Hilton Worldwide
Industry: Hospitality company
DescriptionHilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in 1919, the corporation is now led by Christopher J. Nassetta. Customer service: 0870 590 9090 Headquarters: McLean, Virginia, United States CEO: Christopher J. Nassetta (Oct 2007–) Subsidiaries: Hilton Hotels & Resorts, DoubleTree,
Hilton Worldwide List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Hilton Worldwide. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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7,582 Hilton Worldwide employees in database. Find out everything there's to know about Hilton Worldwide employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Hilton Worldwide Employees
Law Office of Ray Hall - Attorney at Law August 2014 - Present
Texas A&M University School of Law August 2013 - Present
Hilton Worldwide April 2013 - August 2013
PepsiCo October 2011 - April 2013
ProActive Business Solutions July 2011 - April 2012
DP Corp. LLC. May 2006 - April 2012
Verizon Wireless March 2007 - March 2010
Skills
Financial Analysis, Microsoft Office, Accounts Payable, Budgets, QuickBooks, Forecasting, Accounts Receivable, Inventory Management, Account Reconciliation, Customer Service, Team Building, Management, Sales, Invoicing, Time Management, Finance, Data Entry, Financial Reporting
Education
Texas A&M University School of Law 2013 — 2016
Doctor of Law (JD), Law
California State University-Sacramento 2007 — 2011
Bachelor's in Business Administration, Finance & International Business, 3.25
California State University-Sacramento 2007 — 2011
Bachelor of Business Administration (BBA), Finance and International Business
Texas A&M University School of Law
Doctor of Law (J.D.) Candidate
Hilton Worldwide 2014 - Present
University Pawn Loan, Inc. April 2012 - February 2014
Hollowell Chiropractic October 2011 - April 2012
Alliance Communication Services, Inc. May 2006 - September 2011
Skills
Customer Service, Human Resources, Management, Sales, Time Management, Team Building, Teamwork, Training
Education
Central Texas College 2014 — 2016
Accounting and Business/Management
Bryman College 2006 — 2006
Medical billing and coding, Medical Insurance Specialist/Medical Biller
Starwood Hotels & Resorts Worldwide, Inc. October 2013 - Present
Hilton Worldwide September 2011 - October 2013
Southern Lakes Credit Union October 2009 - June 2011
Skills
Accounting, Bank Reconciliation, Financial Statements, Finance, Analysis, Auditing, Tax, Balance, Customer Service, Account Reconciliation
Education
Carthage College 2008 — 2011
Bachelor of Arts (BA), Accounting
Carthage College 2008 — 2011
Bachelor of Arts (BA), Finance, General
Huntington National Bank July 2015 - Present
Huntington National Bank May 2015 - July 2015
Huntington National Bank November 2014 - May 2015
Huntington National Bank March 2014 - November 2014
Maggiano's Little Italy March 2012 - June 2013
North American Office Solutions July 2011 - January 2012
Hilton Worldwide June 2010 - October 2011
Skills
Sales, Leadership, Selling, New Business Development, Hospitality, Wine, Food, Customer Service, Team Building, Sales Operations, Sports, College Recruiting, Social Media Marketing, CRM, Food & Beverage, PowerPoint, Account Management, Event Management, Public Speaking, Customer Retention, Sales Management, Management, Coaching, Time Management, Microsoft Office, Strategic Planning
Education
Columbus State University 2003 — 2007
Bachelor of Science, Sociology
Central Alabama Community College 2002 — 2003
Children's Medical Center November 2012 - Present
Protection one April 2010 - April 2011
Harley Davidson Financial Services January 2010 - April 2010
Capital One January 2009 - April 2009
Hilton Worldwide August 2008 - January 2009
Brinks Home Security August 2003 - April 2008
Aegis Group plc November 2000 - April 2003
Skills
Customer Service, Employee Relations, Human Resources, Microsoft Office, Recruiting, Team Building, Call Centers, Negotiation, Training, Time Management, Outlook, Customer Satisfaction
Education
Cedar Valley College 2003 — 2005
Criminal Justice and Corrections
W. W. Samuell 1995 — 1999
Hilton Worldwide August 2014 - August 2015
Global Security Concepts August 2013 - May 2014
United States Marine Corps January 2011 - October 2013
United States Marine Corps December 2011 - March 2012
United States Marine Corps January 2007 - December 2010
Skills
Dependable Team Player, Great communications..., Leadership, Integrity, Determination, Interpersonal Skill, Adaptability, Supervisory Skills, Organization, Inventory Management, Close Attention to..., Military Operations, Teaching, Military Training, Professional Services, Security, MIlitary Communications, Amateur Radio Operator, Weapons & Tactics..., Network Security, Weapons Handling, Combat, Marksmanship, Exercises, Active DoD Secret..., Range Safety, Combat Lifesaver, Weapons
Education
Cerritos College 2015 — 2017
El Camino College-Compton Center 2006 — 2006
Paramount High School 2002 — 2006
High School, High School/Secondary Diplomas and Certificates
Hilton Worldwide October 2012 - Present
Hilton Worldwide October 2007 - October 2012
Hilton San Diego Mission Valley June 2005 - October 2007
HEI 2005 - 2007
Skills
Revenue Analysis, Hospitality Industry, Yield Management, Hospitality Management, Hotels, Hotel Management, Front Office, Pre-opening, Property Management...
Education
California State University-San Bernardino 2003 — 2005
BA, Sociology/ Social Work
Adventure Associates July 2014 - Present
Energy Future Holdings December 2013 - February 2014
Alon USA November 2013 - December 2013
Kemper Corporation November 2012 - March 2013
Romanyk Consulting Corp February 2012 - November 2012
Hilton Worldwide November 2011 - January 2012
Faulkner Design Group May 2011 - October 2011
The Exchange March 2008 - October 2010
Warrior Group September 2006 - February 2008
Smart Start MN January 2006 - September 2006
Skills
Christian Ethics, Access, Access Database, Accounts Payable, Accounts Receivable, Account Reconciliation, A/R collections, AS400 Administration, Benefits Administration, Contract Management, Deltek, Essbase, Federal Government, Government Contracting, Government Procurement, Job Costing, Local Government, Mas 90, Microsoft Excel, Microsoft Dynamics, Notary, Office Management, Oracle R12 Financials, Payroll, Peachtree, PeopleSoft, PowerPoint, PMIS, QuickBooks, ReconNet, Signing Agent, State Government, Staff Supervision, Tracker, WAWF, Vlookup
Education
Center for Advanced Legal Studies 2013 — 2014
AAS, Paralegal Studies
El Centro College 2012 — 2012
Paralegal
PowerPlay Mobile March 2015 - Present
Hilton Worldwide May 2012 - May 2015
T-Mobile August 2005 - February 2011
Skills
Customer Satisfaction, Microsoft Office, Social Media, Sales, PowerPoint, Customer Service, Direct Sales, Customer Experience, Team Leadership, Microsoft Excel, Marketing, Management, Leadership, Recruiting, Training, Event Planning, Social Networking, Team Building, Employee Relations, Event Management, Social Media Marketing, Outlook
Education
University of North Carolina at Wilmington 2013 — 2015
Bachelors of Science, Business, Management, Marketing, and Related Support Services, 3.3
Cape Fear Community College 2010 — 2012
Associate's degree, Pre-Business
Hilton Worldwide October 2013 - December 2014
Skills
Typing, Hospitality, Film, Customer Service, Budgets, Coaching, Teaching
Education
Argosy University-Phoenix Online Division 2011 — 2014
Bachelor's Degree, Psychology
Central Texas College 2001 — 2003
Associate's Degree, Radio and Television
Pier 2620 Hotel July 2015 - Present
Ten Group March 2015 - Present
LesConcierges June 2013 - March 2015
Fairmont Heritage Place Ghirardelli San Francisco December 2012 - June 2013
KHM Travel Group May 2010 - June 2013
Joie de Vivre Hotels - Commune Hotels & Resorts January 2010 - January 2012
Hampton November 2007 - January 2010
Triton Distribution Systems January 2005 - November 2007
Hilton Worldwide April 2002 - January 2005
Rajah Travel Corporation April 1997 - April 2002
Skills
Customer Service, •Excellent research,..., •Skilled at managing..., •Professional attitude..., •Bilingual English /..., Hospitality, Strong in Sales and..., Tourism, Tourism Management, Hospitality Management, Accounts Payable, Accounts Receivable, General Ledger, Income audit, Global Distribution..., Sabre, Apollo GDS, Amadeus GDS, Training & Development, Airline Reservations, General Cashiering, Sales, Customer Satisfaction, Hotels, Hospitality Industry, Event Planning
Education
Centro Escolar University 1994 — 1997
Bachelor of Science (B.S.), Tourism and Travel Services Management
Tech Data March 2014 - Present
Tech Data July 2012 - March 2014
Tech Data November 2011 - July 2012
Tech Data March 2011 - November 2011
Hilton Worldwide May 2010 - March 2011
Skills
Marketing, Email Marketing, Lead Generation, Sales Process, Sales Operations, Salesforce.com, Advertising, Event Planning, Account Management, Sales, Customer Retention, Sales Management, B2B, Event Management, SaaS, Product Management, Product Marketing, Direct Sales, Business Strategy, Go-to-market Strategy, Marketing Research, Multi-channel Marketing, Solution Selling, Strategic Partnerships, Demand Generation, Cloud Computing, Partner Management, Channel Partners, CRM, Marketing Strategy, Business Development
Education
Saint Leo University 2013 — 2015
Master of Business Administration (MBA)
Chestnut Hill College 2005 — 2009
B.S., Communications and Technology
Conestoga Valley
Hilton Worldwide January 2012 - Present
Skills
Hotel Management, Revenue Analysis, Food & Beverage, Micros, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Front Office
Education
CSUSB 2010 — 2012
Bachelor of Arts (B.A.), History
Hilton Worldwide RMCC Americas January 2014 - Present
Hilton Worldwide October 2010 - Present
Hilton Worldwide - RMCC Americas March 2013 - 2014
Hilton Worldwide - Hilton San Diego Bayfront December 2011 - March 2013
Hilton Worldwide - Hilton San Diego Bayfront June 2011 - December 2011
Hilton Worldwide - DoubleTree by Hilton Hotel San Diego - Mission Valley October 2010 - June 2011
Hillel - JUC Pittsburgh January 2009 - April 2010
State Farm Insurance - Bay View AFO June 2009 - August 2009
Apple June 2006 - January 2007
Skills
Policy Analysis, PBX, Microsoft Office, Excel, Spanish, Data Analysis, Problem Solving, Customer Service, Statistics, Economics, PowerPoint, Fundraising, Word, Outlook, Event Management, Customer Relations, Budgeting, Windows, Analysis, HTML, French, English, Guest Service, Inventory Management, Microsoft Excel, Microsoft Word, Hospitality, Revenue Analysis, Budgets, OnQ, Customer Satisfaction, Front Office, Yield Management, Management, Event Planning, Hotel Management, Training, Hotels, Property Management..., Hospitality Management, Rooms Division, Meeting Planning
Education
Carnegie Mellon University 2006 — 2010
Bachelor's Degree, BS Policy & Management
Carnegie Mellon University 2006 — 2010
Bachelor's Degree, BS Political Science
Harvest Seasonal Grill Moorestown February 2015 - Present
Dave Magrogan Group February 2015 - Present
Hand and Stone April 2014 - October 2014
Woodcrest Country Club May 2013 - August 2013
Brandywine Senior Living June 2012 - May 2013
Sun National Bank February 2011 - May 2012
Heathland Hospitality Group October 2003 - January 2011
Hilton Worldwide October 2002 - September 2003
The Mansion on Main Street October 2000 - September 2002
Zagara's Fresh Markets May 1996 - October 2000
Skills
Event Planning, Event Management, Cold Calling, Customer Relations, Sales Management, Customer Service, Team Building, Problem Solving, Negotiation, Strategic Planning, Coaching, Public Speaking, New Business Development, Customer Satisfaction, Supervisory Skills, Selling, Microsoft Office, Advertising, Excel, Public Relations, Account Management, Planning, Promotions, Contract Negotiation, Profitability, B2B, Team Leadership, Business Planning, Word, Mentoring, Fundraising, Microsoft Excel, Microsoft Word, Project Planning, Recruiting, Marketing Strategy, Management, Sales, Profit, Employee Training, Online Marketing, Human Resources, Hospitality, Trade Shows, Small Business, Sales Process, Social Networking, Leadership, Training, Time Management
