Hilton Reservations and Customer Care
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Hilton Reservations and Customer Care Employees
Employee
Years
Job
Industry
Cerissa Powdrill, CWP Cerissa Powdrill, CWP's Hilton Reservations and Customer Care Experience February 2006 - December 2011
Job Event Sales Manager at Holiday Inn Express & Suites
Industry Events Services
Experience
Holiday Inn Express & Suites October 2014 - Present
Events with Love December 2009 - Present
Hilton Reservations and Customer Care February 2006 - December 2011
Skills
Parties, Meeting Planning, Corporate Events, Hospitality, Event Management, Event Planning, Trade Shows, Customer Service, Hospitality Management, Private Events, Fundraising, Human Resources, Coordinating Events, Employee Relations, Receptions, Time Management, Leadership, Weddings, Management, Catering, Wedding Planning
Education
The University of Texas at Arlington 2009 — 2009
Certification, Wedding Planning
Collin County Community College 2008 — 2008
Certification, HR Management
Wiley College 1997 — 2002
Business, Mass Communications
Holiday Inn Express & Suites October 2014 - Present
Events with Love December 2009 - Present
Hilton Reservations and Customer Care February 2006 - December 2011
Skills
Parties, Meeting Planning, Corporate Events, Hospitality, Event Management, Event Planning, Trade Shows, Customer Service, Hospitality Management, Private Events, Fundraising, Human Resources, Coordinating Events, Employee Relations, Receptions, Time Management, Leadership, Weddings, Management, Catering, Wedding Planning
Education
The University of Texas at Arlington 2009 — 2009
Certification, Wedding Planning
Collin County Community College 2008 — 2008
Certification, HR Management
Wiley College 1997 — 2002
Business, Mass Communications
Isaiah Oputa Isaiah Oputa's Hilton Reservations and Customer Care Experience February 2010 - August 2010
Job AAA Insurance Policy Management specialist
Industry Insurance
Experience
AAA Texas insurance September 2014 - Present
Hilton Worldwide January 2013 - September 2014
Hilton Worldwide January 2011 - January 2013
Hilton Worldwide January 2011 - January 2013
Hilton Worldwide August 2010 - January 2011
Hilton Reservation August 2010 - January 2011
Hilton Reservations and Customer Care February 2010 - August 2010
Hilton Reservations February 2010 - August 2010
Minyards Grocery February 2006 - June 2008
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, OnQ, Front Office, Property Management..., Customer Service
Education
North Central Texas College 2011 — 2013
Tarleton State University 2007 — 2009
a 2007 graduate of DeSoto High School. I attended Tarleton State University were
Computer Engineering
AAA Texas insurance September 2014 - Present
Hilton Worldwide January 2013 - September 2014
Hilton Worldwide January 2011 - January 2013
Hilton Worldwide January 2011 - January 2013
Hilton Worldwide August 2010 - January 2011
Hilton Reservation August 2010 - January 2011
Hilton Reservations and Customer Care February 2010 - August 2010
Hilton Reservations February 2010 - August 2010
Minyards Grocery February 2006 - June 2008
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, OnQ, Front Office, Property Management..., Customer Service
Education
North Central Texas College 2011 — 2013
Tarleton State University 2007 — 2009
a 2007 graduate of DeSoto High School. I attended Tarleton State University were
Computer Engineering
Shelley Sheldon Shelley Sheldon's Hilton Reservations and Customer Care Experience September 2007 - July 2009
Job
Industry Human Resources
Experience
Industries: Manufacturing, Health, Wellness and Spa September 2013 - June 2014
Boy Scouts of America August 2009 - June 2013
Hilton Reservations and Customer Care September 2007 - July 2009
North Texas Society of Human Resource Managment October 2005 - October 2007
Texas Woman's University February 2006 - September 2007
Overhead Door Corp October 2005 - February 2006
Travelocity.com July 2002 - October 2005
Skills
