Experience
Highmark Companies   June 2015 - Present
Keller and Associates, LLC.   September 2013 - May 2015
Lands Health - Health Insurance Agency   May 2012 - September 2013
Permara   January 2012 - May 2012
Ad Star Promotional Products   June 2011 - August 2011
University of South Dakota Foundation  September 2008 - May 2009

Skills
Problem Solving, Positive Personality, Pro-active Leader, Fast Learner, Clear & Concise Writing..., Excellent Communication..., Infusionsoft, Gemini, Adobe InDesign, Microsoft Outlook, Adobe Illustrator, Adobe Photoshop, SAGE Virtual Terminal, Outlook, Photoshop, InDesign, Communication, Illustrator, Management

Education
The University of South Dakota   2008 — 2012
Business, Marketing

Experience
Viztek LLC  September 2014 - Present
Atlas Development Corporation  October 2010 - Present
Insight Global  September 2013 - September 2014
Highmark Companies   October 2006 - October 2010
LabCorp  September 2006 - October 2010
LabCorp / Highmark Companies   September 2006 - October 2010
Triad Window Cleaning   December 2004 - September 2006
Bedford Fair Apparel, inc   August 2003 - October 2004
Self Employed  January 2000 - January 2003
NC State Ports Authority  January 1997 - January 2001

Skills
HL7, Access, Documentation, EMR, EDI, Healthcare Information..., Software Documentation, HIPAA, Visio, SDLC, Databases, CPOE, Health Information..., Ambulatory, EHR, Healthcare, Practice Management, Requirements Analysis, Process Improvement, Revenue Cycle, Integration, Software Implementation, Informatics, Healthcare Industry, Software Project..., MS Project, Cerner, Epic Systems, Systems Analysis, Business Analysis, Meditech, Healthcare Consulting, SharePoint, Data Conversion, Business Intelligence, SQL, PMP, Training, Microsoft SQL Server, Vendor Management, Management, Quality Assurance, Program Management, Testing, Enterprise Software, Software Installation, Project Management, IT Management, Hospitals, Troubleshooting

Education
Young Harris   1986 — 1988

The University of Georgia

Experience
Highmark Companies   September 2011 - Present

Skills
Project Management, IT Project..., Customer Service, Problem Analysis, Process Improvement, Project Planning, Team Leadership, SharePoint, Healthcare, Priority Management, System Deployment, Technical Writing, PMO, Systems Analysis, Troubleshooting, IT Service Management, Windows, Service Delivery, Budgets, Requirements Gathering, Management, Business Process, Recruiting, Change Management, Testing, Project Portfolio..., System Administration, Analysis, HL7, Project Coordination, Software Documentation, Healthcare Information..., Software Development, Disaster Recovery, HIPAA, Data Analysis, Telecommunications, Policy, Microsoft Office, IT Strategy, Business Process..., Cross-functional Team..., Government, Project Delivery, Governance, Access, Employee Relations, SQL, Information Technology, Quality Assurance

Education
University of North Carolina at Greensboro   2006 — 2011
Bachelor of Arts (B.A.), Sociology

Ashbrook High School   2002 — 2006

Experience
Highmark Companies   July 2013 - Present
Quest Diagnostics  September 2011 - April 2013
Quest Diagnostics  March 2005 - September 2011

Skills
Active Directory, Windows Server, Troubleshooting, IT Management, VPN, Network Administration, Healthcare Information..., Windows 7, Customer Service, EHR, HL7, Project Management, Information Technology, Help Desk Support, Windows XP, Networking, Software Installation, Routers, TCP/IP, Hardware, HIPAA, Systems Analysis, Technical Support, SharePoint, Software Documentation, Visio, System Administration, Process Improvement, Healthcare, EMR, Leadership, Management, Training, Hospitals, Integration

Education
Strayer University-Kentucky   2009 — 2012
Master of Science (M.S.), Information Systems/Decision Support Management

Strayer University (VA)   2000 — 2002
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications

Experience
St. Pius V Catholic School  August 2015 - Present
Highmark Companies   June 2015 - Present

