Experience
AKA  October 2014 - Present
Hilton Hotels & Resorts   January 2014 - May 2014
Bahman Khaksar Insurance Agency   January 2014 - May 2014

Skills
Leadership, Team Leadership, Strategic Communications, Computer Proficiency, Communication, Interpersonal Skills, Collaborative Problem..., Project Management, Management, Time Management, Team Management, Customer Satisfaction, Hospitality, Marketing, Hotels, Event Management, Forecasting, Customer Service, Sales, Event Planning, Public Speaking

Education
California State University-Northridge
Bachelors of Science, Management

Village Christian High School
High School Diploma

Experience
CHOC Children’s Hospital of Orange County  July 2014 - Present
CHOC Children’s  June 2012 - Present
Children's Hospital of Orange County  January 2012 - September 2012
Hilton Hotels & Resorts   August 2008 - March 2012
Project Tomorrow  June 2010 - August 2010
Hampton  September 2007 - August 2008
Longs Drugs  September 2006 - October 2007

Skills
PCR, Stem Cells, Immunology, Microbiology, Human stem cell..., •Mammalian and..., Immunocytochemistry, Microsoft Office, Differentiation of stem..., Derivation of induced..., Data Analysis, Cell Biology, Molecular Biology, Cell Culture, Laboratory, Science, Biology, Genetics, Western Blotting

Education
California State University-Fullerton   2009 — 2012
Bachelor of Science (B.S.), Cell Biology

California State University-Fullerton   2009 — 2012
Bachelors of Science, Cellular and Developmental Biology

Experience
Hilton Hotels & Resorts   June 2014 - Present
Handy Desire Photography   January 2006 - Present
Desirable Magazine   December 2010 - December 2014
Desirable Magazine   December 2010 - December 2014
Marriott International  May 2012 - June 2014
Destination Hotels and Resorts  April 2001 - February 2012

Skills
Social Networking, Magazines, Photography, Digital Photography, Microsoft Office, Photoshop, Social Media, Social Media Marketing, Fashion, Sales, Art, Film Production, Graphics Editing, Image Manipulation, Lightroom, Publications, Web Design, Adobe Creative Suite, Online Advertising, Advertising

Education
The Art Institute of California-San Diego   2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Advertising

Essex Community College
Associate's degree, Business Administration and Management, General

The Art Institute of California-San Diego

Experience
Texas Western Hospitality  August 2015 - Present
Hilton Hotels & Resorts   February 2015 - August 2015
Celebrate Waco, Waco Symphony Council   January 2015 - April 2015
Young Chefs Academy  September 2014 - January 2015
Baylor University Professional Selling Team   October 2014 - October 2014
Baylor University  August 2014 - August 2014
Baylor University  June 2014 - August 2014
Baylor University  June 2013 - August 2013

Skills
Microsoft Office, PowerPoint, Social Media, Public Speaking, Microsoft Excel, Leadership, Customer Service, Photoshop, Event Planning, Microsoft Word, Social Media Marketing, Time Management, Social Networking, Facebook, Editing, Teamwork, Prezi, Marketing, Twitter, Public Relations, Event Management, Sales Management

Education
Baylor University   2011 — 2015
Bachelor’s Degree, Marketing

Experience
SCL Health  August 2011 - Present
Community Uplift Partnership   2014 - 2014
Hilton Hotels & Resorts   1999 - 2002

Skills
Healthcare Management, EMR, Healthcare Information..., Healthcare, Hospitals, Revenue Cycle, Epic Systems, EHR, Process Improvement, Budgets, HIPAA

Education
DeVry University

DeVry University-Illinois
Bachelor of Applied Science (BASc), Health Services Administration

Experience
Reflections Travel   2014 - Present
Raymond James Financial Inc.  2000 - 2014
American Airlines  1990 - 1994
Eastern Airlines  1987 - 1989
Hilton Hotels & Resorts   1986 - 1987
Cunard Cruise Line  1984 - 1985

Skills
Market Research, Financial Modeling, Financial Analysis, Analysis, Data Analysis, Business Analysis, Equity Research, Investments, Travel, Travel Planning, Leisure Travel, Adventure Travel, Online Travel, Travel Arrangements

Education
Charter Oak State College   2006 — 2009
Bachelor of Science, Financial Planning

SENA-Servicio Nacional de Aprendizaje   1976 — 1979
Technical Degree, Hotel Management and Tourism

Experience
Hilton Hotels & Resorts   November 2014 - Present
Hotel Granduca  June 2014 - November 2014
Sheraton Houston Brookhollow Hotel  August 2010 - June 2014

Skills
Recruiting, Hotels, Human Resources, Hospitality Industry, Performance Appraisal, Hospitality Management, Employee Training, Employee Relations, Hospitality, New Hire Orientations, Team Building, Food & Beverage, Time Management, Sales, Ultipro, Progressive Discipline, Social Media, Social Networking, Hiring, Associate Engagement, Accounting, Kronos Timekeeping, Volunteering, Hotel Management, Concierge Services, Mentoring, People-oriented, Job Coaching, Active Team Player, Marketing, Gatekeeper, OASIS, Housekeeping, OnQ, ADA Compliance, Train the Trainer..., Sustainability, CRM, Branding & Identity

Education
Northwestern State University
Bachelor's Degree, Psychology

Commonwealth Institute of Funeral Service   2008 — 2010
Associate's degree, Mortuary Science

Experience
Wedding Planning by Rebecca & Co.   March 2015 - Present
Sharp Remodeling Specialty   December 2010 - April 2015
The Simsbury Inn & The Simsbury 1820 House / Classic Hotels of Connecticut   January 2000 - May 2000
Hilton Hotels & Resorts   May 1999 - January 2000

Skills
Event Management, Customer Service, Teamwork, Research, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Teaching, Social Networking, Outlook, Budgets, Social Media, Management, Strategic Planning, Photoshop, Windows, Data Analysis, Creative Writing, Report Writing, Editing, Project Planning, Project Management, Hiring, Negotiation, Qualitative Research, Product Development, Analysis, Cross-functional Team..., HTML, Food, Restaurant Management, New Business Development, Banquets, Restaurants, Change Management, Meeting Planning, Menu Development, Customer Satisfaction, POS, Food Service, Hiring Employees, Hospitality, Process Improvement, English, Team Leadership, Public Relations, Marketing

Education
Auburn University   1992 — 1995
Bachelor's of Education, Education & Psychology

Experience
Hilton Hotels & Resorts   May 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   January 2015 - February 2015
Postcard Inn on the Beach  May 2014 - December 2014
Florida State Community College   December 2013 - April 2014
Gators Dockside  October 2012 - February 2013

Skills
Hospitality Industry, Customer Service, People Skills, Guest Service Management, Auditing, Learning Quickly, Adaptive Leadership, Friendly Personality, Microsoft Excel, Microsoft Word, Typing, Report Writing, Rooms Division, Resorts, Project Management, Organization Skills, Front Office Support, Critical Thinking, PowerPoint, Customer Satisfaction, Hospitality, Teamwork, Time Management, Event Planning, Communication, Hotels, Front Office, OnQ, Opera

