Higher One
Industry: Company
DescriptionFounded: 2000 Parent organization: Higher One Holdings, Inc. Subsidiaries: Higher One Machines, Inc, Higher One Real Estate, Inc.
Higher One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Higher One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Higher One Salaries. You can even request information on how much does Higher One pay if you want to. Learn about salaries, pros and cons of working for Higher One directly from the past employees.
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Higher One Employees
Higher One October 2012 - Present
Needham & Company, LLC August 2009 - October 2012
eDynamics, LLC January 2011 - May 2011
Thomas A. Edison High School Mouse Squad September 2007 - June 2008
Skills
Microsoft Excel, SQL, Microsoft Office, Access, Analysis, Investment Banking, PowerPoint, Outlook, Microsoft Word, Enterprise Software, Software, Information Systems, Asset Managment, CRM, Blackberry, GoToMeeting, Remote Desktop, VMware ESX, Active Directory, Sophos, factset, Bloomberg, Good Mobile, Thompson One, Lava, Palo Alto Networks, Sonicwall, Meraki, Cisco 2800 Series..., LAN Switching, DHCP, DNS, HTML, TCP/IP, CSS, Networking, Technical Support, Windows 7
Education
City University of New York-Baruch College 2008 — 2011
Bachelor of Business Administration, Computer Information Systems (CIS)
Thomas A. Edison Career and Technical High School 2004 — 2008
High School Diploma, Computer Networking
Higher One March 2015 - Present
Pearson Embanet October 2012 - March 2015
Pearson Embanet May 2011 - March 2015
Crest Technologies September 2008 - May 2011
Dell Computer November 2007 - September 2008
Apple, Inc. 1999 - 2007
Apple Computer 1999 - 2007
Gemalto 1998 - 1999
Carlson Wagonlit Travel September 1996 - October 1997
Skills
Salesforce.com, Strategic Planning, Account Management, New Business Development, Professional Services, Sales, Solution Selling, Sales Management, Consulting, Educational Technology, E-Learning, Management, Program Management, Strategy, Strategic Partnerships, SaaS, Training, Business Development, Integration, Project Management, Leadership, Product Management, Lead Generation, Marketing, CRM, Cloud Computing
Education
University of Utah - David Eccles School of Business 2004 — 2006
MBA
California State Polytechnic University-Pomona 1987 — 1991
BS, Computer Science
Edible Arrangements March 2012 - Present
Beyond Borders Dog Training, LLC May 2009 - Present
Capital One December 2011 - April 2012
Higher One June 2009 - June 2011
Webster Bank January 2007 - June 2009
Cablevision September 2006 - January 2007
Kuehne + Nagel September 2000 - September 2006
The Hartford Courant April 1987 - September 2000
Skills
CentreVu, Cisco Call Manager, GMT Planet, Blue Pumpkin, Staff & Scheduling, Customer Service, Customer Satisfaction, Customer Retention, Staff Supervision, Coaching, Quality Assurance, Recruiting, Employee Training, Training, Technical Support, Call Centers, Process Improvement, Team Building, Leadership, Management
Education
Central Connecticut State University
Apple June 2015 - Present
Higher One November 2014 - March 2015
Webster Bank July 2013 - July 2014
Source Medical October 2007 - April 2011
NewAlliance Bank October 2003 - August 2007
UnitedHealth Group November 2000 - May 2003
Skills
Software Quality..., Software Installation, Software Training, Software Implementation, SQL Server, Problem Solving, Sales Support, Customer Service, Written Skills, Research, System Testing, Sales, Direct Sales, Ensemble, Management, Banking, Retail Banking, Sales Operations, Hands-on Training, Business Development, Operating Systems, Process Improvement, Negotiation, Microsoft SQL Server, Troubleshooting
Education
Albertus Magnus College 2000 — 2002
Associate's degree, Business Administration and Management, General
MAXIMUS September 2014 - Present
ACD Direct February 2012 - August 2014
Higher One January 2011 - March 2014
Miller Blueprint Company May 1991 - May 2010
Skills
Customer Relations, Customer Service, Call Center, Coordination, Payments, Messaging, Databases, Financial Education, Corporate Communications, Customer Satisfaction, Administration, Social Media, Planning, Press Releases, Event Management, Cards, Debit, Fax, Excel, Word, Microsoft Office, Microsoft Word, Project Planning, Microsoft Excel, Administrative..., Call Centers, Office Management, Time Management, Training, Management, Outlook, Social Networking, Software Documentation, Access
Education
Austin Community College 1985 — 1987
David Crockett High School 1979 — 1983
The Money Source Inc. February 2015 - Present
Woodland Power Products, Inc. July 2014 - September 2014
Higher One 2007 - 2013
Mortgage Lenders Network July 2002 - June 2007
Christy’s Too & Christy’s Expressions October 2000 - July 2002
Skills
Call Centers, Vendor Management, Leadership, Regulatory Requirements, Project Management, Vendor Relationships, Customer Service, Quality Assurance, Process Improvement, Vendor Contracts, Software Project..., Collections, Work in A Fast Paced..., Department Budgeting, Six Sigma, Managing Start-ups, Human Resources, Recruiting, Employment Law, Employee Relations, Employee Training, Employee Benefits, Quality Management, Contract Negotiation, Contract Management, ADP Payroll, IVR, Trunking, Forecasting, Customer Retention, Customer Satisfaction, Performance Management, Team Building, Training, Management
Education
Albertus Magnus College 2002 — 2010
MBA, Business Administration
Higher One September 2012 - June 2013
Higher One December 2007 - September 2012
Higher One August 2004 - December 2007
Core Computer Group November 2001 - May 2004
SRC (acquired by Titan Corporation) February 1999 - May 2000
Office of Ambassador Swanee Hunt/Charles Ansbacher April 1998 - February 1999
Skills
Salesforce.com, Project Management, Troubleshooting, Process Improvement, Team Leadership, Microsoft Office, Unix, SQL, Team Building, Leadership, HTML, Coaching, Goal Setting, Customer Service, Client Issue Resolution, Creative Problem Solving, Analysis, Strategic Planning, Start-ups
Education
Harvard University 1997 — 2002
ALB
Fairfield High School 1989 — 1993
Boston University
Eversource Energy February 2014 - Present
Higher One April 2005 - October 2013
Hudson Scenic Studio November 1995 - April 2005
Skills
Active Directory, Windows Server, Help Desk Support, Microsoft Exchange, Microsoft SQL Server, Troubleshooting, VPN, Software Documentation, Servers, Networking, IT Operations, Leadership, Information Technology, Systems Administration, Production Systems, BCP, Project Management, Process Improvement, Team Management, Planning, Scheduling, Research, Budgeting, Vendor Management, Disaster Recovery, System Administration
Education
Carnegie Mellon University 1989 — 1993
BFA with Honors, Technical Theatre
TeleTech November 2014 - Present
TeleTech September 2013 - October 2014
TeleTech April 2011 - August 2013
Higher One March 2009 - March 2011
University of Colorado Denver February 2010 - July 2010
University of Northern Colorado August 2009 - December 2009
Duke Center for Developmental Epidemiology April 2009 - July 2009
Skills
Statistics, SPSS, Analytics, Data Analysis, Survey Design, Survey Research, SAS, Research, Research Design, Quantitative Research, Social Psychology, Analysis, Statistical Modeling, Data Collection, Regression Testing, Qualitative Research, Taleo, Talent Management, Job Analysis, Writing, Teaching, Report Writing, Factor Analysis, Data Mining, PowerPoint, Linear Regression, Microsoft Excel, Microsoft Office, Regression, ANOVA, Excel, Talent Analytics, Performance Measurement, Big Data, Predictive Modeling, Predictive Analytics, Performance Metrics
Education
Duke University 2004 — 2011
Ph.D., Social Psychology
University of Massachusetts, Amherst 2000 — 2004
B.A., Psychology, English
Case Western Reserve University
Minnechaug Regional High School
All Pointe Care, LLC February 2015 - Present
Maxim Healthcare Services February 2015 - Present
Higher One January 2014 - Present
Family Care Visiting Nurses January 2013 - March 2013
Hearth at Gardenside August 2012 - January 2013
Skills
Healthcare, Medical Records, Medication..., Microsoft Office, Data Entry, Microsoft Word, Outlook, Nursing, Cpr Certified, Patient Education, Vital Signs, Patient Safety, Medical Terminology, Time Management, Call Centers, Hospitals, Fax, HIPAA, Phone Etiquette, Research, Telephone Skills, Customer Satisfaction, Insurance, Health Education, Audacity, Oreka, Microsoft Excel, Proofreading, Writing, Cooking, Crochet, Customer Service, Social Media, Home Care, PowerPoint
Education
Lincoln Technical School 2010 — 2012
LPN, Nursing
Allstate Trucking 2010 — 2010
Class A CDL, Transportation, passenger endorsement, tanker endorsement
Gateway Community College 2004 — 2006
Associate's in Science, Natural Sciences and Mathematics
LiveOps January 2010 - Present
ACD Direct October 2011 - Present
2U December 2014 - Present
APAC Customer Services August 2014 - November 2014
Expert Planet March 2011 - May 2014
Higher One December 2012 - June 2013
Dish Network December 2007 - August 2008
Nautilus April 2001 - September 2006
Skills
Training, Customer Service, Call Centers, Microsoft Excel, Troubleshooting, Customer Satisfaction, Microsoft Office, Microsoft Word, Outlook, Process Scheduler, Data Entry, Microsoft PowerPoint, Accounts Payable, Revit, AutoCAD, Autodesk Inventor, Insurance, Invoicing
Education
Colorado State University 2013 — 2014
Bachelor of Science (B.S.), Information Technology
New River Community College 2007 — 2009
Associate of Science (A.S.), Computer Aided Drafting and Design
New River Community College 1999 — 2000
Certificate, Accounting
GCI Outdoor November 2013 - Present
Planned Parenthood of Southern New England May 2011 - Present
Higher One November 2010 - August 2013
Odonnell Company September 2005 - November 2010
Silver Sands Beach and Tennis Club May 2003 - September 2005
Skills
Adobe Creative Suite, Mac, Graphic Design, Advertising, Marketing Communications, Microsoft Office, HTML, Social Media Marketing, Copywriting, Dreamweaver, Typography, Brand Development, Customer Service, Adobe Acrobat, Direct Marketing, Web Design, Microsoft Word, Art Direction, HTML emails, Creative Direction, Email Marketing, Layout, Marketing, Posters, Direct Mail, Logo Design, Brochures, Graphics
Education
Endicott College 2001 — 2005
BFA, Visual Communications, concentration in Graphic Design
The Daily Progress September 2014 - Present
Higher One August 2009 - April 2013
Florida Business, Exchange, Inc. July 2007 - June 2012
Charles F. Doucet PA June 2007 - June 2012
Florida Business Exchange, Inc 2007 - 2009
St. Petersburg Times December 2001 - March 2007
Skills
Strategy, Selling, Management, Analysis, Mergers & Acquisitions, Mergers, Marketing
Education
Barry University 1989 — 1991
M.B.A., Business
Labinal Power Systems July 2015 - Present
V.C. Summer Nuclear March 2015 - June 2015
Baker Concrete Construction October 2011 - October 2014
Higher One January 2011 - September 2011
