HGS Canada Inc.
Industry: IT service management company
DescriptionFounded: 1996 Parent organization: Hinduja Global Solutions
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HGS Canada Inc. Employees
Transnational Legal Theory Journal September 2014 - Present
FirstService Residential May 2015 - August 2015
SensorSuite Inc. June 2014 - September 2014
Ryerson Consulting Initiative September 2012 - May 2014
Ryerson Global Management Group May 2012 - May 2013
HGS Canada Inc. June 2012 - August 2012
Dalhousie University Student Union January 2011 - June 2011
Skills
Accounts Receivable, Accounting, Excel, Word, Financial Reporting
Education
York University - Osgoode Hall Law School 2014 — 2018
Juris Doctor (J.D.)
York University - Schulich School of Business 2014 — 2018
Master of Business Administration (M.B.A.)
Ryerson University 2011 — 2014
Bachelor of Commerce (BCom), Global Management Studies (with Honours)
The Hebrew University 2013 — 2013
Bachelor's Degree, Summer Course
Dalhousie University 2009 — 2011
Commerce
Charles P. Allan High School
Hawthorne Capital Inc. June 2014 - Present
Thornridge Holdings Ltd. September 2010 - Present
MayanTechs April 2015 - Present
Hawthorne Capital June 2011 - March 2015
CGI September 2008 - October 2010
Dell April 2006 - June 2008
Dell January 2007 - October 2007
HGS Canada Inc. April 2005 - March 2006
HGS Canada Inc. January 2001 - March 2006
Webcraft Consultants October 1996 - November 1996
Skills
Security, Operating Systems, Malware Analysis, Spyware, Windows 7, Network Security, Software Documentation, Troubleshooting, Call Center, Technical Support, Active Directory, Computer Hardware, Customer Satisfaction, Training, Call Centers, Analysis, Team Leadership, Customer Service, Firewalls, Change Management, Windows, Quality Assurance, Hardware, Networking, Management, Software Installation, VMware, Windows Server, System Administration, IT Management
Education
Acadia University 1997 — 2002
BBA, Business Adminstration
Nova Scotia Community College 1993 — 1995
Diploma, Business Computer Programming
HGS Canada Inc. August 2013 - Present
HGS Canada Inc. April 2012 - July 2013
Transcom March 2011 - March 2012
Transcom September 2010 - May 2011
Transcom September 2009 - September 2010
Sitel April 2009 - September 2009
Sitel January 2009 - April 2009
Sitel March 2008 - January 2009
Sitel April 2007 - March 2008
Sitel/ClientLogic January 2006 - March 2007
Skills
Strategic Planning, Call Center, Customer Satisfaction, Forecasting, Performance Delivery, Workforce Management, Risk Assessment, Financial Management, Outbound, Inbound Marketing, BPO, Contact Centers, Training, Call Centers, Delivery Performance, Customer Experience, Leadership, Management, Coaching, Business Development, Team Building, Human Resources, Project Management, Outsourcing, Six Sigma, Project Planning, Budgets
Education
St. Lawrence College 2000 — 2003
Computer Programmer Analyst, Computer Programming
Cosmoprof Beauty Systems September 2014 - Present
BioMedica Diagnostics, Inc. August 2011 - October 2013
HGS Canada Inc. February 2011 - August 2011
The Cash Store October 2009 - June 2010
The Valley Regional Hospital Foundation April 2010 - May 2010
Department of National Defence, 12 Wing Headquarters, June 2009 - September 2009
Skills
International Sales, Product Marketing, Trade Show Coordination, Promotions, Problem Solving, Event Planning, Market Research, Customer Relations, Customer Service, Account Management, Marketing Communications, PowerPoint, New Business Development, Excel, Microsoft Office, Word, Teamwork, Negotiation, Advertising, Contract Development, Medical Devices, Sales, Management, CRM, Time Management, Salesforce.com, Interviews, Microsoft Word, Marketing
Education
Nova Scotia Community College 2008 — 2010
Business Administration Diploma, Marketing
Nipissing University 2003 — 2007
BSc, Biology
KCA 1995 — 2001
HGS Canada Inc. May 2015 - Present
ITC - In The Chat Communications March 2014 - May 2015
Stibo Systems December 2012 - January 2014
Vindicia Inc January 2008 - August 2012
Cognos January 2005 - December 2007
Sonicwall 2002 - December 2004
Mirror Image Internet January 2000 - December 2001
D&B US June 1990 - December 1999
Skills