Education
Richardson 2011 — 2011
Sales Management Certificate, Sales
Hilton Step it Up Sales 2006 — 2006
Step Up Sales Techniques and Brand Resources
The Restaurant School at Walnut Hill College 2003 — 2003
Catering Sales Management, Catering 101
Rutgers, The State University of New Jersey-Camden 1996 — 2000
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Aveda Inst. 1997 — 1997
The Art of Make-Up, Cosmetology, Barber/Styling, and Nail Instructor
Rizzieri Inst. 1996 — 1997
Cosmetology & Esthiology, Cosmetology & Esthiology
Camden County College 1994 — 1996
Associates Degree in Elementary Education, Elementary Education
Cherokee High School 1990 — 1994
High School, College Prep
Hilton Worldwide September 2014 - Present
Courtyard by Marriott January 2012 - September 2014
Sainsbury's August 2011 - January 2012
Skills
Microsoft Office, Customer Service, Marketing, Microsoft Excel, Team Leadership, Teamwork, Research, PowerPoint, Data Analysis, Market Research, Management, OnQ, OnQ R&I, FOSSE
Education
Chartered Institute of Marketing 2011 — 2011
Professional Diploma in Marketing, Marketing, In Progress
University of Surrey 2009 — 2010
Master of Science (MSc), Business Administration and Management, General, Merit
Hilton Worldwide February 2000 - Present
American Medical Association 1995 - 1999
Ada S. McKinley Foster Care October 1994 - June 1995
Skills
Microsoft Office, MS Project, Crystal Reports, Administration, Analysis, Documentation, Scheduling, PowerPoint, Software Documentation, Event Planning, Process Scheduler, Public Relations, SharePoint, Management, Hospitality, Team Building, Training, System Administration, Leadership, Strategic Planning, Customer Service, Microsoft Excel, Coaching
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MPA, Health Care
Chicago State University 2000 — 2004
B.S., Information Systems
Aktive Strength LLC July 2015 - Present
United States Department of Defense December 2010 - July 2015
Hilton Worldwide August 2009 - April 2011
Skills
Explosive Ordnance..., Explosives Safety, Explosives, Private Investigations, Loss Prevention..., Strategic Leadership, Government Contracting, Legal Research, Criminal Justice, Hazmat Operations, Risk Management, Occupational Health and..., Organizational..., Military, Security, Protection, Hazardous Materials, Security Clearance, Law Enforcement, Training, Military Experience, Government
Education
Chapman University, School of Law
Juris Doctor (J.D.), Law
Naval School of Explosive Ordnance Disposal 2011 — 2012
Graduate of NAVSCOLEOD
San Diego State University-California State University
Bachelor’s Degree, Bachelor of Science
Aliso Niguel High School
FirstService Residential May 2013 - Present
Interstate Hotels & Resorts January 2012 - May 2013
Hilton Worldwide July 2011 - October 2011
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - April 2011
Marriott International March 2007 - May 2009
Skills
OnQ, Property Management..., Rooms Division, Front Office, Micros, Concierge Services, Banquets, Guest Service Management, Event Planning, Customer Satisfaction, Bartending, Hotel Management, Hospitality Management, Food, Catering, Corporate Events, Up-selling, Social Media Marketing, Pre-opening, Revenue Analysis, Lodging, Hospitality, Restaurants, Yield Management, Opera, Hotels, Convention Services, Food & Beverage, Resorts, Opening Hotels, Tourism, Hospitality Industry, Training, Hotel Booking, Food, Meeting Planning
Education
Chattahoochee Technical College 2012 — 2014
Associate's degree, Marketing
Hilton Worldwide August 2015 - Present
Hilton Worldwide May 2013 - Present
Holiday Inn Express September 2012 - May 2013
Mirabeau Park Hotel December 2008 - September 2012
Discover Alaska Tours April 2008 - October 2008
Cape Fox Lodge October 2007 - June 2008
Holland America Line April 2004 - September 2007
Skills
Hospitality Management, Hospitality, Hotel Management, Hotels, Hospitality Industry, Resorts, Front Office, Pre-opening, Rooms Division, Property Management..., Yield Management, OnQ, Micros, Guest Service Management, Guest Recovery, Revenue Analysis
Education
Central Washington University 2003 — 2006
Bachelor's degree, Tourism and Travel Services Management
Spokane Falls Community College
Associate's degree, General Studies
Fathom April 2015 - Present
OnTrac May 2004 - March 2015
NAPM-AZ 2008 - 2009
Wells Fargo Bank February 2000 - May 2004
NAPM-Arizona Inc.. 2003 - 2004
Hilton Worldwide September 1997 - February 2000
MetLife September 1993 - November 1996
MetLife January 1991 - September 1993
Skills
Supplier Management, Contract Management, Negotiation, Cost Savings, Customer Service, Internal and External..., Change Management, Project Implementation, Supply Management, Internal & External, Strategic Sourcing, Travel Management, Transportation, Supply Chain Management, Management, Procurement, Supplier Evaluation, Contract Negotiation, Purchasing, Sourcing, Supply Chain, Forecasting, Strategy, Project Management, Warehousing, Logistics, Pricing, Supply Chain..., Continuous Improvement, Global Sourcing, Operations Management, Inventory Management, Spend Analysis, eSourcing, Logistics Management, Shipping, Materials Management, Supplier Negotiation, Transportation..., Supplier Development, E-procurement, Process Improvement, Leadership, Program Management
Education
Castleton University 1985 — 1989
BS Mass Media Communications, Communications
Whitesboro Senior High School 1982 — 1985
Regents Degree
Hilton Worldwide January 2006 - November 2014
One2One Group June 2004 - January 2006
Dynapharm Int'l. Inc February 2003 - February 2004
Crytal Mansion Int'l. Inc. April 2000 - February 2003
Aboitiz Transport System Corporation (now 2GO Group, Inc.) September 1999 - December 1999
Cosway Philippines, Inc. June 1996 - August 1999
Pacita Liner, Inc. June 1995 - June 1996
National Center for Mental Health July 1993 - December 1993
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management
Education
Centro Escolar University 1989 — 1994
Bachelor of Science (B.S.), Major in Psychology
GSN September 2012 - Present
GSN December 2010 - August 2012
Hilton Worldwide September 2010 - November 2010
L'Oreal S.A. May 2008 - August 2008
Skills
Advertising, Research, Marketing, Marketing Communications, Market Research, Marketing Strategy, Microsoft Office, Microsoft Excel, PowerPoint, Adobe Creative Suite, Presentations, Promotions, Sweepstakes
Education
Case Western Reserve University - Weatherhead School of Management 2005 — 2009
B.S., Management with a concentration in Marketing
Case Western Reserve University 2005 — 2009
B.A., Psychology with a minor in Sociology
Hilton Worldwide September 2015 - Present
Hilton Worldwide November 2014 - September 2015
Hilton Worldwide September 2012 - November 2014
SEPHORA November 2012 - February 2013
Wyndham Worldwide April 2012 - October 2012
Wyndham Worldwide March 2007 - March 2012
Skills
Hotels, Front Office, Hotel Management, Hotel Booking, Hospitality, Guest Service Management, OnQ, Reservation, Hospitality Industry, Rooms Division, Tourism, Concierge Services, Property Management..., Hospitality Management, Convention Services, Hotel Administration, Up-selling, Team Building, Event Planning, Catering, Customer Service, Marketing
Education
Hilton Worldwide 2014 — 2014
Management Development Program
Chabot College 2006 — 2011
Associate of Arts (A.A.), Business Administration, Management and Operations
Hilton Worldwide May 2014 - Present
Hilton Worldwide September 2011 - May 2014
Homewood Suites By Hilton November 2006 - September 2011
Comfort Suites-Biddeford, Maine May 2003 - October 2006
Hampton Inn & Suites Alexandria February 2002 - May 2003
Government Sales Manager December 2000 - February 2002
US Navy April 1994 - July 2000
Skills
Front Office, Hotel Management, Hospitality Management, Hospitality, Yield Management, Team Building, Hotels, Revenue Analysis, Inventory Management, Resorts, Customer Service, OnQ, Catering, Banquets, Sales, Budgets, Property Management..., Pre-opening, Hospitality Industry, Lodging, Event Management, Micros, Food & Beverage, Tourism, Hotel Booking, Restaurants, Rooms Division, Sales Management, Customer Satisfaction, Restaurant Management
Education
Central Texas College 1995 — 1998
AA, General Studies
Liceo Hispanoamericano 1994 — 1994
High school
Colegio Rosa Bell
Hilton Waterfront Beach Resort December 2013 - Present
DoubleTree Suites by Hilton Doheny Beach - Dana Point August 2011 - December 2013
Doubletree Suites by Hilton Doheny Beach - Dana Point November 2009 - August 2011
Hilton Worldwide March 2009 - November 2009
Skills
Hospitality, Hospitality Industry, Sales Management, Business Development, Account Management, Resorts, Revenue Analysis, Business Travel..., Hotel Management, Event Management, Event Planning, Corporate Events, Contract Management, Organization, Organizational Design, OnQ, Hotels, Hospitality Management, Sales, Business Travel, Convention Services, Tourism, Food & Beverage, Yield Management, Catering, Meeting Planning
Education
Chaffey College 2007 — 2009
Marketing
Seton Hall University
Communications, Graphics design
Press Ganey Associates 2013 - 2014
Learning Care Group 2013 - 2014
University of Toledo 2010 - 2013
Oakwood Healthcare May 2007 - October 2010
Hilton Worldwide 2003 - May 2007
The Ritz-Carlton Hotel Company LLC 2004 - July 2005
Skills
Leadership, Training, Management, Process Improvement, Strategic Planning, Change Management, Coaching, Data Analysis, Healthcare, Organizational..., Leadership Development, Business Strategy, Customer Service, Public Speaking, Cross-functional Team..., Project Planning, Program Management, Team Building, Strategy
Education
Central Michigan University 2008 — 2010
MSA, Health Services Administration
Dallas Baptist University 1997 — 2000
BAS, Interdisciplinary Studies
Holiday Inn January 2015 - Present
Hilton Garden Inn March 2012 - December 2013
Hilton Worldwide July 2009 - March 2012
Dolce Hotels & Resorts September 2008 - December 2008
Mercure Wessex Hotel May 2007 - October 2007
Skills
Front Office, Hotel Management, Fine Dining, Hotels, Hospitality, Hospitality Management, Restaurants, Accounting, Sales, Business Travel, Food & Beverage, Hospitality Industry, Banquets, Revenue Analysis, OnQ, Catering, Corporate Events, Time Management, Customer Satisfaction, Training, Rooms Division, Pre-opening, Yield Management, Resorts, Property Management..., Guest Service Management, Hotel Booking, Convention Services, Opening Hotels, Meeting Planning, Tourism, Menu Development
Education
Centennial College 2005 — 2008
3-year Advanced Diploma, Hospitality and Tourism
St. Mary's Catholic Secondary School 2000 — 2004
Four Seasons Hotels and Resorts May 2014 - Present
Central European Management Intelligence (CEMI) September 2012 - May 2014
Four Seasons Hotels and Resorts July 2009 - July 2011
Hilton Worldwide November 2008 - December 2008
Le Meridien Hotels & Resorts February 2008 - October 2008
Hotel Majestic Barrière February 2007 - June 2007
Hotel President Wilson February 2006 - July 2006
Skills
Hotel Management, Sales, Management Consulting, Hotel Administration, Hotels, Sales Presentations, Sales Management, Conference Organization, Presentations, Business Planning, Marketing..., Marketing Management, Marketing Strategy, Marketing Plan Creation, Public Speaking, Negotiation, Training, VIP, Proposal Writing, Team Leadership, Leadership, Microsoft Excel, Micros, PowerPoint, Foreign Languages, Languages, Russian, English, French, Hungarian, Organizational Behavior, Piano
Education
Central European University 2011 — 2012
MBA (Full-time), MBA with concentration in Marketing
Hotel Institute Montreux (HIM) 2005 — 2009
American BBA Degree (Dual Major), Business Management & Hotel, Restaurant and Resort Management, Honors
Kiev National University of Trade & Economics 2003 — 2007
Bachelor’s Degree in Hotel & Restaurant Management, Hotel & Restaurant Management
InterContinental Hotels Group June 2011 - Present
Hilton Worldwide March 2004 - November 2010
Skills
OnQ, Revenue Forecasting, Hospitality, Yield Management, Revenue Analysis, Hotels, Pricing, Tourism, Resorts, Hospitality Industry, Hotel Management, Rooms Division, Front Office, Hospitality Management, Pre-opening, Property Management...