Prospects Plus March 2005 - October 2008
Fogarty Van Lines / V & F Movers December 1992 - February 2004
General Cable October 1976 - May 1992
Skills
Process Scheduler, Contract Management, Construction, Supervisory Skills, Subcontracting, Purchasing, Office Management, Budgets, Project Planning, Accounts Payable, Contractors, Procurement, Change Orders, Invoicing, MS Project, Project Estimation, Microsoft Office, Management, Construction Management, Payroll, Construction Safety, Customer Service, Microsoft Excel, Value Engineering
Education
Delta College 1974 — 1976
Associate's degree, Accounting and Business/Management
Hillsborough Community College 1983 — 1983
Certificate in Computer Programming, Computer and Information Sciences, General
Ringling School of Art and Design 2008 — 2008
Certificate of Completion, Photo Shop I, 3.8
Higher One August 2008 - Present
Student Loan Xpress March 2005 - June 2008
Wachovia Education Finance January 2004 - March 2005
Quinnipiac University School of Law March 1992 - January 2004
Skills
Selling, Loans, Management, Higher Education, CRM, Marketing, Sales, Student Financial Aid, Business Relationship..., Proposal Writing, Microsoft Office, Sales Management, Recruiting, Relationship Management, Strategic Planning, Training, Customer Satisfaction, Account Management, Policy, Process Improvement, Campus, Leadership, Cold Calling, Salesforce.com, Customer Service, Customer Retention, Staff Development, Social Media Marketing, Manage Client..., Financial Services, Strategic Partnerships, Marketing Strategy, Public Speaking, Team Building, Accounting, Leadership Development, Partner Management, Project Management, Project Planning, Coaching, Negotiation, Business Development, Real Estate, New Business Development
Education
Elmira College 1976 — 1980
BA, Social Work
Yale New Haven Hospital October 2010 - Present
Higher One June 2010 - August 2010
Hospital of Saint Raphael September 2009 - October 2009
Monroe Staffing Services January 2004 - February 2009
Connecticut Surgical Group 2003 - 2003
Bayer Pharmaceuticals 2003 - 2003
Curagen 2001 - 2002
Neuvis 2000 - 2000
Eventra 2000 - 2000
Resumix 1999 - 1999
Skills
Talent Acquisition, Applicant Tracking..., Interviews, Recruiting, Human Resources, Technical Recruiting, Internet Recruiting, Employee Relations, Sourcing, Full-cycle Recruiting, Healthcare, Hiring, Training, Social Media, Full-life Cycle..., Employee Benefits, Employee Engagement, Staffing Services, Benefits Negotiation, Leadership, New Hire Orientations, HR Policies, Temporary Placement, Corporate Recruiting, College Recruiting, Coaching, Resume Writing, Recruitment/Retention, PeopleSoft, LinkedIn, HR Consulting, Management, Employee Referral..., Onboarding, Interviewing, Salary Negotiation, Behavioral Interviewing, Background Checks, HRIS, Screening Resumes, Screening, Temporary Staffing, Vendor Management, Talent Management, Consulting
Education
Hofstra University 1988 — 1990
BA, Social Sciences
Esri January 2014 - Present
CodeSherpas Inc March 2013 - October 2013
Arrgyle November 2012 - January 2013
Mobomo LLC January 2012 - October 2012
Higher One December 2011 - February 2012
Higher One May 2010 - August 2011
SeedboxHosting.com May 2009 - January 2010
Porter Hills Retirement Communities & Services May 2009 - July 2009
Construction Work May 2004 - July 2009
Skills
Agile Methodologies, REST, Software Project..., CRM, Software Development, Ruby on Rails, Business Development, Mobile Applications, Web Development, Web Applications, SaaS, Android, Ruby, Git, CSS, JavaScript, User Experience, MongoDB, Customer Development, Clojure
Education
Calvin College 2005 — 2008
Bachelor of Arts, Philosophy
Faith Mission Bible College 2002 — 2003
Certificate in Biblical Studies, Religion
CLICC January 2015 - Present
Higher One January 2013 - Present
Higher One January 2012 - January 2013
Higher One January 2009 - December 2011
Higher One January 2008 - December 2008
Higher One September 2005 - December 2007
Higher One September 2003 - September 2005
Skills
Project Management, Vendor Management, Business Analysis, Process Improvement, Risk Management, Software Project..., PMP, Program Management, Requirements Analysis, Microsoft Project, Requirements Gathering, Integration, Financial Services, Fiserv Signature User, Fiserv Card Services, Customer Service, Team Leadership, Leadership, Banking, Management, Microsoft Office, Analysis
Education
Albertus Magnus College 2012 — 2014
Bachelor of Science (B.S.), Business Management
Square 9 Softworks January 2015 - Present
Higher One June 2014 - January 2015
Cardio Express October 2013 - June 2014
Apple November 2011 - October 2013
Catering by Christine May 2010 - July 2012
Best Buy March 2009 - November 2011
Skills
Customer Service, Microsoft Office, Sales, OS X, Troubleshooting, iWork, Social Media, Sales Management, Employee Training, Solution Selling, Budgets, Apple Certified, Remote Troubleshooting, Food & Beverage, Microsoft SQL Server, SQL Server Management..., IIS, Cisco Technologies, iTunes, Technical Support
Education
Southern Connecticut State University 2010 — 2013
English Education
Central Connecticut State University 2013 — 2016
Bachelor's in English, Minor in Religious Studies
Better Homes and Gardens Real Estate Metro Brokers October 2013 - Present
Higher One August 2012 - October 2012
U-Haul International, Inc. January 2012 - March 2012
United States Air Force November 2002 - November 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Change Management, Government, Policy, Public Relations, Program Management
Education
Columbia Southern University 2008 — 2013
Bachelors of Science, Human Resources Management/Personnel Administration, General
Junipero Serra High 1997 — 2001
High School Diploma
Cigna February 2015 - Present
Cigna November 2013 - Present
Higher One March 2012 - October 2013
Higher One February 2011 - April 2012
Pfizer Incorporated November 2009 - November 2010
United Technologies Corporation August 2008 - July 2009
Saint Joseph College September 2007 - July 2008
Phoenix Wealth Management January 2007 - June 2007
Saint Paul Travelers May 2004 - January 2006
Skills
Customer Satisfaction, Six Sigma, Analysis, Strategic Planning, Vendor Management, Management, Process Improvement, Business Analysis, Financial Reporting, Training, Access, Supply Chain Management, Call Centers, Supply Chain, Software Documentation, Financial Modeling, Continuous Improvement, Cross-functional Team..., Risk Management, Testing, Auditing, SDLC, Banking, Project Management, Databases, Change Management, Business Process..., Data Analysis, Team Leadership, Quality Assurance, Leadership, Program Management, Visio, Project Planning, CRM
Education
Central Connecticut State University 2010 — 2010
Certification, Six Sigma Black Belt
University of Connecticut 2001 — 2005
Bachelor of Arts, Economics
Wethersfield High School
Higher One September 2012 - Present
Perimeter E-Security September 2011 - September 2012
Gordon College September 2007 - May 2011
Portland Care and Rehabilitation Centre, Inc May 2010 - January 2011
Skills
Accounting, Microsoft Excel, Microsoft Office, QuickBooks, Salesforce.com
Education
Gordon College 2007 — 2011
BA, Accounting, Business Administration
Swan's Fine Books April 2013 - Present
ECSI (Educational Computer Systems, Inc.) May 2011 - April 2013
Higher One 2010 - May 2011
CASHNet May 2008 - May 2011
Informed Decisions Corp dba CASHNet May 2008 - May 2011
Informed Decisions Corporation 2008 - May 2011
Sallie Mae July 1992 - May 2008
Skills
Customer Service, Salesforce.com, New Business Development, Contract Negotiation, Account Management, Business Development, Strategic Partnerships, Strategic Planning, SaaS, Team Building, Leadership, Selling, Books, Sales Process, Direct Sales, Management, Solution Selling, Marketing Strategy, Team Leadership, Publishing, Marketing, Training, CRM, B2B, Sales
Education
Gordon College 1977 — 1981
BA, Theology
Higher One Sr. Systems AdministratorESPNJuly 2013 - July 2015
Northeast Utilities August 2009 - July 2013
Henkel of America January 2006 - August 2009
Integralis 2000 - 2006
Zygo Corporation 1982 - 2000
Skills
IDS, Security, IPS, VPN, Checkpoint, Websense, Bluecoat, F5 ASM, Network Security, Computer Security, Firewalls, Proxy, Troubleshooting, Integration, Information Security, Networking, Routers, DNS, Unix, Disaster Recovery, Vulnerability Assessment, Penetration Testing, Application Security, PCI DSS, Vulnerability Management
Education
Hartford State Technical College 1977 — 1979
A.S.E.E, Electrial Engineering and Computer Science
Central Connecticut State University
Cartus January 2014 - Present
Higher One July 2013 - September 2013
Linda McMahon for Senate 2012 August 2012 - November 2012
Cartus April 2011 - September 2011
New York Life Insurance Company May 2010 - September 2010
Cartus May 2007 - August 2009
Skills
Customer Service, Market Research, Product Marketing, Direct Sales, Customer Retention, Customer Satisfaction, CRM software, CRM, Time Management, Sales, Cold Calling, Marketing, Account Management, Social Media, Microsoft Word, Leadership
Education
Bryant University 2006 — 2010
BS, Marketing
Brookfield High School 2002 — 2006
High School Diploma, General Studies, 3.3
Fairfield University
Higher One January 2013 - Present
Northwest Education Loan Association (NELA) January 2003 - September 2006
Sallie Mae 1994 - 2006
Southwest Student Services (Sallie Mae) June 2002 - December 2003
College Invest June 1999 - June 2002
Skills
Staff Development, Strategic Planning, Student Financial Aid, Team Building, Leadership, Public Speaking, Higher Education, Customer Service, Sales
Education
Kansas State University 1975 — 1978
BS
The University of Kansas 1988 — 1990
MS, Administration
Johnson County Community College 1973 — 1975
AA
BlackArrow February 2014 - Present
Higher One July 2012 - January 2014
Syniverse Technologies December 2010 - January 2012
Data Transfer, LLC September 2008 - December 2010
Skills
SDLC, Integration, Testing, Quality Assurance, Requirements Analysis, SaaS, Software Documentation, Databases, Enterprise Software, Product Management, SQL, Salesforce.com, Project Management, Linux, Management
Education
Golden Gate University 2006 — 2008
BBA, Finance
Higher One May 2013 - Present
Sallie Mae January 2013 - December 2013
Sallie Mae January 2011 - December 2012
Aetna September 2006 - January 2011
Boston Children's Hospital August 2003 - January 2004
Blue Cross Blue Shield of Massachusetts June 2001 - August 2003
Skills
Account Management, Customer Service, Problem Solving, Multi Tasking, Marketing Strategy, Training, Claims Resolution, Producer Licensing, Health Insurance, Risk Management, Customer Retention, Insurance, Call Centers, Management, CRM, Marketing, Process Improvement, Leadership, Strategic Planning, Relationship Management, Project Management, Team Building, Program Management, Salesforce.com, Vendor Management
Education
Bunker Hill Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Jeremiah E Burke 1991 — 1995