Skills
Lesson Planning, Curriculum Mapping, Integrating Technology..., Algebra, Pre-Algebra, MathType, Art Education, Classroom Management, Mathematics Education, Classroom, Elementary Education, Educational Technology, Middle School, K-12, Differentiated..., Secondary Education, Curriculum Design, Teaching, Strategic Planning

Education
California State University-Long Beach   1990 — 1991
Multiple Subject Teaching Credential, Elementary Education and Teaching

California State University-Long Beach   1980 — 1985
Bachelor of Arts, French

Experience
Gold Coast Tickets, LTD  April 2014 - January 2015
Highmark Companies   February 2011 - March 2013
Platinum East Ventures, LLC   December 2007 - January 2011
CSA Computer Specialists, LLC   June 2002 - January 2011

Skills
IT Management, Windows Server, IT Strategy, Software Project..., Business Analysis, Integration, Help Desk Support, Technical Writing, Technical Support, Project Management, Requirements Analysis, Team Building, Team Leadership, Teaching, Hardware Support, Public Speaking

Education
University of North Carolina at Wilmington
Bachelor of Arts (BA), History

Experience
BBAM LLC  March 2014 - Present
Highmark Companies   April 2013 - March 2014
McGladrey  November 2011 - March 2013
Montage Services Inc.  February 2011 - November 2011
Plante & Moran, PLLC   August 2007 - February 2011
Walt Disney World  January 2005 - May 2005

Skills
Financial Statements, QuickBooks, GAAP, Accounting, Auditing, Tax, Financial Reporting, US GAAP, Corporate Tax, Tax Preparation, ProSystem fx Tax, Financial Audits, Tax Research, General Ledger, Financial Analysis, Partnership Taxation, GoSystems, Tax Returns, Variance Analysis, International Tax, Due Diligence, S Corporations, SAS70, Assurance, Financial Accounting, CPA, Income Tax, Internal Controls, Tax Accounting, SEC filings

Education
Michigan State University - The Eli Broad College of Business   2006 — 2007
Master of Accounting, Accounting

Michigan State University - The Eli Broad College of Business   2002 — 2006
Bachelor of Accounting, Accounting

Experience
First Citizens Bank  May 2013 - Present
Duke Clinical Research Institute contracting through Vaco   April 2012 - May 2013
RBC Bank  2010 - May 2012
Highmark Companies   2010 - 2010
BCBSNC  April 2004 - September 2009
Key Bank  1996 - April 2004
Kaiser Permanente  1992 - 1996
The Travelers  1974 - 1990

Skills
Coaching, Process Improvement, SDLC, Project Management, Change Management, Requirements Management, Use Case Analysis, RUP Methodologies, Portfolio Management, Program Management, Requirements Analysis, Business Analysis, Project Planning, Risk Management, Business Process, PMP, Requirements Gathering, Project Portfolio..., IT Strategy, Strategy, CRM, Analysis, Management, Leadership, Software Development, Governance, PMO, Enterprise Software, Vendor Management, Training, Visio, Software Project..., Integration, Business Requirements, Business Transformation, Resource Management, Agile Project Management, IT Management, MS Project, Business Intelligence

Education
Bowling Green State University
BS, Business Administration, Information Systems

Experience
International Center for Continuous Improvement   August 2013 - Present
International Center for Continous Improvement   August 2013 - Present
Domestic Concierge of North Carolina   May 2011 - Present
International Center for Continous Improvement   August 2013 - Present
Highmark Companies   October 2013 - November 2014
Permatech, Inc  December 2011 - August 2013

Skills
Project Management, Strategic Planning, Quality Assurance, Microsoft Office, Social Media Marketing, Quality Management, Key Performance..., Event Planning, Team Management, Corporate Communications, Executive Support, Internal Communications, Public Relations, Media Relations, Marketing Communications, Strategic Communications, Quality Auditing, Strategic Partnerships, International Business, Customer Experience, Business Strategy, Customer Retention, Executive Management, Brand Management, Brand Development, International Sales, Lead Generation, Qualitative Research, Quantitative Research, International Relations, Logistics Management, Mentoring, Customs Regulations, Key Account Management, Six Sigma, Process Improvement, Black Belt, Gemba Kaizen, Continuous Improvement, 5S, Business Process..., Analytics, Consultants, Instructional Design, Contract Negotiation, Organization, Risk Assessment, Technical Writing, Vendor Management, Poka Yoke