Education
Charleston Southern University 1995 — 2002
Bachelor of Science (B.S.), Economics
Hilton Worldwide October 2011 - Present
United States Air Force 2010 - Present
Skills
Security Clearance, Microsoft Office, Customer Service, Strategic Planning, Process Scheduler, Budgets, Supervisory Skills, Management, Leadership Development, Project Management, Military, Team Leadership, Computer Hardware, Training, Team Building, Program Management, Leadership
Education
Central Piedmont Community College 2012 — 2014
University of North Carolina at Pembroke
Greystone Hotels June 2014 - May 2015
Hilton Worldwide October 2013 - April 2014
Hotel Metro March 2012 - October 2013
Comfort Inn & Suites October 2009 - February 2012
Sheraton Safari Hotel and Suites August 2006 - September 2008
Wyndham Hotel October 2004 - July 2006
Skills
Hospitality Management, Hotel Management, Hotels, Revenue Analysis, Hospitality Industry, Hospitality, Front Office, Resorts, Food & Beverage, Tourism, Meeting Planning, Rooms Division, Event Management, Banquets, Catering, Customer Satisfaction, Sales, Customer Service, Menu Development, Opening Hotels, Corporate Events, Fine Dining, Guest Service Management, Revenue Forecasting, Management, Wine, Restaurants, Food, Event Planning, Leisure, Opera, Sales Management, Convention Services, Training, Lodging, Hotel Booking, Micros, Restaurant Management, Budgets
Education
Champlain College 2000 — 2004
Bachelor of Science (B.S.), Hospitality Administration/Management
John Q. Hammons Hotels & Resorts December 2014 - Present
Tour De Food July 2014 - Present
Buca di Beppo May 2012 - April 2014
JHM Hotels April 2011 - May 2012
Red Ventures May 2010 - April 2011
Torzewski & Son's September 2009 - June 2010
Four Points by Sheraton Charlotte February 2009 - September 2009
Hilton Worldwide June 2003 - February 2009
A&M Hospitality November 2005 - June 2006
Interstate Hotels & Resorts June 1997 - May 2003
Skills
Market Planning, Sales Management, Sales, Account Management, Online Advertising, Marketing Strategy, Digital Marketing, New Business Development, Event Management, Event Planning, Customer Service, Negotiation, Team Building, Contract Negotiation, Hotels, Strategic Planning, Hospitality Industry, Hospitality Management, B2B, Email Marketing, Marketing, Corporate Events, Budgets, Leadership, Hospitality, Trade Shows, Advertising, Training, Catering, Marketing Communications, Social Networking, Public Relations, Social Media Marketing, Meeting Planning, Online Marketing, Tourism, Sponsorship, Social Media, Customer Satisfaction, Food & Beverage, Revenue Analysis, Facebook, Restaurants, Hotel Management, Banquets, Management, Marketing Management, Food, Resorts, Yield Management
Education
Central Michigan University 1989 — 1992
BA in Applied Arts, Broadcasting/History/Communications, 3.0
Monroe County Community College 1985 — 1989
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Jefferson High School Monroe MI 1981 — 1985
High School Diploma, General Studies
Maritz Travel Company November 2014 - Present
Mandarin Oriental Hotel Group August 2014 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. October 2012 - July 2014
Hilton Worldwide August 2009 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2008 - August 2009
Starwood Hotels & Resorts Worldwide, Inc. May 2005 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. February 2001 - May 2005
Starwood Hotels & Resorts Worldwide, Inc. March 1999 - February 2001
Lafayette Park Hotel, Woodside Hotels and Resorts July 1998 - March 1999
Fair Isaac Company August 1996 - July 1998
Skills
Banquets, Budgets, Catering, Customer Service, Email Marketing, Event Management, Event Planning, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Meeting Planning, Menu Development, Micros, Resorts, Revenue Analysis, Rooms Division, Sales, Team Leadership, Training
Education
California State University-Sacramento 1991 — 1995
Bachelor of Arts, Communications Studies
Hilton Worldwide September 2013 - Present
Skills
Hospitality, Hotels, Food & Beverage, Hotel Management, Purchasing, Building Relationships, Contract Negotiation, Restaurants, Budgets, Negotiation, Banquets, Procurement, Supply Chain Management, Opening Hotels, OS&E, Property Management..., Higher Education, Training Programs, Training Delivery, Bidding Process, Pre-opening, Strategic Initiatives, Hospitality Projects, Resorts, Yield Management, Revenue Analysis, Menu Development, Hospitality Management, Hospitality Industry, Front Office, Food, Time Management, Catering, Operations Management, Customer Service, Human Resources, Tourism, Management, Cross-functional Team..., Pricing
Education
Niagara University 2009 — 2011
MBA, Human Resources
Canisius College 1998 — 2002
Bachelors of Science, Hospitality Management
ServiceMaster March 2015 - 2015
Robert Half Technology 2014 - 2015
ServiceMaster Corporation 2013 - February 2014
Hilton Worldwide 2012 - April 2013
VVS March 2010 - March 2012
Software House International July 2000 - February 2009
Sarcom 1999 - 2000
MicroAge 1998 - 1999
Connally Systems 1995 - 1998
Skills
Enterprise Software, Management, Cloud Computing, Data Center, Networking, CRM, Disaster Recovery, SaaS, HP, Leadership, Strategy, Business Intelligence, Project Planning, Cross-functional Team..., Business Continuity, Sales Process, E-commerce, Integration, Outsourcing, Pre-sales, Contract Management, Process Improvement, Contractual Agreements, Project Management, Vendor Management
Education
PMP Certification (pending)
November 2015 Targeted Achievement Date
Christian Brothers University
BSCE, Engineering
Germantown High School
Annapolis Yacht Club 2013 - Present
Centerplate 2013 - 2013
Pacific Grill 2012 - 2013
Franciscan Health System 2010 - 2012
Hilton Worldwide 2009 - 2011
The Walt Disney Company 2007 - 2010
Islands Restaurants 2007 - 2010
Skills
Project Planning, Budgets, Customer Service, Project Management, Change Management, Process Improvement, Operations Management, Team Leadership, Cross-functional Team..., Management, Training, Team Building, Leadership, Inventory Management, Customer Satisfaction, Sales, Microsoft Excel
Education
University of Maryland University College 2014 — 2016
Environmental Management
Hawaii Pacific University
Travel Industry Management
Chaffey College
Business Law
Murrieta Valley High
Bose Corporation November 2014 - Present
Sea Crest Beach Hotel April 2014 - October 2014
Hilton Worldwide September 2013 - March 2014
Tip of the Tail July 2013 - March 2014
Luxottica Retail March 2011 - July 2013
WCAX-TV January 2013 - April 2013
Battle For Burlington LLC September 2012 - December 2012
Skills
Vocus, Cision, Social Media Marketing, Social Networking, Public Relations, Windows Sharepoint..., Sales, Customer Service, Social Media, Marketing Communications, Facebook, Retail Sales, Springer Miller Systems, OnQ, Marketing, Event Planning, Store Management, Advertising, PowerPoint, Communication, Microsoft Word, Microsoft Excel, Time Management, Public Speaking, Recruiting, Retail, Photography
Education
Champlain College 2009 — 2013
Bachelor's degree, Communication and Media Studies
Jagiellonian University 2012 — 2012
Liberal Arts and Sciences, General Studies and Humanities
CompHealth Medical Staffing 1995 - Present
Hilton Worldwide 1994 - 1995
Skills
Healthcare Staffing, Healthcare, Home Care, Temporary Placement, Staffing Services, Temporary Staffing, Employee Relations
Education
Central Michigan University 1990 — 1994
BS, Business Administration
Hilton Worldwide June 2011 - Present
Hilton Worldwide January 2010 - June 2011
MGM MIRAGE 2008 - 2009
Gulfstream Park Racing & Casino 2006 - 2007
Pyramid Management Group 2005 - 2006
The Empire Expo Center 2004 - 2005
Skills
Social Media Marketing, Hospitality, Marketing Strategy, Marketing
Education
Canisius College 1999 — 2003
B.S., Marketing
Hilton Worldwide April 2012 - Present
Vernon Company December 2009 - August 2012
AI3 (Advanced Imaging and Interventional Institute) March 2007 - June 2010
EXCEL MEDICAL IMAGING October 2006 - March 2007
Skills
Marketing, Marketing Communications, Team Building, Trade Shows, Budgets, Advertising, Marketing Strategy, Leadership, Sales, Customer Service
Education
Central Michigan University 1996 — 2000
BAA, Interpersonal and Public Communication with Organizational Communication Concentration and Marketing
Hilton Worldwide September 2011 - Present
Hilton Worldwide September 2008 - September 2011
Hilton Boston Back Bay 2008 - 2011
Skills
Food & Beverage, Catering, Event Management, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Banquets, Pre-opening, Micros, Resorts, Hospitality
Education
Southern New Hampshire University 2001 — 2002
Bachelor, Hospitality
Canadore College 1998 — 2001
Bacholor, Hospitality Administration
Bloomberg BNA April 2011 - Present
OPEN Washington DC August 2013 - August 2014
SAYA Trust November 2009 - August 2013
Eureka Facts December 2010 - February 2011
Hilton Worldwide March 2010 - December 2010
Metro Waste Paper Recovery June 2008 - October 2009
Skills
Data Analysis, Leadership, Project Management, Management, Team Building, Project Planning, Access, Strategic Planning, Marketing, Microsoft Office, PowerPoint, Sales, Qualitative Research, Research, Interviews, Online Research, Microsoft Excel, Talent Management, Quantitative Research, Quantitative Analysis, Conceptual Thinker, Crystal Reports, Microsoft Word, Team Leadership, Teamwork, Interpersonal Skills, Mathematical Skills, Organization Advocacy, Outlook, Organization, Quantitative Analytics, Operational Support, Reporting & Analysis, Social Skills, Communications, Access 2007, Excel 2007, Financial Controlling, NLP, Neuro Linguistic..., Body Language, Leadership Development, Life Coaching
Education
Canisius College 2006 — 2007
MS
Ryerson University 2002 — 2004
BA
Hilton Worldwide August 2013 - Present
Morgan Stanley June 2012 - Present
Skills
Securities, Equities, Fixed Income, Series 7, Bloomberg, Financial Services, Investments, Risk Management, Asset Management, Portfolio Management, Banking, Capital Markets, Trading, Finance, Relationship Management
Education
Central State University 2007 — 2012
Bachelor of Business Administration (B.B.A.), Political Science and Government
J.W Sexton High School
Coffee Distributing Corp. August 2012 - Present
Canteen Service Co. November 2000 - March 2012
Sodexho Marriott Services January 2000 - November 2000
Lonestar Steakhouse Restaurant May 1999 - January 2000
Hilton Worldwide June 1996 - June 1999
ARAMARK June 1994 - January 1999
Skills
Key Account Management, Deployment, Outsourcing, Graphic Design, New Business Development, Information Technology, System Deployment, Food & Beverage, Customer Service, Team Building, Management, Strategic Planning, Food Service, Marketing Strategy, Account Management, Business Development, Team Leadership, Event Management, Training, Sales Operations, Income Statement, Customer Satisfaction, Event Planning, Budgets, Hotels, Customer Retention, Process Improvement, CRM, P&L Management, Negotiation, Leadership, Business Planning, Project Management, Sales, Inventory Management, Food, Purchasing, Operations Management, Forecasting, Catering, Restaurants, Contract Negotiation, Profit, Time Management, Program Management, Sales Management, P&L, Culinary Skills, Marketing, Retail
Education
Michigan State University 2010 — 2010
Masters Level, Executive Development Certification
Central Michigan University 1992 — 1996
BA, Hospitality Services Administration
Valley Medical Center August 2014 - Present
Hilton Worldwide December 2012 - July 2014
Centerplate May 2012 - December 2012
Oki Developments, Inc. April 2010 - May 2012
Meydenbauer Center 2003 - 2006
Skills
Pre-opening, Hotels, Hospitality Industry, Wine, Food Preparation, Inventory Management, Pastry, Hotel Management, Resorts, Food Quality, Gourmet, Purchasing, Micros, Income Statement, Menu Costing, Budgets, Customer Service, Ingredients, Event Management, Cost Control, Culinary Skills, P&L, Chef, Customer Satisfaction, Menu Engineering, Labor Control, Culinary Management, Food Cost Management, Serve Safe Certified, Recipe Testing, Corporate Events, Food Cost Analysis, Culinary Education, F, Wine Tasting