Recruiting, Human Resources, Interviews, Leadership, Event Management, Employee Relations, Employee Benefits, Market Research, Onboarding, HR Policies, Time Management, Public Speaking, Leadership Development, HRIS, Applicant Tracking..., Budgets, Personnel Management, College Recruiting, Policy, Strategy, Customer Service, Research, Staff Development, New Hire Orientations, Manage Client..., Nonprofits, FMLA, Advertising, Talent Management, Organizational..., Payroll, Fundraising, Deferred Compensation, Forecasting, Training, Succession Planning, Talent Acquisition, Analysis, Strategic Planning, Benefits Administration, Coaching, Call Centers, Management, Resume Writing, System Administration, Hiring, Finance, Performance Management, Accounting, Employee Engagement
Education
Texas Woman's University 2000 — 2004
MBA and BBA, Business/ Human Resources/ Finance
Texas Woman's University 2000 — 2002
BBA, Business-HR/ Finance
Napa Valley Community College
Associates of Science, Behavioral Science/ Social Science
Industries: Manufacturing, Health, Wellness and Spa September 2013 - June 2014
Boy Scouts of America August 2009 - June 2013
Hilton Reservations and Customer Care September 2007 - July 2009
North Texas Society of Human Resource Managment October 2005 - October 2007
Texas Woman's University February 2006 - September 2007
Overhead Door Corp October 2005 - February 2006
Travelocity.com July 2002 - October 2005
Skills
Recruiting, Human Resources, Interviews, Leadership, Event Management, Employee Relations, Employee Benefits, Market Research, Onboarding, HR Policies, Time Management, Public Speaking, Leadership Development, HRIS, Applicant Tracking..., Budgets, Personnel Management, College Recruiting, Policy, Strategy, Customer Service, Research, Staff Development, New Hire Orientations, Manage Client..., Nonprofits, FMLA, Advertising, Talent Management, Organizational..., Payroll, Fundraising, Deferred Compensation, Forecasting, Training, Succession Planning, Talent Acquisition, Analysis, Strategic Planning, Benefits Administration, Coaching, Call Centers, Management, Resume Writing, System Administration, Hiring, Finance, Performance Management, Accounting, Employee Engagement
Education
Texas Woman's University 2000 — 2004
MBA and BBA, Business/ Human Resources/ Finance
Texas Woman's University 2000 — 2002
BBA, Business-HR/ Finance
Napa Valley Community College
Associates of Science, Behavioral Science/ Social Science
Jameka Calhoun Jameka Calhoun's Hilton Reservations and Customer Care Experience March 2003 - December 2006
Job Project Manager, Installations at Share One Inc.
Industry Information Technology and Services
Experience
Share One, Inc. February 2014 - Present
TEKsystems December 2013 - February 2014
HILTON HOTELS CORPORATION December 2007 - September 2011
HILTON RESERVATIONS AND CUSTOMER CARE March 2003 - December 2006
Hiton Reservation Worldwide February 2002 - March 2003
Hilton Reservations Worldwide March 2000 - February 2002
Skills
Servers, Problem Solving, Documentation, Computer Hardware, Windows Server 2003, Printers, Scheduling, Workstations, Laptops, Software Installation, HP, Troubleshooting, Active Directory, Routers, Hardware, Outlook, Windows, Cisco, Operating Systems, XP, Operation, SQL, Deployment, Administration, Inventory Management, Call Center, Windows Server 2008 R2, Direct Access, VPN, Information Rights..., IPv6, IPv4, DHCP, Microsoft DNS, NPS, NAP, Group Policy, Backup & Restore, AD Certificate Services, WSUS, Active Directory Sites..., Department Budget..., Microsoft Office 2007, Microsoft Visio, Microsoft Project, Avaya Site..., Call Centers, Software Documentation, Windows Server, Windows XP
Education
The University of Memphis 1990 — 1999
Bachelor of Sciene, Computer Engineering Technology
The University of Memphis
B. S, Computer Engineering Technology
Share One, Inc. February 2014 - Present
TEKsystems December 2013 - February 2014
HILTON HOTELS CORPORATION December 2007 - September 2011
HILTON RESERVATIONS AND CUSTOMER CARE March 2003 - December 2006
Hiton Reservation Worldwide February 2002 - March 2003
Hilton Reservations Worldwide March 2000 - February 2002
Skills
