Hiscall, Inc.
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Hiscall, Inc. Employees
NSG April 2012 - Present
State of TN March 2011 - April 2012
Hiscall, Inc. April 2008 - September 2010
Mere Bulles 2007 - 2008
The Cheesecake Factory 2006 - 2007
Skills
DHCP, Troubleshooting, Windows Server, CCNA, Active Directory, Switches, A+ Certified, DNS, CCENT, Security+, Network Security, Microsoft Office, Microsoft Office 2007, Cisco Routers, Linux, Unix, Network+, Cisco Technologies, Networking, Netbackup, Windows 7, Cisco Nexus, Network+ Certified, Windows Server 2003, Windows Server 2008, Cisco Switches, Cisco devices, Symantec Netbackup, Cisco, CME, CUE, CUCM, CUCA, Cisco Call Manager, RRAS, VPN, Cisco VPN, Subnetting, Worldox, Juris, Timeslips, Peachtree, QuickBooks, Foundations, File Systems, Backup Solutions, Disaster Recovery, Technical Support
Education
Nashville State Community College 2010 — 2012
Associates of Applied Science, Computer Networking Technology
Cisco Networking Academy 2010 — 2011
CCENT, Computer Networking
ccrd partners September 2013 - Present
Hiscall, Inc. January 2009 - August 2013
Accu-Tech Corporation April 2008 - December 2008
Security Electronics/ Stansell Electric May 1998 - April 2008
U.S. Military August 1984 - May 1997
Skills
CCTV, Process Improvement, Access Control, Security, Project Management, Telecommunications, VoIP, Engineering, Fire Alarm, Electronics, Fire Protection, Integration, Code Enforcement
Education
Middle Tennessee State University
Aerospace Technology, Aerospace Technology
Imagined Interprises Incorporated July 2014 - Present
Indiana University Purdue University Columbus (IUPUC) September 2013 - Present
Hiscall, Inc. December 2008 - August 2013
Hiscall, Inc. August 2007 - November 2008
US Army September 2003 - September 2007
US Army July 2001 - August 2003
US Army April 1998 - June 2001
US Army March 1997 - March 1998
US Army March 1995 - February 1997
Education
Ellis University 2009 — 2010
Master of Business Administration, Leadership emphasis, GPA 4.0
University of Maryland University College 1997 — 2004
BS in Information Systems Management, Minors in Computer Studies and History, GPA 3.8
Texas State Guard March 2013 - Present
Masergy Communications July 2014 - September 2015
BT March 2014 - July 2014
tw telecom, inc. January 2010 - January 2014
Caris Life Sciences July 2009 - January 2010
NSInc March 2003 - January 2010
Netcordia February 2008 - December 2008
Capital One July 2006 - December 2007
Hiscall, Inc. June 2005 - March 2006
AT&T December 1998 - March 2003
Skills
Network Security, Sales Engineering, Project Management, Training, Compliance Management, Cloud Computing, Telecommunications, Management, Network Design, Data Center, Disaster Recovery, IPv6, Cisco Technologies, Network Architecture, Managed Services, Ethernet, MPLS, IP, Call Center, Network Administration, Virtualization, VoIP, Unified Communications, Switches, Firewalls, WAN Optimisation, LAN-WAN, Troubleshooting, Routers, Wireless, Networking, Pre/Post Sales Engineers, WAN, Security, Vendor Management, Process Improvement, Integration, Account Management, Strategic Planning, Telephony, Information Technology, Leadership, VPN, Solution Selling, Technical Support, Network Engineering, Team Building, Business Analysis, Team Leadership, Direct Sales
Education
Liberty University 2008 — 2015
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies
Bank of Dickson March 2006 - Present
Hiscall, Inc. December 2004 - October 2005
Powell Johnson January 2003 - November 2004
Global Trade Technologies September 2000 - January 2003
G. A. Sullivan March 2000 - August 2000
J. C. Bradford & Co. February 1988 - February 2000
Skills
Product Development, Management, Banking, Operations Management, Risk Management, Software Development, Strategic Planning, Telecommunications, Strategy, Integration
Education
Belmont University 1989 — 1991
Master of Business Administration (M.B.A.)
