sales

Education
The University of Akron   2001 — 2004
Political Science/History

Allegheny College   1999 — 2001
Political Science

Experience
Hendrick Automotive Group   February 2013 - Present
University of North Carolina  October 2011 - December 2012
Warner Cable Arena Charlotte Bobcats / IT Services   May 2011 - August 2011
Duane Reade  March 2007 - June 2009

Skills
Active Directory, Windows 7, Troubleshooting, XP, Mac OS X, Linux, Help Desk Support, Computer Hardware, SQL, Windows, Java, System Administration, HTML, Visio, VMware, Operating Systems, Networking, Software Documentation

Education
University of North Carolina at Charlotte   2009 — 2012
Bachelor of Arts (B.A.), Software Information Systems, Senior

Borough of Manhattan Community College   2007 — 2009
Associates, Applied Sciences, Computer Networking Technologies

Experience
Hendrick Automotive Group   October 2008 - Present

Skills
Sales Operations, Automotive, Account Management, Automotive Aftermarket, Customer Retention, Sales, Customer Satisfaction, Sales Management, Vehicles, Negotiation, Dealers, Dealer Management, Sales Process, New Business Development, Profit, Automobile, Direct Sales, Selling, Warranty, Inventory Management, Reynolds, Team Building, Pricing, Purchasing, Automotive Parts, Parts, B2B

Education
Blue Ridge Community College   2000 — 2003
MENTAL HEALTH HUMAN RESORCE

Experience
Johnson Automotive group   September 2014 - Present
Hendrick Automotive Group   June 2012 - September 2014
CVS Health  July 2005 - August 2008

Skills
Financial Analysis, Leadership, Project Management, New Business Development, Team Building, Automotive, Finance, Marketing, Accounting, Analysis, Microsoft Word, Sales Process, Vehicles, Customer Satisfaction, Inventory Management, Sales Operations, Account Management, Profit

Education
Campbell University   2007 — 2012
Master of Business Administration (M.B.A.), Marketing

Campbell University, Lundy-Fetterman School of Business   2007 — 2012
Master of Business Administration (M.B.A.), Marketing

Experience
Hendrick Automotive Group   November 2004 - Present

Skills
Graphic Design, Computer Graphics, Computer Science, Automotive, Sales Process, Sales Management, Customer Retention, Customer Satisfaction, Automobile, Vehicles, Profit, Sales, Account Management, Online Advertising, New Business Development, Advertising, Social Media Marketing, SEO, Inventory Management, Dealers, SEM, Automotive Aftermarket, Lead Generation, Reynolds, Marketing Strategy, Sales Operations, Parts, Marketing, Warranty, B2B, Dealer Management, Selling, Automotive Repair, Retail, Gross Profit

Education
Appalachian State University   1991 — 1992
Bachelor of Arts (BA), Graphic Design

Florida State University   1983 — 1986
Bachelor of Science (BS), Marine Biology and Biological Oceanography

Experience
Hendrick Automotive Group   June 2012 - Present

Skills
Profit, Vehicles, Customer Satisfaction, Management, Customer Retention, Sales, Automobile, Negotiation, Automotive, Automotive Aftermarket, Sales Management, Selling, Dealers, Sales Operations, Sales Process

Education
California State University-Long Beach
Bachelor's degree, Finance, General

Experience
Cloverhound   May 2015 - Present
Classic Graphics  August 2014 - May 2015
Hendrick Automotive Group   February 2014 - July 2014
Hendrick Automotive Group   June 2013 - February 2014
Norman Sound & Productions, LLC   January 2010 - June 2013
FedEx Ground  August 2009 - January 2010

Skills
Troubleshooting, Technical Support, VPN, Windows 7, Networking, Microsoft Office, Computer Hardware, Software Installation, Windows, Audio Engineering, Active Directory, Customer Satisfaction, Switches, Wireless Networking, Network Administration, Network Design, VoIP, Help Desk Support, Microsoft Exchange, VMware, TCP/IP, Routers, Hardware, WAN, Printers, DHCP, System Administration, Telecommunications, Ethernet, Computer Network..., Windows XP, Windows Server, Wireless, IP, Electronics, Project Management, Mobile Devices, Testing, DNS, AV, Virtualization, Cisco Technologies, Operating Systems, Laptops, Projectors, Cabling, LAN-WAN, RANCID, Linux, VMware ESX

Education
Averett University   2008 — 2009

Hunter Huss High School   2004 — 2008

Experience
Wells Fargo  February 2013 - Present
AHF Communications, LLC   December 2005 - Present
BigSur Sales Consulting   April 2004 - Present
Snowflake Village   July 2009 - Present
Ballantyne IT Professionals   February 2011 - Present
Walnut Grove Christian School   February 2012 - January 2014
Carolinas Healthcare System  July 2000 - January 2006
Hendrick Automotive Group   December 1985 - July 2000

Skills
Project Portfolio..., Project Planning, Telecommunications..., VoIP, Call Center, WAN, RFP, Contract Management, IT Management, Vendor Management, PMP, Disaster Recovery, Business Process..., Project Implementation, Program Management, Business Analysis, IT Service Management, Business Management, Cloud Computing, Data Center, Contract Negotiations, Telecommunications, Team Leadership, IT Strategy, Vendor Relations, Business Continuity, QuickBooks, Visio, Microsoft Excel, PowerPoint, Avaya IP Telephony, Nortel Certified Support, NEC, Toshiba, Call Center Development, Telecommunications..., Mobility Strategy, Engaging Speaker, Technical Writers, Information Design, Management, Unified Communications, SaaS, Contract Negotiation, Partnership-building, Information Technology, Professional Services, Managed Services, Training, Call Centers

Education
University of North Carolina at Charlotte   1983 — 1985

Central Piedmont Community College   1980 — 1982

Olympic High School   1979 — 1982

Experience
Smith & Nephew Orthopaedics  August 2012 - Present
Systel Business Equipment  August 2008 - September 2012
Hendrick Automotive Group   August 2004 - August 2008

Skills
Account Management, Cold Calling, Customer Service, Microsoft Office, New Business Development, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Team Building

Education
Appalachian State University   1998 — 2002
Bachelor's degree, Criminal Justice and Corrections

Experience
Hendrick Automotive Group   June 2011 - Present
Port City Java  July 2009 - September 2012
Harris Teeter  September 2006 - July 2009