Diploma, General Studies
Higher One January 2013 - Present
Higher One January 2011 - December 2012
Higher One April 2010 - January 2011
Higher One December 2008 - April 2010
TEKsystems September 2007 - December 2008
TEKsystems March 2006 - September 2007
TEKsystems June 2005 - March 2006
Skills
Process Improvement, Vendor Management, Banking, Leadership, Project Management, Microsoft Office, Management, Team Building, Software Documentation, Business Analysis, Analysis, Team Leadership, CRM, Relationship Management, Program Management, SDLC, Customer Service, Foxtrot Scripting, Business Continuity..., System Security..., Audit
Education
Goucher College 2001 — 2005
Bachelor of Arts (BA), Business Management
Princeton High School 1997 — 2001
Higher One September 2015 - Present
Higher One July 2008 - Present
Edible Arrangements May 2004 - December 2007
GLB, Inc. September 1993 - September 2003
Dress Barn June 1991 - September 1993
Skills
Strategic Partnerships, Salesforce.com, Selling, Operations Management, CRM, Project Management, Product Development, Customer Service, Customer Retention, Mentoring Of Staff, Creative Solutions, Financial Services, Marketing, Retail Sales, Career Development, Process Writing, Phone Etiquette, Customer Satisfaction, Product Management, Recruiting, Process Improvement, Management, Microsoft Office, Team Leadership, Vendor Management, Team Building, Strategic Planning
Education
Stone Academy-Hamden 1993 — 1994
Business Management Sales and Marketing
Quinnipiac University 1992 — 1993
Bay State College 1991 — 1992
Associate's degree, Business, Management, Marketing, and Related Support Services
Aetna October 2014 - Present
Higher One June 2012 - October 2014
Higher One June 2011 - June 2012
Higher One February 2011 - June 2011
Northeast Utilities July 2009 - February 2011
Connecticut State University System September 2008 - December 2008
Eastern Connecticut State University January 2008 - December 2008
Skills
Workforce Management, Bugzilla, Ceridian Payroll System, Impact 360, ADP Payroll, InDesign, Photoshop, Facebook, Editing, Call Centers, Project Management, Proofreading, Process Improvement, Customer Service, Documentations, Writing, Office Administration, Salesforce.com, Blogging, Creative Writing, Leadership, Outlook
Education
Eastern Connecticut State University 2005 — 2009
Bachelor of Science (BS), Political Science and Government
Bolton High School
Georgetown University
Institute of Political Journalism alum, Journalism
Medical Temporaries May 2015 - Present
Working Solutions March 2003 - Present
Higher One August 2009 - May 2015
Tidewater Tech January 2001 - June 2003
Sterling Medical September 1993 - May 2001
Skills
Customer Satisfaction, Call Centers, Call Center, Technical Support, Salesforce.com, Training, Marketing, Management, PowerPoint, Customer Service, Outlook, Sales, Customer Support, Microsoft Office, Microsoft Excel, Data Entry, Leadership, Account Management, Microsoft Word, Access, Process Improvement, Coordinating Special..., Multi Tasking, Outstanding..., Energetic Leader, Negotiation, Sales Presentations, Event Management, Professional..., Organizational..., Online Advertising, Fundraising, Non-profit Volunteer, Social Media Marketing, Team Building, Coaching, Public Speaking, Team Leadership, Social Media, Strategic Planning
Education
American InterContinental University 2009 — 2011
Bachelor of Business Administration, Management, Marketing
Commonwealth College Virginia 1993 — 1994
Associate of Applied, Science Medical Assisting
Higher One January 2014 - Present
Smart Tuition February 2011 - June 2013
Tuition Management Systems 2006 - 2011
University of Phoenix 2004 - 2006
Skills
Salesforce.com, Public Speaking, Sales, Team Building, Sales Management, New Business Development, Account Management, Strategic Planning, Business Development, Coaching, Sales Process, Marketing Strategy
Education
John Carroll University
BSBA, Marketing
University of Phoenix
MBA
Higher One June 2015 - Present
Higher One November 2013 - June 2015
Albourne Partners August 2013 - October 2013
Hutensky Capital Partners June 2012 - October 2012
Marcus & Millichap May 2011 - August 2011
SAC Capital August 2007 - May 2010
Taylor Investment Advisors, LP July 2006 - May 2007
Skills
Hedge Funds, Market Research, Valuation, Microsoft Excel, Financial Modeling, Commercial Real Estate, Bloomberg Terminal, Reuters 3000, Payment Systems, ACH, Electronic Payment..., Project Management, Business Process..., Oracle E-Business Suite, Bloomberg, Sales
Education
Quinnipiac University - School of Business 2010 — 2011
MBA
Fairfield University 2005 — 2007
BS, Finance
Pitney Bowes June 2014 - Present
Pitney Bowes September 2010 - June 2014
Consulting September 2009 - September 2010
Higher One January 2010 - August 2010
DataViz, Inc. May 2000 - January 2009
DataViz, Inc. November 1994 - May 2000
DataViz, Inc. August 1993 - November 1994
Skills
Agile Methodologies, SDLC, Integration, Business Analysis, Product Management, Cross-functional Team..., Program Management, Testing, Software Development, Process Improvement, Management, E-commerce, Agile Project Management, Leadership, Project Management
Education
Central Connecticut State University 1987 — 1991
Higher One April 2012 - Present
Higher One August 2009 - April 2012
Nielsen Media Research June 2006 - August 2009
Skills
Microsoft Office, Project Management, Employee Training, Written & Oral..., Salesforce.com, Customer Service, Bugzilla, RightNow, Documentations, Public Speaking, Vendor Management, Training
Education
Albertus Magnus College 2002 — 2006
Bachelor's degree, Communication, General
Higher One May 2014 - August 2014
Phoodeez May 2013 - August 2013
Odyssey Re May 2012 - August 2012
International Government Strategies January 2010 - June 2012
Levin, Powers, Brennan & Shea January 2008 - June 2010
Skills
Microsoft Office, Spanish, Social Media, PowerPoint, Facebook, Research, Social Networking, Customer Service
Education
Boston University 2011 — 2015
Bachelor's Degree, Finance, General
Higher One November 2014 - Present
Higher One July 2013 - November 2014
Talk To An Expert, Inc. May 2013 - June 2013
Congressman Joe Courtney's Norwich Office January 2012 - May 2012
Fred's Brick House Cafe October 2010 - May 2011
Connecticut Department of Environmental Protection June 2010 - August 2010
GE June 2008 - August 2009
Skills
Analysis, Databases, Data Entry, Accounting
Education
Eastern Connecticut State University
Bachelor of Science, Business Administration and Management, General, 3.1
Higher One May 2011 - Present
TransUnion January 2007 - May 2011
Georgia Technology Authority July 2006 - December 2006
BellSouth Telecommunications March 2001 - March 2006
Software Quality Management Resources 2000 - 2003
Skills
SDLC, Process Improvement, Requirements Analysis, Quality Assurance, Vendor Management, SQL, Software Project..., Requirements Gathering, Software Development, Agile Methodologies, Visio, Databases, Business Analysis, Project Management, Software Documentation, MS Project, Integration, Software Quality..., Program Management, Troubleshooting, PMP, Cross-functional Team..., Microsoft SQL Server, Change Management, Enterprise Architecture, Disaster Recovery, Business Process..., Testing
Education
Georgia State University 1999 — 2001
Master of Science (M.S.), Computer and Information Systems
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
Master of Science, CIS, Computer Information System
Higher One December 2011 - Present
Youngblood Consulting January 2011 - December 2011
Watch Captain January 2009 - December 2010
Polaroid Corporation March 1999 - September 2008
Polaroid Corporation August 1996 - March 1999
Polaroid Corporation June 1992 - August 1996
Skills
Microsoft SQL Server, SQL, Databases, Software Development, Visio, Integration, C#, IIS, Software Documentation, Troubleshooting, Testing, HTML, .NET, SDLC, Windows, Visual Studio, Technical Support, Windows Server, Web Applications, VB.NET
Education
Bridgewater State College 2000 — 2005
Computer Science
Bristol Community College 1986 — 1991
EET, Digital Electronics and Robotics, Machine Control and Instrumentation, Computer Information Systems
RISE Institute of Electronics 1983 — 1985
Diploma, Computer / Engineering Technology
Higher One May 2011 - Present
UBS Investment Bank May 2008 - December 2010
UBS Investment Bank September 2004 - April 2008
UBS Investment Bank September 2000 - September 2004
SIAC January 2000 - September 2000
UBS Investment Bank June 1998 - December 1999
Skills
Equities, Process Improvement, Unix, Strategy, Disaster Recovery, Project Management, Management, Business Analysis, Trading Systems, SQL, Integration, Leadership, Analysis, Mergers & Acquisitions, Portfolio Management, Electronic Trading, Capital Markets, Middle Office, Trading, Banking, Program Management, Investment Banking, Visio
Education
The Johns Hopkins University 1992 — 1996
MA, Geography and Environmental Engineering
Columbia University in the City of New York 1988 — 1992
Higher One March 2014 - Present
Yale University April 2013 - January 2014
Self Employed Computer Services October 2002 - June 2013
Global Help Desk Services, Inc. June 2010 - February 2013
Skills
System Monitoring, Programming, Visual C++, Problem Solving, Security Systems..., Adobe Creative Suite, ASP.NET, Windows Server, 2008 R2, Application..., Remote Desktop, Cisco VPN, IP VPN, VNC, WebEx, Avaya IP Telephony, SharePoint, System Administration, Visual Basic, Networking, Wireless Networking, Citrix Metaframe, Remedy Ticketing System, BMC Remedy, Crystal Reports, Tivoli Access Manager, Backup & Recovery..., Information Security..., Troubleshooting, Help Desk Support, Hardware, Software Installation, Laptops
Education
Central Connecticut State University 2009 — 2014
BA BS, Computer and Information Systems
Naugatuck Valley Community College 2002 — 2004
Associate of Science (A.S.), Computer Programming
Higher One September 2013 - Present
Quinnipiac University 2013 - 2013
WTNH-TV July 2012 - August 2012
The Shubert Theater August 2010 - September 2011
U.S. House of Representatives January 2011 - July 2011
U.S. Department of Commerce January 2009 - August 2010
Academy of Television Arts & Sciences September 1999 - September 1999
Skills
Publicity, Event Planning, Social Media, Research, Creative Writing, Government, International Relations, Theatre, Film, Politics, Press Releases, Public Relations, Community Outreach, Media Relations, Blogging
Education
Southern Connecticut State University 2009 — 2012
Bachelor's Degree, (B.A.), Political Science and Government
Circle in the Square Theater School 2006 — 2006
Intensive, Theatre: Performing Arts
Southern Connecticut State University 1999 — 2004
Bachelor's Degree, (B.A.), Theatre and Performing Arts
UCLA 1999 — 1999
Certificate, Summer Session Workshop, Media Studies
Freedom Electronics April 2014 - Present
Higher One October 2010 - April 2014
Higher One January 2009 - September 2010
Higher One January 2008 - December 2008
