Highmark Company
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Employees
Highmark July 2014 - Present
GameStop October 2013 - January 2014
PennDOT (Pennsylvania department of Transportation) May 2012 - August 2012
Quaker Steak & Lube October 2011 - December 2011
Kennywood Entertainment May 2011 - December 2011
Sheetz June 2010 - August 2010
Sharpsville Bowl Center September 2009 - August 2010
Skills
Food Service, Cooking, Hospitality, Food, Telephone Skills, Databases, Information Technology, HTML, Windows, Microsoft Office, Troubleshooting, Computer Hardware, Data Entry, Research, Microsoft Word, Microsoft Excel, Customer Service, Sales, PowerPoint, Teamwork, Technical Support, SharePoint
Education
Pennsylvania State University-Penn State Greater Allegheny 2011 — 2013
Bachelor’s Degree, Computer and Information Sciences, General, 3.89/4.00
Ball State University 2010 — 2011
General Studies
Sharpsville Area High School 2006 — 2010
High School Diploma
HM Insurance Group July 2012 - Present
Highmark March 2011 - July 2012
HM Insurance Group April 2001 - March 2011
Slovene National Benefit Society July 1998 - April 2001
Skills
Insurance, Marketing Communications, Employee Benefits
Education
Duquesne University
MA, Corporate Communication
Waynesburg College
MBA, Business Administration
Bethany College 1994 — 1998
BA, English
Highmark December 2012 - Present
Blue Cross of Northeastern PA April 1996 - November 2012
Skills
Process Improvement, Healthcare, Call Center, Insurance, Health Insurance, Team Building, Strategic Planning, Leadership, Visio, Project Management, Software Documentation, Change Management, Analysis, Business Process..., Vendor Management, Risk Management
Education
Luzerne County Community College 1984 — 1987
Associate of Arts and Sciences (A.A.S.), Information Systems Technology, 3.5
Bloomsburg University of Pennsylvania 1982 — 1983
Computer Science, Systems Analysis Design, 3.0
Berwick Area Senior High School 1979 — 1982
Luzerne County Community College - Information Systems Technoolgy Degree, Bloomsburg University - Computer Science, 3.0
Getting There is Half the Fun! October 1997 - Present
Highmark October 1997 - Present
Somerset County Area Vocational Practical Nursing Program 1992 - 1997
Conemaugh Memorial Hospital 1991 - 1994
Skills
Home Care, Healthcare, Medicare, Nursing, Hospitals, HIPAA, Managed Care, Healthcare Information..., Management, EMR, Medicaid, Clinical Research, Inpatient, Case Management, CPR Certified, Disease Management, Patient Safety, BLS, Acute Care
Education
LaRoche College 1983 — 1986
BSN, Registered Nursing/
Washington Hospital School of Nursing 1974 — 1976
RN Diploma, Nursing
UPMC Health Plan September 2014 - Present
Highmark 2010 - 2014
Highmark 2007 - 2010
Highmark 2002 - 2007
Highmark 1995 - 2002
Health Center Associates 1988 - 1995
Skills
Change Management, Business Analysis, Process Improvement, Insurance, Key Account Management, Leadership Development, Employee Engagement, Operations Management, Employee Benefits, Training, Management, Team Leadership, CRM, Leadership, Strategy, Business Development, Account Management, Budgets, Business Strategy, New Business Development, Customer Service, Customer Experience, Performance Management, Business Process..., Executive Management, Team Building, Call Centers, Cross-functional Team..., Strategic Planning, Health Insurance, Healthcare, Analysis, Project Management
Education
Duquesne University
Master of Science (M.S.), Leadership and Business Ethics
Duquesne University
Bachelor of Science (BS), Business Administration and Management
Bradford School
Accounting
Highmark DETECTIVE SERGEANTCUMBERLAND COUNTY DISTRICT ATTORNEY'S OFFICE2003 - 2010
United Nations 1999 - 2000
Mechanicsburg Police Department 1981 - 1999
Skills
Accredited Health Care..., Certified Insurance..., Police, Law Enforcement, Investigation, Criminal Investigations, Criminal Justice, Private Investigations, Evidence, Fraud, Interrogation, Crime Prevention
Education
Albright College
Bachelor of Arts (B.A.), Criminal Justice/Police Science, SUMMA CUM LAUDE
Harrisburg Area Community College
Associate of Arts (AA), Criminal Justice/Police Science
Highmark April 2002 - Present
Education
Empire Beauty School-Harrisburg 1979 — 1980
Millersburg 1967 — 1979
Highmark December 2012 - Present
Cigna Group Insurance June 2008 - October 2011
Western Beaver Junior/Senior High School September 2007 - June 2008
National Real Estate September 2003 - July 2006
Community College of Allegheny College July 2001 - December 2001
Pennsylvania Culinary July 2000 - February 2001
Education
Allegheny College 1996 — 2000
BA, English
Point Park University 2004 — 2007
Bachelor of Education (BEd), Secondary Education and Teaching, 7-12
Peace Corps July 2013 - March 2015
Highmark April 2012 - May 2013
McGowan Institute for Regenerative Medicine February 2008 - April 2012
The Fund for Public Interest Research May 2007 - August 2007
Skills
Event Planning, Community Outreach, Nonprofits, Recruiting, Management, Data Analysis, Policy Analysis, Report Writing, Foreign Languages, Fundraising, Event Management, Administrative Work, Text Editing, Grassroots Fundraising, Microsoft Office, Communication, Editing, Creative Writing, Teaching, Training, Research
Education
Graduate School of Public and International Affairs, University of Pittsburgh 2010 — 2015
Master's Degree, International Development
Allegheny College 2003 — 2007
Bachelor of Arts (BA), English Language and Literature, General
NYU Langone Medical Center July 2015 - Present
Virginia Department of Transportation August 2013 - July 2015
Accenture October 2007 - July 2015
Highmark July 2011 - August 2013
Varsun eTechnologies PVT Ltd March 2006 - September 2007
Skills
Production Support, SQR, PeopleCode, PeopleSoft, Crystal Reports, Oracle, Data Conversion, XML Publisher, FSCM, application engine, application packages, component interface, integration broker, CRM, people tools, ERP, SRM, Accounts Payable, Accounts Receivable, General Ledger, Purchasing, eprocurement, service procurment, PS call center, PL/SQL, Interfaces, SQL
Education
Nagarjuna University 2002 — 2005
Master of Computer Applications (MCA), Computer Science
Andhra University 1998 — 2001
Bachelor's degree
Highmark Health April 2015 - Present
Highmark January 2014 - April 2015
Highmark July 2013 - December 2013
Abraxas Youth & Family Services September 2012 - July 2013
Abraxas Youth & Family Services March 2011 - August 2012
T-Mobile October 2007 - March 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, Adobe Photoshop, Adobe In Design, Adobe Dream Weaver, Adobe Illustrator, QuarkXPress, Logo Design, Web Page Design, Corporate Branding, Personal Branding, Packaging Design, Photography, Adobe Flash, Basic HTML, Photo editing, Web Design, InDesign, Illustrator, Photoshop, Dreamweaver, Marketing, Graphic Design, Painting, Illustration, Adobe Creative Suite, Advertising, PowerPoint, Sales, Access
Education
Art Institute of Pittsburgh 2009 — 2013
Bachelor's degree, Graphic Design
Boardman High School
Mother Daughter Delectables 2015 - Present
Highmark 2014 - Present
Highmark Blue Cross Blue Shield 2010 - 2014
Skills
Employee Benefits, Health Insurance, Insurance, COBRA, Claim, Medicare, HIPAA, Managed Care, FMLA, Employee Training, Claims Management, Customer Service, Commercial Insurance, Healthcare, Health Savings Accounts, Claims Resolution, PPO, HMO, Claim Investigation, Benefits Administration, Medicare Part D, Workers Compensation, Medicaid, Health Care Reform, Liability, Health Policy, Medical Billing, Property, General Insurance, Medical Terminology, Open Enrollment, Workers' Compensation..., Call Centers, Healthcare Industry, Provider Relations, Medical Records, Claims Handling, Utilization Management, New Hire Orientations, Disability Insurance, Brokers, Accident, ICD-9, Medical Coding, Adjustments, High Deductible Health..., Appointment Scheduling, Multi-line Phone, Life Insurance, Underwriting
Education
Bidwell Training Center Inc 2009 — 2010
Medical Claims Processing, Medical Office Computer Specialist/Assistant, Claims and coding
ICM School of Business 1999 — 2000
Associate's degree, Criminal Justice and Corrections, Business Administration
Highmark March 2014 - Present
Highmark Inc. 1997 - 2015
Highmark April 2012 - March 2014
Highmark January 2010 - April 2012
Highmark August 2006 - January 2010
Highmark January 2002 - August 2006
Highmark November 1998 - January 2002
Skills
Requirements Gathering, Business Requirements, Health Insurance, Business Analysis, Insurance, Requirements Analysis, User Acceptance Testing, Process Improvement, Business Process..., SharePoint, Business Process, HIPAA, Analysis, Project Management, Healthcare