Education
Florida State College at Jacksonville   2013 — 2014
Psychology

Mandarin High School   2009 — 2013
High School Diploma, General Studies

Experience
Warwick Allerton Hotel Chicago  August 2012 - Present
Silversmith Hotel and Suites   November 2007 - August 2012
Union League Club of Chicago  April 2004 - October 2007
ATA Airlines  April 2003 - March 2004
Hilton Hotels & Resorts   June 2000 - June 2002
Norwegian American Hospital  July 1988 - February 2000

Skills
Hospitality Management, Front Office, Hotel Management, Hospitality Industry, Hotels, Rooms Division

Education
City Colleges of Chicago-Richard J Daley College
Associate's degree, Business Administration and Management, General

Overton High School

Experience
Hilton Hotels & Resorts   2005 - Present

Skills
Customer Service, Events Coordination, Administration, Social Networking, Wellness, Supplements, Health and Nutrition, Coaching, Weight Management, Entrepreneurship, Health and Safety, Marketing Strategy, Management, Event Management, Sales, Food & Beverage

Education
Canadian Tourism College
Hospitality and Resort Management Diploma

Continuing Education
Courses: Bookeeping / Quickbooks 2010

University of Buenos Aires
Bachelor of Tourism Degree

Experience
Hilton Hotels & Resorts   September 2015 - Present
Borgata Hotel Casino & Spa  May 2015 - Present
Borgata Hotel Casino & Spa  January 2015 - May 2015
Hakkasan Group  October 2013 - September 2014
Angel Management Group  August 2013 - September 2014
Revel Entertainment  April 2012 - August 2013
Recreational Management Service   May 2011 - September 2011

Skills
Hospitality Management, Hospitality, Resorts, Hospitality Industry, Micros, Food & Beverage, Hotels, Microsoft Office, Pools, Banquets, VIP, Pre-opening, Entertainment, Events, Recreation, Nightlife, Daylife

Education
Florida International University   2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management

Atlantic Cape Community College   2012 — 2015
Associate in Applied Science, Hospitality Management

Holy Spirit High School   2009 — 2012

Experience
Dartmouth College  September 2009 - May 2011
Krishna Palace Hotel.   October 2007 - February 2008
Hilton Hotels & Resorts   March 2006 - August 2007
Krishna Palace Hotel.   June 2004 - September 2005

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Market Research

Education
General Assembly
Digital Marketing

Hammersmith and West London College
Post Graduate Diploma in Hospitality Management, Hospitality Administration/Management, Post Graduate Diploma

Wilson College
Bachelor's Degree, Bachelors in Mass Media (Advertising Major)

Sophia College
High School, Vocational Arts in Food Technology

Experience
Valet Interactive  August 2011 - Present
Northland Communications  April 2010 - May 2011
Hilton Hotels & Resorts   2005 - 2007
Atlanta Hawks  2004 - 2005
Westside Tennis & Swim Club   2002 - 2004
Houston Rockets  2000 - 2002

Skills
Sales, Marketing, Promotions, Customer Service, Client Relationship..., Account Management, Online Branding, Consumer Behavior, Social Media Marketing, SEM, SEO, Usability Testing, HTML, Mobile Marketing, New Media Marketing, Public Relations, Web Analytics, Ticket Sales, Archtics Ticketing..., Sports Marketing, Market Research, Consumer Behaviour, Advertising, Google Analytics, CRM, Digital Marketing, Online Marketing, Social Media, Marketing Communications

Education
Full Sail University   2011 — 2012
Master of Science, Internet Marketing

Texas A&M University   1995 — 2000
Bachelor of Science, Sport Management

Willowridge High School   1991 — 1995

Experience
Hilton Hotels & Resorts   January 2015 - Present
Waldorf Astoria Hotels & Resorts  August 2012 - January 2015
Atlantis, Paradise Island, Bahamas   October 2011 - September 2012
Fontainebleau Miami Beach  April 2010 - October 2011
Boca Raton Resort & Club, A Waldorf Astoria   March 2006 - April 2010
Marriott International  May 2005 - March 2006
Marriott International  2004 - 2006
Marriott International  1999 - 2004

Skills
Meeting Planning, Catering, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Trade Shows, Corporate Events, Banquets, Tourism, Event Management, Incentives, Contract Negotiation, Team Leadership, Convention Services, Negotiation, Sales, Management, Yield Management, Cross-functional Team..., Hospitality, Hotels, Resorts, Food & Beverage

Education
Hampton University
Associate of Arts (AA), Criminal Justice

United States Army Noncommissioned Officer Academy

Experience
The Leading Hotels of the World  September 2015 - Present
Hotel Conservatorium Amsterdam   June 2013 - September 2015
The Leading Hotels of the World  March 2012 - June 2013
Mason Rose   August 2008 - March 2012
Hilton Hotels & Resorts   July 2004 - August 2008

Skills
Hotels, Hospitality Industry, Pre-opening, Hospitality, Revenue Analysis, Tourism, Account Management, Travel Management, Hotel Management, Banquets, Leisure, Leisure Travel, Management, Business Travel, Hospitality Management, Incentives, Sales Management

Education
   2001 — 2005
BA in Business Administration, International Hospitality Management

Experience
Hilton Hotels & Resorts   February 2015 - Present
Hilton Hotels & Resorts   November 2013 - February 2015
The Beverly Hilton  April 2011 - November 2013
CAPTIVE Public Relations   June 2010 - May 2011
Four Seasons Hotels and Resorts  November 2006 - May 2010
Genisys Financial Corporation   June 2004 - May 2006

Skills
Social Media Marketing, Public Relations, Event Management, Marketing, Social Media, Hospitality, Event Planning, Facebook, Hotels, Brand Management, Corporate Communications, Marketing Communications, Social Networking, Media Relations, Customer Service

Education
California State University-Northridge   2006 — 2008
Journalism, Public Relations and Communication Studies

San Diego State University-California State University   2004 — 2006
Journalism

Experience
NextEra Energy, Inc.   July 2014 - Present
Belgian Defence   May 2011 - April 2014
Downtown Development Authority  June 2011 - July 2011
Université catholique de Louvain  May 2011 - June 2011
Hilton Hotels & Resorts   March 2007 - July 2007
Singer Island Surf Camp   June 2006 - August 2006

Skills
Marketing Strategy, English, Social Media, Management, Project Management, Event Planning, Public Speaking, Customer Service, Analysis, Sales

Education
Palm Beach State College   2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations

Ecole Pratique Hautes Etudes Commerciales (EPHEC)   2009 — 2011
Marketing

ALEXANDER DREYFOOS HIGHSCHOOL OF THE ARTS   2005 — 2009
High school diploma, Digital Media

Experience
Jj Bakery   2011 - 2013
Hilton Hotels & Resorts   2011 - 2012

Skills
Customer Service, Microsoft Word, Social Media, Teamwork, Research, Time Management

Education
California State University-Northridge   2012 — 2016

Experience
Patient Advocate Foundation  February 2014 - Present
ARDX - Client: Center for Medicaid Medicare Services   August 2013 - January 2014
C&F Enterprises, Inc.   January 2012 - May 2013
Helio / Vision Enterprise LLC   December 2009 - January 2012
National Institute of Aerospace / NASA eClips   July 2008 - December 2009
Collabera Consulting / Verizon Communications   August 2006 - May 2008
Verizine Enterprises - Sprint / Nextel / Cingular Dealer   December 2003 - December 2005
Hilton Hotels & Resorts   October 2001 - November 2003
The Korea Times  September 2000 - February 2001