Higher One May 2006 - December 2007
TIAA-CREF May 2005 - April 2006
Skills
Process Improvement, Financial Analysis, Internal Controls, Accounting, Mergers & Acquisitions, Banking, Sarbanes-Oxley Act, Auditing, Financial Accounting, Risk Management, Financial Reporting
Education
Gardner-Webb University 2001 — 2005
B.S., Accounting, Finance
Odious Gaming Company February 2014 - Present
Facebook February 2013 - August 2013
Higher One February 2010 - February 2013
eBay June 2007 - February 2010
Prudential Financial June 2006 - August 2006
Skills
Corporate Communications, Press Releases, Investor Relations, Messaging, IPO, Public Speaking, Investor Presentations, Marketing Strategy, Mergers & Acquisitions, Strategy, Internal Communications, Financial Modeling, Strategic Communications, Investments
Education
Brandeis University, Lemberg - International Business School 2005 — 2007
MA, International Economics and Finance
University of International Business and Economics 2006 — 2006
MA, International Economics and Finance
Brandeis University 2002 — 2006
BA, Economics, Philosophy
Robinson+Cole June 2014 - Present
Higher One April 2010 - June 2014
Wiggin and Dana LLP 2008 - 2009
Skills
Mergers, Corporate Governance, Corporate Law, Legal Research, Securities Regulation, Mergers & Acquisitions, IPO, Administrative Law, Employment Law, SEC filings, Start-ups, Strategy, Financial Services, Securities
Education
The University of Connecticut School of Law 2005 — 2008
JD
Boston College 2001 — 2005
BA, Political Science
SS&C Technologies November 2013 - Present
SS&C Technologies October 2011 - November 2013
SS&C Technologies November 2009 - October 2011
Higher One August 2009 - October 2009
Skills
Financial Reporting, Fund Accounting, Financial Analysis, Derivatives, Fixed Income, Equities, Asset Managment, Account Reconciliation, Financial Statements, Accruals, Financial Accounting, Bank Reconciliation, Managerial Finance, Cost Accounting, Asset Management
Education
Central Connecticut State University 2006 — 2009
BS, Accounting
Central Connecticut State University 2006 — 2009
Bachelor of Science Degree, Business Administration - Accounting
SNH Inc. 2014 - Present
Higher One 2010 - 2014
Trans Union LLC 2004 - 2009
Lightbridge Inc. 2001 - 2004
Autobytel 1999 - 2000
Ziff Davis Enterprise 1996 - 1999
EMI Music 1990 - 1996
General Signal Inc. 1979 - 1990
Skills
Customer Experience..., Contact Center..., SDLC, Vendor Management, Process Improvement, Project Management, IT Solutions, Software Development, IT Strategy, IT Management, Strategy, Security, Requirements Analysis, Databases, Business Development, Cloud Computing, Analytics, Data Center, Management, Business Analysis, Enterprise Architecture, Leadership, Solution Selling, Project Planning, Business Strategy
Education
Fordham University 1971 — 1975
Innovatix September 2013 - Present
Higher One March 2012 - August 2013
Yale University June 2011 - August 2011
Eastern Connecticut State University January 2011 - May 2011
New Haven Parks & Recreation June 2010 - August 2010
Yale Sterling Memorial Library June 2008 - August 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Social Media, Research, Facebook, Microsoft Word, Community Outreach, Outlook, Music Production, Pro Tools, Fruity Loops, Social Networking, Time Management, Event Management, Data Entry, Customer Service
Education
Eastern Connecticut State University 2006 — 2011
Bachelor of Science, General Studies
Market America, Inc. April 2013 - Present
Market America, Inc 2011 - 2013
Higher One January 2011 - May 2011
Alpine Access February 2009 - December 2010
LLC October 2008 - February 2009
American Communications Network (ACN) July 2007 - September 2008
Skills
Customer Service, Microsoft Office, Data Entry, Troubleshooting, Call Center, System Administration, Time Management, Public Speaking, Sales, Social Media, Outlook, Marketing, Access, Social Networking, Training, Technical Support, PowerPoint, Team Building, Recruiting, Team Leadership, Healthcare, Microsoft Excel, Microsoft Word, Leadership, Teaching, Coaching, Call Centers, Project Management, Marketing Strategy, Social Media Marketing, Management, Program Management, Public Relations, Event Planning
Education
ECPI College of Technology 2010 — 2012
Bachelor's, Network Security
ECPI College of Technology, Virginia 2008 — 2010
Associate's degree, Business Administration and Management, General
Magna Vista High School 2004 — 2006
Advanced High School Diploma
Higher One July 2015 - August 2015
Emerging Globe Group December 2014 - May 2015
Kiran Mart LLC June 2008 - July 2014
Fairfield University October 2013 - May 2014
Skills
Stata, Econometric Modeling, Statistical Data..., Research, Regression Analysis, Economic Data Analysis, Microsoft Word, Public Speaking, Microsoft Excel, Team Leadership, Economic Modeling, PowerPoint, Geopolitics, Current Affairs, Teamwork, Fixed Income, Multilingual, At Multitasking, Report Writing, Communication, Qualitative &...
Education
Fairfield University 2013 — 2016
Bachelor’s Degree, Economics, Senior
Fishbowl Spirits, LLC April 2015 - Present
Enterprise Software and Services May 2015 - Present
Elle DuPree PR November 2011 - Present
People Media, Inc. May 2014 - May 2015
Match.com May 2013 - May 2014
Higher One August 2009 - March 2013
Barbizon Modeling and Entertainment February 2009 - May 2011
Avon January 2009 - December 2010
Michigan Institute Of Aviation and Technology June 2007 - August 2008
Skills
Marketing, Public Relations, Social Media Marketing, Microsoft Office, Customer Service, Leadership, Management, Social Media, Sales, Event Planning, Public Speaking, PowerPoint, Training, Event Management, Strategic Planning, Customer Satisfaction, Coaching, Marketing Communications, Marketing Strategy, Account Management, Team Leadership, Microsoft Excel, Team Building, Research, Retail, Entrepreneurship, Time Management, Outlook, Advertising, Fundraising, Leadership Development, Business Development, CRM, Problem Solving, New Business Development, Networking, Salesforce.com, Multi-channel Marketing, Business Analysis, Client Relations, Client Services, Client Liaison, Workforce Management, Forecasting, Travel Planning, RightNow, Creative Writing, Editing, SEO
Education
Florida Agricultural and Mechanical University 2008 — 2011
Public Relations
Belleville High School 2004 — 2008
High School Diploma
Higher One February 2014 - Present
Hartford Magazine, New Haven Living Magazine March 2012 - July 2013
St. Louis Magazine April 2002 - December 2005
E-Commerce Times January 2002 - May 2002
Bridge Information Systems June 2000 - September 2001
Advanstar Communications June 1998 - May 2000
Travel Agent Magazine November 1995 - June 1998
Ziff-Davis December 1992 - November 1995
Skills
Editorial, Storytelling, Creative Direction, Research, Magazines, Editing, Journalism, Copy Editing, Photography, Newsletters, Freelance Writing, Copywriting, Proofreading, Publishing, Publications, Reporting & Analysis
Education
Connecticut College 1987 — 1991
B.A., Philosophy/Anthropology
Colorado Academy
Higher One May 2015 - October 2015
ICON International, Inc. August 2014 - May 2015
Seven Step RPO May 2014 - August 2014
ProjectMotherHood May 2014 - July 2014
Rent The Runway August 2013 - May 2014
TellStyle.com May 2013 - August 2013
College Fashionista January 2013 - August 2013
Skills
Social Media Marketing, Marketing, Microsoft Word, Customer Service, Microsoft Excel, Blogging, Microsoft Office, Fashion, PowerPoint, Fundraising, Cold Calling Experience, Marketing Strategy, Communication, Fashion Blogging, Work Well Independently, Works Well in Groups, Filing, Facebook, Social Media, Social Networking, Communicaitons, Microsoft Access, Microsoft Powerpoint, Recruiting
Education
Eastern Connecticut State University 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Higher One May 2014 - Present
Higher One October 2011 - Present
Higher One January 2010 - October 2011
The Hartford November 2007 - December 2009
Big Fish Promotions August 2006 - August 2008
Skills
Microsoft Word, Microsoft Excel, Snag It, Outlook, Bugzilla, Training, Quality Assurance, Management, Customer Service
Education
Keene State College 2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies
Keene State College 2002 — 2006
Bachelor of Arts (BA), Communication and Media Studies
Anthem July 2015 - Present
Quinnipiac University Polling Institute May 2015 - Present
Higher One January 2015 - July 2015
Johnson & Wales University March 2013 - May 2014
Sojourner House September 2013 - March 2014
Skills
Teamwork, Call Centers, Oracle E-Business Suite, Problem Solving, Microsoft Office, Customer Service, Public Speaking, Data Entry, Social Networking, Microsoft Excel, PowerPoint, Psychology, Microsoft Word, English, Spanish, Outlook, Communication, Time Management
Education
Johnson & Wales University 2010 — 2014
Bachelor's degree, Counseling Psychology
Higher One March 2014 - Present
California Center for Digital Arts July 2015 - Present
Saint Street August 2012 - February 2014
The Irvine Company October 2010 - October 2012
SwimSpot May 2012 - August 2012
Macy's West December 2008 - July 2010
US Bank November 2007 - October 2008
Skills
Social Media Marketing, Public Relations, Social Media, Customer Service, Project Management, Microsoft Excel, Public Speaking, Management, PowerPoint, Retail, Training, Merchandising, Sales, Microsoft Word, Brand Development, Product Management..., Online Advertising, Event Planning, 10 Key, Microsoft Office, Spreadsheets, Cashiering, Cross Selling, Social Media Blogging, Higher Education, Digital Photography, Lightroom, Photoshop
Education
California State University-Fullerton 2011 — 2013
Bachelor of Arts (B.A.), Business Administration, Marketing
Fashion Institute of Design & Merchandising 2007 — 2009
AA, Merchandise Marketing
Avon January 2015 - Present
Higher One December 2014 - Present
Changinglivesfromhome March 2012 - Present
Skills
Online Advertising, Online Communications, Social Media Marketing, Web Marketing, Email Marketing, SEO, Business Networking, Strategic Communications, Customer Service, Social Media, Advertising, Social Networking, Management, Facebook, Entrepreneurship, Lead Generation, Social Marketing, Search Advertising, Social Media Measurement, Marketing Strategy, Marketing Communications, Microsoft Office, Marketing, Strategic Planning, Affiliate Marketing, Team Building, Event Planning, Blogging, Sales, Leadership, Training, New Business Development, Public Speaking
Education
Allen School-Brooklyn 2015 — 2016
Medical Billing and Coding Certificate, Health/Health Care Administration/Management
Buena Regional High School 1980 — 1984
Diploma, Business Administration and Management, General, 12
Spirit Airlines June 2014 - June 2015
Higher One June 2013 - December 2014
JetBlue Airways March 2005 - December 2013
Seminole Classic Casino Hollywood 1995 - 2005
Skills