Education
Wake Technical Community College   2015 — 2015
Project Management ~ Prep for PMP Certification, Project Management PMP Exam Prep through Teach Path with Shirley Hinton

North Carolina State University   2014 — 2014
Lean Six Sigma Black Belt Belt Certification, Lean Six Sigma Black Belt Green Belt

Alamance Community College   2013 — 2014
Lean Six Sigma Training, Lean Six Sigma Black Belt, Green Belt, and Yellow Belt

Alamance Community College   2013 — 2014
Project Management ~ Prep for PMP Certification, Project Management PMP Exam Prep

Lander University   1996 — 2001
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services

Experience
Salem State University  September 2014 - Present
Highmark Companies   July 2014 - Present
Salem State College  September 2012 - December 2012
American International School of Egypt  August 2011 - July 2012
MEAS and CMH Schools   August 1996 - July 2003
Hamza Associates   May 1995 - August 1996
Florida Department of Corrections  May 1991 - August 1993

Skills
Problem Solving, Organization Skills, Mathematics, Statistics, Computer Language, Technical Documentation, Higher Education, Curriculum Development, Curriculum Design, Teaching, Athletics, Holistic Health, Homeopathy

Education
Salem State University   2009 — 2013
Master's Degree, Mathematics

Smith College   1981 — 1987
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies

Experience
Highmark Companies   February 2015 - Present
SAS  November 2011 - April 2014
Carolina IT Professionals   January 2011 - November 2011
IBM Global Services  January 2006 - June 2009
IBM Global Services  January 2004 - December 2005
IBM Global Services  April 2000 - December 2003
IBM Global Services  November 1988 - December 1999

Education
The George Washington University
Masters Certificate, Project Management

Experience
UNC Health Care  June 2012 - Present
Elon University  September 2009 - May 2012
Highmark Companies   November 2011 - February 2012
iMi Associates   June 2010 - November 2011
IBM - Global Services  January 2005 - May 2009
IBM - Global Services  February 2002 - January 2005
IBM - Global Services  January 2001 - January 2005
IBM - Global Services  January 2000 - January 2001
PartnerInfo and related   January 1998 - January 2000
IBM - Global Services  January 1996 - January 1998

Skills
Insightful Manager, Thorough Analyst, Detailed Planner, Responsible Financial..., Collaborative Leader, Consensus Builder, Diplomatic Influencer, Technical Project..., Efficient Project..., Resourceful Recruiter, Capable Scheduler, Thoughtful Decision..., Conscientious..., Trustworthy Steward, Bringing order in midst..., Providing structure, Organizational..., Organizing People and..., Analysis, Business Analysis, Financial Analysis, Requirements Analysis, Financials, Financial Management, Financial Planning, Financial Reporting, Financial Markets, Financial Advisory, Employee Relations, Client Service, Client Relations, Client Communication, Team Leadership, Organizational..., Planning, Scheduling, Clarification, Communication, Working with numbers /..., Project Management, Budgets, Data Analysis, Leadership, Program Management, Change Management, Process Scheduler, Project Planning, Management, Business Process..., Collaborative Leadership

Education
Elon University - Martha and Spencer Love School of Business   2009 — 2012
Masters, MBA

Bradley University   1986 — 1989
Bachelor, Business Management & Administration

The George Washington University
Masters Certificate, Project Management

Experience
North Carolina Department of Public Instruction  April 2014 - Present
Highmark Companies   June 2012 - April 2014
Bishop George Ahr High School  July 2006 - June 2012
PC Pro Services, Matawan, NJ   July 2000 - July 2006
Cardinal McCarrick/St. Mary High School   July 2000 - June 2002
Fleet/Natwest/Central Jersey Bank(s)   July 1986 - July 1998

Skills
Training, Troubleshooting, Microsoft Office, Project Planning, Curriculum Design, Microsoft Excel, Management, Public Speaking, Software Documentation, Computer Hardware, PowerSchool, Access, Project Management, Analysis, Team Leadership, Data Analysis, Business Analysis, Customer Service, K-12, Quality Assurance, Sports Coaching