Skills
Customer Service, Customer Satisfaction, Sales, Automotive, Inventory Management, Customer Retention, Vehicles, Automobile, Outlook, Time Management

Education
Cape Fear Community College   2009 — 2011

Experience
Cardinal Logistics Management  September 2015 - Present
Epiq Construction Services, Inc.   January 2014 - September 2015
Hendrick Automotive Group   September 2008 - December 2013
Hendrick Automotive Group   September 2006 - September 2008
Ace Mortgage Funding  January 2006 - September 2006

Skills
Customer Satisfaction, Customer Service, Financial Analysis, Sales Management, Sales Process, Banking, Negotiation, Finance, Microsoft Excel, Accounts Receivable, Accounts Payable, Leadership, Sales, Team Building, Marketing, Management, Marketing Strategy

Education
Central Piedmont Community College   2004 — 2006
Associate of Arts and Sciences (AAS), Business Administration and Management, General

East Carolina University

Experience
Hendrick Automotive Group   June 2013 - Present

Education
Bloomsburg University of Pennsylvania   2008 — 2013
Liberal Arts

Experience
Hendrick Automotive Group   March 2014 - August 2015
Target  July 2011 - March 2014
jcpenney  October 2010 - January 2011

Skills
Customer Service, Communication, Sales, Leadership, Reliability, Typing, Adaptability, Social Skills, Dependable Team Player, Independence, Teamwork, Time Management, Business Development, Telephone Skills, Planograms, Retail Sales, Data Entry, Visual Merchandising, Customer Satisfaction, Phone Etiquette, People Skills, Shrinkage, Training, Outlook, Microsoft Word, Accountability, Self-driven, Cashiering, Retail, Critical Thinking, Team-oriented, Goal Oriented, Driving Results, Merchandising, Customer Experience, Friendly Personality, Analytical Skills

Education
California State University-Monterey Bay   2015 — 2017
Bachelor of Business Administration (B.B.A.)

San Joaquin Delta College   2008 — 2013
Associate of Science (A.S.), Business Administration and Management, General

San Joaquin Delta College   2008 — 2012
Associate of Science (AS), Social and Behavioral Sciences

Tracy High School   2004 — 2008
High School Diploma

Experience
First Alliance Logistics Management, LLC   2011 - Present
Wraser Pharmaceutical  November 2009 - March 2011
Hendrick Automotive Group   January 2005 - October 2009

Education
Appalachian State University   1999 — 2005
Interpersonal Communication, Communication, Business, Sociology

Experience
Hendrick Automotive Group   August 2011 - Present
BRAKES   September 2010 - December 2010
NASCAR Foundation   February 2010 - May 2010
Richard Petty Driving Experience  May 2009 - July 2009
Charlotte Motor Speedway  March 2008 - June 2008

Skills
Automotive, Customer Service, Microsoft Excel, Automobile, Event Planning, Customer Satisfaction, Sales Management, Team Building, Customer Retention, Profit, Sales, Inventory Management

Education
Belmont Abbey College   2007 — 2010
Bachelor of Arts, Business Management

Experience
Disola Development   December 2012 - Present
Keller Williams Realty  February 2011 - July 2011
VIPdesk  August 2010 - October 2010
Hendrick Automotive Group   May 2010 - June 2010
IDC  February 2001 - May 2009

Skills
Customer Service, Microsoft Office, Sales Support, Customer Relations, Problem Solving, Supervisory Skills, Administration, Administrative Work, Sales Operations, Market Research, Customer Satisfaction, Sales, Account Management

Education
Centenary College
A.A, Equine Science

Experience
HNTB  June 2015 - Present
PAREXEL  May 2013 - June 2015
SunTrust Bank  January 2011 - May 2013
Hendrick Automotive Group   March 2008 - January 2011

Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Retail, Sales, Financial Analysis, Banking, Project Management, Forecasting, Finance, Data Analysis, Analysis, Lines Of Credit, Credit, CRM, Account Management, Relationship Management, Risk Management, Customer Retention, Financial Reporting, Strategic Financial..., Variance Analysis, Leadership, Management, Budgets

Education
Campbell University, Lundy-Fetterman School of Business   2007 — 2011
BBA, Business Administration, Economics

Experience
Hendrick Automotive Group   June 2014 - Present
Parks Automotive Group  April 2014 - June 2014
Parks Automotive Group  February 2013 - April 2014
Cherry Bekaert LLP  January 2011 - March 2011

Skills
Automotive, Accounting, Management Accounting, Dealership Accounting, Financial Reporting, Microsoft Office, Management, Financial Accounting, Fixed Assets, Account Reconciliation, Financial Statement..., Accounts Payable, Regression Analysis, Accounts Receivable, Cash Flow, Cash Management, Balance Sheet, Accruals, Bank Reconciliation, Financial Analysis, Expense Allocation, Expense Budget..., Expense Management, Microsoft Excel, PowerPoint, Dealer Track, Vlookup, Auditing, External Audit, Sarbanes-Oxley Act, Internal Control..., Statistical Sampling, Cost Accounting

Education
Appalachian State University   2011 — 2012
Master of Science (MS), Accounting

Appalachian State University   2007 — 2011
Bachelor of Science (BS), Accounting

Experience
Steritech  November 2008 - Present
Steritech  November 2008 - August 2013
Hendrick Automotive Group   January 2003 - January 2008

Skills
Quality Assurance, Customer Service, Team Building, Strategic Planning, Process Improvement, Customer Satisfaction, Food Safety, Food, Management

Education
Central Piedmont Community College

Sussex County Vo-Tech

Experience
Amazon  November 2014 - Present
Carolinas Healthcare System  April 2012 - November 2014
Hendrick Automotive Group   June 2010 - April 2012

Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management, Customer Satisfaction, First Aid, BCLS, EMT

Education
Central Piedmont Community College   2013 — 2014
Emergency Medcial Technican

Experience
Residential Appraisers   March 2015 - Present
SECU  July 2011 - March 2015
Hendrick Automotive Group   February 2011 - June 2011
Best Loading Services, Inc   June 2010 - September 2010

Skills
Banking, Credit, Loans, Retirement Planning, Financial Services, Cross Selling, Credit Analysis, Relationship Management, Training, Deposits, Cash Management, Lines Of Credit, Loan Origination, Outlook, Customer Service, Investments, Mortgage Lending, IRAs, Credit Unions

