Highlands Insurance Group
Industry: Insurance company
DescriptionFounded: 1957 Subsidiaries: Northwestern National Casualty Company,
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Highlands Insurance Group Employees
Focussed Claim Services, LLC May 2012 - Present
Life Factor, LLC August 2010 - May 2012
Horace Mann Insurance Company December 2008 - January 2010
Liberty Mutual / Ohio Casualty May 2005 - May 2008
Reid, Jones, McRorie, & Williams November 2004 - January 2005
CNA November 2003 - September 2004
CNA May 1999 - November 2003
Highlands Insurance Group February 1998 - March 1999
T.M. Mayfield & Company September 1996 - January 1998
Travelers / Aetna June 1983 - September 1996
Skills
Liability, Claims, Litigation Management, Coverage, Insurance, Claims Management, Property & Casualty..., General Liability, Casualty, Commercial Lines, Commercial Insurance, General Insurance, Insurance Claims, Professional Liability, Negotiation, Adjusting, Claim, Legal Liability, Litigation, Mediation, Subrogation, Risk Management, Claim Investigation, Liability Analysis, Fraud, Homeowners, CPCU, Arbitration, Workers Compensation, Reinsurance, Adjustments, Underwriting
Education
Ohio University 1976 — 1980
BBA, Finance
Vogel Consulting May 2008 - Present
MBO Cleary Advisors 2001 - 2007
Highlands Insurance Group 1996 - 2001
Skills
Investments, Portfolio Management, Asset Allocation, Fixed Income, Investment Management, Asset Management, Financial Analysis, Emerging Markets, Wealth Management, Investment Strategies, Equities, Alternative Investments, Mutual Funds, Hedge Funds, Private Equity, Due Diligence
Education
University of Minnesota - Carlson School of Management 1985 — 1986
MBA, Finance, Investments
College of St. Benedict
BA, Business Administration
Cenlar FSB June 2015 - Present
Cenlar FSB April 2013 - Present
ABOUT-Consulting for McNeil Consumer Healthcare, a Johnson & Johnson Company December 2012 - March 2013
Deloitte March 2007 - September 2011
Chartrand Consulting 2011 - 2011
Deloitte August 2001 - March 2007
Deloitte February 2000 - August 2001
Deloitte August 1998 - February 2000
Highlands Insurance Group July 1997 - August 1998
Cenlar FSB January 1992 - July 1997
Skills
Adobe Captivate CS5, Articulate 09..., Audacity 1.3, Madcap Flare V7, Microsoft Lync 2010, Microsoft Office 2010, TechSmith SnagIt 10, Live Meeting, Captivate, Training, Instructional Design, Office 2010, E-Learning, Leadership, Lync, Business Analysis, Employee Training, Instructor-led Training, Software Documentation, Customer Service, Learning Management, SharePoint, Flash Professional, Management, Technical Training, Adobe Flash..., Articulate Storyline, Enterprise file sharing..., Enterprise social..., Enterprise Web..., HP Quality Center 11.00..., SAP 7.20 and SAP..., Windows Live Movie..., Human Resources, Access, Microsoft Office, Business Process...
Education
The College of New Jersey
M. Ed, Education
Gwynedd-Mercy College
B. S, Elementary Education/English
ADDITIONAL PROFESSIONAL DEVELOPMENT AND TRAINING
Acoustic Guitar Player and Vocalist December 2012 - Present
Merchants Insurance Group October 2001 - March 2012
Highlands Insurance Group May 1989 - October 2001
Prudential Property & Casualty May 1987 - May 1989
KLD Assocs. and Southwest Research Institute September 1977 - May 1987
Skills
Commercial Lines, Property & Casualty..., Underwriting, Commercial Insurance, Accident Investigation, Multilingual, New Business Development, Customer Service, Customer Focus, Oral Communications, Written Skills, Claims, Customer Relations, Music, Performer, Acoustic Guitar, Vocalist, Claim, Liability, Umbrella Insurance, Casualty, Negotiation, Legal Liability, Communication, Casualty Insurance
Education
Wheaton College 2010 — 2010
Certificate of Teaching, Teaching English as a Second or Foreign Language/ESL Language Instructor, Certificate of Completion
Ulster County Community College 1974 — 1976
Associate of Science (AS), Criminal Justice/Police Science
Kingston High School 1970 — 1974
Regents Diploma, Spanish Language and Literature
TIAA-CREF September 2014 - Present
TIAA-CREF August 2013 - August 2014
Citi December 2011 - June 2013
Paragon Technology Group October 2010 - September 2011
ATSC March 2010 - September 2010