Education
Chubb Institute for Computer Programming   1984 — 1984
Certificate of completion, Mainframe Programming

University of North Carolina at Greensboro   1977 — 1981
BM, Music Education

Experience
Big Rock Sports  February 2015 - Present
Big Rock Sports  August 2013 - Present
Highmark Companies   July 2011 - August 2013
The Challenge Golf Club   May 2009 - May 2011
Long Lasting Golf Solutions, LLC   May 2009 - August 2010

Skills
Process Improvement, Integration, Software Documentation, Project Management, Marketing, Graphic Design, Web Analytics, Vendor Management, Visio, Content Management, User Experience, Social Media Marketing, Usability Testing, Microsoft Excel, Technical Communication, Adobe Pro, Adobe Photoshop, Personal Relations, Media Proofing and..., Team Building, Customer Service, Organization Skills, Marketing Strategy, Sales, Microsoft Office, Management, Leadership, Strategic Planning, Social Media, Troubleshooting, Digital Media, Social Networking, Public Relations, Editing, Product Development

Education
North Carolina State University   2004 — 2010
Masters, Technical Communication

Coastal Carolina University   2007 — 2009
BA + Minor, BA of Communication + English Minor

Experience
Jamberry Nails  April 2015 - Present
Highmark Companies   November 2012 - Present
Crafts By Pearl   August 2010 - April 2014
Bank  June 2012 - November 2012
Campbell University College of Pharmacy and Health Sciences Office   August 2011 - May 2012
Campbell University Student Success Services   January 2011 - May 2012
Suncare Research Laboratories, LLC   May 2011 - August 2011

Skills
Social Media, Public Relations, Microsoft Office, PowerPoint, Photoshop, Microsoft Word, Microsoft Excel, Event Planning, Editing, Public Speaking, Facebook, Press Releases, Research, InDesign, Event Management, Project Management, EMR, WebEx, SBM, eCW, Conference Calls, Outlook, Scheduling, Customer Service, Social Networking, Data Entry, Training, Time Management, Web Design, Teamwork, Organizational..., Creative Writing, Tutoring, Technical Writing, Proofreading, Critical Thinking

Education
Campbell University   2009 — 2012
Bachelor of Arts (BA), Communication Studies

Robert B. Glenn High School   2005 — 2009

Experience
Highmark Inc.  February 2015 - Present
Standard & Poor's   July 2013 - December 2013
Highmark Companies   May 2012 - June 2013
Ennovate Sol   May 2009 - April 2011

Skills
Software Project..., Oracle, Quality Assurance, HP Quality Center, QTP, Manual Testing, Testing, Unix, Requirements Analysis, SDLC, SQL, C, C++, QA, SQL, Business Analysis, RQM, Version One

Education
Anna University   2006 — 2009
Bachelor of Engineering (B.E.), ECE

Shree Motilal Kanhaiyalal Fomra Institute Of Technology   2005 — 2009
Bachelor's degree, Electrical, Electronics and Communications Engineering

Experience
Kelly Services  May 2015 - Present
Highmark Companies   July 2014 - February 2015
Yoh, A Day & Zimmermann Company   March 2013 - May 2014
Yoh, A Day & Zimmermann Company   February 2012 - March 2013
Yoh, A Day & Zimmermann Company   April 2010 - February 2012
Yoh  September 2007 - April 2010
On Assignment Lab Support  2005 - 2007
Teknova  December 2001 - February 2003
TAC Worldwide  2000 - 2001
Enterprise Rent-A-Car  2000 - 2000

Skills
Negotiation, Strategic Planning, Contract Development, Life Sciences, Clinical, Clinical Research, Staffing Services, Temporary Staffing, Cold Calling, Permanent Placement, Temporary Placement, Account Management, Business Development, Building Relationships, New Business Development, Sales, Business Networking, Direct Sales, Client Development, Contract Negotiation, Lifesciences, Contract Management, Leadership, Sourcing, Talent Management, Recruiting, Interviews, Strategy, Management, Technical Recruiting, Human Resources, Talent Acquisition, Contract Recruitment, Internet Recruiting, Applicant Tracking..., Outsourcing, College Recruiting, Executive Search, Networking, Staff Augmentation, Consulting, RPO, Screening Resumes, CRM, Customer Retention, Recruitment Advertising, Hiring, Employer Branding, Search, Screening

Education
Notre Dame de Namur University   1998 — 2000
Bachelor of Arts (B.A.)

