Hilton Reservations & Customer Care

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Hilton Reservations & Customer Care Employees

Employee
Years
Job
Industry
Donna Tharp Donna Tharp Dallas/Fort Worth Area Details
Donna Tharp's Hilton Reservations & Customer Care Experience April 2004 - April 2010
Job Adult Education Manager; Girl Scouts of Northeast Texas
Industry Nonprofit Organization Management
Experience
Girl Scouts of Northeast Texas  April 2010 - Present
HRCC  April 2004 - April 2010
Hilton Reservations & Customer Care   April 2004 - April 2010
Macys  August 1989 - December 1992
Former TX Attorney General Mattox Campaign Office   September 1986 - January 1988
KVCT TV 19 - Victoria, TX   August 1984 - December 1985

Skills
Adult Education, Training, Curriculum Design, Event Planning, Instructor-led Training, Program Management, Team Building, Public Speaking, Girl Scout Leadership..., Storyboarding, Leadership, Volunteer Management, Staff Development, Employee Training, Recruiting, Management, Leadership Development, Customer Service, Nonprofits

Education
Art Institute of Dallas
Design Principles

Magdalena Lala Gonzales Magdalena Lala Gonzales Dallas/Fort Worth Area Details
Magdalena Lala Gonzales's Hilton Reservations & Customer Care Experience 2002 - December 2013
Job MultiUnit General Ledger Accounting/Hospitality/Budgeting & Forecasting/Financial Analysis/Staff Development
Industry Hospitality
Experience
Hilton Reservations & Customer Care   2002 - December 2013
Hilton Reservations & Customer Care   1999 - 2002
Hilton Reservations & Customer Care   1996 - 1999
Hilton Reservations & Customer Care   1984 - 1996

Skills
Accounting, Revenue Analysis, Accounts Payable, Hospitality, Forecasting, Leadership, Team Leadership, Financial Analysis, Finance, Analysis, Budgets, Financial Reporting, Auditing, Income Statement, Operations Management, Sarbanes-Oxley Act, P&L, Management

Education
Jose P. Rizal University
Bachelor of Science, Accounting

Joe Engledow Joe Engledow San Francisco Bay Area Details
Joe Engledow's Hilton Reservations & Customer Care Experience January 2006 - September 2006
Job Technical Support at Promise Technology
Industry Computer Hardware
Experience
Promise Technology  November 2011 - Present
Ibexa Press   November 2008 - Present
Support Guy Joe   March 2009 - December 2013
Promise Technology  January 2010 - May 2011
Google  November 2007 - November 2008
Astreya Partners  November 2007 - November 2008
Robert Half Technology  January 2007 - July 2007
PDF Solutions  January 2007 - July 2007
Hilton Reservations & Customer Care   January 2006 - September 2006
Comfort Inn West Hazleton   August 2003 - January 2006

Skills
Technical Writing, Laptops, Linux, RAID, System Administration, iSCSI, Fibre Channel, Project Management, OS X, Hardware, Computer Hardware, Software Installation, Operating Systems, Technical Support, Software Documentation, Windows XP, Testing, Troubleshooting, Windows 7, Windows Vista, Management, DNS, Help Desk Support, Networking, Ubuntu, Computer Repair, CRM, Servers, Android, Storage, Windows Server, SAN, TCP/IP, VPN, Network Security, Cloud Computing, Information Technology, Enterprise Storage, VMware, XP, Virtualization, Customer Service, Windows, Thunderbolt, SCSI, SAS, System Deployment, Red Hat Linux, Unix, Storage Area Networks