Education
Culinary Institute of America 2001 — 2001
Food & Wine for Chefs
South Seattle Community College 1988 — 1989
Culinary Arts, Food Preparation/Professional Cooking/Kitchen Assistant, yes
Central Washington University 1985 — 1986
Business Administration and Management, General
Washington Duke Inn & Golf Club May 2015 - Present
Washington Duke Inn & Golf Club January 2015 - May 2015
Washington Duke Inn & Golf Club 2014 - January 2015
Summit Hospitality April 2012 - May 2014
Hilton Worldwide August 2009 - April 2012
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Revenue Analysis, OnQ, Food & Beverage, Resorts, Rooms Division, Front Office, Catering, Property Management..., Meeting Planning, Banquets, Tourism, Guest Service Management, Customer Service
Education
UNCW 2010 — 2012
Bachelor of Health and Applied Human Sciences, Parks and Recreation Commercial Tourism
Cape Fear Community College 2008 — 2010
Associate's degree, Hotel and Restaurant Management
Hilton Worldwide April 2014 - March 2015
Hilton Worldwide January 2013 - April 2014
Genband March 2012 - October 2012
PwC September 2011 - March 2012
Cameron University January 2008 - May 2008
Skills
Tax, Financial Analysis, Accounting, Forecasting, Microsoft Excel, Inventory Management, Outlook, Time Management, Teamwork, Budget, Microsoft Office, PowerPoint, Budgets, Management, Sales, Analysis, Microsoft PowerPoint
Education
Cameron University 2007 — 2010
Bachelor of Business Administration, Management
Florida Christian University 2010 — 2011
Masters of Science in Business Administration, MBA
Hilton Worldwide June 2012 - Present
Chelsea's Kitchen August 2011 - May 2012
Cowboy Ciao September 2010 - May 2012
Cowboy Ciao August 2010 - May 2012
Brio Tuscan Grill October 2008 - September 2010
Your Personal Chef LLC/Lil Cal’s June 2008 - March 2009
Skills
Food & Beverage, Wine, Fine Dining, Culinary Skills
Education
Chandler/Gilbert Community College
Associate, Business Management
Mesa Community College
Associate, Business Management
Scottsdale Culinary Institute
Associate of Occupational Studies Degree, Le Cordon Bleu Culinary Arts
Northwest Credit Union Association March 2013 - Present
Northwest Credit Union Associaiton June 2012 - March 2013
Village Properties May 2005 - May 2006
Hilton Worldwide August 2000 - May 2005
Skills
Marketing, Real Estate, Microsoft Excel, Customer Service, Sales, Strategic Planning, Policy, Microsoft Word, Hotels, Team Leadership, Coaching, Administrative..., Logistics, Budgets, Leadership, Time Management, Event Management, Management
Education
Chattahoochee Technical College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Pyramid Hotel Group November 2013 - Present
PM Hospitality Strategies, Inc. March 2009 - November 2013
Hilton Worldwide January 2008 - March 2009
Sonoma Valley Inn December 2005 - June 2007
Soaring Eagle Casino and Resort 1998 - 2005
Skills
Revenue Forecasting, Yield Management, Revenue Analysis, Training, Budget Process, Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Resorts, Hotels, Front Office, Property Management..., Auditing, Tourism, OnQ, Frontline Management, Microsoft Office, Rooms Division, Revenue, Catering, Budgets, Convention Services, Forecasting, Management, Customer Satisfaction, Global Revenue..., Valhalla, Galaxy, EZYield, MRDW, OneYield, Lanyon, Pricing Strategy, Social Media Marketing, Business Analysis, Pre-opening, MarketVision, Expedia Partner Central, Opening Hotels, Pre-opening experience, Smith Travel Reports, MARSHA, HPP, Food & Beverage, Meeting Planning, Lodging
Education
Central Michigan University
Bachelor of Science
Baker Chiropractic Inc. September 2013 - Present
Massage by Tony-Rito September 2010 - Present
Sweety Salon & Spa May 2012 - September 2013
Hilton Worldwide July 2010 - May 2013
Ortega One Twenty January 2010 - June 2011
Skills
Lipo-Light, Vibraslim, Ultra-Sound, Communication, Human Anatomy, Physiology, Relaxation, Stress Management, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Pregnancy Massage, Body Contouring, Body Massage, Holistic Massage, Customer Satisfaction, Wellness, Wellbeing, Spa, Swedish Massage
Education
Fremont College 2010 — 2011
CMT, Massage Therapy, Health, Wellness, Spa
Cerritos College 2006 — 2011
n/a, Speech Communications Major
Amerilodge Group December 2012 - Present
HelmsBriscoe February 2011 - December 2012
Hilton Worldwide January 2006 - October 2009
Homewood Suites by Hilton Hotel June 2004 - June 2005
Embassy Suites June 1999 - September 2001
Hilton Suites January 1997 - January 1999
Residence Inn by Marriott January 1996 - January 1997
Harbor Beach Marriott January 1996 - August 1996
Courtyard by Marriott January 1994 - January 1996
Courtyard by Marriott January 1992 - January 1994
Skills
Budgets, Sales, Negotiation, Hotels, Revenue Analysis, Tourism, Sales Management, Banquets, Marketing Strategy, Hospitality Industry, Meeting Planning, Hotel Management, Hospitality, Hospitality Management, Direct Sales, Yield Management, Customer Service, Pre-opening
Education
Central Michigan University 1989 — 1993
Business Administration, Hospitality
West Bloomfield High School 1985 — 1989
Avendra LLC August 2012 - Present
Pembrooke Advisory Services November 2008 - August 2012
NobleOutReach March 2011 - August 2011
Hilton Worldwide August 2009 - February 2010
Sunrise Senior Living March 2003 - November 2008
Marriott International 1998 - 2003
Marriott International 1982 - 1995
Ernst & Whinney 1977 - 1979
Skills
Capital Budgeting, Operations Analysis, Business Turnarounds, MS Excel, Word,..., Strategic Planning, Real Estate Transactions, Writing, Editing, Team Leadership, Merger Communications, Asset Management, Excel, Budgeting, Financial Management, Operational Planning, Portfolio Management, Financial Analysis, Market Analysis, Contract Negotiation, Forecasting, Due Diligence, Financial Reporting, Business Planning, Budgets, Microsoft Excel, PowerPoint, Mergers & Acquisitions, Finance, Management, Leadership, Managerial Finance, Operational Analysis, Contract Management, Strategic Financial..., Analysis, Negotiation, Turn Around Management, Strategy, Project Planning, Team Building, Marketing, Procurement, Supply Chain Management, Accounting, Income Statement, Process Improvement, Business Development, Operations Management, Start-ups, New Business Development
Education
University of Maryland College Park 1975 — 1977
MBA, Finance & Transportation
Calvin College
BA, Economics & Business
Hilton Worldwide March 2002 - Present
Worldwide Xceed Group March 2001 - March 2002
Xceed, Inc October 1999 - March 2001
National PTA May 1998 - October 1999
Skills
E-commerce, Web Analytics, SEO, Web Development, Web Content Management, Management, Leadership, HTML
Education
The University of Memphis 2005 — 2008
MBA, Business
Calvin College 1993 — 1998
BA, Communication
Calvin Christian High School 1989 — 1993
UNITAX November 2009 - Present
Hilton Worldwide August 2009 - October 2009
Rolls-Royce June 2005 - July 2009
PPL Global, LLC August 1999 - November 2002
The Gymboree Corporation 1993 - 1999
Skills
International Tax, Corporate Tax, Transfer Pricing, Tax, Accounting, implementation,...
Education
Golden Gate University, School of Law 1985 — 1989
JD, Taxation
Golden Gate University 1983 — 1985
MS Taxation, Taxation
Central Washington University 1974 — 1979
B.S., Accounting
Pomeroy November 2011 - Present
Community Health Systems May 2011 - November 2011
Community Health Systems October 2010 - May 2011
First Tennessee Bank March 2010 - October 2010
Hilton Worldwide April 2007 - March 2010
FedEx September 2008 - August 2009
Hilton Worldwide September 2006 - April 2007
Virginia College July 2001 - September 2006
Skills
Cisco Technologies, Active Directory, Network Design, Network Engineering, Network Administration, CCNP, CCDP, CTT, LAN-WAN, Disaster Recovery, Firewalls, Networking, VMware, Windows Server, Network Security, Troubleshooting, WAN, Switches, Data Center, Cisco IOS, VPN, Cisco Nexus, Routers, Citrix, Virtualization, XP, Windows XP, Wireless Networking
Education
Capella University 2004 — 2011
MS, Information Technology
Virginia College at Birmingham 2002 — 2003
BS, Management Information Systems
Virginia College at Birmingham 1999 — 2001
AS, Network Engineering
Hilton Worldwide July 2014 - Present
Embassy Suites August 2014 - December 2014
DoubleTree by Hilton August 2014 - December 2014
DoubleTree by Hilton February 2014 - July 2014
Hilton Worldwide February 2014 - July 2014
DoubleTree by Hilton March 2014 - June 2014
Nordstrom September 2007 - January 2014
Hilton Hotels & Resorts June 2013 - August 2013
Skills
Hospitality, Customer Service, Restaurants, Hotels, Sales, Tourism, Marketing, Event Management, Banquets, Meeting Planning, Catering, Revenue Analysis, Food
Education
Central Connecticut State University 2010 — 2013
Bachelor of Science (B.S.), Tourism & Hospitality Studies
Optimum Bandwidth March 2014 - Present
tw telecom 2009 - 2013
Hilton Worldwide 2004 - 2009
The Manhattan Hotel Rotterdam 2002 - 2004
Skills
Networking, Technical Support, Software Documentation, Troubleshooting, Network Design, Telecommunications, IP, VoIP, Switches, Wireless, Computer Network..., Cisco Technologies, Data Center, MPLS
Education
Massachusetts Institute of Technology 2000 — 2002
Master of Science (MS), Electrical and Electronics Engineering
Carnegie Mellon University 1996 — 2000
Bachelor of Engineering (B.E.), Computer and Information Sciences and Support Services
The University of Vermont Medical Center August 2015 - Present
Mamava, Inc. January 2014 - Present
Jager Di Paola Kemp Design January 2014 - January 2015
Fuse September 2014 - December 2014
Champlain College August 2012 - September 2014
Hilton Worldwide May 2013 - September 2013
Champlain College Publishing Initiative August 2012 - February 2013
State of Maine February 2012 - June 2012
Skills
Public Relations, Public Speaking, Social Media, Facebook, Admissions, Press Releases, Marketing, Twitter, Event Planning, Publicity, Marketing Research, Leadership, Microsoft Office, Adobe Creative Suite, CisionPoint, WordPress, HootSuite, Insightly
Education
Champlain College 2012 — 2016
Bachelor’s Degree, Public Relations, Marketing Specialization, Senior
University of Otago 2015 — 2015
Bachelor's Degree, Public Relations
The Shipyard, LLC June 2014 - Present
Lanning Consulting, LLC April 2014 - June 2014
Hilton Worldwide October 2012 - June 2014
Skills
Marketing, Marketing Strategy, Marketing Communications, Market Research, Social Media Marketing, Digital Marketing, Online Marketing, Lead Generation, Market Planning, Content Marketing, Sales, SEO, Public Speaking, Social Media, Microsoft Office, Editing, Leadership, Content Writing, Event Planning, Marketing Research, Web Content, Social Networking
Education
Capital University 2012 — 2014
MBA, Business Administration, 3.67
The Ohio State University 2008 — 2010
Bachelor of Arts (BA), Strategic Communications, 3.82
iQor November 2013 - Present
RJR Consulting April 2013 - January 2014
Etech Texas September 2012 - April 2013
Hilton Worldwide November 2007 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Strategic Planning
Education
Cedar Valley College 1995 — 1996
Business Administration, Management and Operations
Cedar Hill High School 1990 — 1994
The Blackstone Group/G6 Hospitality April 2014 - Present
The Blackstone Group/G6 Hospitality June 2006 - April 2014
Pyramid Advisors Group July 2005 - May 2006
Wyndham International June 2003 - June 2005
Interstate Hotels and Resorts Corporation June 2002 - June 2003
Hilton Worldwide December 1997 - June 2002
Pacific Concord Management Corporation September 1995 - December 1997
Prime Hospitality Corporation December 1991 - September 1995
Skills
Event Planning, Social Media, Restaurants, Revenue Analysis, Catering, Strategic Planning, Marketing Strategy, Team Building, Front Office, Public Relations, Pre-opening, Sales Management, Sales, Public Speaking, Negotiation, Convention Services, OnQ, Forecasting, Customer Satisfaction, Yield Management, New Business Development, Meeting Planning, Customer Service, Hospitality, Hotels, Opening Hotels, Operations Management, Contract Negotiation, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Tourism, Budgets, Marketing, Event Management, Property Management..., Rooms Division, Banquets