Education
Allegheny College 1993 — 1997
Bachelor of Arts (B.A.), Business/Managerial Economics
Point Park University 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Horizon Blue Cross Blue Shield of New Jersey September 2014 - Present
Urban Affairs Coalition July 2014 - September 2014
Highmark October 2013 - April 2014
Skills
Leadership, Training, Project Management, Health Insurance, HIPAA, Business Analysis, Medicare, Managed Care, Insurance, Social Media
Education
Bloomsburg University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Highmark May 2012 - July 2015
TRICARE Management Activity June 2008 - January 2011
Skills
Trained on Microsoft..., Leadership, Visio, Analysis, Process Improvement, Program Management, Business Analysis, Software Documentation, Data Analysis, Microsoft Office, Requirements Analysis, Microsoft Excel, Team Building
Education
Bloomsburg University of Pennsylvania 2008 — 2012
B.S.B.A, Business Management, 3.32
Saint Joseph's University
Master of Science (M.S.), Criminal Justice
Computer Concepts, LLC March 2013 - Present
Laurel Business Institute January 2012 - Present
Highmark October 2012 - January 2013
Teleperformance, USA July 2004 - May 2010
Skills
Windows 7, Windows Server, Active Directory, Novell Server, Microsoft Office 2007, CompTIA A+ Certification, CompTIA Network+, Windows XP Pro, Technical Support
Education
Laurel Business Institute 2010 — 2012
Associate's degree, Network Administration and Security
Apple April 2012 - Present
Capital Group October 2010 - April 2012
USDA September 2009 - October 2010
TMG Health 2009 - 2009
Highmark 2007 - 2009
Utah Climate Center 2005 - 2007
Skills
J2EE, Agile, SQL, Java, XML, Databases, Eclipse, Unix, SDLC, Struts, Hibernate, JSP, MySQL, Servlets, Web Services, Linux, JUnit, Websphere, SOA, UML, ClearCase, Analysis, Spring, ActiveMQ, JMS, REST, Java Enterprise Edition, Agile Methodologies, SOAP, PL/SQL, Ant, Tomcat, Weblogic, Unix Shell Scripting, JDBC, Subversion, JBoss Application Server, Maven, Oracle
Education
Utah State University 2005 — 2007
Master's degree, Computer Engineering
Andhra University 2001 — 2005
Bachelor's degree, Electrical, Electronics and Communications Engineering
Timpany School 1989 — 1999
Highmark April 2013 - Present
Racheal Diehl Designs September 2012 - Present
Giant Eagle October 2010 - February 2013
Camp Notre Dame June 2009 - August 2009
Skills
Logo Design, Packaging, Illustrator, InDesign, Advertising, Photoshop, Brand Development, Drawing, Brochures, Corporate Identity, Typography, Web Design, Art Direction, Layout, Concept Development, Flash, Color Theory, Posters, Illustration, Adobe Creative Suite, Graphic Design, Digital Illustration, Dreamweaver
Education
Art Institute of Pittsburgh 2009 — 2012
Bachelor's degree, Graphic Design, 3.8
Crawford County Career and Technical Center Communication Arts program 2007 — 2009
Highmark May 2013 - Present
VLN Partners May 2012 - April 2013
Schedule Star (USA Today Sports Media Group) September 2010 - May 2012
EDMC 2008 - September 2010
CECity February 2006 - December 2008
Five Star Development September 1999 - February 2006
The New Media Group 2002 - 2004
OfficeMax January 1998 - September 1999
Butler County Online August 1997 - December 1997
Skills
Adobe Flash, Adobe Photoshop, Adobe Dreamweaver, JavaScript, MySQL, MS SQL, PHP4/5, ColdFusion, CSS2, CSS3, XML, XSLT, Microsoft Word, Microsoft Excel, Microsoft Access, Web Design, Database Design, Resource Management, Prioritize Workload, Dreamweaver, Microsoft SQL Server, CSS, User Interface Design, PHP, Photoshop, HTML, Flash, Web Development, User Experience, Access, Illustrator
Education
Art Institute of Pittsburgh 2004 — 2006
Bachelors of Science in Interactive Media Design, Multimedia/Web Design and Deveopment
Art Institute of Pittsburgh 1997 — 1999
Associate of Specialized Technology: Multimedia Design, Multimedia/Web Design and Deveopment
Highmark Blue Cross Blue Shield August 2013 - Present
Highmark Blue Cross Blue Shield April 2012 - August 2013
Highmark May 1998 - April 2012
Mellon Bank November 1996 - May 1998
General American Corp June 1995 - August 1996
Skills
RUP, J2EE, JSP, JSF, SDLC, Project Management, Requirements Analysis, Java Enterprise Edition, Business Analysis, UML, Oracle, XML, Unix
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1980 — 1985
Computer Science
Highmark March 2013 - Present
Highmark October 2008 - March 2013
Skills
Access, Customer Service, Microsoft Excel, Microsoft Word, Process Improvement, Outlook, Software Documentation, Analysis, Training, Social Media, Leadership, Microsoft Office, Public Speaking, Project Management
Education
University of Pittsburgh 2004 — 2006
University of Pittsburgh-Titusville 2000 — 2003
Highmark May 1998 - Present
Donegal Investment Properties 2007 - 2009
HealthGuard of Lancaster (formerly a subsidiary of Highmark) 1998 - 2003
Skills
Health Insurance, Strategic Planning, Employee Benefits, Insurance, Medicare, Health Savings Accounts, Disability Insurance, Account Management, Managed Care, Employee Relations, Workers Compensation, Benefits Administration, Brokers, Life Insurance, Claim, Underwriting
Education
Bloomsburg University of Pennsylvania 1992 — 1996
Bachelor of Science, Business Administration
PNC November 2014 - July 2015
Intermedix June 2013 - May 2014
Highmark July 2012 - February 2013
Universal SmartComp March 2012 - June 2012
Safelight Security Advisors October 2011 - January 2012
Carestream Health October 2010 - October 2011
PAETEC April 2009 - October 2010
Xerox March 2008 - January 2009
Mazu Networks August 2007 - February 2008
Grove City College January 2004 - December 2006
Skills
Java, C++, JavaScript, C, HTML5, CSS, Awk, Bash, Sed, Perl, Spanish, German, Algorithms, C#, SQL, Linux, Unix, Windows, Mac OS X, HTML, OS X, Operating Systems, Solaris, Web Applications, HTML 5, Shell Scripting, Software Engineering, Ruby, Apache, MySQL, Integration, System Administration, Programming, PHP, Web Development, ITIL, Servers, Architecture, Software Development, Architectures
Education
Biola University 2015 — 2017
Master of Arts (MA), Linguistics and Biblical Languages
National University 2011 — 2011
Grove City College 2002 — 2006
Bachelor of Arts, Major: Christian Thought - Minor: Computer Science
Highmark July 2013 - September 2014
Booz & Company September 2012 - May 2013
Pfizer June 2011 - August 2011
Booz & Company November 2009 - June 2010
Booz & Company September 2007 - November 2009
Booz & Company September 2005 - September 2007
Ernst & Young February 2005 - May 2005
Skills
Strategy, Management Consulting, Business Strategy, Financial Modeling, Due Diligence, Business Development, Competitive Analysis, Mergers & Acquisitions, Business Planning, Technology, Healthcare, Management, Valuation, Market Analysis, Finance, Start-ups
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2012
MBA
Boğaziçi Üniversitesi 2002 — 2005
BA
State University of New York at Binghamton 2004 — 2004
Bachelor of Arts (BA)
Comcast Cable January 2012 - Present
AmeriHealth Mercy Family of Companies January 2009 - January 2011
AmeriHealth Mercy Family of Companies March 2008 - January 2009
HealthAmerica August 2004 - November 2007
Burson-Marsteller November 2003 - July 2004
Highmark April 1989 - March 2003
Skills
Internal Communications, Change Communications, Strategic Communications, Media Relations, Public Relations, Press Releases, Advertising, Social Media, Marketing Communications, Web Content, Event Planning, Publications
Education
Binghamton University 1986 — 1988
MA, English
Shippensburg University of Pennsylvania 1984 — 1986
BA, English
Alvernia University 1982 — 1984
English
Highmark October 2013 - Present
Highmark Inc. August 2008 - October 2011
Highmark Inc. 2008 - 2009
Skills
Market Research, Health Insurance, Insurance, Marketing, Employee Benefits, Management, Account Management, Proposal Writing, Process Improvement, Sales, Strategic Planning, Brokers, Medicare, Healthcare, Team Building, Managed Care, Leadership
Education
Geneva College 1998 — 2000
Bachelors Degree, Human Resource Management
Alverno College 1972 — 1974
Music Education
Waukegan Township High School 1968 — 1972
High School Diploma, All
Chatham University December 2014 - Present
Cigna February 2013 - December 2014
Auburn University August 2011 - December 2012
Highmark May 2012 - August 2012
Morgan Stanley Smith Barney July 2008 - August 2011
Duquesne University Alumni Relations Telefund July 2007 - August 2011