Employee Relations, Onboarding, Human Resources, Employee Benefits, Performance Management, Training, Customer Service, Employee Engagement, Recruiting, Microsoft Office, Interviews, HRIS, Team Building, Policy, Labor Relations, Organizational..., Leadership Development, Talent Acquisition, Transportation, Bilingual-English/Spanis..., Microsoft Excel, Benefits Administration, Operations Management, Coaching, Sabre, Drug Testing, Human Rights, Strategic Human..., Time Management, Leadership, Bilingual Proficiency, DOT Compliance, DOT regulations, Computer Proficiency, commercial airlines, Aviation, Team Leadership, Management, Teamwork, Customer Satisfaction, Employee Training, Research, SAP HR, Conflict Resolution, Technical Recruiting, Talent Management, quickbook, Process Improvement, Strategic Planning, Program Management
Education
UAC School of Global Management 2014 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.89
Sullivan and Cogliano Training Center 2014 — 2014
Certificate, Microsoft Certification
Florida International University - College of Business 1999 — 2005
Bachelor's Degree, Health/Health Care Administration/Management
Broward College 1995 — 1997
Associate of Arts (A.A.), Business Administration, Management and Operations
Appstractor Corporation December 2011 - Present
Higher One August 2009 - December 2011
Skills
Microsoft Excel, Microsoft Office, Invoice Processing, Invoicing, Sales Management, Customer Service, Customer Satisfaction, Customer Support, Mathematics, Billing Process, Client Billing, Financial Services, Customer Experience
Education
Indian River Community College 2007 — 2009
Psychology
Higher One September 2012 - Present
Campus Labs January 2012 - Present
Everfi September 2006 - January 2012
Education Development Center September 2000 - September 2006
US Dept of Ed's Higher Education Center for Alcohol & Other Drug Abuse & Violence Prevention @ EDC 2004 - 2006
Prevention Network 1998 - 2000
Skills
Customer Satisfaction, Customer Service, Public Speaking, Program Development, Event Planning, Leadership Development, Grant Writing, Non-profits, Higher Education, Nonprofits, Program Evaluation, Training, Student Development, Community Outreach, Student Affairs, Account Management, Sales, Customer Retention, Public Health, SaaS, Strategic Planning, Leadership, Program Management, Staff Development, Fundraising, Volunteer Management, Research, Career Counseling, Resume Writing, Qualitative Research, Teaching, E-Learning, Instructional Design, Adult Education, Educational Technology, Curriculum Design, Curriculum Development, Academic Advising, Higher Education..., Admissions, Data Analysis, Workshop Facilitation, Editing
Education
Cambridge College 2006 — 2007
Masters, Management
Eastern Michigan University 1992 — 1996
Bachelor of Science, Social Work
Optum Global Solutions June 2015 - Present
Clemson University January 2014 - December 2014
Higher One September 2010 - January 2013
St. John's Episcopal Church - New Haven CT May 2009 - February 2011
Kelly Services May 2008 - September 2008
Skills
Computer Science..., C++, Leadership, Process Improvement, Java
Education
Clemson University 2013 — 2015
Bachelor of Science (B.S.), Computer Science, GPA: 4.00
Tri-County Technical College 2013 — 2013
Courses in Computer Science and Mathematics, Computer Science, GPA: 4.00
Wheaton College 2005 — 2009
Bachelor of Arts (B.A.), Theological Studies
Higher One June 2012 - June 2014
Hamilton Sundstrand May 2011 - August 2011
Hobson & Motzer June 2009 - August 2010
Education
Assumption College 2008 — 2012
Bachelor of Arts (B.A.), Accounting
Fairfield College Preparatory School 2004 — 2008
Higher One December 2014 - Present
Higher One July 2012 - December 2014
Higher One January 2012 - July 2012
Higher One May 2010 - December 2011
Parsons Brinckerhoff August 2006 - February 2008
US Navy July 1998 - July 2006
Skills
Customer Service, ATM networks, Analysis, Process Improvement, Salesforce.com
Education
Aveta Business Institute 2013 — 2013
Certificate, Six Sigma Black Belt
Grantham University 2009 — 2011
Master of Business Administration (M.B.A.), Project Management
Saint Leo University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Higher One March 2009 - Present
Reed Smith LLP January 2006 - March 2009
Meyer, Unkovic & Scott, LLP September 2003 - January 2006
Skills
Mergers & Acquisitions, Corporate Governance, Securities Regulation, Corporate Law, Contract Negotiation, Corporate Finance, Financial Services, Due Diligence, IPO, Joint Ventures
Education
University of Pittsburgh School of Law 2000 — 2003
J.D.
Cornell University 1997 — 2000
B.S., Applied Economics and Management
Vell Group, LLC July 2007 - Present
PMI Chicagoland September 2011 - Present
Higher One August 2014 - September 2015
Sitel February 2013 - July 2014
SNEC-PMI 1994 - June 2011
IBM November 2006 - June 2007
IBM April 2003 - October 2006
IBM July 2002 - March 2003
IBM March 1999 - June 2002
IBM September 1997 - February 1999
Skills
Webinars, Strategy, Outsourcing, Project Management, Management, Program Management, IT Strategy, Project Portfolio..., MS Project, PMP, Consulting, PMO, Leadership, Analysis, Change Management, IT Service Management, E-commerce, IT Management, Business Analysis, SDLC, Process Improvement, Testing, Blogging, Software Project..., Business Process..., Integration, Management Consulting, Business Process, Business Intelligence, Cost Benefit, Governance, Wordpress
Education
Harvard University 1979 — 1983
BA
Glen Cove High School 1975 — 1979
Higher One August 2012 - Present
Campus Labs April 2001 - August 2012
infoTech Niagara 2006 - May 2008
Skills
Sales Management, Sales Presentations, Consultative Selling, Higher Education..., Conference Presentations, Sales Process, Team Leadership, Team Management, Account Management, Customer Relations, Customer Retention, Customer Acquisition, Customer Engagement, Higher Education, Customer Service
Education
State University of New York at Buffalo - School of Management 2000 — 2002
MBA, Corporate Finance
Binghamton University 1994 — 1998
CGI February 2015 - Present
Higher One November 2013 - February 2015
Sallie Mae September 2012 - November 2013
Skills
Small Business Lending, Credit, Banking, Credit Analysis, Commercial Banking, Commercial Lending, Consumer Lending, Retail Banking, Mortgage Lending, Portfolio Management, Credit Risk, Financial Analysis, Solution Implementation, Software Implementation, Software Implementation..., Project Management, Financial Reporting, Oracle Applications, SharePoint, Linux System..., Finance, Management, Strategy, Quality Assurance, Customer Service, Business Analysis, Visio, Analysis, Microsoft Excel, Microsoft Office, SDLC
Education
George Mason University 2008 — 2011
Bachelors, Economics
George Mason University 2008 — 2011
B.A, Economics
Higher One July 2011 - Present
ATLANTIC COAST BANK April 2007 - May 2009
ATLANTIC COAST BANK October 2006 - April 2007
U.S. Army April 1998 - January 2004
Skills
Customer Service, Training, Payments, Retail, Call Center, Banking, Deposits, Sales
Education
ITT Technical Institute-Jacksonville 2010 — 2012
Bachelor of Applied Science (BASc), Project Management, 3.8 GPA
ITT-Technical Institute 2010 — 2012
Associate of Science, Business AdministrationSeptember
Max Restaurant Group October 2009 - Present
Higher One December 2008 - October 2009
Comcast June 2007 - November 2008
ING May 1998 - May 2003
Skills
Talent Management, Recruiting, Onboarding, Talent Acquisition, Employee Relations, College Recruiting, Performance Management, HRIS, Temporary Placement, Management, Interviews, Hiring, Succession Planning, Human Resources
Education
Central Connecticut State University 1998 — 2001
Master of Science, Organizational Communication
University of Connecticut 1990 — 1994
BS, Communication
The Williston Northampton School August 2011 - Present
Seeds of Peace June 2008 - August 2010
ERCC-Carbon March 2010 - June 2010
Dr. Nermien Ismail American School August 2009 - May 2010
Abu Dhabi International Private School January 2009 - July 2009
Nature's Classroom August 2008 - December 2008
St Lawrence University August 2007 - May 2008
KESCOM April 2007 - May 2007
Higher One December 2006 - January 2007
Skills
Educational..., Leadership, Program Evaluation, Logistics, Event Management, Teaching, International Relations, Team Building, Volunteer Management, Sustainability, Tourism, Social Media, Editing, Customer Service, Policy Analysis, Blogging, Public Relations, Writing
Education
Antioch University New England 2013 — 2014
Master's Degree, M.Ed.- Educating for Sustainability
Saint Lawrence University 2004 — 2008
B.A., Environmental Studies/Government
The MacDuffie School 1997 — 2004
High School, High School
Boston Children's Hospital June 2015 - Present
Higher One 2013 - 2015
Sallie Mae 2008 - 2013
Sallie Mae 2005 - 2007
Tuition Management Systems 2001 - 2003
Granitar 2000 - 2001
eBusiness Technologies 2000 - 2000
Skills
Novell Netware, Novell, C, T-SQL, PL/SQL, HTML, Visual Basic, COBOL, ASP, XML, JavaScript, VBScript, ClearCase, ClearQuest, Crystal Reports, Tealeaf, Image Ready, Visual SourceSafe, Dreamweaver, HP Server Automation..., Footprints, FTP, Microsoft Office, TCP/IP, Oracle, Lotus, Groupwise, UNIX, MS-DOS, Research, Project Management, Oracle Designer, WS FTP Pro, F-Secure, Data Junction, Cybermation ESP..., Splunk, Bugzilla, User Replay, Radmin, Telnet, SFTP, WinSCP, MS Project, MS Access, Unix
Education
Johnson & Wales University 1997 — 2000
BS, Computer Science
Higher One March 2014 - Present
Skills
Strategy, Business Strategy, Analytics, Data Analysis, Management Consulting, Management, Strategic Planning, Operations Management, Predictive Modeling, Business Modeling, Piano, Business Intelligence, Program Management, Leadership, Organizational Theory, Scenario Planning, Consulting, Competitive Analysis, CRM, Analysis, Project Planning, Cross-functional Team..., Business Transformation, Entrepreneurship, Product Management, Strategic Partnerships, Start-ups, Business Process..., Financial Modeling, Mergers & Acquisitions, Business Development, Venture Capital, Enterprise Software, Research, Integration, Budgets, Big Data, Data Science, Hadoop, Apache Pig, Policy/Procedure..., Data Mining, Predictive Analytics, Statistics, Hive
Education
Cornell University 1996 — 1997
Master of Engineering (MEng)
Berklee College of Music 1996 — 1996
Certificate Program
Cornell University 1992 — 1996
BS
Higher One January 2015 - Present
nTek Solutions 2001 - Present
EIS, Inc. October 2001 - November 2014
Cobb Energy January 2001 - July 2001
Federal Reserve Bank of Atlanta January 1999 - December 2000
Georgia Tech Continuing Education 2000 - 2000
Southern Company September 1997 - December 1998
Skills
Switches, Virtualization, Active Directory, Project Management, SharePoint, VMware, Hyper-V, Storage, System Deployment, VoIP, Microsoft Exchange, Citrix, Data Center, NAS, Windows Server, VMware ESX, Routers, Security, Microsoft SQL Server, Servers, vSphere, Integration, Windows, SAN, Storage Area Networks, Network Administration, Cluster, Infrastructure, VDI, Hardware
Education
Georgia Southern University 1993 — 1997
B.B.A.