Education
Centenary College
Communication and Media Studies/Business Administration
Hilton Worldwide March 2014 - Present
DR Horton August 2013 - March 2014
Hilton Seattle Airport and Conference Center December 2012 - August 2013
Hilton Seattle Airport & Conference Center - Hilton Seattle Sales Complex February 2011 - December 2012
Hyatt Regency May 2010 - February 2011
Napier in Motion LLC October 2008 - May 2010
Skills
Data Analysis, Sustainability, Administrative Support, Customer Service, Teamwork, Project Coordination, Sales Support, Hospitality Industry, Goal Oriented, Coaching, Client Communication, Banquets, Tourism, Team Leadership, Team Building, Hospitality, Convention Services, Meeting Planning, Time Management, Employee Training, Social Media, Microsoft Excel, Food & Beverage, Hotels, Leadership, Management, Sales Operations, PowerPoint, Sales, Catering, Customer Satisfaction, Corporate Events, Sales Management, Hospitality Management
Education
Central Washington University 2009 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.47
Bellevue College 2007 — 2009
Associate Arts Degree, Business
Kentwood 2004 — 2007
Brink’s June 2012 - Present
Brinks Inc August 2011 - June 2012
Brinks Inc. April 2011 - August 2011
Hilton Worldwide September 2003 - February 2011
Skills
Real Estate Finance, Corporate Finance, Inventory Management, Data Analysis, Billing, Tax Preparation, Statistics, Invoicing, Finance, Accounting, Internal Audit, Auditing, Account Reconciliation, Banking, Analysis, Financial Analysis, Leadership, Management, Training, Real Estate Economics, Logistics, Microsoft Excel, Customer Service, Outlook, Operations Management, Process Improvement
Education
University of Illinois at Chicago 2006 — 2009
Bachelor's degree, Finance, General, 3.4
Chaffey College 2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
Hilton Worldwide September 2009 - Present
Ajilon December 2005 - August 2009
Aquent March 2005 - November 2005
Sapphire Technologies October 2004 - March 2005
Spherion July 1997 - October 2004
Education
Central Michigan University 1988 — 1992
BS/BA, Operations/Economics
Hilton Worldwide May 2013 - Present
Hilton Worldwide July 2000 - April 2013
Hilton Hotels 1995 - 2000
Hilton Hotels 1991 - 1995
Skills
Hotels, Account Management, CRM, Hospitality, Hospitality Management, Direct Sales, Hospitality Industry, Revenue Analysis, Sales, New Business Development, Contract Negotiation, Management, Budgets, Business Travel, Hotel Management, Strategic Partnerships, Trade Shows
Education
Central Michigan University 1981 — 1985
Hospitality Services Administration, Hotel & Restaurant, Business
Hilton Worldwide 2008 - Present
BASF 1999 - 2007
BP Energy 1998 - 1999
BP Amoco 1995 - 1998
DTE Energy 1992 - 1995
DTE Energy 1989 - 1992
Skills
Energy, Procurement, Energy Management, Strategy, Purchasing, Energy Efficiency, Project Management, Risk Management, Sustainability, Natural Gas, Team Leadership, Sales, Strategic Sourcing, Marketing, Facilities Management, Project Planning, Pricing, Process Improvement, Contract Negotiation, Operations Management, Forecasting, Global Sourcing, Cross-functional Team..., Sales Operations, Supply Management, Negotiation, Renewable Energy, Strategic Planning, Contract Management, Business Strategy, Budgets, Management, Supply Chain Management, Leadership, E-procurement, Logistics
Education
Centenary College 2002 — 2004
M.B.A., Management
Michigan State University 1982 — 1987
B.S., Chemical Engineering
Gemini Pictures January 2007 - Present
San Diego Asian Film Foundation April 2012 - Present
Life in Reels Producions, LLC October 2013 - January 2014
Hilton Worldwide April 2013 - September 2013
Pixel Productions 2013 - 2013
In Vitro Films September 2012 - October 2012
WorkwithMeFilms September 2012 - October 2012
Chapman University December 2011 - September 2012
San Diego Self Defense Academy November 2011 - August 2012
San Diego Convention & Visitors Bureau Film Commission January 2012 - May 2012
Skills
Final Cut Pro, Final Draft, Adobe InDesign CS 5.5, Adobe Premeire CS 5.5, Avid Media Composer, Windows 7, Mac OS X, Microsoft Office, Canon DSLR, Film and Television..., SAP, 1040 Federal Tax Filing, SAG-AFTRA contracts, Film Production..., Business Communications, SAG-AFTRA Signatory, Media Production, Film Production..., Film Production, Film/New Media Producer, Video, Videography, Directing, Premiere, Feature Films, Creative Writing, Short Films, Editing, Film, OS X, Screenwriting, Television
Education
San Diego City College 2011 — 2012
Associate's of Arts, University Studies Anthropology
San Diego Mesa College 2011 — 2012
Certificate of Acheivement Accounting, Accounting
Chapman University 2006 — 2009
B.A, Screenwriting
Chapman University Orange Campus 2006 — 2009
Bacholar of Arts, Screenwriting
University California Santa Cruz 2003 — 2004
Creative Writing
Hilton Worldwide October 2014 - Present
Warwick Allerton Hotel Chicago June 2014 - October 2014
Career Education Corporation February 2011 - May 2011
Comcast November 2008 - February 2010
Courtyard by Marriott August 2005 - January 2006
Skills
IT Project & Program..., Customer Service, Administrative Work, General Administrative..., Small Business, Entrepreneurship, Microsoft Office, Microsoft Excel, Project Management, Management, Outlook, PowerPoint, Leadership Development
Education
Capella University 2012 — 2013
Certification, IT Project Management, Graduate-level; 3.8/4.0 scale
DePaul University 2011 — 2012
B.A., Enterpreneurship Management, Undergraduate; 3.4/4.0 scale
Tennessee State University 2003 — 2007
Business Administration and Management, General
Nordstrom April 2015 - Present
Nordstrom April 2014 - April 2015
Nordstrom March 2013 - April 2014
Hilton Worldwide June 2012 - September 2012
Stimulus cafe May 2011 - September 2011
Skills
Retail, Retail Sales, Merchandising, Visual Merchandising, Fashion, Sales, Inventory Management, Store Management, Customer Service, Styling, Apparel, Time Management, Customer Satisfaction, Marketing, Social Media, Social Media Marketing, Social Networking, Digital Marketing, Digital Media, Photoshop, Lightroom, Illustrator
Education
Washington State University 2012 — 2015
Bachelor of Arts (BA), Social Sciences and Minor in Business Adminstration
Central Washington University 2011 — 2012
Sonesta Hotels July 2015 - Present
Champlain Shipping February 2015 - Present
UPS November 2014 - December 2014
Handy Toyota December 2013 - November 2014
Breakwater Cafe and Grill May 2013 - October 2013
Hilton Worldwide January 2011 - August 2012
Hilton Worldwide November 2009 - March 2011
Skills
Cpr Certified, TIPS Certified, Serve Safe Certified, DLC, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Social Media, Restaurants, Food, Hospitality Management, Sales, Hospitality, Food, Microsoft Office, Social Media Marketing, Public Speaking, Event Planning, Management
Education
State University of New York College at Plattsburgh 2010 — 2013
Bachelor of Science (B.S.) Business Minor, Hotel, Restaurant, and Tourism Management
Suffolk University 2009 — 2010
Communication and Media Studies
Castleton State College
Communication and Media Studies
Law office of Stephen A. Lagana August 2015 - Present
National Black Law Students Association February 2015 - Present
U.S. Department of Veterans Affairs May 2015 - August 2015
U.S. Department of Veterans Affairs June 2014 - August 2014
Hilton Worldwide January 2014 - May 2014
Cincinnati Hilton August 2013 - January 2014
Wilberforce University September 2012 - May 2013
Kappa Alpha Psi May 2011 - May 2012
Central State University May 2010 - May 2012
NAACP May 2010 - May 2011
Skills
Leadership, Communication, Civil Rights, Customer Satisfaction, Time Management, Training, Event Planning, Teamwork, Event Management, Customer Service, Budgets, Critical Thinking, Recruiting, Team Building, Human Resources, Microsoft Office, Public Speaking, PowerPoint, Fundraising, Microsoft Word
Education
Massachusetts School of Law 2014 — 2017
Doctor of Law (JD), civil rights
Central State University 2007 — 2011
Bachelor of Arts (B.A.), English Pre-Law
Kalmworld June 2014 - Present
Progressive Insulation & Windows March 2013 - Present
AFLAC 2011 - July 2012
Hilton Worldwide February 2010 - May 2012
Flappers Comedy Club October 2011 - December 2011
Braemar CC + Kool & the Gang = Funk for Charity August 2011 - August 2011
"Tennis" by Darren Herczeg July 2011 - July 2011
4th Street Recording November 2010 - January 2011
Group 1 Productions August 2011 - 2011
Erie School District June 2005 - August 2010
Skills
Sales, Digital Marketing, Project Management, Pro Tools, Video, Music, Acting, Final Cut Pro, Reason, iMovie, Avid Media Composer, Film, Entertainment, Sports, Computer Operations, Logic Studio, Final Cut Studio, Recording, Video Editing, Video Production, Organizing, Music Production, Sound, Audio Engineering
Education
The Los Angeles Film School 2011 — 2013
Associate of Science, Recording Arts, 3.73
Capital University 2008 — 2011
Bachelor of Arts, Music Technology
The Recording Workshop 2010 2010 — 2010
Music Technology Certified, Music Technology
Paramount Hotel Times Square New York June 2014 - Present
Hilton Worldwide March 2013 - June 2014
Hilton Atlanta February 2012 - March 2013
Hilton Atlanta August 2009 - February 2012
Skills
Menu Development, Restaurants, Food & Beverage, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Culinary Management, Cuisine, Chef, Fine Dining, Restaurant Management
Education
Chattahoochee Technical College 2004 — 2007
Associate's degree, Culinary Arts/Chef Training
Sheraton Suites Houston near the Galleria/Culinaire International June 2015 - Present
Hilton Worldwide June 2011 - June 2015
Magnolia Hotels September 2008 - June 2011
Heidel House Resort and Spa August 2007 - September 2008
Bay Harbor Resort & Marina May 2006 - July 2007
Hyatt Regency Dearborn June 2004 - May 2006
Skills
Hospitality, Event Planning, Hospitality Industry, Catering, Business Development, Banquets, Hotels, Food & Beverage, Hospitality Management, Weddings, Cooking, Contract Negotiation, Corporate Events, Sales, Yield Management, Meeting Planning, Wedding Planning, Fine Dining, Event Management, Restaurant Management, Public Relations, Team Building, Micros, Tourism, Front Office, Customer Satisfaction, Marketing, Customer Service, Pre-opening, Culinary Skills, Menu Development, OnQ, Food Service, Restaurants, Trade Shows, Property Management..., Resorts, Revenue Analysis, Convention Services, Hotel Management, Food, Rooms Division, Budgets, Process Scheduler, Banquet Operations, Lodging, Hotel Booking, Guest Service Management, Wine, Opening Hotels
Education
Central Michigan University 2000 — 2004
B.S. in B.A., Business specializing in Hospitality
Hillman High School 1997 — 2000
High School Diploma
Transcend Creative Group April 2015 - Present
LRA Worldwide February 2014 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. November 2012 - February 2014
Columbus Technical College March 2011 - August 2012
Hilton Worldwide December 2010 - August 2012
Cuscowilla on Lake Oconee April 2010 - December 2010
Omni Hotels April 2007 - April 2010
Omni Hotels February 2006 - March 2007
Skills
Hospitality Management, Hospitality Industry, Hotels, Resorts, Front Office, Hospitality, Hotel Management, Food & Beverage, Rooms Division, Micros, Revenue Analysis, Catering
Education
Centenary College 2001 — 2005
Bachelor's, Business Mgt
Centenary College
Bachelor's Degree, Business MGT
Neptune High School
Neptune High School
Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando January 2015 - Present
Walt Disney World May 2014 - January 2015
Walt Disney World August 2013 - January 2015
Hilton Worldwide September 2012 - July 2013
Skills
Concierge Services, Hospitality, Customer Service, Microsoft Word, Teamwork, English, Hotels, Time Management, Social Media, Training, Tourism, Microsoft Office, Hospitality Industry, Microsoft Excel, Hospitality Management