California Academy of Art and Design
Associate of Arts (A.A.)

Experience
IT Concepts, Inc  April 2012 - Present
Highmark Companies   September 2011 - April 2012
Parsons  January 2008 - August 2011
Promised Land Realty, LLC.   August 2005 - January 2008
Ciber, Inc:   May 2007 - August 2007
Frontline Telecom   2002 - 2005
USDA  2002 - 2005
USAF  1981 - 1996

Skills
Program Management, Physical Security, MS Project, Project Planning, PMP, PMO, Change Management, SDLC, Team Leadership, Earned Value Management, Planning, Vendor Management, Visio, Scheduling, Integration, Resource Management, Documentation, Business Analysis, Team Building, IT Management, Risk Mitigation, Disaster Recovery, IT Governance, SharePoint, Problem Solving, Process Improvement, Risk Management, Requirements Analysis, Contract Management, IT Operations, Strategic Planning, Data Center, Project Implementation, Budgeting, Software Project..., IT Strategy, Business Continuity, Business Process..., IT Service Management, Application Development, Security, Mentoring, Project Portfolio..., Budgets, Software Documentation, Project Management, Cross-functional Team..., Process Scheduler, CRM, Management

Education
Strayer University   2012 — 2015
Master of Information Systems, Information Technology w/ Networking, 3.92

Shorter University   1998 — 2000
BS, Business Management, 3.54

Community College of the Air Force   1991 — 1992
AS, Electronic Engineering Technology, 3.80

Community College of the Air Force   1991 — 1991
AA, Instructor of Science and Technology, 3.72

Experience
Highmark Companies   August 2013 - Present
Duke University Health System  August 2012 - August 2013
Duke University Health System  August 2012 - October 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Epic Systems, EMR, Ambulatory, Ambulatory Care, Communication, Nursing, Inpatient

Education
University of North Carolina at Wilmington   2009 — 2011
Bachelor of Arts (B.A.), Communication Studies

Brunswick Community College   2007 — 2009
Associate of Arts (A.A.)

Experience
Highmark Companies   July 2014 - Present
Metropolitan Nashville Public Schools  January 2006 - June 2014
The Mayor's Summer Scholars Academy   June 2012 - June 2013
The New Teacher Project/Nashville Teaching Fellows   August 2011 - May 2012
Giden Bege/House Of Hope   January 2005 - June 2005

Skills
Educational Technology, Curriculum Development, Curriculum Design, Adult Education, Program Development, Educational Leadership, Higher Education, Education, Classroom Management, Event Planning, Youth Development, Community Outreach, Social Networking, Community Engagement, Civic Engagement, Civic Education, Curriculum Innovation, Curriculum Mapping, Curriculum Assessment, Youth Mentoring, Youth Empowerment, Youth Engagement, Youth Leadership, Youth Ministry, Political Science, Personal Finance, Economics, African American History, Program Management, Event Management, Project Planning, Budgets

Education
Lipscomb University   2006 — 2008
Master's Degree, Educational Leadership and Administration, General, Summa Cum Laude

Carver Bible College   2001 — 2003
Master's Degree, Theology/Theological Studies, Summa Cum Laude

Tennessee State University   1995 — 1999
Bachelor's Degree, Economics, Cum Laude

Experience
himagine solutions  August 2014 - Present
Highmark Companies   September 2013 - August 2014
ADEX Medical Staffing, LLC  December 2007 - September 2013
SolomonEdwardsGroup  June 2006 - December 2007
Nurses PRN  July 2005 - June 2006
AMN Healthcare  March 2005 - June 2005
Accountants International  August 2001 - December 2004
Firstat Nursing Services  January 1993 - December 2000

Skills
Healthcare, Contract Negotiation, Operations Management, Healthcare Staffing, Cold Calling, Recruitment/Retention, Employee Relations, Leadership Development, Contract Negotiations, New Business Development, Sales Management