Education
Bob Jones University   2006 — 2010
Bachelor's degree, Major: Youth Ministry; Minor: Speech

Wake Technical Community College
Continued Education, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician

Wake Christian Academy   1994 — 2006
High School Diploma

Experience
Carolina Legal Staffing  June 2015 - Present
Synergy Legal Inc.  May 2015 - Present
Gilles Law, PLLC.   March 2015 - May 2015
Charlotte School of Law  September 2014 - March 2015
The Karney Law Firm   May 2013 - August 2014
LexisNexis  August 2012 - August 2013
The Law Offices Of Jonathan S. Frank, PC   January 2013 - April 2013
Hendrick Automotive Group   September 2009 - August 2011
Mecklenburg County Courthouse  July 2011 - July 2011
Hay Distributing   December 2008 - September 2009

Skills
Legal Research, Legal Writing, Public Speaking, Estate Planning, Community Outreach, Legal Issues, Legal Documents, Data Analysis, Rhetorical Analysis, Legal Education, Training, Personal Injury, Customer Oriented, Account Management, Environmental..., Preparation of Wills, High Stress Environment, Fleet Management, Protected Areas, Databases, Data Entry, Printers, Government Agencies, Automotive, Product Distribution, Health Insurance, Property & Casualty..., Motorcycle Industry, Property Damage, Needles, LexisNexis, Westlaw

Education
Charlotte School of Law   2011 — 2014
Juris Doctor (J.D.), Law

Clemson University   2003 — 2008
Bachelor of Science (BS), Parks, Protected Areas, and Natural Resources Management

Experience
Comcast Cable  December 2014 - Present
American Express Open / Sales Partnerships   January 2013 - May 2014
Hendrick Automotive Group   January 2009 - November 2012
Bank of America  January 1996 - January 2007

Skills
Consultative Selling, Direct Sales, Small Business, Negotiation, Customer Relations, Customer Service, Problem Solving, Team Leadership, Process Improvement, Sales, Active Listening, Progress Monitoring, Critical Thinking, Computers and..., Timely Decision Making, Selling, Leadership, Profit, Training, Account Management, Management, Coaching, Automotive, Team Building, Sales Operations, Customer Satisfaction, Customer Retention, Sales Process, Business Development, Sales Management, New Business Development, Business Planning, B2B, Marketing, Budgets, CRM, Cold Calling, Contract Negotiation, Cross-functional Team..., Forecasting, Leadership Development, Marketing Strategy, Salesforce.com, Retail, Solution Selling, Strategic Planning, Strategy, Business Strategy, Product Marketing, Online Marketing

Education
California State University-East Bay
E, Business Management

College of San Mateo
Business Administration

College of San Mateo
Business Administration

Peak Potentials Training, British

Experience
Windstream Communications - Matthews NC   February 2011 - Present
Folger Automotive, LLC  August 2004 - January 2011
Black & Decker HHI  July 2003 - July 2004
Toll Brothers  April 2002 - April 2003
M/I Homes  March 1996 - March 2002
Hendrick Automotive Group   January 1995 - January 1996
PREAKNESS CHEVROLET   January 1989 - January 1995

Skills
Sales Management, Sales Process, Sales, Business Development, New Business Development, Direct Sales, Negotiation, Competitive Analysis, Telecommunications, Account Management, Sales Operations, Customer Service, Customer Experience, Customer Retention, Marketing Strategy, B2B, Customer Satisfaction, Team Building, Strategic Planning, Salesforce.com, Selling, Contract Negotiation, Sales Presentations, Lead Generation, Marketing, Solution Selling, Forecasting, Pricing, Advertising, Automotive, Networking, Wireless Networking, Data Center, IP Phones, Internet, VoIP, Broadband, Leadership, Managed Services, Training, Management, Email Marketing, Team Management, Wireless

Education
Bergen Community College   1979 — 1981

Glen Rock JR SR High

Experience
Hendrick Automotive Group   August 2014 - Present
Wake County Public Schools (Cary, NC)   October 2013 - Present
NPA Nonprofit Corp   January 2013 - Present
Metaphysion Corp   January 2012 - April 2013
Faulkner Cadillac   April 2009 - April 2013

Skills
GM Certified Internet..., Organizational..., Restructuring, Automotive, Sales Management, Negotiation, Team Building, Sales, New Business Development, Customer Satisfaction, Automobile, Vehicles, Strategic Planning, Customer Retention, Coaching, Public Speaking, Entrepreneurship, Business Strategy, Process Improvement, Marketing Strategy, Retail, E-commerce, Customer Service, Management, Social Media, Inventory Management, Microsoft Office, Leadership, Social Networking, Business Development, Marketing, Public Relations, Social Media Marketing, Advertising, Nonprofits, Online Marketing, Business Planning, SEM, SEO, Facebook, Project Planning, Account Management, Email Marketing, Online Advertising, B2B, Lead Generation, CRM, Marketing Communications, Sales Process, Small Business

Education
Bloomsburg University of Pennsylvania   1995 — 2000
BA, Philosophy/Political Science

Emmaus High School

Experience
Hendrick Automotive Group   October 2013 - Present
Medved Chevrolet  June 2012 - August 2013
RadioShack  September 2011 - May 2012
OfficeMax  October 2008 - March 2011
Wisdek Corp.  July 2006 - August 2008

Skills
Team Leadership, Troubleshooting, Customer Satisfaction, Telecommunications, Project Planning, Team Management, E-commerce, Loss Prevention, Store Management, HTML, Business Analysis, Active Directory, Negotiation, Windows Server, SharePoint, Retail Sales, Cisco Technologies, Merchandising, Databases, Visual Merchandising, Retail, SQL, Microsoft SQL Server, Web Development, Sales, Inventory Management, Teamwork, Sales Operations, Sales Management, B2B, Sales Process, Customer Service, Management, Customer Retention, Team Building, Automotive

Education
Tanta University   2000 — 2005
Bachelor Of Arts, English Language & Literature