Servers, Problem Solving, Documentation, Computer Hardware, Windows Server 2003, Printers, Scheduling, Workstations, Laptops, Software Installation, HP, Troubleshooting, Active Directory, Routers, Hardware, Outlook, Windows, Cisco, Operating Systems, XP, Operation, SQL, Deployment, Administration, Inventory Management, Call Center, Windows Server 2008 R2, Direct Access, VPN, Information Rights..., IPv6, IPv4, DHCP, Microsoft DNS, NPS, NAP, Group Policy, Backup & Restore, AD Certificate Services, WSUS, Active Directory Sites..., Department Budget..., Microsoft Office 2007, Microsoft Visio, Microsoft Project, Avaya Site..., Call Centers, Software Documentation, Windows Server, Windows XP
Education
The University of Memphis 1990 — 1999
Bachelor of Sciene, Computer Engineering Technology
The University of Memphis
B. S, Computer Engineering Technology
Mario Arenales's Hilton Reservations and Customer Care Experience November 2002 - November 2006
Job Insurance Pro for AAA (Auto Club Group)
Industry Insurance
Experience
AAA - Auto Club Group January 2011 - Present
Progressive November 2006 - November 2010
Hilton Reservations and Customer Care November 2002 - November 2006
Skills
Insurance, Analysis, Negotiation, Customer Service, Customer Relations, Microsoft Office, Underwriting, Call Center, Online Marketing, Word, Social Media Marketing, Problem Solving, Social Media, PowerPoint, Billing, Outlook, Customer Satisfaction, Benefits, Teamwork, Windows, Call Centers, Policy
Education
University of South Florida 1998 — 2002
Civil Engineering
Hillsborough High School 1994 — 1998
High School Diploma, General education
AAA - Auto Club Group January 2011 - Present
Progressive November 2006 - November 2010
Hilton Reservations and Customer Care November 2002 - November 2006
Skills
Insurance, Analysis, Negotiation, Customer Service, Customer Relations, Microsoft Office, Underwriting, Call Center, Online Marketing, Word, Social Media Marketing, Problem Solving, Social Media, PowerPoint, Billing, Outlook, Customer Satisfaction, Benefits, Teamwork, Windows, Call Centers, Policy
Education
University of South Florida 1998 — 2002
Civil Engineering
Hillsborough High School 1994 — 1998
High School Diploma, General education
Angela Stockton's Hilton Reservations and Customer Care Experience October 2005 - June 2008
Job Customer Service Representative II at GreatCall
Industry Telecommunications
Experience
GreatCall August 2015 - Present
Fusion Contact Centers, LLC October 2012 - July 2015
Fusion Contact Centers, LLC August 2012 - October 2012
Fusion Contact Centers, LLC February 2012 - August 2012
Hilton Reservations and Customer Care October 2005 - June 2008
Skills
Training, Visual Communication, Curriculum Development, Classroom Management, Learning Management..., Document Management, Customer Service, Sales, Technical Support, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, Team Building
Education
Fashion Institute of Design & Merchandising
Graphic Design
GreatCall August 2015 - Present
Fusion Contact Centers, LLC October 2012 - July 2015
Fusion Contact Centers, LLC August 2012 - October 2012
Fusion Contact Centers, LLC February 2012 - August 2012
Hilton Reservations and Customer Care October 2005 - June 2008
Skills
Training, Visual Communication, Curriculum Development, Classroom Management, Learning Management..., Document Management, Customer Service, Sales, Technical Support, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, Team Building
Education
Fashion Institute of Design & Merchandising
Graphic Design
Leslie Floyd Leslie Floyd's Hilton Reservations and Customer Care Experience June 2006 - July 2007
Job Sr. Director, Human Resources at White Energy
Industry Human Resources
Experience
White Energy April 2014 - Present
Future Payment Technologies September 2007 - March 2014
Crescent Processing Company September 2007 - 2014
Hilton Reservations and Customer Care June 2006 - July 2007
Expedia / Hotels.com February 2003 - May 2006
AT&T Broadband / Comcast January 2001 - January 2003
Avnet, Inc. May 1997 - December 2000
Skills
Employee Relations, Investigations, Performance Management, Succession Planning, Coaching, Organizational..., Employee Engagement, Hiring, Compensation, Compliance, HR Policies, Benefits, Deferred Compensation, Employee Benefits, Talent Acquisition, Leadership, Training, Recruiting, Workforce Planning, Personnel Management, Labor Relations, Employment Law, HR Consulting, Employee Handbooks, Payroll, FMLA, EEOC, Legal Compliance, Strategic HR, Executive Management, Call Centers, ADP Payroll, Human Resources, Onboarding, Benefits Administration, Talent Management, Organizational Design