Financial Information Services Agency (FISA) of NYC May 2009 - March 2010
Makology, Inc. August 2007 - June 2009
Sycamore Networks November 2005 - July 2007
Merck & Co., Inc. December 2000 - November 2005
Highlands Insurance Group October 1997 - December 2000
Skills
SDLC, ClearQuest, ClearCase, Software Development, Software Configuration..., Agile Methodologies, Test Management, Configuration Management, Software Project..., Software Documentation, Integration, Visio, Telecommunications, Requirements Analysis, Project Management, SQL, Enterprise Architecture, PMP, Perl, Technical Documentation, Release Management, Unix, SharePoint, Build Automation, Training Delivery, IT Management, Testing, Scrum, DevOps, Continuous Integration, Agile
Education
The Chubb Institute 1996 — 1997
Diploma, Computer Programming
Rowan University 1989 — 1994
Bachelor of Music, Music Education K-12
CompuCom December 2014 - Present
CompuCom August 2011 - Present
CompuCom December 2009 - August 2011
Service Corporation International (SCI) February 2009 - December 2009
Getronics May 2003 - December 2008
ECS September 2001 - December 2002
Highlands Insurance Group June 1999 - September 2001
Wang Global September 1997 - June 1999
Court Software, Inc. (CSI) June 1997 - September 1997
The University of Texas Health Science Center at Houston May 1994 - June 1997
Skills
Data Warehousing, Databases, ITIL, Microsoft SQL Server, Visio, Business Intelligence, Incident Management, Software Project..., Integration, Requirements Analysis, Oracle, Servers, SQL, Program Management, SharePoint, VBScript, Change Management, Software Development, CRM, SQL Server, Business Objects, VBA, JavaScript, Service Now Electronic..., Problem Management, iMacros, Verint Impact360, eGain
Education
University of Houston-Clear Lake 1996 — 1998
MA, Masters Business Administration
University of Houston-Clear Lake 1989 — 1991
BA, Computer Information Systems
The Spice & Tea Exchange of Mequon May 2013 - Present
American Diabetes Association March 2013 - May 2013
GE Healthcare January 2006 - December 2012
Forrer Business Interiors January 1997 - January 2006
Highlands Insurance Group August 1988 - September 1997
Skills
Facilities Management, Space-planning, Project Management, Furniture, Budgets, Customer Service, Leadership, Management, Six Sigma, Space planning, Training
Education
Mount Mary University 1981 — 1985
Bachelors of Arts, Interior Design and Art
Nicolet High School 1978 — 1981
International Facility Management Association
CFM - Certified Facility Manager
University of Wisconsin
Interior Design and Art
Faith In Practice March 2015 - Present
Bracewell & Giuliani LLP June 2000 - January 2014
Highlands Insurance Group November 1994 - May 2000
Houston Casualty Company September 1991 - November 1994
The Post Oak School March 1988 - August 1990
Skills
Financial Analysis, General Ledger, Accounts Payable, Financial Accounting, Financial Reporting, Accounting, GAAP, Tax, Corporate Finance, Internal Controls, Due Diligence, Mergers & Acquisitions, Team Management, Financial Statements, Banking, CPA, SEC filings, Mergers, Annual Budgets, Financial Forecasting, Microsoft Excel, Microsoft Office, Management, Budgets, QuickBooks
Education
University of Houston 1987 — 1991
MS Accountancy
Hartwick College 1979 — 1983
BA
York Risk Services Group May 2014 - Present
Zurich North America February 2002 - April 2014
Highlands Insurance Group February 1995 - February 2002
Highlands Insurance Group 1995 - 2002
Skills
Commercial Insurance, Property & Casualty..., Casualty, Reinsurance, Legal Liability, Claims Management, Insurance, Underwriting, Commercial Lines, Liability, Claim, General Insurance, Homeowners, Subrogation, Workers' Compensation..., Property Claims, Medical Malpractice, Liability Analysis, Professional Liability, Insurance Law, Casualty Claims, Errors & Omissions, Financial Risk, Health Insurance, D&O, Indemnity, Product Liability, Property Damage, Claims Investigations, Personal Injury, Enterprise Risk..., Mediation, Inland Marine, CPCU, Claim Investigation, Umbrella Insurance, Adjusters, Litigation Management, Life Insurance, Property, Litigation, Workers Compensation, Risk Management, Adjustments, Public Liability, Excess, Claims Handling, Claims Resolution, Employment Practices...