FIS   1988 — 2000
High School Diploma, Mathematics and Computer Science

Experience
Hendrick Automotive Group   March 2014 - Present
Chevy Chase Acura  May 2013 - March 2014
Southern States Nissan   January 2012 - December 2012
Leith Mercedes-Benz   April 2005 - February 2011
Tischer Acura   February 2002 - January 2005
Darcars Dodge   January 2002 - January 2003
Tischer Audi, BMW   January 2000 - January 2002
Darcars of Mazda, Subaru, Volkswagen   January 1997 - January 2000
Darcars Mazda   January 1996 - January 1997

Skills
People Skills, Problem Solving, Client Retention, Management, Project Management, Marketing Communications, Customer Retention, Employee Relations, Employee Training, Human Resources, Organizational..., Integrity, Communication, Customer Oriented, Customer Satisfaction, Sales Management, Customer Service, New Business Development, Contract Negotiation, Time Management, Leadership, Public Speaking, Automotive, Vehicles, Team Leadership, Performance Management, Recruiting, Event Management, Customer Experience, Business Networking, Data Entry, Building Relationships, Patience, Coaching, Training, Friendly Personality, Team Building, Coordination, Sales Presentations, Teamwork, Leadership Development, People-oriented, Phone Etiquette, Workforce Management, Business, Social Networking, Highly personable, Customer Support, Social Skills, Strategic Planning

Education
Prince George's Community College   1995 — 1996

Bowie State University   1993 — 1994
did not finish, physical therapy

Experience
Hendrick Honda Easley   June 2012 - Present
Hendrick Automotive Group   February 2009 - Present
BASF CORPORATION  January 1976 - January 2008
European Accounts   January 1992 - January 2005
General Motors & Asian Accounts   January 1986 - January 1992

Skills
Budgets, Sales, Pricing, Marketing, Training, Product Development, Software Documentation, Finance, Competitive Analysis, Accounting, Human Resources, Cross-functional Team..., Six Sigma, Process Improvement, Automotive, Forecasting, Customer Satisfaction, Automobile, Business Planning, Customer Retention

Education
Central Michigan University

Lawrence Institute of Technology

Non

Oakland Community College

Western Michigan University

Experience
Better Homes & Gardens Tri-Valley Realty   February 2004 - Present
Hendrick Automotive Group   June 2002 - February 2004
Covidien  August 2001 - October 2002
Oridion Medical  September 1999 - May 2001
AeroGen  February 1997 - August 1999
Baxter Healthcare  June 1995 - February 1997
Bird Medical Products   February 1994 - June 1995
Baxter Healthcare  December 1982 - February 1994
American Hospital Supply / Baxter Healthcare   1982 - 1994
Community Hospital of Long Beach  1977 - 1982

Skills
Business Development, Selling, Real Estate, Training, Sales, Sales Management, Marketing, Negotiation, Market Development, Contract Negotiation, Executive Relocation, Business Coaching, Brand Management, Brand Awareness, New Business Development, Business Planning, Marketing Strategy, Product Launch, Customer Service, International Marketing, Advertising, First Time Home Buyers, Short Sales, REO, Full P&L Responsibility, Strategic Planning, Market Research, Marketing Communications, Product Positioning in..., Corporate Relocation, Sellers, Management, Leadership, Referrals, Foreclosures, Buyer Representation, Investors, Residential Homes, Buyers, Relocation, HUD, Luxury, Single Family Homes, Real Property, Listings, Condos, Real Estate Transactions, Seniors, Townhomes, FHA

Education
California State University-Long Beach   1979 — 1982
B.S., Health Science, Community Health Education

Long Beach City College   1977 — 1979
A.S., Respiratory Therapy, Science

Experience
Percepta ~ Creating customer loyalty for 15 years!   June 2015 - Present
Kelly Ford   September 2013 - June 2015
Ace Wrecker   November 2012 - May 2013
Kisselback Ford   February 2012 - November 2012
Nash Chevrolet  February 2011 - February 2012
Hendrick Automotive Group   June 2010 - January 2011
Rite Aid  March 2008 - January 2011
Gwinnett Braves  2011 - 2011
Nike  March 2008 - July 2009
Charles Rutenberg Realty Inc.  February 2006 - December 2008

Skills
Real Estate License, Beauty Industry,..., Stage Management,..., Camera Operating, Escrow, Accounts Receivable, Administrative..., Small Business, Musical Theatre, Music Production, Management, Customer Service, Sales, Selling, Time Management, Customer Satisfaction, Advertising, Team Building, Automotive, New Business Development, Account Management, Marketing, Vehicles, Customer Retention, Marketing Strategy

Education
Florida Atlantic University   1973 — 1975
Bachelor of Arts (B.A.), Education, 3.0

Art Institute of Atlanta   1991 — 1992
Associate of Arts (AA), Music/Video Business, 3.97 Honors

Seacrest High School   1968 — 1970
Graduate

Experience
Metrolina Auto Group   April 2014 - Present
Self-employed  July 2013 - March 2014
Hendrick Automotive Group   August 2012 - June 2013

Skills
Account Management, Customer Service, Management, Project Management, Leadership, New Business Development, Social Networking, Negotiation, Automotive, Sales, Customer Satisfaction, Customer Retention

Education
Central Piedmont Community College   2006 — 2007
Accounting

Experience
Hendrick Automotive Group   May 2015 - Present
Karatbars International - Affordable Gold by the Gram Affiliate  May 2014 - Present

Skills
Customer Service, Team Building, Public Speaking, Social Media, Leadership, Social Networking, Strategic Planning, Marketing, Sales, Small Business, Social Media Marketing, Marketing Strategy, Coaching, New Business Development, Event Planning

Education
Bob Jones University   1978 — 1983
Bachelor's degree, Religion

Experience
Paste   2013 - Present
Talbots  January 2015 - Present
Straub Collaborative, Inc. Portland-Boston-Montreal   July 2012 - November 2013
Rue La La  July 2010 - January 2012
Hendrick Automotive Group   January 2008 - July 2010
Apple  January 2007 - January 2008

Skills
Lightroom, Adobe Creative Suite, Final Cut Pro, Flash, After Effects, Apple Aperture, CSS, HTML, PowerPoint, Microsoft Excel, Profoto, Photoshop, Image Manipulation, Web Design, Fine Art Photography, Image Editing, Photography, Commercial Photography

Education
Academy of Art University   2006 — 2007
Photography

Dixie State College   2001 — 2002
Graphic Design, General Ed.