Skills
Public Speaking, Research, Marketing Communications, Writing, Fundraising, Facebook, Social Media Marketing, Public Relations, Market Research, Project Management, Event Planning, Strategic Communications, Press Releases, Event Management, Internal Communications, Analysis, Editing, Team Leadership, Marketing, Blogging, Alumni Relations, Sales
Education
Auburn University 2011 — 2012
Master of Arts (M.A.), Communication and Journalism
Duquesne University 2007 — 2011
Bachelor of Arts, Communicaton Studies and Information Systems Management
University of Salzburg 2009 — 2009
Dale Carnegie Graduate
Vincentin Academy
Highmark July 2013 - Present
Self Employed June 2011 - Present
Software Engineering Institute June 2010 - January 2011
Ignition, Inc January 2005 - November 2007
Delta Faucet Company June 2002 - August 2004
Skills
Adobe Creative Suite, Design Strategy, Design Thinking, Information Design, Interaction Design, User-centered Design, Scenario Development, User Research, Wireframes, Participatory Design, Product Development, Industrial Design, Contextual Research, Model Making, Sketching, Strategic Thinking, Agile Methodologies, User Experience, Information Architecture, User Experience Design
Education
Carnegie Mellon University 2009 — 2011
MDes, Communication Planning and Information Design
Purdue University 2000 — 2004
BA, Industrial Design
Danmarks Designskole 2003 — 2003
Highmark November 2008 - Present
Concurrent Technologies Corporation December 2002 - November 2008
WJAC-TV January 2002 - December 2002
Junior Achievement of Southwest PA March 2001 - January 2002
Skills
ADDIE, E-Learning, Instructional Design, Captivate, Technical Writing, SCORM, Distance Learning, Social Media, Needs Analysis, Public Speaking, Blended Learning, Instructor-led Training, Learning Management, Storyboarding, Project Management, ILT, Adult Education, Event Planning, HTML, Teaching, Press Releases, Articulate Studio, Dreamweaver, Training Delivery, Multimedia, Instructional Technology, Performance Consulting, Learning Management..., Hands-on Training, Curriculum Design, Adobe Acrobat, SharePoint, Technical Training, Curriculum Development, Section 508, Information Architecture, User Interface Design, Microsoft Office, Leadership Development, Photoshop, Graphic Design, Camtasia, Lectora, SnagIt, Training
Education
San Diego State University 2003 — 2006
Masters, Educational Technology
Duquesne University 1997 — 2001
BA, Corporate Communications
Art Institute of Pittsburgh 2010 — 2012
Diploma, Digital Design
Highmark November 2013 - Present
beBetter Health, Inc. March 2011 - November 2013
MED3000 April 2009 - March 2011
YMCA of Greater Pittsburgh April 2007 - April 2009
Carnegie Mellon University 2008 - 2008
University of Pittsburgh August 2006 - December 2007
Education
University of Pittsburgh 2006 — 2007
M.S., Exercise Physiology
Allegheny College 2001 — 2005
B.S., Biology
Capital BlueCross May 2015 - Present
Highmark 2006 - May 2015
Highmark Inc. 1998 - 2006
Highmark Inc. 1996 - 1998
Highmark Inc. 1989 - 1996
Skills
Visio, Disaster Recovery, Business Analysis, SharePoint, SDLC, CTI, Software Development, IT Service Management, ITIL, Integration, Enterprise Architecture, Software Project..., Project Management, Requirements Analysis, Requirements Gathering, Vendor Management, Process Improvement
Education
Pennsylvania State University-Penn State Schuylkill 1986 — 1988
Associate of Science (A.S.), Computer Science
Pennsylvania State University-Penn State Schuylkill 1986 — 1988
Associate of Science (A.S.), Business Administration
Highmark July 2013 - Present
Best Buy June 2004 - June 2013
Education
University of Phoenix 2011 — 2015
Bachelor of business management
Art Institute of Pittsburgh 2010 — 2012
Culinary Arts/Chef Training
Highmark January 2014 - Present
Carnegie Mellon University - Heinz College 2011 - Present
Highmark January 2011 - January 2014
PwC October 2007 - January 2011
University of Pittsburgh October 2000 - October 2007
Skills
SPHR, CEB Candidate, Employment Law, Labor Relations, Employee Relations, Talent Acquisition, Organizational Design, Talent Management, Leadership Development, Leadership, Recruiting, Human Resources
Education
Duquesne University School of Law
Juris Doctor (J.D.)
Albright College
Bachelor of Science (B.S.), Business Administration/Marketing
Highmark April 2013 - Present
PNC Financial Services April 2007 - April 2013
The Goodyear Tire & Rubber Company June 2005 - March 2007
The Goodyear Tire & Rubber Company January 2003 - June 2005
The Goodyear Tire & Rubber Company June 1998 - January 2003
Skills
Six Sigma, Process Improvement, Mentoring, Continuous Improvement, Coaching, DMAIC, Market Research, Business Process...
Education
Thunderbird School of Global Management 1996 — 1997
MBA
Arizona State University 1987 — 1990
Bachelor of Liberal Arts
HM Health Solutions August 2014 - Present
Highmark July 2010 - August 2014
Highmark October 2006 - July 2010
Hartman Employee Benefits, Inc. 1999 - 2006
Skills
Strategic Planning, Customer Relations, Negotiation, Customer Service, Insurance, Microsoft Office, Social Media, Problem Solving, Research, Healthcare, Account Management, New Business Development, Marketing Strategy, Public Speaking, Event Planning, Writing, Health Insurance, Market Research, Salesforce.com, Employee Benefits
Education
Albright College 2008 — 2010
Bachelor of Science (B.S.), Applied Psychology
Albright College 2007 — 2010
BS, Applied Psychology/Organizational Behavior
E-Z-GO, A Textron Company September 2009 - Present
Lycoming Engines (Textron) February 2005 - September 2009
ConAgra Foods June 1999 - February 2005
Highmark 1994 - 1999
TRW 1993 - 1994
Kellogg Company 1992 - 1993
TRW 1987 - 1992
Skills
SPHR, Talent Management, Human Resources, Benefits Administration, Recruiting, Performance Management, Organizational..., Talent Acquisition, Deferred Compensation, Personnel Management, Succession Planning, Union, HRIS, Onboarding, Employee Benefits, New Hire Orientations, Employee Relations, Applicant Tracking..., Organizational Design, FMLA, HR Policies, Employee Engagement, Employment Law, Temporary Placement, Workforce Planning, Labor Relations, Compensation & Benefit, Union Avoidance, College Recruiting
Education
Bloomsburg University of Pennsylvania 1983 — 1987
BS, Business Management
Bloomsburg University of Pennsylvania
Highmark October 2013 - Present
Highmark Blue Cross Blue Shield February 2012 - October 2013
Highmark Blue Cross Blue Shield March 2010 - February 2012
DataVerify September 2009 - March 2010
Allegheny College August 2006 - May 2009
Skills
Underwriting, Process Improvement, Business Analysis, Statistical Reporting, Technical Writing, Training & Development, Technical Documentation, Microsoft Excel, Visual Basic, Research, Collaborative Problem..., Problem Analysis, Problem Management, Strategic Planning, Business Development, Account Management, Product Marketing, Marketing Communications, Marketing Strategy, Insurance, Health Insurance
Education
Duquesne University 2011 — 2015
MBA, Marketing
Allegheny College 2005 — 2009
BA, Economics & Spanish
Highmark January 2014 - Present
Highmark Health Services February 2013 - January 2014
Mullaney's Harp and Fiddle September 2009 - December 2012
Carpenter Connection February 2012 - June 2012
Skills
Adobe Creative Suite, Graphic Design, Sketching, Typography, Web Design, Friendly Personality, Layout, Dreamweaver, Adobe Acrobat, Banners, InDesign, Photoshop, Logo Design, Posters, Graphics
Education
Art Institute of Pittsburgh 2008 — 2012
Bachelor of Science (BS), Graphic Design
Highmark July 2013 - Present
UPMC Health Plan March 2006 - May 2013
ABC 1996 - 2013
Occupational Resource Specialists February 1992 - October 2005
Integrated Health Systems September 1989 - February 1992
Skills
Nonprofits, Public Speaking, Software Documentation, Leadership Development, Community Outreach, Non-profits, Customer Service, Program Development, Volunteer Management, Healthcare, Grant Writing, Teaching, Microsoft Office
Education
St Margaret School of Nursing 1967 — 1970
Diploma, Nursing
University of Pittsburgh
Public Health
Self-employed May 2007 - Present
Highmark 1996 - 2007
Robert Morris University 1994 - 1996
Skills
Writing, Event..., Communicaitons, Corporate Communications, Strategic Communications, Communications Planning, Internal Communications, Media Relations, Marketing Communications, Speech Writing, Communication Training, Public Relations, Crisis Communications, Organizational..., Press Releases, Editing, Newsletters, Event Planning, Social Media Marketing, Leadership, Integrated Marketing, Marketing