Skills
XML, SEO, HTML, Project Management, PHP, Databases, C#, MySQL, SharePoint, E-commerce, Microsoft SQL Server, WordPress, Visual Basic, Cobol, AngularJS, Node.js, ColdFusion, Ruby on Rails, HTML5, LDAP, T-SQL, Laravel Framework, Zend Framework, CodeIgniter, CakePHP, jQuery, Web Development, SQL, CSS, JavaScript, Integration, Web Applications, Apache, REST, ASP.NET MVC, Joomla, Java Enterprise Edition, AJAX, SOA, Spring Framework, Hibernate, Web Services, Drupal, Software Development, Java, .NET, Oracle, Linux, Database Design, Windows

Education
Virginia Commonwealth University   1994 — 1998
BS, Computer and Information Systems

Donnelly College

Experience
Cheezecake   March 2002 - Present
T.N.T.   September 2001 - Present
Buddy Danko   August 2012 - Present
Hilton Hotels & Resorts   March 2015 - May 2015
A Kind Voice Radio   June 2014 - May 2015
Syndicate 51   May 2014 - May 2015

Skills
Music Production, Music Theory, Drums, Hand Percussion, Singer-songwriter, Vocalist, Studio Recording, Poet, Music Industry, Musicians, Percussion, Lyricist, Mastering, Sound Design, Sound Editing, Pro Tools, Logic Pro, Film Scoring, Bartending, Craft Beer, Marketing, Promotions, Brewing, Composition, Music, Singing, Digital Audio, Concerts, Festivals, Recording, Songwriting, Audio Engineering, Sound, Entertainment, Live Events, Performing Arts, Foley, Broadcast, Talent Booking, Music Technology, Audio Post Production, Voice Over, Band, Live Sound, Music Performance, Choral, Rock, Audio Editing, Improvisation, Jazz

Education
Academy of Art University   2012 — 2016
Music Production and Sound Design for Visual Media, Music Theory and Composition, 3.6 GPA currently

Sinclair Community College   2001 — 2003
General Education

Centerville High School   1996 — 2000
High School Diploma, Radio and Television Broadcasting Technology/Technician

Experience
Hilton Hotels & Resorts   March 2015 - Present
Hilton Hotels & Resorts   November 2014 - March 2015
Hilton Hotels & Resorts   July 2014 - November 2014
Clemson University  August 2013 - May 2014
SpiritLine Cruises and Fort Sumter Tours  May 2013 - August 2013
Clemson University  April 2012 - August 2013
O-Ku   April 2010 - August 2013
Oak Steakhouse  April 2011 - July 2011
17North   August 2009 - May 2010
Daniel Island Country Club   April 2007 - August 2009

Skills
Microsoft Office, Microsoft Excel, Social Media, Customer Service, PowerPoint, Hospitality, Microsoft Word, Hospitality Management, Teamwork, Social Media Marketing, Food & Beverage, Management, Marketing, Strategic Planning, Sales

Education
Clemson University   2010 — 2014
Bachelor of Science (BS), Parks, Recreation and Tourism Management

Anderson University (SC)

Experience
The Armstrong Hotel  February 2015 - Present
ARAMARK  February 2013 - February 2015
Hilton Hotels & Resorts   September 2011 - February 2013
Hilton Worldwide  September 2010 - February 2012
Hilton Worldwide  September 2010 - February 2012
The Walt Disney Company  January 2011 - May 2011
Walt Disney World ®Resort  January 2011 - May 2011
Dunkin Doughnuts   January 2010 - August 2010

Skills
Hospitality Management, Micros, Banquets, Hospitality Industry, Food & Beverage, Hospitality, Hotels, Hotel Management, Resorts, Front Office, Catering, Restaurants, Pre-opening, Rooms Division, Revenue Analysis, Property Management..., Fine Dining, Menu Development, Restaurant Management, Tourism, Food, Guest Service Management, Event Planning, Corporate Events, Events Coordination, Event Management

Education
East Carolina University   2007 — 2012
Bachelor of Science (B.S.), Hospitality Management

East Carolina University   2007 — 2012
Bachelor of Science (B.S.), Hospitality Management; Special Events

Experience
Lowe's  April 2015 - Present
Office Depot  October 2008 - February 2015
Office Depot  2003 - 2008
Office Depot  1998 - 2003
Hilton Hotels & Resorts   1996 - 1998

Skills
Business Intelligence, Loss Prevention, Retail, Merchandising, Store Management, Inventory Management, Big Box, Profit, Shrinkage, Income Statement, Multi-unit, Planograms, Store Operations, P, Inventory Control, Driving Results, CPFR, Multi-Unit, Team Building, P&L

Education
Florida Atlantic University
Bachelor's Degree, Biology

Experience
High Focus Centers  October 2013 - Present
Ocean Mental Health Services  May 2013 - October 2013
Ocean Mental Health Services  August 2011 - April 2012
Preferred Behavioral Health of NJ  February 2010 - August 2011
Ocean County Jail (outside company)   February 2010 - August 2011
CPC Behavioral Healthcare  July 2008 - February 2010
Township of Ocean Department of Human Services   September 2007 - June 2008
Hilton Hotels & Resorts   September 1997 - July 2007

Skills
Mental Health, Group Therapy, Mental Health Counseling, Adolescents, Behavioral Health, Crisis Intervention, Family Therapy, Psychology, Psychotherapy, CBT, Anger Management, Adolescent Therapy, Client Counseling, Counseling Psychology, Mindfulness

Education
Georgian Court University   2007 — 2009
Master of Arts (MA), Community Counseling

Experience
The Seattle Times  January 2015 - Present
YP  February 2014 - November 2014
City of Bellevue  March 2012 - June 2013
U.S. Department of State   August 2008 - February 2012
Oce  December 2006 - August 2008
Hilton Hotels & Resorts   August 2003 - August 2006

Skills
Customer Satisfaction, Purchasing, Online Marketing, Lead Generation, Office Management, Sourcing, New Business Development, Account Management, Software Documentation, Manufacturing, Pricing, Salesforce.com, Online Advertising, Operations Management, Inventory Management, Email Marketing, Social Networking, Digital Marketing, Social Media Marketing, Procurement, Government Procurement, E-procurement, Sales Operations, Procurement Contracts, Project Management, Sales Presentations, Presentation Skills, Event Planning, Advertising

Education
The American University in Cairo   2004 — 2007
Business Administration Diploma, Accounting and Finance

Ain Shams University   2002 — 2006
Bachelor of Arts, English Literature

Experience
New York Mercantile Exchange  1999 - Present
AT&T Corporation  1997 - 1999
Black Book Magazine  1996 - 1997
Hilton Hotels & Resorts   1994 - 1996

Skills
Derivatives, Trading, Bloomberg, Options, Risk Management, Commodity, Hedging, Commodity Markets, Portfolio Management, Equities, Financial Modeling

Education
Boston College

Experience
Hilton Hotels & Resorts   May 2014 - Present
The French Manor Inn & Spa   August 2010 - May 2014
The French Manor Inn & Spa   August 2010 - May 2014

Skills
Highly-motivated, Highly personable, Hospitality Management, Hospitality, Customer Satisfaction, Supervisory Experience, Hotel Management