Experience
Hendrick Automotive Group   September 2014 - Present
Joe Bullard Automotive  May 2013 - August 2014
Joe Bullard Automotive  July 2012 - May 2013
La Dolce Vita  April 2012 - June 2012
Impress Events   June 2011 - February 2012
Longhorn Steakhouse  October 2007 - July 2011
Vector Marketing  May 2008 - January 2009

Skills
Social Media Marketing, Facebook, Photography, CRM, Photoshop, Advertising, Marketing, Time Management, Digital Marketing, Social Media, Sales, PowerPoint, Direct Marketing, Public Relations, Customer Service, Illustrator, Morale, Advertising Sales, Online Marketing, Public Speaking, Marketing Strategy, Social Networking, Teamwork, SEO, Online Advertising, Brand Development, Event Management, Event Planning, Leadership, Client Relationship..., Account Management, Customer Satisfaction, Graphic Design, Market Research, Microsoft Excel, Negotiation, Microsoft Word, Press Releases, Retail, Management, New Business Development, Sales Management, Recruiting, Team Building

Education
Birmingham-Southern College   2008 — 2011
Bachelor of Arts (B.A.), Studio Arts, Psychology

Auburn University   2006 — 2008
Industrial Design

Jefferson State Community College   2004 — 2006
Dual Enrollment, Educational Advancement

Chelsea High School   2003 — 2006
High School Diploma, Advanced Diploma

Experience
Wells Fargo  January 2015 - August 2015
Hendrick Automotive Group   August 2012 - October 2013
Walmart  2008 - October 2011

Skills
Cashiering, Retail, Retail Sales, Visual Merchandising, Cash Register, Customer Satisfaction, Telephone Skills, Phone Etiquette, Time Management, Microsoft Word, Microsoft Office, Customer Experience, Microsoft Excel, Big Box, Cash Handling Experience, CPFR, Outlook, PowerPoint, Sales, Teamwork, Clerical Skills, Leadership, Team Leadership, Inventory, Fax, People Skills, Critical Thinking, Team Building, Profit, Sales Operations, Business Development, Customer Service, Sales Management, Inventory Management, Data Entry, Management, Inventory Control, Customer Retention, Social Networking, Sales Process, Training, Automotive, New Business Development, Hiring, Cpr Certified, Data Analysis, Vehicles, Social Media, Human Resources, Employee Relations

Education
Capella University   2015 — 2017
Master's degree, Human Services, 4.0

East Carolina University
Bachelor's degree, Applied Sociology

Experience
H&M  July 2014 - Present
Sunglass Hut  June 2014 - Present
Hendrick Automotive Group   May 2014 - July 2015
Lowcountry Aquatic Project Swim   January 2013 - December 2014
Carrabba's Italian Grill  September 2013 - April 2014
Starbucks  October 2011 - June 2013
Carrabba's Italian Grill  October 2010 - May 2011
Applebee's  July 2008 - August 2010

Skills
First Aid, Cpr Certified, Cash Handling Experience, Inventory Management, Administrative Work, Prezi, Customer Service, Microsoft Office, Public Speaking, Social Media, Microsoft Word

Education
College of Charleston   2011 — 2014
Bachelor of Science (BS), Kinesiology and Exercise Science

Charleston Southern University   2010 — 2011
Bachelor of Science (BS), Biochemistry

Central Carolina Technical College   2009 — 2010
Associate of Science (AS)

Experience
Hendrick Automotive Group   August 2014 - Present

Skills
Merchandising, Sales, Customer Service, Coaching, Visual Merchandising, Retail, Store Management, Loss Prevention, Cashiering, Inventory Management, Inventory Control, Retail Sales, Store Operations, Cash Register, Microsoft Word, Microsoft Excel, Microsoft Office, Conversational French, Conversational Spanish, Business Analysis, Phone Skills, Phone Etiquette, Answering Phones, Multi-line Phone, Service Desk, Appointment Scheduling, Training, Management, Team Leadership, Customer Satisfaction, Telephone Skills, Leadership, Time Management, Planograms, Hiring, Vehicles

Education
Chabot College   2010 — 2012
Associate of Arts (A.A.) In Progress

San Jose State University   2007 — 2008
General Education

Arroyo High School   2003 — 2007
High School Diploma

Experience
Poole's Reconstruction/ Response Team 1   September 2014 - Present
CapstoneISG   June 2011 - August 2014
Self Employed  October 2009 - July 2011
Hendrick Automotive Group   October 2004 - October 2009
Town and Country Ford  October 2002 - September 2004
Duncan Automotive Group   March 2002 - September 2002

Skills
Claim, Critical Thinking, Sales, Negotiation, Insurance, Liability, Subrogation, Property Damage, Property, Casualty, Commercial Lines, Claims Handling, General Insurance, Claim Investigation, Customer Satisfaction, Xactimate, Outlook, Claims Resolution, Property Claims, Training, Property & Casualty..., Legal Liability, Customer Service, Management, Microsoft Office, Analysis, Team Building, Software Documentation, Claims Management, Professional Liability, Adjustments, Commercial Insurance, Automobile, Umbrella Insurance, Casualty Insurance, Property

Education
Central Piedmont Community College   2009 — 2009
Insurance, Property and Casualty

New River Community College   1987 — 1988
General Studies

Radford High School   1984 — 1987
General Studies

Experience
Citrix  May 2015 - Present
Time Warner Cable  March 2011 - May 2015
Wireless Advocates  2009 - 2011
Carolina Custom Booth   2008 - 2009
Hendrick Automotive Group   2007 - 2008

Skills
Customer Service, Sales, Retail, Leadership, Sales Management, Account Management, Direct Sales, Management, Sales Process, Customer Retention, Customer Satisfaction, Customer Experience, Solution Selling, Sales Operations, Cellular Communications, Quotas, Wireless, Retail Sales, Telecommunications, Time Management, Call Centers, Broadband, VoIP, Continuous Improvement, Teamwork, Avaya, Up-selling, Value Based Selling, Value Selling, Cable Television, Cable Broadband, Digital Cable, B2B, Cold Calling