Education
Duquesne University 1986 — 1988
Master of Arts (M.A.), Business/Corporate Communications
Bethany College 1979 — 1983
Bachelor of Arts (B.A.), Communications and German
Highmark November 2010 - Present
Caryn Csuy 1994 - Present
Belle Chateau 2005 - Present
Caryn Csuy 1984 - March 2014
The Technology Collaborative 2007 - 2012
Roberts Communications 2000 - 2011
Marforth 2005 - 2007
MARC Advertising January 1994 - September 1994
Burson-Marsteller June 1992 - January 1994
Della Femina McNamee November 1986 - June 1992
Skills
Copywriting, Writing, Editing, Advertising, Marketing Communications, Photography, Creative Direction, Microsoft Office, InDesign, Marketing, Graphic Design, Adobe Creative Suite, Social Media Marketing, Newsletters, Creative Strategy, Press Releases, Brand Development, Social Media
Education
Clarion University of Pennsylvania 1980 — 1984
B.S., Communications
Art Institute of Pittsburgh 1999 — 2002
Interior Design
American Eagle Outfitters February 2015 - Present
Highmark Blue Cross Blue Shield April 2013 - February 2015
Highmark April 2012 - April 2013
Highmark Blue Cross Blue Shield January 2011 - April 2012
Highmark Blue Cross Blue Shield November 2008 - January 2011
Ernst & Young, LLP September 2004 - November 2008
Waldron Wealth Management, LLC March 2001 - September 2004
Community Care Behavioral Health February 2000 - March 2001
Skills
ERP, Program Management, Risk Management, SAP, Project Management, Vendor Management, Visio, PMP, Project Portfolio..., Process Improvement, Business Process..., Business Development, PMO, Business Strategy, Business Process, Business Analysis, IT Strategy, Requirements Gathering, Requirements Analysis, MS Project, SharePoint, Governance, IT Management, Cross-functional Team..., Integration, Change Management, Internal Controls, Management Consulting, Strategy, Access, Sarbanes-Oxley Act, Networking, Systems Analysis, Team Leadership, Leadership, Resource Management, Budgets, SDLC, Security, Management, Analysis, Information Technology, CRM, Software Project..., Consulting, Strategic Planning, Internal Audit, Information Security
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2001 — 2004
MBA, Information Systems Management
Allegheny College 1995 — 1999
BA, Economics
Adelphoi Village March 2014 - Present
Highmark May 2008 - September 2013
CONTACT Crisis Helpline September 2010 - December 2011
LGBT Community Center Coaltion of Central PA 2009 - 2010
Heartland Hospice-Lancaster Co. February 2006 - May 2008
Hospice of Lancaster Co June 2004 - January 2006
Skills
Community Building, Training, Mental Health Counseling, Workshop Facilitation, Conflict Resolution, Program Development, Community Outreach, Nonprofits, Resume Writing, Fundraising, Volunteer Management, Career Counseling, Grant Writing, Employee Benefits, Benefits Administration, New Hire Orientations, College Recruiting, Social Services, Social Media, Public Speaking
Education
Temple University 2009 — 2011
MSW, Masters in Social Work
Albright College 2001 — 2003
BS, Psychology & Organizational Management
PNC November 2014 - Present
Software Specialists March 2014 - November 2014
Highmark Inc. May 2012 - February 2014
Highmark August 2009 - May 2012
Highmark January 2009 - August 2009
Highmark March 2008 - January 2009
ConsultUSA May 2007 - March 2008
SD Engineers February 2006 - May 2007
Skills
ClearQuest, SQL, Leadership, Analysis, Cognos, Testing, SDLC, Requirements Analysis, Access, Quality Assurance, IBM Rational Tools, Rational Quality Manager, RequisitePro, Crystal Reports, Cognos Impromptu, Business Intelligence, Team Management, SharePoint, Business Analysis, Data Warehousing, Databases, Business Requirements, Data Analysis, Vendor Management, Quality Center, System Testing, Troubleshooting, Systems Analysis, Visio, Requirements Gathering, RUP, Waterfall, Team Leadership
Education
Robert Morris University 2008 — 2014
Masters of Science, Competitive Intelligence
Robert Morris University 2008 — 2011
Masters of Science, Information Systems Security and Assurance
Bowling Green State University 2000 — 2005
BSBA, Management Information Systems
KB Consulting August 2008 - Present
Highmark January 1999 - August 2008
Prudential Healthcare June 1993 - December 1997
Prudential Financial October 1990 - June 1993
U.S. Senate Special Committee on Aging January 1990 - October 1990
Skills
Executive Management, Product Development, Managed Care, Cross-functional Team..., Healthcare, Strategy, Health Policy, Leadership, E-commerce, Competitive Analysis, Process Improvement, Health Insurance, Mergers & Acquisitions, Program Management, Product Management, Employee Benefits, Integration, Consulting, Product Marketing, Marketing, Policy, Management Consulting
Education
Bowling Green State University 1973 — 1977
B.S., Mathematics
All Finished Design January 2000 - Present
Highmark November 2012 - June 2015
Highmark February 2012 - November 2012
Highmark Blue Cross Blue Shield January 1997 - January 2012
Highmark Blue Cross Blue Shield August 1996 - January 1997
Skills
Health Insurance, Managed Care, Marketing, Marketing Communications, Marketing Strategy, Digital Marketing, Email Marketing, Insurance, Sales, Leadership, Strategic Planning, Salesforce.com, Business Analysis, Management, Process Improvement, Employee Benefits, Healthcare, Strategy, Project Management
Education
Academy of Art University 2000 — 2008
BFAIAD, Interior Architecture and Design
Duquesne University 1993 — 1997
MBA, Marketing
Ambassador University 1987 — 1991
BA, Liberal Studies
Highmark July 2013 - Present
Mary Kay Inc. April 2006 - January 2015
Highmark December 2010 - July 2013
Highmark Blue Cross Blue Shield April 2007 - December 2010
Highmark Blue Cross Blue Shield July 2001 - April 2007
Highmark February 2000 - July 2001
Skills
Project Management, Corporate Communications, Business Analysis, Graphic Design, Creative Writing, Technical Writing, SharePoint, Outlook, Program Management, Operations Management, Requirements Gathering, Requirements Analysis, SDLC, Databases, Management, Business Process, Training, Integration, Change Management, Vendor Management, Leadership, Process Improvement
Education
Carlow College 2002 — 2013
Working on BS, Business Administration, Management and Operations
Art Institute of Pittsburgh 1984 — 1986
Associates, Visual Communications
Highmark Inc. July 2015 - Present
Highmark May 2014 - July 2015
Highmark November 2012 - May 2014
Skills
Claims Investigations, Claims Handling, Claims Resolution, Health Insurance, Benefits Analysis, MS Office, Claims Management, Insurance, General Insurance, Microsoft Office, Financial Analysis, Training, Microsoft Excel, Sales, Analysis, Employee Benefits, Process Improvement, Data Analysis, Strategic Planning, Microsoft Word, Project Management, Claim, Leadership, Social Media, Social Media Marketing, Team Building, Business Analysis, Healthcare, Outlook
Education
Bloomsburg University of Pennsylvania 2007 — 2011
Bachelor of Science (BS), Information Technology
Highmark 2003 - 2014
Highmark 2005 - 2009
Highmark 2003 - 2005
KPMG LLP 1992 - 2001
Skills
Chief Information..., Compliance & Control..., Manager – Information..., Project Leader, Senior EDP Auditor, Systems Consultant, Auditing, SharePoint, Internal Audit, Sarbanes-Oxley Act, Leadership, Integration, Risk Assessment, IT Management, Security, Risk Management, Enterprise Risk..., Management, Information Security, Internal Controls, Financial Risk, SAS70, Policy, Sarbanes-Oxley, Business Process..., Vendor Management, SDLC
Education
Baldwin Wallace University
MBA, MBA Systems Management
Marietta College
Bachelor's degree, Physics, Math, Chemistry, Minor Econ-Bus
Highmark July 2012 - Present
Skills
Web Applications, HTML, XML, Python, Programming Languages, Graphic Design, Photography, Photoshop, Illustrator, Dreamweaver, InDesign, Web Design, Web Development, Branding & Identity, Microsoft Word, Microsoft Excel
Education
Bloomsburg University of Pennsylvania 2008 — 2012
Bachelor of Arts (BA), Studio Arts
Highmark November 2013 - Present
Andy Boyds InHome Medical March 2013 - November 2013
WMCAP June 2012 - February 2013
Area Nursing Home September 2009 - April 2012
Influent Corporation March 2009 - September 2009
Interim HealthCare September 2007 - March 2008
Skills
Alzheimer's Care, Program Management, Program Development, Management, Quality Management, Database Design, Event Management, Healthcare Management, Policy, Nursing, Healthcare, Customer Service, Medicare, HIPAA, Medicaid, Employee Benefits, Training, Healthcare Information...