Education
AICPCU 1984 — 1994
CPCU, Insurance
Colby College 1975 — 1979
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Friend Central School 1962 — 1975
N/A
Mergele Consulting January 2011 - Present
Northwood homeowner 2007 - 2014
Kinetic Concepts, Inc July 2008 - January 2011
Kinetic Concepts, Inc. July 2008 - January 2011
Access Sciences June 2001 - July 2008
Highlands Insurance Group July 1988 - March 2001
Highlands Insurance 1996 - 1998
Ranger Insurance Group September 1978 - October 1987
Skills
Technical Writing, Workshop Facilitation, Information Management, Records Management, SharePoint, Change Management, Enterprise Content..., Process Improvement, Document Management, Business Analysis, Program Management, Content Management, Software Documentation, Policy, Business Process..., Knowledge Management, Project Management, Requirements Analysis, Strategic Planning, Training, Integration, ERP, Analysis, Risk Management, Access, System Administration, Negotiation, Vendor Management, Customer Service, Information Architecture, Requirements Gathering, Business Intelligence, Business Process, Project Planning, Quality Assurance, Taxonomy, Data Analysis, Strategy, Consulting, Coaching, Microsoft Office, Management Consulting, Process Engineering, EDRMS, Cross-functional Team..., Business Process Design, Budgets, Governance, Organizational..., Management
Education
University of Houston-Clear Lake 1974 — 1975
MBA
Baylor University 1970 — 1974
BA
Baylor University - Hankamer School of Business 1970 — 1974
BA
Service Insurance Group, Inc. January 2002 - Present
Heritage Specialty Insurance Agency, LP April 2010 - Present
Service Corporation International 2001 - 2001
Highlands Insurance Group 2001 - 2001
Skills
Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, Professional Liability, Excess & Surplus Lines, Surety Bonds, General Insurance, Term Life Insurance, Umbrella Insurance, Reinsurance, Commercial Lines, Accounting, Small Business, Casualty, Sales, Marketing, Legal Liability, Underwriting, Claim, Employment Practices..., Liability, Disability Insurance, Health Insurance, Brokers, D&O, Inland Marine
Education
Texas A&M University 1996 — 2000
BS, Political Science, Business
Transportation Insurance Services, Inc. August 2014 - Present
Gresham & Associates February 2013 - July 2014
Occidental Fire & Casualty Ins.Co. October 2001 - February 2013
Highlands Insurance Group June 1999 - September 2001
Skills
Casualty, Property & Casualty..., Liability, Commercial Lines, Inland Marine, Insurance, Underwriting, Risk Management, Commercial Insurance, Excess, Professional Liability, General Insurance, Workers Compensation, Legal Liability, Casualty Insurance, Claim, Claims Management, Brokers, Trucking, Transportation, Umbrella Insurance
Education
Dartmouth College 1972 — 1976
BA, History
Minnechaug Regional HS
CAMS / Sweyer Property Management May 2004 - Present
Highlands Insurance Group April 2002 - May 2004
Skills
Microsoft Excel, Investment Properties, Analysis, Real Estate, General Ledger
Education
Guilford College 1984 — 1988
BS, Political Science / Accounting
John Deere Financial August 2010 - Present
Advanced Photonic Structural Systems, Corporation May 2010 - August 2010
Molina Healthcare of Washington June 2009 - February 2010
Harley-Davidson Financial Services July 2001 - March 2009
PacifiCare January 2000 - January 2001
Koalacare Inc. March 2000 - June 2000
Highlands Insurance Group January 1997 - January 2000
USF&G Insurance November 1993 - December 1997
Home Insurance Company April 1987 - November 1993
Home Insurance Company April 1987 - November 1993
Skills
Leadership, Strategy, Management, Strategic Planning, Start-ups, Business Process..., Business Development, Change Management, Budgets, Sales, Call Centers, Marketing, Coaching, Finance, Insurance, Credit, Process Improvement, Financial Analysis, Call Center, Risk Management
Education
Stonier Graduate School of Banking the Wharton School of Business at the University of Pennsylvania 2013 — 2014
Advanced Banking, Graduate School of Banking, Graduated June 2014
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2005 — 2005
Executive Leadership Program - AFSA
The Albers School of Business at Seattle University 1985 — 1987
MBA, Finance and Financial Management Services
Seattle University 1982 — 1987
MBA, Business Administration - Marketing
University of San Diego 1975 — 1979
BBA, Business Administration
Eaton Corporation August 2014 - Present
Cameron International October 2012 - July 2014