Negotiation, New Business Development, SaaS, Consultative Selling, Sales Process, Sales 2.0, Enterprise Software, Solution Selling, Business Performance..., corporate performance..., Salesforce.com, NetSuite, Demand Generation, Forecasting, Closing Deals, Hunter, Social Media, LinkedIn, Rainmaker, Opening Doors, Opening New Accounts, Opening new territories, Supply Chain Management, SAP, ERP, Strategic Thinking, Big-picture Thinking, CRM, Cloud Computing, selling ROI, Building Relationships, Business Relationship..., Pipeline Development, Executive Level..., New Business..., Sales, Performance Management, Selling, Partner Management, Channel, Cold Calling, Complex Sales, Sales Operations, Business Intelligence, Deal Closure, Go-to-market Strategy, Professional Services, Strategy, Account Management, Software Industry
Education
Siena College 1986 — 1990
BS, Finance
Christian Brother's Academy 1983 — 1986
High School, Albany, NY
Alimentation L'epicier June 2014 - Present
HGS Canada Inc. May 2013 - June 2014
HGS Canada Inc. March 2009 - April 2013
HGS Canada Inc. March 2008 - February 2009
HGS Canada Inc. February 2008 - July 2008
HGS Canada Inc. October 2007 - February 2008
HGS Canada Inc. August 2005 - October 2007
Skills
Food, Leadership, Call Centers, Customer Satisfaction, Workforce Management, Customer Service, Customer Experience, Operations Management, Process Improvement, Training, Team Building, Management, Analysis, Performance Management
Education
Concordia University 2006 — 2006
Sociology
Bishop's University 2000 — 2002
Philosophy and Sociology
Champlain College 1997 — 2000
DEC, Social Sciences
Alexander Galt Regional High School 1990 — 1995
High School Diploma
Able Insurance Brokers Ltd. August 2015 - Present
Airport Auto Rental (AAR) September 2014 - August 2015
HGS Canada Inc. February 2014 - August 2014
Trader Corporation January 2013 - September 2013
Petro Canada May 2012 - December 2012
Ministry of Transportation January 2012 - April 2012
Pal Auto Sales July 2008 - June 2010
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Management, Marketing, Sales, Customer Retention, Leadership, Team Leadership, Teamwork, Automotive, Team Building, Vehicles, Automobile, Inventory Management, Manufacturing
Education
Georgian College 2014 — 2015
Business Administration, Business, Management, Marketing, and Related Support Services
Georgian College 2011 — 2013
Automotive Business Diploma, Business Administration and Management, General
I.N.O. Creations LLC. February 2012 - Present
HGS Canada Inc. May 2014 - October 2014
ITT Technical Institute July 2012 - February 2014
Super Dollar Buster February 2010 - April 2012
CMB Toner Miser July 2005 - April 2008
T&T Demolition and Hauling Inc. September 2002 - October 2006
Skills
Graphic Design, After Effects, Photoshop, Adobe Creative Suite, Video, Photography, Web Design, Illustrator, Video Production, Video Editing, Multimedia, Premiere, Dreamweaver, Flash, Advertising, InDesign, Image Editing, Graphics, Illustration, Animation, Digital Photography, Visual Communication, Posters, Storyboarding, Layout, Flash Animation, Presentations, Project Management, Proofreading, PowerPoint, Strategic Planning, Project Coordination, Risk Assessment, Risk Management, Quality Control, TQM, Quality Management, Virtual Teams
Education
DeVry University
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
ITT Technical Institute-Earth City 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, A (3.97)
ITT Technical Institute-Earth City 2010 — 2012
Associate's Degree, Design and Visual Communications, General, A (4.0)
FedEx Ground August 2014 - Present
Le-Vel June 2013 - Present
HGS Canada Inc. March 2013 - January 2014
HGS Canada Inc. October 2012 - December 2012
Quinte Access Non-Profit Transportation March 2010 - October 2012
Career Edge July 2009 - March 2010
Ministry of Education, Sir James Whitney School for the Deaf May 2005 - July 2008
Canadian Hearing Society February 2004 - April 2005
Ottawa Business Interiors February 1997 - October 2001
Classic Games, Inc October 1990 - August 1995
Skills
Microsoft Office, Customer Relations, Public Relations, Event Planning, Public Speaking, Fundraising, Social Media, Team Building, Marketing, Team Leadership, Non-profits, Coaching, Event Management, Sales Management, Social Media Marketing, Transportation, Microsoft Excel, Advertising, Teamwork, PowerPoint, Process Scheduler, Microsoft Word, Customer Service, Operations Management, Sales, Social Networking, Customer Satisfaction, Interviews, Time Management, Leadership, Recruiting, Training, Leadership Development, Employee Relations, Management, Team Management, Call Centers, Facebook, Online Marketing, Outlook, Marketing Communications, Customer Experience, Employee Training, Customer Retention
Education
Academy of Learning 2003 — 2004
Business Administration