Education
Ashford University 2010 — 2012
Masters, Health Care Administration
Ashford University 2009 — 2010
Bachelors Degree, Social Science
Washington State Community College 2003 — 2005
Associates Degree, Business Management
Rivers Agile Solutions June 2015 - Present
UPMC Enterprises October 2014 - June 2015
Highmark February 2014 - September 2014
MAYA Design October 2012 - January 2014
Materials Research Society September 2009 - October 2012
chris.r.design April 2004 - June 2012
Pool Designs / The Outdoor Kitchen Company October 2004 - October 2008
Ceeva November 2003 - March 2004
Skills
Corporate Identity, Web Design, Graphic Design, Art Direction, Adobe Creative Suite, Illustrator, InDesign, Logo Design, Creative Direction, Non-profits, Brand Development, Marketing Strategy, Photoshop, Marketing Communications, Corporate Branding, Typography, Information Graphics, Signage, Environmental Graphics, Interaction Design, Annual Reports, Branding & Identity, Concept Development, Visual Communication, Web Development, Information Design, Sketching, User Experience, User Research, Extreme Cliff Diving, Kitchen Floor..., Orange Juice Consumption, Human-centered Design, Information Architecture, Exhibition Graphics, Wayfinding, Signage Design, Magazine Advertising, Volleyball, UX Design, Experience Design, Design Strategy, Wireframes, User Interface, User-centered Design, Design Thinking, Usability Testing, Storyboarding, Mobile Design, Usability
Education
LUMA Institute 2012 — 2014
Human Centered Design - 2012 // Design Facilitation & Instruction - 2014
Robert Morris University 2009 — 2014
BFA, Graphic Design
Art Institute of Pittsburgh 2004 — 2005
Graphic Design
Robert Morris University 2002 — 2004
Marketing & Visual Communications
Highmark Inc. July 2015 - Present
Highmark September 2012 - June 2015
West Penn Allegheny Health System April 1995 - September 2012
Skills
ACLS, BCLS, Cardiac Rhythm..., Healthcare Management, Motivational..., Cardiothoracic..., Neonatal Intensive Care, Intra Aortic Balloon..., Case Managment, Inpatient Care, ICU, Critical Care, BLS, Strategic Planning, Case Management, Microsoft Excel, Patient Safety, Pediatrics
Education
Waynesburg College
BSN
Western Pennsylvania Hospital School of Nursing
Registered Nurse
HM Insurance Group September 2012 - Present
Highmark April 2010 - September 2012
HM Insurance Group June 2005 - September 2011
UPMC January 2005 - May 2005
Magee-Womens Hospital March 2000 - December 2004
Sturm Rosenberg King & Company November 1998 - February 2000
Forbes Health System 1987 - 1996
Forbes Health System 1987 - 1996
Skills
Public Relations, Media Relations, Corporate Communications, Insurance, Healthcare, Strategic Planning, Employee Benefits, Health Insurance, Account Management, Marketing, Project Management, Public Speaking, Leadership, Internal Communications, Process Improvement, Marketing Communications, Team Building, Marketing Strategy, Strategy, Integrated Marketing
Education
Bethany College 1974 — 1978
BA, Communications, Economics, Art
CVS Caremark Corporation 2012 - 2012
Highmark 2011 - 2012
Education
Point Park University 2011 — 2014
Bachelor of Science (B.Sc.), Human Resources Management and Services
Bidwell Training Center Inc 2009 — 2009
Diploma, Heath Unit Coordination
Highmark September 2012 - Present
Pittsburgh Technology Council August 2008 - September 2012
UPS February 2008 - August 2008
FedEx Services April 2001 - February 2008
Skills
Business Development, Sales, Marketing Strategy, Marketing Communications, Selling, New Business Development, Event Planning, Business Networking, Social Media Marketing, Project Planning, Event Management, Account Management, Negotiation, Direct Sales, Online Research, Consultative Selling, Customer Negotiations, Public Speaking, Presentation Skills, Presenter
Education
Bloomsburg University of Pennsylvania 1996 — 2000
Bachelor of Arts, Communication Studies
Blue Cross Blue Shield of Michigan August 2013 - June 2015
Captive Insurance Management Group, LLC 2008 - 2011
Dubraski & Associates Insurance Services, LLC June 2007 - October 2008
AON Inc. October 2005 - June 2007
Highmark May 2000 - June 2005
Highmark May 1996 - June 2000
Skills
Claim, Insurance, Liability, Property & Casualty..., Commercial Insurance, Employee Benefits, Health Insurance, Disability Insurance, Process Improvement, Customer Service, Microsoft Excel, Professional Liability, TPA
Education
Bidwell Training Center Inc
Medical Transcription/Transcriptionist
University of Pittsburgh
CVS Health May 2013 - Present
Highmark July 2012 - April 2013
GalaxE Solutions/Medco Health Solutions August 2011 - June 2012
Baxter Healthcare November 2010 - July 2011
Nationwide Insurance May 2009 - October 2010
Skills
Pega PRPC, Pega CPM, Pega CPMHC, Agile Methodologies, SOA, Java Enterprise Edition, Web Services, SDLC, Java, XML, XSL, Requirements Analysis, JavaScript, SQL, Websphere, Software Project..., Integration, Pegasystems PRPC, Oracle, Scrum, Tomcat, WebSphere
Education
Oklahoma City University 2007 — 2009
Master of Science (MS), Computer Science
Bharathidasan University 1998 — 2002
BE, Computer Science
St. Xaviers 1991 — 1996
Aon Hewitt July 2014 - Present
John Hancock Financial Services May 2013 - August 2013
Highmark May 2012 - August 2012
Skills
Microsoft Excel, SAS, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Social Media, Access, Facebook, VBA, SQL
Education
Bentley University 2010 — 2014
Bachelor of Science, Actuarial Science, Finance, 3.62/4.00
Highmark July 2012 - Present
Blue Cross Blue Shield of Delaware February 2012 - July 2012
Bank of America January 2007 - February 2012
Pep Boys January 2006 - October 2006
JP Morgan Chase August 2004 - July 2005
SPX Valley Forge April 2001 - May 2004
Skills
Adobe Acrobat, Adobe Creative Suite, Direct Mail, Creative Direction, Corporate Branding, Copywriting, Catalogs, Advertising, Dreamweaver, Flash, Graphic Design, Graphics, Illustrator, InDesign, Layout, Mac
Education
Bloomfield College 1996 — 2000
Bachelor of Arts, Computer Graphics
Highmark August 2008 - Present
Union Communications April 2005 - June 2008
Skills
XML, ActionScript, Flash, Captivate, Photoshop, Databases, Access, HTML, Microsoft Office, Word, Excel, ADDIE, JavaScript, CSS, PowerPoint, Application Development, SQL, Java, Axure, Morae
Education
Bloomsburg University of Pennsylvania 1996 — 2000
B.S., Computer Science
Proximedics August 2015 - Present
Highmark March 2013 - August 2015
BodyMedia May 2012 - August 2012
Apex Fitness Group January 2007 - July 2011
Elite Fitness & Nutrition April 2005 - March 2007
Cascade Gym October 2004 - April 2005
Cascade Gym August 2000 - October 2004
Skills
Supplements, Injury Prevention, Fitness, Athletes, Personal Training, Nutrition, Public Speaking, Health, Fitness Training, Social Media, Strength, Team Leadership, Weight, Strength Training, Wellbeing, Athletics, Nutritional Counseling, Operant Conditioning, Wellness Coaching, Coaching, Strength & Conditioning, Endurance, Cpr Certified, Exercise Physiology, Wellness, Group Training, Athletic Training, Sales, Customer Service, Corporations, Weight Training, Functional Training, Sports Nutrition, NASM, Cardio, Training, Kettlebells, Toning, Circuit Training, Performance Enhancement, TRX Suspension Training, Core Strength, Fitness Consulting, Nutrition Education, Agility, Health Promotion, Corrective Exercise, Plyometrics, Exercise Prescription, Health Education
Education
AFAA 2000 — 2002
CPT, Nutrition, Senior Fitness, Pre Natal/Post Natal Fitness, Fitness Practitioner, Aerobics
Aquinas College 1990 — 1992
Ferris State University 1989 — 1990
Highmark January 2009 - Present
WHP CBS 21 July 1998 - June 2008
WTVR-TV October 2000 - July 2001
Skills
Editing, Microsoft Office, Sound, PowerPoint, Public Speaking, Customer Service, Adobe Creative Suite, Adobe Audition, Television, Camera Operation, Video Production, Recording, Camera, Video Editing, Video, Videography, Premiere
Education
Art Institute of Pittsburgh 1994 — 1997
Associate Degree, Music & Video Business/Broadcasting
Highmark 2010 - Present
Highmark Blue Cross Blue Shield January 2009 - Present
Highmark Blue Cross Blue Shield December 2004 - January 2009
Highmark Blue Cross Blue Shield December 1999 - January 2004
Skills
Insurance, Health Insurance, Business Analysis, SDLC, Claim, Employee Benefits, Managed Care, Process Improvement, Change Management, Risk Management, Underwriting, Strategic Planning, Business Process..., Project Management, Brokers, Requirements Gathering, Healthcare, Vendor Management, Requirements Analysis, Conflict Management, Management, Conflict Resolution, Strategy Implementation, Medicare
Education
Bloomsburg University of Pennsylvania 1980 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
Highmark ManagerTata Teleservices LtdNovember 2001 - October 2006
Himachal Futuristic Communications May 2000 - September 2001
Skills
HTML5, CSS, Java, J2EE, JSP, PHP, MySQL, XML, XPath, XQuery, Database Design, Data Warehousing, Data Mining, Budget Management, Business Analysis, Program Management, SQL, Requirements Analysis, C, Software Development, Eclipse, Requirements Gathering, SDLC, Struts 2, Hibernate, Spring 2.5, JSF, JDBC, JUnit, UML
Education
University of Pittsburgh 2010 — 2012
Master of Science, Information Science, 3.938
Bharathiar University 1989 — 1992
Bachelor of Engineering, Mechanical, 62.5
A Second Chance of Hope October 2014 - Present
Success for You December 2010 - Present
Oasis Ministries Inc January 2008 - Present
TEKsystems 2012 - 2012
Sapphire Technologies 2007 - 2009
Highmark 2006 - 2007
PNC Financial Services Group 2005 - 2006
Venturi Staffing Partners(Shaw Beneco Inc.) 2004 - 2004
Be Free Inc., 2000 - 2001
McKesson 1999 - 2000
Skills
Training, Marketing, Program Management, Nonprofits, SDLC, Project Management, Team Building, Management, Process Improvement, Leadership, Recruiting, Vendor Management, Coaching, Business Analysis, Leadership Development, Cross-functional Team..., Organizational..., Start-ups, Team Leadership, Entrepreneurship, Analysis, Strategic Planning, Project Planning, Budgets, Employee Relations, Fundraising, Social Media, Visio, Management Consulting, Business Coaching, Community Outreach, Performance Management, Executive Coaching, Business Strategy, Marketing Strategy, Social Networking, Human Resources, Contract Negotiation, Negotiation, Public Relations, Motivational Speaking, Business Process..., Consulting, Business Planning, Public Speaking, Sourcing, New Business Development, Interviews, Staff Development, Employee Training
Education
Computer Learning 1998 — 1999
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Ashland University 1992 — 1995
Bachelor of Arts (B.A.), Psychology
Mingo High School
Steubenville High School
WellPoint June 2014 - Present
Universal American August 2013 - April 2014
Geisinger Health Plan May 2013 - August 2013
Elsevier June 2012 - May 2013
Blue Cross Blue Shield of Michigan June 2010 - June 2012
Igate Mastech November 2006 - June 2012
Highmark November 2006 - June 2010
Wipro Technologies October 2003 - November 2006
Oracle May 1998 - October 2003
Skills
Data Warehousing, Data Warehouse..., Teradata, PMP, Informatica, ETL, Data Modeling, Business Intelligence, Master Data Management, Data Integration, Requirements Analysis, Healthcare Information..., HL7, Oracle 9i, Cognos, Amazon Cloud, Talend, Data Quality, Dimensional Modeling, Integration, Business Objects
Education
Bangalore University
BE, Mechanical
Highmark 2011 - 2015
Blue Cross Blue Shield of Massachusetts 2009 - 2011
Blue Cross Blue Shield of Massachusetts 2007 - 2009
Blue Cross Blue Shield of Massachusetts 2003 - 2007
The Leukemia & Lymphoma Society 1998 - 2000
Skills
Leadership, Strategic Planning, Project Portfolio..., Demand Management, Performance Management, Business Process..., Program Management, Project Management, Management, Cross-functional Team..., Healthcare, Process Improvement, Strategy, Business Strategy
Education
Boston College - Wallace E. Carroll Graduate School of Management 2001 — 2003
Master of Business Administration (M.B.A.)