Education
University of Florida   1988 — 1992
Finance, Economics

Experience
Highmark Companies   June 2007 - Present
PowerSchool, a Division of Pearson School Systems   2007 - Present
Pearson  2007 - Present
American Home Mortgage  2002 - 2006

Skills
Program Management, Software Project..., Visio, Business Analysis, Project Planning, IT Strategy, Project Management, Team Leadership, Requirements Analysis, OS X, Analysis, VCP 5 -VMWare Certified..., Software Documentation, Process Improvement, Microsoft Office, Leadership

Education
University of Maine   1988 — 1994

Experience
Carlisle & Gallagher Consulting Group  January 2010 - Present
Carlisle & Gallagher Consulting Group  2010 - Present
Highmark Companies   April 2008 - February 2010
Keane  1998 - 2008
Unisys  1976 - 1997

Education
Campbell University   1970 — 1974
Bachelor of Science (BS), Business

Experience
NewDay USA  August 2015 - Present
Highmark Companies   June 2014 - August 2015

Skills
Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, Time Management, PowerPoint, QuickBooks, Restaurants, Data Entry, Hospitality, Food & Beverage, Restaurant Management, Food Service, Budgets, Cashiering, Construction, Customer Service

Education
University of Maryland College Park   2013 — 2015
Bachelor's degree, Accounting

Montgomery College   2011 — 2013
Associate of Arts (AA), Accounting, 3.78

Experience
Highmark Companies   July 2013 - Present
Linium  November 2010 - November 2012
EDS, an HP Company  May 2003 - November 2009
Cingular Wireless  June 1999 - April 2003
Cingular Wireless  2001 - 2003
US Government  1997 - 1999

Skills
PMP, Six Sigma, ITIL, Wireless Networking, Process Improvement, Program Management, Customer Relations, Mentoring, Wireless, ITIL Certified, Microsoft Office, Certified Project..., Telecommunications, Customer Service, Integration, Security Clearance, DoD, Systems Engineering, Security

Education
Catawba College   2009 — 2009
Six Sigma Black Belt, Lean, Six Sigma Black Belt

University of North Carolina at Wilmington   2005 — 2008
MA, Liberal Studies - 20th Century US Culture

The Citadel   1977 — 1980
BA, History

Experience
Tyler Technologies  November 2014 - Present
Contra Software, LLC   July 2014 - November 2014
Highmark Companies   February 2013 - May 2014
Independence School District  November 2008 - February 2013
Pattonville School District  November 2007 - November 2008

Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Staff Development, Customer Service, Training, HTML, JavaScript, SQL, jQuery, Data Mining, Data Analysis, Eagle Scout

Education
University of Missouri-Kansas City   2004 — 2006
Information Technology

Longview Community College   2002 — 2004
General Studies

Experience
SAIC  June 2015 - Present
Highmark Companies   June 2013 - June 2015
Highmark Companies   January 2012 - June 2013
General Dynamics Information Technology  July 2000 - June 2006

Skills
Project Management, Project Planning, Program Management, Leadership, DoD, Strategic Communications, Business Development, Requirements Analysis, Integration, MS Project, Event Planning, Software Project..., Event Management, Training Delivery, Curriculum Design, Management, Policy, Microsoft Project, Training, Defense, Government, Security Clearance

Education
George Mason University
Bachelor of Arts (BA), Integrative Studies (International Business concentration)

Experience
AppleOne Employment Services  November 2013 - Present
Highmark Companies   July 2013 - September 2013
OfficeTeam  August 2010 - December 2012
Logan Operating Systems   August 2008 - August 2010

Skills
Above average MS Office..., Strong interpersonal..., PC Troubleshooting, Software, Windows 7, Windows NT, Document Imaging, Supervising, Troubleshooting

Education
North Carolina Wesleyan College   1998 — 2002
BS, Computer Information Systems

Northern Nash Sr. High School   1989 — 1991

Experience
Highmark Companies   January 2013 - Present
Pearson School Systems  2005 - Present
Pearson  September 2005 - September 2012

Skills
E-Learning, Business Analysis, Change Management, Photography, Educational Leadership, Curriculum Development, Staff Development, Instructional Design, Training, Project Management, Organizational..., Program Management