Education
Angelo State University   1994 — 1996

Texas A&M University   1992 — 1993
CS/EE

Sarah McCutcheon Sarah McCutcheon Greater Seattle Area Details
Sarah McCutcheon's Hilton Reservations & Customer Care Experience January 2007 - July 2007
Job Customer Relations Manager at Target Focus Training
Industry Health, Wellness and Fitness
Experience
Target Focus Training   February 2012 - Present
WellPoint, Inc  September 2007 - December 2011
WellPoint, Inc.   September 2007 - August 2008
Hilton Reservations & Customer Care   January 2007 - July 2007
Interpac Yachts, Inc   February 2006 - October 2006
Aqua Adventures Kayak Center, Inc   June 2005 - February 2006
GSA Western Service Center   August 2004 - May 2005
ANZCRO Pacifica LLC   July 2003 - August 2004
Sound Transit  July 2002 - June 2003
Washington State Ferries  June 2001 - July 2002

Skills
Office Administration, Data Analysis, Project Coordination, Promotions, Product Marketing, Bookkeeping, Interviewing, Training Presentations, Travel Planning, Progress Reports, Team Leadership, Business Analysis, Business Requirements, Business Reporting, Database Management, Database Administration, Microsoft Office, Staff Training, Document Management, Report Writing

Education
University of Phoenix   2008 — 2010
Associates of Arts, Business

Pamala Griffis Pamala Griffis Dallas/Fort Worth Area Details
Pamala Griffis's Hilton Reservations & Customer Care Experience January 2007 - February 2014
Job Experienced Customer & Sales Support
Industry Wholesale
Experience
PLUSTAR INC   March 2009 - Present
HILTON RESERVATIONS & CUSTOMER CARE   January 2007 - February 2014
Newark Electronics  October 2003 - November 2008
Fisher Scientific  December 1994 - June 2001
TDIndustries  May 1989 - December 1994

Skills
Invoicing, Order Entry, Hotels, Customer Relations, Microsoft Office, Customer Satisfaction, Sales Support, Customer Service, Telephone Skills, Pricing, Outlook, Data Entry, Customer Retention, Call Center, Vendor Relations, AS400, PowerPoint, Word, Excel, Problem Solving, Customer Experience, Accounts Receivable, Access, Key Account Management, Purchasing

Education
University of Oklahoma   1983 — 1985
Business Administration and Management, General

El Reno College   1980 — 1983
AA, Business

Richland College
Business

Carol Frost, SPHR Carol Frost, SPHR Los Alamos, New Mexico Details
Carol Frost, SPHR's Hilton Reservations & Customer Care Experience June 2005 - April 2007
Job Director, Training and Communications at The Akal Group
Industry Public Safety
Experience
The Akal Group  September 2014 - Present
SOC-LA  June 2011 - Present
Taos County  2010 - 2011
Assurant Solutions  April 2007 - June 2010
Assurant  April 2007 - June 2010
Hilton Reservations & Customer Care   June 2005 - April 2007
Hilton Reservations Worldwide  2005 - 2007
Los Alamos National Bank  April 2004 - June 2005
GE-Zurich  2001 - 2003
Los Alamos National Laboratory  1994 - 2000

Skills
Customer Retention, Taleo, Performance Management, Recruiting, Human Resources, Employee Relations, PeopleSoft, Temporary Placement, Applicant Tracking..., Employee Benefits, Talent Acquisition, Deferred Compensation, Management, Call Centers, Workforce Planning, Sourcing, Organizational..., Process Improvement, College Recruiting, Training

Education
University of Phoenix   1998 — 2000
MA, Organizational Management

The University of New Mexico   1996 — 1998
BS, Psychology, Biology

Erin Shell Erin Shell Orlando, Florida Details
Erin Shell's Hilton Reservations & Customer Care Experience May 2006 - July 2008
Job Vacation Advisor 1 Disney Vacation Club
Industry Hospitality
Experience
Disney Vacation Club  June 2014 - Present
The Walt Disney Company  October 2012 - June 2014
Dr. Jon E. Shell, DDS   August 2011 - April 2012
Inn at Christmas Place   July 2009 - July 2011
Bent Creek Golf Village   July 2008 - May 2009
Hilton Reservations & Customer Care   May 2006 - July 2008

Skills
Hospitality, Customer Service, Hotels, Hospitality Industry, Tourism

Education
East Tennessee State University   1996 — 2005
B.A., Spanish