West Chester University of Pennsylvania 1991 — 1996
Bachelor's Degree, Psychology
West Chester University of Pennsylvania 1991 — 1996
Bachelor's Degree, Philosophy
Thermo Fischer Scientific, Inc. August 2015 - Present
Alcoa March 2014 - August 2015
Mylan November 2012 - March 2014
Xerox June 2005 - November 2012
Highmark October 1997 - June 2005
Highmark Blue Cross, Blue Shield January 1997 - January 2005
Bell Atlantic Network Integration January 1996 - January 1997
RPS Inc. Caliber Technology January 1994 - January 1996
Skills
Network Engineering, Cisco Technologies, Switches, VPN, Routers, VoIP, Cisco Nexus, QoS, Cisco Routers, DHCP, Cisco Call Manager, Troubleshooting, Ethernet, Unified Communications, Networking, Avaya, PIX, Data Center, Telephony, Network Architecture, VMware, Virtualization, Cisco IOS, Firewalls, WAN, Network Design, LAN-WAN, Network Security, BGP, Disaster Recovery, TCP/IP, Wireless Networking, CCNA, Avaya Technologies
Education
Ball State University 1992 — 1993
Master of Science
Youngstown State University 1986 — 1991
Bachelor of Arts
Claims processing April 2014 - Present
Schawk! October 2013 - April 2014
Highmark May 2012 - October 2013
Government Contracting Company January 2011 - December 2012
3D Modeling Software Company December 2008 - April 2010
Hewitt Associates 2010 - 2010
Polycom June 2008 - December 2008
3D Modelling Software company October 2007 - May 2008
Heidrick & Struggles May 2007 - September 2007
Kforce Inc. October 2006 - February 2007
Skills
PeopleSoft, PeopleCode, PeopleTools, SQR, Crystal Reports, Contracts to Cash, Record To Report, App Engine, Integration Broker, Techno-Functional, Analysis, Production Support, Business Process, Requirements Gathering, Requirements Analysis, Business Analysis, Consulting, ERP, SQL, Oracle
Education
Andhra University 1988 — 1992
Bachelor of Engineering (B.E.), Electronics and Communications
TGLG Polytechnic 1984 — 1987
Diploma, Electronics and Communications
accenture Team LeadUPS Supply Chain SolutionsOctober 2010 - October 2011
Highmark December 2007 - January 2010
Skills
Mainframe Programming, Microsoft PC, Complete SDLC in IT
Education
Indian Institute of Management, Ahmedabad 1974 — 1976
MBA, Finance & Information Systems
Bangalore University 1961 — 1966
BS in Engineering, Mechanical Engineering
Highmark January 2013 - Present
Skills
Account Management, Consultative Selling, Account Penetration, Client Relationship..., Program Management, Service Delivery, Selling, CRM, Pre-sales, Project Management, Business Intelligence, Solution Architecture, Global Delivery, Management, SDLC, Business Analysis, Requirements Analysis, Software Project..., Vendor Management
Education
Birla Institute of Technology and Science 1994 — 1998
Bachelor of Engineering, Mechanical Engineering
ATPCO January 2010 - Present
Highmark January 2009 - January 2010
Compunnel Software Group October 2005 - January 2009
Tata Consultancy Services June 2000 - March 2005
Skills
XML, SQL, Web Services, JavaScript, Microsoft SQL Server, Java, PL/SQL, Software Development, MySQL, Agile Methodologies
Education
Andhra University 1998 — 2000
MCA, Computers
Highmark June 2008 - Present
Ripple Effects Interactive June 2004 - April 2007
Brady Communications January 2002 - December 2003
Blattner Brunner 1998 - 2002
Education
Art Institute of Pittsburgh 1997 — 1999
Art Institute of Pittsburgh 1987 — 1990
Multi Media
Highmark December 2006 - Present
Highmark Blue Cross Blue Shield 2006 - Present
Skills
Requirements Gathering, SDLC, Visio, Business Requirements, Business Analysis, SharePoint, Requirements Analysis, Systems Analysis, Software Documentation, Process Improvement, Business Intelligence, Health Insurance, Access, Data Modeling, Vendor Management, Business Process, Databases
Education
Allegheny College
HM Health Solutions Inc November 2014 - Present
Highmark, Inc August 2013 - November 2014
Highmark August 2008 - July 2013
Highmark October 2001 - July 2008
Deloitte Consulting 1996 - August 2001
Skills
Requirements Gathering, SDLC, Data Warehousing, Business Requirements, Business Analysis, User Acceptance Testing, Requirements Analysis, Systems Analysis, Software Documentation, ETL, SharePoint, Test Planning, Data Modeling, Testing, System Testing, Software Project..., Agile Methodologies, SQL, Visio, DB2, PL/SQL, Business Intelligence, Oracle
Education
Bethany College
Highmark April 2009 - Present
Washington Mutual 2003 - 2008
Education
Bethany College 1981 — 1985
BA, English
DIGITIZ, Inc. 2011 - 2012
Azcar February 2008 - 2011
Highmark August 2006 - September 2007
CompUSA April 2002 - August 2006
Skills
After Effects, Photoshop, Advanced CSS, Web Design, Video Production, Video Editing, Sound, Digital Media, Microsoft Office, SharePoint, Video Games, Troubleshooting
Education
Art Institute of Pittsburgh 2000 — 2004
Interactive Media Design / Game Art and Design
Highmark May 2013 - Present
St. Francis Hospital, Wilmington, DE August 2011 - April 2013
Supreme care Inc August 2010 - August 2012
Skills
Nutrition, Medical Nutrition..., Health Promotion, Nutrition Education, Dietetics, Nutritional Counseling, Weight Management, Healthcare, Clinical Nutrition, Public Health, Wellness, Health Education, Wellness Coaching, Nutritional Analysis, Chronic Illness, Fitness, Sports Nutrition, Lifestyle, Prevention, Employee Wellness, Diabetes, Critical Care, Employee Wellness...