Education
Appalachian State University   2003 — 2006
Communication

Western Carolina University   2002 — 2003

Experience
Strategic Power Systems, Inc.®   March 2014 - Present
Hendrick Automotive Group   March 2013 - February 2014
Headquarters Distributors   October 2010 - March 2012
Studio M, LLC   October 2010 - March 2012
Safety Tubs Company LLC   January 2008 - October 2010
Giagni Enterprises   April 2005 - January 2008
Decolav  April 2002 - April 2005
Smith Barney  March 2000 - April 2002

Skills
Sales Management, Export Development, Restaurant Management, Export, Purchasing, Retail, International Business, New Business Development, Event Management, Marketing, Strategic Planning, Sales, E-commerce, Product Development, Customer Service, Coaching, Income Statement, Market Research, Forecasting, Merchandising, Management, Entrepreneurship, Budgets, Leadership, Key Account Management, Marketing Strategy, Sales Operations, Selling, Product Marketing, Inventory Management, Public Relations, Advertising, Social Networking, Program Management, Account Management, Manufacturing, Training, Business Development, Negotiation, Sales Process, Business Planning, Business Strategy, Social Media Marketing, Strategy, Trade Shows, Customer Satisfaction, Start-ups, B2B, Contract Negotiation, Customer Retention

Education
American University   1989 — 1991
BA, History, English

West Virginia University   1987 — 1989
History

Blackhawk High School

Duquesne University

Experience
Omni Services Of South Carolina, INC.   August 2014 - Present
GLM Trucking Co. LLC   March 2013 - April 2014
Flores Trucking   August 2012 - March 2013
TransAm Trucking, Inc.   November 2011 - August 2012
Longley Supply Company  April 2008 - July 2010
Starr Electric Company, Inc.   February 2003 - January 2008
GE Capital Information Technology Support, Bank Of America Contractor   January 1999 - November 2002
SHOE SHOW, INC.   January 1999 - December 1999
City Electric Supply  February 1998 - December 1998
Hendrick Automotive Group   March 1995 - January 1998

Skills
Freight, Trucking, Container, Flatbed, Transportation..., Transportation, Shipping, Warehousing, Management, DOT regulations, CDL Class A, Truck Driving, Warehouse Management, Forklift Operator, DOT Compliance, Route Planning, CDL, Ports, Reefer, Transportation Planning, Hazardous Materials, Logistics Management, Distribution Center..., Freight Transportation, Driver Training, Customs Regulations, Fleet Operations, Emergency Medical, Inventory Control, Heavy Equipment, Supply Chain..., Hazmat training, Forwarding, Road Transport, Dry Van, Driver Retention, Electricity, Computer Hardware, Computer Repair, Panel Wiring, Blueprint Reading, Electrical Industry, Computer Network..., Truckload, LTL, Dispatching, Truck, Defensive Driving, 3PL, Air Freight

Education
Cape Fear Community College   2011 — 2011
Class A Commercial Driver License, Transportation and Materials Moving

Central Piedmont Community College   2005 — 2005
Continuing Education, Electrician, A

Gaston College   1992 — 1994
Associates Of Science, Emergency Medical Science, 3.4 GPA Graduated top of my class

Experience
Hendrick Automotive Group   September 2013 - Present
Gander Mountain  March 2013 - September 2013
PharmaCo LLC  September 2012 - March 2013
PharmaCo LLC  September 2012 - March 2013
Gaston Today Magazine   January 2009 - July 2012
REI  2009 - 2011
Gaston County Schools  January 2007 - March 2008
Pfizer Pharmaceuticals, Inc  January 1998 - January 2007
Pfizer  May 1997 - September 2006
Sysco Foodservice  January 1992 - January 1998

Skills
Creative Writer, Published Author, Music, Promotions, Sports, Event Planning, Microsoft Office, Social Media, Writing, Recruiting, Pharmaceutical Sales, Cross-functional Team..., Changing Environments, Pharmacokinetics, Sports Marketing, New Business Development, Business Strategy, Situational Leadership, Pharmaceutical Industry, Rheumatology, Sales Operations, Selling, Sales, Leadership Development, Competitive Analysis, Marketing, Team Building, Healthcare, Start-ups, Medical Devices, Social Media Marketing, Sales Management, Customer Service, Customer Satisfaction

Education
Belmont Abbey College   1982 — 1985
B.A, Political Science

UNCC   1981 — 1982
Bachelor's degree, Political Science and Government

Experience
Apptio  April 2015 - Present
Advanced Computer Engineering Services   September 2010 - Present
UNC Department of Pediatrics   January 2013 - April 2015
University of North Carolina at Chapel Hill  2014 - 2015
University of North Carolina at Chapel Hill  May 2011 - January 2013
University of North Carolina  July 2010 - May 2011
University of North Carolina  January 2009 - July 2010
Hendrick Automotive Group   February 2008 - January 2009
American Red Cross  March 2007 - February 2008
Appalachian State University  2005 - 2007

Skills
Active Directory, Domain Migration, DHCP, Windows 7, XP, Android, Data Recovery, Virus Removal, IMAP, WinPE, SMTP, Email Archiving, Windows, Troubleshooting, Networking, Windows Server, Computer Hardware, SharePoint, Linux, Operating Systems, Unix, Image X, Mac OS, iOS, Sales Process, OS X, SCCM, Managing Database, VLAN, Remote Desktop, Citrix, VMware, Boot Camp, Technical Support, Help Desk Support, Computer Security, Microsoft Exchange, Windows XP, VPN, Security, Access, Computer Repair, System Deployment, Laptops, Software Installation, Software Documentation, System Administration, Information Technology, Network Security, Ubuntu

Education
Appalachian State University   2004 — 2007
Bachelor of Science (B.S.), Sociology

Gaston College   2001 — 2003
Associate of Arts, Sociology

Cherryville High School   1997 — 2001
H

Experience
Flow Automotive Companies  September 2013 - Present
Southeast Commercial Companies, LLC   March 2013 - Present
RoofXpress   April 2012 - January 2013
Hendrick Automotive Group   March 2004 - April 2012
Cafe Europa  August 2002 - September 2003

Skills
Construction, Account Management, Customer Satisfaction, Inventory Management, Purchasing, Contract Management, Marketing Strategy, Forecasting, Sales Process, Profit, Retail, Management, Marketing, Business Development, Leadership, Team Leadership, Training

Education
New England Culinary Institute   2000 — 2002
Culinary Arts/Chef Training

Appalachian State University   1995 — 1999
Marketing/Marketing Management, General