Higher One July 2012 - Present
New Mexico State University March 2005 - November 2012
New Mexico State University January 2004 - February 2005
Illinois Institute of Technology May 2001 - December 2003
Illinois Institute of Technology October 1999 - June 2000
Aesthetic Technologies August 1997 - July 1999
Skills
PHP, Sungard, Sungard HE Banner, Sungard workflow, PL/SQL, JavaScript, CSS, Linux, Software Development, Web Services, Information Architecture, Business Intelligence, User Interface Design, SOA, Oracle, Higher Education..., Process Engineering, Communication Design, Product Management, Enterprise Portals, Forefront Identity..., Symfony: php framework, Service Oriented..., office 365, SunOne, Sun Application Server, Blackboard, Oracle DB, Salesforce.com, Ethnography, Photoshop, Management, ERP, Software Project..., Visual Basic, Disaster Recovery, Team Management, Security, Business Analysis, Enterprise Software, Project Management, Databases, Strategy
Education
Stuart Graduate School of Business, Illinois Institute of Technology 2002 — 2004
Masters Certificate in E, Business
Illinois Institute of Technology 1999 — 2001
M.Des., Communication Design
Indian Institute of Technology, Kharagpur 1993 — 1998
B.Arch., Bachelor of Architecture
The Hartford September 2014 - June 2015
Cashpath Financial July 2014 - August 2014
Higher One, Inc. May 2014 - June 2014
Higher One December 2008 - May 2014
Higher One March 2008 - December 2008
Upromise Inc. July 2005 - December 2007
Upromise, Inc. January 2004 - June 2005
Yankelovich, Inc. 2002 - 2004
Yankelovich, Inc. 2001 - 2002
Yankelovich, Inc. 1999 - 2001
Skills
Marketing Communications, Marketing, Social Media Marketing, Marketing Strategy, Strategic Partnerships, Social Media, Product Development, Database Marketing, Customer Insight, Financial Services, Marketing Research, Direct Marketing, Creative Direction, Leadership, Corporate Communications, Start-ups
Education
Dartmouth College 1995 — 1999
Bachelor of Arts (B.A.), Government
Greenwich Education Group July 2015 - Present
Higher One June 2013 - June 2015
HealthPlanOne January 2010 - June 2013
ID Products Corp. September 2000 - November 2009
Stanford Management Company May 1996 - April 1998
Stanford University January 1995 - May 1996
Harvard University December 1989 - January 1995
Skills
Deferred Compensation, Applicant Tracking..., Insurance, Succession Planning, Talent Acquisition, Recruiting, Internet Recruiting, ADP Payroll, Coaching, Recruitment Advertising, Executive Search, Organizational..., Employment Law, Employer Branding, Process Improvement, FMLA, Workforce Planning, Leadership Development, New Hire Orientations, Employee Engagement, Interviews, Team Building, HR Policies, Call Centers, Job Fairs, Employee Benefits, Performance Management, Employee Relations, Onboarding, Human Resources, Payroll, Strategy, Benefits Administration, Hiring, Strategic HR, Leadership, Health Insurance, Personnel Management, Management
Education
College of the Holy Cross
Bachelor's degree, Psychology
Higher One August 2007 - February 2015
Mortgage Lenders Network 2003 - 2007
Skills
Customer Service, Process Improvement, Performance Management, Account Management, Salesforce.com, Documentation, Document Review
Education
Franklin Pierce University
Higher One June 2011 - Present
Higher One September 2009 - June 2011
MassMutual Financial Group November 2004 - September 2009
Hartford Financial Services Group 2001 - 2003
Barnes Group Inc. 1994 - 2001
TiteFlex Corporation 1988 - 1993
Skills
New Business Development, Contract Negotiation, Financial Management, Pipeline Development, Sales Growth, Business Relationship..., Strategic Partnerships, Recruitment/Retention, Partnership Development, Organizational..., Executive Management, Sales Management, Strategic Leadership, Talent Management, Compensation Planning, Consultative Selling, Higher Education, Leadership Development, Performance Management, Partner Development, M&A experience, Executive Coaching, Executive Search, Project Management, CRM, Business Development, Management, Recruiting, Program Management, Personnel Management, Mergers & Acquisitions, Leadership
Education
American International College 1978 — 1981
Master of Business Administration (MBA), Business Administration
Higher One May 2012 - Present
CCH Small Firm Services 2010 - 2012
TransUnion September 2007 - October 2010
Skills
SQL, Microsoft SQL Server, T-SQL, .NET, SDLC, C#, Databases, Visio, XML, ASP.NET, Visual Studio, SharePoint, Web Services, WCF, Business Intelligence, Data Warehousing, Agile Methodologies, Software Development, PL/SQL, Business Analysis, Visual Basic, WPF, DB2, Crystal Reports, IIS, VB.NET, TFS, JavaScript, Java, Web Applications, MySQL, Oracle, Scrum, SSIS, Unix, Database Design
Education
Cleveland State University 2001 — 2007
Unimin Corporation January 2014 - Present
Just Facts, Inc. January 2008 - Present
Unimin Corporation February 2012 - January 2014
Unimin Corporation November 2010 - January 2012
Higher One November 2008 - November 2010
OCI Chemical 1999 - 2007
Omega Engineering January 1990 - June 1999
Moodys Investor Services December 1988 - December 1989
Skills
Logistics Management, Terminal Operations, Rail Fleet Management, Customer Service..., Business Process..., Plant Operations, Analysis, CRM, Change Management, Contract Negotiation, Customer Satisfaction, Customer Service, Logistics, Leadership, Management, Manufacturing, Operations Management
Education
Brown University 1984 — 1988
B.S., Psychology, additional concentration in Organizational Behavior & Management
Higher One May 2013 - Present
Sallie Mae October 2011 - May 2013
Corinthian Colleges May 2010 - October 2011
Wolters Kluwer Financial Services April 2008 - May 2010
Sallie Mae September 2005 - March 2008
Meredith College May 2004 - September 2005
Bank One Education One Group 2002 - 2004
Smith College 1996 - 2002
Skills
Student Loans, Financial Services, Salesforce.com, Banking, Strategic Planning, Business Analysis, Risk Management, Account Management, New Business Development, Relationship Management, Credit, Customer Service, Strategy, Program Management, Strategic Partnerships, Product Management, CRM, Leadership
Education
American International College 1994 — 1998
MBA
The University of Connecticut 1988 — 1992
BA, Economics
Tapingo August 2014 - Present
Higher One February 2007 - August 2014
Pfizer Pharmaceuticals 2003 - 2007
Skills
Salesforce.com, Sales Management, Strategic Partnerships, Account Management, SaaS, Leadership, Sales, Project Management, Strategic Planning, Business Development, Pharmaceutical Sales, Selling, CRM, New Business Development, Training, Sales Operations, Strategy, Sales Process, Solution Selling, Cross-functional Team..., B2B, Direct Sales, Enterprise Software, Lead Generation, Start-ups, Product Management, Management, Customer Service, Marketing Strategy, E-commerce
Education
DePauw University 1998 — 2002
Bachelor's degree, Music/ Spanish
Park Tudor School
Yale University March 2012 - Present
Higher One September 2007 - January 2012
Case Western Reserve University 2006 - 2007
MIT 2004 - 2005
Microway, Inc. 2002 - 2004
Skills
Linux, Perl, ITIL, Servers, Unix, System Administration, Apache, VMware, Shell Scripting, DNS, Bash, MySQL, Networking
Education
Case Western Reserve University 2005 — 2008
MS, Computer Science
Wartburg College 1998 — 2002
Higher One September 2013 - Present
Cadillac Jack July 2007 - September 2013
TransUnion March 2000 - July 2007
Skills
C, TCP/IP, Management, Agile Methodologies, SDLC, Software Development, Scrum, Linux, Software Documentation, Integration, Operating Systems, Windows, Scripting, OpenGL, Hardware, Bash, SQL, Unix, Microsoft SQL Server, Requirements Analysis, Visio, Databases, XML, Software Design, Oracle, Visual Studio, Business Analysis, Agile Project Management, Video Games, Software Engineering, Troubleshooting, Java, Windows Server, Software Quality..., SharePoint, .NET, Business Intelligence, Disaster Recovery, Leadership, Quality Assurance, Software Project..., Testing, Start-ups, Process Improvement, Project Management, Team Leadership, Web Services, Program Management, Vendor Management
Education
Keller Graduate School of Management of DeVry University
Masters, Information Systems Management
Connecticut General Assembly June 2015 - Present
Alexion Pharmaceuticals October 2009 - June 2015
Higher One July 2009 - November 2009
Wiggin and Dana LLP July 2004 - January 2009
Medical Education Training Associates October 2002 - June 2004
Arthur Andersen April 1999 - May 2002
Skills
Technical Writing, Troubleshooting, Software Documentation, Workshop Facilitation, Training, Program Management, Microsoft Office, Coaching, Cross-functional Team..., Strategy, Process Improvement, Business Analysis, Leadership, Medical Writing, Quality Assurance, Pharmaceutical Industry
Education
Connecticut College 1987 — 1991
Higher One November 2013 - Present
Higher One July 2007 - Present
Education
Central Connecticut State University 1996 — 2001
Charter Oak State College June 2014 - Present
Jenzabar July 2014 - Present
Higher One September 2013 - Present
Charter Oak State College April 2007 - September 2014
Jenzabar August 2010 - 2013
University of Saint Joseph March 2000 - March 2007
Skills
Educational Technology, Higher Education, Enrollment Management, E-Learning, Business Analysis, Business Process..., Data Analysis, Organizational..., Microsoft SQL Server, Enterprise Software, Project Management, Change Management, Staff Development, Distance Learning, Leadership
Education
University of Saint Joseph 2010 — 2011
Master of Science, Management Strategy
Central Connecticut State University
Bachelor of Science, Marketing
NERCOMP Manager's Series
NERCOMP Manager's Series
Higher One February 2010 - Present
SRA International November 2008 - February 2010
Ozburn-Hessey Logistics November 2003 - November 2008
Skills
EDI, Unix, SQL, Gentran Unix/NT & GIS, Oracle SQL, Crystal Reports, C, C++, Linux, SSH, SFTP, AS2, Vendor Management, 3PL, Warehouse Management, Inventory Management, Customer Service, Perl, XML, Microsoft SQL Server, Software Development, Oracle, Web Services, Databases, Integration