Education
Le Cordon Bleu Institute of Culinary Arts-Pittsburgh   2009 — 2010
Associate's degree, Hospitality and Restaurant Management

Experience
Hilton Hotels & Resorts   July 2015 - Present
The Salvation Army, Golden State Division  September 2014 - June 2015
MB Real Estate  March 2014 - August 2014
Millennium Park Foundation   January 2013 - August 2014
MB Real Estate  June 2013 - August 2013
Old Navy  February 2012 - May 2013
Arts Benicia  2012 - 2012
di Rosa  June 2011 - September 2011
Bedford Gallery  June 2011 - September 2011

Skills
Photoshop, Visual Merchandising, Customer Service, Retail Sales, Cashiering, Merchandising, Retail, PowerPoint, Microsoft Office, Facebook, Social Media, Store Management, Microsoft Excel, Time Management, Microsoft Word, Cash Register, Leadership

Education
DePaul University   2010 — 2014
Bachelor of Arts (B.A.), History of Art and Architecture with Minors in Graphic Design and Cities, 3.918 GPA

Experience
Wyndham Vacation Ownership  July 2013 - Present
Rim Hospitality  December 2011 - June 2013
Red Lion Hotels Corporation  January 2002 - November 2011
Washington Lodging Association  October 2010 - October 2011
Hilton Hotels & Resorts   February 2000 - December 2001
Red Lion and DoubleTree Hotels   June 1988 - December 2001

Skills
Acquisitions, Customer Satisfaction, Change Management, Internal Controls, Labor Management, Financial Performance, Revenue Enhancement, Reorganisation, Revenue Analysis, Hotels, Hospitality, Food & Beverage, Market Feasiblity..., Hotel Management, Hospitality Management, Lodging, Yield Management, Banquets, Restaurant Management, Operations Management, Resorts, Catering, Leadership, Menu Development, Hospitality Industry, Human Resources, Income Statement, Hiring, Budgets, Opening Hotels, Management, OnQ, Rooms Division, Front Office, Destination Marketing, Sales, Restaurants, Property Management..., Revenue Forecasting, Micros, Team Building, Pre-opening experience, Fine Dining, Guest Service Management, Meeting Planning, Tourism, Opera, Cost Control, Culinary Skills, Hotel Booking

Education
American InterContinental University   2005 — 2007
Bachelors of Business Administration, Accounting and Finance

Experience
FairyTail Planning   October 2014 - Present
Hilton Hotels & Resorts   2014 - June 2015
Landry's Restaurants  2013 - 2014
Funky Planet Skate Shop   2009 - 2013

Education
Florida State University   2009 — 2013
Bachelor's degree, Psychology and Marketing

Experience
Nestlé Waters North America  February 2010 - May 2013
Nestle Waters North America  February 2006 - February 2010
Nestlé Waters North America  May 2004 - February 2006
The Coca Cola Company  September 2001 - May 2004
The Coca-Cola Company  February 2000 - September 2001
Hilton Hotels & Resorts   January 1998 - January 2000
Insurance Specialists  January 1996 - January 1998

Skills
Sales Management, New Business Development, P&L Management, Contract Negotiation, Strategic Planning, Team Building/Coaching, Customer Relationship..., Promotional Planning, Execution Skills, CRM, Key Account Management, National Account..., Business Development, Sales, Marketing Strategy, Negotiation, Leadership, Entrepreneurship, Management, Selling, Cross-functional Team..., Marketing, Sales Operations, Pricing, Key Account Development, FMCG, Forecasting, National Accounts, Market Planning, Start-ups, Consumer Products

Education
Auburn University   1992 — 1996
BA, Hotel and Restaurant Management

Experience
Redfin  June 2014 - Present
San Diego Gas & Electric  June 2012 - June 2015
Sempra Energy  March 2011 - May 2012
Sempra Energy  March 2009 - March 2011
Sempra Energy  June 2008 - February 2009
Sempra Energy  June 2007 - June 2008
Sempra Energy  June 2006 - June 2007
Hilton Hotels & Resorts   May 2003 - June 2006
Festivities Catering & Special Events and Picnic People   June 1999 - May 2002

Skills
Forecasting, Finance, Financial Modeling, Financial Analysis, Risk Management, Analysis, Accounting, Financial Risk

Education
California State University-San Marcos - College of Business Administration   2002 — 2006
Bachelor of Science, Business Administration Emphasis in Accountancy

Experience
IJL Midwest / It's Just Lunch   June 2015 - Present
Restaurant.com  January 2011 - Present
Restaurant.com  January 2010 - Present
Pioneer Tap   June 2005 - Present
Hilton Hotels & Resorts   February 2007 - December 2009
Champps  February 2005 - April 2008

Skills
Cold Calling, Customer Retention, Salesforce.com, Sales Presentations, Sales, Lead Generation, Account Management, Marketing, B2B, Direct Sales, Selling, Sales Process, Customer Service, Email Marketing, Strategic Partnerships, Customer Acquisition, Social Networking, Customer Satisfaction, E-commerce, New Business Development, Recruiting, Online Advertising, Training, CRM, Sales Operations, Social Media Marketing, Marketing Strategy, Trade Shows, Advertising, Retail, Online Marketing, Sales Management, Leadership, Direct Marketing, Microsoft Office, Word,...

Education
College of DuPage   2003 — 2004
General Studies

Pivot Point Beauty School-Bloomingdale

Experience
Sanford J. Greenburger Associates  December 2009 - Present
Freelance  January 2010 - January 2012
Barclays  August 2006 - March 2007
Hilton Hotels & Resorts   June 2005 - September 2005
Maison Braissand Bakery   December 2003 - April 2004
Hodder Headline PLC   June 2002 - July 2002

Skills
Publishing, Books, Content Acquisitions, Content Strategy, Contract Negotiation, Content Development, Foreign Rights, Translation, Strategic Consulting, Social Media, Proofreading, Editorial, Copy Editing, Client Development, Client Relations, Royalties, French, German

Education
University of Bristol   2004 — 2008
BA Hons, French and German Language, Literature, and History, 2:1

Heidelberg University   2007 — 2007
Erasmus, Economics and Translation

New York University
NYU Summer School, Statistics, Financial Accounting

The London School of Economics and Political Science (LSE)
LSE Summer School, Microeconomics

Experience
Hawaiian Blossoms   2007 - 2009
Hilton Hotels & Resorts   2003 - 2005
TAME, Linea Aerea del Ecuador   2002 - 2003

Skills
Leadership, Market Research, Strategy, CRM, Strategic Planning, Project Management, Marketing, Training, Negotiation, Sales, Team Building, Customer Service, Marketing Strategy, Sales Management, Event Management, Hospitality, Social Media, Budgets, Online Advertising, Event Planning

Education
City University of New York-Baruch College - Zicklin School of Business
Master of Business Administration (MBA)

Union County College
Associate of Arts and Sciences (A.A.S.)