Education
Central Connecticut State University 2010 — 2015
Bachelor of Science (BS), Hospitality and Tourism
Hilton Worldwide 2010 - Present
Medtronic Spine & Biologics March 2006 - March 2009
International Paper Company April 1996 - March 2006
Skills
Employee Relations, Performance Management, Organizational..., HR Strategy, Talent Management, Employee Engagement, Change Management, Union Avoidance, HRIS, Succession Planning, Organizational Design, Leadership Development, Strategic Planning, HR Policies, Coaching, HR Transformation, Management Development, Team Building, Mergers, Compliance, Process Improvement, Policy, HR Consulting, Problem Solving, Organizational Change, Acquisition Integration, Mergers & Acquisitions, Employment Law, Human Resources, Labor Relations, Employee Benefits, Personnel Management, Leadership, Organizational..., Recruiting, Talent Acquisition, Onboarding, Management, Strategy
Education
Capella University
Bachelor of Business Administration (BBA), Business, Human Resource Management
Mississippi State University
Biology, General
Herschel Supply Company August 2014 - Present
Al Porto Ristorante May 2014 - August 2014
VIO Communications Corp. January 2014 - April 2014
Enns and Company April 2013 - October 2013
Scott Security August 2012 - April 2013
Hilton Worldwide August 2011 - June 2012
OrionHealth Services June 2010 - April 2012
Horizons Restaurant September 2008 - January 2009
Skills
Team Leadership, System Administration, Customer Service, Process Improvement, Microsoft Office, Windows, Administrative..., Teamwork, Healthcare Information..., Databases, Security, Accounts Receivable, Conflict Resolution, Confidentiality, Data Entry, Event Planning, Administrative..., Social Media, Time Management, Event Management, Microsoft Excel, Social Networking, Communication, Strategic Planning, Administration, Microsoft Word, Online Marketing, Account Management, Telephone Skills, Management, Marketing, Sales, Leadership, Social Media Marketing
Education
CDI College 2009 — 2010
Medical/Clinical Assistant
Le Meridien Columbus, The Joseph December 2014 - Present
Hilton Worldwide October 2012 - December 2014
Hyde Park Prime Steakhouse April 2006 - February 2010
eatZis Market and Bakery July 2000 - November 2003
TGI Fridays January 1995 - July 2000
Skills
Food Service, Food, Income Statement, Inventory Management, Restaurants, Budgets, Marketing Strategy, Team Building, Customer Service, Food & Beverage, Product Development, Sales Management, Sales, Catering, Restaurant Management, P&L, Retail, Culinary Skills
Education
The Ohio State University 1984 — 1987
Marketing
Capital University
Marketing, Dean's List
VIA Rail Canada May 2000 - Present
Hilton Worldwide May 1996 - May 2000
Skills
Management, Project Management, Operations Management, Change Management, Customer Service, Leadership, Project Planning, Process Improvement, Team Leadership, Training, Contract Negotiation, Teamwork, Tourism, Corporate Security, Coaching, Customer Satisfaction
Education
CEGEP - John Abbott College 1995 — 1997
Hyatt Place October 2014 - Present
Hilton Worldwide 2001 - 2013
Skills
Hospitality Management, Hotels, Customer Service, Hospitality, Hospitality Industry, Hotel Management
Education
Charleston Southern University 1991 — 1995
bachelor's of science
Renewal by Andersen of Atlanta, Austin, Dallas, Oklahoma City and Tulsa May 2015 - Present
Port of Tacoma August 2004 - Present
Hilton Worldwide January 2002 - June 2004
Marriott International March 1998 - March 2002
Embassy Suites April 1996 - August 1997
Kimpton Hotels & Restaurants February 1994 - February 1996
Skills
Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Sales, Negotiation, New Business Development, Sales Management, Business Strategy, Direct Sales, Marketing Strategy, Marketing, Customer Retention, Customer Experience, Hospitality Industry, Food & Beverage, Hotel Management, Hospitality Management, Hospitality, Hotels, Resorts, Catering, Revenue Analysis, Customer Satisfaction, Event Management, Front Office, Pre-opening, Budgets, Tourism, Restaurants, Yield Management
Education
Central Washington University 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Hotel Marketing, 3.6
University of Montana 1990 — 1993
General Pre-Req, Communication, General
San Diego State University-California State University 1989 — 1990
General Credits, Surfing
Cox Communications June 2015 - Present
Hilton Worldwide 2011 - 2013
Peoples Energy July 2004 - August 2008
Skills
Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Engagement, Direct Sales, Sales Presentations, Casino Gaming, Customer Service, Call Centers, Customer Acquisition, CRM, Telemarketing, Brand Loyalty, Sales, Sales Operations, Sales Management, Hotels, Casino, Retail Banking, Investment Banking, Utility Industry, Team Management, Hiring, Time Management, Employee Training, Complaint Management, Email Marketing
Education
Chicago State University 2010 — 2011
Chicago Vocational 1968 — 1972
High School Dipolma, Business Administration and Management, General
Owner January 2014 - Present
Hilton Worldwide December 2012 - Present
Four Seasons Hotels and Resorts February 2007 - April 2010
Skills
Hotels, Hospitality Industry, Front Office, Hospitality, Micros, Resorts, Pre-opening, Rooms Division, Tourism, Customer Satisfaction, Opera, Guest Service Management, Teamwork, Microsoft Word, Concierge Services, Social Media, Leisure, Training, Hospitality Management, Customer Service
Education
Central Piedmont Community College 2013 — 2015
Associate of Science (A.S.), Computer Science
Kearney & Company April 2015 - Present
FedBid, Inc. June 2014 - April 2015
Integrity Applications Incorporated February 2014 - June 2014
Timberland February 2014 - May 2014
Hilton Worldwide May 2013 - August 2013
Capital Blue Cross September 2012 - December 2012
Walgreens January 2010 - October 2012
Lutheran Social Services of South Central Pennsylvania May 2012 - August 2012
Walgreens March 2007 - December 2009
Osceola County Courthouse November 2006 - March 2007
Skills
Auditing, Customer Service, Internal Audit, Microsoft Office, NetSuite, Concur, Microsoft Excel, Financial Accounting, Financial Statements, Sarbanes-Oxley Act, Invoicing, Accounts Receivable, Bank Reconciliation, Expenses, Accounts Payable, Internal Controls, Account Reconciliation, Data Entry, Balance Sheet, Highly detail oriented, Journal Entries, Cash Flow, Collaboration, US GAAP, Accounting, Financial Reporting, Cash Management, Consolidation, Outlook, Payroll, Phone Etiquette, Filing, Committed to..., Leadership, Pharmacy, Cashiering, Microsoft Word, PowerPoint, Goal Oriented, Time Management, Critical Thinking, Preparation, MK Insight, Support Documentation, Microsoft Dynamics, Access, Pharmacy Automation, Intercom Plus, File Management
Education
Capital College, Pennsylvania State University 2011 — 2014
Bachelor's Degree, Accounting
Pennsylvania State University-Penn State York 2010 — 2011
N/A, Business/Commerce, General
Valencia Community College 2007 — 2010
N/A, General Studies
Hilton Worldwide July 2015 - Present
Skills
Microsoft Office, Customer Service
Education
Cedar Valley College
El Centro College
Darden 2013 - Present
The Home Depot 2011 - 2013
Hilton Worldwide 2010 - 2011
Bank Of America, Merrill Lynch 2009 - 2010
General Motors 2005 - 2009
Ford Motor Corporation 2000 - 2005
Skills
Analytics, Cross-functional Team..., SQL, Databases, Consumer Insights, CRM, Customer Insight, Vendor Management, Strategy, Lead Generation, Direct Marketing, Management, Leadership, Enterprise Software, Multi-channel Marketing, Analysis, Marketing, Marketing Strategy, Segmentation, Digital Marketing, Social Media Marketing, Strategic Planning
Education
Carnegie Mellon University 2009 — 2012
MS, INFORMATION MANAGEMENT
University of Michigan 2000 — 2004
BS, SOFTWARE ENGINEERING
Henry Ford Community College 1996 — 1998
AS, INFORMATION SYSTEM
Hilton Worldwide September 2013 - Present
SpareFoot April 2015 - August 2015
First Investors January 2011 - September 2013
NewAlliance Bank January 2009 - January 2011
Skills
Customer Service, Management, Project Management, Microsoft Office, Time Management, Leadership, Teamwork, Team Building, Microsoft Excel, PowerPoint, Budgets, Microsoft Word, Financial Services, Sales, Recruiting, Customer Satisfaction, Social Networking, Marketing
Education
Central Connecticut State University 2006 — 2014
Bachelor of Arts (B.A.), Economics
Legacy Hospitality Inc September 2014 - Present
Hilton Worldwide October 2007 - January 2014
Legacy Hospitality Inc February 2004 - October 2007
Education
Central New Mexico Community College 2008 — 2011
Associate of Arts (A.A.), General Studies
Central New Mexico Community College 2008 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Signet April 2015 - Present
HCL America June 2014 - 2015
Hilton Worldwide October 2010 - June 2014
Manara Academy August 2012 - July 2013
The Freeman Company March 2008 - October 2010
UPS Supply Chain Solutions 2005 - 2008
Skills
Talent Acquisition, Applicant Tracking..., HRIS, Human Resources, Talent Management, Recruiting, Deferred Compensation, Workforce Planning, Employee Engagement, Employee Benefits, Benefits Administration, College Recruiting, Organizational..., Personnel Management, Employment Law, Benefits Negotiation, Compensation, Employee Training, Employer Branding, Executive Search, FMLA, HR Consulting, Hiring, Interviews, Job Descriptions, Labor Relations, Leadership, Leadership Development, Management, New Hire Orientations, Organizational Design, Organizational..., Payroll, PeopleSoft, Screening Resumes, Sourcing, Staffing Services, Strategy, Technical Recruiting, Temporary Placement, Temporary Staffing, Time Management, Training, Budgets
Education
California State University-San Bernardino
Masters
Chapman University
Certificate
LeMoyne-Owen College
Bachelors
Palace Sports & Entertainment June 2015 - Present
Twin Lakes Golf and Swim Club May 2015 - Present
Logans Roadhouse December 2012 - August 2015
Universal Studios Orlando Resort March 2014 - June 2014
SeaWorld Parks & Entertainment March 2014 - June 2014
Hilton Worldwide November 2013 - March 2014
SpringHill Suites by Marriott December 2012 - August 2013
Walt Disney World May 2007 - November 2012
SAFE Management, LLC August 2011 - March 2012
Cedar Fair Entertainment Company May 2010 - August 2010
Skills
Guest Service Management, Recreation Planning, Entertainment, Hospitality Industry, Communication, Microsoft Office, Creative Problem Solving, Event Management, Event Planning, Hotels, Customer Service, Tourism, Hospitality, Meeting Planning, Time Management, Catering, Social Media, Food, Hospitality Management, Resorts, Merchandising, Interviews, Teamwork, Front Office, Critical Thinking, Goal Oriented, Telephone Skills, Guest Recovery, Employee Training, Live Events, Team-oriented, Coordinating Events, Banquets
Education
Central Michigan University 2008 — 2012
Bachelor of Arts (BA), Parks, Recreation and Leisure Facilities Management
Central Michigan University 2008 — 2012
Bachelor of Arts (BA), Parks, Recreation and Leisure Facilities Management
Oakland University 2005 — 2008
Bachelor of Business Administration (BBA), Operations Management and Supervision
Lake Orion 2001 — 2005
Hilton Worldwide April 2012 - Present
Skills
Sales, Hospitality Management, Business Travel, Agency Relationship..., Hotels, Hospitality Industry, Hospitality, Marketing, Yield Management, Event Management
Education
Central Michigan University 1986 — 1990
Bachelor of Science (BS), Hospitality Administration/Management
Nancy Nee Hospitality Purchasing (NNHP) January 2013 - Present
Hilton Worldwide July 2008 - December 2012
Hilton Worldwide November 2006 - July 2008
Interior Affairs November 2005 - November 2006
Tall Mouse Arts and Crafts January 2003 - September 2005
Education
Interior Design Institute 2005 — 2005
Certificate, Interior Design
Chapman University 1997 — 2000
BA, English
Waterford Hotel Group September 2012 - Present
New Britain Museum of American Art January 2012 - May 2012
Hilton Worldwide August 2009 - June 2010
Centennial Inn & Suites August 2007 - June 2009
Skills