Education
Stephen F. Austin State University 1991 — 1995
BBA
White Energy April 2014 - Present
Future Payment Technologies September 2007 - March 2014
Crescent Processing Company September 2007 - 2014
Hilton Reservations and Customer Care June 2006 - July 2007
Expedia / Hotels.com February 2003 - May 2006
AT&T Broadband / Comcast January 2001 - January 2003
Avnet, Inc. May 1997 - December 2000
Skills
Employee Relations, Investigations, Performance Management, Succession Planning, Coaching, Organizational..., Employee Engagement, Hiring, Compensation, Compliance, HR Policies, Benefits, Deferred Compensation, Employee Benefits, Talent Acquisition, Leadership, Training, Recruiting, Workforce Planning, Personnel Management, Labor Relations, Employment Law, HR Consulting, Employee Handbooks, Payroll, FMLA, EEOC, Legal Compliance, Strategic HR, Executive Management, Call Centers, ADP Payroll, Human Resources, Onboarding, Benefits Administration, Talent Management, Organizational Design
Education
Stephen F. Austin State University 1991 — 1995
BBA
Jeff Bayne's Hilton Reservations and Customer Care Experience April 1998 - May 2008
Job Account Executive at In The News
Industry Consumer Services
Experience
In The News August 2013 - Present
Little Caesar's Pizza July 2008 - May 2012
Hilton Reservations and Customer Care April 1998 - May 2008
Skills
Sales, Training, Customer Service, Leadership, Sales Management, Inventory Control, Restaurants, Food, Time Management, Hotels, Management, Retail, Profit, Process Scheduler, Inventory Management, Call Centers, Employee Training, Hospitality, Budgets, Customer Satisfaction, Team Building, Event Planning, Operations Management, Food & Beverage, Hiring
Education
New England College 2014 — 2016
Bachelor's degree, Psychology, 3.91 GPA
Coach Training Alliance
Certified Life Coach
ServSafe National Food Safety Certified
In The News August 2013 - Present
Little Caesar's Pizza July 2008 - May 2012
Hilton Reservations and Customer Care April 1998 - May 2008
Skills
Sales, Training, Customer Service, Leadership, Sales Management, Inventory Control, Restaurants, Food, Time Management, Hotels, Management, Retail, Profit, Process Scheduler, Inventory Management, Call Centers, Employee Training, Hospitality, Budgets, Customer Satisfaction, Team Building, Event Planning, Operations Management, Food & Beverage, Hiring
Education
New England College 2014 — 2016
Bachelor's degree, Psychology, 3.91 GPA
Coach Training Alliance
Certified Life Coach
ServSafe National Food Safety Certified
Sandra McFatridge, CWPP, MBA's Hilton Reservations and Customer Care Experience January 2002 - January 2006
Job Sr. Manager Resource Planning CVS Health
Industry Insurance
Experience
CVS Caremark Corporation June 2014 - Present
Travelers February 2013 - June 2014
Medco January 2006 - October 2012
HILTON RESERVATIONS AND CUSTOMER CARE January 2002 - January 2006
CAPITAL ONE, FINANCIAL January 1998 - January 2002
MOBILECOMM January 1996 - January 1998
Hertz Rental car March 1989 - April 1996
Skills
Forecasting, Capacity Planning, Workforce Management, Call Center, Customer Service, Operations Management, Analytics, Problem Solving, Project Management, MS Project, PowerPoint, Microsoft Excel, Microsoft Word, eWFM, IEX Total View, Genesys, Aspect ACD, Avaya, Performance Measurement, Medicare, Call Center Development, Team Building, Cross-functional Team..., Cost Management, Budgets, Management, Business Process..., Black Belt, Healthcare, Leadership, Team Leadership, Analysis, Business Planning, Training, Strategy, Performance Improvement
Education
University of Phoenix 2005 — 2007
Master
Dallas Baptist University 1996 — 1998
Bachelor’s of Business Administration
Hope High School
CVS Caremark Corporation June 2014 - Present
Travelers February 2013 - June 2014
Medco January 2006 - October 2012
HILTON RESERVATIONS AND CUSTOMER CARE January 2002 - January 2006