Education
Syracuse University   1973 — 1975
Master of Arts (M.A.Ed.), Early Childhood Education and Elementary Teaching (P-6)

U.C.L.A.   1963 — 1964
Bachelor of Arts (B.A.), Botany/Plant Physiology

Experience
LabCorp  September 2014 - Present
Highmark Companies   May 2011 - September 2014
CSE Consulting  March 2010 - April 2011
Bloomfield College  January 2005 - January 2010
Independent Software Technology, Inc. (IST USA, Inc.)   June 2000 - January 2005

Skills
Analysis, Management, Public Speaking, Research, Higher Education, Project Management, Leadership, Editing, Team Leadership, Publishing, Microsoft Office, Teaching, Public Relations, Customer Service, Project Planning, Program Development, Photography, Social Media, Social Media Marketing, Dreamweaver, Photoshop, Information Technology, Management Consulting, Community Outreach, Event Planning, PowerPoint, Vendor Relationship..., New Vendor Development, Vendor Relations

Education
Montclair State University   2005 — 2008
M.A., Law and Governance (IP and Legal Information Management)

Montclair State University   1999 — 2008
BA. & M.A., Sociology & Law and Governance

Experience
Washington Headquarters Services -- OSD   February 2012 - Present
Highmark Companies   August 2011 - February 2012
US Army Center for Substance Abuse Programs   January 2008 - July 2011

Education
University of Arizona   1985 — 1986
Master of Science, Finance

University of Arizona   1980 — 1982
Bachelor of Science -- Business Administration, Finance

Experience
Marsh & McLennan Companies, Inc.   May 2008 - Present
Willis  March 2005 - April 2008
Highmark Companies   May 2000 - February 2005
Hertz  November 1991 - April 2000

Skills
Commercial Property &..., Risk Management, Claim, Insurance, Strategy, Casualty, Underwriting, Brokers, Health Insurance, Commercial Insurance, Property & Casualty..., General Insurance, Liability, Financial Risk, Employee Benefits, Relationship Management, Workers Compensation, Reinsurance, Professional Liability, Management, Claims Management, Legal Liability, Process Improvement, Mergers & Acquisitions, Customer Service

Education
University of Pittsburgh   1982 — 1986
Bachelor's degree, Chemistry

University of Pittsburgh - Center for Emergency Medicine   1983 — 1984
EMS State Certification, Emergency Medicine

Experience
LabCorp  May 2013 - Present
Highmark Companies   November 2009 - May 2013
LabCorp  2009 - 2012
Sacred Heart Hospital  August 1989 - November 2009

Skills
Team Building, Project Teams, Service Delivery..., WBS, Business Process..., Offshore Software..., Scope, Agile Methodologies, SDLC, PMP, Program Management, Software Project..., Software Development, Vendor Management, MS Project, PMO, Software Documentation, IT Management, Requirements Analysis, Process Improvement, Team Leadership, Project Planning, Visio, Integration

Education
DeSales University   1999 — 2007
MBA, Health/Health Care Administration/Management

Chestnut Hill College   1974 — 1978
Bachelor of Science (BS), Economics

Experience
SAS  September 2011 - Present
Highmark Companies   January 2011 - September 2011
Quintiles  November 2006 - January 2011
Electronic Data Systems  March 2000 - November 2006
Accenture  May 1995 - March 2000

Skills
SDLC, Software Project..., Business Intelligence, PMO, IT Strategy, Business Analysis, Customer Service, PMP, Leadership, Program Management, Management, Cross-functional Team..., Project Portfolio..., Business Process...

Education
Elon University - Martha and Spencer Love School of Business   2009 — 2013
Master of Business Administration (M.B.A.)

Purdue University   1993 — 1995
Master's Degree

North Carolina Agricultural and Technical State University   1989 — 1993
Bachelor's Degree

Experience
Highmark Companies   August 2011 - Present
NC Department of Justice  April 2010 - August 2011

Education
Meredith College   2009 — 2010
Certificate, Paralegal Program, 4.0

Northern Arizona University   2004 — 2008
Bachelor's degree, Political Science / Journalism, 3.5