Education
University of Delaware 2007 — 2009
Master of Science (MS), Health Promotion
Acharya N.G. Ranga Agricultural University 2002 — 2004
Master of Science (MSc), Foods & Nutrition
Thermo Fisher Scientific May 2013 - Present
Highmark May 2012 - May 2013
PNC April 2011 - May 2012
Fiserv Lending Solutions October 2008 - April 2011
UPMC January 2008 - August 2008
Highmark April 2006 - August 2007
Rockwell Automation June 2004 - January 2006
Nortel July 2000 - January 2002
Teradyne June 1999 - June 2000
Skills
Java Enterprise Edition, SDLC, JSP, Ant, Struts, Servlets, XML, Eclipse, Hibernate, AJAX, Oracle, UML, Java, EJB, SQL, Design Patterns, JSF, Web Applications, J2EE Application..., HTML, OOAD, Databases, SOA, Web Services, Spring, Agile Methodologies, REST, SOAP, JSON, Sun Certified Java..., JIRA, Scrum, Object Oriented Design, Visio, Maven, JavaBeans, Software Design, WebSphere Application..., Solution Architecture, Websphere, Architectures, Enterprise Architecture, Endeca, Spring Framework
Education
Arizona State University 1996 — 1998
MS, Management Information Systems
NWFP University of Engineering and Technology 1989 — 1993
BSc, Engineering
UnitedHealth Group March 2010 - Present
Highmark February 2008 - March 2010
Hua Mao Development Co., Ltd July 2005 - January 2008
MINTH Group Ltd. September 2004 - June 2005
The Main Street America Group July 2001 - July 2004
IBM Global Process Services September 1998 - June 2001
Skills
Data Warehousing, SDLC, Vendor Management, CRM, Project Management, Consulting, Software Development, Information Technology, IT Management, Business Analysis, Management, Software Project..., Databases, Program Management, Process Improvement, Leadership, Software Documentation, IT Strategy, Team Building, Visio, Requirements Analysis, System Administration, Networking
Education
Towson University 2015 — 2018
Doctor of Philosophy (PhD), Information Technology
Boston University 2012 — 2015
Master of Science (M.S.), Computer and Information Sciences, Business Intelligence & Database Administration, 3.5
Thomas Edison State College 2010 — 2012
Bachelor of Arts (BA), Computer Science
Andover College 1985 — 1987
Associate of Science (AS), Computer Science
Maranatha Baptist University 1978 — 1982
Bachelor of Science (BS), Ancient Near Eastern and Biblical Languages, Literatures, and Linguistics, 3.75
Highmark August 2011 - Present
United Concordia April 2010 - August 2011
DST Health Solutions June 2007 - March 2009
EDS Technologies April 2006 - June 2007
Education
Bishop McDevitt
Empire Beauty School-Harrisburg
Cosmetology
Highmark 2005 - Present
Dick's Sporting Goods 2004 - 2005
Arthur Andersen (Anderson Corporate Finance NASD) 1998 - 2002
Procter & Gamble 1996 - 1998
Education
Babson College - Franklin W. Olin Graduate School of Business 2002 — 2003
MBA
University of Notre Dame 1992 — 1996
BBA, Finance
Benecard PBM 2012 - Present
Highmark June 2008 - June 2012
Jack Gaughen Realtor 2002 - 2012
Skills
Financial Accounting, Accounting, Real Estate, Residential Homes
Education
York College of Pennsylvania 1995 — 1998
Bachelor's degree, Accounting
Alvernia College 1993 — 1995
Accounting and Marketing
Northern high school
The Reschini Group January 2001 - August 2012
The Reschini Group January 1996 - December 2001
The Reschini Group 1994 - 1996
Highmark 1984 - 1993
Skills
Provider Relations, Medicare Part D, ERISA, Medicare, Predictive Modeling, Disease Management, Risk Financing, Predictive Analytics, Claim, Captives, SAS programming, SAS, Directors & Officers..., Medicaid, Benefit Plan..., Insurance, Employee Benefits, Benefits Administration, Benefits Negotiation, Benefits Management, Benefits Design, Health Care Reform, Self-funded, Health Savings Accounts, Human Resources, Health Insurance, Brokers, Disability Insurance, Underwriting
Education
International Foundation of Employee Benefit Plans / Wharton School of Business 2001 — 2005
Certified Employee Benefits Specialist (CEBS)
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1985 — 1987
Master of Business Administration (MBA)
Bowling Green State University 1982 — 1983
Master of Arts (MA), Geography
University of Pittsburgh-Johnstown 1978 — 1982
Bachelor of Arts (BA), Economics
Kaiser Permanente August 2010 - Present
US Steel May 2010 - July 2010
FedEx Ground July 2009 - April 2010
Highmark March 2008 - July 2009
Fiserv October 2007 - February 2008
Highmark September 2006 - October 2007
Protech Solutions March 2006 - September 2006
SeeBeyond 2005 - 2006
Centre for Good Governance January 2003 - February 2005
Skills
SOA, Websphere, Java Enterprise Edition, ESB, SDLC, Integration, Web Services, PL/SQL, Enterprise Architecture, Agile Methodologies, Data Warehousing, EAI, Java, Weblogic
Education
Nagarjuna University
MSc(IS)
Highmark April 2012 - Present
Victoria's Secret June 2010 - May 2012
Curves July 2007 - May 2010
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Public Speaking, HTML, Marketing, Research, Social Networking, Illustrator, InDesign
Education
Bethany College 2009 — 2011
Bachelor of Arts (BA), Business Administration and Management, General
Fully Retired November 2012 - Present
TRAVEL WITH AL December 2010 - November 2012
Highmark October 1990 - November 2010
CareFirst January 1978 - October 1990
Skills
Security, IT Strategy, SDLC, Information Security, ITIL, IT Management, Network Security, Requirements Analysis
Education
Albright College 2001 — 2003
BS, Business
State University of New York College at Oswego 1965 — 1966
Freelance November 2012 - Present
Highmark August 2002 - Present
Painted Rock Design November 2007 - November 2012
Skills
Image Manipulation, Logo Design, Graphics, Graphic Design
Education
Art Institute of Pittsburgh 2008 — 2010
Digital Design, Graphic Design
Milton Hershey School 1986 — 1990
HS Diploma
HM Health Solutions March 2014 - Present
Highmark November 2010 - Present
Accenture July 1989 - November 2010
Education
Boston College
Highmark Inc. December 2014 - Present
Highmark June 2013 - November 2014
Cognizant Technology Solutions September 2011 - June 2013
Cognizant Technology Solutions July 2008 - August 2011
Cognizant Technology Solutions June 2006 - June 2008
iNautix Technologies February 2003 - May 2006
Computer Task Group 1998 - 2002
Skills
Program Management, Consulting, Healthcare, Projects, SDLC, Software Project..., Requirements Analysis, Project Portfolio..., IT Strategy, Mainframe, Vendor Management, Resource Management, Business Analysis, Project Delivery, Agile Project Management, Account Management, Sales, Project Management, Requirements Gathering, Global Delivery, Solution Architecture
Education
Bharathidasan University 1992 — 1994
M.Sc, Computer Science
Nagarjuna University 1987 — 1991
Computer Science
Highmark October 1985 - Present
Skills
Firewalls, DNS, LDAP, Leadership, Process Improvement, HTML, Software Development, SSL Certificates, Perl, Bash, Red Hat Linux
Education
Bloomsburg University of Pennsylvania 1982 — 1985
BS, Computer Sciense, 3.2 overall GPA, 3.8 in major
United Concordia Dental April 2015 - Present
United Concordia July 2013 - Present
Highmark June 2012 - July 2013
Highmark Blue Cross Blue Shield October 2008 - June 2012
App-Techs March 2008 - October 2008
Linked Logic July 2005 - February 2007
SusCom April 2004 - July 2005
EMSED.COM LLC October 2002 - April 2004
AdvancePCS 1996 - 2002
Skills
Process Improvement, ITIL, Process Engineering, Business Process..., Software Documentation, IT Service Management, Management, Change Management, Telecommunications, Project Planning, Security, Project Management, Call Centers, Leadership Development, Troubleshooting
Education
Drexel University 2010 — 2013
BS, Information Security
Penn State University 1996 — 1998
RULE, Rural Urban Leadership Enrichment
Anne Arundel Community College 1992 — 1996
AA, Computer Info Systems
Highmark August 2013 - Present
Highmark 2012 - August 2013
Skills
Health Insurance, HIPAA, Process Improvement, Healthcare Information..., Visio, Business Analysis, SDLC, Requirements Gathering, Vendor Management, Business Requirements, Requirements Analysis, Project Management, Integration, Software Development, Software Project...