CAPITAL ONE, FINANCIAL January 1998 - January 2002
MOBILECOMM January 1996 - January 1998
Hertz Rental car March 1989 - April 1996
Skills
Forecasting, Capacity Planning, Workforce Management, Call Center, Customer Service, Operations Management, Analytics, Problem Solving, Project Management, MS Project, PowerPoint, Microsoft Excel, Microsoft Word, eWFM, IEX Total View, Genesys, Aspect ACD, Avaya, Performance Measurement, Medicare, Call Center Development, Team Building, Cross-functional Team..., Cost Management, Budgets, Management, Business Process..., Black Belt, Healthcare, Leadership, Team Leadership, Analysis, Business Planning, Training, Strategy, Performance Improvement
Education
University of Phoenix 2005 — 2007
Master
Dallas Baptist University 1996 — 1998
Bachelor’s of Business Administration
Hope High School
Toni Clavie's Hilton Reservations and Customer Care Experience November 2005 - October 2006
Job Section 508 Analyst at Victor 12
Industry International Affairs
Experience
Victor 12 March 2014 - Present
Hilton Reservations and Customer Care November 2005 - October 2006
Department of Homeland Security September 2004 - November 2004
Skills
Marketing, International Relations, Legislation
Education
University of Central Florida 2011 — 2014
BSBA, Business Economics
Defense Acquisition University 2011 — 2011
Certification, Contract Management Support
Florida Agricultural and Mechanical University, College of Law 2008 — 2010
J.D., Law
University of Denver - Sturm College of Law 2008 — 2008
Law
Florida State University 2000 — 2005
B.A., Psychology, Humanities, International Affairs
Victor 12 March 2014 - Present
Hilton Reservations and Customer Care November 2005 - October 2006
Department of Homeland Security September 2004 - November 2004
Skills
Marketing, International Relations, Legislation
Education
University of Central Florida 2011 — 2014
BSBA, Business Economics
Defense Acquisition University 2011 — 2011
Certification, Contract Management Support
Florida Agricultural and Mechanical University, College of Law 2008 — 2010
J.D., Law
University of Denver - Sturm College of Law 2008 — 2008
Law
Florida State University 2000 — 2005
B.A., Psychology, Humanities, International Affairs
Bryan Thomason's Hilton Reservations and Customer Care Experience 1995 - Present
Job Vice President Human Resources at Hilton Hotels Corporation
Industry Hospitality
Experience
Hilton Hotels Corporation Vice President HR ConsultingHilton Worldwide2009 - Present
Hilton Reservations and Customer Care 1995 - Present
Hilton 1995 - Present
Hilton Reservations Worldwide 1995 - Present
Texas Industries, Inc June 1990 - October 1995
USG April 1989 - June 1990
USG March 1986 - April 1989
Skills
Employee Engagement, Onboarding, Union Avoidance, HRIS, Hospitality, Performance Management, Labor Relations, Succession Planning, Hotels, Employee Relations, Deferred Compensation, Human Resources, Talent Management, Recruiting, Incentive Programs, Benefits Administration, HR Policies, Workforce Planning, Talent Acquisition
Education
University of North Texas 1991 — 1993
Master of Business Administration (M.B.A.), Personnell and Industrial Relations
University of Florida 1982 — 1985
Bachelor of Business Administration (BBA), Management
Hilton Hotels Corporation Vice President HR ConsultingHilton Worldwide2009 - Present
Hilton Reservations and Customer Care 1995 - Present
Hilton 1995 - Present
Hilton Reservations Worldwide 1995 - Present
Texas Industries, Inc June 1990 - October 1995
USG April 1989 - June 1990
USG March 1986 - April 1989
Skills
Employee Engagement, Onboarding, Union Avoidance, HRIS, Hospitality, Performance Management, Labor Relations, Succession Planning, Hotels, Employee Relations, Deferred Compensation, Human Resources, Talent Management, Recruiting, Incentive Programs, Benefits Administration, HR Policies, Workforce Planning, Talent Acquisition
Education
University of North Texas 1991 — 1993
Master of Business Administration (M.B.A.), Personnell and Industrial Relations
University of Florida 1982 — 1985
Bachelor of Business Administration (BBA), Management
Shayla Peterman's Hilton Reservations and Customer Care Experience January 2013 - Present