Universidad Internacional SEK
Bachelor of Business Administration (BBA)

Experience
Marcus & Millichap, National Hospitality Group   September 2014 - Present
Hotel Ventures Management   June 2013 - August 2013
Hilton Hotels & Resorts   September 2012 - December 2012
Hotel Ventures Management   June 2012 - August 2012
Town and Country Bank  May 2010 - August 2010

Skills
Excel, Public Speaking, Financial Analysis, Microsoft Excel, PowerPoint, OnQ, Microsoft Office, Microsoft Word, Strategic Planning, Social Media, Budgets, Research, Forecasting, Opera, Finance

Education
Cornell University
Master of Management in Hospitality 2+1 Candidate

Stonehill College   2010 — 2014
Bachelor of Science in Business Administration, Finance

Fordham University   2012 — 2012

Glenwood High School   2008 — 2010

Experience
Confidential (Management Consulting)   October 2013 - Present
Sedona   October 2011 - August 2013
Ethos Medical Spa   October 2008 - November 2010
Advanced Aesthetics  October 2005 - August 2008
Lancome  September 2002 - August 2003
Hilton Hotels & Resorts   September 1996 - April 2002

Skills
Customer Service, Strategic Planning, Public Speaking, New Business Development, Management, Sales, Team Building, Leadership, Marketing Strategy, Budgets, Social Media, Event Planning, Event Management, Social Media Marketing, Training, Sales Management, Teaching, Social Networking, Coaching

Education
Medical Aesthetician   2007 — 2015
Licensed Medical Aesthetics, Aesthetics

Academy of Cosmetology and Esthetics NYC

Marymount Manhattan College

Experience
Hilton Hotels & Resorts   December 2014 - Present
Embassy Suites  February 2013 - December 2014
DoubleTree by Hilton  June 2011 - February 2013
Hampton  March 2009 - June 2011

Skills
Front Office, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Rooms Division, Hospitality, Property Management..., OnQ, Revenue Analysis, Resorts, Guest Service Management, Hotel Booking, Pre-opening, Reservation, Guest Recovery, Hotel Administration, Rooms Division..., Reservations

Education
Hilton Worldwide University   2013 — 2013
Management Development Program

Florida International University   2008 — 2010
Bachelor's degree, Hotel Management

Johnson and Wales University   2005 — 2007
AA, Hospitality Management

Experience
Hilton Hotels & Resorts   September 2015 - Present
Waldorf Astoria Orlando, Hilton Worldwide   December 2013 - Present
Hilton Orlando Bonnet Creek  August 2009 - Present
Omni Hotels  2008 - 2009
The Umstead Hotel and Spa  2007 - 2008

Skills
Hotels, Front Office, Property Management..., Rooms Division, OnQ, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Micros, Hospitality, Pre-opening, Guest Service Management, Opening Hotels, Revenue Analysis, Food & Beverage, Concierge Services, Customer Service, Catering, Hotel Booking, Restaurant Management, Management, Restaurants, Training, Payroll, Spa, Accounting, Taleo, Hiring Practices, Opera, Tourism, Pre-opening experience, Lodging, Guest Recovery, Hiring, Hotel Administration, Menu Development, Culinary Skills, Menu Costing, New Restaurant Openings, Wine, Employee Training, Food Service, Sanitation, Bartending, OnQ R, Serve Safe Certified, Rooms Division..., Housekeeping

Education
Le Cordon Bleu Orlando   2009 — 2011
Culinary Arts

East Carolina University   2003 — 2007
Bachelor of Science, Hospitality Management and Business Administration

Experience
Self-Employed  July 2015 - Present
Illinois Secretary of State  August 2014 - Present
Jay Neal Friedman, MAI   September 2011 - January 2015
Hilton Hotels & Resorts   May 2006 - September 2011
Pawlan, Blumenfeld, Miscinski & Associates LTD.   June 2003 - May 2006

Skills
Microsoft Office, QuickBooks, People Skills, Hospitality, Front Office, Hotels, Executive..., Commercial Real Estate, Appraisals, Notary Public, Administration, Customer Service, Office Management, Outlook, Problem Solving, Administrative..., Microsoft Word, Time Management, Microsoft Excel, Event Planning, PowerPoint, Social Media, Social Networking, Event Management

Education
City Colleges of Chicago-Wilbur Wright College   2010 — 2011
Business Administration and Management, General

Experience
Hilton Hotels & Resorts   April 2014 - Present
Hilton Hotels & Resorts   October 2013 - Present
HomeTeam Inspection Service  March 2012 - Present
Target  September 2012 - February 2013

Skills
Project Management, Microsoft Office, Photoshop, Home Inspections, Microsoft Excel, PowerPoint, Teamwork, Time Management

Education
Binghamton University   2014 — 2016
Bachelor's Degree, Economics

Rockland Community College   2012 — 2014
Liberal Arts and Sciences/Liberal Studies

Experience
Ritz Carlton Chicago  August 2015 - Present
Hilton Hotels & Resorts   May 2015 - August 2015
JW Marriott  July 2014 - May 2015
The Langham Chicago  April 2014 - May 2014
Four Seasons Hotels and Resorts  May 2011 - March 2014
Radio DePaul  December 2011 - April 2012
Menards  January 2010 - May 2011
American Eagle Outfitters  May 2009 - January 2010

Skills
Telephone Skills, Customer Service, Event Planning, Promotions, Time Management, PowerPoint, Word, Merchandising, Inventory Management, Scheduling, Microsoft Office, Data Entry, Excel, Customer Satisfaction, Customer Relations, Facebook, Event Management, Retail Management, Social Media, Public Speaking, Social Networking, Teamwork, Fundraising, Retail, Creative Writing, Microsoft Excel, Microsoft Word, Outlook, Press Releases, Public Relations, Social Media Marketing, Advertising, Process Scheduler, Store Management

Education
DePaul University

Quentin Road Christian High School   2002 — 2006

Experience
Hilton Hotels & Resorts   August 2015 - Present
Benton United Methodist Daycare   2015 - August 2015
Applebee's  January 2011 - June 2011
LSU Health Sciences Foundation  November 2008 - November 2010
Four Seasons Tanning Salon   June 2006 - July 2008
IEG Utilites, LLC   March 2007 - June 2008
Irish Environmental, LLC   April 2005 - February 2007

Skills
Planning, Organizing, Decorating, People Skills

Education
Centenary College of Louisiana   2013 — 2015
Bachelor’s Degree, Ethnic, Cultural Minority, Gender, and Group Studies

Bossier Parish Community College   2009 — 2013
Biology/Biological Sciences, General

Southern Arkansas University   2008 — 2009
Pre-Nursing Studies

Experience
Charleston Harbor Resort & Marina  February 2015 - Present
Charleston Harbor Resort & Marina  May 2013 - February 2015
Hilton Hotels & Resorts   August 2010 - January 2013
Bundeswehr  April 2004 - April 2010

Education
Schulzentrum des Sekundarbereiches II am Rübekamp Bremen   2010 — 2013
Hotelfachmann

Experience
Self-Employed  2009 - Present
Hilton Hotels & Resorts   October 2014 - February 2015
Rue Bourbon   2012 - 2014
Bourbon Street Blue Company   2012 - 2014
N'awlins Entertainment Group   2011 - 2013

Skills
Stocking and Ordering, Daytime Management, Auditioning..., Interviewing, Bartending, Physical Security, Sales Operations, Customer Service, Customer Relations, Social Promotion, Waiting, Cash Register, Cash Handling, Hosting Events, Multi-task & Handle..., Microsoft Office, Public Speaking, Social Media, Research