Education
Bloomsburg University of Pennsylvania 1998 — 2000
Anixter April 2014 - Present
US Steel April 2011 - March 2014
Highmark November 2008 - April 2011
Tyco Electronics October 2007 - November 2008
Highmark Blue Shield December 2006 - September 2007
Skills
Spring, JSP, XML, Hibernate, JavaScript, Struts, Oracle, Unix, Java Enterprise Edition, JSF, UML, RAD, EJB, J2EE Application..., Websphere, Java
Education
Bhavans College
Bhavans College
Bhavans College
The University of Texas at Arlington
Master's degree, Computer Science
University of Mumbai
Bachelor of Engineering, Computer Science
Medrad March 2013 - Present
Champion International Moving April 2012 - November 2012
Right Ascension, Inc April 2006 - March 2012
Highmark September 2003 - October 2005
The Waters of Aurora Park September 2001 - July 2003
Tops Friendly Markets June 2000 - September 2001
Skills
English, Research, Teaching, HTML, SQL, Java, C#, Visual Studio, Eclipse, JavaScript, jQuery, Refactoring, PHP, MySQL, VBScript, MVC, Razor, Play Framework, Django
Education
Allegheny College 1995 — 2000
Bachelor of Science (BS), Computer Science
Highmark Blue Cross Blue Shield October 2012 - Present
Highmark 2005 - September 2012
Cisco Systems 2004 - 2005
Highmark 2002 - 2004
Skila 2000 - 2001
Comtec 1997 - 1999
Skills
Software Development, Agile Methodologies, Application Architecture, Business Analysis, Business Requirements, Enterprise Architecture, Hibernate, Java Enterprise Edition, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, SOA, Software Project..., Vendor Management, Websphere
Education
Kakatiya University 1993 — 1996
MCA
Acharya Nagarjuna University 1990 — 1993
BSc
Highmark September 2006 - Present
Tire Centers, LLC October 1993 - April 1995
autocamp August 1989 - March 1993
Skills
SDLC, IT Operations, Automotive, IT Service Management, MS Project
Education
Empire Beauty School-Harrisburg 1987 — 1988
PHEAA August 2014 - Present
Highmark August 2013 - August 2014
Highmark January 2012 - July 2013
Highmark December 2008 - December 2011
VEDICSOFT April 2004 - December 2007
SunPlus Data Group, Inc. January 2001 - March 2004
WebjectSystems May 2000 - January 2001
Inetsolv Private Ltd. December 1999 - April 2000
Visualsoft India 1997 - 1999
Skills
SOA, SDLC, Enterprise Architecture, Requirements Analysis, Websphere, Java Enterprise Edition, Application Architecture, Data Modeling, Requirements Gathering, Oracle, Agile Methodologies, Solution Architecture, Data Warehousing, Web Services, Pega PRPC, Message Broker, RESTful WebServices, Spring, Hibernate, Team Building, Mentoring, Risk Management, Vendor Management, Conflict Resolution, Performance Tuning, Process Optimization
Education
Acharya Nagarjuna University
Highmark January 2009 - Present
Education
University of Pittsburgh 2006 — 2008
Master of Science, Exercise Physiology
Allegheny College 2001 — 2005
Bachelor of Science, Biology
Highmark June 2003 - Present
HealthGuard October 1996 - June 2003
Cigna Healthcare January 1993 - October 1996
Skills
HMO, Provider Relations, Health Insurance, Healthcare, PPO, Managed Care, Network Development, HIPAA, Medical Coding, Claim, Health Policy, Healthcare Management, Healthcare Consulting, Healthcare Information..., Healthcare Reimbursement, POS, Analytical Skills, Public Speaking, Medical Billing, Medical Terminology, Hospitals, Microsoft Office, Medicare Advantage, Provider Education, Problem Solving, Negotiation, Compliance, Communication Skills, Navinet, Healthcare Reform, Salesforce.com, EPO, Medicare, Physicians
Education
Bloomsburg University of Pennsylvania 1987 — 1991
Bachelor of Science, Economics
Highmark October 2000 - December 2012
Education
Bloomsburg University of Pennsylvania 1996 — 2000
Capital Blue Cross November 2001 - September 2015
Empire Medicare Services March 1999 - November 2001
Highmark September 1984 - February 1999
Skills
Medicaid, Insurance, Healthcare Industry, Claim, Employee Benefits, Utilization Management, Health Care Reform, Healthcare Information..., Medical Billing, Medicare, Health Insurance, Policy, Process Improvement, Managed Care
Education
University of Phoenix 2007 — 2008
Master of Business Administration, Business Administration, 4.0
Albright College 1999 — 2001
Bachelor of Science, Business Administration and Management, General
Highmark October 2011 - Present
Highmark June 2002 - October 2011
Highmark February 2000 - June 2002
Skills
SDLC, SQL, Oracle, Enterprise Architecture, WebSphere MQ, WebSphere Message Broker, WTX, HIPAA, XML, Process Improvement, Software Development, DB2, Business Analysis, Project Management, SharePoint, Visio
Education
Bloomsburg University of Pennsylvania 1995 — 1999
BS, MIS
Acreedo Health Group December 2013 - Present
Highmark November 2002 - July 2011
Skills
Claims, Health Insurance, Medicare, Compliance, Customer Service, Lotus Notes, Excel, Outlook, HIPAA, Call Center, Word, Microsoft Office, Problem Solving, Customer Relations, Healthcare, Pricing, Mentoring, Claim
Education
Career Training Academy-Pittsburgh 2012 — 2013
Associate's degree, Advanced Medical Billing and Coding, 3.8
Career Training Academy-Pittsburgh 2012 — 2013
Associate's degree, Advanced Medical Billing/Coding, 3.79
Community College of Allegheny Campus 2009 — 2010
Business
Highmark August 2006 - Present
MetLife March 2000 - October 2002
Skills
Requirements Gathering, Business Requirements, Business Analysis, Process Improvement, Insurance, Vendor Management, Visio, Business Process...
Education
WVU College of Business & Economics 1985 — 1989
Bachelor of Business and Economics, Major: Security & Investment Finance; Minor: Sociology, B
Highmark May 2012 - Present
Graystone Tower Bank January 2011 - March 2012
Graystone Tower Bank January 2008 - January 2011
Community Banks December 1998 - November 2007
Richfood of PA August 1997 - December 1998
Skills
Accounting, Banking, General Ledger, Account Reconciliation, Financial Reporting, SEC reporting, Regulatory Reporting, Fixed Assets, Accounts Payable, Microsoft Office, Cash Flow, Financial Accounting, Financial Analysis, SEC filings, Sarbanes-Oxley Act, Cash Management, Commercial Banking, SEC Filings, Finance
Education
Bloomsburg University of Pennsylvania 1995 — 1997
B.S. Business Administration, Accounting
Highmark February 2012 - Present
Healthways March 2011 - January 2012
Healthways March 2005 - March 2011
Healthways May 1998 - March 2005
Intracorp/Cigna July 1992 - May 1998
St Clair Hospital November 1988 - March 1990
St Clair Hospital June 1981 - November 1988
Skills
Behavior Change..., Motivational..., Disease Management, Wellness Coaching, Health Education, Clinical Research, Healthcare, Hospitals, Patient Safety, Medicaid, Nursing, Wellness, Acute Care, Public Health, Diabetes, Home Care, Chronic Illness, Case Managment, Medicare, Behavior Change, Health Promotion, Training, Leadership, Inpatient, Coaching, Utilization Management, Treatment
Education
University of St. Francis 1998 — 2000
Bachelor of Science
Washington Hospital School of Nursing
Diploma, nursing
Highmark August 2012 - Present
VITAC March 2012 - July 2012
U.S. House of Representatives May 2010 - August 2010
Skills
Analytical Skills, Critical Thinking, Oral & Written..., Self-motivated..., Work in A Fast Paced..., Evolving Environments, Microsoft Office, Team-oriented, Legislative Research, Public Speaking, Legislative Affairs, Writing, Customer Service, Foreign Policy, Data Analysis, Government, Teamwork
Education
Allegheny College 2007 — 2011
B.A, Political Science
United Concordia October 1999 - Present
Highmark August 1994 - October 1999
Skills
Provider Relations, Insurance
Education
Alexandria Technical College
Clarissa, Minnesota
Highmark September 2012 - March 2014
Coventry Health Care January 2011 - September 2012
Coventry Health Care September 2009 - January 2011
Coventry Health Care October 2006 - September 2009
Highmark May 2006 - October 2006
WITF July 2005 - May 2006
WITF September 2003 - July 2005
Hornby Zeller Associates March 2003 - September 2003
Pennsylvania State Data Center March 2002 - March 2003
Wheelchair Getaways August 2000 - December 2001
Skills
Data Analysis, Business Intelligence, Access, Analysis, Data Warehousing, Oracle, SAS, Data Modeling, Business Analysis, Process Improvement, SDLC, SQL, Software Documentation, ETL, Unix, Databases, Testing
Education
Berea College 1994 — 1998
Bachelor of Arts (B.A.), Mathematics, 3.63
Travelers July 2005 - Present
HCR ManorCare September 2003 - April 2005
Highmark September 2001 - September 2003
Skills
Utilization Management, Claim, Claims Management, Managed Care, Disease Management, Medical Case Management, Workers' Compensation..., Legal nurse consulting, Disability Management
Education
Kaplan College-Phoenix 2000 — 2001
Diploma, Legal Nurse Consulting
University of Pittsburgh 1989 — 1993
Bachelor's degree, Registered Nursing/Registered Nurse
Highmark
Education
Bloomsburg University of Pennsylvania 1976 — 1983
Master of Business Administration (MBA)
Highmark February 2013 - Present
Family Home Health Services September 2009 - February 2013
The Washington Hospital May 2001 - September 2009
Ambulance & Chair Service May 1986 - May 2002
Education
Mercy Hospital School of Nursing 2002 — 2004
Registered Nurse
Virginia Department of Transportation August 2013 - Present
Accenture May 2011 - Present
Highmark May 2011 - August 2013
Infosys July 2010 - April 2011
Franklin Templeton Investments July 2008 - February 2010
Intelligroup July 2007 - July 2008
Dell Perot systems May 2006 - June 2007
Velodyne Technologies September 2003 - April 2006
Cogent Technosoft September 2002 - August 2003
Skills
Peoplesoft..., PeopleSoft Financial, PeopleSoft, PeopleTools, SQR, Applications Software..., SQL, PeopleCode, Crystal Reports, XML Publisher, Production Support, Requirements Analysis, Upgrades, Software Development, Software Project..., JCL, Requirements Gathering, Business Process, ERP, Data Warehousing, PL/SQL, Oracle, SDLC, Vendor Management, Business Intelligence
Education
Andhra University 2000 — 2012
Master of Business Administration (M.B.A.)
GITAM 1998 — 2001
Master of Computer Applications (M.C.A.)
Highmark 2010 - Present
Education
American University 1986 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies
Duquesne University
Doctor of Philosophy (Ph.D.), Speech Communication and Rhetoric
Penn State Milton S. Hershey Medical Center December 2013 - Present
Highmark August 2011 - December 2013
Highmark July 2009 - August 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Outlook, Administrative Office..., Healthcare, Telephone Skills, Healthcare Information..., EHR, Medical Terminology, Office Administration, Process Improvement, Sales, Teamwork
Education
Arcadia University 2003 — 2007
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Lower Dauphin 1999 — 2003
Highmark 2001 - 2014
PPG April 1998 - January 2001
West Penn Power November 1981 - April 1998
Skills
COBOL mainframe DB2..., COBOL, DB2, Mainframe, Testing, Programming, SQL, Requirements Analysis, Software Development
Education
Forbes Road Career and Technology Center 1975 — 1976
Computer processing
Penn Hills High School 1964 — 1976
General