Education
Nova Southeastern University 2007 — 2010
MS, Computer Science
Webster University 2002 — 2005
MBA
Denison University 1997 — 2001
BS, Computer Science
Sun Life Financial November 2014 - Present
Junior Achivement of Southwest New England July 2012 - Present
WellPoint January 2013 - November 2014
Higher One May 2009 - November 2012
The Hartford June 1997 - May 2009
Education
Bryant University 1995 — 1999
BS in Business Administration, Applied Actuarial Mathematics
Town of Trumbull, CT June 2012 - Present
Higher One March 2009 - June 2012
Tangoe October 2006 - February 2009
Thermospas 2005 - 2006
Thermospas 2005 - 2006
Skills
Active Directory, Process Improvement, Help Desk Support, Troubleshooting, Vendor Management, System Administration, Software Documentation, Disaster Recovery, Call Centers, Windows Server
Education
Eastern Connecticut State University 2001 — 2005
BA, History and Social Sciences
ProHealth Physicians November 2014 - Present
Saint Francis Care May 2014 - November 2014
Higher One October 2005 - April 2014
Natchaug Hospital 2004 - 2005
Cooley Dickinson Hospital 1989 - 2003
Skills
Human Resources, Talent Acquisition, Employee Relations, Recruiting, Onboarding, Leadership, Succession Planning, Training, Organizational..., HR Consulting, Labor Relations, HRIS, Deferred Compensation, Personnel Management, Employee Benefits, Applicant Tracking..., Talent Management, Leadership Development, Employee Engagement, Team Building, Performance Management, HR Policies, Process Improvement, College Recruiting, Benefits Administration, Workforce Planning, Organizational..., SPHR, Management
Education
Kalamazoo College 1974 — 1978
BA, Psychology
Heidelberg American High School
ESPN October 2014 - Present
Higher One April 2006 - October 2013
StarCite (formerly b-there.com) 2001 - 2005
Clearcross 1999 - 2001
Skills
SDLC, Quality Assurance, Software Quality..., Software Documentation, SQL, Test Planning, Linux, Software Project..., Program Management, Unix, Training Facilitation, Requirements Gathering, Integration, Databases, XML, Testing
Education
Fairfield University
Bachelor of Arts (BA), Economics
Syracuse University
Unifund CCR June 2015 - Present
Higher One January 2014 - August 2014
Sallie Mae November 2012 - January 2014
Sallie Mae January 2010 - November 2012
Sallie Mae June 2006 - January 2010
Student Loan Funding / Sallie Mae May 1999 - June 2006
Citi June 1994 - April 1999
Citi July 1991 - June 1994
Marine Midland Automotive Financial January 1989 - June 1991
USGI, Inc. January 1988 - December 1989
Skills
Marketing, Product Mangement, Segmentation, Financial Services, Customer Acquisition, Analytics, Marketing Strategy, Lead Generation, Email Marketing, Marketing Communications, Digital Marketing, Direct Marketing, Social Media Marketing, Strategic Planning, Marketing Management, Online Marketing, Product Management, Salesforce.com, Vendor Management, Project Management, CRM, Strategy, Management
Education
University of Michigan - Stephen M. Ross School of Business 1998 — 1998
Executive Management Certificate, Strategic Marketing Planning
Old Dominion University - College of Business and Public Administration 1986 — 1987
Bachelor of Science (B.S.), Marketing
Alfred State College - SUNY College of Technology 1984 — 1986
Associate of Science (A.S.), Business Administration and Marketing
Stadson Technology Corporation January 2015 - Present
Top Floor, LLC 2006 - Present
Higher One February 2002 - April 2014
Franklin and Marshall College 2010 - June 2013
Higher One February 2002 - June 2012
Enova Financial September 2011 - December 2011
Yclip.com 2001 - 2002
Carlson Wagonlit Travel 2000 - 2001
Travelers Insurance 1998 - 2000
Cal State, Northridge Foundation 1997 - 1998
Skills
Executive Management, Strategy, Leadership, Mergers & Acquisitions, Risk Management, IPO, New Business Development, Financial Services, Marketing Strategy, Management, Business Development, Problem Solving, Mergers, Performance Management, Investor Relations, Product Management, Restructuring, Sales Management, Turnaround Strategy, Organization..., Process Improvement, Strategy/Culture..., Start-ups, New Venture Development, New Venture Launch, Culture Change, Fundraising, B2B, Leadership Development, Payment Industry, Increase Productivity, Corporate Governance, Organizational Design, Word Of Mouth Marketing
Education
Franklin & Marshall College 1978 — 1982
AB, Economics and Government
ABA Stonier Graduate School of Banking
Higher One June 2014 - Present
EVINE Live/ShopHQ March 2014 - Present
The Smithsonian Libraries 2012 - Present
The Metropolitan Opera Guild 2013 - Present
Endurance Business Media 2010 - August 2014
The Jones Group Inc. (Jones Apparel) May 2005 - April 2014
American Consolidated Media Holdings 2010 - December 2013
MIVA 2006 - 2009
International Wire Group 2003 - 2009
Diversified Investment Advisors 2005 - 2008
Skills
Financial Analysis, Start-ups, Governance, Outsourcing, Business Strategy, Executive Management, Strategic Planning, Management, Restructuring, Strategy, Change Management, Finance, Strategic Partnerships, Mergers, Financial Reporting, Corporate Development, Due Diligence, Business Development, Venture Capital, Mergers & Acquisitions, Leadership, P&L Management, Entrepreneurship, Budgets, E-commerce, New Media, Managerial Finance, Team Building, Forecasting, Insurance, Retail, Process Improvement, Corporate Finance, Financial Modeling, Acquisition Integration, Business Planning, Cross-functional Team..., Competitive Analysis, Management Consulting, New Business Development, Analytics, Private Equity, CRM, Business Process..., International Business, Analysis, Risk Management
Education
Harvard Business School
MBA, Finance
University of Wisconsin-Madison
BA, Economics
BayCare Health System April 2012 - Present
Law Office of Carin M. Constantine September 2008 - January 2012
Life Media LLC February 2003 - September 2008
Higher One 2007 - June 2008
Best Buy March 2004 - November 2004
Skills
Customer Service, Word, Microsoft Office, Customer Relations, Administration, Excel, Event Management, Customer Satisfaction, Social Media, Administrative Support, Outlook, Access, Social Media Marketing, Account Management, PowerPoint, Writing, Event Planning, Windows, Process Improvement, Research, Contract Negotiation, Time Management, Problem Solving, Databases, Performance Management, Budgeting, Supervisory Skills, Advertising, Data Entry, Documentation, Public Relations, Hiring, Nursing, Patient Support, Direct Patient Care, Quality Patient Care
Education
Galen School of Nursing-Tampa Bay 2012 — 2013
Registered Nursing/Registered Nurse
Galen School of Nursing-Tampa Bay 2010 — 2012
Licensed Practical/Vocational Nurse Training
University of South Florida 1999 — 2010
Biology
Florida International University 2006 — 2008
Pre-Pharmacy Studies
Higher One July 2011 - Present
Mary Kay Inc. May 2006 - Present
YMCA Lampeter/Strasburg 2010 - 2011
Education
Christopher Newport University 1988 — 1992
BA, Political Science/Criminal Justice
Yale University January 2015 - Present
Yale University March 2012 - January 2015
Yale University August 2013 - November 2013
Yale University June 2011 - March 2012
University of New Haven February 2010 - July 2011
Dale Carnegie Training of Western CT April 2011 - June 2011
State of CT, Office of Policy and Management's Organizational &Staff Development Unit June 2010 - September 2010
Higher One July 2009 - October 2009
First Investors Corporation February 2009 - May 2009
Patriot National Bank May 2007 - January 2009
Education
University of New Haven 2010 — 2011
Master of Arts
Eastern Connecticut State University 2005 — 2009
Bachelor of Arts
Thirty-One Gifts January 2014 - Present
Scent Sation/Mia Bella July 2013 - Present
Higher One January 2014 - November 2014
Hook Industrial Sales December 2012 - March 2013
United Way of Whitley County October 2009 - May 2010
Skills
Invoicing, Accounts Receivable, PowerPoint, Medical Terminology, Microsoft Word, Microsoft Excel, Data Entry, Microsoft Office, Outlook, Customer Service, Teamwork, Administrative..., Time Management, Filing, Research, Spreadsheets, Access, Office Management, Office Administration, Telephone Skills, English, Fax, Microsoft Publisher, Nonprofits, 10 Key, Clerical Skills, Receptionist Duties, Appointment Scheduling, File Management, Budgets, QuickBooks, Confidentiality
Education
Ultimate Medical Academy 2013 — 2013
Associate's degree, Health Science
Ultimate Medical Academy 2012 — 2013
Diploma, Medical Office & Billing Specialist, 3.82
Allied Business School 2010 — 2011
Administrative Assistant Certificate, Mircosoft Excel 2010 Certificate, Professional Administrative Assistant Career Program, 4.0
Allied Business School 2010 — 2011
Administrative Assistant Certificate, Mircosoft Excel 2010 Certificate, Professional Administrative Assistant Career Program
Ivy Tech Community College 2004 — 2010
N/A, General Office Occupations and Clerical Services
Higher One September 2013 - October 2014
Freelance August 2010 - June 2012
American Student Assistance December 2003 - November 2009
Derby High School September 2002 - August 2003
Ensoport Internetworks February 2000 - April 2001
Wilton High School January 1999 - December 1999
Colliers Meredith and Grew January 1998 - October 1998
Equity Office Properties 1997 - 1998
Skills
Business Process..., Business Process..., Systems Analysis (SA), User Acceptance Testing..., Quality and Assurance..., Business Process..., Microsoft Windows, Unix and Linux, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microoft PowerPoint, Micrsosoft Access, Microsoft Visio, Visio, Analysis, Agile Methodologies, Customer Service, Research
Education
Sacred Heart University 1999 — 2002
Master of Arts in Teaching, Education, 3.9
Boston College 1992 — 1996
BA, History: Russian and East European Studies, 3.6
Wilton High School
Higher One August 2009 - Present
Skills