Customer Service, Sales, Hospitality, Marketing, Research, Event Management, Microsoft Office, Microsoft Word, Market Research, Public Speaking, Facebook, Hotels, Microsoft Excel, PowerPoint, Outlook, Event Planning, English, Windows, Photoshop, Teaching, HTML, GIS Application, GIS systems, Urban Design, FOSSE, Delphi, OnQ, Google Earth, Google Maps, ArcGIS
Education
Central Connecticut State University 2010 — 2012
Bachelor of Arts (B.A.), Geography-Tourism & Spanish
Central Connecticut State University 2010 — 2012
Bachelor's degree, Geography
Hilton Worldwide April 2014 - July 2014
Walt Disney World June 2013 - May 2014
Mallof Sports and Entertainment September 2010 - January 2012
Physicians Integrated Medical Group May 2008 - August 2010
Skills
Training, Social Media, Facebook, Fundraising, Salesforce.com CRM, Event Planning, Social Networking, Sales, Social Media Marketing, Public Relations, Speech Writing, Press Releases, Media Relations, Internal Communications, Event Management, Public Speaking, Editing, PowerPoint, Microsoft Office, Hospitality, Customer Service, Time Management, Management, Advertising, Trade Shows, Data Entry, Digital Media, Communications Planning
Education
CSU Sacramento 2007 — 2013
Bachelor of Arts (BA), Public Relations/Image Management
Meiers Tavern June 2001 - Present
Hyatt Regency Chicago April 2013 - September 2013
Hilton Worldwide February 2011 - November 2011
Hilton Worldwide October 2009 - February 2011
Hyatt Hotels May 2008 - 2009
Sodexo November 2006 - May 2008
Sodexo October 2005 - November 2006
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Banquets, Restaurants, Catering, Rooms Division, Teamwork, Interpersonal Skill, Work Ethic, Analytical Skills, Flexibility, Adaptability, Customer Service, Administrative..., Marketing, Advertising, Promotions, Website Design, Document Creation, Microsoft Office, Property Management..., Delphi, OnQ, Meeting Matrix, Open Table, GoConcierge.net, Outlook, Event Planning, Event Management, Meeting Planning
Education
Chamberlain College of Nursing 2014 — 2017
Bachelor's degree, Registered Nursing/Registered Nurse
Western Illinois University 2003 — 2008
Bachelor of Science (BS), Major: Hotel and Restaurant Management, GPA: 3.7/4
Phoenix Marketing Solutions October 2007 - Present
Cardinal Health October 2005 - September 2007
Cardinal Health March 2005 - October 2005
Hilton Worldwide February 2001 - March 2005
Skills
Pharmaceutical Industry, Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, PowerPoint, Pharmaceutical Sales, Microsoft Word, Account Management, Customer Service, Leadership, Public Speaking, Healthcare, Team Leadership, Training, Event Planning, Event Management
Education
Capella University 2014 — 2016
Master of Public Health (MPH), Health Management and Policy specialization
Berkeley College 2007 — 2011
Bachelor of Applied Science, Human Resources Management/Personnel Administration, General
Middlesex County College 2001 — 2003
Associate of Science (A.S.), Hotel & Motel Management
Marriott International March 2014 - Present
Hilton Worldwide October 2010 - November 2012
Boston Consulting Group 2007 - 2010
MIT 2003 - 2007
Case Western Reserve University 2002 - 2003
Bendix Commercial Vehicle Systems 2001 - 2003
Skills
Data Analysis, Competitive Analysis, Strategy, Business Strategy, Management Consulting, Analytics, Strategic Planning, Cross-functional Team..., Marketing Strategy, Financial Modeling, Project Management, Product Marketing, Analysis, Leadership, E-commerce
Education
Massachusetts Institute of Technology 2003 — 2007
PhD, Electrical Engineering
Case Western Reserve University 1998 — 2003
BS/MS, Systems and Control Engineering
White Lodging Services January 2015 - Present
White Lodging Services May 2012 - Present
Hilton Worldwide May 2011 - August 2011
The Homestead - America's Freshwater Resort May 2008 - August 2009
Skills
Hospitality, Catering, Event Management, Customer Service, Event Planning, Sales, Social Media, PowerPoint, Microsoft Excel, Facebook, Microsoft Office, Pricing, Hospitality Management, Food & Beverage, Front Office, Hospitality Industry
Education
Purdue University 2010 — 2012
Bachelor's degree, Hospitality & Tourism Management
Central Michigan University 2008 — 2010
Hospitality Services
Bosscat Kitchen and Libations November 2014 - Present
Six Park Grill at Hotel Irvine December 2013 - November 2014
Blue Fire Grill at La Costa Resort and Spa 2011 - 2013
Hilton Worldwide 2009 - 2011
Skills
Program Management, Sales, Mergers & Acquisitions, Analysis, Loans, Finance, Recruiting, Mortgage Lending, CRM, Leadership, Forecasting, Culinary Skills, Hospitality, Hospitality Management, Hotel Management, Hotels, Marketing, Restaurants, Catering, Food & Beverage
Education
Chapman University 1998 — 2001
International culinary school at the Art Institute
Loews Hotels March 2013 - Present
Destination Hotels & Resorts January 2012 - March 2013
HEI Hotels & Resorts November 2009 - January 2012
Kimpton Hotels May 2005 - September 2009
Destination Hotels & Resorts 2005 - 2006
Hilton Worldwide 1998 - 2005
The Flatley Company 1985 - 1990
Skills
Budgeting, Hospitality Management, Forecasting, Hospitality Industry, Transition Management, Opening Hotels, Micros, Accounting, Budgets, Capital Budgeting, Pre-opening, Labor Management, Hospitality, Management, Revenue Forecasting, Resorts, Rooms Division, Lodging, Cost Control, Sales Tax, Journal Entries, Credit Analysis, Financial Reporting, Account Reconciliation, Front Office, Restaurants, Hotel Administration, Restaurant Management, Accountability, Income Statement, Financial Analysis, Microsoft Excel, Food & Beverage, Payroll, ADP Payroll, General Ledger, Internal Controls, Managerial Finance, Yield Management, Hotels, Property Management..., Hotel Management, Finance, Owner Relations, Cash Flow Forecasting, Strategic Planning, Union Agreements, Deadline Oriented, Balance Sheet Review, Payroll Administration
Education
Champlain College 1981 — 1982
Business Administration and Management, General
Newbury College
Hilton Worldwide August 2013 - Present
Dinte Executive Search March 2010 - August 2013
Korn/Ferry International July 2008 - September 2009
Collabera May 2007 - June 2008
Reeves International February 2004 - May 2004
Skills
Executive Search, Talent Mapping, Candidate Generation, Talent Identification, Job Profiling, HR Software, Direct Search, Market Mapping, Analysis, Business Analysis, Business Intelligence, Knowledge Management, Qualitative Research, Research, Market Research, File Finder, Report Writing, Human Resources, Project Management, Ad Hoc Reporting, Reports Analysis, Analytical Skills, Talent Management, Talent Acquisition, Organizational..., Recruiting, Strategy, Program Management, Marketing, Online Research, Professional Services, Leadership Development, Onboarding, Interviews, Performance Management, Succession Planning, Sourcing, Management, Internet Recruiting, Applicant Tracking..., Executive Management, New Hire Orientations, Organizational Design, Consulting, Change Management
Education
Centenary College
B.S., Marketing
La Quinta Resort & Club and PGA WEST February 2015 - Present
Fairmont Hotels & Resorts August 2013 - February 2015
Caesars Entertainment Corporation August 2011 - August 2013
Fairmont Hotels and Resorts March 2010 - August 2011
Hilton Worldwide March 2009 - March 2010
Marriott Vacation Club International September 2008 - February 2009
The Ritz-Carlton Hotel Company LLC August 2007 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. May 2006 - August 2007
Skills
Hotels, Meeting Planning, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Revenue Analysis, Trade Shows, Hotel Management, Event Management, Food & Beverage, Tourism, Event Planning, Contract Negotiation, Sales, Casinos, Territory Account..., Business Development, Competitive Analysis, Demand Forecasting, Corporate Branding, Key Account Management, Customer Retention, Employee Training, Employee Management, Growth Strategies, Recruiting, Mentoring, Sales and Marketing..., Executive Level..., Opening Hotels, Pre-Construction Sales, Convention Centers, International Sales, International Business, Diplomatic Sales, Entertainment Sales, Timeshare, CRM databases, CRM Integration, Convention Services, Employee Engagement, Direct Sales, Direct Marketing, Social Media Marketing, Social Media..., Social Media Integration, Union Relations, Inclusive Resorts, Golf Resorts
Education
Taylor University 2007 — 2008
M.B.A., Business Administration
Cedarville University 2002 — 2006
BA, Communication Arts, Business Management, Biblical Studies
Hilton Worldwide September 2012 - Present
Hilton Worldwide April 2011 - September 2012
Hilton Worldwide January 2008 - April 2011
Hilton Hotels Corporation May 2005 - December 2007
ISYS Technologies March 1998 - May 2005
Skills
Enterprise Architecture, SDLC, Vendor Management, Business Analysis, Business Intelligence, Project Management, IT Strategy, Integration, IT Management, SOA, Requirements Analysis, Security, Data Warehousing, Solution Architecture, Software Project..., Process Improvement, IT Service Management, Program Management, Product Management, Architecture, System Architecture, Agile Methodologies, Architectures, Disaster Recovery, SharePoint
Education
Carnegie Mellon University 2007 — 2007
ISR Certified Enterprise Architect, Enterprise Architecture
University of Phoenix 2005 — 2007
MBA, Technology Management
University of Mississippi 1996 — 1998
MS, Networking & Telecommunications
Osmania University 1992 — 1996
BE, Electronics & Communications
Hilton Worldwide January 2011 - Present
RAPP November 2007 - January 2011
Sabre Holdings January 2005 - November 2007
Core Laboratories April 2001 - July 2003
Skills
Segmentation, Google Analytics, Analytics, Integrated Marketing, Customer Acquisition, Multi-channel Marketing, Web Analytics, Database Marketing, Direct Marketing, Digital Marketing, Loyalty Programs, Mobile Marketing, B2B Marketing, Marketing Strategy, Email Marketing, Customer Engagement, PPC, SEO, SEM, Interactive Marketing, Digital Strategy, Loyalty Marketing, E-commerce, Campaign Management, Direct Mail, Relationship Marketing, Lead Generation, Marketing Management, Online Marketing
Education
Southern Methodist University - Cox School of Business 2003 — 2005
MBA
Case Western Reserve University 1997 — 2001
BSE
EquityCompass Strategies May 2015 - Present
EquityCompass Strategies April 2014 - Present
EquityCompass Strategies 2012 - 2014
Hilton Worldwide 2011 - 2012
Chesapeake Investments 2010 - 2011
Ernst & Young LLP, Michigan, USA 2008 - 2009
Stifel Nicolaus January 2008 - August 2008
BDO Seidman, LLP January 2007 - March 2007
Kellogg Company 2006 - 2007
Skills
Financial Modeling, Equities, Financial Analysis, Portfolio Management, Investments, Capital Markets, Finance, Corporate Finance, Bloomberg, Asset Management, Financial Markets, Auditing, Commodity, Risk Management, Traders, Derivatives, Options, Proprietary Trading, FX Options, Valuation, Management, Market Risk, Hedge Funds, Fixed Income, Trading, Microsoft Excel, FactSet
Education
Calvin College 2003 — 2008
Bachelor of Science (B.S.), Accounting and Finance
NRG Energy November 2014 - Present
University of Illinois at Chicago August 2009 - May 2013
Merrill Lynch 2007 - 2007
Hilton Worldwide 2006 - 2007
Skills
Econometrics, Data Analysis, Stata, R, SPSS, SAS, Economics, Quantitative Analytics, Time Series Analysis, International Economics, Macroeconomics, Energy Economics, VBA, Eviews, SAS programming, Strategy
Education
University of Illinois at Chicago 2009 — 2014
Doctor of Philosophy (Ph.D.), Economics, 3.94/4.0
University of Houston
Master's Degree, Management, 3.89/4.0
Central University of Finance and Economics
Bachelor's degree, Economics, 3.55/4.0
Hilton Worldwide November 2012 - Present
DoubleTree Hotel and Suites Charleston- Historic District April 2011 - March 2012
Emabassy Suites Centennial Olympic Park and Hilton Garden Inn Atlanta Downtown October 2008 - October 2011
Hilton Hotels Corporation- Revenue Management Consolidated Center March 2008 - September 2008
Hilton Hotels Corporation-National Sales September 2005 - February 2008