Education
University of New Orleans   2012 — 2016
Pure Mathematics

Delgado Community College   2011 — 2013
General Studies

Heritage Covenant High School   2006 — 2010
Graduate

Experience
India House Restaurants & Banquet   2014 - 2015
Beautiful City Tours Inc   2013 - 2014
The Marmara Collection   2011 - 2012
Hilton Hotels & Resorts   2010 - 2011
The Marmara Collection   2009 - 2010
Witt istanbul Suites   2008 - 2008
Caprice Gold Group   2006 - 2007
Blue Waters Club   2005 - 2006

Skills
Leadership, Customer Service, Customer Experience, Customer Relations, Hotels, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Customer Satisfaction, Customer Retention, Customer Experience..., Hotel Booking, Restaurants, Restaurant Management, Team Management, Team Motivation

Education
Adnan Menderes Üniversitesi   2005 — 2009
Bachelor’s Degree, Tourism and Hospitality Management

Sakarya Üniversitesi   2003 — 2005
Associate’s Degree, Tourism Management

Experience
Art beCAUSE Breast Cancer Foundation   June 2015 - Present
Framingham State University  September 2014 - Present
Danforth Art  June 2014 - Present
Tewksbury Country Club  May 2013 - Present
Hilton Hotels & Resorts   June 2011 - Present

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Event Planning, Communication, SPSS, Psychology, Nonprofits, Time Management, Community Outreach, Teamwork, Fundraising, Social Networking, Social Media, Training

Education
Framingham State University   2012 — 2016
Bachelor's Degree, Psychology, 3.66 GPA

Tewksbury Memorial High School   2007 — 2011
High School Diploma

Experience
Naples Grande Beach Resort  July 2015 - Present
Hilton Hotels & Resorts   April 2014 - August 2014
Foot Locker  April 2010 - December 2010
Laboratorio Clínico Fagot   June 2008 - June 2009

Skills
Customer Service, Management, Time Management, Sales, Event Planning, People-oriented, Creativity Skills, Hotel Management, Food & Beverage, PowerPoint, Microsoft Excel, Leadership, Communication, English, Event Management, Microsoft Office, Teamwork, Spanish, Microsoft Word

Education
Les Roches Marbella International School of Hotel Management   2015 — 2015
Master's Degree, Hospitality Administration/Management, Postgraduate

University of Puerto Rico-Rio Piedras   2009 — 2014
Bachelor of Arts (B.A.), Modern Languages-French & Portuguese

Institut catholique de Paris   2013 — 2013
French Studies, Summer Class

Experience
Loews Hotels  December 2014 - Present
Loews Hotels  June 2012 - December 2014
Loews Hotels  July 2001 - May 2011
Hilton Hotels & Resorts   October 1999 - June 2001
Delta Hotels and Resorts®  May 1997 - September 1999
Westin Hotels & Resorts  April 1994 - April 1997
Four Seasons Hotels and Resorts  October 1990 - April 1994

Skills
Hospitality Industry, Hospitality, Accounting, Operations Management, Shared Service Center, Team Leadership, Hospitality Management, Organizational..., Billing Services, Financial Services, Managerial Finance

Education
HEC Montréal

Experience
IMS Health  July 2015 - Present
SK&A  January 2004 - July 2015
Hilton Hotels & Resorts   2001 - 2004
Disneyland Resort  1998 - 2002

Skills
Blogging, HTML, SEO, Social Media, Facebook, SEM, Online Marketing, Social Media Marketing, PPC, YouTube, Google Adwords, Google Analytics, Web Analytics, Social Networking, SMO, Web 2.0, Email Marketing, Google Webmaster Tools, Pinterest, Twitter, LinkedIn, Photoshop, Direct Marketing, Copywriting, Web Design, Direct Mail, Digital Marketing, Lead Generation, Marketing, Integrated Marketing, Online Advertising

Education
California State University-Long Beach
Bachelor of Science, Management/Marketing

Experience
SUNY New Paltz  2014 - 2015
ibibo Web Pvt. Ltd.   May 2013 - July 2013
Hilton Hotels & Resorts   May 2013 - July 2013

Skills
Microsoft Office, Market Research, Teamwork, Marketing, Marketing Communications, Microsoft Excel, PowerPoint, Business Development, Event Management, Team Management, Customer Service, Advertising, Recruiting, CRM, Marketing Research, Public Relations, Online Advertising, Competitive Analysis, Product Marketing, Marketing Strategy, Microsoft Word, Management, SPSS, Research

Education
State University of New York at New Paltz   2014 — 2015
Master of Business Administration (MBA), Marketing

Amity Business School   2011 — 2013
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General

Delhi University   2008 — 2011
Bachelor of Commerce (B.Com.)

Experience
DePaul University  April 2014 - Present
DePaul University Campus Recreation  April 2013 - Present
Harry Caray’s Restaurant Group  January 2015 - March 2015
Hilton Hotels & Resorts   September 2014 - November 2014
A Moment In Time Wedding & Event Production   July 2014 - August 2014
Elite Property Management  June 2010 - August 2012

Skills
Hospitality, Customer Service, Time Management, Leadership, Organization, Communication, Event Planning, Program Management, PowerPoint, Teamwork, Public Speaking, Sales, Management, Community Outreach

Education
DePaul University   2012 — 2016
Bachelor of Science (BS), Hospitality Leadership

Experience
Lytx Inc.  December 2014 - Present
Lytx Inc.  February 2014 - December 2014
Voxox  August 2013 - December 2013
The Creative Group - Robert Half International   July 2012 - August 2013
Recruiter Writes   November 2011 - July 2013
Hilton Hotels & Resorts   May 2012 - July 2012
Spanglish   June 2010 - May 2011
Heathman Hotel Kirkland  December 2009 - June 2010
Junior Achievement of Washington  October 2008 - October 2009
Fairmont Hotels and Resorts  February 2008 - May 2008

Skills
Recruiting, Talent Acquisition, Human Resources, Applicant Tracking..., Staffing Services, Interviews, Resume Writing, Technical Recruiting, Salary Review, Customer Service, Temporary Placement, Databases, Copywriting, Social Media, Event Planning, Editing, Microsoft Office, Constant Contact, Delphi, Razors Edge, Atlassian JIRA, Meeting Matrix, Moderate Spanish Fluency

Education
San Francisco State University   2006 — 2008
Bachelors of Arts, Recreation/Commercial Tourism & Events

Butte College   2004 — 2006

Los Alamitos High School   1999 — 2003

Experience
Leisure Consultants   November 2014 - Present
Wyndham Hotel Group  November 2012 - October 2014
OMRAN - Oman Tourism Development Company   March 2010 - November 2012
HMH - Hospitality Management Holdings   May 2006 - December 2009
Grand Barbados Beach Resort - Barbados. WI   2005 - 2006
Rosewood Hotels & Resorts - The Mansion on Turtle Creek - A Rosewood hotel   2004 - 2005
Hilton Hotels & Resorts   December 1999 - March 2004
Engram Corporation   January 1996 - December 1999
Baylor Health Care System  1994 - 1999
RJ Reynolds - Nabisco International - Geneva - Switzerland   January 1992 - December 1995