Customer Service, Customer Satisfaction, Outlook, Troubleshooting, Data Entry, Customer Support, Process Improvement, Customer Retention, Microsoft Office, Technical Support, Microsoft Excel, Account Management, Sales
Education
Arapahoe Community College
Associate of Arts (AA), Paralegal
Sykes Enterprises, Inc. September 2015 - Present
Higher One December 2014 - Present
Tjmaxx November 2014 - Present
Hollywood adventure December 2007 - March 2009
Habiba real estate April 2007 - November 2007
Skills
English, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Teaching, Photoshop, Public Speaking, French, Arabic, Real Estate, Marketing Communications, Marketing Strategy, Public Relations, Translation, Marketing, Team Management, Business Development, Negotiation, Advertising, Management, Sales, Team Leadership, Business Planning, New Business Development, Retail, Leadership, Teamwork, Strategic Planning, Social Media, Project Planning, Project Management
Education
Russell county adult education 2013 — 2013
GED, GED
Ain Shams University 1995 — 1999
Bachelor of Commerce (BCom), Accounting
Lycée de la liberte 1993 — 1995
high school diploma, Maths
Higher One March 2014 - February 2015
Blue State Coffee September 2011 - September 2013
The Ocean House May 2011 - September 2011
Quinnipiack Club October 2010 - May 2011
The Study at Yale June 2009 - October 2010
Yale Peabody Museum Of Natural History June 2005 - September 2010
Skills
Events Coordination, Customer Service, CPR Certified, Serve Safe Certified, Event Planning, Hospitality Industry, Hospitality Management, Hotel Management, Hotels
Education
Central Connecticut State University 2005 — 2009
Higher One April 2008 - May 2011
Higher One April 2005 - April 2008
StarCite (formerly b-there.com) May 2001 - April 2005
Metiom (formerly Intelisys) December 1999 - April 2001
Information Builders August 1988 - December 1999
Skills
Software Development, Linux, SQL, Agile Methodologies, Java
Education
LIU Post 1988 — 1991
MS, Management Engineering
Cornell University 1976 — 1980
BSEE, Electrical Engineering
Higher One March 2011 - Present
Beazley USA [Div.The Beazley Group, U.K.] January 2006 - February 2010
Conning & Company February 1992 - June 2004
Skills
Facilities Management, Operations Management, Management, Negotiation, Program Management, Process Improvement, Leadership, Customer Service, Project Management, Insurance, Contract Negotiation, Strategic Planning, Vendor Management, Visio, Change Management, Team Leadership, Project Planning, Budgets, Team Building, Analysis, Risk Management, Business Analysis, Performance Management, Cross-functional Team..., Training, Forecasting, Account Management, Business Development
Education
Bay Path University 1981 — 1983
Associates, Management-Marketing
Higher One December 2013 - September 2015
Bright Horizons June 2011 - November 2013
O'Connor & Associates January 2010 - May 2011
Ragan Communications/PR Daily February 2005 - April 2009
The Nielsen Company May 1992 - November 2002
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Engagement, Customer Acquisition, Customer Insight, Customer Support, Direct Sales, Sales Process, Sales Presentations, Sales Prospecting, Consultative Sales..., Consulative Selling, Face to Face Sales, Inside Sales, Development of Sales, Salesforce.com, Quickfill, Act Software, Database Administration, Data Entry, Data Mining, Online Research, Microsoft Excel, MS Office, MS Outlook, Proofreading, Lead Generation, Virtual Teams, Work At Home, Data Analysis, Merge/purge, Nonprofits, Forecasting, Advertising, Marketing, Sales Operations, Newsletters, Sales, Competitive Analysis, Training, Market Research, Leadership, CRM, Management, Social Media
Education
University of Illinois at Chicago
MA, Education
Salve Regina University
BA, Psychology
Edgewood College
Trinity High School River Forest, IL
Grayson BMW March 2014 - Present
Iris Global August 2008 - Present
One Touch Direct October 2014 - October 2014
Higher One December 2013 - March 2014
One touch Direct August 2013 - February 2014
Hillsborough County school District May 2012 - February 2013
School District of Hillsborough County April 2012 - February 2013
Lifetouch Portrait Studios August 2011 - March 2012
Iris Global June 2008 - March 2011
Ulongo Band September 2001 - 2008
Skills
Photography, Art, Music, Film, Creative Problem Solving, Public Speaking, Healthcare, Retail Sales, Facilitators, Teaching, Acting, Public Relations, Fundraising, Community Outreach, Entertainment, Entrepreneurship, Theology, Volunteer Management, Community Development, Non-profit..., Editing, Social Media, Social Networking, Team Building, Event Planning, Leadership, Nonprofits
Education
Hillsborough Community College 2011 — 2015
Associate of Science (AS), Registered Nursing/Registered Nurse
Tampabaycna 2012 — 2012
CNA/PCT, Nurse's Assistant
Cornerstone University 2011 — 2012
High School diploma, Cornerstone Correspondence School
Pemba 2002 — 2006
High School, Social Studies
Higher One
Skills
ERP Integration, ERP Software Development, Enterprise Architecture, Architectural Design, Offshore Software..., Custom Software..., Advanced PeopleSoft..., PeopleSoft Campus..., Ellucian Banner, Ellucian Colleague, Java Web Services, Jenzabar, Java Enterprise Edition, Database Development, Microsoft SQL Server, PL/SQL, Open Source Development, Open Source Integration, Software Engineering..., SDLC, Process Improvement, Salesforce.com
Education
Bharathidasan University
MCA, Master of Computer Application
University of Madras
BSc Computer Science, Bachelor of Computer Science
Higher One September 2012 - Present
Suburban Extended Stay Hotel August 2006 - Present
Education
Chattahoochee Technical College
Management, Business Administration and Management, General
Higher One August 2010 - Present
Mercantile Bank of Michigan August 2004 - October 2009
PNC August 2002 - August 2004
Skills
Banking, Financial Services, Retail Banking, Loans, Customer Service, Event Management, Process Improvement, Team Building, Vendor Management, ACH, Wire Transfers, Relationship Management, Bank Reconciliation, Account Reconciliation, Fraud Prevention, Regulatory Compliance, Internal Audit, Team Leadership, Team Management, Treasury Services, Fraud Claims, Payment Industry
Education
Kalamazoo College 1998 — 2002
B.A., Economics, German
Higher One July 2009 - Present
Lionbridge May 2007 - Present
Education
Florida Atlantic University 2010 — 2011
Bachelor of Science, Computer Science
Palm Beach State College 2009 — 2010
Associates, Computer Network Administration
ADP April 2015 - Present
Higher One June 2007 - April 2015
Skills
CRM, Account Management, Leadership, Software Documentation, Software Project..., Process Improvement, Vendor Management, Business Analysis, Project Management, Team Leadership, Strategic Planning, Integration, Team Building, Management, Salesforce.com, Requirements Analysis, Training, Customer Service, Troubleshooting, SaaS
Education
California State University-East Bay 2003 — 2004
Teaching Credential, Teacher Education
California State University-East Bay 1982 — 1988
BS, MIS
Higher One May 2013 - Present
Sallie Mae February 2010 - May 2013
Sallie Mae 2008 - 2010
Sallie Mae 2006 - 2008
Skills
Relationship Management, Credit Cards, Electronic Payments, Financial Services, Payment Card Processing, Debit Cards, Payments, Product Management, Payment Systems, Process Improvement, E-commerce, Payment Gateways, E-payments, Business Relationship..., Customer Service
Education
Bristol Community College 2000 — 2003
Associates Degree, General Studies
Northeastern University
Bachelor's degree, Organizational Leadership
Higher One April 2013 - Present
Wells Fargo Bank October 1998 - December 2012
Security Savings & Loan April 1982 - February 1990
Education
Tunxis Community College 2013 — 2013
Certificate, Registered Medical Assistant
W F Kaynor Technical High School 1974 — 1979
Diploma, Cosmetology/Cosmetologist, General
Bank of America March 2012 - Present
Okapi Partners November 2011 - January 2012
Higher One June 2011 - October 2011
Xpress Capital December 2009 - January 2010
Dish Network December 2008 - July 2009
Skills
Chinese, Mandarin, Cantonese, Windows 7, Microsoft Office, Mac OS, Customer Service, Technical Support, Retail Banking, Translation, Real Estate Transactions, Cable Television
Education
Kennesaw State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance and International Business, 3.5
Saint John's University
Higher One April 2014 - Present
Optum February 2013 - October 2013
ESPN December 2011 - February 2013
Cognizant Technology Solutions 2006 - 2009
Skills
JavaScript, CSS, SDLC, Java, Java Enterprise Edition, Microsoft SQL Server, SQL, Oracle, MySQL, Hibernate, JDBC, jQuery, Tomcat, Websphere, iBatis, Struts, Spring, Eclipse, NetBeans, RAD, JBoss Application Server, Subversion, ClearCase, GWT, XML
Education
Central Connecticut State University 2010 — 2011
Master of Science (MS), Computer Information Technology
Higher One 2012 - 2013
Charlton Methodist Hospital August 2011 - December 2012
Baylor Hospital June 2005 - August 2011
Skills
•Computer Proficiency, •Microsoft..., •Telephone
Education
Cedar Valley College 2007 — 2009
Associate of Science (A.S.), Science
High School of Health Professions at Townview Magnet Center 2002 — 2006
High School Diploma
Penny Publications, LLC June 2010 - Present
Temporaries of New England April 2015 - July 2015
The Magetti Group April 2013 - September 2014
Higher One July 2011 - September 2013
MedOptions June 2012 - September 2012
Premier Research April 2012 - June 2012
Dubicki & Camassar, LLP September 2010 - May 2011
JCPenney June 2010 - August 2010
Nissan of Norwich February 2010 - March 2010
Chugach Mckinley, Inc. January 2009 - November 2009
Skills
Windows, Microsoft Word, Microsoft Excel, Outlook, Administrative..., Customer Service, Library Management, Defense Contracting, Proofreading, Telephone Skills, Creative Writing, Publishing
Education
Johnson State College 1997 — 2001
Bachelor of Arts (B.A.), English Literature
Colebrook Academy 1993 — 1997
High School Diploma, College Prep