DoubleTree by Hilton Tallhassee 2004 - 2004
Skills
Hotel Management, Hospitality Industry, Revenue Analysis, Hotels, Sales, Hospitality Management, Hospitality, Food & Beverage
Education
Charleston Southern University 2001 — 2004
BA, Business Management
Island Hospitality Management July 2015 - Present
Island Hospitality Management May 2013 - July 2015
Wyndham Worldwide June 2012 - May 2013
Hilton Worldwide February 2011 - June 2012
Red Roof Inns October 2010 - February 2011
Computer Systems Integration April 2010 - December 2010
Central Connecticut State University January 2010 - May 2010
Central Connecticut State University August 2008 - May 2010
Charter Oak State College February 2007 - April 2010
The Connecticut Distance Learning Consortium 2007 - 2008
Skills
Hospitality, Management, Strategic Planning, Pricing Strategy, Recruiting, Sales, Customer Service, Leadership, Customer Satisfaction, Microsoft Office, Sales Management, Social Networking, Team Leadership, Marketing, Budgets, Marketing Strategy, Information Technology, Market Research, Network Administration, Sales Operations, Contract Negotiation, Tattoo, Salesforce.com, Vendor Management, Revenue Management, Hospitality Management, Revenue Analysis
Education
Post University 2010 — 2013
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Central Connecticut State University 2006 — 2010
BS, Business Management & Organization; Concentration in Human Resources
Francis T Maloney 2002 — 2006
High School
Buzze Racing August 2011 - Present
Ben Mynatt 2008 - 2010
Hilton Worldwide 2006 - 2006
Skills
Budgets, Profit, Customer Satisfaction, Sales, Inventory Management
Education
Catawba Valley Community College 2003 — 2005
St. Jude Children's Research Hospital / ALSAC July 2014 - Present
St. Jude Children's Research Hospital / ALSAC September 2012 - July 2014
St Jude Children's Hospital / ALSAC April 2011 - September 2012
Hilton Worldwide April 2010 - April 2011
Hilton Worldwide June 2008 - April 2010
Hilton Worldwide June 2006 - July 2008
Hilton Worldwide May 2004 - June 2006
Hilton Worldwide January 2002 - May 2004
InfoGenesis 1991 - 1998
Skills
Quality Assurance, Vendor Management, Disaster Recovery, Cross-functional Team..., Windows, Information Security, Change Management, Project Management, Management, Security, Active Directory, Information Systems, Software Development, Testing
Education
California State University-Sacramento 1985 — 1989
Bachelor of Arts, Communication Studies
Hilton Worldwide April 2015 - Present
Eyes4detail May 2013 - April 2015
Bernard Hurtig's July 2011 - March 2013
LMS October 2010 - February 2011
The Law Office of Erik W. Wong January 2009 - August 2010
American Bancorp dviision of Colorado Federal Savings Bank August 2007 - August 2009
Meridian Financial Network November 2005 - July 2007
Bank of Hawaii March 2005 - October 2005
First Hawaii Bank August 2002 - February 2005
Time Tower Guam, Inc. July 2000 - April 2002
Skills
Marketing, Sales, Leadership, Strategic Planning, Social Media Marketing, Negotiation, Marketing Communications, Concept Development, Selling, Management, Real Estate, Credit, First Time Home Buyers, Foreclosures, Investment Properties, Loans, Advertising, Brand Development, Brand Management, Business Planning, Business Networking, CRM, Entrepreneurship, Luxury, New Business Development, Product Design, Product Development, Project Management, Operations Management, Quality Management, Quality Control, Sales Management, Strategic Partnerships, Social Networking, Marketing Strategy, Small Business, Customer Service
Education
Chapman University 1985 — 1988
completed 3 years, International Business & Marketing
Punahou School 1982 — 1985
Interstate Hotels & Resorts April 2014 - Present
WESTIN HOTELS & RESORTS May 2013 - April 2014
Embrace Development and Management, LLC. January 2012 - May 2013
Hilton Worldwide January 2006 - January 2012
Holiday Inn Center City January 2003 - January 2006
Holiday Inn Center City January 1997 - January 2003
Skills
Employee Relations, Hotels, Benefits, Compensation, Payroll, Performance Management, Coaching, Hiring, Organizational..., Orientation, Employee Engagement, Interviewing, HR Policies, Talent Management, Onboarding, Employee Benefits, Budgets, Customer Service, HRIS, Personnel Management, Front Office, Risk Management, Talent Acquisition, Training, Management, Benefits Administration, Recruiting, Hospitality, New Hire Orientations, Leadership, Deferred Compensation, Interviews, Employment Law, Employee Training, Policy, Human Resources, Succession Planning, Time Management, Hospitality Management
Education
Central Piedmont Community College
University of North Carolina at Charlotte
The Hertz Corporation July 2015 - Present
Hilton Worldwide September 2014 - July 2015
Hilton Worldwide February 2011 - September 2014
Nielsen September 2010 - February 2011
PNC Financial Services Group August 2006 - September 2010
Perot Systems 1996 - 2006
Perot Systems 1998 - 2005
Education
Carnegie Mellon University
Hilton Worldwide May 2005 - Present
Skills
Financial Reporting, Financial Analysis, Variance Analysis, Budgets, Revenue Analysis, Accounting, Managerial Finance, Hyperion Enterprise, Cash Flow, Internal Controls, Sarbanes-Oxley Act, General Ledger, Cost Accounting, Essbase, P&L, Account Reconciliation, Financial Forecasting, Revenue Forecasting, Financial Accounting
Education
Strayer University (VA) 2004 — 2005
MBA, Management / Accounting
Chicago State University 1993 — 1998
BA, Accounting
Hilton Worldwide July 2012 - Present
Hilton Worldwide January 2011 - July 2012
Residence Inn by Marriott April 2008 - October 2010
Hampton Inn June 2005 - July 2006
Embassy Suites August 2002 - June 2003
Hilton Reservations Worldwide February 2001 - July 2002
Skills
Revenue Analysis, Editing, Event Planning, Hospitality, Sales, Outlook
Education
University of Mary-Hardin Baylor 2007 — 2010
Bachelor of Arts, Communication; Marketing
Central Texas College 2005 — 2007
Associate of Applied Science; Culinary Arts, Hotel Management Specialization
Macy's June 2011 - Present
Hallmark Corporation September 2010 - June 2011
Hilton Worldwide August 2006 - December 2009
Boscov's Department Stores July 2001 - March 2005
Stern's Department Stores 1990 - 2001
Skills
Coaching, Affirmative Action, Talent Management, New Hire Training, Incentive Programs, Employee Relations, Job Descriptions, Recruiting, Management, Customer Service, Store Management, Call Centers, Merchandising, Human Resources, Visual Merchandising, Customer Retention, Employee Training, Succession Planning, Training, Employee Engagement, Talent Acquisition, Performance Management, Retail
Education
Centenary College
Bachelor of Science, Fashion Merchandising and Retailing
You-Nique Solutions 2006 - Present
Hilton Worldwide February 2013 - December 2013
Arbonne International September 2008 - December 2012
Time Warner May 1983 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Capella University 2013 — 2015
Doctor of Philosophy (PhD), Human Behavior Studies
Capella University 2011 — 2013
Master of Science (MS), Human Behavior Studies
Kaplan University-Davenport Campus 2008 — 2011
Bachelor of Science (BS), Health and Wellness, General
Mount Zion Bible College 1992 — 1994
DD, Theology/Theological Studies
Hilton Worldwide January 2014 - Present
Avani Leisure Pvt Ltd April 2010 - Present
cgh earth June 2009 - April 2010
Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre May 2008 - October 2008
Skills
Guest Service Management, Sustainable Tourism, Employee Relations, Events Organisation, Hospitality Management, Teamwork, Customer Service, Revenue Analysis, Hospitality
Education
IIM Bangalore 2011 — 2012
Master's Degree, Entrepreneurship, MPEFB
Christ College - Bangalore 2005 — 2009
Bachelor of Hotel Management
Sophia High School Bangalore, India 2003 — 2005
ISC 11th and 12th
Sri Kumarans Children's Home, Bangalore, India 1996 — 2003
CBSE 10th
Hilton Worldwide April 2012 - Present
ATN Promo January 2010 - Present
Skills
Spanish, Couples Counseling, Family Therapy, Customer Service, Logistics, International Sales, Small Business...
Education
Valencia Community College 2012 — 2014
Bachelor of Business Administration (BBA)
University of North Carolina at Charlotte 2009 — 2011
Psychology, Psychology
Central Piedmont Community College 2006 — 2009
Associate of Arts (A.A.)
Universidad Peruana de Ciencias Aplicadas 2006 — 2007
Advertisement
Hilton Worldwide May 2007 - Present
Hastings Entertainment 2005 - 2007
Education
Ranger College 2002 — 2003
Information Technology
Central Texas College 2001 — 2002
Information Technology
DeVry University
Computer Forensics
DSUSD August 2001 - Present
Kelly Services March 1991 - August 2001
Hilton Worldwide March 1986 - June 1989
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Teaching, Educational Leadership, Classroom, Classroom Management, Educational Technology, Tutoring, Teacher Training, Elementary Education, Literacy, Differentiated..., K-12, Staff Development
Education
California State University-San Bernardino 1999 — 2002
Elementary Education and Teaching
University of Nevada-Las Vegas 1978 — 1983
Hotel Administration
Hilton Worldwide March 2013 - Present
Polo Quiles & Associates January 2007 - Present
El Comandante Mgmt. Co., LLC June 2001 - January 2007
San Pedro Martir Catholic School August 2000 - June 2001
Skills
Labor Relations, Safety Management..., Personnel Management, Risk Management, Translation, Employee Relations, Human Capital Management, Safety Management, Computer literate in..., Training, Employee Engagement, Market Analysis, Compliance, Human Resources, Employee Benefits, Management, Change Management, Process Improvement, Time Management
Education
Pontificia Universidad Catolica de Puerto Rico 2000 — 2003
Post Graduate Studies, Educational Psychology
Chapman University 1976 — 1977
BA, Psychology
Hilton Worldwide January 2014 - Present
Austrian Embassy February 2006 - December 2011
Skills
Hospitality, Hotels, Customer Service, Hospitality Management, Hospitality Industry, Microsoft Office, Event Management, Food & Beverage, Hotel Management, Event Planning, Microsoft Excel
Education
Centennial College 2013 — 2014
Diploma, Hospitality Administration/Management
American world university 2005 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Hilton Worldwide November 2012 - Present
Skills
Call Center..., Customer Service, Loyalty Programs, Vendor Relationships, Team Leadership, Thought Leadership, Fraud Detection, Requirements Analysis, IT Operations, Communication Skills, Disaster Recovery, Hiring Employees, Agile Methodologies, SDLC, Department Budgeting, Call Center Development, Customer Experience, Data Analysis, Customer Satisfaction, Airlines, Vendor Management, Call Center, Process Improvement, Employee Engagement, Performance Appraisal, Call Centers, Project Management, Employee Training, Team Building, Strategy, Forecasting, Customer Retention, Business Intelligence, Budgets, CRM, Sales, Sabre, Marketing, Coaching, Operations Management
Education
Carnegie Mellon University
Bachelor of Arts (B.A.)
Wingspan Portfolio Advisors January 2012 - Present
Bank of America October 2012 - May 2013
Hilton Worldwide March 2011 - September 2011
Skills
Loss Mitigation, Quality Assurance, Loan Servicing, Call Centers, Mortgage Servicing, Quality Auditing, Risk Management, Mortgage Banking
Education
Cedar Valley College 2009 — 2011
David W. Carter High School 2005 — 2009
Hilton Worldwide February 2008 - Present
Marriott Hotel February 2004 - February 2008
Skills
Customer Service, Microsoft Suites, Cash-handling, Time Management, Managerial, Filing, Multi-line Phone, Banking, Hospitality, Retail
Education
Chattahoochee Technical College 2012 — 2015
Current student, Registered Nursing/Registered Nurse
G.W. Carver 1993 — 1997
Diploma
KeyBank September 2014 - Present
Chase October 2001 - October 2014
Hilton Worldwide March 2004 - July 2007
Westin Hotels & Resorts February 2004 - March 2005
Skills
Analysis
Education
California State University-Sacramento 1999 — 2001
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Western Governors University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services