Skills
Hotels, Budgets, Leadership, Business Development, Hotel Management, Hospitality, Hospitality Management, Hospitality Industry, Revenue Analysis, Resorts, Food & Beverage, Pre-opening, Restaurants, Tourism, Fine Dining, Rooms Division, Banquets, Management, Team Building, Catering, Operations Management, Negotiation, Front Office, Micros, Income Statement, Marketing, Yield Management, Food, Customer Satisfaction, Event Management, Restaurant Management, Menu Development, Entrepreneurship, Property Management..., Opening Hotels, Wine, OnQ, Guest Service Management, Leisure, Hotel Booking, Cost Control, Lodging, New Restaurant Openings, Concierge Services, Teamwork, Opera, Meeting Planning, Revenue Forecasting, Luxury, Culinary Skills

Education
IMD (International Institute for Management Development) - Business Programs   1991 — 1992
EMBA, MBA

Harvard Business School   1991 — 1991
Business, Strategic Marketing Management

Yale University - Yale School of Management   1991 — 1991
Business, Leadership and decision making in organizations

Glion Institute of Higher Education   1983 — 1985
Hotel, Tourism and Healthcare Management, Hospitality Administration/Management, BA

Experience
Microsemi Corporation  May 2012 - Present
Microsemi  October 2011 - May 2012
Creative Artists Agency  March 2011 - November 2011
Rauxa Direct  February 2009 - December 2010
Hines Horticulture  February 2008 - December 2008
Arbonne International  June 2006 - November 2007
Move Inc  2004 - 2005
ACC Capital Holdings  2003 - 2004
Hilton Hotels & Resorts   1999 - 2003

Skills
Business Analysis, ERP, Consulting, Business Intelligence, Project Management, Requirements Analysis, Process Improvement, Integration, Business Process, SDLC, Microsoft Dynamics AX, Oracle E-Business Suite, PeopleSoft Financial

Education
California State Polytechnic University-Pomona   1992 — 1998
Bachelor of Science, Business Administration

Experience
InterContinental Hotels Group  October 2013 - Present
iTesso   April 2008 - October 2013
MICROS Systems Inc  February 2004 - April 2008
Hilton Hotels & Resorts   November 2002 - February 2004

Skills
Project Management, Software Documentation, Integration, Unix, Business Intelligence, Training, Software Implementation, Analysis, Vendor Management, Troubleshooting, CRM, Business Analysis, Customer Satisfaction, HTML, Quality Assurance, Software Installation, Crystal Reports, Requirements Analysis, SQL, Leadership, Management, Active Directory, Security, Microsoft SQL Server, Technical Support, Cloud Computing, Databases, IT Management, SharePoint, Software Project...

Education
Dillard University   1998 — 2002
B.S, Computer Science

Experience
Cellular Sales  May 2012 - Present
Blackbaud  January 2008 - January 2009
Symantec  May 2006 - December 2007
Hilton Hotels & Resorts   November 2003 - August 2006

Skills
Sales, Sales Management, Marketing, Negotiation, Account Management, Training, Market Development, Nonprofits, Telecommunications, Enterprise Software, Antivirus, Backup Exec, Symantec Security, Razors Edge, Customer Service, Business Development

Education
College of Charleston   1997 — 2001
Bachelor’s Degree, Business

Experience
Remington Hotels  May 2015 - Present
HelmsBriscoe  August 2010 - May 2015
L'Auberge Lake Charles  September 2004 - July 2010
Wyndham Worldwide  February 2004 - September 2004
Hilton Hotels & Resorts   1999 - 2001
Performance Hospitality   1997 - 1999

Skills
Contract Negotiation, New Business Development, Sales Management, Event Management, Event Planning, Strategic Planning, Public Relations, Hospitality Management, Tourism, Team Leadership, Brand Development, Key Account Management, Market Analysis, Budgeting, Customer Relations, Pre-opening, Renovation

Education
Cornell University   2008 — 2008
Certification, Hotel Revenue Management

Cornell University   2008 — 2008
Certification, Financial Management

Northwestern University - Kellogg School of Management   2007 — 2008
Executive Education, Women's Senior Leadership, Strategy, Marketing & Sales

Prairie View A&M University   2001 — 2003
MBA

Loyola University New Orleans   1991 — 1995
BA, Political Science

Experience
Hilton Hotels & Resorts   January 2015 - Present

Skills
Event Planning, Marketing, Hospitality, Office Administration, Management, Food & Beverage, Spanish, Human Resources, Customer Service, Training, Leadership, Microsoft Office, Time Management, Restaurants, Event Management, Social Networking

Education
Coastal Carolina University   2009 — 2011
Bachelor of Science

Bentley University   2000 — 2002

Windham High School   1996 — 2000

Experience
Sheraton Detroit Novi Hotel  May 2012 - Present
American Society of Traininig & Development (ASTD)   August 2011 - December 2013
Northwest Ohio Human Resource Association (formerly known as TAHRA)   January 2011 - December 2012
The University of Toledo  October 2008 - May 2012
Owens Community College  2006 - 2008
Westin Hotels & Resorts  2003 - 2006
Lakeside Chatauqua Association & Hotels   2000 - 2003
Wyndham Worldwide  1997 - 2000
Hilton Hotels & Resorts   January 1994 - December 1997
Holiday Inn Hotel French Quarter   1992 - 1994

Skills
Organizational..., Leadership Development, Coaching, Mentoring, Team Building, Strategic Planning, Event Planning, Fundraising, Customer Service, Performance Management, Problem Solving, Supervisory Skills, Event Management, Budgeting, Social Media, Marketing Strategy, Interviewing, Customer Relations, Team Leadership, Staff Development, Hospitality, Management, Public Relations, Time Management, PowerPoint, Marketing, Human Resources, Public Speaking, Employee Relations, Sales Management, Hotels, Sales, Training, Leadership, Budgets, Social Networking, CRM, Hospitality Management, Marketing Communications, Long-term Customer..., Sales Process, Negotiation, Interviews, Account Management, Trade Shows, Recruiting, Social Media Marketing, Customer Satisfaction, Teamwork, Charismatic Leadership

Education
Spring Arbor University   2011 — 2013
Bachelor's, Organizational Development

Bowling Green State University   2006 — 2008
Bachelor's, ATE

Owens Community College   1987 — 1990
Associates, Hospitality Management

Experience
Captain Dave's Dolphin and Whale Watching Safari   April 2015 - Present
Private Residence  September 2014 - January 2015
U.S. Immigration and Customs Enforcement (ICE)   November 2012 - May 2014
Target  November 2009 - April 2013
United States Navy  August 2003 - October 2009
Hilton Hotels & Resorts   May 2002 - August 2003
Berlitz International, Inc.   2001 - 2002

Skills
Security Clearance, Intelligence, National Security, Top Secret, Intelligence Analysis, Military Training, Military Experience, Military Operations, Computer Security, Military, DoD, Microsoft Office, Office Administration, Front Office, File Management, Mail, Communication, Phone Etiquette, Clerical Skills, Organization Skills, Time Management, Apple Software, Interpersonal Skills, Foreign Languages, Cash Handling, Privacy Protection, Retail, Customer Service, Problem Solving, Information Security, Writing, Document Management, Analytical Skills, Teamwork

Education
Arizona State University   2013 — 2014
Master of Arts (M.A.), Criminal Justice