Experience
First Service Networks  August 2015 - Present
Hendrick Automotive Group   October 2014 - July 2015
Dallas Housing Authority  December 2009 - June 2014

Skills
Strategic Planning, Nonprofits, Public Speaking, Program Management, Community Outreach, Real Estate, Team Building, Budgets, Management, Leadership, Affordable Housing, Change Management, Community Development, Consulting, Customer Service, Event Planning, Finance, Financial Analysis, Grant Writing, Grants, Leadership Development, Loans, Management Consulting, Marketing, Microsoft Excel, Mortgage Lending, Non-profits, Operations Management, Policy, Policy Writing, Process Improvement, Project Management, Property Management, Real Estate Development, Research, Risk Management, Sales, Section 8, Social Services, Staff Development, Training, Underwriting, Analysis, Microsoft Office

Education
University of North Texas   2015 — 2016
BAAS, ATPI

Brookhaven Community College   2014 — 2015
Associate of Science (A.S.), Automotive Engineering Technology/Technician

Hudson Valley Community College   1996 — 1998
Associate of Arts and Sciences (A.A.S.), Human Development and Family Studies, General

Experience
Malcolm Firearms   January 2015 - Present
Sellyourcolt.com   November 2014 - Present
Hendrick Automotive Group   August 2008 - Present
Carolina Recovery Bureau   April 2003 - February 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Central Piedmont Community College   1999 — 2001

Experience
Google  April 2014 - Present
RKG Rimm-Kaufman Group  October 2012 - April 2014
GroupM, Catalyst Online   July 2011 - October 2012
Group M, Catalyst Online   May 2010 - July 2011
Citysearch  October 2009 - May 2010
Fayetteville Publishing Company  February 2006 - June 2009
Hendrick Automotive Group   July 2005 - February 2006
Coca-Cola Bottling Co. Consolidated  January 2004 - July 2005
UPS  August 2001 - April 2004

Skills
SEO, Account Management, Online Advertising, SEM, PPC, Google Adwords, Social Media Marketing, Google Analytics, Web Analytics, Digital Marketing, Email Marketing, Social Media, Project Management, New Business Development, Marketing Strategy, Marketing, Analytics, Organic Search, E-commerce, Copywriting, Media Planning, Facebook, Advertising, Strategy, Marketing Research, Marketing Management, B2B, Online Marketing, Web Design, Mobile Marketing, Digital Strategy, Digital Media, Mobile Devices, Advertising Sales, Display Advertising, Product Management, Interactive Marketing, Search Advertising, Lead Generation, Integrated Marketing, Web Marketing, Omniture

Education
Campbell University   2008 — 2009
MBA, Business Administration with marketing concentration

University of North Carolina at Chapel Hill   1999 — 2003
BA, Journalism and Mass Communication, Advertising Concentration

Experience
Hendrick Automotive Group   2005 - Present

Skills
Warranty, Automotive, Automobile, Profit, Dealers, Customer Satisfaction, Automotive Aftermarket, Business Planning, Vehicles, Customer Retention, Dealer Management, Sales Management, Sales Process, Parts, Reynolds, Sales Operations

Education
Catawba College   1991 — 1995
B.A., Small Business, Economics

Experience
Christopher Trucks   June 2002 - Present
Hendrick Automotive Group   December 1999 - April 2002

Education
Coastal Carolina University   1990 — 1990
Marketing

Carson-Newman University   1986 — 1988
Marketing / Economics

Experience
Concord Police Department  April 2014 - Present
Hendrick Automotive Group   January 2008 - April 2013
Supercar Sensation   November 2008 - November 2009

Education
Northwood University   2010 — 2012
Bachelor's Degree, Business Administration and Management, General

Central Piedmont Community College
Criminal Justice

Experience
Hendrick Automotive Group   January 2005 - Present
Germain Motor Company  1996 - 2004

Skills
Automobile, Automotive, Dealers, Vehicles, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Management, Profit, Business Development, Reynolds, Sales Operations, Dealer Management, Sales Process, Selling, Warranty

Education
Bowie State University
Marketing/Marketing Management, General

Experience
SMS Systems Maintenance Services  July 2015 - Present
SMS Systems Maintenance Services  March 2015 - July 2015
iTi Communications   March 2014 - January 2015
Canteen Vending  January 2013 - March 2014
Compass Group  November 2009 - December 2012
Hendrick Automotive Group   April 2008 - July 2009
LarsonAllen  September 2007 - February 2008
Carefree Companies   August 2006 - August 2007
Grandfather Golf and Country Club  May 2006 - July 2006

Skills
Accounting, Accounts Payable, Variance Analysis, Internal Controls, Accounts Receivable, US GAAP, Financial Statements, Financial Reporting, Process Improvement, Forecasting, General Ledger, Auditing, Account Reconciliation, Payroll, Financial Analysis

Education
Appalachian State University   2005 — 2007
Masters, Accounting with concentration in Information Systems

Appalachian State University   2002 — 2005
Bachelors, Accounting

Experience
Hendrick Automotive Group   October 2013 - Present
Hendrick Automotive Group   March 1995 - Present

Skills
Automobile

Education
Arkansas State University   1989 — 1994
BS, Radio/TV production and performance

Experience
White Automoitve Group   June 2001 - Present
East River Properties LLC.   1998 - 2014
Hendrick Automotive Group   June 1996 - January 2001
Lazarus Auto Group   May 1994 - June 1996
Oldsmobile Division - GM   May 1977 - May 1994
Ford SVO/Brewster Ford   April 1971 - April 1977

Skills
Automotive, Automobile, Dealers, Parts, Warranty, Training, Sales, Racing, Automotive Repair, Customer Service, Profit, Automotive Aftermarket, Dealer Management, Management, Components, Vehicles, Sales Management, Customer Satisfaction, Tires, Negotiation, Powertrain, Automotive Engineering, Retail, Motorsports, Inventory Management, Business Planning, Customer Retention, Automotive Parts, Automotive Electronics, Chassis, Team Building

Education
Cardinal Stritch University   1986 — 1988
Associate's degree, Marketing/advertising, 3.8

General Motors Institute
Automotive Engineering, Automotive Engineering / Technology

Western Connecticut State University

Experience
One Hour Heating & Air Conditioning, LLC   December 2014 - Present
Max Motors Nevada, MO   June 2014 - November 2014
Premier Mazda of Kansas City   January 2013 - June 2014
Hendrick Automotive Group   May 2012 - January 2013
Galen Boyer   May 2011 - May 2012
ADT  October 2010 - May 2011
Lee's Summit Dodge Chrysler Jeep and Nissan   February 2007 - July 2010
Ultimate Auto Group   July 2004 - February 2007

Skills
Automotive, Vehicles, Automobile, Sales Management, Profit, Customer Satisfaction, Dealer Management, Sales Process, Sales, Dealers, Parts, Team Building, Customer Retention, Automotive Aftermarket, Warranty, Finance, Door to Door, Marketing, Computer Network...