Belmont University 1982 — 1986
Bachelor of Applied Science (BASc), Mathematics and Computer Science
Black Box Network Services October 2012 - Present
Hiscall, Inc. 2011 - May 2012
Shared Technologies, An Arrow Company December 2009 - March 2011
Cross Telecom, An Arrow Corp Company March 2008 - January 2010
SPS 2006 - 2007
AFL Network Services February 2004 - February 2006
WilTel, Williams, Nortel 1984 - 2001
Sun Healthcare Group January 1998 - June 1999
TELETRONIC, INC., 1992 - 1994
Motorola 1990 - 1992
Skills
Telecommunications, VoIP, Wireless, Call Centers, Unified Communications, Management, Program Management, Managed Services, Account Management, New Business Development, Solution Selling, Direct Sales, Sales Management, Avaya, Strategic Planning, Telephony, Negotiation, MPLS, Customer Service, SIP, Selling, Professional Services, SIP Trunking, WAN, IP, Data Center, Channel, IVR, Key Account Management, Video Conferencing, Call Center, Territory, Consultative Selling, Contract Negotiations, Customer Relations, Mobile, Video, Problem Solving, Virtualization, Business Planning, LAN/WAN, Disaster Recovery, Messaging, Channel Management, Contract Negotiation, Security, Customer Satisfaction, Cabling, Unified Messaging, Sales Operations
Education
Washington University in St. Louis 1972 — 1974
Masters, Fin/Accting
The University of New Mexico 1969 — 1972
BA, Accounting
Hiscall, Inc. December 2009 - Present
Helms Motor Co., Inc. October 1995 - November 2005
Skills
Telecommunications, Unified Communications, Customer Service, Avaya, MPLS, Direct Sales, Wireless, Security, IP, Account Management, Telephony, Sales, Solution Selling, Sales Process, Sales Management, VoIP, Team Leadership, Managed Services, Selling, SIP Trunking
Education
Jackson State Community College
Associate of Science (AS), Business
XO Communications September 2014 - Present
Black Box Network Services August 2011 - September 2014
XO Communications August 2009 - June 2011
Technical Innovation November 2006 - August 2009
Hiscall, Inc. May 2002 - November 2006
Education
Middle Tennessee State University 1979 — 1983
BBA, Bachelor of Business Administration
TN Conference of the United Methodist Church June 2010 - Present
Hiscall, Inc. 2007 - 2008
Penny's Flowers from Heaven January 2004 - June 2007
Toshiba 1993 - 2003
I-Tel, Inc. Intelligent Telephones 1988 - 1993
Joel Riggs Better Homes & Gardens Realty 1984 - 1988
Skills
Sales, Unified Communications, Managed Services, Training, Telephony, Data Center, Market Planning, Sales Management, Channel Partners, Microsoft Office, Telecommunications, Direct Sales, Strategic Planning, Business Relationship..., Customer Service, SIP, VoIP, Switches, Program Management, Selling, Contract Negotiation, Channel, Market Penetration, Cross-functional Team..., Event Management, Account Management, Solution Selling, Wireless, Pre-sales, MPLS, Cloud Computing, Call Centers, New Business Development, Advertising, Network Design, IP, Mobile Devices, Cisco Technologies, Sales Operations, Troubleshooting, Strategy, Networking, Vendor Management, Call Center, Selling Skills, Retail, WAN
Education
Candler School of Theology Emory Univ. 2012 — 2017
Theology/Theological Studies
Tennessee State University
Electrical Engineering
Hiscall, Inc. August 2009 - Present
Quest Audio 2005 - Present
The Renaissance Center 1998 - 2008
Skills
Pro Tools, Live Sound, Video Conference Design...
Education
Middle Tennessee State University 1998 — 2003
BS, Recording Industry
Flight School 1998 — 2000
Pilot, Aviation
Goin' Postal Brentwood September 2009 - Present
JPL Enterprises LLC July 2009 - September 2009
Norlight Telecommunications September 2008 - May 2009
Hiscall, Inc. 2007 - 2008
Image Communications, Inc. June 2006 - August 2007
E&H Integrated Systems October 2004 - June 2006
Levicomm, LLC November 2003 - October 2004
TTM, Inc June 2001 - November 2003
ASD/1-800Cabling October 2000 - June 2001
GTE Customer Networks December 1994 - October 1998
Skills
Team Building, Budgets, Strategic Planning, Marketing, Sales, Team Leadership, New Business Development, Social Networking, Customer Service, Social Media, Social Media Marketing, Project Management, Entrepreneurship, Start-ups, Telecommunications, Management
Education
State College of Florida-Manatee-Sarasota 1980 — 1982
AS, Electronics Technology
Santa Fe Catholic High School 1967 — 1970
The HR Alliance December 2014 - July 2015
Hiscall, Inc. December 2011 - March 2013
Hiscall, Inc. April 2006 - March 2013
Hiscall, Inc. April 2006 - December 2011
Resource Label Group LLC June 2002 - February 2005
Saint Thomas Health Services May 1998 - November 2000
Vanderbilt University Medical Center June 1995 - January 1997