Mercer University 1991 — 1994
Communication/Public Relations
DOUGLAS COUNTY COMPREHENSIVE HIGH SCHOOL 1950 — 1991
HGS Canada Inc. July 2014 - Present
Minacs February 2004 - July 2014
Siebel Systems 1997 - 2002
Janna Systems 1997 - 2000
Skills
Proposal Management, BPO, Marketing Communications, Call Centers, Vendor Management, Outsourcing, Call Center, CRM, Global Sourcing, Offshore Outsourcing, Team Management, Workforce Management, Business Development, Siebel, Team Leadership, Inbound Marketing, Customer Experience, Account Management, Project Management, Leadership, Corporate Communications, Customer Service, Customer Satisfaction, Management, Qvidian, Proposal Writing
Education
McMaster University 1993 — 1997
Bachelor of Engineering (BEng), Computer and Management
HGS Canada Inc. April 2013 - Present
Swarovski April 2007 - April 2013
Swarovski April 2008 - April 2009
Cosmoda Corp. - Roots 2006 - 2008
Nina Ricci - Bijoux October 1989 - 2005
Skills
Sales, Luxury Goods, Wholesale, P&L Management, Brand Management, International Sales, Market Planning, Sales Management, Brand Development, Jewelry, Marketing Strategy, Brand Awareness, Trend Analysis, Negotiation, Business Development, Product Development, Marketing, Sales Operations, Retail Sales, International Marketing, Forecasting, Store Management, Marketing Management, New Business Development, Sales Presentations, B2B, Marketing Communications, Key Account Management, Product Marketing, Account Management, Luxury, Trade Shows, FMCG, Clienteling, Advertising, Trade Marketing, BPO, Retail, Merchandising, Competitive Analysis, Pricing, Vendor Relationships
Education
Seneca College of Applied Arts and Technology 1983 — 1986
Business Administration, Business, Management, Marketing, and Related Support Services
HGS Canada Inc. July 2015 - Present
RR Donnelley (Formerly Bowne & Co) August 2006 - June 2015
CBN Financial Printing February 2001 - August 2006
Ariad Custom Communications March 1998 - November 2001
Skills
New Business Development, Offset Printing, Account Management, Sales Management, Email Marketing, Business Development, Contract Negotiation, CRM, Leadership, Salesforce.com, Sales, B2B, Strategic Partnerships, Direct Sales, Marketing, Advertising, Solution Selling, Selling, Sales Process
Education
Saint Mary's University 1991 — 1994
Bachelor of Commerce, Majors, Marketing and Economics
Telus Health October 2014 - Present
Walmart June 2013 - June 2014
HGS Canada Inc. June 2007 - May 2012
Skills
Microsoft Office, Leadership, Customer Service, Strategy, Integration, Microsoft Excel, Business Development, Process Improvement
Education
St. Francis Xavier University 2002 — 2007
City of Peoria - Economic Development Services 2014 - Present
HGS Canada Inc. November 2006 - August 2010
Avada Audiology & Hearing Care June 2002 - November 2003
Acme Window Coverings September 1995 - June 1996
Illinois Mechanical Services August 1994 - August 1995
Hamilton Behavioral Healthcare 1991 - 1994
State Farm 1989 - 1991
Skills
Office Management, Administrative..., Nonprofits, Microsoft Office, Outlook, Customer Service, Microsoft Excel, Office Administration, Microsoft Word, PowerPoint, Data Entry, Community Outreach, Social Media, Public Speaking, Research, Administration
Education
University of Phoenix 2008 — 2010
Associates Degree - pursuing, Human Resources Management and Services
Richwoods Community High School 1984 — 1988
Diploma, General Office Occupations and Clerical Services
NSCC May 2015 - June 2015
HGS Canada Inc. July 2013 - September 2014
Skills
Project Management..., SAP - Abap, Data Visualization, Analytics, Java, MySQLi, Microsoft SQL Server, Customer Service, SQL*Plus, MySQL, PL/SQL, Performance Metrics, PhpMyAdmin, C++, C#, Microsoft Project, Microsoft Office, Business Communications, PHP, Customer Satisfaction, Time Management, Coaching, JSON, JavaScript, WordPress, Public Speaking, ERD, Android SDK, Troubleshooting, Android Development, Unity3D, Call Centers, Linx, CentOS, Solaris
Education
NSCC Institute of Technology 2014 — 2015
Database Application Development
Memorial University of Newfoundland
Computer Science
HGS Canada Inc. March 2014 - Present
Onsite Neonatal Partners May 2008 - December 2013
Center for Urologic Care July 2005 - April 2007
Skills
Communication, Problem Solving, Research, Troubleshooting, Cash Handling Experience, Negotiation, Data Entry, Enthusiasm to learn, Computers, Presentations, Medicaid
Education
Burlington County College 2007 — 2007
Medical Billing and Coding
Essex County College 1988 — 1988
Data Entry