McDermott International Inc. October 2006 - September 2012
AIM Investments September 2003 - October 2006
Highlands Insurance Group 1997 - 2003
Skills
MS Project, Change Management, Software Development, SAP, IT Management, SharePoint, Project Management, Business Analysis, Databases, Information Technology, Database Administration
Education
University of Houston 1987 — 1992
MBA, Computer Science; Business Administration
IAT Group October 2001 - Present
Highlands Insurance Group June 1999 - September 2001
Centura Insurance Services, Moore & Johnson Agency August 1998 - June 1999
Slavin's Drug Store, Inc and Stockbridge Enterprises, Inc April 1985 - June 1995
The Dunlap Agency, Field Eddy & Bulkley, The Sadler Agency November 1978 - April 1985
Education
Dartmouth College 1972 — 1976
BA, History
Arch Insurance Group February 2013 - Present
Everest National Insurance Company August 2006 - February 2013
Fairfax Information Technology Service/MFX US. 2005 - 2006
Preserver Group 2002 - 2005
Highlands Insurance Group 1999 - 2001
Reliance National Insurance Company 1998 - 1999
Reliance National Insurance Company 1996 - 1998
St. Paul Companies 1991 - 1996
Skills
Insurance, Business Analysis, Business Requirements, Requirements Gathering, SDLC, Requirements Analysis, Visio, Data Modeling, Process Improvement, Systems Analysis, Change Management, Property & Casualty..., Business Intelligence, Requirements Management, Business Process Design, User Acceptance Testing, Business Process Mapping, Software Project..., Disaster Recovery
Education
IIBA CBAP Study Group 2012 — 2012
Saint John's University - Peter J. Tobin College of Business 1991 — 1991
INS 21 & 22, Insurance
Delaware State University 1980 — 1985
BS, Mathematics/Computer Science
Suhr Risk Services December 2005 - May 2013
Highlands Insurance Group February 1994 - December 2001
Fireman's Fund Insurance Company 1990 - 1993
Education
Santa Clara University
Bachelor of Science, Sociology
Starr Indemnity & Liability Company October 2011 - Present
AIG Oil Rig September 2004 - October 2011
Southern Risk Specialists, Inc. (An American International Group Co.) August 2003 - September 2004
Ranger Insurance Group May 2001 - August 2003
Highlands Insurance Group April 1996 - May 2001
American International Group March 1995 - February 1996
Fenchurch Insurance Brokers May 1994 - December 1994
Skills
Commercial Insurance, Legal Liability, Property & Casualty..., Casualty, Underwriting, Liability, General Insurance, Commercial Lines, Professional Liability, Insurance, Reinsurance, Umbrella Insurance, Workers Compensation
Education
University of Houston
Bachelor of Science (BS), Industrial Technology
West Bend Mutual Insurance September 2003 - Present
Highlands Insurance Group September 1999 - June 2003
Northwestern National Insurance Company July 1991 - August 1999
Skills
SDLC, Visio, SharePoint, Business Analysis, Requirements Analysis, Business Requirements, Data Warehousing, User Acceptance Testing, SQL, Insurance, Agile Methodologies, Process Improvement, Business Objects
Education
Carroll College 1983 — 1987
Bachelor of Science (B.S.), Mathematics and Computer Science
Employer Support of the Guard & Reserve (ESGR) 2014 - Present
Nationwide Insurance December 2008 - Present
Nationwide Insurance August 2006 - December 2008
Nationwide Insurance October 2004 - August 2006
Nationwide Agribusiness Insurance Company June 2001 - October 2004
Highlands Insurance Group December 1998 - June 2001
EMC Insurance Companies June 1996 - November 1998
GuideOne Insurance June 1993 - May 1996
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Underwriting, Liability, Commercial Lines, General Insurance, Umbrella Insurance, Workers Compensation, Risk Management, Inland Marine, Process Improvement, Business Analysis, Strategic Planning, Microsoft Excel, Management, Team Building, Data Analysis
Education
Florida State University 2002 — 2004
Masters of Science, Risk Management and Insurance
University of Northern Iowa 1990 — 1992
Bachelor of Arts (B.A.), Marketing
None February 2003 - Present
Hewlett Packard February 2003 - September 2008
Hewlett-Packard 2004 - 2008
Highlands Insurance Group June 2002 - January 2003
Highlands Insurance Group June 2002 - January 2003
National Headwear July 2001 - June 2002
Smarthome.Com January 2001 - June 2001
OptumRx June 1999 - November 2000
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Internet, Email, Bilingual, Spanish-English
Education
Mission Viejo HighSchool 1995 — 1999
HS Diploma, All
Cheonggang Academy
HIGH SCHOOL DIPLOMA