Skills
Account Management, Sales Operations, Microsoft Office, Telecommunications, Managed Services, Customer Service, Unified Communications, Accounts Receivable, Technical Support, Call Centers, Team Building, Telephone Skills, Dispatching, Cabling, Healthcare, 10 Key, Direct Sales, Information Technology, VoIP, Troubleshooting, Vendor Management, Avaya, MPLS, Staff Development, Wireless, Strategic Planning, Sales, Access, Telephony, Networking, Network Design, T1, Process Improvement, LAN-WAN, Project Management, Management
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Healthcare Administration
ALL IN Communication January 2013 - Present
Hiscall, Inc. April 2010 - May 2011
Garrison Service Company 2008 - 2011
Cutting Edge Technology, Inc. July 1994 - December 1997
Skills
Public Speaking, Training, Lifestyle Coaching, Stress Management, Sales Management, Business Development, Sales, Sales Process, New Business Development, Small Business, Sales Operations, Peak Performance, Direct Sales, Hypnosis, NLP, MNLP, Corporations, Personality Profile, Subtle Expressions, Micro Expressions, Body Language, Peak Performance..., Sales Leadership..., Successful Business..., Pain Management, Pre & Post Surgery..., Weight Management, Weight Loss Coaching, Weight Loss, Diabetes Management, Type 2 Diabetes, Hypnotist, Hypnotherapy, Personality Assessment, Fitness, Wellness, Nutrition, Supplements, Sports Performance..., Smoking Cessation, Coaching, Lifestyle, Sports, Wellness Coaching, Business Strategy, Mindfulness, Philosophy of Mind, Mindfulness Based..., Team Building, Customer Service
Education
Louisville Techncal Institute, Louisville KY 1984 — 1985
Associate of Science (AS), Mechanical Design Engineering
Sullivan College of Technology and Design 1984 — 1985
Associate of Arts and Sciences (A.A.S.), Mechanical Design Engineering
Springs Valley High School 1978 — 1982
Deploma, General Studies
Springs Valley High School 1978 — 1982
Deploma, General Studies
Enterprise Rent-A-Car March 2011 - Present
Hiscall, Inc. June 2010 - March 2011
Middle Tennessee Federal Credit Union November 2009 - May 2010
Volunteer Traditions October 2008 - May 2010
U.S. Smokeless Tobacco Company November 2006 - June 2009
Skills
Direct Sales, Account Management, Customer Service, Telephony, New Business Development, Sales, Sales Management, Networking, Unified Communications, Security, Customer Satisfaction, Team Leadership, Sales Process, Cold Calling, Customer Retention, Management, Team Building
Education
Tennessee Technological University - College of Business Administration 2005 — 2010
Bachelors, Accounting
Acceptance Insurance November 2014 - Present
Martin-Brower September 2012 - May 2014
Hiscall, Inc. May 2005 - September 2012
Hiscall May 2008 - January 2012
Kroger June 1999 - August 2003
Skills
Customer Service, Direct Sales, Sales, Call Center, Account Management, Sales Operations, Networking, Sales Process, Troubleshooting, Telecommunications, Access, Negotiation, Team Building, Customer Satisfaction, Call Centers, Team Leadership, Solution Selling, New Business Development, Management
Education
Fairview High School 1976 — 1981
Diploma, General Office Occupations and Clerical Services
Columbia State Community College
Hiscall, Inc. August 2011 - Present
Skills
CompTIA Network+..., CompTIA A+ Certification, CompTIA, VPN, DHCP, LAN-WAN, Cabling, Network Engineering, WAN, Avaya, Cisco Technologies, Active Directory, Network Security, Switches, Troubleshooting, Networking, Network Design, Telephony, Telecommunications, Wireless, IP
Education
Tennessee Technology Center at Dickson
Computer Information Technology
Hiscall, Inc. August 2012 - Present
Hiscall, Inc. April 2010 - August 2012
Avaya September 2007 - April 2010
Avaya April 2006 - September 2007
Asurion 2005 - 2006
AT&T /Lucent Technologies /Avaya July 1995 - January 2005
Skills
VoIP, Unified Communications, Pre-sales, Troubleshooting, Call Center, Telephony, Telecommunications, Call Centers, Contact Centers, IP, Avaya, Wireless, Solution Selling, Project Management, Video Conferencing, H.323, QoS, MPLS, SIP, WAN, SIP Trunking, Managed Services, LAN-WAN, Networking, Unified Messaging, Switches, Network Design, Data Center, T1, Network Architecture, Ethernet, TDM, ACD, CTI, Sales Engineering, ISDN, Network Engineering, VPN, Routing, Avaya Technologies
Education
Middle Tennessee State University 1987 — 1991
Bachelor of Science
MyOfficeProducts - A HiTouch Business Services Company September 2013 - Present
Waterlogic International March 2012 - March 2013
Hiscall, Inc. November 2010 - November 2011
Applied Digital Solutions January 2010 - November 2010
DialPro, TN May 1987 - May 2009