Job HRCC Reservation Sales Specialist
Industry Graphic Design
Experience
Hilton Reservations and Customer Care January 2013 - Present
ClubZ In Home Tutoring August 2008 - November 2012
Skills
Adobe Acrobat, QuarkXPress, Art, Drawing, Painting, Microsoft Excel, Digital Photography, PowerPoint, Social Media, Microsoft Office, Customer Service, Acrylic Painting, Public Speaking, Sketching, Watercolor, Digital Imaging, Microsoft Word, Telephone Skills, Oil Painting, Data Entry, Administrative..., American Sign Language, Typography, Posters
Education
Southwest Florida College 2006 — 2008
Associate's degree, Graphic Design
Hilton Reservations and Customer Care January 2013 - Present
ClubZ In Home Tutoring August 2008 - November 2012
Skills
Adobe Acrobat, QuarkXPress, Art, Drawing, Painting, Microsoft Excel, Digital Photography, PowerPoint, Social Media, Microsoft Office, Customer Service, Acrylic Painting, Public Speaking, Sketching, Watercolor, Digital Imaging, Microsoft Word, Telephone Skills, Oil Painting, Data Entry, Administrative..., American Sign Language, Typography, Posters
Education
Southwest Florida College 2006 — 2008
Associate's degree, Graphic Design
Micah Meeks's Hilton Reservations and Customer Care Experience January 2007 - February 2009
Job Operations Analyst at Bank of America
Industry Banking
Experience
Bank of America March 2011 - Present
Bank of America January 2010 - February 2011
Bank of America August 2009 - December 2010
Bank of America March 2009 - January 2010
Countrywide/Bank of America February 2009 - August 2009
Hilton Reservations and Customer Care January 2007 - February 2009
Skills
Microsoft Office, Microsoft Works, Siebel, AS400, LAMP, SharePoint, Equator, LPS
Education
Richland Community College 2009 — 2012
Associates of Science, Nursing
Denison High School 1995 — 1999
High School Diploma, General
Bank of America March 2011 - Present
Bank of America January 2010 - February 2011
Bank of America August 2009 - December 2010
Bank of America March 2009 - January 2010
Countrywide/Bank of America February 2009 - August 2009
Hilton Reservations and Customer Care January 2007 - February 2009
Skills
Microsoft Office, Microsoft Works, Siebel, AS400, LAMP, SharePoint, Equator, LPS
Education
Richland Community College 2009 — 2012
Associates of Science, Nursing
Denison High School 1995 — 1999
High School Diploma, General
Dorothy Zazycki's Hilton Reservations and Customer Care Experience January 1997 - January 2002
Job null Professional
Industry Hospitality
Experience
Pocono Inn March 2009 - February 2010
Hilton Reservations Worldwide 1982 - 2009
Hilton Reservations and Customer Care January 1997 - January 2002
Education
Luzerne County Community College 2010 — 2012
Business Management
Luzerne County Community CollegeHazleton High School
Pocono Inn March 2009 - February 2010
Hilton Reservations Worldwide 1982 - 2009
Hilton Reservations and Customer Care January 1997 - January 2002
Education
Luzerne County Community College 2010 — 2012
Business Management
Luzerne County Community CollegeHazleton High School
David Gallahar's Hilton Reservations and Customer Care Experience August 2008 - April 2009
Job Office Manager/night Auditor at Glasbern
Industry Leisure, Travel & Tourism
Experience
Glasbern July 2010 - Present
Candlewood Suites® Hotels August 2009 - July 2010
Hilton Reservations and Customer Care August 2008 - April 2009
Holiday Inn Riverview 2005 - 2008
Skills
Accounting, Microsoft Word, Bookkeeping, PowerPoint, Microsoft Office, Auditing, Customer Service, Hotels, Leadership, Management, Marketing Strategy, Sales, Social Media, Strategic Planning, Team Building
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Information Technology
Glasbern July 2010 - Present
Candlewood Suites® Hotels August 2009 - July 2010
Hilton Reservations and Customer Care August 2008 - April 2009
Holiday Inn Riverview 2005 - 2008
Skills
Accounting, Microsoft Word, Bookkeeping, PowerPoint, Microsoft Office, Auditing, Customer Service, Hotels, Leadership, Management, Marketing Strategy, Sales, Social Media, Strategic Planning, Team Building
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Information Technology