Hilton Concord
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Hilton Concord Employees
Walmart eCommerce September 2014 - Present
Booking.com November 2013 - May 2014
Booking.com January 2012 - November 2013
Hilton Pleasanton at the Club January 2011 - June 2011
Hilton Worldwide June 2009 - December 2010
Hilton Concord June 2008 - August 2008
Omni Hotel San Francisco June 2007 - July 2007
Skills
Catering, Revenue Analysis, Event Planning, Sales, Sales Management, Hotels, Management, Social Networking, Hospitality Management, Hospitality, Pricing, Customer Service, Microsoft Office
Education
San Francisco State University 2006 — 2008
Bachelor of Science, Hospitality Management, Minor in Business Administration
Diablo Valley College 2004 — 2006
Business
Hilton Concord November 2011 - Present
Claremont Resort & Spa July 2006 - October 2010
DoubleTree Hotel & Executive Meeting Center January 2004 - July 2006
Hotel Rewards by iDine January 2003 - January 2004
Oakland Marriott City Center Hotel January 2002 - January 2003
Renaissance Parc 55 Hotel, San Francisco July 1999 - January 2002
Pan Pacific Hotels Group October 1997 - July 1999
Fairmont Hotels and Resorts January 1992 - October 1997
Skills
Customer Retention, Meeting Planning, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Sales Process, Coordinating Events, Resorts, Hotel Management, Pre-opening, Destination Marketing, Event Management, Tourism, Yield Management, Catering, Leadership, Sales, Banquets, Trade Shows, Revenue Analysis, Convention Services, Corporate Events, Restaurants, Marketing, Front Office, Contract Negotiation, Micros, Rooms Division, Incentives, Delphi, Property Management..., Menu Development, OnQ, Incentive Travel, Hotel Booking, Opening Hotels, Guest Service Management, Event Planning
Education
University of Arkansas
Zoology
University of Houston
Summer Hotel School
Hilton Concord July 2010 - Present
Interstate Hotels & Resorts July 2005 - Present
The Grove Hotel January 2000 - June 2005
Skills
Revenue Management, Yield Management, Hospitality Industry, Hotel Management, Hospitality Management, Sales Management, Marketing Management, Revenue Analysis, Budgets, Contract Negotiation, OnQ, Hospitality, Forecasting, Hotels, Customer Satisfaction, Sales, Tourism, Team Building, Food & Beverage, Resorts, Pre-opening, Rooms Division, Convention Services, Property Management..., Meeting Planning, Lodging, Opening Hotels, Banquets, Front Office
Education
University of Idaho 1997 — 1999
Master of Business Administration (M.B.A.), Finance and International Marketing
University of Idaho 1992 — 1997
Bachelor of Applied Science (BASc), Business Finance & International Marketing
Spectrum Brands March 2014 - Present
QBE November 2011 - November 2013
Hilton Concord October 2010 - October 2011
Interstate Hotels & Resorts July 2004 - September 2011
Crowne Plaza Madison July 2004 - October 2010
Staybridge Suites Madison East 2002 - 2004
Crowne Plaza Madison 2000 - 2002
Skills
Meeting Planning, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Event Management, Hospitality, Family Reunions, Hospitality Management, Travel Management, Contract Negotiation, Yield Management, Online Travel, Resorts, Management, Customer Service, Marketing Strategy, Marketing, Tourism, Forecasting, Account Management
Education
Madison Area Technical College 2000 — 2002
Associate Degree, Hotel and Restaurant Management
Acrobat Outsourcing June 2011 - Present
Leonidas – Walnut Creek August 2011 - February 2012
Ramada Inn August 2008 - December 2008
Hilton Concord November 2007 - July 2008
Terzetto Cuisine Café February 2007 - October 2007
Barnes & Noble September 2005 - January 2007
Skills
Serve Safe Certified, Customer Service, Customer Satisfaction, Bartending, Hospitality, Management, Food & Beverage, Food Service, Food Quality, Security, Inventory, Janitorial, Cleaning, Hosting, Food Preparation, Consideration, Consistency, Friendliness, Reliability, Committed to..., Making Coffee, A+, Fast Learner, Efficent, ServSafe, Restaurants, Cashiering, Cooking, Fine Dining, Catering
Education
ABC Bartending School
Bartending License, Bartending/Bartender
Los Medanos College 2004 — 2008
General Education
Antioch High School 2000 — 2004
High School Diploma
Diablo Valley College
Degree, Anthropology
Hyatt Regency Santa Clara August 2013 - Present
Oakland Marriott City Center / Courtyard Oakland Downtown / Oakland Convention Center September 2011 - May 2012
Hilton Concord June 2007 - November 2009
HIlton Sacramento June 2005 - June 2007
Sacramento Marriott Rancho Cordova March 1997 - June 2005
Education
University of Nevada-Las Vegas 1991 — 1995
Bachelor of Science, Hotel Administration
Hilton Concord January 1998 - Present
Education
Sacred Heart University 1981 — 1986
Bachelor Degree, Communications and Public Relations
Ameriprise Financial Services, Inc. June 2015 - Present
Hilton Concord March 2012 - June 2015
Hilton March 2008 - April 2012
Restoration Hardware May 2007 - October 2007
NCO Group January 2006 - February 2007
Skills
Hotels, Customer Service, Outlook, Call Center, Microsoft Excel, Microsoft Word, Data Entry, Microsoft Office, PowerPoint, Customer Satisfaction, Customer Retention, Process Scheduler, Accounts Receivable, Hospitality, Training
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Business Administration and Management, General, Junior
Humphreys College 2010 — 2011
Certificate, Paralegal
University of Phoenix 2008 — 2010
Associates, Hospitality, Travel and Tourism
San Joaquin Delta College 2002 — 2002
Shorebreak Hotel February 2009 - Present
Lafayette Park Hotel & Spa February 1999 - February 2009
Claremont Resort & Spa October 1997 - January 1999
Hilton Concord October 1983 - October 1997
Skills
Restaurants, Micros, Hotel Management, Meeting Planning, Hospitality, OnQ, Tourism, Event Management, Hospitality Management, Revenue Analysis, Yield Management, Front Office, Customer Service, Convention Services, Property Management..., Rooms Division, Fine Dining, Restaurant Management, Wedding Planning, Opening Hotels, Opera
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Foods & Nutriion
Hilton Concord May 2004 - Present
Education
Diablo Valley College