Education
Walt Disney   2014 — 2014
Certificate of Completion, Employee and Customer Retention

American InterContinental University   2007 — 2009
Information Technologies, Network and System Administration/Administrator

Cotter High School   1996 — 1999
Diploma, General Studies

Experience
Hendrick Automotive Group   March 2014 - Present
Franklin Kubota   September 2013 - Present
Infiniti of Cool Springs   January 2014 - March 2014
Franklin Kubota   February 2013 - September 2013
National Tire & Battery  December 2011 - May 2012
Comprent Motorsports   October 2008 - 2012
Skip Barber Racing School  2008 - 2009

Skills
Automobile, Vehicles, Automotive, Event Management, Motorsports, Sponsorship, Public Speaking, Social Media, Sales, Logistics, Vehicle Dynamics, Customer Service, Customer Satisfaction

Education
Middle Tennessee State University   2008 — 2010
Bachelor of Science (B.S.), Buisness administration

Auburn University   2002 — 2006
Associate's degree, Health/Health Care Administration/Management

Experience
Duke Energy Corporation  March 2014 - Present
Pelton and Crane, KaVo, Marus   January 2012 - March 2013
Bank of America  June 2011 - December 2011
Hendrick Automotive Group   June 2005 - October 2007
Hendrick Automotive Group   September 2001 - June 2005
Hendrick Automotive Group   June 1995 - September 2001
Hendrick Automotive Group   December 1990 - June 1995
The Navigators  1993 - 1994
PCA International  1987 - 1990

Skills
Hyperion Enterprise, PeopleSoft, Oracle Reports, Business Objects Deski, Solomon, FAS 100 Asset..., SAP Netweaver, Reynolds and Reynolds, Excel, Word, WordPerfect, PowerPoint, FRx Report Writer, Quality Center

Education
University of North Carolina at Charlotte   2008 — 2010
Master of Accountancy, Accounting

Southern Evangelical Seminary
Master of Arts, Apologetics - Summa Cum Laude

Moody Bible Institute
Bachelor of Arts, Theology - Honors Student

Central Piedmont Community College
Associate, Applied Science, Business Computer Programming

Experience
Hendrick Automotive Group   August 2007 - Present

Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Sales Management, Automotive Aftermarket, Sales Process, Sales, Customer Retention, Profit, Account Management, Negotiation, Customer Service, New Business Development, Inventory Management, Team Building, Sales Operations, Retail, Dealers, Marketing Strategy

Education
Campbell University   1975 — 1979
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

N/A
Bachelor of Business Administration (B.B.A.)

Experience
Hendrick Automotive Group   January 2006 - Present
NAPLES FL  January 1996 - January 2006

Skills
Automotive Aftermarket, Sales Management, Automotive, Customer Satisfaction, Reynolds & Reynolds, Account Management, Team Building, Dealers, Strategic Planning, Vehicles, Negotiation, Automobile, Sales, New Business Development, Sales Process, Customer Retention, Parts, Dealer Management, Selling, Reynolds

Education
Bowie State University

Experience
Gregory Poole Equipment Company  December 2013 - Present
Hendrick Automotive Group   January 2011 - September 2013
Dougherty Equipment Company  August 2004 - July 2007
PetSmart  August 1998 - August 2003

Skills
Automotive, Automobile, Vehicles, Customer Satisfaction, Process Improvement, Accounting, Financial Reporting, Inventory Management, Internal Controls, Financial Analysis, Customer Service, Microsoft Excel, Customer Retention, Microsoft Office, Budgets, General Ledger, Auditing, Accounts Receivable

Education
Campbell University   1996 — 2000
Bachelor of Science, Mass Communication/Media Studies/Public Relations

Experience
Hendrick Automotive Group   September 2011 - Present
Anderson Automotive Group  April 2006 - September 2011

Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Warranty, Automotive Repair, Customer Satisfaction, Dealers

Education
Advanced Technology Institute   2003 — 2004
Automobile/Automotive Mechanics Technology/Technician

Experience
Hendrick Automotive Group   June 2012 - Present
Allied Marketing & Advanced Metal Roofing   June 2010 - January 2012
Kings at Wrightsville Beach   June 2008 - October 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Reynolds, PowerPoint

Education
Cape Fear Community College

Wilkes Community College

Experience
Darrell Waltrip Honda  September 2007 - Present
Hendrick Automotive Group   2013 - 2013
Home Depot  June 2003 - September 2007
Kantus   September 2002 - June 2003
Tennessee College of Applied Technology  September 2001 - June 2003

Skills
PC building, Networking, Network Design, Wireless Networking, VoIP, Network Administration, Business Networking, Network Security, Help Desk Support, Customer Service, Technical Support

Education
Tennessee Technology Center at Pulaski   2001 — 2003
Associate's degree, PC Repair Network Service

Experience
Nationwide Insurance  December 2014 - Present
Hendrick Automotive Group   November 2013 - November 2014
International Affairs Council of North Carolina   August 2013 - December 2013
International Focus, Inc.   August 2013 - December 2013

Education
Appalachian State University   2009 — 2013

Apex High School   2009 — 2013

Experience
Hendrick Automotive Group   July 2014 - Present
Time Warner Cable  January 2012 - July 2014
GreerWalker LLP  January 2009 - December 2011

Skills
Income Tax, Property Tax, Accounting, Fixed Assets, Tax Research, Microsoft Excel, PeopleSoft, ProSystem fx Tax, ProSystem fx Engagement, OneSource, Creative Solutions

Education
Appalachian State University   2008 — 2008
Master of Science (M.S.), Accounting

Appalachian State University   2003 — 2007
Bachelor of Science (B.S.), Accounting