Skills
Networking, Avaya, Integration, Unified Communications, Telecommunications, Managed Services, VoIP, Account Management, Sales Management, Strategic Planning, New Business Development, Call Center, Vendor Management, Direct Sales, IP, Green Technology, Water Quality, LEED, Sales, Business Development, Security, SIP, Telephony, Call Centers, Solution Selling, Sales Process
Education
University of North Carolina at Chapel Hill 1981 — 1985
BA, Economics
Carousel Industries December 2013 - Present
Hiscall, Inc. June 2011 - November 2013
Ingram Content Group September 2010 - June 2011
Hiscall, Inc. October 2008 - September 2010
ADS Security, L.P. May 2001 - October 2008
Skills
Avaya, CCNA, Active Directory, MPLS, Telephony, DHCP
Education
Tennessee Technological University 1998 — 2003
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies
Hiscall, Inc. July 2010 - September 2010
Austin Peay State University January 2008 - May 2008
Austin Peay State University May 2007 - January 2008
Austin Peay State University January 2007 - May 2007
Personnel Board of Jefferson County 2006 - 2006
Austin Peay State University September 2003 - December 2005
Education
Austin Peay State University 2005 — 2007
Master of Arts, Industrial/Organizational Psychology
Austin Peay State University 2002 — 2007
B.S., Psychology
Unified Technologies November 2013 - Present
Hiscall, Inc. May 2004 - June 2013
Avaya January 1988 - March 2004
AT&T 1988 - 1991
General Electric August 1986 - October 1987
Skills
Solution Selling, Unified Communications, Telephony, Contact Centers, Security, Enterprise Software, Managed Services, VoIP, Sales, Avaya, Telecommunications, Networking, Call Center, Contract Negotiation, Direct Sales, MPLS, Call Centers, Team Leadership, Wireless, IVR, Account Management, Sales Process, Selling, Data Center, Consulting, Professional Services, access control, WAN, Customer Satisfaction, IP, Management, Integration, Training, Leadership, Outsourcing, CRM, Vendor Management, Team Building, Channel Partners, SaaS, Sales Operations, Disaster Recovery, Marketing, Cloud Computing, Cisco Technologies, New Business Development, Salesforce.com, Access Control, Avaya Technologies
Education
Duke University 1982 — 1986
BSE, Mechanical Engineering
Hubbell Power Systems April 2014 - Present
Hiscall, Inc. August 2012 - March 2014
Alstom Power October 2010 - August 2012
Smiths Detection August 2008 - September 2010
Smiths Detection May 2001 - August 2008
Skills
Software Documentation, Process Improvement, Project Management, Training, SAP, Continuous Improvement, Budgets, Business Process, Team Leadership, Sales, Project Coordination, Project Planning, Customer Service, Analysis, Human Resources, Management, Engineering, Team Building, Time Management, SharePoint, Cross-functional Team..., Troubleshooting, Program Management, Sales Management, Vendor Management, Pricing, Procurement, Networking, Leadership, Change Management, Integration, Strategic Planning, Negotiation, Logistics, Supply Chain, Strategy, MS Project, Business Process..., Manufacturing, Security, CRM, Contract Negotiation, Contract Management, ERP, Operations Management, Account Management, Sourcing, Six Sigma
Education
University of Phoenix 2009 — 2011
Associates, Business
Hiscall, Inc. September 2002 - Present
Avaya June 1988 - August 2002
Skills
Unified Communications, Vendor Management, VoIP, Project Management, Telecommunications, Data Center, Call Centers, Managed Services, Integration, Telephony, Avaya, IP, SIP, Pre-sales, Wireless
Education
University of Tennessee-Knoxville - College of Business Administration 1982 — 1987
BS, Finance
Tennsco Corp. September 2013 - Present
Hiscall, Inc. 2011 - 2013
Skills
LAN-WAN, Computer Hardware, Information Technology, Active Directory, Windows 7, Windows XP Pro, Computer Repair, Networking, VPN, Switches, Linux, Linux Utilities, Extreme XOS, Adtran, Avaya Data, Computer Network..., Computer Maintenance, Network Design, Ubuntu, Windows Server, Mac OS, Clonezilla, DHCP, DNS, Cabling, WAN, Debian, Windows Server 2012, Ubiquiti Unifi, Asterisk, HTML5 & CSS3, PHP
Education
Tennessee Technology Center at Dickson 2009 — 2010
IT Systems Specialist Diploma, Computer Technology/Computer Systems Technology
Redleaf Copywriting January 2013 - Present
Hiscall, Inc. March 2005 - Present
K&S Associates, Inc. July 1999 - March 2005
Skills
Memberships include..., Care of animal..., Worked on the race..., Payroll Taxes, Customer Service, Payroll, Financial Statements, Accounts Receivable, Tax, Press Releases, Accounts Payable, Copywriting, QuickBooks
Education
Temple University 1969 — 1972
BS, Music Education
Lebanon Valley College 1968 — 1969
Music Education