Arizona State University   2012 — 2013
Bachelor of Arts (B.A.), Psychology

Defense Language Institute   2003 — 2005
AA, Korean

University of Alaska Fairbanks   1997 — 1998

Experience
Disney Parks & Resorts  July 2011 - Present
Hilton Hotels & Resorts   July 2002 - July 2011
Gucci  June 1989 - July 2002

Skills
Water Safety, Water Management, Lifeguarding, Scuba Diving, Workplace Safety, Tourism, Management, Rooms Division, Front Office, Budgets, Yield Management, Event Management, Catering, Banquets, Customer Service, Forecasting, Public Relations, Restaurant Management, Event Planning, Team Building

Education
Boise State University

University of Hawaii-West Oahu

Experience
Hilton Hotels & Resorts   September 2015 - Present
Fairmont Grand Del Mar  September 2014 - September 2015
DiamondHead Beach Resort & Spa   June 2010 - July 2014
Naples Philharmonic Center for the Arts   October 2009 - May 2014
NYLO Dallas/Las Colinas Hotel   May 2009 - August 2009

Skills
Hospitality, Food & Beverage, Banquets, Budgets, Sales, Micros, Front Office, Human Resources, Rooms Division, Recruiting, Yield Management, Hospitality Industry, Leadership, Customer Satisfaction, Hotel Booking, Employee Relations, Customer Service, Resorts, Opera, Fine Dining, Hospitality Management, Luxury, Event Management, MICROS, Property Management..., Inventory Management, Pre-opening, Training, Management, Open Table

Education
Florida Gulf Coast University   2006 — 2010
Bachelor of Science, Resort & Hospitality Management

Clearwater Central Catholic High School   2002 — 2006

Experience
Hilton Worldwide  April 2015 - Present
Westin Hotels & Resorts  December 2014 - Present
Aloft Baltimore-Washington Intl Airport   April 2014 - September 2014
Hilton Hotels & Resorts   August 2013 - April 2014
B&B Customs   February 2009 - July 2013
Brad Medley Photography   April 2003 - January 2009
The Picture People  2002 - 2005
Ritz Camera & Image  January 2000 - 2002

Skills
Competitive Analysis, Management, Marketing, Forecasting, Training, Business Planning, Sales, Advertising, Budgets, Analysis, Product Development, Strategic Planning, Customer Satisfaction, Market Planning, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Revenue Analysis, Front Office, Customer Service, Hotels, Hiring

Education
Anne Arundel Community College   2007 — 2009
Advertising and Sales Promotion

Broadneck High School   1998 — 2001

Experience
Fairmont Hotels & Resorts  April 2013 - Present
Fairmont Hotels and Resorts  March 2007 - Present
Fairmont Hotels and Resorts  April 2004 - March 2007
Hilton Hotels & Resorts   May 2002 - April 2004
Fairmont Hotels and Resorts  May 2002 - April 2004
McDonald's  June 2000 - May 2002

Skills
Front Office, Hospitality, Customer Service, Cpr Certified, Supervisory Skills, Teamwork, Word, Excel, Food & Beverage, Tourism, Guest Service, Hospitality Management, Guest Satisfaction, Opera, Inventory Management, Customer Satisfaction, Time Management, Management, Hospitality Industry, Hotels, Hotel Management

Education
British Columbia Institute of Technology   2010 — 2015
Certificate, Human Resource Management

Tourism Training Institute   2001 — 2002
Diploma, Hotel Management

Experience
Airborne Media Group   May 2012 - January 2013
Mercury Payment Systems  September 2009 - May 2012
Hilton Hotels & Resorts   September 2002 - September 2006

Skills
Eye For Detail, Identifying New..., Sales Driven, Business Analysis, Process Improvement, Access, Credit Cards, SharePoint, Finance, Team Leadership, Software Project..., Troubleshooting, Hardware, Software Installation, Networking, Customer Service, Technical Support

Education
Fort Lewis College   2000 — 2005
B.A. Business Administration, Finance

Experience
Rdc Golf Group Inc / Shackamaxon Country Club   January 2015 - Present
Ome Caterers / Shackamaxon Country Club   October 2012 - December 2014
The Palace at Somerset Park Conference Center  February 2012 - August 2012
Hilton Hotels & Resorts   May 2008 - February 2012

Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management

Education
Fairleigh Dickinson University   2003 — 2007
Bachelor's degree, Hospitality and Tourism Management

Experience
FirstService Residential Florida  July 2009 - Present
Fisher Island Holdings, LLC   December 2004 - January 2009
Fisher Island Club  2005 - 2008
Fisher Island Coomunity Association Inc   2005 - 2008
Grove Towers Condominium Association inc   1994 - January 2005
Coldwell Banker ( Jeannie Baker, Wimbish)   1995 - 2005
Hyatt Hotels Corporation  1987 - 1994
Hilton Hotels & Resorts   1983 - 1983
SAVOY International Hotels and Resorts   1982 - 1982

Education
Florida International University   1984 — 1987
Master's of Science

Cornell University   1983 — 1983
Hospitality Administration/Management

Centre International de Glion - Montreux - Switzerland
Hospitality Management

Experience
Atieva  July 2015 - Present
Stanford Hotels  2015 - 2015
Applied Materials  July 2014 - September 2014
Synopsys  June 2013 - September 2013
NASA Ames Research Center  June 2010 - September 2012
QB3  June 2009 - August 2009
BART  June 2008 - August 2008
SMG/ Moscone Center  June 2007 - August 2007
Hilton Hotels & Resorts   June 2006 - August 2006

Skills
New Business Development, Matlab, PTC Pro/Engineer, Scanning Electron..., TGA, Lathe, Milling, CES, Instron, X-ray Diffraction..., Differential Scanning..., Thermogravimetric..., Metallography

Education
California Polytechnic State University-San Luis Obispo   2011 — 2015
Bachelor of Engineering (BEng), Materials Engineering, Junior

Crystal Springs Uplands School   2007 — 2011

Experience
Cobb County Schools  August 2004 - Present
Hilton Hotels & Resorts   May 1998 - July 2004
Sheraton Gateway Atlanta   January 1995 - May 1998
Hyatt Regency Atlanta  June 1987 - January 1995

Skills
Christian, Teaching, Choir Director, Organist, Special Education, Lesson Planning, Classroom Management, Differentiated..., Classroom, Elementary Education, Curriculum Design, Curriculum Development, Tutoring, K-12, Literacy, Educational Leadership, Educational Technology, Teacher Training, Instructional Technology

Education
Walden University   2013 — 2016
Doctor of Education (EdD), Special Education Administration

Grand Canyon University   2011 — 2012
Master of Special Education, Special Education

Armstrong State University
Bachelor of Music Education, Music Education

Experience
Hilton Hotels & Resorts   April 2008 - Present
Champs Sports  January 2007 - February 2010
KB Toys  August 1996 - February 2007

Skills
Multi-Unit Management, Sales Management, Visual Merchandising, Strategic Hiring, Team Building, Team Mentoring, Operational Efficiency, Profit/Loss..., Auditing, Inventory Management, Loss Prevention, Cross Merchandising, Time Management

Education
Northern Arizona University   2004 — 2008
Microbiological Sciences and Immunology

Creighton University   1993 — 1994
Undergraduate Coursework